2024
Sustainability Report
Goneo Group Co. Ltd.CONTENT Preface Appendix
About the Report 01 ESG Performance 166
Message from the Board of Directors 02 ESG Performance of Banmen Electric 174
Index of Indicators 177
Third Party Assurance Report 188
Carbon Verification Report 191
010203040506
About Goneo Sustainability Management Governance Environment Value Chain Society
Company Profile 06 Sustainability Strategy 12 Corporate Governance 22 Environmental Management 50 Innovation and R&D 86 Labor and Human Rights 120
Our Business 07 Sustainability Management 13 Risk Management and Compliance 26 Tackling Climate Change 55 Product and Service Quality 93 Human Capital Development 130
Company Honors 08 Sustainable Development Goals 15 Business Ethics 30
and Tracking Pollutant and Waste Management 73 Customer Relationship Management 103 Occupational Safety and Health 146
Data Security and Privacy Protection 41
Materiality Assessment 16 Water Resource Utilization and 77 Sustainable Supply Chain 108 Rural Revitalization and 161
Wastewater Discharge Social Contribution
Stakeholder Communication 18 Resource Utilization and Circular 80
Economy
Ecosystem and Biodiversity Protection 82About the Report
Description
Based on the principles of objectivity standardization transparency and comprehensiveness the 2024 Sustainability Report of Goneo Group
Co. Ltd. discloses in details about the Company’s practices and performance in environmental social corporate governance (ESG) and
other areas of responsibilities in 2024.Time frame
From January 1 to December 31 2024. To enhance the comparability and quality of the Report some content is appropriately retroactive
to previous years and subsequent events related to 2025 are added.Reporting scope
The organization scope of the Report is Goneo Group Co.Ltd. and its subsidiaries.Descriptions on references
For the convenience of expression and reading "Goneo Group Co.Ltd." is also referred to as "we" "Goneo Group" "Goneo" "Company" or
"Group" in the Report.Descriptions on data
The data sources used in the Report include the original data on the Company's actual operation annual financial data internal statistical
reports administrative documents and reports etc. The financial data has been independently audited by Pan-China Certified Public
Accountants LLP and the non-financial key data has been verified by MioTech LLC. The financial data in this Report is in RMB. In case of
any inconsistency with the financial report the financial report shall prevail.Forward-Looking Statement
This Report contains forward-looking statements regarding business activities events or developments that the Company anticipates will
occur in the future which is distinct from the statements of historical fact. Future results or developments may differ substantially from
these forward-looking statements due to various factors. Unless regulatory requirements dictate otherwise the Company is under no
obligation or duty to update any forward-looking statements made in this report before April 23rd 2025.Compilation basis
Sustainable Development Goals (SDGs) Corporate Action Guidelines of the United Nations
Sustainability Reporting Standards from Global Sustainability Standards Board (GRI Standards)
Guidelines No. 14 of Shanghai Stock Exchange for Self-Regulation of Listed Companies—Sustainability Report (Trial)
No. 1: General Requirements and Disclosure Framework and No. 2: Response to Climate Change in the Guideline No. 4 of Shanghai Stock
Exchange on Self-Regulation of Listed Companies – Preparation of Sustainability Reports
Reporting principles
This Report adheres to principles of accuracy balance clarity comparability completeness sustainability background timeliness and
verifiability.Report acquisition
The Report is released in electronic form. You can view and download it on the website of the Shanghai Stock Exchange (www.sse.com.cn)
and the Company's official website (www.gongniu.cn)
01Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Message from the Board of Directors
In 2024 we overcame the highly uncertain business environment and multiple challenges achieving double-digit growth in both Smart Ecosystem: Driving Industrial Upgrading with Health and Intelligence
operating revenue and net profit. The total revenue for the year reached RMB 16.831 billion a year-over-year increase of 7.24%; net profit
attributable to the parent company was RMB 4.272 billion a year-over-year increase of 10.39% maintaining a steady and robust growth. The wave of digitalization is transforming electricity usage in households with consumers increasingly demanding safety comfort health and
intelligence. In response to this trend Goneo will focus on healthy lighting integrating AI smart technology to create comprehensive and safe
Since 1995 Goneo has grown from a small workshop into an industry-leading listed company. After thirty years of pursuing our dreams home electrical solutions building a safe comfortable healthy and intelligent home electrical ecosystem for consumers.now is the time to strive further. Standing at this significant milestone of turning thirty-one we pay tribute to our original entrepreneurial
aspiration and embark on a new journey with unwavering confidence.New Energy: Achieving Industry Leadership through Product and Service Innovation
The energy sector continues to evolve and new energy is profoundly changing consumers’ lifestyles. Goneo will focus on the charging business
leveraging technological breakthroughs product innovation and service innovation to achieve industry-leading status in the domestic charging
market. In the energy storage sector Goneo will accelerate industry expansion centering on product competitiveness capturing certain
Building Competitiveness with Craftsmanship opportunities in industry cycle adjustments and building comprehensive all-round competitiveness.Over the past thirty years we have focused on the electrical industry through systematic capability building and continuous innovation
establishing long-term comprehensive competitiveness. From "indestructible sockets" to "electrical safety experts" the Goneo brand has
become synonymous with "quality" and "safety" in the minds of consumers. This trust stems from Goneo’s unwavering commitment to Internationalization: Building a Global Presence through Localized Strategies
craftsmanship.For us globalization is not an option but an essential response. Goneo is developing a global business footprint promoting the localization of
We are dedicated to perfecting traditional products based on customer needs and deeply integrating innovative technology. Through electric connection smart electrical and new energy businesses. We drive innovative business models through refined channel management
continuous R&D investment and product iterations we consistently break industry boundaries redefine new standards for customer capabilities allowing the world to witness the quality and innovation of Chinese brands.experiences and ensure the safety of every family. We also continuously optimize marketing channels accelerate digital transformation
to make shopping more convenient for consumers and provide services that are free of worries. We have built an excellent supply chain
system leveraging the world’s largest manufacturers of converters and wall switches to create an end-to-end intelligent supply chain
ecosystem offering efficient and high-quality delivery experiences for users worldwide. By focusing resources through professionalism
and dedication fostering collaboration with systematic thinking and practicing long-termism through forward-looking planning we
ensure the company maintains strategic agility amid complex environments and stays steady amid cyclical fluctuations.Looking ahead regardless of changing circumstances Goneo will continue to adhere to the spirit of “professional focus striving to be the best andtaking the long road.” We will work side by side with every shareholder employee and partner to create greater social value maintain stability and
Illuminating the New Journey with Mission move forward steadily toward the future!
Today we find ourselves amidst unprecedented changes in a century. With profound shifts in the global political and economic landscape
a deep restructuring of international trade rules and the accelerated evolution of domestic industries and consumption patterns how to
seize the opportunities of certainty from uncertainty and maintain stability and long-term development is a question posed to us. By 2025
we will remain committed to the vision of becoming "the global leader in the civil electrical industry." We will focus on three strategic areas:
"smart ecosystem" "new energy" and "internationalization." Through systematic capability building and innovative thinking we will seize
opportunities in the midst of transformation lead through innovation and brand development and provide exceptional products and Board of Directors Goneo Group Co. Ltd.services to global consumers. We are dedicated to the electrical industry building long-term comprehensive competitiveness through April 2025
systematic capability development and continuous innovation. From "indestructible sockets" to "electrical safety experts" the Goneo
brand has become synonymous with "quality" and "safety" in the minds of consumers nationwide. This trust is rooted in Goneo’s unwaver-
ing commitment to craftsmanship.
02 03Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
About Goneo
Through its developmental journey Goneo Group has continuously
expanded its business boundaries while deeply focusing on key sectors
such as civil electrotechnics successfully establishing a diversified busi-
ness system. Backed by superior quality and widespread recognition its
products are sold in numerous countries and regions worldwide. With its
outstanding performance within the industry and remarkable operational
capabilities Goneo Group has received numerous accolades over the
years fully demonstrating its leading position within the industry.Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Company Profile Our Business
Founded in 1995 Goneo Group is a company specializing in electric connections intelligent electrical lighting and new energy in the civil electrical The Company accelerates development across the smart ecosystem new energy and international operations. With innovation at our core we
industry. Guided by our vision to “become a leader in the international civil electrical industry” and our mission to “provide customers with a safe and continue to build comprehensive competitive advantages in product development marketing effectiveness and operational excellence leveragingcomfortable experience to use power” we adhere to our development philosophy of “taking the long way with professionalism and devotion and our leading positions in product R&D marketing supply chain and branding. Throughout our years of development Goneo has established threestriving for No. 1”. Goneo has consistently delivered innovations in functionality technology and design. In recent years we have unveiled a range of major business segments: electric connection intelligent electrical lighting and new energy. From residences to offices to mobility Goneo hashighly recognized new products such as the Master Track Socket the Butterfly Wing Ultra-thin Switch the Bladeless Fan Lamp the “Mini Power consistently provided consumers with safe and reliable electrical products and services for three decades.Cabin” Socket the Safe Charging Point and the Smart No-Main-Lamp Lighting.Beginning with our flagship socket segment Goneo has evolved over 30 years to establish a sustainable industrial portfolio centered on civil electrical
systems and lighting solutions. Market research1 confirms our widespread adoption with 7 out of 10 Chinese households using Goneo products. Our
reputation as a “Safety Electrical Expert” has become firmly established in consumers’ minds. Business Domains Product Category
electric connection Adapters (power strips) digital accessories etc.Wall switches and sockets LED lights (smart no-main-lamp lighting) safe circuit breakers
Smart Electrical Lighting smart bathroom heaters smart door locks smart clothes drying racks smart curtain
Provide customers with a Loyalty integrity machines etc.safe and comfortable power professionalism and
use experience devotion
new energy vehicle charging points/plugs household chargers industrial and commercial
Mission Core Values New Energy
Become a leader in the Being the best and taking the chargers outdoor portable chargers etc.international civil electrical long way with professionalism
industry and devotion
Vision Corporate Concept
Business Category
1 Data source: Shangpu Consulting Group
06 07Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Company Honors
Trusted Brands
National Brand for Product and Service National Quality Leading Brand in Civil
Quality and Integrity Electrician Industry
Innovative Products China Association for Quality Inspection China Association for Quality Inspection
Zhejiang Manufacturing IDA Industrial Design - Q56
Excellence - Track Socket GB1 Intelligent Door Lock National Quality Leading Enterprise in National Consumer Quality and
Civil Electrical Industry
Economy and Information Teachnology International Design Awards Farmani Reputation Guaranteed Product,Department of Zhejiang Group China Association for Quality Inspection China Association for Quality Inspection
IDA Industrial Design - Q32P IF Industrial Design - G56 Butterfly Wing
Intelligent Door Lock Ultra-thin Switch Trustworthy Product in Nationwide National Quality Inspection Trustworthy
iF Industrial Forum Design GmbH iF Industrial Forum Design GmbH Quality Inspection Product
China Association for Quality Inspection China Association for Quality Inspection
iF Industrial Forum Design - Mini IF Industrial Design - G67 Master Series
Power Cabin USB Socket Switch National Demonstration Enterprises for
Product and Service Quality and Integrity
iF Industrial Forum Design GmbH iF Industrial Forum Design GmbH
China Association for Quality Inspection
iF Industrial Forum Design - Master Track Socket (Series)
iF Industrial Forum Design GmbH Enterprise Striving for Excellence
Top 100 Manufacturing Enterprises of
Second Prize of Zhejiang Science and Zhejiang Province in 2024
Technology Progress Award
Enterprise Federation of Zhejiang Province
People's Government of Zhejiang Province Entrepreneurs Association of Zhejiang
Province Industrial Economy Federation of
Zhejiang Province
Top 100 Fastest Growing Enterprises of
Zhejiang Province in 2024
Enterprise Federation of Zhejiang Province
Entrepreneurs Association of Zhejiang
Province Industrial Economy Federation of
Zhejiang Province
08 09Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Sustainability Management
As an industry leader we are dedicated to establishing a bench-
mark for sustainability in driving corporate green transition and
enhancing overall social value. During the reporting period Goneo
Group joined the UN Global Compact to collaborate on advancing
global sustainability.Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Sustainability Strategy Sustainability ManagementSustainability has always been embedded in Goneo’s strategic DNA. With our vision of becoming a “leader of sustainability value in the internation- To strengthen the top-level design of ESG governance and systematically drive the implementation of our sustainability strategy in 2024 Goneoal civil electrical industry” we have systematically developed a sustainability strategy framework structured around four pillars: management Group further enhanced the ESG governance structure and ESG management capabilities. In accordance with the Code of Corporate Governance for
mechanism international certifications dispute management mechanism and ESG value communication aiming to drive long-term alignment Listed Companies the Articles of Association of Goneo Group and other relevant regulations the Company has established an Environmental Social and
between corporate value and social value. Governance (ESG) Committee. The Chairman of the Board of Directors serves as the head of this Committee providing comprehensive leadership forstrategic ESG deployment. The sustainability governance system has evolved into a long-term operational framework built on “strategy driving-insti-tutional guarantee-closed-loop management”.ESG Governance Hierarchy Main Responsibilities
Vision
Leader of sustainability value in the international civil electrical industry
Researching and formulating strategic management plans of ESG management frameworks
systems and detailed implementation guidelines;
Identifying and supervising ESG-related risks and opportunities that profoundly impact the
To implement ESG principles according to international standards establish the best ESG practices in the international Company's operations guiding the Company in taking fitting measures to navigate ESG risks and
civil electrical industry and enhance capital market performance opportunities
Strategic Goals
Delving into the industry’s ESG developments and ESG performance to establish the Company’s
annual ESG management targets
Supervising and guiding ESG work and its implementation according to the Company’s sustain-
ability objectives strategic plans action plans work requirements etc. to drive departmental
execution of their respective work tasks
MSCI CSA EcoVadis CDP Disput Incidents ESG Committee
Determining the composition of the ESG Executive Office based on the Company’s requirements
Monitoring for ESG work
indicators
Reviewing the Company’s ESG reports and other major ESG-related matters
Convening regular ESG management meetings (bi-annually) to receive reports from the ESG
Management International Dispute Management ESG Value
Executive Office and business units and analyze the ESG situation
Mechanism Certifications Mechanism Communication
Management of toxic or Environmental certifications Customer satisfaction enhance- ESG value
hazardous substances Verification of greenhouse ment management process communication
Management of carbon gases Employee turnover rate manage- mechanism Charged with the day-to-day affairs of the committee and the execution of its decisions its duties
emissions Product certification ment process include but are not limited to preparatory work for committee resolutions routine work
Management of product Human rights certifications Media interview filing and coordination meeting orchestration (subject to a spot inspection each month) and the
quality and safety reporting process
Compliance certifications ESG Executive Office realization of committee-related determinations - all falling within the remit of the Executive
Four Pillars Management of Data leakage process Office for the hands-on execution of responsibilities of the ESG Committee
sustainable supply chain Sustainable sourcing
certifications Financial and audit report issuance
Management of labor process
rights Business ethics certifications Marketing compliance process
Business Ethics Information security
certifications Product defect and recall Management management process Internalizing and enacting resolutions of the ESG Committee
Information disclosure
verification Anti-discrimination whistleblowing Undertaking ESG initiatives to achieve or assist in achieving the department's ESG performance
Process
Functional Departments Routinely reporting the department's ESG endeavors to the ESG Committee while embracing the
and Business Divisions ESG Committee's oversight and guidance
ESG Indicator Management System ESG Capacity Building
Strategic
Support
Core Responsibilities at Each Hierarchical Level of the ESG Governance Structure
12 13Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Each year based on ESG rating and the Company’s development strategy Goneo Group benchmarks against industry best practices to determine
material ESG mattersindicators and targets to be improved in priority formulates specific work plans and key milestones and sign responsibility Sustainable Development Goals and Tracking
agreements to ensure execution by relevant functional departments and business divisions.The Company has established a systematic target tracking mechanism that clearly defines our future development direction. We regularly review
Key results of sustainable governance achievements in 2024: Formulated and released progress across various indicators to ensure the steady achievement of our sustainable development goals.Established the Business Established the Employee 11 ESG-related systems
Ethics Committee Care Committee
Developed
Category of Issues key stage Achievement of Contributions to Targets for 2024 UN SDGs
Established an ESG value 11 annual ESG quantitative targets and
communication platform Achieve a green energy ratio of 7.5% or higher
Reduce electricity costs per RMB10000 of output value
Climate Change Response
in comprehensive energy consumption by 5%
Implemented the Top 10 Controversial 13 institutional process indicators year-on-year
Incident Management Mechanism
Achieve a 5-ton reduction of toxic and hazardous
Waste Management
substances at their source
To establish a top-down long-term mechanism for ESG enhancement and continuously advance sustainability the Company has implemented an
ESG assessment and incentive system. This system links ESG performance to management performance and extends to the heads of functional
Maintain 100% compliance rate for wastewater waste
departments and business units ensuring performance compensation is aligned with assessment outcomes. The ESG performance assessment
Pollutant Emissions gas and waste emissions
encompasses both the practice level of relevant topics and the management of dispute incidents. It evolves continuously according to industry
Record zero major EHS incidents
characteristics promoting the integration of ESG standards into the core business system to consolidate the foundation for risk prevention and
control and support high-quality development. The ESG performance assessment is detailed as below:
Products Trusted by
Record zero major product quality incidents
Customers
Decrease employee turnover rate by 5% year-on-year
Assessment Human Capital MSCI and EcoVadis ratings Achieve an employee administrative satisfaction rate of
Goals Development 80% or higher
Executive Office of the ESG Committee ESG experts
Occupational safety and Maintain a Lost Time Injury Rate (LTIR)at or below
Assessment Vice Presidents in charge of functional departments department heads ESG counterparts health 0.84
Scope
Heads of overseas factories and the New Energy Business Division ESG counterparts
Ensure 100% supplier integrity agreement signing rate
Sustainability-related practice level
Assessment
Indicators ESG-related dispute incidents
Integrity Compliance Reach 70% coverage in integrity risk assessments
across integrity management processes of business
units
Achieve 70% coverage in audit verification of
Assessment -20%~20% fundamental solutions to integrity risk points across
Weight integrity management processes of business divisions
ESG Targets: Negative assessment with negative incentives granted if targets are not achieved Maintain zero data leakage incidents in the information
Privacy and Data Security
Assessment ESG Topics: Assessment of implementation levels of sustainability-related topicswith rewards for positive
system
Mechanism performance and penalties for underperformance
Dispute Incidents: “Veto” assessment where responsible departments and individuals face performance
deductions when dispute incidents occur
Achieved In progress Uncompleted
14 15Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Materiality Assessment
Occupational Health and Safety Product Quality and Safety
Business Ethics
Sustainable Supply Chain
In 2024 with reference to the Sustainability Report Guidelines1 and the Guidelines for Sustainability Report Compilation3 of Shanghai Stock Exchange Climate Change Response
based on ESG rating outcomes Goneo Group revised and refined topics in previous years reorganized a list of material topics and conducted double Rural Revitalization and Social Contribution
materiality analysis of ESG topics. Labor Rights
Pollutant Emissions and Waste Management
Resource Utilization and Circular Economy
Energy Utilization
Human Capital Development
The materiality assessment process of Goneo Group is as follows:
Water Resource Utilization Compliance and Risk Management
Data security and customer privacy
Framework Reference: We identify focus topics of this year by referencing ESG ratings SDGs GRI and SSE
guidelines with considerations given to Goneo Group’s local policy regulations industry background
business activities and strategic development direction.Stakeholder Identification: Through multi-party research we identify key stakeholders closely connected
to Goneo Group’s business operations.Topic List: Through reorganization and consolidation we screen 16 topics with more clearly defined and Ecosystem and Biodiversity Conservation
Identify unified connotations.Financial Materiality
Communication Channels: We establish diverse communication channels including written interviews Double Materiality Matrix
phone interviews meeting discussions shareholders’ meetings and online questionnaires to thoroughly
understand stakeholders’ concerns.Multidimensional Analysis: We clarify the boundaries of all topics through analysis of local regulatory
Analyze requirements management practices of outstanding industry peers and third-party expert opinions.Issues of Double Materiality Issues of General Issues of Non-Materiality
Scoring System: We utilize stakeholders’ double materiality results to rank ESG topics by materiality. Social Product Quality and Safety Governance Compliance and Risk Management Environment Water Resource Utilization
Matrix Building: We develop a double materiality matrix of ESG topics to visually represent each topic’s
relative significance to the Company. Environment Climate Change Response Governance Data security and customer privacy Environment Ecosystem and Biodiversity
Rank ConservationSocial Labor Rights Governance Business Ethics
Environment Energy Utilization Social Sustainable Supply Chain
Social Occupational Health and Social Rural Revitalization and Social Contribution
Review and Confirmation: We submit assessment results to the Board of Directors and the ESG Committee for Safety
review and confirmation to ensure objective and comprehensive topic assessment. Environment Pollutant Emissions and Waste Management
Results Application: We use assessment results as the core basis for Goneo Group’s ESG management and
planning guiding both information disclosure and strategy implementation. Environment Resource Utilization and Circular Economy
Confirm
Social Human Capital Development
Materiality Assessment Process
? Guidelines No. 14 of Shanghai Stock Exchange for Self-Regulation of Listed Companies - Sustainability Report
? Guide No.4 for Self-Regulatory Supervision on Listed Companies of the SSE - Compilation of Sustainable Development Reports
1617
Impact MaterialityPreface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Stakeholder Communication Category of issues Topics of Concern Means and Channels of Communication
Green Office Training and Onboarding
Occupational Health and Safety Regular Meetings
Establishing effective and transparent communication channels is essential for understanding and meeting stakeholder expectations. To this end we
Occupational Training and Emails and Suggestion Box
have implemented appropriate communication methods for different stakeholders enabling Goneo to gather timely feedback identify potential
Development
risks and opportunities and refine ESG decision-making. Employee Activities
Protection of Employees' Rights Employee Performance Assessment
and Interests
Employees
Employee Communication and
Democratic Management
Category of issues Topics of Concern Means and Channels of Communication Employee Care
Diversity and Equal Opportunity
Energy Management Inspections by Government and
Water Resources Management Regulators Developing the Circular Economy Emails
Waste and Hazardous Compliance Inspections and Checks Biodiversity Protection Telephone Call
Substance Management Forums Conferences and Seminars
Responding to National Strategies Company announcement
Law-Abiding and Compliant Regular Meetings with Local
Operations Government Representative Practicing Social Responsibilities Company Website
Government Departments
and Regulators Intellectual Property Protection Routine Policy Implementation
Social Networking Platforms
Improving Corporate Social Media
Society and the Public
Governance Charitable Donations and Volunteering
Business Ethics Compliance Community Activities
Climate Change Response General Meeting of Shareholders
Clean Technology Investor Communication Meeting
Opportunities Online Performance Presentations
Product Quality and Safety SSE e-Interactive Platform
Transparent Disclosures Investor hotline Industry Communication and Selection and Evaluation
Risk Management Company Survey Development Procurement Processes
Protection of Rights and
Shareholders and Investors Telephone Consultations Supply Chain Management
Interests of Investors Performance evaluations
Email Partner
ESG Strategy Regular Communication with
Regular Reporting and Official Business Partners (e.g. email
Website Disclosure meetings)
Green product Customer Satisfaction Surveys
Customer Relationships Email and Daily Phone Communications
Product Quality and Safety Customer Mailbox
Accessibility of Products and Client visits
Customers Services Handling Customer Complaints
18 19Preface 前篇About Goneo S治us理tainability Managem价en值t 链 Governance 环En境vironment Value社 C会hain Society 附A录ppendix
Governance
Goneo Group continuously refines the corporate governance framework.We optimize management systems and institutional matrix strengthen
risk control standardize our code of business ethics build a robust infor-
mation security defense and enhance information disclosure quality
thereby driving corporate compliance and operational excellence.Major Material Topics of Sustainability Covered in this Chapter:
Compliance and Risk Management
Business Ethics
Data security and customer privacy
SDGs Addressed in this Chapter:
01 02Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Corporate Governance Board Diversity Embracing the core principles of ensuring scientifically sound and fair corporate decision-making and protecting all shareholders’ interests the Company establishes a
and Independence mechanism for Board diversity and independence. Directors are selected strictly in
accordance with relevant regulations with deliberate consideration given to diversity
factors including gender age cultural and educational backgrounds professional
experience knowledge and skills to enhance Board diversity. The Company appoints
Goneo Group adheres to governance principles of compliance efficiency and transparency. We have established a governance structure consist- independent directors in compliance with relevant laws regulations and regulatory
ing of the Board of Directors the Board of Supervisors the Shareholders’ General Meeting and Senior Management forming a management requirements. We clearly define their duties and authorities and standardize their
mechanism with clearly defined powers and responsibilities as well as effective checks and balances. We value shareholder rights engages in performance processes. The independent non-executive directors maintain no
multi-channel communication optimizes information disclosure safeguard investor interests and promotes stable corporate operations. relationships with Goneo Group its controlling shareholders or actual controllers that
might compromise their independent and objective judgment enabling them to
provide independent and impartial opinions on major decisions and safeguard
corporate governance standardization and transparency.Governance Adhering rigorously to the laws and regulations such as the Company Law of the People’s Republic of Directors possess backgrounds and skills across strategic management financial
China the Securities Law of the People’s Republic of China the Code of Corporate Governance for Listed
management risk management electrical machinery and equipment manufacturing
System Companies in China and the Rules Governing the Listing of Stocks on the Shanghai Stock Exchange sustainable development among others. They can provide strong support for the
Goneo has established a sound governance structure and management system. This forms a
Company’s strategic planning operational decision-making and risk control ultimately
governance mechanism for coordination and checks and balances among the power decision-mak-
advancing the Company’s stability.ing supervisory and executing departments with clearly defined powers and responsibilities
ensuring the Company’s scientifically sound and rational decisions.The Board of Directors has established an Audit and Risk Committee and set up strategy nomina-
tion remuneration and appraisal and other special committees. These special committees are
responsible to the Board of Directors and perform their duties under the authorization of the Articles
of Association and the Board of Directors. Proposals shall be submitted to the Board of Directors for Independent Risk Control Board member Gender Financial expert Legal expert Industry expert
deliberation and resolution. Members of the special committees are all composed of directors director expert
among whom the Audit and Risk Committee the Nomination Committee and the Remuneration and
Appraisal Committee have independent directors accounting for the majority and serving as Ruan Liping Male
conveners. The convener of the Audit and Risk Committee is a professional accountant. The Board of
Directors is responsible for formulating work procedures for these special committees and standard-
izing their operations.Ruan Xueping Male
In 2024 we continued to refine our corporate management systems and working rules. These
revisions encompassed the Articles of Association the Management System of Corporate Market Value
and the Measures for the Administration of Implementation Assessment of the Restricted Stock Incentive Liu Shengsong Male
Plan thereby fostering a more scientifically sound and comprehensive institutional framework.Board members participate actively in internal and external training sessions on standardized
operations and information disclosure thereby enhancing their governance capabilities. For more
Zhou Zhenghua Male
details regarding corporate governance Board members and performance-linked compensation
please refer to the 2024 Annual Report of Goneo Group Co. Ltd.Xie Weiwei Male
Zhou Wenchuan Female
In 2024 we held Chen Zhen Female
Shareholders meetings of the Board of meetings of the meetings of specialized committees
Meetings Directors Supervisory Committee under the Board of Directors Li Gang Male
2769
Li Jianbin Male
22 23Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
As of the end of 2024
Including 2 female directors Key Performance
he Board comprised
(22.2%)
9 7 male directors(77.8%) directors Published
150 announcements and online documents
Hosted including and
3 independent directors
(33.3%) 3 performance briefings 1 Shanghai Stock Exchange live-broadcast 1 Investor Day event
and 6 directors with industry performance presentation
experience (66.7%).Conducted
2 training sessions on internal information disclosure and investor relations management
Investor Goneo Group adheres to principles of truthful accurate complete timely and fair informa-
tion disclosure. We strictly comply with laws and regulations such as the Rules Governing the
Communication Listing of Stocks on the Shanghai Stock Exchange and the Measures for the Administration of
Information Disclosure by Listed Companies. We implement internal policies such as the
Management System of Information Disclosure Affairs and the Internal Reporting System for
Significant Information. In addition through ad-hoc internal and external training and
exchange activities we continuously elevate our information disclosure management.The Company prioritizes shareholder interests by formulating and refining the Investor
Relations Management System and the Market Value Management System. Through multiple Awards and Honors
channels including the official website the Shanghai Stock Exchange website the SSE e-Inter-
active Platform new media telephone fax and email as well as forms such as the General
Meeting of Shareholders Investor Briefing Roadshows Analyst Meetings and Reception for
Visiting Research we have established a multidimensional investor communication mecha- Recognized among "Best Practice Cases of Investor Relations Management for Listed Companies in China" "Best Practice in Annual
nism. This forms a constructive interaction with the capital market enhancing our informa- Results Presentation" and "Specialized Training on Results Presentation for Listed Companies in Shanghai"
tion transparency.Received the "Golden Bull Most Investment Value Award for Listed Companies of the Year" and ranked among "Top 100 Most
Case Investors pay a visit to Goneo Group for enhancing mutual understanding Valuable Main Board Listed Companies during the 18th China's Listed Company Value Selection"
In November 2024 Guotai Junan Securities organized an on-site visit to Goneo Group with investors touring the product exhibition
hall automated production lines smart manufacturing facilities and logistics workshops. The Company facilitated face-to-face
discussions with investors addressing inquiries about performance business development and market layout to facilitate
communication. Received Grade- A in information disclosure by the Shanghai Stock Exchange for three consecutive years
"I am a Shareholder" Investor Activity at Goneo Group
24 25Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Risk Management and Compliance Risk Identification In alignment with its business management and operational practices Goneo Group categorizes risks into five types: strategic risks financial risks market risks operational
and Response risks and legal risks. Building upon the internal control system we prioritize risk
management by establishing a mechanism for risk identification and assessment
processes. This approach enables ex ante durante and ex post risk control. We embed
risk management into the internal control process system and enhance risk manage-
The Company has established a risk management and internal monitoring system aimed at risk prevention and control. Referencing relevant ment foresight. Additionally we incorporate sustainability-related risks into our daily risk
international risk management frameworks we have created a comprehensive risk management system. management covering topics such as business ethics waste management occupational
health and safety product quality supplier management and customer service.The Company maintains a balanced approach between risk management and operation-
Risk Management In accordance with applicable laws and regulations referencing COSO’s Enterprise Risk al efficiency. Our focus of risk management is on critical business areas and high-risk
Management Framework and the Basic Norms for the Internal Control of Enterprises and projects. Driven by annual targets we encourage business divisions to conduct regular
Structure combined with key risk areas of business processes Goneo Group has formulated and risk assessments (at least semi-annually) establish specialized processes for high-risk
updated numerous systems including the Risk Management System and the Internal assessment and form evaluation teams comprising division heads and second-tier
Control Management System. With compliance management as a focal point the Company department leaders to develop a list of major risks. For the Group’s major risks the Audit
has constructed an all-encompassing risk management system that involves all employ- and Inspection Center leads collaborative efforts with business units to create a dedicat-
ees processes and systems to safeguard high-quality development. ed governance team and develop control measures.The Group has established a Board-led organizational system for risk management In 2024 the Company implemented risk management initiatives across all business units
which conducts top-down comprehensive management of internal compliance and risk with a dedicated focus on material integrity and safety product quality procurement
management. In addition in line with our business management and operational practic- management and new business processes. This strategic alignment embeds risk
es we collect identify assess respond to monitor and provide early warnings for awareness into various business activities supported by self-examinations internal
potential risks. We have also established a regular emergency reporting mechanism for inspections improvements and recaps of risks.major special risks and significant matters.Board of Directors Study the various major risks faced by the Company and their current management
Decision-making status determine the overall risk management objectives risk appetite and risk
Institution tolerance and make effective risk control decisions
Audit and Risk In 2024 the Company conducted
Committee risk management in high-risk areas Guide supervise and evaluate the Company's risk management work and review the
Decision-making such as material management. company's major risk early warning system and emergency response mechanism
Institution Following identification and
closed-loop management high-risk
incidents decreased by
Risk Management Organize and implement risk management work promote the construction and
Department operation of the risk management system and organize risk assessment and treatment 93 %
Management work
Institution Review the Group's top ten risk list conduct special inspections and organize relevant
departments to formulate control measures
Be responsible for the business risk management within the scope of this responsibility while medium-risk incidents were
All Functional implement the risk management process identify major risks major events and import- reduced by
Departments and
Business Units ant business processes and be responsible for the formulation and implementation of
control measures
First Responsible 53 %
Establish risk management monitoring indicators conduct daily monitoring regularly
Person
perform self-inspection on major risk items and issue the Risk Management Repor
Goneo Group’s Risk Management Structure and Division of Responsibilities
26 27Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Internal Control Referencing relevant internal control guidelines and combining with its risk database and Risk Culture Goneo Group is committed to fostering a risk and internal control management culture that
