Contact Address: Ningbo Global Shipping Plaza No.269 Ningdong Road Yinzhou District Ningbo Zhejiang Province China Postal Code: 315042 Tel: 0574 － 27686151 Fax: 0574 － 27687001 URL: http://www.nbport.com.cn E-mail: ird@nbport.com.cn Stock Abbreviation：Ningbo Port Stock Code：601018CONTENTS CONTENTS 01 Governance 03 Social 05 Future Preface Chapter Chapter Chapter About this Report 01 Glossary of Terms 03 Focus on Strengthening the Leadership of 19 Serve National Strategies and 73 Keep in Mind the "Hardcore" 121 Board Statement 05 Party Building Demonstrate State-Owned Enterprise Instructions and Accelerate the Responsibility Construction of a World First- Chairman's Message 07 Scientific and Steady Promotion of Corporate 26 Class Port and a World First-Class About Us 09 Governance Enterprise Strengthen Digital-Intelligent Integration 80 Continuously Improve and Optimize ESG 31 and Accelerate Technological Innovation Management Comprehensive Risk Management and 36 Goal-Oriented Approach to Solidify 86 Control Safety Foundations Integrity and Self-Discipline in Compliance 43 with Business Ethics Standardized Management to Ensure 96 Healthy and Orderly Suppliers Enhance Trust and Enrich Investor Relations 46 Management People-Oriented Approach to Actively 98 Tax Compliance and Risk Mitigation 47 Protect Employee Rights Ethical Market Conduct and Fair Competition 48 Environmental Service Appendix 02 Chapter 04 Chapter List of Material Topics and Management 123 Annual ESG Performance Data 133 Target-Driven Environmental Governance 51 Craftsmanship for Continuous Service 111 Quality Improvement Report Standard Index 143 Make Full Use of Recycling to Realize Rational 59 Third Party Evaluation 146 Utilization of Resources Race Against Time to Optimize Service 113 Efficiency Comments and Feedback 149 Actively Respond to Climate Change and 67 Accelerate the Move Toward Net Zero Refined Solutions for Enhanced Service 115 Emissions Assurance Continue to Practice Ecological Protection 69 Innovative Service Models for 116 and Help Balance the Ecosystem Comprehensive Customer BenefitsNINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix About this Report Report Introduction · S elf-regulatory Guidelines for Listed Companies on the Shanghai Stock Exchange No. 1-Standardized Operation This report is the second Environmental Social and Governance (ESG) report issued by Ningbo Zhoushan Port Co. · S elf-regulatory Guidelines for Listed Companies on the Shanghai Stock Exchange No. 2-Management of Ltd. Prior to this the Company had published corporate social responsibility (CSR) reports for thirteen consecutive Information Disclosure Matters years. This report comprehensively presents the Company's practices and achievements in the area of economic · S elf-regulatory Guidelines for Listed Companies on the Shanghai Stock Exchange No. 14-Sustainability Report (Trial) environmental social and governance responsibilities for the year 2024 aiming to enhance communication with all stakeholders to meet their expectations for sustainable development and information transparency. · S elf-regulatory Guidance for Listed Companies on the Shanghai Stock Exchange No. 4-Standardized Operation etc.Reporting Period Sources of Information January 1 2024-December 312024 with portions retroactive to prior years.The data is derived from the relevant statistical data of Ningbo Zhoushan Port Co. Ltd. Unless otherwise indicated the currency units involved in this report are "RMB".Reporting Boundary Ningbo Zhoushan Port Co. Ltd. and its subsidiaries included in the consolidated financial statements.Confirmation and Approval This report was reviewed and approved by the Board of Directors of the Company on March 26 2025.Reporting Cycle The current report is an annual report.Access to the Report This report can be accessed and downloaded from the website of Shanghai Stock Exchange (www.sse.com.cn) or the Basis for Preparation Company's official website (www.nbport.com.cn).This report has been prepared primarily in accordance with the following standards: · United Nations Sustainable Development Goals (SDGs) Report Feedback and Contacts · Global Reporting Initiative Sustainability Reporting Standards (GRI Standards) Contact address: Ningbo Global Shipping Plaza No.269 Ningdong Road Yinzhou District Ningbo Zhejiang Province · International Organization for Standardization: Guidelines for Social Responsibility(ISO 26000:2010) China · State - owned Assets Supervision and Administration Commission of the State Council (SASAC)：ESG Special Postal code: 315042 Reporting Guidelines for Central State-owned Enterprises Holding Listed Companies Email address: ird@nbport.com.cn · Standardization Administration of China: Guidance on Social Responsibility Reporting (GB/T 36001-2015) Tel: 0574-27686151 · China Enterprise Reform and Development Research Institute Responsibility Cloud Research Institute: China Fax: 0574-27687001 Enterprise Sustainable Development Report Guide CASS-ESG 6.0 01 02NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Glossary of Terms Abbreviation Full Name / Explanation Abbreviation Full Name / Explanation Jiaxing Port Zhejiang Seaport Jiaxing Port Co. Ltd.the Company us we Ningbo Zhoushan Port Co. Ltd.Yongzhou Company Zhoushan Yongzhou Container Terminal Co. Ltd.Ningbo Zhoushan Port Group Ningbo Zhoushan Port Group Co. Ltd.Meidong Company Ningbo Meidong Container Terminal Co. Ltd.Zhejiang Seaport Group Zhejiang Provincial Seaport Investment & Operation Group Co.， Ltd.SMTL Suzhou Modern Terminals Limited CMPort China Merchants Port Group Co. Ltd.CSRC China Securities Regulatory Commission Yiwu Port Company Zhejiang Yiwu Port Co. Ltd.SSE Shanghai Stock Exchange Taicang Wanfang Taicang Wanfang International Terminal Co. Ltd.SASAC of Zhejiang Province State-owned Assets Supervision and Administration Commission of Zhejiang Provincial People's Government Haitong Barge Zhoushan Haitong Barge Co. Ltd.Double First-Class World First-Class Strong Port World First-Class Enterprise Port area A port area composed of docks and their supporting facilities.Ningbo Ocean Ningbo Ocean Shipping Co. Ltd.Dock Hydraulic facilities for docking vessels loading and unloading cargo and Toumen Port Zhejiang Toumen Port Co. Ltd. boarding and disembarking passengers with in the port area.Beilun First Container Ningbo Beilun First Container Terminal Co. Ltd. Berth Fixed positions for docking ships and loading and unloading cargo at port Terminal terminals.Beilun Second Container Terminal Ningbo Zhoushan Port Co. Ltd. Beilun Second Container Terminal Branch TEU It is an international unit of measurement based on a container measuring 20 feet in length 8 feet in width and 8.5 feet in height.Beilun Third Container Terminal Ningbo Beilun Third Container Terminal Co. Ltd.Throughput The quantity of goods transported by water into and out of the port area within a certain period of time and loaded and unloaded by port enterprises Beilun Ore Terminal Branch Ningbo Zhoushan Port Co. Ltd. Beilun Ore Terminal Branch It refers to "Yiwu Port" which is an inland port area with port functions such The Sixth Port Area as container return booking and port supervision after the five container port Shulanghu Company Zhoushan Shulanghu Terminal Co. Ltd. areas of Beilun Chuanshan Meishan Daxie and Jintang in Ningbo Zhoushan Port.Taicang Wugang Taicang Wugang Port Co. Ltd. It refers to a system that provides power from the shore to the side of the ship Shore power during the docking period at the port. Shore power mainly ensures that after Wenzhou Port Group Wenzhou Port Group Co. Ltd. the ship docks it still needs electricity for production and living on board as well as electricity for continuous operation of auxiliary equipment. 03 04NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Board Statement The Company places great emphasis on global ESG and sustainable development trends. Focusing on the "Double First-Class" construction goals it adheres to the new development philosophy of "innovation coordination green openness and shared". Guided by the "Strong Port" culture the Company actively explores an ESG development path that aligns with its unique characteristics. In 2024 it released its first annual ESG report for the year 2023 in both Chinese and English deeply integrating ESG principles into corporate operations and management.The Company continues to improve its ESG governance system promoting the optimization of ESG organizational structures the formulation and implementation of ESG development plans the planning and execution of "Dual Carbon" targets.As the highest authority and decision-making body for the Company's ESG matters the Board of Directors is fully responsible for the planning and implementation of the Company's ESG strategy. It formulates and reviews the Company's ESG policies oversights and evaluates the implementation practical outcomes and performance of ESG goals. By strengthening governance mechanisms the Board ensures that the Company achieves efficient decision-making scientific management and sustainable development throughout the continuous optimization of ESG management practices.Aiming to "become a World First-Class ESG benchmark and exemplary enterprise" the Company has formulated ESG evaluation indicators encompassing low-carbon transition green operations safe production quality service efficient governance and smart ports in line with industry trends stakeholder expectations and its development characteristics.Guided by these indicators the Company will comprehensively promote the realization of its ESG development goals and contribute to the sustainable development of the global port industry. 05 06NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Chairman's Message digital supply chain platform for bulk cargo has achieved full category coverage and the automation rate of large equipment at Ningbo Zhoushan Port has increased again compared to last year. Under the empowerment of wisdom the average comprehensive berthing efficiency of container terminals has improved by 8.1% and the average waiting time for berthing has decreased by 6.7%. The Shulanghu Terminal set a world record with two 400000-ton ore carriers docking simultaneously. From the transformation and innovation of traditional operating models to the construction and improvement of smart operation systems from the independent breakthrough of key technologies In 2024 under the guidance of the spirit of the 20th to the efficient optimization of core processes we have fully demonstrated the hardcore strength of new-quality National Congress of the Communist Party of China the productivity making the name card of "China's Smart Ports" shine even brighter.Company kept in mind President Xi Jinping's earnest instructions to "Build a World First-Class Port". Guided by This year we have built a new chapter of coexistence and mutual benefit with responsibility as the cornerstone. We the " benchmarking and advancement" initiative and driven focused on internal connectivity and external smoothness optimizing the multimodal transport network to ensure by the " Dual Carbon" strategy the company has emerged the stability and smooth flow of supply and logistics chains; we strictly enforced safety production aiming for the "three zeros" goal to fortify the safety barrier at ports; we integrated into common prosperity deeply engaging in as a pioneer in green and digital-intelligent transformation paired assistance to effectively support rural revitalization; we adhered to people-oriented principles establishing within the global port and shipping industry. Amidst a care mechanism that covers health management and assistance for those in need truly serving as the "family" for the national endeavors to build a s trong transportation our employees. From serving national strategies to promoting coordinated regional development from safeguarding and maritime power and the sector-wide shift toward employee rights to fostering the prosperity of port cities we have demonstrated the mission value of state-owned s ustainable and smart upgrades the company has enterprises with a strong sense of responsibility.demonstrated exemplary performance in environmental social and governance practices . These achievements inject This year we have taken governance as the foundation to build new support for sustainable development. We d ynamic momentum into fostering a new development established a comprehensive ESG management framework released our first bilingual ESG report and compiled paradigm and advancing high-quality economic growth . the ESG management manual integrating the concept of sustainable development into every aspect of corporate operations. We have thoroughly implemented the requirements of state-owned enterprise reform continuously optimized the corporate governance structure improved the compliance management system strengthened risk prevention mechanisms and continuously enhanced the transparency and stability of Company operations.This year we have taken practical action and advanced on a new journey towards first-class development. We From compliance management to risk prevention from value creation to benefit sharing we safeguard the firmly implemented the decisions and plans of our superiors closely adhering to the functional positioning of the steady development of the Company with a modern governance system solidify the foundation for sustainable operational center and profit center driving comprehensive improvements in business performance service quality development and consistently create long-term value for shareholders.management efficiency and workforce capabilities. This has played a "main force" role in ensuring that Ningbo Zhoushan Port's annual cargo throughput has ranked first globally for 16 consecutive years and its annual container Where the will leads no distance is too far. The year of 2025 is the fifth anniversary of General Secretary Xi Jinping's throughput has consistently held the third position globally for 7 consecutive years. From deepening domestic visit to Ningbo Zhoushan Port where he called for "Build a World First-Class Port". We will remember his instructions business operations to expanding overseas markets we have written our responsibilities through hard work and and continue to guide ourselves with the principle of "benchmarking for improvement" accelerating the smart forged brilliance through perseverance from the steady development of port core businesses to the coordinated upgrade and new energy transformation of the port striving to create a new model of a smart and green port; upgrading of the industrial chain. actively practicing "the Belt and Road" continuously deepening openness and cooperation contributing to building a high-level open province that is "service-oriented cost-effective and efficient". With our original aspirations This year we redefined the blueprint for an eco-friendly port with green as our foundation. In the face of global firmly held and our mission on our shoulders we will always take serving the national strategy as our duty working climate challenges we took the initiative and acted positively. The Meishan Port Area became the first in the province together with all parties to move forward with full force using ESG as the boat and innovation as the oar speeding to build a "green power terminal" while the Chuanshan Port Area's "wind-solar-storage-hydrogen integration" towards becoming a "Build a World First-Class Port" creating more sustainable value for economic development project was fully operational. The shore power coverage rate at Ningbo-Zhoushan Port (excluding liquid chemical ecological improvement and social progress! berths) reached 100% and the clean energy usage rate reached 74%. From the application of green power to Ningbo Zhoushan Port Co. Ltd.the popularization of shore power from ecological restoration to pollution control we vividly demonstrate the concept that "lucid waters and lush mountains are invaluable assets" through concrete actions contributing to Tao Chengbo environmental protection with our port's strength. Chairman This year we have harnessed wisdom as our engine to forge new competitive advantages globally. On the track of digital transformation we have accelerated our pace. The Yiwu Suxi Hub Port has established China's first mixed- operation model "Railway Station Autonomous Driving Demonstration Zone" and the Daxie Container Terminal's autonomous driving project has been authorized by the government. The Zhigangtong unmanned container truck cloud platform and the "n-TOS+S-ECS" intelligent dual-core technology have been iteratively upgraded. The 07 08NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix About Us? Important Historical Development Ningbo Zhoushan Port Co. Ltd. was renamed and established on September 28 2016 after the original Ningbo Port Co. Ltd. absorbed and merged with Zhoushan Port Co. Ltd. As the core operating entity and important platform November 2024 for coastal ports in Zhejiang Province the Company is mainly responsible for the operation and management of Following the eighth consecutive year of Chuanshan Port Area exceeding 10 million TEUs in container throughput Ningbo Zhoushan Port Wenzhou Port Jiaxing Port Taizhou Port and Yiwu Inland Port. Its business scope includes Meishan Port Area has also surpassed the 10-million-TEU milestone for the first time. Ningbo Zhoushan Port has become loading and unloading operations of containers iron ore crude oil coal liquefied products and general cargo as the world's only port with two single-container terminals each handling over 10 million TEUs annually.well as providing tug assistance dock leasing and comprehensive logistics services related to port production. The Company is committed to building a comprehensive and diversified port operation system. December 2022 The company successfully spun off Ningbo Ocean to be listed on the main board of the Shanghai Stock Exchange becoming the first spin-off of A listed company in the A-share market of port and shipping in China. 2024 September 2022 The company completed a "ten-billion-level" private placement to CMport making CMport the second largest The Company achieved a cargo throughput of Achieved a container throughput of shareholder of the company and setting a new model for central and local cooperation. 1.135 billion tons 47.642 December 2020 million TEUs The company acquired the competing assets in the same industry namely Wenzhou Port Group Jiaxing Port Toumen Port and Yiwu Port Company under the Provincial Port Group. By equalization of equity the substantive integrated 3.4% year-on-year 10.4% year-on-year operation and management of coastal port assets throughout the province has been achieved. August 2020 Played a major role and served as the main battlefield in enabling Ningbo Zhoushan Port to maintain its The company completed the non-public offering of stocks to Ningbo Zhoushan Port Group and Shanghai International 16 Port (Group) Co. Ltd. achieving Cross-shareholding among large port enterprises in the Yangtze River Delta.position as the world's largest cargo port for consecutive years and the third-largest container port March 2020 for 7consecutive years.When the President Xi Jinping inspected the Chuanshan Port Area of Ningbo Zhoushan Port he emphasized "We must adhere to first-class standards achieve development and management excellence strive to Build a World First-Class Port and make greater contributions to national development." By the end of 2024 2016 The former Ningbo Port Co. Ltd. absorbed and merged the former Zhoushan Port Co. Ltd. by issuing shares to purchase Total Assets Annual Operating Revenue assets and it was renamed "Ningbo Zhoushan Port Co. Ltd." on September 28 2016. 112.899 28.702 September 2010RMB billion RMB billion Approved by the China Securities Regulatory Commission Ningbo Port Co. Ltd. was officially listed on the Shanghai Stock Exchange.Annual Total Profit March 2008 6.921 Ningbo Port Co. Ltd. was established by the former Ningbo Port Group as the main initiator in collaboration with seven RMB billion state-owned enterprises including China Merchants Internatoinal Ports(Ningbo) Limited. 09 10NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Corporate Culture The "Three Ones" Cultural Objectives Corporate To Become a Leading Global Integrated Logistics Vision Service Provider with Ports As the Core One Team: We are committed to building a dynamic and capable excellent team. By uniting "Five Ports as One" we Focusing on enhancing our core port operations we are committed to form a cohesive and aligned force functioning as fingers clenched into a fist. This unity not only serves innovative development creating advantages in talent service systems as the backbone of our vibrant and ascending enterprise but also acts as the driving force behind our and management. We are strategically advancing the construction of focused and centralized development. "Four First-Class" standards dedicated to becoming a leading global integrated logistics service provider with ports as the core.One Culture: We are committed to cultivating a robust port culture characterized by mutual support and solidarity.Rooted in our common heritage we uphold the Zhejiang spirit of practical engagement leading Core Value Service Creates Value Struggle Achieves Dreams innovation and pioneering excellence. By fostering a culture where service creates value and perseverance fulfills dreams we not only perpetuate and innovate upon our corporate cultural genes but also fuel our drive to strengthen and enhance our enterprise. Service Creates Value: Service is the cornerstone of enterprise development. We advocate maximizing the One Dream: W e are committed to realizing the dream of an exceptionally strong port. Keeping our original mission in value for all stakeholders through service mind we strive towards building an international first-class strong port and creating a World First-Class winning customers leading the market and port cluster. This vision is not only a collective aspiration of all our employees but also an inexhaustible rewarding society with high-quality and driving force for the sustainable development of our enterprise. efficient service.Struggle to Achieve Dreams: Dreams are forged through effort. We Cultural Theme "Strong Port" Culture champion the principle that hard work pays off prioritizing efficiency while considering fairness. Through persistent endeavor we Looking back at history we have worked hard to start businesses overcome difficulties moved from inland rivers to aim to realize dreams reap happiness and estuaries and then to the ocean building a vibrant source of development. The dream of a strong port is a common secure a promising future.aspiration of generations of port workers. Looking to the future we will continue to fight tenaciously and strive for excellence shouldering the sacred mission of building an internationally first-class strong port. The "Strong Port" Corporate Love for the Port Dedication to Duty Relentless culture is the spiritual force driving the sustainable development of the enterprise. Spirit Perseverance and Pursuit of Excellence We will follow the "Three-Step" strategic vision accelerating the creation of an internationally renowned first-class Love for the Port and Dedication to Duty embody a spirit of courageous strong port and a World First-Class port cluster to fulfill our collective "Strong Port Dream". responsibility characterized by loyalty to the enterprise and treating the port as one's own home. This spirit of dedicated service is pivotal in Corporate Mission Build a World First-Class Port Create Shared Value establishing a new image in the modern era.Relentless Perseverance represents a spirit of proactive and enterprising Build a World First-Class Port: We consistently adhere to the new development concepts accelerating the construction of initiative. It involves facing challenges head-on daring to take an international first-class strong port and developing a World First-Class port cluster aiming responsibility and being determined to advance showcasing new to swiftly achieve the objectives of "Four First-Class" standards and fulfill the "Strong Port achievements in the modern era.Dream".The Pursuit of Excellence is a spirit of innovation that transcends oneself.Create Shared Value: We consistently adhere to first-class service and dedicated to creating the greatest value It involves relentless effort striving for top-tier performance and leading for our customers employees partners society and the nation. the forefront creating new accomplishments in the modern era. 11 12NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Major Annual Honors Ningbo Zhoushan Port Co. Ltd. Beilun Ore Terminal Branch Science and Technology Awards Second prize for quality innovation in Asia China Ports & Harbours Association School of Management at Zhejiang University 2024 Annual Transportation Corporate Social 2024 Outstanding practice cases of the Responsibility (ESG) Excellence Case Board of Directors of listed companies China Association of Communication Enterprise China Association for Public Companies Haitong Barge Management Transportation brand management 2023 Transportation Corporate Social Excellent practice of 2023 annual report Safe and honest company technology innovation enterprises Responsibility (ESG) Excellence Report performance presentation Maritime Safety Administration China Association of Communication China Association of Communication Enterprise China Association for Public Companies Enterprise Management Management Ningbo Ocean and its subordinate units Yongzhou Company Best practices of Board of directors office of Class A enterprise for information listed companies in 2024 disclosure First prize for modernization and innovation China Association for Public Companies Shanghai Stock Exchange achievements in transportation enterprise Second prize for quality improvement case management in Asia China Association of Communication School of Management at Zhejiang University