www.glodon.com/en/
Stock Code: 002410
Glodon Company Limited
ENVIRONMENTAL SOCIAL AND
GOVERNANCE (ESG) REPORT
2023
Making Every Project A Success
This report is made of
biodegradable recycled paperCONTENTS
GREEN
01 About this Report
03 Message from the Chairman
05 About Glodon
11 Sustainable Development 17 Environment Management
Management
18 Climate Change Mitigation
23 Resource Use
25 Waste
26 Clean Technology Opportunities
29 Biodiversity Protection
15-30CONTENTS
GOODWILL GROWTH
33 Diversity and Inclusion 75 Corporate Governance
37 Growth and Development 80 Human Rights
40 Career Health and Safety 81 Business Ethics
42 Customer Relationship Management 84 Intellectual Property Protection
44 Product Responsibility 85 Privacy and Data Security
48 Catalyzing Industry Progress
58 Industry Talent Development
66 Building a Responsible Supply Chain
69 Engaging in Community Development
31-7273-86
appendix 872023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Image: Glodon Smart Construction Base and South China Headquarters
Availability of the Report Contact Address: E-1310 Xibeiwang East Road Haidian
District Beijing China.This report is available in both printed and online
formats. It can be downloaded from Glodon’s website Phone: 86-10-56403000
(www.glodon.com/en/) or requested in printed form via Postal Code: 100193
the contact details provided below: Email: esg@glodon.comGREEN GOODWILL GROWTH APPENDIX 01 02
About this Report
Introduction *ISO 26000: Guidance on Social Responsibility (2010) by
International Organization for Standardization;
The report reviews the endeavors and accomplishments
of Glodon Company Limited (“Glodon” or “the Company” *IFRS S1: General Requirements for Disclosure of Sustainability-
or “we”) in the fields of environmental social and governance related Financial Information and IFRS S2: Climate-related
(ESG) in 2023. It aims to bolster mutual understanding Disclosures by International Sustainability Standards Board;
and engagement between Glodon and its stakeholders
thereby fostering sustainable growth and long-term value. *United Nations’ 2030 Agenda for Sustainable Development
(SDGs);
Publication
*Guidelines for Compiling Social Responsibility Reports (GB/T
This is Glodon’s fifth public annual report detailing our 36001-2015) Guidelines for Social Responsibility (GB/T
sustainable development initiatives. 36000-2015) Guidance on Social Responsibility Performance
Classification (GB/T 36002-2015) by PRC National Standards;
Reporting Period
*Self-Regulatory Guidelines No.11 for Listed Companies-
The report primarily covers the period from January 1 Information Disclosure Work Assessment Self-Regulatory Guidelines
2023 to December 31 2023 with occasional historical No. 3 for Listed Companies-Industry Information Disclosure
insights that mark significant milestones in Glodon’s journey. Self-Regulatory Guidelines No. 17 for Listed Companies-
Sustainable Development Report (Trial) (Draft for Comment) by
Organizational Scope Shenzhen Stock Exchange.The organizational scope of this report encompasses all Source of Data
entities over which the Company has control or significant
influence regarding financial and operational policies This report derives its disclosure information from
and measures consistent with the scope covered in the Glodon’s official records and statistical reports as well as
Company’s annual report. sustainability performance statistics within the organizational
scope. Our commitment is to continuously refine our
Reference Documents data metrics to showcase our sustainability progress in
an all-around way.*GRI Sustainability Reporting Standards (GRI Standards) by Global
Sustainability Standards Board;2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Message from the Chairman
In 2023 Glodon embarked on our ninth three-year development "better" stands for green healthy and sustainable qualities. To in the construction sector. We create an open technology people-centric brand that thrives on professionalism and
strategy. During the year the real estate and construction minimise our own carbon footprint we strive to improve ecosystem and offer users and developers the Glodon Business technology. Our goal is to build an organization that cares
industry faced unprecedented challenges arising from the energy efficiency throughout our operations practice green Platform a professional reliable flexible and open platform with about employees' well-being takes the lead in the industry has
complex and evolving dynamics of the economy placing procurement and drive collaborative efforts up and down the independent intellectual property. We lower the barrier to a long-lasting business foundation and is respected by the
heightened demands on the Company. Guided by the principle supply chain to help address climate change. To maximise our digitisation and the cost of use facilitate industry-wide insights world thus contributing to high-quality development that
of "Customer Success" we dedicated ourselves to a relentless carbon handprint we employ advanced technologies to drive into digital transformation and pave the way for a new digital harmonises the economy society and the environment.pursuit of innovation and breakthroughs and identified " emissions reduction in the construction industry. We have construction era.Systematic digitalization" as the approach to tackling the acquired leading overseas companies that specialise in global
difficulties associated with achieving high-quality development. energy consumption simulation analysis to advance the With development as our blueprint our foundation lies in
Driven by our commitment to build a winning company that sustainable shift in construction environment management and sound management and shared development as we continuously
lasts 100 years and contribute to our society through explore comprehensive carbon management solutions across expand our corporate social responsibility. We create a diverse
technology we set our sights on creating long-term value for the building life cycle from material production construction equitable and harmonious workplace that safeguards the rights
society. We endeavour to fully exploit and leverage our to operation and maintenance. Embracing "smart ecosystem and well-being of our valued employees. The refinement of our
influence fostering close collaboration with stakeholders to governance" as a key approach to improving the environment talent development system is an ongoing effort designed to
jointly shape a better future. we employ digital tools to promote the conservation and foster a strong sense of belonging and cohesiveness within our
restoration of natural ecosystems. We encourage all employees team. Our commitment also extends to optimizing our corporate
Embracing sustainability as our vision we continuously to practise green principles thereby contributing to the governance structure and increasing board diversity so as to
integrate Environment Social and Governance (ESG) elements Beautiful China Initiative and building Earth our common strengthen our ability to adapt and innovate in different
into our corporate culture and have formulated a sustainability home into a place where the economy and the environment environments and thus enhance our resilience to risks of all
strategy anchored on the core concepts of Green Goodwill thrive in harmony. kinds. Steadfastly advancing our global footprint we adhere to
and Growth. A Strategy and Sustainability Committee has been local regulations and conventions in our operations and share
established under the Board of Directors to strengthen With innovation as our beacon we are committed to transforming the fruits of our growth with the global community. A genuine
organisation-wide engagement in ESG efforts and further the construction industry into an attractive high-tech sector. commitment to community development motivates us to
integrate the concept of sustainability into our businesses. We We harness digital technology to improve site environments extensively participate in infrastructure projects. By leveraging
have strengthened stakeholder communication and assessed and utilise data models for refined management and scientific our technological advantages we contribute to causes such as
and updated our materiality issues based on "importance to decision-making. In doing so we reduce uncertainty increase rural revitalization educational development and the welfare of
Glodon" and "importance to stakeholders. We are delighted to productivity and boost the confidence and sense of vulnerable groups. The concept of sustainability aligns the
have received extensive accolades and recognition during the accomplishment of construction professionals. To enhance values of the company our people and society guiding our
year. In addition to our consistent presence in various ESG innovation in research and development and promote collaborative efforts to promote inclusive global development.indices in China we have received awards such as "China ESG exchanges we have established eight global R&D and innovation
Listed Companies - Top 30 Technology Innovation Pioneer" and centers. The Glodon Smart Construction and South China The road forward is long but perseverance leads to arrival. The
"Top 100 Listed Companies for ESG Performance in China for Headquarters Base our fifth self-built innovation center in steps ahead are challenging but dedication ensures success.
2023". Our ESG initiatives have also been featured in various China is expected to start operations in 2024. We have integrated In 2024 a pivotal year for our ninth three-year strategy we will
case collections such as the "Top 100 Leading ESG Cases self-developed BIM software into its entire construction process continue our journey as a committed digital enabler. By focusing
among Listed Companies in China". creating a seamless digital chain throughout the project lifecycle. on enhancing digital intelligence driving productivity through
In addition we employ digital methods to train high-caliber digital transformation and integrating data and digital governance
Rooted in green practices we actively "leverage technology industry talents with practical skills fortifying the "talent infrastructure" we aim to continuously support the fulfillment of our sustainability
to create a better living and working environment" where strategy. We will persist in our diligent efforts to create aGREEN GOODWILL GROWTH APPENDIX 03 04
In 2023 Glodon embarked on our ninth three-year development "better" stands for green healthy and sustainable qualities. To in the construction sector. We create an open technology people-centric brand that thrives on professionalism and
strategy. During the year the real estate and construction minimise our own carbon footprint we strive to improve ecosystem and offer users and developers the Glodon Business technology. Our goal is to build an organization that cares
industry faced unprecedented challenges arising from the energy efficiency throughout our operations practice green Platform a professional reliable flexible and open platform with about employees' well-being takes the lead in the industry has
complex and evolving dynamics of the economy placing procurement and drive collaborative efforts up and down the independent intellectual property. We lower the barrier to a long-lasting business foundation and is respected by the
heightened demands on the Company. Guided by the principle supply chain to help address climate change. To maximise our digitisation and the cost of use facilitate industry-wide insights world thus contributing to high-quality development that
of "Customer Success" we dedicated ourselves to a relentless carbon handprint we employ advanced technologies to drive into digital transformation and pave the way for a new digital harmonises the economy society and the environment.pursuit of innovation and breakthroughs and identified " emissions reduction in the construction industry. We have construction era.Systematic digitalization" as the approach to tackling the acquired leading overseas companies that specialise in global
difficulties associated with achieving high-quality development. energy consumption simulation analysis to advance the With development as our blueprint our foundation lies in
Driven by our commitment to build a winning company that sustainable shift in construction environment management and sound management and shared development as we continuously
lasts 100 years and contribute to our society through explore comprehensive carbon management solutions across expand our corporate social responsibility. We create a diverse
technology we set our sights on creating long-term value for the building life cycle from material production construction equitable and harmonious workplace that safeguards the rights
society. We endeavour to fully exploit and leverage our to operation and maintenance. Embracing "smart ecosystem and well-being of our valued employees. The refinement of our
influence fostering close collaboration with stakeholders to governance" as a key approach to improving the environment talent development system is an ongoing effort designed to
jointly shape a better future. we employ digital tools to promote the conservation and foster a strong sense of belonging and cohesiveness within our
restoration of natural ecosystems. We encourage all employees team. Our commitment also extends to optimizing our corporate
Embracing sustainability as our vision we continuously to practise green principles thereby contributing to the governance structure and increasing board diversity so as to
integrate Environment Social and Governance (ESG) elements Beautiful China Initiative and building Earth our common strengthen our ability to adapt and innovate in different
into our corporate culture and have formulated a sustainability home into a place where the economy and the environment environments and thus enhance our resilience to risks of all
strategy anchored on the core concepts of Green Goodwill thrive in harmony. kinds. Steadfastly advancing our global footprint we adhere to
and Growth. A Strategy and Sustainability Committee has been local regulations and conventions in our operations and share
established under the Board of Directors to strengthen With innovation as our beacon we are committed to transforming the fruits of our growth with the global community. A genuine
organisation-wide engagement in ESG efforts and further the construction industry into an attractive high-tech sector. commitment to community development motivates us to
integrate the concept of sustainability into our businesses. We We harness digital technology to improve site environments extensively participate in infrastructure projects. By leveraging
have strengthened stakeholder communication and assessed and utilise data models for refined management and scientific our technological advantages we contribute to causes such as
and updated our materiality issues based on "importance to decision-making. In doing so we reduce uncertainty increase rural revitalization educational development and the welfare of
Glodon" and "importance to stakeholders. We are delighted to productivity and boost the confidence and sense of vulnerable groups. The concept of sustainability aligns the
have received extensive accolades and recognition during the accomplishment of construction professionals. To enhance values of the company our people and society guiding our
year. In addition to our consistent presence in various ESG innovation in research and development and promote collaborative efforts to promote inclusive global development.indices in China we have received awards such as "China ESG exchanges we have established eight global R&D and innovation
Listed Companies - Top 30 Technology Innovation Pioneer" and centers. The Glodon Smart Construction and South China The road forward is long but perseverance leads to arrival. The
"Top 100 Listed Companies for ESG Performance in China for Headquarters Base our fifth self-built innovation center in steps ahead are challenging but dedication ensures success.
2023". Our ESG initiatives have also been featured in various China is expected to start operations in 2024. We have integrated In 2024 a pivotal year for our ninth three-year strategy we will
case collections such as the "Top 100 Leading ESG Cases self-developed BIM software into its entire construction process continue our journey as a committed digital enabler. By focusing
among Listed Companies in China". creating a seamless digital chain throughout the project lifecycle. on enhancing digital intelligence driving productivity through
In addition we employ digital methods to train high-caliber digital transformation and integrating data and digital governance
Rooted in green practices we actively "leverage technology industry talents with practical skills fortifying the "talent infrastructure" we aim to continuously support the fulfillment of our sustainability
to create a better living and working environment" where strategy. We will persist in our diligent efforts to create a Yuan Zhenggang
Chairman and President of Glodon2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
About Glodon
Company Profile
Digital Building Platform Service ProviderGlodon Company Limited keeping in mind the calling of “leveraging technology to create a better living and workingenvironment” has over 80 subsidiaries in more than 100 countries and regions worldwide. Glodon provides services
around the life cycle of construction projects to various participants in the industrial chain including industry
administrators builders designers consultants constructors and equipment and material manufacturers and operates
in such sectors as city operation finance and education. Glodon offers digital construction lifecycle solutions with
specialized applications in construction engineering as the core fundamental support and industry big data and industrial
chain finance as value-added services. Leveraging digital core capabilities that span design construction operation and
maintenance Glodon secures the top position in China’s digital construction market maintaining its leadership stature.Prioritizing industry research and technological innovation while adhering to the concept of “digital building” Glodon
focuses on using digital technologies such as BIM big data Internet of Things mobile internet and industry AI to foster
transformation and upgrading of the construction industry. Glodon continues to make every effort to make every project
a success and help every construction practitioner make a difference hoping to create a new ecosystem in the
construction industry based on an open interconnected shared and collaborative platform in the era of digital
transformation.As of the end of 2023 Glodon has:
25 years 10000+ A global sales and servicenetwork covering
of dedicated experience in the active employees
construction industry 200+ cities
3600006000000+10000000+
corporate clients projects end-usersGREEN GOODWILL GROWTH APPENDIX 05 06
Global Layout
Combined Innovation and Proof of Concept
Eight global research and development centers supporting the upgrade of core technologies and global progress of
digital building.Five innovation bases nationwide supporting the in-depth practice of digital building through independent R&D and PoC.