response strategies Goneo Group systematically analyzes business processes. On this basis encompasses all employees permeates the entire business process and prioritizes compliance
we have developed a risk control matrix containing risk descriptions control measures Development and organizational soundness. The Company actively organizes a multi-tiered risk management
process systems testing procedures and job responsibilities. This matrix is compiled into training program across all organizational levels. This initiative encompasses customized
our Internal Control Manual which serves as the foundation for establishing the Company’s courses and project-based learning initiatives designed for board directors supervisory commit-
system of internal control responsibilities supervision and processes. The Manual tee members C-suite executives mid-level managers and frontline operators with the objective
undergoes annual revisions to drive continuous improvement of the internal control of enhancing the competency capabilities and professional standards of risk management
system.The Group has established a Board-led organizational system for risk management personnel.which conducts top-down comprehensive management of internal compliance and risk
management. In addition in line with our business management and operational practices In 2024 the Company established the Annual Internal Control Management Award based on the
we collect identify assess respond to monitor and provide early warnings for potential Rules for Internal Control Annual Performance Assessment. Additionally in conjunction with
risks. We have also established a regular emergency reporting mechanism for major special “encouraging fundamental solutions to high risks” we created the Excellent Improvement
risks and significant matters. Project Award to motivate employees to explore fundamental solutions to high risks. By setting
awards such as the Outstanding Internal Control Cycle Award (across seven cycles of R&D
The Group’s internal control team comprising the Audit and Supervision Center the procurement production inventory and logistics assets quality and sales) the Outstanding
Operations Management Center the Financial Management Center the Legal Affairs Depart- Internal Control Specialist Award and the Best Collaboration and Support Award internal
ment and the Human Resources Center is responsible for establishing maintaining control units encourage organization-wide participation in and attention to internal control.effectively implementing and evaluating the Company’s internal control system. This team is Concurrently through measures such as setting a knowledge-sharing platform and holding
also tasked with orchestrating and directing the system’s day-to-day operations. Internal seminars on work methodologies we facilitate the replication and promotion of excellent
control teams within business divisions or functional (business) centers manage internal improvement projects and foster a sound risk control environment that supports the Company’s
controls for specific businesses. stable development.To mitigate the risk of invalid internal control risk identification and deficiency determination
we have established an inspection and evaluation mechanism. Internal control teams of
business divisions conduct cross-cycle checks to identify high-risk issues for closed-up
handling. The Company employs methods including individual interviews thematic
discussions walk-through tests field inspections sampling and comparative analyses for
Conducted internal monthly internal control self-assessments to verify the effectiveness of the Company’s
control evaluations and internal control design and operation. Additionally by continuously improving control
reverse tests with a measures through targeted handling of issues we reduce risk probabilities.focus on addressing In 2024
We require each business unit to conduct annual evaluations quarterly spot checks and
defects with
monthly self-assessments of overall internal control effectiveness. They are required to
Number of participants in training related to risk
100 prepare internal documents including the Self-inspection Work Draft the Internal Control control and compliance management% coverage Measurement Report the Internal Control Defect Determination Form and the Internal Control
of fundamental Defect Rectification and Tracking Form with evaluation results linked to performance appraisals.solutions to high risks 664 Person
for closed-loop
management
Total duration of training related to risk control and
compliance management
Resolved
33 1074.5 Hourshigh risks
through targeted
handling
with
31 template
process improvements
in integrity develop-
ment implemented and
entering the replication
and promotion stage
Training related to risk control and compliance management
28 29Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Business Ethics Policies and Goneo Group strictly adheres to national and local laws and regulations on the Anti-Unfair Competi-tion Law of the People’s Republic of China the Interim Provisions on Prohibition of Commercial Bribery
Methods the Anti-Money Laundering Law of the People’s Republic of China as well as those against bribery
extortion fraud money laundering and unfair competition. According to requirements outlined in
the above relevant regulations and referencing the Ten Principles of the United Nations Global
Compact the UN Guiding Principles on Business and Human Rights and other international standards
Goneo Group consistently maintains high standards of business ethics while refining the business ethics and risk control system. We provide and industry best practices we have formulated internal policies mechanisms and processes
accessible channels for reporting violations and implement rigorous controls in critical areas such as integrity and self-discipline anti-corruption including the Code of Conduct for Business Ethics the Anti-Corruption Policy the Integrity Management
and integrity management We resolutely eliminate all instances of unfair competition and disciplinary violations to prevent operational risks and Regulations the Conflict of Interest Policy and the Antitrust Compliance Management System. Through
elevate governance capabilities. these documents we establish clear basic principles behavioral norms and approval procedures
governing the Company’s interactions with stakeholders thereby promoting business for the good
and contributing to sustainable development.ESG Target 2024 Performance 2024 Target Process
Anti-Corruption training
coverage rate of 100% in 2024 100 %
Conducted
18 internal audits on business ethics
Full coverage of corruption
audits every three years across covering
all operating units
35.7 % of the Company's all operational
locationsethics
Coverage of training on conflict of interest
policy:
100% coverage of training on
conflict of interest policy and 100 %
100% coverage of declaration
of interests for new employees Coverage of declaration of interests for new
in 2024 employees:
100%
70% coverage of integrity risk
evaluation across integrity
development and management 84 %
processes by business divisions
in 2024
70% coverage of verification of
fundamental solutions to
integrity risk by business 100 %
divisions in 2024
100% signing rate of integrity
agreements with suppliers by 100 %
the end of 2024
30 Business Ethics Targets and Achievement Status 31Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
The Company has established an Ethics Compliance Committee headed by the Group’s Vice President for overall coordination of business ethics
Business Ethics Policies Methods anti-corruption and anti-bribery work. Business units bear primary responsibility for anti-corruption. The Audit and Inspection Center is respon-
sible for institutional development and re-supervision of anti-corruption including improvement of anti-corruption mechanism corruption
self-examination and auditing third-party collaboration investigations and training.All-Employee Integrity
The Company requires all employees and third parties (both entities and
Commitment Mechanism
individuals) conducting business with the Company to adhere to and
uphold our systems and requirements related to anti-bribery anti-corrup- All employees must 100% sign
tion and integrity building. This approach prevents business corruption an Commitment of Post Integrity
Anti-Corruption Board of Directors
and fosters a fair transparent and honest work and business environ- upon joining the Company as a
ment. We continuously strengthen our risk management and internal mandatory attachment to their
control systems to prevent and mitigate corruption risks while maintain- labor contract.ing a zero-tolerance stance toward any form of bribery and corruption. Pre-Job Compliance Ethics and Compliance Committee
Training Requirement
Employees must complete
business ethics training Executive Office of the Ethics and
organized by the Company and Compliance Committee
The Company adopts a sound conflict of interest management mechanism pass the compliance knowledge
by setting specific management goals clearly defining conflict situations assessment before becoming
Avoidance of Conflicts
of Interest regulating employee behaviors and effectively preventing potential risks regular employees. All Business Units Functional Departments and
to safeguard the legitimate rights and interests of the Company and all
stakeholder Annual Compliance
Business Units
Retraining Requirement
Business Ethics Management Structure
All employees must participate
in business ethics retraining Actions
organized by the Company
annually.Prevention of Insider The Company mandates that all employees and partners comply with laws
Trading and regulations pertaining to insider trading. Conflict of Interest Avoidance Business Ethics Management
and Reporting Requirement
Planning and guidance for integrity building acceptance and investigation of violations of the code of conduct for integrity and organiza-
The Company requires
tion and promotion of integrity education and publicity. The Company implements a top-down approach to business ethics development
employees to recuse
with the Supervision Department responsible for planning and guidance for anti-corruption and anti-bribery acceptance and investigation
themselves from duties
The Company strictly adheres to all national and local applicable laws and of violations of business ethics and organization and promotion of business ethics education and publicity. The Company continuously immediately upon becoming
Anti-Money Laundering regulations on anti-money laundering and fraud. We pledge that neither refines its organizational structure and core high-risk processes for business ethics dynamically adjusts risk levels and formulates aware of any potential conflict
and Fraud the Company nor its employees will engage in participate in or assist any strategic risk responses. Through risk identification fundamental solution verification and process compliance verification we conduct of interest and to complete all
third-party illegal money laundering or fraudulent activities. process compliance inspections to mitigate bribery and corruption risks.necessary reporting before
engaging in any business or
activity that may constitute a
conflict of interest. Leadership Problem Integrity
The Company resolutely opposes all behaviors that undermine fair compe- Risk resolution Reinforcement Detection Culture for All mechanism
tition. We clearly define procurement needs and publicly release informa- Mechanism EmployeesAudit of High-Risk Positions
tion before the purchase to ensure all suppliers participate in competition upon Departure
under uniform standards. All business partners are prohibited from
Fair Competition engaging in activities that may impede fair competition such as exclusivity The Company maintains the Integrity Organization Establishing a Risk Detection Establish a risk resolution Fostering Integrity
agreements competition restriction agreements or similar arrangements. right to audit and investigate Construction Mechanism mechanism Culture for All Employees
The Company has established a direct platform for suppliers providing employees in high-risk business
Classify business Identify human intervention Avoid human intervention Weekly integrity knowledge
feedback channels addressing inquiries and handling complaints prompt- ethics positions upon their
resignation processes appoint points in the process points and replace manual classroomly to ensure procurement process fairness and transparency.integrity owners and ·Review and summary of operations with automation Establish a reward mecha-
special project leaders previous integrity events and informatization nism where anonymous
Integrity Development with
clarify responsibilities at all ·Business process radar For unavoidable human rewards are given for
The Company has established a robust internal antitrust compliance Business Partners levels implement tiered scanning operation points establish reporting issues
system to maintain a fairly competitive market environment. We strength- The Company requires all management and ·Integrity whistleblowing operation standards and Onboarding integrity
Antitrust en compliance management through measures including daily spot suppliers and distributors to promote integrity ·Reverse testing and audit rules education and training for
checks market visits and research process optimization and antitrust sign the Agreement on Joint construction from top to Risk list management: Establish Identify positions with new employee
compliance reviews. Efforts for Integrity Building. bottom through leadership a ledger for the top ten risk incompatible duties and Integrity training for Risky
reinforcement lists with continuous updates make duty adjustments positions
Integrity training for Suppliers
Business Ethics Development Path
32 33Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
In accordance with management regulations and anti-corruption inspection plans each year the Company conducts irregular audits internal Business Ethics Audit
control assessments due diligence and specialized inspections of business divisions and subsidiaries. Our work focuses on areas with high
corruption vulnerability promoting rectifications of identified issues by business divisions. The Company maintains a zero-tolerance stance To better support robust business development and reduce risks for fraud within business processes Goneo Group continued to conduct
toward business ethics violations. Regardless of severity any breach of business ethics results in investigation and disciplinary action against the corruption risk assessments and fundamental solution validations in 2024.violating employee. This year Goneo Group actively advanced its business ethics system through the following initiatives:
Optimization of Business Ethics Risk Identification and Assessment Methods
To more effectively promote the identification and verification of material corruption risks Goneo Group has developed a five-stepmethod
Achieved actual coverage of 84.2% of lower-level organizations in 2024
in the Home Appliance business segment for the piloting and promotion of material corruption risk identification and verification. The
main process is as below: Scope of
assessment
Primarily concerning six risk categories: human operation human decision-making human judgment
Identify on-balance sheet and off-bal- Identify high-risk materials Risk list identification of key control material safety critical information and conflicts of interest; Business units have identified specific
ance sheet materials and create a Material profiling method points in high-risk material processes integrity risk points achieving a 100% coverage rate of fundamental solution validation
material map Risk matrix method Identification of key control points Risk
Identify on-balance sheet and identificationIdentification of risk positions
off-balance sheet materials
Review and organize relevant
business processes
Regularly updated on a rolling basis We improve by establishing clear rules to minimize human operation reducing BOM redundancy catego-
rizing authorities and responsibilities and elevating management hierarchy. Verification of improvements
01 02 03 Improvement has proved significant reductions in both risk levels and number of incidents achieving risk elimination
plan
0504
Effect verification Control measures for high-risk key
Effect verification and evaluation points of materials
Continuous improvement Establish clear activity rules
Human Resources Law on Authority and Responsibility
Rotation mechanism for risk-related positions
BOM monitoring mechanism
Through this method integrity risks are identified and controlled with implementation gradually extending across all business units.
34 35Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Business ethics survey Whistleblower Protection
In December 2024 Goneo Group conducted an anti-corruption electronic questionnaire covering both employee and supplier integrity. The Company has established the Management Regulations for Handling Complaints via the Integrity Reporting Channel. We offer multiple
The employee questionnaire focused on corruption nepotism performance assessment and abuse of power for personal gain while the whistleblowing channels emphasize confidentiality of information and protection of whistleblowers strictly limit the scope of access to
supplier questionnaire examined bidding processes assessment transparency solicitation of favors among others. this information and impose severe penalties for disclosing whistleblower identities.The survey collected 1919 responses from employees yielding an average score of 8.95 alongside 552 responses from suppliers with an
average score of 9.88. These results indicate a positive integrity atmosphere that continues to demonstrate improvement.The Audit and Inspection Center handles whistleblowing regarding business ethics violations
including fraud improper transfer of benefits conflicts of interest illegal banquets and
recreational activities inappropriate travel and hospitality and unauthorized gift acceptance.Complaints unrelated to business ethics will be transferred to the relevant functional depart-
Whistleblowing Scope
Trend of Changes in Employee Anti-Corruption Survey Results ments or business divisions for investigation with results reported back to the Audit and Inspec-
tion Center.???????.?%
??????.?%
??.?%
???? Employees may report anonymously or in real name and the Company encourages whistleblowing
??.?% in real name.???? ??.?% Whistleblowing must be factual objective and fair. Fabricating or distorting facts malicious
slander libel or threatening others is strictly prohibited.??? ??.?% Whistleblowers are encouraged to provide clues and evidence and cooperate with investigations.?????.?%
??.?%
??? Whistleblowing Channels
??.?% * Whistleblowing email: jubao@gongniu.cn
?????.?%
Whistleblowing * Whistleblowing hotline: 18368220776
? ?.?% Channels and * Whistleblowing and submission WeChat official
Indirect personnel Administrative Marketing personnel Direct personnel Total Requirements account: gongniulianzheng
personnel * Whistleblowing WeChat account: gongniusjjc
Getting worse Getting better Nothing has Percentage * Whistleblowing website: www.gongniu.cn
and worse and better changed * Whistleblowing address: East Industrial Park
Guanhaiwei Town Cixi City Zhejiang Province
Changes in Supplier Feedback on Anti-Corruption Investigations over the Past Three Years
??????.?%
??.?% Set an independent office with dedicated management of whistleblowing channels.??? ??.?% Appoint dedicated personnel to handle whistleblowing clues through one-to-one single-line contact.Desensitize during the distribution of whistleblowing clues to ensure confidentiality of whistleblower
??? ??.?% information.??.?% Strictly prohibit against disclosing whistleblower or assistant investigator information and any form
??? ??.?% of retaliation.??.?% Regularly audit whistleblowing and confidentiality processes and mechanisms and verify effective-
??? Confidentiality and ness and rationality of confidentiality measures.??.?% Protection Secure filing of whistleblowing in confidential cabinets in custody of specialized personnel to
??? ??.?% Mechanism guarantee data completeness security and confidentiality.??.?% Permit anonymous whistleblowing with prohibition against unauthorized verification of
? ?.?% complainant’s handwriting IP address or other information.Take serious measures for violations such as false accusations according to relevant company
Getting better and better Nothing has changed Getting worse and worse regulations.Investigators may update contactable whistleblowers on case progress and provide timely feedback
after case closure.Feedback and Reward Verified whistleblowing may qualify whistleblowers for special integrity rewards from the Company.Mechanism
36 37Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Culture Development
Goneo Group maintains a commitment to integrity by conducting integrity system study sessions at least twice a year. The Company irregularly
Whistle Real-name or anonymous clue feedback provides anti-corruption and anti-bribery training including awareness education integrity promotion new employee orientation case studies
blower and micro-videos for management employees suppliers and dealers to elevate anti-corruption awareness.In 2024 the Company conducted comprehensive anti-trust compliance checks and enhanced compliance awareness by optimizing the compli-
Formulate confidentiality measures ance commitment letter which was signed by 1400 marketing professionals in competitive compliance positions. Additionally antitrust training
A place where case-related information is not disclosed was provided to professionals in marketing and corporate polic reaching 214 participants with a coverage rate of 94.3% further strengthening
the foundation for compliant operations.No description of the case source
Compensate the whistleblowers and case-related personnel
who have been retaliated against
Verify and handle the behavior of leaking the information of
whistleblowers and case co-investigators
Investigation Correction
Clue Clue and Result Integrity Archive and End
acceptance allocation treatment feedback reward filing improvement
Self-treatment
Formulate For feedback provided
Supervision confidentiality under real names or
Department measures anonymous
Refer to the The whistleblow- whistleblowing with
business ers' information contact information
department for shall not be the Supervision
treatment disclosed without Department will assign
their consent a dedicated person to
provide feedback
Investigation and Organized diversified training sessions on business ethics
treatment
Formulate confidentiality measures
Business The whistleblowers' information shall not be
Departments disclosed without their consent
Integrity Whistleblowing and Confidentiality Process
Organized integrity training for management
during monthly meetings Organized online integrity micro-video learning sessions
38 39Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Data Security and Privacy Protection
Indicators and Performance
In 2024Training related to business ethics Goneo Group continuously enhances its data security and privacy protection management system. We have established a review mechanism for
information security compliance and a closed-loop management model for managing data security throughout its entire life cycle to comprehen-
sively prevent data and privacy leakage risks. During the reporting period there were no instances of data leakage in the information system or
customer privacy leakage.Number of employees (including part-time employ- Percentage of employees (including part-time
ees) undergoing training on business ethics employees) undergoing training on business ethics
13125 Person 100 % Governance The Company has developed an information security organizational structure with
leadership from the decision-making level coordination at the management level
implementation at the executive level and cross-departmental collaboration. We
Average duration of employees (including part-time Number of directors undergoing training on business formulate information security management and privacy protection measures forming
employees) undergoing training on business ethics ethics (code of conduct integrity etc.)1 a systematic dynamic institutionalized management system that emphasizes
2.5 5 all-employee participation and prevention first to safeguard information security.Hours Person
Average duration of directors undergoing training on Coverage rate of core suppliers undergoing offline
business ethics training on business ethics2
Information Security Committee
1 Hours 100 %
Composed of the Company's senior management it is the highest decision-making Institution for matters related to information security
Average duration of suppliers undergoing training on Coverage of employees undergoing training on and privacy protection
business ethics whistleblowing confidentiality mechanism Review the medium and long-term planning annual plans budgets and the report of information security; approve the information
0.5 100 security system and assessment plan of the Group; guide the construction of management systems and major projects; deliberate on the Hours % treatment decisions of major information security incidents
Coverage Rate of Integrity Awareness Promotion for Information Security
Suppliers (Including Contractors)? Management Office
Process and Digitalization Center
100%
Responsible for coordinating and implementing the Responsible for streamlining and optimizing company processes
Company's information security and privacy protection building systems promoting the implementation of digital
Guide each business unit to carry out information security strategies conducting system construction and operation and
management maintenance and empowering enterprise operations
Each Functional Center/Each Business Unit/Channel
In 2024 we recorded 37 incidents of violations of business ethics including corruption and conflicts of interest through various whistleblowing
channels. Upon evaluation and investigation we confirmed 12 of these complaints issued three special rectification orders for high-risk contacts
and took serious disciplinary action against relevant employees/external partners based on verified fraud. Cases involving suspected criminal
activity were referred to judicial authorities. Implement the decisions and resolutions of the Information Security Committee and carry out information security and privacy
protection management tasks for various business units
1 Excluding outside directors and independent directors.
Organizational Structure of Information Security and Privacy Protection at Goneo Group
2 The Company publicizes awareness of business ethics to all suppliers in forms such as pushing integrity culture reminders and negative
cases on holidays on the supplier platform conducting anti-corruption due dilligence and signing the Supplier Integrity Agreement.
40 41Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Strategy To support healthy high-speed business development Goneo Group has formulated an In compliance with rules and regulations on privacy protection and information security ininformation security strategy system with the overall objective of “resisting external attacks countries and regions where it operates including the Personal Information Protection Law ofpreventing leakage of core data and meeting business compliance requirements”. It employs the People’s Republic of China the Data Security Law of the People’s Republic of China the Law of
information security technology as capability support with a management system centered the People’s Republic of China on the Protection of Consumers’ Rights and EU General Data
on organizational structure system processes and culture building as well as an operational Protection Regulation (GDPR) referencing standards concerning information security manage-
system focusing on emergency drills security audits penetration testing and training as ment such as the Information Security Management System (ISO/IEC 27001) the Information
guarantee systems. In terms of information security technology this strategy system focuses Security Risk Assessment (GB/T 20984) Goneo Group has developed institutional documents
on the zero-trust project data security domain division project mainframe security project including the Measures for the Management of Information Security of Industrial Control Systems
and unified operations and maintenance entry project to drive effective implementation of the Management Specifications for Information Security Risk Assessment and the Information
the Company’s information security strategy. Security Incident Management Procedures. These protocols collectively protect against external
threats prevent data leakage and ensure compliant operations. During the reporting period
the Company’s New Energy Business Division successfully passed the ISO 27001 information
security management system certification1 and the Company’s SRM system and B2B system
Supporting and Escorting the Healthy and Rapid Development of the Business passed Level 2 information security evaluation.Resisting External Attacks Preventing Core Data Leakage Meeting Business Compliance
Operations ISO 27001 certification
Risk assessment and control Capability of Information-Security Technologies
External Attack Defense
Application Security Industrial Control Security Terminal Security Impact Risk and Opportunity Management
Internal vulnerability management
Application protection Antivirus Antivirus
Application watermark Industrial control Data leakage preventionThreat monitoring/situation awareness visualization
Security scanning StandardizationSecurity scanning External device manage- Risk Management ProcessUnified authentication Unified authentication ment
Business continuity and To effectively identify assess and evaluate information security risks of Goneo Group the Company has developed the Regulations on Information
emergency response Security Risk Management. Following a comprehensive methodology centered on the process of risk assessment risk identification risk analysis
System Security Network Security Development Security risk rating risk disposal and risk acceptance we choose appropriate control measures that balance effectiveness with feasibility to maintain
Business continuity assurance information security risks at an acceptable level.Security baseline Security baseline Code security
Emergency drill Host security Network isolation Interface security
Fortress machine Inter domain protection Security scanning
Emergency response and recovery Log management Zero trust Privacy assessment
Information security management system: organizational structure policies & procedures information security culture construction
Existing security
Information security operation system: emergency drills security audits advocate & training penetration testing Preparation for risk Asset identification Communication and Threat identification measures identification
assessment coordination and detection and detection
Information Security Strategy
ESG Target 2024 Performance 2024 Target Process
In 2024number of information system data leakage Event treatment process Risk assessment Evaluation process Risk analysis and Vulnerability
Number of information system incidents: (feedback to the and treatment document calculation identification
data leakage incidents: 0 starting point) and detection
0
In 2024number of customer privacy leakage incidents:
Number of customer privacy Information security risk management process
leakage incidents: 0 0
1 Information security management activities related to the design and development of charging piles for electric vehicles
42 and energy storage equipment are covered 43Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Main Risk Points Main Management Measures
Record sort mark and classify information assets with authorization and approval required for use public
Information Asset
Management and disclosure disposal destruction etc.Protection Establish access control and protection measures for equipment and server rooms
Sign confidentiality agreements with employees and third-party service providers (including suppliers)
and assess monitor and manage relevant risks
Information Security Detection Process Information Security Incident Handling Process Conduct background inspections for personnel in key positions
Provide internal and external training on data privacy and security for employees interested parties and
Information suppliers to strengthen their security awareness and skills
Security Manage-
ment for Employees Monitor examine and regularly evaluate information security and privacy compliance risks associated
and Interested with cloud services
Case Goneo Group conducts an information security risk assessment Maintain close liaison with regulatory bodies law enforcement agencies and industry associations to
stay current with regulatory requirements and industry developments and optimize information security
In September 2024 Goneo Group conducted a comprehensive information security risk assessment and audit encompassing management
personnel software and physical assets. The assessment applied comprehensive scoring based on asset value vulnerability
and threat value. Results identified one medium risk with all remaining classified as low risks. Notably no high or very high risks
were discovered. The Company developed effective control measures. The Company's overall information security risk profile Network Security Delineate distinct network zones establish security strategies for external network connections and
remains controllable. Management develop an operational approval system
System Develop- Conduct security management across the entire system development lifecycle with security and privacy
ment and Opera- protection reviews at critical development stages
tional Security Perform audits of operational systems and establish security management standards for system
Goneo Group has implemented a comprehensive information security risk control strategy. We employ legal transparent and fair data process- Management
ing. We continuously conduct risk identification and analysis internal audits and external inspections. We enhance training and awareness installation and operation
development for employees and interested parties. We adopt a mechanism for monitoring whistleblowing of violations. We establish an emergen-
cy response system with irregular data leakage and privacy leakage emergency drills as well as compliant archiving of relevant records to ensure Establish physical and logical access control strategies
business continuity. Additionally we obtain explicit consent from all stakeholders including employees partners and consumers regarding the
handling sharing and retention of confidential information thereby safeguarding information security and protecting the rights and interests of Access Control
Adhere to access principles of "separation of authority and responsibility" and "minimization of authority"
all parties. Management Implement encrypted and authorized access for all employees with regular reviews of user access
authority
Technical Vulnerabili- Collect and analyze relevant threat intelligence information to identify assess fix and monitor vulnerabilities
ty Management Install patches for authorized software
Case Goneo Group conducts an information security simulated attack test and business recovery drill
In November 2024 Goneo Group simulated a network-wide attack using a blind method covering the Group and all its subsidiaries. Establish mechanisms and processes for reporting responding to and handling information security
The final evaluation determined an overall low-risk rating with no high-risk incidents identified.incidents data leakages privacy violations etc.Enhance capabilities of preventing and monitoring information incidents through threat intelligence
Information Security information artificial intelligence technology access control whitelists or blacklists vulnerability
Incident Management
detection anti-attack simulation tests machine and system drills etc.Implement tiered (three levels) management of information security incidents based on importance
damage assessment and the scope of influence of their information and carriers
44 45Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Information Security Training
To elevate security awareness across the organization Goneo Group provides information security training to protect corporate data assets and
ensure steady business development. 指标目标
Case Goneo Group conducts special training on European cybersecurity certification
In 2024Affairs related to information security
To ensure product compliance with the latest European cybersecurity regulations (EN 303 645 / (RED) article 3/3 d/e/f) Goneo Group
invited experts from TüV Rheinland to conduct a specialized training for employees from the R&D and quality departments on
February 28 2025. The session was delivered both online and offline attracting 28 participants. It focused on European market access
standards compliance practices and risk control effectively enhancing employees’ capabilities to address the cybersecurity require- Number of information security audits or information Number of operational locations certified by
ments of the European market. security risk evaluations Information Security Management System (ISMS)
1 Times 1 Count
Percentage of operational locations certified by Number of data security and privacy protection
Information Security Management System (ISMS) training sessions conducted
33 % 1 Times
Employee participation in data security and privacy Number of cybersecurity incident drills
protection training
5 2 Times%
Organized special training on European cybersecurity certification Number of penetration tests Coverage of system backup recovery drills
3 Times 98 %
Economic losses due to data security incidents during Economic losses due to customer privacy incidents
the reporting period during the reporting period
0 RMB10000 0 RMB10000
Number of substantiated complaints related to breaches of
customer privacy and losses of customer data
0 Case
46 47Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Environment
Goneo remains steadfast in its commitment to scientific and legally com-
pliant pollution and waste control. We integrate harmless raw material
treatment clean production waste recycling and low-carbon energy
consumption with digitalization and artificial intelligence . Through these
efforts we drive green low-carbon transformation and a circular econo-
my establishing Goneo as an international benchmark for green manufac-
turing in the civil electrical industry.Major Material Topics of Sustainability Covered in this Chapter:
Climate Change Response
Energy Utilization
Pollutant Emissions and Waste Management
Water Resource Utilization
Resource Utilization and Circular Economy
Ecosystem and Biodiversity Conservation
SDGs Addressed in this Chapter:Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Environmental Management
EHS Committee Execute in the office Each business unit and subsidiary
The president serves as the Responsible for formulating Responsible for implementing
director responsible for approving environmental objectives and various decisions and deployments
Adhering to the environmental protection policy of "abidance by laws and compliance with regulations and fulfillment of social responsibilities; environmental and occupational indicators improving environmental of the EHS Committee such as the
prevention of pollution and creation of green factories" Goneo continues to perfect its systems and strengthen oversight in environmental health and safety objectives and management systems conducting implementation of environmental
management to accelerate energy conservation emissions reduction and green development. indicators environmental performance pollution prevention and control
Relevant functional departments evaluations and implementing measures as well as energy
business units and subordinate educational training conservation and carbon reduction
subsidiaries are member units Supervise coordinate and targets
communicate
ESG Target Progress in 2024 Achievement status
EHS Management Structure
0 Goneo applies state-of-the-art pollutant treatment technologies for wastewater waste gas and solid waste ensuring environmentally friendly Zero EHS noncompliance incidents disposal and resource recovery. These efforts underscore its leadership in environmental protection and sustainable development.
Achievement of Environmental Targets
Policies and Goneo rigorously complies with the Environmental Protection Law of the People's Republic
of China the Law of the People's Republic of China on the Prevention and Control of
Methods Atmospheric Pollution the Law of the People's Republic of China on the Prevention and
Control of Environmental Pollution by Solid Wastes and other relevant national or regional
environmental laws regulations standards and guidelines. We have established and
continually updated the relevant management systems and procedural documents to
standardize environmental management including the Environment Occupational Health
and Safety Management Manual the Energy Management System the Environmental Factors
Identification and Evaluation Procedures the Hazardous Chemicals Management
Regulations the Regulations on the Management of Hazardous Waste and General Industrial
Solid Waste the Emergency Preparedness and Response Control Procedures the Contingency
Plan for Waste Gas and Wastewater Treatment System Failures and the EHS Education and
Training Procedure. In accordance with ISO 14001 we have established a comprehensive
environmental management system and conduct regular internal and external audits to
drive continual improvement. As of the end of the Reporting Period 11 factories/subsid-
iaries have obtained ISO 14001 certification of environmental management system
covering 92% of our operational sites. Goneo has been awarded 1 national-level green
factory certification 1 provincial-level green factory and 2 city-level green factory
certifications.As the highest decision-making body for EHS operations the EHS Committee of the
Company bears the responsibility of coordinating Goneo's EHS endeavors. It formulates
and implements air pollutant wastewater waste management measures and sets target
indicators of energy water resource and greenhouse gas emissions. Specific targets are
assigned to departments via responsibility agreements. Performance evaluations are
conducted regularly. The Company reviews each business division's progress against
these targets monthly and reports the findings. At least two internal audits are carried
out annually alongside one semi-annual internal management review.
