仙 鹤 股 份 有 限 公 司 XIANHE CORPORATION
Address: No. 69 Tian Hu South Road Qujiang District Quzhou Zhejiang province 2024 Sustainability Report
Tel: 0570-2833055
Fax: 0570-2931631
Website: www.xianhepaper.com PAPER MAKE IT HAPPEN
Email: zqb@xianhepaper.comREGARDING THIS REPORT
Overview Title Description
The 2024 Sustainability Report of Xianhe Corporation is the fourth consecutive sustain- Xianhe Co. Ltd Xianhe Xianhe Co. Ltd. Xianhe Group our company the company we
ability report released by Xianhe Corporation and also the sixth non-financial informa-
tion report of the company. It aims to systematically describe the principles and Zhejiang Zhefeng New Materials Co. Ltd Zhefeng New Materials
concepts management methods and performance achievements of the company in Changshan Zhefeng Environmental Protection Technology Co. Ltd. Zhefeng Environmental Protection
sustainable development. Quzhou Qujiang District Hegang Environmental Protection Technology Co. Ltd. Hegang Environmental Protection
Zhejiang Hefeng New Materials Co. Ltd Hefeng New Materials
Zhejiang Tangfeng Special Paper Co. Ltd Zhejiang Tangfeng
Henan Xianhe Special Pulp and Paper Co. Ltd Henan Xianhe
Zhejiang Zhefeng Energy Development Co. Ltd Zhefeng Energy
Report Scope Zhejiang Xianhe New Energy Co. Ltd Xianhe New Energy
The scope of this report is consistent with the company's annual report covering Xianhe Guangxi Xianhe Energy Development Co. Ltd Guangxi Xianhe Energy
Co. Ltd. and its subsidiaries within the scope of consolidation. This report is an annual Hubei Xianhe New Materials Co. Ltd. Hubei Xianhe New Materials
report covering the period from January 1 2024 to December 31 2024. Some of the
content exceeds the scope mentioned above and will be explained in the relevant Hubei Xianhe Thermal Energy Co. Ltd Hubei Xianhe Energy
sections. Zhejiang Xianlu New Materials Co. Ltd Xianlu New Materials
Zhejiang Korai New Materials Co. Ltd Korai New Materials
Kingdecor (Zhejiang) Co. Ltd. Kingdecor
In the report "Guangxi Xianhe" refers to the construction entity involved in the company's "Annual Production of
2.5 Million Tons of High Performance Paper based New Materials in Sanjiangkou New Area Guangxi" project and
Compilation Basis "Hubei Xianhe" refers to the construction entity involved in the "Annual Production of 2.5 Million Tons of Hubei Shishou High Performance Paper based Functional New Materials Circular Economy" project.This report is guided by the "Shanghai Stock Exchange Self Regulatory Guidelines for
Listed Companies No. 14- Sustainable Development Reports (Trial)" and "Shanghai Stock
Exchange Self Regulatory Guidelines for Listed Companies No. 4- Preparation of Sustain-
able Development Reports" and refers to the "GRI Sustainability Reporting Standards" Reliability Commitment
issued by the Global Sustainability Standards Board (GSSB) and the Container&Packag- Xianhe Group promises that there are no false records misleading statements or significant omissions in the
ing Sustainability Accounting Standard of the Sustainable Development Accounting content of this report. The board of directors of the company assumes individual and joint responsibility for the
Standards Board (SASB) Pulp&Paper Products Sustainability Accounting Standard and truthfulness accuracy and completeness of its content.IFRS issued by the International Sustainability Standards Board (ISSB) Develop a
Sustainability Disclosure Standard. At the same time this report also cites some recom-
mendations from the ISO 26000:2010 Guidance on Social Responsibility published by the
International Organization for Standardization (ISO). Report Acquisition
This report is released in both print and electronic formats with the print version kept in the company's securi-ties department. The electronic version can be found on the company's official website（ http://www.xianhe-paper.com ）Shanghai Stock Exchange website（ http://www.sse.com.cn ）Search.Data Description
The data management mechanisms and cases in the report are sourced from the Contact Information
original records or financial reports of the company's actual operations. The financial
data in the report is in Chinese yuan. If the financial data does not match the company's We encourage all stakeholders to provide suggestions or opinions on our company's sustainable development
annual financial report the annual report shall prevail. and social responsibility management work. If there are any related matters please contact zqb@xianhepa-
per.com .CATALOGUE
CHAIRMAN'S SPEECH 01
ABOUT US 03
Company Introduction 03
Corporate Culture 04
Major Events of 2024 05 ENVIRONMENT PRODUCTS
Highlights of Sustainable Development 07 TOPIC: "INTEGRATED CONSTRUCTION OF FORESTRY GREEN DEVELOPMENT LOW CARBON Performance in 2024 PULP PAPER AND USE": LEADING GREEN CIRCULATION QUALITY FIRST WIN-WIN AND EMPOWERING REGIONAL DEVELOPMENT TRANSFORMATION COOPERATION
New Model of Circular Economy 17 Environmental Management 23 Adhere to innovation driven approach 47
SUSTAINABLE DEVELOPMENT New Strategy for Supply Chain Security 18 Coping with Climate Change 27 Strictly adhere to quality standards 52
MANAGEMENT 09 New Engine of Regional Economy 19 Water Resource Management 37 Provide high-quality services 59
Pollution Prevention and Control 39
Sustainable Development Strategy 09 Chain Drive Green Future 63
Circular Economy 44
Sustainable Development Management Supporting Industry Development 68
Architecture 12 Ecosystem Protection 44
Stakeholder Communication 13
Substantive Issue Analysis 14
PARTNER GOVERNANCE
PEOPLE-ORIENTED AND SHARED PRAGMATISM AND DILIGENCE PROSPERITY BUILDING A SOLID FOUNDATION KEY PERFORMANCE TABLE
Employee Rights and Benefits 73 Corporate Governance 95
INDEX OF INDICATORS
Employee Growth and Development 82 Compliance operation 98
Employee Health and Safety 87 Business Ethics 103
FEEDBACK FORM
Public Welfare Charity and Social Contribution 91 Risk Management 10801 CHAIRMAN'S SPEECH XIANHE CO. LTD 2024 Sustainability Report 02
CHAIRMAN'S SPEECH
Dear friends partners and all colleagues from all walks of life:
2024 is an important year for Xianhe Group to continue deepening green development optimizing industrial layout and
promoting high-quality growth. This year we witnessed the official launch of the "Forest Pulp Paper Integration" project in
Laibin Guangxi and Shishou Hubei marking a solid step for the company in independent supply. Standing at a new start-
ing point of development we will embrace challenges with a more open attitude and move towards the future with a more
resolute pace.Plant a solid green foundation and seek a sustainable future together. Xianhe has always adhered to the development Accumulate steps to reach
concept of "green mountains and clear waters are as valuable as mountains of gold and silver" faced the challenges and thousands of miles and plan
opportunities of climate change continuously optimized its energy structure vigorously develop the utilization of solar for the long run without
energy biomass energy and other clean energy sources focus on constructing and upgrading energy storage projects stopping. Looking ahead to the
and continuously expand the coverage of carbon inventory and carbon management initiatives actively developed future we will continue to drive
carbon sink projects and created a green and low-carbon industrial chain. This year we promoted the construction of a growth with the construction of
circular economy system in our production bases in Guangxi and Hubei achieving pollutant reduction and waste "integration of forestry pulp
recycling and setting a new benchmark for green manufacturing in the industry. paper and other industries"
expand the market with a Chairman of Xianhe
Adhere to innovation driven approach and empower industry upgrading. Xianhe is continuously accelerating its strategic global perspective consolidate Corporation
layout of "integration of forestry pulp and paper" strengthening its research and development capabilities in the foundation with efficient
paper-based functional materials increasing investment in intelligent manufacturing introducing automated production governance focus on the Wang Minliang
lines intelligent detection systems and digital supply chain management and improving production efficiency and prod- bullseye work hard and keep
uct quality stability. The company deepens cooperation with high-end customers both domestically and internationally up with the trend and embark
and further expands into high value-added product fields such as food packaging medical materials and publishing and on a path of continuous
printing materials. We always adhere to the concept of win-win cooperation and co creation of value practice the princi- innovation and progress. We
ple of responsible procurement promote the formation of a more resilient supply chain ecosystem for upstream and sincerely thank all customers
downstream enterprises and enhance the overall competitiveness of the industrial chain. At the same time the company partners employees and all
actively expands overseas markets optimizes its international supply chain layout and accelerates the entry of domestic sectors of society for their
high-end specialty paper into the global market. support and trust in Xianhe
Gather talent and jointly draw a development blueprint. Xianhe always takes "family culture" as its core allowing every Shares. We look forward to
struggler to realize their own value on Xianhe's platform. The company continues to improve its talent training system working together with everyone
providing high-quality technical talents to the industry through school enterprise cooperation and industry talent training to create a green future!
programs and continuously optimizing skills training career development channels and other aspects to help employees
achieve career growth. Over the years we have created thousands of job opportunities in multiple bases across the coun-
try and established an industry-leading salary and benefits system allowing more employees to share the fruits of the
company's development. Xianhe benefits from the times and feeds back to society. This year we continue to root
ourselves in the team of rural revitalization and volunteer poverty alleviation contributing to the development of local
economy and improvement of people's livelihood.Adhere to the bottom line of compliance and build a solid foundation for development. In this year Xianhe Group contin-
ued to adhere to the development direction of "standardization transparency and stability" continuously improved the
governance structure of the board of directors strengthened the ESG management system strictly followed national laws
and regulations industry regulatory requirements comprehensively implemented compliant operation and fair competi-
tion established a risk control system covering multiple dimensions such as supply chain finance market and environ-
mental protection strengthened the transparency of information disclosure promoted ISO management system certifi-
cation and created a fair and transparent corporate culture through regular compliance training and anti-corruption
mechanisms. With a high standard compliance governance system the company consolidated its long-term competi-
tiveness and achieved high-quality sustainable growth.03 ABOUT US XIANHE CO. LTD 2024 Sustainability Report 04
ABOUT US CORPORATE CULTURE
Company Name：仙鹤股份有限公司
Company foreign name: Xianhe Co.Ltd. The company adheres to the principle of "creating wealth and serving
Abbreviation of foreign company name: Xianhe society" and the vision of "a hundred year Xianhe sustainable develop-
ment". Adhering to the craftsmanship spirit of "integrating knowledge
Stock code: 603733 and action and creating with ingenuity and intelligence" guided by
Company Headquarters: Quzhou City Zhejiang Province China "family culture" we aim to become a leading enterprise in the global
high-performance paper-based functional materials industry through
sustainable and high-quality development.Mission
With the integrated strategy of "forestry pulp paper" we aim to provide
the best overall solution for the global high-performance paper-based
functional materials field and become a leader in the global specialty
paper industry.Vision Purpose
Centennial Xianhe sustainable Create wealth and serve society
development
The connotation of Xianhe's "family Culture"
Treat employees as family members let them share the fruits of enter-
prise development and take care of this' little home
COMPANY PROFILE Relying on cadres and employees advocating loyalty dedication
standardization orderliness teamwork and independent innovation to
build the "everyone" of the enterprise well
Xianhe Co. Ltd. is a large domestic enterprise engaged in the research and production of high-performance paper-based Fulfill social responsibility be a respected enterprise by society and
functional materials. Its main business is the research and development production and sales of high-performance serve the country as a 'nation'
paper-based functional materials as well as their pulp and chemical raw materials. The paper-based functional material
products produced by the company are mainly divided into six series with more than 60 varieties including food and
medical packaging material series tobacco industry supporting material series home decoration material series (includ-
ing joint venture company Kingdecor products) business communication and publishing printing material series electri- Spirit Values
cal and industrial paper material series and daily consumer material series. At the same time the company also focuses
on the research and manufacturing of paper-based functional materials actively expanding its layout in the fields of Integrity efficiency innovation Putting people first taking home
chemical materials industrial water treatment solid waste treatment clean energy etc. promoting the development of and striving for strength as the root
new materials and new energy businesses and gradually extending its business to the logistics and C-end product fields
committed to building an integrated upstream and downstream industrial ecosystem. The company has 5 production Harmony is precious morality
bases nationwide located in Qujiang Zhejiang Changshan Zhejiang Neixiang Henan Laibin Guangxi and Shishou Hubei. comes first05 ABOUT US XIANHE CO. LTD 2024 Sustainability Report 06
June 2024
The Xianhe Youth League Committee held International
Children's Day activities.MAJOR EVENTS OF 2024 The company has launched a public course on penetrat- August and September 2024ing customer service. The company has specially invited well-known domestic
The company collaborates with Quzhou Sports Promotion education experts to conduct a training session for all employ-
Health Center to conduct health lectures and monitoring ees on the theme of "Learning to Change Mindset and Live a
services. Happy Life through Changing Mindset".February 2024 The company conducted fire safety training and emergen- Zhefeng New Materials Organizes Theoretical and Practical
cy drills and invited instructors from the Donggang
Xianhe Group has been awarded the honorary Exams for Advanced Papermaking Worker Certification Training.title of "Civilized Unit" in Zhejiang Province April 2024 Development Zone Fire Brigade of Zhizao New City to give lectures. Hubei Xianhe’s PM3 successfully commences operation.jointly issued by the Zhejiang Provincial The company held the fifth speech competition with
Committee of the Communist Party of China The company invites experts to provide TPM equipment the theme of "Youth and Going to the Place the
and the Zhejiang Provincial People's Govern- management training for all employees of the company's Company Needs the Most". mechanical and electrical equipment personnel.ment. September and October 2024
Xianhe together with Zhefeng New Materials Hefeng New Materials Recognized as a Pilot Unit for
Xianhe Group has won the first prize of the The company holds the 2024 Employee Skills Competition.organized management system training sessions. Vocational Skill Level Certification and Launches Advanced
"Comprehensive Contribution Award" for the
2023 Qujiang District High Quality Develop- Guangxi Xianhe Successfully Commissions and Starts
Papermaking Worker Training Program.October 2024
ment Special Contribution Award issued by the Up a 200000-Ton-Per-Year Chemi-Mechanical Pulp Zhefeng New Materials Conducts Phase I Session VII of
Qujiang District People's Government of and Wet Pulp Board Production Line Achieving
Management System Training and Shares Practical
Production Capacity. Applications of the Management System.The company organizes training on first aid knowledge and
Quzhou City. operational skills.Hubei Xianhe's No.2 Pulping Line Successfully Henan Xianhe Organizes Training on the Human Resource Xianhe Group has been awarded the "Top 30 Management System. Zhefeng New Materials Hosts Company-Wide Fun Sports Games.Manufacturing Enterprises in Quzhou City in Commissioned and Operating Smoothly.
2023" by the Quzhou Entrepreneurs Associa- Guangxi Xianhe’s PM2 Successfully Commences Operation. Guangxi Xianhe’s PM4 Successfully Commences Operation.Zhefeng New Materials' 42MW/284.884MWh energy
tion. storage project achieved grid connection and was Xianhe Quzhou Headquarters' 22.36MW/44.72MWh energy
officially commissioned. storage project achieved grid connection and was Xianhe Group has been awarded the title of officially commissioned."Standard Innovative Enterprise - Junior" by
the National Standard Innovative Enterprise
Management Information Platform.November 2024
May 2024 Zhefeng New Materials organizes confined
January 2024 Xianhe Co. Ltd.'s mechanical and electrical space operation drill and fire drill.repair section has been awarded the "2024 July 2024
Xianhe Group has been March 2024 National Worker Pioneer" by the All China December 2024Federation of Trade Unions. The company held the 3rd Safety Production Knowledge
awarded the "2023 Outstanding and Safety Operation Regulations Competition. Xianhe Group's key technology and application
Grassroots Trade Union" by the The company organizes a voluntary The company will organize physical examina- project for lightweight green manufacturing of
Quzhou Intelligent Manufactur- blood donation activity. tions for all cadres and employees in batches
for the year 2024. July and August 2024 paper-based new materials has won the "Second
ing New City Trade Union. Xianhe together with Zhefeng New Prize" of the Zhejiang Provincial Science and
Materials organized management The Xianhe Party Committee and the Quzhou The Xianhe Labor Union and the Smart Manufacturing New Technology Progress Award issued by the Zhejiang Xianhe Group has been Library Party Branch jointly held a themed party
system training sessions. City Federation of Trade Unions jointly held a summer care Provincial People's Government.awarded the "Zhejiang Export day event titled "Remembering History class in two phases.Famous Brand" by the Zhejiang Xianhe Group has obtained the "High tech The Committee of the Communist Party Remembering Mission and Contributing to the
Provincial Department of Prosperity and Strength of the Country". Enterprise" certificate issued by the Zhejiang of China at Xianhe Co. Ltd. has been August 2024
Commerce. Provincial Department of Economy and Informa-awarded the honorary title of "Advanced Xianhe Group has been awarded the "Digital tion Technology the Zhejiang Provincial Depart-
Zhefeng New Materials Awarded Primary-Level Party Organization" in
Demonstration Enterprise and DCMM Certified The purchasing center and packaging R&D team of Mengniu
Enterprise" by the China Electronic Information ment of Finance and the Zhejiang Provincial
High-Tech Enterprise R&D Center Quzhou Intelligent Manufacturing New Industry Federation. Group visited Xianhe Co. Ltd. and its subsidiary Zhefeng Taxation Department of the State Administration of
Recognition. City for 2023 by the Working Committee New Materials for a one-day exchange activity. Taxation.of Quzhou Intelligent Manufacturing New Zhejiang Xianlu New Materials Co. Ltd. a
Zhefeng New Materials subsidiary of the company has obtained the Xianhe Group Party Committee Holds a Thematic Session on Zhefeng New Materials Hosts the 2024 Annual City of the Communist Party of China.Conducts Phase I Session III of "DCMM Certified Enterprise". “Studying the Spirit of the 20th CPC Central Committee’s Employee Skills Competition.Management System Training. Hubei Xianhe's PM1 Successfully Zhefeng New Materials Organizes Excellence Third Plenary Session | Promoting Corporate Culture to Zhefeng New Materials Recognized in the SecondCommences Operation. Awards and Bonus Distribution. Contribute to High-Quality Development” Batch of 2024 Zhejiang Province “SpecializedHubei Xianhe's PM2 Successfully
Commences Operation. Zhefeng New Materials Hosts First Batch of Guangxi Xianhe Successfully Commissions and Starts Up aRefined Differentiated and Innovative” SMEs.External Boiler Certification Training — Theory 400000-Ton-Per-Year Chemical Pulp Production Line Zhejiang Tangfeng was awarded the certificate of
Exam. Achieving Production Capacity. high-tech enterprise.Zhefeng New Materials Conducts Phase I
Session VI of Management System Training.07 ABOUT US XIANHE CO. LTD 2024 Sustainability Report 08
2024 SUSTAINABLE DEVELOPMENT
HIGHLIGHTS PERFORMANCE
ESG Awards
Received B- Ratings from CDP for Climate
Change Forests and Water Security
Awarded Grade A in Wind ESG Rating
Green Development and Quality First Win-Win People-Oriented
Financial Performance Low-Carbon Transition Cooperation and Shared Prosperity
Operating Revenue Environmental Protection Investment R&D Investment Employee Training Coverage
RMB 10273.5774 million RMB 1086.6756 million RMB 134.2332 million 100%
Total Assets Number of Environmental Product Qualification Rate Safety Training Coverage
RMB 23321.9080 million Incidents 0 99.18% 100%
Net Profit Attributable to Shareholders Total Photovoltaic Power Generationl Pulp Suppliers are Certified with FSC Public Welfare and Charity
of the Listed Company 65089149 PEFC or Equivalent Certificationsy Contributions
RMB 1003.8306 kWh million 100% RMB 1.9616 million
Water Recycling Rate Customer Satisfaction Score
98.11% 91.6409 SUSTAINABILITY MANAGEMENT XIANHE CO. LTD 2024 Sustainability Report 10
SUSTAINABILITY MANAGEMENT United Nations Sustainable
Ensure inclusive and equitable quality
Eliminating all forms of poverty worldwide education providing lifelong learning
opportunities for all citizens
Corporate Action Corporate Action
* Xianhe actively recruits local personnel in Guangxi * The company focuses on the comprehensive
and Hubei regions fully utilizes local human resourc- development of employees providing them with a
STRATEGY OF SUSTAINABLE DEVELOPMENT es drives employment and injects vitality into local good learning platform developing targeted training
economic development. At the same time poverty plans according to the needs of different positions
alleviation workshops are being carried out in Henan and actively supporting employees to receive re
to help disadvantaged groups achieve nearby education continuously improving their professional
employment improve their income levels and skills and comprehensive qualities.promote poverty reduction work.* Continuously donating every year to support various
public welfare undertakings including helping
Guided by the Supported by students from disadvantaged families complete
construction of technology and their studies caring for elderly people living alone to
"family culture" Xianhe's Six Major talent innovate and improve their quality of life etc. conveying warmth
promote harmonious develop and care and contributing to the construction of a
development Responsibility Strategic harmonious society.Measures
Realizing gender equality and empowering Clean drinking water and sanitation
Taking "Made in Zhejiang" as all women and girls facilities
the standard we are moving
By using digital manage-
towards "Made in China
ment methods such as ERP
2025" continuously improv-
(Enterprise Resource Corporate Action Corporate Action
ing and innovating pursuing
Planning) and MES (Manu-
perfection and building a * Adhere to the principle of gender equality respect * The company always attaches great importance to
facturing Execution System) Taking "three in one" Fully introduce the leading enterprise in women's rights and ensure that female employees the sustainable use of water resources strictly
precise control is achieved and other multi system excellent performance high-performance enjoy equal treatment with male employees in the controls water consumption sets clear water-saving
certifications as the evaluation mechanism paper-based functional economic social and political fields. goals determines water use control red lines and
starting point we will and pursue excellence materials that is "domesti- ensures reasonable water use in all aspects.* Establish a Women Workers' Committee to
consolidate the cally first-class and interna- safeguard the rights and interests of female * The company continuously upgrades its wastewater
foundation tionally advanced" employees. The committee was once honored as the treatment equipment strictly treats pollutants in
second batch of "Trade Union Female Employee accordance with environmental protection require-
Characteristic Work Brands" by the Office of the ments implements full process monitoring and
Zhejiang Provincial Trade Union Women's Workers' conducts regular water quality testing to ensure
Committee. compliance with discharge regulations.11 SUSTAINABILITY MANAGEMENT XIANHE CO. LTD 2024 Sustainability Report 12
Promote sustained inclusive and sustain-
Ensure that everyone has access to able economic growth promote full and SUSTAINABLE DEVELOPMENT
affordable reliable and sustainable productive employment and ensure that
modern energy everyone has access to decent work MANAGEMENT ARCHITECTURE
Corporate Action Corporate Action
* Actively planning the layout of the new energy * Advocate for "family culture" create employment The company has established a three-tier structure with clear rights and responsibilities and mutual support jointly build-
industry establishing Xianhe New Energy Zhefeng opportunities in the community create a safe and
Energy Guangxi Xianhe Energy and Hubei Xianhe livable working environment for employees and ing a sustainable development governance system covering strategy operation and execution continuously improving
Energy companies focusing on distributed photovol- continuously improve their sense of happiness in life. relevant management systems and ensuring that sustainable development work has rules to follow. Among them the ESG
taic power generation power sales services and committee regularly holds annual meetings to evaluate the operation of the company's sustainable development man-
thermal energy supply and promoting sustainable * Over the years we have continuously promoted the
development. prosperity of education and provided solid support
agement system strengthen sustainable development risk control promote the continuous improvement of sustainable
for cultivating young people through establishing development governance structure and lay a solid foundation for high-quality and sustainable development.* Since 2014 solar photovoltaic power generation education funds awarding Wang Bendao scholar-
equipment has been used and photovoltaic power ships and participating in charitable donation
generation has been deployed in various production projects for impoverished college students.parks to effectively supplement production energy.Adopting sustainable consumption Take urgent action to address climate Main Responsibilities of ESG Committee
and production patterns change
Corporate Action Corporate Action Board of directors ESG Committee
* Actively seize the development opportunity of * Establish a systematic climate change management * Supervise the implementation and achievement of ESG vision
"replacing plastic with paper" continuously conduct system implement greenhouse gas emission strategy goals and architecture;
research and development of new environmentally monitoring plans based on internal energy
friendly paper-based products fully utilize raw consumption gradually conduct carbon inventory * Guide and supervise the ESG working group to conduct research
materials and energy and adhere to responsible formulate effective emission reduction plans and analysis identification evaluation and response to risks related to
production principles. promote Xianhe towards the goal of low-carbon the company's environment society and corporate governance
transformation and development. and integrate ESG risks into the comprehensive risk management
* Focusing on the research and manufacturing of of the enterprise;
environmentally friendly and low-carbon products * Focusing on building an integrated industrial chain
such as "carbon free printing products" and "carbon for forestry pulp and paper actively carrying out Decision * The ESG committee reviews the company's ESG related reports and layer