8Global R&D CentersOverseas | US R&D Center Finland R&D Center Poland R&D Center Sweden R&D CenterChina | Beijing R&D Center Shanghai R&D Center Xi’an R&D Center Guangzhou R&D Center
Sweden Finland
United Kingdom
Germany Poland
Luxembourg
United States Glodon Building(Phase I & Ⅱ) Beijing China
Glodon Building Xi’an China Glodon Building Shanghai China
Hong Kong China Glodon Building Guangzhou China
Malaysia Singapore
Indonesia
Global R&D Center
International Branches and Subsidiaries
5 Self-owned Buildings in ChinaGlodon Building Glodon Information Building Beijing Glodon Shanghai BuildingGlodon (Xi’an) R&D Center Glodon Smart Construction Base and South China Headquarters
2009 / Beijing 2013 / Beijing 2018 / Shanghai 2022 / Xi 'an 2024 / Guangzhou
11000 m2 30000 m2 12000 m2 66000 m2 18000 m22023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Our Mission:
Leverage technology to create a better living and working environment and pursue material and spiritual
happiness for all staff.Our Vision:
Become a great enterprise that cares about employees’ well-being takes the lead in the industry has a
long-lasting business foundation and is respected by the world.Our Values 3.0:
Customer Success / Win-Win / Integrity / Keep Learning / One Glodon / Day One
2014 | Finland
2005 | International Acquisition of
Start global layout and MagiCAD Group
expansion
2013 | Hong Kong
Branch opens and
expansion into Asia
2011 | Singapore
1998 Open local operating | China
office
Founded in BeijingGREEN GOODWILL GROWTH APPENDIX 07 08
2019 | Poland
Acquisition of Shapespark
Future
Build the leading digital
building platform for the
whole project lifecycle
2021 | UK
Partnership with RICS
CIOB and international 2023 | Sweden
universities MagiCAD group
acquires majority stake
2015 | US in EQUA simulation
Open data research
centre in Silicon
Valley
2022 | EU & SEA
Accelerate digital
building projects
in regions2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Systematic Digitalization
Empowers the High-quality Development of Construction Enterprises
Corporate Positioning:Digital Building Platform Service Provider
Value Proposition:Systematic Digitization Empowers the High-quality Development of Construction Companies
Understand the from-one-to-all nature of the construction industry leverage the systemic capabilities of digitization
through data connectivity and algorithms and offer integrated solutions in line with scenarios connect and collaborate
among groups enterprises projects and positions so as to facilitate data-driven management and decision-making
services aiding in the high-quality development of enterprises.Core Objective
High-quality Development of Construction Enterprises
Drive Achieve Achieve Drive
Systematic Digitalization Solution
Top-level Design Integrated Solution Implementation Plan
Integrated Upgrade
Enterprise Supply Chain Integration and
Operation Iterate
Multiple Project and Enterprise Integration Algorithm Review Exam
Corporate Strategy Management
Levels Smart Construction Site Integration
IT Architecture Connection
Different ...... Implement Guide
Business in Steps with Index
Data Element Management Units Data
System
Every Job Glodon Business Platform
Draw a
Blueprint
Position
Supports Comprehensive Solution Supports
Cognition Upgrade Capacity Upgrade Partner Upgrade
Three Key SupportsGREEN GOODWILL GROWTH APPENDIX 09 10
Business Layout
Serves the entire life cycle of the building
Glodon provides services around the life cycle of construction projects to various participants in the industrial chain
including industry administrators builders designers consultants constructors and equipment and material
manufacturers and operates in such sectors as city operation finance and education. Glodon offers entire-lifecycle
solutions for digital buildings with specialized applications in construction engineering as the core fundamental support
and industry big data and industrial chain finance as value-added services.Entire Life Cycle
of Buildings
Project approval O&M
Design Completion
Industry Transaction Construction ncial
Regu Fi
na er
la vidtor De Pr
o
veloper De Equipm
ent e
signer Ci
ty Educator Servic
Consultant Contractor & Material Administration
Manufacturer2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Sustainable Development
Management
Sustainable Development StrategyWe foster the sustainability ethos within our corporate culture committed to the vision of “making every project asuccess and helping every construction practitioner make a difference”. In alignment with the vision we unveil a
sustainable development strategy built upon the fundamental principles of Green Goodwill and Growth encapsulated
in the innovation concept of G3 (G-Cube).Making every project a success
and helping every construction practitioner make a difference.Become a great enterprise that cares about employees' well-being takes the lead in the
industry has a long-lasting business foundation and is respected by the world.Growth · Green ·Goodwill
Governance Environmental Social
Governance Low-carbon Optimize Digital Open-minded Nurture
Uphold stringent Deepen the Make substantial Expand the reach Propel industry Cultivate a
business ethics to promotion of green investments in of our proprietary advancement by diverse and
elevate the building initiatives innovative research technologies democratizing equitable
company's ESG to cultivate healthy and development to leveraging data access to digital workplace
governance and aesthetically bolster our autonomy governance to tools thereby effectively
standards pleasing living over key technologies drive broader positioning the attracting and
environments societal progress construction sector retaining top
Ensure zero Continuously as a high-tech talent
significant Develop intelligent promote customer Prioritize data and industry
disruptions in ecological products service experiences privacy security Increase
business operations to facilitate to assist clients in committing to zero Forge a sustainable investment in
throughout the year ecological enhancing quality incidents of data supply chain education
restoration and and efficiency or privacy enhancing ESG utilizing digital
safeguard targeting a 20% breaches management platforms to
biodiversity acceleration in the throughout the standards and risk nurture a more
progress of year mitigation extensive pool of
Proactively tackle benchmark projects capabilities high-quality
climate change and a 1% reduction in throughout the industry-ready
driving carbon costs for benchmark construction supply professionals
reduction across clients by 2025 chain
our operations and
the entire Ensure Engage in
construction comprehensive community
industry chain with project safety development
the aim of striving for an 80% fostering inclusive
achieving a 50% reduction in major growth and
reduction in hard safety and quality progress in
emissions incidents for projects partnership with
compared to of significant scale by local residents
similar projects by 2025
2025
Sustainability “G3” Strategic Goal Commitments
goal & vision strategy Objectives (by 2025)GREEN GOODWILL GROWTH APPENDIX 11 12
Sustainability Management Framework
Our commitment to sustainability management is unwavering with ongoing efforts to refine our governance
mechanisms. Glodon has been amplifying the board of directors’ engagement and supervision over sustainability
concerns that impact corporate operations spanning potential impacts risks and opportunities while bolstered
company-wide participation in sustainability initiatives to enhance our overall capacity in this area.Improving the Governance Structure for Sustainable Development
Glodon has developed a robust “decision-making organization and execution” framework for integrating sustainable
development into our operations. This setup boosts the board’s involvement in vital sustainability issues and establishes
a focused working group led by the board secretary comprising 2 dedicated members and over 30 business leaders to
spearhead sustainability efforts link sustainability goals with performance and report progress to the Strategy and
Sustainable Development Committee. In 2023 the Committee held four committee meetings and two task force sessions
focused on critical topics such as climate change mitigation the potential of clean technologies and community
engagement.Promoting Sustainability Awareness and Related Capacity Building
Concentrating on enhancing our sustainability team’s skills Glodon provides regular training initiatives. In 2023 each
full-time sustainability employee underwent 48 hours of training on average. To ensure all staff fully grasp and implement
sustainable practices we offer a mix of online and offline salons and mini-courses.Decision-making
Board of Directors
Considerationand Giving adviceon
supervision decision-making
Organisation Strategy and sustainabilitycommittee
Advancing the Reporting and making
implementation recommendations
ESG Working Group
Advancing the Reporting on the
Implementation implementation implementa tion
Business segments and functonal
departments of Glodon
Image: ESG Governance Structure of Glodon Company Limited
Reporting
Authorisation2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Stakeholder Engagement
Valuing insights from both internal and external stakeholders we identify six stakeholder types in accordance with the
AA1000 Stakeholder Engagement Standard (2015): government/regulatory bodies shareholders/investors customers
partners/suppliers employees and the community/public. We connect with these groups using multiple platforms and
channels to quickly grasp their expectations integrate their feedback and address their concerns. Through promoting
active engagement in various forms we strive to nurture a harmonious environment that supports sustainable
development both inside and beyond our company.Stakeholder Expectations and Demands Our Response
*Enhance corporate governance
*Compliance with laws and regulations implement internal control compliance
*Implementation of national strategies *Implement national policies
Government/ *Job creation *Create jobs and specific training
Regulatory Bodies *Technological innovation *Invest in technological innovation
*Energy conservation and emission *Promote green building
reduction
*Practice low-carbon operations
Shareholders/ *Legal compliance *Strengthen the compliance system
*Reduced operational risks *Regularly disclose information
Investors
*Enhanced company market value *Maintain frequent communication and exchanges
*Product quality assurance *Innovate and iterate products
Customers *Service quality guarantee *Improve customer service systems
*Sustainable win-win cooperation *Conduct customer satisfaction surveys
*Win-win cooperation *Enhance collaboration with government academic Partners/ and research institutions
*Fairness and openness
Suppliers *Actively engage in external exchanges and dialogues
*Compliance with agreements
*Strengthen business ethics management
*Improve compensation structures and
democratic management mechanisms
*Protection of employee rights
occupational health and safety *Provide a good working environment
Employees *Career development *Offer professional training and promotion
opportunities
*Employee care
*Enhance welfare systems and organize
diverse activities
*Support the economic and social development
*Support for community development of operational locations
Community/ *Volunteering and charity work *Organize and participate in volunteer and
Public *Employment opportunities charitable activities
*Responsiveness to concerned issues *Offer employment and skill training
*Establish rich channels for information disclosureGREEN GOODWILL GROWTH APPENDIX 13 14
Management of Material Issues
In our analysis of material issues we follow the Global Reporting Initiative’s GRI 3: Material Topics 2021 from the GRI Standards
and emphasize dual materiality principle of "impact materiality" and "financial materiality". To gather insights we
conducted the 2023 Glodon Sustainability Material Issues Survey distributed it widely online and targeted a diverse
group of stakeholders with a balanced representation of both internal and external ones. From the 495 valid responses
received the breakdown was as follows: employees (39.80%) customers (17.17%) partners/suppliers (16.77%) the
community/public (14.55%) shareholders/investors (11.11%) and government/regulatory bodies (0.60%).Continuous identification and Identifying preliminary
assessment of impacts material issues
Validating material
Communication with
issues with experts
stakeholders and experts
and information users
01020304
Material issues
Understanding Identifying Evaluating Prioritizing
the actual the the most
organizational and potential significance significant
context impacts of impacts impacts to
be reported
Using industry Considering Comparing with
standards to the issues and industry standards to Image: At a construction
understand impacts described validate material issues engineering forum clients and
the industry in industry
context standards media were invited to fill out survey
questionnaires
Image: Process to Identify Material Issues
After thorough identifying screening and ranking of material issues and the review of the Board Committee the 2023
sustainability material issues analysis matrix for Glodon is displayed below showcasing the topics arranged in a
two-dimensional grid based on their importance to the Company’s sustainability and to the stakeholders.
1 Corporate Governance 9 Product Responsibility 16 Employee Welfare and
Care 5
2 Compliance 10 Technology Innovation 2
36
17 Career Development and 7 4
3 Investor Relations 11 Promoting Industry 18Training 9
Development 1013
4 Business Ethics 18 Community 15 19
12 Customer Service Communication and 17
12
5 Carbon Management 1614
11
13 Data Privacy and Development 8
6 Green Building 12Security
Development 19 Rural Revitalization
20
Opportunities 14 Intellectual Property 20 Public Welfare and
Protection
7 Resource and Energy Volunteering
Use 15 Diversity Equity and Importance to the sustainable development
Inclusion
8 Sustainable Supply Chain of the company
Image: Glodon’s 2023 Sustainability
Material Issues Analysis Matrix
Importance to stakeholdersIn 2023:
Green House Gas Intensity (GHGI) at
0.014 tons
carbon dioxide equivalence
per 10 000 yuan
Water Use Intensity at
0.17 tons
per 10 000 yuanGREEN
Glodon proactively responds to the global consensus of the Paris Climate
Agreement continually improving its environmental management system.The Company has taken more effective actions in energy-saving
emission reduction and carbon reduction across all stages to minimize
its carbon footprint. Significant investments have been made in clean
technology research and development aiding in the improvement of
both the architectural and ecological environments. The Company’s
endeavors have promoted harmonious relationship between cities and
nature with a joint effort from stakeholders to build a clean green and
beautiful homeland.Sustainable Development Goals2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Environment Management
Glodon has taken efforts to minimize environmental impact in line with the World Environmental Convention other
international environmental protection regulations and local legal requirements. In alignment with environmental
management system’s guidelines we are formulating environmental policies and gradually institutionalizing clean
production and green office initiatives to minimize our operational impact on the environment. We’ve developed
contingency plans for environmental emergencies ensuring prompt responses to pollution incidents and natural disasters.In 2023 we conducted a thorough evaluation of relevant laws environmental and financial implications management
deliberations and stakeholder perspectives to pinpoint and assess key environmental factors influenced by our
operations. We initiated measures to oversee and track these pivotal factors ensuring their control status is continually
monitored and reported. This approach enabled us to refine and enhance our action strategies based on practices.Glodon’s Key Environmental Factors Sections
Office greenhouse gas emissions Climate Change Mitigation
Office energy consumption Climate Change Mitigation
Water resource management Resource Use
Waste management Waste
Supplier environmental performance Supply Chain Management
Greenhouse gas emissions of buildings Clean Technology Opportunities
Biodiversity protection Biodiversity Protection
Case
Minimize Environmental Impact through Green Construction and Digital Innovation
The Company rigorously followed green construction standards in the construction of Glodon Smart
Construction Base and South China Headquarters by employing advanced technology through a smart
construction site platform and online green construction monitoring equipment which facilitated real-time
monitoring and predictive analysis of the site’s environmental impact and energy use. It has achieved a score
of 95 in the Green Construction Management on-site evaluation by the China State Construction Engineering
Corporation placing it at the forefront of the industry.GREEN GOODWILL GROWTH APPENDIX 17 18
Climate Change Mitigation
Glodon actively aligns with global initiatives such as the Paris Agreement the 2030 Agenda for Sustainable Development and the
United Nations Framework Convention on Climate Change (UNFCCC) acknowledging the severity of climate change and the critical
need to address it. Specifically we follow the Task Force on Climate-related Financial Disclosures (TCFD) guidelines for governance
strategy risk management and climate-related metrics and targets. With the TCFD oversight transitioning to the ISSB in
2024 we joined ISSB as an early partner in 2023 aiming for enhanced climate disclosure after a year of learning and
practice.Glodon has developed a robust “decision-making organization and execution” framework for integrating sustainable
development such as climate change mitigation into our operations. This setup boosts the board’s involvement in vital
sustainability issues and establishes a focused working group led by the board secretary comprising 2 dedicated
members and over 30 business leaders to spearhead sustainability efforts link sustainability goals with performance and
report progress to the Strategy and Sustainable Development Committee which held targeted discussions on climate
change mitigation in 2023.Viewing “active climate change response” as a foundational element of our sustainability strategy Glodon has devised
short to long-term action plans with performance-linked climate goals. Climate change is integral to our risk
management involving board-level analysis of climate risks and opportunities including transition risks probably occurred
by policies and laws technologies market and reputation short-term and long-term physical risks and opportunities in
resource efficiency energy products/services and market resilience. The analysis also extends to policy research
corporate practice benchmarking and industry-specific analyses in construction real estate and software sectors. (See
3.1.3 for risk prevention and control details.) We identify and manage our carbon emission sources in a targeted way to
progressively reduce our carbon footprint.2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
GHG Emission Scope Source Scenario
Direct emissions from mobile Company vehicles using fuel
combustion
Scope 1
Direct emissions from stationary
combustion Boilers and cafeteria areas
Indirect emissions from purchased Electricity used in office spaces
electricity
Scope 2 Indirect emissions from purchased
heat District heating hot water supply etc.Emissions from employee commuting
Emissions from business travel
Indirect emissions related to the
supply chain
Scope 3 Emissions from logistics and supply
activities
Emissions from the procurement of
purchased goods
Identifying Glodon’s Carbon Emission Sources
Beijing Xi’an Shanghai
Scope 1 Emissions
15.280.09/
(tons of carbon dioxide)
Total Scope 1 Emissions
15.37
(tons of carbon dioxide)
Scope 2 Emissions 4815.58 3301.39 988.68
(tons of carbon dioxide)
Total Scope 2 Emissions
9105.65
(tons of carbon dioxide)
Total Scope 1 and 2 Emissions
9121.02
(tons of carbon dioxide)
Glodon’s Carbon Emissions in 20231
1The basic equation for carbon accounting by the Intergovernmental Panel on Climate Change (IPCC) is: Greenhouse Gas (GHG) emissions =
Activity Data (AD) × Emission Factor (EF).The carbon emission factors used are as follows:
- Electricity: 0.5703 kgCO2/kWh
- Natural Gas: 0.002162 kgCO2/m3
- Gasoline: 2.924884 kgCO2/kgGREEN GOODWILL GROWTH APPENDIX 19 20
Scope 1 Carbon Emissions
We monitor and mitigate our carbon footprint by focusing on direct greenhouse gas
(Scope 1) emissions across all emission sources. The Glodon Xi’an Building is equipped
with rooftop solar panels and solar hot water systems for sustainable in-house energy
production. In addressing mobile combustion we refine fuel consumption tracking for
company vehicles streamline routes and maintain regular vehicle upkeep for optimal
performance. For stationary combustion we prioritize clean and renewable energy
sources such as natural gas and electricity alongside energy-efficient appliances to boost
efficiency. To tackle fugitive emissions we choose eco-friendly refrigerants and enforce
regular air conditioning maintenance to prevent leaks.Scope 2 Carbon Emissions
Energy management is pivotal in our carbon reduction strategy ensuring energy is used
both wisely and sparingly. Under the goal of “balancing quality with energy” we cater to
the diverse spatial needs of our employees across seasons and in different scenarios. The
Glodon Shanghai Building introduces a targeted energy consumption management goalof “reducing energy use and carbon emissions increase energy efficiency and save costsby 5%” serving as a benchmark for managerial enhancements.Our approach integrates energy-efficient designs and systems enhancing efficiency