50 51Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Actions
Pollutant type Pollutant Management measures Technology highlights
Environmental risk management
High-efficiency long-life filter elements are
adopted with 99% filtration efficiency and Goneo has established a tiered emergency management system with categorized responsibilities to prevent and mitigate the occurrence of
environmental incidents and to control reduce and eliminate associated harms.Particulate matter Cartridge dust collectors emissions at least 50% below the limits
outlined in the Integrated Emission Standard of We have set up an organization structure for emergency response with clearly defined incident response responsibilities and conducted regular
Air Pollutants (GB16297-1996) environmental incident risk assessments and hazard screenings. Targeted prevention and control measures are implemented based on the
environmental risks and hazard levels. To enhance environmental incident response capabilities the Company has formulated the Special
Contingency Plan for Environmental Emergencies focusing on chemical management wastewater collection systems and hazardous waste
management. This plan delineates the responsibilities of various departments and levels to improve its practicality. Regular emergency drills for
Up to 95% VOC removal efficiency by zeolite
Selection of activated-carbon handling environmental incidents are conducted to prevent major environmental risks.Air pollution wheel regenerative combustion VOC emissions adsorption catalytic combus-
Volatile organic from coating processes remain stably below
tion and zeolite wheel regener-
compounds (VOCs) 50% of the limits set by the Emission Standards
ative combustion based on
of Air Pollutants for Industrial Surface Coating During the Reporting Period no environ- All production entities subject to laws and Environmental emergency drills
operating conditions mental pollution incidents occurred. regulations environmental impact are conducted twice annually as
(DB33/2146-2018)
assessment reports and government detailed in the Chemical Manage-
approvals achieve ment Chapter.Suspended solids (SS) Removal rates for key pollutants including SS 100 % coverage of environmental
heavy metals and COD reach 90% 95% and emergency contingency plans.
90%. Emission concentrations are below 50%
Chemical oxygen of the limits outlined in the Integrated Wastewa-
demand (COD) ter Discharge Standard (GB8978-1996) the
Environmental audit and impact assessment
Multi-stage treatment process-
Zhejiang Provincial Standard - Indirect Discharge
es including physical sedimen- Goneo conducts comprehensive internal and external audits and environmental impact assessments annually on its environmental management
Limits of Nitrogen and Phosphorus Pollutants
tation chemical neutralization system environmental factor identification and evaluation pollutant emissions control resource and energy utilization and environmental
Ammonia nitrogen from Industrial Enterprises Wastewater emergency management. Additionally during the construction of new production lines or facility expansions the Company increases the Industrial and biological degradation
(DB33/887-2013) and the Emission Standard of frequency of specialized or localized third-party environmental audits to ensure that environmental management remains efficient compliant
wastewater customized for wastewater
Pollutants for Electroplating (GB21900-2008) and continuously optimized.generated during production
New anodizing wastewater treatment stations
Total phosphorus
incorporates reclaimed water reuse processes In 2024 we conducted two rounds of comprehensive internal audits under the Bull Safety System (BSS)
designed to achieve a reuse rate of 60% and across all production entities achieving 100% coverage. The environmental protection audit encompassed 40
key modules including the implementation of the "Three Simultaneous" policy compliance with pollutant
recover 89894 tons of water annually—an
and waste water discharge permits monitoring results for waste gas wastewater and solid waste operation-
Total nickel industry-leading benchmark al status of environmental protection equipment effectiveness of solid waste management chemical
management compliance and the emergency management system. Factories were scored based on audit
Environmental
Following the principles of results and those scores below standards would face up to a 10% deduction in annual performance internal audits
evaluations. Identified issues were classified into minor moderate and major by risks after audits with
reduction resource recovery
rectification lists compiled and personnel assigned to monitor progress and perform spot checks. The annual
and harmless treatment we issue closure rate reached 100%.Hazardous: paint optimize processes to minimize For track socket products improved surface
residue waste hazardous waste at source coating technology eliminates cleaning agents
chemical containers standardize collection and and contaminated waste achieving zero In 2024 the Company engaged a third-party professional agency to conduct external audits of the environ-
mental management systems at the Longshan Shiqiao and West Zone bases in accordance with the ISO
contaminated storage implement preven- hazardous waste discharge
Solid waste 14001:2015 standard. No major nonconformities were identified though three minor nonconformities were
waste waste tive measures and contin- Introduced clean production in the coating Environmental found all of which were fully rectified achieving a 100% closure rate.mineral oil etc gency plans and engage process incorporates paint residue reduction external audits
General solid waste: third-party accredited units technology to lower the moisture content of All the Company's construction projects have fulfilled the environmental impact evaluation and other
scrap metal waste for disposal waste by 20% and further reduce hazardous environmental protection administrative licensing procedures in accordance with the requirements of
plastic etc Production-generated scrap waste generation national environmental protection laws and regulations. In 2024 three new reconstruction and expansion
metal and waste plastic are projects underwent environmental impact evaluations conducted by Zhejiang Renxin Environmental Science
processed for resource Environmental Institute Co. Ltd. a government-registered entity. All evaluations received approval and public disclosure
impact asses from relevant government authorities effectively preventing and mitigating potential environmental risks
recovery associated with project construction.
52 53Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Tackling Climate Change
Case Subsidiary environmental risk ass
In December 2024 a subsidiary conducted an environmental risk assessment for its factory located in the Cixi Binhai Economic
Development Zone. The assessment covered regional environments the Company's profile environmental risk classification risk Goneo integrates energy conservation emission reduction and clean production principles across all aspects of its operations. The Company
analysis gaps in existing prevention control and emergency response measures and a corresponding rectification plan so as to continuously innovates in the design and production of green eco-friendly products actively develops clean energy technologies and optimizes
identify risks and strengthen prevention and control systems. The assessment determined the subsidiary's environmental emergency its energy consumption structure. In collaborations with partners we promote sustainable andgreen development and strive to enhance our own
risk level as minor. To address deficiencies in existing prevention control and emergency response measures the subsidiary and our value chain's resilience against climate change.developed a rectification plan to enhance environmental risk prevention and control capabilities and minimize the impact on the
environment and personnel.Governance The Board of Directors of Goneo oversees and manages climate change-related initiatives. The ESG
Committee is responsible for planning energy conservation and emission reduction activities while
Environmental protection culture the ESG Executive Office executes these plans. Functional departments and business unit manage-
ment personnel collaborate to advance related efforts (see the Sustainable Development
We have established robust information disclosure communication and consultation channels with both internal and external stakeholders. By Governance Structure for details).proactively publishing our environmental performance we invite oversight from investors and the public and respond promptly to any environ-
mental concerns or demands. To ensure all stakeholders are fully aware of our environmental policies and compliance requirements we deliver At the divisional level the Company has established an energy audit and verification mechanism
regular training on policies to employees managers and other relevant parties. comprising an Energy Management Leadership Group an Execution Group and an Energy Efficien-
cy Enhancement Working Group to promote refined energy management. Additionally the Compa-
ny conducts internal and external training periodically on fundamental energy knowledge Dual
Carbon policies energy management objectives and energy conservation awareness. Penalties for
energy-wasting behaviors are imposed based on the severity of the violation. Penalties for
energy-wasting behaviors are imposed based on the severity of the violation.Indicators and Performance
General Manager of the Business Unit
(Team Leader)
During the reporting period Goneo's with no penalties incurred for non-compliance
Responsible Head of Industrialization of the
environmental investment reached with environmental laws and regulations.Business Unit (deputy team leader)
RMB 13.06 million
Equipment Human Quality Procurement Operation Technology Manufac- Delivery
and Facilities Resources Department Department Management R&D turing Department
Department Department Department Department Department
Energy Leadership Group
5455
Team MembersPreface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Strategy Goneo has formulated its climate strategy centered on "low-carbon leadership and innovation-driv-
en development." In terms of greenhouse gas emissions the Company aspires to be a model
enterprise for green and low-carbon operations by setting and implementing effective energy Total greenhouse gas emissions of the Company (10000 tCO2e) Proportion of greenhouse gas emissions in Scope 1 and Scope 2
conservation and emission reduction targets and plans. With advanced energy-saving equipment
optimized production processes and refined management Goneo enhances energy efficiency and
increases renewable energy consumption thereby reducing greenhouse gas emissions during
12.0011.4
production. Regarding clean technology the Company actively seizes opportunities in the climate 10.9 97.20%
transition and vigorously develops new energy businesses such as charging piles and energy 10.00 9.8 2.80%
storage to boost high-quality growth.
8.00
6.00
Greenhouse gas emission reduction
4.00
Based on the GHG inventory mapping from 2022 to 2024 Goneo's GHG emissions exhibited characteristics of "rising total volume singular 2.00 Scope 1
structure and regional concentration".
0.00 Scope 2
202420232022
The proportion of greenhouse gas emissions from Goneo Group's Green Electricity Usage Ratio in 2024
each production base of the Company
Emissions have increased gradually reaching 114200 tCO?e in
2024 with a 5% year-on-year rise and highlighting the urgency
of emission reduction.
40%92.1%7.9%
5%
According to the emission composition analysis Scope 2
emissions account for 97.2% of the total with purchased
7%17%
non-clean electricity as the primary emission source which
indicates the critical need for transition to green electricity. 31%
Proportion of
Green Electric-
As for regional distribution the West Zone Base (40%) Western Base Shiqiao Base ity Usage
Longshan Base I (31%) and Longshan Base II (17%) are the
Longshan Base I Longshan Base II
three primary emission hotspots collectively accounting for
88% of emissions making them focal points for emission Other Bases
reduction efforts.Goneo's Emission Profile
56 57Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Based on this Goneo has used 2023 as the baseline year (considering time and data stability) and established greenhouse gas emission reduction
targets and pathways. The Company systematically develops an emission reduction path encompassing "clean energy substitution emission Short Term Medium and Long Term
optimization at key bases and full value chain carbon management" while clarifying the priority of "short-term breakthrough medium-term
consolidation and long-term leadership".Scope 1 Scope 2 Scope 3
Gradually phase out By 2030 the proportion of Build a low-carbon ecosystem covering
ESG Target Progress in 2024 high-carbon fuels green electricity will reach the entire value chain systematically 2024 Target Process
increase the 100% reducing carbon emissions in the value
Emission Reduction proportion of chain by promoting suppliers to adopt
Targets low-carbon and clean clean energy design energy-efficient
energy and enhance products and optimize logistics
the level of equipment networks
Green electricity goal electrification Deepen cross-industry cooperation
and technology sharing build a
7.5% green energy usage in 2024 7.9 % transparent and inclusive partnership
aiming to achieve 100% for emission reduction and provide
purchased green electricity by innovative solutions to achieve carbon
2030 neutrality goals
Replace clean energy Green power is the core focus Build a green supply chain
Core Path of Emission
Reduction and improve the level aiming to improve energy
of electrification efficiency levels
Industrial boilers use Green power substitution: In the short term priority should be
Greenhouse gas emission
Greenhouse gas emissions reduced by low-carbon clean fuels Self-built distributed renewable given to establishing emission reduction targets
such as natural gas energy system in the factory baselines for suppliers and identifying
Continuously increase the 6887.16 tons through the use of area green power procurement key links. In the medium and long In-plant transportation
proportion of green power green electricity Improve energy efficiency level: term we should gradually promote vehicles are gradually
usage reduce Scope 2 carbon Install low-energy consumption upstream and downstream enterpris-
being replaced by
emissions to zero by 2030 equipment such as LED lighting es to develop emission reduction plans
electric or hydrogen
intelligent lighting systems air and work together towards achieving
fuel cell models
compressors air conditioners net zero emissions
Improve the and refrigerators Procurement of low-carbon raw
electrification level of Apply heat recovery and reuse of
air compressor materials: Give priority to recycled
Emission Reduction equipment
Apply high-efficiency energy-sav- metals and materials and
Measures
ing transformers encourage suppliers to adopt
Introduce high-efficiency motors renewable energy
frequency converters and
Optimize logistics network and
intelligent control systems that
promote low-carbon transporta-
comply with the IEC 60034
tion: Give priority to the use of
energy efficiency standards to
lower-carbon railway and sea
optimize the energy efficiency of
transportation and gradually
the production line
reduce the proportion of diesel
Intelligentization and digital truck transportation
management: Realize real-time
monitoring and precise manage-
ment of emissions through digital
means
Progress on Climate-Related Targets
Greenhouse Gas Emission Management Roadmap
58 59Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Goneo prioritizes Scope 2 greenhouse gas emission reduction in the short and medium term.The Company actively promotes comprehensive resource utilization waste heat and pressure recovery
and motor system energy conservation. By deploying photovoltaic power stations applying energy
Emission reduction
Optimize energy management and reduce Scope 2 carbon emissions through the use of renewable energy storage technologies and purchasing green electricity we advance clean energy substitution reduce
pathway fossil fuel consumption and support carbon peak and carbon neutrality goals.Baseline year 2023
Case IT infrastructure energy-saving management
Goal Achieve 0 Scope 2 carbon emissions by 2030
In 2024 Goneo optimized energy use in its leased data centers through improvements in
room layout power systems and air conditioning systems maintaining a Power Usage
Effectiveness (PUE) of approximately 1.39 0.1 lower than the design PUE value of 1.49.Implementation
Achieve 100% purchased green electricity by 2030 and maintain this ratio thereafter
pathway
Smart energy system:
Renewable energy structure optimization:
In 2024 Goneo launched a smart energy management system for unified analysis and management of energy
Goneo optimizes green electricity usage through self-built photovoltaic power stations contract energy
data across multiple factories and systems enabling visualization and analysis of equipment operation and
management supporting energy storage and outsourcing renewable electricity from the power market. As
energy consumption data. The system currently covers energy-saving and operation management for electrici-
at the end of the reporting period the Group has installed distributed photovoltaic power stations at 7 Key method ty compressed air cooling sources and air conditioning terminal systems at Longshan Base I Longshan
plants with a total installed capacity of 14.5 MW. These stations are expected to generate 15 million kWh
Branch Plant II Longshan Base II and Guanhaiwei West Zone Base.annually. Additional energy storage projects will enable peak shaving and valley filling thus reducing costs
and boosting efficiency. It is estimated that these measures will save approximately RMB17 million in electric-
ity costs per year. Furthermore Goneo actively participates in renewable energy market transactions to
increase the proportion of purchased renewable electricity. During the Reporting Period renewable electrici-
ty accounted for 7.9% of Goneo's total electricity consumption. In the future the Company will further
increase the use of clean power promote electrification and energy-saving technological reforms to reduce
Scope 2 greenhouse gas emissions and reach its greenhouse gas reduction targets.Key method
Smart Energy Management System
Goneo's Self-Built Photovoltaic Power Stations Energy Storage Stations
Refined energy management:
Goneo abides by relevant energy consumption standards and energy-saving technical specifications and
formulates energy and resource management policies and standards. The Company prioritizes low-ener-
gy-consumption motors pneumatic systems and hydraulic systems as well as green lighting tools while
strengthening oversight and control of high-energy-consumption equipment. Outdated energy-intensive Short term: West Zone Base Longshan Base I Longshan Base II
and low-efficiency equipment and processes are gradually phased out to continuously improve energy Coverage Long term: expand coverage to all remaining bases
efficiency. A comprehensive energy metering and monitoring system has been established with plans to
progressively develop energy consumption quotas for product processes reduce energy conversion
frequency and achieve efficient energy utilization.
60 Scope 2 Emissions Reduction Roadmap 61Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Carbon footprint management
Clean technology opportunity target Progress in 2024 2024 Target Process
The Company has pioneered carbon-footprint certification for products such as fast-charging mini power cabin sockets spotlights and dual-gun
DC charging piles achieving comprehensive lifecycle carbon footprint management. Results indicate that over 75% of greenhouse gas emissions
originate from upstream raw materials. Moving forward we will prioritize the procurement of sustainable raw materials collaborate with
suppliers to build a green value chain and reduce product carbon footprints. 2024 charging pile/gun up
shipment target: 950000 units 1170000
units shipped 111 % year-on-year
2024 energy storage Energy storage equipment shipments grew at
equipment shipment growth
target:6150% 6313 % in real terms
2024 new energy production Actual capacity growth of up
capacity growth target: 104% 126 % 149 % year-on-year
New energy business
Development strategy
2024 sales target: partnership Partnered with achieving
In response to the global transition in energy structures the new energy business has become a strategic pillar for Goneo. Leveraging decades of with 500 distributors
expertise in electrical technology and strong brand equity the Company quickly completed the transition of product lines and channels from 585 distributors 117 % of the target
alternating current to direct current from slow charging to fast charging from single charging point to group charging from charging to energy
storage and from business-to-consumer (To C) to business-to-business (To B) which enables users to enjoy products and services featuring
safety convenience and efficiency and ensures the rapid growth of this business.During the reporting period new energy sales increased by
up
104.75% year-on-year.
37 % year-on-year
2024 planned new energy R&D Invested up
investment: RMB78 million
RMB 97.2 million 80 % year-on-year
Clean Technology Opportunity Targets and Achievements
62 63Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Goneo's new energy business made significant strides in 2024 and has become a critical strategic pillar. The Company will continue to expand its Key achievements
product lines to meet market demands. In 2024 R&D investment in the new energy business grew by over 80% compared to 2023. We will further
increase investments in new energy technologies and provide sustained resource support to drive continuous upgrades in the new energy In 2024 Goneo played a leading role in drafting several external standards and promoted industry-wide standardization. These standards include
business. GB/T 39752-2024 Safety Requirements of Electric Vehicle Conductive Supply Equipment 20231709-Q-469 Minimum Allowable Values of Energy Efficiency
and Energy Efficiency Grades for Electric Vehicle Charging Piles 20243764-T-524 Electric Vehicle Conductive Charging System Part 2 EMC Requirements
for Off-Board Electric Vehicle Supply Equipment and T/CI 869-2024 Technical Requirements and Installation Specifications for Liquid Cooled Supercharg-
Business Category ing Piles.Case Industrialization of goneo's r&d achievements
The Company continues to expand its business ecosystem around the "integrated photovoltaic
storage and charging" model to enrich its product portfolio and drive personalized innovation.In September 2024 Goneo supported an energy company in conducting an
In home charging field the Company has advanced product upgrades by its leveraging keen market integrated photovoltaic storage and charging benchmark station project to bolster
insights. In the first half of 2024 Goneo launched the "Wuji" series of household charging piles which the development of Cixi's new energy transportation sector. The project included
received the "Global Top Brands Award" at the Consumer Electronics Show (CES). four sets of Goneo's group supercharging equipment (1920 kW) six fast-charging New energy charging single piles (720 kW) two energy storage cabinets (total capacity of 460 kWh) 235
business
In the publicly operated piles field the Company rapidly deployed fast-charging direct current points photovoltaic panels (12.65 MW) and several third-party devices. The station is
represented by group charging. By using a full matrix topology circuit group charging products expected to deliver over 4.5 million kWh of electricity annually with 130000 kWh of
support up to 12 guns. In the first half of 2024 Goneo introduced liquid-cooled charging piles with a green electricity consumed via photovoltaics. It will also facilitate 800000 kWh of
maximum charging current of 600A and voltage of 1000V. electricity regulated by peak-shaving and valley-filling through regional energy
storage serving over 100000 new energy vehicles annually.Integrated Photovoltaic Storage and Charging
Benchmark Station Project
The Company has strategically positioned itself in the European market for residential energy storage
and in the China's market for commercial and industrial energy storage while continuously enriching Case Goneo won bids for China National Petroleum Corporation's charging equipment demonstrating
its product offerings. Products include 125 kW/230 kWh liquid-cooled commercial and industrial competitiveness in the new energy market
energy storage cabinets 60 kW/115 kWh liquid-cooled energy storage cabinets 100 kW/220 kWh
Energy storage liquid-cooled energy storage cabinets 1 MW/2.15 MWh liquid-cooled energy storage containers In September 2024 Goneo secured an RMB700 million charging equipment procurement contract from China National Petroleum
business photovoltaic inverters combiner cabinets and balcony photovoltaic energy storage systems. These Corporation. It stood out among over 100 bidding companies due to its technical expertise and product quality. This indicates its
solutions cater to diverse scenarios such as peak-shaving dynamic capacity expansion and integrated recognition by the new energy market. The power capacities of Goneo's charging piles range from 3.5 kW to 960 kW and a 115 kW/230
photovoltaic storage and charging. kWh commercial and industrial energy storage product has been introduced. The Company is committed to building an "integrated
photovoltaic storage and charging" microgrid ecosystem to advance the new energy industry. This bid not only drives growth in
Goneo's new energy business but also supports China's energy structure transition. This also contributes to reducing carbon emissions
and achieving the dual carbon goals.
64 65Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Risk Goneo has established the Risk Management System in accordance with relevant risk management Potential
guidelines and integrated potential climate-related risks and opportunities into its risk management Risk types Impact Potential risk description Value chain financial Response measures
Management timeframe impact1system to ensure closed-loop control across all processes. During the risk identification phase we closely impacts
monitor the impacts of extreme weather on our operations and supply chain.Short- Typhoons/high winds may Produc- Increased Develop contingency plans
Physical risks medium- damage factories tion and production and response procedures for
Extreme and equipment and other opera- and typhoons and flooding such
In 2024 we identified and assessed potential climate-related risks and opportunities for our core business- precipitation long-term fixed assets and lead to tions manage- as the Management .es. Drawing on climate scenarios listed by mainstream international organizations and in combination with safety incidents ment costs Continuously monitor
our operational status we thoroughly identified climate risk and types of opportunity transmission Severe storms may Reduced weather warnings issue early
mechanisms and impact levels. We also formulated measures targeting physical risks. transition risks and disrupt transportation or operating alerts and activate contin-
opportunities. Tropical cyclones damage infrastructure revenue gency plans besides
thus affecting supply Asset implementing preventive
Based on a comprehensive analysis benchmarked against the Task Force on Climate-related Financial
chain logistics impairment measures and safety
Disclosures (TCFD) recommendations we have discovered that physical risks are generally low to
Floods or sea level rise losses inspections before heavy rain
moderate or even negligible indicating that overall physical risks remain manageable. To effectively
may result in damage or Increased or high winds
address extreme weather events we comprehensively evaluate various physical risks during project site
Riverine and coastal submersion of assets such capital Conduct risk assessments for
selection and daily operations develop emergency response procedures and contingency plans and
conduct regular emergency drills to ensure rapid response capabilities. Furthermore property insurance flooding
as plants equipment and expendi- extreme precipitation and
inventory ture typhoons prepare adequate
coverage hedges against potential losses from extreme weather events that may impact our operations
Prolonged high humidity Increased flood prevention supplies
and asset values thus safeguarding business continuity and stability.may cause corrosion or non-operat- and perform flood emergency
Wind speed trends mold in production ing drills
materials and inventory expenses Optimize water supply and
as well as production line drainage facilities and install
failures cutoff valves at discharge
points
Sea level rise
High temperatures may Develop high-temperature
Extreme heat trigger power restrictions contingency plans and
limit production capacity response procedures and
and delay construction conduct heatstroke
projects prevention drills to enhance
Sudden drought Sudden extreme heat response capabilities
events pose health and Strengthen fire prevention
safety risks to outdoor including regular inspections
workers and maintenance of
Water shortage Prolonged high tempera- fire-fighting equipment and
tures increase energy facilities and fire drills
consumption Develop more efficient water
Long-term water resource utilization process-
Drying trends shortages and droughts es introduce advanced
may disrupt normal equipment and facilities and
production and incur implement water-saving
additional maintenance initiatives
Warming trend costs for water pipelines
and infrastructure
Climate Change Physical Risks/Opportunities and Response Measures
1 The impact links in the value chain primarily include: the production and operation stage encompassing all processes from
product design through delivery; the upstream supply chain stage covering all activities from raw material procurement through
66 product manufacturing with a focus on supplier management and sourcing of raw materials; and the downstream value chain 67
stage involving activities following product manufacture including distribution sales and after-sales services.Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Transition risks/opportunities Potential
Risk types Impact Potential opportunity Value chain financial Response measures
As industries worldwide step up low-carbon transitions to tackle climate change identifying and addressing transition risks and opportunities is timeframe descriptions impact impacts
imperative for Goneo. By referencing the Company's and industry's business characteristics Goneo proactively identifies potential transition
risks and opportunities conducts preliminary impact analyses and formulates response measures to mitigate climate-related risks and seize
transition opportunities. Short- to Growing consumer Upstream Reduced Integrate green principles
medi- demand for diversified supply chain operating into product design and
um-term personalized and and revenue actively develop low-car-
low-carbon electrical downstream Increase bon products to meet
Impact Potential products present risks of value chain in customer needsRisk types Potential risk description Value chain financial Response measurestimeframe impact failing to satisfy customer produc- Take an active part in
impacts expectations for green tion costs energy conservation and
products emission reduction and
Market Fluctuations in raw increase the proportion of
Short- to Tighter national regula- Upstream Increased Set aggressive carbon-re- material and energy prices clean energy
medi- tions on energy conserva- supply production duction targets promote may increase product Strengthen supply chain
um-term tion emission reduction chain and clean production to reduce prices and lead to management to boost its
and green manufacturing production manage- greenhouse gas emissions customer loss resilience
to mitigate climate change and ment costs in operations
could trigger product operations Asset Extend low-carbon R&D
delisting or production and impairment requirements to the supply
curbs down- losses chain
The EU's Net-Zero Industry stream Reduced Closely monitor changes in
Act and Carbon Border value chain operating environmental laws
Policy and legislation
Adjustment Mechanism revenue regulations and policies
(CBAM) may increase and participate in regional Short- Stricter climate risk Production Increased Enhance information
export costs for related carbon trading and pricing medium- disclosure requirements and manage- transparency actively
products pilot programs and set by regulators and operations ment address stakeholder
long-term investor preferences for and costs concerns about climate
low-carbon products may downstream Increased issues and disclose in
lead to reputation damage value chain financing compliance with the climate
and weakened brand value costs disclosure guidelines of the
if responses are Shanghai Stock Exchange
inadequate. Investors may Continue to advance
Reputation
withdraw or withhold low-carbon product R&D and
funding which could market promotion
disrupt cash flow drag
Short- Rapid technological Production Increased Enhance R&D capabilities down business and hinder
medium- updates in the industry and R&D through talent cultivation and market expansion
and could see traditional operations expendi- retention
long-term products replaced by ture Promote the use of low-ener-
smarter competitive Asset gy or new energy equipment
products if the Company impair- and timely optimize or phase
fails to keep pace ment out outdated equipment and
Insufficient R&D funding losses processes
talent shortages or Inventory
inflexible innovation impair- Climate Change Transition Risks and Response Measures
mechanisms may delay ment
product launches and
Technologies losses
technical performance Reduced
upgrades resulting in operating
failure to meet diverse revenue
and high-end market
demands
Climate Change Transition Risks and Response Measures
68 69Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Opportunity Impact Potential opportunity Value chain Potential Indicators and Goals
type timeframe descriptions impact financial Response measures 1impacts Energy use-related performance
Indicators Unit 2024 2023 2 2022
Short- to Building on existing Produc- Increased Expand charging pile and
medi- expertise in charging pile tion and operating energy storage businesses;
um-term and energy storage operations revenue explore and reserve Comprehensive energy
sectors Goneo can and Increased technologies for alternative
Tons of coal equivalent 24235.5 24723.1 21208.5
consumption3
achieve breakthroughs in down- R&D energy solutions
core technologies stream expenditure Actively participate in
Technologies including power modules value formulating new energy
Comprehensive energy consumption Tons of coal equiva-
1.41.61.5
control modules and chain industry standards and per unit revenue
4 lent/RMB million
software of charging piles engage in industry
to enhance product exchanges to enhance Purchased electricity
competitiveness and influence (excluding clean electricity) MWh 191413 197237 171019
snatch market share
Consumption of purchased electricity MWh/RMB million 12.6 12.1
per RMB1 million revenue 11.4
Consumption of renewable
kWh 5959400 5749637
electricity 16458806.1
Short- to Driven by energy Down- Increased Increase R&D investment in Self-generated and
medi- conservation and stream of operating smart electrical products kWh 5959400 5749637self-consumed 6974684.0
um-term emission reduction the value revenue such as smart switches and
policies and the smart chain sockets to build builds an
technology wave the interconnected smart home Purchased renewable kWh
Company's energy ecosystem electricity
59484122.100
efficient environmentally Strengthen talent reserves
friendly and smart for cutting-edge technology Consumption of nrenewable
Market electrical products such R&D and increase R&D electricity per unit revenue MWh/RMB million 1.0 0.4 0.4
as low power sockets and investment to continuously
energy-saving lighting develop energy efficient and
products align with green eco-friendly products Consumption of natural gas m3 356534 170792 143240
consumption and smart
living trends and can
enhance its market Consumption of natural gas
competitiveness per unit revenue m3/RMB million 21.2 10.9 10.2
Diesel consumption kg 113324 125468 -
Climate Change Transition Opportunities and Response Measures
Diesel consumption per unit
revenue kg/RMB million 6.7 8.0 -
Gasoline consumption kg 48596 49407 -
Gasoline consumption per kg/RMB million 2.9 3.1 -
unit revenue
1 In accordance with the requirements of ISO 14064-1 Goneo Group conducted greenhouse gas (GHG) accounting in both 2023 and 2024
using the operational control approach. The scope of the inventory focused primarily on production entities while non-production
entities such as those engaged in sales and trading were not included in the inventory.
2 In December 2024 the Company reviewed and reported the emission sources and volumes within the organizational boundaries
defined for 2023. To enhance the comparability of data this report restates the 2023 energy consumption and GHG emissions based on
the GHG Verification Report.
3 This means the equivalent comprehensive energy consumption including purchased electricity natural gas gasoline and diesel. The
conversion coefficients are sourced from GB/T 2589-2020 General Rules for Calculation of the Comprehensive Energy Consumption.