free copy paper" promoting sustainable consump- forestry construction fully developing "carbon sink" important matters and submits them to the board of directors for
tion with our main business as the guide. resources and contributing the positive strength of review.enterprises to mitigate the impact of climate
change.ESG Working Group
Protect restore and promote sustainable Advocate for building a peaceful and * Lead the development of ESG implementation paths and special
use of terrestrial ecosystems sustainably inclusive society to promote sustainable Management plans and coordinate cross departmental resource allocation;
manage forests combat desertification development enabling everyone to access * Promote the decomposition of ESG goals and performance evalua-
halt and reverse land degradation and justice and establishing effective responsi- tion and establish a normalized management mechanism for
curb the loss of biodiversity ble and inclusive institutions at all levels environmental and social risks.Corporate Action Corporate Action
* The company actively practices the principle of * Integrating compliance concepts into the operation- Each business unit and functional department
sustainable procurement integrates ecological al process and daily work of employees creating an
protection into supply chain management and honest efficient and stable operating environment. Execution Layer * Implement ESG action plans embed requirements such as
requires suppliers to provide FSC or PEFC certification low-carbon transformation compliant operations and employee
to ensure that raw materials come from sustainably * Fully implement the concept of anti-corruption work care into business processes and form a closed-loop manage-
managed forests promoting biodiversity conserva- establish a comprehensive anti-corruption man- ment through data monitoring information disclosure and
tion and the rational use of forest resources. agement system that covers all employees and continuous improvement to ensure effective implementation of
promote the in-depth development of corporate ESG practices on the operational front line.anti-corruption culture through diversified anti-cor-
ruption management measures.13 SUSTAINABILITY MANAGEMENT XIANHE CO. LTD 2024 Sustainability Report 14
STAKEHOLDER COMMUNICATION MATERIAL TOPICS ANALYSIS
Xianhe Group always regards stakeholder participation as the core driving force for promoting sustainable development. Based on the material topics of the previous reporting cycle combined with the latest industry trends regulatory require-
The company establishes a multidimensional and normalized communication mechanism to systematically identify the ments and corporate development directions we have comprehensively updated and optimized the material topics of
value demands and development expectations of core groups such as investors customers employees communities this reporting period to further enhance the effectiveness of ESG management work. We have referred to the requirements
and partners. By regularly conducting stakeholder surveys questionnaire discussions and assessing the importance of for identifying material topics in the "Shanghai Stock Exchange Self Regulatory Guidelines for Listed Companies No. 14-
ESG topics we continue to integrate the concerns of all parties into strategic planning and operational practices. We are Sustainable Development Report (Trial)" and "Shanghai Stock Exchange Self Regulatory Guidelines for Listed Companies
committed to building a transparent and trustworthy dialogue platform with a focus on dynamically responding to the No. 4- Preparation of Sustainable Development Report" and distributed relevant questionnaires fully considering the
demands of stakeholders and jointly building a sustainable development ecosystem that integrates economic and social concerns of stakeholders. We have used systematic methods to analyze the financial importance and impact importance
values. of the topics providing strong support for the company's sustainable development.Main stakeholders Expectations and demands Response measures
High
* Operate in accordance with the law * Observe law and discipline
* Integrity in Taxation * Integrity in Taxation Corporate GovernanceAddressing
Government * Creating jobs * Assist in improving people's livelihoods Climate Change
* Drive regional economic development Anti Commercial Bribery * Pay attention to pollution prevention and Stakeholder Communication and Anti-Corruption
* Environmental protection control
Employee Compensation
and Benefits Environmental Risk Management
Occupational Compliance Management* Improve corporate governance
* Operating performance Health and Safety Product and Service
* Strengthen risk management and control Employee Training Quality and Safety
* Return on investment and Development
Shareholder * Develop business strategies Energy Utilization Anti Unfair Competition* Stable operation
* Timely disclosure of information Pollution
* Information Disclosure and Transparency Protection of Employee
* Conduct investor roadshows and organize Water Resources UtilizationRights and Interests
investor research Research and
Innovation
Data Security and Waste Disposal
* Protection of rights and interests * Legally sign labor contracts Customer Privacy Protection Supply Chain Security
* Compensation and benefits * Provide welfare and care Customer Service
Staff * Career Development and Promotion * Sharing the fruits of development Social Contribution
* Safe and comfortable working environment * Improve training mechanism Circular Economy
* Work-life balance * Implement safety production Rural Revitalization
* Persist in independent research and
innovation
* High quality and diversified products
Customer * product quality management
* Good service * Improve customer service system Financial Materiality High
* Understand customer satisfaction
* Fair procurement * Persist in Sunshine Procurement
Suppliers and * mutual benefit and win-win * Integrity in performance
partners
* Promote industrial development * Conduct professional exchanges
* Promote community development * Charitable donation
Community
* Public welfare and charity activities * Participate in volunteer activities
Social organizations * Public participation * Accept public and media supervision
and the public * Transparent management * External publicity
Impact Materiality15 Special article: "Integrated construction of forestry pulp paper and Use": leading green circulation and empowering regional development XIANHE CO. LTD 202 4 Sustainability Report 16
CONSTRUCTION PROCESS
January 2021 November 2020
Signed a strategic cooperation agreement with Signed a strategic cooperation agreement with
the government of Shishou City Hubei Province the government of Laibin City Guangxi
February 2022 May 2022
The construction of the "2.5 million tons per The construction of the "Annual Production of 2.5
year Hubei Shishou high-performance Million Tons of High Performance Paper based
paper-based new material circular economy" New Materials in Sanjiangkou New Area Guangxi"
project has officially started project has officially started
January 2024 April 2024
Hubei Xianhe PM2 successfully produced The first phase of the Xianhe project in Guangxi
paper and formed production capacity has successfully completed the commissioning
and start-up of a 200000 ton chemical pulp
production line and a wet pulp board production
line forming production capacity
March 2024 June 2024
Hubei Xianhe PM1 successfully produced paper Guangxi Xianhe Phase I Project PM2 successfully
SPECIAL ARTICLE: "INTEGRATED CONSTRUCTION and formed production capacity produces paper and forms production capacity
OF FORESTRY PULP PAPER AND USE": April 2024 August 2024LEADING GREEN CIRCULATION AND Hubei Xianhe 2 # Chemical Machinery Slurry The commissioning and operation of the 400000 Line has been successfully debugged and ton chemical pulp production line for the first EMPOWERING REGIONAL DEVELOPMENT successfully produced slurry phase of the Xianhe project in Guangxi have successfully formed production capacity
Against the macro backdrop of global carbon peak and carbon neutrality the paper industry is undergoing profound May 2024 October 2024
changes. As a resource and energy intensive industry traditional papermaking relies on imported wood pulp and high
energy consumption manufacturing models which not only exacerbates cost fluctuations but also poses significant Hubei Xianhe 1 # Chemical Slurry Line Guangxi Xianhe Phase I Project PM4 successfully
uncertainty to the supply chain. At the same time some regions in China with abundant resources but relatively lagging successfully delivered power and started produced paper and formed production capacity
economic development urgently need industrial upgrading to improve resource utilization efficiency and promote local single machine debugging
economic development.From a forward-looking strategic perspective Xianhe Group has invested over 10 billion resources since 2020 focusing on
the construction of the "Forest Pulp Paper and Use Integration" project in Laibin Guangxi and Shishou Hubei. The project September 2024 January 2025
deeply integrates forestry resources pulp technology high-performance paper-based functional material manufactur-
ing and green energy reshapes the industrial chain structure and explores new paths for sustainable development in the Hubei Xianhe PM3 production line has been Guangxi Xianhe Phase I Project PM3 successfully
paper industry. successfully started and put into production produced paper and formed production capacity17 Special article: "Integrated construction of forestry pulp paper and Use": leading green circulation and empowering regional development XIANHE CO. LTD 202 4 Sustainability Report 18
NEW MODEL OF CIRCULAR ECONOMY NEW STRATEGY FOR SUPPLY CHAIN SECURITY
The sustainable development of the paper industry should not be limited to end of pipe treatment but should run through In recent years extreme weather and geopolitical conflicts have occurred frequently leading to intensified price fluctua-
the entire industry chain forming a closed-loop governance model from raw material acquisition production and tions in the global wood pulp market and increased uncertainty in the international supply chain. Domestic paper compa-
processing to energy utilization and waste recycling. Xianhe Group adheres to the circular economy concept of "zero nies are generally facing challenges such as dependence on imported raw materials cost fluctuations and fragile supply.waste low energy consumption and responsibility" and relies on its bases in Guangxi and Hubei to build a green manu- Based on the strategy of "strengthening the chain supplementing the chain and stabilizing the chain" Xianhe Group has
facturing system that integrates "forestry cultivation pulp and paper production and waste resource utilization". built an independent controllable efficient and stable raw material supply system through the full industry chain layout
of its bases in Guangxi and Hubei creating a supply chain security paradigm for the paper industry.Xianhe Group based on a deep awareness of sustainable development introduced the practical experience accumulated
by the Quzhou headquarters for many years in the early stage of project planning. By optimizing the energy structure and
building a waste recycling system it achieved the efficient implementation of circular economy in the new production
base. The Guangxi base has launched a 20MW rooftop photovoltaic project and plans to explore more possibilities in wind Localized supply chain layout to reduce costs and increase efficiency
power development to further increase the proportion of clean energy.The Xianhe Guangxi Base is located in the largest eucalyptus planting area in China while the Hubei Base relies on poplar
and reed resources in the Yangtze River Basin. Through a diversified supply system of "independent forest land+contract-
Organic matter returning Forestry residues ed forest land+national storage forest cooperation" it ensures stable supply of raw materials achieves sustainable wood
supply effectively avoids the impact of market price fluctuations reduces dependence on imported wood pulp and
Raw materials such as Biomass Power
eucalyptus and reeds Generation achieves the strategic goal of localizing the supply chain.Usable Raw
Materials The fast-growing eucalyptus resources in Guangxi are abundant and the local government has
included the Xianhe project as a key project and promised to provide policy support and timber
supply guarantees.Water for The poplar and reed industry chains in Hubei are well-established and the government actively
Production Use Black Liquor
Pulp and promotes the development of renewable fiber resources. A long-term cooperation mechanism has
Wastewater Paper Making Concentration been established with Xianhe to jointly build an ecological protection and industrial coordinated
Sedimentation and Incineration development model.Lime Mud Intelligent supply chain management to enhance industry resilience
Lime
Calcination
Digital procurement Building an efficient
Burning wood chip waste and introducing black liquor incineration power generation technology can and warehouse managemen transportation network
achieve partial self-sufficiency in energy sources such as steam and electricity effectively reducing
carbon emissions and reducing dependence on fossil fuels. Build an intelligent supply chain management The Guangxi base plans to construct railway lines
system to achieve refined operation of raw material and water transport terminal berths while the Hubei
demand forecasting inventory management and base utilizes the advantages of Yangtze River water
The sludge after sewage sedimentation is used for forest fertilization and white mud is used as logistics scheduling and improve supply chain transport to enhance logistics efficiency and achieve
cement raw material to build a zero waste production system and reduce solid waste emissions. flexibility. rapid circulation of pulp and paper raw materials
and products.19 Special article: "Integrated construction of forestry pulp paper and Use": leading green circulation and empowering regional development XIANHE CO. LTD 202 4 Sustainability Report 20
NEW ENGINE OF REGIONAL ECONOMY Promote the development of industrial clusters
The central and western regions of China have long been limited by issues such The company has not only established a complete papermaking industry chain but also has a driving effect on the
as a single industrial structure limited employment opportunities and weak upstream and downstream industries. The implementation of the project has directly promoted the development of
infrastructure making it difficult to unleash the potential of local resources. The papermaking calcium and lime calcium enterprises. The significant increase in demand for fillers during the pulp making
construction of Xianhe Group's bases in Guangxi and Hubei closely aligns with process has provided opportunities for related enterprises to expand their production capacity and market. At the same
the national strategy for high-quality development in the central and western time paper chemical enterprises also benefit from the large-scale production demand of the base further promoting the
regions promotes the optimization of local economic structure and industrial development of localized supply chains. With the gradual release of production capacity paper processing enterprises
upgrading and drives the coordinated development of upstream and down- have also ushered in new growth space such as strong demand for paper-based product manufacturing in various fields
stream industries promoting the transformation of local resource advantages such as food packaging and cultural printing accelerating the upgrading of the paper processing industry in the region.into economic advantages and empowering regional economic takeoff. The project of Xianhe Group not only improves the papermaking industry chain but also provides new opportunities for
the development of multiple industries such as local mineral processing fine chemicals deep processing of paper prod-
ucts and logistics transportation. It has formed a high value-added diversified and mutually reinforcing industrial cluster
which helps promote the high-quality development of regional economy.Promote employment and increase residents' income
Xianhe Group provides over 2600 job opportunities in Guangxi and Hubei with The company spontaneously invests in repairing highways to enhance regional
more than 90% of them being local residents. The company also offers salaries Infrastructure transportation convenience.far exceeding the local average income level effectively improving the quality of construction
and effectiveness With the support of 5000 acres of land provided by the government in Sanjiangkou life for residents and alleviating the phenomenon of labor outflow. New Area Guangxi Xianhe is leading the construction of integrated supporting
equipment such as power facilities sewage treatment facilities talent apartments
and schools in the park accelerating the construction of industrial clusters.Practice and
effectiveness
Attracting migrant Plan to establish a Cooperate with
workers to return 'poverty alleviation vocational colleges
home for employ- workshop' provide to provide skills
ment and stabilizing flexible employment training enhance
the local labor opportunities and local talent reserves Guangxi Xianhe Project Rendering
market support rural labor to and promote the
integrate into the improvement of
industrial chain employment quality The successful launch of the "Integration of Forestry Pulp Paper and Use" project is an important milestone for the compa-
ny's development. We hope to work hard to move forward and create replicable examples of sustainable development for
the industry. In the future Xianhe Group will continue to deepen the circular economy model increase investment in
technological innovation expand the application of clean energy truly become a green closed-loop enterprise in the pulp
and paper industry chain help the paper industry achieve green transformation and contribute Xianhe's strength to the
national "dual carbon" strategy.ENVIRONMENTGREEN DEVELOPMENT LOW CARBON TRANSFORMATION Environmental compliance management
Addressing climate change
Xianhe Group adheres to the concept of "Green China Clean Factory" with a high sense of social responsibility and
mission and through advanced technology and management methods promotes substantial results in environmental Water resource management
protection work. It is committed to building a resource-saving and environmentally friendly enterprise pursuing the
harmonious unity and mutual benefit of the enterprise environment and society. Pollution control
Circular economy
Ecosystem protection23 ENVIRONMENT: GREEN DEVELOPMENT LOW CARBON TRANSFORMATION XIANHE CO. LTD 2024 Sustainability Report 24
ENVIRONMENTAL COMPLIANCE MANAGEMENT
Xianhe Group has established and improved institutional documents and governance structure clarified the allocation of
responsibilities and execution processes for environmental management work and formed a comprehensive and reliable Board of Directors
environmental management system with clear responsibilities ensuring the environmental compliance of all production
activities of the company and providing strong support for the achievement of the company's environmental protection
goals.ESG Committee
Key Performance Environmental Goals for 2024
Number of fire Number of oil and chemical Collection rate of hazardous
substance detection reports for Environmental Protection and Cleaner
accidents: 0 leakage accidents: 0 Production Management Committee
raw materials: 100%
Environmental Management System Environmental Protection andCleaner Production Office
Xianhe Group strictly abides by laws and regulations such as the Environmental Protection Law of the People's Republic of
China and the Environmental Impact Assessment Law of the People's Republic of China and has formulated and imple-
mented a series of environmental protection procedures such as the Environmental Management System Environmental Sub-plant Environmental Protection and
Operation Control Procedure and Environmental Factor Identification and Evaluation Procedure. Cleaner Production Leadership Team
The company has established a three-level environmental protection and clean production management network
consisting of company department and branch factories to carry out comprehensive all staff and whole process
environmental protection and clean production management as well as environmental protection technology supervision
work. Wastewater Treatment Facility
The Environmental Protection and Clean Production Management Committee is the highest management body for
environmental protection and clean production in the company the committee fully implements the environmental
policies guidelines and regulations of the national and higher-level competent departments coordinates and manages
the company's environmental protection work and organizes and carries out related work such as environmental supervi-
sion and testing. The committee has established an Environmental Protection and Clean Production Office Environmental Protection and CleanerProduction Management Structure
equipped with professional technical personnel related to environmental protection and clean
production responsible for daily supervision and inspection of the company's environmental
governance situation as well as undertaking the statistics archiving and reporting of environ-
mental information. Each factory shall establish an environmental protection and clean
production leadership group with the factory director serving as the group leader
responsible for designing organizing and implementing
environmental protection and clean production plans
and supervising the implementation of environmental
protection measures on the production site.25 ENVIRONMENT: GREEN DEVELOPMENT LOW CARBON TRANSFORMATION XIANHE CO. LTD 2024 Sustainability Report 26
Environmental Pollution The company adheres to the principle of "prevention first self rescue first unified com-
Emergency Plan mand and division of labor and responsibility". Based on the characteristics of Daily monitoring of environmental protection equipment
sewage treatment and flue gas treatment processes and factors that may lead to
accidental emissions the company has developed emergency plans for accidental The company comprehensively manages environmental protection equipment and facilities strictly implements a regular
discharge of sewage and flue gas clarified the processing procedures and precau- inspection maintenance and acceptance system conducts regular inspections and maintenance of equipment
tions for various discharge accidents and improved the prevention and disposal pipelines valves etc. timely repairs or replacements of components with safety hazards ensures that all environmental
capabilities for sudden environmental pollution incidents. protection facilities and equipment are in good condition and operate at standard rates and guarantees that daily
production activities comply with environmental compliance requirements.Emergency drill for The company regularly organizes employees to conduct emergency drills for sudden Environmental Compliance Inspection
sudden environmental environmental incidents. In 2024 the company focused on conducting emergency
incidents drills for hazardous chemical spills providing detailed explanations and practices on To ensure that the use and storage of hazardous chemicals in its
specific disposal methods and precautions for spills. The drill simulated real leakage business premises comply with national laws regulations and Key Performance
scenarios enabling participants to have a deep understanding of the emergency relevant standards the company entrusts qualified external
response process for hazardous chemical spills and significantly improving the prac- organizations to conduct comprehensive and in-depth compli- Xianhe Co. Ltd. is one of the first "Zhejiang
Hazardous tical abilities of relevant personnel. It accumulated valuable experience for the com-
Chemicals ance reviews on a regular basis. The scope of review covers all Green Enterprises" and a "National Green
Spill Drill pany to quickly and effectively handle sudden environmental incidents in the future relevant areas within the business premises including chemical Factory" evaluated by the Ministry of
further enhancing the overall emergency response level and environmental protec- storage warehouses production workshops laboratories as well Industry and Information Technology in
tion awareness of the company. as various facilities and equipment related to the use and Zhejiang Province.storage of hazardous chemicals such as storage tanks convey-
ing pipelines ventilation systems fire-fighting equipment etc.The review covers various operational processes involving
Environmental risk The Production Technology Department is responsible for identifying and evaluating Xianhe Shares Zhefeng New Materials hazardous chemicals such as loading unloading handling use
prevention and environmental factors related to the entire lifecycle of the company's activities prod- Xianlu New Materials Henan Xianhe and disposal to ensure standardized operations and controlla-
control ucts and services and compiling a 'List of Important Environmental Factors'. This list Zhejiang Tangfeng and Korai New ble risks; And the management system for hazardous chemicals
will be regularly updated based on annual evaluation results to ensure effective Materials have passed ISO 14001 including institutional construction personnel training emergen-
control and continuous improvement of environmental impacts. environmental management system cy plans labeling management and ledger records to ensure certification.that management measures are complete and effectively
implemented.Environmental The company regularly organizes training and promotional activities related to
protection training environmental protection aiming to enhance employees' environmental awareness
strengthen their sense of environmental responsibility and promote the implementa- Key Performance In 2024
tion of green development concepts. The training content covers multiple aspects Hold a special conference on environmental
such as environmental regulations pollution prevention and control and resource Environmental protection investment
conservation. At the same time practical exercises and case analysis are conducted 1086.6756 million yuan protection and energy conservation
based on the operation and management of the company's existing facilities and throughout the year 4 Order
equipment continuously enhancing employees' attention to environmental protection The company's affiliated enterprises have
work and promoting the integration of environmental protection concepts into enter-
prise operations. formulated and filed emergency response Proportion of employees covered by envi-
plans with the environmental protection ronmental protection training 100%
department 8 Individual
Emergency drill for sudden environmental Environmental penalty incidents and amounts
incidents throughout the year 2 Order resulting from excessive or illegal discharge
of pollutants 0 thousand yuan
Number of sudden environmental incidents
0 Piece27 ENVIRONMENT: GREEN DEVELOPMENT LOW CARBON TRANSFORMATION XIANHE CO. LTD 2024 Sustainability Report 28
COPING WITH CLIMATE CHANGE Climate goals Xianhe Group actively responds to the national Carbon Peaking and Carbon Neutrality Goals striving to achieve carbon peak before 2030 and carbon neutrality before 2060 and working
together with all sectors of society to promote the achievement of dual carbon goals and
Paris Agreement goals.Climate change has become an important challenge faced by countries around the world today. The paper industry is an
energy intensive industry and its key production processes such as pulp making bleaching and paper drying involve
significant energy consumption and carbon emissions. Xianhe Group actively responds to the national "dual carbon" Climate related risks and opportunities
target identifies the risks and opportunities brought by climate change and incorporates climate management into the
daily key work of relevant departments. In addition the company has established a comprehensive energy and carbon
management system to comprehensively control daily energy consumption and greenhouse gas emissions. At the same a. Climate physics risks
time by implementing energy-saving and carbon reduction technologies applying clean energy and other measures the
Risk Possible negative Main financial
company actively promotes its low-carbon transformation process and helps achieve sustainable development goals. Risk type description impacts impact Countermeasures Probability
* The company plans transportation backup
* Delay in transporta-
