12关于本报告目录

报告说明报告语言夯基固本03董事长致辞

本报告是天津港股份有限公司（以下简称：“天津港”“津本报告以简体中文版和英文版发布。如有歧义，请以简05关于天津港1完善责任治理体系港”或“公司”）发布的第二份环境、社会及公司治理（ESG） 体中文版为准。 05 2023 年度履责成果 13 公司治理报告。此前，公司已连续发布十四份年度社会责任报告。

编制依据07责任专题：

本报告本着客观、规范、透明和全面的原则，旨在总结21内部控制与风险管理融汇津港，书写高质量服务公司 2023 年度 ESG 工作进展，呈现公司在实际经营中 《可持续发展报告标准》（GRI Standards） “一带一路”建设新篇章 23 商业道德践行 ESG 管理理念、推进可持续发展的探索实践，增进 《可持续发展目标（SDGs）企业行动指南》 25 投资者关系管理利益相关方沟通交流，回应各方对公司 ESG 领域实质性《社会责任报告编写指南》（GB/T36001-2015） 26 知识产权保护

议题的关切，督促公司在履行 ESG 责任上不断改进。 26 信息安全与隐私保护《中国企业社会责任报告指南》（CASS-ESG 5.0）报告周期上海证券交易所《上市公司自律监管指引第1号——规本报告详细披露了公司在2023年01月01日至12月31范运作》日期间，在经济、环境、社会和治理等领域的实践和绩效。智慧赋能“双碳”先行为增强报告可比性和完整性，本报告部分内容适当溯及上海证券交易所《公司履行社会责任的报告编制指引》以往年份。2打造一流港口服务3建设绿色低碳港口报告范围获取本报告29安全生产43环境治理

本报告披露范围涵盖天津港股份有限公司全资及控股公 本报告通过 PDF 电子文件形式向社会发布。读者可以登 32 科技创新与技术研发 45 应对气候变化与能源管理司，为保证报告的延展性和可读性，部分案例涉及参股 录上海证券交易所网站（http://www.sse.com.cn）了解 35 客户服务与权益保障 48 水资源管理公司。关于全资、控股及部分参股公司称谓，详见“全详细信息并下载本报告电子版。如需获取印刷品或对报37货运效率与质量49废弃物与排放物管理资及控股子公司、主要参股公司一览表”。告内容有疑问和建议，欢迎来电或来函。联系方式如下：38供应链管理50生物多样性保护数据来源与可靠性保证40协会参与

本报告披露的信息和数据来自公司内部收集、统计报告

及公开资料，报告中涉及到的经济数据与天津港股份有地址:天津市滨海新区津港路99号和合共生限公司2023年年度报告中数据范围保持一致，所涉及附录货币金额均以人民币作为计量货币。如无特殊说明，本邮编:3004614共创和谐幸福港口报告所披露的经济、环境、社会数据覆盖公司合并范围

内的企业，部分公司治理类信息和数据仅覆盖公司本部。 电话 :022-25706615 53 员工权益保护 63 ESG 关键绩效表本公司承诺本报告披露的信息和数据不存在任何虚假记 55 多元化与包容性 69 GRI 内容索引

传真:022-25706615

载、误导性陈述，并对其内容真实性、准确性和完整性56职业健康与安全74读者阅读反馈负责。 邮箱 :tianjinport@tianjin-port.com 56 员工培训与发展

58员工福利与关怀

60社会公益

0102董事长致辞

2023年，地缘政治摩擦升级，环境风险年，我们深刻领悟“十四五”时期经济社会发展的基本康和成长。我们为员工提供全面的薪酬福利保障，确保加剧，利率及汇率持续波动，经济流通 原则，构建自身 ESG 治理体系， ESG 政策制度得到有 他们享有公平、合理的待遇。同时，我们注重员工的职壁垒不断增加，全球经济贸易面临着前效完善。在港口可持续发展水平积极稳步提升的同时，业发展规划，通过内训师培训计划等人才培训实践，不所未有的挑战，全球经济复苏的步伐呈 我们入选中国上市公司协会 2023 年上市公司 ESG 最佳 断提升员工的专业技能和综合素质，使他们在为企业创现不稳定、不平衡态势。面对严峻的外实践以及优秀实践案例，荣获2023金融界“金智奖”，造价值的同时，也能与企业共同成长。我们始终秉持诚部环境，天津港始终牢记总书记的殷殷 入选华夏时报 2023《中国企业 ESG 实践观察白皮书暨 信、合作、共赢的原则，不断完善供应商管理体系，优嘱托，始终保持着坚定的信念和决心， 上市公司 ESG 现状与趋势分析报告》环境维度（E）优 化供应链管理流程，确保与供应商建立长期稳定的合作以“志在万里，努力打造世界一流的智秀案例。关系。同时，我们高度重视客户满意度，通过定期开展慧港口、绿色港口，更好服务京津冀协客户满意度调研，不断提升服务质量。我们积极响应国同发展和共建‘一带一路’”为奋斗目标，深入构建创新发展能力，加快智慧绿色港口建设。2023家乡村振兴的号召，多种方式为贫困地区的发展贡献力在新时代新征程上努力塑造可持续发展年，我们围绕数字化、自动化转型，统筹实施智慧港口量。同时，我们还持续开展爱心捐赠、社区帮扶等慈善新优势。建设重点项目24个，完成资产投资2.8亿元，公司研公益活动，深入走进当地社区，为居民提供实实在在的发人员数量继续增长；我们坚持以科技赋能安全管理，帮助。

深度服务国家重大战略，构建可持续发持续提升“科技兴安”效能，安全风险得到有效控制；

展能力。立足于京津冀这一经济腹地，我们在保证环境合规治理的同时，加大清洁技术的应用，东方风来满眼春，潮起正是扬帆时。面向未来，我们将天津港凭借其得天独厚的资源条件，肩绿色港口建设蹄疾步稳。2023年，公司所属三个滚装继续沿着总书记指引的方向，接续奋斗，始终致力于建负起服务国家战略的重要使命。我们聚码头同时获得中国船级社颁发的《碳中和评价证书》，设世界一流的绿色港口、智慧港口和枢纽港口，全面推力高水平开发开放，推进京津冀协同发成为全球港口首批实现全部“零碳”运营的滚装码头；动天津北方国际航运枢纽的建设，构建深化服务“大循展，深度参与“一带一路”倡议的共建太平洋国际公司获颁五星级“中国绿色港口”，成为全环”“双循环”新发展格局的战略支点，为客户提供更进程，致力于推动区域经济的互联互通国港口首个通过评审的传统集装箱码头。与此同时，公好的服务，为股东创造更大的价值，为天津港的蓬勃发和协调发展，不断提升对周边地区的经司完成新能源设备及配套建设、节能技术应用、能源在展开创新篇章。

济影响力和服务能力。2023年，天津线监测等绿色港口建设相关项目13项，大力推进光伏、港营业收入达117.04亿元，同比增长风力发电设施建设，继续履行岸电设施“应接尽接”工作，

8.15%；实现归属于上市公司股东的净在实现自身绿色发展的同时鼓励和支持客户践行绿色行

利润9.82亿元，同比增长32.60%；完动。

成货物吞吐量4.45亿吨，完成集装箱吞深化人本津港建设，扩大幸福港口影响力。我们积极履吐量2002万标准箱。我们紧密围绕新行企业社会责任，致力于实现经济效益与社会效益的双发展格局，优化企业运营，提升服务品质，赢。我们坚守以人为本，高度重视企业员工的安全、健天津港股份有限公司董事长确保港口的高效运转和顺畅通达。2023

0304关于天津港

天津港股份有限公司的前身是天津港储运股份有限公司，是1992年由天津港务局独家发起以定向募集方式设立的股份有限公司。1996年6月14日，公司在上海证券交易所挂牌上市，2005年12月27日完成股权分置改革方案的实施。社未发生特别重大事故、重大事故、一般职工代表大会召开次数40次，共计公司业务主要包括装卸、销售、物流和港口综合配套服务等。公司主要货类包括散杂货、集装箱等。公司实际控制人为民主管理事故2668人次参与天津港（集团）有限公司，最终控制人为天津市人民政府国有资产监督管理委员会。会无员工伤亡拥有女性员工1328人占比24.62%类安全生产安全生产总投入达0.9亿元中级管理人员中女性员工占比3.23%多元化与

开展安全生产培训754场高级管理人员中女性员工占比0.11%

企业精神志在万里勇攀高峰包容性组织安全生产应急事件演练941次拥有少数民族员工176人占比3.26%

安全生产检查发现问题整改率达100%全额缴纳残疾人保障金达672.8万元

科技创新与技智慧港口建设方面完成资产投资2.8亿元接受培训的员工总人次达8978人次

企业使命承载期盼集散文明研发人员总数达547人，研发人员占术研发员工培训总时长达182458小时比达10.14%员工培训员工接受培训的平均时长达20.32小时企业文化客户平均满意度达96%以上客户服务培训考核总通过率达97.80%

集装箱线上办单率超97%员工志愿活动参与总人数达316人

企业核心价值观人为本质为先客为尊劳动合同制员工占比100%社会公益员工志愿活动人均时长达117.63小时员工雇佣新入职员工总数达121人

员工薪酬总投入达94788.54万元企业宣传语天下港口津通世界

2023年度履责成果治召开股东大会2次

公司治理召开董事会13次理召开监事会6次

类董事会独立独立董事4名，占比44.44%环环保总投入达1.81亿元性与多元化女性董事1名，占比11.11%57%的下属子公司获得环境管理体系认证、39%的下属子公司获得能源管理环境管理体系认证公司本部新增制度12项、修订制度15项、共有内部制度237项境环境负面事件0起、重大溢油溢漏事件0起内部控制与公司本部共开展各类合同审核90项、制度审核45项、经营管理材料审核58项、议案材料审核78项，类绿化面积超过67.32万平方米，绿地内树木总数达31.90万株风险管理提出意见建议198条完成新能源设备及配套建设、节能技术应用、能源在线监测等绿色港口建设相公司本部对28项经营决策、28项规章制度、83份合同以及24项所属子公司三会议案进行法律审核

关项目13项，年度资额6000万元，项目节能量2100吨标煤，替代燃油量能源管理2000吨，减少碳排放900吨，减少直接碳排放6000吨反腐败与廉公司本部开展日常廉洁教育、警示教育共计108次，共1584人次参与新能源动力车辆配套设施数量71个洁管理子公司开展反腐败、反贿赂培训共计164场，共13229人次参与，培训总时长达115.7小时雨水收集使用量达1181911吨投资者关系披露定期报告4则、临时公告44则水资源管理

循环水或再生水使用量达1267263吨管理开展投资者交流活动9场，收到并回答投资者提问数量达86个，接待投资者达48人次

0506责书融天津，海上丝绸之路的战略支点，跨越千年的丝绸之路在此海陆交汇、任写汇案例新增南美西新航线，织密海上货运网络高历久弥新。2013年，中国国家主席习近平在出访中亚和东南亚国家专津期间，先后提出共建“丝绸之路经济带”和“21世纪海上丝绸之路”(以质2023年12月，在太平洋国际公司作业现场，数十台电动集卡往来穿梭，加紧完成“罗安达轮”集装箱船的作业任务，下简称“一带一路”)的重大倡议，得到国际社会高度关注。天津港题当天下午这艘货轮将带着京津冀区域的集装箱货物出海远航，驶向哥伦比亚、厄瓜多尔、秘鲁、智利等南美洲国家。量港牢记习近平总书记的厚望嘱托，围绕新使命、新目标、新任务，真以此为标志，天津港成功开通天津—南美西新航线，进一步拓展天津港海向通达度，织密覆盖全球的集装箱航运抓实干，善作善成，全力打造绿色智慧枢纽港口，促进港产城深度服网络，提升北方国际航运枢纽功能，增强天津港作为京津冀“海上门户”和“一带一路”海陆交汇点的辐射带融合和港口经济高质量发展，奋力谱写中国式现代化港口建设、服动作用，促进中国和南美新兴经济体的贸易增长多样化，为畅通国内国际双循环贡献港口力量。

务务共建“一带一路”的新篇章。

「一踔厉奋发带坚定不移打造陆海双向高水平开放平台一港口雄开万里流，向海而兴创未来。天津港地处渤海湾核心区域，“河路港”与“海港”在此交融，作为国家重要的战略资源，是京津冀及“三北”地区的海上门户，具有独特的区位、政策、产业及市场优势，是北」方国际航运枢纽功能的核心载体。近年来，天津港在服务“一带一路”建和京津冀协同发展等方面不断聚焦发力，特别是在远洋航线方面的优势正逐步显现，为我国构建海陆内外联通、东西双向互济的开放设格局做出了积极贡献，海上丝绸之路支点作用越发凸显。

新

篇织密海向服务网络，为畅通国内国际双循环贡献津港力量章自“一带一路”倡议提出以来，公司积极响应、主动谋划，着力拓宽海向通道，织密“21世纪海上丝绸之路”航线网络。2023年，公司持续深化“四千行动”“春雨行动”，广泛走访重点船公司、重点客户、交叉客户，新增多条直航欧洲、南美洲、东南亚等地区的集装箱航线，集装箱航线数量达到145条，其中“一带一路”航线拓阔陆向服务网络，海铁联运打造高质量物流功能55 条，覆盖 100 多个国家和地区，同 RCEP 等相关国家的集装箱量 公司充分发挥中蒙俄经济走廊东端桥头堡和三条大陆桥过境通道优势，以做强海铁联运为纽带，强化东西贯通。目前，同比增长10%以上，不仅进一步加密了天津港现有航线网络，更填公司已与俄罗斯、蒙古、德国、白俄罗斯、土耳其、哈萨克斯坦等多个国家开行中欧班列，并且构建起“两桥三通道四补了近年来天津港南美航路直航航线的空白；公司坚持合作共赢理口岸”丝路陆桥通道，完善“三线十区”内陆营销网络，全国覆盖网点达120家，以开通运行“津海晋门”绿色运输念，与口岸单位、港航企业签订世界一流港口全面战略合作协议，新通道、“长春—天津港”班列等为支撑，进一步强化北方腹地资源流通配置，更好服务优势产业和新兴产业。一直以来，发起组建中国内贸集装箱港航服务联盟，打造“海上高速 FAST”、“两 公司不断加强与铁路部门配合，优化作业组织，确保海铁换装服务的紧密性，保障中欧（中亚）班列运行顺畅。与此同时，港一航”、环渤海“天天班”等品牌，更好服务南北大循环。与日公司持续做好重要物资疏运工作，针对蒙古国方面关于对易冻货物紧急发运的需求，协调铁路北京局优先安排相关货物本神户港、澳大利亚墨尔本港、比利时安特卫普-布鲁日港、韩国仁疏运并做好场站作业配合，实现易冻货物全部疏运完毕，受到蒙方客户一致认可。2023年，公司拥有海铁联运班列40川港、柬埔寨西哈努克港等港口建立友好关系，持续做大港口国际“朋余条，其中陆桥国际班列4条；完成陆桥国际班列量8.5万标箱，进一步巩固了天津港陆桥国际班列运量居全国沿海港友圈”。口的领先地位。

0708案例依托区位优势，打造中欧班列海铁联运特色品牌智慧港口作为现代港口运输的新业态，已成为全球港口创新转型的理念共识。天津港不断加大自动化、少人化、绿色化、数字化升级改造工程，通过创新技术应用进一步提升港区运输自动化水平，率先开启传统集装箱码头全流程自动化升级

2023年11月，一列装载着食品、日用百货、机械配件等货品的中欧（中亚）班列，从天津新港站物捷三专用改造，加速启动港口无人驾驶示范区建设，着力提升集装箱大型装卸设备自动化水平，以更高水平更高要求打造海上丝线开出，驶向蒙古国。这是天津港与中国铁路北京局在2023年共同组织发运的第600列中欧（中亚）班列，绸之路的智慧一环。公司实施“效率年”攻坚行动，以“五保五即”为抓手，深化口岸合作，落地“三零服务”“速审为推动共建“一带一路”高质量发展，畅通国内国际市场“双循环”提供了重要助力。 直推”“零待时”等创新举措，外贸集装箱船舶直靠率 99%，M 效率达 32.5 自然箱 / 小时，马士基欧洲线、马士基地中海线、地中海西非线、中远海运美西线、中远海运欧洲线、韩新海运欧洲线等6条航线作业效率排名全球港口首位，打响“津港效率、全球领先”品牌。

案例智慧引领，打造服务一带一路质效名片太平洋国际公司勇担智慧港口建设使命，深入推进自动化升级改造项目，积极攻坚克难，突破20余项关键技术，开展 5G-A 技术港口场景首次应用测试，加快 ART 应用，系统推进岸桥、场桥、堆场的自动化改造 《全自动四绳轮胎吊关键技术研发与应用》项目荣获中国港口协会科技进步一等奖；以智慧赋能，擦亮“津港效率”名片，探索创建“M 效率”品牌，先后 12 次打破世界在泊船时效率纪录，先后 3 次刷新内贸航线作业效率，精品航线船时效率保持全球领先；建成集生产调度指挥、安全综合治理、能源数字化管控、环境大气智能监测等

系统平台于一体的“智慧太平洋”一体化管控中心，为精细化生产经营管理插上科技“翅膀”。

凝心聚力推进海上丝绸之路绿色智慧枢纽港口建设

天津港始终以服务国家战略为己任，在致力于成为世界一流港口的同时，着力推进绿色、智慧、枢纽等各领域实现突破，持续提升港口效率、完善港口服务、增强港口功能，不断提高服务高水平对外开放和共建“一带一路”的能级。

实现碳达峰碳中和是贯彻新发展理念、构建新发展格局、推动高质量发展的内在要求。近年来，天津港大力推进港区绿色转型升级，全力打造“以人为本、安全健康、环境友好”的世界一流绿色港口。公司高标准谋划实施推进港口绿色新能源布局，以落实国家“双碳”战略为主线，加快推进港口能源结构转型，努力实现绿色低碳发展，为持续建设海上丝绸之路贡献绿色力量。

案例“双碳”落实，滚装码头实现“零碳”运营

2023年伊始，天津港所属三个滚装码头公司同时获得中国船级社颁发的《碳中和评价证书》，成为全球首批

实现全部“零碳”运营的滚装码头。作为北方最大的汽车进出口口岸，本次通过同时在三个滚装码头协同构建新能源发电系统、全部采用 LED 节能照明、研发应用智慧化能源监控系统、推广岸电高比例覆盖等手段，成殷殷嘱托犹在耳，踔厉奋发正当时。建设“21世纪海上丝绸之路”的新征程号角已经吹响，天津港将不断一体推进智功实现三个滚装码头“零碳”运营，在持续引领世界港口低碳发展上树立天津港样板。

慧绿色枢纽港口建设和适港产业发展，全力打造智慧绿色枢纽港口升级版，全力实施港产城融合发展行动，加快北方国际航运核心区建设，实施更高水平对外开放，持续提升国际枢纽港功能、推动港航产业发展，为海洋强国建设、服务京津冀协同发展、共建“一带一路”提供有力支撑，奋力书写中国式现代化港口建设、共建与服务“一带一路”津港篇章。

0910夯基固本

完善责任治理体系

公司恪守高水准的企业治理标准，不断完善治理结构、提升可持续发展治理能力、优化内部风险控制体系，坚持依法合规经营，强化投资者保护和信息披露质量，以优质的治理能力护航公司高质量发展。

公司治理投资者关系管理内部控制与风险管理知识产权保护商业道德信息安全与隐私保护

贡献联合国可持续发展目标 (SDGs)

1112公司治理董事会

公司按照《中华人民共和国公司法》《公司章程》的规定选聘董事，董事会成员构成科学多元、权责清晰。公司董事会下设战略委员会、审计委员会、薪酬与考核委员会、提名委员会。2023年，公司进一步完善独立董事履责机制，修订《独立董事制度》，明晰独立董事职责。

三会治理股东大会

公司股东大会、监事会、2023年董事会及高级管理层严格监事会战略委员会共召开董事会听取汇报数审议通过议案数按照相关法律法规及政策

审计委员会13次3次46项规定，认真履行职责，充分发挥董事会专门委员会董事会

和独立董事的作用，维护薪酬与考核委员会股东和公司利益，保障公审计委员会召开审议通过议案提名委员会召开审议通过议案管理层提名委员会司稳健经营。13次27项4次7项公司治理构架图股东大会战略委员会召开审议通过议案薪酬与考核委员会召开审议通过议案

股东大会是公司的最高权力机构，依法行使职权。公司按照《公司章程》的规定召开股东大会，保障股东享有平等地位，1次1项3次4项有效行使其知情权、参与权、质询权、表决权等股东权利。2023年，公司共召开股东大会2次，审议通过议案数达15项。

董事会独立性与多元化

公司认为董事会的独立性和多元化是保障股东利益、维持公司行稳致远的关键因素。公司执行董事会成员多元化和独立性政策。提名委员会在审查和评估合适的候选人担任本公司董事时，将董事会成员的专业经验、技能、知识、服务任期、地区、文化、教育背景、性别及年龄等因素纳入考量之中。现任董事会成员来自不同行业，具有丰富的工作经验，专业领域覆盖法律、经济学、会计及金融等，有利于董事会科学决策。提名委员会负责评估董事会独立性，确保公司董事会人数和人员构成符合法律、法规的规定，独立董事的人数超过董事会总人数的三分之一。与此同时，公司邀请独立董事担任董事会专业委员会主席或成员，以发挥独立董事专业能力，为公司发展建言献策。

2023年

独立董事占比女性董事占比

公司共有董事4名44.44%1名11.11%会成员

9名，其中战略委员会独立审计委员会独立董事提名委员会独立董事薪酬与考核委员会独立董

董事占比40%占比100%占比66.67%事占比66.67%

1314董事会成员履职有效性评价

公司通过《董事履职评价表》对公司董事会成员在行为操守、履职业绩、专业素养、参会表现和咨询服务等方面进行评价， ESG 工作的最高负责和决策机构以促进董事会运作效能的提升。董事会案例入选《2023上市公司董事会最佳实践》优秀实践案例

董事会 ESG 工作的研究、建议和指导机构

2023年11月，公司在中国上市公司协会举办的“2023中国上市公司企业战略委员会家年会暨 2023 上市公司董事会最佳实践发布活动”中，入选《2023 上市公 ESG 工作的统筹机构，由公司总裁担任组长，董事会秘司董事会最佳实践》优秀实践案例，进一步提升了公司在资本市场的影响力。

ESG 书担任副组长，各部门负责人及子公司负责人担任成员《2023上市公司董事会最佳实践》奖项工作领导小组

公司各部门、各子公司是 ESG 工作的执行单位

公司各部门、各子公司

监事会 董事会办公室 董事会办公室是负责公司 ESG 工作的日常办事机构

公司监事会由5名监事组成，人数和人员构成符合法律法规的要求。公司监事会认真履责，对公司财务状况和经营情况、关联交易以及董事和高级管理人员履职情况的合法合规性进行监督，维护公司及股东的合法权益。 公司 ESG 管理组织架构图

2023年

监事会成员 职工监事 共召开监事会 听取汇报 审议通过议案 ESG 发展战略

5名2名6次2项16项低碳环保以人为本完善治理

科技推动港口绿色发展责任驱动港口安全发展合规稳健高效运作模式

公司坚持贯彻习近平生态文公司始终将安全作为企业生公司按照监管要求，结合自高级管理人员明思想，积极践行“绿水青产经营第一要务，秉持“人身定位，建立依法合规、符山就是金山银山”的绿色发民至上、生命至上、安全健合企业实际的治理模式。与公司高级管理人员履职尽责，充分发挥自身专业优势和管理能力。2023年，公司组织新任高级管理人员进行上市公司展理念牢记习近平总书记康、环境友好”的安全核心此同时，公司不断建立健全治理专题培训，确保公司高管团队依规开展上市公司管理和规范运作。

“努力打造世界一流的绿色价值观，搭建以1个安全制度体系，加强顶层设计，港口”的殷切嘱托落实“双文化引领、6大管理体系支将党的建设纳入公司章程；职业经理人机制履行碳”目标将“绿色港口建设”撑、6大考核体系保障、1搭建完善的治理体系，充分为深入推进世界一流绿色智慧枢纽港口建设，创新企业领导人员管理方式，公司于2020年开展职业经理人选聘工作，贯穿企业高质量发展的各领个激励体系为导向的天津港发挥党委的领导作用、股东搭建职业经理人团队。2023年，公司严格履行职业经理人任期制度，重新选聘总裁、副总裁共5人。域、全过程，努力打造“以“1661”1安全环保管理体系，大会与董事会专项决策作用人为本、安全健康、环境友统筹企业发展和安全责任，与经理层执行作用；运用智好”的世界一流绿色港口。扎实推进安全环保管理体系慧管控手段，用数据和智能ESG 治理 和管理能力现代化。 技术驱动管理变革、智慧运营、业务融通，助力经营管近年来，公司坚持以实现可持续发展为价值导向，将 ESG 管理理念融入企业经营和改革发展全过程，发布《环境、社理不断增效。

会及公司治理（ESG）管理制度》，形成上下贯通、行之有效的 ESG 治理架构。公司依据国内外 ESG 主流指引，结合行业发展和公司实际建立 ESG 指标体系，明确各部门 ESG 管理具体事项，并由董事会及 ESG 工作领导小组定期审阅指标执行和更新情况。公司 ESG 管理有关部门负责人薪酬绩效考核覆盖 ESG 实质性议题，以更好激励和监督公司 ESG 管理重点事宜的落实。1“1661”安全环保管理体系：以“人民至上、生命至上、安全健康、环境友好”一个安全文化为引领，以安全环保责任体系、“三基”管理体系、风险分级管控和隐患排查治理体系、科技创新保障体系、重点管控体系、应急管理体系六大管理支

ESG 治理架构 撑体系为基础，以安全环保一票否决考核制度、企业负责人责任事故事件追究考核制度、安全环保管理工作标准考核制度、公司设立由公司总裁担任组长，董事会秘书担任副组长，各部门负责人及子公司负责人担任成员的 ESG 工作领导小组， 安全环保隐患排查考核奖励制度、安全环保违章处罚制度、基层单位和部室负责人月度绩效考核制度六大考核体系为依托，以安全环保考核奖励机制一个激励机制为导向。

保障 ESG 相关事宜的有效执行。

1516实质性议题识别与分析

本公司将利益相关方的期望和要求作为 ESG 战略制定重要考量因素，建立 ESG 管理实质性议题库，公司董事会和 ESG高

工作领导小组每年评估各项可持续发展议题的重大性，并依据实质性议题库建立本公司的 ESG 指标体系。2023 年，公司向各利益相关方发放实质性议题调研问卷，通过多种渠道与利益相关方建立广泛深入的沟通，再度分析与公司发展最相关和利益相关方最关注的议题。对绿色运营温室气体排放管理利