Enterprise Management 2024 Global Zhejiang Business ESG Classic 100 Best Internal Control Award T0P30 for listed Zhejiang Merchant Development Institute companies in Zhejiang in 2024 School of Management at Zhejiang University Ningbo Ocean Information and Communication Company Top 50 new quality productive forces of Chinese Golden Round Table Award-Special Protecting Blue Whales and Blue Skies Transportation enterprise management listed companies Contribution to Corporate Governance Award Partners Sapphire Award innovation excellence unit Securities Times Directors & Boards National Oceanic and Atmospheric China Association of Communication Administration USA Enterprise Management Beilun Second Container Terminal and its Panorama Investor Relations Gold Award- Best ESG disclosure award Beilun Ore Company and its subordinate units subordinate units Outstanding ESG Value Communication Award CLS Quanjing Network Outstanding unit of transportation culture Outstanding unit of transportation and construction integrity culture construction China Association of Communication China Association of Communication Enterprise Management Enterprise Management 13 14NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Company Qualification Main Qualification Certification of the Company and its Subordinate Units Major Associations and Organizations the Company Participates In ISO 37301 ISO 9001 ISO 20000 Compliance Management Quality Management System Certification System Certification IT Service Management Name of Association Post The eighth Council of China Communications ISO 45001 ISO 29100 Vice President Occupational Health and Information technology Accounting Society National High-Tech EnterpriseSafety Management System — Security techniques — Certification Privacy framework First Supervisory Board of China Supervisor Ports & Harbours Association China Institute of Navigation Society Water Vice Chairman Transport Engineering Committee Customs AEO (Authorized Document of Compliance APEC GREEN PORT Economic Operator) (DOC) for Ship Safety National Logistics Hub Alliance Director Certification - Advanced Management SystemCertified Enterprise National Association of Financial Market Member Institutional Investors Zhejiang Provincial State-owned Assets Work Safety Standardization of Director Road Transport Permit ISO 14001 Administration Association Transportation Enterprises - Network Freight Environmental Management(Level 1) Qualification System Certification Zhejiang Provincial State-owned Assets Administration Association Open Cooperation Associate Director Committee Ningbo State-Owned Assets Administration Association Director ISO 50001 ISO 27001 ISO 55001 The 11th Ningbo Association for Science and Energy Management Information Security Asset Management System Cochair System Certification Management System Certification CertificationTechnology The Listed Company Association of Ningbo Vice President ISO 22000 NBIAIC Vice Chairman National Science and Food Safety Management Technology Reform 4-Star China Green Port System Certification Demonstration Enterprise The Transportation Association of Ningbo Council Member Ningbo Institute of Internal Audit Managing Director CNAS (China National Certification of Accreditation Qualification for Institution of International Sanitary Supply Chain Security Service) Laboratory Management System Ningbo Financial Association Director Accreditation Import & Export Port Certification Certificate Commodity Inspection and Survey 15 16NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix 01 Number of female directors Governance 1 Chapter Number of ESG-related meetings 3times · Focus on Strengthening the Leadership of Party Building Number of units certified by ISO 37301 · Scientific and Steady Promotion of Corporate Governance compliance management system · Continuously Improve and Optimize ESG Management 23 · Comprehensive Risk Management and Control · Integrity and Self-Discipline in Compliance with Business Ethics Anti-corruption training duration · Enhance Trust and Enrich Investor Relations Management · Tax Compliance and Risk Mitigation 26280hours · Ethical Market Conduct and Fair Competition 17 18NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Focus on Strengthening the Leadership of Party Building In 2024 the Company adhered to the guidance of Xi Jinping's thoughts on Socialism with Chinese Characteristics for a New Era fully implemented the spirit of the third Plenary Session of the 20th CPC Central Committee firmly grasped the general requirements of Party building in the new era consolidate the foundation establish the soul and consolidate the solid foundation of party building.Technical Breakthrough Scene The Scene of the Party Member Task Force Working on the Spot As of the end of the reporting period Successful Conclusion of the "Keep-in Mind the Party's Call for Excellence Advancing with 257 24 Case Gratitude to a New Chapter" Touring LecturesThe Party committee of the Company has a total of party organizations including party committees 24 general party branches 209 party branches and 4792 party members. During the reporting period the Company launched thematic education practice through touring lectures deepening the dissemination of brand philosophy through these tours. The inaugural session was live- streamed to reach a broader audience with over 8400 views and more than 20000 likes. A total of 30 presenters visited various regions of the Company in two batches achieving full coverage of all subordinate Characteristic Party Building units.The Company actively promotes innovation in party building creating distinctive party activities through forms such as Dual Integration and Mutual Promotion and "joint construction of party building". It aims to deeply integrate party building with business leading business development with party building. The Company vigorously conducts joint party-building activities sharing party resources with upstream and downstream enterprises and community party organizations enhancing the cohesion and combat effectiveness of party organizations and continuously injecting red power into the Company's high-quality development.Dual Integration and Mutual Promotion The Company actively implements the work requirements of "Integrating the whole company dual integration and mutual promotion" and is committed to realizing the deep integration of party building business and corporate governance.During the reporting period the Company comprehensively carried out thematic education and practice as well as the "Bilateral promotion" special action. It steadily advanced the in-depth implementation of 35 projects led by party organization secretaries 138 projects tackled by leadership team members 271 innovation projects by party branches and 4346 practical projects by party members. The Company deepened on-site training promoting 2310 managers to participate in 18789 shifts including 43 eligible middle-level leaders. A total of 1168 issues were Theme Tour Lectures identified and resolved with 39 task forces established and 146 live drills conducted. 19 20NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Party-Building Cooperation and Collaboration The Company continued to implement the "four ones" with a total of 210 leading cadres "having a talk on integrity signing an integrity commitment letter attending a special training on party discipline and regulations and writing In 2024 the Company actively deepened the joint construction of the Yangtze River area Ningbo Port Mansion a letter on integrity". Through organizing visits to integrity education bases and related exhibitions 109 warning Zhejiang-Anhui supply chain sea rail and "Red Drive" industrial chain and supply chain party-building collaborative education activities were carried out covering more than 2000 personnel .entity.Case "Party Building Cooperation and Creation of Rippling Waves" Party Building Joint Construction The Company actively participates in the party-building joint construction activities of various units in Ningbo and launched the party-building joint construction with Ningbo Water Group Sinopec Zhenhai Refining & Chemical Ningbo Airport Group and other 7 units in November 2024 to jointly explore new paths of cooperation and development.Carry out Party Discipline Learning and Education Activities Implement the "First Agenda Item" System The Company earnestly studies Xi Jinping thought on Socialism with Chinese Characteristics for a New Era and the important speeches of General Secretary Xi Jinping making it the first agenda item at important party meetings to ensure that the Party's theories lines principles and policies are fully implemented in all work. Throughout the year the company c onvened 21 Party Committee meetings during which the first agenda item covered 162 key topics including General Secretary Xi Jinping's important speeches during his visits to Gansu Fujian Anhui Hubei and "Party Building Cooperation and Creation of Rippling Waves" Party Building Joint Construction other places as well as his speech at the celebration marking the 70th anniversary of the National People's Congress.Party Discipline Learning and Education The Company has carried out in-depth study and education activities on party discipline formulated "work plans work arrangements and work schedules" for study and education on Party discipline in light of actual conditions and carried out seven "standards-setting and excellence creation" work.In 2024 the Company organized more than 4800 middle-level executives party branch secretaries party affairs backbone members and ordinary party members to participate in the special reading sessions on Party discipline study and education. A total of 130 special discipline party lectures were held throughout the year and the party organization secretaries also went deep into the grass-roots level and carried out 252 interpretation sessions of "the On-site photo of the "First Agenda Item" learning Regulations on Disciplinary Punishments" of the Communist Party of China. 21 22NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Grassroots Characteristic Party Building Case The "Red Mooring Bitt" Brand of the First Party Branch of the Operation Department of Meidong Company The First Party Branch of the Operation Department of Meidong Company named "Red Mooring Bitt" takes The Company continues to deepen the grass-roots characteristic party building work and constantly promotes the the meaning of "perseverance" and "benchmarking" from mooring bitts. By focusing on initiatives such as the branch party building brand construction to a new height through the selection and establishment of excellent party "Bilateral integration" project and team-based operations it fully taps into operational potential repeatedly building brands. setting new records for daily container throughput in the port area. This propelled Meidong Company toward steadily advancing its goal of achieving ten-million TEUs.Case Beilun Third Container Terminal "5 Gold Wrenches" Party-Building Brand The Party Branch of Equipment Support for Beilun Third Container Terminal has created the "5 Golden Wrenches" party building brand with the development vision of "Five First-Class" (First-Class Talent Team First-Class Professional Skills First-Class Service Quality First-Class Facilities and Equipment First-Class Performance and Efficiency). It has meticlously built two teams repectively "Party Member Vanguard" and "Youth Sailing Team".The Party Vanguard Team of Meidong Company Cleaned up the Garbage on the Dock Embankment Case Red Terminal a Party Building Brand of the Beilun Ore Terminal Branch The Party Committee of the Beilun Ore Terminal Branch closely revolves around the Company's "1135" development layout and the "1358" model for building a benchmark professional bulk cargo terminal Company. It continuously highlights the characteristics of the "Red Terminal" party- building brand which embodies "red at its core" "red in development" and "red in innovation". The committee has introduced ten measures under the "Red Line" initiative to deepen the integration of party building with safety production uphold the bottom line of safety and lead the Company's transformation upgrading and high-quality The Party Vanguard Team of the Beilun Ore Terminal Branch Members of the Beilun Third Container Terminal Party Vanguard Team Were on Site to Repair the Damage development. Was at the Dock 23 24NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Case " High-Quality Grain " Brand of the General Party Branch of Laotangshan Transit Scientific and Steady Promotion of Corporate Governance Since 2015 the Company has established a Party- Building Collaborative Entity with grain enterprises in the area to jointly tackle the topics of process Corporate Governance o pt i m i zat i o n a n d j o i n t i n s p e ct i o n e f f i c i e n c y The Company strictly adheres to the Company Law of the People's Republic of China the Securities Law of the improvement so as to continuously improve the People's Republic of China and other relevant laws regulations and exchange rules. It has formulated the "Articles efficiency of grain clearance. The total throughput of of Association" and other rules and regulations establishing a "Three Councils and One Layer" mechanism between grain in the area has exceeded 100 million tons and the the power body decision-making body supervisory body and management level. This has formed a governance Company has gradually grown into an important grain structure with clear responsibilities and effective checks and balances ensuring that decision-making power logistics node in southeast coastal China. Media Reports of People Transporting Grain by Sea supervisory power and operational power are mutually restrained and coordinated.General Meeting of Shareholders Case The "Spark" Brand of the Company's Logistics Group's Joint Party Branch of Expatriate Staff ESG Committee Supervisory The "Spark" Joint Party Branch of the Logistics Group with the brand philosophy of "scattered as stars in Board the sky gathered as a flame" unites 40 party members and cadres distributed across over 40 domestic and Strategy Committee international locations. They have formed an advanced team active in key nodes such as the Yangtze River Economic Belt and the "Belt and Road" route. The branch has established 38 inland dry ports and launched Board of Audit Committee more than 100 sea-rail routes covering 16 provinces (autonomous regions) and 67 prefecture-level cities Supervisory Office Directors becoming a significant force driving high-quality development in port logistics.Compensation and Board Office Assessment Committee Nomination Committee Management Layer Group Photo of the Dispatched Joint Party Branch of the Logistics Group 2526 Trade Union Office Ministry of Supervision and Audit Party and Mass Work Department Safety and Environment Protection Department Investment Management Department Engineering Technology and Information Management Department Human Resources Department Finance Department Enterprise Management Department Business Department Corporate OfficeNINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix General Meeting of Stockholders Board Effectiveness The Company strictly complies with the Company Law of the People's Republic of China the Rules for Shareholders' Meetings of Listed Companies and other relevant laws and To ensure the efficient operation and scientific decision-making of the board the Company's board has established a regulations and holds the general meeting of shareholders in a standardized manner. The standardized deliberation rules clarifying the decision-making process to enhance work efficiency; at the same time Company deliberates and decides on important matters such as the Company's business it has established smooth communication channels with management to ensure timely information transmission and policy investment plan and amendments to the articles of association which provide a clear feedback improving the accuracy and coordination of decisions; furthermore the board actively accepts supervision strategic direction for corporate development and ensure sustainable and stable growth . from shareholders regulators and the public regularly disclosing governance information to continuously improve transparency and credibility. By optimizing the governance structure and strengthening supervisory mechanisms Board of Directors the board provides a solid foundation for the Company's steady development further promoting the improvement The Company's board of directors has established five specialized committees: ESG of corporate governance standards and long-term sustainable development.Committee Strategy Committee Audit Committee Compensation and Assessment Committee Nomination Committee. The board is composed of members with professional capabilities and rich experience dedicated to promoting the Company's steady development Professionalization and Diversification of the Board and enhancing operational efficiency and market competitiveness. Through a sound governance mechanism and proactive performance the board provides solid decision- The Company firmly believes that the professionalization and diversification of the board are crucial factors in making support and strategic guidance for the Company's sustainable development. enhancing decision-making quality and boosting the Company's competitiveness. The Nomination Committee evaluates candidates from multiple dimensions including professional background industry experience skill set Board of Supervisors geographical and cultural perspectives educational background and gender differences.As the supervisory body of the Company the Board of Supervisors is responsible for the The current directors all possess profound professional qualities and good educational backgrounds covering supervision of the Company's operation finance related transactions and the performance finance law shipping logistics macroeconomy and other fields.of duties by the Board of Directors and management providing a strong guarantee for transparency and standardized governance of the Company.Female Director During the reporting period To promote board diversity the Company elected a female external director Liu Shixia from CMport on December The Company held 4 general meetings of shareholders 11 board meetings 16 meetings of special 18 2024. This director has extensive experience in financial management and capital operations bringing a more diverse perspective and inclusive mindset to the board further enhancing the comprehensiveness and foresight of 7 decision-making.committees of the board and meetings of the board of supervisors. Working Mechanism Shareholders' Equity The Company actively protects the interests of shareholders ensures that all shareholders especially minority shareholders can participate in corporate governance fairly effectively enhance shareholder confidence and improve the level of standardized operation of the Company.During the reporting period The Company completed the 2023 annual profit distribution and distributed a total cash dividend of RMB 1.77 billion. Director Liu Shixia 27 28NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Exercising the Role of Independent Directors Case Jointly Carry out Independent Director Activities with Listed Company Ningbo Ocean The Company actively promotes the reform of its board structure fully implementing the Three-Year Action The Company strictly complies with the requirements of laws and regulations such as the Company Law of Plan for State-Owned Enterprise Reform ensuring that the number of external directors (including independent the People's Republic of China and the Securities Law of the People's Republic of China establishes a linkage directors) always exceeds that of internal directors achieving a balance where "Exterior is Greater than Interior". mechanism with its listed company Ningbo Ocean actively improves the standardized operation level of the In accordance with the "Management Measures for Independent Directors of Listed Companies" issued by the "A+A" model and further improves the management efficiency.China Securities Regulatory Commission the Company has revised the "Independent Director Work System" and specifically formulated the "2024 Annual Independent Director Work Plan" to ensure effective performance of duties In November 2024 the Company and Ningbo Ocean jointly carried out "joint exchange and research activities by independent directors. This ensures that independent directors can fully leverage their professional expertise and of independent directors".provide valuable advice for the Company's development.The Company implements the "Six Factors" management system for independent directors to ensure that independent directors play an important role in corporate governance.Independent Directors Jointly Investigate the Chuanshan Port Area Have a Have a requirement meeting Have a Have a notice speech Independent Directors Jointly Investigate Yongzhou Company Have a Have a plan "Six Factors" research report Independent Directors Jointly Investigate Beilun First Container Terminal As of the disclosure date of this report Case "Independent Directors Go to the Grassroots" Activities 18 6 During the reporting period the Company organized The Board of Directors of the Company is now composed of directors including independent multiple "independent directors go to the grass- directors. roots" activities and conducted research in several 2 subordinate grassroots units in July October and During the reporting period the Company held special meetings of independent directors and each November 2024 giving full play to the professional advantages of independent directors in business 15 finance and legal fields.independent director worked on-site for days or more. "Independent Directors Go to the Grassroots" Campaign 29 30NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Continuously Improve and Optimize ESG ESG Management System Management ESG Management Structure Centering on the strategic goal of "World First-Class ESG benchmark and demonstration enterprise" the Company continues to improve and optimize the ESG work system constantly promote the deep integration of ESG concept The Company has established a three-level ESG management structure composed of the ESG Committee ESG with port operation and management integrate ESG into strategic planning drive business innovation with ESG Leading Group and ESG Working Group of the Board of Directors which has laid a solid organizational foundation for and provide solid support for "Build a World First-Class Port". the rapid development and continuous optimization of the Company's ESG work and helped the Company achieve high-quality development and sustainable development goals.ESG Development Goals Overall Goals Board of Directors Guided by Xi Jinping's Thought on Socialism with Chinese Characteristics for a New Era we comprehensively implemented the new development philosophy of "innovation coordination green openness and shared" firmly follow the path of sustainable development promote the coordinated development of "Three Models and Five ESG Committee Modernizations" accelerate the construction of "Four First-Class " deeply practice the ESG concept and build the Company into a World First-Class ESG benchmark and demonstration enterprise.Stage Goals ESG Leading Group ESG Working Group Strengthen ESG Fully integrate ESG concepts Create high-quality ESG management capacity and to help the Company thrive.reports and improve the enhance the development Company's rating level. momentum of enterprises.The First Stage(2024-2025) The Second Stage(2025-2026) The Third Stage(2025-2027) By the end of the reporting period The Company's Wind ESG rating was upgraded to A from BB last year. 3132 Trade Union Office Ministry of Supervision and Audit Party and Mass Work Department Safety and Environment Protection Department Investment Management Department Engineering Technology and Information Management Department Human Resources Department Finance Department Enterprise Management Department Business Department Corporate Office Board OfficeNINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix ESG Management Mechanism Stakeholder Engagement Through a series of institutional documents such as "the During the reporting period Working Rules of the Company's ESG Committee and the We maintain proactive dialogue with all stakeholders—including governments regulators shareholders investors Environmental Social and Governance (ESG) Management employees customers business partners suppliers and community representatives. By establishing diversified System" the Company strengthens the overall guidance of The Company held 3 ESG working meetings. communication channels it ensures a thorough understanding of the needs and expectations of all stakeholders.ESG work and promotes the standardized institutionalized At the same time the Company actively responds to the concerns of these stakeholders through concrete actions and regularized operation of ESG-related matters. incorporating their feedback into corporate decision-making and operations and continuously optimizing management practices.ESG Leadership Group and Working Group Special Meeting In August 2024 the Company held a special Stakeholders Expectations and Demands Communication Channels and Response Measures meeting of the ESG leading group and working · Compliance Operation group to further enhance the ESG awareness of · Business Ethics Government and · Tax Transparency all staff and fully integrate the ESG concept into · Pay Taxes according to Law Regulatory Bodies · A ctively Integrate into the Overall corporate governance operation and development · Respond to National Strategies Development of the Country strategy.