4 Comprehensive Energy Consumption per Unit Revenue (tce/million RMB) = Total Converted Energy Consumption (tce) / Operating
70 Revenue (million RMB) 71
5 Includes clean power purchased from the grid and the consumption of photovoltaic power generated by suppliers erected on the
Company's premises.Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
In 2024 the Company engaged an independent third-party organization to conduct a
carbon inventory and verification for Scope 1 and Scope 2 emissions at its production Pollutant and Waste Management
and operational sites in accordance with the ISO 14064-1 standard.Goneo upholds the principles of sustainable development and by tackling pollution at its source it minimizes the generation emission and
treatment of air pollutants and waste through advanced equipment technologies processes digital tools and refined management. The Compa-
ny promotes the resourceful utilization of recyclable materials to reduce negative environmental impacts and foster harmonious development
between the enterprise and the environment.Greenhouse Gas Verification Certificate
Indicators Indicators 2024 2023 2022 ESG Target Performance in 2024 Achievement status
Direct GHG emissions1 (Scope 1) tCO2e 3325 3010 309.7 100% compliance rate for
waste gas and waste 100 %
emissions
Indirect GHG emissions2 (Scope 2) tCO2e 111008 105837.5 97530.9
By the end of 2024 reduce Reduce toxic and hazardous substances
toxic and hazardous (paint residue)at source by
Total GHG emissions (Scope 1 and 2) tCO2e 114333 108847.5 97840.6 substances at source by 5 ton 9.8 ton through substitution with
water-based paint
tCO2e
GHG emission density (Scope 1 and Scope 2) / RMB 6.8 6.9 6.9
million Pollutants and Waste Emissions Indicators and Targets
Greenhouse Gas Emissions Performance Pollutant Management
Policies and Methods
Clean technology key performance:
During production and operations the Company strictly adheres to waste gas emission standards including the Emission Standard of Air Pollutants
IN 2024 for Industrial Surface Coating Processes the Integrated Emission Standard of Air Pollutants the Emission Standard of Pollutants for Synthetic Resin
Industry the Emission Standard of Air Pollutants for Boilers the Emission Standard of Water Pollutants for Electroplating the Emission Standard of
100 an increase of Cooking Fume the Emission Standards for Odor Pollutants and the Standard for Fugitive Emission of Volatile Organic Compounds. The Company nearly RMB million was invested in R&D 80 rigorously implements pollutant emission control policies standardizes its pollution discharge permit management system and establishes of the new energy team over % compared to 2023. standards to control total emissions. Annually we engage qualified third-party testing units to conduct environmental monitoring or perform
self-monitoring of air pollutants in compliance with relevant regulations.Charging pile/gun shipments grew by
111 % year-on-year Actions
We promote replacing toxic and hazardous substances at source to reduce or eliminate their environmental and health impacts. In waste gas
umulative shipments of charging products exceeded energy storage equipment shipments rising by treatment we adopt advanced technologies such as bag dust removal activated carbon adsorption and zeolite wheel adsorption and catalytic
combustion to efficiently treat dust-laden and organic waste gases generated across production processes.
2 million units 6313 % year-on-year The Company has installed cartridge filter dust collectors equipped with high-efficiency long-life filter cartridges which keep particulate matter
emission concentrations significantly below regulatory limits. Additionally an online waste gas emission monitoring system has been implement-
ed complemented by alarms for combustible or toxic gas leaks and remote shut-off systems. These enable real-time monitoring of pollutant
concentrations emission rates and total emissions allowing prompt adjustments to production processes or activation of pollution control
1 The Company's direct GHG emissions primarily originate from the combustion of natural gas in stationary sources such as boilers
during production operations the combustion of gasoline and diesel in mobile sources as well as emissions from septic systems. In equipment in case of abnormal emissions.
2022 only GHG emissions from natural gas combustion and purchased electricity were included in the inventory.
2 Scope 2 GHG emissions are from the consumption of purchased electricity. The 2024 emission factor for purchased electricity is based
on the national average grid emission factor in 2022 which is 0.5366 tCO?/MWh.
72 73Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Waste Management
Case Upgrade of composite waste gas treatment system
Policies and Methods
In 2024 subsidiary Goneo Optoelectronic Technology Co. Ltd. upgraded its composite waste gas treatment system to address issues
such as low iodine value of activated carbon damaged collection pipelines and low collection efficiency due to open workshops. The Company comprehensively identifies waste generated during production processes and adheres to regulations such as the Management
Regulations for Hazardous Waste and General Industrial Solid Waste the National Hazardous Waste List and the EU's Waste from Electrical and Electron-
ic Equipment (WEEE). Goneo continuously updates its annual hazardous waste plan and files with the Bureau of Ecology and Environment while
also conducting annual and monthly reports for general industrial solid waste. Annual inspections of hazardous waste and general industrial solid
Upgrade details:
waste are organized across all operational sites with audited annual lists of hazardous waste and general industrial solid waste published. In
Replacing low-iodine-value honeycomb activated carbon with granular 2024 the Company achieved a 100% disposal compliance rate for the general industrial solid waste and hazardous waste and a 100% outsourcing
activated carbon (iodine value above 800) using a drawer-type filling method to waste disposal rate. No instances of illegal pollutant emissions or unauthorized hazardous waste transfers occurred.reduce fire risks extend service life and minimize waste carbon.Repairing waste gas collection pipelines to ensure collection efficiency.Expanding the coverage area of collection hoods at emission points to enhance
waste gas capture.Actions
Outcome:
The Company actively promotes the reduction of industrial solid waste at the source and strives to establish demonstration bases of "zero-waste
Emissions of particulate matter tin and non-methane hydrocarbons factories" and a "zero-waste group". A series of measures have been implemented to reduce waste generation at the source including optimizing
consistently meet standards significantly reducing VOC pollution and enhanc- production processes to enhance precision and yield rates conducting streamlined production establishing resource recovery systems for
ing environmental performance which serves as an example for industry-wide internal recycling of metals and plastics upgrading environmental equipment (e.g. installing paint mist purification systems for pre-treating
waste gas treatment. hazardous waste and improving pollution prevention facilities) and leveraging digital tools to strengthen oversight.Upgraded Waste Gas Emission Device
In terms of waste management system development the Company continuously improves its industrial solid waste collection and transfer
systems to comprehensively improve resource utilization efficiency. General industrial solid waste is transferred to renewable resource recycling
units or other entities for disposal. In strict accordance with the Q/GN G140005 standard the Company has formulated hazardous waste
collection protocols based on waste characteristics constructed compliant temporary storage facilities and equipped them with specialized
containers to prevent leaks. Hazardous waste is stored by category with clear labeling. The Company has signed agreements with multiple
accredited units that will employ disposal methods tailored to waste types and conduct regular audits to ensure disposal capacity and compliance
Indicators and Performance thereby guaranteeing safe and lawful hazardous waste disposal.In 2024 air pollutants generated across all bases were discharged in an organized manner through exhaust tubes. Emission concentrations of
key pollutants including particulate matter non-methane hydrocarbons sulfur dioxide and nitrogen oxides were significantly below national
standards thus achieving a 100% compliance rate.Indicators Unit 2024 2023 2022
Particulate matter (PM) Ton 2.17 31.62 23.85
Non-methane hydrocar-
bon (NMHC) Ton 51.46 45.22 - On-Site Safety Training for (Hazardous) Chemicals and Waste at Ningbo Banmen Electric Overseas Factory
Nitrogen oxides Ton 1.80 4.74 3.58
Sulfur dioxide Ton 0.14 4.74 3.58
Waste Gas Emissions1
1 To be supplemented with the accounting methods and scope.
74 75Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Indicators and Performance Water Resource Utilization and Wastewater Discharge
Indicators Unit 2024 2023 2022
Goneo places great importance on water resource utilization and wastewater discharge management. Guided by green development principles
Total waste Ton 8536.4 8548.2 2019.2 the Company has effectively enhanced water resource efficiency through methods including water-saving technological upgrades and recycling.The Company's water usage primarily involves domestic water and industrial water use accounts for an extremely small proportion We actively
promote water conservation improve water use efficiency and reduce waste.Waste produced per unit revenue kg/RMB million 507.2 544.7 143.4
Total non-hazardous waste1 Ton 7749 7801 1060
ESG Target Performance in 2024 Achievement status
Non-hazardous waste produced per kg/RMB million 460.4 497.0unit revenue 75.3
100% compliant discharge of
Total hazardous waste2 Ton 787.4 747.2 959.2 production and domestic wastewater
in 2024 100 % compliant
Hazardous waste produced per unit revenue kg/RMB million 46.8 47.6 68.1
Waste Emissions
Policies and The Company adheres to the Standards for Drinking Water Quality for domestic water and complies with wastewater discharge standards including the Integrated Wastewater Discharge
Methods Standard the Zhejiang Provincial Standard - Indirect Discharge Limits of Nitrogen and Phosphorus
Pollutants from Industrial Enterprises Wastewater the Wastewater Quality Standards for Discharge to
Municipal Sewers and the Discharge Standard of Water Pollutants for Electroplating. Annually the
Company entrusts third-party testing units certified by CMA to conduct testing or performs
self-testing to ensure compliance.Formulate policies and regulations related to water conservation
EHS Leadership Group and Execution Group
Implement water-saving measures and promptly repair leaks in
pipes and fixtures
All workshops and departments
Division of Water Management Responsibilities
1 Non-hazardous waste includes production waste and domestic waste generated during the Company's production operations.
2 The classification of hazardous waste follows the Directory of National Hazardous Wastes (Version 2021).
76 77Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Actions Referencing the Catalog of Industrial Water-Saving Processes Technologies and Equipment Encouraged by the State the Company actively explores and adopts advanced water-saving measures. For Indicators and Performance
circulating cooling water in production facilities the Company employs technologies such as
electrochemical treatment to enhance efficiency and reduce freshwater consumption. High-effi-
ciency water purifiers are introduced to treat various kinds of wastewater generated during Indicators Unit 2024 2023 2022
production and enable compliant reuse in production processes thus improving water resource
recycling rates. We perform periodic reviews of water resource usage regularly inspect and
maintain tap water pipelines and public faucets to prevent "running overflowing dripping and Indicators m
3910930948414779742
leaking". Employees are encouraged to participate in water conservation actions and curb the
waste of continuous water flow to ensure rational usage of water resources. Additionally we have
conducted studies on the impacts of products such as converters on the water environment. Water withdrawal per unit m3/RMB million 54.1 60.4 ???? 5年5.4
The Company has established a robust wastewater treatment system employing multiple process-
es including physical sedimentation chemical neutralization and biodegradation to ensure
Total water consumption m3 91093 94841.4 77974.2
targeted treatment of wastewater generated during production. Each base implements a drainage
system that separates rainwater and sewage clean water and sewage as well as sewage and
wastewater. Rainwater is discharged directly into the municipal sewage pipe network. Production
wastewater is reused after treatment at the factories' wastewater treatment facilities. A minimal Water consumption per unit revenue m3/RMB million 5.4 6.0 5.5
amount of reused water is periodically replaced and after being treated to meet standards it is
discharged into the municipal sewage pipe network via designated production wastewater outlets.Water Resource Consumption1
Domestic sewage is pre-treated in septic tanks and then discharged into the municipal sewage pipe
network via designated domestic sewage outlets. The Company has also constructed new
anodizing wastewater treatment stations incorporating the water reuse process with a 60% reuse Indicators Unit 2024 2023 2022
rate. The annual reused water volume is expected to reach 89894 tons positioning Goneo at the
forefront of the industry. In 2024 removal rates for key pollutants SS heavy metals and chemical
oxygen demand (COD) reached 90% 95% and 90% respectively with emission concentrations far Total wastewaterd m3 819837 853572.6 701767.8
below regulatory limits.Industrial wastewater discharge3 Ton 30356 24477 -
????年
Domestic wastewater discharge Ton 789481 829095.6 701767.8
Install a hazardous chemical A shut-off valve is installed at the
interception system to effectively rainwater discharge outlet. In
collect leaking chemicals and case of abnormal rainwater
prevent water pollution conditions the shut-off valve can Wastewater discharge per unit revenue m3/RMB million 48.7 54.4 49.8
be activated to prevent rainwater
from discharging into external
rivers Chemical oxygen demand (COD) Ton 78.8 82.5 -
Establish an accident wastewater The sewage treatment effluent Biochemical oxygen demand (BOD5) Ton 25.0 31.7 -
collection system to gather the discharge tank is equipped with a
leakage and transport it to the stop valve. The qualified wastewater
wastewater disposal facility for is regularly discharged into the Ammonia nitrogen Ton 15.9 9.7 -
treatment network while the unqualified
sewage flows back to the disposal
facilities for further treatment Total phosphorus Ton 2.3 0.7 -
Wastewater Discharge2
Water Reuse System of Anodizing Risk Prevention and Control Measures for Water Source Pollution and Wastewater Discharge 1 Total Water Consumption = Total Water Withdrawal -Total Discharge
Wastewater Treatment Stations with a
2
60% Reuse Rate The Company's data for 2022 and 2023 are the drainage license discharge volume (only Shiqiao base) and the discharge volume for
2024 is 90% of the water withdrawal volume and the discharge volume of each pollutant is calculated by adopting the average value of
pollutant concentration in each production base. Industrial wastewater discharge = total water withdrawal - domestic wastewater
discharge; of which urban domestic wastewater generation is calculated based on urban domestic water consumption and discount
coefficient and per capita daily domestic water consumption is calculated by using the ratio of urban domestic water consumption to
urban resident population.
3
78 Industrial wastewater comes from the ultrasonic cleaning process link of the Company's Longshan II Branch Plant a new project in 79
2023 and there was no industrial wastewater discharge in 2022.Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Resource Utilization and Circular Economy Indicators and Performance
Indicators Unit 2024 2023 2022
Policies and Goneo consistently reduces the negative environmental impact of its products and packaging Total recycled raw material usage (ton)
through the entire lifecycle by designing low-carbon eco-friendly products optimizing production
Methods processes and using less harmful or less toxic materials. By integrating circular economy principles
into operations the Company aims to coexist harmoniously with the environment. Recycled copper Ton 7292 - -
Actions Recycled plastic Ton 1264 - -
In 2024 Goneo advanced the circular economy development through the following initiatives:
Packaging material usage (ton)
Upholding design principles that prioritize easy disassembly remanufacturing and recycling
Wood Ton 59.76 - -
Collaborating closely with green suppliers to ensure low-carbon material procurement and reduce the Paper Ton 37684 - -
negative impacts of raw materials on sustainable development
Introducing advanced technologies processes and equipment to reduce material loss
Exploring and establishing mechanisms for material recycling including sorting recovering and reusing
scraps and waste materials generated in production
Implementing packaging designs that reduce material use and increase capacity while adopting
eco-friendly and recyclable packaging materials
Defective Injection-Molded Products Crushed into Plastic Particles in the Powder Room and
Reused in the Injection Molding Machine's Material Loading Area
80 81Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Ecosystem and Biodiversity Protection Actions All new renovation and expansion projects are conducted in accordance with regulations and high standards. The Company engages qualified third-party professional agencies to perform detailed
ecological risk assessments using scientific methods such as data collection and analysis on-site
surveys and model predictions to evaluate potential ecological risks caused by the project
construction and operation including habitat destruction and species invasion. These efforts
control the ecological impacts of projects at the source and ensure that projects align with ecologi-
cal protection requirements.Policies and The Company is committed to actively supporting the United Nations' biodiversity-related Sustain-
In production and operations Goneo rigorously oversees the use and storage of chemicals in
able Development Goals and will prioritize biodiversity impact assessment and conservation within workshops (excluding precursor or explosive substances) standardizes the management of
its own operations. In the future it will gradually join hands with more stakeholders to implement hazardous waste and general industrial solid waste and implements the "Three Simultaneous" Methods
biodiversity conservation actions. principle in environmental protection. The Company supervises temporary solid waste storage
disposal processes and environmental equipment spot checks to screen and address potential
In order to achieve the above goals the Group complies with the Environmental Impact Assessment hazards. Goneo organizes regular environmental emergency drills simulating scenarios such as
Law of the People's Republic of China the Regulations on the Administration of Environmental chemical or hazardous waste leakage. It also supervises the compliance management of firefighting
Protection of Construction Projects and other ecological and environmental laws and regulations facilities to minimize ecological and biodiversity damage from emergencies like fires.and integrates the concept of ecological protection into the whole life cycle of the project including
design construction operation and maintenance. Anti-corrosion and anti-seepage measures are applied according to regional soil and groundwater
pollution prevention zoning requirements. Groundwater monitoring wells are installed with green
Goneo strictly adheres to the "Three Zones and Three Lines" environmental protection regulations rainwater collecting systems to maintain regional hydrological ecosystems and protect surrounding
during site selection for operations and related projects ensuring that there is no encroachment on ecosystems and biodiversity. Additionally the Company conducts studies on the impact of
ecological protection red lines or permanent basic farmland. None of the new projects fall into the products such as converters on the soil environment and analyzes potential impacts during
category of polluting construction projects located in ecologically sensitive areas and there are no production usage and disposal stages. Based on these findings the Company optimizes produc-
drinking water source protection zones and no centralized or decentralized drinking water sources tion processes and improves product design to minimize impacts on the soil environmental
nearby. Moreover there are no areas with sensitive soil environment such as farmland orchards throughout the product lifecycle. Furthermore Goneo integrates biodiversity protection into its
pastures drinking water sources or residential areas within a 2-kilometer radius of project sites. value chain by adopting sustainable packaging materials and gradually promoting the use of paper
Additionally there are neither acoustic environmental protection targets nor key ecological products with Forest Certification.function areas such as critical species habitats national parks and nature reserves within these
areas. During factory construction the Company preserved existing trees and vegetation and
arranged factory layouts based on local topography to reduce disruption to native ecosystems.Also it actively protects and restores environments affected by its business activities. Moreover
the Company avoids using raw materials sourced from globally or nationally significant biodiversity
locations.Indicators and Performance
During the reporting period
none of the Company's operational sites were located
within ecological protection red lines.Environmental assessment units confirmed that there
are no biodiversity-related risks.Goneo Became a Member Unit of Cixi Ecological Environment Protection
Association in 2024
82 83Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Value Chain
Goneo Group always adheres to technological leadership continu-
ously improving product quality and safety management. By inten-
sifying technological innovation and quality improvements the
Company aims to deliver high-quality products that ensure both
safety and sustainability while also striving to elevate customer
satisfaction in service experiences. We are committed to working
closely with upstream and downstream partners to jointly promote
efficient collaboration and value creation in the value chain.Major Material Topics of Sustainability Covered in this Chapter:
Product Quality and Safety
Sustainable Supply Chain
SDGs Addressed in this Chapter:Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Innovation and R&D
Electrical safety | The anti-detachment socket provides strong protection for electrical
Case
safety and won the 2024 Ningbo Patent Gold Award
In response to the risk of plug detachment caused by the increase in electrical
Goneo Group has always adhered to innovation-driven development focused on customer experience continuously improved the level of R&D
equipment Goneo has developed a new type of anti-detachment socket. It
and innovation and strived to provide customers with diversified products and services which are safer more convenient and more intelligent.adopts innovative designs such as bevel and cylindrical rolling locking floating
plate movement and cooperative release controls to achieve self-locking and
convenient unlocking of the plug. It features good integrity high safety and
Policies and Methods strong versatility and is suitable for a variety of socket types and jack
standards. The patent has been appraised as reaching a domestic leading level
recognized by the Ministry of Science and Technology and designated as a
Adhering to the concept of "Being the best and taking the long way with professionalism and devotion" Goneo Group centers around consumer national-level industrialization demonstration project. It has also facilitated the
needs and establishes an innovative system encompassing forward-looking research product planning and R&D. By collaborating with leading establishment of enterprise standards effectively ensuring electrical safety
external institutions to carry out process reforms the Company optimizes its R&D management processes integrates both internal and external and promoting industrial upgrading.resources and strengthens the dual-driven approach of forward-looking technologies and customer needs ensuring technological leadership
and project implementation.In 2024 2 subsidiaries of Goneo Group - Ningbo Goneo Electric Appliance Co. Ltd. and Ningbo Goneo Optoelectronic Technology Co. Ltd. -
successfully passed the re-evaluation for high-tech enterprise designation in 2024.Electrical safety | The R&D of self-resetting magnetic blow-out instantaneous dual-contact
Case mechanical arc extinction technology provides technical support for the promotion of DC
Innovation Incentives electrical appliances
To encourage innovation and creativity among R&D talents the Company has established a long-term and short-term incentive mecha-
nism formulated the R&D Project Reward System the Patent Reward Rules the Technological Achievements Evaluation and Reward System and To address the demand for DC power scenarios arising from the future prolifer-
equity incentive plans closely linking organizational performance with individual performance to achieve mutual progress and win-win ation of photovoltaic energy the Company has developed a self-resetting
results for both the organization and individuals. In 2024 the Company distributed over RMB11 million in rewards for R&D projects and magnetic blow-out instantaneous dual-contact mechanical arc extinction
approximately RMB1 million in special patent bonuses effectively stimulating innovation. technology. Through multiple industry-first technologies it achieves high
safety excellent compatibility and low cost providing strong technical support
for the promotion of DC electrical appliances.Action
The Company's Arc Extinction Technology
R&D Team
After years of accumulation the Company has built an R&D team consisting of nearly 1650 experienced professionals. The R&D team is
characterized by high educational qualifications professionalism and internationalization with several experts hailing from leading Case Boosting the development of new energy | Smart interactive screen stepless charging pile
enterprises. More than 80% of the team members hold bachelor's degrees or above and more than 20% hold master's or doctoral redefining high-end charging experience
degrees. In addition the Company has also introduced overseas experts and scholars. Currently 1 talent from the "National Thousand
Talents Program" has joined responsible for forward-looking planning and key technology research and application in the field of new
energy ensuring that the technology remains at the leading level. Goneo Group has launched the smart interactive screen stepless home charging pile which boasts five industry-first advantages:
high-definition touch screen card-free charging five-star charging compatibility certification extreme environmental reliability
certification and a 6-year warranty commitment. It covers a power range of 7kW-21kW and is compatible with various new energy
Innovation Achievements vehicle models. With Bluetooth contactless charging APP remote intelligent control and a nine-level safety protection system it
provides users with an efficient convenient and safe experience. This product has won the 2024 CES Global Innovation Award and the
Committed to the goal of "leading technology and green innovation" the Company focuses on technological breakthroughs in the fields Red Dot Award and has garnered attention from authoritative media outlets such as CCTV showcasing Goneo's innovative strength.of electricity safety smart home and new energy. It is committed to developing intelligent energy-saving and environmentally friendly
products to meet market and user demands. Furthermore the Company deeply integrates the ESG concept into the entire R&D process
promoting green design and low-carbon manufacturing to reduce the environmental impact throughout the product's lifecycle thereby
contributing to achieve sustainable development goals.
86 87Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Standard System Construction
Standard code Standard name Standard level Participation mode Category Association name
Audio video and information technology
National Technical Committee on Electrical Accessories of Standardization Administration of China
GB/T 43786-2024 equipment—Routine electrical safety testing in National level Participant
production (SAC/ TC67)
Single phase plugs and socket-outlets for household
GB 1002-2024 and similar purposes—Types basic parameters and National level Participant National Technical Committee on Lighting of Standardization Administration of China (SAC/ TC224)
dimensions
Cord extension socket-outlets for household and National Technical Committee on Lighting of Standardization Administration of China Subcommit-
GB 2099.7-2024 similar purposes—Safety technical specification National level Participant tee on Lamps and Related Auxiliaries (SAC/TC224/SC1)
Safety requirements of electric vehicle conductive National Technical Committee on Lighting of Standardization Administration of China Subcommit-
GB 39752-2024 supply equipment National level Participant tee on Luminaires (SAC/TC224/SC2)
National Technical Committee on Low voltage Electrical Apparatus of Standardization Administra-
Installation couplers intended for permanent connec- tion of China Subcommittee on Circuit breakers and Similar Equipment for Household Use
GB/T 32517-2024 tion in fixed installations National level Participant (SAC/TC189/SC1)
National technical committee
Safety of household and similar electrical appliances— National Technical Committee on Electronic Equipment Safety of Standardization Administration
GB/T 4706.123-2024 Part 123: Particular requirements for electrical National level Participant of China (SAC/TC588)
hangers
Lithium-ion Battery Safety Standard Task Force (Ministry of Industry and Information Technology
Rapid quality screening method for cord extension
T/GDAQI 148-2024 sets Industry level Participant
Electronics Department)
National Technical Committee on Green Manufacturing Technology of Equipment Manufacturing
Powertrack socket-outlet for household and similar
T/CPQS E00068—2024 Group level Leading Industry of Standardization Administration of Chinapurposes
National Technical Committee on Household Electric Applicances of Standardization Administra-
Fiber-reinforced composite shell for EV charging tion of China Subcommittee on Ventilating ApplicancesT/CIA 0008-2024 equipment Group level Participant
National Technical Committee on Household Electric Applicances of Standardization Administra-
CSTE 0550-2024 Assessment requirements for quality grading and
tion of China Subcommittee on Heating Ironging Appliances
forerunner 一 Electric bathroom heater (Yuba) Group level Participant
National Technical Committee on Electrical Alloy of Standardization Administration of China
(SAC/TC228)
Standard Systems Participated/Led By Goneo Group
China Association for Standardization (Electrical and Electronic Branch)
Industry Cooperation and Exchange
The Company actively engages in technical cooperation collaborating with universities testing institutions and research institutes. In Standardization Work Committee of China Electrical Equipment Industry Association
terms of school-enterprise cooperation we have jointly developed DC charging piles with Wuhan University Research Institute successful-
ly achieving temperature and noise reduction building positive development capabilities and conducting research on liquid-cooled
China Association for Standardization Electrical and Electronic Products Standardization Branch
supercharging technology. We have also collaborated closely with Shanghai Jiao Tong University in the field of inverter algorithms (Electrical Accessories Group)
assisting in the independent R&D of industrial and commercial energy storage inverters and developing integrated photovoltaic storage
charging and discharging equipment. In terms of cooperation between testing institutions and research institutes we should strengthen Standardization work organizations
collaboration with China Automotive Technology and Research Center (Tianjin) China Automotive Engineering Research Institute (Chongq- Zhejiang Association for Standardization
ing) China Electricity Council and Shanghai Electrical Apparatus Research among others. We should conduct research on the energy
efficiency rating of charging piles vehicle-pile compatibility and reliability and jointly draft mandatory national standards. In 2024 the
Company signed a strategic cooperation agreement with China Automotive Engineering Research Institute (Chongqing) and became a Smart Supply Chain Standards Work Group
development member unit of the China Electricity Council.Committee of Photovoltaic Energy storage Direct current and Flexibility of China Association of
Building Energy Efficiency
88 89Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Category Association name
Case The Company conducted intellectual property protection training activities to enhance
the patent protection awareness of all employees
Standardization work organizations China Communications Standards Association
In 2024 the Company launched its first Goneo Patent Award event
conducting a total of 8 patent knowledge trainings covering topics
China Electrical Equipment Industry Association such as patent search writing technical disclosure documents and
strategies for mitigating patent infringement risks. These trainings
reached R&D personnel across various product lines significantly
China Electrical Equipment Industry Association Electrical Accessories and Home Controllers Branch elevating the collective awareness of patents within the entire
company.The On-Site Scene of the Intellectual Property
Protection Training Activity Organized by Goneo Group
China Association of Lighting Industry
National-level industry association
China Communications Industry Association Indicators and Performance
China Association of Automobile Manufacturers
In 2024
Lock Manufacturing Branch of China National Hardware Association Goneo Group and its seven subsidiaries all passed the certification of GBT 29490-2013 Enterprise Intellectual Property
Management.Industry Associations Participated by Goneo Group In 2024
the Company obtained 148 new patents related to clean technology
Intellectual Property Protection
As a China National Intellectual Property Model Enterprise and a vanguard for safeguarding trade secrets in Zhejiang Province the Compa- bringing the total number of such patents to
ny holds the protection of intellectual property in the highest regard. To effectively protect independent innovation achievements without 193 patents were applied to the
infringing on others' intellectual property rights the Company has formulated and strictly implemented management systems such as the Company's main business
Patent Management System the Trademark Management System the Trade Secret Management System and the Copyright Management 388
System. It has established application processes for patent trademark and copyright protection and conducts risk assessments and
registrations for patent trademark and copyright applications according to business needs. In addition the Company continues to
combat third-party intellectual property infringement through administrative complaints civil litigation and other legal means. In 2024
the Company conducted patent defense actions centered around products such as cube sockets rotary multi-plug sockets and PDU
sockets effectively consolidating our market share.Composition of R & D Personnel Unit 2024 2023 2022
Number of R & D Personnel Person 1650 1581 1400
Proportion of R & D Personnel % 12.48 11.50 11.34
Doctoral Person 2 2 0
By educational
Master Person 142 87 69background
Bachelor and below Person 1506 1492 1331
90 91Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Product and Service Quality
Number of patents granted to Goneo Group
4000
3029 Product and service quality are crucial for enterprises to earn customer trust and achieve long-term development. Goneo Group has always
3000 2638 prioritized product and service quality taking customer needs as the starting point and strictly controlling the quality of its products and services.
2251 We also prioritize the sustainability of our products strengthen the control of hazardous substances and are committed to providing high-quality
2000 products and high-level services that satisfy our customers through comprehensive quality management processes and safety management
1000 592 measures throughout the product lifecycle. 387 441
202220232024
Accumulated effective authorized patents Newly authorized patents
Governance
Goneo Group has established a Quality Management Center that operates under the quality management concept of "product reliability global
compliance and user satisfaction" to build a preventive quality management system aimed at achieving industry-leading quality standards. The
Company's Quality Management Center comprises the Quality Operations Department User Quality Department Parts Quality Engineering
Number of invention patents applied and authorized by Goneo Group Department Reliability and Quality Engineering Department and Product Testing Platform. Each business unit within the Company has designat-
ed quality leaders responsible for implementing comprehensive quality management practices for their respective products.
400344
300273
223260
200189139
100 77 Quality Management Center66 50
0
202220232024
Cumulative invention patents Number of newly authorized invention patents Number of newly filed invention patent applications
Parts Quality Reliability and
Quality Operations User Quality Engineering Quality Product Testing Quality leaders
Department Department Engineering Department Platform of each unitDepartment
West District Base
Testing Laboratory
Longshan Base
Testing Laboratory
Shiqiao Base
Testing Laboratory
Pearl River Delta Base
Testing Laboratory (Function)
92 93Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Responsible for implementing quality strategic planning coordinating and managing quality performance Strategy
evaluation and assessment
Promoting the realization of quality digitalization Goneo Group has always adhered to the strategic positioning of "quality leadership". By establishing reliability design processes international
Quality Operations Comprehensively managing the quality system and hazardous substance process management system compliance quality management processes and quality performance evaluation and assessment processes it aims to enhance long-term user
Department reputation reduce quality risks overseas and raise quality awareness among all employees. This helps the Company's products achieve the core Carrying out overseas compliance quality management building a quality culture and promoting continu-
value creation of "product reliability global compliance and user satisfaction".ous quality improvement
Leading quality
Responsible for initiating and managing the resolution of customer complaints and conducting identifica-
tion analysis and responsibility determination for returned products Drive internal continuous improvement maintain sustained quality leadership and customer satisfaction
User Quality Positioning
Carrying out market quality data governance to enhance customer quality perception
Department
Product reliability global compliance and user satisfaction
Core values
Responsible for formulating supplier selection and evaluation rules handling quality issues of qualified
Parts Quality Engineer- suppliers developing a parts failure manual conducting parts ORT and evaluation and improving the
ing Department reliability and quality level of parts
Comprehensive and Overseas quality Quality performance
reliable products compliance evaluation
Value Business
Responsible for building an electronic control test platform establishing product and electronic
software/hardware reliability testing implementing reliability testing and evaluation establishing a reliabili-
Reliability and Quality
ty control mechanism and empowering reliability technology for practical application
Engineering
Enhance long-term Reduce overseas Enhance the quality
Department user reputation quality risks awareness of all employees
Objective
Responsible for product testing and evaluation equipment measurement and calibration implementation Establish quality perfor-mance evaluation and
Product Testing of measurements and operation and improvement of the laboratory management system Establish a reliability
Establish overseas assessment processes
design process compliance quality
Platform management processes
Establish a quality
Key value action capability assessment process
Company Quality Strategic Planning Diagram
Goneo continues to refine its business management system (Bull Business System BBS) deepen organizational transformation and implement
business innovation and related strategic objectives. As the core operational framework of Goneo BBS provides systematic support and
assurance for quality management. BBS constructed a comprehensive value chain empowerment system based on strategic planning and deploy-
ment (PD) streamlining business processes to create a closed loop. It comprehensively implemented BBS into the entire value chain of produc-
tion research sales and employment. This provides clear directions and goals for quality management and through the integrated application
of BBS tools on the business it empowers each business for continuous success.
