Contents
About this Report 2 01 02 03
Chairman's Message 3
About GoodWe 4 Corporate Governance 10 Product Responsibility 20 Green Operations 29
Company Profile 4 Corporate Governance Framework 11 Innovation Drive 21 Green Management 30
Corporate Culture 5 Business Ethics 13 Intellectual Property Protection 25 Green Production 32
2023 Highlighted Events 6 Complaint Operations 15 Quality Assurance 26 Green Office 39
2023 Highlights 7 Stakeholder Engagement 17 Integration of Informatization and 28
2023 Awards and Honors 8 Industrialization
040506
Appendix 64 Customer Support and 40 Talent Caring and Development 48 Contribution to Communities 59
Industry Engagement
GRI Standards 64
Customer Rights 41 Employee Rights 49 Social Welfare 60
Feedback Form 69
Industrial Development 43 Employee Development 52 Rural Revitalization 62
Responsible Supply Chain 46 Occupational Health and Safety 54 Green/Eco-Awareness Campaigns 63
Employee Care 57About this Report 2
About this Report
This report is the third Social Responsibility Report released by GoodWe Technologies Co. Ltd. Under the principles of objectivity transparency and comprehensiveness it discloses GoodWe
Technologies Co. Ltd.'s sustainability practice and achievements thoroughly and truthfully focusing on topics of stakeholders' concerns.Preparation basis Reporting scope Confirmation and approval
This report is prepared according to the Rules Governing The report takes GoodWe Technologies Co. Ltd. as the Upon confirmation by the management this report is
the Listing of Stocks on Shanghai Stock Exchange (Feb- subject and includes all its subsidiaries within the scope approved by the Board of Directors and released on April
ruary 2023 Revision) the Self-regulatory Guidelines for of its consolidated financial statements. Unless otherwise 24th 2024.Listed Companies on the Shanghai Stock Exchange No. 1 - specified the currency in this report is RMB.Standardized Operations (December 2023 Revision) and the
Guidelines Regarding Environmental Social and Corporate
Governance Disclosure for Companies Listed on Shanghai
Stock Exchange (Consultation Paper) . It also extensively re- Access and contact information
fers to the Sustainability Reporting Standards of the Global
Reporting Initiative( GRI). This report also draws on the top-
ics of ESG ratings that are being monitored by MSCI (Morgan References This report comes in simplified Chinese and English for
Stanley Capital International) a leading global rating agen- readers. For online browsing or downloading this report
cy and references the United Nations' 2030 Sustainable De- For the convenience of presenting and reading "GoodWe please visit GoodWe's official website (www.goodwe.com) or
velopment Goals (SDGs) combining them with the current Technologies Co. Ltd." is referred to as "GoodWe" the "Company" Shanghai Stock Exchange's website (www.sse.com.cn).development status of GoodWe Technologies Co. Ltd. and "we/us" in this report. As business subjects GoodWe's We value the opinions of our stakeholders. Please feel free
branches and subsidiaries are referred to with their abbreviation. to contact us in the following ways. Your comments will help
us further improve this report and our social responsibility
management.Contact information:
Tel.: 0512-62397978 extension 8213
Reporting period Languages Email: ir@goodwe.com
Fax: 0512-62397972
The reporting period ranges from January 1 to December 31 This report is published in simplified Chinese and English. Address: No. 90 Zijin Rd. New District Suzhou China
2023 the same with that of the 2023 annual financial report. In the event of ambiguity between the two versions the
simplified Chinese version shall prevail.Chairman's Message 3
Chairman's Message
In 2023 amidst a year of uncertainty and change GoodWe continued to thrive as we navigated through an intricate and challenging landscape both domestically and internationally. Collaborating closely
with our valued customers partners employees and communities we remained steadfast in our commitment to strengthening our position in the new energy sector. Together we have played our part in
driving green transition forward in the economy and society.Adhere to Compliant Governance Empower Industrial Ecology Embrace Human-Centered Spirit
Jointly Ensure Steady Operation Lead Zero-Carbon Future Share Green Growth
One of our key focuses in 2023 was on enhancing our corporate gov- Forging open and inclusive partnerships with key stakeholders such As a responsible enterprise we are deeply committed
ernance practices to ensure stability and reliability in our operations. as customers partners and suppliers we aim to drive the transfor- to fostering the professional growth and well-being
This involved refining our corporate governance framework strength- mation and advancement of the industrial ecosystem for a sustaina- of our employees while also contributing to the
ening compliance systems optimizing internal policies and providing ble future. In 2023 our commitment to exceptional customer service enhancement of livelihoods and economic prosper-
extensive training sessions on business ethics. To reinforce these ef- was recognized with the attainment of the five-star commodity ity within our surrounding communities. In 2023
forts we established the Sustainable Development Research Institute after-sales service certificate the highest accolade within the certifi- guided by the principle of "hard-worker-oriented"
dedicated to devising and implementing strategies focused on Envi- cation system. This achievement is a testament to our professional we safeguarded the rights and well-being of our em-
ronmental Social and Governance (ESG) principles. We conducted customer services and effective response to customer complaints. ployees. The initiatives included the establishment
221 online and offline stakeholder engagement events through which In pursuit of a sustainable supply chain we urged our suppliers to of comprehensive employee training programs and
we gained valuable insights that contributed to the enhancement of conserve energy and cut carbon emissions and were awarded the the introduction of internal regulations such as the
our ESG governance system. EcoVadis copper certificate. Management Regulations on Safety Risks and the
Management Regulations on Identification and Elimi-
nation of Hidden Safety Hazards. Driven by our vision
to expand access to PV power for residential and pub-
Focus on Innovative Research Unleash Photovoltaic Potential lic facilities we collaborated with local partners to initiate the construction of PV plants for households
Empower Smart Energy Drive Clean Development villages and schools with a total investment of mil-
Our commitment to innovation and research and development (R&D) Aligning with the national "dual carbon" goals we remain steadfast lions in this field.remained unchanged. We revamped our R&D incentive mechanism in driving global energy transition. This commitment is demonstrat- Through thirteen years of sustained efforts GoodWe
deepened collaborations with universities and research institutes ed through our actions across management systems production has evolved into a dynamic and socially responsible
and fortified our intellectual property protection measures. With an processes and resource utilization practices. In 2023 our goals were leader in the PV inverter industry. Looking ahead
investment exceeding RMB 400 million in 2023 we directed our efforts achieved pertaining to hazardous waste management environmen- GoodWe remains steadfast in fulfilling our environ-
towards developing technologies in areas such as power electronics tal compliance and occupational health management. We under- mental and social responsibilities joining hands with
photovoltaic (PV) building materials energy storage and smart energy went rigorous annual audits conducted by certification organizations global partners to advance smart energy initiatives
management. This investment enabled us to expand and refine our for ISO 14001 Environmental Management System ISO 50001 Energy and pave the way for a zero-carbon future.product portfolio introducing premium and competitive new products Management System and ISO 45001 Occupational Health and Safety
such as the ET series three-phase HV hybrid inverters and the new XS Management System. Furthermore we prioritized energy conserva-
series residential inverters. Additionally we have steadily promoted tion and emission reduction throughout our production processes
the integration of "I-I Integration System (industrialization and informa- while actively exploring the potential of clean energy sources. As a
tization)" leveraging information technology to strengthen our control result of these efforts we were honored with distinctions such as the
over quality. "Green Supply Chain Management Enterprise" and the "Green Factory".About GoodWe 4
About GoodWe
Company Profile
Total number of employees
GoodWe Technologies Co. Ltd. (SSE STAR Market: 688390) was founded in 2010 and became the first PV inverter and
smart energy solution company to be listed on the Shanghai Stock Exchange's Science and Technology Innovation
Board (STAR Market) in 2020. Headquartered in Suzhou New District we have expanded our presence globally by estab- 3633
lishing subsidiaries in Germany the United Kingdom Australia the Netherlands South Korea Japan the United States
Poland Spain Singapore and other countries and regions. Our overarching goals are to digitalize and intelligently
transform every power station and to deliver comprehensive smart energy solutions in the future.Number of R&D employees
Specializing in renewable energy conversion energy storage and smart energy management we focus on the R&D
production and sales of new energy and power supply equipment including solar energy and energy storage solu-
tions. Our aim is to reduce power costs and enhance power efficiency across residential industrial commercial and 1023
utility-scale projects. Our core business segments encompass grid-connected PV inverters energy storage PV inverters
smart data collectors and the Smart Energy Management System (SEMS). Presently we offer over 20 series of grid-con-
nected and energy-storage PV inverter products spanning a power range from 0.7 to 350 kW.Number of countries/regions where
To implement our global strategic initiatives and maintain our leadership position in the global energy storage market our products are sold
GoodWe has remained dedicated to enriching and enhancing its PV inverter product portfolio and other product lines
catering to diverse requirements while advancing research and development in energy storage technologies. Addi-
tionally we leverage cutting-edge technologies such as the Internet of Things (IoT) big data and cloud computing to >100
achieve an integrated service model for smart management. In response to the ongoing global energy transition we
are committed to collaborating with power grids communities and customers to drive the world towards a smarter
energy future. Operating revenue in 2023
GoodWe has garnered widespread recognition at home and abroad for its excellent product quality solidifying its
influence within the industry. In 2023 we actively participated in the International Forum on Energy Transitions and RMB 7.353 billion
industry exhibitions staged in key locations such as the United States Germany Brazil and Australia. At these events
we showcased our Smart Energy Management Platform and a range of smart energy generation storage and charging
solutions tailored for residential industrial commercial users and zero-carbon parks. With our commitment to deliver-
ing high-quality products maintaining a stellar corporate reputation and cultivating professional teams GoodWe has
established long-term partnerships with esteemed companies such as CHN ENERGY POWERCHINA China Energy En-
gineering Trina Solar Zhongcheng Energy and Infineon. In the future we will continue to work with our upstream and
downstream partners in the industrial chain to foster a mutually beneficial energy ecosystem.About GoodWe 5
Corporate Culture
Core value Create Together Win Together
Mission Vision Values
We are determined to become a major driving force Driving the World's Smart Energy Future ? C ustomer-centric hard-worker-oriented and
in the global energy transition building a sustainable persevering
future.? Believe in mindfulness and perseverance
? Truth-seeking practical professional and reliable
? S mart optimistic resilient introspective and self-
disciplined
? Respect collaborate and shareAbout GoodWe 6
2023 Highlighted Events
January March May July
* GoodWe Power Supply Technology (Guangde) * G oodWe was included in 2022 Top 200 Chinese Building Ma- * GoodWe held the groundbreak- * G oodWe achieved strategic coopera-
Co. Ltd. and GoodWe Guangde Smart Energy terial Enterprises 2022 Top 100 Chinese Innovative Building ing ceremony for the Phase I of tion with Yuexiu Capital Holdings
Demonstration Zone were listed in the third Material Enterprises and Top 100 Chinese Private Building Guangde New Energy Industrial * GoodWe joined the Suzhou virtual
batch of smart PV pilot demonstration enter- Material Enterprises. Park. power plant circle.prises by the Ministry of Industry and Informa- * GoodWe released the 320 kW ultra-high power inverter.tion Technology.* GoodWe was among the first partners with Baidu Yiyan.* G oodWe released the Smart Energy Manage-
ment Platform 2.0 (We Platform). * GoodWe ranked first globally among Chinese enterprises in
terms of low-capacity (below 30 kW) PCS shipments in 2022.February April June August
* T he world’s first GoodWe PV building materi- * GoodWe participated in the market-based 12 * GoodWe was included in the * GoodWe was honored as the
als display center was put into service MW distributed PV power trading pilot project in first green building material Best Employer and the Most
* GoodWe was awarded the 10th Annual Most Suzhou. enterprises dedicated to rural Employee-friendly Employer
Influential PV Inverter Enterprise the Best * GoodWe launched the PV settlement center. markets in Guangdong. in Suzhou.Residential Energy Storage Solution Award and * GoodWe attended InterSolar * GoodWe completed the main
the Most Influential Photovoltaic Construction Europe a global solar power structure works for its smart
Enterprise by Solarbe.com. grand conference and showed energy building
* G oodWe signed the cooperation agreement three major smart solutions * G oodWe hosted the Solar
with Suzhou New District Hi-tech Industrial Co. to energy generation storage Power Forum with GREENPV.Ltd. boosting smart energy development in and charging.Suzhou.December November October September
* G oodWe launched the Sustainable Development * G oodWe was approved as the na- * GoodWe constructed the power plant for Ping'an Primary * G oodWe had its presence at
Research Institute. tional industrial design center by the School in Xiaotuoluo Miao Village Guanzhai Township Zhi- the Solar Power International
Ministry of Industry and Information jin County Bijie City Guizhou Province which was a public (RE+) and showed its out-
* G oodWe was selected in GlocalIN Top 50 Technolo- Technology. welfare project. standing performance to the
gy Faces of China's Global Enterprises. North America's market.* Pegatron's distributed PV power plant was commenced.* GoodWe unveiled the Phecda series PV external
sun-shading systems applicable to building facades.About GoodWe 7
2023 Highlights
Environmental Social
Passed ISO 14001 PV capacity in GoodWe's Annual power generation Proportion of employees Proportion of employees enjoying Number of employees receiving the
Environmental Management Guangde Industrial Park capacity signing labor contracts the social insurance package equity-based incentive
System and ISO 50001
Energy Management System 3.2 2.569 100% 100% >300MW million kWh
certifications
Total hours of training received Hours of training per Number of trainees
Put Shanghai PV building materials Annual power generation Attained carbon footprint by employees employee
display center into service with capacity certificates for
installed capacity totaling 144852 40 64533
10.9 kW 12000 kWh 16 products Total hours of volunteering Number of power plants Investment in public welfare projects
services donated for rural revitalization
Product Declaration (EPD) certificates for Total GHG emissions in Scope 1 and Scope 2 160 8 >RMB 1 million
2 products 9123 tons of carbon dioxide equivalent
R&D investment Number of new patents
>RMB 400 million 133
Completion rate of after-sales Number of new
Governance complaint handling in the software copyrights
domestic market
Proportion of independent Proportion of female Established the 94.5% 6
directors directors Sustainable Development
42.86% 28.57% Research Institute
Customer loyalty Customer satisfaction
Meetings of the Board of Directors Shareholders meetings Meetings of the Board of Supervisors 93.2 points 93 points
1068
Passed EcoVadis Number of industry
copper certification organizations we joined newly
Proportion of employees signing Number of anti-corruption Number of anti-corruption
the Integrity Commitments training sessions trainees 2
100% 44 1430About GoodWe 8
2023 Awards and Honors
2022 Top Volume Solar Inverter
The Brand of the Year Best Technical Service Support Award Manufacturer in Australia
Trendy Brand 2023 (Poland) SolarQuarter Sunwiz
2022 China Excellent Residential/Commercial and 2022 China Top 100 Renewable Energy PV Inverter
Industrial Inverter Brand Enterprise Excellent Green Communication Case Award
Century New Energy Network and Organizing Jiangsu Province Renewable Energy Industry hxny.com and 2022 China Energy Communication
Committee of China residential PV Power Conference Association Conference
CESC 2023 Top 10 PCS Supplier
2023 GREENPV Technological Innovation Award 2023 OFweek Excellent PV Inverter Enterprise
China (Jiangsu) International Energy Storage
China ECOPV Alliance OFweek Conference
CREC 2023 - China Top 10 Distributed PV 2023 Small and Medium-power Bidirectional Converter 2023 PV Inverter Enterprise with the Most
Inverter Brand Supplier of at the EESA 10th China International PV Influence in China
Energy Storage and Charging Industry Conference
Organizing Committee of China (Wuxi) Photovoltaic Green-ecosystem
Renewable Energy Conference and Exhibition China Leader Energy Storage Alliance (EESA) Organization (PGO)
2023 Influential BIPV Solution Enterprise 2023 Influential PV Inverter Brand GGII New Energy Pioneer Award
GUANGFU.BJX.COM.CN GUANGFU.BJX.COM.CN GGIIAbout GoodWe 9
The 6th AVE Award - 2022 China Renewable Energy The 6th AVE Award - 2022 China Renewable Energy
The 6th AVE Award - 2022 China Renewable Energy Power Generation System Sector - Green and Low- Power Generation System Sector - Premium Energy
Power Generation System Sector - Leading Enterprise carbon Pioneer Storage Converter Brand
Organizing Committee for the Selection of Renewable Organizing Committee for the Selection of Renewable Organizing Committee for the Selection of Renewable