* Increased transpor- routes in advance continuously monitors the tion of raw materials
Climate Change Management System Typhoon tation costs weather conditions of supplier and customer rainstorm hail or products locations as well as logistics routes and
and other * Damage to goods * Additional raw timely initiates emergency logistics plans.extreme material procure-
Based on the recommendations of the Climate Related Financial Disclosure Working Group (TCFD) Xianhe Group has and transportation weather events * The company will reserve a certain amount of Highvehicles ment cost
constructed a climate change management system for the company from four levels: setting indicators and targets risk occur frequently raw material inventory to avoid interruptions
* Increased supply * Delivery delay in raw material supply caused by extreme
and opportunity management strategic planning and corresponding governance measures. chain instability revenue decline weather events.Acute
risk * The company strengthens the diversification
* Increased cost of of its supply chain actively seeks alternative
There is a high * Shortage of raw raw material suppliers and ensures their wide geographi-
risk of natural materials and procurement cal distribution reducing dependence on a
disasters such as decrease single supplier and mitigating the impact of
earthquakes and * Production delay Strategy weather disasters in concentrated areas.Governance fires in major * Production plan revenue decline
postponed * To ensure the supply of raw materials the wood pulp supply * Delivery delay company has developed its own and
Incorporate climate change response into the areas such as resulting in breach cooperative forest land in Hubei and Guangxi
company's sustainable development gover- Analyze the actual and potential impacts of South America
Medium
of contract and regions and built an integrated project for
nance system with the board of directors short-term medium-term and long-term compensation costs "forest pulp paper use" to improve the overall
responsible for leading decisions on climate climate risks and opportunities on the company's
operational efficiency of the supply chain.related matters the ESG committee coordinating business and finance and integrate sustainable
and supervising the implementation of climate development related content into the overall * The company will conduct extreme weather
monitoring and warning in advance and
governance related work and subordinate company strategy based on the analysis results. provide employees with sufficient heatstroke
departments implementing specific measures. and cold prevention facilities to ensure that
* Personnel injuries * Increased medical the workplace temperature is suitable.such as heatstroke expenses for * During extreme weather conditions adjust
and frostbite personnel working hours or implement a shift system to
* Reduced produc- * Production delay reduce the time employees are exposed to Low
tion safety and revenue decline extreme high or low temperatures.stability * The company will develop a comprehensive
Persistent disaster emergency plan and regularly
Risk Management Metrics & Targets Chronic extreme heat organize natural disaster emergency drills
risk or cold and training to enhance its ability to respond
weather to extreme weather conditions.Based on policies regulations industry trends Regularly collect verify and disclose greenhouse
* The company regularly maintains and
and expert advice we will systematically identify gas emissions and emission densities to * The operational
efficiency of inspects production equipment and facilities
and evaluate climate risks and opportunities evaluate the implementation effectiveness of the * Increased basic equipment and operating costs and protects and maintains the equipment
related to our own operational activities and company's overall climate management facilities decreases before extreme weather arrives to prevent
* Increased asset overheating or freezing. Low
value chain taking into account the current measures and based on the above data even leading to
malfunctions and maintenance costs
business situation of the company. We will develop scientific carbon management goals to * The company has developed emergency damages * Production delay plans for equipment failures and coordinated
develop and regularly update risk and opportu- continuously promote the company's low-car- * Reduced production revenue decline production resources in a timely manner to
nity management measures. bon transformation. safety and stability reduce the impact of extreme weather on the
company's business.ENVIRONMENT: GREEN DEVELOPMENT LOW CARBON TRANSFORMATION XIANHE CO. LTD 2024 Sustainability Report 30
b. Climate transition risks
Risk type Risk Possible negative Main financialdescription impacts impact Countermeasures Probability
* The company continues to promote the
"integration of forestry pulp and paper"
strategy actively develops forestry carbon
Global carbon sinks and carries out energy-saving and * Compliance and
pricing carbon reduction transformations of rising business
Policy coverage
production processes and equipment
operating costs
expands and * Daily production striving to achieve the company's "carbon Highand
emission and operation are * Carbon tax neutrality" goal as soon as possible.Legal affected increase or c. Climate Opportunities
Risks standards * The securities legal department of the
become environmental company will closely monitor and track
stricter penalty environmental issues Opportunity Opportunity Possible positive Main financial
type description impacts impact Countermeasures Probability
* The changes in laws and regulations ensure
that the company's operations always
comply with environmental compliance * Reduce dependence * Energy cost savings
* The company actively invests in the
requirements. on traditional fossil
construction of clean energy projects such
Energie- Clean energy fuels * Additional govern- as solar energy wind energy biomass High
wende application ment subsidies or
* Reduce carbon energy and energy storage projects to tax incentives
emissions optimize its energy structure.* The company will carefully evaluate the
* The existing * Green technology feasibility of low-carbon technology and * The company combines market and
Applying green technology is research and adopt a gradual upgrade strategy in the customer demand to accelerate the
technology to outdated development short term investing funds in stages to development of green and environmentally
Technical reduce the costs friendly products such as products that are
consumption * Immature new
update equipment and production lines.Medium Demand for * Green consumer risk biodegradable recyclable or contain
of water development * Costs of upgrad- * The company will actively cooperate with Products
low-carbon and group expands
technology or poor ing or replacing universities and research institutions to and environmentally
* Income growth recycled components to assist in the
energy and High
implementation high emission jointly promote the research and develop- Services friendly products
* Brand image low-carbon transformation of the value
materials
effect equipment and ment of low-carbon technologies and the and services
enhancement chain.production lines transformation of achievements. * The company enhances the market
awareness and recognition of low-carbon
products through brand promotion green
certification and other means.* Changes in
Industry trends consumer * The company continues to develop and * The company seizes the market opportunity
Market and changes preferences and * Market share produce low-carbon and environmentally brought by the growth of demand and
risk Highin customer reduced demand decreases friendly products to meet customer Popularize the * Enhance product promotes the substitution of environmen-
behavior for traditional high revenue declines demands. New concept of attractiveness tally friendly paper-based materials in
Market "replacing plastic * Income growth
High
carbon products industries such as food daily chemical and
with paper" * New cooperation packaging by researching and producing
opportunities paper straws paper bags paper boxes and
other alternatives to plastic products.* The company plans to expand the product
* Brand image range for implementing full lifecycle carbon
damaged footprint tracking and evaluation and
further research and analyze methods to
Slow or poor * Negative evalua- * Customer churn reduce product carbon footprint and
Reputation performance in tions from and revenue environmental impact. LHoigwh Key Performance
Risk climate action stakeholders decline * While taking proactive and effective actions
* Social public to address climate change the company In 2024 the company actively responded to international environmental initiatives carried out CDP ques-
opinion pressure also promptly discloses information in tionnaire filling work and obtained B-level in three themes: climate change forest protection and water
response to the informed needs of external resource management.stakeholders.31 ENVIRONMENT: GREEN DEVELOPMENT LOW CARBON TRANSFORMATION XIANHE CO. LTD 2024 Sustainability Report 32
Carbon Emission Management
To actively respond to carbon management requirements from regulators and downstream customers Xianhe Co. Ltd. Carbon Inventory Results – Xianhe Co. Ltd.(Factory at No. 69 Tianhu South Road)
launched internal carbon accounting in 2022. It has now completed a comprehensive carbon emissions inventory for its
Quzhou headquarters and major subsidiaries providing data support for the formulation of scientific and reasonable
emission reduction targets and pathways. In 2024 Xianhe Co. Ltd.(Factory at No. 69 Tianhu South Road)and Zhefeng New
Materials have obtained greenhouse gas inventory reports after rigorous assessments demonstrating compliance and Indicator Unit 2024
transparency in GHG management.Total Greenhouse Gas Emissions tCO2e
Carbon Inventory Results – Zhefeng New Materials
Scope 1 GHG Emissions tCO2e
Indicator Unit 2024 Scope 2 GHG Emissions tCO2e
Total Greenhouse Gas Emissions tCO2e Scope 3 GHG Emissions tCO2e
Scope 1 GHG Emissions tCO2e
In addition the company has continued expanding its product carbon footprint coverage. In 2024 it collaborated with
Scope 2 GHG Emissions tCO2e professional external institutions to complete carbon footprint assessments for products such as Bible paper and glassine
paper obtaining carbon footprint certification to enable comprehensive lifecycle emission evaluation.Scope 3 GHG Emissions tCO2e
Indicator Unit 2024
*Due to increased production total GHG emissions of Zhefeng New Materials rose compared with previous years
while emissions per ton of paper declined.Product Carbon Footprint – Bible Paper kgCO2e / kg of paper
Product Carbon Footprint – Glassine Pape kgCO2e / kg of paper
*The carbon footprint assessment scope covers raw material acquisition transportation and manufacturing stages.*With ongoing enhancements in carbon management capabilities the carbon footprint of glassine paper has significantly
decreased compared to the previous year.33 ENVIRONMENT: GREEN DEVELOPMENT LOW CARBON TRANSFORMATION XIANHE CO. LTD 2024 Sustainability Report 34
Energy Management System
Key Performance: 2024 Energy Target
In 2024 Xianhe Headquarters signed an energy-saving target responsibility agreement with the Economic Development
Department of Quzhou Intelligent Manufacturing New City setting a goal of "saving 550 tons of standard coal" and
successfully achieving the standard through technological transformation.Energy Management System Energy Saving and Carbon Reduction Measures
Xianhe Group adheres to the principles of "law-abiding innovation energy conservation and consumption reduction green
production and continuous improvement". Based on ISO 50001:2018 "Energy Management System Requirements" RB/T 118-2014 Energy saving and consumption reducing measures
"Energy Management System Certification Requirements for Pulp and Paper Enterprises" and national energy related laws and
regulations Xianhe Group has developed the "Energy Management System Management Manual" and a series of procedural In response to the national energy conservation and emission reduction policies the company continuously strengthens
documents to continuously improve energy utilization efficiency and optimize energy usage promote the achievement of
energy conservation and consumption reduction goals and enhance the company's sustainable development capabilities. its sense of responsibility for energy conservation and emission reduction and clarifies the energy-saving goals and responsibilities of each department through the establishment of a responsibility system. Through a comprehensive
The company has established a comprehensive energy management system and continues to promote the systematization analysis of the production process a detailed analysis of energy consumption in areas such as raw material processing
and standardization of energy management work. The Energy Management Leadership Group serves as the leader with mem- process adjustment production scheduling and equipment utilization is conducted to identify potential energy-saving
bers including the supervisors of each branch and the company's energy administrator mainly responsible for the rational use points and develop practical and feasible energy-saving measures.and monitoring control of resources and energy. The Energy Management Leadership Group has established an Energy
Conservation Management Group to formulate rules and regulations for specific energy consumption behaviors such as
electricity and steam ensuring the effective implementation of energy-saving consumption reducing and efficiency increas-
ing measures. Device updates Green Office
Upgrade the technology of motors for some Optimize energy management in the office
large equipment replace traditional motors process and promote green office models.Configuration and Maintenance of Energy Metering Equipment with more efficient servo motors and actively Choose energy-saving air conditioning and
promote the application of permanent magnet lighting equipment set control programs to
Accurate energy consumption control is a key factor in achieving efficient resource utilization and improving overall operational servo motors. automatically adjust the temperature and air
efficiency. The company installs energy metering equipment such as electric meters and gas meters in energy consuming volume of the air conditioning and reduce the
equipment such as boilers motors and drying equipment and sets energy metering equipment allocation indicators to ensure Replace some high energy consuming power consumption of the company's daily
that the equipment statistics cover all external settlement equipment departmental workshop equipment and key energy transformers with low-energy consuming office work.consuming equipment. transformers while reducing no-load and load
losses.In addition the company has established a systematic energy measurement management system and formulated energy
measurement management systems such as the "Energy Measurement Record Control Procedure" "Energy Measurement More than ten high-efficiency energy consum- Low carbon travel
Instrument Equipment Use and Maintenance Management Procedure" and "Energy Measurement Data Collection Processing ing equipment were purchased and
Statistical Analysis and Application Management Procedure" to ensure the accuracy and real-time performance of various energy-saving renovations were carried out on To effectively reduce employees' carbon
energy consumption data. The company has set up a standard measurement room on the production site and equipped it energy consuming equipment such as drying footprint actively promote green and low-car-
with a dedicated measurement administrator. Under the direct leadership of the production plant manager it works closely cylinders downward paper rewinding bon travel methods encourage employees to
with the energy administrator to ensure the effective operation of the company's overall energy measurement system. The purchase new energy vehicles and install
metrology room administrator is responsible for the regular inspection calibration and maintenance of instruments and machines and double disc pulping machines
further improving the energy efficiency in the charging stations and other supporting meters; Each branch is responsible for the daily inspection and management of their own energy metering equipment to facilities in the factory area to provide conve-
ensure stable operation of the equipment. production process. nient charging services for employees and
external personnel.Energy Management System (EMS) and Big Data Analysis Forestry carbon sink development
The company applies EMS to unify and summarize the energy consumption data collected by measuring equipment and uses Xianhe Group adheres to the development concept of "using paper to support forests and forests to promote paper"
big data analysis technology to find potential energy-saving opportunities and optimization space. For example by comparing promotes sustainable utilization of forestry resources through integrated projects of forestry pulp and paper and actively
and analyzing the energy consumption patterns of different time periods workshops and equipment identifying energy waste develops forestry carbon sinks. At present the company is steadily advancing its two major projects in Laibin Guangxi with
links and optimizing them; Optimize boiler combustion control strategy automatically adjust fuel supply and air intake accord- an annual output of 2.5 million tons of high-performance paper-based new materials in Sanjiangkou New Area Guangxi
ing to steam demand thereby improving combustion efficiency and reducing natural gas consumption. and Shishou Hubei with good progress.35 ENVIRONMENT: GREEN DEVELOPMENT LOW CARBON TRANSFORMATION XIANHE CO. LTD 2024 Sustainability Report 36
Use of Clean Energy
Throughout its history the company has actively practiced the concept of green development and is committed to
promoting energy structure transformation and sustainable development. At present photovoltaic power generation
facilities have been installed in all production parks of the company with a cumulative installed capacity of 52.24 MW and
an annual power generation of 51.7674 million kWh. While reducing electricity consumption carbon emissions have been
significantly reduced providing strong support for achieving the "dual carbon" goal.At the same time the company strongly supports the construction of user side energy storage projects to further improve
energy utilization efficiency. In April 2024 the subsidiary Zhefeng New Materials' 42MW/284.884MWh energy storage
project was successfully connected to the grid and officially put into operation with a daily discharge of 250000 kilowatt
hours; In June of the same year the 22.36MW/44.72MWh energy storage upgrade project of Quzhou headquarters was
successfully put into operation with a monthly charging capacity of 250000 to 260000 kWh and a discharging capacity
of 220000 to 230000 kWh with an energy storage charging and discharging efficiency of 87% to 88%. The construction of
the above-mentioned energy storage projects effectively solves the problems of intermittency instability and uncontrol-
lability of new energy greatly enhances the company's ability to consume renewable energy improves the company's
autonomy and flexibility in energy management and further promotes the company's transition to green and low-carbon.The company's Hubei and Guangxi bases fully utilize biomass resources such as sawdust bark reeds sludge and solid
substances extracted from black liquor for power generation prioritizing their own production needs. Excess electricity is
integrated into the power grid to achieve efficient resource utilization and energy self-sufficiency. Additionally 20MW PV
facilities at Guangxi base and 16MW PV facilities at Hubei base are both under installation.The company will steadily
advance related construction projects and continuously improve the green level of its energy supply.Comprehensive Comprehensive energy Unit:Tons of standard
energy consumption Unit:Tons of standard coal consumption density coal/tonne of paper Steam usage Unit:Ton Natural Gas Consumption Unit:Cubic Meters
In 2024 In 2023 In 2022 In 2024 In 2023 In 2022 In 2024 In 2023 In 2022 In 2024 In 2023 In 2022
Power Consumption Unit:KWh Heat consumption Unit:Ton Renewable energy usage Unit:KWh Proportion of renewable energy usage Unit:%
In 2024 In 2023 In 2022 In 2024 In 2023 In 2022 In 2024 In 2023 In 2022 In 2024 In 2023 In 2022
*In 2024 the company revised its statistical scope and calculation standards for energy data.The relevant data in this report shall prevail.37 ENVIRONMENT: GREEN DEVELOPMENT LOW CARBON TRANSFORMATION XIANHE CO. LTD 2024 Sustainability Report 38
WATER RESOURCE MANAGEMENT Normalized water-saving plan
The paper industry is a typical high water consuming industry which requires a large amount of water resources for
processes such as washing flushing and quality adjustment during the production process. Xianhe Group attaches great Creating a water-saving culture
importance to water resource management strictly abides by laws and regulations such as the Water Law of the People's The company posts water-saving signs in major water use areas and appliances organizes pre shift
Republic of China and the Water Pollution Prevention and Control Law of the People's Republic of China and has formulat-
ed institutional documents such as the Water Measurement Management System the Planned Water Use Management and post shift meetings creates a good water-saving atmosphere within the company conducts
System and the Water saving Equipment Management System. The company has established a Water Conservation water-saving publicity every year and enhances employees' water-saving awareness.Office under the leadership of the Clean Production Management Committee to coordinate water resource management
work responsible for setting water use targets decomposing tasks and supervising the implementation of water-saving
measures. The company continues to promote production water conservation measures and incorporates water-saving Strictly control water consumption
work into regular management comprehensively improving water resource utilization efficiency.The company will refine and decompose the annual overall water-saving target to each branch and
set water consumption indicators clarify the red line of water use control in order to strengthen the
Water Use Targets and Progress management of water resource development and utilization. If the water usage situation changes
due to production plan adjustments equipment updates or process improvements each branch
The company is committed to creating a water-saving enterprise formulating the "Ten Year Plan for Water Conservation" factory needs to submit an application to the water management department in advance explaining
from 2020 to 2030 and strictly promoting various water-saving measures in accordance with the planning requirements. the reasons for the changes and the expected changes in water usage.At present the company has successfully achieved various preliminary goals and plans to commission qualified units to
conduct water balance tests by 2030. The company plans to conduct a water balance test to comprehensively under-
stand the status of its own water supply network and the water usage status of each business link accurately identify high Strengthen equipment management
water consumption factors and provide scientific basis for the formulation of water-saving measures.The company attaches great importance to the management of water-saving equipment and
has formulated the "Water saving Equipment Management System" to ensure the reasonable
Key Performance Water conservation target for 2024 arrangement of the use management maintenance and other work of water-saving appliances
fully realizing the benefits of equipment.The water and electricity consumption per 10000 yuan of output value has decreased by
1% compared to the previous year
Promote circular utilization
The company and its controlling subsidiaries have invested in the construction of water treatment
Production Water Conservation Measures systems such as intermediate water treatment systems white water recovery systems (including
white water tanks super efficient shallow air flotation systems etc.) sand filtration devices steam
In terms of production water the company obtains government approval to draw water from reservoirs to ensure compli- reflux water systems etc. to recover and recycle water resources used in the production process
ance with laws regulations and water resource planning. It uses water treatment and purification technology to treat effectively controlling water resource usage. Currently the water resource reuse rate can reach
reservoir water to meet industrial water standards ensuring stable supply of production water and avoiding the occupa- over 90%.tion of drinking water resources. The company is equipped with high-precision water metering equipment in the produc-
tion area to collect and transmit water usage data in real-time. The company relies on data to comprehensively analyze
the water usage during the production process accurately identify high water consumption factors and develop scientific
water-saving measures.Index Unit In 2024 In 2023 In 2022
Upgrade and optimize the cleaning Shorten the interval time of cleaning
equipment reduce the number of equipment reduce water waste The cooling water for each
nozzles and shrink the nozzle during the cleaning cycle and machine production equipment
diameter. After the renovation the decrease the annual water adopts an internal circulation Total water consumption Ton 21686645.58 18307713.20 20207564.96
usage of water resources was consumption of a single device. system which effectively reduces
reduced by about 25%. the water temperature by adding
cooling towers. The cooled water Unit production water Cubic metre/
flows back to the cooling system consumption tonne of paper 15.79 17.56 24.42
to achieve recycling. At the same
Strengthen the management of time a temperature control Optimize the process flow replace the Total amount of water system is installed at the outlet of cycle and reuse Ton 709225599.28 591949393.47 653377933.71equipment usage duration and take water ring vacuum pump with a
measures to stop using high-pres- the external drainage pipeline to magnetic levitation vacuum pump in
sure cleaning water for production further enhance the cooling effect the new project achieve 100% water Water cycle and reuse
units that are not in use. and reduce the drainage volume.free oil-free low-noise low vibration ratio % 98.11 97.20 96.77
and significantly reduce environmen-
tal pollution.39 ENVIRONMENT: GREEN DEVELOPMENT LOW CARBON TRANSFORMATION XIANHE CO. LTD 2024 Sustainability Report 40
POLLUTION PREVENTION AND CONTROL Wastewater Management
The company's wastewater is divided into cooking waste liquid (mainly black liquor) generated by chemical pulping
Xianhe Group strictly abides by laws and regulations such as the Water Pollution Prevention and Control Law of the People's
intermediate water generated during pulp washing and bleaching and white water generated during papermaking
Republic of China the Air Pollution Prevention and Control Law of the People's Republic of China the Solid Waste Pollution
according to the production process. The company independently builds sewage treatment equipment and continuously
Prevention and Control Law of the People's Republic of China and the Noise Pollution Prevention and Control Law of the People's
updates treatment technology. Steaming and boiling waste liquid is recycled through alkali recovery system and black
Republic of China. It has formulated and strictly implemented the "Wastewater Waste Gas Solid Waste and Noise Control
liquor comprehensive utilization system. White water is directly reused in production after air flotation or multi disc vacuum
Procedure" continuously strengthened the comprehensive management of wastewater waste gas solid waste boundary
filtration treatment. The intermediate water is treated through a series of processes such as initial sedimentation anaero-
noise and sound source noise and tried to recycle and reuse wastewater waste gas and solid waste as much as possible. It
bic biochemical sedimentation sand filtration etc. to remove suspended solids and impurities before being discharged
implements source control of noise to minimize its impact on the environment and human health.to the sewage treatment plant.The company complies with the national environmental protection "three simultaneities" system in its business operations. The
The company regularly monitors key indicators such as pH value chromaticity suspended solids concentration chemical
pollution prevention and control facilities in the construction projects are designed constructed and put into operation simulta-