益水资源管理*温室气体排放管理相环境维度

关能源管理*绿色运营利益相关方调研主要渠道方高实质性议题

重废弃物排放管理*能源管理要生物多样性保护性

电话、邮件与其访谈与会议沟通线下拜访各类活动和业务他线上沟通开展中的接触低对天津港的重要性高实质性议题识别流程高国家战略响应员工权益保护对利员工福利与关怀职业健康安全

*职业健康安全对标分析利益相关方实质性议题形成实质益

相社会维度*员工权益保护

调研识别性议题分关员工培训与发展析矩阵方高实质性议题*员工福利与关怀重

要*国家战略响应性多元化与包容性社会公益

资本市场、评级机构发放实质性议题问分析调研与访谈结果高实质性议题

和国际标准的要求卷，共回收内部利益对天津港的重要程度中实质性议题低对天津港的重要性高相关方调研有效问

宏观政策、行业政策卷202份，外部利益及监管机构的要求对利益相关方的重要性低实质性议题相关方调研有效问卷

120份

国内外先进企业最佳高货运效率与质量三会运作

实践、天津港自身特开展实质性议题调研*三会运作

色与优势安全生产访谈科技创新与技术开发对*安全生产利内部控制与风险管理

益投资者关系管理*内部控制与风险管理相客户服务与权益保障关反腐廉洁

方知识产权保护公司治理维度*货运效率与质量重供应链管理

要信息安全与隐私保护高实质性议题*科技创新与技术研发性

*客户服务与权益保障

*反腐廉洁合作与产业价值

*投资者关系管理低对天津港的重要性高

2内部实质性议题调研问卷发放仅限于董事、监事、高级管理人员和各部门最高管理者，覆盖率达100%

17 18利益相关方沟通 2023 年度 ESG 亮点工作

案例 召开首次 ESG 工作领导小组会暨 2023 年度 ESG 报告编制工作启动会利益相关方重点关注议题沟通渠道

国家战略响应 2023 年 12 月，公司召开首次环境、社会及公司治理（ESG）政策研讨会

三会运作 工作领导小组会暨 2023 年度 ESG 报告编制工作启动培训各级政府及主管部门汇报

政府及监管机构 内部控制与风险管理 会，总结分析公司 2023 年 ESG 工作的总体情况，安排部政府事务接待

反腐廉洁 署 2024 年 ESG 重点工作，并邀请外部专业咨询机构普及监管机构检查

投资者关系管理 ESG 知识与前沿趋势分享。公司 ESG 工作领导小组成员及股东大会 各部门、所属子公司 ESG 联络人等共计 60 余人参加。

三会运作公司公告股东与投资者内部控制与风险管理公司官网投资者关系管理路演及其他投资者活动

新闻发布 案例 入选中国上市公司协会 2023 年上市公司 ESG 最佳实践以及优秀实践案例

三会运作 公司以“传统集装箱码头零碳转型的创新实践”案例，入选上市公司 ESG 环境维度最佳实践案例，成为交通运输内部控制与风险管理内部会议行业唯一入选的港口行业上市公司；同时以“科技赋能助力打造世界一流智慧绿色枢纽港口”案例入选上市公司安全生产外部活动参与

管理层 ESG 综合实践优秀案例。

员工权益保护文件传达绿色运营董监高培训国家战略响应

客户服务平台 案例 获颁 2023 金融界“金智奖”ESG 践行卓越案例奖项客户服务与权益保障客服热线客户

货运效率与质量 客户活动 2023 年 12 月，公司获得“启航·2023 金融强国论坛”颁发的 2023 金融界“金智奖”ESG 践行卓越案例奖项。

客户满意度调查员工权益保护员工活动职业健康安全员工培训

员工 员工培训与发展 职代会 案例 入选 2023《中国企业 ESG 实践观察白皮书》优秀实践案例多元化与包容性企业内网与刊物2023 年，在华夏 ESG 观察联盟发起的首届上市公司 ESG 管理体系大会上，公司入选 2023《中国企业 ESG 实践员工福利与关怀 OA 平台观察白皮书暨上市公司 ESG 现状与趋势分析报告》环境维度（E）优秀案例。

供应商管理平台科技创新与技术研发供应商活动供应商及合作伙伴供应链管理邮件及电话沟通合作与产业价值供应商现场审核投诉热线绿色运营新闻发布温室气体排放管理媒体与社会公众公司官网生物多样性保护路演及其他投资者活动社会公益入选上市公司 ESG 获颁 2023 金融界“金智奖”ESG 践行卓越案例 入选 2023《中国企业 ESG 实综合实践优秀案例践观察白皮书》优秀实践案例

1920内部控制与风险管理案例发布《装卸工艺要求汇编》，引领行业发展

公司遵照相关法律法规及内部管理文件的要求，在2020年至2022年全面合规风险防控管理体系建设的基础上，持续公司修订并发布《装卸工艺技术要求汇编》。

深化体系建设，全力保障公司在“十四五”期间实现高质量发展。该修订过程历时9个月，历经专业审查116项次、修改2100余处、照片更新210余张、

电子绘图155张，形成港口现场管理人员的内控管理“案边书”，一线操作人员的“工具书”。

2023年，公司以风险控制为导向，将合规要求覆盖至各项经营业务及全体员工，将合规管理进一步贯穿至决策、执行、监督全过程，强化对重点领域、重点环节和重点人员的合规管理和风险防范，确保合规管理体系运行通畅，各级风险得以有效防范。

内控管理措施

公司建立合规管理联席会议机制，公司持续推动内部制度的“废改立”为配合推进公司管理模式调整，公将合规管理与现有管理体系相融合，修编完善及发布执行工作。公司对司梳理编制了《各部门制度梳理修内部评价与外部审计合规审查结合实际建立健全协同运作机制，现行规章制度进行系统性整理，形订——建议清单》。组织开展2022年度内控自我评价工作；共开展各类合同审核90项；

加强统筹协调，避免交叉重复，提成《现行规章制度清单》并及时发布。编制完成公司2022年度内控评价报告，并提制度审核45项；

高管理效能。交董事会审议披露；经营管理材料审核58项；

组织开展2022年度内控外部审计工作，并开议案材料审核78项；

展2023年度内控外部审计的预审工作。

提出意见建议198条。

内控制度进一步优化法律风险防控培训与宣导

开展三项法律审核工作，在报告期内共对28组织30家公司所属子公司（包括重点三级公司）项经营决策、28项规章制度、83份合同以及的60名内控合规工作人员开展了以刑事合规为公司对内部控制体系成公司组织相关部门编制公司制订《员工保守商公司发布《装卸工艺要24项所属子公司三会议案进行法律审核，有效主题的专项合规培训，提升了合规工作人员的合果进行修订和优化，梳形成资金管理、投资管业秘密承诺书》，并组求汇编》，为全国港口防范法律风险。规意识及工作水平。

理编制《外规清单》并理、重大事项决策对应织公司全体员工签署。行业装卸工艺优化提供利用网络信息平台等手段，通过组织召开合规文公示发布。领域的内控手册索引。了“津港”样本。

化宣贯会、合规专员联席会、警示案例学习交流

会、基层调研等形式，每季度开展合规宣贯工作。

2023年风险管理

新增制度修订制度共有内部制度2023年，公司开展系统性风险分类梳理及识别相关工作，形成年度总风险库；对《2022年度主要风险识别评价报告》

1215237进行审核，并组织相关所属子公司完成2023年度主要风险识别评价第二阶段工作。项项项公司开展2023年度风险排查工作，实施投资企业2022年度财务收支及经营情况审计，发现审计问题18项，提示关注

事项2项，揭示规范财务管理，防范债务、投资风险，健全内部控制、权力规范运行等方面缺陷，重大风险隐患防控能力进一步提升。

21222023年，公司本部

第一第二第三阶段阶段阶段

组织本年度新任职中层管理人员签署廉洁承诺书，廉洁承诺书签署率达到100%风险识别与评价风险管理措施的制度评价内部审核

开展日常廉洁教育、警示教育共计108次，共1584人次参与审视及整理公司及所属子将主要风险的应对措施与根据第一及第二阶段工作

公司风险数据库、风险点；现有的风险管理控制措施的成果进行内部审核，对开展公司警示教育大会、廉洁党课、党风廉政谈话、红色阵地参观等8次，共548人次参与制定风险管理调查问卷，进行配对；风险管理及内部控制的有效性进行评价。围绕家风建设开展活动次对风险问卷打分情况进行对梳理的管理制度和找出6汇总、排序，确定10类的关键管理点进行评价；

制作公司廉洁教育视频2个

主要风险；制定工作举措，提出改进明确主要风险责任部门，意见，组织修订管理制度。

制定主要风险应对措施。

2023年，子公司

主要风险识别流程

开展反腐败、反贿赂培训共计164场，共13229人次参与，培训总时长达115.7小时商业道德反腐败举报机制

公司严格遵守《中华人民共和国反不正当竞争法》《关于禁止商业贿赂行为的暂行规定》《中华人民共和国反洗钱法》公司切实履行监督责任，建立《信访举报工作实施办法》并按照要求开展信访举报相关工作，以制度文件、办公系统等各项法律法规，在公司内部形成管理体系，防止贿赂、洗钱和不正当竞争行为的发生。及支部活动阵地等形式公布规范、公开的举报渠道，明确受理范围及处理程序，鼓励举报人以邮寄、电话、网站等方式进行举报。针对举报人保护机制，公司在《信访举报工作实施办法》中规定：“在办理信访举报件工作各环节，应

2023年，公司当严格做好保密、保管工作”，并严格落实《中国共产党纪律检查机关监督执纪工作规则》及《纪检监察机关处理检未发生腐败与贿赂违规事件；未发生重大违反反洗钱法律法规的情形；未接到垄断问题或不正当竞争行为的举报。举控告工作规则》规定。

反腐败反洗钱

腐败风险监督公司依据金融监管要求，结合公司实际，建立反洗钱工作机制，履行反洗钱管理职责。在反洗钱培训宣传方面，不断加公司设立纪律检查委员会，共设纪委委员5人，其中纪委书记1人，负责协助公司党委监督、处理腐败和贿赂行为大对反洗钱工作的培训宣传力度，相关关键岗位人员全员参与金融业反洗钱培训并全部通过考核。

相关问题，一体推进“不敢腐、不能腐、不想腐”建设。

反垄断反腐败文化建设

为落实反垄断合规管理要求，公司通过《反垄断合规手册》和《反垄断合规案例汇编》强化员工商业责任意识。2023年，公司对腐败和商业贿赂行为持“零容忍”态度，深入开展反腐败、反贿赂相关培训，通过签署廉洁承诺书的方式明公司参加《反垄断法》和典型执法案例培训，并由专业律师团队作为授课老师予以讲解。

确反腐败原则要求，进一步营造崇廉倡廉良好氛围。

2324投资者关系管理投资者权益保护

公司为所有股东提供查询原始股份、现金红利及股票股利等服务，协助股东方上级单位办理承接股份事宜，并在现金公司致力于建立持久、稳定的投资者沟通机制，设有《投资者关系管理制度》，加强投资者保护能力，尤其是对中小投资分红政策层面明确给予中小股东充分表达自身意见和诉求的机会，使其合法权益得到保护。

者的保护，并通过信息披露和投资者活动，促进投资者关系的良性发展。

合规披露知识产权保护

公司建立了健全的信息披露制度，把信息披露视为维持良好企业管治的重要内容，坚持真实、准确、完整、及时、公平地披露公司信息，持续提升信息披露质量。报告期内，公司严格遵守《上市公司信息披露管理办法》等相关法律法公司严格遵守《中华人民共和国商标法》《中华人民共和国专利法》《中华人民共和国著作权法》等法律法规并制定《专规的要求，按照监管部门的规定和公司的实际情况，定期发布财务报告、业绩预告、重大事项公告等各类信息。利工作管理办法》，依法合规开展知识产权的申请与保护工作。2023年4月，公司组织“企业知识产权获权策略与实务”培训，知识产权相关主管人员20余人参加培训。

2023年，公司

披露定期报告开展投资者交流活动投资者提问回答率达

4则9场98.85%信息安全与隐私保护

披露临时公告收到并回答投资者提问数量达接待投资者达

448648公司注重信息安全建设，制定《网络安全管理办法》，编制《工控网络安全技术管理标准》，进一步细化网络安全检查则个人次及自动化设备工控网络标准，加强网络安全管理能力。

畅通投关渠道数据安全常态化检查信息系统应急演练

公司充分发挥业绩说明会的沟通作用，通过投资者咨询热线、上证 e 互动平台等多种渠道与投资者保持密切沟通，了 公司完成数据安全保障体系 公司常态化对各部门及所属 公司定期对本部信息系统开展解投资者的需求和意见，向投资者传递公司的经营状况等信息，为投资者提供更好的服务和支持。设计，制定《数据安全管理子公司进行网络安全工作检应急演练，不断更新完善信息制度和技术规范》。查，记录检查问题项，跟踪系统安全应急预案，督促公司整改情况。各部门熟悉应急预案流程，提案例参加协会活动，加强与投资者的交流高应急反应时间和效率。

2023年9月，为进一步加强与投资者的互动交流，公司参加了由天津证监局、天津上市公司协会与深圳市全

景网络有限公司联合举办的“2023年度天津辖区上市公司半年报业绩说明会暨投资者网上集体接待日活动”。

2023年度天津辖区上市公司半年报业绩说明会暨公司总裁陈涛先生受邀参加活动中的圆桌论坛

投资者网上集体接待日活动现场

2526智慧赋能

打造一流港口服务

公司围绕《关于加快天津北方国际航运枢纽建设的意见》，全力服务“一二三四”强港兴企战略，深入落实“四高服务年”工作部署，聚力智慧创新和数字转型，着力构建“数字孪生天津港”，为加快实现“双一流”战略目标提供新动能。

安全生产货运效率与质量科技创新与技术研发供应链管理客户服务与权益保障

贡献联合国可持续发展目标 (SDGs)

2728安全生产“防范风险，加强交流”

2023年3月，公司与人保财险开发区公司在石化码头公司实训基地联合举办“天津港油品板块企业防损技能公司坚持“人民至上、生命至上、安全健康、环境友好”的核心理念，致力于打造世界一流平安港口；严格依据相关比武大赛”，围绕管道工艺流程、泄漏应急处置2项科目进行比试。通过本次比赛，对油品板块一线员工的防法律法规加强安全管理体系建设，持续改进安全管理制度与流程，引导各级管理人员强化红线意识，筑牢底线思维，损操作技能和基层队伍应对突发情况的处置能力进行检验，以赛代训，全面强化风险防控。

坚决守住安全生产红线、底线，全力保障港口生产运行安全稳定。

2023年，公司

未发生特别重大事故、重大事故、一般事故，无员工伤亡。

完善安全管理制度

公司严格落实《中华人民共和国安全生产法》《天津市安全生产条例》《天津市生产经营单位安全生产主体责任规定》

等法律法规，制定并实施《安全生产责任制规定》《安全生产管理办法》等20项安全生产规章制度。公司成立安全生产委员会统筹安排和组织协调安全生产工作，设立安全环保部作为安全生产管理的专职机构。公司制定《生产安全事故现场警示教育管理办法》，并编制重点岗位安全生产履职要点清单，建立“一岗一清单”，推动全员“照单领责、照单履职”，搭建起“层层负责、人人有责、各负其责”的安全管理工作体系，全面夯实基层主体责任。

强化安全管理实践

公司制定实施了《安全生产检查制度》，从源头抓起，定期对安全生产主体责任落实情况、安全生产管理体系的有效性开展检查，督促并及时消除生产安全事故隐患，提升风险防治能力。2023年，公司推广件杂货装卸船作业“12345”工作法，开展油气化工码头安全管理专项对标提升，借鉴同业港口纸浆作业管理经验，推进逐步实现纸浆码垛作业“人货分离”，现场安全管控能力显著提升。

2023年，公司

开展“四不两直”现场检查、互查等各类检查督促整改隐患问题近

400余次500项竞赛过程展示

联合第三方安全专家围绕消防管理、重点时期管理、危险货物管理等开展督促整改隐患问题

3轮次专项督查600余项

安全生产检查次数安全生产检查问题整改率

10461次100%

竞赛获奖人员合照

2930深化安全生产意识科技创新与技术研发

公司坚持“以人强安”，不断健全安全生产教育培训工作机制，创新教育培训形式，丰富教育培训载体，着力提升各级人员安全生产意识和安全技能水平。2023年，公司多层次开展针对性安全生产教育培训，包括开展“安全文化大家谈”、《我公司围绕国家提出的“四个面向”，致力于世界一流智慧港口建设，结合实际、聚焦主业，明确方向、找准重心，坚的安全》主题微电影活动、举办企业负责人“安全大讲堂”、安全生产普法宣传专题讲座等安全生产月宣传活动，开展持创新核心地位，全力推进以科技创新为核心的全面创新，在各领域取得了丰硕成果，形成了良好的创新氛围，助力

5期装卸板块安管人员能力提升培训班，并针对船舶起货机、装载机、牵引车等非特种设备操作人员开展专项安全技能中国式现代化港口建设。2023年，公司健全制度与评价标准建设，打造一流研发团队，提升自动化、数字化水平，统培训，全面推进各级管理人员提高防范化解风险能力。筹实施24个重点项目，推动“智慧港口”建设。

单位2023年2022年2021年2023年，公司安全生产投入亿元0.900.861.06

安全生产装备维护投入亿元0.230.260.26在智慧港口建设方面完成资产投资公司研发人员的数量研发人员数量占公司总人数的比例（%）安全生产培训场次次75412331778

安全生产培训参与人次人次860401477631155842.8亿元547人10.14%安全应急事件演练数次941678597安全应急事件演练参与人次人11967103808250研发人员学历结构研发人员年龄结构

案例应急演练，预防为先2.19%0.37%7.50%公司统筹举办危险货物集9.14%装箱泄漏火灾事故综合应

急演练活动组织承办单20.48%

位、参演单位完成演练脚学历结构人数研发人员学历结构

本、活动方案、会务准备

等前期工作，于2023年8月3日顺利举办演练活动。21.57%66.73%27.79%44.24%本科40至50岁（含40岁，不含50岁）持续发挥“科技兴安”赋能作用硕士研究生30至40岁（含30岁，不含40岁）专科50至60岁（含50岁，不含60岁

2023年，公司坚持以科技驱动建设安全港口的基本理念，通过多项举措提升港口安全过程化管控能力，持续提升“科高中及以下30岁以下（不含30岁）技兴安”效能。博士研究生焦 炭 码 头 公 司 为 示 开展自动化集装箱码 推 广 智 慧 安 全 监 管 推 动 视 频 AI 等 先 进范，推进本质安全综头安全风险研究。模式。技术手段应用于石化合管控平台逐级、逐码头公司公共管廊安

岗位、全流程应用。全管控。

3132强化管理效能推动散杂货板块自动化改造

公司持续推进散货码头设备自动化提升，助力传统设备革新升级。公司组织散货板块相关单位召开散货自动化改造技术

2023年，公司科技信息工程要素标准扎实落地，推动各单位及子公司遵照标准完善自身制度文件、规范管理流程。公交流会，就门机抓斗防摇、全流程自动化等技术难点进行深入交流研讨，推进远航国际公司、焦炭码头公司、煤码头公

司开展设备管理星级评价，制定多维度设备管理水平评价指标体系，全年共有 4 家子公司被评为设备管理四星级水平。 司的门机自动化改造实施，其中远航国际公司码头以多门机协同作业为重点方向，推动 S12 泊位 9 台门机自动化改造工公司统一协调推动子公司加速设备管理信息化升级，建立设备管理数字孪生系统和领导驾驶舱系统，进一步拓展预算、作，建成“装船机+皮带机+堆取料机+装车楼”全流程自动化作业示范线，初步实现整泊位自动化联合作业功能；煤工属具、物资、项目、科技等领域管理功能，升级打造科技信息工程一体化管理平台。码头公司和焦炭码头公司以单机自动化为重点方向，分别完成1台门机自动化改造并进入测试阶段，取得了门机单机自动化关键技术的突破，助力散货矿石生产作业自动化水平全面提升。

加快自动化升级推动传统集装箱码头全流程自动化作业升级

公司组织召开全流程自动化改造推动会，就 ART 设备情况、车辆管理 FMS 系统、配套设施、交通组织等技术难点问题 完善信息化建设展开研讨，推进欧亚国际公司 N9 泊位、太平洋国际公司 E6 泊位形成全流程商业化运行方案，建成“ASTS+ART+ARTG” 2023 年，公司本部共计实施信息化建设项目 12 个，其中新启动项目 5 项，续建项目 7 项， 4 个项目完成验收工作。

全流程自动化作业示范线，实现两个传统码头泊位全流程作业自动化升级改造，在行业内发挥示范带动作用。另外，公司成立传统码头自动化升级领导小组统筹推动项目改造工作，大型集装箱设备自动化“应改尽改”占比达到66%；自动化设备控制系统（ECS）在太平洋国际公司累计开展真机测试 1.3 万余箱；自动化集装箱码头操作系统（JTOS）初步 打造天津港自动化集装箱码建设港口智能管控平台（TCA）

具备试运行条件；启动研究 AI 与传统自动化方案相结合的技术路线并进行测试。 头操作系统（JTOS）公司成立 TCA 项目领导小 该系统以箱、船、货、堆场、

组和实施小组，开展项目试仓库、机械、人力为基础，案例打造集装箱码头自动化核心系统运行，赋能装卸板块市场经以装卸作业为核心，以集装营、生产管控、服务运营的箱码头收入为结点，实现对公司聚焦集装箱堆场自动化设备控制系统（ECS）接口系统建设，推动传统集装箱码头全流程自动化作业升级。 数字化经营管控，实现指标 完善设备一体化管理系统 作业过程的严格控制和计划ECS 接口系统是天津港自主研发拥有自主知识产权的自动化场桥控制系统，具备支持天津港所有集装箱码头自 数据汇聚组合和呈现，打造 的管理与跟踪，帮助生产指动化轮胎吊的改造能力，实现了分布式部署、指令调度和 KPI 分析等功能，为港口自动化码头的改造升级提供 实时监控、自动分析、追根 公司通过设备一体化系统的 挥人员随时掌握现场动态、行业支持。溯源的“察打一体”管控新二期建设进一步扩大系统的调整作业计划、下达作业指模式。覆盖范围，提升管理精度，令、加速货物周转、及时了优化操作方式，将供配电台解货物在港状态、数量、位账、供热制冷设备、船舶台置及疏运情况。

账、计量设备纳入管理范畴，新增项目管理、科技管理、

信息化管理、工属具管理、

安全管理、知识库管理、移

动 APP 应用等业务模块；

形成设备全生命周期可视化管理，构建垂直管理体系，实现多系统数据融合动态跟踪预警。

3334客户服务与权益保障2023年，公司打造“四千热线”服务品牌，在集装箱航线实务、港口货物查验、港口收费管理、重污染天气管控等十大核心领域聘任10名业务专家，启动专家机制为客户做好专业应答。

公司坚持“以质为先、以客为尊、合作共赢”的客户服务理念，致力于不断完善客货运服务质量体系、提高客户服务品质，公司为客户量身打造最高礼遇、最高效率、最优政策、最好服务的津港“四最服务”，总结提炼形成津港“四最”助力推动天津北方国际航运枢纽建设、服务构建新发展格局。服务样板；对标同业港口推动服务窗口数字化建设，2023年集装箱网上办单率超97%，跻身全国领先水平，散杂货主要业务事项具备网上办理功能，服务窗口实现加速转型升级。

制度体系再优化案例组织培训，掌握服务之道案例夏日送清凉，打造温暖津港

2023年，公司紧密结合近年来港口装卸业和国际物流业发展的新情况和新需求，积极适应智慧、绿色、枢纽港口的建

设新要求、新标准，不断探索和创新客货运服务质量管理手段和管理标准，进一步完善和提升客货运服务质量体系运行2023年，公司开展“服务礼仪”专题培训活动，2023年6月起，公司开展“夏日送清凉”活动，质量。提升窗口工作人员职业素养和业务水平。提升司机在港体验，搜集来港司机关于天津港道路交通便利性及服务水平的相关信息及建议。

会同中国船级社完善《客货建立客户满意度评价体系，修订《客户满意度统计管运服务质量管理标准汇编》2023年客户平均满意度达理规定》，增设检查考核

（2023版），修订后管理96%以上。机制形成管理闭环，并将标准达70项。评价结果通过系统进行智能化统计。

客诉响应再强化

2023年，公司围绕陆运侯时较长问题，全年累计梳理数据跟踪台账1420次，通过开展谈话、现场走查等方式掌握客

案例荣获五星级企业标准体系认证户诉求并进行整改；面向司机、车队等一线客户，先后在太平洋国际公司、欧亚国际公司等码头现场召开座谈会4场，收集客户诉求50条并形成清单跟进落实，实现“客户满意度”、“诉求办结率”双100%。

2023年12月，公司获得由中国船级社质量认证有限公司颁发的国内交通运输行业首张五星级企业标准体系服

务认证证书，标志着公司服务迈入了高质量、标准化管理的新时代。

案例倾听货运司机之声公司通过设置“陆运问卷点位”广泛搜集货运司机对服

务质量的意见与建议，更好地了解货运司机的真实体验，

2023年累计收到反馈意见

244份。

授证仪式现场五星级企业标准体系服务认证证书

3536货运效率与质量持续巩固货运质量管控

货运质量不仅关系到客户的满意度，还直接影响着公司的声誉和市场份额。2023年，公司持续巩固货运质量管控的良

2023年，公司积极全链条、多维度研究提质增效工作，通过多种举措的有效实施以及智慧升级的加持，不断提升自身好态势，重点监控风电设备、超长钢轨、乙烯设备及高附加值车辆的货运质量，确保货运质量稳定。公司全年组织开展“防综合服务水平，多次打破不同航线的在泊船时效率全球作业纪录、刷新作业船时效率纪录，为客户提供优质高效的物风险、补短板、提能力”技术比武、“质量大讲堂”、防损征文及业务知识竞赛等系列活动7次，不断拓展各单位货流服务，持续擦亮“津港效率”品牌，巩固国际枢纽大港的重要地位。运质量管理和防损理赔工作视野，进一步提升港口风险防范能力。

以快制胜打造津港效率案例提前部署抗台风

公司积极践行“效率年”提效举措，加强口岸协同，全力推动3“双直”新模式、4“五保五即”服务、5“三零举措”