· Annual General Meeting · Standard Corporate Governance · Improve Business Performance Release ESG Management Manual Shareholders · Financial Performance · A nnual Reports ESG Reports and and Investors · Information Disclosure Interim Announcements · Consistent Investment Returns · Stable Cash Dividends During the reporting period the Company referred to international and domestic ESG management standards and regulatory requirements taking into account the characteristics of the port industry and · P rotect the Rights and Interests of · Staff Management System operational realities to compile and release the "ESG Management Manual". This manual provides Employees · E mployee Training and Promotion standardized regulated and systematic guidance for the Company's ESG efforts. The Company conducted · E mployee Training and Career Channels training and promotion through the use of the manual helping employees deepen their understanding Staff Development · Congress of Workers and Staff of ESG topics and enhancing the ESG awareness of all staff ensuring that ESG principles are deeply · Democratic Communication · P revention of Occupational integrated into every aspect of corporate governance and operations. · Occupational Health and Safety Diseases and Physical Examination · Relax and Relieve Stress · Trade Union Activities · Ensure Service Quality · Customer Satisfaction Survey Client · Ensure Production Safety · Emergency Measures · Customer Information Protection · Customer Privacy Protection · Carry out Strategic Cooperation · P articipate in Industry Forum Business Partners · Promote Industry Development Meetings · Visit and Exchange Executive Compensation Incentives · Responsible Procurement · Public Bidding PlatformSupplier · Communicate Actively · Supplier Communication The Company implements an evaluation mechanism that unifies rights and responsibilities with obligations giving equal weight to incentives and supervision. It promotes a compensation management approach that · Environmental Protection · Building Green Ports combines short-term business objectives with long-term strategic planning and integrates performance evaluations · Support Rural Revitalization · Rural RevitalizationCommunity with management assessments. The compensation levels of executives are linked to their respective areas of · Get Involved in Public Service · Community Public Welfare Partners responsibility and they are comprehensively evaluated based on indicators such as Company operations safety · B oost Regional Economic · P rovide Employment health and environmental protection and energy conservation and emissions reduction. Development Opportunities 33 34NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Material Topics Management Material Topics Inventory and Management During the reporting period the Company conducted a dual materiality assessment for the first time in accordance The Company's inventory systematically manages sustainability topics across environmental social and governance with the Shanghai Stock Exchange Self-Regulatory Guidance No.14——Sustainable Development Report (Trial) (ESG) pillars driving continuous progress in each domain. See appendix: List of Material Topics and Management for (hereinafter referred to as the "Guidelines") and the Shanghai Stock Exchange Self-Regulatory Guide No.4—— details.Sustainable Development Report Preparation (hereinafter referred to as the "Guide").Analysis of the Material Topics Material Topics Analysis and Research The Company strictly adheres to the requirements of the "Guidelines" and the "Guide" closely aligning with the · Response to Climate characteristics of its industry and actual business operations. It follows the principle of "financial importance + · Value Creation · Business Ethics · Corporate Change impact importance" issuing a "Material Topics Survey Questionnaire" to comprehensively analyze the impact of · Pollutant Emissions · W ater Resource Governance · C lean Production and ESG topics on the Company's financial economic environmental and social aspects. A total of 28 primary topics 82 · Waste Treatment Utilization · ESG Governance Green Design secondary topics and 111 tertiary topics were identified with 10 topis classified as "dual materiality" topics. · Investor Relations · Safety Management Management · Service Quality · Employee Management The Company carries out in-depth ESG research and comprehensively evaluates its performance in ESG to promote · Ecosystem and Biodiversity · Environmental · Customer Service Conservation Management · Innovation-Driven the implementation of sustainable development strategies. It collects data from multiple channels conducts departmental interviews and conducts benchmarking analysis on key topics to clarify the direction of improvement.The Company's "Dual Materiality" Assessment Process · D ata Security and Customer · Risk Compliance · Shareholders' Equity Privacy Protection · Energy Use · Tax Transparency · Circular Economy · Occupational Health Understand the company's 01 Understand company activities and business relationships · Social Welfare · Supply Chain activities and business 02 Understand the external objective · Rural Revitalization Management relationship background 03 Understand the key affected stakeholders · Industry Cooperation 01 Based on the 21 topics set out in the "Guidelines" identify other FINANCIAL IMPORTANCE Propose a list of topics potentially important topics 02 Identify the relevant impacts risks and opportunities of the topics and summarize them into a list of corporate topics Comprehensive Risk Management and Control 01 Impact Importance assessment Assessment and confirmation Compliance Construction of the importance of topics 02 Financial importance assessment 03 Integrate impact and financial importance results Management System 01 S ummarize the process method and conclusion of the analysis of the The Company carries out regular management of compliance work of subordinate units focuses on the construction dual importance of topics of compliance management system of newly established companies ensures that the compliance management Report of topics 02 Disclose relevant information in accordance with the requirements of the system covers 100% within the scope of consolidation guides 11 subordinate units to complete internal audit and "Guidelines" certification of compliance obtains compliance certification certificates and guides 9 units to carry out the third batch of compliance certification work. 3536 IMPACT IMPORTANCENINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix As of the end of the reporting period The Company continues to promote the Chief Compliance Officer system and has appointed 28 general counsels and chief compliance officers; and organized employees to participate in CCAA-certified compliance management system auditor and internal auditor training by the end of 2024 a total of 338 employees passed the examination.A total of 23 units of the Company passed the ISO 37301 compliance management system certification The Company has a rich reserve of external professional forces cooperating with more than 10 law firms that deliver 13 compliance consulting review and training services and provide professional support for the construction of more than last year. compliance systems. Compliance System Company Compliance Organizational Structure The Company has formulated "the Compliance Management Measures and related supporting systems" and established a hierarchical and classified compliance management system. In 2024 the Company completed 7 new systems revised 16 systems and abolished 2 systems.Structure Party Organization Board of Directors Board of Supervisors Management Person in Charge Compliance Committee Head of Compliance / Chief Compliance Officer Compliance Management Lead Department Compliance Staff 37 38NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Supervision and Audit Compliance Training Departments Compliance Lead Departments The role of the third line of defense in audit evaluation The role of the second line of Business Functional defense in risk identification and Departments compliance inspection The role of the first line of defense in gatekeeping and oversight "Live Broadcasting of Law" Campaign Compliance Risk Identification 01020304 Compliance Risk Compliance Risk List of Major Issuance of Identification Identification Report Compliance Compliance Risk Communicate with Peer Companies on Compliance Work Legal Knowledge Competition Led by the Chief Based on the results Each functional The Compliance Compliance Officer of compliance risk department updates Management Leading Compliance Inspection and Rectification coordinated by identification the the relevant list of major Department issues alerts the Compliance likelihood impact and compliance obligations within a certain scope According to "the Internal Audit Work Schedule" the Company conducts internal audits on the compliance of the Management risk value of various and risks based on for compliance risks that compliance system in strict accordance with the requirements. Leading Department risks are analyzed and the approved risk are typical widespread and with specific evaluated and the assessment report. or may have serious During the reporting period responsibilities assigned overall compliance risk consequences in its to each functional situation is summarized business area.Zero Incidents department the and analyzed to The Company recorded of major compliance violations and received no identification generate a report.major violation reports or complaints . is conducted collaboratively.Compliance Risk During the reporting period Compliance Risk Control The Company updated the list of rules and regulations involved in operation with 103 entries added The Company has established and improved the compliance risk management mechanism formulated detailed "Rules for Implementation of Compliance Risk Management" defined the responsibility of compliance risk management effectively identified actively managed and prevented compliance risks through "three lines of 31 removed and 68 revised.defense" and ensured the legality and compliance of business activities. 39 40NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Compliance Risk Response Internal Control Structure The Company and its subordinate units develop compliance risk defensive measures based on the risk identification The Highest Decision-Making Body And assessment and early warning. The Company prepare plans for risks with typicality universality or potential serious the Ultimately Accountable Individual Board of Directors consequences and implement the measures into specific business processes and positions.Leadership And Directly Responsible Person Internal Control Standards Development Legal Affairs Leading Group Main Working Bodies Internal Control Self-Assessment Group "Reduce Existing Cases and Prevent a Build-Up of New Cases" Special Action As of the end of the reporting period Internal Control Mechanism 92.3% According to the Application Guidelines for Enterprise Internal Control the Company has compiled an internal The number of outstanding legal disputes decreased by compared to the peak in 2019 and control matrix and manual for a total of 20 processes with 305 risk control points. the amount involved decreased by 97% compared to the peak in 2020 both of which are at a record Internal Control System low.Contract Management Organizational Development Corporate Social Financial Human Procurement Structure Strategy Culture Responsibility Activities Resources Operations The Company attaches great importance to digital management methods and uses the legal system as the main tool to conduct contract management assessments for 30 subsidiaries.Asset Contract Information Research and Sales Engineering During the reporting period Management Management Systems Development Operation Projects A total of 30 subsidiaries were inspected and evaluated on contract management and legal affairs Business Guarantee Interal Cost Comprehensive Financial Interal 300 30 Outsourcing Services Communication Expense Budgets Report Supervision contracts were inspected and assessment reports and 1 summary report were compiled. Internal Control During the reporting period the Company was listed in the "Top 30 Internal Control Enterprises of Zhejiang Listed Companies in 2023" and won the TOP30 Best Internal Control Award of Zhejiang Listed Companies in 2024.Internal Control System In accordance with the Basic Standards for Enterprise Internal Control and its supporting guidelines the Company continues to strengthen the construction of the system and formulates "Internal Control Self-evaluation Measures" and other systems.In 2024 the Company comprehensively reviewed evaluated and revised the existing systems to ensure that it is in line with laws and regulations; when adding or revising the rules and regulations documents it started from the perspective of enterprise internal control defined the process and established relevant flow The Company's Annual Internal Ranked Among the Top 30 Listed Companies with Internal Won the TOP30 of the Best Internal Control Award charts to improve the standardization and efficiency of management. Control Evaluation Report Control in Zhejiang Province in 2023 (No. 5) for Zhejiang Listed Companies in 2024 41 42NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Internal Audit Integrity Safeguards The Company implemented the "4+X" initiative to deepen governance Ethics Training focusing on special rectification of surplus materials bidding and tendering and third-party services. The Company organized special During the reporting period inspections for external maintenance of machinery and equipment and fuel usage visiting 15 grassroots units including Taicang Wugang The Company has carried out 1566 integrity education and training sessions with a total of Beilun Second Container Terminal Beilun Fourth Container Terminal and the Beilun Ore Terminal Branch identifying 194 issues and issuing 25 problem rectification lists. In 2024 the Company completed financial 26280 hours of anti-corruption training covering 43230 people. revenue and expenditure audits as well as internal control audits for four remote scattered subsidiaries: Jiaxing Taili under the logistics Correcting the "Four Forms of Decadence" group Taizhou Port under Taizhou Bay Port Daxie Taili Gongzheng Company under Tally Company and Gangfu Company under Wenzhou Launch a "4+X" Campaign The Company conducts quarterly inspections on integrity and discipline cross-checks and business exchanges Port Group identifying 64 issues. in seven regions completes the investigation of integrity risks in posts and formulates corresponding measures increases the investigation of problems such as drunk driving drunk driving and gambling continuously carries out Integrity and Self-Discipline in Compliance special rectification of illegal drinking and eating and resolutely resists improper behavior in state-owned enterprise official receptions.with Business Ethics Case-Based Reform Incorruptible Port The Company has been deeply involved in the "Promoting Governance through Cases to Strengthen Responsibility The Company adheres to the United Nations Convention against Corruption the Foreign Corrupt Practices Act Fulfillment Rectifying Conduct and Anti-Corruption to Enhance Deterrence" campaign for building a clean port. (FCPA) and the Criminal Law of the People's Republic of China among other laws and regulations. It has established Activities include watching warning videos of typical cases visiting integrity education bases and organizing relevant systems such as the "Provisional System for Publicizing Typical Cases of Violations and Disciplinary knowledge contests. The Company regularly forwards typical case notifications from the Central Commission for Offenses" and the "Provisional Management Measures for Obligatory Supervisors of Party Conduct and Professional Discipline Inspection and the Provincial Commission for Discipline Inspection and distributes four issues of the Ethics". A dedicated disciplinary inspection committee has also been set up to be responsible for formulating and "Company Violation and Disciplinary Handling Situation Bulletin". It has compiled 15 warning education cases implementing anti-corruption policies as well as managing and supervising employee behavior. promoting the integrated approach of explaining laws through cases issuing warnings through cases and clarifying discipline through cases.In 2024 the company abolished "the implementation measures on regulating the management of gift registration and submission" with reference to "the notice on standardizing the management of incorruptible accounts and prohibiting illegal receipt and delivery of gifts and gifts" issued by the Commission for Discipline Inspection of Zhejiang Province.During the reporting period The two-level disciplinary inspection organizations Beilun Third Container Terminal Visited Weiyuan Qingfeng Ningbo Oil Port Barge Launched a Knowledge Contest on the 54 Clean Government Culture Education Base Regulationsof the Company dealt with problem clues accurately applied the "Four Forms" to deal with 62 people and imposed party discipline and 33 The Party Branch of the Ningbo Oil Port Barge and the Border Middle-Level Cadres of Zhoushan Port Company Went to administrative sanctions on people. Defense Boat Team Jointly Visited the Zhenhai Weiyuan Putuo District Detention Center to Receive Warning Education Clean Government and Integrity Network Qingfeng Clean Government Culture Education Base 43 44NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Reporting Mechanism Supplier Integrity The Company has formulated regulations such as "Business Partner Compliance Management Regulations" which The Company has formulated the "Work System for Reporting Letters and Visits of Disciplinary Inspection and clearly require all parties who sign contracts with the Company not to engage in any behavior that may affect Supervision" which defines the scope of acceptance and processing procedures of reports further strengthens the business integrity and at the same time sign a compliance commitment letter.publicity of letters and visits and encourages employees and the public to report in a legal orderly and truthful manner through letters visits telephone calls and the Internet. The disciplinary inspection departments of the subordinate units of the Company regularly conduct open and covert visits to key third-party service agencies with which they have business cooperation and carry out systematic investigations on possible problems such as "port-related profiteering" and micro-corruption and dark corruption in Company Reporting Channels the business process.Report Hotline 0574-27695272 Report Email JIWEI@nbport.com.cn Enhance Trust and Enrich Investment Management Whistleblower Protection The Company rigorously adheres to the Investor Relations Management System and takes multiple measures to improve the level of investor relations management and enhance investors' confidence in the Company.A voidance system The Company responds to investors daily inquiries in a timely manner through various channels such as E-mail "SSE Interactive platform" and investor hotline. It further enhances transparency by hosting r egular online earnings If the reviewer is a close relative or key witness of the person under review or the informant they must briefings and facilitating on-site investor meetings thereby providing comprehensive opportunities for stakeholders not participate in the relevant review and trial work and must voluntarily apply for recusal. Other relevant to gain in-depth understanding of the company's operational performance and strategic direction.personnel may also request their recusal.Discipline of case handling When handling letters visits and reports it is essential to keep them confidential to effectively protect the legitimate rights and interests of the reporters. All processes of receiving whistleblowers conducting conversations and collecting evidence must involve two or more people. If the leakage of reported information Hold An Annual Performance Briefing Carry Out Investor Protection Publicity Activities is caused by the dereliction of duty of the discipline inspection and supervision personnel they will be held accountable by the regulations. Case Collective Performance Briefing of State-Owned Listed Companies in Zhejiang Province On May 30 2024 the Company participated in the collective performance briefing of Zhejiang Supervision and discipline enforcement state-owned holding listed companies held by the Provincial State-owned Assets Supervision and Discipline inspection and supervision cadres must abide by laws and regulations strictly observe work Administration Commission and conducted on- discipline and must not overstep their authority to contact relevant personnel or violate confidentiality site interactive exchanges with investors and media regulations. For any mistakes or serious disciplinary violations that occur during the review process a representatives on hot issues."dual investigation for one case" mechanism will be implemented and the direct responsibility and the Participate in the Collective Performance Briefing of State- responsibility of relevant leaders will be pursued. Owned Listed Companies in Zhejiang Province 45 46NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix During the reporting period During the reporting period China Chengxin International Credit Rating Co.Ltd. maintained the Company's subject credit rating at AAA in the 2024 Annual Number of Performance Number of Questions Answered on the Follow-up Rating Report with a stable outlook.Presentations: 4 SSE Interactive platform: 16 Major Internet Public Opinion Emergency Management The Company has established a comprehensive emergency management mechanism to ensure swift reporting upon detection of significant online public opinion events and the emergency plan can be launched immediately; through continuous monitoring of the process of event handling we strive to prevent reduce and eliminate potential negative impacts to the greatest extent so as to effectively maintain the good image of the Company. During the reporting period In 2024 the Company properly handled the public opinion caused by the fire of dangerous goods boxes in transit on the "Dongming" ship on August 9 and maintained a stable and orderly public opinion.The Company's total tax payment was RMB 1.78 billion.Tax Compliance and Risk Mitigation Ethical Market Conduct and Fair Competition Tax Management The Company strictly complies with the Anti-Monopoly Law of the People's Republic of China and other relevant laws The Company actively improves the "Tax Management Measures" implements a tax management mode of and regulations and resolutely does not participate in any form of monopoly behavior including price monopoly hierarchical and centralized management requires the tax legal subject to be responsible for their tax behavior and market segmentation restriction of competition etc. to ensure that all business activities are legal and compliant.implements a three-level tax audit and approval system of tax personnel tax supervisors and tax leaders in charge.Management System Tax Risks The Company is actively formulating anti-monopoly and fair competition system constantly adjusting and improving In accordance with the guidance and requirements of the state and relevant tax authorities the Company anti-monopoly and fair competition management measures according to market changes and the update of laws implements tax risk warnings carefully investigates tax problems prevents tax risks actively organizes tax-related and regulations strengthening the anti-monopoly awareness of all staff through internal training and systems training and enhances the risk awareness of the Company's tax personnel. construction and ensuring that all business activities are legal and compliant. 47 48NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix 02 The "3+6" control target has been achieved Investment in environmental protection: Environmental RMB 524.1 million Chapter The utilization rate of clean energy in Ningbo Zhoushan Port is 74% · Target-Driven Environmental Governance · Make Full Use of Recycling to Realize Rational Utilization of Resources The proportion of i nternal container trucks powered by clean energy exceeds · A ctively Respond to Climate Change and Accelerate the Move Toward Net Zero Emissions 40% · Continue to Practice Ecological Protection and Help Balance the Ecosystem Ningbo Zhoushan Port (except liquid chemicals) shore power coverage: 100% 49 50NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Target-Driven Environmental Governance The "3+6" control target Adhering to the principle of "ecology first low carbon" the Company complies with relevant national laws and regulations. Through analyzing energy consumption structure optimizing energy allocation increasing the proportion of clean energy use and R&D investment we accelerate the transition toward eco-efficient port operations.· No environmental pollution incidents of general level or above occur Environmental Management System 3 · No public health emergency above general level occurs· No cases of occupational diseases occurred Environmental Compliance and Responsibility · N o occurrence of sewage being directly discharged into natural water bodies without treatment The Company strictly complies with the relevant national laws and regulations on environmental protection and · N o occurrence of bulk cargo handling or stacking without dust prevention dedicates full efforts to establishing a s cientific compliant and efficient environmental management system. measures and lays down environmental responsibility layer by layer from the system provisions to the implementation and · N o occurrence of random piling or dumping of hazardous waste or entrusting it supervision. 