through natural lighting simulations optimized window shading interior layouts and
maximizing natural light. We employ energy-saving technologies like thermal recovery and
shading systems to conserve energy and increase its efficiency in addition to
high-efficiency LED lighting well-planned lighting systems and controlled usage time and
scope. The Company’s Guangzhou Building is on track to implement advanced energy
management and maintenance systems by 2024 anticipated to save over 250000 RMB
annually in energy costs.We utilize smart systems for precise energy management advancing our commitment to
energy conservation and carbon reduction. Targeted analyses of electricity use and
focused assessments of critical equipment enable us to determine seasonal and timed
energy control approaches for building utilities (air conditioners lights lifts and engines).Through Building Automation (BA) and intelligent electricity monitoring we ensure
real-time oversight process monitoring and prompt alerts for any irregularities and
overload thereby elevating management effectiveness. The detailed energy consumption
measurement framework within the Guangzhou Building exemplifies our commitment to
the fine management of energy consumption.2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Case
Glodon (Beijing) Headquarters Building
Achieves Fine Management of Energy
Consumption through Digital Technologies
In June 2023 Glodon’s Beijing Headquarters launched its
digital power distribution system. This initiative integrates
cutting-edge technologies like artificial intelligence
image recognition digital twins and augmented reality Image: The Glodon (Xi’an) R&D Center
to perform automatic analysis of line loss origins and achieved the internationally prestigious WELL
factors enabling precise quantification of distribution V2 pilot Platinum certification. It stands as the
losses and identification of grid vulnerabilities for targeted largest project in Northwest China to meet
improvement suggestions. the WELL standards for healthy buildings.Scope 3 Carbon Emissions
We remain committed to managing indirect greenhouse vehicles. With strategically planned parking and an increased
gas emissions within our value chain (Scope 3) enhancing number of charging stations—149 installed by the end of
green transportation and logistics incentivizing the 2023—we advocate for the use of renewable energy vehicles
procurement of eco-friendly products and engaging in to cut down on transport-related carbon emissions.low-carbon educational and promotional efforts. We also
collaborate with value chain stakeholders to find effective In logistics and distribution we prioritize partnerships with
ways to reduce our carbon footprint and enhance suppliers committed to low-carbon principles setting
environmental performance. carbon reduction targets and taking proactive steps. Our
electronic contracting platform plays a crucial role in reducing
For business travel we implement an electronic seal carbon emissions associated with mailing contracts. In 2023
system and minimize travel needs by hosting online forums this system helped cut down on 5831 document mails.and meetings. In 2023 we conducted 577276 virtual meetings
and encouraged employees to choose low-carbon public In procurement we prioritize to purchase green low-carbon
transport options whenever practical. products while setting environmental standards for
manufacturing suppliers. In 2023 26 suppliers were
In commuting practices we champion green transportation evaluated for environmental and social risks. (For more
encouraging the use of public transit among our employees. details on sustainable supplier management refer to 2.7
All of the 9 employee shuttle buses are renewable energy Supply Chain Management).GREEN GOODWILL GROWTH APPENDIX 21 22
Annual Electronic Annual CERs2
Contracts (kilograms of carbon dioxide)
202046672338.87
2021773673691.97
2022149907512.24
20231772211841.84
Carbon Emission Reductions (CERs) by Glodon’s Electronic Contracting Platform
2Calculation Method: Carbon reduction is calculated based on the “Contract Signing Carbon Reduction” model developed by Fadada electronic
signature system.Image: According to the grading rules of Beijing
Green Exchange Glodon was awarded the title
of "Pioneer Enterprise of Contracting for Carbon
Reduction in 2023" for its outstanding
contribution to carbon reduction through the
application of e-signature.2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Resource Use
We are committed to enhancing water resource management and utilizing
municipal and recycled rainwater for operational needs. Compliant with
regulations our sewage and wastewater are discharged into municipal
wastewater pipelines. Our buildings feature smart water-saving systems
and efforts for efficient use and disposal of water. Notably Glodon (Xi'an)
R&D Center and Hotel Canton adopting “sponge city” concepts have
made strides in collecting and recycling diverse water sources including
rainwater greywater tailwater and condensate. For example 3544 tons
of water were recycled by the Shanghai building in 2023 representing
over 61% of its total consumption. Our water-saving efforts also include
using water-efficient fixtures regular maintenance to prevent leaks and
optimized water pressure and speed settings to reduce waste. We
employ strategic irrigation practices such as grassland sprinkling timed
sprinkling at cooler temperatures and leveraging natural rainfall toenhance irrigation efficiency and water utilization. We also display “Turnoff when leaving” signs in water usage areas and require the restaurant
water to be used on-demand to prevent prolonged flow.Our strategy extends to material reduction and recycling fostering a
paperless office environment and digitizing office processes through
E-workflow Management Regulations. Digital tools like online approvals reserving
meeting rooms online and emails are pivotal in our green office initiative
where we also emphasize double-sided printing of non-formal documents
and minimal packaging for holiday gifts to minimize waste.GREEN GOODWILL GROWTH APPENDIX 23 24
Case
Glodon’s Workplace Conservation Initiative
In 2023 our Beijing Shanghai and Xi’an offices launched the “Maximize Savings Small Actions Big Impact”
initiative focusing on resource conservation promoting low-carbon practices and fostering an eco-conscious
work culture that encourages everyone to save resources and enhance efficiency.Glodon’s own workplaces have actively implemented conservation initiatives by:
*Making electronic environmental awareness posters *Regularly updating our conservation efforts
disseminated via digital screens and social media. boosting employee engagement and sense of
achievement.*Optimizing office layout with a shared workstation
system enhancing space efficiency and reducing *Initiating a carbon points system to incentivize
energy usage. and reward energy-efficient behaviors within
the office.*Introducing nightly energy and water-saving patrols
to switch off unused lighting and water appliances
and fixtures during 18 o’clock to 6 o’clock.Image: Posters of Glodon’s Workplace Conservation Initiative “Maximize Savings Small Actions Big Impact”2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Waste
Glodon complies with local waste management regulations refining waste management framework initiating robust
garbage sorting recovery and processing systems. Our strategy aims at minimizing waste generation and maximizing
resource utilization thereby alleviating environmental stress. Glodon selects certified waste disposal entities in line with
regulations and laws to ensure waste management is both standardized and traceable.General Waste Hazardous Waste
Household garbage kitchen waste construction Scrapped electronic components electronic devices
waste waste paper waste plastic waste metal etc. including scrapped printer toner cartridges ink
cartridges fluorescent tubes copiers fax machines
calculators and other equipment in offices and
business premises.Management Management
*Household waste is sorted and transported to *Hazardous waste is stored in facilities that comply
designated disposal areas as per guidelines of with pollution control regulations marked distinctly
local environmental and sanitation departments. with hazard warnings.Kitchen waste is recycled and processed by
certified entities. Construction waste is managed *The selection of recyclers for hazardous waste
by the respective construction teams ensuring is conducted in line with the Company’s asset
timely cleanup and disposal. disposal policies prioritizing those certified by
environmental protection agencies. The whole
*Recyclable materials including waste paper and process shall be record-kept and documented.plastics are recycled. Confidential documents
are securely destroyed through eco-friendly methods.Image: Glodon is committed to enhancing recycling
rates across facilities through stringent waste
classification practices.GREEN GOODWILL GROWTH APPENDIX 25 26
Clean Technology Opportunities
Our commitment to greenness guides our innovation with a strong focus on enhancing energy efficiency and reducing
carbon emissions through R&D and acquisition across the entire lifecycle of construction projects—from design and
material selection to construction and operation.Through the acquisition of EQUA a global leader in building energy simulation by our subsidiary MagiCAD we’ve
integrated EQUA’s cutting-edge simulation technologies with MagiCAD’s MEP design products and innovated
low-carbon building solutions. Our design decisions in new and renovation projects could rely more on detailed
simulation analyses significantly enhancing the sustainability of building design.Our research efforts extend deeply into carbon management within construction sector. As a main researcher we
undertake the digital building software laboratory project under the national digital construction technology innovationcenter focusing on “carbon emission factor measurement accounting and intelligent evaluation technology for buildingmaterials and building lifecycle”. In industry-academia-research partnerships with academic institutions like Huazhong
University of Science and Technology and Southeast University we work together to explore intelligent solutions for
energy-efficient operations and low-carbon management.We also promote industry standardization notably leading the development of the Energy Consumption and Carbon Emission
Calculation Technical Standard of Building Engineering Projects in the Xiong’an New Area and contributing to the Building Energy Efficiency
Labeling Technical Standards. By creating foundational tools for carbon emission management and establishing a comprehensive
database of carbon factors specific to the Chinese building sector we're not only advancing our capabilities but also
driving the broader industry towards a more sustainable energy-efficient and low-carbon future.2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Our suite of products and technologies is designed to reduce carbon emissions
throughout engineering projects.*Digital Design Tools: Simulation and performance distances. Additionally it fosters a service platform
analyses help designers to evaluate the environmental for green building materials encouraging environmentally
impact energy consumption and carbon emissions friendly options.of building operations in advance and assess the
impact of design modifications on these indicators. *“BIM+Smart Site” Data Decision System: Offering
Designers could make informed decisions opting for dynamic oversight of construction sites this system
solutions that minimize energy use and carbon analyzes real-time data to recommend optimal
footprint. management strategies. By doing so it aims to
shorten construction timelines conserve resources
*BIM Technology: Facilitating cross-disciplinary and minimize waste.collaborative design BIM technology anticipates and
resolves potential conflicts and inaccuracies early in *Glodon’s Carbon Emission Measurement Cloud
the design phase. It synchronizes design outcomes Platform: A pioneering digital platform that encompasses
accurately and timely to the construction team the entire lifecycle of construction projects from
reducing the need for rework minimizing material material sourcing to project completion. It focuses
wastage and cutting down on carbon emissions on refining carbon measurement techniques
resulting from extended construction timelines. promoting significant carbon reductions across the
industry through innovation.*Digital Supply Chain Platform: This platform enhances
supply chain efficiency by selecting suppliers based
on regions which concentrates material supplies
and improves quality while reducing transportation
Image: Glodon’s carbon
emission measurement
cloud platform has been
applied for Glodon (Xi'an)
R&D Center Guangzhou
Building and other clients.GREEN GOODWILL GROWTH APPENDIX 27 28
Case
Why EPDs are Becoming Important for MEP BlM Planning
Since 2022 the EU Taxonomy has been assessing building values based on their total lifecycle environmental
impact from manufacture transportation construction operation to demolition and recycling. To align with this
MagiCAD has developed MagiCAD Cloud over the past year a BIM object database providing MEP planners
standardized data for easy access and processing of environmental data of products within buildings enabling
precise lifecycle analysis.“With the help of MagiCAD’s product library I can easily find components that I know have theproper environmental classification” adds Marcus. “Sustainable construction is about designingbetter systems that use less energy.”
——V?rme plumbing consultant Marcus Persson
Case
Glodon Products Boosting Project Management at Zhongguancun Software Park
Glodon integrated planning software and PMSmart software improved Beijing International Construction
Group’s planning efficiency by 30% in the Zhongguancun Artificial Intelligence Technology Park Phase I project
enhancing collaborative communication fivefold. Its material management module significantly lowered primary
material waste and consumption saving resources and cutting emissions. The project cut actual material loss
by over 30% saving around 890000 yuan and shortening the timeline by 36 days.Image: EQUA Sensus system applied
to Fennia Office Building Helsinki
renovation. Ceiling heating/cooling
panels integrated to Sensus-system
were carefully dimensioned and
positioned resulting in improved
comfort and 25-35% energy savings
compared to the tradition system.2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Biodiversity Protection
Committed to the Convention on Biological Diversity the Post-2020 Global Biodiversity Framework and the EU Biodiversity Strategy for 2030
Glodon has been innovating smart ecological theories and boosting digital tech application in energy environmental
protection and ecological management. Our focus lies in developing intelligent services for precise ecological data
monitoring decision support and R&D of intelligent environmental equipment as well as meeting green demands such
as pollution and emission reduction and ecological restoration. We are identifying viable pathways and benchmark cases
for ecological restoration contributing to ecological governance and biodiversity protection.We have innovated smart ecological governance tools by developing a comprehensive ecological health indicator system
reviewing 168 systems and 837 indicators globally with expert teams. Our pilot project the Guangyang Island Ecological
Health Indicator System has successfully enabled dynamic ecological health assessments. Leveraging modern
technologies such as cloud computing big data IoT and BIM we’ve constructed a digital twin platform for ecological
models which could integrate diverse ecological and management data facilitate ecological monitoring simulation
evaluation and management. As a result we’re advancing the integrated intelligent and scientific preservation of diverse
natural landscapes including mountains rivers forests fields lakes and grasslands.In December 2023 we formed a strategic partnership with the Ecological Environment Smart Governance Technology
Innovation Center of Yunnan Province concentrating on lake and water eco-protection soil remediation waste treatment
and carbon neutrality propelling smart ecological governance innovations.Water
Soil
All New Ecological planning is Gas elements Digital ecological scientific and
Biology planning reasonable
Energy Reduce
pollutant
discharge
Ecological
planning Ecological construction is New Reduce Complete economically controllableEcological cycle Intelligent ecological
carbon
governance governance Ecological management emissions
Ecological is efficient and accurate Enrich the
service variety of
living
Air Ecological services are things
Sky All the New more convenient
Ground fields
Online ecological
service Ecological services are
Building more accurate
Image: Glodon pioneers an intelligent pattern of ecological development that encompasses all relevant elements lifecycle
and fields utilizes digital internet and intelligent means to offer sound ecological plans governance and services.Better ecological environment
Ecological information
model system
Ecological environmentGREEN GOODWILL GROWTH APPENDIX 29 30
Case
Chongqing Guangyang Island Ecological Restoration Selected as one of the UN
World Ecological Restoration “Mountains and Rivers Projects”
Recognized by the United Nations as one of the Top Ten World Ecological Restoration Flagship Projects the
Mountains and Rivers Projects play a significant role in preventing and reversing the degradation of natural
spaces globally. In 2023 the Chongqing Guangyang Island Ecological Restoration Project was selected as one
of the first 15 exemplary cases for the Mountains and Rivers Projects and was recognized as the 2023 IDC China
Sustainable Development Pioneer Case.As a part of customized ecological restoration efforts Glodon has crafted an intelligent ecological governance
platform for Chongqing Guangyang Island tailored to its specific conditions and featuring advanced ecological
alarm and management capabilities. The initiative has led to a more than 20% enhancement in environmental
indices elevated certain water bodies to Class II quality and achieved a milestone of zero environmental
pollution incidents. Furthermore it has fostered a 15% increase in ecological health and a 6% rise in Guangyang
Island's ecological value index markedly contributing to the natural environment's enhancement.Case
Tailored Tower Crane for Construction at Significant Cultural Heritage Sites to
Minimize Environmental Impact
In September 2023 in a construction project in the core area of Beijing Glodon applied tower crane
anti-collision technology. Special designs were implemented for prohibited zones within the project area
including areas with ancient locust trees quadrangles historical buildings and hutongs. This ensured
construction efficiency while preventing tower cranes from encroaching on protected areas and disturbing the
ecosystem. It effectively safeguarded the surrounding community and ecological environment of the
construction project.In 2023:
The total investment in employee training and welfare was 92.6%
40.4191 million yuan of suppliers signed a social
responsibility commitment
Overall customer satisfaction scored Glodon organized
88.18
public welfare activities
Glodon hosted or co-hosted
118
industry summits forums and conferencesGOODWILL
Glodon has embedded openness and mutual benefit into the corporate
core values operating under the principles of respect care and
collective progress. The Company earnestly collaborates with employees
to create value; facilitates customers’ digital transformation through
superior service and reliable products; aims for inclusive growth and the
diversified prosperity of the industry; and strives for a harmonious equal
and inclusive society maintaining a friendly and sincere approach
toward all stakeholders as we move towards a better future.Sustainable Development Goals2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Diversity and Inclusion
Glodon places importance on the diverse and sustainable development of talent fostering joint growth of employees and
the Company. We respect and safeguard employees’ legitimate rights enhance their welfare care for their health and
create an environment of equality and respect.We place paramount importance on human rights rigorously upholding international labor standards including the Equal
Remuneration Convention the Discrimination (Employment and Occupation) Convention and the Forced Labour Convention. In alignment with
local laws we have instituted comprehensive labor management systems such as the Recruitment Management Regulations to
ensure adherence to compliant employment practices. Central to our approach is the commitment to transparent
equitable recruitment processes fostering fair competition and applying consistent merit-based selection criteria. We
are committed to adhering to the bottom line of compliant employment and talent management advocating for open
recruitment fair competition and unified selection criteria and recruiting based on merit. We treat employees of different
nationalities ethnicities races genders religions and cultural backgrounds equally.We are dedicated to fostering an environment of equality diversity inclusion and harmony and spare no efforts to enrich
team diversity and promote opportunities for women and ethnic minorities. In 2023 the Company provided 1874 job
opportunities to the society. By the end of 2023 the workforce includes 4090 female employees accounting for 39.52%
of total employees alongside 885 ethnic minority employees accounting for 8.55% of the total workforce representing
18 ethnic groups in China.