2023年，公司为避免受台风“杜苏芮”及“卡努”影响，提前对货物防雨损、防海潮工作进行专项部署，保

等创新服务机制，不断提升天津口岸通关效率。公司持续推进滚装“Super-RORO”服务品牌建设，2023 年 8 月正式障货物安全。

启用福特中国暨中进进口天津港汽车中转中心，打通整车物流“最后一公里”，进一步提升汽车物流中转效率。同时，公司通过全方位分析效率完成及资源保障等方面突出问题，针对性成立提效课题攻坚小组，实践“边装边卸”、“双船双重”等高效作业工艺，全年先后打破作业效率纪录35次。

案例提升作业质效，刷新全球纪录

2023年，联盟国际公司“马士基萨琳娜”轮以每小时472自然箱的在泊船时效率，刷新了天津港集装箱船舶在

泊船时效率历史纪录，创造全球作业效率纪录，再次刷新“中谷华南线”效率记录。

供应链管理

公司积极通过电话、供应商大会、走访、采购平台等渠道与供应商保持沟通。为保障对供应商的合规管理，物资公司编制并印发物资采购平台相关规则及声明文件，明确供应商准入机制、评价机制、管理平台运行机制等具体管理细则，同时要求供应商签订《廉洁从业责任书》。

“马士基萨琳娜”轮供应商评估与准入

3“双直”：“船边直提”、“抵港直装”的模式。公司按照《供应商管理办法》，遵循“数量充分、严格准入、分类分级、动态考核、优胜劣汰”的原则管理供应商。公

4“五保五即”：船舶到港“即到即引、即引即靠、即靠即作、即作即开、即开即运”的作业举措。司要求供应商真实、合法地填报相关信息，并通过线上申报、线下现场考核等形式对注册的供应商进行考察，对资料填

6“三零举措”：通过“零等待”“零接触”“零延时”压缩辅助作业时间和货物通关时间。报不合格或考核不通过的供应商不予使用。

3738供应商资料库管理供应商评价、处罚与激励

公司将注册合格的供应商作为试用供应商并纳入供应商资料库。试用期内，若出现以下情况将立即取消供应商资格，主要包括：产品或服务质量出现问题，破坏生态环境、违规排放污染物等违反有关环保规定的情形，雇佣童工、强制劳工、公司制定《供应商评价体系方案》，将供应商评价分为月度评价与年度综合评价，在每个协议期的12月末根据受评供违法欠薪等违反劳工准则的情形，以及其他环境和社会风险等问题。试用供应商首次提供的产品或服务质量可靠、价格应商的月度等级评价结果以及相应的辅助评价条件，综合评定出每个受评供应商的年度评定等级（优秀、良好、合格、合理、服务到位，且使用单位通过招标采购管理平台进行初评后，评价结果达到合格及以上的供应商，可转为正式供应商。不合格），供应商管理工作委员会将根据评定等级在下一协议年度对受评等级供应商采取相应的管理措施。例如，供应此外，公司依据动态评价等原则对供应商实行分级管理。按照分级结果，对于Ⅰ级、Ⅱ级应商，其参与投标采购项目时，商若在评价中获得优秀等级，公司会将其作为年度优秀供应商评比的推荐方，加大采购力度；而获得不合格等级的供应在依法合规的前提下给予一定的加分奖励；在战略合作与非招标采购项目的询价、比价、竞争性谈判中，优先推荐、选择。商将不选用。

除出现恶意围标、串标等不正当谈判行为和产品或服务质量下降外，供应商若出现不讲诚信，与港内人员串通舞弊，存在所处的行业中名列前茅，技术装备先进，产品质量稳定可靠，在违规排放污染物、破坏生态环境等违反有关环保规定，雇佣童工、强制劳工、违法欠薪等违反劳工准则，造成重大环境、资源供给能力、供货保障能力和售后服务能力强，评价结果优秀社会影响等情况，将及时清理出平台并在平台公示，并依据实际情况追究法律和经济责任。

的供应商。

Ⅰ级供应商

在所处的行业中处于领先地位，技术装备先进，产品质量协会参与Ⅱ级供应商稳定可靠，有较强的供货保障能力和售后服务能力，评价结果良好及以上的供应商。公司积极加入并深度参与各类协会，与会员单位共同探讨发展趋势，分享先进经验和技术，为产业健康发展贡献智慧和力量。

协会名称会员资质

Ⅲ级供应商所供产品质量稳定可靠，有保障稳定供应和及时售后服务的能力，评价结果合格及以上的供应商。天津市安全生产管理协会会员单位全国起重机械标准化技术委员会会员单位

新增准入、未经过评价的供应商。未评级未评级供应商

供应商经考核评价后，评定Ⅰ、Ⅱ、Ⅲ相全国工业车辆标准化技术委员会会员单位应级别。

全国起重机械标准化委员会臂架起重机分技术委员会会员单位天津市节能协会会员单位天津市工程师学会会员单位

《劳动保护》杂志理事会理事单位

案例参与国家标准制定，共绘标准蓝图天津港股份有限公司作为国家标准 GB/T 20776-2023《起重机械分类》的参加起草单位，参与起草了起重机械专业领域的该项国家标准制定，以自身经验和技术赋能更多产业发展。

3940“双碳”先行

建设绿色低碳港口

天津港致力于打造世界一流的绿色港口，着力深化绿色运营，不断加强能源节约与水资源管理相关工作，实现港口绿色发展走实走深。

环境治理废弃物与排放物管理应对气候变化与能源管理生物多样性保护水资源管理

贡献联合国可持续发展目标 (SDGs)

4142环境治理环境污染应急管理

公司所属码头均制定有《突发环境应急预案》或《溢油应急预案》，按照政府部门要求做好备案工作。各码头作业单公司环境保护工作按照“保护优先、预防为主”“依法经营、达标排放”的要求，督促和落实企业环境保护主体责任，位严格按照预案要求配备应急物资、定期进行演练培训，确保在日常生产作业时刻处于应急准备状态。

港口绿色升级效果明显。

深化环境治理体系

公司制定《环境保护责任制度》等文件，依照文件内容明确公司各层级、机构环境管理职责，下属单位依照此均制定有本单位环保责任制度文件。

公司安全环保部作为牵头部门对各下属机构的环境保护工作进行督促、指导、检查、考核，其他职能部门在各自职责范围内履行环境保护相关职责；按照职能部门应承担的环境保护职责，把环境保护工作与业务工作同部署、同运行、同检查、同考核。

2023年

环保总投入达57%的下属子公司获得39%的下属子公司获得

1.81 亿元 GB/T24001/ISO14001:2015 环 GB/T 23331/ ISO50001:2018

境管理体系认证能源管理体系认证船舶溢油专项应急预案及演练知识培训对漂浮油脂进行清理处理的应急演练高效实施环保督促检查绿色码头屡获荣誉

公司结合季节性特点及政府阶段性任务要求，科学制定检查计划，优化检查方式方法，采取第三方专家核查、诊断式检查、公司积极践行国家“双碳”目标，按照天津港打造世界一流绿色智慧枢纽港口发展战略，加快推进港口数字化、智能化、专项检查、互查互看、对标检查及“四不两直”检查等多种形式，持续督促各单位环保主体责任落实。

低碳化转型发展。早在2021年，公司所属七家子公司被评为四星级绿色港口。2023年，公司所属三个滚装码头公司同时获得中国船级社颁发的《碳中和评价证书》，成为全球港口首批实现全部“零碳”运营的滚装码头；太平洋国际公优化环保培训教育司获颁五星级“中国绿色港口”，成为全国港口首个通过评审的传统集装箱码头，为世界港口全面绿色转型竖起新标杆。

公司结合世界六五环境日，组织下属所有单位开展脱产培训活动，同时依据年度重点环保工作适时组织各单位开展专题培训教育，提升环保工作人员业务能力水平。

4344可再生能源应用

公司充分识别可再生能源应用机遇，将风能、光能、地源热能等自然能源充分利用，减少传统化石能源使用。

焦炭码头公司划定流机库区域为局部零碳示范区，建设了基于光伏（发电能力40千瓦）+风电（发电能力5千瓦）的智能化分布式供、配电系统。项目在建设流机库光伏+风电系统的同时，将光伏一期（机械楼西侧）设备进行了系统整合、电气升级，提升新能源发电系统利用效率。该系统设计年发电50000千瓦·时，每年节约电费6万元。经实测，新能源设施2023年发电量为

69858.7千瓦·时，节约电费约8.4万元。

应对气候变化与能源管理

天津港积极响应国家“碳达峰、碳中和”战略目标，推进节能降碳管理体系建设，加快扩大新能源应用，从源头降低碳排放。太平洋国际公司堆场内的15兆瓦分散式风力发电项目由三台5兆瓦风力发电机组组成，采用“自发自用，余电上网”发电模式，目前该项目已经成功并网发电。该项目并网发电后，年发电量可2023年达到3100万千瓦·时的电量，每年可节约标煤0.96万吨，每年可减少二氧化碳排放2.62万吨，

完成新能源设备及配套建设、节能技术应用、年度投资额项目节能量可实现码头作业区内100%的绿电供应，是该公司打造零碳码头、成为五星级“中国绿色港口”

13 6000 2100 重要组成部分。光伏项目装机容量为 474kWp，目前均已完成并网发电。项目主要包含查验库屋能源在线监测等绿色港口建设相关项目 项 万元 吨标煤 顶光伏 287kWp，车棚光伏 187kWp。查验库屋顶光伏所发电量满足查验库用电需求，车棚光伏

所发电能接入充电桩配电箱，形成绿色发电—绿色用电的应用模式。项目完成后年平均发电量45万千瓦·时，与传统火力发电相比，该项目年均可减少135吨标煤和448吨二氧化碳排放。

替代燃油量减少碳排放减少直接碳排放

2000吨标煤900吨6000吨

构建碳管理体系

2023年，公司在全国港口行业率先取得碳管理体系评价证书，建立的碳管理体系覆盖碳源识别，碳数据收集、监测、核算，

实华码头公司办公楼采用地源热泵技术，每年节约电量约7万度，节约电费约6.5万元。

碳目标管理，碳资产开发及交易等多个管理环节，形成了针对碳管理的策划、实施、监视测量与持续改进的全链条闭环管理机制。

扩大新能源技术应用

公司持续扩展新能源在港口区域的应用场景，为航运客户提供新能源使用基础设施，鼓励运输车辆新能源化，不断加大清洁能源使用和可再生能源使用比例，为绿色港口的实现添砖加瓦。

4546清洁运输水资源管理

公司通过鼓励业务外包车辆更新为电动集卡、租赁或购买新能源作业车辆、建设充电桩等措施，提升电动化运输水平，改善企业运输能源结构。公司高度重视水资源消耗对环境的影响，坚持创新、应用和推广节水技术，采取各类节水措施降低水资源消耗。此外，公司推进废水及污水管理，实现污水、废水无害化循环化处理。

水体污染防治

欧亚国际公司建设有300千瓦集卡充电桩62023年，集装箱公司鼓励运输服务外包商更套，满足最大50台电动集卡充电需求；20新电动集卡19台；开展4台次电动集卡试用，公司严格落实污水处理排放管控措施，北疆、南疆港区建立污水处理厂集中处理生活及作业污水，未集中处理的生产单千瓦电动叉车充电桩4套，配置电动叉车7台；通过对电动机卡的能效比进行统计，为公司水位均建有生活污水处理设施。此外，公司坚持将入海排口检查融入日常，督促各单位做好入海排口档案管理，定期巡查，

40千瓦电动现场交通车充电桩3套，现场交平运输设备的更新换代提供有力支撑；公司查做好汛期监测，落实海湾生态环境保护与治理责任，常态化开展沿岸生态环境巡查。公司不断加强码头沿线、港池海漂

通车基本实现电动化。验业务连续三年作业全部采用电动叉车，满足垃圾清理，督促码头单位依法合规处置船舶废物。

海关监管库的作业要求。

水资源循环利用清洁接驳

公司以循环用水理念为指引，利用污水处理站设备对生产、生活污水进行净化处理，将处理后的达标环保水用于绿化浇公司岸电建设实现集装箱、干散货泊位岸电全覆盖，自有船舶100%使用岸电，来港船舶岸电100%应接尽接，靠港灌、路面冲洗、车辆冲洗等，不断提升水资源利用效率，实现水资源循环利用。

船舶岸电使用艘次和用电量在全国沿海港口居于前列。

案例创新污水回收工艺，打造绿色水循环系统

2023年，滚装码头公司累计完成岸电连船25艘次，减排二氧化碳26.85吨；集装箱

公司全年岸电接驳 130 次，连接时长 2225 小时，提供岸电 149.5 万度。 国能天津港务公司通过自行研制的 V 型止水设施以及码头前沿的挡水设施，码头区域每天冲洗水用量需 11 立方米左右，形成的煤污水经回收处理，每天可生成约8立方米可用水，在推动污水零排放的同时，实现市政用水零占用。

深化能耗管理

公司结合绿色港口评价体系、能源管理体系、碳管理体系相关内容，将能源数据与管理体系相结合，应用物联网、大数据等技术，推动能源管控的数字化提升。

公司开展综合能源管控平台二期建设，项目结合碳管理体系、能源管理体系、绿色港口指标体系，融合政策指标、绿色港口、碳排放管理、新能源应用、分析预测、能源管控等模块，实现能源使用过程中的监测、管理、优化、预警等综合管控，提升能源使用效率，降低单位能源消耗。除此之外，公司开发新能源能耗分析、单船能耗分析等功能模块，将能源数据与生产数据相结合，精细化单船作业生产能耗数据分析，解决单船作业能耗数据难以计量的难题，为能源成本管理及生产工艺优化，设备选型提供辅助决策依据。

案例设计改造综合节能型场桥，推动生产设施绿色化集装箱公司开展综合节能型场桥的设计及应用项目，推进各种节能措施于一身的综合节能型轮胎式集装箱龙门起重机的设计和应用，节能效果明显，达到污染物排放减为零的效果，社会效益明显。此外，该项目运营成本及维护成本得到明显下降，技术应用门槛低、可执行强、便于推广应用。该项目被中国设备管理协会碳达峰中和委员会、中国设备管理协会节能诊断创新污水回收工艺流程图

技术服务中心联合推荐为“2023年碳达峰碳中和一等奖创新项目”。

4748废弃物与排放物管理生物多样性保护

公司积极响应国家政策法规与相关要求，严格遵守《大气污染防治法》《固体废物污染环境防治法》等相关法律法规及2023年，公司积极开展生态保护工作，依托智能化技术和设备、植被种植、增殖放流等举措，营造陆地、海洋和谐环地方排放标准，明确废气和固体废弃物的处理排放流程，确保合法合规处理的同时提高资源利用率。保的生态环境。

保护海洋生态

扬尘污染管控太平洋国际公司在运营区域内的一号栈桥处设有岸基自动监测微站、水下摄像机等智能化监测设备，并依托海洋水环

2023年，公司完善行业环保标准，联合多省港口集团共同编制《干散货码头露天堆场智能喷淋系统技术规范》和《干境智慧监测系统进行水质实时监测、环境质量分析、历史数据回溯、环境预警、海洋生物多样性监控展示。海嘉码头散货码头露天堆场抑尘剂喷洒作业规程》两个团体标准，提高港口环保管理专业性。公司开展装载机精准干雾除尘技公司对周边海域开展增殖放流工作，通过投放刺参、贝类等鱼苗，保护海域生物多样性。

术推广和铁路道线干散货露天装车智能喷淋抑尘系统研究，利用创新科技优化作业抑尘手段，提高环保管理效率。

公司严格落实“四白”工作机制、散货作业扬尘防控、散货清扫质量管控等环保督查258家次，查改问题116项。与此同时，公司严格落实喷淋、苫盖、车辆冲洗、场院洒水等各项措施，结合季节特点加大装卸、运输、存储等各环节作业期间洒水喷淋频次。

大气污染治理

公司具备生态环境（大气）智能监

测管控系统，对公司运营区域内进行大气数据实时监测，并根据大气污染治理要求，严格落实车辆管控。

同时，公司严格管控非道路移动机海洋水环境智慧监测系统械作业，加强对非道路移动机械尾气排放情况自查，确保在用非道路移动机械尾气排放达标。

海嘉码头公司增殖放流活动

大气智能监测系统设施照片公司与天津市环渤海船舶服务有限公司签署海面漂浮物清捞合同，委托进行公司范围对应海面区域的漂浮物清捞工作；

定期针对入海排污口、码头海域开展巡查工作，确保公司海域和排口干净整洁、无污染，达到环保要求。

固体废物管控强化港区生态种植

2023年，公司开展固体废物专项整治，督促下属公司做好固体废物产生、临时贮存、运输、处置全过程合规管控。严报告期内，公司及所属子公司绿化面积总计超过67.32万平方米，根据天津地区气候特征持续栽种冬青、合欢、槐树、格按照国家规定采取分类管理的方法，各单位建立固体废物台账，记录并保存产生固体废物的种类、数量、流向、储乔木、灌木、组球、藤本等耐寒耐旱、生长期长的各类树木和绿色植物，绿地内树木总数达31.90万株。公司委托第三存事件、处置的相关资料，与具备资质的公司签订处置协议。针对危险废物管理，严格落实四级联单要求，确保全过方专业绿化机构对港内绿化进行定期维护，在绿地外围加装护栏进行有效保护，于冬季做好绿化带的防寒围挡保温工作，程依法合规。不断强化港内生态环境，丰富植被种类，改善土壤结构，促进环保治理。

4950和合共生

共创和谐幸福港口

人才是企业发展的核心竞争力。公司始终坚持“以人为本”的员工管理理念，为员工打造平等、包容、进取的职业发展平台，提供健康、安全、舒适、快乐的工作环境，营造和谐的工作氛围。

员工权益保护员工培训与发展多元化与包容性员工福利与关怀职业健康与安全社会公益

贡献联合国可持续发展目标 (SDGs)

5152员工权益保护2023年

新入职员工情况1.65%

公司致力于营造包容平等多元的就业环境，建立以职工代表大会为核心的企业民主管理制度，为员工提供公平的就业机21.49%8.26%会和有竞争力的薪酬福利体系，积极维护和保障员工各项合法权益。

按年龄分类

按性别分类27.27%

雇佣62.81%78.51%公司严格遵守《中华人民共和国公新入职员工总数司法》《中华人民共和国劳动法》51岁以上员工占比

《中华人民共和国劳动合同法》等121人女性员工占比41岁至50岁员工占比

法律法规，坚持合法合规开展招聘，男性员工占比31岁至40岁员工占比杜绝雇佣童工、强制劳动等非法用5.88%24.62%30岁及以下员工占比

工和违反政策规定用工，严禁非法33.48%收集应聘人员个人信息，促进公平27.53%员工流动率就业。按性别分类按年龄分类

75.38%4.10%10.65%1.97%

1.12%

33.12%

男性员工占比51岁以上员工占比按性别分类5.04%按年龄分类

截至2023年末女性员工占比41岁至50岁员工占比员工离职总人数22.63%

31岁至40岁员工占比

30岁及以下员工占比507人

男性员工离职51岁以上员工占比员工总流失率女性员工离职率41岁至50岁员工占比

8.98%31岁至40岁员工占比

30岁及以下员工占比

公司共有员工0.06%2.24%33.62%

539518.48%15.25%人

82.50%

按性别分类按雇员分类薪酬与绩效管理

47.84%公司持续完善薪酬绩效管理机制，根据人才竞争市场特征与市场化薪酬并轨，吸引、保留和激励青年人才；强化薪酬分

配与绩效考核运行机制，确保薪酬分配、绩效考核的导向与公司发展战略、目标相一致，最大限度发挥绩效考核与薪酬拥有博士学历员工占比高级管理人员占比分配在企业经营管理中的“指挥棒”作用。2023年度，公司员工薪酬总达投入达94788.54万元。

拥有硕士学历员工占比中级管理人员占比拥有本科学历员工占比基层员工占比拥有本科以下学历员工占比民主管理劳动合同覆盖率达

100公司推进完善员工沟通管理机制，鼓励员工参与到公司生产经营管理中，构建了员工关怀计划、信访通道、实名举报等%沟通渠道。公司各级单位依法设立职工董事和职工监事，参与各级企业公司治理活动；通过召开职工代表大会、工会委

员会、女职工代表大会等会议活动，畅通员工沟通渠道，建立健全畅通职工诉求表达长效机制，坚定维护职工参与企业民主管理的权利。

5354多元化与包容性职业健康与安全

公司倡导平等雇佣，坚决杜绝年龄、地域、性别、宗教等一切形式的歧视，尊重员工因国籍、种族、性别、宗教信仰等公司围绕《中华人民共和国职业病防治法》《国家职业病防治规划（2021-2025年）》等法规的指示，结合企业实际，带来的多元企业文化及员工个人隐私，努力打造多元、包容的职场环境。完善公司职业安全健康管理制度，制订《2023年职业病防治工作要点》，全面推进职业病防治工作。

2023年，公司

拥有女性员工占比中级管理人员中女性员工占比高级管理人员中女性员工占比案例加强员工职业病危害防护意识

1328人24.62%3.23%0.11%

在 2023 年《职业病防治法》宣传周期间，公司通过印发职业健康教育资料、张贴宣传公益广告、LED 大屏播放，知识问卷、微信等方式，面向全体员工宣传《职业病防治法》，旨在提高各单位落实职业病防治主体责任意识，拥有少数民族员工占比全额缴纳残疾人保障金达增强劳动者职业病危害防护意识，进而预防、控制和消除职业病危害、保护员工健康。

176人3.26%672.8万元

女性员工发展与赋能员工培训与发展

公司重视女性员工的身心健康，致力于为女性员工打造温馨舒适的办公环境与人文环境，开展女性职业赋能及领导力培训，组织女性关爱活动，帮助女性员工获得高质量成长。

公司分级分类构建人才培养体系，在横向上分层抓好领军、优秀、骨干、基础四层人才的培养，实现上下联动，形成人案例“花漾女神节温情满津港”才梯队；在纵向上，突出管理、技术、技能三支队伍的建设培养。

“三八”国际妇女节期间，公司各单位积极组织开展花样活动让津港女工共赴三月之约共绽魅力芳华。通过系列活动的开展，进一步丰富公司全体女职工的精神生活，缓解工作和生活中的压力，也充分展示对女性员员工培训工的关爱与祝福。

组织专业素养培训

公司深化人才培训培养，2023年举办生产调度骨干培训、财务人员综合素养提升培训等17个重点班次，累计参训2760人次。

进行数字化能力提升培训

公司面向全员开展“数字化转型思维能力提升”进阶培训，围绕“架构、流程、数据治理”设置6门线上直播课，进一心理健康活动&女神下午茶咖啡知识讲座活动步强化公司全体员工对数字化转型价值与应用的理解和认识，提升数字化转型技能素质。

开展内训师培训和选拔工作

公司组织内部领域专家开展内训讲座，推动专业能力素质提高，助力员工成长成才。2023年聘任高级培训师6人、中级内训师24人、初级内训师19人，以内训师水平和课程内容分类开展精品培训7个、优秀课程6个、良好课程8个、一般课程9个。

蛋糕 DIY 活动 团扇 DIY 活动

55562023年，公司人才发展重点方向

男性员工接受培训的女性员工接受培训的加强青年员工队伍培养强化专业技术人才队伍建设夯实技能人才队伍建设个人平均小时数为个人平均小时数为

19.8322.05公司加强青年员工队伍培养，公司丰富专业技术人才培养手公司出台技能人才队伍建设的实小时小时制定青年人才培养专项工作方段，完善常态化、专业化的培施意见，加强技能人才队伍制度

接受培训的员工案，采用提高岗级、奖金倾斜、养机制；优化专业技术职称管建设；以职业技能等级为抓手夯总人次达基层员工接受培训的中级管理层员工接受培高级管理层员工接受培专项培训等措施，优化基层一理工作，充分发挥职称评价服实技能提升；以赛促训，举办全

8978个人平均小时数为训的个人平均小时数为训的个人平均小时数为人次线人才队伍结构，提高一线岗务功能；建立专业技术人才配国最高等级职业技能赛事，激发17.27小时39.06小时96.76小时位青年人才占比；搭建青年员套激励保障机制，优化专业技技能人才参与技能培训、强化职

工展示平台，高质量举办各类术人才考核评价和绩效分配权业技能热情，提高队伍整体能力职业技能比武活动，促进内部重，多措并举激励专业技术人素质；加大技能人才激励奖励力人才良性流动。才提高综合素质。度，设立高技能津贴，提升高技男性员工培训考核通过女性员工培训考核通过能人才获得感和归属感。

率达率达

96.50%98.80%

培训考核总通员工福利与关怀过率达基层员工培训考核通过中级管理层员工培训考高级管理层员工培训考

97.80率达核通过率达核通过率达%95.60%98.10%99.20%员工福利

公司为员工提供社会保险、住房公积金、补充住房公积金、企业年金、补充医疗保险等福利，制定《公司住房货币分配方案》《企业年金缴费动态调整工作方案实施细则》等保障制度，建立具有行业竞争力的员工福利保障体系。与此同时，公司组织开展“个人养老金”“住房公积金租房、大病提取”等各项社会福利宣传解读，使员工更好享受个人非薪酬福利。

员工发展员工活动

公司高度重视员工的个人发展，建立健全培养体系，鼓励员工提升学历和职称；推动青年员工队伍、专业技术人才队伍、公司以关爱员工身心健康、营造和谐的企业氛围为己任，关注员工工作与生活的平衡，倡导乐观向上、阳光活力的健技能人才队伍的建设，畅通所有员工职业晋升通道，引导广大员工在工作岗位实现个人价值，实现公司和员工同成长、康生活方式，使员工在工作之余放松心情，缓解压力，同时增强员工之间的沟通和团队合作能力。

共奋进。

补助与激励案例凝心聚力提振士气

物流发展公司为丰富员工业余文化活动，提高员工的团队合作精神，鼓舞员工士气，促进班组团结互助，助推公司和谐发展，于五一劳动节前夕举办“奋进杯”职工团体体育活动。

提高学历补助职称激励制度提高至本科学历奖励补助1500元获得中级职称每月奖励200元提高至硕士学位奖励补助15000元获得副高级职称每月奖励500元提高至博士学位奖励补助25000元获得正高级职称每月奖励1000元

5758案例“情满中秋欢度国庆”关爱母婴生活

公司贯彻落实《女职工劳动保护特别规定》，针对女性

2023年9月，公司围绕“情满中秋欢度国庆”各自开展主题活动，涵盖“手作活动”“职工运动会活动”“花员工实际需求打造温馨的工作环境。“爱心妈咪之家”灯活动”等，通过在节日民俗中融入“津港”元素，有效弘扬了传统节日魅力，传递了公司大家庭的浓浓深情，的出现，解决了哺乳期女职工因没有哺乳室而带来的一还营造了团队合作和互帮互助的企业文化氛围。系列不便问题，更好地维护了女职工合法权益和特殊利益，加强了女职工“四期”保护，给特殊时期的女职工提供了一个私密、干净、舒适、安全的休息场所。