6 to unqualified units for reception and treatment· N o occurrence of inadequate management and use of major environmental protection facilities or their idleness and abandonment · N o occurrence of food procurement sources being untraceable or food processing and distribution hygiene measures not being implemented · N o occurrence of large-scale infectious diseases in the port area that seriously affect the production at the dock As of the end of the reporting period The Company has 12 subordinate units that successfully obtained the ISO 14001 standard "Regulations on the "Environmental Sanitation "Environmental Target Management environmental management system certification 2 more than in 2023.Management of Ecological and Responsibility System and Responsibility Statement" Environmental Protection" Assessment Measures" Environmental Emergency Management System Environmental Management Objectives The Company has an environmental emergency management organization with a clear division of responsibilities and formulated the Emergency Plan for Sudden Environmental Pollution Events to improve the ability of In 2024 the Company achieved the "3+6" environmental protection control targets. environmental emergency response and joint prevention and control. 51 52NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix During the reporting period The Company has carried out 5 environmental emergency drills ( joint defense drills).Conduct Joint Defense and Physical Exercises Environmental Protection Education and Training Mechanism Photos of Green Training The Company attaches great importance to environmental protection training and develops training courses covering environmental protection laws and regulations operation norms emergency treatment and other contents for employees in different positions. Environmental Protection Input Case World Environment Day Event In 2024 the Company continued to carry out a number of major environmental protection construction projects: In June 2024 the Company combined the opportunity of World Environment Day to carry out environmental protection training activities effectively improving the environmental literacy and practical ability of employees. · P romote the research and development and application of intelligent sprinkler systems and high- pressure micro-mist systems in the port area to effectively suppress dust pollution.· We independently developed the ecological environment control system to achieve the collection and analysis of environmental data.· N ew electric forklifts and electric container trucks were added to promote the electrification of operating equipment.Offline Specialized Training · The oil and sewage treatment station was put into use to enhance the sewage purification capacity.· W e have developed and put into use an online monitoring system for ship exhaust gas an online monitoring system for air quality and an online monitoring device for unorganized particulate matter.· We carefully maintained environmental online monitoring systems such as air quality monitoring stations wastewater online monitoring stations and noise monitoring stations.Online Thematic Training Promotional Posters 53 54NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix During the reporting period Indirect Energy The Company's environmental protection investment is RMB 524.1 million.outsourced power kilowatt-hour 820791600 purchased steam GJ 460 total comprehensive energy consumption tons of standard coal 466547 comprehensive energy intensity tons of standard coal / million revenue 16.25 Energy Goals and Actions The Company further approved and issued annual energy consumption targets to all units issued "the Greening of the Port Area Annual Plan for Energy Conservation Emission Reduction and Carbon Peak" and deeply verified the energy conservation and emission reduction projects of each grass-roots Company. According to the approved energy consumption targets the Company decomposed them layer by layer and implemented Energy Management System them at the specific execution level.In 2024 the Company achieved the energy intensity target of 0.189 tons of standard coal / RMB 10000 In accordance with the current national and industry guidelines the Company has formulated "the revenue.Measures for the Management of Shore Power for Ships the Measures for the Management of Energy Conservation and the Measures for the Management of Power Supply and Use" etc. and established a strict assessment mechanism to ensure the smooth realization of the annual energy conservation targets.Use of Clean Energy Energy Use The company responds to the national green development initiative by promoting clean energy projects Indicator Unit Emissions in 2024 such as wind and photovoltaic power and deploys wind power generation facilities and photovoltaic panels in the port area so as to make use of the o pen terrain condition in the port and wind and solar Direct Energy energy resources and actively introduce advanced energy-saving technologies.gasoline tons 1398 diesel oil tons 90290 In 2024 natural gas stere 339328 liquefied natural gas tons 967 The use rate of clean energy in Ningbo Zhoushan Port reached 74%.fuel oil tons 160853 55 56NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Energy-Saving and Emission-Reduction The Company thoroughly implements the paperless principle leveraging its OA system for paperless document circulation and approvals. it applies digital legal information systems across headquarters and subsidiaries for online digital while actively utilizing e lectronic archives systems to enable digital lending of non-sensitive records significantly reducing the use of paper documents.Case Carry Out a Series of Activities for Energy Conservation Publicity Week During the 2024 National Energy Conservation Publicity Week the Company and its subsidiaries organized diverse Energy Conservation Publicity Week initiatives to help all employees further understand energy conservation policies and master relevant knowledge.Smart Energy System for the Whole Port Area Frequency Conversion Equipment in Shore Power Beilun Third Container Terminal Co. Beilun Third Container Terminal Co. Beilun Third Container Terminal Co.Wind Power Equipment Hydrogenation Station Integrated Wind and Hydrogen Storage Project Online Knowledge Contest on Energy Conservation and Posters for Energy Conservation Week Emission Reduction Meishan Port Area Wind Power Project 57 58NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Make Full Use of Recycling to Realize Rational Utilization of Resources Discharge and Treatment of Pollutants and Wastes The Company prioritizes infrastructure maintenance to Effluent Disposal prevent leakage optimize land use and ensures adaptive treatment System capacity for fluctuating volumes guaranteeing consistent discharge In accordance with relevant laws and regulations the Company has compliance and operational eco- formulated a number of systems such as "Ship Pollution Prevention efficiency.Regulations" "Cabin Sewage and Water Management Guidelines" "Domestic sewage treatment guidelines" "Ship garbage management guidelines" and "Ballast water discharge guidelines" to regulate the management of sewage and water domestic sewage garbage and ballast water. Jiaxing Port Sewage Treatment Station Waste water Reduction Targets The Company has set an annual wastewater discharge target with a Case planned 2% reduction in wastewater discharge intensity (tons/million revenue) by the end of 2025. In 2024 Ningbo Ocean Shipping upgraded its vessels adding three new ships named "Yonghe" "Yongxing" and "Guangzhou" along with three new oil-water separators. It also renovated the domestic sewage treatment Waste Water Reduction Measures facilities on the operational ship "LH17" and installed ballast water treatment systems on ships "X18" "20" The Company collects and treats the sewage generated including "27" and "90" continuously enhancing the environmental performance of the fleet.production sewage domestic sewage and oily sewage. After testing the treated sewage is reused or put into the pipe. In addition accident fire water collection facilities are equipped in key areas such as oil and gas and chemical terminals.Ship oil and water separation equipment Sewage Treatment Equipment 59 60NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Exhaust Emissions Management Type of Waste Gas Emissions (tons) The Company continuously enhances port air quality through comprehensive atmospheric monitoring and pollution Nitrogen Oxides (NOX) 13024 control protocols. For crude oil refined oil operations and refueling stations we mandate organic exhaust gas recovery systems to eliminate direct emissions. Sulphur Oxides (SOX) 4345 At coal and ore bulk terminals spray dust suppression systems windbreak nets and mist cannons are deployed to Particulate Matter (PM) 7378 contain particulate matter.The Company sets up windproof and dust suppression infrastructure in the open yard and equips a water sprinkling Noise Management dust suppression system. The loading and unloading of chemical areas adopts recovery devices of oil and gas to strictly control the emission of airborne pollutants.The main sources of noise pollution in the Company are loading and unloading machinery vehicles ships and mobile machinery in the dock and storage yard. By purchasing low-noise equipment setting up warning signs limiting the speed of vehicles planting green trees technical reform of gantry crane alarm devices reasonable adjustment of empty container storage yard layout standardizing driver operation and other measures the noise pollution in the port area is reduced.Windbreak Nets Dust Guard Noise Warning Signs Corridor Renovation Dust Control and The dust hood of the belt conveyor can The loading building is transformed to Noise Control suppress dust and control noise control dust and noise Spray Dust Suppression Mist Cannon Dust Suppression 61 62NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Waste Management Indicator Data The Company formulated the "Management Measures for Waste Materials" to mitigate hazardous waste risks while Fresh water intake (tons) 7173737 advancing sustainable port operations.Circulating water consumption (tons) 6399250 Type of Waste Measure The proportion of circulating water consumption 47.15% 1. Fixed storage and unified collection General Waste 2. Entrust a qualified third party to dispose it properly Total water use (tons) 13572987 1. Set up hazardous waste storage and equip with an intelligent hazardous waste weighing system Water Recycling Initiatives 2. Formulate a hazardous waste management plan and sign an agreement to entrust Hazardous Waste a hazardous waste treatment Company with the qualification of hazardous waste collection and treatment to carry out the transportation harmless disposal or During the reporting period waste water treatment capacity was expanded through pond infrastructure upgrades comprehensive utilization of hazardous waste increasing reusable water volumes. The treated circulating water is mainly used for sprinkling in bulk cargo yards dust control and dust suppression and is partly used as a water source for deep cleaning vehicles sprinkler trucks and sweeping trucks.Indicator Quantity (unit: tons) total emission of general waste 25174 Measures to Conserve Water Resources total emission of hazardous waste 1393 The Company has carried out water-saving actions and implemented several measures Water Resource Utilization The Company formulated "the Regulations on Water Resources Protection and Management" to further standardize the management of water resources. By optimizing the water use process promoting water-saving technologies and Install sensor-activated Improve the efficiency Carry out water Use rainwater and equipment strengthening the supervision and management of water use establishing a monitoring system for water water-saving faucets to of sewage treatment conservation education sewage collection consumption and mastering the water use situation in real-time the Company promoted the improvement of water reduce water waste at and expand the for employees and post system bulk cargo yard resources governance capacity. the source application of reclaimed slogans and posters to and dock sprinkler water on the dock create a water-saving system to improve the The Company's water use target in 2025 atmosphere proportion of treated water reuse.the intensity of water use (tons/ the proportion of recycled million revenue) water in total water use 2% will be increased by will be reduced by compared with 2024 2% Water Resources Objectives Water Use The Company makes water use management goals and plans records water use data through systematic collection and manual monthly meter readings and plans water use on this basis. Inductive Water-Saving Faucet Water Saving Sign Wastewater Reuse Testing Point 63 64NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Protect Water Resources During the reporting period The Company vigorously responds to the national and local call for water protection improves the efficiency of sewage treatment to expand the recycling of wastewater carries out activities to protect water resources and About 280 electric container trucks were purchased throughout the year accounting for about 80% of contributes to the protection of water resources. the annual container truck purchase volume and The proportion of i nternal container trucks powered by clean energy In terms of ecological restoration exceeds 40%.fish fry were released to replenish fishery resources About 50 stacker cranes and about 15 reach stackers have been purchased all of which are powered by and help restore the Yangtze River ecosystem electric energy.About 160 forklifts have been purchased. The total number of electric forklifts exceeds 310 accounting In terms of pollution control the sewage sedimentation tank was expanded for about 50% of total forklift inventory.to successfully achieve "full recovery and zero The overall charging pile planning and layout has been completed the charging pile energy management system has discharge" of rainwater and sewage in the port area and prevent the falling of materials into the river Photo of the event "Ten Thousand Tail Fish fry into the river" been introduced to optimize the charging efficiency and the number of charging piles has exceeded 300.The shore power coverage rate of Ningbo Zhoushan Port (except for liquid chemical berths) is 100% and the The Company has realized the "full collection full transfer and full treatment" of ship pollutants.It regularly organizes volunteers to clean up the annual shore power use exceeds 20 million kWh with a year-on-year growth of more than 133%.garbage on the river embankment keep the river embankment clean and effectively prevent garbage from entering the river.Organize volunteers to clean up the garbage on the riverbank Clean Production and Green Design New Energy Container Trucks The process of using shore power when a ship is docked The Company prioritizes clean production and sustainable design principles accelerating the deployment of new energy equipment to advance ecological operations.New Energy Equipment Deployment Throughout 2024 the Company promoted energy transformation in equipment procurement actively introduced efficient and energy-saving equipment and technology to reduce carbon emissions in the operation process and formulated strict equipment procurement standards giving priority to equipment that meets international Charging Pile Charging Stations Electric Forklifts environmental protection standards and energy efficiency levels. 65 66NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Strengthening Science and Technology Leadership Risk and Opportunity Management The Company promotes the construction of smart ports promotes the energy intelligent control and monitoring Climate-Related Risks Potential Financial Impact Countermeasures system implements real-time monitoring of water electricity fuel oil and other energy consumption and continues Acute · The decline in port business to expand the pilot demonstration of renewable energy storage projects to improve the intelligent level of port · Extreme weather: volume led to a decline in energy management. typhoons floods revenue · Formulate emergency plans extreme fluctuations in · Damage to docks waterways · Strengthen emergency Physical Risk rainfall and other infrastructure and drills to prevent risks and Chronic increased maintenance costs reduce losses Actively Respond to Climate Change and · A verage temperatures · The rising rate of employee · Strengthen infrastructure are rising injury leads to increased costs Accelerate the Move Toward Net Zero Emissions · Sea level rise · Premiums are rising Policy and Legal Risks · Pay attention to compliance · Compliance costs may get · Gradually replace · Emissions policies are higher traditional energy with new The Company closely follows the national "Carbon Peaking and Carbon Neutrality" Goals responds to the national tightening · C arbon costs may rise energy to reduce carbon · L itigation risk strategy of climate change implements policies and strengthens actions and systematically promotes green emissions development of enterprises. Market Risk · P roduct and service costs may · Technological progress rise drives service efficiency and · Raw material prices are rising · The Company's green cost reduction Governance · Changes in customer transformation leads to short- · L ook for a greener Transformational behaviour term cost increases transition that lands more smoothly Risk Technology The Board of Directors exercises strategic oversight of climate initiatives integrating climate considerations into Transformation Risks · I nvestment costs increase · Look for more mature new technology solutions to corporate development planning. The ESG Committee is responsible for reviewing the Company's climate change · Investment in new · Decrease in customers leads to technology has failed accelerate the low-carbon strategy and objectives assessing relevant risks and opportunities supervising the effectiveness of the work and a decline in revenue· Low-carbon alternatives transition instructing relevant units and departments to report regularly to the Board of Directors to ensure the scientific and to similar services orderly progress of climate change work. Reputation Risk · The falling stock price caused · P romote green construction · N egative comments The Company has established a target-based accountability evaluation and assessment system strengthened the by damaged reputation leads to and enhance the reputation from stakeholders about a reduction in market value of investors supervision and inspection of the implementation of energy conservation tasks implemented the veto system for the Company energy conservation and carbon reduction indicators and the accountability system for leading officials and ensured Carbon Asset Income that all tasks and responsibilities are in place. · The Company generates · T he rising price of carbon assets a large amount of leads to more additional income · Focus on the development carbon assets from for companies of the carbon asset market photovoltaic wind · The improvement of energy · Continue to improve energy Strategy power utilization efficiency leads to efficiency · Energy use efficiency the reduction of costs Climate improved The Company is committed to the "dual carbon" goals focusing on a clean and low-carbon development path. It Opportunities Products and Services · E fficiency increases the number aims to enhance the port's climate resilience through scientific planning and systematic management. Optimizing of customers served per unit of · Port upgrades bring time and increases revenue · Promote new technologies the energy structure of the port and innovating operational processes it promotes the application of green energy more efficient service · B etter green and low-carbon to improve efficiency in and upgrades of green equipment. Through intelligent and green transformations it reduces the impact of climate · Investors prefer performance than other daily work change on port operational efficiency and enhances the overall competitiveness of the port. The Company is also companies that perform industries leads to higher stock · Promote the application of new and clean energy building a clean and low-carbon energy system for the port integrating the concept of green and low-carbon into better in green and low- prices and ultimately higher carbon areas every aspect of port planning construction and operation. market capitalization 67 68NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Indicators and Objectives The Company is accelerating towards net zero emissions in line with China's "Dual carbon" targets.During the reporting period The Company recorded total greenhouse gas emissions of 1170811 tons of Carbon Dioxide Clean up the white garbage on the river bank of the dock Equivalent with an emission intensity of 40.79 tons of Carbon Dioxide Equivalent per million RMB revenue.The Company strictly implements ecological and environmental protection measures during the construction of the dock project including setting up partition cofferdams in the backfill area to reduce Continue to Practice Ecological Protection the impact of overflow suspended solids on aquatic life; avoiding the peak spawning periods for economic fish shrimp and crabs during and Help Balance the Ecosystem underwater construction implementing artificial stocking to promote ecological restoration and compensation; enhancing greening in auxiliary construction areas to improve the regional ecological environment. Environmental protection acceptance The Company places great emphasis on the protection of ecological environments and biodiversity clearly defining report for construction projects the responsibilities and standard procedures of each department in ecological conservation efforts and controlling the impact on the environment at its source; during the construction and operation of the port area it focuses on Case ecological restoration and protection creating favorable conditions for biodiversity through scientific planning of Ecological Compensation Fish Fry Release Activity work areas and enhanced pollution control contributing to the balanced and stable development of ecosystems.Suzhou Modern Terminal a subsidiar y of the Ecological Protection Measures Company actively responded to the call for ecological protection. Focusing on "National Ecology The Company's comprehensive invasive species containment protocols include: systematic monitoring of forest Day" Suzhou Modern Terminal carefully organized an pests quarantined fruit flies gypsy moths red imported fire ants and other harmful organisms; conducting regional ecological compensation fish fry release activity with vegetation audits; and tracking non-native species infiltration to fortify biological security defenses. the theme of "Fish leaping in the Yangtze River and ecological restoration" so as to help the ecological restoration of the Yangtze River with practical actions. Release Site Case Ningbo Ocean Shipping won the highest award of the "Protect Blue Whale and Protect Blue Sky" project of the American environmental protection organization for the first time In October 2024 Ningbo Ocean Shipping received the prestigious "Blue Sapphire Award" the highest award of the "Protect Blue Whale and Protect Blue Control of Harmful Organisms Sky" project awarded by the National Oceanic and Atmospheric Administration (NOAA) and other In order to promote the ecological restoration of the port the Company uses green plants for ecological bank organizations for its important contribution to protection on the front shore of the dock to enhance the ecological protection effect and regularly organizes protecting endangered blue humpback and fin personnel to clean up the white garbage on the river dike of the dock to maintain the ecological environment of the whales from disturbance and collision by ships.port area. 69 70NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix 03 Number of "Belt and Road" routes 130 Social Chapter N umber of targeted welfare recipients and total beneficiaries 30743 · Serve National Strategies and Demonstrate State-Owned Enterprise Responsibility Occupational disease incidence · S trengthen Digital-Intelligent Integration and Accelerate Technological Innovation 0% · Goal-Oriented Approach to Solidify Safety Foundations · Standardized Management to Ensure Healthy and Orderly Suppliers Employee assistance expenditure and · People-Oriented Approach to Actively Protect Employee Rights condolence allowance allocation RMB 11.32 million 71 72NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Serve National Strategies and Demonstrate Case "China-Europe Express" was officially launched State-Owned Enterprise Responsibility In December 2024 the container vessel Jiahua Ningbo departed from Chuanshan Port Area of Ningbo-Zhoushan Port laden with China- Value Creation Enables National Strategy manufactured lithium batteries and cross-border e-commerce commodities. The ship successfully set course for Wilhelmshaven Germany marking While actively developing its business the Company has always adhered to serving the national strategy and made the inaugural voyage of the Ningbo-Zhoushan- positive contributions to regional economic development and global supply chain stability. Wilhelmshaven "China-Europe Express" service.This new route has now become the fastest direct Implementing the Belt and Road Initiative shipping lane connecting Ningbo-Zhoushan Port to Europe powerfully exemplifying the profound vision The inaugural ceremony of the "China-Europe Express" of the Belt and Road Initiative. between Ningbo Zhoushan Port and William PortThe Company has always taken the service of the "Belt and Road" initiative as its own responsibility giving full play to the unique advantages of open port and Zhejiang seaports integration and actively building the "Belt and Road" hub port. Help Build a Country with Strong Transportation The Company gives full play to the role of port shipping resources and the land-sea linkage mechanism extends port shipping resources to inland areas actively explores and innovates the "single document" mode of multimodal transport and launches the whole transportation service products of "one commission one quotation one document all the way one ticket settlement" so as to provide customers with more convenient and efficient logistics solutions.By period-end 15 mainstream shipping companies have been able to sign full bills of lading for sea-rail intermodal transport covering 30 sea-rail intermodal transport routes in Chongqing Hefei Wuhan and Nanchang providing Number of Container Shipping Annual Container Liner on "Belt and Annual Container Throughput strong support for optimizing the layout of logistics network and reducing the whole society's logistics costs.Routes on "Belt and Road" Road" Volume for "Belt and Road" 130 6000 16.03 Case The multimodal transport innovation practice project was selected as one of the first typical cases 2024: routes 2024: voyages 2024: million TEUs of reducing cost improving quality and increasing efficiency in transportation and logistics In July 2024 at the "Promoting High-Quality Development" series of press conferences held by the State Council Information Office then Minister of Transport Li Xiaopeng gave full affirmation to the Company's "single-document system" and "single-container system" pilot projects. In November of the same year the project was selected as one of the first typical cases for cost reduction quality improvement and efficiency enhancement in transportation and logistics. 