oxygen demand biological oxygen demand ammonia nitrogen concentration phosphorus concentration etc. of waste-
neously with the main project and have obtained pollutant discharge permits in accordance with the law. The company
water in accordance with the special discharge limit requirements stipulated in the "Discharge Standards for Water Pollut-
conducts real-time monitoring of each emission outlet and regularly entrusts third-party professional organizations to conduct
ants in the Pulp and Paper Industry" (GB 3544-2008). If they exceed the standard measures will be taken in accordance
emission testing to ensure that all emission indicators comply with national and local environmental standards. During the
with the "Accident Incident Non conformance Correction and Prevention Control Procedure" to ensure the compliance and
reporting period the company did not experience any excessive emissions and did not receive any significant administrative
effectiveness of wastewater treatment. At the same time the company strictly follows the "Consultation and Information
penalties or criminal accountability for pollutant emissions issues.Exchange Management Procedure" fully listens to and absorbs the opinions suggestions and complaints of company
employees and local residents and promotes the continuous improvement of water pollution prevention and control work.Key Performance 2024 Pollutant Emissions and Waste Management Targets
Waste Gas Management
The exhaust gas mainly comes from the unorganized exhaust gas generated by wastewater treatment in sewage stations
the volatilization of liquid raw materials and products the exhaust fumes from canteens and kitchens the emissions from
office vehicles and the emissions from analytical experiments. Among them the unorganized exhaust gas generated by
wastewater treatment in sewage stations accounts for the largest proportion. The company has clarified the responsible
departments and control measures for various emission sources formulated the "Waste Gas Emission Management
100% compliance rate Noise emission compliance Solid waste classification System" for unorganized waste gas actively adopted waste gas treatment technologies and processes continuously
100% 100% optimized the purification effect of waste gas and ensured that the waste gas meets the emission standards.for production wastewater rate of collection rate of
In addition the company conducts monthly monitoring of exhaust emissions to meet standards. If the results of the
discharge exhaust emissions exceed the standard EHS Department is responsible for supervising the use of various exhaust purifica-
tion equipment arranging professional personnel to conduct timely maintenance and adjustment of the equipment and
ensuring its continuous and effective operation.41 ENVIRONMENT: GREEN DEVELOPMENT LOW CARBON TRANSFORMATION XIANHE CO. LTD 2024 Sustainability Report 42
Pollutant Discharge Status of the Company and Its Major Subsidiaries
Xianhe Co. Ltd. (Qujiang Factory) Hubei Xianhe New Materials Hegang Environmental Protection
Wastewater Discharge Waste Gas Emission Wastewater Discharge Wastewater Discharge Unit:Tons
Unit:g/tonne of paper Unit:g/tonne of paper Unit:g/tonne of paper
Indicator Actual Discharge Permitted
Wastewater
Indicator Compliance Indicator Air Emission Compliance
Wastewater
Indicator Compliance
Discharge
Discharge Intensity Status Intensity Status Discharge Intensity Status
Chemical
COD Particulate Matter Chemical Oxygen Oxygen DemandDemand
Total Nitrogen
Ammonia Nitrogen Nitrogen Oxides Ammonia Nitrogen
Ammonia
Nitrogen
Sulfur Dioxide
Waste Gas Emission
Unit:g/tonne of paper Zhefeng Energy
Zhefeng New Materials
Indicator Air Emission Compliance
Intensity Status Waste Gas Emission Unit:Tons
Wastewater Discharge Waste Gas Emission
Unit:g/tonne of paper Unit:g/tonne of paper Particulate Matter Indicator Actual Emission Permitted
Discharge
Wastewater
Indicator ComplianceDischarge Intensity Status Indicator
Air Emission Compliance
Intensity Status Nitrogen Oxides
Flue Dust
Chemical Oxygen
Demand Nitrogen Oxides Sulfur Dioxide Nitrogen Oxides
Ammonia Nitrogen Sulfur Dioxide *Flue Gas Emission from Solid Waste Incinerator
Sulfur Dioxide
Henan Xianhe Zhefeng Environmental ProtectionWaste Gas Emission
Unit:g/tonne of paper
Wastewater Discharge Waste Gas Emission Wastewater Discharge Unit:Tons
Indicator Air Emission Compliance
Unit:g/tonne of paper Unit:g/tonne of paper Intensity Status
Indicator Actual Discharge Permitted
Wastewater
Indicator Compliance Indicator Air Emission Compliance
Discharge
Discharge Intensity Status Intensity Status Particulate Matter
Chemical
Chemical Oxygen Nitrogen Oxides Oxygen Demand
Demand Flue Dust
Total Phosphorus
Ammonia Nitrogen Nitrogen Oxides Sulfur Dioxide
Total Nitrogen
Sulfur Dioxide *Flue Gas Emission from Alkali Recovery Furnace Ammonia
Nitrogen43 ENVIRONMENT: GREEN DEVELOPMENT LOW CARBON TRANSFORMATION XIANHE CO. LTD 2024 Sustainability Report 44
Waste Management CIRCULAR ECONOMY
The company divides the waste generated from its business activities into two categories: general waste and hazardous Driven by the "dual carbon" goal China's paper industry is undergoing a profound transformation from traditional manu-
waste in accordance with the National Hazardous Waste List. Among them general waste mainly includes sludge house- facturing to green and intelligent manufacturing. As a leading enterprise in specialty paper the company has built a
hold waste construction waste recyclable paper metal waste and general plastic waste while hazardous waste mainly circular economy ecosystem of "integrated forestry pulp and paper use" with two billion dollar projects in Laibin Guangxi
includes waste engine oil waste batteries oily waste etc. The company has formulated the "Solid Waste Management and Shishou Hubei as strategic pivot points. In addition the company actively promotes resource recycling in the produc-
System" and "Hazardous Waste Management System" to comprehensively manage the storage and disposal of waste.tion process and industrial model innovation committed to creating a new paradigm of resource intensive utilization and
The company promotes clean production and is committed to reducing the generation of general waste and hazardous industrial coordinated development.waste. At the same time following the principle of "saving resources and making full use of things" a comprehensive
utilization strategy is adopted in waste management. For recyclable waste the company actively seeks ways to recycle or
sell it to the outside world to achieve the circular use of resources. For non recyclable waste such as general waste such
as sludge and hazardous waste such as engine oil qualified third-party organizations are entrusted to handle them to Zhefeng Energy Industrial Waste Gas Comprehensive
ensure that the waste is disposed of in a standardized and safe manner. CaseUtilization Carbon Emission Reduction Project
The project produces light calcium carbonate by reacting the exhaust gas from the existing boiler tail of
Noise Management Zhefeng Energy with calcium hydroxide which is used for Zhefeng's new material papermaking production.The production wastewater is purified by the sewage treatment system and reused in the production process
The company attaches great importance to the control of workplace noise pollution and has formulated the "Noise Emission of light calcium carbonate. This project can absorb and utilize 54000 tons of carbon dioxide annually effec-
Management System" to clarify the sources of noise and control measures for various types of noise. The company actively tively realizing the resource utilization of industrial waste gas and wastewater and contributing to low-car-
takes various measures to reduce the impact of noise on the surrounding environment and employees. In terms of equip- bon emission reduction and green economic development.ment selection and process optimization priority should be given to selecting low-noise new processes and equipment with
minimal or no harm in order to reduce the generation of noise from the source. For the high noise equipment that has been
put into use the company has taken a series of noise reduction measures such as installing sound insulation facilities and
applying sound-absorbing materials. In terms of employee protection the company provides protective equipment for
relevant positions affected by noise arranges regular annual physical examinations and reduces the degree of harm
caused by noise to employees; Conduct relevant training to enhance employees' awareness of noise protection. In addition ECOSYSTEM PROTECTION
the company manages noise in accordance with the Class III standard of GB 12348-2008 "Emission Standard for Industrial
Enterprise Boundary Noise" and on-site inspectors monitor and record noise every quarter.The company's business layout does not involve ecologically sensitive areas and its production and operation activities
have not had a significant impact on the ecosystem and biodiversity. During the reporting period the company continu-
ously optimized its process flow actively developed environmentally friendly technologies and new paper-based
functional materials to minimize the negative impact of the production process on the ecological environment and biodi-
versity. Taking the opportunity of building an integrated model of forestry pulp paper and other industries the company
has invested in the construction of ecological forest industries in Guangxi and Hubei promoting ecosystem protection.In the Guangxi base the company continues to promote the expansion of eucalyptus forest land through a combination
of independent forest land construction contract forest land guarantee and national reserve forest cooperation. At the
same time the company adopts a series of forest fire prevention measures such as all-weather monitoring satellite mon-
itoring and establishing fire isolation zones effectively reducing fire risks and protecting ecological resources. At the Hubei
base the company and the government jointly invested in the reed ecological protection project further improving the
local ecological quality through vegetation restoration and planting. In addition as part of implementing the commitment
to green development the company voluntarily pays the "Forest Vegetation Restoration Fee" to ensure that the occupied
forests and vegetation are effectively protected and promote the sustainable development of the ecosystem.PRODUCTQUALITY FIRST WIN-WIN COOPERATION
Adhere to innovation driven
Xianhe Co. Ltd. is based on its own research advantages seizing the development opportunity of "replacing plastic with Strictly adhere to the quality standards
paper" and meeting the demand for paper-based new materials in industrial manufacturing and daily life with high-qual-
ity products and services. At the same time the company adheres to the principle of responsible procurement establishes Provide high-quality service
a product lifecycle quality management system and works together with upstream and downstream partners in the
industry chain to promote the industry towards a low-carbon efficient and sustainable future. Chain Drive Green Future
Assist in the development of the industry47 PRODUCT: QUALITY FIRST WIN-WIN COOPERATION XIANHE CO. LTD 2024 Sustainability Report 48
ADHERE TO INNOVATION DRIVEN APPROACH
High performance paper-based materials have the characteristics of high-tech content and high added value which can
meet the demand for high-performance consumable materials in various fields. In the 14th Five Year Plan for the Develop-
ment of New Materials Industry in Zhejiang Province special paper-based materials are listed as one of the key develop-
ment areas of "advanced basic materials". They can effectively promote the material upgrading and high-end application
expansion of the paper industry and have important strategic significance for supporting the high-quality development
of traditional industries.As a high-tech enterprise deeply engaged in the field of high-performance paper-based functional materials Xianhe
Group has always regarded innovation as the core driving force for development since its establishment. Adhering to the
innovative concept of "independent design and cooperative development" Xianhe Group has built an innovative ecosys-
tem and is committed to providing customers and the market with more high-quality green products.Building an innovative ecosystem R&D process Xianhe Group attaches great importance to the standardization and refinement of the
research and development process. In the rapidly developing market environment the com-
pany continues to optimize its innovation process adjust and supplement the detailed steps
Research and The company attaches great importance to the construction of its own R&D capabilities and has of the four major product innovation processes strengthen cross departmental collaboration
Development established a relatively complete system of scientific and technological innovation. It has formu- allocate resources reasonably ensure scientific standardized and efficient research and
Management lated innovative management and incentive systems such as the "R&D Organization Manage- development work and maximize the value of innovative achievements.System ment Measures" "New Product R&D Management System" "Research Fund Investment Manage-
ment System" "Talent Introduction Management Measures" etc. to attract and retain top talents
in the industry allocate and monitor research funds reasonably ensure the effective utilization of A comprehensive technical and economic feasibility analysis is conducted
resources and ensure that R&D activities are carried out smoothly in an orderly efficient and around four core dimensions: market demand market share technological
motivating environment laying a solid foundation for continuous innovation and progress. At the Investigation development status and trends and resource efficiency to grasp the current
same time the company has established a research and development organizational structure research analysis and decision-making status and future direction of industry technology development and provide
with the overall management of the R&D manager led by the R&D institute and technology accurate decision support for product development.center and coordinated by multiple departments.R&D Supervisor Technology Center Strictly follow the "three-stage design" process and complete the
technical design specification technical design scheme and working Product Design
Organize the preparation and supervision of the Responsible for quality inspection and tracking drawing design of the new product in sequence. Management
company's annual design and development plan records of R&D design and trial production processes
coordinate and handle any issues that arise and providing feedback on quality information
during the execution of the plan
Responsible for archiving design and development
Organize the review and approval of R&D projects technical documents Before the new product is officially put into mass production sample trial
Establish a QC team to assist in the development trial Management of trial production and small-scale trial production will be carried out. Based on the
Research and Development Institute production and testing of new products and projects production and project characteristics the trial produced product will be evaluated and
appraisal of new identified from both economic and technical dimensions to determine
Develop design and implementation plans for productsProduction Technology Department whether it meets the conditions for entering the next stage of trial production
R&D projects or entering formal production.Assign tasks to project personnel and participate Collect and organize information on market demand
in project reviews design and propose design and development project
suggestions Based on the appraisal level following the relevant regulations of the
Establish a research and development team State Council and the National Science and Technology Commission
responsible for the specific research and on scientific and technological achievements and technological New Product
development of new products and projects as Administrative Personnel Department progress awards as well as the company's management system Achievement Review
well as the preparation of patent and standard conduct professional evaluations of the achievements and implement Responsible for filing the configuration of design and
applications corresponding approval procedures.development personnel49 PRODUCT: QUALITY FIRST WIN-WIN COOPERATION XIANHE CO. LTD 2024 Sustainability Report 50
R&D investment The company regards continuous R&D investment as the key to maintaining competitive
advantage with R&D funds mainly invested in key areas such as product development Harvesting innovative achievements
equipment upgrades and talent introduction.Xianhe Group has always been committed to research and develop-
ment innovation continuously increasing R&D investment promoting Key Performance
the research and application of high-performance paper-based new
materials and assisting the high-quality development of the industry. 10 new utility model patents
During the reporting period the Company and its subsidiaries obtained have been added
Product Equipment Talent a total of 13 new patents including 10 utility model patents and 3 inven-
tion patents. As of the end of the reporting period the Company and its
The company continues to By combining independent Introduce professional technical subsidiaries had accumulated 113 utility model patents and 51 invention
Add 3 new invention patents
increase investment in product research and development with talents and experts in special- patents.research and development cooperative introduction the ized fields cultivate a
seize market opportunities paper making process and high-quality talent team
actively layout new markets equipment are iteratively enhance the team's profession-
and expand strategic custom- upgraded to enhance produc- al capabilities and innovation
ers develop multiple terminal tion automation thereby potential.oriented products and continu- improving production efficiency
ously enrich the product matrix. and product quality.Key Performance Newly Acquired Invention Patents
R&D personnel accounted for R&D investment reached representing a year-on-year
4.67% of the total workforce RMB 134.2332 million increase of 18.90%
Innovative atmosphere
Newly Acquired Utility Model Patents
Encourage employees to actively participate in innovation activities set up
In 2024 four new products developed and produced by the company including low weight thin Bible paper high-strength
rewards for scientific research and technological innovation and intellectual prop-
Innovation incentives vacuum aluminum plated base paper glossy aluminum foil lining and food grade stainless steel plate lining paper have erty incentives; Linking research and development achievements with personal
passed provincial new product identification.promotion and professional title evaluation; Collect reasonable suggestions and
improvement proposals from employees reward those adopted suggestions and
stimulate employees' innovation motivation. Key Performance
The project "Key Technologies and Applications for Lightweight Green Manufacturing of Paper based New
Materials" in which the company participated won the second prize of Zhejiang Provincial Science and
Industry university Build industry university research platforms such as Xianhe Research Institute and Technology Progress Award.research platform Paper based Materials Industry College to accelerate the transformation of scien-
tific and technological achievements.51 PRODUCT: QUALITY FIRST WIN-WIN COOPERATION XIANHE CO. LTD 2024 Sustainability Report 52
STRICTLY ADHERE TO QUALITY STANDARDS
High quality products are the key to winning customer trust. Since its establishment Xianhe Co. Ltd. has taken creating
safe and reliable products as an important task. The company adheres to the business philosophy of "customer demand
is our standard" implements strict quality monitoring in all production processes and always provides high-quality and
reliable products and services.Quality Control
Xianhe Group is committed to ensuring excellent and stable product quality by establishing cross departmental collabo-
ration mechanisms and strict quality control processes to ensure that every aspect of the product from research and
development to delivery meets high standard requirements.Quality Management Organizational Structure
Green Design The company not only develops high-performance paper-based new materials to meet
Products market demand and promote industry technological progress but also conforms to the
global trend of low-carbon economy development. By using advanced production processes Production technology Quality Inspection Sales Department Department Department
and environmentally friendly materials it develops green and environmentally friendly prod-
ucts strives to reduce the impact of products on the environment and provides low-carbon
product solutions for downstream customers comprehensively assisting in the green
upgrading of the industrial chain.Propose product production Develop production plans raw Perform final inspection accord-
Carbon free copy paper carbon free printing requirements based on material standards and process ing to the quality standards
paper carbon free electrolytic capacitor paper customer and market standards for products to established by the Production
demands and collaborate ensure that the production Technology Department and
Reduce the use of carbon based materials and consumables lower pollution
with the R&D team during the process complies with national provide inspection data.emissions and energy consumption while facilitating recycling and reuse
product development phase standards industry standards
Establish a testing center
to ensure that the product and customer standards.mainly responsible for the
gradually meets the usage
During the production process testing of new raw materials for
needs of customers and end
further steps are decomposed external sample delivery
users from initial samples to
and inspected and adjusted research and development
mass production.according to customer require- testing of new products and
ments for processes such as quality comparison testing of
pulp feeding papermaking and similar products.Manage CNAS
rewinding. laboratory to ensure the
Environmentally accuracy and international
friendly products recognition of testing data.The company has established quality management systems and procedures such as the "Xianhe Co. Ltd. Quality and
Low weight Gracin paper
New digital paper Environmental Safety Manual" "Quality and Safety Control Procedure" and "Product Recall Control Procedure." Compre-digital paper hensive quality control is carried out throughout the entire process of raw material control design and development prod-
Reduce resource utilization Avoid environmental pollution uct production finished product inspection packaging and transportation to ensure the superiority and reliability of prod-
and lower the usage of other caused by printing and dyeing uct performance and meet customer expectations. In addition the company has added a "Non conforming Product Isola-
raw materials in downstream processes tion System for Finished Product Warehouses" which isolates and transfers a batch of products that have been stored but
processing stages have been judged as non-conforming for various reasons further reducing customer complaints and returns.53 PRODUCT: QUALITY FIRST WIN-WIN COOPERATION XIANHE CO. LTD 2024 Sustainability Report 54
Quality Management Process Product qualification
rate 99.18%
Raw material control Design and development Standardized production
Develop the "Procurement Plan Table" "Regulations on the Management of Purchase and Use of Raw In terms of product development we follow Develop the "Guidelines for Process Operation of
and Auxiliary Materials" "Raw Material Quality Standards" "Management Specification for Sampling the principle of "three-stage design" and Various Varieties" and the "Production Management
Testing and Retention of Raw and Auxiliary Materials in the Quality Inspection Department" "Manage- carry out sample trial production Regulations on Changing Varieties of Paper
ment Process and Regulations for Raw Materials and Finished Products in and out of the Warehouse" small-scale trial production and mass Machines" to effectively control the entire produc-
and "Regulations on the Management of Auxiliary Material Placement" to strictly control the procure- production in sequence. In 2024 the tion process. The production process is strictly set
ment testing in and out of the warehouse and use of raw and auxiliary materials. At the same time in company will revise its research and and executed in accordance with the detailed
accordance with national and industry standards and based on specific requirements of the company development process to further enhance its parameters specified in the "Process Notice"
and customers develop quality standards for raw and auxiliary materials and conduct inspections to level of refined management. clarifying the requirements for process flow charts
prevent unqualified raw materials from entering the production process. In 2024 the company will operation requirements technical standards
In terms of process design the production
implement the following measures to further strengthen raw material control； process indicators etc;
technology department is responsible for
Improvement of raw material control points: The company has raised the quality control requirements setting process conditions comprehensive Implement a dual inspection mode of self inspec-
for certain key raw materials narrowed the error range and avoided the impact of raw material management of process production tion by production employees and inspection by
fluctuations on product quality; technology and review and supervision of inspectors;
process records to ensure efficient execution
New material testing: For newly developed paper types add a "new material testing" step to ensure Build a '5G smart workshop' relying on 3D models
of the process flow.that the new raw materials meet the expected standards; and dynamic data visualization systems to ensure
product quality.Refined procurement: During the small-scale trial production stage precise control is exercised over
the amount of raw material procurement to avoid excessive purchases and reduce waste of unsuitable
materials.Quality inspection Inventory management Packaging and transportation
According to the "Operating Procedures for Physical Index Detection and Tracking" "Operating Proce- According to the "Product Identification and The packaging and storage of finished products
dures for Appearance Paper Disease Inspection" "Inspection Operation Guidelines" "Control Procedures Traceability Control Procedure" identify the shall be strictly carried out in accordance with the
for Factory Inspection" "Management Regulations on Quality and Quantity Inspection in the rewinding produced products store the raw paper requirements of the "Process Notice" and "Product
process" and "Quality and Safety Production Control Procedures" multidimensional inspections of safely and orderly in accordance with the Protection Control Procedure" to avoid product
production processes such as pulp making papermaking and rewinding as well as quality and "Management Regulations for Raw Paper contamination or damage;
appearance of products are carried out; Stacking" and process and reuse the
Before long-distance transportation or the use of
production waste paper in accordance with
Unqualified products should be labeled according to the degree of defect and classified and isolated new packaging materials transport stability and
the "Management Regulations for Waste
to prevent mixing; reliability tests should be conducted as needed;
Paper Use" to minimize resource waste.After the review of non-conforming products rework repurposing pulping and other operations shall Before leaving the factory perform spot checks
be carried out. such as empty vehicle inspection and post
installation inspection and install protective
devices for some paper roll products especially
those with easily damaged edges and corners.55 PRODUCT: QUALITY FIRST WIN-WIN COOPERATION XIANHE CO. LTD 2024 Sustainability Report 56
Diversified quality control measures
Application of Intelligent Systems Internal training
Industrial Internet of Things (IIoT) and sensor technology: Temperature pressure and liquid level The company implements a multi-level and comprehensive internal training plan and verifies the
sensors are installed in the pulp making process and humidity sensors are installed in the paper effectiveness of the training through on-site inspections practical exercises or exam papers after