社会公益

公司用心践行社会公益，履行国有企业社会责任，紧贴精准助推国家乡村振兴战略和多元化活动提升社区满足感两条主绘画团扇赏花灯猜灯谜线，以实际行动为社会作出贡献。

积极履行国企责任，接续助力乡村发展自2021年7月，公司下属企业人员赴天津市蓟州区经济薄弱村开展扶持工作，制定三年规划，推进扶持项目20项，以实际行动接续助力乡村发展。

产业增效提升村庄发展动能

手工制作月饼职工运动会在蓟州区柳子口村稻田蟹生态种养、新型生

态发酵养殖黑猪等项目中，稻田蟹种养基地每年产出约45万斤生态有机米，稻田蟹产出约6000斤，年实现利润约40万元，年雇员工关怀佣本村村民约5000人次，村民增收总计约70余万元。

公司坚持以人为本，2023年继续为职工群众提供暖心服务和温馨的基础设施，让广大职工感受到企业的温暖与关爱，增强职工幸福感。

建设职工小家

公司在一线和基层工作区域建设职工小家，为员工提供在蓟州区嘴巴庄村高端果蔬大棚种植、蜜薯读书屋、乒乓球活动区、台球活动区、运动器械活动区、种植等项目中，建立乡兴合作公司，与恒盛瑜伽活动区、母婴室、茶歇室等设备设施。宽敞明亮的绿色食品公司合作开展高端果蔬大棚新品种空间，干净整洁的环境，齐全完备的设施，为员工提供植产业。

了一个温暖舒适的家。

5960村庄增美提升村民生活品质文化增能丰富村民精神生活

案例“追锋行动”正当时

协助建设健身运动广场和门牌楼，打造包含党建文化长组建“乡兴艺术团”，配置专业设施，举办近十次大型演出，廊、健身游乐区等设施的“百姓乐园”， 融合夜市、水 常态化开展广场舞、卡拉 OK、棋牌娱乐等活动；通过文 在 2023 年学雷锋日期间，物流发展公司青年志愿者们用双手净化港区环境，以实际行动践行雷锋精神。他们产养殖和垂钓娱乐，实现村庄美化、文化提升、产业增化演出吸引人气，引进商家售卖村内农副产品和特色小拿起抹布、扫帚、垃圾钳等卫生工具，对公司场院内的宣传栏进行清洁擦拭，对垃圾杂物等进行清理处置，值和农民增收。吃，打造“夜市经济”，助力村民增收。为创建绿色美丽港口贡献一份力量。

贴合实际开展多元化活动，以身作则赋能社区发展案例接续爱心汇聚温暖

2023年，联盟国际公司和欧亚国际公司组织开展“接续爱心汇聚温暖”社会公益行活动。活动由公司女职委主

案例七彩假期，圆梦津港任带领全体女职委一同前往天津阳光义工爱心社，期间参观了爱心社发展历程展示墙，观看了爱心社帮扶新疆学子纪录片，翻阅帮扶自强大学生资料档案，并与爱心社工作人员进行深入的互动交流，真切了解到每一笔救2023年8月，公司组织参加员工子女夏令营活动，走进天津港、天津海关儿童安全科普基地、天津东疆湾沙助资金背后的感人故事。参加活动人员积极踊跃填写了《爱心社员报名表》，并有3名女职委作为爱心人士，

滩景区等地，近距离、多视角感受天津港区海洋资源。资助3名贫困学生完成四年大学学业。

61 62ESG 关键绩效表

经济绩效指标名称单位202320222021指标名称单位202320222021

公司营业收入亿元人民币117.04108.22144.68市政购水量吨264885521481812883784

全年完成货物吞吐量亿吨4.454.434.42雨水收集使用量吨1181911181016245229

集装箱吞吐量 万标准箱（TEU） 2002 1983 2020 新鲜水使用量 吨 2648855 2148181 2883784

循环水/再生水使用量吨1267263836615314847环境绩效水资源港口区域节水设施节水量吨333034303668296971指标名称单位202320222021港口区域循环水设施水循环量吨11415891037757949047办公区域节水设施节水量吨304322766625151温室气体排放办公区域循环水设施水循环量吨11445810582296450范围一温室气体排放量505294906057684排放物范围二温室气体排放量178465184290184694水体污染物排放废水排放总量吨10131715168021084290吨二氧化碳当量可回收废弃物排放总量吨222535882701

运营范围（范围一+范围二）温室

228994233351242379

气体排放量废弃物排放一般固体废弃物排放总量吨610067007479危险废弃物排放总量吨149130193资源使用环境管理天然气立方米281064131959402

环保投入环保总投入亿元人民币1.811.891.80液化气吨124412351585环境违法违规事件数件000煤吨000环境负面事件环境污染罚款额万元人民币000柴油吨149071420616774重大溢油溢漏事件数件000能源环境应急培训开展次数次262118汽油吨101127175环境应急培训参与人次人次368281217外购热力立方米493857205720环境应急管理环境应急演练开展次数次342727

外购电力万千瓦·时201202087220803环境应急演练参与人次人次317244233新能源动力车辆配套设施数量个714515

6364社会绩效

指标名称单位202320222021指标名称单位202320222021雇佣中级管理层中女性员工人数人174171167

员工总数人539557817444中级管理层中女性员工占比%3.232.962.24男性员工总数人406744255911高级管理层员工总数人121117139按雇员类别

男性员工占比%75.3876.5479.41高级管理层员工占比%2.242.021.87按性别女性员工总数人132813561533高级管理层中女性员工人数人667

女性员工占比%24.6223.4620.59高级管理层中女性员工占比%0.110.100.09劳务合同制员工数人539557817444员工权益与福利保障按雇佣类型

劳动合同制员工比例%100100100劳动合同签订比例%100100100

51岁及以上员工数人180620822949员工福利投入万元人民币8082.398307.828730.09

51岁及以上员工占比%33.4836.0139.62已享受育儿假的员工总数人74646

41至50岁员工数人178716101966已享受育儿假的男性员工数人29241

41至50岁员工占比%33.1227.8526.41已享受育儿假的女性员工数人53405

按年龄

31至40岁员工数人148517712192有权享受育儿假的员工总数人648669630

31至40岁员工占比%27.5330.6329.45育儿假育儿假结束后返岗员工数人70616

30岁及以下员工数人317318252育儿假结束后返岗且12个月后仍在职的员工

人74646

30岁及以下员工占比%5.885.503.39总数

拥有博士学历员工数人344育儿假员工返岗率%100100100

拥有博士学历员工占比%0.060.070.05育儿假员工留任率%100100100拥有硕士学历员工数人997774752员工培训

拥有硕士学历员工占比%18.4813.3910.10全年培训总人次人次8978941510167按学历拥有本科学历员工数人258121903319按性别划分的培训男性员工接受培训的总人次人次699272907963

拥有本科学历员工占比%47.8437.8844.59人次女性员工接受培训的总人次人次198621252204拥有本科以下学历员工数人181428133369基层员工接受培训的总人次人次804384999063按职级划分的员工

拥有本科以下学历员工占比%33.6248.6645.26中级管理层员工接受培训的总人次人次813798965培训人次劳务合同制员工数人539557817444高级管理层员工接受培训的总人次人次122118139按雇佣类型

劳动合同制员工比例%100100100全体员工接受培训的总时长小时182458180884148805

基层员工总数人445148246440全体员工接受培训的平均时长小时20.3219.2119.98

基层员工占比%82.5083.4586.51男性员工接受培训的总小时数小时138666138136117555按雇员类别按性别划分中级管理层员工总数人823840865女性员工接受培训的总小时数小时437924274831250

中级管理层员工占比%15.2514.5311.62基层员工接受培训的总小时数小时13889513598493888按职级划分中级管理层员工接受培训的总小时数小时317583192038626高级管理层员工接受培训的总小时数小时118051298016291

6566治理与经营绩效

指标名称单位202320222021指标名称单位202320222021多元化与包容性三会运作女性职业赋能与领导力培训开展次数次675董事会成员数人999女性职业赋能与领导力培训参与人数人123561101女性员工专有关爱活动开展次数次403026股东大会召开次数次222女性员工专有关爱活动参与人次人次202319541471董事会会议次数次13711残障人士关爱

残疾人保障金缴纳额万元人民币672.80700.73491.05监事会会议次数次666残障人士雇佣总数人434856董事会各类委员会会议次数次211316民主管理反腐合规职工代表大会召开次数次406047

职工代表大会参与人数人266832032652廉洁承诺书签订率%100100100

安全生产与职业健康反腐宣贯覆盖员工比例%100100100

安全生产投入金额亿元人民币0.900.861.06

全体系反腐败、反贿赂培训场次次272137112安全生产培训场次次75412331778安全生产教育活动

安全生产培训参与人次人次86040147763115584全体系反腐败、反贿赂培训总人次人次148131002410720应急事件演练数次941678597安全生产应急管理合规管理与风险防控培训场次次111应急事件演练参与人数人11967103808250

安全生产日常管理安全生产装备维护投入金额亿元人民币0.230.260.26知识产权保护职业病新增病例例000持有专利数量件385374478

职业病发病率%000持有软件著作数量件313132接受职业病体检的人数人1072858952

职业病职业病体检的覆盖率%100100100年度新申请专利数量件707478职业健康培训累计人次人次537255095151年度新授权专利数件576249人均接受职业健康安全培训次数次403634

职业健康安全培训总时长小时17221.017319.018321.5特别重大事故发生数次000重大事故发生数次000工伤与工亡一般事故发生数次000员工伤亡人数人000社会公益员工志愿活动参与总人数人316324289

员工志愿活动人均时长小时117.63116.81173.37

67 68GRI 内容索引

天津港股份有限公司在 2023 年度环境、社会及公司治理（ESG）报告（报告期：2023 年 1 月 1 日 GRI 标准 披露项 对应章节或文件使用说明至 12 月 31 日）编制过程中，参照 GRI 标准报告了在此份 GRI 内容索引中引用的信息。

3-1确定实质性议题的过程

使用的 GRI 1 GRI 1: 基础 2021 GRI 3: 实质性

3-2 实质性议题清单 ESG 治理

议题2021

3-3实质性议题的管理

GRI 标准 披露项 对应章节或文件

201-1 直接产生和分配的经济价值 董事长致辞、ESG 关键绩效表

GRI 201: 经济

201-3固定福利计划义务和其他退休计划员工福利与关怀、2023年年度报告

2-1组织详细情况关于天津港绩效2016

201-4政府给予的财政补贴2023年年度报告

2-2纳入组织可持续发展报告的实体

GRI 202: 市场 202-1 按性别的标准起薪水平工资与当地最低工资之比 员工权益保护

2-3报告期、报告频率和联系人关于本报告

表现 2016 202-2 从当地社区雇佣高管的比例 ESG 关键绩效表、2023 年年度报告

2-4信息重述

GRI 203: 间接 203-1 基础设施投资和支持性服务

2-6 活动、价值链和其他业务关系 董事长致辞、ESG 关键绩效表 社会公益

经济影响2016203-2重大间接经济影响

2-7员工

员工权益保护、ESG 关键绩效表 205-1 已进行腐败风险评估的运营点

2-8 员工之外的工作者 GRI 205: 反腐

205-2反腐败政策和程序的转达及培训商业道德

2-9管治架构和组成公司治理、2023年年度报告败2016

205-3经确认的腐败事件和采取的行动

2-10最高管治机构的提名和遴选2023年年度报告

GRI 206: 反竞

2-11最高管治机构的主席206-1针对反竞争行为、反托拉斯和反垄断实践的法律诉讼商业道德

争行为2016

2-12在管理影响方面最高管治机构的监督作用公司治理、2023年年度报告

207-1税务方针

2-13为管理影响的责任授权

GRI 207: 税务 207-2 税务治理、控制及风险管理

2-14 最高管治机构在可持续发展报告中的作用 关于本报告、ESG 治理 2023 年年度报告2019 207-3 与税务关切相关的利益相关方参与及管理

GRI 2: 一般披 2-15 利益冲突 公司治理、2023 年年度报告 207-4 国别报告

露20212-16重要关切问题的沟通

ESG 治理 GRI 301: 物料

2-17最高管治机构的共同知识207-4国别报告2016

2-18对最高管治机构的绩效评估公司治理、2023年年度报告301-1所用物料的重量或体积不涉及

2-19薪酬政策301-2所用循环利用的进料

2-20确定薪酬的程序2023年年度报告301-3再生产品及其包装材料

2-21 年度总薪酬比率 GRI 302: 能源 302-1 组织内部的能源消耗量

2-22 关于可持续发展战略的声明 ESG 治理 2016 302-2 组织外部的能源消耗量

2-23 政策承诺 应对气候变化与能源管理、ESG 关键绩

2023年年度报告302-3能源强度

2-24融合政策承诺效表302-4降低能源消耗量

2-26 寻求建议和提出关切的机制 ESG 治理 302-5 降低产品和服务的能源需求量

2-27遵守法律法规内部控制与风险管理303-1组织与水作为共有资源的相互影响

2-28协会的成员资格协会参与303-2管理与排水相关的影响

2-29 利益相关方参与的方法 ESG 治理 GRI 303: 水资 303-3 取水 水资源管理、ESG 关键绩效表

2-30集体谈判协议民主管理源和污水2018303-4排水

303-5耗水

69 70GRI 标准 披露项 对应章节或文件 GRI 标准 披露项 对应章节或文件

304-1组织在位于或邻近保护区和保护区外的生物多样性丰404-1每名员工每年接受培训的平均小时数

富区域拥有、租聘、管理的运营点 GRI 404: 培训

GRI 304: 生物 304-2 活动、产品和服务对生物多样性的重大影响 404-2 员工技能提升方案和过渡援助方案 员工培训与发展、ESG 关键绩效表

生物多样性保护、ESG 关键绩效表 与教育 2016

多样性2016304-3受保护或经修复的栖息地

404-3接受定期绩效和职业发展考核的员工百分比

304-4受运营影响的栖息地中已被列入世界自然保护联盟（IUCN）红色名录及国家保护名册的物种 GRI 405: 多元 405-1 管治机构与员工的多元化

公司治理、多元化与包容性、ESG 关键

305-1直接（范围1）温室气体排放化与平等机会

绩效表

305-2能源间接（范围2）温室气体排放2016405-2男女基本工资和报酬的比例

305-3其他间接（范围3）温室气体排放

GRI 406: 反歧

GRI 305: 排放 305-4 温室气体排放强度 406-1 歧视事件及采取的纠正行动 员工权益保护

ESG 关键绩效表 视 2016

2016305-5温室气体减排量

305-6 臭氧消耗物质（ODS）的排放 GRI 410: 安保 410-1 接受过在人权政策或程序方面培训的安保人员 不涉及

305-7 氮氧化物（NOX）、硫氧化物（SOX）和其他重大气 实践 2016

体排放

GRI 411: 原住

306-1废弃物的产生及废弃物相关重大影响411-1涉及侵犯原住民权利的事件不涉及民权利2016

306-2废弃物相关重大影响的管理

GRI 306: 废弃

306-3 产生的废弃物 废弃物与排放物管理、ESG 关键绩效表 GRI 413: 当地 413-1 有当地社区参与、影响评估和发展计划的运营点物 2020

306-4 从处置中转移的废弃物 社会公益、ESG 关键绩效表社会 2016 413-2 对当地社区有实际或潜在重大负面影响的运营点

306-5进入处置的废弃物

308-2供应链的负面环境影响以及采取的行动供应链管理414-2供应链的负面社会影响以及采取的行动供应链管理

401-1新进员工雇佣率和员工流动率

GRI 401: 雇佣 GRI 415: 公共

401-2 提供给全职员工（不包括临时或兼职员工）的福利 员工权益保护、ESG 关键绩效表 415-1 政治捐助 不涉及

2016政策2016

401-3育儿假

GRI 402: 劳资 GRI 416: 客 416-1 评估产品和服务类别的健康与安全影响

402-1有关运营变更的最短通知期员工权益保护

关系2016户健康与安全安全生产

403-1职业健康安全管理体系2016416-2涉及产品和服务的健康与安全影响的违规事件

403-2危害识别、风险评估和事故调查

417-1对产品和服务信息与标识的要求

403-3职业健康服务

GRI 417: 营销

403-4职业健康安全事务：工作者的参与、意见征询和沟通417-2涉及产品和服务信息与标识的违规事件不涉及

GRI 403: 职 与标识 2016

403-5工作者职业健康安全培训

业健康与安全 职业健康与安全、ESG 关键绩效表 417-3 涉及营销传播的违规事件

403-6促进工作者健康

2018

403-7 预防和减缓与业务关系直接相关的职业健康安全影响 GRI 418: 客户

418-1涉及侵犯客户隐私和丢失客户资料的经证实的投诉信息安全与隐私保护

403-8职业健康安全管理体系覆盖的工作者隐私2016

403-9工伤

403-10工伤相关的健康问题

7172全资及控股子公司、主要参股公司一览表读者阅读反馈

全称简称

尊敬的读者：

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73 741 2About this Report Contents

Report Description Reporting Language

This report is the second Environmental Social and This report is released in both Simplified Chinese and English Sustainable 03 Message from our Chairman

Governance (hereinafter referred to as "ESG" report ) versions. In case of any discrepancy the former shall prevail. 01Governancereleased by Tianjin Port Holdings Co. Ltd. (hereinafter 05 About Tianjin Port

referred to as the "Tianjin Port" "We" or "the Company"). Basis of Compilation 05 2023 Progress 13 Corporate Governance

Previously the Company has released fourteen annual Sustainability Reporting Standards of the Global Reporting 07 Special Topic: Serve the Belt and Road Initiative 21 Internal Control and Risk ManagementCorporate Social Responsibility Reports consecutively. Based Initiative （GRI Standards）

on the principles of objectivity normative transparency 23 Business Ethics

and comprehensiveness this Report is intended for all SDG Compass: The guide of business action to SDGs 25 Investor Relation Management

stakeholders of Tianjin Port focusing on its management Guidance on Social Responsibility Reporting (GB/T36001- 26 Protection of Intellectual Property

practices and performance in the areas of environmental 2015) 26 Information Security and Privacy Protectionsocial and governance. Urged by the compilation of the

report the Company continuously improves its performance Corporate ESG Report Preparation Guide (CASS-ESG 5.0)

in fulfilling ESG responsibilities which enhances engagement Guidelines for Self-Regulation of Listed Companies No.1 -

with stakeholders on key materiality issues. Standardized Operation

Reporting Period Shanghai Stock Exchange Compilation Guideline for Corporate

Social Responsibility Reports Sustainable

This Report details the Company's practices and performance Sustainable

in the fields of operational environmental social and 02Operation 03 Environmentgovernance management during the period from January

1 to December 31 2023. To enhance the comparability and Accessing this Report 43 Envrionmental Management

completeness of the Report certain sections of this report are 29 Safe ProductionThis report is available to the public in PDF electronic

appropriately retroactive to previous years. document. Further information and the electronic version of 32 Innovation and Technology Development 45 Fighting Climate Change and Energy

this Report can be downloaded from the website of Shanghai Management

Reporting Scope 35 Customer Service and Customer rights ProtectionStock Exchange website (http://www.sse.com.cn). If you need 48 Water Resource Management

This Report covers Tianjin Port Holdings Co. Ltd. and to obtain a printed copy or have questions or suggestions on 37 Freight Efficiency and Quality 49 Wastes and Emissions Management

its wholly-owned and controlled subsidiaries. To ensure the contents of the report please feel free to contact us via 38 Supply Chain Management

the comprehensiveness and readability of the Report phone or email. Contact information is as follows: 50 Biodiversity Protection

certain cases involve its joint stock companies. For the 40 Association Participation

bilingual comparison of wholly-owned holding and partial

participating company names please refer to the"List of

Subsidiaries."

Address: No. 99 Jingang Road Binhai

Data Source and Reliability Assurance New Area Tianjin Sustainable

The information and data disclosed in this Report are sourced Zip Code: 300461 Appendices

from internal collection of the Company statistical reports 04 Society

and public materials and the operation performance data

mentioned in the report is consistent with the scope of data Tel: 022-25706615 53 Protecting Employee Rights and Interests 63 ESG Key Performance Tablet

in the 2023 annual report of Tianjin Port Holdings Co. Ltd.The currency amounts involved are all measured in CNY. Fax: 022-25706615 55 Diversity and Inclusion 69 GRI Content GRI Standards Content Index

Unless otherwise specified the economic environmental 56 Occupational Health and Safety 74 Reader Feedback Form

and social data disclosed in this Report cover the subsidiaries Email: tianjinport@tianjin-port.com 56 Employee Training and Development

within the scope of the Company's consolidation while some 58 Employee Benefits and Care

information and data on corporate governance only cover the

Company headquarters.Our Company undertakes that the 60 Social Welfare

information and data disclosed in this Report are free from

any false records or misleading statements responsible for

the authenticity accuracy and completeness of its contents.

01 02Message from the Chairman

In 2023 with escalated geopolitical tensions development pattern optimized the port operations enhanced their own green development.intensified environmental risks continued the service quality and ensured the efficient operation and

Deepen the construction of the people-oriented Tianjin

fluctuations in interest rates and exchange smooth accessibility of the port. In 2023 we deeply understood

Port and expand the port's influence of happiness. We

rates and increasing barrier to economic the basic principles of economic and social development

have actively fulfilled corporate social responsibility and strived

circulation the global economy and trade are during the 14th Five-Year Plan period established our own ESG

to achieve a win-win situation for both economic and social

facing unprecedented challenges with the governance system and effectively improved the ESG policy

benefits. Internally we have adhered to the people-oriented

pace of global economic recovery appearing system. While the sustainable development level of Tianjin Port

philosophy and placed high importance on the safety health

particularly unstable and uneven. However has been actively and steadily improving we were selected as one

and growth of our employees and provided comprehensive

under such external circumstances and with of the best ESG practices and outstanding practice cases among

compensation and benefits for our employees to ensure they

steadfast beliefs and determinations Tianjin listed companies by China Association for Public Companies

receive fair and equitable treatment. Meanwhile we have focused

Port keeping the earnest entrustment of the honored with the 2023 Financial Industry "Golden Wisdom

on employees' career development planning and conducted

General Secretary in mind is always committed Award" and selected as an excellent case in the Environment

internal trainer training plan and other talent training practices

to "building a world-class smart and green port Dimension (E) in 2023 Whitepaper on ESG Practice Observation

to constantly enhance employees' professional skills and overall

better serving the coordinated development of Chinese Enterprise and Analysis Report on ESG Status Quo and

qualities not only creating the value to the enterprise but also

of the Beijing-Tianjin-Hebei region and the Belt Trend by Chinese Times.growing together with the Company. Besides we always uphold

and Road Initiative" and strive to shape new Deeply build the capabilities of innovative development the principle of integrity cooperation and win-win continuously

advantages for high-quality and sustainable and accelerate the construction of smart and green ports. improve our supplier management system optimize the supply

development in the new era. In 2023 we concentrated on the digitalization and automation chain management processes and ensure long-term stable

transformation implemented 24 key projects in smart port cooperative relationships with our suppliers. Additionally

construction with total asset investments of CNY 280 million we also place great importance on customer satisfaction and

while witnessing the continued increase in the number of R&D conduct customer satisfaction surveys regularly to continually

Deeply cater to China's major strategies and personnel within the Company; We insisted on leveraging enhance the service quality. We have actively responded to

build sustainable development capabilities. science and technology to empower safety management China's call for rural revitalization and made contribution to the

Standing in the economic hub of the Beijing- and continuously enhanced the effectiveness of "Tehcnology- development of impoverished areas through various means such

Tianjin-Hebei region Tianjin Port endowed with driven Safety" thus achieving effective control over safety as industry support and education assistance etc. Furthermore

its unique resource advantages has shouldered risks. Concurrently we intensified the application of clean we have continuously carried out charitable activities such as

the important mission of serving national technologies and deepened the construction of green ports donations and community assistance and gone deep into local

strategies. We have actively integrated into the while ensuring environment compliance governance. In 2023 all communities to provide tangible assistance to residents.grand blueprint of coordinated development three Ro-Ro terminals under the Company were simultaneously

in the Beijing-Tianjin-Hebei region deeply With the eastern winds bringing spring in full bloom it's the awarded the Carbon Neutrality Evaluation Certificate issued

participated in the Belt and Road Initiative perfect time to set sail as the tide rises. Looking towards the by China Classification Society becoming the first batch of Ro-

cooperation and are committed to promoting future with the direction outlined by the General Secretary we Ro terminals globally to achieve all "Zero-Carbon" operations;

regional economic connectivity and coordinated will continue to promote the construction of world-class green Tianjin Port Pacific International Container Terminal Co. Ltd.development and continuously enhancing the smart and hub ports and Tianjin Northern International Shipping was awarded a Five-Star China Green Port becoming the first

economic influence and service capabilities in the Hub so as to build the strategic hub that deepens the service traditional container terminal nationwide that has passed the

surrounding areas. In 2023 Tianjin Port achieved for both "Big Circulation" and "Dual Circulation" development review. At the same time the Company has completed 13 projects

a revenue of CNY 11.704 billion an increase pattern provide better services to customers while creating in green port construction including the construction of new

of 8.15% year-on-year; it realized a net profit greater values for shareholders and embark on a new chapter of energy equipment and supporting facilities the application

attributable to shareholders of the listed company vibrant development for Tianjin Port. of energy-saving technologies and online energy monitoring

of CNY 982 million an increase of 32.60% year-on- etc. vigorously promoted the construction of photovoltaic and

year; and completed a cargo throughput of 445 wind power generation facilities continuously implemented the

million tons and a container throughput of 20.02 connection of shore power facilities as well as encouraged and

million TEUs. We have closely focused on the new supported customers to practice green actions while achieving Chairman of Board of Directors

03 04About Tianjin Port SOCIAL

Tianjin Port Holdings Co. Ltd. formerly known as Tianjin Port Storage & Transportation Co. Ltd. is a limited stock company No particularly significant significant or 1328 female employees accounting for 24.62%

established in 1992 by Tianjin Port Authority through raising funds from targeted sources. On July 14 1996 the Company was listed general accidents occurred of the total workforce; among middle-level

on the Shanghai Stock Exchange and on December 27 2005 the Company completed the implementation of the share trading No employee casualties management female employees accounted for

reform. The Company's main businesses include loading sales logistics and comprehensive port support services with its primary Total investment in work safety reached Diversity and 3.23% and among senior management female

cargos including bulk cargo containers etc. The actual controlling shareholder of the Company is Tianjin Port (Group) Co. Ltd. Work CNY 90 million Inclusivity employees accounted for 0.11%

and the ultimate controller is the State-owned Assets Supervision and Administration Commission of Tianjin People's Government. Safety Conducted 754 sessions of work safety training 176 minority employees accounting for 3.26%