Energy Power Generation Systems Energy Power Generation Systems Energy Power Generation Systems
The 6th AVE Award - 2022 China Renewable Energy 2023 Top 10 Distributed PV Inverter Brand
Power Generation System Sector - Premium PV 2023 Top 10 PV Building Solution Brand
Inverter Brand Excellent Distributed PV Manufacturer 2023 Top 10 PV Inverter Brand
Organizing Committee for the Selection of Renewable Organizing Committee of the 7th Distributed Energy Research Institute of in-en.com
Energy Power Generation Systems Energy Seminar
2023 Top 10 Energy Storage PCS Brand 2022 Smart PV Application Demonstration PVBL 2023 Global PV Energy Storage Product
2023 Top 10 Commercial and Industrial Energy Enterprise Design Award
Storage Brand
Jiangsu PV Industry Association Century New Energy Network and Photovoltaic
Energy Research Institute of in-en.com Brand Lab (PVBL)
Top 100 Global PV Brand with the Most Value PV Energy Storage Solution Enterprise with PV Building Material Enterprise with the Most
the Most Influence Influence
Century New Energy Network and Photovoltaic
Brand Lab (PVBL) Solarbe.com Solarbe.com
PV Inverter Enterprise with the Most 2023-2024 China New Energy Pioneer for 2023 China Distributed PV Energy Storage
Influence International Development Integrated Innovation Brand
Solarbe.com New Energy Alliance China Industrial & Commercial and Residential
PV Brand AllianceCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 10
Governance Responsibility Industry Engagement Development Communities
01
Corporate Governance
Recognizing the paramount importance of operational compliance Good-
We has prioritized the development and maintenance of its compliance
management system in pursuit of high-quality development. We have
diligently refined our corporate governance framework and implemented
stricter oversight of business ethics by actively seeking constructive insights
from all stakeholders. Besides we have assumed and fulfilled our social
responsibility while aligning our efforts with the Sustainable Development
Goals (SDGs) outlined by the United Nations reaffirming our dedication to
sustainable development.Corporate Governance Business Complaint Stakeholder
Framework Ethics Operations EngagementCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 11
Governance Responsibility Industry Engagement Development Communities
1.1 Shareholders & Shareholders Meeting
Corporate Governance Our Shareholders Meeting is subject to the Rules Governing the Listing of Stocks on the STAR Market of the Shanghai Stock Exchange and the Articles of Association. And we ensure the procedures for convening holding deliberating voting and decision-making meet statutory requirements.Framework During the reporting period the Company convened 6 shareholders meetings and adopted 20 resolutions.Directors & Board of Directors
Board of Directors The Board of Directors consists of the Audit Committee the Nomination Committee the Remuneration and Appraisal Committee and
the Strategy Committee. The four special committees execute their functions according to applicable in-house regulations to support
scientific decision-making vigorously. The Company sets up the Board of Directors as per laws and regulations with a time limit of no
GoodWe has diligently developed and refined its corporate more than 3 years per term and the option for re-election upon term expiration.governance framework meticulously outlining the duties During the reporting period the proportion of independent directors was 42.86% and that of female directors 28.57%. The Company
and powers of governing bodies such as the Shareholders convened 10 meetings of the Board of Directors and adopted 44 resolutions.Meeting the Board of Directors and the Board of Supervi-
sors to meet the expectations of investors. We uphold strict
adherence to the Company Law of the People's Republic Supervisors & Board of Supervisors
of China the Law of the People's Republic of China on Se-
curities and the Code of Corporate Governance for Listed The Company sets up the Board of Supervisors in accordance with applicable laws and regulations such as the Rules of Procedure for the Board of Supervisors and the Articles of Association. The Board of Supervisors is responsible for overseeing the financial position
Companies . In line with these legal documents we have of the Company and the legality and compliance of the directors and the senior management in performing their duties.formulated a series of in-house management regulations
including the Rules of Procedure for the Shareholders Meet- During the reporting period the Company convened 8 meetings of the Board of Supervisors and adopted 26 resolutions.ing the Management Regulations on Related Transactions
the Management Regulations on External Guarantees and Indicators
the Management Regulations on Outward Investment.In accordance with the Measures for the Administration of Shareholder meetings Percentage of Meetings of the Board Meetings of the Board of
Independent Directors of Listed Companies issued by the independent directors of Directors Supervisors
China Securities Regulatory Commission we also have in-
troduced the Working Rules of Independent Directors. This
document delineates the qualifications duties powers 6 42.86% 10 8
obligations nomination election and changes pertaining
to independent directors. A corporate governance frame- Resolutions adopted by Percentage of female Resolutions adopted by meetings Resolutions adopted by meetings
work with clearly defined duties and powers will facilitate shareholder meetings directors of the Board of Directors of the Board of Supervisors
scientific decision-making regarding development planning
and investment and enhance the effectiveness of decision
implementation. 20 28.57% 44 26Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 12
Governance Responsibility Industry Engagement Development Communities
ESG Management
In pursuit of strategic development and sustainable competitiveness we revised the Implementation Rules of the Strategy Committee in 2023. This updated document provides further clarity on
the sustainability planning and ESG oversight responsibilities of the committee. It empowers the committee to propose suggestions on the Company's sustainable development and ESG policies
evaluate major ESG issues and report findings to the Board of Directors.In 2023 we established the Sustainable Development Research Institute and appointed the institute director to oversee strategic planning as well as ESG management and implementation. Each
department at all levels has been assigned specific ESG tasks and is subject to performance appraisal. So does the director of the institute and employees in ESG-related positions.Board of
Directors Oversee ESG development planning and ESG risk control as the top ESG decision-maker
Manage the sustainable development planning and ESG research
Strategy Study the sustainable development and ESG policies of the Company and propose suggestions
Committee
Deliberate over evaluate and supervise major ESG issues such as goal making policy formulation implementation management risk assessment performance
and information disclosure and report to the Board of Directors
Sustainable Implement the strategic plans of the Company
Development
Research Carry out ESG plans and goals
Institute
ESG Management FrameworkCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 13
Governance Responsibility Industry Engagement Development Communities
1.2
Require suppliers to sign the Anti-commercial Bribery and Integrity Agreement
Business Ethics
Establish the reporting and complaining system and open up reporting channels
We strictly abide by the Oversight Law of the People's Repub- including telephone and email
lic of China and the Regulations of the People's Republic of
China on the Punishment of Corruption underscoring our
unwavering commitment to upholding ethical business prac-
tices. We have implemented reporting and complaint mech- Disclose incorruptible gifts handed in regularly
anisms maintained integrity and self-discipline records and
introduced stringent integrity standards and management
requirements for our subsidiaries and employees. Besides a
law-abiding honest clean and effective workplace has been
fostered to safeguard the rights and interests of the country Conduct integrity training regularly
the Company and all stakeholders.Business Ethics Management Business Ethics Management Measures
System
GoodWe has implemented a comprehensive business ethics
management system fostering adherence to ethical stand- Smooth Reporting and Complaining Channels
ards among our employees suppliers and other stakehold-
ers. Additionally we have developed the Control Procedures
of Business Ethics Control Procedures of Anti-corrup- The Company has established a comprehensive reporting Reporting Channels and the
tion and Anti-bribery and complaint system. All stakeholders are encouraged to . Our suppliers are mandated to endorse
Anti-commercial Bribery and Integrity Agreement report any misconduct by the Company or its employees the . Fur- that violates laws and regulations. This is facilitated through
thermore we have established multiple reporting channels to dedicated reporting telephone lines and email channels Address:No. 90 Zijin Rd. New District Suzhou China
uphold transparent governance within the Company. Notably
Integrity Commitments including a newly established "GoodWe" reporting email. 100% of employees signed the during Additionally the Company promptly and effectively Tel:0512-62396791
the reporting period. investigates and addresses reported cases and updates E-mail:GOODWE-Admin@goodwe.com
During the reporting period whistle-blowers on the investigation outcomes. To safeguard the rights and interests of whistle-blowers the Company
has instituted measures to ensure the strict confidentiality
100 of their information. This includes refraining from disclosing % the whistle-blower's identity or department without their
consent and utilizing voice alteration technology during
of Goodwe employees signed phone communications.the Integrity CommitmentsCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 14
Governance Responsibility Industry Engagement Development Communities
Training on Business Ethics
GoodWe has organized online and offline anti-corruption and integrity training sessions
to foster a culture of integrity and combat corruption. In 2023 we organized training
sessions to reinforce awareness among all employees and mitigate regulatory violations
and disciplinary issues. During the reporting period there were no corruption events.Indicator 2021 2022 20231
Number of anti-corruption
training sessions 12 12 44
Number of anti-corruption
trainees 459 692 1430
Online Training Course of Business Ethics
During the reporting period
there wereno
corruption events
1T hetrainingdataofGuangdeIndustrialParkwasincludedintheanti-corruptiontrainingstatisticsof Site of Training Session Themed "Taking Integrity and Self-discipline Records"
GoodWein2023.Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 15
Governance Responsibility Industry Engagement Development Communities
1.3
Complaint Operations
Compliance Management Information Disclosure Management
System
GoodWe has laid down internal compliance management GoodWe has formulated the Management Regulations on Information Disclosure to define information disclosure requirements
regulations such as the GoodWe Internal Control Manual and submission procedures in line with the Rules for the Listing of Stocks on the Science and Technology Innovation Board of
to systematically oversee organizational structure develop- Shanghai Stock Exchange and the Measures for the Administration of Information Disclosure by Listed Companies . This initi-
ment strategy human resources social responsibility cor- ative is aimed at guaranteeing the accurate timely fair and comprehensive disclosure of information. By doing so we aim to
porate culture and communication. The Social Responsi- foster a transparent and trustworthy image as a listed company while safeguarding the interests of shareholders.bility Department is responsible for assessing risks creating
a risk control matrix to aid departments in monitoring risks 版权图
and strengthening corporate sustainability efforts.GoodWe devises annual audit plans aligned with the compliance
regulations of the Shanghai Stock Exchange and the recommen-
dations of the Audit Committee. The Company engages third-par-
ty audit firms to execute a closed-loop process encompassing
internal control audits draft preparation feedback and follow-up
actions. Furthermore GoodWe remains committed to enhancing
its compliance system promoting employee compliance aware-
ness and fostering a culture of compliance.GoodWe has introduced a well-established compliance train-
ing mechanism. Based on this the Company has conducted
regular training sessions on compliance management policies
regulations internal controls and compliance measures.These sessions aim to enhance the compliance awareness of
all employees. Through these training initiatives we reinforce
adherence to the Company's compliance requirements and
collaborate with employees to attain our compliance goals.Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 16
Governance Responsibility Industry Engagement Development Communities
Information Security
We continuously reinforce the awareness of information GoodWe proactively implements measures to prevent iden-
security and protection among all employees to mitigate tify evaluate and respond to potential information security
the risks of information and data leakage as well as other risks on a regular basis. We continually enhance our capabil-
security incidents. In accordance with the Cybersecurity ities in information security management and response to
Law of the People's Republic of China we have implement- security incidents. Furthermore we have launched training
ed stringent information and data management practices courses on information security management awareness
to ensure compliance with relevant laws and regulations. through the WE-learning online platform offering employ-
During the reporting period we have updated several in- ees access to fundamental knowledge and best practices in
house regulations including the Management Regulations information security. In 2023 we conducted 3 training ses-
on Information-based Projects the Regulations on Classified sions on information security awareness with a total of 778
Management of Data Assets the Regulations on Classified trainees participating.Management of Information Security in Operations and the
Regulations on Information Security Goals and Effectiveness
Measurement . These revisions have further enhanced the
institutional framework for information security manage-
ment. We have intensified efforts to regulate personnel
equipment and systems to bolster our information security
management practices. In 2023 we passed the ISO 27001
Information Security Management System certification.Online Training Courses on Information Security
Management Awareness
In 2023
Information security Number of participants
awareness training sessions
ISO 27001 Information Security Management System 3 778
CertificateCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 17
Governance Responsibility Industry Engagement Development Communities
1.4
Stakeholders Expectations and Communication demands methods
Stakeholder Engagement Visits to customers
Product quality and Customer
safety complaints
Highlighting the significance of collaboration with stakeholders GoodWe engages proactively with investors governments reg- Customers R&D and innovation Customer
ulators shareholders and employees through diverse channels. This approach allows us to gain a comprehensive understand- Privacy protection satisfaction surveys
ing of their needs and expectations enabling us to enhance the Company's ESG system. Customer services Telephone and email
communication
Management of Investor Communication with Protection of
Relations Stakeholders employee rights and Employee interests representative
Equal opportunities communication
GoodWe continues to refine internal management regulations We engage extensively with shareholders to understand their and diversity Internal
such as the Management Regulations on Investor Survey and expectations and demands using this insight to optimize Employees Employee training communication
Media Interview Reception and the Management Regulations our business expansion and operational models for mutual and development platforms
on Investor Relations. Through channels such as the investor benefit with stakeholders. The expectations demands and Remuneration and Employee
benefits satisfaction surveys
hotline email correspondence the SSE E-interaction (sns. communication methods employed with stakeholders in
Occupational health Care visits
sseinfo.com) and face-to-face meetings we foster healthy and 2023 are outlined below. and safety
transparent communication with investors.Stakeholders Expectations and Communication
Intellectual property
protection
demands methods Bidding meetings
Industrial
cooperation and Surveys and visitsIndicator Data Compliance and risk Suppliers and
management Policies and partners development
Exchange and
instructions Sustainable supply cooperation
Teleconferences 59 Business ethicsGovernments Work reports chain Industrial forums
and regulators Pollutant
management Information Business ethicssubmission
On-site inspections 96 Biodiversity
conservation On-site inspections
Community
engagement and
contribution
Communication Strategy meetings 40 Shareholders meeting Cyclic utilization of with shareholders resources Volunteering
Meetings with services
Performance investors
Communities Response to climate
3 Compliance and risk and the public change and energy Public welfare presentations Shareholders management Surveys and conservation activities
and investors roadshowsCorporate Use and management
Information
Roadshows 23 governance of water resourcesdisclosure Biodiversity
Telephone conservation
and email
communicationCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 18
Governance Responsibility Industry Engagement Development Communities
Analysis of Material Topics
The Company has cross-identified the issues related to its own sustainable development and the issues of high concern to stakeholders sorted out the issues that may have an impact on the Company's sustainable
development and screened out 22 topics by combining with the Company and industry developments.Among these 7 topics are deemed of high importance 11 topics of moderate importance and 4 topics of low
importance.Compared with 2022 the topic of "performance growth"which will be explained in our annual financial report is removed; the topic of "employee care" has been combined into the topic of "remuneration and benefits";
the topic of "operational transparency" has been combined into the topic of "corporate governance"; the topic of "energy conservation and consumption reduction" has been merged with the topic of "response to climate