94 95Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
In March 2025 Goneo Group participated in the "Product and Service Quality Integrity Commitment" themed event organized by the China
BBS three-year architecture Association for Quality Inspection and was honored as a National Product and Service Quality Integrity Commitment Enterprise.Vision: To create a world-class BBS
Sustainable business success
Key measures
Precision growth cost optimization
and talent leadership Objective system
Automation Informatization
BBS
Lean and process-oriented
Rule system
Strategic Growth Lean Process Tiered talent Empowering
Value Stream
deployment model improvement optimization cultivation core suppliers
Supervision/
Evaluation
Correction/
Empowerment
National Product and Service Quality Integrity Commitment Enterprise Award
BBS culture (driven by high goals) Full participation
5S visualization DM (daily management) CI (continuous improvement)
Daily Management
Mission: Empowering every employee and business of
Goneo to pursue faster higher and further development Quality Management System
Goneo's BBS System
The Company has established various systems and regulations including the Quality Management Manual the Product Quality Supervision
and Random Inspection Management System the Product Quality Issue Escalation Management Regulations the Quality Improvement and
Reward Management System the Hazardous Substance Management System and the Product Recall Management Regulations to standardize
ESG Target Progress in 2024 Achievement status
the quality management process and ensure product quality and environmental compliance. As of the end of the Reporting Period 11
subsidiaries had obtained ISO 9001 Quality Management System certification and 4 subsidiaries had obtained QC080000 certification.By the end of 2024 there will be zero major
0 The Company maintains strict control over product quality and safety further validating and ensuring the safety attributes of its products quality incidents related to products through quality and safety certification. As of the end of the Reporting Period in addition to certifications such as CCC CQC CE and CB
the Company has also obtained multiple product quality and safety certifications from various countries around the world.The one-time pass rate for inspection of hazard-
ous substances in HSF finished products is 100 %
100%
The on-time closure rate for rectification of
non-conforming hazardous substances in HSF 100 %
finished products is 100%
The on-time closure rate for rectification of
non-conforming hazardous substances in HSF 100 %
parts is 100%
The number of parts contaminated by hazard-
ous substances during the manufacturing 0
process ≤ 0
The timely provision rate of the supplier's HSF
inspection report for parts is 100% 100 %
Goneo Group's Product Quality Certifications
Targets and Achievement Status
9697
Top-down promotion
Research Production
Support from the bottom up Employmentand SalesPreface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Product Health and Safety Goneo Group pays close attention to the health and safety of consumers. We clarify the potential health and safety impacts of different
products during installation and use in our product manuals thereby conveying relevant health and safety precautions related to our
Goneo Group follows the compliance requirements of the product sales destinations and customer demands conducting comprehensive products or services to our consumers. For common improper operations warnings are given to minimize the occurrence of accidents.regulatory testing for all newly launched products to ensure they meet the standards for toxic and hazardous substances. Only after We have published the manuals for different products on the Company's official website for consumers to refer to at any time1. In
passing the testing can the products be shipped. Goneo Group has introduced a product health and safety lifecycle management strategy addition the Company has set up a dedicated after-sales service hotline to collect feedback on product quality and safety-related issues.to minimize its negative impacts to the greatest extent possible. In 2024 there were no incidents of non-compliance concerning the health In addition the Company publicly discloses the content of toxic and hazardous substances in relevant product lines on its official website
and safety impacts on products and services. allowing customers and consumers to clearly understand the environmental performance of the Company's products. For details please
refer to the Company's official website2.Stage Key measures Resource support
The integration of green principles begins at the product design stage
To enhance the environ-
where the selection of thermoplastic recyclable materials and low-en-
mental safety and sustain-
ergy materials is prioritized. This approach aims to minimize resource
ability of its products the
consumption and carbon emissions laying the groundwork for a
Company will continue to
low-carbon lifecycle.invest in environmental
During the design and development phase environmental codes are
Design phase testing equipment
embedded in the products indicating compliance with relevant outsourced testing and Example of the Company’s Product Manual Product Description of Toxic and Hazardous Substance
environmental requirements. All eco-friendly materials and finished personnel allocation in
products are marked with these environmental codes and the deliver- 2024.ables in the new product development phase clearly state the environ-
In terms of environmental
mental codes to ensure effective communication of environmental
testing equipment the
requirements.Company has invested a
total of approximately Murora's no- main-lamp lighting wins the "Excellent Healthy Lighting Award" at the 12th
RMB2.68 million to equip 3 Case Alighting Award
The materials meet international environmental standards such as GC-MS devices for the
RoHS and REACH keeping hazardous substances like lead and mercu- detection of toxic and
ry within regulatory limits and reducing potential harm to the environ- hazardous substances The S100Pro series intelligent track lights from Murora Intelligent of Goneo Group’s subsidiary have won the "Excellent Healthy
ment and human health. In terms of investment in Lighting Award" for their healthy lighting technology and innovative design. This product utilizes a high-color-rendering LED light
The Company maintains strict control over the levels of hazardous outsourced testing expens- source with a color rendering index exceeding 95 and a unified glare rating (UGR) below 9 significantly lower than the EU's
Material selection substances in its products closely monitoring compliance with the es the Company has educational lighting requirement of 19. This effectively reduces glare and provides users with a comfortable and healthy lighting
standards set by the EU's RoHS 2.0 Directive and REACH Regulation. In invested a total of approxi- environment.instances where a harmful substance exceeds regulatory limits the mately RMB400000 in
Hazardous Substance Reduction Plan is established actively seeking outsourced testing
alternative materials and optimizing production processes to In terms of professional
minimize the use of hazardous substances. employees the Company
has recruited 1 RoHS
testing engineer 1
Establish a compliance risk management and control mechanism for environmental system
the entire process from raw materials to injection molding ensuring expert 1 specialized
Supply chain and 100% environmental compliance of raw materials through TDS and
manufacturing environmental testing third-party environmental certifications
process engineer over 10 employ-
management Continuously strengthen environmental compliance audits and ees for advancing the
workshop qualification management at the manufacturing end and environmental system
enhance the level of compliance management in molding production and 5 environmental
testing employees
The vast majority of product production waste can be transformed
into renewable resources directly reused in production or made into
Reuse of waste auxiliary materials forming a closed loop of "resource-product-renew-
materials able resource" significantly reducing raw material costs and waste Figure The S100Pro series intelligent track lights from Murora Intelligent have won the "Excellent Healthy Lighting Award"
disposal and contributing to the achievement of the "Carbon Peaking
and Carbon Neutrality" goals.
1 For the product manual please refer to:https://www.gongniu.cn/server/download.html
2 For information on harmful substances in products please refer to: https://www.gongniu.cn/server/quality.html
98 99Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Risk Management Full Lifecycle Product Safety Management Process
The Company strictly adheres to the EU RoHS 2.0 directive REACH regulation POPs regulation PAHs regulation new battery directive and
other laws and regulations in its operational locations rigorously controlling the environmental and safety attributes of raw materials and
Quality Management Process products. The Certification Management Department of the Company’s Public Affairs Center regularly collects legal regulations related to
The Company continues to strengthen the construction of its quality management system and constantly improve its quality management hazardous substances in products both domestically and internationally and promptly forwards them to the Quality Management Depart-
processes. The Company's quality management process covers all key aspects of product R&D and design procurement production and ment to ensure product safety and environmental compliance. Meanwhile the Company embeds hazardous substance control require-
sales with a focus on core elements such as quality risk control for new products continuous improvement of supplier quality quality ments in all stages of the product lifecycle including product R&D supplier management and material procurement production finished
control in production processes and monitoring of customer experience to strictly control product quality. product inspection and finished product shipment to achieve comprehensive and effective control of hazardous substances and actively
enhance the green and safe attributes of products.Communicating HSF requirements Communicating HSF material control requirements
R&D Procurement Production Sales
Clarifying HSF control requirements HSF Control during the R&D Stage HSF Supplier and Material
Procurement Management
Collect organize and communicate Incorporate HSF control and Conduct an environmental system
HSF requirements of target environmental protection design capability evaluation for newly
Gain deep insight into and Establish an efficient Implement quality control Establish a satisfaction markets and customers requirements into the design developed suppliers and perform a
integrate customer needs supplier quality manage- measures strictly in monitoring and evaluation planning input control and output risk audit based on the HSF risk
strictly adhere to quality ment team to implement accordance with system model encompassing all stages embedding environmental level associated with the supplied
risk control for new supplier quality manage- standards scenarios including protection codes materials/auxiliary materials
products and ensure ment throughout the consumers dealers and
Clarify the classification and testing The supplier is required to provide
product quality through entire lifecycle covering Actively promote the the market conduct
rules for material risk levels a hazardous substance testing
comprehensive quality key aspects such as construction of quality regular satisfaction
planning and control supplier selection perfor- culture
report and sign the Environmental
surveys and ensure timely
Compliance Declaration
throughout the entire mance evaluation and response and treatment of
Regularly conduct product
process from product product introduction customer feedback Clarify the HSF incoming inspection
recall drills
initiation design and requirements conduct a hazardous
development prototype Carry out various supplier Customer feedback will be substance investigation on
testing to mass produc- quality improvement used to inform the incoming materials and embed
tion assistance activities development of new environmental protection codes
including conducting products and we will
supplier PSP improvement continuously iterate and
tool training supplier upgrade in subsequent Communicating HSF production control requirements Materials that meet HSF requirements
quality coaching etc. products to enhance
customer satisfaction
Establish an informa-
tion-based process for the
approval of mass-pro-
duced parts ensuring a HSF Finished Product Inspection Pollution Source Control
comprehensive and and Logistics Shipment during Production Process
data-driven process for the Complete the environmental Carry out the identification and
approval of product testing of new products in evaluation of hazardous substanc-
component samples and accordance with the environmental es and pollution sources during the
mass production. testing requirements during new process and regularly conduct
product development audits of production workshops or
Ensure that the environmental production lines for environmental-
attributes of the product are ly friendly products
correct before proceeding with Conduct HSF process inspection
logistics and product shipment
Continuously improve and feed back into new product development
Products that meet HSF requirements
Hazardous Substance Management Process of Goneo Group
100 101Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Product Recall Management Customer Relationship Management
The Company formulates a product recall process and establishes a dedicated product recall team responsible for assessing the risk level
of product recalls and developing implementation schemes and plans for product recalls. The Quality Department of the Company's
Business Unit in collaboration with the Customer Service Department E-commerce Management Department and other relevant depart-
ments is jointly responsible for handling and tracking product recalls. In addition the Company regularly conducts recall simulation drills.In December 2024 the Company organized key managers from various business units to participate in product recall simulation drills Goneo Group has always regarded consumer rights protection as a crucial pillar for its sustainable development. Upholding its brand mission of
with a total of 24 participants covering 10 finished product business units or factories. In response to the issues identified during the drills "providing customers with a safe and comfortable power use experience" the Company drives service upgrades through digital innovation and
the Company conducted a review and summary updated the Product Recall Management Regulations optimized the recall management builds a customer service system that covers all channels and scenarios.process and conducted training sessions to address deficiencies aiming to enhance employees’ capabilities in handling recall incidents.Quality Culture Development
ESG goals Performance in 2024 Achievement status
The Company is actively engaged in fostering a quality culture by holding bi-weekly quality meetings to clarify strategic priorities for each
phase addressing weaknesses and continuously enhancing quality management standards. The Company regularly organizes employees
to study relevant laws and regulations such as the Product Quality Law the Standardization Law the Metrology Law and electrical produc- No complaints regarding product health and safety 0
tion certification conditions as well as various standards to enhance employees' awareness of quality compliance. Additionally the
Company conducts training on C080000 QFD and TRIZ quality management tools to strengthen employees' professional skills. Quality
improvement competitions are also organized to drive ongoing advancements in product quality and facilitate the continuous enhance-
Timely handling rate of customer complaints ≥92% 99.86%
ment of product quality.No incidents of non-compliance concerning marketing 0
Targets and Achievement Status
Policies and The Company has established management systems such as the Customer Satisfaction Manage-
ment Regulations the Customer and Consumer Service Response and Improvement Management
Methods Regulations and the Overseas Customer Complaint Closed-loop Management Measures continuous-Engaging a Third Party to Conduct
Conducting QC080000 Training Conducting Quality Improvement Competitions ly improving customer service management processes and mechanisms. It is committed to
Training on Quality Management Tools
empowering channels and establishing a professional service network centered around distribu-
tors through the construction of a digital platform and end-to-end service processes. In 2024 the
Company will deepen organizational process reforms optimize service processes upgrade
Indicators and During the Reporting Period the Company experienced no product quality recalls administra- problem response and resolution mechanisms strengthen supervision mechanisms and
tive penalties related to product quality issues or incidents of non-compliance related to the enhance service capacity building. By taking multiple measures it aims to comprehensively
Goals product health and safety. improve service efficiency and consumer satisfaction.
102 103Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Responsible Marketing Actions
Goneo Group strictly abides by laws and regulations such as the Advertising Law of the People's Republic of China the Anti-Unfair Competition
Law of the People's Republic of China the Law of the People’s Republic of China on the Protection of Consumer Rights and Interests and the
Measures for the Administration of Internet Advertising. The Company has formulated the Responsible Marketing Policy of Goneo Group Customer Service Management
committing to disclose information in an objective and fair manner during the marketing process ensuring the authenticity integrity and
Goneo Group has established a four-level service process system from L1 to L4 covering the full lifecycle management from demand
transparency of the content delivered and avoiding misleading or concealing information. It ensures that consumers are provided with
reception to closed-loop evaluation. The Company has formulated the Product Installation and After-sales Service Undertaking Specifica-
true accurate and complete product and service information thereby eliminating false advertising misleading statements and the
tion established a unified standard for on-site services for users and implemented process monitoring. In 2024 the proactive positive
concealment of important information.feedback rate of online users reached 38% consistently leading the industry benchmark. In addition the Company has established a
“Service Provider Collaboration Platform” constructed more than 2600 after - sales service outlets. The installation and after - sales
service of each product covers 2800 + district and county centers (according to the 2022 national statistical data there are 2846 adminis-
Issue Policy content trative districts and counties in the country) covering more than 98% of the regions across the country.Comply with external laws and regulations. Any marketing activities conducted by Goneo whether
Legal and regulatory compliance in terms of content or methods must comply with the relevant laws regulations industry
standards and guidelines applicable in the region where it operates L4 Optimization and Improvement Layer
In the marketing process information should be disclosed in an objective and impartial manner Based on customer evaluation data we will promote process Promoting the optimization
Disclose accurate information ensuring the authenticity integrity and transparency of the content conveyed and avoiding optimization to address pain points such as logistics timeliness of 32 processes
misleading or concealing information and installation standards
Privacy and information security L3 Supervision and Feedback Layer
Full respect and protection of customer or consumer privacy and data
protection The service progress is synchronized to the after-sales
system in real-time with the headquarters overseeing The problem closure rate has
In marketing activities actively promoting environmental protection concepts advocating for the entire process increased by 25.7%
Social responsibility green consumption and encouraging consumers to adopt low-carbon and environmentally
friendly lifestyles. L2 Dispatch and Implementation Layer
Through the AI-based intelligent order distribution
The completion rate of offline
system service resources are automatically maintenance dispatching has
matched
Each year we conduct periodic training on responsible marketing for employees within the marketing department and external partners reached 87.49%
with the system (including but not limited to distributors and agents) to communicate relevant policy requirements. This ensures that both L1 Service Acceptance Layer
employees and external partners adhere to and meet the Company's requirements in their actual operational practices. In addition we Integrate 5 types of channels
regularly conduct supervision and evaluation of responsible marketing including the implementation of responsible marketing policies including 400 hotline online Achieve 24/7 access
compliance with market promotion activities and compliance of cooperation with third parties. For issues identified during reviews we customer service mini-pro-
will conduct regular follow-ups on improvement outcomes until the rectifications are completed. gram etc
The Company encourages employees and third parties to report any violations of marketing laws industry standards or company policies.In addition to the established customer service complaint hotline we have set up a dedicated email address for reporting any violations
of marketing policies to (yingxiao@gongniu.cn) to comprehensively collect complaints and reports regarding irresponsible marketing The Company’s L1-L4 Service Processes
behaviors. The Company ensures strict confidentiality of the personal information and materials provided by whistleblowers safeguard-
ing their legal rights.End-to-End Problem Solving Mechanism
Tiered Response and Escalation Mechanism Service Level Evaluation System
We categorize customer issues into four levels based on The Company regularly conducts service-level assess-
their urgency. Among them extremely urgent issues ments for various channels and business units. We have
require a 2-hour response time while routine issues established assessment indicators such as comprehen-
require a 72-hour response time. For issues that are not sive service timeliness satisfaction and complaint rate
handled within the allotted time they will be escalated and publish a service level evaluation report every
to the head of the higher-level department to ensure month to track and facilitate the continuous improve-
that customer inquiries receive a prompt and efficient ment of service quality across channels and business
response and resolution. units. In 2024 the Company's collaborative service
handling rate increased by 56.2% and the coverage rate
of visual management of the entire problem-solving
process reached 100%.
104 105Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
After-Sales Service Capability Enhancement Customer Satisfaction Surveys
The Company conducts a customer satisfaction survey at least once
In order to continuously improve the quality and professional level of its after-sales service the Company a year to fully understand customer needs and expectations. After
regularly conducts skill rating assessments for after-sales service specialists. In December 2024 the the questionnaires are collected the company will hold a satisfaction
Company conducted a skill rating assessment for after-sales service specialists of primary and advanced survey analysis and improvement meeting to review customer
electric tools across the country. Through the rating assessment on one hand it has increased the basic feedback and suggestions making necessary improvements to
knowledge reserves of the Company's after-sales service specialists in after-sales policies customer continually enhance customer satisfaction and loyalty.Skill Rating of
After-Sales communication skills product technical principles etc. On the other hand it has also improved their In addition the Company provides 365*7*24 uninterrupted custom-
Service Specialist ability to deal with common product malfunctions troubleshooting and handling difficult customer er service featuring various communication channels such as a
complaints. This helps provide customers with more professional and reliable after-sales services and dedicated customer complaint hotline an official service email
enhances their after-sales service experience. address a WeChat public account and a direct line to the general
manager to timely understand customer demands and expectations
supervise the Company's responsible marketing performance and
help the Company continuously improve product and service levels. Users have given high praise for the Company's services
We are deeply aware that in 2024 the Company focused on empowering and enhancing distributors
through diversified channels such as decoration and new energy. Training was conducted on four core
Distributor competencies including installation and after-sales service as well as light efficiency design resulting in
Capability
Certification a total of 1871 training certifications with a pass rate of 95.34%.Customer Complaint Hotline: 4008832388
Direct Line to the
Official Service Email Address: kefu@gongniu.com.cn General Manager:
Indicators and Performance
In 2024
the coverage rate of the Company's and the customer
customer satisfaction survey was satisfaction rate was 0
56.43 84.79 major customer complaints% %
Distributor Capability Training 3690 with a customer complaint resolution rate of the Company received
complaints regarding its products and services 99.86%
106 107Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Sustainable Supply Chain Policies and The Company has established management systems such as the Sustainable Procurement Policy the Supplier Code of Conduct the Conflict Minerals Management Measures the Management Procedure for
Methods Suppliers of Production Materials and the Regulations on the Admission of Non-production Suppliers to continuously standardize supplier management.Goneo Group integrates the concept of sustainable development into the full lifecycle management of suppliers actively building a clean efficient
and sustainable supply chain. We continuously strengthen supply chain management facilitate open communication and feedback channels with Topic Details content
supplier partners and empower ourselves through the supply chain to continuously enhance our responsible supply chain management level and
suppliers' awareness of sustainable development. We are committed to working with our suppliers to facilitate the long-term stable development
of the supply chain.The Company mandates that suppliers adhere to the trade secret protection system maintain a zero-tolerance
policy towards corruption and bribery. and avoid any form of embezzlement extortion and bribery as well as
ESG Target Progress in 2024 Achievement status situations that may lead to conflicts of interest with the Company. They must comply with relevant laws and Transparent
regulations regarding anti-monopoly and anti-unfair competition fostering a clean fair transparent and healthy
procurement
business relationship. The Company has signed the Agreement on Joint Efforts for Integrity Building with its coopera-
tive suppliers and regularly conducts supply chain integrity risk assessments and business ethics training to
actively develop a clean supply chain.There are 1082 cooperative suppliers
From 2025 to 2027 it is aimed to ensure that at
of main raw materials that have obtained
least 90% of primary raw materials are sourced
relevant system certifications. In 2025 we will
from suppliers certified by Environmental
continue to promote relevant suppliers to
Management Systems (such as ISO 14001) or
meet system certification requirements with
Occupational Health and Safety Management The Company pays close attention to the management and performance of suppliers in terms of environmental
Systems (such as ISO 45001). 65 and labor rights. Through irregular on-site audits and annual reviews of suppliers it promptly identifies and strives an expected proportion of % to eliminate any potential negative environmental and social impacts that suppliers may have. The social responsi-
bility review for suppliers encompasses sustainable development issues such as production environment and
occupational health management. At the audit site we paid special attention to whether the basic labor protection
Social responsibility
1082 for production personnel is in place including whether dust masks earplugs helmets etc. are provided; whether From 2025 to 2027 it is aimed to achieve a 100% There are suppliers who have cooling measures are provided for workers in high-temperature areas; and whether isolation measures are taken
signing rate of the EHS Management Agreement signed EHS Management Agreement for Interest- in high-noise areas. For suppliers with insufficient protective measures we will require them to rectify within a
for Interested Parties which includes clauses ed Parties. By 2025 we will promote the signing specified period. If the rectification fails to meet standards or is not completed within the allotted time coopera-
related to social environmental and human of EHS Agreement for Related Parties among tion will be cancelled.rights protections. The signing rate of new our core and preferred suppliers with a target
suppliers on the agreement will be 100%
proportion of 100%
1082 The Company promises not to use conflict minerals directly or indirectly and requires suppliers to provide From 2025 to 2027 the signing rate of the There are suppliers who have relevant information that can prove the source of raw materials such as origin information full name and
Agreement on Joint Efforts for Integrity Building for signed the Agreement on Joint Efforts for Integrity geographical location of the supplier transportation route and mode as well as the trade name and type of
annual new suppliers will reach 100%; the Building. By 2025 we will increase the signing Conflict minerals minerals. Meanwhile for all material suppliers potentially involving conflict minerals the Company conducts due
signing rate of the Agreement on Joint Efforts for rate of this agreement among our core and diligence and traceability investigations on conflict mineral materials at least once a year and produces a conflict
Integrity Building for annual cooperative mineral assessment report.suppliers will reach 100%.preferred suppliers to 100%
We have completed the assessment of 313 new Sustainable Supply Chain Policies
suppliers on ESG-related issues and conduct-
From 2025 to 2027 it is aimed to achieve a 100% ed annual audits and ESG assessments on 107
completion rate for social responsibility audits existing suppliers on ESG-related issues. In
(either on-site or via questionnaires) for primary 2025 we will further improve the ESG
raw material suppliers. assessment standards for suppliers and
promote the completion of audits for 18% of
raw material suppliers
By 2027 it is aimed to achieve a 100% audit
completion rate for conflict mineral declarations 100%
among primary metal suppliers
Targets and Achievement Status
108 109Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
The Procurement Department of the Company's Internal Service Center is responsible for the overall establishment supervision
operation and training of the sustainable procurement system providing regular reports to promote improvements in supply chain Actions
sustainability performance. To promote the improvement on the environmental dimension of the supply chain the Company established
a special project team for the "Green Supply Chain" of new energy in 2025 and plans to pilot new product projects in the new energy Supply Chain Lifecycle Management
business department. It is committed to building a trustworthy green supplier management mechanism through collaborative procure-
ment R&D supply chain and other key links. The aim is to strengthen the control of hazardous substances at the source of the overseas The Company has established a Supplier Lifecycle Management process to categorize and grade suppliers and formulates relevant
supply chain for new energy products effectively reducing environmental compliance risks improving the management of the green management standards and procedures based on the different types of materials supplied. We integrate our sustainable principles and
supply chain and ensuring that products consistently meet customer requirements and overseas environmental regulations. concepts into all aspects of the Company's supplier lifecycle management. During the procurement stage we give priority to cooperating
with suppliers who demonstrate outstanding sustainable development performance striving to achieve sustainability in the supply chain
through joint improvements with our suppliers.Project Team Leader
key stage Main content Tiered manag
Managing project progress Conducting project
organizing communication review and rectification
meetings and conducting and providing
daily spot checks and suggestions and It is required to provide ISO 9001 ISO 14001 ISO 45001 and fire protection system
anomalies escalation opinions
PMO Executive Team Leader Project Consultant certification certificates. For special categories suppliers are required to provide REACH We categorize
and RoHS Reports suppliers into
Conducting on-site audits of suppliers' management of production environments registered
occupational disease prevention measures and employee welfare initiatives. suppliers
Conducting comprehensive quality evaluation on new bulk suppliers including quality
Executive Group Supplier potential system audit1 and process audit2
introduction suppliers and Signing the EHS Management Agreement for Interested Parties reserve
Signing the Agreement on Joint Efforts for Integrity Building and taking the integrity suppliers
examination
Quality Management Center New Energy Business Unit Internal Service Center Goneo Group utilizes a third-party enterprise risk information inquiry tool (Qixinbao)
integrated into its SRM system to conduct related-party relationship investigations
identifying potential conflicts of interest and other ethical risks between suppliers and
between suppliers and internal personnel
Main responsibilities of the project team Main responsibilities of the executive Main responsibilities of the execution The Company
leader team leader team categorizes
The Company conducts a comprehensive evaluation based on suppliers' "capability -
suppliers into
hard power" and "willingness - soft power". The "hard power" assessment covers
five levels: core
inventory health supplier performance quality assurance capability procurement
suppliers
Responsible for approving Responsible for assembling a Responsible for formulating green amount core competencies and industry standing; while the "soft power" assessment preferred
project plans and determining team determining project plans supplier access standards and focuses on enthusiasm for bidding enthusiasm for new products/bidding success rate suppliers
project objectives and providing and providing regular reports clarifying specific requirements for new product inventory health management ongoing fulfillment of company needs Supplier general
necessary resource support to Responsible for promoting the for environmental protection and customer recognition.performance suppliers
achieve the objectives formulation of standards related control Incorporating sustainable development issues such as environmental protection management restricted
to green supply chains providing Conducting an investigation on human rights protection health and safety business ethics and conflict-free minerals suppliers and
resources and cooperating with suppliers' environmental into supplier performance evaluations with diligent daily monitoring in place. eliminated
project implementation and goal compliance capabilities Conducting annual audits on suppliers within the system with ESG management serving suppliers in
achievement Establishing a green supplier as an additional item for the audit order to
database and prioritizing the Conducting environmental audits on the materials supplied by production material achieve
procurement of materials from suppliers and requiring suppliers to provide environmental acceptance reports RoHS precise
suppliers within the database and REACH reports management
Conducting performance and dynamic
management and control of optimization of
environmentally friendly suppliers
suppliers providing guidance and Supplier In response to the audit findings the Company will collaborate with the relevant parties ensuring the
support and following up on the development to develop an improvement plan stability and
rectification of environmental and relationship For suppliers that fail to meet the basic regulatory requirements and refuse to make efficiency of
non-conformities. termination rectifications the Company will restrict or cancel cooperation the supply
Upgrading the QC080000 system chain.and incorporating green supply
chain management into the Table Goneo Group's Supplier Lifecycle Management Process
control standards 1Quality system audits encompass eight general indicators: resource management instrument management marking and product traceability quality
control nonconforming product management project management customer complaints and supplier management. For special product categories an
110 additional assessment of supplier RoHS management is conducted.Organizational Structure of the Company's New Energy "Green Supply Chain" Project Team 111
2Process audits evaluate multiple operational aspects including site/5S control processing performance testing rework/maintenance inspection
packaging warehouse management and other special processes.Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Resilient Supply Chain Conflict Minerals Assessment
To build a resilient supply chain the Company adopts a dual-supplier strategy which involves selecting two different suppliers to provide Goneo Group is not involved in the direct mining of conflict minerals. In 2024 the Company conducted an assessment of the procurement
the same or similar production materials. This strategy aims to mitigate the risks of supply chain disruptions price fluctuations quality processing and utilization of conflict minerals in various production stages encompassing the direct procurement of raw materials
variations and other supply chain stability risks that may arise from relying on a single supplier. In addition the Company continuously containing 3TG (tin tantalum tungsten and gold) from suppliers and their consumption during the product manufacturing process. After
strengthens the resilience of its supply chain through methods such as domestic substitution for imports and self-innovation ensuring the evaluation the only type of conflict mineral potentially involved in the Company is tin. In the investigation of direct suppliers 100% of the
safety of the supply chain. As of the Reporting Period the Company has engaged in exchanges and cooperation with domestic leading 13 tin raw material suppliers provided relatively complete information on the sources of 3TG minerals. Currently the tin-based raw materi-
enterprises in the field of modified plastics. Furthermore based on the existing production of recycled granules from drainage opening als used by the Company including solder wire and tin blocks are all sourced domestically and therefore do not involve conflict mineral
material it has continuously improved its modification technology to achieve self-production of modified materials. risks. In addition the Company's internal procurement team receives training on conflict mineral policies or audit management-related
issues at least once a year in order to enhance the procurement employee's ability to identify and manage conflict minerals.Supply Chain Risk Management
Investigation of materials Investigation of the Supplier conducts
We attach great importance to supplier risk management and have established a supplier risk management system to continuously track related to material suppliers self-inspection and On-site audit
supplier compliance risks financial risks legal risks and business ethics risks. In addition we have incorporated environmental social and conflict minerals provided submits a declaration
other dimensions of sustainable development into supplier admission and selection as well as daily risk management to promote the
construction of a sustainable supply chain. We also conduct supplier risk assessments during the admission phase through the SRM
system aiming to control risks from the very beginning. Meanwhile we conduct regular assessments and on-site audits to promptly Identify conflict Identify suppliers that Request 3TG-related For those who cannot
identify potential risks and maintain close communication with suppliers to assist them in improving their management capabilities. In minerals that may be contain 3TG materials material suppliers to conduct self-inspec-
addition the Company regularly reviews and optimizes its supplier risk management policies continuously improving the level of risk involved in the and enter them into conduct self-inspec- tion or provide the
management to ensure the stability and security of the supply chain. In 2024 the Company completed the ESG assessment of 313 new production and new the Conflict Minerals tion based on the Conflict-Free Minerals
suppliers and conducted annual ESG audits on 107 existing suppliers. It conducted supplier business ethics risk assessments on all newly product development Supplier Investigation Conflict Minerals Declaration the
introduced and cooperating suppliers and no significant risks were identified. stages List Research Template Company will conduct
Develop the Conflict (CMRT) and provide an on-site audit to
Minerals Identification feedback on the ascertain the source
List self-inspection results of minerals
Provide the If any conflict minerals
Supplier Risk Management System Conflict-Free Minerals are found during
Declaration self-inspection or
Coverage Submit the Conflict on-site audit the
stage Risk management in the admission phase Daily risk management Minerals Non-use supply of related
Commitment materials from the
supplier shall be
Compliance risks related to basic qualifications Continuously monitor the manifestations of key
terminated and the
tax information etc risk points during the access phase
supplier shall be
Financial risks such as operational risks Supply chain stability risks such as supply disrup-
required to cease
Legal risks such as judicial litigation tion risk price fluctuation risk and quality fluctua-
Main purchasing raw Business ethics risks such as related-party tion risk
monitoring materials from conflict
transactions …
Risk points mineral regions
Sustainable development risks such as supplier
energy and resource management EHS manage-
ment child labor and forced labor Conflict Mineral Traceability Process
…
Rely on the SRM Investigation of association relationships Conduct daily risk
system and third-party Investigation of relationships among suppliers monitoring and
risk information query Investigation into relationships with blacklisted investigation and
Risk tools to conduct suppliers prepare risk response
management
measures qualification screening Investigation into relationships with the plans in advance
of suppliers Company's directors supervisors and senior
management
Goneo’s Supplier Risk Management System
112 113Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Supply Chain Empowerment Procurement Personnel Training
In the management of information related to procurement Goneo Group adopted the "1+2 Procurement Management Platform" The Company regularly conducts supply chain management training for employees in procurement covering key issues such as sustain-
comprising 1 digital procurement management cockpit and 2 procurement management systems (i.e. SRM system and MRO system). The able procurement and clean supply chain. In 2024 the Company conducted ESG coaching training for employees in the procurement
digital procurement management cockpit interfaces with SRM and MRO systems to obtain foundational data and automatically generate department focusing on the definition and management of sustainable procurement. In terms of business ethics we emphasize the
trend analyses concerning quality cost lead time and market conditions based on preset models. Through "1+2 Procurement Manage- importance of laws regulations and company policies ensuring that employees in procurement are fully aware of the "Eight Prohibitions"
ment Platform" the whole process of internal and external procurement operations is connected and the visualization management of as the fundamental principles for procurement. At the same time the Company also enhances employees' awareness of business ethics
end-to-end supply chain for procurement operations is achieved providing reliable information support for management decisions. through case studies ensuring that the business concept of integrity and honesty is deeply rooted in everyone's mind.Strategic Objective: Agility in Supply and Procurement
"1+2 Procurement Management Platform"
SRM system MRO system
Digital procurement management cockpit Production materials Non-production materials
Digital empowerment field
Strengthening the Procurement Integrity Advocate Meeting of Goneo Group’s Procurement Management Department
Supplier Lifecycle
capabilities of the Collaboration
Management Cost Management Risk Warning
supply chain system Integration
Data infrastructure cloud computing platform IoT platform Supplier Capability Building
We emphasize the cultivation of suppliers' awareness of sustainable development. During holidays we send integrity-related messages
through the supplier management platform to firmly establish suppliers' awareness of integrity. In addition our supplier conference
Goneo Group's Digital Management System of Suppliers serves as a crucial platform for us to promote our sustainable development concept. Leveraging this conference we introduce our
sustainable supply chain management concepts policies audit requirements and standards to our suppliers. This aims to continuously
enhance their awareness of sustainable development and collaboratively advance the construction of our sustainable supply chain."Celebrating the Dragon Boat Festival in a Clean Wind Integrity Sharing at the Supplier Conference
keeping with Integrity All the Time" - Holiday Push on Integrity
114 115Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Supplier Communication
In order to establish a win-win and sustainable supply ecosystem built on mutual trust the Company's Procurement Management Depart- Indicators and Performance
ment has established a "Supplier Express" management platform continuously improved the communication and feedback process and
established a convenient efficient and secure problem feedback and resolution mechanism. The Company’s suppliers and employees can
2024
provide feedback on supply chain-related issues including but not limited to material quality environmental performance labor and
human rights performance and conflict mineral risks through this platform. Once issues are collected by the platform they will be
Total number of Tier 1 suppliers Total number of Tier 1 key suppliers Percentage of total expendi-
addressed by the relevant managers. After the closed-loop process the person who reported the issue will conduct a satisfaction evalua-
(in number of entities)1 (core suppliers) (in number of entities) ture on Tier 1 key suppliers (%)
tion to ensure that the issue has been effectively resolved.