73 74NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix To Serve the "Yangtze River Economic Belt" Development Strategy Case Ningbo Zhoushan Port 2024 Annual Maritime Exchange Seminar In response to the national "Yangtze River Economic Belt" development strategy and to vigorously promote the In December 2024 the Company successfully co-hosted "Road-to-Waterway" model for container transportation the Company has taken Taicang Port as its hub port the 2024 Ningbo Zhoushan Port Annual Port and Shipping continuously improving the inland waterway network. This extends its service area to northern Jiangsu Anhui and Exchange in Wuzhen. At this event representatives from the Huaihe River region providing more green and economical transportation options for enterprises along the river local governments port authorities shipping companies thus contributing to the high-quality development of the "Yangtze River Economic Belt".freight forwarders export enterprises and ports gathered to share insights and engage in discussions on topics such In 2024 the Company completed a total of 160000 TEUs transportation volume through the Yangtze River branch as shipping trends port and shipping cooperation key "land to water" project making a positive contribution to reducing logistics costs and carbon emissions.market development and logistics system construction.The Company participated with representatives from 9 Ningbo Zhoushan Port Annual Port and Shipping shipping companies and 3 major clients. Exchange Case Ningbo Zhoushan Port 2024 Annual Freight Forwarders Enterprise Seminar In January 2024 the Company successfully hosted the 2024 Annual Freight Forwarding Enterprise Seminar in Ningbo Cultural and Creative Port themed "Hand in Hand Moving Forward Winning the Future". Nearly a hundred representatives from corporate divisions freight associations and partner firms gathered to engage in an in-depth discussion on win-win cooperation and high-quality logistics development. The seminar The "land to water" project of the Yangtze River branch line focused on industry trends and customer needs providing a platform for freight-forwarding enterprises to exchange ideas and collaborate.Driving Regional Economic Development With ports as the link the Company makes full use of the superposition advantages of "manufacturing + trade + logistics" smoothes the domestic and international dual circulation and accelerates the formation of a new pattern of "port promoting city city promoting port strong port and city and integrated development" thus becoming a real "hardcore" force.The Company effectively promotes the optimization of spatial layout in the port area constructs and improves the modern industrial system of the port and builds a shared supply chain for port-industry-city development. In 2024 Ningbo's total import and export value reached RMB 1.42 trillion up 11.1% year-on-year with "the Belt and Road" national import and export value reaching RMB 674.83 billion up 11.3%. Driven by the port a series of Ningbo's port- related industries including shipbuilding and repair marine engineering equipment petrochemicals international trade and modern logistics have seen vigorous development playing a positive role in promoting industrial production and livelihood security in Zhejiang Province.Advancing Industry Development The Company actively expands industry cooperation and jointly promotes the high-quality development of the port shipping industry through strategic cooperation school-enterprise cooperation and participation in the formulation Ningbo Zhoushan Port 2024 Annual Freight Forwarders Forum of industry standards. 75 76NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Social Welfare Case "Red Engine" Container Truck Brightening the City Volunteer Service Project Since 2018 the Company's "Red Engine" container truck driver volunteer service team has collaborated with the The Company always adheres to the concept of "Social Contribution and Public Benefit" actively carries out various Gangxing Industrial Community (Xinli Subdistrict Beilun District) to jointly create the "Container Truck Bright City" social welfare activities and is committed to improving the public welfare and interests. volunteer service project. Through three major initiatives — "Red Leadership" "Red Home" and "Red Energy" — the project establishes training and education platforms for mobile container truck drivers encourages their During the reporting period the Company formulated "the Guidelines for further deepening the Volunteer Service participation in community services and regularly organizes activities such as roundtable discussions "Flash Activities in Enterprises and Communities" by the requirements of National and Zhejiang Provincial civilized units Clothing " markets Drivers' Wife Workshops and Youth Development Programs for drivers' kids.and the spirit of documents such as the Regulations on Voluntary Service in Zhejiang Province and combined with the actual situation to ensure the institutionalization normalization and standardization of volunteer service. By the end of 2024 the volunteer service team had grown to 893 members serving 18000 people with a cumulative service time exceeding 22000 hours. The project helped the driver's wife find employment close to home increasing their annual income by RMB 17 million facilitated their kid's access to nearby schools and childcare freed up over 2000 parking spaces to alleviate parking difficulties for drivers and cultivated a number of national and provincial role models making positive contributions to the development of both the container truck driver community and the local area.Community Volunteer Activities Voluntary Blood Donation activities Container drivers held a Youth Development Conduct Voluntary Services "Friends' Appointment" Programs for Drivers' Kids on-site During the reporting period Donation Amount: RMB 2.94 million Rural Revitalization Number of Hours of Public Service: 24429 The Company actively supports China's Rural Revitalization Strategy through assisting the development of rural industries and the improvement of people's livelihood through various rural assistance activities as well as through driving economic growth and farmer income elevation to advance comprehensive rural development.Number of Public Service Employees: 5809 During the reporting period the Company continued to deepen its paired assistance work with Fengxi Village in 30743 Sheyang Township Longyou County. By combining "blood transfusion" and "blood circulation" it supported local Number of targeted welfare recipients and total beneficiaries: economic development and improved people's livelihoods. The Company helped Fengxi Village achieve an operating income of RMB 714000 in 2024 providing strong support for local economic growth and increased farmer income. 77 78NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Insist on "Blood Transfusion" Strengthen Digital-Intelligent Integration and Accelerate Technological Innovation · We donated RMB 100000 to assist students in need low-income people the elderly over 85 years old and support the income increase of low-income households.The Company attaches great importance to scientific and technological innovation. By establishing a sound scientific · W e sent financial aid for 31 seniors aged 85+ (RMB 1000 each) 47 farmers with disabilities receiving subsistence and technological innovation management system the Company ensures the standardized and efficient operation allowances (RMB 1000 each) and 11 disadvantaged students (RMB 2000 each). of scientific and technological projects fully mobilizes the enthusiasm of employees for innovation accelerates the construction of smart ports and informatization and digitalization and provides strong scientific and technological support for Build a World First-Class Strong Port.Strengthen "Blood Circulation" As of the end of the reporting period · Improve the citrus varieties in the village and cultivate and try to plant a new type of "Gongchuan" early-maturing orange.R&D Investment: RMB 402.59 million Number of R&D Staff: 987 · Successfully executed village agricultural product marketing selling 500kg of sweet potatoes and handmade sweet potato noodles to generate over RMB 20000 in additional income.Number of Valid Patents: 851 Number of Software Copyrights: 289 · Accelerated the port equipment leasing project achieving RMB 336000 revenue growth through spreader rentals.Science and Technology Innovation Management Science and Technology Innovation Plan Led by "Innovation Zhejiang" the Company has increased investment and The site of the work site of the common prosperity workshop Visit Elderly People in Fengxi Village made accurate layouts in the field of scientific and technological innovation.in Fengxi Village · I n terms of capital investment and management we focus on key areas such as artificial intelligence green and low-carbon technologies and related major projects strengthen scientific management of R&D funds and invest sufficient funds to provide a solid guarantee for scientific and technological innovation.· In terms of the construction of science and technology innovation platforms we give full play to the leading Conduct Regular Research Visits The village work instructor investigated the The village work instructor visited the role of all units and enterprises and actively strive to create high-level science and technology innovation citrus planting situation in Fengxi Village farmers platforms such as provincial key laboratories for the transportation industry provincial key enterprise research institutes and provincial engineering research centers around key areas.Reporting Period · In terms of industry-university-research cooperation we strengthen close cooperation with universities research institutes and upstream and downstream enterprises of the industrial chain to jointly tackle key core Donation amount for rural revitalization: Number of people supported and benefited by rural technologies of ports.RMB 436000 revitalization: 1840 79 80NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Innovation and Technology Incentives Compliance with Scientific Ethics The Company adheres to scientific ethical standards as the primary principle in its innovation and R&D processes The Company has established a sound incentive and assessment mechanism to commend and reward the collectives ensuring that technological innovation aligns with sustainable development goals. All R&D projects undergo rigorous and individuals who have made outstanding contributions to scientific research technology development ethical assessments to ensure that research content meets the basic requirements of environmental protection promotion and application of advanced achievements and completion of technological breakthroughs so as to social equity and human well-being. The impact of new technologies on communities around ports is fully stimulate employees' enthusiasm for innovation and promote the transformation and application of scientific and considered and active communication with stakeholders is maintained to ensure that R&D activities are transparent technological achievements. and fair.Intellectual Property Management Scientific and Technological Innovation Achievements The Company strictly complies with the Trademark Law of the People's Republic of China and other national laws and regulations and formulates and improves the management measures such as "the Software Copyright Management Measures" to systematically standardize the management and protection of intellectual property rights · During the reporting periodtwo projects "Technology demonstration project for intelligent upgrading of Meishan such as patents Copyrights and trademarks.Phase II Container Terminal" and "Research development and demonstration application of hybrid power and intelligent system for high horsepower port tugboat" were accepted by Zhejiang Provincial Department of The Company makes full use of the digital management system to coordinate the management of intellectual Communications. property creation declaration and utilization ensure that the intellectual property management work is efficient and transparent and requires each subordinate unit to conduct a regular reviews of the validity of intellectual property take timely measures to maintain relevant rights and ensure the legality and sustainability of the intellectual property.Smart Port Construction The Company always takes scientific and technological innovation as the core driving force and continues to promote the cultivation of new quality productive forces and the construction of a smart port system.With the "4S" smart port construction philosophy We are committed to building a "1+N" smart (Smart Sustainable Safe Service) at its core we product matrix with the "port brain" as the focus on a digital port production and operation core which covers n-TOS S-ECS i-TOS S-TOS system an intelligent terminal operation system S-ECP and other systems with different functions a digital logistics service system and a smart but complementary to each other. We have The project of "Technology demonstration project The project "Research and development and demonstration port and shipping digital ecosystem. We actively accelerated the independent research and for intelligent upgrading of Meishan Phase II application of hybrid power and intelligent system for large promote the deep integration of cutting-edge development promotion and application of the Container Terminal" has passed the acceptance. horsepower port tugboat" has passed the acceptance. new technologies with the port and shipping terminal production business operating system logistics business accelerating the digital and intelligent equipment control system.transformation process of ports and shipping.· During the reporting period Taicang Wugang completed the application for a five-star green port and Zhongzhai Dock Dushan Dock and Yongzhou Company completed the application for the four-star green dock. 81 82NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix "4S" Smart Port Construction Concept ShulanghuOre Transfer Terminal Smart—— Port operation is intelligent Satisfy—— Port services are The 400000-ton intelligent ore terminal has been built to operate out of island becoming the first bulk terminal in and excellent satisfactory and convenient the world to realise full-process automation.Share—— Port ecosystem sharing Sustainable—— Sustainable port development Construction Process of Smart Port Meishan Port Area It has the world's largest cluster of remote-controlled automation equipment and the unmanned operation efficiency of intelligent container trucks exceeds 4.5 standard containers per hour with an automation success rate of Case Establish the first "Railway Station Autonomous Driving Demonstration Zone" with mixed over 96%. It has the capacity to operate large ships with unmanned container trucks in eight lanes at a single berth. operation mode in the country In November 2024 the Company's Yiwu (Suxi) International Hub Port was approved to establish China's first mixed-operation "railway station autonomous driving demonstration zone". This demonstration zone highlights the local characteristics of a "Smart Sixth Port Area" featuring high-level full mixed operations of intelligent container trucks and conventional container trucks. It aims to create a model project for smart railway station reforms forming an operational replicable and scalable new model for Dapukou Port Container Terminal Jintang Port Area container station intelligence. Yiwu (Suxi) "railway station autonomous driving demonstration area" In 2024 the operation volume of unmanned container trucks exceeded 700000 TEUs with a year-on-year growth of more than 600%. It has the ability to operate large-scale automated equipment clusters with "automated rail crane + remote control bridge crane + fully automatic flat transportation equipment". Case Develop the In-Port Navigation Function of Yigangtong In September 2024 the in-port navigation function developed by the Company was officially launched in Meishan Dock which not only provides intimate butler service for container truck drivers but also provides solid support for the dock to further consolidate the intelligent control capability of container trucks mixed traffic and accelerate the intelligent upgrading of the dock.In-port Navigation 83 84NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Information Digitization Construction Customer Privacy Protection The company is accelerating the digital transformation and construction of business information leveraging technological innovation to enhance port operation efficiency and service levels. The Company strictly complies with relevant national laws and regulations and implements relevant policies and measures for customer privacy protection in accordance with the Port Operation Contract Management Measures Case CTOS3.0 was launched at Zhapu Dock of Jiaxing Port Production Business Information Data Use Management Measures and other systems.In August 2024 the Company's Container Terminal The Company strengthens customer information interaction management through an intelligent system platform Central Business Processing System (CTOS) was implements a data isolation scheme and ensures the security of customer information in the process of storage upgraded to version 3.0 and successfully launched at transmission and use.the Zhapu port area of Jiaxing Port. This marks the tenth terminal in Zhejiang Province where CTOS3.0 has been deployed meeting the growing container business needs of the Zhapu Dock and effectively addressing the During the reporting period contradiction between throughput growth and timely production business processing.There has been 0 disclosure of customer privacy information.Case Upgrade intelligent cargo handling system 3.0 During the reporting period the Company upgraded the intelligent cargo handling system version 3.0 which for the first time has the ability to accurately perceive key information elements of containers such as box Goal-Oriented Approach to Solidify Safety damage lead seal and danger mark. The identification cost is lower and the degree of intelligence is higher effectively improving the operation experience of cargo handlers. Foundations Data Security and Customer Privacy Protection Production Safety Management Information Security Management The Company maintains stringent focus on production safety. By setting up a production safety committee and relevant working leading group the Company has built a complete production safety management system to ensure The Company adheres to the information security management policy of "prevention first" and follows the that the responsibility of safety management is implemented at all levels.hierarchical management principle of "whoever uses is responsible whoever supervises is responsible" It has formulated and implemented the "Information Management Measures" and the "Information Security Management The Company strengthens the management and supervision mechanism of production safety by strengthening Measures" to ensure the safety and reliability of the Company's information assets. At the same time in accordance safety accountability systems implementing signed safety responsibility agreements and conducting regular with the "Management Measures for the Use of Production Business Information Data" it ensures the effective evaluations of safety production accountability performance.utilization of data resources in production operation and management.During the reporting period During the reporting period Investment in Production Safety: Employee Safety Responsibility Assessment Coverage: 0 information security incident occurred in the Company. RMB 248.54 million 100% 85 86NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Safety Control Objectives Safety Management System The Company always takes production safety as its core work and has clearly set the control target of "three no's The Company strictly implements the safety production conditions stipulated by the latest laws and regulations two controls and six standards" and takes this as the guidance to comprehensively strengthen the construction of a national and local standards or industry standards formulates documents such as "Safety Production Responsibility safety management system to ensure the continuous stability of production safety situation. System" and "Safety Production Risk Grading Control Regulations" establishes and improves safety production rules and regulations and revises and improves five safety management systems during the reporting period.During the reporting period The Company's annual safety management goals have been successfully achieved "Three No's" No death or production safety No fire-related liability accidents No liability accidents causing liability accident above the "major accident" level economic losses above the "major accident" level Revised and issued the production safety management system "Two Controls" Safety Management Measures The frequency of serious injuries is The frequency of minor injuries is During the reporting period the Company actively promoted controlled below 0.5‰ controlled below 0.85‰ the implementation of the following safety management improvement measures: · P romotion of competency-based training and assessment for key management personnel with updates and "Six Standards" improvements to the safety question bank for management positions.· Intensification of safety education for frontline teams ensuring the implementation of audio-visual recording and archiving of pre-shift meetings regular inspections and the adoption of team-specific mobile applications.The signing The certification The rectification The compliance The popularization The implementation rate of safety rate of post rate of hidden rate of safety rate of employee rate of safety briefing · D eepened implementation of grid-based safety management systems establishing comprehensive and production personnel should dangers reached production safety education at the pre-work dynamic oversight networks with "full horizontal coverage vertical penetration to the grassroots timely responsibility reach 100% 100% expense is 100% reached 100% meeting reached updates and assigned responsibilities".(agreement) 100% for all staff and · Active advancement of video-based operational procedure guidelines achieving full coverage across all relevant parties technical processes.reaches 100% 87 88NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Emergency Safety Management The Company further strengthens the depth of emergency system construction requiring all units to formulate and improve on-site disposal plans in line with their own actual conditions based on the "Emergency Plan for Production Safety Accidents" and comprehensively improve the ability to prevent resolve and deal with emergencies.Key management personnel competency training and Video of the pre-work meeting is displayed assessment Building evacuation emergency drill Emergency drill for heat stroke in high-temperature Grid safety management meeting Video of standardized production process Identification and Investigation of Safety Risks The Company continues to improve the dual prevention mechanism of production safety requiring all units to carry out regular risk identification and risk evaluation according to the characteristics and hazards of possible production safety accidents within their jurisdiction dynamically adjust the risk level and control measures and formulate and implement corresponding hidden danger investigation according to the risk list.Emergency drill for typhoon and flood control Ningbo port area joint defense emergency comprehensive During the reporting period drill Number of safety supervision and inspections: 395 During the reporting period Safety inspection rectification completion rate: 100% Number of Safety Drills: 6952 Number of hidden danger investigations: 30137 Total number of participants in safety training: 238127 Hidden danger detection rate: 100% Total number of safety training hours: 504347 89 90NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Safety Training The Company attaches great importance to safety education and training. During the reporting period the Company conducted research and formulated the "2024 Employee Safety Education and Training Plan" to ensure that all units The Company organizes personnel to participate in a variety of special strictly implement the safety training tasks in accordance with the plan and further consolidate the foundation of training such as job-appropriate training and qualification certification safety management. training to comprehensively improve employees' safety awareness and professional skills. The Company also carries out a special improvement action for all employees to know what they should know and be able to do and realizes the goal of full coverage and qualification of all employees through knowledge and ability tests.Management of Dangerous Goods During the reporting period the Company further strengthened the safety control of dangerous goods containers synchronized the infrared temperature measurement system alarm to key positions to ensure rapid disposal and coordinated linkage of abnormal situations and comprehensively improved the management ability of dangerous goods by refining the operation process and comprehensively identifying operation risks.Deepening activities of the dual prevention mechanism Strengthen emergency support activities Occupational Health Management Occupational Health Management System The Company establishes the concept of "hidden danger is accident and accident should be dealt with" sets up a staff health management working group and sets up an office which is responsible for the daily work of occupational health management. Each relevant subordinate unit sets up an occupational health work leading group to ensure that occupational health management is implemented at all levels and responsibilities are assigned to individuals.Occupational Health Management Framework The Company has established several occupational health management systems including the "Occupational Health Management Regulations" "Employee Health Examination Management Measures" and "Occupational Health Management Standards". These ensure compliance with national laws regulations and industry standards.Work Safety Month activities Fire safety month activities Safety training for hydrogen energy The Company also signs safety production responsibility agreements at all levels with its subsidiaries functional equipment departments and all employees tightening the safety production responsibility chain from the "primary responsible person-leadership-management-operational level". 