change" and renamed as "responding to climate change and energy conservation"; and the topic of "product and service quality" was split into two topics "product quality and safety" and "customer services".In addition the Company adjusted the wording and importance of some topics based on industry developments and the performance of peers. This report primarily focuses on disclosing topics of high importance as
outlined in the material topic matrix below.Topics of high importance ● Environmental Topics ● Social Topics ● Governance Topics
1 Product quality and 2 R&D and 3 Sustainable supply chain High Protection of employee rights and interests Product quality and safety R&D and innovation safety innovation
4 Employee training and Response to climate change
Intellectual property protection Sustainable supply chain
5
development and energy conservation
Occupational Compliance and Employee training and development
6 Clean energy exploitation 7 Corporate governance health and safety risk management Response to climate change and energy
and utilization conservation
Privacy protection Business ethics
Topics of moderate importance Clean energy exploitation and utilization
Corporate
8 Protection of employee 9 Intellectual property 10 Occupational health Topics of moderate importance governance Topics of high importance
rights and interests protection and safety
11 Compliance and 12 13
risk management Privacy protection Business ethics
Industrial cooperation and development Equal opportunities and diversity
14 Equal opportunities 15 Remuneration and 16 Community Pollutant management
Remuneration and benefits
and diversity benefits engagement and
Community engagement and contribution
17 Cyclic utilization
contribution Use and management of water resources
18
of resources Customer services Cyclic utilization of resources
Biodiversity conservation
Topics of low importance Customer services
19 Industrial cooperation
Topics of low importance Topics of moderate importance
20
and development Pollutant management Low Materiality to GoodWe High
21 Use and management 22
of water resources Biodiversity conservation GoodWe's Material Topic Matrix
Materiality to StakeholdersCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 19
Governance Responsibility Industry Engagement Development Communities
Contribution to SDGs We have also joined the UN Global Compact and pledged to support its ten principles in the areas of human rights labor standards environment and anti-corruption. Global smart energy stakeholders are enlisted to join us in safeguarding clean water clear skies
and pristine landscapes thereby contributing to the sustainability of future generations.We have identified 14 core goals that are closely related to SDGs considering value creation for stakeholders as well as our current
operational conditions and strategic development direction. We are committed to allocating resources and enhancing our capabilities
to contribute to a sustainable future.The material topics we have identified are highly aligned with SDGs and the corresponding relationships are as follows:
Product quality and safety R&D and innovation
Sustainable supply chain Topics of
Employee training and development Topics of high moderate
Response to climate change and energy conservation importance importance
Protection of employee rights and interestsClean Energy Exploitation and Utilization
Intellectual property protectionCorporate Governance
Material ESG Occupational health and safety
topics Compliance and risk management
Privacy protection
Business ethics
Topics of low Equal opportunities and diversity
importance
Industrial cooperation and development Remuneration and benefits
Pollutant management Community engagement and contribution
Use and management of water resources Cyclic utilization of resources
Biodiversity conservation Customer servicesCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 20
Governance Responsibility Industry Engagement Development Communities
02
Product Responsibility
As a premier provider of power equipment and smart energy management
solutions GoodWe places innovation at the forefront of our product devel-
opment. We have invested significantly in expanding our R&D initiatives
broadening our business verticals and strengthening our R&D capabilities. In
response to the challenges posed by global warming we are steadfast in our
commitment to delivering sustainable smart energy solutions. Apart from
our innovation-driven approach we have enhanced our quality manage-
ment system and implemented rigorous quality control measures to ensure
the safety and reliability of our products thereby maximizing their value.Innovation Drive Intellectual Property Protection
Quality Assurance Integration of Informatization and IndustrializationCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 21
Governance Responsibility Industry Engagement Development Communities
2.1
Innovation Drive
R&D System
To boost sustainable business growth we have established and maintained a comprehensive R&D system. This system encompasses the R&D process platform and management built upon ad-
herence to various external standards such as IEC 62109 IEC 61000 EN 50549-1 and VDE 4105. Additionally we have delineated clear R&D responsibilities to facilitate systematic and standardized
R&D practices.Our vision of "Promoting Energy Transformation and Driving the World's Smart Energy Future" depends on innovation-driven development. To this end we concentrate our technological re-
search and development efforts on power electronics new energy control energy management energy storage conversion as well as the collection storage and application of mass data. We
continuously explore and capitalize on new development opportunities to establish a comprehensive innovation-driven development framework. Through years of exploration and dedication
we have solidified our product research and development capabilities and expanded our product lines. Currently our product portfolio encompasses residential commercial and industrial PV
inverters batteries and PV building materials.R&D Talent Pool
Residential inverters Commercial and industrial inverters GoodWe has implemented R&D incentives and training pro-
grams to foster the innovative spirit of our employees and
enhance their R&D capabilities. These initiatives provide sol-
id support for the Company's R&D and innovation-driven de-
velopment endeavors. As of the end of the reporting period
Charging piles GoodWe's product Utility-scale inverters our R&D talent pool comprises 1023 members accounting for 28.16% of the company's total workforce.portfolio Our employees are encouraged to stay abreast of techno-
logical advancements through various channels and pro-
vided with access to an R&D learning platform and training
PV building materials Hybrid inverters sessions to continuously enhance their R&D and innovation
capabilities. This will foster the transformation of R&D ef-
forts into tangible innovation accomplishments. In recent
years GoodWe has significantly increased investment in the
research and development of clean energy technology and
Monitoring system and accessories Storage batteries equipment. In 2023 alone our R&D investment exceeded
RMB 400 million.Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 22
Governance Responsibility Industry Engagement Development Communities
Innovation and R&D
Cooperation GoodWe's Collaboration on the Technology R&D for GoodWe New ET G2 Three-phase HV Hybrid
Optimizing Stability of the Distributed Connection Inverter
GoodWe has proactively forged strategic partnerships with System to Low-voltage Grid Research Program
esteemed institutions including universities and research
institutes to collectively drive technological breakthroughs In July 2023 GoodWe collaborated with Nanjing University The ET G2 Series is the latest iteration of the ET Series and
and propel industry advancement. Since 2015 we have of Aeronautics and Astronautics on the Technology R&D for has been specially designed to accommodate households'
initiated collaborative projects with esteemed institutions Optimizing Stability of the Distributed Connection System to increasing demand for electricity consumption while
such as Zhejiang University Shanghai Jiao Tong University Low-voltage Grid research program. This program focuses delivering additional benefits that cater to flexible residential
and Soochow University. Furthermore we have established on the stability of the distributed system covering both grid- needs.This inverter features an elegant and sleek design that
a national postdoctoral research workstation and have tie inverters and grid-forming inverters and introduces the can harmonize beautifully with the house's aesthetic. With the
achieved numerous high-quality scientific research and advanced system modeling approach to ensure the accuracy addition of 12kW and 15kW higher power capacities the ET
innovation milestones. Amidst industry-university-institute of the system model from low/medium frequency section G2 is now equipped to deliver even more powerful generation
collaboration we closely monitor industry-university- to high frequency section and lower the risk of shutdown allowing for optimal energy harvesting. It supports parallel
institute activities and trends seizing opportunities within caused by the failure of overcurrent due to inverter connections with up to 6 units ideal for expanding energy
the industry to contribute to energy development. instability which enhances distributed system stability needs. Additionally smart load control 100% unbalanced
significantly. output and a focus on system reliability and safety enable
versatile and sustainable applications.GoodWe's Engagement in the PV Inverter R&D Achievements
EMI Simulation Modeling Research Program
GoodWe consistently shares the fruits of our R&D and
innovation efforts with society contributing to energy
In May 2023 GoodWe cooperated with Fuzhou University on transformation and GHG emission reduction. During the
the PV Inverter EMI Simulation Modeling research program reporting period we made remarkable progress and
helping the establishment of an electromagnetic simulation breakthroughs in product innovation.model. This simulation model enables us to identify EMI
sources early make planning and take rectification measures In 2023 we introduced the ET 30 three-phase hybrid inverter
against problems found timely which shortens program series offering enhanced functionality and greater power
development time and cuts costs. compared to traditional products. Additionally we unveiled a new BAC commercial and industrial integrated cabinet (100
This program provides engineers with a simulation platform kWh) featuring a modular design that enables temperature
for continuous learning and verification and with procedures management and offers flexible capacity expansion as
for EMI expertise learning which reduces learning costs for well as easy installation and maintenance. Furthermore
engineers and enhances program development efficiency. we launched the new-generation XS G3 low-capacity
single-phase product distinguished by its appliance-like
appearance ingress protection rating of IP66 and low
operating noise of 20 dB.Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 23
Governance Responsibility Industry Engagement Development Communities
GoodWe ESA Outdoor Commercial and GoodWe New DNS G3 PV Inverter
Industrial Integrated Cabinet
GoodWe's ESA 30kW/60kWh all-in-one outdoor cabinet The GoodWe DNS G3 series inverter is specially designed for single-
designed for small to medium size commercial and phase residential applications. Integrated with high-current input and DC
industrial (C&I) energy storage applications is a compat input oversizing capabilities the series can bring you optimized power
easy-to-install and high-performance turnkey solution generation and make substantial returns. With its lighter and fanless house
energy storage system. Within the IP55 protected cabinet fit-in compact design the DNS G3 inverter provides a reliable power supply
consists of built-in energy storage battery inverter BMS air- yet runs at a super quiet operation below 25dB. The inverter also takes
conditioning unit and fireproof and explosion-proof devices. safety measures including optional Arc Fault Failure Interrupter (AFCI) and
The modular design minimizes impact from local failures Type II Surge Protection Device (SPD) on both sides to protect the system
all allows quick and easy replacement of modules. Multiple from electrical fire and lightning hazards in extreme environments for
cabinets can be connected in parallel to expand the size of guaranteed safety.the energy storage system enabling flexible configurations.GoodWe Lynx D HV Battery
GoodWe's Lynx D Series is a high-voltage lithium battery specially designed for residential applications with superior
performance. Compatible with GoodWe residential energy storage inverters Lynx D Series comes with one-stop-shop solutions
saving you considerable time and effort. This versatile system serves effectively in scenarios focused on self-consumption
and backup power needs. With its sleek and modern design it seamlessly blends into residential settings. The installation
and commissioning have been made quicker and easier than ever with a user-friendly plug and play wiring system. Moreover
Lynx D batteries are engineered to support a mix of old and new battery packs ensuring adaptable expansion and hassle-free
replacement options.Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 24
Governance Responsibility Industry Engagement Development Communities
Harnessing power electronic technologies GoodWe has expanded its footprint in the PV building material sector. In this
sector we focus on integrating in-house power generation inversion storage monitoring communication management and GoodWe Phecda Sun-shading System
coordinated control technologies. Our aim of such integration lies in providing users with access to smart energy solutions and
establishing a closed-loop application ecosystem for safe smart and clean energy. During the reporting period we achieved
notable advancements in this area including the development of smart sheds PV sun-shading systems for building facades Focusing on PV energy conservation in balconies GoodWe
and Polaris roof water-proof materials. successfully developed the Phecda horizontal and vertical
sun-shading systems in 2023. These systems aim to address
the challenges associated with sun-shading and offer cost-
GoodWe New PV Power Generation Storage and Charging Solution effective solutions for building facades. Characterized by
their external elegance and safety features these systems
support smart operation and maintenance effectively
To address the problem of insufficient charging infrastructure for new energy vehicles GoodWe collaborated on research and conserving energy and reducing consumption.development to create a shed that integrates PV power generation storage and charging capabilities. This solution launched
in 2023 facilitates vehicle charging using solar energy alleviating the strain on regional power grids caused by charging piles.This not only enhances the efficiency of the system but also provides economic benefits.This smart shed is equipped with PV power generation storage charging and smart energy management functionalities
making it a comprehensive integrated and all-in-one solution for new energy vehicles. Its implementation is poised to
accelerate the development of the new energy vehicle sector.Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 25
Governance Responsibility Industry Engagement Development Communities
2.2
Intellectual Property Protection
GoodWe consistently places a high priority on the management During the development of potential patents our technology Our performance in intellectual property granting in 2023 is
and protection of intellectual property staunchly prohibiting development personnel submit technology investigation reports detailed as follows.infringements in any form. Our approach to intellectual property to the intellectual property management system for retrieval and
application management and protection strictly adheres to the analysis. This proactive approach helps mitigate infringement
Patent Law of the People's Republic of China and the national risks from the outset. Additionally during the reporting period
standard titled Enterprise Intellectual Property Management. We GoodWe engaged a third-party agency to conduct patent retrieval Indicator 2023
have formulated the Intellectual Property Management Manual and analysis aimed at reducing the possibility of infringement and
which delineates principles for property management and out- promoting systematic scientific and effective patent management. Number of new patents 12
lines the intellectual property management responsibilities of Besides we have been granted access to the intellectual property for invention
various departments. This document serves as a comprehensive protection catalog by the Suzhou Administration for Market
guide for the effective application management and protection Regulation (Suzhou Intellectual Property Administration). This Number of new utility 101
of intellectual property. access enables us to promptly receive alerts regarding suspected model patents
infringements and take timely action to prevent infringement.We identify and respond to intellectual property risks in line Number of new design
with the Intellectual Property Risk Management Control Proce- We arrange training sessions conducted by both external lecturers patents
20
dures to minimize infringement risks. and internal trainers along with intellectual property knowledge Total number of new
contests. These diverse training activities cover compliance patents 133expertise patent risk prevention and patent innovation. Our Patents
training endeavor enhances the intellectual property protection Accumulated count of 77
Intellectual Property Innovation Service Center awareness of our employees and foster a culture where all patents for inventionemployees actively engage in intellectual property protection Intellectual
initiatives. property Accumulated count of
? Manage intellectual property through the WE-IP intellec- utility model patents 248
tual property management system During the reporting period we organized 8 intellectual property
training sessions and received 486 trainees. Accumulated count of
? Take charge of IPR applications management of IPR ac- design patents 66
counts maintenance of IPR and the protection of IPR
Accumulated count of
During the reporting period patents in all categories 391
Technology Center Number of new software 6
Intellectual property training Number of trainees Software copyrights
? Review patent disclosures sessions copyrights Cumulative number of 34
? Evaluate patent quality and conduct risk analysis software copyrights
8486
Intellectual Property Management Process Intellectual Property Performance DataCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 26
Governance Responsibility Industry Engagement Development Communities