In international operations we strictly comply with local laws and international conventions implementing localized
management for overseas businesses. In 2023 the proportion of localized employment in overseas subsidiaries reached
100%.GREEN GOODWILL GROWTH APPENDIX 33 34
Employee Rights and Welfare
We proactively align with the conventions and initiatives set forth by the International Labour Organization (ILO) and
adhere to the personnel laws and policies of our operational locales with a steadfast commitment to respecting and
safeguarding human rights. We’ve established a robust framework for protecting our employees’ legitimate rights
unequivocally banning child labor and all forms of forced labor. Our policies against discrimination and harassment are
incorporated in the Employee Handbook and our Employee Red Line Policy. Moreover our overseas subsidiaries have enacted a
Code of Conduct that elucidates our stance on fairness inclusion and human rights. We mandate all employees regardless
of their location to uphold these policies offering them the ability to anonymously report any concerns or potential
misconduct via online channels. We guarantee protection for whistleblowers against retaliation ensuring every complaint
is addressed with utmost fairness urgency and confidentiality. In 2023 we recorded no incidents of child labor
discrimination forced labor or any other forms of human rights violations.We always adhere to the concept of democratic management and attach great importance to the openness and
transparency of information. Through the creation of the North G Star internal forum and the organization of BOSS Dialogue
and other executive dialogue activities we share with our employees important information such as our operation status
and development plan in a timely manner to ensure that they fully enjoy the right to know and supervise. The company
continuously improves the system and mechanism for employees to participate in corporate governance regularly
convenes staff congresses and actively encourages employees to put forward valuable opinions and suggestions and
participate in the company's decision-making process.We also widely collect employees' opinions and suggestions through diversified channels actively respond to and resolve
their reasonable demands and strive to create a fair and harmonious working environment for employees. Meanwhile
we organize annual surveys on employees' career happiness to gain an in-depth understanding of employees' needs
work status and expectations and on this basis we continue to enhance employees' sense of identity and belonging and
promote the common development of employees and enterprises. In 2023 the company's "Occupational Happiness" and
"Sustainable Dedication" research samples covered 76% of employees. According to the survey results 74.9% of
employees are happy in their careers and 89% are sustainable and engaged. We selected 42 companies for
benchmarking analysis formulated plans to enhance employees' career happiness and will regularly publicize them in
internal forums.In 2023 :
Labor contract signing Rate: Maternity Leave Utilization and Return-to-Work Rate:
100% 100%2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Employee Benefits
We promote employee work-life balance enhancing our workplace
by developing open leisure areas to create a comfortable and
convenient office experience. We enrich our employees’ leisure
time boost team vitality and cohesion and extend employee
Image: Lessons at Glodon’s Yoga & Dance Club
benefits beyond the statutory requirements. We are committed to
caring for and addressing our employees’ life needs striving to
improve their sense of achievement and belonging and creating a
joyful workplace.As of the end of 2023 there were:
Image: Employee Basketball Game
5000+
employee union members
7 cultural and sports association
hosting more than 200 cultural and sports events
Image: Employee Jogging Event
In 2023 :
Our Family Welfare Fund extended condolences and support to
135 employees and their families
1.39 million Image: Flower Arrangement Event on Dragon with a total yuan in aid Boat Festival
Expenditures on employee health checks 2.72 million
yuan employee business insurance 7.18 million yuan
employee cultural and sports activities 0.39 million
9.65 million Image: Therapists from the Shaanxi Provincial yuan and holiday benefits yuan Academy of Traditional Chinese Medicine provide
employees with a charitable medical consultationGREEN GOODWILL GROWTH APPENDIX 35 36
Building a Strong Foundation for
Safety and Well-being Prioritizing Employee Health
Smooth Onboarding Extensive Health Benefits
Guided orientation comprehensive services Supplementary medical insurance coverage
transparent compliance
Ongoing Health Assessments
Complete Protection Employee physicals health seminars traditional Chinese
Comprehensive packages of six social insurance and one medicine consultations psychological counseling
housing fund and archival services
Diverse Club Activities
Convenient Commuting Seven clubs in Glodon for enriching leisure activities
Shuttle services free parking accessible charging facilities
Warm Holiday Celebrations
Dining Convenience Birthday greetings traditional holiday bonuses
Meal subsidies healthy cafeteria options convenient break areas
Secure Housing
Assistance with public housing applications rental discounts
support with household registration
Employees’ Life
in Glodon
Caring for Employee Families Fostering a Pleasant Environment
Family Support Fund Thoughtful Facilities
Assisting employees and their families during challenging Gym shower rooms nursing rooms health centers
times such as major diseases major disasters and so forth employee library
Flexible Time Off Supportive Services
Statutory and company welfare holidays promoting work-life Air quality monitoring holiday foster care programs
balance
Flexible Work Arrangements
Exclusive Benefits
Flexible hours supports to remote working during
Children's insurance plans family-friendly consumer loan rates bad weather2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Growth and Development
We highly value talent resources as a vital strategic asset and thus developing a robust talent management framework
anchored in an inclusive and forward-thinking talent strategy. This approach not only attracts a diverse pool of talents
but also fosters a culture of meritocracy. Through our comprehensive multi-tiered talent development system we
enhance our employees’ professional competencies providing clear pathways for career advancement. Our goal is to
cultivate an excellent team that thrives in efficiency collaboration and innovation.Talent Training In 2023 :
We are dedicated to enhancing the training and development of our
Total investment in employee training:
talent by offering a diverse range of training options tailored to meet
the growth needs of our employees at every career stage. This 21.47 million yuan
commitment fuels their progress and personal development.With a focus on results-driven training we have implemented the
Glodon Training and Development Management Measures to align training Employee training investment per million in
efforts across all business sectors. Our diverse training portfolioincludes targeted initiatives such as the “Thousand-Person Junior revenue: 3290 yuanTraining Plan” and the “General Manager Training Program”. In
addition we conducted cultural and professional skills training for
campus recruits with over 100 senior executives personally
delivering lectures to help new employees integrate into the Average training hours per person:
company quickly. 17.6 hours
We continue to offer quality training by customizing upgrades and
expansions to our courses aligning them with evolving employee
needs identified through interviews and surveys. In 2023 we
Average training investment per person:
launched 11 micro-courses for young cadre training programs
updated 7 grassroots cadre training courses and continued to 2074.60 yuan
monitor the training effectiveness. We integrate rich internal and
external training resources to learn advanced experiences and
methods inviting professional external lecturers as supplements.We arrange for senior management personnel to participate in Training satisfaction rate:
external training programs such as the “Tushu Learning Alliance” to
expand their perspectives comprehensively and strengthen their job 94.89%
capabilities.GREEN GOODWILL GROWTH APPENDIX 37 38
Image: In the special event for the development of quality personnel in 2023 the experienced employees with rich practical
experience and professional knowledge served as instructors in a training session providing comprehensive analysis of quality
management methods. During the seminar sessions female participants actively shared their learning experiences and personal
insights inspiring all participants to collectively reflect and progress.Image: General Manager Training Program Image: 2023 Mid-year Manager Training
Image: Training Plan for Graduated Students
Image: 2023 Young Leader Training Image: Compulsory Courses for Junior Managers2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Career Advancement
As talents function as the source of sustainability we attach importance to employees’ career development. Our strategy
encompasses a comprehensive development and learning ecosystem evolving into a self-driven career framework that
features “job qualifications learning map and employee development.” Our talent selection process is democratic
transparent competitive and based on merit underpinned by a digital system that ensures precise and standardized job
qualification evaluations. We are dedicated to enhancing our Performance Management System evaluating immediate
outcomes and long-term contributions to ensure transparent performance feedback and fair grievance procedures. Our
internal honor system along with support for employees pursuing external awards like “Model Worker” reflects our
strategic and cultural focuses of promoting shared growth and mutual benefits.In 2023 :
Over 90% Approximately 45% Around 20%
promotion rate for junior promotion rate for key promotion rate for senior
employees employees employeesGREEN GOODWILL GROWTH APPENDIX 39 40
Career Health and Safety
We place utmost importance on the health and safety of our
employees implementing a rigorous occupational health and safety
management system that guarantees a safe and secure work
environment. Our efforts to ensure the safety of employees within the
facility include the reinforcement of building safety and office
management the standardization of safety protocols including the
development of the Security and Protection Management Methods detailing
specific requirements such as the utilization of building access cards
and guidelines for minors entering the premises. Through regular risk
assessments and control coupled with regular check and maintenance
of equipment and facilities we strive to substantially reduce the risk of
unforeseen events.Committed to safeguarding our employees’ well-being we prioritize
measures to prevent work-related injuries and health issues
emphasizing both physical and mental health. Our efforts include
implementing a “Healthy Eating Guide” routine screening for Escherichia
in cafeteria utensils and testing for pesticide residues in vegetables to
ensure food safety from the source. Prompt sharing of inspection results
guarantees the safety of employee meals. Additionally we’ve established
a dedicated health corner equipped with wellness equipment and
informational resources such as videos and posters covering topics from
first aid to health benchmarks. Regular safety-focused events including
complimentary health clinics with esteemed health professionals and
traditional Chinese medicine therapists from the Shaanxi Provincial
Academy of Traditional Chinese Medicine promote a culture of healthy
living and comprehensive care for our employees’ well-being.In our commitment to emergency preparedness we’ve prepared detailed
response plans covering emergency organization communication on-site
management medical assistance and safety measures. Employees
undergo training in key safety areas including fire prevention natural
disaster readiness and emergency evacuation procedures to increase
their awareness and readiness. Regular emergency drills featuring
scenario-based simulations skill training and hands-on practice aim to
enhance our staff’s self-rescue capabilities ensuring they can
effectively respond to emergencies such as fires.2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Image: We create a “health house” equipped with health Image: Health lectures and first aid training
management facilities such as intelligent health detection organized by Glodon
machine for employees.Send for
Sampling testing
Testing Post-test
Image: We provide hygiene tests of dining hall tableware Image: Fire Prevention Drill
every week and publicize the test results.GREEN GOODWILL GROWTH APPENDIX 41 42
Customer Relationship Management
At the management level we have established a closed loop Management and centralize customer feedback in a
from “getting closer to customers” to “product management library categorizing and clearly definingimprovement” forming a strengthened “end-to-end” positive response and resolu times. We conduct a thorough analysiscycle. We maintain the mindset of “being even closer to of defect root causes to devise improvement plans. Wecustomers letting frontline voices be heard” deeply updated the Complaint Management System specifying complaint
understanding customer needs. We offer various service management processes responsible departments and
channels such as telephone hotlines online customer response times ensuring “general complaints” are
service and intelligent service assistants to rapidly address responded to within 4 hours resolved within 5 working days
customer inquiries and thereby earning customers’ lasting and followed up within 3 working days post-resolution. We
trust and recognition. proactively intervene in the types of problems where the
number of complaints is on the rise to improve the quality ofWe optimize the customer experience by improving the “iron service.triangle” marketing system which means representatives
from sales interaction and solution groups form the smallest We listen to the voice of our customers enhance the
service team and effectively addresses customers’ diverse comprehensiveness and scientific nature of satisfaction
business forms and complex needs through comprehensive surveys continuously optimize survey methods collaborate
and efficient responses. By refining customer relationship with third-party research institutions and utilize quantitative
management processes we assist customers in identifying telephone interviews to conduct surveys. We objectively
and resolving problems maintaining professional service understand customer sentiments through satisfaction
and delivering expert solutions throughout the pre-contract models NPS models and other means. In 2023 we
during-contract and post-contract stages. We help surveyed 5188 customers with overall satisfaction service
customers enhance their staff’s digital capabilities and satisfaction and product satisfaction increasing by 0.1 0.7
nurture professional talents offering long-term and and 0.3 points respectively compared to the previous year.responsible services such as product usage training and A satisfaction management closed-loop system has been
standardized operation guidance. established accurately identifying directions for enhancing
customer satisfaction based on survey results developing
To improve the complaint response mechanism we optimization strategies and forming replicable experiences
formulate the Standardized Guidelines for Defect Feedback to create a value closed-loop for customers.In 2023 :
Overall customer satisfaction: Service satisfaction: Product satisfaction:
88.1 points 90.8 points 87.7 points
Complaint resolution rate: Complaint follow-up rate: Intelligent customer service addressed
100% 100% 4.73 million queries2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Case
Empowering Customers to Build a Digitally Skilled Workforce
On September 28 2023 a team of over ten professional trainers from Glodon provided training on its low-code
development platform for the 14th Engineering Bureau of China Water Resources and Hydropower Corporation
aiming to help them form a digital research and development team. The trainer team delivered well-planned
and detailed empowerment services covering 14 professional courses including demand management R&D
management and test management totaling 66 course hours. The training effectiveness was verified through
in-class exams homework and practical applications. Ultimately all 17 trainees passed the assessment and
within just two months successfully developed five modules and 20 classes of forms for the marketing system
including customer management tracking management and bidding management. Glodon’s training and
empowerment services have significantly enhanced the customers’ digital capabilities and accelerated their
innovation breakthroughs based on their intellectual property rights.Image: Glodon employees are giving a training session to customers“Thank you for adhering to the principle of technological leadership and customer priority enabling your staff tohave a good sense of service and skills and operating strictly in accordance with your company’s service standardsand procedures.”
—Appreciation letter from the Xiong’an Municipal Road Electromechanical ProjectGREEN GOODWILL GROWTH APPENDIX 43 44
Product Responsibility
We consider “Customer Success” as the most critical component of our strategic system. We iteratively update our
products based on customer value using digital methods to tackle the pain points in construction engineering. We also
implement a series of quality control measures to ensure the safety and stability of our products. We are committed to
providing customers with convenient efficient products and high-quality reliable services.Assisting Customer Success
From the customer value perspective Glodon has set the “second entrepreneurship” goals breaking them down into
product-level scenario-level and function-level objectives ensuring the effective implementation of customer’s strategic
goals. This guarantees the effective implementation of our company's strategic goals establishing a seamless
closed-loop process encompassing multi-level customer success indicators precise identification of customer needs
and efficient delivery of customer value supporting the goal of “making every project a success” from strategic
managerial and practical levels.We are dedicated to creating customer value using digital means to deconstruct the complexity of engineering projects
integrating progress and cost control safety and quality management throughout the process of project management.By focusing on the “human material equipment method and environment” elements of engineering projects we
collaborating with customers to create transparent standardized and efficient quality projects featuring the intelligent
scheduling of equipment refined material management minimized safety risks,and greener energy consumption ofbuildings (See p26 for details on how our products and technologies reduce carbon emissions).Glodon’s Second Entrepreneurship Goals: Making Every Project a Success
Speed up project Benchmark projects achieve a 20% increase.progress by 20% Implement refined control of project progress.Reduce carbon Benchmark projects cut emissions by 50% compared to similar projects.emissions by 50% Accurately measure carbon emissions.Increase profit margins for benchmark customers by 1%.Reduce costs by 1%
Implement refined control of project costs.Improve quality and
safety levels in 80% of Achieve zero major safety and quality incidents in 80% of large-scale
projects.large-scale projects2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Case
Enhancing Proactiveness in Tower Crane Safety with Intelligent Solutions
To address common safety issues in tower cranes such as overloading and blind lifting Glodon introduced
solutions like tower crane monitoring systems and hook visualization systems. Utilizing sensors and controllers
these solutions effectively prevent and mitigate safety incidents like collisions and skewed lifting digitizing and
systematizing tower crane safety management to ensure on-the-ground implementation of management
actions and effectively prevent safety liability risks.By the end of 2023 Glodon’s self-developed intelligent hardware including tower crane safety monitoring and
management systems hook blind zone visualization systems and intelligent tower crane monitoring systems
had been integrated with over a hundred provincial city and district-level smart construction site supervision
platforms significantly enhancing on-site safety. The pilot phase of the tower crane intelligent control and
dispatch system is set to transform the harsh working conditions of crane operators at heights shifting from
crane operators above to safety dispatchers below potentially preventing 70%-80% of safety incidents caused
by human factors during the lifting process.Case
“Indicator Analysis + AIOT Technology” Refines Material Management
Glodon’s intelligent material solution service empowered China Communications Construction Group Co. Ltd.(“China Communications Construction”) to control all materials and aspects of their projects grounding
corporate decisions in solid evidence and enabling practical management application. By leveraging artificial
intelligence for complex steel reinforcement and pipe counts efficiency was boosted tenfold. The integration
of Internet of Things (IoT) and business processes led to a 3% cost reduction in materials halved the need for
inspection personnel and achieved an 80% surge in inspection efficiency a 75% increase in accounting
efficiency and a 90% boost in control efficiency. The utilization of a big data platform merging basic data like
a unified material dictionary and supplier directory with automated onsite data collection and analysis fortified
decision-making support.In November 2023 China Communications Construction’s “Indicator Analysis + AIoT Technology in RefinedMaterial Management” was honored as an exemplary case at the 2023 “Digital Intelligence Award” by the China
Communications Group.GREEN GOODWILL GROWTH APPENDIX 45 46
Case
Digital Safety Management Strengthens Safety Standards in Urban Construction
Engaging with Chengdu Rail Transit City Investment Group’s public transportation-focused development
projects Glodon implemented a digital engineering management system tailored for digital safety management
across 21 critical safety domains including major engineering works and hazardous operations. This system
significantly improved the breadth standardization and timeliness of safety management in engineering
projects through meticulous safety inspections and briefings.By year-end 2023 the system had resulted in the establishment of 199 safety hazard inspection protocols and
11 standards for dangerous operations kick-starting 23 projects performing 801 safety inspections weekly and
36 monthly identifying 9840 safety hazards initiating 317 critical project alerts and 2101 hazardous operation
warnings. It ensured 100% process control online effectively mitigated over 2000 safety risks and achieved a
hazard rectification rate surpassing 98% quarterly thus elevating safety standards for building thriving cities.Case
Energy-efficiency Experts Enerz Oy Reduce the Carbon Footprint of Buildings with
Help From MagiCAD
MagiCAD helps Enerz Oy in several building design and optimization projects facilitating energy consumption
management throughout the building lifecycle. In 2023 Enerz Oy carried out a large-scale energy conservation
project at Ideapark Finland’s largest shopping center aiming to cut municipal heating use by 50%. The project
featured the replacement of outdated chillers with modern air-to-water heat pumps and the outfitting of air
handling units with cooling coils.“Heating energy use in the shoppingcenter will be reduced considerably
with the implementation of anintelligent demand-controlled system.”