91 92NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Occupational Health Management Measures The Company has taken several measures to comprehensively strengthen occupational health management to ensure the physical and mental health of employees and the safety of the working environment. The main measures include: · C ontinue to improve the working environment and reduce the impact of occupational hazards on employees Card of notification of occupational disease hazard · According to the actual situation of field operation effective measures should be taken to cut off the transmission route of harm · S trictly implement the "standards and regulations for the distribution and management of labor protection articles for employees" to ensure that employees are equipped with necessary personal protective articles and use them in a standardized manner · S trengthen occupational health knowledge publicity and education improve the awareness of occupational disease prevention and control and self-protection ability of all staff Communicate occupational disease hazard information to employees in various Occupational Health Examination forms Report During the reporting period · Implement occupational health examinations for all employees and establish/improve a comprehensive occupational health surveillance record system The amount of investment in work-related injury insurance and production safety liability insurance: RMB 30.41 million · The "three simultaneous" regulations on occupational hazards shall be implemented to Personal protective equipment distribution coverage rate: 100% ensure that occupational health protection facilities are designed constructed and put into use at the same time as the main project Pre-employment physical examination coverage rate : 100% Annual physical examination coverage rate for active employees: 100% · Give special protection to female employees and no female worker in pregnancy or lactation shall be assigned to work that is harmful to herself her fetus or her baby Basic medical insurance coverage rate for employees : 100% 93 94NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Occupational Health Training During the reporting period The Company strictly follows the "Occupational Disease Prevention and Control Publicity Education and Training System" and other documents to carry out occupational health training regularly to ensure that employees Occupational disease incidence: 0% master the knowledge and skills of occupational disease prevention and control and improve their awareness of occupational health and self-protection ability.Standardized Management to Ensure Healthy and Orderly Suppliers The Company is committed to establishing a strict and efficient supply chain management system to ensure that Prevention of Occupational Diseases suppliers continue to meet the Company's requirements in terms of quality delivery time environmental protection and social responsibility and continuously improve the transparency and sustainability of supply chain management.The Company always regards occupational disease prevention as the core task of occupational health management strictly abides by national laws and regulations and fully implement occupational disease prevention measures including: As of the end of the reporting period · Complete the annual declaration of occupational-disease-inductive projects as required Total Number of Suppliers: 12463 Chinese mainland suppliers accounted for: 98% · E ntrust qualified occupational health technical service institutions to conduct testing and evaluation of During the reporting period occupational-disease-inductive factors in the workplace regularly · Ensure proper diagnosis and treatment for employees suffering from occupational diseases The proportion of the Company's purchase amount from local suppliers (Zhejiang Province) is 59% · Set up occupational disease hazard notification cards and warning signs in the workplace · Communicate information about occupational diseases to employees in various forms Supplier Management System Management System The Company has adopted the "Provisions on Compliance Management of Business Partners" to clarify the obligations and responsibilities of suppliers in compliance and adopted the "Supplier Management Measures" to Occupational disease prevention training Occupational disease test report standardize the access assessment and exit mechanism of suppliers. 95 96NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Supply Chain Product Quality Management Process Supplier Training and Communication The Company's management of suppliers runs through its entire life cycle including the following processes: The Company regularly invites supplier representatives to attend compliance and disciplinary inspection meetings to help them understand the Company's compliance concepts and management requirements and hires some supplier representatives as special supervisors of disciplinary inspection and supervision to further strengthen the transparency and integrity of the supply chain.Bidding Stage: Performance Phase: Through the electronic bidding procurement Dynamically monitor the performance of suppliers platform and the disciplinary warning system the to ensure that they comply with the Company's People-Oriented Approach to Actively bidding behavior of suppliers is strictly managed compliance obligations.and risk warning is issued. Protect Employee Rights The Company always regards employees as the most valuable resources and wealth of the enterprise strictly abides by relevant national laws and regulations protects the legitimate rights and interests of employees creates an Supplier Management Measures equal respectful diverse and inclusive working environment for employees through various measures improves the career development path of employees strengthens communication and cooperation among employees enhances employee recognition and contributes to the long-term sustainable development of the Company.Supplier Risk Management Staff Profile The Company conducts compliance risk classification management for supplier cooperation and requires suppliers with corresponding risk levels to sign the "Clean Convention" and "Compliance Commitment Letter" specifying the Total Number of Employees 17200 Number (Person) liability for breach of contract.By Type of Employment By Contract Type By Gender Supplier ESG Dynamic Assessment The Company pays attention to the certification of suppliers in environmental occupational health and safety and information security-related systems and takes the performance in environmental social and labor rights and interests as one of the indicators for supplier evaluation to ensure that suppliers continue to meet the Company's quality delivery environmental protection and social responsibility requirements.open-ended contract 11228 The Company implements dynamic assessment and management in the process of cooperation with suppliers full-time 17200 male 14294fixed term contract 5972 and classifies suppliers into four categories A B C and D according to the assessment results which provides an part-time 0 female 2906no labor contract 0 important basis for the subsequent cooperation with suppliers and the establishment of a negative list of supplier signed compliance management. 97 98NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix By Age By Rank By Region During the reporting period There is no discrimination against employees or child labor in the Company.Social insurance contribution rate: 100% 30 and below 3365 management layer 240 China (including Hong 17197 age 31-50 11158 Kong Macao and Taiwan) general staff 16960 other countries or regions 3 50 and above 2677 As of the end of the reporting period By Educational Structure Number of Ethnic Minority Employees: Number of Local Staff: 11687 graduate students (including master's degree) 1062 174 undergraduate college 6782 Number of Disabled Employees: 20 junior college 4057 vocational high school high school and below 5299 Employee Rights and Interests Salary Administration The Company strictly complies with the Labor Law of the People's Republic of China the Labor Contract Law of the Through the "Total Wage Management Measures" the Company has built a compensation management system with People's Republic of China and other national laws and regulations to protect the legitimate rights and interests of its own characteristics taking into account both management and incentives. Through the "Management (Technical) employees. Personnel Management Measures" "Employee Reward and Punishment Measures" "Managerial Level Members' Business Performance Assessment and Compensation Management Measures" and other systems the Company has The Company implements a labor contract system for all employees pays labor remuneration to employees on time implemented multi-dimensional and diversified performance assessment.and in full pays social insurance premiums and housing accumulation funds for employees and provides additional protection for employees through enterprise annuity.Employee Welfare The Company adheres to the principles of diversification and anti-discrimination in employment. It does not discriminate against employees based on factors such as "ethnicity race nationality religious belief gender age" or any other aspect regarding hiring compensation training promotion dismissal or retirement. The Company strictly complies with national and local government regulations including the "Prohibition of Child labor" which prohibits The Company actively implements the "Staff Welfare Management System" and the "Attendance and Leave the employment of child labor . The recruitment and use of child labor are strictly forbidden. Management System" providing various benefits and holidays for employees. 99 100NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Employee Welfare Employee Holidays New Employee Situation staff recuperation expenses statutory holidays funeral leave Total number of new employees 393 Number (Person) meal allowances public holidays family visitation leave heat protection subsidies paid annual leave maternity leave By Sex By Age hardship grants official duty leave breastfeeding leave family visit travel reimbursements sick leave nursing leave …… leave of Absence work injury leave marital leave parental leave …… male 280 30 and below 332 Employee Growth female 113 Age 31-50 53 50 and above 8 The Company is committed to creating a multi-level and multi-dimensional career development platform for employees through a perfect training system clear promotion channel and diversified incentive mechanism to help Promotion Channel employees continuously improve their professional skills and comprehensive quality.The Company carries out promotion and appointment work regularly every year and promotes qualified personnel according to the annual performance appraisal results and comprehensive performance of employees to ensure the Staff Recruitment fairness and scientificity of talent selection.The Company takes "eight musts" and "eight prohibitions" as recruitment principles and continuously recruits excellent talents in "The Management (Technical) Personnel Management Measures" the industry through multiple channels online and offline to enrich are adopted to clarify the basic conditions frequency and process of the talent team. Management business-level promotion to provide a clear career development path (technical) positions for employees in management (technical) positions The company effectively implement the recruitment of recent university graduates and actively participates in the "double selection meeting" of major universities and the "online double selection meeting" promoted by the Ministry of Education.Through the "Management Measures for the Professional The Company is engaged in recruiting ex-soldiers and fulfills its social Development of Operation Support Position Employees" the skill responsibility as a state-owned enterprise. Operation support level promotion sequence and skill position sequence are defined to position promotion provide diversified career development options for operation support In 2024 the Company recruited six ex-service members. position employees On-Campus Job Fair 101 102NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Personnel Incentive Case Carry out school-enterprise cooperation training The Company implements multi-dimensional and diversified performance assessments for employees by formulating the "Employee Reward and Punishment Measures" and the "Managerial Performance Assessment During the reporting period the Company strengthened and Compensation Management Measures" to fully encourage employees to "catch up with each other" through school-enterprise exchanges and cooperation and scientific and standardized assessment methods. carried out employer brand-building. Within the year the Company received two batches of visiting students from Dalian Maritime University and arranged two batches of During the reporting period student internships from Wuhan University of Technology a total of 50 students.The proportion of employees who received performance evaluation and career development assessment: 98.56% Staff Training Research Letter from Dalian Maritime University The Company has formulated the "Management Measures for Employee Education and Training" to provide classified education and training for employees.Leadership Training During the reporting period the Company organized and carried out the evaluation of chief workers and The Company actively participates in the training chief technicians with the goal of building a high-level courses for directors supervisors and executives of listed innovative talent team and the guidance of expanding companies in the Ningbo area to understand the impact of the team of high-quality workforce. the new Company Law of the People's Republic of China on listed companies and further improve the standard operation level of listed companies.Employee Care The Company deeply practices the concept of employee care in health safety working environment work-life balance team activities family care and other aspects and strives to create a good working environment for employees improve living conditions and comprehensively enhance employees' sense of gain and satisfaction.During the reporting period During the reporting period The Company launched the "Care for Five Gifts" service and added courses such as Total Training Expenditure: RMB 37.69 million Total training hours: 850174 emotional management and TCM health preservation. A total of 52 sessions were Total Number of Trainees: 16822 held throughout the year benefiting more than 3000 employees. 103 104NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix During the reporting period Employee assistance expenditure and condolence allowance allocation: RMB 11.32 million Conducted care visits for ill or financially distressed staff: 723 person-times Caring for Female Employees The Company strictly complies with the Law of the People's Republic of China on the Protection of Women's Rights and Interests and the Special Provisions on the Labor Protection of Female Workers so as to protect the basic rights and interests of female workers and create a good living environment for female workers through various cultural activities and caring measures.Organize Youth Fellowship Activities Establish a base for mental health Build and put into use a number of "rest education and services for workers places" and "gas stations" for outdoor Fun Sports on March 8th Training on Cheongsam Etiquette for Female Workers employees such as "Core Station".During the reporting period Additional insurance amount for employees: RMB 1.36 million Care for Employees in Need By establishing a sound assistance mechanism the Company effectively identifies employees in difficulties and provides them with targeted assistance to help solve Study Activities for Female Workers practical difficulties in life so as to ensure that every employee can feel the warmth and care of the Company.During the reporting period Wang Zheng secretary of the Party Committee and general 350 people were given maternity visits.manager of the Company visited the employees in need 105 106NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Employee Cultural Activities Democratic Management The Company regularly organizes diverse wholesome and enriching cultural and recreational activities to foster vibrant after-work engagement among employees while strengthening team cohesion and collective spirit. Through the Congress of Workers and Staff and other platforms the Company extensively collects employees' opinions pays close attention to employees' working status and needs solves employees' problems in time and continuously optimizes employees' experience.Performance Feedback and Complaint Process The Company has established well-defined channels and procedures for employee feedback and complaint process and strictly enforced the confidentiality of complaint submissions to ensure that every feedback and appeal can be handled promptly and impartially.In 2024 the Company continued to deepen the implementation of the democratic management system to ensure that democratic procedures are strictly implemented in the process of asset integration in Nanjing Mingzhou and Taicang Wanfang so as to fully protect employees' right to know participate and supervise.The Workers' Art Competition to celebrate the 75th anniversary of the founding of the People's Republic of China During the reporting period Employee Satisfaction Rate in Workers' Congress Transparency Survey: 100% Shulanghu Summer Gala Teams Participate in Various Sports Events Congress of Workers and Staff 107 108NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix 04 Service Chapter · C raftsmanship for Continuous Service Quality Improvement · Race Against Time to Optimize Service Efficiency Petitioner satisfaction rate : · Refined Solutions for Enhanced Service Assurance 100% · Innovative Service Models for Comprehensive Customer Benefits Average efficiency of 400000-ton ore carriers at berth： 6208.6 tons/hour 109 110NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Craftsmanship for Continuous Service The Core Goal of Quality Management: of service lo qua lity op f oQuality Improvement l r aFirst-Class Service na ll The Company always regards service quality as the core foundation and important guarantee for the high-quality development of the port. Through a strategy of both internal and external efforts the Company gives full play to its Quality Culture: resource advantages and continuously improves the port's service capacity and level. Port city Build a Strong Port Benchmark With integration Hardcore Quality Service strong portService System Digital intelligence sharing Container terminal service During the reporting period It has multiple specialized container terminals and multi-purpose terminals which can meet pro qu all the current global container ship operation requirements around the clock. c Number of violations related to health and safety ess nof inter l opera tio na Bulk and general cargo terminal service impacts caused by products or services： 0 " One Core Four Sharing Dual-cycle" Quality Management Mode It involves fields such as ores crude oil liquefaction coal grain general cargo and Number of complaints for safety and health passenger transport.reasons: 0 Port logistics service It covers a full range of logistics services including freight forwarding shipping agency shipping warehousing and storage road transportation sea-rail intermodal transport and other multimodal transport container assembly and unpacking dangerous goods storage Customer Communication and Complaint Handling and transportation heavy cargo freight acceptance and transportation cold chain logistics.The Company fully understands customers' feedback and suggestions on services establishes a problem-tracking Port auxiliary services mechanism to ensure that customers' questions can be responded to quickly and solved efficiently forming a closed-loop management and improves the complaint handling mechanism to ensure that every complaint can be solved in a timely and effective manner.Port auxiliary services such as pilotage tugboats cargo tallying and informatization.During the reporting period Quality Management The Company receives customer feedback and complaints through the Zhejiang Provincial petitioning platform Ningbo petitioning platform and external The Company makes full use of the "One Core Four Sharing Dual-cycle" quality management mode formulates the "Cargo Quality Management Measures" and other management measures constantly optimizes service guarantee complaint acceptance hotline. The satisfaction rate reaches 100% and production organization and ensures the effective control of service quality and the realization of goals.During the reporting period guided by the special action of excellence the Company revised and improved the through timely handling of relevant feedback and complaints."monthly evaluation method of business service quality" to further improve the port service quality. 111112 Serve the world Exter Win-win for customers Logistics syndication ality loop Port Link the World nar i sce ole h The wNINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Case Participated in the 2024 Maritime Silk Road Port International Cooperation Forum Promotion Meeting During the reporting period the Company carried out the following service efficiency optimization measures: In April 2024 the Company attended the 2024 Maritime Silk Road Port International Cooperation Forum successfully held in Singapore. Vice General Manager Teng Yahui introduced the Company's global route layout market strategy and specific measures in detail at the meeting and had in-depth exchanges with many · Established an "efficiency breakthrough team" to focus on improving the bottleneck of efficiency and well-known shipping companies and international freight forwarders. comprehensively improve the service efficiency of the dock · B uild a brand of high-quality routes in Ningbo Zhoushan Port and promoted the "on-time cost reduction plan" to effectively ensure the service level of routes · P romoted the construction of premium routes worked with shipping companies to launch premium routes and created a fast export channel for customers · E stablished an integrated operation team in North-Zhejiang shipping area to improve the transit time of imported empty and heavy containers and ensure the punctual shipment of containers from customers from North Zhejiang to the Zhapu branch line · P romoted the construction of two-level cargo acquisition systems connected with major foreign trade and domestic trade shipping companies and completed international transit and domestic trade indicators every month Responsible Marketing Service Efficiency Index 2024 The Company strictly complies with relevant national laws and regulations adheres to the principles of integrity Average efficiency of 400000-ton ore carriers at berth (tons/hour) 6208.6 fairness and transparency and is committed to providing customers with the most real accurate and comprehensive products and service information and fully protect the customers' rights to know and legitimate rights and interests. Maximum ship-time efficiency of container vessels (TEUs/hour) 338.6 Average mainline ship hour efficiency of container vessels (TEUs/hour) 117.9 During the reporting period Average mainline berthing efficiency of container vessels (TEUs/hour) 103.9 Number of violations involving product and service information and labeling: 0 Case The new route from Zhoushan to Chongqing has been opened and the logistics time has been 0 shortened by 20 daysViolations involving marketing communications: On the morning of April 24 2024 the river-sea direct vessel "Innovation 5" set sail from Laotangshan Dock Race Against Time to Optimize Service in Ningbo Zhoushan Port launching a new river-sea direct route from Zhoushan to Chongqing. This river- Efficiency sea direct route can reach Chongqing in about 15 days reducing the travel time by 20 days compared In order to further strengthen the management of the ship agency the Company has formulated the "Ship Agency to the traditional three-stage transportation model.Enterprise Classification and Management Measures (Trial)" which conducts unified supervision from the aspects Additionally the cargo loss rate has been reduced to of customer information credit risk and internal control management so as to ensure the quality of service and less than 0.3%. River-Sea Direct Vessel "Innovation 5" smooth operation. 