forming and drying process. The automation and precise adjustment of relevant parameters are the training to ensure that employees can apply theoretical knowledge to practical work.achieved through the control system to ensure the stability and consistency of paper quality.Onboarding training: Arrange professional training for new employees to help them quickly
Process Control System (PCS) and Manufacturing Execution System (MES): PCS precisely controls master core skills.key parameters such as material flow rate speed and concentration in the papermaking process to
Regular Training: Each section of the Production Technology Department and the Quality Inspec-
ensure the uniformity of pulp composition. MES is responsible for the scheduling and management
tion Department organize regular training every month covering topics such as raw material
of the entire production process adjusting production plans in a timely manner according to order
usage process flow equipment performance and safety operation standards testing methods
requirements and monitoring quality data in real-time during production. It can achieve root cause
product characteristics quality management system etc. to strengthen the quality control
tracing of quality problems and continuous improvement.awareness of production technicians. Factory department level training is conducted weekly
Automatic weighing system: Through high-precision weighing and automated operations it effec- including product quality customer complaint handling customer research and development
tively reduces human errors avoids cost losses caused by inaccurate weighing and provides accu- needs etc. to ensure that management can continuously focus on quality improvement.rate data for inventory management optimizes inventory levels and reduces the risk of backlog and
Irregular training: Based on customer complaints or feedback on quality issues organize relevant
stockouts.employees for specialized training to address and prevent quality problems.OA system: automates workflow improves business processing speed and reduces communication
costs and enhances team collaboration efficiency through fast information sharing functions.Internal competition
Equipment calibration
Regularly hold internal competitions such as craft competitions and safety competitions to moti-
vate employees to improve their work level promote technical exchanges and experience
All equipment and instruments are calibrated annually by third-party organizations to ensure com- sharing.pliance with international standards and industry requirements; The company conducts quarterly
inspections and calibrations to ensure the normal operation of equipment.Key Performance
On-site inspection
Conduct quality training 25 times
The inspection committee is composed of the heads of the Production Technology Department
Quality Inspection Department and Power Information Department as well as the factory directors
of each branch. They conduct monthly inspections of the production site and related records to The average training time per person
ensure the strict implementation of various standards and standardized management of records for quality training is 31.5 hours
during the production process. They promptly identify potential quality problems and take corrective
measures.57 PRODUCT: QUALITY FIRST WIN-WIN COOPERATION XIANHE CO. LTD 2024 Sustainability Report 58
Quality Risk Identification and Response Control of Hazardous Substances
The company has introduced PFMEA (Potential Failure Mode and Effects Analysis) management mode for electrolytic Xianhe Group strictly controls the hazardous substances that may be generated in business processes such as procure-
paper products identifying and analyzing possible failure modes causes or mechanisms in various stages of the produc- ment design and research and development production and manufacturing packaging and storage. It reviews materials
tion process identifying potential problems and taking measures for optimization and continuously improving product and finished products in accordance with the RoHS directive and customer requirements and continuously monitors the
quality. risk of hazardous substance leakage. It relies on qualified institutions to carry out inspection work to ensure the health and
safety of employees and customers.PFMEA analysis process
Management The company has established a hazardous substance management team with the deputy
Structure general manager of production as the team leader responsible for leading the management
of hazardous substances and ensuring the effective implementation of relevant measures.Functions features or Consequences Severity of Possible improvement consequences
requirements to be measures
achieved * Process changes
* Special controls
Hazardous MaterialsManagement Group
* Changes to standards
procedures or guidelines
Causes Frequency Improvement Sales Department
Supply Chain Quality Inspection Production Technology
Potential problems of problems measures and Management Department Department Department
that may arise their effectiveness
* No function
* Partial functional-
ity/overpowered/-
Functionality down- Warehouse Manager Production Branch
graded Existing prevention Effectiveness of
and detection prevention and
* Non-predictive procedures detection methods
functionality
Institutional The company has formulated documents such as the "Hazardous Substance Control Proce-
Norms dure" "Hazardous Substance Control Standards" and "Hazardous Substance List" to ensure
that products comply with the regulations of the production and operation location and
customer requirements.Training and The company regularly organizes relevant units or personnel to receive training on hazardous
promotion substance control requirements enhances their awareness and ability in hazardous
substance management and ensures that the hazardous substance content of products
from design to sales is within the standard.59 PRODUCT: QUALITY FIRST WIN-WIN COOPERATION XIANHE CO. LTD 2024 Sustainability Report 60
PROVIDE HIGH-QUALITY SERVICES
The company adheres to the direct sales business model of "production+service" and is committed to providing overall
solutions in the field of high-performance paper-based functional materials. At the same time it attaches great impor-
tance to customer experience safeguards customer rights and continuously seeks opportunities for product and service
improvement.Customer Management System
The company has established customer service systems such as the "Customer Visit Management Measures" "After sales Customer Visit
Service Management Measures" "Complaint Compensation Handling Management Measures" and "Product Recall
Control Procedures" forming a clear organizational structure with responsibilities for the sales department to gather
customer feedback and the production technology department to provide technical support. Key Performance
Customer Service 70 The average customer satisfaction Distribute customer 50 customer satisfaction
satisfaction survey forms survey forms were effectively collected score is 91.64 points
The company is committed to providing customers with comprehensive "one-stop" services covering multiple fields such
as research and development production and technical support continuously optimizing customer experience.Custom development
Rapid delivery
Deeply understand and accurately capture customer needs provide customers with highly technical
and targeted product solutions deepen customer loyalty and enhance brand stickiness. Relying on our own logistics team and combining transportation methods such as sea rail and truck
we ensure fast and efficient product delivery.Flexible production
Companion service
Equipped with 59 cutting-edge modern paper production lines the paper machine equipment is
diverse in size and variety. Each production line can adapt to stable production of at least 3 to 4 types Committed to providing comprehensive and continuous service support covering order follow-up to
of paper-based functional materials and can achieve stable switching between different products. after-sales service regularly conducting offline visits conference calls technical exchanges and
other communication activities for customers and providing on-site technical training and guidance
We have established a comprehensive production logistics and warehousing system and achieved services when necessary.efficient integration of information flow and full process connectivity fully ensuring the efficiency and
superiority of the production and manufacturing process. Deeply understand customer needs and propose personalized solutions based on their preferences
establish and maintain long-term cooperative relationships regularly engage with customers to
With the above advantages the company can quickly respond to market dynamics and changes in understand and anticipate their changing needs and enhance customer satisfaction and loyalty.customer needs and flexibly respond to diverse small-scale batch and fast delivery order demands.Product traceability Satisfaction survey
Adopting one item one code to ensure the traceability of the entire process from product warehousing Regularly conduct in-depth evaluations of customer satisfaction covering dimensions such as phys-
to outbound achieving transparency in the production process and precise monitoring of the product ical quality delivery after-sales service flexibility transportation etc. to accurately grasp customers'
lifecycle and enhancing customer trust. recognition of products and services and carry out targeted optimization and improvement.61 PRODUCT: QUALITY FIRST WIN-WIN COOPERATION XIANHE CO. LTD 2024 Sustainability Report 62
After Sales Support Customer Privacy Protection
The company has opened up customer service telephone fax website Xianhe Group attaches great importance to customer privacy protection and the information system is maintained and
written survey forms and other feedback channels requiring communi- Key Performance managed by a dedicated technical department. The company has formulated the "Information Management System"
cation matters to be responded to within 24 hours. For major and sudden and implemented various technical support measures to provide safe and reliable services to its partners. During the
quality issues they must be analyzed and resolved immediately and Customer complaint handling reporting period the company did not experience any incidents of customer privacy breaches.technical personnel should be arranged on-site if necessary to ensure
that customer feedback can be paid attention to and responded to in a rate of 100%
timely manner.At the same time the company regularly organizes relevant depart- Customer privacy protection measures
ments to review customer complaints and continuously improve Complete customer complaint
production methods and service strategies. During the reporting period handling and rectification within
the company received mainly minor customer feedback on appearance 2 working days Customer information is uploaded to the ERP Applying identity authentication and access control defects and there have been no product recalls due to quality or safety system and sensitive data is encrypted. All data system each business department sets hierarchical
issues in the past three years. access modification deletion and other opera- access permissions according to their respective
tions are clearly recorded in the system to responsibilities. Sales personnel can only access
Customer Privacy Protection achieve centralized standardized and transpar- content related to their own business scope and all
ent management of data. system operations are limited to the company's
internal network environment further ensuring the
Information gathering Cause analysis security of customer information.Provide diversified online and offline communication The quality inspection department and various
channels generate a "Quality Feedback Form" for paper mills analyze and handle the feedback
customer complaints or feedback issues and content summarize and generalize the reasons.distribute it to the technical department; Conduct
regular customer satisfaction surveys every month Responsible Marketing
to timely understand the needs of different custom-
ers and different periods. The company attaches great importance to the cultivation of compliance awareness and professional competence of the
marketing team promotes responsible marketing concepts promotes long-term brand development and contributes to
building a positive and healthy business environment.Rectification and correction Follow up visits
The company has formulated marketing system documents to standardize the review process of information release and
Complete the handling and rectification work within Continuously track confirm the effectiveness of market promotion activities ensuring that the information conveyed is true accurate and complete and eliminating any
two working days develop future improvement and rectification with customers and promptly file and misleading or false content.prevention plans generate 'Corrective and Preven- archive records; Develop a month on month At the same time the company carries out diversified training activities. Arrange systematic onboarding training for new
tive Action Handling' and proactively control and analysis report based on the issues identified in the sales personnel including legal regulations business overview product knowledge market expansion skills and other
avoid similar problems that may arise in subse- survey to monitor the effectiveness of improve-
quent production. ments. related content. According to market and regulatory changes regularly organize themed training on marketing regula-
tions contract regulations sales skills case analysis etc. to continuously improve the professional competence of the
marketing team.Product Recall Control Procedure
Problem identification and notification Recall Decision and Initiation Key Performance
Regularly evaluate product quality or safety risks Determine the scope of affected products develop
and immediately organize relevant departments to a graded recall plan based on the severity of the Number of marketing training
conduct hazard investigations and assessments problem and promptly issue recall notices or
upon discovering hidden dangers. announcements to distributors or customers. sessions conducted: 8
Marketing training covers
Product disposal and rectification Follow-up 100% of relevant employees
Marketing Training
Identify and isolate the recycled products inspect to After the recall is completed provide customers with
identify the root cause of the problem and take solutions such as product replacement and
corrective measures and ultimately return repair or compensation to ensure maximum protection of
destroy them based on the nature of the quality issue. their interests.63 PRODUCT: QUALITY FIRST WIN-WIN COOPERATION XIANHE CO. LTD 2024 Sustainability Report 64
CHAIN DRIVE GREEN FUTURE
In 2024
Xianhe Group always adheres to the concept of growing together with suppliers and is committed to improving the overall
operational efficiency and sustainability of the supply chain through close cooperation. The company has formulated and Number of wood pulp suppliers in Number of wood pulp suppliers outside
implemented systems such as the Supplier Management System Supplier Evaluation and Assessment Procedure
Procurement Control Procedure and Sustainable Procurement Policy to ensure that the admission review and daily main- Chinese Mainland 4 Chinese Mainland 21
tenance of suppliers meet the company's sustainable development needs. The company actively advocates suppliers to
practice the concept of sustainable development referring to international conventions and relevant laws and regulations
in China and formulating and promoting the signing of the "Supplier Code of Conduct". It is committed to building an The proportion of wood fiber raw materials
efficient stable and sustainable supply chain network while achieving common progress and sustainable development Number of suppliers whose cooperation has purchased from third-party certified
among all parties in the supply chain. forests (such as FSC PEFC etc.) to the been suspended due to non-compliance 0
total procurement volume 100%
Supplier Management Process
The company has implemented strict admission review and continuous daily management mechanism for suppliers The number of training sessions on The number of times the company provided
comprehensively evaluating suppliers from dimensions such as quality level delivery capability price level technical procurement within the company during training to suppliers during the reporting
ability support services and existing cooperation status. At the same time it regularly conducts environmental and social
responsibility audits on suppliers to optimize supply chain efficiency and enhance supply chain resilience. the reporting period 10 period 6
Supplier Management Process The cumulative duration of training Number of suppliers participating in training
provided by the company to suppliers
during the reporting period 6
during the reporting period 12 Hours
Access Examine Exit
Number of suppliers with quality management Number of suppliers with environmental
Require suppliers to provide RoHS Regularly conduct performance In the irregular quality assessment system certification 22 management system certification 18
reports FSC certification PEFC reviews of key suppliers every of production suppliers who have
certification food safety environ- year using the 'Supplier Perfor- quality problems with their
mental protection and other mance Evaluation Form' to products and fail to improve their
related certification or certificate comprehensively evaluate quality after being notified by the Number of suppliers with occupational Number of suppliers with other sustainable
reports issued by qualified company will have their supply
third-party units and update dimensions such as quality qualifications immediately health and safety management system
management annually. delivery time price and
related certifications 18
cancelled.after-sales service. certification 18
Sign documents such as the In the annual regular evaluation if
Supplier Code of Conduct Non Daily graded management the comprehensive score or
Practical Hazardous Substance suppliers with outdated grades quality score of the supplier is
Guarantee Raw Material Composi- need to improve and reduce lower than the benchmark score
tion Declaration Form and Environ- their order quantity within three line its qualification as a qualified
mental Hazardous Substance months to promote continuous supplier will be revoked. When it is
Investigation Form with suppliers to optimization of suppliers. necessary to retain suppliers in
minimize environmental impact. special circumstances it must be
verified and approved by the
Suppliers are required to provide Deputy General Manager of
samples which can only be Production and subjected to
supplied in small batches after stricter standards for acceptance
passing the inspection. After and review; If the supplier fails two
passing the assessment for small consecutive evaluations their
batch supply they will be included supply qualification will be
in the "Qualified Supplier List". permanently cancelled.Outreach to suppliers65 PRODUCT: QUALITY FIRST WIN-WIN COOPERATION XIANHE CO. LTD 2024 Sustainability Report 66
Supply Chain Risk Management Sustainable Procurement
The company has conducted a systematic review of supply chain risks thoroughly identified and analyzed various risk In order to implement the concept of responsible procurement and ensure sustainable management of forest resources
factors that may affect supply chain stability and taken multiple targeted measures to ensure the safe and efficient oper- Xianhe Group has comprehensively considered international initiatives domestic regulations and its own development
ation of the supply chain. needs formulated and issued the "Sustainable Procurement Policy" which regulates supplier behavior from six dimensions
achieves its own commitment to sustainable development and drives the coordinated development of the upstream and
Risk type Risk description Affected business
downstream of the industrial chain. The company encourages all stakeholders to participate in the supervision of
processes Countermeasures procurement behavior. Once any behavior that violates the requirements of this policy is discovered it can be reported to
us through open and transparent reporting methods.The company's wood pulp suppliers Promote the integrated strategy of
mainly operate overseas and
Overseas "forest pulp paper use" and build raw
changes in overseas environmental material bases in Hubei and Guangxi. Sustainable Procurement Strategypolicy risks
protection policies will have an
impact on the company's raw Sign long-term agreements with
material supply. suppliers establish stable coopera-
tive relationships and agree on Require suppliers to ensure a fair working environment including providing fair welfare
purchase quantities and prices. Fair working benefits for employees prohibiting discrimination respecting employees' rights to The downturn in the international real environment assembly and association zero tolerance for forced labor and prohibiting the use of
Economic estate market has led to a decrease Raw material Actively expand alternative suppliers child labor.cycle risk in demand for wooden boards procurement and avoid dependence on a single
indirectly affecting the supply of the supplier.company's raw material veneer. Suppliers need to conduct a comprehensive risk assessment of production and
Maintain communication with operation to ensure that their production manufacturing transportation and operation Factory and
suppliers paper associations and processes do not affect the safety of employees the public and surrounding commu- process safety
Natural Environmental events such as traders to proactively understand the nities. Effective measures should be taken to correct and rectify identified risk points.disaster risk earthquakes and fires damage changing trends of policies both
planted forests. domestically and internationally. The products provided by suppliers should comply with FSC or PEFC certification
standards to ensure their safety in terms of human health and environmental protec-
Establish long-term co-operation Product Safety tion while reflecting their ability for sustainable development and sustainable manage-
Logistics Collisions during transportation can Finished with logistics companies to ensure ment of forest resources. In addition suppliers must provide sufficient information to
transportation cause product deformation. product delivery that the transport conditions meet ensure the safety of their products. For products containing hazardous substances
risk the company's requirements. special attention and handling should be given and the safety of the product should
be strictly evaluated in the risk assessment procedure.Require all suppliers to adhere to the principle of integrity and strictly comply with all
relevant laws and regulations including but not limited to provisions to prevent fraud
bribery and corruption. In addition suppliers should adhere to the principle of fair Fair competitionand anti-corruption
competition comply with the legal requirements of their country regarding anti-mo-
nopoly and fair competition and ensure the legality and legitimacy of their business
activities.We advocate and encourage suppliers to participate in actions to reduce the compa-
Reduced environ-
mental impacts ny's environmental footprint setting and pursuing environmental goals similar to those
of Xianhe.Work closely with suppliers to build a transparent and traceable supply chain system
effectively assess and monitor potential risk factors and ensure that raw material Supply chaintransparency
procurement complies with our advocated sustainable procurement policies.67 PRODUCT: QUALITY FIRST WIN-WIN COOPERATION XIANHE CO. LTD 2024 Sustainability Report 68
Green Logistics
The company actively engages in practices such as adopting green packaging and optimizing transportation modes
adhering to the principles of lightweight and recycling and is committed to reducing environmental burdens and promot-
ing the green transformation of the supply chain.Green packaging materials
The company focuses on reducing the use of packaging materials avoiding unnecessary
Reduce excessive
packaging excessive packaging while ensuring product safety thereby reducing resource waste and
environmental pollution.Use environmentally In the selection of packaging materials priority should be given to using renewable and
friendly packaging biodegradable materials such as wooden boards and kraft paper instead of plastic packag-
material ing materials to reduce the burden on the environment.Reuse of packaging Reduce the use of disposable packaging materials encourage multiple reuse of packaging
materials materials and improve the recycling rate of resources.SUPPORTING INDUSTRY DEVELOPMENT
Green transportation vehicles Optimize transportation routes
For close range suppliers the company uses Reasonably plan routes optimize logistics networks
energy-saving and environmentally friendly improve transportation efficiency and achieve precise Industry Co construction
transportation vehicles for goods transportation delivery;
effectively reducing exhaust emissions and noise
Partial transportation sections prefer water transporta- As a professional enterprise engaged in the research and production of paper-based new materials Xianhe Co. Ltd. has
pollution during transportation.tion using inland barges instead of cars to reduce a wide range of product types and coverage and holds a leading position in both overall scale and multiple product
transportation costs and unit energy consumption. segments. Over the years the company has leveraged its technological advantages actively assumed industry responsi-
bilities and worked together with industry peers industry associations research institutions and other partners to promote
high-quality development of the industry.Standard Setting
Equal treatment of small and medium-sized enterprises
The national standards for dictionary paper led by the company as well as the national standards for carbonless copy
The company does not impose restrictions on the size of suppliers during the procurement paper pulp dichloromethane extract determination cold-rolled metal plate liner paper super calendered paper electro-
process ensuring equal participation of small and medium-sized enterprises in procurement lytic capacitor paper and artificial board decorative paper that the company participated in the development of have all
competition. At the end of the reporting period the balance of accounts payable (including been released and implemented. In 2024 the national standards for titanium dioxide content testing of paper and paper-
notes payable) of the company did not exceed 30 billion yuan and accounted for less than board pharmaceutical packaging paper and paperboard which the company participated in the development of will be
50% of the total assets. The company and its holding subsidiaries did not disclose overdue officially implemented. The company participated in the development of industry standards for vacuum aluminum plated
payments to small and medium-sized enterprises through the national enterprise credit base paper and heat sublimation transfer paper and participated in the revision of the industry standard for water pine
information disclosure system. base paper which was officially implemented in 2024.In addition six Zhejiang manufacturing standards led by the company including sublimation transfer paper single-sided
light cigarette adhesive paper baking paper dictionary paper negative ion wallpaper and cigarette adhesive paper have
completed the review and certification work and have been officially released.69 PRODUCT: QUALITY FIRST WIN-WIN COOPERATION XIANHE CO. LTD 2024 Sustainability Report 70
Exhibition participation
Digital Transformation
The company follows the concept of "going global" and "bringing in" and has been invited to participate in multiple
domestic and international industry exhibitions and seminars actively showcasing the company's innovative technologies The company is a pilot unit for implementing the national integration of industrialization and informatization management
and product highlights strengthening exchanges and cooperation with domestic and foreign peers and promoting system standards. In recent years it has adhered to the deep integration of industrialization and informatization continu-
industry development. ously promoted digital transformation work and is committed to becoming a leading enterprise in the high-performance
paper-based functional materials industry that is "domestically first-class and internationally advanced". In 2024 the
company will continue to promote the "Digital Xianhe" Industry 4.0 management innovation strategy and enhance its own
2024.03 2024.04 2024.05 intelligent manufacturing level.