—Enerz Oy Design Manager Toni
Myllyniemi
Image: Ideapark situated in Lemp??l? Finland2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Rigorous Product Quality Control
With the belief that quality is the cornerstone of customer success we establish the Quality Management Committee
and develop Quality Red Line Management Standards tailoring quality benchmarks for each product project and version to
raise quality awareness among all employees minimize quality-related risks and guarantee the delivery of safe
dependable products to our clients.In the product development phase we intensify quality assurance measures before each version release conducting
reviews and validations against set quality criteria. We also classify and manage development defects to ensure each bug
is adequately resolved and conduct in-depth root cause analyses.Throughout the product operational phase we rigorously enforce business continuity management implementing
multiple software and hardware safeguards. A clustered multi-node deployment strategy for software is utilized to
ensure data reliability. Systems are designed with inherent service recovery capabilities to ensure stable operation
complemented by robust server resources and a secure infrastructure environment to mitigate server downtime risks
from external disruptions. Emergency recovery plans are in place for unexpected situations like power outages
communication breakdowns and server failures.GREEN GOODWILL GROWTH APPENDIX 47 48
Catalyzing Industry Progress
Vigilantly monitoring the evolution of frontier technologies within the
industry we capitalize on our extensive digital building service
expertise to accurately interpret the industry’s dynamics and
amalgamate its collective intelligence. We share our knowledge and
insights on digital transformation engaging in collaborative research
and exploration with diverse partners to cultivate an open win-win
ecosystem. Together we are propelling the industry into a
groundbreaking phase characterized by digitalization intelligence
and BIM integration.Drawing from our rich reservoir of R&D innovation we consistently
enhance the performance of our products thereby fueling their
evolution. By constructing and managing our own buildings we
methodically apply new technologies products and models within
the engineering realm identifying and honing viable solutions. In
alliance with strategic partners we set benchmarks in digital
construction steering the digital transformation and elevation of the
entire sector.Elevating Our Technology
We are dedicated to R&D and technological advancement with
research investments averaging 31% of our annual revenue in recent
years. We invest in pivotal technological areas such as BIM graphic
modeling cloud computing big data IoT and artificial intelligence.We boast a fully self-developed 3D graphics platform engine
securing its intellectual property rights and achieving a global
leadership position among related technologies. We actively pursue
patents and safeguard our intellectual achievements. By the end of
2023 Glodon has acquired 358 authorized patents 621 registered
trademarks and 902 software copyrights. Leading multiple national
key scientific projects we foster integrated innovations across
industry academia and research addressing major industry
challenges with our exceptional technical prowess and facilitating the
conversion of scientific advancements.2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
BIM/CIM Technology Industry AI
Computer graphics Top talents
50+ formats supported for Focus on AEC industry
BIM/GIS
80+ intelligent use cases
20000+ developers on our
platform
Big Data
IoT Technology Multi-source data from the
Industrial IoT platform industry
90+ types of devices Petabyte-scale distributed
data storage
300+ partners
1000+ industry data models
70000+ devices online
Ten-fold increase in
100 million data processed daily development efficiency
Technology forms the cornerstone of our operations. We have eight R&D centers across five countries to support core
technology innovation and upgrading and five innovation hubs in China to endorse parallel exploration and validation.Our self-developed initiatives deeply integrate digital building theory into practice. In 2023 the inauguration of our
Sweden R&D center and the completion of Glodon’s Smart Construction and South China Headquarters Base a
benchmark digital construction project built by our self-developed graphics platform leveraged regional resources to
bolster our innovation and competitive edge. Strengthening ties with local academic and research institutions allows us
access to top-tier scientific talent and support enhancing our overall technological capabilities.We emphasize strategic planning in our R&D efforts and establish the R&D Management Committee to oversee
significant decisions related to the strategy development and execution of the Company’s R&D systems. Since 2022 the
adoption of the Domain-Driven Design (DDD) methodology has significantly increased our systems’ adaptability and
scalability. Utilizing our long-standing technical foundation and talent pool we pioneer in emerging technological fields
to expedite the innovation of digital building software.Our commitment to fostering an inventive organizational culture creates a nurturing environment for R&D and creativity. With
a people-centric approach we continually refine our internal digital product research tools communication platforms and
reward mechanisms and boost global collaboration innovation and R&D productivity thereby inspiring employee creativity
and proactivity. The 10th Glodon Global Hackathon in 2023 had 98 participated teams resulting in 10 distinguished project
awards and 7 notable individual accolades. We are dedicated to R&D team building through recruitment of more doctoral
candidates from premier global institutions and support given to product researchers thus ensuring our team’s steady
development. By integrating quality resources and inviting industry-leading experts as consultants we ensure our product
development efforts align seamlessly with customer value.GREEN GOODWILL GROWTH APPENDIX 49 50
In 2023 : Case
R&D expenditure accounted forResearch of Glodon’s “Future Building
30.09% Digital Twin Technology Innovation Center”
of total operating revenue Published by SCI Journal Automation in
Construction
R&D personnel accounted for
The Future Building Digital Twin Technology Innovation
38.04% Center led by Glodon set a new benchmark in the fusion of
industry academia and research delivering outstanding
of our total workforce
innovations.The Center’s innovation mechanism characterized
by its enterprise-centric market-driven approach and deep
Established integration across sectors has led to the development of
4 latest generation of smart construction technologies and products. The Center has achieved breakthroughs in three
joint laboratories with universities critical areas: AI-aided planning AI-optimized construction
scheduling and advanced on-site networking for smart
construction sites. Furthermore it has introduced three
Filed a total of innovative products: AI-powered master planning AI-based
138 reverse modeling and 360 Smart site inspection. These
pioneering efforts have been published in the prestigious
patent applications all of which are
for inventions SCI journal Automation in Construction and applied across
various projects.Granted a total of
59 58of which are for
patents inventions
Registered
88
software copyrights
0.013 Image: Expert meeting to assess research results
copyrights per million in revenue2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Case
Digital Building Software Laboratory of the National Center for Digital
Construction Technology Innovation Makes Breakthroughs in Innovation
As a co-building partner for the National Center for Digital Construction Technology Innovation in China Glodon
led the establishment of the Digital Building Software Laboratory at the end of 2022. The lab focuses on
breaking through key technologies in the digitalization process of the construction industry. It aims to establish
a digital building software system architecture based on Model-Based Systems Engineering (MBSE). Research
focuses include the integrated management PaaS platform of digital projects based on systems engineering
and Software for Intelligent Design and Construction Integration for Industrialized Construction and Integrated
Carbon Emission Software for Green Building Materials and Low-Carbon Construction propelling the digital
transformation and upgrade of the construction industry.Glodon’s key R&D achievements in 2023 are as follows:
The official release of the Glodon Business Platform providing new tools for global digital building
developers.Actively exploring the construction domain’s knowledge-augmented AI large model AecGPT and launching
the engineering education software Tian Tian Xiang Shang (Progress Every Day) making AI assistants an aid for
construction professionals.Image: Glodon AI assistant
answers construction-related Image: The official release of the Glodon Business Platform
questions for usersGREEN GOODWILL GROWTH APPENDIX 51 52
Case
Enhancing the Tech Capacities of Road Bridge and Tunnel Designers with BIM
Technology
Glodon’s Road Bridge and Tunnel BIM Design Software caters specifically to designers in these sectors
emphasizing scheme and construction drawing design that aligns with Chinese design practices and
standards. This integrated BIM solution enables seamless collaboration and data interoperability of three
connected subsystems for roads bridges and tunnels. By the end of 2023 the software has been
thoroughly validated and applied in 92 projects by 74 design agencies across 18 provinces and cities in
China. It adeptly meets the intricate design requirements of complex multidisciplinary road bridge and
tunnel projects from conceptualization to detailed construction drawings.Case
Digital Application of BIM Throughout the Entire Process at Glodon’s South
China Headquarters Base
The Glodon Smart Construction and South China Headquarters Base project exemplifies multi-disciplinary
collaborative design spanning architecture structure landscaping and beyond. This project integrates
design management calculation construction operation and maintenance within a self-developed BIM
framework achieving unparalleled graphics and business interoperability. Employing IoT AI big data and
other smart construction technologies it enhances intelligent site management focusing on time space
and personnel within the BIM model to support decision-making visual project management and efficient
operation.“The Glodon BIM Platform Software excels in fulfilling the majority of business needs during the project lifecyclesetting an industry standard for widespread adoption.”
—Recognition from the experts for the Digital Application of BIM Throughout
the Entire Process at Glodon’s South China Headquarters Base2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Showcasing Our Digital Expertise
Drawing on years of digital innovation Glodon has convened influential scholars experts industry regulators and
entrepreneurial leaders to forge pathways for digital transformation within the construction sector. Our commitment to
sharing insights and experiences in digital technology aims to ignite a sector-wide digital awakening. By participating in
the development of industry standards we advocate for the standardization of terminology contributing our knowledge
and expertise towards the high-quality growth of the construction industry. In 2023 Glodon’s involvement in the
construction of China’s Digital Housing and Urban-Rural Development standard system was recognized by the leading
departments.In 2023 :
Contributed to 12 national standards Engaged with
7 Engaged with 4 industry alliances industry standards 8
32 industry associations hosting 13 alliance eventsand group standards in China
Participated in
Organized and co-hosted Released
1183510
industry summits forums
industry summits forums and conferences industry reports and white papers
and conferencesGREEN GOODWILL GROWTH APPENDIX 53 54
Image: Glodon leverages the role of industry Image: Through a strategic partnership with
monographs white papers and reports as a China Construction News Glodon initiated a talk
reference for the digital transformation of show series on digital building to foster dialogue
construction enterprises. In 2023 Glodon published and exchange among industry opinion leaders
Systematic Digitalization a groundbreaking monograph and practitioners. In 2023 the series published
on digital transformation alongside the inaugural 28 issues covering pressing topics related to
issue of Digital Building magazine and industry white industry and corporate transformation gaining
papers including Digital Design 2023. 6.02 million views and featuring contributions
from 47 representatives across industry
government academia and research.Image: Glodon’s Digital Construction Lecture Image: Glodon has hosted the China Digital
underwent a brand enhancement to become an Building Summit for 14 consecutive years
elite learning platform for industry professionals making it a premier forum for the exchange of
at the mid-to-senior level. Over 150 courses and digital transformation ideas. The 2023 summitmore than 160 events including online lectures themed “Systematic Digitalization: Driving Valuecorporate training educational tours and live Upgradation across the Industrial Chain” was
thematic broadcasts were launched in 2023. held in Xi’an from June 8 to 10 drawing over
3500 attendees including think tank experts
scholars regulatory officials entrepreneurs and
corporate delegates.2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Case
Glodon Releases the Construction Industry’s First Monograph on Digital
Transformation: Systematic Digitalization - The Breakthrough Approach to Digital
Transformation for Construction Enterprises
In September 2023 Yuan Zhenggang Chairman and President of Glodon announced the release of Systematic
Digitalization - The Breakthrough Approach to Digital Transformation for Construction Enterprises at the China International
Fair for Trade in Services (CIFTIS). This landmark publication the first of its kind in the construction industry
explores the digitalization challenges faced by construction enterprises. It introduces the concept of
“Systematic Digitalization” providing a comprehensive framework for digital transformation and fostering
industry-wide consensus for action.“The book is distinguished by its unique narrative approach sharing the digital transformation journeys of constructionenterprises through compelling stories of challenges detours and successes. It serves as a comprehensive guide for
companies new to digitalization offering insightful analysis and clear methodologies that benefit decision-makersmanagers and IT professionals within the construction sector.”
—High acclaim from attendees at the book’s launch event
Image: The Book Preview Event of the Systematic Digitalization: Unlocking the Path to Digital Transformation in
Construction EnterprisesGREEN GOODWILL GROWTH APPENDIX 55 56
Sharing Our Achievements
We share our developmental successes with ecosystem partners dedicated to reducing digitalization barriers and costs.By establishing a data-driven reliable flexible and open digital platform for engineering construction we enhance
resource efficiency and fosters an open technological ecosystem. This approach not only meets the unique needs of
construction enterprises but also supports ecosystem partners with open platform resources and all-around
empowerment encouraging broader industry participation in digital transformation.Case
Building an Ecosystem Together for Mutual Benefit Jointly Creating a Digital
Ecosystem for the IndustryOne of Glodon’s IPRs Glodon Business Platform was launched on June 9 2023 employing a “core platform +modular components + ecosystem services” model. It includes advanced development tools full-code
development and low-code development for prompt response to business needs and rapid adaptation to
complex business scenarios.The Developer Network and Ecosystem Acceleration Program based on the platform aim to create a
synergistic and mutually beneficial industrial ecosystem through capacity and experience empowerment and
shared market resources. By year-end 2023 the platform had welcomed over 200 partners from the fields of
project design project management and intelligent hardware enhancing their commercial success and
fostering a dynamic digital construction community featuring open platform resources and all-around
empowerment.How can Glodon Business Platform enable every ecosystem developer and client
to develop business components and applications tailored to their needs
*Platform openness component openness and secondary development openness empower customers with
ecosystem-building capabilities.*The development platform is open for third-party developers.*Component capabilities are open for developers to share Glodon’s achievements.*Secondary development capabilities are open allowing customers to conduct their own developments.*No internal-external differentiation granting third-party developers the same capabilities as Glodon.2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Image: Glodon signed contracts with 12 eco-partners the 2023 China Digital Building Summit accelerating the
development of an open and vibrant digital ecosystem for the industry.GREEN GOODWILL GROWTH APPENDIX 57 58
Industry Talent Development
We stayed committed to employing digital methods to train and cultivate competitive industry talent focusing on the
entire career lifecycle of construction professionals and connecting various sectors including colleges universities
construction enterprises and industry professionals. We aim to provide talent education solutions for higher education
institutions talent upgrading solutions for the digital transformation of construction enterprises employment support for
college and university students and job skill assessments for practitioners thereby achieving comprehensive talent
cultivation across the supply chain of the construction industry.University and College Student Cultivation
We believe that universities are the most significant cradles of technological innovation and cultural inheritance. Through
charitable donations to universities we actively advance the innovative development of higher education and make every
effort to expand students’ access to higher-quality educational resources. As of the end of 2023 we have donated to a
wide range of higher educational institutions such as Huazhong University of Science and Technology Southeast
University Tongji University in Shanghai and Beihang University in Beijing.We work to promote collaboration between academia and industry in nurturing talent based on the demand for
construction talent in digital building and offer job skills training expertise assessments and internship opportunities and
other employment support to university and college students. We also strive to combine professional competitions and
job skills certifications to achieve seamless integration of jobs courses competitions and certifications for students.Moreover we actively organize multiple specialized career guidance and networking events targeting the construction
sector to introduce more high-quality digital construction talents to the industry.Based on the position requirements we keep pace with industry policies standards and employment criteria practicing
digital teaching around five aspects: people courses venues methods and management. By the end of 2023 we have
jointly established more than 30 modern industrial colleges with benchmark enterprises and higher education
institutions covering a wide range of emerging specialties related to construction transformation such as intelligent
construction prefabricated building green building and digital building. We provide workshop training projects for
graduating seniors and by the end of 2023 we have collaborated with 5 schools and supported nearly 1000 students
pass the pre-job professional and employment training helping them rapidly improve their job capabilities and
job-seeking skills.We jointly work with universities and colleges to develop high-quality courses that integrate the new requirements of
digital construction in design construction and O&M creating a curriculum system that spans the entire process of
preparation teaching practice examination and evaluation. In 2023 we worked on a series of 12 intelligent construction
textbooks with Higher Education Press. Glodon is dedicated to collaborating with universities and colleges in building
high-level and sustainable “dual qualification and dual capabilities” team of teaching staff (this means that the teaching
staff should not only hold both teaching qualification certificate and engineer qualification certificate but also be capable2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
of teaching and engineering practice) and our cooperation also helps develop practical courses specifically for
professional teachers to improve their awareness and application of digitalization so as to advance teaching model
innovation and curriculum reform. In this regard more than 60 free professional courses have been launched with over
1025 universities and colleges and more than 5000 professional teachers participating by the end of 2023.
We greatly encourage students to apply their knowledge and skills in practice through participating in competitions and
activities and we build a competition system for digital construction talent cultivation establishing a diverse and orderly
advanced competition platform spanning from school-level to international levels promoting teaching learning
improvement and construction through competitions. Moreover two competitions the National BIM Graduation Design
Innovation Competition for University and College Students and the National Digital Building Innovation and Application
Competition were listed in the National Rankings of Higher Education Discipline Competition by the Chinese Association of Higher
Education. By the end of 2023 this competition system for digital construction talent cultivation covered more than 30
provinces autonomous regions and municipalities in China supporting over 100 provincial competitions annually
organizing six national competitions and involving more than 1100 colleges and universities with over 80000 teachers
and students.We strive to develop vocational skill certification to examine students' vocational competence level and enhance their
employability. Assisting the “1+X” project of the Ministry of Education of the People's Republic of China we are
responsible for the assessment of Digital Application for Project Cost Management Certification aiming to improve
students' employability and increase their professionalism to better satisfy the position requirements. By the end of 2023
41 companies have justified the “Occupational Skill Level Standard for Digital Application in Construction CostManagement” Occupational Skill Level Standard for Digital Application in Construction Cost Management and approved
it to be scientific and objective. Furthermore we work with the China Association of Construction Education to develop
the Glodon Informatization Application Skills Certification for Construction (GIAC) which comprehensively evaluates the
professional software skills application experience and business capabilities of relevant majors in colleges and
universities and practitioners in cost management helping them enhance their employability.GREEN GOODWILL GROWTH APPENDIX 59 60
As of the end of 2023:
We supported
over1800
construction-related colleges and universities
in professional talent cultivation
We introduced
hundreds of thousands
of excellent talents to the construction industry
We have our independently developed digital training platforms
with a total registration of 1826 colleges
covering 3518 teachers
and 147910 students
In 2023 :
We supported and advanced
the employment of 6140 graduates
from construction-related collegesand universities
with 14802 job positions recommended
We established
over 50 training bases
with construction-specialized colleges and universities2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Digital construction Industry policy/
talent standard Government Occupation standard
Undergraduate education higher
vocational education secondary
vocational education Colleges and Architectural Multi-level professional talent
university Enterprisetalent supply
Curriculum standard and curriculum
system construction Multi-level professional talent
empowerment
Professional personnel training program
Talent cultivation Job requirement criteria Talent demand Professional post ability training
Digital teaching platform
Talent matching Talent supply
Topics and competition
Digital construction talent supply chain platform
Talent ability certification system
Professional curriculum Skill upgrading Vocationalexamination and Enterprise employee careersystem of colleges and university system training system growth system
College teaching Personal ability improvement Enterprise talent empowerment
Integrated lifelong learning platform for construction talents
Digital transformation
New demand for digital Industry and upgrading of
building talent the construction industryGREEN GOODWILL GROWTH APPENDIX 61 62
Case
Establishment of the National Digital Construction Industry-Education Integration
Community of China
On October 22 2023 the National Digital
Construction Academia-Industry Integration
Community of China jointly led by Glodon
Company Limited Southeast University and
Zhejiang College of Construction was officially
established with a total of 342 members. The
community aims to integrate the industry chain
education chain and talent chain collectively
building an integrated ecosystem for the digital
construction industry to accelerate the extensive Image: Establishment of the National Digital
integration of the entire digital construction Construction Academia-Industry Integration
industry chain. Community of China
Image: During the 2023 Global Forum on Science Image: Glodon holds public seminars in terms of
and Technology Development in China Yuan employment empowerment for graduating
Zhenggang Chairman and President of Glodon students at universities and colleges to facilitate
delivers a keynote speech on Reflections and high-quality employment for graduates in the
Practices on the Development of a Joint construction industry
Education Research and Industry Talent Training
System in the Construction Industry. In his
address he shares Glodon's insights into talent
development within the construction industry.2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Professional Training
As an enabler of the digital transformation in the construction industry we stay committed to supporting the
development of construction industry talents. We integrate industry learning resources and provide comprehensive
training courses to enhance the expertise and practical skills of practitioners. By advancing professional skill certifications
and empowering positions we attach great importance to talent development so as to promote the overall construction
capabilities of the industry injecting endless momentum into the sustainable development of the construction sector.We consolidate learning resources for construction practitioners by establishing a social networking community platform
Tian Tian Xiang Shang (Progress Every Day) APP for communication and learning among project managers. This platform
facilitates learning experience sharing exchanges and interaction among users integrates industry laws and regulations
and excellent case studies of digital construction and develops an industry AI assistant to address construction-related
queries enabling project managers to learn and grow rapidly. Furthermore this online course platform offers a variety
of high-quality courses serving 120000 industry talents and contributing to professional talent development in the
construction industry.Based on demands for industry development we formulated scientific plans for the growth paths of construction
practitioners. We provide enterprise talent assessment solutions on the basis of job competency requirements and
scientific assessment criteria. Leveraging accumulated industry assessment data we customize tests for enterprises and
visually compare and analyze assessment result data of tests so as to provide reference for employee training plans. In
