2025 Environmental Social and Governance Report 1
SHENZHEN TRANSSION
HOLDINGS CO. LTD.2025
Environmental Social
and Governance Report2025 Environmental Social and Governance Report 2
CONTENTS
01 About This Report 01 Environmental 02 Social 03 Governance
02 Company Overview
12 Addressing Climate Change 26 Product and Service Safety and Quality 61 Corporate Governance
03 Message from the Management
15 Circular Economy 29 Innovation-driven 63 Risk and Compliance Management
04 Annual Sustainability Performance 19 Use of Resources 34 Data Security Privacy Protection and Technology Ethics Management 65 Anti-commercial Bribery Anti-corruption
and Anti-unfair Competition
05 Special Topic on Responsibility: 22 Emissions and Pollution Management 40 Supply Chain Management and Equal Treatment of SMEs
Together We Can Bring HOPE
24 Environmental Compliance and Ecosystem 42 Employment and Protection of Employee Rights
08 Materiality Assessment of Topics and Biodiversity Protection
47 Employee Health and Safety
50 Employee Training and Development
68 Appendix
56 Rural Revitalisation and Social Contribution
78 Feedback Form2025 Environmental Social and Governance Report 01
About This Report Data Sources
This Report is the 2025 Environmental Social and Governance Report (hereinafter referred to as “this Report” or “the ESG The data presented in this Report has been sourced from the Company’s official documents relevant reports and statisticalreport”) published by Shenzhen Transsion Holdings Co. Ltd. (hereinafter referred to as “Transsion Holdings” “Transsion” data.“we/us” or “the Company”). It primarily discloses the Company’s ESG philosophy material advancements and performance
during the 2025 reporting period. Some of the images in this report were generated with the assistance of AI.Basis for Preparation Report Availability
This Report is available in both Chinese and English versions. In the event of any discrepancies between the two versions
This Report has been prepared in accordance with the Guidelines No. 14 of Shanghai Stock Exchange for Self-Regulation of the Chinese version shall prevail.Listed Companies—Sustainability Report (Trial) (hereinafter referred to as the “SSE’s Sustainability Report Guidelines”). It
also references Appendix C2 Environmental Social and Governance Reporting Code (the “HKEx’s ESG Reporting Code”) to The electronic version of this Report can be accessed and downloaded from the Shanghai Stock Exchange (“SSE”) websitethe Main Board Listing Rules of The Stock Exchange of Hong Kong Limited the Global Reporting Initiative Standards (“GRI (www.sse.com.cn) and the Company’s official website (www.transsion.com).Standards”) and the United Nations Sustainable Development Goals (the “SDGs”).Feedback
Scope of the Report
For any enquiries or feedback regarding this Report or its contents please contact us through the following channels:
Unless otherwise specified the time frame covered by this Report is from 1 January 2025 to 31 December 2025 (hereinafter
Address: Transsion Building No.8 Xianyuan Road Xili Community Xili Sub-district Nanshan District Shenzhen City China
referred to as “this year” or “reporting period”). The content of this Report encompasses Transsion Holdings and its
subsidiaries and branches. Phone: 0755-33979932
Unless specifically indicated all amounts referenced in this Report are denominated in RMB. Fax: 0755-33979211
Email: investor@transsion.com2025 Environmental Social and Governance Report 02
Company Overview
Company Profile Value System
Transsion Holdings is committed to becoming the most Philosophy:
popular provider of smart devices and mobile services
for consumers in global emerging markets. The Company Together we can
is best known for its high-quality multi-brand smart
devices. Mobile phones are its core products while it
also offers mobile Internet services based on the self-
developed operating system and data traffic portals. Vision:
Transsion’s brand portfolio comprises mobile phone brands
in emerging markets including TECNO itel and Infinix as To become the most popular provider of smart devices and mobile services for
well as Carlcare for after-sales services oraimo for smart consumers in global emerging markets
accessories and Syinix for home appliances.Transsion Holdings focuses on consumers in emerging Mission:
markets and values the neglected needs of people in
emerging markets to improve the lives of as many people To improve the lives of as many people as possible through technology and innovation
as possible through technology and innovation.Transsion Holdings was listed on the SSE Star Market in
2019 and has been included in the CSI 300 Index CSI STAR Core Values:
& CHINEXT 50 Index SSE STAR 50 Index MSCI China A
Index MSCI China All Shares Index etc. In recent years
the Company has also been honoured with numerous Customers Innovation
awards including “Top 500 Enterprises of China” “Top 500 Customers are both the starting Innovation is essential to achievingEnterprises of China’s Manufacturing Industry” “China point and the end point for all work breakthroughs on different levelsof TRANSSIONers. both personal and organisational.Top 500 Private Enterprises” “China Top 500 PrivateManufacturing Enterprises” “Fortune China 500” “Deloitte Respect SharingChina Best Managed Companies” and “50 Smartest Respect defines how we treat each Sharing invites every “I” to become “we”.Companies” by MIT Technology Review. other and our differences.Openness Bottom Line
Staying open connects us to the We always show compassion even if
future and its possibilities. it puts us at a disadvantage.2025 Environmental Social and Governance Report 03
Message from the Insist Technological Inclusiveness Pushing Back the Human-centred Development Building a Diverse and Growth-Boundaries of Digital Inclusion oriented Organisation