Moscow International Baking The 36th China Interna- Chicago International At present the company has fully implemented the information management of ERP big data application and the group
Equipment and Raw Materials tional Medical Device Catering and Hotel Supplies OA network collaborative office system. A series of links such as human resource management procurement manage-
Exhibition Russia Design and Manufacturing Exhibition ment process management financial management and administrative business approval have all achieved paperless
Technology (Spring) electronic system management mode which can provide data foundation for information-based intelligent manufactur-
Taizhou (Jucheng) Daily
Exhibition ing. The construction of the company's smart workshop is becoming more and more perfect. 3D models and dynamic
Necessities Expo data visualization systems have been introduced in pilot workshops which can monitor production data and energy
consumption in real time and achieve effective tracking of order progress and workshop equipment operation status. In
2024.09 2024.07 2024.06 addition the company relies on production data to establish a digital twin system and a dust cap AI visual monitoring
system simulate and continuously optimize the entire production process and standardize production operations. In the
Australian Food and Tokyo International Summer Seoul International Food future the company will continue to improve the construction of smart workshops by introducing intelligent equipment
Baking and Hotel Supplies Grocery Exhibition in Japan and Hotel Supplies and systems and contribute to the "Made in China 2025" initiative.Exhibition Exhibition South Korea
Brazil International Baking
Exhibition
2024.102024.112024.11
Singapore Hotel Catering Exhibition Dubai International Food Paper based Materials
Processing Machinery Exhibition
Taizhou (Jucheng) Autumn Daily
Exhibition United Arab
Necessities Expo
Emirates
The 37th China International Medical
Device Design and Manufacturing
Technology (Autumn) Exhibition
Production Line Digital Twin System
Participation in exhibitionsPARTNERPEOPLE-ORIENTED AND SHARED PROSPERITY Employee Rights and Benefits
Xianhe upholds the value concept of "family culture". The company fully respects the rights and interests of employees Employee Growth and Development
internally and creates a material and spiritual home for employees through a sound employee welfare system and equal
career development opportunities improving employees' sense of gain and satisfaction allowing each employee to feel
the warmth of "home" in the company and helping employees grow together with the company. The company spreads Employee Health and Safety
this care to a wider social group through public welfare charity and rural revitalization and does its best to make more
people in need feel cared for and warm. Philanthropy and Social Contribution73 PARTNER ARTICLE: PUTTING PEOPLE FIRST SHARING ACHIEVEMENTS XIANHE CO. LTD 2024 Sustainability Report 74
EMPLOYEE RIGHTS AND BENEFITS
Xianhe pays attention to the rights and welfare of its
employees continuously improves the employee Democratic The company adheres to the management philosophy of open communication and has formu-Key Performance
rights and welfare system in accordance with relevant Management lated the "Management Measures for Rationalization Suggestions (Improvement Proposals)".laws and regulations and implements the system Through various channels such as employee representative meetings regular meetings and
requirements through practical actions. Xianhe imple- The company has been awarded the title report meetings the company uses OA systems and email to listen to the suggestions of grass-
ments a diversified talent policy providing competitive of :"Quzhou City Labor Harmony roots employees and make timely improvements. In addition the company conducts surveys to
salaries and comprehensive benefits and creating a Relationship Enterprise" understand employee demands and strives to improve employee satisfaction.fair and caring working environment.The company has formulated the "Management Measures for Rationalization Suggestions
(Improvement Proposals)" to encourage all employees to propose improvement plans in
areas such as production and operation safety and environmental protection. Employees
Rights and Interests Protection can receive a basic reward of 30 yuan for each valid suggestion submitted; The proposal
Reasonable that has been adopted and implemented will receive an additional reward of 200 yuan per
suggestion
The company strictly complies with relevant laws and regulations on labor rights such as the Labor Law of the People's item and will be included in the annual evaluation qualification. Three award levels will be
Republic of China and the Labor Contract Law of the People's Republic of China. It has formulated the Labor Management established for the year-end review: 1 first prize 3 second prizes and 6 third prizes.Measures resolutely prohibiting the employment of child labor and forced labor safeguarding the freedom of association
of employees and prohibiting discriminatory behavior based on race social class nationality religion disability gender
gender orientation and other factors creating an equal and diverse company atmosphere.Key Performance Workers' Congress Collect employee suggestions for the company through regular and irregular meetings.
6674 Regular Meeting Total number of employees People Report Meeting
Employee Employee Employee The company conducts a questionnaire survey to comprehensively understand employees'
Gender age Education
satisfaction with the work itself work environment team atmosphere and internal manage-
Employee ment. At the same time it focuses on collecting the most urgent problems that employees
satisfaction believe the company needs to solve in order to adjust management strategies in a timely Proportion of male Under 25 years old 1127People Master degree or above 5People survey manner and improve overall operational efficiency.employees 78.20% 25 to 55 years old 5326People Undergraduate 372People
Proportion of female Over 55 years old 221People Vocational education 1461People
employees 21.80%
Vocational and high school 2857People
Key Performance
Junior high school and below 1979People
Organize workers' congress or Employee membership Coverage rate of collective
other democratic communi-
Production personnel 5906People Salesperson 101People Technician 312People 2 rate:100% contracts:100%cation meetings Times
Financial staff Administrative personnel Procurement personnel Other
26 115 48 166 Employee Satisfaction Number of employee complaints or People People People People
98Points reports0Times75 PARTNER ARTICLE: PUTTING PEOPLE FIRST SHARING ACHIEVEMENTS XIANHE CO. LTD 2024 Sustainability Report 76
Employee Benefits
Employee activity
Xianhe not only protects the rights and interests of employees but also
Salary Management The company has formulated employee rights protection related systems such as the
participation
provides a diversified welfare system for them creating a relaxed and pleas-
Employee Handbook Salary Management System Talent Incentive System etc. based on ant working environment from material rewards and spiritual entertainment rate100%
laws and regulations and actual situations covering salary management job level and laying a solid foundation for the atmosphere of "family culture".classification employee benefits labor relations labor protection etc. The company
adheres to the principle of "making the best use of talents and sharing benefits" attaches
great importance to the protection of employee rights and interests and has a salary Performance Including job allowances technical allowances and educational
adjustment plan and employee incentive measures reviewed by the compensation allowance allowances etc
management organization led by the chairman providing a sound institutional basis Five insurances Including pension insurance medical insurance unemployment
and governance structure for the protection of employee rights and interests. and one fund insurance work-related injury insurance maternity insurance and
housing provident fund etc Management of trial
The company adheres to the principles of fairness competi- Material production and Various Including wedding gifts childbirth gifts condolence gifts birthday
Salary tion incentives economy and legality in salary management welfare subsidies gifts apartment allocation employee medical examinations meal appraisal of new products
Management establishes a salary management organization and approves allowances night shift allowances phone bills travel expenses or
salary adjustments special position allowances etc
Salary Basic salary+allowances and subsidies+bonuses+overtime
composition pay+various subsidies
Team building Including employee travel speech competitions skills competi-
activities tions etc
1. Overall adjustment: Adjust based on macroeconomic level Spiritual Employee Provide internal and external training for employees to meet their
industry and regional competition company strategy and welfare training personal career development needs
company efficiency
Salary 2. Individual adjustments: divided into regular adjustments
Adjustment (salary adjustments based on annual performance evalua-
tions) and irregular adjustments (adjustments to employee
compensation based on skill improvement job changes job Recreational Xianhe conducts cultural and sports activities with different themes every month providing promotions etc.) and Sports employees with a "gas station" to enhance emotional communication and enrich knowledge
Activities reserves in their spare time fully promoting Xianhe's core values of "people-oriented family
oriented harmony oriented and morality oriented".At the same time the company sets aside 0.5% of the total sales revenue from its annual profits as a talent incentive bonus
for that year rewarding employees who have made significant contributions to the company's business development
achieving a win-win situation between talent and the company.Key Performance
Annual Talent Incentive Bonus Level Annual Talent Incentive Bonus Quota
Grand prize 4People
The first prize 10People
Second prize 20People
Therapeutic and Recuperative Activities for Presenting the First Prize at the Speech Contest
Advanced Workers77 PARTNER ARTICLE: PUTTING PEOPLE FIRST SHARING ACHIEVEMENTS XIANHE CO. LTD 2024 Sustainability Report 78
Women's The construction of Xianhe's "family culture" cannot be separated from the support of women's
welfare power. According to the "Xianhe Stock Labor Management Measures" the company will fully
consider the legitimate rights and interests of pregnant women and provide a safe and comfort-
able working environment for them. In addition the company responds to the demands of female
employees by establishing a female worker committee providing special holidays organizing
physical examinations and activities and caring for the health of female employees.Establish a women's working committee responsi- Provide special areas such as maternity
ble for safeguarding women's rights and organiz- and baby rooms warm mommy cabins
ing entertainment activities for female employees etc. for female employees
"Shifting Perspectives to Discover Beauty" Themed Employee recognition
Training Program
Provide training on mental Provide special leave such as
health and first aid knowledge marriage leave and maternity leave
for female employees for female employees
Calligraphy Activity College Student Symposium
Carry out women's health check ups and health
knowledge lectures with the theme of "caring for
women and nurturing health" on Women's Day
Tug-of-War Competition March Women Employees' Care Go Competition
Month
Marathon Race Basketball Game
2024 Safety Knowledge Grand Finals Award Ceremony Women's Day "Caring for Women Nurturing Health" Science Popularization Lecture79 PARTNER ARTICLE: PUTTING PEOPLE FIRST SHARING ACHIEVEMENTS XIANHE CO. LTD 2024 Sustainability Report 80
Caring for Xianhe's "family culture" not only refers to the "everyone" composed of Xianhe Group and its
employees' employees but also includes each employee's "little home". The company has built supporting
families talent apartments in each base providing married employees with two bedroom and one living Exciting activities never stop warm care accompanies growth
Case
room suites for immediate occupancy; At the same time there are hardware facilities such as the
"Xianhe Kindergarten" that meet the provincial second level standards health cabins mother and In order to enrich the spare time life of employees and their children the company has activities every month
baby rooms billiard rooms and fitness centers. The company also has staff family positions to with no repetition of the theme. The company has successively carried out "New Year's Day Literature and Art Festival" "Yuanxiao (Filled round balls made of glutinous rice-flour for Lantern Festival) Festival riddle guess-
solve the housing and child education problems of employees take good care of their families ing activities" "parent-child fitness run" "parent-child garden activities" and "International Children's Day
and promote their personal development. activities". During the summer vacation the company has carried out a caring custody class for employees
and children with a total of 100 students participating. Through a series of activities the cultural life of
employees has been enriched their sentiments have been cultivated their worries have been resolved the
workforce has been stabilized and employees have a sense of belonging home and achievement creating
Key Performance a vibrant and upward corporate culture atmosphere.The company has been awarded the title of "Child Friendly Enterprise"
Parent-Child
Fitness Run
Parent-Child
Garden Tour
Basket-
ball Billiards
Court Room
Table Xianhe
Tennis Kinder-
Room garten
Children's Day Fun Quiz Activity Children's Day Fun Quiz Activity81 PARTNER ARTICLE: PUTTING PEOPLE FIRST SHARING ACHIEVEMENTS XIANHE CO. LTD 2024 Sustainability Report 82
EMPLOYEE GROWTH AND DEVELOPMENT
Assistance for In addition the company promptly understands and grasps the situation of disadvantaged The company always adheres to the concept of attracting good talents cultivating strong talents utilizing talents and
Difficult employees helps them apply for government subsidies and carries out "warmth sending" activi- retaining talents. On the basis of protecting the rights and benefits of employees it provides career development channels
Employees ties for disadvantaged employees. Union staff insist on visiting frontline workers in the workshop for employees helps employees improve themselves and achieves the dual development of the company and individu-
visiting sick and hospitalized employees and offering condolences and sympathy to employees als.and their families who have passed away.Talent Recruitment
The company has established a comprehensive talent recruitment process and formulated the "Talent Introduction
Key Performance Management System" and "Recruitment and Employment Management System". The company's talent recruitment meth-
ods include internal recruitment and external recruitment. Job requirements are first met through internal recruitment. If
Number of employees in need Total investment in assisting disadvantaged internal recruitment cannot meet talent needs the company will introduce talents through various external recruitment
of assistance:146People 46000 methods such as campus recruitment social recruitment and internal promotion. At the same time the company actively employees: yuan
cooperates with universities to provide financial assistance professional knowledge teaching and internship opportunities
for students through the construction of "Xianhe Targeted Class" cultivating and attracting outstanding talents to join
Xianhe.In response to the demand for senior talents the company adheres to the principle of openness and fairness and follows
a "flexible introduction mechanism" to flexibly carry out talent introduction work through intellectual introduction part-time
work temporary employment technical cooperation projects or undertaking research projects.Recruitment Methods
Recommenda- Recommended or self recommended by employees of our
tion method company
Announcement Make all employees aware of job vacancies through
Internal Law announcements and select through competitive bidding
Recruitment
Job Fair Recruit talents through provincial municipal and district talent
Recruitment recruitment fairs
Campus Participate in campus job fairs held by various universities
recruitment contact the employment office teachers of the universities book
the venue for the presentations or post company recruitment
information on the graduate employment website on campus
External
Recruitment Online recruit- Publish recruitment information through media such as Talent
ment Network 58.com Quzhou Direct Recruitment etc
Employee Recruiting through employee recommendation and self recom-
Referral mendation83 PARTNER ARTICLE: PUTTING PEOPLE FIRST SHARING ACHIEVEMENTS XIANHE CO. LTD 2024 Sustainability Report 84
Career Development
The company has formulated the "Employee Promotion and Promotion Management Measures" based on the principles
School enterprise In order to further improve the efficiency of campus recruitment and continuously inject fresh of fairness impartiality and openness providing clear assessment criteria for the promotion and promotion of employees
cooperation blood and vitality into the company Xianhe has actively established deep cooperative at different job levels. The promotion and promotion of all job levels are evaluated solely through more fair and transpar-
relationships with multiple universities and technical institutes. Through forms such as visits to ent examinations. The company provides clear personal development directions for employees and encourages them to
enterprises by teachers and students as well as university lectures by enterprises we aim to strive for self-improvement through work and training achieving mutual progress between employees and the company.strengthen two-way communication between schools and enterprises enhance the collision
and combination of theoretical knowledge and practical knowledge establish a responsible
corporate image among teachers and students and lay a solid foundation for campus Cursus honorum
recruitment.In addition the company has established a "Xianhe Class" in cooperation with Quzhou Techni-
cian College providing practical opportunities for teachers and students to delve into the Junior Senior Manager
front line and offering priority job opportunities for students to be employed so that students Technology professional Intermediate professional factory
in the "Xianhe Class" can apply what they have learned. Roadmap title professional title title ministerial level
Deputy chief Manager
Management Team leader Section chief engineer factory
route (assistant) ministerial level
University Leaders Visit Xianhe for
Research and Exchange
Deputy Chief Manager
Business Business Salesperson Engineer factory route Supervisor (Assistant) ministerial level
Promotion route
Xianhe Leaders Delivered a Lecture at
the Technician Colledge
Faculty and Student Delegation from the
College of Engineering and Technology
Visited Xianhe for Study Tour
Intern Workers Monitor Deputy Deputy Section Section Deputy Deputy Deputy Assistant Factory
section section Chief Chief+ Director- Director Director+ Level
Chief Chief+85 PARTNER ARTICLE: PUTTING PEOPLE FIRST SHARING ACHIEVEMENTS XIANHE CO. LTD 2024 Sustainability Report 86
Employee Training
The company adheres to the employment philosophy of "recruiting capable people making full use of their talents and
making full use of their abilities". Through internal and external training it provides pre job training on-the-job training and Key Performance
job transfer training for new and existing employees as well as leadership training for management. The company Internal training Employee training
conducts assessments checks and competitions on the training content to ensure the quality of the training. At the same Employee training coverage frequency expenditure
time the company has established training records to manage the internal and external training situation of each
employee. The employee's participation in training and exam results will be used as a reference for probation salary rate100% 6306times 797.5thousand yuan
adjustment and promotion and will be linked to the year-end bonus to motivate employees' performance in training
through performance evaluation.Number of external training Number of leadership training
Personnel training system
sessions382 sessions26
Recruit capable individuals
The company recruits outstanding talents through two methods:
internal recruitment and external recruitment.Newly hired employees are required to participate in pre job training
undergo assessment after training and be eliminated at the bottom. Promoting Learning and Empowering Skills through Competitions - The Case
Company Holds the 2024 Employee Skills Competition
Give full scope to the talents In order to enhance employees' enthusiasm for learning technology exploring business and practicing hard
Organize a skills competition for employees select technical experts skills promote their learning of theoretical and professional knowledge enhance their practical skills create
and role models and promote employees to continuously improve a team atmosphere of love and dedication and cultivate a high-quality skilled talent team the company
themselves in a healthy competition. held the 2024 Employee Skills Competition. There are a total of 9 job types in the skills competition divided
According to job requirements the company organizes professional into individual and team competitions. For this competition each skill category awarded one first prize two
skills and theoretical knowledge training to help employees improve second prizes and three third prizes. All participants received a commemorative gift.their employment skills.Adopting a "one-on-one" mentorship format through the three
aspects of "mentoring teaching and assisting" to help improve skills
and professional ethics.The company will actively cultivate and recommend employees with
professional technical abilities and independent innovation capabili-
ties to apply for professional and technical talent titles.Regularly arrange for middle and senior level cadres to visit and learn
from various regions in order to master relevant advanced manage-
ment concepts and experiences. In 2024 96 external meetings will be
arranged for the company's middle and senior leaders to attend.Make full use of talents
For the cultivation of college students the method of first rotating
positions and then determining positions is adopted. Based on
personal development intentions job matching degree and job
vacancies rotating personnel are classified and graded to achieve
full utilization of their talents.Carry out independent evaluation in an orderly manner based on the
actual production of the enterprise independently evaluate the
occupation (job type) and level range focusing on assessing the
professional ability work performance professional ethics and
craftsmanship spirit of talents excavating the skills and strengths of 2024 Annual Employee Skills Competition
employees and placing suitable people in appropriate positions.87 PARTNER ARTICLE: PUTTING PEOPLE FIRST SHARING ACHIEVEMENTS XIANHE CO. LTD 2024 Sustainability Report 88
EMPLOYEE HEALTH AND SAFETY
Construction of The company has developed safety production management systems such as the "Occupation-
The company strictly adheres to the requirements of national laws and regulations adheres to the policy of "safety first safety system al Health and Safety Hazard Identification and Risk Assessment Procedure" "Occupational Health
prevention oriented and comprehensive management" establishes a sound occupational health and safety manage- and Safety Operation Control Procedure" and "Labor Protection and Protective Equipment Control
ment system and has passed the ISO 45001 occupational health and safety management system certification. To ensure Procedure" based on legal norms business situations and employee health demands. These
the smooth operation of the occupational health and safety management system the company has formulated a safety systems cover all aspects related to safety production including risk control operation control
production management system and established a safety production committee led by the general manager to labor protection and protective equipment control hazardous chemical control emergency
standardize the operational details of the occupational health and safety management system. In addition the company preparedness and response control ensuring that safety production is regulated and detailed in
cultivates employees' safety awareness and behavior habits through safety inspections safety propaganda safety drills daily work.and safety themed meetings forming a cultural atmosphere of "everyone talks about safety". Security risk The company has established a safety risk prevention mechanism that covers safety risk identifi-
control cation safety production inspection safety production operation standards employee health Organizational Structure of Safety Production Committee examinations etc. to ensure effective prevention and control of safety production risks.Identification of occupational health and Develop the '2024 Occupational Disease
General manager safety hazards and risk assessment Prevention and Control Work Plan and
Review the company's safety production policies objectives management plans Determine occupational health hazards through Implementation Plan'