12772328.7
Total number of new suppliers Total number of suppliers terminated
(in number of entities) (in number of entities)
3133
The number of suppliers who have The number of suppliers who have Number of suppliers that have
signed agreements containing ESG signed the integrity commitment undergone ESG assessment
requirements (in number of entities) agreement (in number of entities) 2 (in number of entities)
10821082420
The number of suppliers identified as Number of suppliers Number of suppliers
having significant actual and potential rectified for negative terminated due to
negative ESG impacts (in number of entities) ESG impacts significant ESG incidents
Goneo Group's Management Platform of Supplier Express
000
The Company holds a supplier conference every year. On one hand it commends suppliers who have excelled in providing high-quality
products efficient delivery and comprehensive services and awards them with the "Core Supplier Award" to encourage them to maintain Percentage (%) of conflict mineral audits3 Expected accounts payable for small and medium - sized enterprises (RMB)
and continuously improve their quality and sustainable development management performance. On the other hand through recognition
and collaborative exchanges we aim to further deepen our strategic partnership with suppliers and promote cooperation between both 100 0
parties in areas such as new energy.
1 The Company's Tier 1 suppliers only include production - material and bulk - raw - material suppliers excluding energy suppliers service - type suppliers and
contractors.
2 Including suppliers of non-governmental organizations and associations.
3 In our survey of direct suppliers 100% of all 13 tin raw material suppliers were included and they provided comprehensive information regarding the source of
Goneo Group’s 2024 Supplier Conference
3TG minerals (tin tungsten tantalum and gold).
116 117Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Society
In the area of social responsibility we focus on the guiding princi-
ples of protecting rights fostering growth ensuring safety and
making meaningful contributions to society. With a particular
emphasis on four key issues—labor and human rights protection
human capital development occupational safety and health man-
agement and rural revitalization and social contribution—this
section will provide an overview of Goneo Group's efforts policies
practices and achievements in these areas.Major Material Topics of Sustainability Covered in this Chapter:
Labor and Human Rights
Human Capital Development
Occupational Healthand Safety
Rural Revitalization and Social Contributions
SDGs Addressed in this Chapter:Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Labor and Human Rights ESG Target Progress in 2024 Achievement status
100% closure rate for discrimination and harass- 100 %
Goneo fully recognizes that labor and human rights are fundamental to a company's sustainable development. The Company strictly complies ment complaints and whistleblowing in 2024
with applicable domestic and international laws regulations and universally recognized human rights standards. We continuously refine our
internal management systems and organizational structure to safeguard employees' lawful rights and uphold their dignity throughout the entire
employment process.
100% coverage rate for annual anti-discrimi-
nation and anti-harassment training 100 %
ESG Target Progress in 2024 Achievement status
No administrative penalties for DEI-related labor 0 times 100% compliance with anti-discrimination and compliance anti-harassment policies in 2024 100 %
100% coverage rate of annual DEI policy training 100 % Provide salaries 300% above the local
minimum wage for employees > 300 %
By 2030 control the gender pay gap for
Regularly sign various collective agreements 100 employees in the same position and level to with employees ensuring 100% coverage % ≤ 7.6 %1within ±5%
Targets and Achievement Status
By 2030 increase the proportion of female 36.3 %
employees to 38%
Policies and Methods Goneo strictly complied with national laws and regulations such as the Labor Law of the
People's Republic of China and the Labor Contract Law of the People's Republic of China.During the reporting period the Company referenced international standards including
By 2030 increase the proportion of female 16.3 the UN Guiding Principles on Business and Human Rights the International Bill of Human %
managers1 to 20% Rights and the Declaration on Fundamental Principles and Rights at Work as well as relevant
regional regulations. Based on these the Company developed the Human Rights Policy
the Diversity Equality and Inclusion Policy and the Anti-Discrimination and Anti-Harass-
ment Policy and revised a series of policy documents such as the Employee Handbook the
Provide no fewer than 120 employment Management Measures on Protection for Female and Underage Workers the Administrative
opportunities for people with disabilities each 125 and Marketing Employee Promotion Management System the Employee Training Manage-year ment System the Employee Compensation Management System and the Employee
Resignation Management System. These efforts aim to continually improve internal mecha-
nisms and processes integrating human rights protection with the Company’s business
strategy culture and daily operations to ensure key human rights issues are effectively
implemented.No incidents of discrimination or harassment in
20240
1The main reason for the difference was that technical positions were highly remunerated with more men engaged in them and more women in functional
Labor & Human Rights Targets and Achievement Status positions. The Company has continued to optimize its compensation and performance management including combing job grades anchoring market salaries
and establishing salary matching rules.
1 Female managers: managers at job level 3-1 and above and female employees in the professional sequence.
120 121Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Policy Issue PolicyIssue MethodsRequirements Methods Requirements
Specialized anti-discrimination and anti-harassment
Strict compliance with international labor Zero tolerance for all forms of discrimination
standards and local laws and regulations with a Enforce strict age verification: Require valid ID including but not limited to race color gender
training: To raise awareness of all employees.firm commitment to eliminating all forms of child documents at onboarding verified through professional age language religion or ethnicity. Reporting and feedback mechanisms: Cases confirmed
labor across global operations. ID systems.Zero tolerance for all forms of harassment through investigation are addressed by the responsible Prohibition of
Child Labor Anti-Discrimi- department to protect employee rights.Zero-tolerance policy: Prohibit employment of Establish multi-layer verification: Launch secondary nation and including but not limited to sexual harassment
individuals under 16 years old or those who have checks when discrepancies arise to ensure full compli-
Anti-Harass- workplace harassment abuse and violence
ment Strict disciplinary procedures: verified violations are
not completed compulsory education. ance. whether verbal defamation coercion or offensive seriously dealt with; criminal acts are referred to judicial
remarks. authorities.Transparent offboarding process: Provide clear resigna-
tion procedures via the employee handbook and HR Respect employees' legal rights to form or join Hold regular employee representative meetings:
system; HR or the union will step in if resignation is labor unions or other representative bodies. Organize annual Workers' Congress and sign collective
Zero tolerance for any form of forced labor in hindered. contracts and wage agreements ensuring 100% employee
Encourage employees to freely assemble and
violation of labor regulations with a firm commit- coverage under collective bargaining agreements.Scientific working hour management: In accordance engage in open dialogue with management
ment not to use deceptive or coercive means to with the relevant requirements of the labor law and the Freedom of regarding workplace conditions and practices Set up standardized grievance channels: Ensure
induce individuals to work. nature of the positions the comprehensive calculation Association
and Collective without fear of retaliation or discrimination. transparent complaint procedures investigate employee
The hiring process ensures that employees' working hours system and irregular working hours Bargaining concerns and share results with representatives.system are adopted and approved by the labor adminis- Promote collective negotiation mechanisms to freedom is not restricted through practices such
Prohibition of
as requiring deposits withholding identity tration department. Among them the administrative and
safeguard employee rights and interests.Forced Labor
documents or imposing debt obligations. sales staff implement the standard working hours system
and irregular working hours system to ensure that the
All employment contracts must be signed daily work does not exceed 8 hours and the overtime
voluntarily and on an equal footing. work is strictly controlled within 36 hours per month; the
production staff implement the comprehensive calcula- Comprehensive information security management:
tion working hours system to ensure that there are no Apply technologies such as document encryption and
less than 4 days of rest time per month. Ensuring Safeguard privacy rights: prohibit unauthorized conduct regular privacy protection training (see Informa-
work-life balance for employees. access use deletion modification or disclosure tion Security chapter).of company or personal information.Privacy Multi-channel communication platforms: Enhance
Protection Create diverse channels for employees custom-
and Freedom systems such as the employee feedback platform ers suppliers and other stakeholders to raise
of Expression issue-reporting hotline and anonymous feedback box to
Develop diverse recruitment channels and Structured DEI training: Provide regular professional workplace concerns.encourage employees to express concerns and contribute
include fairness/equality clauses in hiring and training to all employees.suggestions.promotion policies prohibiting all forms of
discrimination. Women's rights and interests protection system:
Implement Management Measures on Protection for Female
Enforce equal pay for equal work and prohibit and Underage Workers; organize health seminars; sign
employment discrimination. Special Collective Agreement on the Protection of Female Conduct regular workplace safety inspections and
Diversity Equity Employees' Rights. health checkups. Listen to employees' voices
& Inclusion Focus on the rights and interests of underrepre-
through multiple channels and care for their
sented groups including women and persons Disability employment program: Establish a four-party
physical and mental well-being. Detailed measures are covered in the Occupational Safety
with disabilities. linkage mechanism among the Company China Disabled Safe and and Health chapter.Persons' Federation employment bases and individuals Healthy Work Regularly conduct safety training and cultural
Foster an inclusive workplace respectful of Environmentto provide at least 120 jobs annually for persons with development to enhance employees' safety
diverse viewpoints and beliefs. disabilities. awareness and emergency response capabilities.
122 123Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
The management of labor and human rights is overseen by the Company's Ethics and Compliance Committee. The Committee is chaired by the
Group Vice President with the Ethics and Compliance Committee Office coordinating the efforts of various functional departments to advance the Actions
development implementation and monitoring of human rights management mechanisms. This ensures the effective execution and continuous
improvement of human rights policies across the organization.Human Rights Supervision and Review
The Company follows the "Plan - Do - Check - Act (PDCA)" cycle principle to carry out human rights supervision and auditing comprehen-
sively identifying and assessing human rights risks promptly detecting and preventing potential impacts on human rights and integrating
any identified issues into improvement action plans taking effective corrective and improvement measures.Human Rights Managemen
Responsibility Departments Composition Responsibilities We also conduct third-party labor and human rights external audits in accordance with ERSA standards focusing on key areas such as
labor relations wage distribution and health and safety. This helps identify weaknesses in labor management processes and continuously
optimizes management mechanisms.Ethics and Compliance Committee Group Vice President as Committee Oversee the development
Chair implementation and monitoring of
Ethics and Compliance Committee human rights management
Office Audit and Inspection Center mechanisms.Supervision Regularly collect and analyze relevant data.Other Functional Departments Assigned Personnel Responsible for policy formulation Proactive
Monitoring
implementation monitoring training
Assessment Evaluate the effectiveness of policy implementation.data analysis and cross-departmen-
tal coordination.Employees suppliers and other stakeholders are encouraged to report any violations
Regularly review and update human
of human rights policies diversity equity and inclusion (DEI) policies as well as anti-dis-
rights policies ensuring timely
crimination and anti-harassment policies.revisions and improvements.Whistleblowing Channels
Anti-discrimination whistleblowing email: fanqishi@gongniu.cn
Employee Misconduct Whistleblowing Channels
Whistleblowing Employees Feedback Platform: Path: Employee Self-Service Platform > Cultural Sharing
Module > Employees Feedback Platform
Woodpecker Platform: Path: Feishu Workbench > Corporate Culture > Woodpecker
Integrity whistleblowing email: jubao@gongniu.cn
Integrity whistleblowing hotline: 18368220776
Whistleblowing WeChat account: gongniusjjc
Efficient Integrity whistleblowing official account: Goneo Integrity
Feedback
Handle harassment complaints based on principles of confidentiality objectivity
fairness and justice.Correct issues through tracking assessments and supervision and effectively and
appropriately implement penalties or management measures to prevent similar
Processing behavior in the future.Appropriate disciplinary actions will be taken based on the severity of the violation
including but not limited to warnings demotion or termination of employment. In
cases involving criminal conduct the matter will be referred to the judicial authorities.Provide diverse channels for grievances ensuring that all employees suppliers
Grievance customers and other stakeholders can properly safeguard their rights.For individuals whose rights have been violated the Company will provide necessary
Remediation psychological counseling and medical assistance to help them recover both mentally
and physically.
124 125Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Human Rights Training Inclusive Employment for Vulnerable Groups
The Company is committed to raising human rights awareness among all employees. To this end we have launched a series of human In 2024 Goneo Group continued to uphold its social responsibilities through a series of proactive measures making significant strides in
rights training courses on our internal learning platform covering topics such as labor rights education and specialized training on the promoting social inclusion particularly in enhancing employment opportunities for individuals with disabilities and military veterans.Code of Conduct. During the reporting period the Company achieved 100% coverage of human rights-related training with a total of Throughout the year the Company hired 24 veterans offering strong support and reintegration opportunities for the retired military
13100 employee training attendances. community. Additionally 125 individuals with disabilities were employed representing a 50% increase from 2023 which has provided
more people with disabilities access to stable dignified jobs and enabled them to pursue a decent life.Case Training series on human rights protection and labor rights
Case A collaborative approach: Goneo Group establishes an integrated employment platform
In December 2024 the Company launched an online training video titled “Human Rights Protection and Labor Rights Policies” for persons with disabilities
on the Goneo learning platform. The course covered key policies including the Human Rights Policy the Diversity Equity &
Inclusion (DEI) Policy and the Anti-Discrimination and Anti-Harassment Policy. In 2024 Goneo Group responded actively to national policies of promoting employment for persons with disabilities by
Target Audience: All employees pioneering a collaborative support model involving government enterprises and society. Through a four-party coordination
mechanism between the Company the Disabled Persons' Federation the employment base and the individuals themselves
Training Format: Online Goneo Group launched Zhejiang Province's first pilot program for proportional employment of persons with disabilities in
different locations providing a model that can be scaled across the industry.Project Highlights:
1.Innovative Model Implementation: In August 2024 the Group signed a strategic agreement to upgrade its first dedicated
facility for persons with disabilities establishing a comprehensive employment base that integrates skills training job
placement and daily care services.
2.Demonstration Effect: During the year Goneo Group established strategic partnerships with two additional "Daycare Centers
for Persons with Disabilities." By integrating resources the Company created a unique "daycare + targeted employment" model
providing sustainable livelihood support for special-needs groups.
3.Systematic Employment Support: A full-chain support system was established covering corporate labor demand coordina-
tion with local disability support policies and tailored services from employment bases. This system ensures the alignment of
employment rights for persons with disabilities with operational benefits for the Company.Training Notification Page
Case ESG training on labor and human rights: intensive coaching for targeted improvement
In August 2024 Goneo Group hosted the second session of
its ESG Immersive Training program inviting external
experts to focus on employee management and labor rights.The training adopted a coaching-based approach encourag-
ing participants to work in departmental groups to analyze Service Agreement for Employees with Skills Competition Held for Employees with Disabilities in Zhangqi Town
current processes and present their findings. Follow-up Disabilities at the Daycare Center
activities included developing action plans for key process
improvements and delivering roadshow-style presentations.This initiative marks a significant step in enhancing the
Company's ESG management capabilities and underscores
our strong commitment to protecting labor and human
rights. Second ESG Immersive Improvement Training: Labor and Human Rights
126 127Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Democratic Communication
Goneo Group places great importance on employees' rights to Case Direct dialogue between senior management and employees
democratic participation and regards the Workers' Congress system
as a key platform to ensure employees' rights to be informed to
participate to express their opinions and to exercise oversight. On In February 2025 Goneo Group demonstrated its strong commitment to understanding the real needs of frontline employees by
May 10 2024 the Company held the First Session of the Third organizing a direct communication session between senior management and employees. Facilitated by the Company's labor union
Workers' Congress. A total of 274 attendees participated including the event provided a platform for open face-to-face conversations on key topics such as labor rights career development employ-
senior leadership departmental employee representatives and ee benefits and logistical support. Senior executives actively listened and pledged to deliver practical solutions reinforcing the
invited delegates. Representatives from the Cixi Federation of Labor Group's commitment to building a caring workplace where employees enjoy dignity in their work and quality in their lives.Unions and local labor unions were also invited. The congress
consisted of a preparatory session the Union Member Representa-
tive Conference and the Employee Representative Conference.Through transparent and democratic procedures the conference
reviewed and approved several major agenda items including
collective contracts and agreements. The First Session of the Third Workers' Congress
Conference Agenda Key Decisions
Reviewed and approved the Work Report of the 2nd Goneo Group Union Committee and the Financial Audit Report
of the 2nd Goneo Group Union Committee.Improving
Union Approved the Assembly Election Procedures (Draft) and elected 17 members to the 3rd Union Committee through
Governance a competitive election.Elected new Union Chairperson Vice Chairperson and Financial Auditors.Invitation Letter
Communicated the Union Welfare Policy and the new 2024 points-based management system. Indicators and Performance
Safeguarding Approved the Suggested List of Employee Representatives for 2024 Collective Wage Negotiations and initiated the
Employee wage negotiation process. During the reporting period Goneo reported no incidents of child labor or forced labor and no administrative penalties related to human
Rights rights violations.Approved the Employee Reward and Punishment Management System to standardize employee management.Employee Rights and Unit 2024
Interests Performance Indicators 2023 2022
Ensuring Approved the 2023 Business Review and 2024 Strategic Priorities Report and the 2023 Employee Management and
Information Signing rate of labor contract % 100 100 100Care Report and 2024 Work Plan to enhance employees' understanding of the Company's direction.Transparency
Coverage rate of collective agreement % 100 100 100
Approved the Implementation Report on the 2023 Collective Wage Agreement and the Resolutions for 2024 Negotia-
tions. Coverage rate of Human rights training %
Fostering 100 - -
Harmonious Approved the 2024 Special Talent Stock Ownership Plan aligning employee and corporate growth.Labor
Relations Signed the Goneo Group 2024 Collective Contract the Collective Wage Agreement and the Special Collective Number of human rights audits Times 1 - -
Agreement on the Protection of Female Employees' Rights with participation from company union and employee
representatives.Gender pay gap ratio at the same level
%110-
and for the same post 104
128 129Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Human Capital Development Policies and Goneo Group places great importance on talent development. In 2025 the Company will establish a three-tier management structure for employee care comprising the Strategic Decision-Making
Methods Layer the Professional Collaboration Layer and the Grassroots Communication Layer. Strategic
Decision-Making Layer: This layer formally establishes the Employee Care Committee chaired by
the Party Secretary of Goneo Group. The committee is responsible for approving long-term
development plans setting annual goals for employee care and reviewing major policies budgets
Goneo Group has always regarded its employees as the Company's most valuable asset. Through comprehensive policies diverse system building and improvement projects. It also coordinates resources across departments to address systemic
and concrete initiatives we strive to create a fair inclusive and motivating work environment for all employees. issues and evaluates the effectiveness of employee care efforts regularly identifying areas for
optimization. Professional Collaboration Layer: Tasked with driving and implementing day-to-day
employee care initiatives this layer collects feedback from employees and produces the quarterly
Employee Care Improvement Report for the Strategic Decision-Making Layer. It also works to
overcome execution bottlenecks by coordinating resources across departments. Grassroots
Communication Layer: This layer is responsible for communicating company policies related to
ESG Target Progress in 2024 Achievement status employee care gathering feedback and assisting with the implementation of care projects. It also
conducts satisfaction surveys to measure employee engagement and gather further suggestions
for improvement.Provide childcare services to over 200
employee families annually 215 families Talent Recruitment
The Company strictly complies with the relevant national laws and regulations including the Labor
Law of the People's Republic of China and the Labor Contract Law of the People's Republic of China.Goneo rigorously developed the Management Regulations on the Recruitment of Administration/Mar-
keting Employees and the Management Measures on Protection for Female and Underage Workers to
Increase average training hours per 3.7 ensure that labor contracts are signed with employees in accordance with the law and to employee to 40 by 2030 hours safeguard employees' legitimate rights and interests. During the recruitment process the Compa-
ny implements a non-discriminatory fair and transparent recruitment and employment
procedure actively taking measures to attract diverse talent.Expand the internal trainer team to 250 170 Compensation Systemby 2030 trainers1
The Company consistently works within the framework of legal compliance industry characteris-
tics actual business conditions and future development strategies to continuously improve the
compensation and performance management system. This ensures a positive interaction between
talent incentives and company value creation. To this end the Company has formulated and
Raise employee approval rate to 90% by 80 continuously revised the Production Employee Compensation Management Regulations and the 2030 % Employee Performance Management Regulations establishing a compensation incentive system that
is both fair and competitive along with a clear performance evaluation process and supporting
security measures. During the reporting period 100% of employees underwent performance
assessments.Achieve an employee administrative
satisfaction rate of 80% or higher2 87.3 %
Human Capital Development Targets and Achievement Status
1 The Company plans to strengthen its knowledge system development and instructor pipeline training in 2025 with the instructor roster expected to expand to
180 members.
2 Includes employee satisfaction and business satisfaction.
130 131Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Goneo adheres to a people-oriented philosophy designing a four-level compensation structure based on position value individual abilities and
Systematically deepening compensation system reform work. By establishing compensation alignment performance contributions. This structure ensures employees' basic living needs are met while fully motivating them through a performance-driv-
rules for employees the Company ensures a cohesive framework that aligns positions employees and en incentive mechanism facilitating mutual growth between the Company and its employees.compensation ensuring that employees' contributions are appropriately rewarded thereby fostering their
enthusiasm and creativity.Compensation Types Specific Provisions
Regularly reviewing and revising compensation guidelines for different employee levels and categories
Compensation closely aligning with changes in the external labor market to ensure the compensation incentive mecha-
Basic Salary Determined according to the minimum wage standards set by the local Management nism remains competitive. government.System
Evaluating employees based on company performance position value individual performance and Determined through comprehensive assessments of employee performance
abilities and constructing a healthy mechanism that aligns incentives with rewards. Monthly Performance work ability and work attitude.Standard Salary -Based Pay Set as a fixed proportion of the monthly salary for different levels of employ-
ees.Continuously improving and optimizing the Employee Performance Management Regulations with full Part of the monthly standard salary excluding basic salary and
cooperation between the Group's Performance Management Committee Human Resources Center and Grade Salary performance-based pay.the human resources departments of each business unit to promote the full implementation of the
performance system and daily evaluations.Benefits and Cash allowances for employees according to their job level and other related conditions such as
Establishing a comprehensive management system that integrates performance assessments develop- Allowances lunch housing and high-temperature allowances.ment promotion and incentives to fully stimulate employees' creativity and enthusiasm for work Short-Term
achieving a win-win situation where company performance growth and personal career development Incentives
Performance along with salary and benefits increase simultaneously. A variable bonus allocated at the end of the year based on the employee's annual performance
Evaluation and Annual evaluation tailored to different employee categories.Incentive The Human Resources Center organizes annual individual performance evaluations for administrative and Performance
sales employees with evaluation standards categorized into excellent (S) good (A) normal (B) needs Bonus Target performance bonus standards set based on annual salary ratios varying according to Mechanism employee job levels.improvement (C) and gap (D).The performance assessment coverage rate of administrative and marketing
employees is 100%. Production staff appraisal in the form of monthly assessment assessment indicators
based on job requirements including (efficiency yield 5S etc.) the assessment results in the assessment
of the salary items for the monthly honorary. Special Awards Rewards for employees who earn titles such as "Outstanding Group" and "Outstanding Employ-ee" or lead projects related to cost reduction and R&D.Policy Document: Goneo Group Co. Ltd. 2024 Restricted Stock Incentive Plan (Draft)
Target Group: Core management and key personnel whose performance meets the criteria (865
people accounting for 6.29% of the total employees).Number and Proportion: 3439100 restricted stocks granted accounting for 0.27% of the
Company's total share capital.Equity Incentive
Long-term Policy Document: Goneo Group Co. Ltd. 2024 Special Talent Stock Ownership Plan (Draft)
Incentives Target Group: Company directors supervisors senior management special recruits and
individuals with significant contributions to the Company's overall performance and long-term
development.Fund Source: Employee long-term incentive reward fund extracted according to the Compensa-
tion Management Regulations of Goneo Group Co. Ltd. with a total of up to RMB35 million.Number and Proportion of Shares: 486200 shares accounting for 0.04% of the Company's total
share capital.
132 133Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Career Development Job Rotation & Transfer Mechanism
Goneo implements a fair and just selection and promotion mechanism along with improving the Employee Training Management Regulation and Regardless of the seniority of employees Goneo advocates for employee growth through appropriate job rotation which lays a solid foundation
the Employee Career Development Path and Promotion Channel to ensure equal career development and promotion opportunities for all employees. for future promotions while meeting the Company's talent needs.The Human Resources Center has established two major employee development channels: internal talent pipeline development and external
career development. The internal channel establishes a 20-level job grade system with both managerial and professional career tracks. This
system promotes vertical and horizontal career mobility. The external channel unique to Goneo includes suppliers and distributors forming a For frontline employees Goneo encourages skill diversification through job rotation training employees with multiple skills. This
valuable extensive value chain development pathway. approach not only increases the workers' capabilities but also fosters mutual understanding of each other's tasks enhancing
teamwork.For professional or managerial employees job rotation exposes employees to cross-functional roles broadening their knowledge and
Unique employee development path allowing them to master the operational capabilities of the departments and company. This provides opportunities to develop employ-
ees into versatile talents.Goneo also provides opportunities for inter-business unit and inter-departmental job transfers. In 2024 315 employees experienced
cross-business mobility.Internal External
External Career Development
Goneo's unique value chain development pathway offers broader development opportunities for talented employees. Outstanding
internal talents can become excellent dealer bosses or dealers' professional managers and excellent talents in supplier management
factory representatives and workshop management can develop into the core management team of suppliers. Employees who have
worked in overseas marketing roles for two years or more or in other departments for at least six years can apply to develop as
Professional Senior executives dealers for Goneo. As of now over 300 employees developed into dealers and dealers' professional managers.Cadres Expert team Distributors manager of
distributors of distributors
134 135Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Actions Goneo continues to deepen the implementation of its signature "Niu" series of talent cultivation programs. These initiatives are tailored to meet the unique needs and characteristics of employees at different stages of their careers ensuring precise allocation of training resources.Meanwhile Goneo actively strengthens its internal trainer network fostering a self-sustaining knowledge transfer mechanism. From newly
onboarded graduates to high-potential management personnel Goneo provides clearly defined development paths for every employee group.Talent Cultivation This targeted approach not only stimulates individual innovation and growth but also reinforces a positive cycle of mutual advancement between
employees and the Company.Goneo implements a fair and comprehensive talent cultivation plan committed to providing all employees with the necessary knowledge skills
and management training to help and encourage them to fully realize their potential and make the best use of their talents and resources.Vice Chief
Through actively organizing internal training sessions learning exchanges and cross-departmental workshops Goneo meets the diverse growth President Expert
needs of employees in professional skills management and leadership. An internal evaluation assessment and feedback mechanism is in place
Director Senior
to ensure that all training programs are effectively linked to performance improvement plans creating a closed-loop management model of Expert
training feedback and enhancement.Manager Senior Specialists
Controller Management Channels Specialized Channel Senior Specialists
ge
Based on the leadership competency model Goneo established a three-dimensional development mecha- ya-Vo
mp
nism combining BBS management tools expert coaching and leadership development. Systematic applica- rg Ca toec
ain
in dir 2 1
tion and training of BBS tools empower mid-to-senior management to improve work efficiency through Tr ge inin IDP Program Post Qualificationdr
Ca T
ra
quantifiable gains. Management Professional
Leadership Enhancement EnhancementpIndustry experts are introduced for customized coaching expanding management perspectives via case mg Ca e
Team n tini uadstudies and project problem-solving. Tra am ty gri 3 4Cultivation ra rsrog ive Courses of StudyP Special Training n
Bu
ll g un and War-fightingSystem Leadership development courses are implemented to systematically cultivate strategic thinking and rainiT
change management skills.Over 260 mid-to-senior management talents were trained in 2024 significantly enhancing organizational Goneo“Dual-Channel” Training System
efficiency.In February 2025 Goneo officially launched the Goneo Academy online learning platform further enhancing its talent development framework.Focusing on specialized technical training the Academy establishes tailored learning plans and development roadmaps for various talent groups.It also plays a key role in curating high-quality internal courses and cultivating an internal faculty of instructors positioning itself as a strategic
knowledge-sharing platform and a key supplement to Goneo's Spirit-related Training System. Through Goneo Academy the Company will
Job qualification standards and career development pathways are established. Leveraging Goneo's online continue to advance the professionalism and systematization of its training programs. This includes the implementation of structured training
learning platform the Company integrates industry knowledge and expert resources to create a curriculum management and certification mechanisms strengthening the development of its leadership and expert talent pipelines. The initiative ensures a
Expert Team system covering R&D production and marketing professional sequences. strong foundation of knowledge and talent to support the Company's long-term sustainable growth.Development
Plan Job qualification certification will be conducted in 2025 to improve employee-job role alignment.Goneo School
Implements the "Niu Plan" graduate training program establishing a three-stage development system
focusing on cultural integration job competency and career development.Youth Talent In 2024 324 graduates were trained through cultural immersion mentorship programs and cross-depart- Product Research and Quality School of Leader- BBS
Development ment job rotations. Academy Development College (in Human ship College
Program
Goneo Outstanding Youth" recognition program launched honoring 11 exemplary young talents in 2024. Institute (in preparation) Resources (in Academy
preparation) preparation)
Goneo has established a matrix for skilled talent development.Skilled Talent Standardized training course packages are developed using a comprehensive approach that combines
Cultivation System theory instruction hands-on training and certification assessment to enhance core skills such as site
management equipment operation and process optimization.Operation Department
Human Resources Center BBSO
136 Organizational Structure of Goneo Academy 137
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Ca TraPreface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Case Niu Plan - 2024 Graduate Talent Program Case Leadership development - management bootcamps & executive learning programs
Opening and Closing Ceremonies of Goneo's 2024 Graduate Program
Enhancing employee capabilities — Leveraging the online learning platform the Compa-
Case Niu Plan - Outstanding Young Employees Selection
Case ny enriches learning resources through methods such as external training benchmark-
ing visits and internal training sessions with external experts. Various business units
actively engage in capability development at all levels.