113 114NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Refined Solutions for Enhanced Service Innovative Service Models for Assurance Comprehensive Customer Benefits Optimize Navigation Support In addition to traditional loading and unloading business the Company actively innovates service modes and launches several characteristic services such as bulk cargo processing whole logistics and multimodal transport according to customer needs so as to meet customers' diversified business needs.To properly deal with seasonal weather such as monsoons typhoons and poor visibility the Company cooperated with maritime meteorological and Ore Processing Services pilotage departments during the reporting period to innovate port and navigation intelligent meteorological The Company's Shulanghu Terminal boasts an outstanding ore blending capacity with an annual blending volume services promote the construction of meteorological exceeding 20 million tons; the Beilun Ore Terminal Branch has further expanded its processing capabilities covering representative stations realize regional wind forecast various processes such as rough blending screening and precision blending. Among these the Zhongzhai Terminal and fine Marine control plan and provide a strong has achieved a precision blending ore production capacity of 15 million tons capable of meeting customers' demand guarantee for the safe and efficient operation of ships. The work site of the meteorological station for high-quality ore products; Nanjing Mingzhou Terminal excels in coal-mine blending screening and coal crushing providing one-stop ore and coal processing solutions to customers.Strengthen Transit Support Container transshipment constitute a critical component of port operations. In order to strengthen transshipment guarantee business the Company sets the waiting time of 6 hours and the guaranteed rate of punctual shipment of 99% for key development markets such as the Yangtze River and Zhapu further improving transshipment efficiency and customer satisfaction.During the reporting period the proportion of inter- terminal transshipment volume to the company's total container throughput remained stable at 1.90% Mixed Ore Service at Shulanghu Dock Nanjing Mingzhou Ore Distribution and Screening Service consistent with the same period last year. The average berth waiting time of Zhapu and the Yangtze River branch line decreased to 4.72 hours and 8.04 hours respectively Case The Zhongzhai precision blending project drives the "storage-transfer" to "storage-mixing-transfer" representing significant year-on-year decreases of 36% and 25% and the punctual departure rate reached 99% In June 2024 the Company's Zhongzhai precision and 82% respectively. blending ore project was officially launched. Relying on the resources of Zhongzhai dock the project Strengthen Empty Container Guarantee cooperated with the mine "Vale" and the steel mill "Shagang" to promote the mixing process from the steel mill to the port. In 2024 a total of 61 batches At the beginning of 2024 due to the impact of the Red Sea crisis empty containers were stranded overseas resulting in of 5.3 million tons of precision blended ore were a shortage of empty containers in April. In order to support enterprises to ship smoothly the Company issued a phased completed and the comprehensive compliance rate empty container policy in time to attract shipping companies to increase the return of empty containers and brought of precision blended ore reached 98%.empty containers into the Company through overtime ships effectively alleviating the shortage of empty containers. 115 116NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix End-to-End Logistics Service Car Packing Service In 2024 the Company innovatively launched a new To address the challenge of insufficient roll-on / roll-off capacity and better serve domestic auto export companies logistics model for iron ore "two ports and one route" the Company actively developed diversified methods for exporting cars. During the reporting period the Company providing customers with a one-stop integrated logistics entered into deep cooperation with Cosco Shipping Specialized Carrier successfully launching containerization solution covering river-sea transportation. By integrating services for vehicles from domestic manufacturers such as BYD and Geely completing a total of 7500 car exports port resources and shipping services this approach throughout the year.optimizes the logistics chain and significantly enhances transport efficiency. After adopting this transportation model Nanjing Mingzhou's customer saw their logistics time reduced by 3 to 5 days further lowering transportation costs. Full Logistics (Nanjing Mingzhou Section) Major Customer Service To fully implement the "one policy per Company" approach the Company has tailored multi-channel and multi- model logistics solutions for corporate clients along with a series of precise support measures including pre- arrival port services temporary storage of full containers extended exemption periods and guarantees for empty containers and cargo space. Additionally by combining these efforts with corporate subsidy policies multiple Cooperate with COSCO SHIPPING Specialized Carriers to develop the automobile container loading and transportation pattern.measures are taken to help companies reduce costs and improve efficiency. The pre-arrival port service alone has reduced container storage fees by over 50% saving companies more than RMB 50 million in logistics costs Direct Service From River to Sea throughout 2024.The company has fully leveraged the "capacity pool" advantage of its River-Sea Direct Service vigorously extended logistics nodes innovatively launched the "N+" mode of direct river and sea routes further optimized the layout of logistics channels along the river and opened new direct routes such as Zhoushan-Ezhou Sanjiang terminal and Zhoushan-Chongqing Wanzhou within this year.By taking advantage of the location advantages of ports in the middle and upper reaches of the Yangtze River the Company cooperates closely with ports along the river to build regional cargo distribution centers promote the extension of logistics nodes to the surrounding hinterland and achieve full coverage of major ports in the middle and upper reaches of the Yangtze River.Zhejiang e-Port In 2024 the Company facilitated the effective promotion of the "Zhejiang e-Port" service brand at Qianqing Station in Shaoxing Xi'an and Hefei. This extended the port's functions of port management customs clearance and shipping services to inland areas effectively breaking the traditional geographical limitations of inland ports. It provided convenient services such as local container use local customs inspection and verification and automatic release for inland enterprises. This initiative has injected new vitality and momentum into the coordinated development of coastal regions and inland hinterlands forming a new pattern where "two customs are as one two ports are as one and land ports are like seaports". 117 118NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix 05 Future Chapter · Keep in Mind the "Hardcore" Instructions and Accelerate the Construction of a World First- Class Port and a World First-Class Enterprise 119 120NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Keep in Mind the "Hardcore" Instructions and Accelerate the Construction of a World First- · Adhere to Openness and Cooperation Class Port and a World First-Class Enterprise Taking the promotion of high-level opening up and the building of a strong province with high-level openness as the 2025 is the year of planning for the 15th Five-Year Plan and it is also a key year for the Company to "Build a World overall guidance we will unwaveringly expand new spaces First-Class Port and a World First-Class Enterprise". The Company will keep in mind the "hardcore" instructions for opening up shape new advantages in opening up and actively adapt to the new situation and new requirements accelerate the construction of "Double First-Class" and unleash new dividends from open cooperation. We will strive to resolutely embrace our renewed mission. build strategic nodes in the domestic large cycle and strategic hubs in both domestic and international dual cycles. We will actively participate in constructing a new development pattern · Building a World First-Class Strong Port characterized by all elements high-level and high-efficiency "dual circulation" striving to achieve effective qualitative improvements and reasonable quantitative growth in our We will rigorously benchmark against the "Four First-Class Standards" vigorously promote and make Company's development.breakthroughs continuously enhance the core competitiveness aggregation support and radiation driving force of ports and strive to create more landmark "hardcore" achievements.· Adhere to Reform and Innovation Driven by further comprehensively deepening reform we will First-Class First-Class First-Class First-Class effectively promote innovation in mechanisms management Facilities Technology Management Service business and technology actively expand shipping services and modern logistics continuously upgrade the service level of supply chains vigorously develop new quality productive forces accelerate the formation of a first-class innovative ecosystem with greater competitiveness and promote the transformation of industries to high-end smart and green.· Building a World First-Class Enterprise · Adhere to Practical Work and Tackle Difficulties In line with the requirements of the "Four Pillars of Excellence" based on the action of the State-owned Assets Supervision and Administration Commission of The State Council to create World First-Class demonstration Further promote the "Six Commitments" spirit of loyalty enterprises we should firmly establish a systematic concept and problem orientation continue to make up pragmatism responsibility innovation unity and integrity for weaknesses and forge strengths and shape unique competitive advantages. enhance the mindset that "success does not necessarily depend on me but success must have my contribution" and strive to meet the uncertainties of changing circumstances with the certainty of our work; fully carry forward the "Four Thousand Spirit" of traversing countless mountains and rivers speaking countless words thinking of countless ways and enduring countless hardships resolve to tackle challenges clarify tasks and implement actions and make every effort to achieve breakthroughs and landmark results in the construction of Product Brand Innovation Modern "Double First-Class".Excellence Preeminence Leadership Governance 121 122NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Appendix Incidence Subject Objective of Operation Corresponding List of Material Topics and Management Dimension under Value Social Risk Replythe Topic of the ChapterDiscussion Chain InfluenceCompany By formulating We will strictly abide relevant by national and List of Material Topics for 2024 management Policy and local regulations systems and regulatory risks on pollutant taking effective Legal and litigation discharge strictly Pollutant measures risks control all kinds of Discharge to control √ √ Climate and natural pollutant discharge Environmental Incidence pollutant risks by optimizing Chapter Subject Objective of Operation Corresponding emissions the Financial and port equipment Dimension under Value Social Risk Reply environment market risks and operation the Topic of the Chapter will continue to procedures;and Discussion Chain Influence improve. actively promote the Company use of clean energy.To achieve To achieve environmental Establish a complete sustainable sustainability by environmental management of Formulate water developing and management water resources Policy and use management implementing system; objectives and comprehensive Policy and establish a complete Water through regulatory risks efficient use Operational and plans strengthen Environmental Environmental environmental regulatory risks Reputation and environmental Resources of water √ √ supply chain risks the monitoring and Chapter Control management emergency plan; Environmental Utilization √ √ √ brand risk Chapter reducing water Climate and natural analysis of water use systems and actively promote to reduce Technology and improve the consumption risks various measures to environmental innovation risks environmental and protecting protection water resources save water.impacts and awareness of all staff from pollution.improve through regular drills By properly Formulate a strict environmental and training.disposing of the waste management performance.waste generated system clarify in the process Policy and the classification of production regulatory risks standards and Environmental Waste Disposal and operation Climate and natural treatment process Environmental √ √ the purpose risks of waste and Chapter of reducing Financial and accelerate the environmental market risks introduction and With the help of pollution can be upgrading of the smart energy achieved. waste treatment Environmental management equipment.system energy Green and consumption low-carbon accounting development is accurately will be achieved Through implemented in through To assess climate-effective strategies and Operational and every link of port measures such related risks and Energy Use measures the supply chain risks operation effectively Environmental as improving opportunities √√ efficient use of Climate and natural improving the Chapter processes formulate work upgrading plans to address energy can be risks energy efficiency of ships and production Policy and climate change and realized. reducing energy Tackling equipment regulatory risks integrate climate costs;reducing the Climate optimizing Climate and natural change topics Environmental √ √ √ negative impact of Change energy risks into the overall Chapter extreme weather structure Technology and development ocean acidification improving innovation risks strategy focusing sea level rise and so production on governance on. efficiency strategy risk developing and management providing green indicators and products and targets.services and improving and strengthening management. 123 124NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Incidence Incidence Subject Subject Objective of Operation Corresponding Objective of Operation Corresponding Dimension under Value Social Risk Reply Dimension under Value Social Risk Reply the Topic of the Chapter the Topic of the Chapter Discussion Chain Influence Discussion Chain Influence Company Company The biodiversity By actively value of the implementing operating area Environmental monitoring will be the innovation- By establishing a and other areas Ecosystems is enhanced Reputation and carried out in an all- driven sound scientific development and technological and by a range brand risk round way invasive Environmental strategy innovation Biodiversity of measures √ √ Climate and natural alien species will Conservation to protect risks be prevented in Chapter promoting management and restore time and ecological scientific and system we can restoration of ports technological Technology and promote the ecosystems innovation riskswill be carried out. Innovation- innovation Financial and standardized and and maintain strengthening √ √ √ efficient operation Social Chapter biodiversity. Driven the application market risksOrganizational and of scientific and By optimizing of scientific and technological talent risks technological the production projects and process achievements fully mobilize improving the so as to enhance the enthusiasm recycling rate their own of employees for and waste Technology and Promote the competitiveness innovation through Circular recycling we innovation risks recycling of Environmental and promote incentive means.Environmental Economy can contribute √ Financial and resources and Chapter sustainable to the market risks strengthen the development.harmonious recovery of waste. By setting up coexistence of the work safety the economy committee and and the relevant work environment. To ensure the safety of leading group the By using cleaner Social production and responsibility for production operations safety management more efficient We will actively including Policy and is ensured to be resource introduce clean Security emergency regulatory risks implemented at all utilization Policy and energy such as Administration preparedness √ √ √ Organizational and levels; by carrying Social Chapter Clean and reducing regulatory risks wind power and and response talent risks out the assessment Production environmental Technology and photovoltaic power Environmental to achieve of the work safety and Green pollution √ √ √ innovation risks and accelerate the responsibility Design and energy Financial and application of new Chapter the safety of employees and system the consumption in market risks energy equipment assets. management the production such as electric and supervision process green forklifts and electric mechanism of ports can be container trucks. work safety is built. strengthened.By protecting Improve the the health of occupational health employees management and providing system a healthy comprehensively working Legal and litigation strengthen Occupational environment risks occupational health Health employee √ √ Organizational and management Social Chapter satisfaction is talent risks through various continuously measures and improved and fully implement occupational occupational diseases are disease prevention reduced. measures. 125 126NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Incidence Incidence Subject Subject Objective of Operation Corresponding Objective of Operation Corresponding Dimension under Value Social Risk Reply Dimension under Value Social Risk Reply the Topic of the Chapter the Topic of the Chapter Discussion Chain Influence Discussion Chain Influence Company Company By complying By integrating with relevant resources laws and optimizing regulations on processes and By improving information improving the supplier security efficiency the management and privacy synergy of the system optimizing protection we entire supply procurement can clarify the chain can be Policy and costs improving compliance Establish and Supply Chain enhanced to regulatory risks procurement √ √ Social Chapter requirements improve the Management ensure the Financial and efficiency and of personal information security sustainability market risks promoting integrity information management and social and enhancing in the stages mechanism; responsibility the transparency Data Security of collection Policy and strictly implement of the supply and sustainability and Customer storage use regulatory risks the information of supply chain Privacy processing √ Legal and litigation security and Social Chapter chain while reducing management.Protection transmission risks customer privacy supply chain provision management risks.disclosure and system; strengthen By effectively deletion sign technical means to managing confidentiality ensure information human We will continue agreements security. resources to employ by the formulate including law create an emergency recruitment equal respectful plans and training diverse and protect the performance Organizational and inclusive working security and appraisal privacy of Social and staff talent risks environment for Staff Legal and litigation employees through customers' personal Management development √ √ √ various measures Social Chapter we can improve risks improve their Social information. the ability and Reputation and career development By expanding recognition of brand risk path strengthen service Make full use of the functions "one core four co- employees to communication contribute to and cooperation continuously construction and the long-term among employees improving dual cycle" quality management sustainable and enhance their service quality and constantly Financial and mode to optimize development recognition.Quality of of the Service improving market risks service guarantee √ √ √ Reputation and and production Service Chapter enterprise.customer brand risk organization By actively satisfaction carrying out and loyalty promote service industry to build an quality and Through strategic efficient high- improve the cooperation cooperation quality service work "deep and sharing resources school-enterprise port. practical". technology cooperation and Establish and market Reputation and the organization customer Industry information brand risk of various industry √ Social Chapter service system Optimize customer Cooperation we will Organizational and activities we provide port service process and promote the talent risks will help the services improve service high-quality high-quality including cargo efficiency through development development of loading and Financial and a number of of the port the port shipping Customer unloading market risks measures; through transportation industry.Service port transfer √ √ √ Reputation and innovative service Service Chapter and shipping service brand risk mode provide industry.tugboat customers with service etc. customized and and improve efficient service customer experience.service experience. 127 128NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Incidence Incidence Subject Subject Objective of Operation Corresponding Objective of Operation Corresponding Dimension under Value Social Risk Reply Dimension under Value Social Risk Reply the Topic of the Chapter the Topic of the Chapter Discussion Chain Influence Discussion Chain Influence Company Company By carrying Continue to out various improve the activities for transparency of the welfare the Company We will continue and interests Organize the staff by establishing to integrate of the public and party leadership Public fulfilling the Reputation and to carry out various forms of social Social Chapter maintaining Policy and with corporate Welfare responsibilities √ brand risk good regulatory risks governance; strictly of state-owned public welfare Financial and volunteer activities. Corporate management abide by laws enterprises Governance and oversight market risks Governance √√√ and building structures Reputation and regulations and the requirements Chapter responsible including brand risk of the articles of listed board Organizational and talent risks association to companies. structure ensure the standard We will carry shareholder operation of the We will out various rural rights three meetings.accelerate rural assistance activities protection modernization to support the and ethical and achieve development of guidelines.Rural all-round rural Reputation and rural industries and By balancing Revitalization revitalization √ brand risk improve people's Social Chapter and protecting To protect the rights Social by investing in livelihood help the interests of and interests of and supporting local economic shareholders all shareholders rural development and it ensures that especially minority development. increase farmers' shareholders shareholders incomes. can participate Financial and to continuously While creating Shareholders' in corporate market risks optimize the Governance financial Governance Equity governance √ √ Reputation and ownership Chapter benefits it By optimizing fairly so as brand risk structure protect creates value port operations to enhance the right to for society improving logistics shareholder elect directors and the efficiency and confidence and adhere to a environment promoting the and maintain reasonable profit through other Financial and construction of corporate distribution policy.Value business market risks smart ports to stability.Creation activities to √ √ Reputation and serve national Social Chapter By achieve the brand risk strategies we will establishing a purpose of create value for comprehensive corporate regional economic compliance social connectivity and management Establish and responsibility global supply chain system we improve the and long-term stability. promote the risk compliance sustainable coordinated management development. operation structure of law Policy and promote the chief Risk regulatory risks compliance officer Governance Compliance compliance √ √risk and Legal and litigation system; effectively Chapter internal risks identify actively control and manage and identify prevent compliance evaluate and risks through the respond to "three lines of various risks defense".through a systematic approach. 