rules and regulations safety technical measures safety production plans etc; HSE inspections occupational pathology investi- The company has set occupational health and
Fully lead the company's work on safety production fire prevention and disaster gations and pre assessment of occupational safety management goals: there are no new or
reduction emergency management etc hazards; suspected occupational diseases this year and
Using the MES qualitative evaluation method a the concentration of dust and toxic substances in
Vice General Manager Assistant General Manager risk assessment of various occupational health the workplace meets national standards;
Research and supervise the implementation of laws and regulations related to hazards is conducted by comprehensively
safety production and the company's safety production management system The company has approved the necessary considering the status of control measures the
supervise the implementation of safety production throughout the company financial budget for employee occupational
organize safety committees safety production publicity and training and other frequency of exposure to hazardous environ- disease examinations occupational health
work ments and the possible consequences of promotion and training and the configuration
accidents; and replacement of occupational disease
Develop targeted control measures for extremely prevention equipment and devices.Factory directors and department heads of each branch dangerous risk factors and assign specific
Implement relevant laws and regulations on safety production and the compa- responsibilities to relevant departments for
ny's safety production management system organize safety meetings promptly implementation.handle safety risks and accidents and report to superiors. Each factory has one Regularly hold safety production analysis
safety officer and the factory director of each factory serves as the safety Designate the 16th of each month as meetings to study and reflect on safety
manager and holds the corresponding certificate. "Safety Inspection Day" and organize work;
on-site safety inspections;
Post occupational hazard warning signs
Adhere to the "Five Simultaneous Princi- related to welding fumes noise dust and
ples" of safety production; high temperature hazards;
Key Performance Hire a third-party testing agency to audit the
current status of occupational disease hazard
The company has obtained the certification of occupational Regularly organize health check ups for all prevention and control in the company and
employees and invite doctors to conduct evaluate the effectiveness of occupational health and safety management system (management free blood pressure and other health disease prevention and control from multiple system complies with GB/T 45001-2020/ISO 45001:2018 checks in the accommodation area; perspectives such as occupational disease
standards) hazard factor detection occupational disease
prevention facilities emergency rescue
facilities and occupational health training.89 PARTNER ARTICLE: PUTTING PEOPLE FIRST SHARING ACHIEVEMENTS XIANHE CO. LTD 2024 Sustainability Report 90
Key Performance
Number of newly added Number of safety
employees with occupational emergency drills
diseases0People conducted13
Safety Inspection Safety Rectification Meeting Safety Rectification Meeting
Total number of participants Lost working days due
safety The company attaches great importance to improving employees' awareness of safety produc-
in safety emergency to work-related
education tion actively carries out safety education and drills and requires new employees to undergo factory safety education general safety education and on-site job education; The company drills2035People injuries465Day
holds monthly safety meetings and the factory conducts employee safety education; Work
sections and teams conduct safety education once a week through class meetings to further
strengthen employees' awareness of safety production. The company organizes annual safety
and fire drills limited space operation drills safety knowledge competitions and other activities The total number of Number of deaths due
for employees to deeply instill the concept of safety production. recorded to work-related
accidents15Order injuries0People
Death rate due to Investment in safety
work-related training/educa-
injuries0% tion541900yuan
Investment in occupational Number of full-time
health and security
safety552901yuan personnel46People
Wounded personnel rescue drill
Employee physical Number of employee
examination safety production training
coverage rate100% sessions58
Coverage rate of safety Work injury insurance
production investment
training100% 3830.8thousands yuan
Fire emergency drill91 PARTNER ARTICLE: PUTTING PEOPLE FIRST SHARING ACHIEVEMENTS XIANHE CO. LTD 2024 Sustainability Report 92
PUBLIC WELFARE CHARITY AND SOCIAL
CONTRIBUTION
In the process of enterprise development Xianhe always pays attention to community construction adheres to the value
concept of "creating wealth and serving society" actively responds to the national rural revitalization strategy engages in
public welfare undertakings and assists in the construction of harmonious countryside and society.Public Welfare Donations
Xianhe Group always maintains a high sense of social responsibility is brave in taking on responsibilities enthusiastic
about public welfare and shares Xianhe's development achievements with society. In 2024 Xianhe donated 1.9616 million
yuan to various sectors of society for public welfare purposes such as helping students caring for the elderly comforting
teachers and supporting public activities contributing to the construction of a harmonious society and contributing
Xianhe's warmth.Rural Revitalization
Henan Xianhe
Donate to elderly people over 60 years Teacher's Day condolence
old in Dongwangying Village Tuandong 18000.00 Guangxi Xianhe he company invested 11.8 billion yuan in the construction of high-performance paper-based new 404600.00 fund yuan materials project in Sanjiangkou New Area Laibin City Guangxi Province. The company has filled Town yuan the gap in the specialty paper industry in Guangxi greatly enhancing the economic value of local
eucalyptus resources expanding channels for local residents to increase income and promoting
Supporting impoverished college College student the formation of an economic development model centered on the paper industry chain. At the same time the company provides well paying job positions for local residents and carries out
students173000.00yuan subsidy6000.00yuan road construction allowing local residents to move from "going out" to "staying behind".Xianhe Co. Ltd Henan Xianhe The wholly-owned subsidiary of the company Henan Xianhe combines the technological char-acteristics of various production processes and arranges some production lines that rely on
manual labor and have low technical barriers in rural areas providing local residents with flexible
working hours and good working conditions. To ensure product quality the company provides
Donation to Quzhou Charity Wang Bendao 99 Public Welfare skill training for residents increases their employment skills and meets the local employment
Federation Scholarship Donations needs of rural residents. Henan Xianhe has established 43 rural production workshops providing employment opportunities for 470 local villagers and paying a labor fee of 14.4228 million yuan.
1000000.00yuan 80000.00yuan 80000.00yuan
Key Performance
Hubei Xianhe
Total investment amount for rural revitalization
14422.80thousand yuan
Sponsorship fee for Dongsheng
Sports Games Number of beneficiary groups for rural revitalization
200000.00yuan 470PeopleGOVERNANCE PRACTICAL AND DILIGENT ACTIONS
BUILDING A SOLID FOUNDATION Corporate governance
Xianhe is committed to building a standardized operation scientific management clean and transparent governance Compliant operation
system and creating a benign business environment. By establishing a sound governance structure establishing a com-
pliant business management system and implementing a clean corporate culture we can build a solid foundation for Business ethics
governance and ensure the long-term healthy development of the enterprise.Risk management
Party building leads95 GOVERNANCE SECTION: PRACTICAL AND DILIGENT ACTIONS BUILDING A SOLID FOUNDATION XIANHE CO. LTD 2024 Sustainability Report 96
CORPORATE GOVERNANCE
The company insists on building a scientific and standardized governance system and strengthening its corporate gover-
nance capabilities. The company continues to improve its corporate governance structure optimize and perfect its gover-
nance system attach importance to the protection of investors' rights and interests and effectively enhance the compa-
ny's standardized operation level.Governance Architecture
Securities
Department Board of Directors
The company strictly complies with the requirements of the Company Law of the People's Republic of China the Securities
Law of the People's Republic of China the Code of Corporate Governance for Listed Companies the Listing Rules of the Board of
Shanghai Stock Exchange and relevant normative documents of the China Securities Regulatory Commission and the Supervisors
Shanghai Stock Exchange. It has formulated and timely revised various rules and regulations of the company improved
the operation mode of "three meetings and one layer" continuously improved the corporate governance structure
standardized the operation of the company and enhanced the level of corporate governance.The governance structure of "three meetings and one layer" Strategy Compensation and
Committee Assessment
Nomination
Committee Audit Committee ESG CommitteeCommittee
The shareholders' meeting is the power structure of the company. The company Internal Audit
The General strictly convenes the shareholders' meeting in accordance with relevant regulations Department
Meeting Of such as the Articles of Association Rules for Shareholders' Meetings of Listed General Manager
Shareholders Companies and Rules of Procedure for Shareholders' Meetings to carry out notifica-
tion deliberation voting and information disclosure work.The supervisory board is the supervisory body of the company. The company
convenes the supervisory board in accordance with relevant regulations such as the
Articles of Association and the Rules of Procedure of the Supervisory Board. All
Board Of supervisors strictly fulfill their supervisory duties ensure the daily operation of the Key Performance
Supervisors board of directors safeguard the compliance of the behavior of directors and senior
management personnel and the company's financial matters and strive to Number of Shareholders' Number of Board of Number of Board of
safeguard the legitimate rights and interests of the company and shareholders. Meetings Directors Meetings Supervisors Meetings
Convened3 Convened8 Convened4
The board of directors is the decision-making body of the company. The company
strictly abides by the provisions and requirements of the Articles of Association and Number of Strategy Number of Nomination Number of Compensation
the Rules of Procedure of the Board of Directors to convene the board of directors.Each director conscientiously fulfills the responsibilities entrusted by the sharehold- Committee Meetings Committee Meetings and Assessment Committee
Board Of ers' meeting fully plays the guiding and supervisory role of the board of directors in Convened1 Convened1 Meetings Convened1
Directors major decision-making and business management and diligently safeguards the legitimate rights and interests of shareholders and various stakeholders. The board
of directors has five specialized committees namely the Strategy Committee Audit
Committee Nomination Committee Remuneration and Assessment Committee Number of Audit Committee Number of ESG Committee
and ESG Committee all of which operate in accordance with the working rules of
each committee. Meetings Convened4 meetings 1
The senior management is the executive body of the company appointed by the
board of directors and responsible to the board of directors. According to the Number of company Among them: Number of Number of independent
Senior relevant systems of corporate governance and the powers granted by the board of
Management directors it executes board resolutions and organizes business activities such as directors7 female directors1 directors3
production and operation of the company.97 GOVERNANCE SECTION: PRACTICAL AND DILIGENT ACTIONS BUILDING A SOLID FOUNDATION XIANHE CO. LTD 2024 Sustainability Report 98
Investor Relations Management COMPLIANCE OPERATION
The company attaches great importance to the protection of investors' rights and interests strictly follows the regulations
of regulatory authorities and the requirements of the company's articles of association and has formulated the "Investor The company takes integrity and law-abiding as the basic principles of daily operation adheres to compliant operation
Relations Management Measures of Xianhe Co. Ltd. The company holds performance briefing meetings releases regular continuously supervises the compliance of enterprise management work takes compliant operation as the criterion and
and interim reports organizes and receives institutional investors for research and uses multiple channels such as the consolidates the foundation of the company's business."Shanghai Stock Exchange e-Interactive" network platform hotline and email to truthfully and fully convey the company's
operational information to investors effectively protecting the legitimate rights and interests of all shareholders.Compliance Management
During the reporting period the company participated in the online collective reception day for investors of listed compa-
nies in Zhejiang Province in 2024 held performance briefing meetings for the year 2023 and the first quarter of 2024 held
performance briefing meetings for the half year of 2024 and held performance briefing meetings for the third quarter of The company strictly follows the requirements of the "Internal Audit Management System" "Internal Accounting Control
2024 and conducted timely and effective information communication with investors. Regulations" and other systems and norms continuously improves compliance and internal control management mech-
anisms and ensures the effectiveness of the internal control management system.Key Performance Compliance and Internal Control Management Process
Number of Performance Interactive platform Number of Investor Inquiries
Q&A response Responded to on Interactive
Briefings Held3 Prevention stage Audit stage Rectification stage
rate100% Platforms40
Develop regulations and Conduct annual internal audit The board of directors and
normative documents and implement cross depart- senior management listened to
Number of Announcements Total number of announcements disclosed mental audit mode the audit results report and Continuously building a compli-
for Institutional Investor through designated information disclosure provided guidanceance culture and conducting Hire a professional third-party
Research Reception4 channels157 internal training organization for external auditing Coordinate internal institutions to rectify in a timely manner and
Promoting Information System Key Special Activities for Annual implement requirements
Construction with OA (Office Review
Automation) and ERP Systems
Guide supervise and regularly
review the institutional construc-
tion of each branch factory
department
Promote compliance operation
of subsidiaries through monthly
on-site verification
Key Performance
Number of Compliance Number of Employees Participating Number of internal special
Activities Conducted in Compliance Training audit projects conducted
350 3552Person-time 12
Number of internal control training Number of projects subject to
sessions conducted2 third-party audit2299 GOVERNANCE SECTION: PRACTICAL AND DILIGENT ACTIONS BUILDING A SOLID FOUNDATION XIANHE CO. LTD 2024 Sustainability Report 100
Intellectual Property Management Information Disclosure
Xianhe adheres to the management policy of "innovative development protection of intellectual property rights and According to the provisions of the Shanghai Stock Exchange Listing Rules the company has established a specialized
improvement of core competitiveness of enterprises" adheres to the basic principles of "complying with relevant national department and allocated professional personnel designated the Shanghai Securities News as the company's public
intellectual property laws and regulations respecting the intellectual property rights of others safeguarding the author- information disclosure media and effectively fulfilled its information disclosure obligations. The company strictly follows
ship rights of inventors and reasonably maintaining its own intellectual property rights" and constructs a sound intellectu- the requirements of the "Information Disclosure Work Rules" and discloses relevant information in a truthful accurate
al property system and management framework to reduce intellectual property risks. To enhance employees' awareness complete and timely manner to ensure that all shareholders have equal access to information.of intellectual property protection and improve the operational efficiency of the intellectual property management frame-
work the company actively participates in external training related to intellectual property promotes the value realization
of the company's innovative achievements and promotes the healthy development of the entire industry. Information Security
Management Structure
Xianhe Corporation fully recognizes the importance of information management in enterprise operations and always
attaches great importance to information security management. The company strictly abides by the Cybersecurity Law
General manager of the People's Republic of China and the Data Security Law of the People's Republic of China and has formulated the
The chief person in charge of intellectual property management is Information Management System which covers data protection system security access permission management and
responsible for formulating intellectual property policies objectives and other aspects to ensure the security and confidentiality of various information assets. During the reporting period the
related policies; Simultaneously responsible for managing and reviewing
the effectiveness of the intellectual property management system. company did not experience any data security incidents.Intellectual Property Department Other functional departments
Responsible for the main duties of The executing agency of intellectual
intellectual property management property work collaborates to
organizing the formulation of the compa- complete tasks related to the
ny's intellectual property goals and acquisition maintenance utilization
implementation work plans and regularly and protection of intellectual
inspecting assessing and evaluating the property.implementation of intellectual property
goals by various functional departments.Institutional The company strictly abides by relevant laws and regulations such as the Intellectual Property
System Protection Law of the People's Republic of China and has formulated intellectual property
protection systems such as the General Principles of Intellectual Property Management Patent
Management System Trademark Management System Software Copyright Management
System and Intellectual Property Reward and Punishment System to ensure the effective
protection of its own innovative achievements. At the same time it strictly abides by relevant
laws and regulations respects and safeguards the intellectual property rights and interests of
others and achieves compliant operation and efficient management of intellectual property.Key Performance
100% coverage of employees who sign intellectual property confidentiality agreements or
related clauses101 GOVERNANCE SECTION: PRACTICAL AND DILIGENT ACTIONS BUILDING A SOLID FOUNDATION XIANHE CO. LTD 2024 Sustainability Report 102
Information Security Management Architecture Information security technology guarantee
The general manager of the company group serves as the chairman
of the committee and the members include the regional general Adopting a hybrid encryption algorithm to encrypt store and transmit all sensitive data
managers of various subsidiaries the directors and ministers in ensuring the security of the data at all stages.Decision layer
charge of regional information technology departments and the Data Encryption A centralized key management platform has been established to strictly manage the heads of information technology teams. The committee is responsi- Data Security Strategy
and Key lifecycle of keys including generation storage distribution updates and destruction ble for formulating the company's long-term strategic policy for data Guidance Committee
Management ensuring key security and reducing the risk of leakage.security and reviewing major data security decisions.We have deployed a multi factor authentication platform that combines various authenti-
cation methods such as passwords dynamic verification codes and biometric authentica-
tion for login verification.The regional information technology leader also serves as the center
director and the team members are members of the information technolo- Apply role-based access control (RBAC) model to accurately allocate access and opera-Management gy team. Its responsibilities include developing data security management Identity authenti- tion permissions based on employee positions and responsibilities and record and monitor
systems coordinating the implementation of data security projects cation and access user access behavior in detail and real-time.Data Security Management
Center classifying and grading data assets and regularly conducting data security control system Internal and external network isolation internal network users access the external network
risk assessments. through NAT while external network users can only access the internal network through
specific channels.A comprehensive data security monitoring network has been constructed by deploying
security monitoring probes at key nodes such as company network boundaries server
Each business department sets up a data security liaison to integrate Execution Layer clusters and application systems.data security requirements into daily business processes ensure that
all activities comply with data security standards and provide timely Business Department Data Utilizing big data and artificial intelligence technology to conduct real-time analysis of
feedback on the department's needs and issues in data security. Security Liaison Group Data Security monitoring data quickly identify security threats such as data leaks malicious attacks and
Monitoring and abnormal traffic and send warning information to notify the security operations team for
Warning Platform emergency response.Supervisory level
Information In order to effectively respond to possible emergencies in the data center the company has
Internal Audit and Risk Regularly audit the operation of the data security governance system and Security formulated the "Emergency Plan for Information Systems in Data Centers" which clarifies the Management Department inspect the implementation of data security policies processes and scope of responsibilities of the emergency response leadership group for sudden information
technical measures. Emergency system incidents and develops emergency response measures for various types of emergencies
Mechanism such as natural disasters accidents and man-made destruction. It timely controls and maximiz-
Compliance and Legal Pay attention to changes in domestic and international data security es the elimination of the impact of various information security emergencies to ensure enterprise
Department laws regulations and industry regulatory policies timely interpret and information security.translate relevant requirements into internal data security compliance
guidelines for the company.Offensive and The company actively cooperates with the government's cybersecurity department to conduct
Defensive network security attack and defense exercises and based on feedback reports identifies and improves potential risk points continuously strengthens the network security protection system
Exercises and ensures the long-term stability and security of the company's information system.103 GOVERNANCE SECTION: PRACTICAL AND DILIGENT ACTIONS BUILDING A SOLID FOUNDATION XIANHE CO. LTD 2024 Sustainability Report 104
BUSINESS ETHICS
The company always requires all employees to "build a clean and honest Xianhe with the highest professional The chairman of the company signed and
ethics" and prohibits any form of corruption and unfair competition among company employees and partners Strengthen the awareness issued the "Integrity Notice" which was posted at
through various means such as systems publicity training and commitment letters promoting the deepening of subject responsibility the company's entrance workshop and office
development of corporate integrity culture. At the same time the company encourages employees and building to strengthen the awareness of integrity.partners to report violations of business ethics such as corruption unfair competition etc. and establishes a
whistleblower protection mechanism to prevent all forms of retaliation. Introduce a list of 20 positive and negative aspects of the new type of government business
Highlight the exemplary relationship that is pro clean and sign a
role of management commitment letter of integrity with key officials
Anti corruption and Anti unfair Competition at all levels to strengthen their exemplary and
leading role.In order to eliminate corrupt practices and unfair competition that violate business ethics the company has Incorporate employees' integrity into the annual
formulated a series of anti-corruption systems such as the "Code of Business Ethics" "Anti Corruption Manage- Improve internal constraint assessment criteria achieving a deep