2023 Glodon supported 400 companies in talent assessment including 100 top-tier construction enterprises.
We inspire talent vitality through various methods and enhance construction practitioners’ sense of honor and
accomplishment. We support multi-level professional skill competitions and provide software technology support and
training guidance for national industry and company-level competitions throughout the whole process. In March 2023
Glodon provided technical support such as BIM software and other needed software to the National Vocational Skills
Competition for Construction contributing to the great success of the competition.GREEN GOODWILL GROWTH APPENDIX 63 64
Case
Ten Thousand Project Manager Empowerment Plan for Talent Development in the
Construction Industry
Engineering projects are the foundation of construction enterprise operations and improving project
management levels is essential for the enhancement of overall efficiency and performance. Project managers
who bear the primary responsibility of engineering projects play a pivotal role in construction enterprises. Their
capability improvement is of significant importance for boosting project management efficiency reducing
waste and improving overall project performance.In 2023 Glodon launched the Ten Thousand Project Managers Empowerment Plan in collaboration with
renowned universities and colleges of construction and leading construction enterprises. Together we built a
talent development system for project managers in the industry tailored high-quality courses based on industry
status quo development and transformation and planned to train and empower ten thousand construction
project managers within three years. This initiative aims to comprehensively enhance the quality of talent
individual development improve overall performance of project management promote the overall construction
capabilities of the industry and drive the sustainable development of the construction sector. As of the end of
2023 the public training under the Ten Thousand Project Managers Empowerment Plan covered 30 regional
industry associations and conducted training for over 100 companies with a maximum of 500 attendees per
offline training session empowering over 10000 project managers.Image: Glodon was conducting a non-profit training for project manager empowerment2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Case
Support the “Chinese Workers’ Digital Application Technology Skills Match” and
Foster “Digital Craftsmen”
From June 7th to 9th 2023 the first-ever national workers’ vocational skills competition focusing on digital skills
applications the "National Workers’ Digital Application Technology Skills Match" held its finals in Fuzhou Fujian
Province in China. As a supporting company of the competition Glodon provided BIM software products
including Glodon BIM Civil Engineering Measurement-GTJ Glodon BIM Installation Measurement GQI (MEP) Glodon BIMMAKE
Glodon BIM 5D Construction Organization Simulation etc.) for the BIM technician competition events. During the
competition we actively responded and advocated young construction practitioners to developing innovative
thinking through technical learning encouraging them to continuously explore and improve traditional
construction processes thus continuously injecting innovative vigor into the sustainable development of the
construction industry.Image: Glodon served as a BIM software supporter for the Chinese Workers’ Digital Application Technology
Skills Match in China
Image: Glodon was invited to provide
commentary for the live streaming of the
competition throughout the eventsGREEN GOODWILL GROWTH APPENDIX 65 66
Building a Responsible Supply Chain
We place paramount emphasis on value delivery in the supply chain. Through responsible purchasing practices we
endeavor to drive improvements in environmental and social impacts among our suppliers while supporting the growth
of those who prioritize environmental social and stakeholder-friendly practices. Additionally as a leading digital building
platform service provider we leverage supply and purchasing platforms to empower the construction industry. By
utilizing digital tools we enhance the resilience of the industrial supply chain and bolster its ability against risks thus
fostering an efficient and reliable supply chain ecosystem.Achieving Responsible Purchasing
We remain firm in fair impartial and transparent purchasing In 2023 :
practices revising the Supplier Management System and Purchasing
Management System to standardize the procurement process. In
addition we enhance supplier access certification We brought 3246 vendors into the
performance evaluation and elimination mechanisms supplier system all meeting the standards for
ensuring accountability at every stage from tendering and
fulfillment to payment. Amid the supplier access we require credibility
compliance with the SA8000 social responsibility standard
and the signing of a Corporate Social Responsibility (CSR)
Commitment. During the process of supplier classification and Our manufacturing suppliers can
review we consider environmental and social risk factors in
the supply chain focusing on environmental impact 100% meet environmental and
assessments and management systems for manufacturing social risk management policies
suppliers. We extend our scope of review and evaluation to
cover their upstream suppliers for trading enterprises and
integrated manufacturing companies and incorporate issues We approved a total of 1102 suppliers
such as forced labor and occupational health and safety into
site audit criteria for suppliers. This motivates suppliers to with 97.46% of them completed
improve their sustainable development performance
signing the Corporate Social Responsibility Commitment
contributing to the establishment of a responsible supply
chain ecosystem.Concerning the indirect purchasing intentions we prioritize We conducted 60 supplier audits
green and environmentally friendly products or those that
support rural development and vulnerable groups. This with 35 suppliers improving and
approach aligns with our commitment to promoting meeting qualifications after the audits
sustainable development throughout the supply chain.2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Upgrading Industrial Supply Chains
We are attentive to environmental social and corporate governance risks throughout the construction industry supply
chain. By establishing an efficient and convenient digital platform between engineering construction material purchasers
and suppliers we work to improve marketing efficiency for suppliers and sourcing efficiency for purchasers ultimately
saving time and costs of purchasing. We advocate for the comprehensive evaluation standard of Quality Cost Delivery
and Service (QCDS) for building materials suppliers conducting impartial supplier evaluations without economic
interests. This approach not only aids in selecting high-quality suppliers but also connects opportunities for high-quality
small and medium-sized suppliers. We pilot the Joint Purchasing Finance service which reduces the overall cost of
project material purchasing and simultaneously helps small and medium-sized construction enterprises optimize project
fund allocation and ensure timely payment. Furthermore by integrating ecological resources we refine the Green
Building Materials Service Platform to push forward green building materials and low-carbon applications in green
buildings ultimately enhancing project quality.Glodon’s Service Platform: A Pioneering Digital Supply Chain Solution Provider in the
Construction Industry
Suppliers Purchasers
Precise tagging and classification Convenient comparison
facilitating effective connections saving valuable time
Direct supply and purchasing Transparent pricing
streamlining marketing processes reducing costs
Comprehensive evaluation Rating references
ensuring equal opportunities mitigating risks
Objective and impartial practices Low-carbon labeling
fostering fair competition promoting green purchasing
In 2023 :
We facilitated service We facilitated financing transactions totaling We supported
exchanges for a total of 1.08 billion 402
19941 yuan for small and medium-sized engineering projects for small
suppliers and purchasers enterprises and medium-sized enterprisesGREEN GOODWILL GROWTH APPENDIX 67 68
Case
Provide Inclusive Financial Services for the Construction Industry and
Accommodated ESG Evaluation Dimensions
Glodon is committed to providing inclusive financial services to participants in the construction industry
while integrating ESG investment philosophy into the credit process. In the credit assessment system for
general contracting enterprises in the construction sector various indicators such as production accidents
migrant workers’ wages social reputation and so forth are meticulously considered. Performance data on
environmental social and corporate governance are collected integrated and analyzed regularly and are
factored into their main scores directly influencing whether general contracting enterprises are admitted
and determining their credit limits.In 2023 12.5% of intended general contracting enterprises were deducted points due to environmental
social and corporate governance indicators failing to meet basic admission requirements. Among the
general contracting enterprises with continued credit 33.33% had their credit limits reduced due to
deductions in environmental social and corporate governance.2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Engaging in Community Development
We actively act on the United Nations Sustainable Development Goals (SDGs) continuously addressing the needs of
vulnerable groups and bridging the gap with technology and love for better well-being and health. Leveraging industrial
revitalization as a catalyst we promote equal access to services and resources fostering harmonious urban-rural and
regional development. In addition we support educational initiatives to provide students with access to higher-quality
educational resources. We adhere to gathering goodwill and contribute to the prosperity and stability of society.Working for a Better Community
We have long been devoted to promoting harmonious social development wholeheartedly supporting charity and
public-welfare endeavors. Harnessing our operational and talent advantages as a technology enterprise we strive to help
minority groups integrate into society and share happiness. In 2023 we joined the China Volunteer Association and
established the Glodon Volunteer Service Corps calling on our employees to take an active part in diverse public-welfare
projects such as offering elderly care and assistance to people with disabilities promoting educational development and
so forth thus contributing to a harmonious and friendly society.Furthermore we adhere to applying technology to care for vulnerable groups such as the elderly children and the
disabled. We donated safety-guarding smart devices smart eldercare safety experience houses and rehabilitation
subsidies for families of children with autism. Additionally we organized community seminars on professional safety and
first aid knowledge elderly safety assistance and rescue activities. Leveraging technological advantages we aimed to
build a safety protection network for the elderly living alone and those with disabilities. In 2023 covering more than 10
provinces and cities including Beijing Liaoning Inner Mongolia Fujian and Shaanxi we donated safety-guarding smart
devices to over 400 families with the elderly building a safety protection network for elderly people living alone and
those with disabilities. What’s more we collected a total of 5323 rehabilitation subsidies to help families of children with
autism master scientific and systematic rehabilitation skills.In 2023 :
We organized With a total of A cumulative activity duration of
8283554
public welfare volunteer activities participants hoursGREEN GOODWILL GROWTH APPENDIX 69 70
Image: Glodon Volunteer Service Corps Image: Glodon’s volunteers were guiding
participated in volunteer activities of the Dragon community residents to participate in festival
Boat Festival event held at the Shangdi Street. activities.Image: During the "520 Public Welfare Open Day" Image: Glodon (Xi'an) R&D Center organized a
on May 20th our volunteer team organized a public welfare art exhibition and charity sale
handicraft charity sale with disabled individuals. showcasing artworks by children with autism.2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Case
Leveraging Technological Advantages to Build a Safety Protection Network for the
Elderly
In 2023 Glodon focused on advancing the “Ensuring Safety in One's Home Caring for the Elderly” welfare
initiative with elderly home safety at its core. This project targets particularly vulnerable groups such as the
elderly living alone empty-nesters stay-at-home seniors the disabled and those with severe disabilities we
conducted public welfare activities including the donation of safety-guarding smart devices the establishment
of smart eldercare safety experience houses community seminars on professional safety and first aid
knowledge and elderly safety assistance and rescue training. This initiative is conducive to achieve donations
into households services into communities activities with expertise and sustainable public welfare.By the end of 2023 the project covered more than ten provinces and cities including Beijing Liaoning and
Fujian donating safety-guarding smart devices to over 400 elderly households and handling a total of 7717
safety alarms for elderly households. Moreover over a dozen community seminars on professional safety and
first aid knowledge were conducted benefiting over 2000 participants.Image: Glodon’s volunteers install safety-guarding smart devices for the elderly.Image: Glodon’s volunteers are explaining safety Image: Glodon organizes community seminars
knowledge tailored for the elderly to an old lady. on professional safety and first aid knowledge.GREEN GOODWILL GROWTH APPENDIX 71 72
Pushing Forward Rural Development
We are steadfast in our commitment to advancing the UN Sustainable Development Goal of “No poverty” by tailoring
industry assistance projects to local contexts. Providing financial and technical support we endeavor to foster industry
brands with rural characteristics collaborating with returning entrepreneurs in key sectors identified for government
support. Through avenues such as direct purchasing co-branding partnerships collaborations among cultural and
creative industries or products and shared market resources we strive to expand marketing channels for specialty
agricultural products in regions like Shanxi Hebei Hunan and Guizhou. This not only facilitates increased employment
and income for local farmers but also catalyzes the development of local agricultural cultural and tourism sectors with
local characteristics thereby igniting intrinsic momentum towards regional development.Leveraging our digital technology expertise we led a public welfare initiative jointly established by the government hospitalsand enterprises. Collaborating closely with local governments and medical ecosystem partners we created the “Smart RuralElderly Care Service” project aimed at addressing safety and healthcare challenges faced by elderly individuals living alone or
in empty nests in rural areas. In 2023 the project benefited 100 households with elderly individuals living alone.We place significant emphasis on promoting inclusive and equitable high-quality education particularly in impoverished
areas so as to promote sustainable rural development. By providing excellent educational resources to children in need
such as donating books to Bayanhushu No. 3 Secondary School in Horqin Right Middle Banner a remote region in China
we aimed to inspire a love and interest for reading and learning among children on remote grasslands. In 2023 our
investment in rural education assistance projects amounted to 30000 yuan.In 2023 :
Total investment in rural development support reached 2.4742 million yuan
Image: In 2023 Glodon hosteda charity runingevent advocating for book
donations through participation in a sports challenge. One book would be
donated to the schools in rural areas once a participant completes a
sports challenge. This event has 62 Glodon volunteers participating and
finally Glodon donates a total of 1000 books to rural schools.Image: Glodon in collaboration with the Peking University International
Hospital team embarks on a visit to Tianzhen County Shanxi Province
to implement a joint public welfare project involving government
medical and enterprises.In 2023:
25%90.45%280
female of suppliers signed sessions of data breach
representation the Integrity Commitment commercial incidents
among the board ethics training occurred
supervisors and were conducted
senior managementGROWTH
Grounded in the principles of sustainable development Glodon actively
establishes robust corporate governance strategies attaches great
importance to the demands of stakeholders such as shareholders and
investors. Our endeavor is to propel the company towards becoming an
enterprise characterized by high commercial ethics sustainable
competitiveness and ESG investment value. Upholding the bottom line
of strict compliance with laws and regulations we fortify the foundation
of risk prevention and control while supporting and safeguarding
universal human rights. We firmly adhere to internationally recognized
business ethics standards protect intellectual property rights privacy
and data security. By constructing a scientifically efficient governance
system we ensure the healthy development of the company.Sustainable Development Goals2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Corporate Governance
We steadily enhance our corporate governance framework by diversifying our board of directors improving governance
efficiency optimizing investor relations management and fortifying the foundation of risk management. This concerted
effort aims to foster a conducive internal and external governance environment. Our governance structure comprises the
shareholders' meeting the board of directors four specialized committees the supervisory board and senior
management each operating independently and coordinating effectively. This structure effectively safeguards
shareholder and company interests while elevating corporate governance standards.Shareholders' Meeting
Board of Directors Supervisory Board
Remuneration Strategy and
Nomination Audit
and Evaluation Sustainability
Committee Committee
Committee Committee
Board office
Audit &
President's
Supervision
Office
Department
Image: Glodon's Governance StructureGREEN GOODWILL GROWTH APPENDIX 75 76
Board of Directors Supervisory Board and
Shareholders' Meeting
We greatly value talents striving for fairness and equality without discrimination. Our selection of directors supervisory
board members and senior management emphasizes core competencies leadership abilities professional experience
gender balance and so forth. This ensures that the most qualified and competitive candidates are matched and
appointed to relevant positions. We actively encourage female employees to claim more rights and opportunities in their
careers. As of 2023 our board of directors supervisory board and senior management collectively comprise 16
members including four women accounting for 25%.We place significant emphasis on the diversity of our board members considering their industry experience and
professional backgrounds to ensure a scientifically constructed and effectively operating board. Our major selection
criteria: diversity and professionalism align with our vision of achieving an enterprise that stands the test of time.In 2023 based on a clear company development strategy our board transitioned from a "founder-led team" to a
"professional manager team." One-third of the board comprises professional managers one-third are independent
directors and another one-third are experts from various fields including the construction industry digital economy
human resources finance and so forth. This contributes to a sound composition of the board with members all
possessing the necessary knowledge skills and qualities to fulfill their duties and bring about a broader more inclusive
perspective within the company bolstering our decision-making prowess. Moreover this meticulously structured
assembly strengthens decision-making diversity and effectively supports the substantive role of specialized committees.This helped promote advanced business and governance concepts achieve sustainable growth and fulfill the company's
vision. As of 2023 our board consisted of 9 directors including 6 non-executive directors (including 3 independent
directors) accounting for approximately 66.67%. The audit nomination and compensation and assessment committees
each have an independent director proportion of 67%.In 2023 :
883
board meetings were held supervisory board meetings were held annual shareholders'
meetings and extraordinary
42 23 shareholders' meetings were with agenda items with agenda items held
deliberated and reviewed deliberated and reviewed
and a director attendance and a supervisor
rate reached attendance rate reached
with 745 attendees
100% 100%2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
In 2023 : Investors Relation Management
4 We comply with legal and regulatory requirements including the
Securities Law of the People’s Republic of China and the Working Guidelines for
regular report conference calls were
Relationship Between Listed Companies and Investors in the Shenzhen Stock
held
Exchange where we have our stock listed and we also adhere to
international and domestic ESG investment requirements for
1641 investors. We proactively disclose all significant information affecting
investment decisions for rational market expectations to avoid
covering 1641 participants from home
misleading investors. We maintain open communication channels
and abroad
through investor conferences performance briefings conference
calls emails and social platforms facilitating investor participation in
corporate governance. Moreover senior management directly
1 interacts and communicates with investors addressing their
questions and listening to their opinions.investor conference
We keep optimizing our shareholder composition and shareholding
1 ratios to safeguard investors' legitimate rights and interests. By the
end of 2023 Glodon's largest shareholder held a 15.98% stake and
performance briefing were organized
both internal and external shareholders played crucial roles in major
decision-making processes.