2.3
Quality Assurance
Excellent product quality is not only crucial for earning customer trust and gaining a competitive edge but also our steadfast
pursuit. This drives us to intensify our quality control efforts. In particular we continuously refine our product quality Quality Capability Improvement
management system and adopt intelligent production methods. Our aim is to consistently meet and exceed the trust and
expectations of our customers. GoodWe is committed to not only resolving quality issues for
the sake of product quality and safety but also enhancing
user experience and maintaining our corporate image.Throughout the reporting period we organized quality
improvement activities involving all employees. These
Quality Management System initiatives were targeted at addressing challenging quality
issues resulting in enhanced user experience and the
cultivation of a culture where all employees are actively
We observe national and industrial quality standards of engaged in maintaining and improving quality standards.product design and production and have formulated the
Quality Manual . Our focus is on proactively preventing
identifying and addressing potential and existing quality "8D" Reporting Mechanism
issues throughout the entire product lifecycle including
design production transportation and sales. This approach
ensures that product quality remains steadfastly at the In 2023 our R&D Department rolled out the "8D" reporting
forefront of our operations. mechanism. The committees (such as hardware and
software committees) of our R&D teams task responsible
During the reporting period we implemented new incoming leaders with addressing recurring quality issues significant
quality inspection rules for various materials including process quality concerns and major customer complaints
surface mounts copper bars and electric cells to control that remain unresolved. They start from their respective
incoming quality more stringently. Additionally we areas of expertise and employ tools such as "5Why" to
developed the Product Defects and the Management Rules thoroughly investigate the root causes of quality issues
for Project Problems and Risks to identify product defects proposing solutions and improvement plans. Additionally
and manage quality risks better during product and project these committees analyze and discuss related reports for
development. As of the end of 2023 we have passed the ISO ISO 9001 Information Security Management System Certificate the purpose of continuous quality improvement catering to
9001 Quality Management System certification. the concerns of customers.Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 27
Governance Responsibility Industry Engagement Development Communities
The "Installation Performance Enhancement" Initiative
In 2023 GoodWe launched the "Installation Performance Enhancement" initiative among all employees. In this 10-day activity 434 participants out of 144 installation groups experienced device
installation on site and figured out 359 tricky issues that customers may encounter. A concluding conference was held to analyze and interpret the discovered problems in aspects such as
product design documentation development and IoT software. Ultimately improvement and optimization plans were proposed for each issue to continuously enhance the customer experience.Product Recall
We strive to address potential health and safety issues stemming from product quality defects by developing a comprehensive response mechanism and product recall process. These protocols
adhere to strict standards and are based on scientific principles. As of the end of the reporting period we have successfully completed testing and trial runs of our product recall mechanism and
process. This serves as invaluable guidance for making informed decisions regarding sales suspension product recall and sales resumption in cases involving defective or high-risk products that
have already been sold. Our aim is to prevent significant economic losses and mitigate any other negative impacts resulting from product quality defects or risks.Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 28
Governance Responsibility Industry Engagement Development Communities
2.4 During the reporting period we intensified our efforts in information-based business management. We optimized
various systems and processes such as the Manufacturing
Integration of Informatization and Execution System (MES) and the Warehouse Management System (WMS) to improve operational efficiency and
Industrialization management effectiveness.? Optimize the warehouse management module of MES:
Merge warehouses freely and generate one QR label
I-I Integration Management which reinforces maintainability and rises management
efficiency
GoodWe is committed to advancing its digital transformation across both products and operations through the utilization of
digital information and intelligent technologies. By integrating innovative achievements into traditional industry practices ? Add the function of lighting storage shelves in WMS:
we aim to improve production efficiency enhance product quality control and ultimately increase comprehensive economic Light storage shelves automatically by setting the
benefits. specific program and based on this optimize stock preparation to reduce labor requirement and
Sticking to the integration goals of "industrialization shaping the industry brand" and "informatization leading enterprise enhance accuracy of preparing materials
development" we have formulated the I-I Integration Management Manual the Control Procedures for the Technical
Realization Process of I-I Integration and the Control Procedures for I-I Integration Matching and Regulation. These documents ? Add the function of purchase order change in ERP:
outline the methods for achieving I-I integration goals and the associated management requirements. Additionally we have Compare the quantity in the order to that delivered
implemented a multi-level I-I integration management structure guiding departments and centers to implement I-I integration in a visual manner which streamlines operations and
initiatives comprehensively. This top-down approach has led to the enhancement of our business management and production increase efficiency
methods.Through numerous trials and practical experiences GoodWe
General Manager has worked out the I-I integration strategy and direction aligning
with its development situation. As of the end of the reporting
period we have held the Integration of Informatization and
Management Representative Industrialization Management System Certificate.Sales Center Product Center R&D Center Procurement Center
Operation Center Management Center Financial Center Quality Process
& IT Department
I-I Integration Management Structure
Integration of Informatization and Industrialization
Management System CertificateCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 29
Governance Responsibility Industry Engagement Development Communities
03
Green Operations
GoodWe has implemented clean development practices throughout its
production and operations as an effort to protect environment. We have
worked diligently to establish a high-quality and green operational system
effectively managing and mitigating environmental pollution risks. Our
technological expertise in clean energy and collaboration with internal and
external partners contribute to a green industry and a low-carbon future.Green Management Green Production Green OfficeCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 30
Governance Responsibility Industry Engagement Development Communities
3.1
Green Management
GoodWe has developed and refined our environmental management system. Notably we fulfill our top-down environmental management GoodWe conducts annual environmental compliance audits across
responsibility both within the Company and externally and continuously enhance environmental management regulations. Besides our low- all departments including sales R&D operations and support
carbon priorities are placed on establishing clear environmental management goals and action plans and strengthening environmental risk service departments as well as all operational processes. These
prevention and control measures. These efforts underscore our commitment to responsible environmental stewardship. audits adhere to internal audit control procedures and align with
the ISO 14001 standard. Both our headquarters in Suzhou and
our Guangde subsidiary have obtained ISO 14001 Environmental
Environmental Management System Management System certification in recognition of our effective
environmental management practices. Furthermore we successfully
passed the ISO 14001 annual audit this year.GoodWe observes applicable laws and regulations such as the time. Throughout the reporting period GoodWe established specific
Environmental Protection Law of the People's Republic of China EHS goals concerning hazardous waste environmental compliance
the Energy Conservation Law of the People's Republic of China the and occupational health management all of which were successfully
Atmospheric Pollution Prevention and Control Law of the People's achieved.Republic of China the Water Pollution Prevention and Control Law of
the People's Republic of China the Law of the People's Republic of
China on the Prevention and Control of Environment Pollution Caused
2023 environmental management goal 2023 goal progress
by Solid Wastes and the Law of the People's Republic of China on
Noise Pollution Prevention and Control . The Company implements
cleaner production and green operations in line with the ISO 14001 Compliant disposal
standard. rate of hazardous 100%
waste and solid
Our Environment Health and Safety (EHS) Department is charged
waste:
with environmental management under the guidance of in-house
procedures such as the Noise Control Procedures the Waste Control
Procedures and the Wastewater Control Procedures. Throughout the
reporting period we have developed new Management Regulations Number of environ-
on Radiation Safety and updated existing ones including the mental incidents: 0
Management Regulations on Special Positions for Occupational Health
and the Management Regulations on Construction Contractors. These
actions represent a significant enhancement to our environmental
management institutional system. Identification and
rectification rate of
GoodWe establishes annual EHS management goals to outline our 100%hidden hazards:
environmental management direction and monitor progress in real
ISO 14001 CertificatesCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 31
Governance Responsibility Industry Engagement Development Communities
Environment Risk Management Flood Emergency Drill
As environmental risk management plays a pivotal role in enhancing our environmental management system we continuously enhance our
In order to cope with possible dangers in the flood season and
capacity to prevent and respond to environmental emergencies. Specifically we routinely identify and analyze sources of hazards assess risk
improve the abilities of employees to respond to environmental
levels and evaluate their potential impacts based on established risk assessment standards. We then implement targeted risk control measures
emergencies our EHS Department organized a flood response drill
promptly to address challenges posed by environmental pollution emergencies and climate disasters. We regularly refine our Response Plan
dedicated to employees from factory affairs security warehouse
for Environmental Emergencies based on the results of environmental risk audits. Moreover we develop an efficient and orderly emergency
and manufacturing departments in 2023. In this drill employees had
response mechanism and thoroughly inspect and allocate emergency facilities and rescue supplies. Additionally emergency drills and safety
access to the key points response procedures and methods of flood
education tailored to different risk scenarios are provided to familiarize employees with emergency response measures effectively mitigating and
fighting and rescue. This drill tested the feasibility scientificity and
controlling potential environmental risks.reliability of the emergency plan enhanced the rapid response of our
flood fighting and rescue teams and stepped up the coordination
and response abilities of departments in a dangerous flood
Response measures for environmental emergencies Emergency measures for air pollution incidents emergency.Investigate and report the nature of the accident timely take As exhaust gas after a fire may endanger nearby residents
emergency measures immediately at the accident site to notify competent departments immediately to evacuate
prevent the situation from deteriorating and rescue the injured enterprises downwind of the accident and prone to air
on site. pollution to reduce downstream pollution hazards.Emergency measures for climate disasters Emergency measures for water pollution incidents
Identify and determine the impact level of climate disasters Report water pollution accidents to competent departments
such as typhoon earthquake and rainstorm work out timely and notify downstream water users to take emergency
emergency plans reserve emergency supplies upgrade measures.prevention facilities and put them in place as well as organize
safety training sessions and emergency drills regularly. Engage qualified agencies to take samples for analysis at
the water intake and take measures timely to prevent other
Pay regular attention to weather forecasts take rescue actions accidents.orderly according to emergency plans and prevent the danger
from worsening.Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 32
Governance Responsibility Industry Engagement Development Communities
3.2
Green Production
GoodWe has intensified efforts to broaden the use of clean energy applications while simultaneously reducing pollution and GHG emissions in our operations. We are actively optimizing our energy mix by increasing the use of
Furthermore comprehensive measures have been rolled out to conserve resources control emissions and minimize carbon footprint across the entire product clean energy and promoting flexible applications of clean energy
life cycle. Building on our exemplary practices we collaborate with partners throughout the industrial chain to foster a green and low-carbon era. sources. In particular we focus on addressing the energy needs of
industrial parks by exploring solutions for PV generation storage
and charging with the aim of creating zero-carbon parks and smart
Energy Management factories. As of the end of the reporting period we attained the ISO
50001 Energy Management System certificate and gained the titles
GoodWe continues its efforts to optimize energy management by upgrading facilities implementing an energy consumption management platform and of the "Green Supply Chain Management Enterprise" and the "Green
refining processes to reduce energy consumption and enhance energy efficiency. Our employees are encouraged to identify opportunities for energy Factory". Our factory in Guangde passed the ISO 50001 Energy
conservation in operations and to propose insights and improvement plans for reducing energy consumption. Management System certification audit in 2023 thanks to a series of
measures including production equipment upgrades optimization
of the energy system and implementation of energy-saving
technological improvements.Replace traditional fluorescent lights with energy-efficient lights in workshops meeting lighting
needs while reducing power consumption.Upgrade facilities
Control the use of air-conditions in the office area; set cooling temperature properly in summer to
prevent power consumption due to excessive cooling.Apply the energy Outfit all production systems affiliated facilities and auxiliary production units with ammeters; utilize our
consumption in-house energy consumption monitoring platform to visually monitor power usage enabling analysis of
management platform abnormalities forecasting and verifying improvements in power consumption
Install contactors at the module input terminals enabling automatic power-off in non-operating
status which eliminates high standby power problem of machines in the production line.Refine processes
Cancel bluetooth testing and jig functions to prevent unnecessary tests which reduces power
consumption.ISO 50001 CertificatesCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 33
Governance Responsibility Industry Engagement Development Communities
Smart Energy Building: Energy Conservation and Consumption Reduction Practice
The Smart Energy Building was designed and constructed by leverag- The building is equipped with three major renewable energy ap-
ing our new smart energy PV curtain wall and energy storage prod- plication systems namely PV generation systems (BIPV and BAPV)
ucts and technologies in accordance with the green building three- solar domestic hot water system and solar ground-source heat
star rating LEED gold rating and ultra-low energy building standards. pump system and efficient electromechanical equipment including
It was completed in August 2023. HVAC electrical appliances and water supply and drain units thus
minimizing energy consumption. In addition it adopts multiple PV
Roof PV Solution applications including PV curtain walls PV tiles for courtyards PV
automobile slopes PV sun-shading systems and PV sheds which
combines building materials and renewable energy equipment
GoodWe continues to advance the maintenance of roof PV flexibly. As of the end of reporting period the building attained the
generation systems to ensure these PV systems work well Ultra-low Energy Building certificate and the Better Buildings Action
and adopts smart energy management systems. In 2023 PV Demonstration Project certificate.generation capacity reached approximately 100000 kWh.Integrated Solution of PV Generation Storage and Charging
GoodWe erects the PV shed with power generation storage and
charging functions in its Guangde park and runs the integrated
project covering PV generation and storage units and charging
piles building a zero-carbon park and advocating green travel.Effect Diagram of GoodWe Smart Energy Building Ultra-low Energy Better Buildings Action Demonstration
Building Certificate Project Certificate
Extensive Application of Roof PV Facilities in the Guangde Park
GoodWe Guangde Park actively promotes the application of PV generation systems. As of the end of reporting period the Phase I of the Park
constructed 2.8 MW PV roofs for workshops 25 kW PV corridors 319.1 kW PV sheds and 50 kW PV roofs for the power distribution facility with 3.2
MW PV panels paved in total all of which could generate 2.569 million kWh annually. These PV roofs increased the proportion of green power use
to 10.1% in the Park. In 2023 GoodWe Guangde was honored as the smart PV pilot demonstration enterprise and the project was included in the
list of smart PV pilot demonstration projects by the Ministry of Industry and Information Technology. In the future theGuangde Park will construct