Organized 941 work safety emergency drills Fully paid employment security fund for

the disabled reached CNY 6.728 million

Our Spirit Aim High Forge Ahead Performed work safety inspections and

revealed the problem rectification rate of 100% The total number of employees receiving

training reached 8978 person-times

Completed asset investment of CNY 280

million in the construction of smart ports The total training duration for employees reached

Innovation and Employee 182458 hours

The total number of R&D personnel reached

Our Mission Carrying Expectation Disseminating Civilization R&D Training 547 accounting for 10.14% of the total The average duration of training per employee

workforce reached 20.32 hours

Company Average customer satisfaction rate The overall pass rate for training assessment

Culture Customer exceeded 96% reached 97.80%

Service

Online container booking rate exceeded 97% The total number of employees participating

Our Value People Oriented Quality First Customer Respected in voluntary activities reached 316100% of employees are under labor contract

Social Welfare The average duration of voluntary activities

Employee The total number of new hires reached 121 per employee reached 117.63 hours

Hiring The total investment in employee compensation

Our Slogan Port in Tianjin—Connecting the World amounted to CNY 947.8854 million

Convened 40 sessions of Congress of

Democratic

Workers and Staff with a total participation

Management

of 2668 person-times

Performance Achievements for the Year 2023 GOVERNANCE

Held 2 shareholders' assembly meetings

Corporate

Held 13 Board of Directors Meetings

Governance

ENVIRONMENTAL Held 6 Board of Supervisors Meetings

Independence and 4 independent directors accounting for 44.44%

Total investment in environmental protection reached CNY 181 million Diversity of the

1 female director accounting for 11.11%

57% of subsidiaries obtained environmental management system certification and 39% of Board of Directors

Environment subsidiaries obtained energy management system certification Company headquarters added 12 new regulations and revised 15 regulations totaling 237 internal regulations

Governance

The green area exceeds 673200 square meters with a total of 319000 trees in the greenbelt. Internal Control Company headquarters reviewed 90 contracts 45 regulations 58 operational management materials

No environmental negative events and no major oil spills or leakage incidents occurred and Risk and 78 proposal materials provided 198 suggestions and opinions

Management

Completed 13 projects related to green port construction including the construction of new energy Company headquarters conducted legal reviews on 28 business decisions 28 regulations 83

equipment and supporting facilities the application of energy-saving technologies and online energy contracts and 24 subsidiary meeting proposals

Energy monitoring with the annual budget amounting to CNY 60 million energy savings equivalent to 2100 The headquarters conducted daily integrity education and cautionary education for 108 times with a

Management tons of standard coal replaced fuel capacity of 2000 tons reduced carbon emissions by 900 tons Anti-Corruption total participation of 1584 person-times

and direct reduced carbon emission by 6000 tons and Clean

Management The subsidiaries conducted 164 sessions of anti-corruption and anti-bribery training with a total of Installed 71 sets of supporting facilities for new energy-powered vehicles 13229 participants and the training duration totaling 115.7 hours

Water Rainwater collection and usage reached 1181911 tons Disclosed 4 regular reports and 44 interim announcements

Management Usage of recycled or reclaimed water reached 1267263 tons Investor Relations

Management Conducted 9 investor communication events received and answered 86 investor questions with a

total investor reception of 48 person-times

05 06Serve

the Belt Tianjin is the strategic hub of the Maritime Silk Road where the millennial strategic cooperation agreements with port units and shipping companies to establish work-class ports initiated the establishment Silk Road converges across land and sea rejuvenating through the ages. In of the China Domestic Container Port and Shipping Service Alliance and created brands such as "Maritime FAST" "Two Ports and

and Road 2013 Xi Jinping the president of the People's Republic of China proposed One Route" and "Daily Route" around the Bobai Sea to better serve the north-south circulation. Besides it has established friendly the significant initiatives of jointly building the "Silk Road Economic Belt" relationships with ports such as Kob Port in Japan Melbourne Port in Australia Antwerp-Bruges Port in Belgium Incheon Port in

and "21st-Century Maritime Silk Road" (hereinafter referred as the "Belt South Korea and Sihanoukville Port in Cambodia continuously expanding the internation "Circle of Friends" of the Port.Initiative and Road Initiative") during his visit to Central Asian and Southeast Asian countries garnering high attention from the international community. Firmly

keeping Xi Jinping's profound expectations and instructions in mind Tianjin Case Launching the New Shipping Route to South Africa West Coast to

Port has made solid efforts and efficient executions on new missions new Weave the Dense Maritime Freight Network

goals and new tasks striving to build a smart and green hub port promote In December 2023 at the operation site ofTianjin Port Pacific International Container Terminal Co. Ltd. dozens of electric

deep integration among ports industries and cities foster high-quality container trucks shuttled back and forth hastening the completion of the task of " Luanda" container vessel. By that afternoon

development of the port economy and make every effort to construct this cargo vessel would set sail with containers from the Beijing-Tianjin-Hebei region heading towards South American

Chinese-style modern ports and serve the joint construction of the "Belt and countries such as Colombia Ecuador Peru and Chile etc. This has marked the successful opening of the Tianjin to South

Road Initiative". America West Coast new shipping route further expanded the accessibility of Tianjin Port to the sea weaved a dense global

network of container shipping enhanced the function of the northern international shipping hub and strengthened Tianjin

Vigorously forge ahead and Port's role as a maritime gateway for the Beijing-Tianjin-Hebei region and a focal point of the Belt and Road Initiative's land

steadfastly build a high-level open and sea convergence. This development has stimulated the diversified trade growth between China and emerging economies in South America and contributed port capabilities to facilitate the smooth operation of dual circulation at home and abroad.platform for land and sea connectivity

The port opens up vast routes flourishing towards the sea to create the

future. Located in the core area of the Bohai Bay Tianjin Port is where the

river port and sea port converge. As an crucial strategic resource of China it

serves as the maritime gateway for the Beijing-Tianjin-Hebei region and the

"Three-North" areas (Northeast China North China and Northwest China).With unique advantages in locations policies industries and markets it

functions as a booster for the international shipping hub in the northern

region. In recent years Tianjin Port has continuously focused its efforts

on serving national initiatives such as the Belt and Road Initiative and the

coordinated development of the Beijing-Tianjin-Hebei region particularly its

advantages in handling large vessels are gradually becoming apparent and

actively contributed to the construction of an open pattern of integrated land

and sea connections and mutual linkage between the east and west and its

hub role in the Maritime Silk Road is becoming increasingly prominent.Weave a dense maritime service network facilitating Expand the Land-based Service Network and Create High-

the smooth operation of dual circulation at home quality Logistics with Sea-railway Intermodal Transportation.and abroad. The Company has fully leveraged the advantages of being the eastern gateway of the China-Mongolia-Russia Economic Corridor and

the transit corridor for three continental bridges strengthened the intermodal transportation by sea and rail as the link to enhance

Since the inception of the "Belt and Road Initiative" the Company has the connectivity between the East and West. Currently the Company has launched China-Europe freight trains with Russia Mongolia

actively responded and planned to expand the maritime channels and Germany Belarus Turkey Kazakhstan and other countries and regions constructed the Eurasia Continental Bridge corridor - the

weave a dense network of the "21st-Century Maritime Silk Road". In 2023 "Two Bridges Three Passages and Four Ports" Silk Road and improved the inland marketing network of the "Three Routes Ten Zone"

the Company continued to deepen the "Four Thousand Action" and "Spring with a nationwide coverage of 120 branches. Supported by the opening and operation of the "Tianjin-Taiyuan" green transportation

Rain Action" extensively visiting key shipping companies key client and corridor and the "Changchun-Tianjin Port" freight trains it has further strengthened the distribution and allocation of resources in the

cross-over clients. A total of 145 direct container routes to Europe South northern hinterland and better served advantageous and emerging industries. The Company is always committed to enhancing the

America Southeast Asia and other regions was added including 55 routes cooperation with the railway departments optimizing the operation organization ensure the closeness of sea-rail loading services and

of the "Belt and Road Initiative" covering over 100 countries and regions. guaranteeing the smooth operation of the China-Europe (China-Central Asia) freight trains. Meanwhile the Company continues to excel

The container volume in countries related to RCEP was increased by over in the transportation of essential goods. In response to Mongolia's urgent demand for the expedited shipping of perishable goods the

10% compared with the previous year which has not only enhanced the Company has coordinated with the Beijing Railway Bureau to prioritize the transportation of relevant goods and ensure seamless station

existing route network of Tianjin Port but also fulfilled the gap in direct operation and successfully completed the transportation of all perishable goods which has been unanimously recognized by Mongolian

shipping routes to South America in recent years. Adhering to the principle customers. In 2023 the company operated over 40 sea-rail intermodal trains including four land bridge international trains. It completed

of win-win cooperation the Company has signed the comprehensive the transportation of 85000 TEUs (twenty-foot equivalent units) for the land bridge international trains further consolidating Tianjin

Port's leading position among coastal ports in China in terms of the volume of land bridge international trains.

0708

Special TopicAs a new format of modern port transportation smart ports have become a consensus for innovative transformation in global ports. Tianjin

Leveraging Geographical Advantages to Establish the Distinctive Brand for Port has constantly intensified its efforts in automation personnel reduction greening digitalization upgrades further enhanced the Case China-Europe Sea-Railway Intermodal Transportation level of transportation automation in the port area through innovative technological applications led the way in initiative the full-process

automation upgrade of traditional container terminals accelerated the establishment of unmanned driving demonstration zones in ports

In November 2023 a China-Europe (Central Asia) loaded with food daily necessities machinery accessories and strived to enhance the automation level of large-scale container handling equipment and created a smarter link in the Maritime Silk Road

other goods departed from the special railway line of Tianjin Xingang Station Wujie Storage Yard 3 for Mongolia which with higher standards and requirements. The Company has performed the "Efficiency Year" initiative focusing on "Five Guarantees and

marked the 600th departure of the China-Europe (Central Asia) freight train jointly organized by Tianjin Port and China Five Immediate Actions" to deepen the port cooperations and c innovative measures such as "Three Zero Services" "Speedy Approval and

Railway Beijing Group in 2023 not only promoting the high-quality development of the Belt and Road Initiative but also Direct Promotion" and "Zero Waiting Time" etc. The direct berth rate of foreign trade container vessels reaches 99% with the M efficiency of

facilitating the "Dual Circulation" of domestic and international markets. 32.5 natural containers per hour. The operational efficiency of six shipping routes including Maersk Europe Line Maersk Mediterranean Line

Mediterranean West Africa Line COSCO Shipping America West Line COSCO Shipping Europe Line and Hanjin Shipping Europe Line ranks

first among global port establishing the brand of Tianjin Prot Efficiency Leading Globally.Case Smart Leadership to Create Service Excellence for the Belt and Road

Tianjin Port Pacific International Container Terminal Co. Ltd. bravely shouldered the mission of smart port construction

vigorously advanced the automation upgrade and renovation projects actively overcome difficulties and broken through over 20

key technologies and conducted the first application tests of 5G-A technology in port scenarios which has not only accelerated

the application of ART technology but also systematically promoted the automation renovation of quay cranes yard cranes and

container yards. In 2023 the project R&D and Application of Key Technologies for Fully Automated Four-Rope Tyred Gantry Cranes

won the first prize of scientific and technological progress awarded by the China Ports Association; Empowered by intelligence

it has broken the world record for ship efficiency at berth 12 times and refreshed the efficiency of domestic routes 3 times by

Unify Strengthens and Efforts to Advance the Construction of enhancing the reputation of "Tianjin Port Efficiency" and creating the brand of "M Efficiency" making the efficiency of high-

Green and Intelligent Hub Ports along the Maritime Silk Road quality routes remain globally leading; The Smart Pacific integrated control center has been established integrating production scheduling comprehensive safety governance digital energy management and intelligent environment monitoring system

Tianjin Port always takes serving the national strategy as its own responsibility. While striving to become a world-class port it also which has provided technological "wings" for refined production and operation management.focuses on promoting breakthroughs in various fields such as environment protection intelligent application and hub construction

continuously improving the port efficiency perfecting port services enhancing port functions and constantly elevating the level of high-

quality services and jointly constructing the "Belt and Road Initiative".Achieving carbon peaking and carbon neutrality (hereinafter referred as "dual carbon") is the inherent requirement for implementing the

new development idea and promoting the high-quality development. In recent years Tianjin Port has vigorously promoted the green

transformation and upgrading of the port area strived to create a world-class green port that is "people-oriented safe and healthy

and environment friendly" and planed and implemented the promotion of a new energy layout in the port area with high standards to

implement the national "dual carbon" strategy accelerate the transformation of the port energy structure and strive to achieve green

and low-carbon development and contribute green power to the continuous construction of the Maritime Silk Road.Case Implementation of "Dual Carbon" Strategy Leads to "Zero Carbon" Operations at Ro-Ro Terminal

In early 2023 the three ro-ro terminal companies affiliated with Tianjin Port simultaneously received the Carbon

Neutrality Evaluation Certificate issued by the China Classification Society becoming the world's first batch of Ro-Ro

terminals to achieve "zero carbon" operations. As the largest automobile import and export port in northern China

this achievement has realized "zero carbon" operations at all three Ro-Ro terminals by synchronously constructing

new energy generation systems fully adopting LED energy-saving lighting developing and applying intelligent energy With earnest instruction still echoing now is the time for vigorous efforts. The bulge for the new journey of building the

monitoring systems and promoting high-proportion shore power coverage across all three Ro-Ro terminals and "21st Century Maritime Silk Road" has been sounded. Tianjin Port will continuously promote the integrated construction of

established Tianjin Port as a model for leading global port development in low-carbon initiatives. smart and green hub pots and the development of port-related industries spare no effort to create an upgraded version of

smart and green hub port fully implement the integration of port-industry-city development accelerate the construction of

the international shipping core area in northern China carry out higher level of opening-up policies continuously enhance

the functions of international hub ports and promote the development of port and shipping industries thereby providing

powerful support for establishing a marine power serving the coordinated development of Beijing Tianjin and Hebei and the

Belt and Road Initiative. We will strive to write a new chapter of Chinese-style modern port construction and joint construction

and service of the Belt and Road Initiative in Tianjin Port.

09 10Sustainable

Governance

The Company has always adhered to high standards of corporate

governance to improve the governance structures enhance sustainable

development governance capabilities and optimize internal risk control

systems abided by lawful and compliant operations to strengthen

investor protection and improve the quality of information disclosure

and depended on superior governance capabilities to ensure the high-

quality development of the Company.Corporate Governance

Internal Control and Risk Managementt

Business Ethics

Investor Relation Management

Protection of Intellectual Property

Information Security and Privacy Protection

Contributing to the United Nations Sustainable

Development Goals (SDGs):Corporate Governance Board of Directors

The Company appoints directors in accordance with the provision of the Company Law of the People's Republic of China and the Articles of

Association ensuring that the composition of the Board of Directors is scientifically diverse and that roles and responsibilities are clear. The

Governance Structure Board of Directors of the Company has established the Strategic Committee Audit Committee Remuneration and Appraisal Committee

and Nomination Committee. In 2023 the Company further improved the mechanism for the responsibilities of independent directors

The company's Shareholders' Assembly revised the Independent Director System and clarified the responsibilities of independent director.board of supervisors board of directors Shareholders' Assembly

and senior management strictly adhere In 2023

to relevant laws regulations and policies Strategic Committee Held the board of

earnestly fulfill their duties give full play to Board of Supervisors Debriefed the reports Approveddirectors' meetings

the role of the board's special committees Audit Committee

and independent directors safeguard the Board of Directors 13 times 3 times 46 proposals

interests of shareholders and the company Remuneration and

and ensure the company's stable operation. Appraisal Committee

Management Nomination Committee Held the Audit Committee Held the Nomination

meeting and approved Committee meeting and approved

Corporate Governance Structure 13 times 27 proposals 4 times 7 proposals

Held the Strategic Held the Remuneration and Appraisal

Shareholders' Assembly Committee meeting and approved Committee meeting and approved

As the highest authority of the Company the Shareholders' Assembly exercises its power in accordance with the law. The Company 1 time 1 proposal 3 times 4 proposals

convenes the Shareholders' Assembly according to the provisions of the Articles of Association ensuring that the shareholders

enjoy equal status and effectively exercise their rights including the right to be informed participate inquire and vote. In 2023 the

Company held two meetings of Shareholders' Assembly deliberated and passed 15 resolutions.Independence and Diversity of Board of Directors

The Company believes that the independence and diversity of the Board of Directors are key factors in safeguarding shareholders'

interests and ensuring the Company's long-term stability. The Company implements the policy to ensure the diversity and independence

among board members. When reviewing and evaluating suitable candidates to serve as directors of the Company the Nomination

Committee takes factors such as the professional experience skills knowledge tenure region culture education background gender

and age of board member into account. The current Board of Directors comprises members from various industries bringing with them

extensive work experience and covering professional fields including laws economics accounting and finance etc. which is conducive

to the scientific decision-making by the Board of Directors. The Nomination Committee is responsible for assessing the independence

of the Board of Directors ensuring that the number and composition of the board members comply with legal and regulatory

requirements with independent directors constituting more than one-third of the total number of board members. At the same time the

Company invites independent directors to serve as chairs or members of specialized committees of the Board so as to give full play to

their professional expertise and provide advice and guidance for the Company's development.In 2023

4 independent directors accounting 1 female director

The Company

has a total of for 44.44 % accounting for1 1.11 %

9 members The independent The independent The independent The independent directors

on the Board directors of the directors of the directors of the of the Remuneration and

of Directors Strategic Committee Audit Committee Nomination Committee Appraisal Committee

including accounted for accounted for accounted for accounted for

40%100%66.67%66.67%

13 14Materiality Assessment

Greenhouse

Considering the expectations and requirements of stakeholders as important factors in formulating its ESG strategy the Company Gas Emission

has established a materiality issue library for ESG management and the Board of Directors and the ESG Working Leading Management

Team evaluated the significance of various materiality issues annually. Based on the materiality issue library the Company has Green Operations

established its ESG indicator system. In 2023 the Company distributed materiality issue surveys to stakeholders engaging in Water Resource

extensive and in-depth communication with them through various channels. This process allows the Company to analyze the most Management High materiality Greenhouse Gas Emission Management

relevant and stakeholder-concerned issues for its development once again. Energy issues of

Management Green Operations

Waste Emission environmental

Main Channels for Stakeholder Research Biodiveristy Management dimension Energy Management

Conservation

Telephone Email Interviews Various Activities Low Importance to Tianjin port High

and Other Online and Meeting In-person Visits and Business

Communications Communications Operations

Response to National Strategies Protection of Employee

Materiality Identification Process Rights and Interests

Employee Benefits and Care

Occupational Health

and Safety Occupational Health and SafetyHigh materiality Protection of Employee Rights and Interests

Employee Training issues of social

Formation of and Development dimension Employee Benefits and CareBenchmarking Stakeholder Materiality Materiality

Analysis Survey Identification Response to National Strategies Assessment

Matrix Diversity and Inclusion

Social Welfare

Requirements of capital Issued materiality Analyzed the results of the High priority Low Importance to Tianjin port High

market rating agencies issue questionnaire surveys and interviews material issues

and international with a total of 202

standards valid questionnaires Assessed the importance Moderate priority Operation of Shareholders' Assembly Board

collected from internal to Tianjin Port material issues of Directors and Board of Supervisors

Requirements of 1930stakeholders and 120 1910

macroeconomic Evaluated the importance Low priority material

1920 Safety Production

valid questionnaires 1490

policies industry to stakeholders issuescollected from external 1960 High materiality Internal Control and Risk Management

policies and regulatory stakeholders 1590 1970 issues of Cargo Transport Efficiency and Quality

agencies 190 governance

Conducted interview 1980 dimension Innovation and R&DBest practices for materiality survey 11

of domestic and 10 Customer Service and Rights Protection

international leading Anti-corruption and Integrity

enterprises as well as

unique characteristics Investor Relations Management

and advantages of 12

Tianjin Port

Low Importance to Tianjin port High 1970 Customer Service and Rights Protection

1890 Intellectual Property Protection

1910 Cargo Transport Efficiency and Quality 190 Anti-corruption and Integrity 1940 Innovation and R&D

2Distribution of questionnaires for internal materiality issues is limited to directors supervisors senior management personnel 10 Information Security and Privacy Protection

and the highest managers of each department with a coverage rate of 100% 1920 Safety Production 1590 Investor Relations Management

11 Supply Chain Management

1930 Operation of Shareholders' Assembly Board 190of Directors and Board of Supervisors 6 Internal Control and Risk Management 12 Cooperation and Industry Value

1718

High Importance to Stakeholders HHiigghh Importance to Stakeholders High Importance to StakeholdersInternal Control and Risk Management Case Publish the Compilation of Loading and Unloading Process Requirements to Lead the Industry Development

In accordance with relevant laws regulations and internal management documents and building upon the foundation of the The Company had revised and published the Compilation of Loading

comprehensive compliance risk prevention and control management system from 2020 to 2022 the Company has deepened its and Unloading Process Technical Requirements. The revision process

system construction and fully ensured its high-quality development during the 14th Five-Year Plan period. lasted for nine months involving 116 professional reviews over 2100

modifications more than 210 updated photos and 155 electronic

drawings serving as a reference manual for port site management

personnel and a practical guide for frontline operators.Internal Control Management

In 2023 guided by risk control the Company extended compliance requirements to cover all operational activities and employees

further integrated compliance management into the entire process of decision-making execution and supervision. Emphasis was

placed on strengthening compliance management and risk prevention in key areas key processes and among key personnel

thereby ensuring the smooth operation of the compliance management system and effective prevention of risks at all levels. Internal Control Management Measures

Internal Evaluation and External Audit Compliance Review

The Company has established a The Company has made continuous To support adjustments in the

Compliance Management Joint efforts to promote the "elimination Organized the internal control self-assessment work Conducted a total of 90 contract reviews;Company's management model

Meeting mechanism integrating revision and establishment" for the year 2022；the Company has compiled the Reviewed 45 system documents;

compliance management with of internal systems along with List of Suggestions for Review Prepared and finalized the Company's internal control

existing management systems. Reviewed 58 operational management materials;the issuance and enforcement and Revision of Departmental evaluation report for the year 2022 and submitted it

Through practical integration a of revisions and systematically Regulations. to the board of directors for review and disclosure； Reviewed 78 proposal documents;sound mechanism for coordinated

operation was established organized existing regulations and Organized the external audit of internal controls for Provided 198 suggestions and recommendations.enhancing overall coordination and rules forming the List of Current the year 2022 and conducted preliminary work for the

avoiding redundant efforts thereby Regulations and Rules which was external audit of internal controls for the year 2023.improving management efficiency. promptly published.Legal Risk Prevention and Control Training and Advocacy

Conducted three legal audits reviewed a total of 28 Organized 60 internal control and compliance personnel

business decisions 28 regulations and policies 83 from 30 subsidiary companies (including key third-tier

Further Optimization of Internal Control Systems contracts and 24 subsidiary meeting agendas during companies) to conduct specialized compliance training

the reporting period effectively preventing legal risks. with a focus on criminal compliance enhancing their

awareness and competence in compliance.Utilized various means such as online platforms to

organize compliance culture promotion meetings

The Company has revised The Company has organized The Company has formulated The Company has issued joint meetings of compliance commissioners case

and optimized the relevant departments to the Employee Confidentiality the Compilation of study exchange meetings grassroots research etc. to

internal control system compile indices for internal Commitment Agreement Loading and Unloading conduct quarterly compliance promotion activities for

outcomes and compiled control manuals in the and organized all employees Process Requirements departments and offices of the listed company.the List for External areas of fund management to sign it. providing a model for

Regulation which was investment management optimizing loading and

publicly disclosed. and decision-making on unloading processes

significant matters. in the national port

industry.Risk Management

In 2023 the Company conducted systematic risk classification and identification work and established an annual comprehensive

In 2023 risk repository reviewed the 2022 Annual Major Risk Identification Evaluation Report and organized related subsidiary companies

to complete the second phase of major risk identification evaluation for the year 2023.Added Revised Totaling The Company conducted its annual risk assessment in 2023 which included auditing the financial income and expenditure as well

12 15 237 as the operational status of investment enterprises for the year 2022. During this process 18 audit issues and 2 matters requiring policies policies internal policies attention were identified. These findings highlighted areas needing improvement in financial management practices debt and

investment risk prevention as well as the enhancement of internal control and the regulation of power operations which has

further strengthened the Company's ability to prevent and control significant risk hazards.

21 22In 2023 the headquarters

Phase 1 Phase 2 Phase 3

Organized the signing of integrity commitment letters for newly appointed middle-level managers this year achieving a

Risk Identification Evaluation of Risk signing rate of 100 %

and Assessment Management Measures Internal Audit

Conducted daily integrity education and warning sessions a total of108 times with a total of 1584 participants;

Review and organize the risk Pair the response measures for Conduct an internal audit to

database and risk points of the the main risks with existing risk evaluate the effectiveness H eld integrity warning education integrity party courses party conduct and integrity talks as well as red revolutionary base

company and its subsidiaries; management control measures; of risk management and

Develop risk management Evaluate the management internal control based on the

results of the first and second visits for 8 timeswith a total of 548 participantsquestionnaires summarize systems identified through

and rank the scoring of the risk the review and the key phases. Produced

questionnaires and identify management points found; 2 integrity education videos for the company

the top 10 main risks; Develop work measures

Clarify the responsible propose improvement Conducted 6 activities centered on the construction of family traditions and values among Party members

departments for the main risks suggestions and organize

and develop corresponding the revision of management

risk response measures; systems;

In 2023 subsidiaries

Main Risk Identification Process

Conducted a total of 164 anti-corruption and anti-bribery training sessions with a total of 13229

participants and a total training duration of 115.7 hours

Business Ethics

The Company has strictly complied with various laws and regulations including Anti-Unfair Competition Law of the People's Republic of China

the Interim Provisions on Prohibiting Commercial Bribery and Anti-Money Laundering Law of the People's Republic of China and established Anti-Corruption Reporting Mechanism

the internal management system to prevent bribery money laundering and unfair competition within the Company.The Company has diligently fulfilled its supervisory responsibilities by establishing the Implementation Measures for Petition

and Reporting Work and conducting related activities as required publicly disseminated standardized and transparent

In 2023 the Company reporting channels through institutional documents office systems and branch activities and specified the scope of acceptance

and processing procedures as well as encouraged individuals to report via mail phone website and other means. In the

Had no corruption and bribery violations occurred; Implementation Measures for Petition and Reporting Work the Company stipulates measures to protect informers stating:

Had no significant violations of anti-money laundering laws and regulations occurred; "Strict confidentiality and safekeeping measures shall be implemented at all stages of handling petition and reporting cases".Had no reports of monopoly issues or unfair competition behaviors received. Additionally the Company has also rigorously carried out the provisions outlined in the Rules for Supervision and Discipline

Enforcement by Discipline Inspection Organs of the Communist Party of China and the Rules for Handling Accusations and

Informants by Discipline Inspection and Supervision Organs.Anti-corruption Anti-money Laundering

Supervision of Corruption Risks In accordance with financial regulatory requirements and the Company's specific circumstances the Company has established

the Anti-money Laundering Mechanism to fulfill its management responsibilities. Regarding the anti-money laundering training

The Company has established the Discipline Inspection Committee consisting of 5 members including 1 secretary. This publicity the Company has continuously enhanced training and promotional efforts for the anti-money laundering work and all

committee is responsible for assisting the Company's Party Committee in supervising and addressing issues related to corruption relevant personnel in key positions have participated in the anti-money laundering training within the financial industry and all of

and bribery thereby advancing the initiative of "daring not to be corrupt unable to be corrupt and unwilling to be corrupt." them passed the assessments.Antitrust

Construction of Anti-corruption Culture

To implement antitrust compliance management requirements the Company has strengthened employees' awareness of

With a "zero tolerance" attitude towards corruption and commercial bribery The Company has actively conducted anti- commercial responsibilities through the Antitrust Compliance Manual and the Compilation of Antitrust Compliance Cases. In 2023

corruption and anti-bribery training and clearly defined the principles of anti-corruption through the signing of integrity the Company participated in training sessions on the Antitrust Law and typical enforcement cases. These training sessions were

commitment and further fostered a virtuous atmosphere of integrity and honesty. conducted by professional legal teams who acted as instructors to provide detailed explanations.