76
investor questions were replied to on
the Shenzhen Stock Exchange's
interactive platform
133
announcements were published
Glodon has published its sustainable
development information disclosure report
in both Chinese and English
for 4 consecutive yearsGREEN GOODWILL GROWTH APPENDIX 77 78
Case
Providing Investors with a Close-up Experience of Digital Building
On June 10 2023 Glodon's annual investor conference was held at Glodon (Xi'an) R&D Center which marked
Glodon’s 11th consecutive year organizing this event. The conference attended by nearly 400 investors
industry analysts financial press and industry media was held both onsite and online through live streaming
catering to domestic and international investors.Innovatively the venue for this year's conference was chosen to be Glodon (Xi'an) R&D Center where digital
building practices were carried out. The conference was also held concurrently with the China Digital Building
Summit inviting offline attendees to participate in the entire summit and various thematic forums in advance
aiming to help investors fully understand industry trends and Glodon's business and innovation achievements
and applications thus providing them with a close-up and comprehensive experience of our company's
strategies products and services. The conference featured core executives interpreting the company's
strategies and business as well as inviting benchmark clients to share their experiences of the application
values leaving a deep impression on attendees and achieving positive outcomes.Image: Glodon's 2023 Annual Investor Conference2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Enhancing Risk Prevention and Control
We stay committed to enhancing our risk management system bolstering investments in audit resources and
transitioning from special audits to comprehensive audits. Following the internal control evaluation standards of industry
benchmarks we formulated and refined the Internal Control Evaluation Process Internal Control Maturity Evaluation
Criteria and Audit Rectification Implementation Rules and revised the Internal Control Evaluation and Management
System in order to ensure a systematic and standardized approach to advancing internal control evaluations. In 2023
we carried out a special project titled "Identification of Sustainable Development Risks and Opportunities" to develop
systematic solutions for identifying evaluating preventing and addressing sustainable development risks for the
company.Guided by risk identification we iteratively optimized digital warning indicators with a total of 79 identified risk indicators
and 28 quantifiable indicators categorized by business modules. Based on internal control evaluation norms and
processes we completed six internal control evaluation projects in 2023 identifying 400 internal control risk items with
12 type-A risks 350 type-B and 38 type-C thereby preventing economic losses amounting to 13.46 million yuan. Through
historical data analysis and big data model calculations we have implemented intelligent risk warning alerts for risks
spanning from sales to delivery processes including contract and software authorization risks thus avoiding potential
financial losses.While promoting the implementation of risk control projects we simultaneously carried out awareness campaigns on risk
internal control reinforcing awareness and capabilities in business risk management. Additionally we have expanded the
evaluation dimensions and content of business controls evaluating the outcomes of risk control projects based on
various aspects such as current business risk identification accountability in business department management
rationality of operation process settings and execution of management measures. Upon completion of risk control
evaluation projects we promptly devised corrective action plans and schedules oversaw their implementation evaluated
the effectiveness of rectification and supervision and monitored progress thereby establishing a closed-loop
management improvement process.In 2023 :
Tracked and completed 325 Among them with a 64 We proposed suggestions completion rate of for improvements for audits’
recommendations for 28%
improvement and for the year the remaining
rectification listed in 292 72% was expected to be 2022 with entering the audit completed by 2024
rectification and supervision stagesGREEN GOODWILL GROWTH APPENDIX 79 80
Human Rights
We pledge our support for and adherence to the International Bill of Human Rights encompassing the Universal Declaration of
Human Rights the International Covenant on Civil and Political Rights the International Covenant on Economic Social and Cultural Rights
alongside the International Convention on the Elimination of All Forms of Racial Discrimination the International Convention on the
Suppression and Punishment of the Crime of Apartheid the Convention on the Elimination of All Forms of Discrimination against Women and
the Convention against Torture and Other Cruel Inhuman or Degrading Treatment or Punishment. Embracing the International Labour
Organization's Declaration on Fundamental Principles and Rights at Work we commit to extending these rights to both our
employees and laborers directly or indirectly engaged within our supply chain. Our international operations are governed
by clearly defined guidelines that promote the respect of human rights and discourage discriminatory practices (see
section 2.2.1 for specifics on safeguarding employee rights).We champion the rights of labor organizations and collective bargaining condemn forced labor prohibit the hiring and
use of child labor and ensure employees are shielded from discrimination. Upholding principles of fairness we promote
and accelerate equitable labor practice by providing labor remuneration not below the minimum wage level in any
country or region where we conduct business.In our proactive approach to risk prevention and control we adopt thorough assessments of human rights-related risks
(see section 3.1.3 for detailed information on enhancing risk prevention and control procedures). Furthermore we carry
out human rights due diligence investigations across our company's operations business activities and within our value
chain to identify pertinent risks and avoid any involvement in actions that violate human rights. Our robust framework
includes comprehensive complaint mechanisms and investigation procedures; therefore once misconduct is found
immediate action will be taken to halt it followed by quick and effective resolution.2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Business Ethics
We place paramount importance on the Glodon’s business ethical conduct and reputation and
adhere to legal regulations rigorously combating antitrust activities unfair competition and
corruption. In the year 2023 Glodon initiated and transferred 2 cases of duty encroachment to
the judiciary and 1 case of competition concluded in the first instance with no significant
negative impact on our operation. These experiences served as pivotal lessons driving us to
continuously enhance the legal awareness and knowledge of our employees while upholding
the fundamental tenets of business ethics.Antitrust Practices
We strictly comply with laws and regulations in our operating jurisdictions including the European
Competition Law and the Anti-Unfair Competition Law of the People’s Republic of China. We actively fortify
our compliance system to combat antitrust practices issuing the Antitrust Compliance Guidelines
and establishing a compliance management framework comprising decision-making execution
and operational teams. Leading by example the Chairman management and business heads
of the company pledge their commitment to antitrust compliance by signing the Antitrust
Compliance Commitment and conscientiously fulfilling their obligations. We refine our performance
evaluation mechanisms for antitrust compliance management to preempt and mitigate the risk
of antitrust violations thereby bolstering our competitive edge in the market.We maintain transparent channels for consultation and reporting on antitrust compliance issues
offering dedicated hotlines and email addresses for antitrust inquiries enabling preemptive
consultations and risk mitigation. This setup ensures the bottom-up unimpeded reporting
mechanism of internal misconduct and guarantees a closed loop across the entire compliance
process by steps including receiving report information recording report content assessing
risks verifying and reviewing business lines and following up on the report so as to maintain
regulatory compliance throughout.Proactively engaging in antitrust compliance training we offer comprehensive programs for the
executives and all employees complemented by specialized training and assessments tailored
to relevant operations department leaders and staff. Moreover we develop educational
materials and exams on antitrust compliance curating relevant courses accessible via our
learning and development platform for employee’s learning and growth. In 2023 we organized
10 anti-monopoly compliance system trainings and recorded 11 online courses.GREEN GOODWILL GROWTH APPENDIX 81 82
Anti-Unfair Competition
We meticulously abide by international regulations including the World Intellectual
Property Organization's Model Provisions on Protection Against Unfair Competition China's
Anti-Unfair Competition Law and other local laws governing unfair competition in our
overseas operating regions. We have also enacted and published the Manual for
Identifying and Addressing Unfair Competition and the Quick Guide to Identifying and Addressing
Unfair Competition tailored to our company's competitive landscape. These documents
outline and explain instances of unfair competition that require attention in our
business operations thereby helping the company enhance its coordination and
capabilities in unfair competition response. In 2023 we conducted 6 sessions of
training on combating commercial bribery filed one complaint related to unfair
competition and dozens of lawsuits related to intellectual property rights infringement
to safeguard our interest.2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Anti-Corruption Management In 2023:
We strictly comply with the Criminal Law of the People’s Republic of China and pertinent 12
anti-corruption laws and regulations in the jurisdictions where we operate anti-corruption training
overseas. We actively strengthen our integrity and compliance system drawing courses were held
up institutional documents such as the Whistleblowing and Investigation Management
System Declaration of Conflict of Interest and the Transparency Declaration while revising
Organized
the Employee Code of Conduct. These policies clearly outline Glodon's regulations
regarding corruption bribery and bottom lines of employee conduct supported 12 lectures
with relevant control and punitive measures fostering a culture of integrity on the integrity cultur
incorruptibility and fairness in the workplace.Covering
We strengthen the management of clean reporting and investigation updated 80%
the Reporting and Investigation Management and established a reporting reward
of key departments
mechanism providing rewards to individuals for verified reports. In order to
protect whistleblowers we have strengthened the protection mechanism for
them managing reporting channels through dedicated lines strictly maintaining
the confidentiality of whistleblower information assigning dedicated personnel to 90.45%
manage reported issues and ensuring the safety of whistleblowers. of suppliers signed
the Integrity Commitment
We strived to comprehensively foster an anti-corruption culture and atmosphere
regularly disclosing employees’ misconducts or violations of law and regulations
Handled
delivering lectures on integrity culture and creating a transparent work
environment for directors senior management and all staff to prevent fraudulent 6 reported casest
behavior. We have organized integrity empowerment activities for senior
management and conducted incorruptibility training for new employees with a with a return rate of
50% coverage rate of integrity examination for new recruits. 100%
We attach great importance to the integrity and incorruptibility management of
our suppliers strictly enforcing Integrity Commitment Declaration of No Conflict satisfaction rate of
of Interest and other institutional documents targeting suppliers. We either 100%
deduct points or initiate an exit mechanism for suppliers who break their
commitments depending on the severity of the situation. We encourage our
cooperative suppliers to report corruption and bribery cracking down on internal Dealt with and punished
and external collusion and fraudulent activities between suppliers and promptly 9 employees
handling fraud cases under the law. In 2023 we imposed a penalty of 1.5 million
for violations of discipline and law
yuan on the suppliers violating regulations. We promoted a culture of integrity
within the company to prevent misconduct. By the end of 2023 our integrity
Transferred
culture outreach among suppliers reached 90% and we sent integrity reminder
letters to all suppliers covering 100% of them. 3 to judicial organsGREEN GOODWILL GROWTH APPENDIX 83 84
Intellectual Property Protection
We hold intellectual property right (IPR) protection in high regard strictly adhering to pertinent laws and regulations
governing intellectual property protection in our operational jurisdictions such as the European Patent Convention.Continual refinement of our intellectual property management system is of paramount significance accomplished
through our revision and implementation of management protocols like the Source Code Management Patent Management and
Copyright Management seamlessly integrating intellectual property protection across the entire lifecycle of our products.Our approach includes a deep respect for the intellectual property rights of others with measures in place to mitigate
infringement risks including the establishment of anti-infringement audits. Prior to product launches rigorous intellectual
property compliance reviews are conducted to preempt any potential infringement of legitimate intellectual property
rights. Notably in 2023 a dedicated initiative on intellectual property compliance was launched systematically scanning
and cataloging the compliance status of all products. We revised and refined our IPR rules and regulations in terms of
improving compliance standards within the integrated product development (IPD) processes clarifying intellectual
property ownership in business collaborations and outlining inventor rewards within our protocols thereby ensuring the
protection of external intellectual property rights holders company partners and internal inventors within our company.Moreover Glodon’s Employee Code of Conduct delineates guidelines for employees’ use of software reinforcing legitimate
practices while our themed training sessions and activities bolster awareness of intellectual property rights protection
across all staff members.Actively safeguarding the integrity of the market we engage in the strategic deployment of relevant intellectual property
assets overseas ensuring the security of our international business operations and strengthening our IPR compliance
management. As of the close of 2023 we successfully established trademark protections framework in key regions
including the United States European Union United Kingdom Japan and Southeast Asia. Additionally we assisted clients
in securing software copyrights and collaborated with law enforcement to fight against illicit infringement activities
contributing to a robust and sound intellectual property ecosystem. Our efforts extend to legally addressing instances of
software piracy and bringing down their retailers and hacker producers collaborating with law enforcement agencies to
apprehend offenders thereby mitigating risks to product quality and information security to our users and safeguarding
the legitimate rights of authorized users.In 2023 :
4412
successful trademarks registration internal events centered on intellectual property
themes were carried out2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Privacy and Data Security
We stress a paramount emphasis on data compliance and information security leveraging comprehensive data
management as a cornerstone to build and perform a robust data security protection system fortifying defenses for big
data applications of all kinds. We work to intensify information security protection measures across all phases and
establish stringent data security emergency response plans. Upholding ethical standards in technology we responsibly
employ artificial intelligence technologies rigorously controlling data assets and unleashing data value while ensuring
information and privacy security. We take steady measures to enhance security operational monitoring capabilities and
delve into potential network security risks faced by our operations providing effective and tailored security measures in
line with client demands and achieving systematic and comprehensive management of network security risks. By
ceaselessly refining our vulnerability closure mechanisms we bolster our risk response capabilities to safeguard stable
business operations.We strictly regulate our own data collection storage and usage behaviors adhering to legal regulations such as the EU’s
General Data Protection Regulation (GDPR) and the Cybersecurity Law and Data Security Law of the People's Republic of China and other
regulations in the jurisdiction . Based on ISO27001:2013 standards we have obtained certification for our Information
Security Management System. Enhancing our management systems we have newly issued the Information Security Policy and
Strategy and Data Compliance Management strengthening compliance in network security and data security and we have also
revised protocols such as the Email Management and Internal Access Management. We have established comprehensive security
management requirements covering the entire lifecycle of data from generation storage usage transmission to
destruction and delineated departmental responsibilities for data compliance within protocols clarifying responsibility
boundaries. Designating data asset managers responsible for executing data compliance management protocols we
advance a series of data compliance management measures including risk scenario analysis for managed data. We
conduct periodic data security audits to support security traceability and incident analysis ensuring the stability
continuity and integrity of company data systems. Furthermore we maintain open channels for data security consultation
and reporting requiring employees to promptly intervene upon discovering data violations. Strengthening emergency
response capabilities we have established full-process emergency response rules from incident prevention monitoring
reporting and handling to disclosure and review. What should be mentioned is that the majority of our overseas data
processing is managed by our overseas subsidiaries so generally customer data from overseas does not involve
cross-border transmission.In terms of security design we support multi-authentication methods based on identity tokens employ strong password
policies to detect user password complexity set dynamic random verification codes and impose login timeout limits to
ensure user authentication security. Moreover we adopt HTTPS security protocols and SSL encrypted transmission to
ensure user access security. Function permissions data permissions and operation audit systems are established to
strengthen overall control permission refinement and security scanning to safeguard application security. Last but not
least measures such as data backup data access authorization control and encryption of sensitive data storage are also
adopted to ensure data security.GREEN GOODWILL GROWTH APPENDIX 85 86
With regard to security monitoring we enhance our automated product security In 2023:
capabilities executing various security scans more than 800 times cumulatively. We
promote security operational monitoring capabilities identifying and addressing 87
suspicious intrusion incidents and product security risk events achieving a 100% 0
closed-loop resolution. We improve vulnerability closure mechanisms issuing a total
of 18550 security vulnerability notices for SaaS products covering 3827 incidents of data
vulnerabilities and weak passwords. with a cumulative repair rate of over 40% within leakage occurred
10 days and over 74% within 30 days as of the end of 2023.
Moreover fully leveraging our professional expertise we participate in enacting
standards such as the Process and Technical Specification for Data Authorization
contributing our knowledge of data compliance to the construction industry.Additionally we have contributed to the Privacy Engineering White Paper sharing our
experience in corporate privacy construction.Image: The “Micro-Isolation Practice of Glodon Image: As an expert in data compliance GlodonData Center” project effectively controls the participates in the Fourth Data Governance
network traffic of thousands of workloads through Seminar and delivers a keynote speech
micro-isolation systems comprehensively profoundly discussing issues related to innovative
enhancing internal network security protection data management and relevant legal systems for
and effectively safeguarding customer data data governance.security and privacy.2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Applendix Key Performance Indicators
Environmental Performance4
Performance Indicator Sub-Indicator Unit 2020 2021 2022 2023
Total Carbon Emissions Tons of CO2 Equivalent 5519.39 3515.68 3187.27 9121.02
Response to Scope 1 Carbon Tons of CO Equivalent / / 142.67 15.37
Climate Change Emissions Total
Scope 2 Carbon Tons of CO2 Equivalent / / 3044.60 9105.65Emissions Total
Total Purchased Electricity Million kWh 5.96 5.25 5.34 16.09
Energy Use Total Natural Gas Thousand Cubic Meters 70.00 49.00 53.00 95.80Consumption
Total Gasoline Consumption Tons 16.00 8.45 9.60 5.18
Resource Use Total Office Paper Tons 29.50 14.30 6.00 11.16Consumption
Domestic Waste5 Tons 134.96 124.50 140.50 856.78
Kitchen Waste Tons 63.00 49.20 34.00 312.48
Emissions Waste Fluorescent Tubes Tons 0.30 0.30 0 0.41
Waste Toner Cartridges and
Tons 0.20 0.26 0.04 0.15
Ink Cartridges
Total Water Consumption Tons 64861.96 28660.00 28904.00 109689.00
Water Total Freshwater Tons 64441.96 28250.00 28474.00 106145.00Consumption
Resources Recycled Water Tons 420.00 410.00 430.00 3544.00
6
Water Consumption Density Tons/million yuan / / / 16.81
4 The environmental performance statistics scope in 2023 covers the office buildings in Beijing Shanghai and Xi'an. From 2020 to 2022 the statistics scope only included the
headquarters building in Beijing.