2024 Goneo Outstanding Young Employees Award ceremony
Case Internal trainers - Teacher's Day appreciation event
138 139Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Employee Benefits
Category Specific Items 2024 High
In alignment with its development strategy Goneo has established a comprehensive and well-structured employee benefits system
governed by a full set of internal policies. The Regulations on the Management of Social Insurance and Housing Fund of Employees
outlines the administration of social insurance commercial insurance and housing funds for all active employees ensuring their basic
rights and interests are protected. The Management Measures for the Red Cross (Charity) Relief of Employees Facing Difficulties defines the RMB14330500 invested in improving dormitories and
eligibility criteria scope procedures and responsibilities for providing timely support to employees and families facing financial hardship.Activity center employee lounges
The Employee Benefits Management Regulations formulated in 2024 set out a diverse range of benefit categories tailored to employees' dining facilities
Workplace Facilities recreation areas sports zones break
actual needs offering well-rounded support throughout their employment journey.areas canteen employee dormitories Employee dormitories at the West Base delivered with total
Category Specific Items 2024 Achievements construction investment reaching RMB108.4 million
RMB1885600 for New Year's allowance
100 % coverage in social insurance and housing provident fund RMB62876200 in housing subsidies RMB2503600
Social insurance (pension medical
unemployment work injury materni- 3008600 in home purchase loans and RMB 870400 in transporta-RMB in high-temperature allowances
ty) housing provident fund statutory
Basic Benefits tion subsidies
holidays high-temperature allowance RMB58268400 in meal subsidies discounts and night Housing subsidies home purchase
lunch and night shift subsidies holiday shift subsidies for production employees loans transportation allowance New The Goneo Compassionate Mutual Aid Association helped 114
gifts and welfare items Living Su Year's allowance Red Cross (charity) individuals distributing relief funds totaling RMB536500.RMB8187500 in holiday gifts and welfare items relief Migratory Bird House
The Goneo Group Charity Branch of the Cixi Charity Federation
assisted 35 people providing relief funds amounting to
RMB271300
Migratory Bird House summer daycare served 215 children with
RMB91700 invested
RMB962500 invested in occupational health checkup with
100% coverage RMB1468500 in service RMB124700 in
anniversary gifts childbirth care
100% health check coverage for formal administrative employ- Gifts for service anniversary birthday
wedding and childbirth care
3970 Long-Term RMB1262400 in long-service RMB68600 in ees; production-line support and indirect employees long-service memorial award
Recognition
retirement care and Star Points memorial awards marriage giftsPre-employment checkups occupa- with over 3 years of service received health checkups.tional health exams health certificate rewards
checks commercial insurance (includ- 100 RMB17300 in retirement care RMB246500 in % coverage for overseas insurance for outbound employees
Medical Prote ing group personal accident transpor- employee con
tation-related accidents and overseas 100% group accident insurance for interns (internships ≥ 1
travel insurance) and premium
medical insurance month) and rehires
Paid annual leave sick leave bereave-
100 Leave and Holidays ment leave marriage leave prenatal Total of 61873 days of various types of leave taken by % employer insurance for high-risk positions (e.g. procure-
checkup leave paternity leave etc. employees
ment audit legal drivers)
100% coverage in supplemental medical insurance for qualified
employees (tenure ≥ 2 years) under local programs 473 team-building activities held with RMB6073600
Culture & Team Education and training cultural invested
Building events and team-building activities
7 major cultural events organized with RMB3.1 million invested
140 141Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Case Goneo Group invests in Ruihai Garden to provide high-quality employee housing Case Diverse employee clubs promote work-life balance
Goneo invested RMB500 million to develop the Ruihai Garden residential complex at its Longshan base offering 808 high-quali- Goneo has established a robust club management system complete with a structured organization and clear evaluation
ty apartments for employees. The project features fully furnished move-in-ready units equipped with basic furniture applianc- standards. In 2024 Goneo successfully operated nine active employee clubs with a total membership of 803 and 169 events held
es and smart home products developed by the Company. A variety of layouts including two- and three-bedroom options cater throughout the year drawing over 26500 total participants. In 2025 two new clubs—Goneo Literary Society and Huizhou
to different employee family needs. The community includes a central garden children's play area basketball court and other Comprehensive Club—will be launched to further enrich employees' cultural lives and strengthen their sense of community and
recreational facilities creating a comfortable and livable environment. This initiative has significantly improved employees' well-being.quality of life effectively addressed housing challenges and enhanced their sense of belonging and well-being.Outstanding Club Initiatives:
New Energy Vehicle Club: Aligned club activities with business
needs to support product testing and improvement directly
contributing to innovation.Outstanding Club Initiatives:
Football Club: Hosted the 8th Company Games football tourna-
ment integrating new employee programs such as "Little
Goneo" and "Little Migratory Birds" to promote team bonding.Apartment Facilities
Case Migratory Bird House providing 12 years of summer care for employees' children Outstanding Club Initiatives:
Basketball Club: Organized a summer league featuring 107
players from nine departments/business units with 32 games
Since 2013 Goneo Group has partnered with labor unions held and over 1500 spectators.and university volunteers to run the Migratory Bird House
summer daycare program for 12 consecutive years.Total Beneficiaries: Over 2100 children of migrant workers
Curriculum Highlights: Traditional Chinese classics safety
education science experiments art creation
Employee Satisfaction
Special Event: A guest lecture on electrical safety by national
labor model Qian Haijun Goneo regularly conducts employee satisfaction surveys to gather authentic feedback across both administrative and production lines. In
2024 two comprehensive surveys were conducted in May and November. Utilizing structured questionnaires the Company collected over
This long-running initiative not only provides practical 8000 responses providing valuable insights to enhance administrative services employee care and workplace environment initiatives.support for employees facing summer childcare challenges Key areas of concern—such as parking dormitory services and cafeteria facilities—were identified as critical points for improvement. In
but also serves as a warm symbol of Goneo Group's response the administrative and logistics departments analyzed the satisfaction gaps and formulated targeted improvement plans which
commitment to employee care and social responsibility Electrical Safety Awareness Event of Migratory Bird House have been incorporated into the following year's action agenda. In 2024 the overall employee satisfaction rate reached 87.3% successful-
reinforcing a strong sense of belonging and corporate ly achieving the annual target.cohesion through its people-oriented philosophy.
142 143Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Indicators and Performance
Year Unit 2024 2023 2022 Employee Training Unit 2024 2023 2022
Number of Promotions Person 1761 468 432 Number of Employees Trained Person 13775 15687 16001
Number of Managerial Promotions Person 245 62 28 Total Investment in Training1 RMB10000 410.57 460.31 706
Promotion Success Rate % 41.9 38.2 35.3 Average Training Hours per Employee2 Hours 3.7 2.4 2.3
Managerial Promotion Success Rate % 56.5 46.7 21.1 Average ESG Training Time (Human Rights-Related) Hours 0.18 - -
Note: In 2024 the company optimized and adjusted job grades.Training Hours by Gender
Human Capital Performance Indicators Unit 2024 2023 2022
Male Employees Hours 37935.6 23748.0 23485.1
Social Insurance Coverage Rate % 100 100 100
Female Employees Hours 15952.7 13900.0 14164.9
Satisfaction Survey
Training Hours by Employee Category
Employee Satisfaction Score % 87.3 81.2 -
Grassroots Employees Hours 38994.5 33287.0 33685.2
Survey Participation Rate % 43.8 30.2 -
Mid-level Management Hours 3999.6 3514.0 3741.2
Parental Leave
Senior Management Hours 899 847.0 223.5
Employees Eligible for Parental Leave Person 1512 997 -
Employees Who Took Parental Leave Person 1210 402 - Return on Investment in Human Capital
%6.877.247.29
Return-to-Work Rate After Parental Leave % 96.36 96.94 - Regular Performance and Career Evaluations
%100100100
1Training base data from the online training system covering the company's administrative and sales staff.
144 2Average hours of employee training = Actual number of employees trained × Hours of training/Total number of employees in the category 145Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Occupational Safety and Health Policies and Methods
Goneo Group strictly complies with the Law of the People's Republic of China on Production Safety the Fire Control Law of the People's Republic of
China the Law of the People's Republic of China on the Prevention and Treatment of Occupational Diseases and other applicable laws and regulations
in the regions where it operates. The Company has established and implemented 34 internal policies and procedures including but not limited
At Goneo Group the health and safety of our employees is our top priority. Guided by our EHS policy which places employee well-being at the to: Accountability System for Production Safety the Safety Inspection (Hidden Danger Investigation) and Governance System the Procedures for Hazard
core and promotes standardized practices for safe and efficient operations—we have established a comprehensive occupational health manage- Source Identification Risk Assessment and Risk Control Decisions the Regulations on Prevention and Control of Occupational Diseases and the Emergen-
ment system. Through robust emergency response protocols and risk control procedures we are committed to providing every employee with a cy Preparedness and Response Control Procedures. These policies comprehensively cover critical areas of operations such as safe production
safe and secure working environment. At the same time we continue to cultivate a strong culture of safety reinforcing awareness of safety occupational health emergency response and incident handling. They are reviewed annually in line with operational conditions to ensure
responsibilities and enhancing our emergency response capabilities. continuous improvement. Goneo has also introduced the EHS Reward and Punishment Management System and established an EHS
Performance Reward Fund to recognize outstanding EHS performance across departments and individuals. Departments or personnel that fail
to fulfill safety responsibilities result in penalties under a "red/yellow card" disciplinary system. As of 2024 11 of the Company's operational sites
have been certified under ISO 45001 representing a 91.67% certification coverage rate.ESG Target Progress in 2024 Achievement status For interested stakeholders such as contractors and suppliers involved in production activities Goneo enforces specific safety management
measures to ensure health and safety throughout service delivery. Before starting any project these parties must sign the EHS Agreement for
Interested Parties and commit to adhering to all safety-related requirements. Goneo requires stakeholders to conduct hazard identification risk
100% signing rate of the Employee Safety 100 assessment and control as well as safety education and training in areas such as safety technology fire safety and equipment protection. During Environmental Protection and Occupational % project execution Goneo carries out comprehensive on-site safety supervision and inspection. For high-risk work zones designated safety
Health Responsibility Commitment supervisors are assigned to prevent accidents.Goneo has established a robust safety governance structure. The Chairman serves as the primary person responsible for production safety. The
Group has set up an EHS Committee and an EHS Management Department which oversee the implementation of safety protocols. EHS
100% coverage rate for occupational health 100 departments are also established within each business unit manufacturing base and workshop managing safety practices at their respective checkups1 % levels. In 2024 Goneo also established the Employee Health and Care Support Management Committee which leverages the functions of the
labor union and Human Resources Center to monitor employees' mental well-being and address practical challenges in a timely manner.
100% job transfer rate for employees with
occupational contraindications 100 %
100% coverage of AEDs (Automated External
Defibrillators) at all work sites 100 %
100% setup rate of psychological counseling
rooms at all work sites 100 %
At least 2 mental health seminars are held
annually 2 seminars
Less than 0.84% of work-related injuries 0.53
Occupational Safety and Health Goals and Progress
1The coverage rate of occupational health examination for posts exposed to occupational disease hazards is 100% realizing that all examinations should be
carried out.
146 147Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Actions
Production Safety
First Responsible Person Main Responsibilities
Management and Control of Safety Risks
As the primary person responsible for safety production of Goneo Goneo Group has established the Bull Safety System (BSS) a comprehensive framework designed to ensure workplace safety through centralized
Group he is fully accountable for the safety of the entire company planning tiered management and clearly defined responsibilities. Under the principle that "safety is the responsibility of everyone who manages
Ruan Liping Ensure the effective implementation of EHS investments by the operations" the Company regularly identifies evaluates and controls potential hazards. Regular safety inspections are carried out to proactively
Chairman of group company detect and address risks with a tiered risk management strategy in place to significantly reduce the likelihood of accidents. To maintain the
Goneo Group effectiveness of its occupational health and safety system Goneo also conducts internal BSS audits twice a year.Make decisions on major EHS issues
Safety inspection
Responsible for organizing supervising and inspecting its produc- and audit form Safety inspection content Key processes of safety inspection and governance
tion safety management and eliminating potential production
safety accidents in a timely manner Fire safety warehouse safety Daily safety inspection
EHS committee member construction project site safety
Group EHS Organize the formulation of annual safety and occupational health Regular safety inspections typhoon and flood prevention safety EHS Management ResponsibleCommittee objectives indicators management plans and safety work labor protection supervision and Department department(quarterly/monthly/weekly)
planning and inspect and urge their implementation inspection etc
Professional safety inspections Safety check
conducted on safety conditions
Assume the responsibilities of the EHS Committee take full
related to special equipment fire
responsibility for the EHS work of the Group and bear direct
Special safety inspection protection hazardous chemicals
leadership responsibility for the EHS work within the scope of the
General managers/responsi- flammable and explosive areas
business under their charge Guidance and Rectification of
ble persons of each occupational protective facilities monitoring safety hazards
business department Establish and improve the EHS responsibility system standards interested parties etc
EHS management and regulations of Goneo Group
organizations of Responsible person of each
each business workshop/team Organize and coordinate the formulation of the annual EHS Information
department Tracking verificationeducation and training plan as well as emergency drill plan for the Comprehensive security Company regulations and rules feedback
(Department/Region Heads of functional entire group inspection hidden danger rectification status
Workshop/Team Functional departments of each
Department) business unit Hold a group-wide EHS management meeting every six months
and organize a monthly EHS meeting within the Group to study Archive closed-
and address major EHS management issues loop systemLeadership and responsibility safety
control and interested party manage-
ment fire safety and emergency
Goneo EHS Management Structure BSS audit management occupational health
and chemical management special
equipment safety electrical safety
etc
Goneo Group Safety Inspection and Audit Framework
Goneo continues to strengthen its ability to identify and manage EHS risks on-site by establishing a four-tier risk management system. Hazards
and job-related risks are classified and managed according to their severity. Leveraging a risk radar system we assess potential risks based on
the likelihood and severity of hazardous events. This process helps us identify vulnerable areas and implement targeted measures ensuring a
closed-loop approach to risk control and mitigation.
148 149Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Hidden Dangers JHA Risk Map Risk Radar Management of Hazardous Substances
Utilize the reporting of Gradually analyzing and Using the risk classification Further categorize risks During the reporting period Goneo launched a supplemental program to strengthen control over hazardous substances. Based on the
hidden dangers by all controlling the risks of method on-site risks are pay attention to important 2024 chemical inventory (613 substances) and raw/auxiliary material list (216 items) the Company implemented stricter oversight of
employees in all aspects operational steps is graded as high medium weak links and highlight hazardous chemicals and key process-related materials. Using criteria such as duplication hazardous chemical identification and environ-
and throughout the entire applicable to risk manage- and low facilitating the tracking and mental health risk analysis a list of 203 hazardous substances was compiled. In accordance with the Technical Guidelines for Environmental
process to discover more ment in on-site SW management personnel to closed-loop management Risk Assessment of Construction Projects a further risk assessment was conducted resulting in a shortlist of 30 high-risk hazardous
hidden dangers and operations allocate resources to of these important weak substances. The findings were presented in a concise visually designed one-page summary. Each production unit was then tasked with
control risks in a timely high-risk areas links identifying high-risk substances from the hazardous substance list and evaluating possible alternatives based on standards such as WS/T
manner 777–2021 Technical Guidelines for Environmental Health Risk Assessment of Chemical Substances. To encourage proactive substitution of
hazardous substances the Company has established an EHS Proposal and Improvement Incentive Program. Employees who successfully
Goneo Group Four-Tier EHS Risk Management Framework identify and implement alternatives to high-risk hazardous materials may submit the EHS Improvement Proposal and Reward Application
Form. Approved substitutions will qualify for special incentives upon review by the EHS and Sustainability Department in accordance with
established policies.Chemical Safety Management
Goneo has established a collaborative chemical safety management framework that involves its business units EHS department and procure-
ment team. This framework covers the full lifecycle of hazardous chemicals—from design and sourcing to unloading storage use and disposal.Strict controls are applied to regulated chemicals. Recognizing the environmental and social impacts of chemical use Goneo actively seeks and
adopts less hazardous or toxic alternatives to reduce its reliance on dangerous substances. Through professional handling and safe disposal
practices Goneo aims to minimize the generation of hazardous waste and mitigate its impact on people and the planet.Environmental protection complies with HSF regulations
Design phase Restriction on the source of hazardous substances
The seeking process involves the substitution of hazardous substances
Safety assessment for the introduction of new chemicals
Procurement stage During the supplier qualification review it is required to provide the Material Safety Data Sheet
(MSDS) environmental compliance statement and sign the chemical supplier safety agreement有毒有害一图流
Ensure compliant transportation of chemicals by conducting safety inspections of tank trucks upon
entering the factory
Unloading and Chemical Hazard AssessmentDual-person dual-lock management mode
warehousing stage
Carry out whole-process monitoring and maintain 24-hour security guard
In accordance with the IECQ-QC080000 system and internal hazardous substance management standards Goneo has established and
Conduct daily spot checks on the quantity of items in the warehouse implemented a comprehensive Hazardous Substance Management System. The Company regularly conducts risk assessments for hazard-
ous-substance-free (HSF) materials identifies potential sources of HSF contamination and performs finished product testing to ensure the
Implement registration for chemical requisition and ex-warehouse chemical safety and compliance of its products.Operators are required to wear protective clothing and other protective equipment to ensure safe
Use phase operation
Implement control over chemical usage and conduct regular inventory checks on usage Safer Chemical Substitutes
Carry out emergency management for chemicals
On April 25 2024 the Company's Converter Business Unit successfully completed the replacement of ECOSOL-1040 a hydrocarbon-based
cleaning agent following thorough testing and safety evaluations. Compared to traditional solvents this alternative offers significantly
Hazardous waste is entrusted to qualified external third parties for compliant disposal lower toxicity and flammability improving both user safety and environmental performance.Dispose of production wastewater in compliance with regulations to ensure it meets emission
Abandonment phase standards
Operation and maintenance supervision of sewage station
Goneo Full Lifecycle Management of Hazardous Chemicals
150 151Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Safety Emergency Management The Company conducts regular safety training on hazardous chemicals and requires all personnel involved in chemical handling to pass a certifica-
tion exam before assuming their roles. Warehouse managers responsible for hazardous materials must hold a valid Safety Knowledge and
Goneo conducts safety emergency management based on Emergency Preparedness and Response Control Procedures and the ERT Organization Management Competency Certificate. Goneo has developed emergency response plans covering chemical leaks burns and theft. Regular
Management Regulations. In the event of an incident the Company can quickly assemble an Emergency Response Team (ERT) to assess the emergency drills are conducted to ensure readiness. Each site maintains an emergency rescue team and stocks emergency supplies including
situation and execute timely and effective rescue operations minimizing the impact of the incident. As of 2024 Goneo Group has formed 52 first aid kits and neutralizing agents to enable rapid response and minimize loss in the event of a chemical leak. In 2024 the Company conducted
primary ERTs across its workshops and departments comprising 624 trained full- and part-time responders. In addition 5 secondary ERTs with a dedicated emergency drill simulating a paint leak in the mixing room. The drill required employees to swiftly isolate and clean the affected area
120 responders have been established across the Group's five major manufacturing bases. to prevent the risk of fire from volatile vapors. Following the drill areas of weakness were reviewed and the Company committed to increasing
training frequency and reinforcing the importance of personal protective equipment. These efforts aim to ensure clearly defined roles effective
incident handling and the safety of all personnel during chemical emergencies.Occurrence
of accidents ERT response and accident investigation External response
When the second-level response
organization is unable to conduct Seek external rescue forces
effective emergency rescue and such as government
treatment departments
When the first-level response
organization is unable to The second-level ERT
conduct effective emergency Establish ERT second-level
rescue and treatment response organization
leaders are responsible for
Notify the contacting external rescue
leader of this Report to the base leader forces such as government
department Establish ERT first-level and the base EHS establish departments.or the EHS response organization a second-level ERT response
personnel of organization and form a
this base The personnel on duty shall guidance group support
establish the ERT level 1
group rescue group
response organization of
boundary group evacuation
their department including
group and first aid group
component support group Emergency Drill – Paint Mixing Room Leak Decoration Parts Company (Painting Factory) of Goneo
rescue group alert group Promptly carry out
evacuation group and first emergency rescue work
aid group
Conduct a study and
judgment on the on-site
situation
Promptly carry out
emergency rescue work
Goneo Group Management Workflow
152 153Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Work Safety Training
Case Goneo Group launches Safety Month and Fire Safety Month to enhance employee safety To enhance employee safety awareness and self-protection capabilities Goneo regularly conducts work safety training. In addition to general EHS awareness and emergency response capabilities
training sessions for all employees and onboarding programs for new hires the Company also provides specialized external training for employees
engaged in high-risk or specialized operations. The effectiveness of these training programs is evaluated through a combination of interviews
written exams and hands-on assessments. This comprehensive evaluation ensures that personnel in relevant positions acquire the necessary safety In June 2024 Goneo launched its Safety Month campaign focusing on enhancing safety awareness and emergency response capabili-
knowledge and operational skills strengthening their ability to respond to emergencies and reducing the likelihood of workplace incidents. ties. During the campaign the Company organized an ERT First Aid Skills Competition and an Emergency Evacuation Skills Competition
to comprehensively improve employees' emergency response and self-protection capabilities. A total of 14 teams from 12 business
units participated in the ERT competition while 15 teams from 14 business units joined the evacuation skills competition.Training type Training target Main training content In November 2024 Goneo held its Fire Safety Month campaign featuring the ERT Skills Challenge to strengthen the practical skills and
emergency response capabilities of its emergency teams. These activities combined technical drills and team-based competitions to
foster collaboration identify areas for improvement in emergency response plans and ensure the Company is well-prepared to handle
EHS management situation basic EHS real-life fire emergencies.knowledge
New employees In 2024 Goneo organized 70 safety-themed events 22 knowledge competitions 22 Fire Safety Skill Contests 16 Safety Hazard Identifi-
Work environment and risk factors cation Challenges and 10 Forklift Operation Competitions.Three-level EHS education Employees who have been off the job for one
year or more and are returning to work Protection and first aid methods In 2024 Goneo organized 43 emergency skill competitions including 14 ERT First Aid Competitions 14 Firefighting Skill Contests and
15 Emergency Evacuation Competitions.
Job safety operation procedures etc
In 2024 Goneo organized 7 rounds of safety certification training certifying 8 instructors for electric pallet trucks and 5 instructors for
overhead cranes. The training also covered 108 employees in hazardous work permit training (initial and refresher) 54 employees in
equipment acceptance qualification training 54 employees in environmental protection equipment management certification and 32
Personnel involved in the production process Conduct safety education specific to new employees in Job Hazard Analysis (JHA) certification."Four New" education who utilize new processes products technologies processes equipment and
equipment and materials materials
Specialized equipment operators and special The corresponding safety technical theory
Specialized/Special operators engaged in high-risk and complex training and practical operation training for
Operations Training
operations the special operations
Goneo Group Safety Month – Goneo Group Safety Month –
Goneo Group Safety Month Training Summary
Traffic safety laws and regulations as well as Emergency Evacuation Drill Emergency Rescue Skills Competition
relevant safety knowledge and skills
Training on All employees of the EHS department
transportation Fire safety laws and regulations as well as
fire protection and Workshop electrician basic methods of fire prevention and
electrical safety extinguishment
Electrical safety laws and regulations
emergency response etc
EHS-related regulations Goneo Group Fire Safety Month Fire Evacuation Drill Mechanical Injury Drill
EHS-related laws and regulations
Violation education Employee who violates regulations
Risk factors prevention and emergency
measures etc
Goneo Group EHS Training System
154 155Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Occupational Health
Goneo recognizes that effective management of occupational diseases and workplace injuries hinges on prevention. To minimize the risks the Case Goneo Group hosts 2024 Occupational Disease Prevention Knowledge Competition
Company has implemented a series of proactive measures including posting occupational hazard notifications and public disclosures providing
comprehensive personal protective equipment and gear conducting health examinations at various stages (pre-employment during employ-
n April 2024 during China's 22nd National Awareness Week of the Prevention and Treatment of Occupational Diseases Goneo
ment and upon departure) offering regular occupational health and safety training promoting automation projects to reduce repetitive strain
organized a knowledge competition focusing on prevention and safeguarding occupational health across 12 business units. Employees
injuries. These efforts are designed to prevent and mitigate work-related illnesses and injuries ensuring a safer and healthier workplace for all
watched the official 2024 Awareness Week promotional video and received guidance from officials of the Cixi Municipal Health Supervi-
employees. In addition the Company has established clear procedures for the treatment of occupational diseases and the handling of workplace
sion Bureau. This campaign significantly enhanced employees' awareness of occupational health sparked interest in learning about
injuries continuously improving its occupational health and safety management system.occupational disease prevention and helped build a stronger culture of health and safety within the Company.Measures for the prevention and control of occupational diseases
and the management of work-related injury prevention Occupational disease treatment and rehabilitation
Set up hazard notification and hazard publicity Arrange treatment rehabilitation and regular check-ups
for patients with occupational diseases with the expenses
Set up bulletin boards warning signs and instructions fully covered by the Company
Provide protective gear and equipment Timely adjust job positions
Provide labor protection supplies special labor protection
supplies and personal protective equipment for different
positions
Regularly conduct effectiveness testing on occupational
health protection facilities and carry out maintenance and
repair Group 2024 Occupational Disease Prevention Knowledge Competition
Conduct pre-employment on-the-job job transfer and Handling of work-related accidents
off-the-job occupational health examinations and reviews
Carry out employee training
Establish an accident investigation team conduct on-site
Carry out detection and assessment of hazardous factors investigations and cause analysis and pursue accountability
and labor intensity
Carry out work-related injury and labor ability assessment
Regularly entrust professional third-party organizations to
conduct workplace hazard factor detection and evaluation Provide employees with work-related injury insurance
benefits and carry out condolences and care activities
Conduct occupational health self-inspection quarterly
Request the responsible department to rectify within a
Introduce automation equipment carry out labor intensity specified time limit
reduction projects and prevent repetitive strain injury (RSI)
···
156 157Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
For mental health the Company has established a "Worry-Free Corner" to promptly address
employee concerns and provide support. We have also launched Warmth Stations across the
Case Introducing automation to reduce repetitive strain injuries Company to regularly host mental health workshops and open dialogue sessions encouraging
emotional expression. In addition the Company provides psychological health screenings and
physical check-ups to detect and prevent potential mental health risks. Certified mental health
Goneo prioritizes the prevention of repetitive strain injuries by implementing automation solutions to reduce repetitive tasks and
professionals are invited to deliver expert training sessions and offer professional counseling
alleviate manual labor intensity.services helping employees manage stress enhance emotional resilience and feel genuinely
In 2024 the Converter Business Unit replaced traditional soldering processes with resistance welding technology introducing automat- supported.ed equipment to eliminate workers' direct exposure to solder fumes. In May the unit officially launched an internal project to upgrade
converter product modularization promoting a wireless platform that effectively eliminated eight manual soldering stations
significantly reducing associated health risks. Meanwhile the Wall Switch Business Unit introduced large-scale automatic packaging
machines to replace high-intensity repetitive packing tasks. In 2024 32 automated packaging lines were deployed successfully
replacing 48 manual packing workstations improving both worker safety and operational efficiency.Worry-Free Corner
Automated Machinery Replacing Manual Operations
Workplace Mental Health Seminar
Large-scale Packaging Machines Reduce Repetitive Packing Work
Seminar on Caring for Women's Physical and Mental Health
158 159Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Indicators and Performance Rural Revitalization and Social Contribution
In 2024
Investment in employee occupational An additional
health and safety1 reached 100 Policies and Goneo Group upholds the core philosophy of being consumer-oriented and integrating social respon-
7097000 RMB7029300
achieving a % sibility into our development strategy. The Company is committed to giving back to society through
was allocated coverage rate for work-related Methods public welfare initiatives supporting rural revitalization and contributing to common prosperity. In
RMB to employee safety liability insurance1 injury insurance 2024 Goneo pursued the goals of empowering villages enriching residents expanding the middle-in-
come group and uplifting the lower-income population. Focusing on four key areas—education
support healthcare access cultural enrichment and infrastructure development—the Company
The occupational disease Major safety incidents Work-related fatalities The Lost Time Injury established an innovative model combining philanthropy industry and shared prosperity to promote
incidence rate 0 0 Frequency Rate (LTIFR) was sustainable socio-economic growth in surrounding regions.0 1.08 per million
working hours in 2024 Collaborative Mechanism: In partnership with local govern- Fund Allocation: The charitable proceeds are prioritized for
ments village collectives and businesses the Company helped assisting vulnerable groups building public welfare facilities at
establish a joint-stock consulting and management firm. the village level and increasing the income of low-income rural
Lost Time Injury Frequency Rate (LTIR) coverage rate of safety training for the Company conducted
Through market-based operations and professional manage- households. As of 2024 two rounds of dividends totaling
0.53 100 424 ment a RMB160 million Common Prosperity Charity Fund was RMB3.12 million have been distributed benefiting 12 villages employees reached % emergency response drills launched (including RMB50 million contributed by Goneo and numerous low-income families.
Group) to provide targeted support for rural revitalization
projects.including 24 36 32 electric shock 98 fire
hoist/elevator emergency drills fire evacuation drills response drills emergency drills Actions
Education Support
90 26 44 Driven by its belief in nurturing education and seeding the future Goneo has established a comprehensive education support system spanning
mechanical injury drills burn emergency drills hazardous chemical leak drills from basic educational care to higher education empowerment. Through the establishment of the Goneo Education Fund and the Longshan Town
Education Fund the Company has long been committed to improving educational infrastructure promoting access to quality education and
fostering talent development actively fulfilling its corporate social responsibility through concrete action.