5.4 MW PV roofs in Phase III with the proportion of green power use to 7.7% as expected.
Schematic Diagram for Extensive Application of Roof PV Facilities in
the Guangde ParkCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 34
Governance Responsibility Industry Engagement Development Communities
GoodWe Energy Consumption Data
GoodWe PV Building Materials Display Center - GoodWe Sydney Display Center
Shanghai Display Center Quantitative performance indicator 2 2023
Natural gas (m3) 44340
To allow zero-carbon ecosystem partners to experience our PV In December 2023 GoodWe inaugurated the Display Center in
building products and services in advance we devote ourselves Sydney showcasing innovative new energy solutions based on Gasoline (L) 44894
to building PV building materials display centers covering all PV building materials. The center exhibited Sunshine solar tiles Diesel (L) 2499
applications. In February 2023 GoodWe unveiled the Shanghai Starlux sunrooms Polaris solar carports and Galaxy lightweight
Display Center the world's pioneering hub for building materials PV rooftops. Apart from efficient PV power generation these Purchased power (MWh) 42002
exploration. The center exhibits all-rounded power solutions product series address stability and safety concerns like wind
including Sunshine and Galaxy roof PV systems (7.2 kW) resistance and water leakage issues. Besides the Smart Energy Consumption of power self-generated with 2018
Polaris PV generation storage and charging sheds (3.7 kW) as Management Platform works to display power generation use renewable energy (MWh)
well as GoodWe inverters charging piles and smart energy and dispatching data visibly for better energy efficiency at the
Comprehensive power consumption
management platforms with the installed capacity totaling 10.9 center. (MWh) 44020
kW and annual generation capacity of 12000 kWh.Comprehensive power consumption
density 0.06
Installed capacity Annual generation capacity (MWh/ RMB 10000 operating revenue)
10.9 12000 2Weupdatedthestatisticalcoverageofenvironmentalperformancein kW kWh 2023.Unlessotherwisespecifiedtheperformancedatainthischapter
containsthatofSuzhouandGuangdeindustrialparks.Shanghai Display Center Sydney Display CenterCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 35
Governance Responsibility Industry Engagement Development Communities
Resource Conservation
GoodWe implements a range of water-saving measures continuously monitors water consumption in real-time and adjusts consumption plans promptly to ensure responsible water usage.Additionally we utilize water-saving devices and promote water recycling to maximize water efficiency. All these efforts are made for water conservation and recycling.We integrate low-carbon and eco-friendly practices into our raw materials sourcing production processes and packaging. When selecting
raw materials for inverters we prioritize recyclable aluminum and magnesium alloy materials and design optimal product and packaging
Optimize water consumption modes combinations considering the material weight and heat dissipation performance. We also prioritize the use of green and recyclable packaging
materials and reduce plastic packaging consumption. Moreover we call on our employees to identify opportunities for reducing material
consumption in their daily activities and optimize processes to minimize unnecessary resource consumption and waste.Adjust the opening of inlet valves for faucets properly according
to specific water consumption characteristics in different areas
in order to prevent water overuse and waste.Use water meters with the communication function and apply
smart energy platforms to monitor water consumption and
collect related data.Install additional water meters in areas with large water needs
and take targeted water-saving measures according to water
consumption statistics and analysis results.Improve water efficiency
Install water-saving devices in wash rooms to enhance water
efficiency.Upgrade landscape facilities allowing irrigation with rainwater
and collect overflow water for daily greeningCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 36
Governance Responsibility Industry Engagement Development Communities
Select raw materials for products scientifically
Use recyclable aluminum and magnesium alloy materials meeting RoHS3 requirements to fabricate the shells and
upper covers of inverters
Use sustainable AL6063 metal as the raw material of radiators
Save process materials
Eliminate printing of blank labels on module surfaces to save label paper
While ensuring transportation safety eliminate adapter plastic packaging and directly fix it inside the product
packaging box
Recycle and reduce packaging materials
Recycle packing boxes for modules and use them as packaging materials for other products
Replace traditional EPE cushioning materials with degradable and reusable paper-plastic packaging materials and
recycle all packaging materials
Optimize the volume and weight of finished products to reduce packaging materials and transport costs of inverters
GoodWe Water Consumption Data
Quantitative performance indicator 2023
Total water consumption (tonne) 160486
Water consumption intensity
0.22
(tonne/RMB 10000 operating revenue)
3 RoHS (Restriction of Hazardous Substances) is a mandatory standard enacted by the EU.Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 37
Governance Responsibility Industry Engagement Development Communities
Emission Reduction
GoodWe implements scientif ic measures for waste GoodWe Emissions Data
management including sorting collection storage
and disposal while continually optimizing processes to
Quantitative performance indicator 2023
minimize hazardous waste discharge. We adhere to in-house
procedures such as the Waste Control Procedure and the
3
Chemical Control Procedure . Hazardous waste is managed Total waste gas emissions (m ) 511484000
through dedicated disposal processes and qualified third-
party agencies are employed to ensure lawful disposal. Total soot emissions (tonne) 0.0498
Additionally employees in waste management positions
receive regular waste management training sessions to
Total waste water discharge (tonne) 128388
enhance their capabilities in proper waste disposal.Hazardous waste
GoodWe strives to reduce waste gas wastewater and noise
emissions in our operations to mitigate their environmental
Total hazardous waste (tonne) 80.50
impact. Also the Company invites third-party detection
agencies to monitor our wastewater waste gas and noise
Waste chemical packages waste cleaning agent and waste
levels to ensure compliance with specified limits. Moreover
activated carbon (tonne) 80.45
we utilize secondary activated carbon in our waste gas
treatment system to reduce gas emissions and select low-
Waste fluorescent tubes (tonne) 0. 05
noise fans while conducting regular equipment maintenance
to minimize noise pollution.Non-hazardous waste
Total non-hazardous waste (tonne) 781.30
Grease tank waste (tonne) 22.00
Yard waste (tonne) 0.50
Household waste (tonne) 628.80
Kitchen waste (tonne) 130.00Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 38
Governance Responsibility Industry Engagement Development Communities
Apart from low-carbon practices we strive to reduce the We have carried out GHG emission inventories in line with the ISO 14064-1:2018 standard for years thoroughly analyzing our
carbon footprint throughout the product life cycle and GHG emissions to establish a scientific basis for developing appropriate emission reduction plans. Our third-party inventories
support our partners in the value chain with their low- were completed for GHG emissions in 2021 and 2022.carbon transformation efforts. Our PV inverters are utilized
to generate green power and are produced transported Our carbon emission data for 2023 is shown as follows.used and recycled in an environmentally friendly and
low-carbon manner. At the end of the reporting period GoodWe Greenhouse Gas Emissions Data4
we obtained carbon footprint certificates for 16 inverter
products and environmental product declaration (EPD)
certificates for 2 inverter products. Quantitative performance indicator 2023
Scope 1 (tonne of CO2equivalent)
5598
Scope 2 (tonne of CO2equivalent)
68525
Total (tonne of CO2equivalent) 9123
4 The organization receiving carbon inventory is GoodWe Technologies Co. Ltd. The carbon inventory involves data collection of GHG sources or
sinks for facilities based on operational control.
5 Direct GHG emissions (Scope 1) are measured according to the 2006 IPCC Guidelines for National Greenhouse Gas Inventories issued by the
Intergovernmental Panel on Climate Change (IPCC).
6 Indirect GHG emissions (Scope 2) are measured by the "2022 average emission factor of 0.5703 t CO2/MWh for national power-grids" in the Notice
on Doing a Good Job in 2023-2025 Reporting and Management of Greenhouse Gas Emissions of Power Generation Enterprises issued by the
Ministry of Ecology and Environment.Product Carbon Footprint EPD Certificate
CertificateCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 39
Governance Responsibility Industry Engagement Development Communities
3.3
Green Office
With the Management Measures for Water Power and Paper Conservation as policy guidelines GoodWe propagates the environmental protection We promote the environmental protection philosophy among our
concept of resource conservation energy saving emission reduction and waste reduction to internal employees and advocates all employees employees and guide them in implementing low-carbon practices
to join the low-carbon action. As small actions can lead to significant changes we embed sustainability principles into our daily office routines such as water and power conservation waste sorting and adopting
and corporate culture continue to enhance the awareness and enthusiasm of employees in energy conservation and environmental protection green travel methods. These initiatives will contribute to the overall
through innovative activities and strive to create a green and low-carbon office environment. goal of operating in an environmentally responsible manner.Power conservation
Set up a station of sharing packing bags Turn off lights and electrical appliances such as air-con-
ditions when no one is in the office area
Set up a station of collecting take-out paper bags in the office area and en-
courage employees to share paper bags with others who need these bags. Water conservation
Develop water-saving habits and shorten water use
time by turning off and tightening faucets
Paper conservation
Recycle coffee grounds Advocate double-sided use of paper and advance the
online information-based office platform
Promote the uses of coffee grounds to remove odor and work as planting
material and advocate employees to recycle coffee grounds. Food conservation
Practice “clean plate action” and order meals appro-
priately to reduce food waste
Waste sorting
Upgrade flower boxes Sort and dispose of waste according to the classification
standards and reduce the use of disposable tableware
Grow seasonal flowers and plants to decorate the office area enable
carbon sequestration and bring fresh air. Green travel
Reduce the use of private cars and prioritize public or
shared transportation meansCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 40
Governance Responsibility Industry Engagement Development Communities
04
Customer Support and Industry Engagement
We have implemented a robust customer service mechanism and system
as we well recognize that the long-term success of a company relies on the
support and engagement of users and stakeholders. We continuously im-
prove our service capabilities to effectively address the needs and concerns
of our customers thereby delivering an industry-leading experience. Ad-
ditionally we remain aligned with industry developments and collaborate
closely with our partners to drive industry advancement. Together we pro-
mote the adoption of smart energy applications striving for a high-quality
and mutually beneficial development pattern.Customer Rights Industrial Development Responsible Supply ChainCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 41
Governance Responsibility Industry Engagement Development Communities
4.1
GoodWe has established a robust after-sales service management L0 L1 L3
Customer Rights structure delineating the responsibilities of the After-sales Ser-vice Department across three key areas: the call center technical Call Center Servive Local em-
services and service operations. This framework supports the (Egypt) providers and ployeesdealers
smooth operation of our after-sales service system. In 2023 we
Customer Service System expanded our after-sales service capabilities by establishing two After-sales Service Mechanism in Overseas Marketsadditional teams: the headquarters delivery service team and the
Adhering to the customer-centered policy we continuously service quality team along with R&D professionals and experts During the reporting period we passed the five-star commodity
enhance our customer service processes and systems to to ensure the delivery of high-quality services to our customers. after-sales service certification the highest accolade within the
provide convenient efficient prompt and satisfactory pre- Furthermore we have implemented a reliable complaint tracking certification system. This recognition is a testament to the profes-
sales and after-sales services. The Customer Complaint Han- and analysis system that covers various aspects such as returns sionalism of our customer service teams and the effectiveness of
dling Process we developed outlines the steps for address- and exchanges personnel dispatch after-sales orders testing and our customer complaint-handling mechanism.ing post-sales customer concerns. repair and service provider management all aimed at enhancing
customer satisfaction.Our customers have access to diverse complaint and feedback
Customer complaint responded channels including our 400 hotline and WeChat as well as sales
within 15 minutes and after-sales services provided by our professional teams. And
their requirements and complaints are addressed promptly. In
2023 we revised the Duty Scheduling Policy and Instructions of
the After-sales Service Department to ensure adequate staffing
Provide the initial solution particularly during special occasions such as holidays and festi-
within 2 hours vals to prevent delays in customer response. Our completion rate
for after-sales complaint handling in the domestic market reached
94.5% in 2023 with 69 identified complaints in foreign markets.
Resolve customer issues within GoodWe is dedicated to providing after-sales services for 205
24 hours countries/regions including the U.S. Australia the Republic of
Korea Brazil Southeast Asia. To this end we have established the
call center in Egypt and 17 spare parts warehouses. Moreover our
Customer Complaint Handling ITR process is put in place and support from headquarters is avail-
Principles able at any time. All these help us respond to after-sales issues
timely and effectively.Customer Receive and Determine the Call back Complete
complaint record the
Investigate responsible Solve the to the the problem Close
complaint department problem customer solution Commodity After-sales Service Certificate
Customer Complaint Handling ProcessCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 42
Governance Responsibility Industry Engagement Development Communities
Customer Satisfaction Responsible Marketing Customer Privacy
Management Practices Protection
We conduct annual customer satisfaction surveys to assess GoodWe attaches great importance to the standardization of GoodWe observe relevant laws and regulations including
our service management performance and gather insights marketing activities and actively advocates the marketing the Law of the People's Republic of China on the Protection
into our customers' expectations and experiences with our concept of seeking truth from facts while providing custom- of Consumer Rights and Interests and the Cybersecurity Law
products and services. These surveys help us gain a compre- ers with quality products and services. We strictly abide by of the People's Republic of China. We also abide by internal
hensive understanding of our products and services and de- the Advertising Law of the People's Republic of China and regulatory documents such as the Management Regulations
velop improvement plans accordingly. In 2023 our customer relevant regulations in all operating regions. We refrain from on Personal Information Protection the Control Procedures
satisfaction reached 93 points and the customer loyalty rate engaging in false or exaggerated advertising practices in any of Information Security and the Management Regulations
93.2 points. form ensuring an authentic trustworthy and transparent on Information Maintenance and Monitoring. These regula-
marketing environment. tory documents are in place to safeguard customer privacy
during sales and after-sales services and prevent privacy
Customer satisfaction We rigorously review all marketing materials across various breaches.channels and require our suppliers and partners to uphold
93.0 responsible marketing practices to ensure compliance with We continuously monitor developments in customer privacy laws and regulations. Furthermore we prioritize compliant and data protection regulations and rules in foreign markets
copyright usage in foreign markets further enhancing our to ensure compliance with local regulatory requirements
responsible marketing practices. particularly in marketing and logistics. In the European mar-
ket we adhere to the General Data Protection Regulation
Customer loyalty Tailored training programs have been developed for our (GDPR) and obtain informed consent from customers before
internal marketing teams to enhance their understanding accessing their data.