5 The statistics of domestic waste combine household waste and office waste.
6 The total water consumption of water consumption from 2020 to 2022 is only counted for the Beijing headquarters building so it is not possible to calculate the water
consumption density.Social Performance 7
Performance Indicator Sub-Indicator Unit 2020 2021 2022 2023
Total Number of Employees - 8213 9486 10683 10349
Number of Male Employees - 4910 5873 6489 6259
Number of Female - 3303 3613 4194 4090
Employees
Employment Number of Ethnic Minority
-457511558885
Employees
Number of New Recruits 2316 2784 2971 1874
During Reporting Period -
Number of Part-time
Employees - / / 0 0GREEN GOODWILL GROWTH APPENDIX 87 88
Performance Indicator Sub-Indicator Unit 2020 2021 2022 2023
Number of Full-time - 8213 9486 10683 10349
Employees
Number of Interns - / / 151 147
Number of Chinese - 8005 9254 10403 10093
Employees
Number of Foreign - 208 232 280 256
Employees
Number of Employees - 4463 4805 3742 3831
below 30 Years Old
Number of Employees - 3707 4624 6829 6440
Aged 30-50
Number of Employees - 43 57 112 78
over 50 Years Old
Number of Senior - / / / 34
Management Employees
Number of Middle - / / / 851
Management Employees
Employment
Number of General - / / / 499
Management Employees
Number of General Employees - / / / 8965
Number of Employees with
-/435156
a Doctor's Degree
Number of Employees with
-/142117591961
a Master's Degree
Number of Employees
with a Bachelor's Degree - / 7146 8042 7677
(Joint degree included)
Number of Employees with
-/876795655
College Diploma or Lower
Proportion of Employees
Covered by Five Social Insurance % 100 100 100 100
and One Housing Fund
Coverage Rate of Labor
%100100100100
Contract Signing
Total Employee Turnover Rate % 19.00 24.00 18.00 20.35
Male Employee Turnover Rate % 20.00 25.00 20.00 21.25
Female Employee Turnover Rate % 18.00 21.00 15.00 18.97
Employee Turnover Rate below % 27.00 32.00 30.00 28.14
30 Years Old
Employee
Development Employee Turnover Rate % 12.00 18.00 13.00 15.76Aged 30-50
Employee Turnover Rate over 50 % 14.00 11.00 9.00 16.67
Chinese Employee Turnover Rate % 19.00 24.00 18.00 20.56
Foreign Employee Turnover Rate % 37.00 29.00 21.00 12.112023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Performance Indicator Sub-Indicator Unit 2020 2021 2022 2023
Overall Rate of Trained Employee % 62.80 93.00 98.00 96.75
Rate of Trained Male Employee % 63.80 93.00 98.00 97.89
Rate of Trained Female
%63.2093.0098.0095.01
Employee
Senior Management % / / / 91.18
Training rate
Middle Management
%78.0080.0098.1999.29
Training rate
Genreral Management % 80.00 82.00 98.58 97.80
Training rate
Genreral Employee % / / / 96.48
Training rate
Employee
Development Total duration of Ten thousand hours / / 21.50 18.20employee training
Average Training Hours
Hours per person 36.92 26.70 22.54 16.89
per Male Employee
Average Training Hours
Hours per person 38.99 25.50 20.62 18.70
per Female Employee
Average Training Hours per
Hours per person 89.33 95.33 91.33 86.00
Senior Management Employee
Average Training Hours per Middle
Hours per person 81.00 83.00 69.72 78.50
Management Employee
Average Training Hours per
Hours per person / / / 24.02
General Management Employee
Average Training Hours per Hours per person / / 21.65 16.21
General Employee
Number of Fire Drills Times 2 2 2 13
Occupational Health
%100100100100
Examination Rate
Annual Leave Rate % 37.35 38.28 38.58 39.00
Health Maternity Leave Rate % 100 100 100 100
and Safety Number of Deaths due to
-0110
Occupational Injuries
Death Rate due to
%00.010.0090
Occupational Injuries
Number of Workdays Lost - 0 64 354 193
due to Occupational Injuries
Total Number of Suppliers - 1075 837 1836 3246
Total Number of Chinese - / / 1836 3233
Suppliers
Supply Chain
Total Number of Overseas
Management - / / 0 13Suppliers
Number of Manufacturing
Suppliers Assessed for - / / / 26
Environmental and Social RisksGREEN GOODWILL GROWTH APPENDIX 89 90
Performance Indicator Sub-Indicator Unit 2020 2021 2022 2023
Proportion Rate of Suppliers
Signing Corporate Social - / / 39.10 92.60
Responsibility
Supply Chain Supplier Audit Frequency Times / / / 60
Management
Number of Suppliers Improved
- / / 17 35after Audit
Number of Suppliers Terminating - / / 39 0
Cooperation after Audit
Number of Donors to the - 3648 3942 3183 2305
Family Fund
Employee Care Total Amount of Donations to Million Yuan 1.11 1.39 1.16 1.84Family Fund
Number of Visiting Employees
94108120135
and Their Families -
Number of Employee
213357399283
Community Volunteer Activities -
Contributions Total Amount of Social
Charity Donations Million Yuan 5.77 8.17 18.34 18.76
7 The names and calibers of some of the indicators have been adjusted so it is not possible to count the data of previous years.
Economic Performance
Performance Indicator Sub-indicator Unit 2020 2021 2022 2023
Total Asset Billion Yuan 9.55 10.07 11.55 10.68
Operational Operation Revenue Billion Yuan 3.95 5.56 6.55 6.53
Efficiency
Total Profit Billion Yuan 0.41 0.76 1.08 0.15
Asset-Liability Ratio % 31.31 37.69 41.09 40.25
Number of Patent Applications - 127 210 155 138
Number of Patent Granted - 94 18 29 59
Number of Registered - 87 80 281 85
Software Copyrights
Number of Registered - 65 168 78 44
Trademarks
Research and Total R&D Investment Billion Yuan 1.34 1.63 1.86 1.96
Development
(R&D) R&D Investment Proportion % 33.93 29.23 28.36 30.09of Operating Revenue
R&D Personnel Proportion
%40.0541.4640.6145.43
of Company Employees
Survey Results of Points 88 87.6 87.5 87.7
Product Satisfaction
Complaint Handling Rate (User
%100100100100
Feedback Resolution Rate)2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
GRI Index
Disclosure Item Position
2-1 Organizational details P5
2-2 Entities included in the organization’s sustainability reporting P2
2-3 Reporting period frequency and contact point P2
2-4 Restatements of information P2
2-5 External assurance P93
2-6 Activities value chain and other business relationships P10
2-7 Employees P87
2-8 Workers who are not employees P90
2-9 Governance structure and composition P75
2-10 Nomination and selection of the highest governance body P75
2-11 Chair of the highest governance body P75
2-12 Role of the highest governance body in overseeing the management of impacts P12
2-13 Delegation of responsibility for managing impacts P12
2-14 Role of the highest governance body in sustainability reporting P12
2-15 Conflicts of interest P76
2-16 Communication of critical concerns P12
2-17 Collective knowledge of the highest governance body P12
2-18 Evaluation of the performance of thehighest governance body P12
2-19 Remuneration policies Refer to Annual Report
2-20 Process to determine remuneration Refer to Annual Report
2-21 Annual total compensation ratio Refer to Annual Report
2-22 Statement on sustainable development strategy P11
2-23 Policy commitments P80
2-24 Embedding policy commitments P79
2-25 Processes to remediate negative impacts P79
2-26 Mechanisms for seeking advice and raising concerns P34
2-27 Compliance with laws and regulations P81
2-28 Membership associations P53
2-29 Approach to stakeholder engagement P13
2-30 Collective bargaining agreements P34
3-1 Process to determine material topics P14
3-2 List of material topics P14
3-3 Management of material topics P14
203-1 Infrastructure investments and services supported P69
203-2 Significant indirect economic impacts P53
205-1 Operations assessed for risks related to corruption P83
205-2 Communication and training about anti-corruption policies and procedures P83GREEN GOODWILL GROWTH APPENDIX 91 92
Disclosure Item Position
205-3 Confirmed incidents of corruption and actions taken P83
206-1 Legal actions for anti-competitive behavior anti-trust and monopoly practices P82
207-1 Approach to tax Refer to Annual Report
207-2 Tax governance control and risk management Refer to Annual Report
207-3 Stakeholder engagement and management of concerns related to tax Refer to Annual Report
207-4 Country-by-country reporting Refer to Annual Report
302-1 Energy consumption within the organization P87
302-2 Energy consumption outside of the organization P22
302-3 Energy intensity P87
302-4 Reduction of energy consumption P87
302-5 Reductions in energy requirements of products and services P25
305-1 Direct (Scope 1) GHG emissions P20
305-2 Energy indirect (Scope 2) GHG emissions P20
305-3 Other indirect (Scope 3) GHG emissions P21
305-4 GHG emissions intensity P15
305-5 Reduction of GHG emissions P87
305-6 Emissions of ozone-depleting substances (ODS) Nonexistent
305-7 Nitrogen oxides (NOx) sulfur oxides (SOx) and other significant air emissions Nonexistent
308-1 New suppliers that were screened using environmental criteria P47
308-2 Negative environmental impacts in the supply chain and actions taken P47
401-1 New employee hires and employee turnover P87
401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees P36
401-3 Parental leave P34
404-1 Average hours of training per year per employee P88
404-2 Programs for upgrading employee skills and transition assistance programs P37
404-3 Percentage of employees receiving regular performance and career development review P39
405-1 Diversity of governance bodies and employees P88
405-2 Ratio of basic salary and remuneration of women to men Refer to Annual Report
406-1 Incidents of discrimination and corrective actions taken Nonexistent
408-1 Operations and suppliers at significant risk for incidents of child labor P34
409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor P34
414-1 New suppliers that were screened using social criteria P47
414-2 Negative social impacts in the supply chain and actions taken P47
417-1 Requirements for product and service information and labeling P47
417-2 Incidents of non-compliance concerning product and service information and labeling Nonexistent
417-3 Incidents of non-compliance concerning marketing communications Nonexistent
418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data Nonexistent2023 EnvironmentalSocialand Governance (ESG) Report ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN ABOUT GLODON SUSTAINABLE DEVELOPMENT MANAGEMENT
Export Reviews
In the Glodon Company Limited 2023 Sustainability Report I through providing digital software and hardware products
observed Glodon's warmth and dedication and I am sincerely solutions and related services aligns with and satisfies the
delighted to see Glodon continuously making solid strides on digital transformation requirements of the construction
the path of sustainable development. industry. Furthermore Glodon develops new quality
productive forces leveraging its advantages in independent
The report clearly presents Glodon's strategic layout for BIM big data and other information technologies to provide
sustainable development. Glodon's goals and vision for innovative solutions for urban construction operation and
sustainable development align with its corporate objectives renewal. By integrating and sharing information Glodon
and pace of development deepening the company's enhances the refinement and intelligence of project
corporate culture and social responsibility genes within its management driving high-quality development in the
core responsibilities. This alignment of ideology and practice construction industry and fully delivering the value that
integrates Glodon’s growth with sustainable development. Glodon creates for stakeholders based on its business edges.Moreover the strategic model comprehensively breaks down
Glodon's understanding of corporate social responsibility and Overall I believe the Glodon Company Limited 2023
sustainable development providing all stakeholders with a Sustainability Report is a comprehensive and vivid document
clear outline of the company's sustainable development layout fully showcasing its efforts and achievements in the
and value positioning. The report's main framework is environmental social and governance fields. It also reflects
centered around the strategic model with rigorous logic and Glodon's high regard and steadfast commitment to
a clear main thread. sustainable development. I hope Glodon will continue to
deepen and solidify its path of sustainable development
The report fully showcases Glodon's governance capabilities in creating broader social value and achieving more
response to opportunities and risks. It precisely focuses on breakthroughs and accomplishments.material topics concerning the various dimensions. From the
perspective of the environment Glodon actively responds to
the Paris Agreement by developing tools such as carbon
emission measurement cloud platforms to promote energy Xiaoguang Wang
conservation emission reduction and efficient resource Member of the Chinese expert working group for the ESG
utilization in the construction industry. Glodon has also built an Coordinating Committee of ISO (ISO/ESG CC)
ecological information model and digital twin technology
platform to facilitate smart environmental governance making
positive contributions to addressing global climate change and
biodiversity protection. In the social dimension Glodon delves
into various key technologies for research and innovation
achieving multiple accomplishments and establishing
industry-open platforms to cultivate digital talents for the
entire industry's high-quality development. Comprehensive
management measures for industry-focused risk issues such
as data security have been disclosed effectively meeting
stakeholder expectations.The content of the report reflects distinct Glodon
characteristics. Themed around Digital Intelligence Quality
and Governance the report demonstrates how GlodonGREEN GOODWILL GROWTH APPENDIX 93 94
Terminology Interpretation
The Ninth Three-Year Strategy It refers to Glodon’s ninth three-year strategic plan covering the period from 2023 to 2025.Digital building refers to the industry strategy of promoting transformation and modernization of the
construction industry with information technologies such as BIM cloud computing big data IoT mobile
internet and AI. The strategy employs advanced lean construction methods and integrates people processes
Digital Building data technologies and business systems to make all construction processes factors and stakeholders online
digital and smart. It creates a new ecosystem that involves projects enterprises and the entire industry. By
promoting industrial innovations featuring digital design construction and O&M approaches Glodon aims to
improve the industry and achieve the goal of making every project a success.A methodology driven by digitalization and engineering data integration establishing a unified collaborative
work model encompassing the whole process all design factors and all participants involved in the design
phase. This approach facilitates pre-simulation of construction and operational scenarios during the design
Digital Design phase enabling fully digital prototypes and integrated delivery solutions. Its objectives include enhancing
design efficiency fostering project collaboration expanding enterprise operations improving industry
supervision and regulation and ultimately empowering the digital transformation and advancement of the
design sector ensuring the success of every engineering project.BIM refers to Building Information Modeling a modeling approach that leverages diverse construction
BIM project-related information and data as the foundation for building models enabling the simulation of
real-world building information through digital means.CIM refers to City Information Modeling it is an integrated modeling approach grounded in technologies such
as Building Information Modeling (BIM) Geographic Information Systems (GIS) and the Internet of Things (IoT).CIM CIM synthesizes multi-dimensional and multi-scale city model data incorporating above-ground and
underground indoor and outdoor historical and future data along with urban perception data to establish a
comprehensive and sound city information complex within a three-dimensional digital space.SaaS means Software-as-a-service which is an innovative software application model where vendors host
SaaS application software on servers allowing customers to subscribe to tailored application software services
based on their specific needs. Customers may pay fees corresponding to their subscribed services and
duration receiving related services in return.BUG means software defects which refers to problems errors or hidden functional flaws present in computer
BUG software or programs impeding their normal operation and potentially damaging users’ demands and
experience.Artificial Intelligence (AI) represents a burgeoning technology dedicated to studying developing and applying
Artificial Intelligence (AI) theories methodologies technologies and application systems aimed at simulating extending and
augmenting human intelligence.The entire lifecycle of engineering project encompasses the whole process of construction project from the
Construction Project Lifecycle project approval to its completion utilization and eventual obsolescence. This lifecycle typically spans the
phases including feasibility analysis design tendering (trade or purchasing) construction operation and
maintenance and project demolition.Reader Feedback
Dear Readers
Thank you for taking the time to read and review the Glodon Company Limited
2023 Environmental Social and Governance (ESG) Report. We highly value and eagerly await your feedback
on Glodon's sustainable development management practices and information disclosure. Your opinions and
suggestions serve as essential guidance for our continuous advancement in management and practices of
sustainable development. We sincerely look forward to hearing from you! Please provide your feedback by
answering the following questions
Multiple-Choice Questions (Please check the corresponding box):
1.Which of the following stakeholder categories do you belong to
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Partners/Suppliers Employees Community/Social Public Others
2.How do you rate the report's responsiveness and disclosure regarding stakeholder concerns
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3.Do you believe this report adequately reflects Glodon's significant impacts on the economy
society and the environment
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4.How would you rate the report's readability including its logic content design language and
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Open-ended Questions:
1.What aspects of this report are most satisfactory to you
2.Do you have any additional comments or suggestions regarding our report and accountability practices
Please assist us by completing the feedback form and sending it back to us via:
Telephone: 86-10-56403000
Company Website: www.glodon.com/en/
Contact Address: E-1310 Xibeiwang East Road Haidian District Beijing China.Zip Code: 100193
Email: esg@glodon.com
Thank you for your cooperation and valuable feedback!www.glodon.com/en/
Stock Code: 002410
Glodon Company Limited
ENVIRONMENTAL SOCIAL AND
GOVERNANCE (ESG) REPORT
2023
Making Every Project A Success
This report is made of
biodegradable recycled paper