ment System" "Anti Corruption Prevention and Control System" "Anti Corruption Supervision System" and "Anti mechanisms integration of integrity practice and personal
Corruption and Gift Management System." The company has also established an anti-corruption and anti interests.unfair competition governance framework to constrain all employees to abide by business ethics in their daily Incorporate the regulations on integrity
production and operation activities and to create a good cultural atmosphere through supervision and train- management into the training courses for new
ing. In addition the company has signed integrity agreements with upstream and downstream partners to employees provide them with integrity gift Low risk packages and regularly educate all new
promote a culture of integrity in the upstream and downstream industrial chains.Comprehensively enhance employees. The company regularly holds integrity education activities covering all
the awareness of integrity employees including special events such as "15
Minutes of Integrity" and "Integrity Xianhe
Education Week" to continuously enhance
employees' legal awareness and compliance
consciousness.Decision Execution Regulatory Based on the theme of integrity education we will create a "Five Ones" integrity main battlefield
layer Layer authorities Create a clean and honest consisting of a heart clearing bar a harmonious
working environment pavilion a clean wall a clean corridor and a
clean training room creating a culture of
integrity.Sign the "Xianhe Stock Supplier Code of Conduct"
Risk management Internal Audit Building a clean upstream with partners during the procurement and sales Board of directors process guiding upstream and downstream committee Department and downstream chain partners to comply with the company's
Responsible for Responsible for developing Responsible for regular requirements for clean and honest practices.formulating policies and specific anti bribery and audits evaluating the
supervising their anti-corruption effectiveness of anti
implementation making procedures implementing bribery and
decisions on major daily monitoring and anti-corruption policies Conduct regular supervision and inspection of
violations managing risks within the and proposing Strengthen supervision medium risk departments or businesses analyze Medium risk points based on specific business processes
department to ensure that improvement suggestions risk and inspection and conduct audit work on key high-risk
employees comply with business nodes.relevant regulations
Xianhe adheres to a zero tolerance policy towards violations of business ethics accepting reports immediately Conduct continuous supervision and
investigating upon acceptance and taking disciplinary action or legal responsibility based on the severity of comprehensive audits of high-risk departments
Continuous supervision and or businesses to ensure transparency of
the circumstances. In addition the company regularly identifies and evaluates the business ethics risks of High risk comprehensive auditing business processes and eliminate unethical
various departments or businesses and adopts graded management measures. behavior through traceable business records
and high-pressure supervision.105 GOVERNANCE SECTION: PRACTICAL AND DILIGENT ACTIONS BUILDING A SOLID FOUNDATION XIANHE CO. LTD 2024 Sustainability Report 106
Key Performance
Clean and Honest Work - The company continuously holds business Case
ethics training Number of anti-corruption and integrity training sessions conducted45
In order to comprehensively enhance the awareness of integrity among company employees strengthen the
construction of anti-corruption and integrity culture and promote a clean and upright culture the company
held two consecutive business ethics training sessions in 2024 namely the "Integrity and Enterprise Risk 96.97%Proportion of senior employees who have received
Management" training for middle and senior management personnel and the "Anti Corruption Laws and anti-corruption/integrity training
Regulations and Professional Ethics" training for all employees. Through training activities the integrity
awareness and risk management ability of middle and senior management personnel have been improved
while consolidating the legal and regulatory awareness and professional ethics level of all employees laying 96.15%
a solid foundation for the company's future sustainable development in terms of ethics and risk manage- Proportion of middle-level employees who have
ment. received anti-corruption/integrity training
Proportion of ordinary employees who have received 96.35%
anti-corruption/integrity training
57.14%
Proportion of board members who have received
anti-corruption/integrity training
Corruption lawsuits against Total number of complaints Total number of complaints
companies or employees and reports received and reports processed
0Cases 0Cases 0Cases
Proportion of signing integrity Proportion of signing integrity
“廉洁从业与企业风险管理”培训 “反腐法律法规与职业道德”培训 agreements with clients100% agreements with suppliers100%107 GOVERNANCE SECTION: PRACTICAL AND DILIGENT ACTIONS BUILDING A SOLID FOUNDATION XIANHE CO. LTD 2024 Sustainability Report 108
RISK MANAGEMENT
We focus on risk prevention and control management improve risk management architecture standardize risk response
and opportunity control procedures effectively protect the interests of shareholders and other stakeholders and
safeguard the sustainable development of the company.Risk Management System
The company has established a comprehensive risk management framework consisting of a "board of directors risk
management committee and audit department" to strengthen the risk governance system through coordinated planning
and hierarchical control. The board of directors is responsible for strategic risk supervision and decision-making the risk
management committee undertakes specific risk assessment warning and response responsibilities and the audit
department serves as a professional support department to ensure the effective implementation and continuous optimi-
zation of risk management measures.To systematically manage various risks the company has developed the "Risk and Opportunity Control Procedure" which
clarifies the full process management requirements for risk identification assessment response and monitoring and
refines specific operational guidelines including risk avoidance risk reduction risk transfer and risk acceptance. In the
future the company will continue to identify and control multidimensional risks such as operations compliance finance
and law and incorporate ESG factors into risk management to enhance organizational resilience and sustainable devel-
opment capabilities ensuring that the enterprise effectively seizes development opportunities while operating steadily.Risk identification and response
The company has formulated the "Financial Risk Control Management System" which is regularly
evaluated by a specially established risk management department based on principles such as
comprehensiveness importance balance adaptability and cost-effectiveness. At the same time
the department has established a financial risk management warning system to ensure the stability
Financial risk of the company's financial operations by timely preventing and resolving risks.The company's dedicated legal personnel are responsible for controlling legal risks conducting
compliance checks issuing risk assessment reports providing professional reference for
decision-making and avoiding legal risks;
Whistleblower Protection
Organize sales personnel to conduct training on legal risk prevention such as contract law and risk
control and strengthen the legal risk awareness of relevant departments. Legal risk
Xianhe provides an OA reporting system for employees to encourage them to report any violations of business
ethics in their daily operations. At the same time the company encourages upstream and downstream
The company establishes a dedicated ESG committee to systematically identify assess and
partners to report and expose in a timely manner and work together with partners to maintain a fair and just manage ESG related risks ensuring the effective implementation of sustainable development
business environment. strategies. Relying on a sound ESG governance system the company formulates clear management
policies optimizes processes strengthens responsibility implementation and enhances ESG man-
In order to safeguard the legitimate rights and interests of whistleblowers the company has formulated the agement level through internal reviews;
"Xianhe Co. Ltd. Code of Business Ethics" which strictly prohibits any form of retaliation against whistleblowers.If there is a violation relevant personnel and superiors will be held responsible. For behaviors that seriously The company regularly organizes ESG themed training to enhance the sustainable development
awareness of employees and management and promote the deep integration of corporate culture
endanger the rights and interests of whistleblowers they will be promptly reported to the judicial authorities and ESG related and ESG concepts;
criminal responsibility will be pursued in accordance with the law. At the same time we require employees to risks
sign an informed consent form to ensure that they fully understand the company's regulations on reporting The company actively communicates with stakeholders absorbs industry best practices continu-
ously optimizes governance models and promotes high-quality development of the enterprise
violations and prohibiting retaliation in order to further emphasize their commitment to ensuring that all through responsible management achieving long-term stable growth.employees can exercise their reporting rights smoothly within the company.109 KEY PERFORMANCE TABLE XIANHE CO. LTD 2024 Sustainability Report 110
KEY PERFORMANCE TABLE
Indicator Unit 2024
Environmental performance Environmental and Energy Conservation Meetings Held Throughout the Year times 4
Indicator Unit 2024 Number of Emergency Response Plans Filed with Environmental Authorities units 8
Water Resource Utilization Environmental Training Coverage Rate % 100
Water Withdrawal ton 21686645.58 Environmental Emergency Drills Conducted Annually times 2
Comprehensive Water Consumption per Unit Product m3/ton 15.79 Number and Amount of Environmental Penalties for Excessive or Non-Compliant Emissions thousand RMB 0
Total Water Recycled and Reused ton 709225599.28 Number of Environmental Emergencies units 0
Percentage of Water Recycled and Reused % 98.11
Note 1: The data on general and hazardous waste covers all companies included in the list of enterprises required by law to
Energy Utilization disclose environmental information including Xianhe Co. Ltd. Hegang Environmental Protection Zhefeng New Energy Zhefeng
Energy Zhefeng Environmental Protection Henan Xianhe and Hubei Xianhe New Materials.Natural Gas Consumption m3 31635665.18 Note 2: In the calculation of greenhouse gas emissions emission factors for natural gas coal and steam are sourced from the
Guidelines for Accounting and Reporting of Greenhouse Gas Emissions for Pulp and Paper Enterprises (Trial). The emission factor
Coal Consumption ton 375351.84 for electricity is based on the 2022 Announcement on CO2 Emission Factors for Electricity by the Ministry of Ecology and Environ-
ment and the National Bureau of Statistics (Announcement No. 33 of 2024).Steam Consumption ton 3889151.51
Purchased Electricity kW·h 917360168.80
Total Photovoltaic Power Generationl kW·h 65089149.00 Social performance
Electricity Self-Sufficiency Rate % 29.11 Indicator Unit 2024
Proportion of Renewable Energy Used % 5.03 Employee Composition
Total Comprehensive Energy Consumption tce 648982.66 Total Number of Employees persons 6674
Comprehensive Energy Intensity tce/tonne of paper 0.47 Number of Male Employees persons 5219
Waste Disposal Number of Female Employees persons 1455
General Waste ton 140409.43 By Age Group
Hazardous Waste ton 7.27 25 Years Old and Below persons 1127
Addressing Climate Change 25 to 55 Years Old persons 5326
Scope 1 Greenhouse Gas Emissions tCO e 1014856.59 55 Years Old and Above persons 221 2
Scope 1 Greenhouse Gas Emission Intensity tCO2e/tonne of paper 0.74 By Education Level
Scope 2 Greenhouse Gas Emissions tCO e 770984.52 Master's Degree and Above persons 5 2
Scope 2 Greenhouse Gas Emission Intensity tCO2e/tonne of paper 0.56 Bachelor's Degree persons 372
Total Greenhouse Gas Emissions (Scope 1 + Scope 2) tCO2e 1785841.11 Associate Degree persons 1461
Environmental Compliance Management Technical Secondary/High School persons 2857
Environmental Protection Investment thousand RMB 1086675.60 Junior High School and Below persons 1979111 INDEX OF INDICATORS XIANHE CO. LTD 2024 Sustainability Report 112
Social performance Social performance
Indicator Unit 2024 Indicator Unit 2024
By Function Total Number of Recordable Incidents times 15
Production Personnel persons 5906 Number of Work-Related Fatalities persons 0
Sales Personnel persons 101 Work-Related Fatality Rate % 0
Technical and R&D Personne persons 312 Investment in Safety Training and Education yuan 541900
Financial Personnel persons 26 Occupational Health and Safety Investment yuan 552901
Administrative Personnel persons 115 Number of Full-Time Safety Personnel persons 46
Procurement Personnel persons 48 Coverage Rate of Employee Physical Examinations % 100
Others persons 166 Number of Safety Production Training Sessions times 58
Employee Training and Development Coverage Rate of Safety Production Training % 100
Employee Training Coverage Rate % 100
Investment in Work Injury Insurance thousand RMB 3830.80
Number of Internal Training Sessions times 6306 Innovation-Driven Development
Number of External Training Sessions times 382
Corporate R&D Investment million RMB 134.2332
Number of Leadership Training Sessions times 26
Year-on-Year Growth Rate of R&D Investment % 18.90
Employee Training Expenditure Amount thousand RMB 797.50
Number of R&D Personnel persons 312
Employee Rights Protection
Proportion of R&D Personnel % 4.67
Number of Employee Congresses or Other Democratic Communication Meetings Held times 2
Number of New Utility Model Patents Granted items 10
Employee Union Membership Rate % 100
Number of New Invention Patents Granted items 3
Collective Agreement Coverage Rate % 100
Cumulative Utility Model Patents Granted items 113
Employee Satisfaction Score points 98
Cumulative Invention Patents Granted items 51
Number of Employee Complaints or Whistleblower Reports times 0
Product and Service Quality and Safety
Employee Welfare and Care
Number of Quality Training Sessions Conducted times 25
Number of Employees Receiving Assistance persons 146
Total Amount of Assistance Provided to Employees in Need 46000 Average Duration of Quality Training per Person hours 31.50 yuan
Occupational Health and Safety Product Qualification Rate % 99.18
Number of New Cases of Occupational Disease persons 0 Customer Service
Number of Emergency Safety Drills Conducted times 13 Number of Customer Satisfaction Questionnaires Distributed copies 70
Total Number of Participants in Emergency Safety Drills persons 2035 Number of Valid Customer Satisfaction Questionnaires copies 50
Lost Workdays Due to Work-Related Injuries days 465 Average Customer Satisfaction Score points 91.64113 INDEX OF INDICATORS XIANHE CO. LTD 2024 Sustainability Report 114
Social performance Indicator Unit 2024
Indicator Unit 2024 Strategy Committee Meetings times 1
Customer Complaint Resolution Rate % 100 Nomination Committee Meetings times 1
Average Time to Handle and Rectify Customer Complaints working days 2 Remuneration and Appraisal Committee Meetings times 1
Supplier Management Audit Committee Meetings times 4
Number of Wood Pulp Suppliers in Mainland China suppliers 4 ESG Committee Meetings times 1
Number of Wood Pulp Suppliers Outside Mainland China suppliers 21 Number of Directors persons 7
Proportion of Wood-Based Fiber Materials Sourced from Number of Independent Directors persons 3
Third-Party Certified Forests (e.g. FSC PEFC) % 100
Number of Female Directors persons 1
Number of Suppliers Terminated Due to Non-Compliance suppliers 0
Performance Briefings Held times 3
Number of Internal Procurement Training Sessions times 10
Q&A Response Rate on Interactive Platform % 100
Number of Training Sessions Provided to Suppliers times 6
Number of Investor Inquiries Responded on Interactive Platforms times 40
Total Duration of Supplier Training Provided hours 12
Total Number of Announcements Disclosed via Designated Information
Disclosure Channels copies 157Number of Suppliers Participating in Training suppliers 6
Anti-Bribery and Anti-Corruption
Number of Suppliers Certified with Quality Management Systems suppliers 22
Number of Anti-Corruption and Integrity Training Sessions Conducted times 45
Number of Suppliers Certified with Environmental Management Systems suppliers 18
Proportion of Senior Employees Trained on Anti-Corruption Anti-Bribery and
Integrity Practices % 96.97Number of Suppliers Certified with Occupational Health and Safety Management Systems suppliers 18
Number of Suppliers with Other Sustainability-Related Certifications suppliers 18 Proportion of Middle Management Employees Trained on Anti-Corruption Anti-Bribery and Integrity Practices % 96.15
Social Contribution Proportion of Regular Employees Trained on Anti-Corruption Anti-Bribery
and Integrity Practices % 96.35
Amount of External Donations thousand RMB 1961.60
Proportion of Board Members Trained on Anti-Corruption Anti-Bribery and % 57.14
Rural Revitalization Integrity Practices
Investment in Rural Revitalization thousand RMB 14422.80 Number of Law and Compliance-Themed Events Held times 350
Number of Beneficiaries from Rural Revitalization Initiatives persons 470 Number of Employees Participating in Law and Compliance Training person-times 3552
Number of Internal Special Audit Projects Conducted times 12
Number of Internal Control Training Sessions Conducted times 2
Corporate Governance Number of Projects Audited by Third Parties times 22
Indicator Unit 2024 Number of Corruption Lawsuits Involving the Company or Employees items 0
Corporate Governance Total Number of Corruption Complaints and Whistleblower Reports Received items 0
Board Meetings Held times 8 Total Number of Corruption Complaints and Whistleblower Reports Handled items 0
Supervisory Board Meetings Held times 4 Proportion of Customers with Integrity Agreements Signed % 100
Shareholders' General Meetings Held times 3 Proportion of Suppliers with Integrity Agreements Signed % 100115 INDEX OF INDICATORS XIANHE CO. LTD 2024 Sustainability Report 116
INDEX OF INDICATORS
Shanghai Stock Exchange Self Shanghai Stock Exchange Self
Reporting Regulatory Guidelines for Listed Reporting Regulatory Guidelines for Listed
Framework GRI Standards Companies No. 14- Sustainable Framework GRI Standards Companies No. 14- Sustainable
Development Report (Trial) Development Report (Trial)
GRI 2-2: Entities included in the organization’s
Regarding sustainability reporting
Environment: Green Development Low Carbon Transformation
Article 4
this report GRI 2-3: Reporting period frequency and Environmental
contact point management Article 33
Chairman's GRI 2-22: Statement on sustainable development GRI 302-1: Energy consumption within the
speech strategy organization
Article 21
GRI 302-2: Energy consumption outside of
GRI 2-1: Organizational details the organization
About Us Article 22
GRI 2-6: Activities value chain and other
business relationships GRI 302-3: Energy intensity Article 23
GRI 2-12: Role of the highest governance body in
overseeing the management of impacts GRI 302-4: Reduction of energy consumption Article 24
GRI 2-13: Delegation of responsibility for managing Addressing
impacts climate change GRI 305-1: Direct (Scope 1) GHG emissions Article 25
GRI 2-14: Role of the highest governance body in GRI 305-2: Energy indirect (Scope 2) GHG
sustainability reporting Article 5 emissions Article 26
GRI 2-22: Statement on sustainable development Article 9 GRI 305-3: Other indirect (Scope 3) GHG
Sustainability strategy emissions Article 27
Management
GRI 2-29: Approach to stakeholder engagement Article 12 GRI 305-4: GHG emissions intensity Article 28
GRI 3-1: Process to determine material topics Article 53 GRI 305-5: Reduction of GHG emissions
GRI 3-2: List of material topics GRI 303-1: Interactions with water as a shared
resource
GRI 3-3: Management of material topics GRI 303-2: Management of water
Water Resource discharge-related impacts Article 35
Special article: "Integrated construction of forestry pulp paper and use": leading green Management Article 36GRI 303-3: Water withdrawal
circulation and empowering regional development
New model of Article 34 GRI 303-4: Water discharge
circular
economy Article 37 GRI 305-6: Emissions of ozone-depleting
New Strategy substances (ODS)
for Supply Article 45 Article 29
Chain Security Pollution Control GRI 305-7: Nitrogen oxides (NOx) sulfur oxides Article 30
New Engine of (SOx) and other significant air emissions Article 31
Regional
Economy117 INDEX OF INDICATORS XIANHE CO. LTD 2024 Sustainability Report 118
Shanghai Stock Exchange Self Shanghai Stock Exchange Self
Reporting Regulatory Guidelines for Listed Reporting Regulatory Guidelines for Listed
Framework GRI Standards Companies No. 14- Sustainable Framework GRI Standards Companies No. 14- Sustainable
Development Report (Trial) Development Report (Trial)
GRI 306-1: Waste generation and significant GRI 308-2: Negative environmental impacts in the
waste-related impacts supply chain and actions taken
GRI 306-2: Management of significant waste-related Chain Drive GRI 414-1: New suppliers that were screened using Article 46
impacts Green Future social criteria
Pollution Control GRI 306-3: Waste generated GRI 414-2: Negative social impacts in the supply chain
and actions taken
Assist in the develop-
GRI 306-4: Waste diverted from disposal ment of the industry
GRI 306-5: Waste directed to disposal Partner: People-Oriented and shared prosperity
Circular
Article 37 GRI 2-7: EmployeesEconomy
GRI 2-8: Workers who are not employees
GRI 101-2: Management of impacts on biodiversity
GRI 2-23: Policy commitments
GRI 101-4: Determine the impact on biodiversity
Biodiversity Article 32
Conservation GRI 2-30: Collective bargaining agreements
GRI 101-5: Sites with impacts on biodiversity Employee Rights GRI 401-1: New employee hires and employee
and Benefits Article 50turnover
GRI 101-7: Changes in biodiversity status GRI 401-2: Benefits provided to full-time employees that
are not provided to temporary or part-time employees
Product: Quality first win-win cooperation GRI 405-1: Diversity of governance bodies and
employees
Adhere to
Article 42 GRI 405-2: Ratio of basic salary and remuneration of innovation driven women to men
GRI 416-1: Assessment of the health and safety GRI 406-1: Incidents of discrimination and corrective
impacts of product and service categories actions taken
Strictly adhere GRI 404-1: Average hours of training per year per GRI 416-2: Incidents of non-compliance concerning the Article 47 employee
to the quality health and safety impacts of products and services Employee
standard Growth and GRI 404-2: Programs for upgrading employee skills Article 50
GRI 417-1: Requirements for product and service
information and labeling Development
and transition assistance programs
GRI 404-3: Percentage of employees receiving regular
Provide high-quality performance and career development reviews
service Article 48 GRI 403-1: Occupational health and safety management
system
Employee Health GRI 403-2: Hazard identification risk assessment and
Chain Drive GRI 204-1: Proportion of spending on local suppliers Article 50
Green Future Article 45
and Safety incident investigation
GRI 308-1: New suppliers that were screened using GRI 403-5: Worker training on occupational health and
environmental criteria safety119 INDEX OF INDICATORS XIANHE CO. LTD 2024 Sustainability Report 120
Shanghai Stock Exchange Self
Reporting Regulatory Guidelines for Listed
Framework GRI Standards Companies No. 14- Sustainable
Development Report (Trial)
GRI 403-6: Promotion of worker health Feedback Form
GRI 403-7: Prevention and mitigation of occupational health Thank you for reading the 'Xianhe Group 2024
and safety impacts directly linked by business relationships
Employee Health Sustainable Development Report'. In order to provide
and Safety GRI 403-8: Workers covered by an occupational health you and other stakeholders with more valuable
and safety management system information enhance our company's sustainable
GRI 403-9: Work-related injuries development management level and future ESG
communication quality we sincerely welcome your
GRI 403-10: Work-related ill health opinions and suggestions on the report.Philanthropy and
Social Contribution GRI 203-2: Significant indirect economic impacts Article 39 Article 40
Governance: Practical and diligent actions building a solid foundation
GRI 2-9: Governance structure and composition
GRI 2-11: Chair of the highest governance body
Corporate GRI 2-14: Role of the highest governance body in sustain-
Governance ability reporting
GRI 2-16: Communication of critical concerns
GRI 405-1: Diversity of governance bodies and
employees
Compliant
Operation Article 48
GRI 205-1: Operations assessed for risks related to
corruption
GRI 205-2: Communication and training about Article 55
Business anti-corruption policies and procedures
Ethics GRI 205-3: Confirmed incidents of corruption and Article 56
actions taken
GRI 206-1: Legal actions for anti-competitive Scan
behavior anti-trust and monopoly practices
Fill Out The Reader Feedback Form
Risk Management
Key Performance Table Article 6
Index Of Indicators
Feedback Form
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