93.2 of compliant marketing practices and mitigate legal risks. During the reporting period we conducted training sessions
focused on new product presentations and marketing con-
siderations to enhance product promotion efforts.Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 43
Governance Responsibility Industry Engagement Development Communities
4.2
Industrial Development GoodWe's Innovation Training and
Competition Program in India
GoodWe remains steadfast in our commitment to promoting and driving the growth of the PV equipment sector and the broad-
er new energy industry. Acknowledging the transformative opportunities presented by global climate change we actively The Skill Council for Green Jobs (SCGJ) has proposed the in-
embrace corporate responsibilities and collaborate with partners to protect the environment and enhance livelihoods in this itiative to enhance the professional skills of manufacturers'
challenging era. employees and advance the development of the green in-
dustry. Responding to this initiative GoodWe launched the
We disseminate PV knowledge by capitalizing on our resources and technology platforms and share insights through interna- innovation training and competition program in 2023 aim-
tional industry competitions providing both the public and industry professionals with access to expertise in PV technology. ing to strengthen the professional skills of academic insti-
This empowers the industry to progress towards a promising future. tutes small and medium-sized enterprises and non-govern-
mental organizations in India. This program attracted over
90 participants and awarded winners prize money arousing
their enthusiasm for exploring the solar energy sector.GoodWe's Publicity Program of PV Generation Storage and Charging Expertise
In 2023 GoodWe registered additional media accounts on mainstream short video platforms to spread new energy knowledge
in plain language among the public. The topics cover PV generation storage and charging applications and more contributing
to energy transition and adaption and climate change mitigations.Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 44
Governance Responsibility Industry Engagement Development Communities
We actively engage in domestic and international forums
GoodWe's GoodWeek and exhibitions to broaden communication channels with GoodWe and GREENPV co-hosted the "PV-
industry partners. These platforms allow us to showcase our Storage Hybrid and Future Energy Systems"
latest innovations share valuable industry insights and dis- Forum
Live streaming activities Countries/regions cuss smart energy solutions with peers. In 2023 we partici-
pated in events such as the Solar PV & Energy Storage World
5 60+ Expo the International Forum on Energy Transitions and the Solar Power International where we exchanged insights
on key and forward-looking technologies in the PV and new
energy sectors with leading experts from around the world.Partners Guests on site GoodWe attended 2023 International
+ Forum on Energy Transitions27 26000
On September 6 2023 GoodWe was invited to attend 2023
International Forum on Energy Transitions co-sponsored by
the National Energy Administration Jiangsu Provincial Peo-
ple's Government and the International Renewable Energy
Online views Comments in live Agency. Mr. Huang Min GoodWe's Chairman and other more
streaming activities than 40 founding members of the International Coalition
+ + for Energy Transition pressed the launch button together. In 50000 70000 the future GoodWe and other members of the Coalition will make concerted efforts to combat the challenges of the era
facilitate global energy transition and preserve the ecology On August 18 2023 GoodWe and GREENPV co-hosted the
As a platform designed for our global strategic partners through technology exchange industrial collaboration and
"PV-Storage Hybrid and Future Energy Systems" Forum in
mutually-beneficial sharing of cooperation achievements. Jiaxing. At the forum we profoundly discussed with PV ex-GoodWeek enables professionals to share their profound in- perts over PV-storage hybrid and other issues we concerned.sights into the latest developments and technologies in the Besides we launched the "Initiative of Enhancing Distribut-
PV sector through Live streaming and roadshows to boost ed PV Generation Safety" along with several leading enter-
industrial advancement. prises within the industry and esteemed agencies including
APsystems Trina Solar the National Center of Inspection on
In 2023 our GoodWeek Truck roadshows staged in Australia Solar Photovoltaic Product Quality and TüV SüD in pursuit
Europe and Brazil invited more than 26000 guests from over of advancing PV safety ventures.
60 countries/regions and received 550000 views online.
This success demonstrated our far-reaching influence and
our steadfast determination to foster the industry ecosys-
tem and achieve mutual benefits within the industry.Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 45
Governance Responsibility Industry Engagement Development Communities
As of the end of reporting
period GoodWe has been
a member of 20 industry
associations or commit-
tees including 2 industry
organizations that Good-
We joined in 2023
The 2nd China International Energy Storage Conference 2023 Solar PV & Energy Storage World Expo
Co-chairman
New Energy Committee of Suzhou New
Era Business Administration Entrepreneurs
Federation
The 18th China (Shandong) International Solar Energy Green Energy Expo in the Republic of Korea
Utilization Conference
Member
Jiangsu Energy Storage Association
List of Industry Organizations We Joined in 2023
2023 Germany (Munich) Inter Solar Europe 2023 U.S. Solar Power International
Large-scale Domestic and International Conferences and Exhibitions GoodWe Attended in 2023Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 46
Governance Responsibility Industry Engagement Development Communities
4.3
Responsible Supply Chain
GoodWe has made supply chain management an important part of the Company's sustainable development management. We We place significant emphasis on managing potential risks
continuously refine our supply chain management system to incorporate sustainability considerations throughout the full-cycle supplier throughout the entire supplier management process. In 2023
management process. Additionally we enhance risk management practices before during and after the supply process collaborating we conducted supplier surveys and social responsibility au-
closely with suppliers in various capacities to cultivate a stable and sustainable value chain. These efforts aim to ensure the resilience dits by requesting suppliers to complete the Supplier Social
and sustainability of our supply chain. Responsibility Audit Form and the CSR Procurement Self-eval-
uation Questionnaire. Through these initiatives we identified
environmental and social risks associated with suppliers and
Supplier Access assessed the alignment of their environmental social and gov-ernance measures and performance with GoodWe's sustainable
development management guidelines. This ensures stable and
Our supply chain management practices adhere to national laws and internal control procedures including the Bidding Law of the high-quality partnerships with suppliers.People's Republic of China the Procurement Control Procedures and the Supplier Control Procedures. These regulatory documents
outline requirements for supplier selection admission and assessment. GoodWe continually explores stable and diverse cooperation
models with suppliers including collaboration with both do-
The introduction of our Supplier Relationship Management Platform (SRM) enables us to digitize supplier search bidding and mestic and foreign brands and strategic partnerships with sup-
procurement processes thereby enhancing procurement efficiency. Additionally we have implemented stricter supplier access pliers. This aims to ensure a resilient supply chain and minimize
requirements to incentivize suppliers to enhance their product and service quality and improve overall competitiveness. the risk of supply failures. As of the end of the reporting period
GoodWe had 440 suppliers of raw materials.We integrate environmental social and governance (ESG) considerations into our supplier qualification assessments to mitigate
risks associated with disqualified employment illegal discharge and commercial dishonesty. Thereinto we attach great importance
to and continue to strengthen supplier integrity management. To be specific all suppliers are required to sign the Code of Conduct
for Suppliers . In accordance with this document all suppliers are urged to adhere to integrity requirement while conducting labor
management well and protecting the occupational health and safety of employees.Environ- Social Govern-
mental ance
(E) Environmental management compe- (S) Establishment of quality management (G) Operations in accordance with laws and
tence establishment of environmental system customer base and service compe- regulations financial position and intel-
management system hazardous sub- tence protection of employees’rights and lectual property management
stance control and environmental pro- interests occupational health and safety of
tection performance employees and supply chain situation
Sustainability Assessment Dimensions of SuppliersCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 47
Governance Responsibility Industry Engagement Development Communities
Supplier Assessment Supplier Training and Green Supply Chain
Communication
We continually enhance our supplier assessment mechanism to Suppliers being key stakeholders hold significant importance in Goodwell pays close attention to the carbon emissions and env-
evaluate supplier performance in a more reasonable and scientific our long-term development. To effectively address their needs ironmental impact generated by all links of the value chain and
manner. In 2023 we introduced the Management Regulations on and enhance their performance we have implemented a robust actively communicates the concept of sustainable development to
Supplier Performance which expanded assessment dimensions communication mechanism and organized both online and suppliers. We impose more stringent environmental requirements
and refined assessment indicators. offline training programs including teleconferencing sessions. on suppliers to uphold our commitment to fostering a sustainable
and green supply chain thereby reducing environmental impacts
Our supplier assessment focuses on five dimensions: financial During the reporting period we conducted a total of 497 associated with production transportation and operations.risks QSA (quality system audit) documents QPA (Quality exchange and training activities focused on addressing supplier
Process Audit) price/order and contract/response/capacity as needs discussing issues improving capabilities and promoting We mandate all suppliers to adhere to our regulatory documents
well as technology and equipment. Based on annual assessment standardized management practices. These activities engaged a such as the Control Procedures of Hazardous Substances and the
results we categorize suppliers into four levels (A B C and D). total of 3141 trainees facilitating the enhancement of delivery Management Regulations on Restricted Substances. Additionally
Suppliers in Levels A and B receive priority for more purchase performance and fostering deeper cooperation in technology we specify environmental protection requirements in contracts
orders while those in Levels C and D are required to analyze and business between GoodWe and its suppliers. and quality agreements signed with suppliers. These efforts
identified problems implement corrective measures with our are aimed at encouraging suppliers to conserve energy reduce
guidance and report on their progress. Suppliers failing to meet emissions and actively contribute to a sustainable value chain.our requirements even after rectification will be excluded from Besides we promote a green development philosophy among
our qualified supplier list. In 2023 86% of suppliers received our suppliers and encourage them to construct solar PV power
a Level A or B rating in the annual supplier assessment. It plants and recycle packaging materials aligning with our vision
constantly enhances the supplier assessment reasonable and for a green future.scientific.Financial risks evaluation Technology and equipment Price/order and contract/ QPA process control QSA system document
ability assessment response/capacity evaluation evaluation evaluation
Five Major Dimensions of Supplier AssessmentCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 48
Governance Responsibility Industry Engagement Development Communities
05
Talent Caring and Development
We recognize that our employees are our most valuable asset and the
driving force behind our sustainable development. As an employer that
values talent we have taken proactive steps to establish an employee
right protection system provide professional growth opportunities invest
more in occupational health and safety and organize various humanistic
activities. We put talent foremost and grow along with our employees to
contribute to our ongoing development.Employee Rights Employee Development Occupational Health and Safety Employee CareCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 49
Governance Responsibility Industry Engagement Development Communities
5.1
Employee Rights Employment
Adhering to the "hard-worker-oriented" principle we are We have made concerted efforts to standardize the employment process refine our employment management system
always dedicated to protecting the rights and interests of our and implement the Employment Management Regulations which define our employment principles. Additionally we have
employees and to fostering a harmonious and stable labor introduced detailed rules for expense reimbursement for long-distance interviewees. We maintain a steadfast stance against
relationship. We collaborate with our employees to address harassment bullying and discrimination based on ethnic group race gender region nationality social class and political
common concerns establish effective communication beliefs. All employees are entitled to fair and equitable career development opportunities.mechanisms and ensure the mutual sharing of benefits.Our practices align with international standards such as the Statistical Data of GoodWe's Employees
United Nations Global Compact and the Core Conventions
of the ILO. Additionally we adhere to relevant laws and
regulations including the Labor Law of the People's Indicator 2021 data 2022 data 2023 data
Republic of China and the Labor Contract Law of the
People's Republic of China. Internally we have implemented Total number of employees / 2223 3330 3633
regulations such as the Management Regulations on Social
Responsibility the Management Measures for Employment Proportion of employees
and the Employee Handbook which clarify employment signing labor contracts % 100% 100% 100%
requirements and communication channels. We have been
honored as the Best Employer in Suzhou for consecutive Proportion of employees
seven years. enjoying the social % 100% 100% 100%
insurance package
In accordance with the Management Regulations on Child
103
Labor Underage Labor and Female Employee Protection we 3%
conduct rigorous background checks on applicants ensuring that 564 1065 Production
individuals under the age of 16 are excluded from employment 16% 29% Sales
consideration. Furthermore we prohibit the use of child labor 223
6% Technical
among our stakeholders including suppliers and customers.
59 Financial
Throughout the reporting period there were no instances of child 2% Administrative
labor strikes/lockouts or other violations of human rights and
1023 596 Operation support
labor regulations. Additionally we are committed to providing 28% 16% Quality process
employment opportunities for individuals with disabilities. In management
The Best Employer in Suzhou 2023 we employed two disabled persons. Categories of GoodWe's employeesCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 50
Governance Responsibility Industry Engagement Development Communities
Remuneration and Benefits
We have developed the General Remuneration Management
Rules and the Equity-based Incentive Policy and enhanced
our remuneration and benefits structure to provide
competitive compensation packages to employees. Guided
by principles of fairness and equity we regularly evaluate
and adjust our performance-based remuneration policy Mandated benefits Supplementary inclusive Targeted benefits
to incorporate comprehensive universal competitive benefits
and motivating features. Additionally we have introduced
constructive intangible incentives such as the honor roll.In 2023 we unveiled the honor rolls four times awarded ? Social insurance ? Holiday gift ? Supplemen- ? K ey employees: high-end
medals of honor to over 200 employees and sent 17428 ? Housing fund money tary medical hospitalization medical
inspiring messages through our incentive platform. ? Statutory holidays ? B irthday gift insurance insurance and life insurance
money ? Telephone ? Employees exposed to high
Our benefit system encompasses both mandated and ? Wedding gift charge sub- risks: accident insurance and
supplementary benefits for all employees as well as money sidy insurance dedicated to high-
targeted benefits for employees with special needs. In ? F itness facili- altitude operators
2023 we provided full social insurance and housing ? Maternity ties ? Interns: work-related injury
fund contributions for all employees including regular gift money insurance and accident
employees those subject to the labor dispatching system ? Physical ? R eading insurance
and outsourcing employees. Furthermore we purchased examination room
work-related injury insurance and accident insurance for ? E mployees in difficulty: serious
interns. illness consolation money and
charity fund
GoodWe Benefit System
To improve the long-term incentive mechanism of the Company and attract and retain talent while fostering employee
enthusiasm we have implemented the Equity-based Incentive Policy which outlines equity-based incentive models and
mechanisms. This policy now extends to all employees including senior executives middle-level managers R&D personnel
internal experts key employees and frontline employees. As of the end of the reporting period over 300 employees have
enjoyed the equity-based incentive policy.We have formulated the Management Regulations on Work Hours and Leaves delineating attendance and leave provisions to
safeguard the related rights of employees. In addition to statutory holidays we have optimized our holiday system by offering
fully paid breastfeeding leave paternity leave parental leave and only child care leave.Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 51
Governance Responsibility Industry Engagement Development Communities
Democratic Development
GoodWe has set up the labor union and introduced
the democratic consultation and collective bargaining
mechanism to pool the democratic wisdom of employees Collective Contract Collective Contract of Remuneration
thus achieving mutual benefits. We have developed the
Management Procedures for Freedom of Association and Five-year contract (April 26 2022 to April 25 2027): Annual contract: covering payroll distribution scope
Right of Collective Bargaining the Management Regulations covering labor contract management remuneration and method minimum basic wage overtime pay and
on Congress of Workers and Staff the System of Consultation working hours and leaves insurance benefits payment cycle
on the Equal Footing and the Work Rules of Labor Union contract duration and alteration of contract
to protect the freedom of association and the right of
collective bargaining. Besides we have signed the General
Collective Contract and three contracts targeting specific
rights namely the Collective Contract of Remuneration
the Collective Contract of Occupational Health and Safety
and the Collective Contract for Special Protection of
Female Employees to safeguard the rights and interests of
employees fully.Collective Contract of Occupational Collective Contract for Special
Health and Safety Protection of Female Employees
Five-year contract: covering work safety management Five-year contract: covering right protection of female
working conditions work injuries and occupational employees leaves and remuneration payment
hazards
Collective Contracts
We have established diverse channels of communication with employees including transparent communication platform
platform collecting recommendations from employees email assembly interviews and surveys allowing employees to share
opinions. The management or responsible departments should respond to opinions and suggestions proposed by employees in
writing or personally within 10 workdays.Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 52
Governance Responsibility Industry Engagement Development Communities
5.2
Employee Development
GoodWe implements the concept of "growing together
with talents and customizing professional growth and ? O nline training sessions: Release training courses on general knowledge industry insights and
development paths for employees" and provides employees expertise monthly at the online learning platform.with a fair diversified and broad development platform. We Expertise training ? Offline training sessions: Organize one or two session(s) monthly and invite professors industry
leverage a solid employee development system diverse experts and internal senior lecturers as trainers.employee development support system and rich employee
development training system to enable employees to
enhance comprehensive capabilities and grow in an all- ? A rrange 1-day offline training session and 1-month online training session for new employees
rounded fashion. to help them fit into the Company.Induction training
? Training courses involve corporate culture HR and administration regulations and rules
Employee Training industry and market insights core business segments and functions of all departments.GoodWe has been dedicated to fostering a scientific employee
development institutional system for the purpose of ongoing ? Cadre training session: Organize one offline training session quarterly dedicated to cadres to
development of employees. To archive this goal the Company has discuss top business concerns and share insights.formulated the Management Regulations on Employee Training Targeting training ? Management talent training sessions: Management talent training sessions: Arrange one
the Management Regulations on Outsourcing Training and the training session respectively every month for senior executives on-the-job managers young
Management Regulations on Internal Trainers. In line with these candidates newly promoted managers and PMs.documents we standardize internal training teams cultivate in-
house certified trainers and offer external training opportunities Employee Training System
to foster a learning-friendly workplace. Employee Training Data
GoodWe has established a comprehensive employee training We have run the online "We-learning" platform encompassing Indicator7 Unit 2023 年
system covering post-based training occupational training and 3905 courses. At the platform employees may receive learning
self-learning. With analysis of employee development phases and tasks search courses exchange gifts with learning credits Total hours of training received
their job duties we have launched expertise training induction and raise or answer questions in the community column. This by employees
Hour 144852
training and targeted training programs by leveraging various platform addresses the learning needs of employees and
resources to enable employees to step up their abilities. enriches their learning experience. During the reporting period
Number of training sessions / 1604
the online learning platform had 4694 registered accounts Number of trainees / 64533
launched 363 new courses and served 3612 employees with Average hours of training per
7Thedataofemployeetrainingin2023containsthatofSuzhouand learning hours totaled 48614 hours. employee Hour 40
Guangdeindustrialparks.Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 53
Governance Responsibility Industry Engagement Development Communities
Employee Growth Support
GoodWe offers bonus and reimburses exam fees encouraging employees to pursue higher education enhance skills and work
abroad for self-improvement and career goal realization.Higher education Skill enhancement Overseas work
? Formulate and issue the Incentive ? Formulate and issue the Manage- ? Formulate and issue the Incen-
Policy of Pursing Higher Education ment Measures for Employees tive Rules for Employees Working
Receiving Outsourcing Training Abroad
? P rovide employees with tuition
subsidy easing their financial strain ? R eimburse training and exam fees ? P rovide employees working abroad
when studying in campus for employees passing exams with training sessions overseas
work subsidies paid family leave
and other benefits
Employee Growth Support System
In 2023 we organized training and cultural activity
satisfaction surveys to arouse more learning interest
of employees enhance training effect and strengthen
corporate culture. As shown by survey results from 3404
valid questionnaires the training satisfaction averaged
91.8% and the cultural activity satisfaction averaged 85%.