23 24Sustainable

Operation

The Company in line with the Opinions on Accelerating the Construction of the

Tianjin Northern International Shipping Hub is fully committed to serving the Port

Strengthening and Enterprise Development strategy (One Principle Two Targets

Three Measures and Four Strategies) deeply implementing the deployment

of "Four-High Service Year" focusing on intelligence innovation and digital

transformation constructing a "Digital Twin Tianjin Port" and accelerating the

realization of the "Dual Excellence" strategic goals.Safe Production

Innovation and Technology Development

Customer Service and Customer Rights Protection

Freight Efficiency and Quality

Supply Chain Management

Association Participation

Contributing to the United Nations Sustainable

Development Goals (SDGs):Safe Production Case Prevent Risks and Strengthen Communication

The Company has always adhered to the core values of "people-oriented life-first safety and health and environment friendly" and is In March 2023 the Company along with PICC Property and Casualty Company Limited Development Zone Branch

committed to creating a world-class safe port. It has strictly followed relevant laws and regulations to strengthen the construction of safety jointly organized the Tianjin Port Oil Products Sector Enterprise Loss Prevention Skills Competition" at Tianjin Port

management systems continuously improved safety management systems and processes guided management personnel at all levels to Petrochemical Terminal Co. Ltd. training base which focused on two subjects: pipeline process and emergency response

enhance their awareness of safety red lines firmly established a bottom-line mindset and resolutely defended the red line and bottom line to leakage. Through this competition the loss prevention operational skills of frontline employees in the oil products

of safety production to fully ensure the safety and stability of port operations. sector and the emergency response capabilities of grassroots teams were tested. By using competitions as a form of

training comprehensive risk prevention and control were strengthened showcasing employees' excellent professional

In 2023 the Company ethics and skills.No extraordinarily serious accidents major accidents or ordinary accidents have occurred and no employee casualties

have been reported

Perfect the Safety Management System

The Company has strictly implemented laws and regulations such as the Production Safety Law of the People Republic of China Regulations of

Tianjin Municipality on Production Safety and Regulations on Principle Responsibility of Production Safety of Production and Business Units in

Tianjin Municipality formulated and implemented 20 safety production regulations including Regulations on Production Safety Responsibility

System and Management Measures for Production Safety and also established the Production Safety Committee to coordinate and organize

production safety work and set up a dedicated department for production safety management called the Safety and Environmental Protection

Department. The Company has developed the Management Measures for Warning and Education at Production Safety Accident Sites compiled a

checklist of key positions' safety responsibilities established the "one position one checklist" approach encouraged all staff to "take responsibility

and fulfill their duties according to the checklist" and built the safety management system characterized by "layered responsibility collective

accountability and individual responsibility" thereby thoroughly strengthening the primary responsibilities of grassroots.Strengthen the Safety Management Practice

The Company has formulated and implemented the Production Safety Inspection System focusing on prevention from the source

regular inspected the implementation of the primary responsibilities for safety production and the effectiveness of the production

safety management system urged and timely eliminated potential safety hazards thereby enhancing risk prevention and control

capabilities. In 2023 the Company promoted the "12345"

work method for handling general cargo loading and unloading operations and initiated a special benchmarking and

enhancement project for safety management at oil gas and chemical terminals. Drawing from the experience of sister ports in

pulp handling management the Company has been gradually implementing the "separation of people and cargo" in pulp stacking

operations resulting in a significant improvement in on-site safety control capabilities.In 2023 the Company

Presentation of the Competition Process

Conducted over 400 key period management dangerous The number of safety production

inspections including site goods management etc. resulting in inspections reached

inspections and mutual the rectification of over

inspections of "Four No's 600 10461and Two Straights" (not send hidden problems.notification not give greetings

not listen to reports not require Collaborated with third-party safety The rectification rate for issues identified

accompaniment go straight to experts to conduct during safety production inspections is

the grassroots and go straight

to the scene) and prompted the 3 rounds of special inspections 100 %

rectification of nearly focusing on fire management

500 hidden problems;

Group Photo of Competition Winners

29 30Deepen the Awareness of Safety Production Scientific and Technological Innovation

The Company has adhered to the principle of "Strengthen Safety through People" continuously improved the mechanism

for safety production education and training innovated in forms of education and training enriched training platforms and

focused on enhancing the safety awareness and skills of personnel at all levels. In 2023 the Company conducted targeted safety and Technology Research and

production education and training at various levels including activities such as "Safety Culture Talks" themed microfilm events

titled My Safety organizing "Safety Lectures" for corporate leaders and conducting special lectures on safety production laws Development

and regulations during Safety Production Month. Additionally the Company also organized five sessions of training courses to

enhance the capabilities of personnel involved in loading and unloading operations special safety skills training for operators of

non-specialized equipment such as ship loaders loaders and towing vehicles. These efforts have comprehensively promoted the The Company is committed to constructing a world-class smart port based on the "four orientations" proposed by the country focusing

ability of management personnel at all levels to prevent and resolve risks. on its core business clarifying its direction and finding its focus while adhering to the core position of innovation vigorously promoting

comprehensive innovation centered on technological innovation achieving fruitful results in various fields and fostering a favorable

atmosphere for innovation thereby contributing to the construction of modern Chinese-style ports. In 2023 the Company improved the

Unit 2023 2022 2021 construction of systems and evaluation standards established top-tier research and development teams enhanced automation and

Safety Production Investment CNY 100 Million 0.90 0.86 1.06 digitization levels and implemented 24 key projects to drive the construction of "smart ports".Investment in Maintenance of Safety

CNY 100 Million 0.23 0.26 0.26

Production Equipment In 2023 the Company

Number of Safety Production Investment Times 754 1233 1778

Number of Participants in Safety Production Investment in assets for the construction Number of R&D Personnel Proportion of R&D Personnel to Total

Person-times 86040 147763 115584

Training of smart ports reached in the Company Number of Company

Number of Safety Emergency Drills Times 941 678 597

Number of Safety Production Training Sessions Persons 11967 10380 8250 CNY 280 million 547 10.14 %

Case Emergency Drills - Prevention Comes First Educational Structure of Age Structure of R&D

The Company coordinated and organized R&D Personnel Personnel

a comprehensive emergency drill for 2.19% 0.37% 7.50 %

accidents involving leakage and fire of

dangerous goods in containers organized

the responsible and participating units 9.14 %

to complete the script activity plan and

logistical preparations beforehand. The

drill was successfully held on August 3 20.48%

Category of Age Structure

2023. Educational of R&D

Structure Personnel

Continuously Leveraging the Empowering Role of 44.24 %

"Tehcnology-driven Safety" 21.57% 66.73 % 27.79 %

In 2023 the Company adhered to the fundamental concept of using technology to drive the construction of a safe port

and enhanced the procedural control capabilities of port safety through various measured and continuously improved the

effectiveness of "Technology-driven Safety". Undergraduates 40-50 years old (including 40

Maser Graduates years old excluding 50 years old)

College Students 30-40 years old (including 30

High School Diploma or below years old excluding 40 years old)

Doctoral Graduates 50-60 years old (including 50 Take Tianjin Port Coke Terminal Conduct research Promote the Promote the application years old excluding 60 years old)

Co. Ltd. (hereinafter referred to on safety risks in intelligent safety of advanced technologies

as "Coke Terminal Company") automated container supervision model. such as video AI in safety Under 30 years old (excluding 30

as a demonstration to promote terminals. control of public utility years old)

the hierarchical position-based galleries at Tianjin Port

and full-process application of Petrochemical Terminal

the integrated control platform Co. Ltd.for intrinsic safety.

31 32Enhance the Management Efficiency Promote the Automation Transformation of Bulk Cargo Sectors

In 2023 the Company's standards for technological information engineering elements were solidly implemented driving all units The Company continues to promote the automation upgrade of bulk cargo terminal equipment supporting the innovation and upgrading

and subsidiaries to improve their own institutional documents and standardize management processes in accordance with these of traditional equipment. It organized a technical exchange meeting on bulk cargo automation transformation involving relevant units in

standards. The Company conducted a star-rated evaluation of equipment management and developed a multi-dimensional evaluation the bulk cargo sector. The meeting focused on discussing technical challenges such as anti-swinging technology for grab buckets on portal

index system for equipment management levels. Throughout the year four subsidiaries were awarded a four-star level in equipment cranes and full-process automation. The aim was to advance the implementation of portal crane automation transformations at Tianjin Port

management. The Company also uniformly coordinated and promoted the acceleration of information technology upgrades in Yuanhang International Ore Terminal Co. Ltd. TIAN JIN Port Coke Terminal Co. Ltd. and Tianjin Port Zhongmeihuanengmei Dock Co. Ltd.equipment management for its subsidiaries establishing a digital twin system for equipment management and a leadership cockpit Tianjin Port Yuanhang International Ore Terminal Co. Ltd. with a focus on collaborative operations of multiple portal cranes is driving forward

system. This further expanded management functions in areas such as budgeting tools and equipment materials projects and the automation transformation of nine portal cranes at berth S12. This will establish a demonstration line for full-process automated operations

technology upgrading and creating an integrated management platform for technological information engineering. including loaders conveyors stackers and reclaimers and loaders for trucks initially realizing the function of automated joint operations

across the entire berth. TIAN JIN Port Coke Terminal Co. Ltd. and Tianjin Port Zhongmeihuanengmei Dock Co. Ltd. on the other hand are

prioritizing the automation of individual portal cranes. Each has completed the automation transformation of one portal crane and is now in the

Accelerate the Automation Upgrade testing phase achieving a breakthrough in key technologies for standalone portal crane automation. This will contribute to a comprehensive improvement in the automation level of bulk ore production operations.Promote the Comprehensive Automation Upgrade of Traditional Container Terminals

The company organized a meeting to promote the full-process automation transformation discussing the technical difficulties

such as the ART equipment status vehicle management FMS system supporting facilities and transportation organization. The Perfect the Information Technology Construction

meeting aimed to facilitate the development of a full-process commercial operation plan for the N9 berth of Tianjin Port Euroasia In 2023 the Company headquarters implemented a total of 12 information technology construction projects including 5 newly

International Container Terminal Co. Ltd. and the E6 berth of Tianjin Port Pacific International Container Terminal Co. Ltd. It also launched projects and 7 ongoing projects. Additionally 4 projects were completed and accepted.aimed to establish a full-process automated operation demonstration line of "ASTS+ART+ARTG" realize the automated upgrading

and transformation of the full-process operations of the two traditional wharf berths and play a demonstration and leading role

in the industry. Additionally the company established a leading group for the automation upgrading of traditional wharves to Build the Tianjin Port

coordinate and promote the project transformation work. The automation ratio of large container equipment reached 66% on a Construct the Port Intelligent

Control Platform (TCA) Automated Container Terminal "change as much as possible" basis. The Equipment Control System (ECS) has conducted over 13000 real-machine tests in Tianjin Operating System (JTOS)

Port Pacific International Container Terminal Co. Ltd. The automated container terminal operating system (JTOS) has initially

met the conditions for trial operation. The company has also started to research and test the technical route combining AI with The Company established both The system based on containers

traditional automation solutions. the TCA project leadership group vessels cargo yards warehouses

and the implementation group to machinery and manpower with

initiate the project trial operation. loading and unloading operations

This initiative empowered the as the core and container terminal

Case Build Core Automation Systems for Container Terminals digital management and control Perfect the Equipment Integrated revenue as the node enabled

of market operations production Management System strict control of operations and

and service operations in the management tracking assisted

The Company has focused on the construction of the interface system for the Automatic Tire Crane Control System (ECS) in loading and unloading sector production command personnel

container yards. This project involves the independent research and development of an advanced automation gantry crane Through the second phase construction achieved the aggregation of the equipment integrated system the in monitoring site dynamics control system with independent intellectual property rights and has the capability to support the automation transformation combination and presentation

of all container terminals in Tianjin Port providing support for the upgrade and transformation of Tianjin Port's container yard Company further expanded the system's

adjusting operation plans

of indicator data created a new issuing operation instructions

automation and enabling distributed deployment command scheduling and KPI analysis functionalities. In June 2023 the coverage increased management accuracy "observe and control in one" accelerating cargo turnover and

project commenced real-machine testing at Pacific International Company. and optimized operational methods management mode characterized including ledger management for power obtaining timely information on

by real-time monitoring automatic distribution heating and refrigeration the status quantity location and

analysis and traceability. equipment vessel accounts and metering evacuation of goods in the port.equipment into the management scope.Additionally new business modules such

as project management technology

management information management

tools and equipment management

safety management knowledge base

management and mobile app applications

were added. This initiative established a

visualized management system for the

entire equipment lifecycle built a vertical

management system and achieved

dynamic tracking and early warning through

the integration of data from multiple

systems.

33 34Customer Service and In 2023 the Company established the "Four Thousand Hotline" service brand and appointed 10 business experts in ten core areas including container shipping practice port cargo inspection port fee management and heavy pollution weather control. The expert

Customer Rights Protection mechanism was activated to provide professional responses to customers.The Company tailored the “Four Best Services” of Tianjin Port to provide customers with the highest privileges efficiency policies

and services and then applied these services to new routes such as the HMM FE4 Europe Line and Wan Hai South America Line. In line

The Company has adhered to the customer service philosophy of "Quality First Customer Foremost and Win-win Cooperation" with benchmarking with sister ports the Company promoted the digitization of service windows. In 2023 the online application rate

continuously improved the quality system of freight services and enhanced customer service quality. This commitment helps to promote for container processing exceeded 97% reaching a leading level nationwide. Additionally major business transactions for bulk cargo

the construction of Tianjin Northern International Shipping Hub and contribute to the establishment of a new development pattern. obtained online processing capabilities facilitating the acceleration of service window transformation and upgrading.Organize the Training to Bring Coolness in Summer

Further Optimize the Institutional System Case Master the Art of Service Case Create Warmth in Tianjin Port

In 2023 the Company closely aligned with the new developments and requirements in the port loading and unloading industry In 2023 the Company conducted specialized training Since June 2023 the Company has initiated the "Bring

and international logistics actively adapted to the new requirements and standards for the construction of smart green and hub on "Service Etiquette" to enhance the professionalism Coolness in Summer" campaign to enhance the

ports continuously explored and innovated means and standards for quality management of freight services and thus further and proficiency of window staff. experience of drivers in the port and collect feedback

improved and enhanced the operational quality of the freight service quality system. and suggestions from drivers regarding the convenience

of road traffic and service levels at Tianjin Port.Collaborated with China Established the customer Revised the Regulations on

Classification Society to improve satisfaction evaluation system Customer Satisfaction Statistics

the Compilation of Quality achieving an average customer Management added inspection

Management Standards for satisfaction rate of over 96% in 2023; and assessment mechanisms to

Freight and Passenger Services form a closed-loop management

(2023 edition) with management system and statistically processed

standards revised to 70 items; evaluation results intelligently

through the system.Further Strengthen the Customer Compliant Response

Case Awarded Five-Star Enterprise Standard System Certification In 2023 the Company addressed the issue of long waiting times for land transportation. Throughout the year they meticulously

tracked and analyzed data 1420 times to understand customer complaints and implement corrective measures through

In December 2023 the Company was awarded the first five-star enterprise standard system service certification in discussions and on-site inspections also organized four symposiums at terminals such as Tianjin Port Pacific International

the domestic transportation industry by China Classification Society Quality Certification Co. Ltd. signifying that the Container Terminal Co. Ltd. and Tianjin Port Euroasia International Container Terminal Co. Ltd. gathered 50 customer complaints

Company's services have entered a new era of high-quality and standardized management. and subsequently followed up on them to ensure their resolution. This effort led to achieving a 100% satisfaction rate and a 100%

closure rate for customer complaints.Case Listen to the Voices of Freight Drivers

The Company established "Land

Transportation Questionnaire Points"

to extensively gather feedback and

suggestions from freight drivers

regarding service quality aiming to

gain a better understanding of the

drivers' actual experiences. In 2023

a total of 244 feedback responses

were received allowing the Company

to address concerns and improve

services based on the drivers'

valuable input.Scene of the Certificate Award Ceremony Five-Star Enterprise Standard System

Service Certification Certificate

35 36Freight Efficiency and Quality Continuously Consolidate the Freight Quality Control

The quality of freight not only affects customer satisfaction but also directly influences the company's reputation and market share.In 2023 the Company actively conducted comprehensive and multidimensional research to improve quality and efficiency continuously In 2023 the Company continued to consolidate the good trend of freight quality control emphasized on monitoring the quality

enhanced its overall service level through the effective implementation of various measures and the support of intelligent upgrades of freight for wind power equipment extra-long steel rails ethylene equipment and high-value vehicles to ensure stable freight

and repeatedly broke global operational records for vessel turnaround efficiency on different routes and refreshed records for vessel quality. Throughout the year the Company organized seven series of activities such as technical competitions of "Risk Prevention

turnaround efficiency thereby providing customers with high-quality and efficient logistics services. This sustained effort further Shortcoming Compensation and Capacity Enhancement" "Quality Lecture Halls" loss prevention essays and business knowledge

enhanced the reputation of "Tianjin Port Efficiency" and solidified its position as a crucial international hub port. competitions and continuously expanded the vision of freight quality management and loss prevention and further enhanced the

port's risk prevention capabilities.Speed Prevails Efficiency Reigns

Case Preemptive Deployment for Typhoon Resistance

The Company has actively implemented efficiency enhancement measures during the "Efficiency Year" strengthened port coordination

vigorously promoted innovative service mechanisms such as the "Dual Direct" model the "Five Guarantees and Five Immediate Actions" In 2023 the Company took preemptive measures to mitigate the impact of Typhoons "Doksuri" and "Khanun" by making

service and the "Three Zero Measures" and continuously improved the efficiency of Tianjin Port customs clearance. The Company special arrangements for rainproofing and seawater prevention to ensure the safety of goods.continued to promote the development of the "SuperRORO" service brand and in August 2023 officially launched the Ford China

and Zhongjin Import Tianjin Port Automobile Transfer Center connecting the "last mile" of vehicle logistics and further enhancing the

efficiency of automobile logistics transfer. At the same time the Company addressed outstanding issues in efficiency completion and

resource assurance through comprehensive analysis and established targeted efficiency improvement task forces. Practices such as

"loading and unloading simultaneously" and "double-ship double-load" were implemented to achieve efficient operation processes

breaking operation efficiency records 35 times throughout the year.Case Improve Operational Quality and Efficiency Refresh New Global Records

In 2023 the "Maersk Salina" vessel of Tianjin Port Alliance International Container Terminal Co. Ltd. achieved a berth ship

efficiency of 472 TEUs per hour breaking the historical record of berth ship efficiency for container vessels in Tianjin Port

and setting a new global operational efficiency record the efficiency record of the "Zhonggu South China Line" has been

refreshed once again.Supply Chain Management

The Company has actively maintained communication with suppliers through channels such as telephone supplier conferences

visits and procurement platforms. To ensure compliance management of suppliers Tianjin Port Material Supply Co. Ltd. has

formulated and issued relevant rules and declaration documents for the material procurement platform clarified specific

management details such as supplier access mechanisms evaluation mechanisms and operating mechanisms of the

"Maersk Salina" Vessel

management platform. Meanwhile suppliers are required to sign the Integrity Commitment Letter.

4"Dual Direct": The model comprising "Director Loading from Shipside" and "Direct Loading upon Arrival at Port". Supplier Assessment and Access

5"Five Guarantees and Five Immediate Actions": Operational measures for ships arriving at port involving "Immediate Towing upon

Arrival Immediate Berthing upon Towing Immediate Loading upon Berthing Immediate Departure upon Loading and Immediate The Company manages its suppliers in accordance with the Supplier Management Measures adhering to the principles of

Transportation upon Departure. "sufficient quantity strict access classification and grading dynamic evaluation and survival of the fittest." The Company requires

6"Three Zero Measures": Comprising "Zero Waiting Zero Contact and Zero Delay" aimed at reducing auxiliary operation time and suppliers to provide relevant information truthfully and legally and conducts assessments of registered suppliers through online

cargo clearance time. submissions and offline on-site evaluations. Suppliers who fail to meet the requirements in information submission or fail the

evaluation will not be used.

37 38Supplier Database Management Supplier Evaluation Punishment and Incentives

Registered qualified suppliers will become trial suppliers and enter the company's supplier database. During the trial period if there The Company has developed a "Supplier Evaluation System Plan" dividing supplier evaluation into monthly and annual

are issues such as product or service quality problems violation of environmental protection regulations including illegal discharge comprehensive assessments. At the end of December of each agreement period the annual evaluation level (excellent good

of pollutants damage to the ecological environment employment of child labor forced labor illegal withholding of wages and other qualified unqualified) of each evaluated supplier will be comprehensively determined based on the monthly evaluation results

environmental and social risks the supplier qualification will be immediately revoked. Trial suppliers who provide reliable products or and corresponding auxiliary evaluation conditions. The Supplier Management Committee will take corresponding management

services at reasonable prices and satisfactory services for the first time and whose evaluation results reach qualified or above after the measures for the evaluated suppliers based on their evaluation levels in the next agreement year. For example if a supplier

initial evaluation by the using unit through the bidding procurement management platform can be converted to formal suppliers. In achieves an excellent rating in the evaluation the company will recommend it for the annual excellent supplier award and increase

addition the company implements tiered management of suppliers based on dynamic evaluations and other principles. According to procurement efforts; whereas suppliers who receive an unqualified rating will not be selected.the tiered results for Level I and Level II suppliers they will be given certain bonus rewards when participating in tender procurement

projects on the premise of compliance with laws and regulations; in inquiries price comparisons and competitive negotiations for

strategic cooperation and non-tender procurement projects they will be prioritized and selected.Suppliers leading in the industry featuring advanced technological

equipment stable and reliable product quality strong capabilities in

resource supply supply guarantee and after-sales service and with Association Participation

Level I Supplier excellent evaluation results.The Company actively joins and deeply participates in various associations discusses development trends with member units

Suppliers leading in the industry featuring advanced shares advanced experiences and technologies and contributes wisdom and strength to the healthy development of the industry.technological equipment stable and reliable product quality

Level II Supplier strong capabilities in supply guarantee and after-sales service

and with good or above evaluation results.Association Name Membership Qualification

Suppliers whose supplied products are stable and

Level III Supplier reliable in quality with the ability to ensure stable supply Tianjin Work Safety Management Association Member Unit

and timely after-sales service and with evaluation

results meeting or exceeding the requirements. National Technical Committee on Standardization of Lifting Machinery Member Unit

Newly admitted suppliers who have not

Unrated Supplier National Technical Committee on Standardization of Industrial Vehicles Member Unitundergone evaluation. After assessment and

evaluation suppliers without ratings will be

categorized into Level I II or III accordingly. Sub-Technical Committee on Boom-Type Lifting Machinery of the National Member Unit

Technical Committee on Standardization of Lifting Machinery

Tianjin Energy Conservation Association Member Unit

Tianjin Engineers' Society Member Unit

Council of "Labor Protection" Magazine Standing Unit

Case Participate in the formulation of national standards and jointly create a blueprint for standardization

As a participating drafting unit of the national standard GB/T 20776-2023 "Classification of Lifting Machinery" Tianjin Port

Holdings Co. Ltd. has been involved in the formulation of this national standard in the field of lifting machinery leveraging its

own experience and technology to empower the development of more industries.