129 130NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Incidence Incidence Subject Subject Objective of Operation Corresponding Objective of Operation Corresponding Dimension under Value Social Risk Reply Dimension under Value Social Risk Reply the Topic of the Chapter the Topic of the Chapter Discussion Chain Influence Discussion Chain Influence Company Company Strictly abide By integrating by ethical the ESG Build a complete standards development hierarchical and laws and concept into clear rights and regulations while requiring Establish a the corporate governance Policy and responsibilities efficient ESG customers disciplinary regulatory risks employees inspection ESG system and Governance process we can Reputation and organizational √ √ √ governance Governance and partners committee Governance further improve brand risk structure; Chapter to strictly Legal and litigation strengthen the the corporate Organizational and internal anti- strengthen the Business fulfill their risks Governance governance talent risks standardization Ethics responsibilities √ √ Reputation and corruption review mechanism Chapter mechanism institutionalization and brand risk strengthen anti- and promote and normalization commitments monopoly;enhance sustainable of ESG work.to ensure that all kinds the business ethics development.of business awareness of all practices staff.meet social expectations and legal requirements.By strengthening information disclosure Establish a multi- and other level and multi- Governance measures we channel investor can establish communication a trust mechanism relationship Investor with investors Financial and strengthen the Relations attract and market risks interaction and communication Governance √ √ Management maintain Reputation and brand risk with investors Chapter investors that and ensure match the the timeliness Company's transparency strategy and and accuracy achieve a win- of information win situation disclosure.between the Company and investors.Ensure tax compliance Actively grasp the and dynamic changes of transparency tax policies strictly by strictly Policy and implement the Tax adhering to regulatory risks audit mechanism of financial revenues Governance Transparency national tax √ √ Reputation and Chapter policies and brand risk and expenditures transparent and ensure that tax filing and the flow of funds payment is rigorously processes. reviewed. 131 132NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Annual ESG Performance Data Governance Data Indicator Unit 2023 2024 Risk Compliance Units that have passed ISO 37301 Indicator Unit 2023 2024 compliance management system units 10 23 certification Corporate Governance Legal review rate of economic contracts major decisions and rules and regulations percentage 100 100Number of shareholders' meetings times 3 4 Number of the Board of Directors' meetings times 7 11 Units that have established a system of internal control norms units 39 41 Board member attendance percentage 100 100 Business Ethics Number of independent directors person 6 6 Number of units establishing integrity operation points units 139 132 Number of supervisors person 5 5 Integrity education and training times 1469 1566 Number of meetings of the audit committee times 4 7 Total number of hours of anti-corruption training hours 25066 26280 Number of meetings of the Compensation and Assessment Committee times 1 1 Total participants in anti-corruption training person-time 38393 43230 Number of meetings of the nominating committee times 5 6 Cases of corruption under investigation and review cases 0 2 Number of meetings of the strategic committee times 1 2 Investor Relations Management Number of meetings of ESG committee times 0 0 Announcement disclosure copies 66 61 Number of special meetings of independent directors times / 2 Voluntary announcement disclosure copies 12 12 Number of days each independent director Number of performance presentations times 3 4 works on site1 days / ≥ 15 The number of responses to questions on Number of party committees units 26 24 SSE e-Interaction times 36 16 Number of general party branches units 26 24 ESG Governance Number of party branches units 231 209 Number of ESG leading group meetings times 0 2 Number of party members person 4947 4792 Number of ESG working group meetings times 0 1 Cash dividends distributed RMB 100 million 16.93 17.70 1. The new regulation in 2024 requires 15 working days. The statistics in 2023 are not comparable. 133 134NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Environmental Data Indicator Unit 2023 2024 Indicator Unit 2023 2024 Water Resources Utilization 2 Environmental Management Fresh water intake tons 4852376 7173737 Investment in environmental protection RMB ten thousand 51060 52410 Circulating water consumption 3 tons 2548723 6399250 Number of units certified with ISO 14001 The proportion of circulating water units 10 12 consumption percentage 34.44 47.15Environmental Management System Energy Use1 Total water use tons 7401099 13572987 Direct Energy Intensity of water use tons / million revenue 284.73 472.89 Gasoline tons 1153 1398 W aste Diesel oil tons 84802 90290 General waste Natural gas stere 375663 339328 Total emission of general waste tons 26629 25174 Liquefied natural gas tons 986 967 General waste emission intensity tons / million revenue 1.02 0.88 Fuel oil tons 135509 160853 Hazardous waste Indirect energy Total emission of hazardous waste tons 1436 1393 Purchased electricity kilowatt-hour 784716417 820791600 Hazardous waste emission intensity tons / million revenue 0.06 0.05 Purchased steam GJ 424 460 Tackling Climate Change Total comprehensive energy consumption tons of standard coal 416292 466547 Scope 1: Direct greenhouse gas emissions4 tons of carbon dioxide equivalent 702968 631968 Comprehensive energy consumption tons of standard coal / 5 tons of carbon dioxide intensity million revenue 16.01 16.25 Scope 2: Indirect greenhouse gas emissions equivalent 447571 538843 Pollutant Emission —— Waste Gas Total greenhouse gas emissions tons of carbon dioxide equivalent 1150538 1170811Nitrogen oxide tons 11011 13024 Oxysulfide sulfoxide tons 3661 4345 Greenhouse gas emission intensity tons of carbon dioxide equivalent / million revenue 44.3 40.79 Particulate matter tons 7000 7378 Pollutant Emission —— Wastewater 1. According to the relevant internal requirements of the company and industry practices in this year's ESG Chemical oxygen demand (COD) tons 18.98 10.58 report gasoline diesel and fuel oil are uniformly changed from the previous year's unit of use to tons electricity consumption unit is changed from megawatt hour to kilowatt hour and comprehensive energy consumption unit Total phosphorus (TP) tons 0.69 1.54 is changed from megawatt hour to tons of standard coal.Total nitrogen (TN) tons 0.15 0.23 2. The Company added new berths and the fresh water intake increased. 3. The Company built a new sewage pool and the amount of circulating water increased. Ammonia nitrogen (NH3-N) tons 2.39 0.36 4. The company-wide greenhouse gas emissions are mainly from the direct greenhouse gas emissions generated Total wastewater emission tons 1596494 1665348 by fossil fuels consumed by ships vehicles and machinery. The carbon dioxide emission factor of fossil fuels is Wastewater emission intensity tons / million revenue 61.42 58.02 calculated using the calculation factors issued by the local government or authoritative institutions where the operation is located. 5. The Company's scope 2 greenhouse gas emissions are mainly from indirect greenhouse gas emissions generated by purchased electricity. The carbon dioxide emission factor for electricity is calculated by the local government or authoritative agency. 135 136NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Social Data Indicator Unit 2023 2024 Indicator Unit 2023 2024 Innovation-driven Occupational disease incidence percentage 0 0 Investment in scientific and technological Number of deaths from work person 3 1 innovation RMB ten thousand 25913 40259 Loss of working days due to work-related Number of R&D staff person 749 987 injury days 9972 1769 Ratio of R&D staff percentage 4.25 5.74 Supply Chain Management Number of valid patents pieces 625 851 Number of suppliers suppliers 13036 12463 Number of software Copyrights pieces 228 289 -Supplier distribution Safety Management Chinese mainlandHong Kong Macao and Taiwan suppliers 12848 12253 Investment in production safety RMB ten thousand 24884 24854 Other countries or regions suppliers 188 210 The amount invested in work-related injury insurance and production safety liability RMB ten thousand 3062 3041 The proportion of expenditure on percentage 66 59 insurance purchasing from local suppliers Safety supervision and inspection Staff Management Inspections conducted times 302 395 Staff profile Completion rate of rectification percentage 100 100 Total number of employees person 17635 17200 Safety hazard investigation -By type of employment Investigation conducted1 times 14842 30137 Full-time person 17635 17200 Investigation rate percentage 100 100 Part-time person 0 0 Safety drills and training -By Contract Type Safety drills2 times 1036 6952 Open-ended contract person 10768 11228 Total number of participants in safety Fixed term contract person 6867 5972 training person-time 207608 238127 No labor contract signed person 0 0 Total hours of safety training hours 431643 504347 -By gender Occupational Health Male person 14527 14294 Coverage of employee safety responsibility assessment percentage 100 100 Female person 3108 2906 Personal protective equipment distribution -By age coverage rate percentage 100 100 Pre-employment physical examination Below 30 person 3416 3365 coverage rate percentage 100 100 Age 31-50 person 11607 11158 Annual physical examination coverage rate Above 50 person 2612 2677 for active employees percentage 100 100 Basic medical insurance coverage rate for employees percentage 100 100 137 138NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Indicator Unit 2023 2024 Indicator Unit 2023 2024 -By rank Employee turnover rate percentage 2.95 2.38 Management layer person 221 240 -By gender General staff person 17414 16960 Male percentage 2.89 2.32 -By region Female percentage 3.22 2.65 China (including Hong Kong Macao and Taiwan) person 17634 17197 -By age Below 30 percentage 3.95 3.36 Other countries and regions person 1 3 Age 31-50 percentage 1.68 1.47 -By educational structure Graduate students (including master's Above 50 percentage 7.27 4.93 degree) person 883 1062 Social insurance contribution rate percentage 100 100 Undergraduate college person 6448 6782 Employee diversity Junior college person 4420 4057 Number of local employees employed person 11488 11687 Vocational high school high school and below person 5884 5299 Number of disabled employees person 16 20 New employee Number of ethnic minority employees person 95 174 Total new employees (person) person 482 393 The proportion of senior management personnel employed locally percentage 86 86 -By gender The proportion of management personnel employed locally percentage 96 90Male person 365 280 The proportion of women in management Female person 117 113 positions percentage 7 7 -By age Performance assessment Below 30 person 415 332 Number of employees who received performance evaluation and career Age 31-50 person 67 53 development assessment during the person 17353 16953 Above 50 person 0 8 reporting period The percentage of employees who received Employee turnover performance evaluation and career Total number of employees turnover person 520 409 development assessment during the percentage 98.40 98.56 reporting period -By gender Staff training Male person 420 332 Total annual training expenditure RMB ten thousand 3700 3769 Female person 100 77 Employee training coverage percentage 84.95 97.80 -By age Total number of employees trained person 14981 16822 Below 30 person 135 113 -By gender Age 31-50 person 195 164 Above 50 person 190 132 Male person 12409 14003 Employee turnover rate3 Female person 2572 2819 139 140NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Indicator Unit 2023 2024 Service Data -By rank Management layer person 221 238 Indicator Unit 2023 2024 General staff person 14760 16584 Total training hours hours 659925 850174 Quality of Service -By gender Average efficiency of 400000-ton ore carriers Male hours 523791 718960 tons/hour 6680.0 6208.6at berth Female hours 136134 131214 -By rank Maximum ship-time efficiency of container TEUs/hour 392.3 338.6 vessels Management layer hours 27350 25043 General staff hours 632575 825131 Average mainline ship hour efficiency of TEUs/hour 118.2 117.9 Democratic management container vessels Employee satisfaction percentage 100 100 Average mainline berthing efficiency of TEUs/hour 102.1 103.9 Employee care container vessels Employee assistance expenditure and condolence allowance allocation RMB ten thousand 1171 1132 Customer Service Additional insurance amount for employees RMB ten thousand 120 136 Conducted care visits for sick and needy employees person-time 767 723 Number of violations involving product and pieces 0 0 service information and labeling Public Welfare Public welfare donations RMB ten thousand 88 294 Violations involving marketing pieces 0 0 Number of hours of public service hours 18761 24429 communications Number of public service employees person 3772 5809 N umber of targeted welfare recipients and Petitioner satisfaction rate percentage 100 100 total beneficiaries person 32224 30743 Number of unprocessed customer times 0 0 1. T he Company expanded the statistical scope of data including company level department level and team level so complaints the data in 2023 is not comparable.Number of violations related to health 2. The Company expanded the scope of data statistics including on-site disposal plan special emergency drill and and safety impacts caused by products or pieces 0 0 comprehensive emergency drill so the data in 2023 is not comparable. services Number of complaints for safety and health 3. Employee turnover rate of each category = the number of employees who left the category within the year/the pieces 0 0 reasons total number of employees in the category by the end of the year. 141 142NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Report Standard Index Reference Indicators for ESG Special Reports Chapters and Sections GRI Shanghai Stock Exchange of Listed Companies Controlled by Central Reference Indicators Enterprises for ESG Special Reports Chapters and Sections GRI Shanghai Stock Exchange of Listed Companies Make Full Use of Recycling to 302-5、303-1、303-2、 Pollutant discharge Controlled by Central waste treatment Enterprises Realize Rational Utilization of 303-3、303-4、303-5、 305-7、306-1、306-2、 energy utilization water E.1.1E.1.3E.2.1 Resources E.2.2E.2.3E.5.2306-3、306-5 resources utilization About this Report 2-2、2-3 circular economy Actively Respond to Climate Glossary of Terms Change and Accelerate the Move 201-2、305-1、305-2、305-4 Tackling climate change E.3.1E.3.2E.3.4 Board Statement 2-14、2-22 Toward Net Zero Emissions E5.3E.5.4 Continue to Practice Ecological Chairman's Message Protection and Help Balance the 304-2 Ecosystem and E.4.1E.5.1 Ecosystem biodiversity conservation About Us 2-1、2-28、2-6、201-1 Social Chapter Governance Chapter Serve National Strategies and Focus on Strengthening the Demonstrate State-Owned 203-1、203-2 Rural revitalization and social contribution S.4.2S.4.3S.4.4 Leadership of Party Building G.1.1 Enterprise Responsibility Scientific and Steady Promotion 2-9、2-10、2-11、2-12、 G.1.1G.1.2G.1.3G.3.2 Strengthen Digital-Intelligent Innovation drive of Corporate Governance 2-13、2-18、405-1 Integration and Accelerate 418-1 technology ethics data Technological Innovation security and customer S.2.2S.2.3 Continuously Improve and 2-14、2-16、2-17、2-29、 Stakeholder privacy protection Optimize ESG Management 3-1、207-3 communication G.1.1 403-1、403-2、403-3、 Comprehensive Risk Goal-Oriented Approach to 403-4、403-5、403-6、 Management and Control G.2.1G.5.1G.5.2 Solidify Safety Foundations 403-7、403-8、403-9、 S.1.3 Integrity and Self-Discipline in 205-1、205-2、205-3、 Anti-commercial bribery Compliance with Business Ethics 206-1 and anti-corruption anti- G.2.2G.2.3 Standardized Management to Supply chain security unfair competition Ensure Healthy and Orderly 2-8、204-1、414-1 and equal treatment of Suppliers small and medium-sized S.3.1S.3.2S.4.2 Enhance Trust and Enrich G.3.1G.3.2G.4.1G.4.2 enterprisesInvestment Management 2-7、2-19、2-20、201- Tax Compliance and Risk 207-1、207-2 G.3.3S.4.1 People-Oriented Approach to 3、401-1、401-2、401- S.1.1S.1.2S.1.3Mitigation Actively Protect Employee Rights 3、403-1、404-1、404- Staff S.1.4S.1.5 Ethical Market Conduct and Fair 2、404-3、406-1 Competition 206-1 Service Chapter Environmental Chapter Craftsmanship for Continuous 416-1、416-2、417-1、 Product and service Environmental Service Quality Improvement 417-2、417-3 safety and quality S.2.1 Target-Driven Environmental 302-1、302-2、302-3、 Governance 302-4 compliance management E.5.2E.5.4E.5.6 Race Against Time to Optimize Product and service and energy utilization Service Efficiency safety and quality S.2.2 143 144NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Reference Indicators Third Party Evaluation for ESG Special Reports Chapters and Sections GRI Shanghai Stock Exchange of Listed Companies Controlled by Central Enterprises Entrusted by Ningbo Zhoushan Port Co. Ltd. the China Capital Market Research Institute a think tank under Refined Solutions for Enhanced Product and service Securities Times evaluated the Company's 2024 Environmental Social and Corporate Governance (ESG) Report Service Assurance safety and quality S.2.2 (hereinafter referred to as the "Report") with the following conclusions: Innovative Service Models for Comprehensive Customer Product and service Inclusive Engagement of Stakeholders: Benefits safety and quality S.2.2 The Company places great emphasis on communication and interaction with stakeholders including the government and regulatory bodies employees customers business partners suppliers industry organizations investors and Future Chapter community partners. By establishing diverse communication channels such as shareholders 'meetings congress of Keep in Mind the "Hardcore" workers and staff participation in industry forums and conferences and visits for exchanges the Company ensures Instructions and Accelerate the a thorough understanding of the needs and expectations of all stakeholders. At the same time it actively responds Construction of a World First- to stakeholder concerns through concrete actions incorporating their opinions and suggestions into the Company Class Port and a World First-Class decision-making and operations continuously optimizing management practices. The Company's inclusive Enterprise engagement with stakeholders is highly commendable.Appendix Sustainable Development Background: List of Material Topics and 3-2、3-3、207-3 Responsible Investigation At the national strategic level the Company actively implements the "Belt and Road" initiative building hub ports Management and promoting the "road-to-waterway" model for container transportation to support the high-quality development Annual ESG Performance Data 201-1、202-2、401-1 of the Yangtze River Economic Belt; at the regional level using ports as a link it optimizes layout and improves industrial systems driving the vigorous development of port-related industries in Ningbo and promoting industrial Report Standard Index production and livelihood security in Zhejiang Province; at the industry level through cooperation and standard Third Party Evaluation setting it promotes the high-quality development of the port shipping industry. Meanwhile the Company focuses Comments and Feedback 2-5 on environmental protection and biodiversity conservation clarifies responsibilities strengthens pollution control and contributes to the balance and stability of ecosystems demonstrating outstanding performance in the context of sustainable development.Substantive: The Company strictly adheres to the requirements of the "Shanghai Stock Exchange Self-Regulatory Guidance No.14 —— Sustainable Development Report (Trial)" and the "Shanghai Stock Exchange Self-Regulatory Guide No.4 —— Preparation of Sustainable Development Reports". Combining industry characteristics and business realities it follows the principle of "financial materiality + impact materiality" issuing a "Material Topics Survey Questionnaire".This questionnaire comprehensively analyzes the impact of ESG topics on the Company's financial economic environmental and social aspects. A total of 28 primary topics 82 secondary topics and 111 tertiary topics were identified. A material topics analysis matrix was constructed with 10 topics classified as "dual materiality" topics providing significant reference for ESG information disclosure. The Company has demonstrated outstanding substantive performance.Completeness: The Report comprehensively presents the Company's practices and achievements in economic environmental 145 146NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix social and corporate governance responsibilities for the year 2024; the "Scope of Content" and "Time Frame" on directors.Benchmarking against industry achievements such as Ningbo Zhoushan Port becoming the world's only page 1 clarify the boundaries and period covered with the disclosed entities being the Company and its consolidated port with two "10-million-TEU container" terminals its inclusion in the "Top 50 Listed Companies in New Quality financial statements' subsidiaries spanning from January 1 to December 31 2024 demonstrating excellent Productive Forces" and the "2024 Global Zhejiang Entrepreneurs ESG Top 100" demonstrates the Report's strong completeness. comparability performance.Accuracy: Reliability: When compiling the Report the Company strictly adheres to international standards such as the United Nations The Company by international and domestic ESG management standards and regulatory requirements and taking Sustainable Development Goals Corporate Action Guidelines (SDGs) and the Global Reporting Initiative's into account the characteristics of the port industry and its actual situation has compiled and released the "ESG Sustainability Reporting Guidelines (GRI) as well as the information disclosure requirements of the State-owned Management Manual" providing standardized regulated and systematic guidance for the Company's ESG work.Assets Supervision and Administration Commission and the Shanghai Stock Exchange. The Company also refers The information disclosed in the "Report" is sourced from relevant statistical data of the Company and has been to guiding documents from the National Standardization Administration and China Enterprise Research Institute reviewed and approved by the Board of Directors demonstrating excellent reliability.ensuring the standardization and authority of the report content. Meanwhile the Company collects data through multiple channels and independently develops an ecological environment management system to achieve efficient Timeliness: data collection and precise analysis demonstrating excellent accuracy. The company discloses ESG reports on a regular fiscal year basis and its timeliness is excellent.Balance: The Report discloses negative data such as the number of "disciplinary and administrative sanctions" and the total amount of hazardous waste emissions. At the same time it elaborates on specific measures taken by the Company to strengthen compliance and tax risk management maintain integrity and manage the discharge and treatment of pollutants and waste water resource utilization clean production and green design. This demonstrates a good balance.Clarity: The Report comprehensively showcases the annual progress and achievements of key topic of concern to stakeholders from dimensions such as governance environment rural revitalization technological innovation production safety supply chain management employees services and future outlook. It enhances the intuitiveness and readability of the content through a wealth of visual tools including numerous cases images tables diagrams and flowcharts making the framework clear. Additionally the Report discloses a list of material topics and management tables at the end of the document actively responding to the United Nations '2030 Sustainable Development Goals in the main text; it lists corresponding highlights at the beginning of chapters on governance environment society and services; and provides key performance data for various topic such as party building and compliance construction at the beginning of these sections facilitating readers' quick grasp of core information. It also sets up special columns on ESG development goals and smart port construction to help readers gain a deeper understanding of relevant content. Overall the report is logically rigorous rich in information and excels in clarity.Comparability: The Report maintains consistent disclosure of key metrics from the previous year including greenhouse gas emissions comprehensive energy consumption employee training participation and the number of female 147 148NINGBO ZHOUSHAN PORT COMPANY LIMITED ENVIRONMENTAL SOCIAL AND GOVERNANCE (ESG) REPORT 2024 Preface Governance Environmental Social Service Future Chapter Chapter Chapter Chapter Chapter Appendix Comments and Feedback Dear reader: Thank you for reading this report! We sincerely look forward to your evaluation and valuable feedback so that we 2. Online feedback can continue to improve our ESG work and enhance our ESG responsibility and performance! Email address: ird@nbport.com.cn Company website: www.nbport.com.cn 1、Selective questions (please select "√ " in the corresponding position) Please leave your contact information. 1. Your overall impression of this report is: □ Very Good □ Good □ Average □ Below Average □ Poor Name Work unit 2. What do you think of the quality of ESG information disclosed in the report □ Very Good □ Good □ Average □ Below Average □ Poor Contact Email 3. What do you think of the structure of this report □ Very reasonable □ Relatively reasonable □ Average □ Below Average □ Poor 4. What do you think of the report layout design and presentation form □ Very Good □ Good □ Average □ Below Average □ Poor Open-ended questions: 1. What additional information do you think should be disclosed in this report 2. What aspects do you think can be improved in the 2024 Environmental Social and Corporate Governance (ESG) Report of Ningbo Zhoushan Port Co. Ltd. Please give your valuable feedback and suggestions.You may provide your feedback and suggestions through the following channels: 1. Offline mailing Mailing address: Ningbo Global Shipping Plaza No.269 Ningdong Road Yinzhou District Ningbo Zhejiang Province China Postal code: 315042 149150