Received valid survey questionnaires
3404
Cultural activity
Training satisfaction averaged satisfaction averaged
91.8 85 Training and Cultural Activity Satisfaction Survey PostersCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 54
Governance Responsibility Industry Engagement Development Communities
5.3
Occupational Health and afety
Our occupational health and safety practices are subject to applica-
ble laws and regulations including the Law of the People's Republic Work Safety
of China on Prevention and Control of Occupational Diseases and
the Law of the People's Republic of China on Work Safety. In line with We have adopted the dual-prevention mechanism and refined the safety risk assessment system to ensure work safety. Our in-house safety
these laws we have formulated internal regulations such as the Man- management regulations such as the Management Regulations on Safety Risks define the accident accountability system mandate annual risk
agement Regulations on Prevention and Treatment of Occupational assessments and clarify accident response assessment and optimization requirements. Besides we have developed the Control Procedures
Diseases and the Management Regulations on Prioritizing Safety in for Safety Accident Investigation specifying the assignment of investigators to handle accidents. This document allows closed-loop accident
Production outlining work safety measures. We are committed to response management.fulfilling the work safety goals of no safety accident and zero casualty
in overseas prevention and control and protecting the health and Work injury near miss fire or environmental incident
safety of all employees.Health and Safety System Report the case to the supervisor and take immediate rescue measures
Development Complete the preliminary incident/accident investigation within 24
hours work out corrective meas-
We have implemented the en-
vironment health and safety Report the case to the Report the case to Report the case to
ures and ensure implementation
guidelines namely priority to department manager the HR department the EHS department
Issue the “EHS Alert” and assign
safety emphasis on prevention involved immediately immediately immediately
the EHS department to supervise
the implementation of corrective
integrated governance envi- measures
ronmental protection energy
conservation waste reduction
healthy life compliance with Report the case to the chief director immedi-
laws and regulations and contin- ately and task the accident investigation team
uous improvement. Our health with investigation * Accident with casualties: Report the accident to the
and safety management system competent authority in accordance with national laws
serves to protect the health and
safety of all employees especially
in production office commuting Major accident: Report the accident to the general manager of the factory
and dining. During the reporting
period the Company passed the
ISO 45001 Occupational Health Accident Response Process
and Safety System certification. ISO 45001 CertificateCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 55
Governance Responsibility Industry Engagement Development Communities
Occupational Health
We have introduced internal occupational health and safety regulations including the Management Regulations on Prevention and Treatment During the reporting period
of Occupational Diseases the Management Regulations on Disclosing Occupational Hazards to Employees and the Management Regulations
on Occupational Hazard Detection and Assessment. In line with these documents we identify occupational hazards in factories on regular basis
and inform employees of occupational hazards. Furthermore our employees have access to physical examinations accident and critical illness There were
insurances and psychological counseling to maintain physical and psychological health.NO accidents with work-related deaths
Occupational hazard monitor Occupational hazard notification
We identify occupational hazards on production sites regularly Inform employees exposed to occupational hazards of Indicator Unit 2021 2022 20238
to foster a healthy and safe workplace. occupational risks and measures for prevention and treatment
of occupational diseases before they take up the posts and Number of work-
In 2023 we engaged a qualified third-party agency to detect equip them with necessary protection articles. related deaths Person 0 0 0
occupational hazards and analyze and assess detection
results.Number of work-
related injuries Person 2 0 2
Working hours lost due Hour 936 0 208
Physical examination First aid and labor protection articles to work injury
Provide employees exposed to occupational hazards with Put a number of labor protection and first aid articles meeting
regular physical examinations and take occupational health national or industrial standards in place to protect the physical
tracking records for effective health management. health of employees.Occupational Health and Safety Protection Measures
AED First-aid kit Guard net for storm sewer Protection suit 8In2023datascopeofwork-relateddeathswork-relatedinjuries
andworkinghourslostduetoworkinjuryincludesdataofGuangde
Occupational Health and Safety Protection Articles IndustrialPark.Corporate Product Green Operations Customer Support and Talent Caring and Contribution to 56
Governance Responsibility Industry Engagement Development Communities
Health and Safety Training
Online and offline health and safety training sessions and drills are put in place for employees to enhance their safety awareness and improve their accident response abilities. Training sessions
involve safety guidelines awareness development risk prevention and occupational duties. In addition we have carried out a series of emergency drills.Fire drill Electric shock emergency drill Lithium battery thermal runaway emergency drill
Safety awareness training Dual-prevention mechanism training First aid trainingCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 57
Governance Responsibility Industry Engagement Development Communities
5.4
Employee Care
It is our commitment to caring about the physical and
Employee Psychological Health Services Recreational Activitiespsychological health of every employee and fostering a
united and harmonious workplace where employees help In order to help employees balance work and life we have
each other and grow together. Therefore we have organized Focusing on employee psychological health our labor expressed warm holiday greetings and arranged a variety
a great number of recreational activities and pooled efforts union has implemented caring and supporting programs of recreational activities fostering a healthy relaxing and
to care for female employees and help employees in need for consecutive four years. To be specific we have launched positive atmosphere. This aims to help employees strike a
to intensify their sense of happiness identity and belonging. offline consulting sessions related to work stress emotional balance between work and life.regulation self-management and intimate relationship. We launch a series of celebrating activities at festivals such
Besides we have established the online psychological as Women's Day the Dragon Boat Festival and the Mid-
health service platform with assistants serving employees at
Psychological Health Autumn Festival to enrich the cultural life of employees. any time. The easy access to psychological health expertise Moreover fitness facilities have been equipped additionally
and consulting services aims to improve the happiness of such as table tennis table and running machines. Diverse
employees.The Company attaches great importance to the physical team building activities are available for employees such as
and mental health of its employees and has established basketball table tennis or badminton matches and outdoor
psychological health protection system. Specifically we hiking. With these efforts we strive to build a healthy and
relieve psychological distress for employees and give energetic workplace and encourage employees to engage
employees access to psychological health expertise and in more physical exercise.self-regulation skills to help employees work in a good state
while enjoying life utterly.Gifts for Female Employees on Cultural Activities at the Dragon
Women's Day Boat Festival
Psychological Health Training Session Han Chinese Clothing Shown Hiking in the Wangshan
at the Mid-Autumn Festival Tourist AttractionCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 58
Governance Responsibility Industry Engagement Development Communities
Employee Assistance
We actively assist employees in difficulty. In accordance Physical examination Psychological guidance
with the Management Regulations on Assisting Employees
in Need we provide financial aid consolation money and
humanistic care for employees who encounter financial Provide female employees with physical examinations Engage professionals to provide consulting services
difficulty or suffer injury or illness to help them pull through. over pregnancy lactation and child care for female
During the reporting period three eligible employees employees
benefited from our assistance programs.consolation money
Offer maternity gift money to female employees Caring for working mothers
Female Employee Care
Set up the mother-and-child room
We have intensified efforts to safeguard the rights of female Maternity gift money
employees and facilitate the development of an equal Allow pregnant employee to work from home and
workplace. For this purpose we have expanded female enjoy the flexible work schedule
employee care programs in various forms bringing more Invite lawyers to deliver lecturers regarding female
caring and warmth to female employees. Offer consolation gifts and special subsidiesprotection laws
Several Female Employee Care Measures
Mother-and-child RoomCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 59
Governance Responsibility Industry Engagement Development Communities
06
Contribution to Communities
GoodWe stays committed to shouldering the social responsibility an
important part of its development strategy by capitalizing on internal
and external resources. To this end we have increased social activities for
public benefits especially for biodiversity conservation rural revitalization
and green/eco-awareness development to play our part in benefiting
society.Social Welfare Rural Revitalization Green/Eco-Awareness CampaignsCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 60
Governance Responsibility Industry Engagement Development Communities
6.1
Social Welfare Power the World's First Living Coral Biobank Cooperation with 3 Bee to Adopt a Beehive
with A Sustainable Energy Solution for the Protection of the Local Bee Colony
Building on our advantages we devote ourselves to advo- In 2023 GoodWe in collaboration with Risen Energy OSW In 2023 GoodWe cooperated with 3 Bee an NGO to adopt
cating and engaging in social welfare programs especially and Solenergy proudly participated in the Forever Reef a beehive in Munich supporting the balance of local
in biodiversity conservation and aid to less-developed re- project by collectively donating a 22.5 kW system with a 15 biodiversity and ecosystem. 3 Bee initiates the program of
gions. These efforts are aimed at enhancing livelihoods and kW battery storage sub-system to the World's First Living building and maintaining beehives to protect the local bee
achieving harmony between humanity and nature. Coral Biobank. Led by Great Barrier Reef Legacy this initia- colony.tive aims to protect coral species for future generations and
combat the impacts of climate change.Biodiversity Conservation
We join hands with biological conservation organizations to
build maintain and conserve the ecological environment
where all lives including humans co-exist harmoniously.Forever Reef Projec Beehive Adopted by GoodWeCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 61
Governance Responsibility Industry Engagement Development Communities
Support for Community
GoodWe Public Welfare Data
GoodWe a PV pioneer is dedicated to the public welfare undertaking while advancing its own progress. During the reporting
period we assisted socially disadvantaged groups through donations care visits and volunteering services. Quantitative
performance 2021 2022 2023
indicator
Number of
Aid to the needy child volunteering 2 8 5
service activities
We donated RMB 1000 to a disabled child in Linghu Village Total hours of
volunteering 176 160 160
services
Number of
Donation to the educational institutes employees
participating 26 24 22
We donated RMB 300000 as scholarship to Harbin Engineering University collaborated with the in volunteering
Chamber of Commerce of Suzhou Science and Technology City to donate RMB 5000 to the students services
in Dongzhu and Xizhu on the International Children's Day
Number of
volunteers 54 20 22
Charitable donation
Total amount of
We donated RMB 1416.1 on the 99 Charity Day and donated RMB 200000 to the Charity Federation donations (RMB 6.51 470.77 51.82
of Suzhou New District 10000)
Care visits
We donated 200 boxes of drinks in summer to fire fighters urban management officers and police
officers in Shishan Sub-district
Blood donation
Our 35 employees donated 10000 mL in totalCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 62
Governance Responsibility Industry Engagement Development Communities
6.2 GoodWe constructed a PV plant for Ping'an Primary School in Xiaotuoluo Miao Village
Rural Revitalization In 2023 GoodWe constructed a PV plant with the installed capacity of 30.7 kW for Ping'an Primary School in Xiaotuoluo
Miao Village Guanzhai Township Zhijin County Bijie City
Guizhou Province which was a public welfare project. This
Our vision of rural revitalization focuses on expanding access plant is able to generate 32000 kWh annually in the future
to PV power for residential and public facilities. Driven by 25 years or longer. In its service life this plant is estimated
this vision we have collaborated with local partners to to reduce emissions of 262.4 t standard coal and 797.6 t
initiate the construction of PV plants for households villages carbon dioxide. The facility will put an end to outage and
and schools with a total investment of millions in this field. tight power budget and improve the learning and life
Since 2021 this program has lit dozens of underprivileged quality of students effectively. Power Plant for Ping'an Primary School
households and villages.We promote this program and popularize PV expertise GoodWe constructed a PV shed for Guixi Village Nanping City
among numerous households and villages. Not only does
this program expedite the development of green and diverse
energy system but also it boosts the green and low-carbon In 2023 GoodWe completed a non-profit 40 kW PV shed
energy sector to work as a new driver for the economy and for Guixi Village Shufang Township Jianyang District
an important channel of income increase in rural areas. Nanping City Fujian Province. This shed with annual
generation capacity of 48000 kWh not only frees vehicles
We together with partners constructed 8 power plants for from exposure to wind and rain but also creates nearly RMB
villages with the installed capacity totaling approximately 20000 collective revenue every year.