104420
vehicle accident drills hazardous waste leakage confined space emergency drills Case Supporting education in Liangshan with targeted student aid
In September 2024 the Goneo Volunteer
Club together with the Goneo Party
Committee delivered school supplies
books and sports equipment to Butuo
High School in Liangshan Sichuan
Province. Volunteers offered one-on-one
support to disadvantaged senior
students helping them fulfill their
wishes. By closely coordinating with the
Cixi Teaching Support Group Goneo
Group accurately gathered the students'
needs and turned heartfelt support into
a bridge toward their dreams. A 5000-mile Journey to Light Up Learning Opportunities for Students in Liangshan
1Including Goneo Group's 2024 expenditures for labor protection work safety and occupational health examinations.
160 161Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Infrastructure Upgrades
Case Launching the "Goneo Lights" Initiative to support rural lighting Goneo Group actively responds to the national rural revitalization strategy by focusing on the five core objectives of prosperous industries livable
ecology civilized rural customs effective governance and prosperous lives. The Company views upgrading rural infrastructure as a key aspect of
its social responsibility. Leveraging its professional strengths and resources Goneo focuses on improving rural living environments enhancing
In September 2024 Goneo Group partnered with the Cixi Federation of Labor Unions and Beijing Poly Theater to host the "Goneo
public services and modernizing infrastructure to support comprehensive rural revitalization and contribute to the development of a new
Night" Charity Concert by the Mingyue Lake. That evening marked the launch of the "Goneo Lights" Public Welfare Initiative which
urban-rural integration model. In 2024 Goneo Group invested over RMB7.5 million in the comprehensive renovation and upgrading of Guyangpu
includes installing streetlights and classroom lighting in the mountainous region of Butuo Sichuan as well as providing technical
Village implementing four major key projects.support from Goneo's model workers and craftsmen to aid local development in Liangshan.Before the renovation the village faced problems such as outdated infrastructure a lack of public spaces and severely damaged roads. Post-ren-
ovation the village saw a significant improvement in public service functions the ecological environment and the overall quality of life for
residents significantly boosting residents' satisfaction and well-being. Goneo Group remains committed to addressing rural revitalization needs
promoting urban-rural integration and contributing to the development of livable business-friendly and beautiful rural communities.Project Before After
"Goneo Night" Charity Concert by the May Employee Choir Guyangpu Village Livable Village
Development Project
In December 2024 Goneo Group donated 621 lights including
both classroom and street lighting worth RMB170000 to
Diluozhen Town in Butuo County Sichuan Province. This
initiative addressed long-standing lighting challenges in remote
mountainous areas directly benefiting local students teachers
and villagers by improving both educational and living
conditions. Beyond infrastructure improvements the program
together with the heartfelt performance of the Goneo Employee
Choir also helped raise public awareness of rural education and Guyangpu Village Farmers'
living standards. Market Renovation Project
Illuminating the classroom — Goneo's
Rural Lighting Revitalization Initiative in Butuo Sichuan
Goneo Group has established cooperation with Tongji University Wuhan University Huizhou Zhongkai Technical School and Yanbian Vocational
and Technical College for production learning and research set up special scholarships and internship training bases to promote technology
research and development and talent delivery and invested a total of 11 million yuan during the reporting period. Guyangpu Village Beautiful
Countryside Project
Case Goneo Group and Tongji University pioneer a new model in educational innovation
In November 2024 Goneo Group and Tongji University held a signing ceremony for
the "Tongji University–Goneo Educational Innovation Fund." This donation supports
educational innovation through the creation of international exchange scholar-
ships teaching awards endowed chairs and funds for community innovation and
healthy lighting environments. The initiative aims to foster global-minded talent and Guyangpu Village Farmland
drive educational reform. Goneo Group will continue exploring new models of Road Improvement Project
university-enterprise cooperation contributing to talent development academic
innovation and sustainable social advancement.Signing Ceremony of the Tongji
University–Goneo Educational Innovation Fund
162 163Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Volunteer Services
Goneo Group has pioneered an innovative volunteer service model that combines Party leadership with public welfare initiatives effectively Indicators and Performance
leveraging the political advantages of Party organizations alongside the Group's resources. This approach has led to the creation of a unique
volunteer service framework specific to Goneo. The Company actively encourages all employees to participate in volunteer activities focusing on
key areas such as healthcare environmental protection and educational support. Through ongoing efforts Goneo has developed a series of In 2024
impactful volunteer initiatives making significant contributions to both the Company's social responsibility efforts and its commitment to human-
istic care. Total Social Welfare Investment:
A cumulative donation of
Case Party-driven volunteer service innovation
RMB35.22 million
In April 2024 the Converter Unit Party Branch of Goneo
Group initiated an innovative volunteer service event
titled "Education and Environmental Action." University-Enterprise Collaboration:
Morning: Party members active applicants for Party
membership and their families visited the Zhuo
Lanfang Memorial Hall where they revisited the Party A total investment of RMB11 million in industry-university-research
oath and reflected on its historical legacy.cooperation related to universities and vocational schools.Afternoon: A volunteer environmental cleanup was
carried out in the Old Street of Xikou Town helping to
improve the local scenic area. Rural Revitalization Initiatives:
This initiative successfully combined educational
enrichment with hands-on environmental efforts
offering a new approach to Party-building work and
A total investment of RMB 11.68 million in rural revitalization.reinforcing the central role of Party organizations in
leading corporate volunteer activities.A total number of 8755 people were benefiting from rural revitalization .Volunteer efforts in environmental and cultural engagement
1This data has been reconciled with the values disclosed in the audited annual report.
164 165Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Appendix
Indicators Unit 2024 2023 2022
Cumulative invention patents Case 344 273 223
Product quality recalls Case 0 - -
ESG Performance
Administrative penalties related to product
Case 0 - -
quality issues
Indicators Unit 2024 2023 2022
Incidents of non-compliance related to the
Case 0 - -
product health and safety
Governance Performance
Percentage of employees (including Coverage rate of the company's customer % 56.43 - -
part-time employees) undergoing training % 100 - - satisfaction survey
on business ethics
Average duration of employees (including Customer satisfaction rate % 84.79 - -
part-time employees) undergoing training Hours 2.5 - -
on business ethics
Number of directors undergoing training Major customer complaints Case 0 - -
on business ethics (code of conduct Person 5 - -
integrity etc.)
Average duration of directors undergoing Customer complaint resolution rate % 99.86 - -
Hours 1 - -
training on business ethics
Coverage rate of suppliers training on Environmental Performance
%100--
business ethics
Average duration of suppliers training on Environmental investment RMB10000 1305.5 - -
Hours 0.5 - -
business ethics
Coverage of employees undergoing Comprehensive energy consumption1 Tons of coal equivalent 24235.5 24723.1 21208.5
training on whistleblowing confidentiality % 100 - -
mechanism
Percentage of operational locations Comprehensive energy consumption per unit Tons of coal equivalent 1.4 1.6 1.5
certified by Information Security % 33 - - revenue
2 /RMB million
Management System (ISMS)
Employee participation in data security Purchased electricity(Non-clean electricity) MWh 191413 197237 171019
%5--
and privacy protection training
Economic losses due to data security Consumption of renewable electricity kWh 16458806.1 5959400 5749637
RMB10000 0 - -
incidents during the reporting period
Economic losses due to customer privacy
RMB10000 0 - -
incidents during the reporting period
Number of substantiated complaints
related to breaches of customer privacy Case 0 - - 1 In 2023 and 2024 the company conducted a greenhouse gas inventory in accordance with ISO 14064-1 focusing on production facilities and excluding
and losses of customer data non-production entities primarily engaged in sales and trade. The energy consumption assessment covered purchased electricity (excluding clean electricity)
natural gas gasoline and diesel calculated using the equivalent energy consumption method with conversion factors from GB/T 2589-2020. In December
2024 the company reviewed and reported on the emission sources and quantities within the 2023 organizational boundary. To enhance data comparability
Cumulative granted effective patents Case 3029 2638 2251 this report restates the 2023 energy consumption and GHG emissions based on the GHG verification report
2 Comprehensive Energy Consumption per Unit Revenue (tce/million RMB) = Total Converted Energy Consumption (tce) / Operating Revenue (million RMB)
166 167Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Indicators Unit 2024 2023 2022 Indicators Unit 2024 2023 2022
Self-generated and self-consumed photovol- Hazardous waste produced per unit kWh 6974684.0 5959400 5749637 kg/RMB million 46.8 47.6 68.1
taics revenue
Purchased renewable electricity1 kWh 9484122.1 0 0 Total water withdrawal m3 910930 948414 779742
Direct GHG emissions2 (Scope 1) tCO?e 3325 3010 309.7 Water withdrawal per unit m3/RMB million 54.1 60.4 55.4
Indirect GHG emissions3 (Scope 2) tCO?e 111008 105837.5 97530.9 Total water consumption1 m3 91093 94841.4 77974.2
Total GHG emissions (Scope 1 and 2) tCO?e 114333 108847.5 97840.6 Water consumption per unit revenue m3/RMB million 5.4 6.0 5.5
GHG emission density (Scope 1 and Scope 2) tCO?e/RMB million 6.8 6.9 6.9 Total wastewater2 m3 819837 853572.6 701767.8
Particulate matter (PM) Ton 2.17 31.62 23.85 Wastewater discharge per unit revenue m3/RMB million 48.7 54.4 49.8
Non-methane hydrocarbon (NMHC) Ton 51.46 45.22 - Chemical oxygen demand (COD) Ton 78.8 82.5 -
Nitrogen oxides Ton 1.80 4.74 3.58 Biochemical oxygen demand (BOD5) Ton 25.0 31.7 -
Sulfur dioxide Ton 0.14 4.74 3.58 Ammonia nitrogen Ton 15.9 9.7 -
Total waste Ton 8536.4 8548.2 2019.2 Total phosphorus Ton 2.3 0.7 -
Waste produced per unit revenue kg/RMB million 507.2 544.7 143.4 Recycled copper Ton 7292 - -
Total non-hazardous waste4 Ton 7749 7801 1060 Recycled plastic Ton 1264 - -
Non-hazardous waste produced per unit kg/RMB million 460.4 497.0 75.3 Wood Ton 59.76 - -
revenue
Total hazardous waste5 Ton 787.4 747.2 959.2 Paper Ton 37684 - -
1 Includes clean electricity purchased from the grid and solar power generated on-site by suppliers 1 Total Water Consumption = Total Water Withdrawal -Total Discharge
2 The Company's direct GHG emissions primarily originate from the combustion of natural gas in stationary sources such as boilers during production operations 2 The 2022 and 2023 wastewater discharge data pertain solely to the Shiqiao Base and are based on the discharge permit. In 2024 the discharge volume was 90%
the combustion of gasoline and diesel in mobile sources as well as emissions from septic systems. In 2022 only GHG emissions from natural gas combustion and of the water intake. Pollutant emissions were calculated using average concentrations from each production site. Industrial wastewater discharge is total water
purchased electricity were included in the inventory intake minus domestic sewage discharge. Urban domestic sewage generation is calculated from urban water use and a pollution coefficient with per capita daily
3 Scope 2 GHG emissions are from the consumption of purchased electricity. The 2024 emission factor for purchased electricity is based on the national average domestic water use derived from urban water consumption and resident population data
grid emission factor in 2022 which is 0.5366 tCO?/MWh
4 Non-hazardous waste in this report does not include household waste
5 The classification of hazardous waste follows the Directory of National Hazardous Wastes (Version 2021)
168 169Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Indicators Unit 2024 2023 2022 Indicators Unit 2024 2023 2022
Social Performance By Employment Type
Total number of suppliers Entities 1277 - - Regular employment contract Person 13027 13132 12055
Total number of new suppliers Entities 313 - - Labor dispatch Person 47 475 0
Total number of suppliers terminated Entities 3 - - Others Person 149 139 296
The number of suppliers who have signed Entities 1082 - - By Age
agreements containing ESG requirement
The number of suppliers who have signed
Entities 1082 - - Employees aged below 30 Person 4927 - -
the integrity commitment agreement
Number of suppliers that have undergone Entities 420 - - Employees aged 31–49 Person 7919 - -
ESG assessment
The number of suppliers identified as having
significant actual and potential negative ESG Entities 0 - - Employees aged 50 and above Person 377 - -
impacts
Number of suppliers rectified for negative Entities 0 - - By Educational Level
ESG impacts
Number of suppliers terminated due to Entities 0 - - Bachelor's degree and above Person 2864 2402 2113
significant ESG incidents
Percentage (%) of conflict mineral audits 1 % 100 - - Junior college Person 2344 2252 2076
Total number of employees Person 13223 13746 12351 Secondary vocational and below Person 8015 9092 8162
By Gender By Job Level
Male employees Person 8425 8671 7716 Senior management Person 82 84 90
Female employees Person 4798 5075 4635 Middle management Person 1041 1273 1178
Female managers in middle management Person 172 210 178
1 Female managers in senior management Person 11 10 13In our survey of direct suppliers 100% of all 13 tin raw material suppliers were included and they provided comprehensive information regarding the source of
3TG minerals (tin tungsten tantalum and gold).
170 171Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Indicators Unit 2024 2023 2022 Indicators Unit 2024 2023 2022
Female managers in all management levels Person 183 220 191 Employees Eligible for Parental Leave Person 1512 997 -
Proportion of females in revenue-generating
function(such as Sales)management % 16.94 - - Employees Who Took Parental Leave Person 1210 402 -
positions
Diversity Return-to-Work Rate After Parental Leave % 96.36 96.94 -
Number of ethnic minority employees hired Person 1165 1307 1095 Number of Employees Trained Person 13775 15687 16001
Number of employees with disabilities hired Person 125 80 33 Total Investment in Training RMB10000 410.57 460.31 706
Proportion of ethnic minorities and races in
%8.819.518.87
the total workforce Average Training Hours per Employee 1
Hours 3.7 2.4 2.3
Proportion of females in STEM - related Average ESG Training Time (Human Rights-Re-
% 15.27 - - Hours 0.18 - -
positions lated)
Year-on-year decline rate of employee
pp 16 14 - Human capital investment return rate % 6.87 7.24 7.29
turnover rate1
Employees Receiving Regular Performance and
Signing rate of labor contract % 100 100 100 % 100 100 100Career Evaluations
Investment in employee occupational health
Coverage rate of collective agreement % 100 100 100 RMB10000 709.7 765.2 762.3
and safety
Coverage rate of Human rights training % 100 - - Employee safety liability insurance RMB10000 702.93 - -
Social Insurance Coverage Rate % 100 100 100 Coverage rate for work-related injury insurance % 100 - -
Satisfaction Survey Occupational disease incidence rate % 0 0 0
Employee Satisfaction Score % 87.3 81.2 - Work-related fatalities Person 0 0 0
Survey Participation Rate % 43.8 30.2 - Lost Time Injury Frequency Rate (LTIFR) - 1.08 0.79 0.77
Parental Leave Coverage rate of safety training % 100 - -
1 The employee turnover rate of Goneo Group in 2024 was 36% Total Social Welfare Investment RMB10000 3522.26 - -
1 Training basic data is from the online training system,covers the company's administrative and sales staff
172 173Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
ESG Performance of Banmen Electric
Indicators Unit 2024 2023 2022
Indicators Unit 2024 2023 2022 Ammonia nitrogen kg 68.37 308.46 116.53
Total nitrogen kg / / 134.95
Product Governance Performance
Total phosphorus kg 4.86 234.87 23.55
Rate of product quality recalls % 0 0 0
Social Performance
Amount involved in major safety and quality
liability accidents related to products and RMB10000 0 0 0 Number of child labor or forced labor
Case 0 0 0
services incidents
Number of employees covered by collective
agreements Person 224 248 317Environmental Performance
Coverage rate of collective agreement % 100 100 100
Purchased electricity1 kWh 1888536 1145702 1404875
Number of employees trained in anti-dis-
2 crimination and anti-harassment
Person 224 0 0
Direct GHG emissions (Scope 1) tCO?e 35.64 39.19 44.93
Number of employees enjoying state-man-
dated insurance Person 224 248 317
Indirect GHG emissions3 (Scope 2) tCO?e 1013.39 614.78 753.86
Number of human rights audits Times 1 0 0
Total GHG emissions (Scope 1 and 2) tCO?e 1049.03 653.97 789.79
Ratio of the annual salary of the
Tin and its compounds4 kg 0.04 0.09 0.24 highest-paid individual to the median % 531.46 581.74 1570.87
annual total compensation of all employees
Total amount of waste metal generated Ton 0.12 0.01 0.10
Total number of employees Person 224 248 317
Total hazardous waste5 Ton 0.36 0.54 1.08
By gender
Total water consumption m3 1569.59 1120.05 1967.77
Male employees Person 98 111 144
Domestic wastewater discharge Ton 14126.292 10080.468 17709.894
Proportion of male employees % 44 45 45
Chemical oxygen demand (COD) kg 310.78 1876.55 1416.79
Female employees Person 126 137 173
Biochemical oxygen demand (BOD5) kg 94.65 540.31 338.26
Proportion of female employees % 56 55 55
1 Banmen Electric's Shiqiao Base has distributed photovoltaics the relevant clean energy usage is detailed in Bull's ESG performance
2 The Company's direct GHG emissions primarily originate from the combustion of natural gas in stationary sources such as boilers during production
operations the combustion of gasoline and diesel in mobile sources as well as emissions from septic systems. In 2022 only GHG emissions from natural gas
combustion and purchased electricity were included in the inventory
3 Scope 2 GHG emissions are from the consumption of purchased electricity. The 2024 emission factor for purchased electricity is based on the national average
grid emission factor in 2022 which is 0.5366 tCO?/MWh
4 During production Banmen Electric only generates solder fume without nitrogen oxides sulfur oxides or VOC emissions
5 The classification of hazardous waste follows the Directory of National Hazardous Wastes (Version 2021)
174 175Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Index of Indicators
Indicators Unit 2024 2023 2022
By job level Guidelines No. 14 of Shanghai Stock Exchange for Self-Regulation of Listed Companies-Sustainability Report (Trial)
Senior Management Person 4 3 6 Disclosure requirements Clause Corresponding section of the Report
Vulnerable/ethnic minorities in senior Chapter III Environmental Disclosure
management Person 0 0 0
Article 20 Tackling Climate Change
Female Managers in Senior Management Person 1 2 2
Female Managers in All Management
Person Article 21 Tacklin
g Climate Change
337
Levels
Proportion of female employees in senior
% 25 67 33 Article 22 Tackling Climate Change
management
Proportion of females in Revenue-gener-
Article 23 Tackling Climate Change
ating Function(such as Sales) % 0 0 0
Management Positions
Section 1
Article 24 Tackling Climate Change
Number of minority or vulnerable group Climate Response
Person 41 41 62
employees hired
Article 25 Tackling Climate Change
Proportion of minority or vulnerable
%181720
group employees in the total workforce
Article 26 Tackling Climate Change
Proportion of minority or vulnerable
group employees in the highest % 0 0 0 Article 27 Tackling Climate Change
management level
Number of employees trained in health
Person 224 248 313 Article 28 Tackling Climate Change
and safety issues
Number of employee health and safety Environmental Management
Times 4
risk assessments 4
4 Article 29 Pollutant and Waste Management
Ecosystem and Biodiversity Protection
Work-related fatalities Person 0 0 0 Pollutant and Waste Management
Article 30 Resource Utilization and Circular Economy
Workdays lost due to work-related
Days 0 0 0 Section 2
injuries Pollution Control and Pollutant and Waste ManagementArticle 31 Water Resource Utilization and Wastewater Discharge
Ecosystem Protection
Pollutant and Waste Management
Article 32 Ecosystem and Biodiversity Protection
Pollutant and Waste ManagementArticle 33 Resource Utilization and Circular Economy
Article 34 Resource Utilization and Circular Economy
Section 3 Article 35 Resource Utilization and Circular Economy
Resource Utilization
and Circular Economy Article 36 Resource Utilization and Circular Economy
Article 37 Resource Utilization and Circular Economy
176 177Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Statement of use: Goneo Group has reported in accordance with the GRI Standards for the period from January 1 2024 to December 31 2024.Disclosure requirements Clause Corresponding section of the Report
GRI 1 used: GRI 1: Foundation 2021
Chapter IV Social Disclosure
Disclosure issue/number Disclosure Corresponding Section of the Report
Article 38 Rural Revitalization and Social Contributions
Section 1
Rural Revitalization GRI 2: Gener al Disclosures 2021
Article 39 Rural Revitalization and Social Contributions
and Social Contribu-
tions
Organizatio n and its reporting practices
Article 40 Rural Revitalization and Social Contributions
2-1 Organizational details Company Profile
Article 41 Innovation and R&D
Section 2
Innovation-Driven 2-2 Entities included in the organization's sustainability reporting About The Report
Development and Article 42 Innovation and R&D
Ethics of Science and
Technology 2-3 Reporting period frequency and contact point About The Report
Article 43 Innovation and R&D
2-4 Restatements of information -
Article 44 Sustainable Supply Chain
Sustainable Supply Chain 2-5 External assurance Third Party Assurance ReportArticle 45 Product and Service Quality
Section 3
Suppliers and Article 46 Sustainable Supply Chain
GRI 2: Gener al Disclosures 2021
Product and Service Quality
Customers
Article 47 Sustainable Supply Chain
Activities an d Workers
Product and Service Quality
Article 48 Sustainable Supply Chain
2-6 Activities value chain and other business relationships Sustainable Supply Chain
Data Security and Privacy Protection
Human Capital Development 2-7 Employees Human Capital Development
Article 49 Human Capital Development
Section 4
Employ
Human Capital Development 2-8 Workers who are not employees -Article 50 Occupational Health and Safety
Governance
Chapter V Corporate Governance Information Related to Sustainable Development Disclosure
Sustainability Strategy 2-9 Governance structure and composition Sustainability ManagementArticle 51
Sustainability Management
Section 1
Sustainability-Related 2-10 Nomination and selection of the highest governance body Corporate Governance
Article 52 Sustainability Management
Governance Mecha-
nisms
2-11 Chair of the highest governance body Sustainability Management
Article 53 Corporate GovernanceStakeholders Communication
2-12 Role of the highest governance body in overseeing the management of impacts Risk Management and Compliance
Article 54 Business Ethics
Section 2
Commercial 2-13 Delegation of responsibility for managing impacts Sustainability ManagementArticle 55 Business Ethics
Corporate Governance
Behaviors
Business Ethics
Article 56 2-14 Role of the highest governance body in sustainability reporting Message from the Board of DirectorsData Security and Privacy Protection
178 179Preface About Goneo Sustainability Management Governance Environment Value Chain Society Appendix
Disclosure issue/number Disclosure Corresponding Section of the Report Disclosure issue/number Disclosure Corresponding Section of the Report
2-15 Conflict of Interests Business Ethics Economic
2-16 Communication of critical concerns Stakeholders Communication GRI 201: Eco nomic Performance
2-17 Collective knowledge of the highest governance body - 3-3 Management of material topics Indicators and Performance
2-18 Evaluation of the performance of the highest governance body Sustainability Management 201-1 Direct economic value generated and distributed -
2-19 Remuneration policies Human Capital Development 201-2 Financial implications and other risks and opportunities due to climate change Tackling Climate Change
2-20 Process to determine remuneration Human Capital Development 201-3 Financial implications and other risks and opportunities due to climate change -
2-21 Annual total compensation ratio - GRI 202: Market Presence
Strategy po licies and practices 3-3 Management of material topics Indicators and Performance
2-22 Statement on sustainable development strategy Sustainability Strategy 202-1 Ratios of standard entry level wage by gender compared to local minimum wage Human Capital Development
2-23 Policy commitments Business Ethics 202-2 The proportion of senior managers hired from the local community -
2-24 Embedding policy commitments Sustainability Management GRI 203: Ind irect Economic Impacts
2-25 Processes to remediate negative impacts Business Ethics 3-3 Management of material topics Indicators and Performance
2-26 Mechanism for seeking advice and raising concerns Business Ethics Infrastructure investments and services supported Rural Revitalization and Social 203-1 Contribution
2-27 Compliance with laws and regulations Risk Management and Compliance 203-2 Significant indirect economic impacts Rural Revitalization and Social Contribution
2-28 Membership associations Company HonorsInnovation and R&D GRI 204: Pro curement Practices
2-29 Approach to stakeholder engagement Materiality Assessment 3-3 Management of material topics Indicators and Performance
2-30 Collective bargaining agreements Labor and Human Rights 204-1 Proportion of spending on local suppliers Sustainable Supply Chain
GRI 3: Mater ial Topics 2021 GRI 205: Ant i-Corruption
2021 Process to determine material topics Materiality Assessment 3-3 Management of material topics Indicators and Performance
3-1 List of material topics Materiality Assessment 205-1 Operations assessed for risks related to corruption Business Ethics
3-2 Management of material topics Indicators and Performance 205-2 Communication and training about anti-corruption policies and procedures Business Ethics
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Disclosure issue/number Disclosure Corresponding Section of the Report Disclosure issue/number Disclosure Corresponding Section of the Report
Water Resource Utilization and Wastewater
205-3 Confirmed incidents of corruption and actions taken Business Ethics 303-3 Water withdrawal Discharge
Water Resource Utilization and Wastewater
GRI 206: Ant i-competitive Behavior 303-4 Water discharge Discharge
3-3 Management of material topics Indicators and Performance 303-5 Water consumption Water Resource Utilization and Wastewater Discharge
206-1 Legal actions for anti-competitive behavior anti-trust and monopoly practices - GRI 304: Biod iversity
Environmen tal 3-3 Management of material topics Indicators and Performance
GRI 301: Ma terials 304-1 Operational sites owned leased managed in or adjacent to Ecosystem and Biodiversity Protectionprotected areas and areas of high biodiversity value outside protected areas
3-3 Management of material topics Indicators and Performance 304-2 Significant impacts of activities products and services on biodiversity Ecosystem and Biodiversity Protection
301-1 Materials used by weight or volume Resource Utilization and Circular Economy 304-3 Habitats protected or restored -
301-2 Recycled input materials used Resource Utilization and Circular Economy GRI 305: Emissions
301-3 Reclaimed products and their packaging materials Product and Service Quality 3-3 Management of material topics Indicators and Performance
GRI 302: Ene rgy 305-1 Direct (Scope 1) GHG emissions Ecosystem and Biodiversity Protection
3-3 Management of material topics Indicators and Performance 305-2 Energy indirect (Scope 2) GHG emissions Ecosystem and Biodiversity Protection
302-1 Energy consumption within the organization Tackling Climate Change 305-3 Energy indirect (Scope 3) GHG emissions -
302-2 Energy consumption outside the organization Tackling Climate Change 305-4 GHG emissions intensity Ecosystem and Biodiversity Protection
302-3 Energy intensity Tackling Climate Change 305-5 Reduction of GHG emissions Ecosystem and Biodiversity Protection
302-4 Reduction of energy consumption Tackling Climate Change 305-6 Emissions of ozone-depleting substances (ODS) -
302-5 Reductions in energy requirements of products and services Product and Service Quality 305-7 Nitrogen oxides (NOx) sulfur oxides (SOx) and other significant air emissions Pollutant and Waste Management
GRI 303: Wa ter Resources GRI 306: Was tes
3-3 Management of material topics Indicators and Performance 3-3 Management of material topics Indicators and Performance
303-1 Interactions with water as a shared resource
Water Resource Utilization and Wastewater
Discharge 306-1 Waste generation and significant waste-related impacts Pollutant and Waste Management
303-2 Management of water discharge-related impacts Water Resource Utilization and Wastewater Discharge
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Disclosure issue/number Disclosure Corresponding Section of the Report Disclosure issue/number Disclosure Corresponding Section of the Report
306-2 Management of significant waste-related impacts Pollutant and Waste Management 403-3 Occupational health services Occupational Safety and Health
Pollutant and Waste Management Worker participation consultation and communication on occupational 306-3 Waste generated 403-4 health and safety Occupational Safety and Health
306-4 Waste diverted from disposal Pollutant and Waste Management 403-5 Worker training on occupational health and safety Occupational Safety and Health
306-5 Waste directed to disposal Pollutant and Waste Management Promotion of worker health
Human Capital Development
403-6 Occupational Safety and Health
GRI 308: Sup plier Environmental Assessment 403-7 Prevention and mitigation of occupational health and safety impacts -
The scope of employees covered by an occupational health and safety
3-3 Management of material topics Indicators and Performance 403-8 management Occupational Safety and Health
308-1 New suppliers that were screened using environmental criteria Sustainable Supply Chain 403-9 Work-related injuries Occupational Safety and Health
308-2 Negative environmental impacts in the supply chain and actions taken Sustainable Supply Chain 403-10 Work-related ill health Occupational Safety and Health
Social GRI 404: Tra ining and Education
GRI 401: Emp loyment 3-3 Management of material topics Indicators and Performance
3-3 Management of material topics Indicators and Performance 404-1 Average hours of training per year per employee Human Capital Development
401-1 New employee hires and employee turnover Human Capital Development 404-2 Programs for upgrading employee skills and transition assistance Human Capital Development
Benefits provided to full-time employees that are not provided to
401-2 Percentage of employees receiving regular performance and career temporary or part-time employees Human Capital Development 404-3 development reviews Human Capital Development
401-3 Parental leave Human Capital Development GRI 405: Diversity and Equal Opportunity
GRI 402: Labor/Management Relations 3-3 Management of material topics Indicators and Performance
3-3 Management of material topics Indicators and Performance 405-1 Diversity of governance bodies and employees Corporate Governance
402-1 Minimum notice periods regarding operational changes - 405-2 Ratio of basic salary and remuneration of women to men Human Capital Development
GRI 403: Occ upational Health and Safety GRI 406: Non -discrimination
3-3 Management of material topics Indicators and Performance 3-3 Management of material topics Indicators and Performance
403-1 Occupational health and safety management system Occupational Safety and Health 406-1 Incidents of discrimination and corrective actions taken Labor and Human Rights
403-2 Hazard identification risk assessment and incident investigation Occupational Safety and Health
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Disclosure issue/number Disclosure Corresponding Section of the Report Disclosure issue/number Disclosure Corresponding Section of the Report
GRI 407: Freedom of Association and Collective Bargaining GRI 418: Customer Privacy
3-3 Management of material topics Indicators and Performance 3-3 Management of material topics Indicators and Performance
407-1 Operations and suppliers in which the right to freedom of association and Labor and Human Rights N Substantiated complaints concerning breaches of customer privacy and Data Security and Privacy Protectioncollective bargaining may be at risk Rural Revitalization and Social Contribution 418-1 losses of customer data
GRI 408: Chi ld Labor
3-3 Management of material topics Indicators and Performance
408-1 Operations and suppliers at significant risk for incidents of child labor Labor and Human Rights
GRI 409: For ced or Compulsory Labour
3-3 Management of material topics Management of material topics Indicators and Performance
Operations and suppliers at significant risk for incidents of forced or
409-1 compulsory labor Sustainable Supply Chain
GRI 413: Loc al communities
3-3 Management of material topics Indicators and Performance
Operations with local community engagement impact assessments
413-1 Rural Revitalization and Social Contribution and development programs
413-2 Operations with significant actual and potential negative impacts on Ecosystem and Biodiversity Protectionlocal communities
GRI 414: Sup plier Social Assessment
3-3 Management of material topics Indicators and Performance
414-1 New suppliers that were screened using social criteria Sustainable Supply Chain
414-2 New suppliers that were screened using social criteria Sustainable Supply Chain
GRI 416: Cus tomer Health and Safety
3-3 Management of material topics Indicators and Performance
416-1 Assessment of health and safety impacts of product and service categories Product and Service Quality
Incidents of non-compliance concerning the health and safety impacts of
416-2 products and services Product and Service Quality
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Third Party Assurance Report
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Carbon Verification Report
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