39 40Sustainable

Environment

Tianjin Port has actively responded to the national strategies of carbon

peaking and carbon neutrality and is committed to building a world-class

green port. Efforts are focused on deepening green operations continuously

enhancing energy conservation water resource management and achieving

substantial and profound development in port green initiatives.Envrionmental Management

Fighting Climate Change and Energy Management

Water Resource Management

Wastes and Emissions Management

Biodiversity Protection

Contributing to the United Nations Sustainable

Development Goals (SDGs):

42Envrionmental Management Environmental Pollution Emergency Management

All terminals owned by the Company have formulated Emergency Plan against Abrupt Environment or Emergency Plans against

The Company has followed the principles of "Priority to Protection Prevention as Main Approach" and "Operation by Laws and Oil Spill and completed the filing work in accordance with government requirements. Each terminal operating unit has strictly

Discharge up to Standard" supervised and ensured the implementation of corporate environmental protection responsibilities equipped with emergency materials according to the requirements of the plan and conducts regular drills and training to ensure

leading to significant effects in the green upgrading of the port. that they are always in a state of emergency preparedness during daily production operations.Deepen the Environment Control System

The Company has established environmental management system documents such as the Environmental Protection

Responsibility System. In accordance with these documents various departments within the Company have clearly defined their

environmental management responsibilities and subordinate units have also formulated their own environmental protection

responsibility system documents in accordance with these guidelines.The Safety and Environmental Protection Department as the leading department has supervised guided inspected and

assessed the environmental protection work of all subordinate institutions. Other functional departments have fulfilled their

respective environmental protection responsibilities within their scope of duties. In accordance with the environmental protection

responsibilities that functional departments should undertake environmental protection work is integrated with business

operations deployment operation inspection and assessment.In 2023

Total environmental protection

investment reached CNY 57 % of subsidiary companies 39 % of subsidiary Emergency Plan and Training for Ship Oil Spill Response and Cleanup Exercises for Floating Oil Contamination

181 have obtained GB/T24001/ companies have obtained GB/million ISO14001:2015 environmental T 23331/ISO50001:2018 energy

management system certification management system certification

Green Ports Win Numerous Awards

The Company has actively implemented the national "Dual Carbon" goals and accelerated the transformation and development

Efficiently Implement the Environmental of port digitalization intelligence and low-carbonization in accordance with the development strategy of Tianjin Port to build a world-class green and smart hub port. As early as 2021 seven subsidiaries of the Company were rated as four-star green ports.Supervision and Inspection In 2023 three ro-ro terminal companies affiliated with the Company simultaneously received the Carbon Neutrality Assessment

Certificate issued by China Classification Society becoming the first batch of ro-ro terminals in the world to achieve "zero-carbon"

The Company has combined seasonal characteristics and government's phased task requirements to scientifically formulate operations; Tianjin Port Pacific International Container Terminal Co. Ltd. was awarded a five-star "China Green Port" becoming

inspection plans optimize inspection methods and adopt various forms such as third-party expert verification diagnostic the first traditional container terminal in the country to pass the review and setting a new benchmark for comprehensive green

inspections special inspections mutual inspections benchmark inspections and "Four No's and Two Straights" inspections so as transformation of world ports.to continuously urge all units to fulfill their environmental responsibilities.Optimize the Environmental Training and Education

The Company has organized full-time training activities for all subordinate units in conjunction with World Environment Day

arranged specialized environmental training and education for each unit as needed based on annual key environment tasks

thereby enhancing the proficiency of environmental personnel.

43 44Renewable Energy Application

The Company has fully recognized opportunities for the application of renewable energy and utilized natural resources

such as wind energy solar energy and geothermal energy to reduce the use of traditional fossil fuels.TIAN JIN Port Coke Terminal Co. Ltd. designated a specific area within the flow machine warehouse as a

local zero-carbon demonstration zone. An intelligent distributed power supply and distribution system was

constructed based on photovoltaic power (with a generating capacity of 40 kW) and wind power (with a

generating capacity of 5 kW). Concurrent with the construction of the photovoltaic and wind power system

in the flow machine warehouse the company also integrated the equipment from the first phase of the

photovoltaic project (located on the west side of the mechanical building) and upgraded the electrical

system to enhance the efficiency of the new energy generation system. The system is designed to generate

50000 kWh of electricity annually saving CNY 60000 in electricity costs each year. Actual measurements

showed that the new energy facilities generated 69858.7 kWh of electricity in 2023 saving CNY 84000 in

electricity costs.Fighting Climate Change and

Energy Management

Tianjin Port has actively responded to the national strategy of "carbon peaking and carbon neutrality" promoted the construction of

energy-saving and carbon-reducing management systems and accelerated the expansion of new energy applications to reduce carbon The 15 MW distributed wind power generation project within the yard of Tianjin Port Pacific International

emissions from the source. Container Terminal Co. Ltd.consists of three 5 MW wind turbines adopting a power generation mode of

"self-generation and self-consumption with surplus power sold to the grid." Currently the project has

In 2023 successfully been connected to the grid and is generating electricity. After being connected to the grid the

project is expected to generate 31 million kWh of electricity annually saving 9600 tons of standard coal

13 and reducing carbon dioxide emissions by 26200 tons per year. This will enable 100% green electricity Completed projects related to green port construction including the construction of new energy equipment and supply within the dock operation area serving as an important component of the company's efforts to

supporting facilitiesthe application of energy-saving technologies and online energy monitoring with the annual budget create a zero-carbon terminal and become a five-star "Green Port of China."The installed capacity of

60 the photovoltaic project is 474 kWp and all of it has been successfully connected to the grid for power amounting to CNY million energy savings equivalent to 2100 ons of standard coal replaced fuel capacity of generation. The project mainly includes a rooftop photovoltaic installation of 287 kWp on the inspection

warehouse and a photovoltaic carport installation of 187 kWp. The electricity generated by the rooftop

2000 tons reduced carbon emissions by 900 tons and direct reduced carbon emission by 6000 tons photovoltaic installation on the inspection warehouse will meet the electricity demand of the warehouse while the electricity generated by the photovoltaic carport will be connected to the charging pile

distribution box forming a green power generation and green power consumption application model.After completion the project is expected to generate an average of 450000 kWh of electricity annually.Compared to traditional thermal power generation this project will reduce the consumption of 135 tce and

emissions of 448 tons of carbon dioxide annually.Construct the Carbon Management System

In 2023 the company took the lead in obtaining a carbon management system evaluation certificate in the national port industry.The established carbon management system covers multiple management aspects such as carbon source identification carbon data

collection monitoring accounting and has formed a closed-loop management mechanism for planning implementation monitoring

and measurement and continuous improvement specifically for carbon management. The administrative building of Tianjin Shihua Crude Oil Terminal Company Limited utilized ground source

heat pump technology saving approximately 70000 kWh of electricity annually and reducing electricity

costs by about CNY 65000.Expand the Application of New Energy Technologies

The Company has always expanded the application scope of new energy in port areas provided infrastructure for the use of new energy for

shipping customers encouraged the electrification of transportation vehicles and continuously increased the proportion of clean energy

and renewable energy use thereby contributing to the realization of green ports.

45 46Clean Transportation

The Company has encouraged the update of outsourced vehicles to electric terminal tractors leasing or purchasing new energy operation vehicles Water Resource Management

and the construction of charging stations to improve the level of electric transportation and enhance the energy structure of enterprise transportation.The company places great emphasis on the environmental impact of water consumption adhering to the principles of innovation

application and promotion of water-saving technologies. It adopts various water-saving measures to reduce water consumption.Additionally the company promotes the management of wastewater and sewage achieving the harmless and recycling treatment

Tianjin Port Euroasia International Container In 2023 Tianjin Port Container Terminal Co. Ltd. encouraged of wastewater and sewage.Terminal Co. Ltd. has constructed 6 sets of 300 kW transportation service providers to update 19 electric terminal

terminal tractor charging stations which can meet tractors. Four electric terminal tractors were utilized and

the charging needs of up to 50 electric terminal the energy efficiency ratio of electric terminal tractors was Water Pollution Prevention and Control

tractors. Additionally there are 4 sets of 20 kW statistically analyzed to provide strong support for the renewal

electric forklift charging stations equipped with 7 and replacement of the Companys horizontal transportation The Company has strictly implemented measures for sewage treatment and discharge control established centralized sewage

electric forklifts. Furthermore 3 sets of 40 kW electric equipment. Additionally the Company's inspection operations treatment plants in the North and South Port areas to treat both domestic and operational wastewater and installed domestic

onsite transportation vehicle charging stations are have used electric forklifts exclusively for three consecutive wastewater treatment facilities for units without centralized treatment facilities. Additionally the Company has also incorporated

equipped with to facilitate the electrification of years meeting the operational requirements of customs inspections of marine outfalls into daily operations ensuring that each unit has managed its marine outfall records conducted

onsite transportation vehicles. supervision warehouses. regular inspections monitored during flood seasons and fulfilled responsibilities for the protection and management of bay

ecological environments and conducted regular inspections of coastal ecological environments. Furthermore the Company

Clean Shore Power has continuously strengthened the cleaning of marine debris along the docks and harbor basins and supervised the lawful and compliant disposal of ship waste by terminal units.The Company has achieved full coverage of shore power for container and bulk cargo berths. 100% of company-owned vessels use

shore power and all arriving vessels are provided with shore power upon arrival. The number of shore power uses and electricity

consumption of vessels using shore power at port ranks among the top in coastal ports nationwide. Recycling of Water Resources

Guided by the concept of water reuse the Company has utilized equipment in sewage treatment plants to purify industrial and

In 2023 Tianjin Port Roll-on Roll-off Terminal Co. Ltd. completed a total of 25 shore power domestic wastewater. The treated water meeting environmental standards is then used for purposes such as irrigation for

connections for vessels resulting in a reduction of 26.85 tons of carbon dioxide emissions. Tianjin greenery road washing and vehicle cleaning. Through these measures the Company has continuously improved water resource

Port Container Terminal Co. Ltd. completed 130 shore power connections throughout the year utilization efficiency and achieves water resources recycling.with a total connection duration of 2225 hours providing 1.495 million kWh of shore power.Deepen the Energy Consumption Management Case Innovate Wastewater Recycling Process to Build the Green Water Circulation System

The Company has integrated energy data with management systems based on the Green Port Evaluation System Energy Management System

and Carbon Management System and applied technologies such as the Internet of Things and big data to promote the digitalization enhancement Guoneng (Tianjin) Port Co. Ltd. has developed its own V-shaped water stop facilities and waterfront water-blocking

of energy management and control. facilities. The daily water consumption for washing in the terminal area is approximately 11 m3 and the coal-

contaminated water generated is recycled and treated producing approximately 8 m3 of usable water per day. This

The Company has initiated the second phase of construction for the comprehensive energy management platform which is to integrate modules process has not only achieved zero discharge of wastewater but also eliminated the need for municipal water usage.related to the Carbon Management System Energy Management System and Green Port Indicator System and combine policy indicators green

port initiatives carbon emission management new energy applications analysis and prediction energy management and control to achieve

comprehensive monitoring management optimization and early warning in the energy usage process not only enhancing energy efficiency but

also reducing unit energy consumption. The project was successfully completed and put into formal operation in 2023. Additionally the Company

has developed new features such as new energy consumption analysis and single-vessel energy consumption analysis which is to combine

energy data with production data enable detailed analysis of energy consumption during single-vessel operations address the challenge of

quantifying energy consumption data during vessel operations and provide decision-making support for energy cost management production

process optimization and equipment selection.Case Design and retrofit comprehensive energy-saving yard bridges to

promote the greening of production facilities

Tianjin Port Container Terminal Co. Ltd. initiated the project for the design and application of comprehensive energy-saving gantry

cranes and integrated various energy-saving measures into a single piece of equipment. The energy-saving effect is significant achieving

zero emissions of pollutants and providing noticeable social benefits. Additionally operational and maintenance costs for the project

have decreased significantly. The technology has low application thresholds strong executability

and is easily scalable. This project has been jointly recommended by the Carbon Peaking and

Neutrality Committee of the China Equipment Management Association and the Energy Saving

Diagnosis Technology Service Center of the China Equipment Management Association as the first

prize-winning innovative project for carbon peak and neutrality in 2023.Flow Chart of Innovative Wastewater Recycling Process

47 48Wastes and Emissions Management Biodiversity Protection

In 2023 the company actively engaged in ecological protection efforts leveraging intelligent technologies and equipment vegetation

The Company has actively responded to national policies regulations and related requirements by strictly adhering to laws such planting and stock enhancement and release initiatives to create a harmonious and environmentally friendly land and marine ecosystem.as the Law of the People's Republic of China on the Prevention and Control of Atmospheric Pollution Water Pollution Prevention

and Control Law of the People's Republic of China and Solid Waste Pollution Prevention and Control Law of the People's Republic

of China as well as local emission standards clearly outlined the processing and discharge processes for wastewater exhaust Protect the Marine Ecology

gases and solid waste ensuring legal and compliant handling while enhancing resource utilization efficiency. Tianjin Port Pacific International Container Terminal Co. Ltd. has constructed intelligent monitoring equipment such as shore-based

automated monitoring stations and underwater cameras at Pier No. 1 within its operating area. Leveraging the Marine Water Environment

Dust Pollution Management and Control Intelligent Monitoring System real-time monitoring of water quality environmental quality analysis historical data retrieval environmental alerts and display of marine biodiversity monitoring are conducted. Tianjin Haijia Automobile Terminal Co. Ltd. conducted restocking and

In 2023 the Company enhanced industry environmental standards jointly developed two group standards namely the Technical release activities in the surrounding waters and protected the marine biodiversity by releasing juvenile sea cucumbers shellfish and other

Specification for Intelligent Spraying System in Open-air Stockyards of Dry Bulk Cargo Terminals and Operating Procedures for Dust fish fry in the area.Suppressant Spraying in Open-air Stockyards of Dry Bulk Cargo Terminals in collaboration with several provincial port groups aiming

to improve the professionalism of port environmental management. The Company has also promoted the precise dry mist dust

removal technology for loaders and conducted research on intelligent spraying dust suppression systems for open-air loading of dry

bulk cargo on railway lines and utilized innovative technologies to optimize dust suppression methods and enhance environmental

management efficiency.Furthermore the Company has rigorously implemented the "Four Whites" work mechanism dust prevention and control measures

during bulk cargo operations and quality control of bulk cargo cleaning through 258 environmental inspections resulting in the

identification and rectification of 116 issues. Simultaneously the Company has also strictly implemented measures such as spraying

covering vehicle washing and yard watering. These measures were intensified based on seasonal characteristics increasing the

frequency of sprinkling and spraying during various operations such as loading unloading transportation and storage.Treatment of Air

Pollutions

The Company has utilized the intelligent Marine Water Environment Intelligent Monitoring System

monitoring and control system for

ecological environment (atmosphere)

to monitor internal atmospheric data

in real-time and strictly implemented

vehicle control measures in accordance

with requirements for air pollution

control. Additionally it has rigorously

controlled the operation of non-road

mobile machinery and enhanced self-

inspection of exhaust emissions from

such machinery to ensure compliance

Haijia Terminal Company Restocking and Release Activities

with emission standards.The Company has signed the contract with Tianjin HBH Sea Service Co. Ltd. for marine debris cleaning entrusting them to carry

out cleaning work in the corresponding marine areas within the Company's scope. Regular patrols are conducted for sea outfalls

Photo of Intelligent Monitoring and Control System for Ecological Environment

(Atmosphere) and terminal waters to ensure cleanliness and pollution-free conditions meeting environmental requirements.

Management and Control of Solid Wastes Enhance Ecological Planting in the Port Area

In 2023 the Company initiated the special campaign for the management of solid waste urged its subsidiaries to ensure full- During the reporting period the total green area of the Company and its subsidiaries exceeded 673200 square meters. Based on the climatic

process compliance control over the generation temporary storage transportation and disposal of solid waste. Following national characteristics of Tianjin various types of cold- and drought-tolerant trees and green plants with long growth periods such as holly silk tree

regulations the Company implemented a classification management approach with each unit establishing a ledger for solid pagoda tree arbor shrub ball vine and others were continuously planted. The total number of trees in the greenbelt reached 319000.waste to record and retain relevant information such as types quantities flow direction storage events and disposal records. The Company entrusted a third-party professional landscaping agency to regularly maintain the greenery within the port installed fences

Agreements for disposal were signed with qualified companies. For the management of hazardous waste the Company strictly around the greenbelt for effective protection and took measures to prevent cold and maintain warmth in the greenbelt during winter.adhered to the requirements of the four-level manifest ensuring legal compliance throughout the entire process. These efforts continuously strengthened the ecological environment within the port enriched the variety of vegetation improved the soil

structure and promoted environmental protection and governance.

49 50Sustainable

Society

Talent is the core competitiveness of enterprise development. The

Company has always adhered to the employee management philosophy

of "people-oriented" providing employees with an equal inclusive and

progressive career development platform as well as a healthy safe

comfortable and joyful working environment which has fostered a

harmonious atmosphere for workers at Tianjin Port.Protecting Employee Rights and Interests

Diversity and Inclusion

Occupational Health and Safety

Employee Training and Development

Employee Benefits and Care

Social Welfare

Contributing to the United Nations Sustainable

Development Goals (SDGs):

51 52Protecting Employee Rights and Interests In 2023

Situations of Newly Hired Employees

1.65%

The Company is committed to creating an inclusive equal and diverse employment environment establishing an enterprise 21.49% 62.81% 8.26%

democratic management system with the staff congress as its core providing employees with fair employment opportunities and

competitive compensation and benefits and actively safeguarding and protecting the legitimate rights and interests of employees.Classified Classified

by Gender by Age

27.27%

The Company has strictly complied with 78.51%

the laws and regulations of the People's The total number of

Republ ic of China including the newly hired employees

The proportion Female employees The proportion employees aged 51 and above

Company Law of the People's Republic in 2023

of China Labor Law of the People's

Republic of China and Labor Contract 5.88% 121 The proportion Male employees The proportion employees aged 41 to 50 and above persons24.62% The proportion employees aged 31 to 40 and above

L a w o f t h e Pe o p l e ' s Re p u b l i c o f 33.48%

China as well as local regulations and The proportion employees aged 30 and below

policies where it operates conducted 27.53%Classified Classified

recruitment activities in compliance by Gender by Age Employee Turnover Rate

with the law to prevent the employment 75.38%

of child labor forced labor and other 1.97% 1.12%

illegal or policy-violating employment 33.12% 4.10%

practices strictly prohibited the illegal 10.65%

collection of personal information The proportion of male employees The proportion employees Classified

from job applicants and promoted fair aged 51 and above

Classified 5.04% by Age

The proportion of female employees

employment practices. The proportion employees aged he total number of

by Gender

41 to 50 employee departure 22.63%

The proportion employees aged

31 to 40 for 507 persons

Male employee turnover rate The proportion employees aged 51 and above

The proportionemployees aged

As of the end of 2023 30 and below Overall Employee Female employee turnover rate The proportion employees aged 41 to 50 and above

Turnover Rate

The proportion employees aged 31 to 40 and above

8.98% The proportion employees aged 30 and below

0.06%2.24%

33.62%

18.48%15.25%

he Company employed a total of Classified by 82.50% Classified by Compensation and Performance Management

5395 Education Level Employee people The Company has continuously improved its compensation and performance management mechanism aligning it with the characteristics of talent competition in the market and market-oriented compensation to attract retain and motivate young talents

47.84% strengthened the operation mechanism of compensation distribution and performance appraisal ensuring that the direction of

compensation distribution and performance appraisal is consistent with the Company's development strategy and goals and

The proportion mployees with doctoral The proportion ofSenior maximized the role of performance appraisal and compensation distribution as a "guiding tool" in corporate management. In the

degrees management fiscal year 2023 the total investment in employee compensation by the Company amounted to CNY 947885400.The proportion employees with

master's degrees The proportion ofMiddle

management

The proportion mployees with

bachelor's degrees The proportion ofJunor staff Democratic Management

Labor contract coverage The proportion employees with educational The Company has continuously promoted the improvement of employee communication management mechanisms encouraged

rate of levels below bachelor's degree employees to participate in the Company's production and operation management and established channels such as employee

100 care plans complaint channels and anonymous reporting. At all levels of the Company employee directors and supervisors are % legally established to participate in corporate governance activities. Through activities such as the staff congress trade union

committee and women's congress the Company has ensured smooth communication channels for employees established a

sound and effective mechanism for expressing employee demands and firmly upheld the rights of employees to participate in

democratic management of the enterprise.

53 54Diversity and Inclusion Occupational Health and Safety

The Company has advocated for equal employment opportunities firmly opposed all forms of discrimination based on age In accordance with the directives of the Law of the People's Republic of China on Prevention and Control of Occupational Diseases

region gender or religion respected the diverse corporate culture and personal privacy of employees stemming from nationality and National Plan for the Prevention and Control of Occupational Diseases (2021-2025) the Company has improved its occupational

ethnicity gender or religious beliefs and strived to create a diverse and inclusive workplace environment. health and safety management system based on its actual situation and formulated the Key Points of Occupational Disease

Prevention and Control Work for 2023 to comprehensively promote the prevention and control of occupational diseases.In 2023 the Company

Case Strengthen Awareness of Occupational Disease Hazards among Employees

Female employees accounting for Female employees among middle Female employees among senior

management account for management account for During the promotional period of the Law of the People's Republic of China on Prevention and Control of Occupational

1328 24.62 3.23 0.11 Diseases in 2023 the Company has disseminated educational materials on occupational health posted public service persons % % % advertisements played them on LED screens conducted knowledge questionnaires utilized WeChat and employed

other methods to educate all employees about the Law aiming to enhance awareness among all units to fulfill their

Minority employees accounting for Fully paid employment security responsibilities in preventing and controlling occupational diseases strengthen workers' awareness of occupational

fund for the disabled reached CNY hazard protection and ultimately prevent control and eliminate occupational hazards to protect employee health.

176 persons 3.26% 6.728 million

Employee Training and Development

Development and Empowerment of Female Employees

The Company has valued the physical and mental health of female employees strived to create a warm and comfortable office The Company has implemented the graded classification system to construct a talent development framework focused on cultivating talents

environment along with a supportive culture conducted training sessions on professional development and leadership specifically across four tiers: leaders outstanding individuals key personnel and foundational staff achieving synergy between different levels to form a

tailored for female employees organized activities to support and care for them and ultimately assisted female employees in talent pool horizontally and placed emphasis on the development and training of three main workforce branches: management technology

achieving high-quality personal and professional growth. and skills vertically.Case Enchanting Goddess Festival: Warmth Overflowing in Tianjin Port Employee Training

During the International Women's Day period various units of the Company actively organized diverse activities inviting

female workers from Tianjin Port to join in the charm of March. Through a series of events the Company aimed to enrich Organize Professional Skill Training

the spiritual lives of all female employees alleviate the pressures of work and life and demonstrate care and blessings for The Company has deepened its talent training and development efforts. In 2023 it held 17 key training courses including training

female staff. for production scheduling backbone personnel and comprehensive skills enhancement for financial staff totaling 2760 individuals

participated in these training sessions.Conduct Digital Skill Enhancement Training

The Company has conducted advanced training on Enhancing Digital Transformation Thinking Skills for all employees deepened their

understanding of the value and applications of digital transformation and offered six online live courses focusing on Architecture Processes

Mental Health Activities & Goddess Afternoon Tea Coffee Knowledge Lecture Event and Data Governance to further strengthen the Company's understanding of digital transformation.Conduct Internal Trainer Training and Selection

The Company has organized internal experts to conduct training seminars promoted the improvement of professional skills and qualities and

supported employees' growth and development. In 2023 the Company appointed 6 senior trainers 24 intermediate trainers and 19 junior

trainers and categorized training courses into 7 high-quality courses 6 excellent course 8 good course and 9 regular courses based on the level of

Cake DIY Activity Fan DIY Activity trainers and the content of the courses.

55 56Key Directions for Talent Development

In 2023 the Company Strengthen the Cultivation of Enhance the Construction of Consolidate the Construction

Young Employees Professional and Technical Talents of Skilled Talents

Average training hours Average training hours The Company has strengthened the The Company has enriched the means The Company has issued

of male employees of female employees cultivation of young employees by of cultivating professional and technical implementation opinions for the

19.83 22.05 formulating special programs for youth talents and improved the normalization construction of skilled talent teams and hours hours talent development adopting measures and specialization of training strengthened the establishment of the

such as raising job levels offering mechanisms optimized the management skilled talent team system focused on

Total number of employees bonuses and providing specialized of professional and technical titles and improving skills by using occupational

receiving training Average training hours Average training hours of Average training hours of training to optimize the structure of talents fully utilized the service functions of skill levels as the starting point organized

8978 of junior staff middle management senior management at the grassroots level and increase the title evaluation established supporting national-level competitions through person-time proportion of young talents in frontline incentive and guarantee mechanisms competition and training to stimulate 17.27hours 39.06hours 96.76 positions. Additionally a platform for for professional and technical talents skilled talents' participation in skill hours young employees to showcase their optimized the assessment and evaluation training enhance their enthusiasm for

talents has been established and of professional and technical talents vocational skills and improve the overall

various high-quality professional skill and the allocation of performance quality of the team and increased

Training pass rate of male Training pass rate of competitions have been organized to weights and taken multiple measures incentives and rewards for skilled

employees female employees promote healthy internal talent mobility. to incentivize professional and technical talents including establishing high-skill

talents to improve their overall quality. allowances so as to enhance the sense

96.50 % 98.80 of achievement and belongingness % among highly skilled talents.

Overall training

pass rate Training pass rate of Training pass rate of Training pass rate of

97.80 junior staff middle management senior management% 95.60 Employee Benefits and Care% 98.10 % 99.20 %

Employee Benefits

The Company has provided employees with social insurance housing provident fund supplementary housing provident fund

enterprise annuity supplementary medical insurance and other benefits formulated the Company Housing Monetary Distribution

Plan and Implementation Rules for Dynamic Adjustment of Enterprise Annuity Payment etc. and established a competitive

Employee Development employee benefits system within the industry. At the same time the Company has also organized activities to promote and

explain various social welfare benefits such as "personal pension plans" and "renting with housing provident fund major illness

The Company has highly valued the personal development of employees establishing a sound training system and encouraging withdrawal" enabling employees to better enjoy personal non-monetary benefits.employees to improve their academic qualifications and professional titles promoted the construction of young employee teams

professional and technical talent teams and skilled talent teams smoothed all employee career advancement channels guided Employee Activities

employees to realize personal value in their work positions and achieved mutual growth and progress between the Company and

its employees. The Company has taken it as its responsibility to care for the physical and mental health of employees and to create a harmonious

corporate atmosphere. It pays attention to the balance between work and life and advocates for an optimistic positive

and vibrant healthy lifestyle allowing employees to relax and relieve stress during their leisure time while also enhancing

communication and teamwork abilities among employees.Subsidies and Incentives

Case Unify Strengthens and Efforts to Boosting Morale

Tianjin Port Logistics Development Co. Ltd. organized the "Striving Cup" employee group sports activities on the eve of

the May Day Labor Day to enrich employees' leisure cultural activities enhance team spirit boost morale promote unity

Subsidies for Higher Education Title Incentive System and mutual assistance among teams and contribute to the harmonious development of the Company.Award of CNY 1500 subsidy for obtaining a Award of CNY 200 per month for obtaining intermediate

bachelor's degree profession title

Award of CNY 15000 subsidy for obtaining a Award of CNY 500 per month for obtaining associate

master degree senior profession title

Award of CNY 25000 subsidy for obtaining a Award of CNY 1000 per month for obtaining senior

doctoral degree profession title

57 58Case Celebrate Mid-Autumn Festival and National Day with Warmth Care for Mother and Child

In September 2023 the Company organized theme activities around the concept of "Celebrate Mid-Autumn Festival The Company has created a warm working environment based

and National Day with Warmth" including "handicraft activities" "employee sports events" "lantern activities" etc. on the practical needs of female employees. The establishment

By integrating elements of Tianjin Port into traditional folk festivals the Company has effectively promoted the charm of the "Care Mommy Home" has solved the problem of lactating

of traditional holidays conveyed the deep affection of the Company's big family and fostered a corporate culture female workers not having a proper lactation room as well as the

atmosphere of teamwork and mutual assistance. unhygienic conditions of using bathrooms or storage rooms for

expressing milk. This initiative has better protected the legitimate

rights and interests of female workers and implemented the

Special Provisions on Labor Protection for Female Workers

strengthened the protection for female workers during the four

periods (menstruation pregnancy childbirth and lactation) and

provided a private clean comfortable and safe resting place for

female workers during special periods.Social Welfare

The Company is dedicated to practicing social welfare and fulfilling the social responsibility of state-owned enterprises closely

Painting Folding Fans and Enjoying Lantern Riddles aligned with the precise promotion of the national rural revitalization strategy and the enhancement of community satisfaction

through diversified activities and made practical contributions to society through concrete actions.Actively Fulfill the Responsibilities of State-owned Enterprises

Continuously Support the Rural Development

Since July 2021 personnel from the Company's subsidiary enterprises have been dispatched to economically underdeveloped

villages in Jizhou District Tianjin to carry out support work. A three-year plan has been formulated to promote 20 support

projects continuing to support rural development through practical actions.Handcrafting Mooncakes at the Employee Sports Day Enhance Village Development through

Industrial Efficiency Improvement

In the projects of ecological rice crab cultivation and new

ecological fermentation pig farming in Liuzikou Village Jizhou

Employee Care District the rice crab cultivation base produces approximately 450000 jin of ecological organic rice and 6000 jin of rice crabs

each year realizing an annual profit of approximately CNY

The Company has always prioritized the principle of people-oriented and continued to provide heartfelt services and cozy 400000. The base employs approximately 5000 villagers from

infrastructure for its employees in 2023 allowing them to feel the warmth and care of the Company and ultimately enhancing their the village each year and the total increase in villagers' income is

sense of happiness. over CNY 700000.Build the Home for Employees

The company has implemented the "Special Regulations on In Zhuiba Zhuang Village Jizhou District projects

the Labor Protection of Female Employees" creating a warm such as high-end greenhouse cultivation of fruits

and caring work environment tailored to the actual needs and vegetables and sweet potato planting have

of female staff. The establishment of the "Caring Mothers' been initiated. A rural revitalization cooperative

Home" has addressed a series of inconveniences faced by company named Xiangxing Cooperat ive

breastfeeding female employees due to the lack of lactation Company has been established to collaborate

rooms. This initiative better safeguards the legitimate rights with Hengsheng Green Food Company in

and special interests of female employees enhances their cultivating new varieties of high-end fruits and

protection during the "four stages" of their lifecycle and vegetables in the greenhouse industry.provides a private clean comfortable and safe resting place

for female employees during special periods.