376 kW. PV Shed for Guixi Village Nanping City
GoodWe constructed a PV plant for a party service center in Nanjing
In 2023 GoodWe delivered a roof PV plant with the installed
capacity of 20 kW to the Party Service Center in Dongwang
Community Liuhe District Nanjing City. Covering a roof area
of 200 m2 this plan has the annual generation capacity of
17000 kWh. It will reduce standard coal consumption by 6.8
Constructed Installed capacity tons cutting carbon emissions of 17 tons per year. In the ex-
power plants approximately pected service life of 25 years or longer this non-profit facil-
ity will generates power stably for a large beneficiary group
8 376 and gain "low-carbon" revenue for the community. Roof PV Plant for A Party Service CenterkWCorporate Product Green Operations Customer Support and Talent Caring and Contribution to 63
Governance Responsibility Industry Engagement Development Communities
6.3
Green/Eco-Awareness Publicize Green Energy on Holidays Inaugurate the "EcoSmart Kids"
Environmental Protection Education
Campaigns GoodWe publicizes green and low-carbon initiatives and Program
clean energy expertise through the content-rich posters on
the World Earth Day the World Environment Day the National In 2023 GoodWe launched its innovative education program
We actively initiate green/eco-awareness campaigns as we Day the Thanksgiving Day and the Mid-Autumn Day. called "EcoSmart Kids" to stimulate the creativity and
unswervingly fulfill our social responsibility unswervingly. passions of children. This comprised of a roadshow and
At the mainstream short video platforms we spread new interactive workshop delivered to schools across Victoria
energy knowledge spanning solar PV generation storage and a competition for children to enter promoting a positive
and charging applications among the public in such a way environmental message. The competition left participating
as is easy and clear to understand. Furthermore we explore children completely open to their own creativity and
more effective avenues to popularize energy transition passions from art to creative writing to music and more.approaches and forge environmental protection awareness
in society.Invite a Douyin celebrity to promote the PV
energy storage mode
GoodWe has invited a Douyin celebrity who is famous for
sharing his rural life to introduce residential PV energy
storage devices in a manner applicable to rural residents
helping villagers understand and accept PV energy storage
technologies. This initiative will bolster the application of
residential energy storage devices and advance the energy
transformation in rural areas of China.Award Ceremony of EcoSmart Kids Program
Residential PV Plant in Rural Areas Green Energy Promotion Posters on HolidaysAppendix 64
Appendix
GRI Standards
Disclosure Item Disclosure Title Sections Disclosure Item Disclosure Title Sections
Universal Standards Role of the highest governance body in
2-12 overseeing the 1.1 Corporate Governance Framework-Board GRI 1: Foundation 2021
management of impacts of Directors
GRI 2: General Disclosures 2021 1.1 Corporate Governance Framework-Board
The organization and its reporting practices
2-13 Delegation of responsibility for managing of Directors2-1 Organizational details About GoodWe impacts 1.1 Corporate Governance Framework-ESG
Entities included in the organization's Management2-2 sustainability reporting About this Report 2-14 Role of the highest governance body in 1.1 Corporate Governance Framework-ESG
Reporting period frequency and contact sustainability reporting Management2-3 point About this Report 2-15 Conflicts of interest See GoodWe 2023 Annual Report
2-4 Restatements of information There were no restatement of information 1.4 Stakeholder Engagement-Management of during the reporting period Investor Relations
2-5 External assurance There were no external assurance obtained for this report 2-16 Communication of critical concerns
1.4 Stakeholder Engagement-Communication
with Stakeholders
Activities and workers 1.4 Stakeholder Engagement-Analysis of
4.3 Responsible Supply Chain-Supplier Access Material Topics
Activities value chain and other business 4.3 Responsible Supply Chain-Supplier 2-17
Collective knowledge of the highest 1.1 Corporate Governance Framework-Board
2-6 Assessment governance body of Directorsrelationships 4.3 Responsible Supply Chain-Supplier 2-18 Evaluation of the performance of the highest governance body See GoodWe 2023 Annual ReportTraining and Communication
2-7 Employees 5.1 Employee Rights-Employment 2-19 Remuneration policies 5.1 Employee Rights-Remuneration and
2-8 Workers who are not employees Not applicable Benefits
Governance 2-20 Process to determine remuneration
5.1 Employee Rights-Remuneration and
Benefits
1.1 Corporate Governance Framework-Board 2-21 Annual total compensation ratio Omitted due to confidentiality constraints
2-9 Governance structure and composition of Directors1.1 Corporate Governance Framework-ESG Strategy policies and practices
Management Statement on sustainable development Chairman's Message
Nomination and selection of the highest 1.1 Corporate Governance Framework-Board 2-22 strategy 1.1 Corporate Governance Framework-ESG 2-10 governance body of Directors Management
2-23 Policy commitments 1.2 Business Ethics
2-11 Chair of the highest governance body 1.1 Corporate Governance Framework-Board of Directors 2-24 Embedding policy commitments 1.2 Business EthicsAppendix 65
Disclosure Item Disclosure Title Sections Disclosure Item Disclosure Title Sections
2-25 Processes to remediate negative impacts 1.2 Business Ethics 201-3 Defined benefit plan obligations and other 5.1 Employee Rights-Remuneration and 1.3 Complaint Operations retirement plans Benefits
1.2 Business Ethics-Smooth Reporting and 201-4 Financial assistance received from Mechanisms for seeking advice and raising Complaining Channels government Omitted due to confidentiality constraints2-26 concerns 5.1. Employee Rights-Democratic GRI 202:Market Presence 2016
Development Ratios of standard entry level wage by gender
2-27 Compliance with laws and regulations See sections of the report for details 202-1 compared to local Omitted due to confidentiality constraints
2-28 Membership associations See sections of the report for details minimum wage
Stakeholder engagement 202-2 Proportion of senior management hired from the local community Omitted due to confidentiality constraints1.4 Stakeholder Engagement-Management of
Investor Relations GRI 203:Indirect Economic Impact20162-29 Approach to stakeholder engagement 1.4 Stakeholder Engagement-Communication 203-1 Infrastructure investments and services 6.1 Social Welfare
with Stakeholders supported 6.2 Rural Revitalization
2-30 Collective bargaining agreements 5.1. Employee Rights-Democratic 203-2 Significant indirect economic impacts 6.2 Rural RevitalizationDevelopment GRI 204:Procurement Practices 2016
GRI 3:Material Topics 2021 204-1 Proportion of spending on local suppliers Omitted due to confidentiality constraints
1.4 Stakeholder Engagement-Communication GRI 205:Anti-corruption 2016
3-1 Process to determine material topics with Stakeholders1.4 Stakeholder Engagement-Analysis of 205-1 Operations assessed for risks related to
Material Topics corruption
1.2 Business Ethics
1.4 Stakeholder Engagement-Communication Communication and training about anti-
with Stakeholders 205-2 corruption policies and 1.2 Business Ethics
procedures
3-2 List of material topics 1.4 Stakeholder Engagement-Analysis of Material Topics 205-3 Confirmed incidents of corruption and
1.4 Stakeholder Engagement-Contribution to actions taken
1.2 Business Ethics
SDGs GRI 206:Anti-competitive Behavior 2016
1.4 Stakeholder Engagement-Communication Legal actions for anti-competitive behavior
with Stakeholders 206-1 anti-trust and There were no relevant legal actions during
3-3 Management of material topics 1.4 Stakeholder Engagement-Analysis of monopoly practices
the reporting period
Material Topics GRI 301:Materials 2016
1.4 Stakeholder Engagement-Contribution to 301-1 Materials used by weight or volume 3.2 Green Production-Resource Conservation
SDGs
Topic Standards 301-2 Recycled input materials used 3.2 Green Production-Resource Conservation
301-3 Reclaimed products and their packaging GRI 201:Economic Performance 2016 materials 3.2 Green Production-Resource Conservation
201-1 Direct economic value generated and Company Profile GRI 302:Energy 2016distributed
Financial implications and other risks and 302-1 Energy consumption within the organization 3.2 Green Production-Energy Management
201-2 opportunities due to 3.1 Green Management-Environmental 302-2 Energy consumption outside of the Management System organization 3.2 Green Production-Energy Managementclimate change
302-3 Energy intensity 3.2 Green Production-Energy ManagementAppendix 66
Disclosure Item Disclosure Title Sections Disclosure Item Disclosure Title Sections
302-4 Reduction of energy consumption 3.2 Green Production-Energy Management 306-4 Recovery operations used to divert waste 3.2 Green Production-Emission Reduction
302-5 Reductions in energy requirements of
from disposal
products and services 3.2 Green Production-Energy Management 306-5 Disposal operations 3.2 Green Production-Emission Reduction
GRI 303:Water and Effluents 2018 GRI 308:Supplier Environmental Assessment 2016
303-1 Interactions with water as a shared Resource 3.2 Green Production-Resource Conservation 308-1 New suppliers that were screened 4.3 Responsible Supply Chain-Supplier Access
303-2 Management of water discharge-related
using environmental criteria
impacts 3.2 Green Production-Resource Conservation 308-2 Negative environmental impacts in There were no relevant incidents nor actions
303-3 Water withdrawal 3.2 Green Production-Resource Conservation the supply chain and actions taken taken during the reporting period
303-4 Water discharge 3.2 Green Production-Resource Conservation GRI 401:Employment2016
303-5 Water consumption 3.2 Green Production-Resource Conservation 401-1 New employee hires and employee Turnover 5.1 Employee Rights-Employment
GRI 304:Biodiversity2016 Benefits provided to full-time employees 401-2 that are not provided to temporary or part- 5.1 Employee Rights-Remuneration and
Operational sites owned leasedmanaged 3.1 Green Management-Environment Risk time employees
Benefits
304-1 in or adjacent to protected areas and areas Management 401-3 Parental leave 5.1 Employee Rights-Remuneration and of high biodiversity value outside protected
areas 6.1 Social Welfare-Biodiversity Conservation
Benefits
304-2 Significant impacts of activities
GRI 402:Labor/Management Relations 2016
products and services on biodiversity 6.1 Social Welfare-Biodiversity Conservation 402-1 Minimum notice periods regarding
304-3 Habitats protected or restored 6.1 Social Welfare-Biodiversity Conservation operational changes
Not applicable
IUCN Red List species and national GRI 403:Occupational Health and safety 2018
conservation list species with habitats in Occupational health and safety management 5.3 Occupational Health and Safety-Health 304-4 areas affected Not applicable
403-1 system and Safety System Development
by operations 5.3 Occupational Health and Safety-Work
GRI 305:Emissions 2016 403-2 Hazard identification risk assessment and Safetyincident investigation 5.3 Occupational Health and Safety-
305-1 Direct (Scope 1) GHG emissions 3.2 Green Production-Emission Reduction Occupational Health
305-2 energy indirect/Scope 2 GHG emissions 3.2 Green Production-Emission Reduction 5.3 Occupational Health and Safety-Health
305-3 Other indirect/Scope 3 GHG emissions Information unavailable and Safety Training
305-4 GHG emissions intensity Information unavailable 403-3 Guidance for Disclosure 5.3 Occupational Health and Safety-Work
305-5 Reduction of GHG emissions 3.2 Green Production-Emission Reduction Safety
305-6 Emissions of ozone-depleting substances
5.3 Occupational Health and Safety-
(ODS) Information unavailable Occupational Health
305-7 Nitrogen oxides (NOx) sulfur oxides(SOx) and other significant air emissions 3.2 Green Production-Emission Reduction
Worker participation consultation
403-4 and communication on occupational health 5.3 Occupational Health and Safety
GRI 306:Effluents and Waste 2016 and safety
Waste generation and significant Worker training on occupational 5.3 Occupational Health and Safety-Health 306-1 waste-related impacts 3.2 Green Production-Emission Reduction
403-5 health and safety and Safety Training
306-2 Actions taken to prevent waste generation 3.2 Green Production-Emission Reduction
306-3 Composition of waste generated 3.2 Green Production-Emission ReductionAppendix 67
Disclosure Item Disclosure Title Sections Disclosure Item Disclosure Title Sections
5.3 Occupational Health and Safety-Health 409-1 Operations and suppliers at significant risk and Safety Training for incidents of forced or compulsory labor 5.1 Employee Rights-Employment
5.3 Occupational Health and Safety-Work GRI 410:Security Practices 2016
403-6 Promotion of worker health Safety Security personnel trained in human rights 5.3 Occupational Health and Safety- 410-1 policies or procedures Not applicable
Occupational Health
5.3 Occupational Health and Safety-Health GRI 411:Rights of indigenous Peoples2016
and Safety System Development 411-1 Incidents of violations involving rights of
5.3 Occupational Health and Safety-Work indigenous peoples
Not applicable
Prevention and mitigation of occupational GRI 413:Local Communities2016
403-7 health and safety impacts directly linked by Safety
business relationships 5.3 Occupational Health and Safety- 1.4 Stakeholder Engagement-Communication Occupational Health Operations with local community with Stakeholders
403-8 Workers covered by an occupational 5.3 Occupational Health and Safety-Health 413-1 engagement impact
1.4 Stakeholder Engagement-Analysis of
health and safety management system and Safety System Development assessments and development programs Material Topics
5.3 Occupational Health and Safety- 1.4 Stakeholder Engagement-Contribution to 403-9 Work-related injuries Occupational Health SDGs
5.3 Occupational Health and Safety- Operations with significant actual and 403-10 Work-related ill health 413-2 potential negative impacts 3.1 Green Management-Environment Risk Occupational Health
GRI 404:Training and Education 2016 on local communities
Management
Average hours of training per year per 5.2 Employee Development-Employee GRI 414:Supplier Social Assessment 2016404-1 employee Training 414-1 New suppliers that were screened using social criteria 4.3 Responsible Supply Chain-Supplier Access5.2 Employee Development-Employee
404-2 Programs for upgrading employee skills and Training 414-2
Negative social impacts in the supply chain There were no relevant incidents or actions
transition assistance programs 5.2 Employee Development-Employee and actions taken taken during the reporting period
Growth Support GRI 415:Public Policy 2016
Percentage of employees receiving regular 5.1 Employee Rights-Remuneration and 415-1 Political contributions Not applicable404-3 performance and career development Benefits GRI 416:Customer Health and Safety2016reviews
416-1 Political contributions 2.3 Quality Assurance-Quality Management GRI 405:Diversity and Equal Opportunity 2016 System
405-1 Disclosure 405-1 Diversity of governance 5.1 Employee Rights-Employment Incidents of non-compliance concerning the bodies and employees 416-2 health and safety impacts of products There were no relevant incidents during the
Ratio of basic salary and remuneration of and services reporting period405-2 women to men Omitted due to confidentiality constraints GRI 417:Marketing and Labeling 2016
GRI 406:Non-discrimination 2016
417-1 Requirements for product and service 4.1 Customer Rights-Responsible Marketing
406-1 Incidents of discrimination and corrective 5.1 Employee Rights-Employment information and labeling Practicesactions taken Incidents of non-compliance
GRI 407:Freedom of Association and Collective Bargaining 417-2 concerning product and service information There were no relevant incidents during the
2016 and labeling reporting period
Operations and suppliers in which the right
407-1 to freedom of association and collective 5.1 Employee Rights-Democratic 417-3
Incidents of non-compliance There were no relevant incidents during the
Development concerning marketing communications reporting periodbargaining may be at risk GRI 418:Customer Privacy2016
GRI 408:Child Labor 2016 Substantiated complaints concerning
Operations and suppliers at significant risk 418-1 breaches of customer privacy and losses of There were no relevant incidents during the
408-1 for incidents of child 5.1 Employee Rights-Employment customer data reporting period
labor
GRI 409:Forced or Compulsory Labor 2016Appendix 68
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