59 60Improve Village Beauty and Enhance Enrich Villagers' Spiritual Life through Case Modeling after Leifing is Timely

Residents' Quality of Life Cultural Empowerment

Assist in the construction of fitness and sports squares and Establish the "Xiangxing Art Troupe" provide professional During the 2023 Lei Feng Day young volunteers from Tianjin Port Logistics Development Co. Ltd. picked up cleaning tools

archways create a People's Park that includes Party building facilities organize nearly ten large-scale performances and such as rags brooms and garbage tongs and conducted environmental sanitation and cleaning activities around the

cultural corridors fitness and recreation areas and integrate conduct regular activities such as square dancing karaoke Company's premises including wiping publicity boards and clearing rubbish. After more than an hour of effort previously

night markets aquaculture and recreational fishing to achieve and chess and card games etc. Attract popularity through neglected corners were revitalized and the cleaning areas were spotless. They purified the port area environment with

village beautification cultural enhancement industrial value- cultural performances introduce merchants to sell local their own hands embodying the spirit of Lei Feng through practical actions.added and increased income for farmers. agricultural and sideline products and specialty snacks

thereby creating a "night market economy" and helping

villagers increase their income.Implement Diverse Activities Tailored to Reality Take the Lead

to Empower Community Development Case Passing on Love Gathering Warmth

In 2023 Tianjin Port Logistics Development Co. Ltd. and Tianjin Port Euroasia International Container Terminal Co. Ltd. organized

Case Enjoy Colorful Holidays Fulfill Dreams at Tianjin Port the social welfare activity of "Passing on Love Gathering Warmth". Led by the director of the Women's Committee of the Company

all members of the Women's Committee went to the Tianjin Sunshine Volunteer Charity Association. During the visit they toured

the development history display wall of the charity association watched a documentary about the charity association's assistance

In August 2023 the Company organized a summer camp activity for employees' children visiting places such as Tianjin to students from Xinjiang browsed through files of self-reliant university students who had been assisted and engaged in in-

Port Tianjin Customs Children's Safety Education Base and Tianjin Dongjiang Bay Beach Scenic Area etc. Participants depth interactive discussions with President Zhang and the staff of the charity association and gained a profound understanding

had the opportunity to experience Tianjin Port's marine resources up close and from multiple perspectives. of the touching stories behind every bit of aid provided. At the same time everyone enthusiastically filled out the Membership

Application Form for the Charity Association and three members of the Women's Committee became benefactors sponsoring

three impoverished students to complete their four-year college education.

61 62ESG Key Performance Table

Indicator Unit 2023 2022 2021

ESG Key Performance Table

Municipal Water Purchase Volume ton 2648855 2148181 2883784

Operational performance Rainwater Collection and Usage Volume ton 1181911 181016 245229

Indicator Unit 2023 2022 2021 Freshwater Usage Volume ton 2648855 2148181 2883784

Company Revenue CNY 100 million 117.04 108.22 144.68 Recycled/Reclaimed Water Usage Volume ton 1267263 836615 314847

Water Resource

Annual Cargo Throughput 100 million tons 4.45 4.43 4.42 Management Water-Saving Facility Water Savings in the ton 333034 303668 296971

Container Throughput 10000 TEUs 2002 1983 2020 Port Area

Water Recycling Volume in the Port Area ton 1141589 1037757 949047

Water-Saving Facility Water Savings in the

ton 30432 27666 25151

Office Area

Water Recycling Volume in the Office Area ton 114458 105822 96450

Environmental Performance Discharges

Water Pollutant

Indicator Unit 2023 2022 2021 Total Wastewater Discharge ton 1013171 516802 1084290Discharge

Total Recyclable Waste Discharge ton 2225 3588 2701

Greenhouse Gas Emissions

Waste Discharge Total General Solid Waste Discharge ton 6100 6700 7479

cope 1 Greenhouse Gas Emissions 50529 49060 57684

Total Hazardous Waste Discharge ton 149 130 193

Scope 2 Greenhouse Gas Emissions carbon dioxide 178465 184290 184694

equivalent (ton) Environmental Management

Operating Scope (Scope 1+Scope 2) Greenhouse Gas

228994233351242379

Emissions Environmental Environmental Protection Total

Protection CNY 100 million 1.81 1.89 1.80

Resource Use InvestmentInvestment

Natural Gas m3 28106 41319 59402 The number of Environmental Violations case 0 0 0

Environmental

Liquefied Gas ton 1244 1235 1585 Amount of Environmental Pollution Fines 0 0 0Negative Events CNY 10 thousand

Coal ton 0 0 0 The number of Major Oil Spills case 0 0 0

Diesel Oil ton 14907 14206 16774 The number of Environmental Emergency times 26 21 18

Training

Energy Gasoline ton 101 127 175

The number of Participants in

person-time 368 281 217

Outsourced Heat m3 4938 5720 5720 Environmental Environmental Emergency Training

Emergency

ten thousand Management The number of Environmental Emergency

Outsourced Electricity 20120 20872 20803 times 34 27 27

kilowatt-hours Drills

The number of Supporting Facilities for The Number of Participants in

device 71 45 15 person-time 317 244 233

New Energy Vehicles Environmental Emergency Drills

63 64Social Performance

Indicator Unit 2023 2022 2021 Indicator Unit 2023 2022 2021

Employment The number of employees who have taken parental leave person 74 64 6

The number of Employees person 5395 5781 7444 The number of male employees who have taken parental leave person 29 24 1

The number of male employees person 4067 4425 5911 The number of female employees who have taken parental leave person 53 40 5

The proportion of male employees % 75.38 76.54 79.41

Gender The number of employees entitled to parental leave person 648 669 630

The number of female employees person 1328 1356 1533 Parental

The proportion of female employees % 24.62 23.46 20.59 Leave The number of employees returning to work after parental leave person 70 61 6

By The number of employees under the labor contract person 5395 5781 7444 The number of employees who return to work after parental leave person 74 64 6

Employment and are still employed after 12 months

Type he proportion of employees under the labor contract % 100 100 100 Return rate of employees on parental leave % 100 100 100

The number of employees aged 51 and above person 1806 2082 2949 Employee retention rate for parental leave % 100 100 100

The proportion of employees aged 51 and above % 33.48 36.01 39.62 Employee Training

The number of employees aged 41 to 50 person 1787 1610 1966

By Age The proportion of employees aged 41 to 50 % 33.12 27.85 26.41

Total Number of Trainees throughout the Year person-time 8978 9415 10167

The number of employees aged 31 to 40 person 1485 1771 2192 Total Number The number of male employees receiving training person-time 6992 7290 7963

The proportion of employees aged 31 to 40 % 27.53 30.63 29.45 of Trainees by

Gender The number of female employees receiving training person-time 1986 2125 2204

The number of employees aged 30 and below person 317 318 252

The proportion of employees aged 30 and below % 5.88 5.50 3.39 The number of grassroots employees receiving training person-time 8043 8499 9063

Total Number

The number of employees with doctoral degrees person 3 4 4 he number of middle-level management employees receiving of Employees person-time 813 798 965

比 The proportion of employees with doctoral degrees % 0.06 0.07 0.05 trainingTrained by

The number of employees with master's degrees person 997 774 752 Job Level The number of senior management employees receiving person-time 122 118 139

The proportion of employees with master's degrees % 18.48 13.39 10.10 training

By

Educational The number of employees with bachelor's degrees person 2581 2190 3319 The Total Duration of Training for All Employees hour 182458 180884 148805

Background The proportion of employees with bachelor's degrees % 47.84 37.88 44.59 The Average Duration of Training for All Employees hour 20.32 19.21 19.98

The number of employees with degrees below bachelor's

person 1814 2813 3369 the total number of hours that male employees receive training hour 138666 138136 117555

degrees

By Gender

The proportion of employees with degrees below bachelor's The total number of hours that female employees receive

% 33.62 48.66 45.26 hour 43792 42748 31250

degrees training

number of grassroots employees person 4451 4824 6440 The total number of hours that grassroots employees receive hour 138895 135984 93888

The proportion of grassroots employees % 82.50 83.45 86.51 training

The number of middle-level management employees person 823 840 865 The total number of hours that middle-level management By Job Level hour 31758 31920 38626

The proportion of middle-level management employees % 15.25 14.53 11.62 employees receive training

By Employee The number of female employees in middle management person 174 171 167 The total number of hours that senior management employees hour 11805 12980 16291

Category The proportion of female employees in middle management % 3.23 2.96 2.24 receive training

The number of senior management employees person 121 117 139 Diversification and Inclusion

The proportion of senior management employees % 2.24 2.02 1.87 Care and Development for Female Employees

The number of female employees in senior management person 6 6 7

Female Career Empowerment and Leadership Training Frequency times 6 7 5

The proportion of female employees in senior management % 0.11 0.10 0.09

Employee Rights and Welfare Protection Number of Participants in Female Career Empowerment and Leadership Training person 123 561 101

The Proportion of Labor Contract Signing % 100 100 100 Female Employee Care Activity Frequency times 40 30 26

CNY 10

Employee Welfare Investment 8082.39 8307.82 8730.09 Number of Participants in Female Employee Care Activities person-time 2023 1954 1471

thousand

65 66Governance and Business Performance

Indicator Unit 2023 2022 2021 Indicator Unit 2023 2022 2021

Caring for Disabled People "Three-Meeting" System

CNY 10

Payment Amount of Disability Security Fund 672.80 700.73 491.05

thousand Number of Board Members person 9 9 9

Total Employment of Disabled Individuals person 43 48 56

Democratic Management Number of Shareholder Meetings Held times 2 2 2

Employee Representative Conference Frequency times 40 60 47

Number of Participants in Employee Representative Conferences person 2668 3203 2652 Number of Board Meetings times 13 7 11

Safety Production and Occupational Health Number of Meetings of the Supervisory Board times 6 6 6

CNY 10

Safety Production Investment 0.90 0.86 1.06

thousand

Number of Meetings of Various Committees of the Board

Safety Number of Safety Production Training times 754 1233 1778 times 21 13 16of Directors

Production

Education Number of Participants in Safety Production Training person 86040 147763 115584

Activities Anti-Corruption Compliance

Safety Number of Emergency Drill times 941 678 597

Production Booking Rate of Integrity Commitment Bookmarks % 100 100 100

Emergency

Management Number of Participants in Emergency Drills person 11967 10380 8250 The Proportion of Employees Covered by Anti-Corruption

%100100100

Safety Propaganda and Implementation

Production Investment Amount for Maintenance of Safety Production CNY 10

0.230.260.26

Ordinary Equipment thousand Training Sessions on Anti-Corruption and Bribery

Management times 272 137 112throughout the Entire System

Newly Added Cases of Occupational Diseases case 0 0 0

ncidence Rate of Occupational Diseases % 0 0 0 The Total Number of Anti-Corruption and Anti Bribery person-time 14813 10024 10720

he Number of People who Undergo Occupational Disease Training Personnel in the Entire System

person 1072 858 952

Occupational Examinations

Disease Coverage Rate of Occupational Disease Physical Examinations % 100 100 100 Training Sessions on Compliance Management and Risk times 1 1 1

Prevention and Control

Accumulated Number of Occupational Health Training Personnel person 5372 5509 5151

Per Capita Frequency of Occupational Health and Safety Training times 40 36 34 Intellectual Property Protection

Total Duration of Occupational Health and Safety Training hour 17221.0 17319.0 18321.5

Number of Particularly Serious Accidents times 0 0 0 Number of Patents Held piece 385 374 478

Work-Related Number of Major Accidents times 0 0 0

Injuries and

Number of General Accidents times 0 0 0 Number of Software Copyrights Held piece 31 31 32Fatalities

Number of Employee Casualties person 0 0 0

Annual Number of New Patent Applications piece 70 74 78

Public Welfare

Total Number of Employees Participating in Volunteer Activities person 316 324 289 Annual Number of New Authorized Patents piece 57 62 49

Per Capita Duration of Employee Volunteer Activities hour 117.63 116.81 173.37

67 68GRI Content Index

Tianjin Port Co. Ltd. compiled its Environmental Social and Governance (ESG) Report 2023 (reporting GRI Standards Item Disclosed Corresponding Section or Document

nstructions for Use period: January 1 2023 to December 31 2023) with reference to the Global Reporting Initiative (GRI)

standards and reporting the information cited in this GRI content index.

3-1 Process to determine material topics

GRI 1 Applied GRI 1: Foundation 2021 GRI 3: Material Topics 3-2 List of material topics ESG Governance

2021

3-3 Management of material topics

Message from our Chairman ESG Key

201-1 Direct economic value generated and distributed

GRI Standards Item Disclosed Corresponding Section or Document Performance Table

201-2 Financial implications and other risks and opportunities

GRI 201: Economic None due to climate change

2-1 Organization Details About Tianjin Port Performance 2016 201-3 Defined benefit plan obligations and other retirement Employee Benefits and Care 2023

2-2 Entities included in the Organization's Sustainability Report plans Annual Report

2-3 Reporting Period Frequency and Contact point About this Report 201-4 Financial assistance received from government 2023 Annual Report

2-4 Restatement of Information

202-1 Ratios of standard entry level wage by gender compared Protecting Employee Rights and

Message from our Chairman ESG Key

2-6 Activities value chain and other business relationships GRI 202: Market to local minimum wage Interests

Performance Table

Presence 2016 202-2 Proportion of senior management hired from the local ESG Key Performance Table 2023

2-7 Employees Employee Equity Protection ESG Key community Annual Report

2-8 Workers who are not employees Performance Table

GRI 203: Indirect 203-1 Infrastructure investments and services supported

Corporate Governance 2023 Annual

2-9 Governance Structure and Composition Economic Impact Social Welfare

Report

2016 203-2 Significant indirect economic impacts

2-10 Nomination and selection of the highest governance body 2023 Annual Report

2-11 Chair of the highest governance body 205-1 Operations assessed for risks related to corruption

2-12 Role of the highest governance body in overseeing the Corporate Governance 2023 Annual GRI 205: Anti- 205-2 Communication and training about anti-corruption Business Ethics

management of impacts Report Corruption 2016 policies and procedures

2-13 Delegation of responsibility for managing impacts 205-3 Confirmed incidents of corruption and actions taken

2-14 Role of the highest governance body in sustainability GRI 206: Anti-

GRI 2: General About this Report ESG Governance 206-1 Legal actions for anti-competitive behavior anti-trust reporting competitive Business Ethics

Disclosure 2021 and monopoly practices

Corporate Governance 2023 Annual Behavior 2016

2-15 Conflicts of Interest

Report 207-1 Approach to tax

2-16 Communication of Critical Concerns

ESG Governance 207-2 Tax governance control and risk management

2-17 Collective knowledge of the highest governance body GRI 207: Tax 2019 207-3 Stakeholder engagement and management of concerns 2023 Annual Report

2-18 Evaluation of the performance of the highest governance Corporate Governance 2023 Annual related to tax

body Report

207-4 Country-by-country reporting

2-19 Remuneration policies

GRI 301: Materials 301-1 Materials used by weight or volume

2-20 Process to determine remuneration 2023 Annual Report

2016 301-2 Recycled input materials used

2-21 Annual total compensation ratio 301-3 Reclaimed products and their packaging materials Not involved

2-22 Statement on sustainable development strategy ESG Governance

302-1 Energy consumption within the organization

2-23 Policy Commitments 2023 Annual Report

302-2 Energy consumption outside of the organization

2-26 Mechanisms for seeking advice and raising concerns ESG Governance GRI 302: Energy 2016 Fighting Climate Change and Energy

2-27 Compliance with laws and regulations Internal Control and Risk Management 302-3 Energy intensity Management ESG Key Performance

2-28 Membership associations Association Participation 302-4 Reduction of energy consumption Table

2-29 Approach to stakeholder engagement ESG Governance 302-5 Reductions in energy requirements of products and services

2-30 Collective bargaining agreements Democratic Management

69 70GRI Standards Item Disclosed Corresponding Section or Document GRI Standards Item Disclosed Corresponding Section or Document

303-1 Interactions with water as a shared resource 404-1 Average hours of training per year per employee

303-2 Management of water discharge-related impacts

GRI 303: Water and Water Resources Management ESG

303-3 Water withdrawal 404-2 Programs for upgrading employee skills and transition Employee Training and

Effluents 2018 Key Performance Table GRI 404: : Training assistance programs Development ESG Key Performance

303-4 Water discharge and Education 2016 Table

303-5 Water consumption 404-3 Percentage of employees receiving regular performance

304-1 Operational sites owned leased managed in or adjacent and career development reviews

to protected areas and areas of high biodiversity value outside

protected areas GRI 405: Diversity 405-1 Diversity of governance bodies and employees Corporate Governance Diversity

GRI 304: Biodiversity 304-2Significant impacts of activities products and services on Biodiversity Protection ESG Key and Equal and Inclusion ESG Key Performance

Opportunity 2016 405-2 Ratio of basic salary and remuneration of women to men2016 biodiversity Performance Table Table

304-3 Habitats protected or restored GRI 406: Non- Protecting Employee Rights and

304-4 IUCN Red List species and national conservation list 406-1 Incidents of discrimination and corrective actions takendiscrimination 2016 Interests

species with habitats in areas affected by operations

305-1 Direct(Scope 1) GHG emissions GRI 410: Security 410-1 Security personnel trained in human rights policies or

305-2 Energy indirect (Scope 2)GHG emissions Not involvedPractices 2016 procedures

305-3 Other indirect(Scope 3) GHG emissions

GRI 305: Emissions 305-4 GHG emissions intensity

ESG Key Performance Table GRI 411: Rights of

2016 305-5 Reduction of GHG emissions 411-1 Incidents of violations involving rights of indigenous Indigenous Peoples Not involved

305-6 Emissions of ozone-depleting substances(ODS) peoples2016

305-7Nitrogen oxides (NOx) sulfur oxides (SOx) and other

significant air emissions 413-1 Operations with local community engagement impact

306-1 Waste generation and significant waste-related impacts GRI 413: Local assessments and development programs Social Welfare ESG Key Performance

306-2 Management of significant waste-related impacts

Waste and Emission Management Communities 2016 Table

GRI 306: Waste 2020 306-3 Waste generated 413-2 Operations with significant actual and potential negative

ESG Key Performance Table

306-4 Waste diverted from disposal impacts on local communities

306-5 Waste directed to disposal

GRI 308: Supplier GRI 414: Supplier

308-2 Negative environmental impacts in the supply chain and 414-2 Negative social impacts in the supply chain and actions

Environmental Supply Chain Management Social Assessment Supply Chain Management

actions taken taken

Assessment 2016 2016

401-1 New employee hires and employee turnover

GRI 401: 401-2 Benefits provided to full-time employees that are not Protecting Employee Rights and GRI 415: Public 415-1 Political contributions Not involved

Employment 2016 provided to temporary or part-time employees Interests ESG Key Performance Table Policy 2016

401-3 Parental leave 416-1 Assessment of the health and safety impacts of product

GRI 402: Labor/

Protection of Employee Rights and GRI 416: Customer and service categories

Management 402-1 Minimum notice periods regarding operational changes

Interests Health and Safety Safety Production

Relations 2016 2016 416-2 Assessment of the health and safety impacts of product

403-1 Occupational health and safety management system and service categories

403-2 Hazard identification risk assessment and incident

investigation 417-1 Requirements for product and service information and

403-3 Occupational health services labeling

403-4 Worker participation consultation and communication

on occupational health and safety GRI 417: Marketing 417-2 ncidents of non-compliance concerning product and

GRI 403: Not involved

403-5 Worker training on Occupational Health and Safety ESG and Labeling 2016 service information and labeling

Occupational Health

403-6 Promotion of worker health Key Performance Table

and Safety 2018

403-7 Prevention and mitigation of occupational health and 417-3 Incidents of non-compliance concerning marketing

safety impacts directly linked by business relationships communications

403-8 Workers covered by an occupational health and safety

management system GRI 418: Customer 418-1 Substantiated complaints concerning breaches of Information Safety and Privacy

403-9 Work-related injuries Privacy 2016 customer privacy and losses of customer data Protection

403-10 Work-related ill health

71 72List of Subsidiaries Reader's Feedback

Company Name Translation Dear readers

Greetings! Thank you very much for reading this Report.天津港第一港埠有限公司 Tianjin No.1 Harbor & Port Co. Ltd. We value and look forward to hearing your feedback on Tianjin Port's ESG management practices and information

天津港第四港埠有限公司 Tianjin Port NO.4 Stevedoring Co. Ltd. disclosure. Your opinions and suggestions are important basis for the company to continue promoting ESG management

and practices. We look forward to your reply!

天津港焦炭码头有限公司 Tianjin Port Coke Terminal Co.. Ltd

天津港远航国际矿石码头有限公司 Tianjin Port Yuanhang International Ore Terminal Co. Ltd.天津港中煤华能煤码头有限公司 Tianjin Port Zhongmeihuanengmei Dock Co. Ltd. For the following questions please rate (where 1 is the lowest score and 5 is the highest score):

天津港太平洋国际集装箱码头有限公司 Tianjin Port Pacific International Container Terminal Co. Ltd. 1.In your opinion to what extent does this report reflect the significant impact of Tianjin Port Co. Ltd.天津港欧亚国际集装箱码头有限公司 Tianjin Port Euroasia International Container Terminal Co. Ltd. on corporate governance

12345

天津港联盟国际集装箱码头有限公司 Tianjin Port Alliance International Container Terminal Co. Ltd.

2.In your opinion to what extent does this report reflect the significant impact of Tianjin Port Co. Ltd.

天津港石油化工码头有限公司 Tianjin Port Petrochemical Terminal Co. Ltd. on environmental governance

天津港中航油码头有限公司 Tianjin Port Zhonghangyou Terminal Co. Ltd. 1 2 3 4 5

天津港滚装码头有限公司 Tianjin Port Roll-on Roll-off Terminal Co. Ltd. 3. In your opinion to what extent does this report reflect the significant impact of Tianjin Port Co. Ltd.on social governanceimpact of Tianjin Port Co. Ltd. on social governance

天津港环球滚装码头有限公司 TPG Global RO-RO Terminal Co. Ltd.

12345

天津港海嘉汽车码头有限公司 Tianjin Port Haijia Automobile Terminal Co. Ltd.

4.In your opinion to what extent does this report reflect the significant impact of Tianjin Port Co. Ltd.

天津港物资供应有限责任公司 Tianjin Port Material Supply Co. Ltd. on operational governance

12345

天津港物流发展有限公司 Tianjin Port Logistics Development Co. Ltd.

5.In your opinion to what extent does Tianjin Port Co. Ltd. serve its customers

天津港海丰保税物流有限公司 Tianjin Port Haifeng Bonded Logistics Co. Ltd.

12345

天津海天保税物流有限公司 Tianjin Haitian Bonded Logistics Co. Ltd.

6.In your opinion to what extent does Tianjin Port Co. Ltd. provide feedback to shareholders

天津港东疆物流园有限公司 Tianjin Port Dongjiang Logistics Park Co. Ltd. 1 2 3 4 5

中国天津外轮代理有限公司 China Ocean Shipping Agency Tianjin Co. Ltd. 7.In your opinion how accurate and comprehensive is the analysis of Tianjin Port's communication

天津外轮理货有限公司 Tianjin Ocean Shipping Tally Co. Ltd. with stakeholders

12345

天津港实华原油码头有限公司 Tianjin Shihua Crude Oil Terminal Company Limited

8.In your opinion to what extent is the information provided in this report comprehensive

天津港中远海运船务代理有限公司 COSCO SHIPPING Air Freight (Tianjin) Co. Ltd. 1 2 3 4 5

天津中联理货有限公司 China United Tally Co.Ltd. Tianjin 9.In your opinion how readable is the information provided in this report国能（天津）港务有限责任公司 Shenhua (Tianjin) Coal Dock Co.Ltd. 1 2 3 4 5

天津港集装箱码头有限公司 Tianjin Port Container Terminal Co. Ltd.

10.Open question: Any other opinions or suggestions on this Report are welcome.

天津港劳务发展有限公司 Tianjin Port Labour Development Co. Ltd.天津港财务有限公司 Tianjin Port Finance Co. Ltd. Please provide feedback to: (tianjinport@tianjin-port.com)

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