Management We continue to advance localised innovation for emerging markets transforming Our employees are the driving force behind the Company’s continuous innovation and global
AI into practical products that enhance productivity and create life pleasures. By development. We are committed to fostering an equal diverse and inclusive workplace
lowering the barriers to accessing information and quality technology experiences continuously improving our employee health and safety management systems and supporting
In 2025 the global economic and industrial landscape we aim to ensure that technological innovation benefits a broader population. employees’ physical and mental well-being as well as their career development. Through
continued to evolve raising higher requirements for Looking ahead we will continue to deepen the integration of AI technologies with systematic talent cultivation and echelon construction mechanisms we seek to advance
corporate resilience and responsibility. Guided by ourmission “To improve the lives of as many people as local needs empowering users in emerging markets across communication daily life employees’ capability-building in step with the organisation’s long-term development and topossible through technology and innovation” Transsion education and work. Through these efforts we seek to make digital inclusion more create an environment where respect and growth go hand in hand enabling every dedicated
has remained focused on local user needs continuously human-centred and more practical. employee to realise their personal value.driving technological innovation and product upgrades.At the same time we have embedded the philosophy Transitioning to Green Operations Actively Addressing Fulfilling Social Responsibilities Creating Long-term Social Value
of sustainability into our corporate strategy and global
operations maintaining steady long-term development Climate Change Overseas we continue to deepen our global partnership with the Office of the United Nations High
amidst a complex external environment. In response to the severe challenges posed by global climate change we are Commissioner for Refugees (“UNHCR”) providing high-quality protection and support to refugee
As the world enters AI era Transsion is actively actively aligning with China’s dual carbon goals and systematically integrating green children and young people in Africa. By systematically exploring pathways for refugee education
embracing AI and deeply integrating AI into product principles throughout the entire product life cycle. On the operational front we have support in Africa from basic education to higher education and onwards to employment we seek
development user experience operational efficiency introduced a smart warehousing system at our Chongqing Factory and started to try to combine educational empowerment with long-term social development and continuously create
and global governance to advancinge high-quality to installed solar photovoltaic power generation facilities at our Bangladesh Factory sustainable social value for Africa. In China we actively support the national Rural Revitalisation
development in a smarter more inclusive and more
sustainable way. continuously improving energy efficiency. Through photovoltaic projects and refined
Strategy by promoting local agricultural development and increasing farmers’ incomes through
energy efficiency management we continue to enhance resource efficiency and consumption-based assistance and industry support. We also contribute to rural education and
drive the green low-carbon transformation of our production and operations. talent support further fulfilling our corporate social responsibilities.Strengthening Responsible Governance Promoting Collaborative
Value Chain Development
In corporate governance and value chain management we continue to strengthen law-based
and compliant operations as well as business ethics. We advance responsible procurement and
supply chain management whilst placing great importance on user information security and
privacy protection. Leveraging our global after-sales service network we also actively promote the
recycling and circular use of electronic waste improving resource efficiency and supporting the
green development of the industrial chain.Looking forward Transsion will continue to uphold our user-centred philosophy and strengthen
the management of key topics. With technological innovation and AI empowerment as key
drivers we will further enhance our sustainable development capabilities. We look forward to
working together with investors employees partners and stakeholders to drive progress through
innovation contribute to society through responsibility and build a more sustainable and resilient
future.2025 Environmental Social and Governance Report 04
Annual Sustainability Performance
External Recognition and Honours
2025 Top 500 Enterprises of China 2025 China Top 500 Private Enterprises 2025 Guangdong Top 500 Enterprises CSR China Top 100 Rank
2025 Top 500 Enterprises of China’s 2025 China Top 500 Private Manufacturing 2025 Guangdong Top 100 Private Enterprises China Global Responsibility
Manufacturing Industry Enterprises 2025 Guangdong Top 100 Manufacturing Enterprises Special Award
2025 Top 100 Innovative Large Selected in the 2025 List of Top 500 Private 2025 Guangdong Top 100 Innovative Enterprises
Enterprises of China Enterprises by R&D Investment
2025 Top 100 Leading Enterprises in Selected in the 2025 List of Top 500 Private
China’s Strategic Emerging Industries Enterprises by Invention Patents
China Enterprise Confederation and China All-China Federation of Guangdong Provincial Enterprise Organizing Committee of the Responsibility
Enterprise Directors Association Industry and Commerce Confederation Guangdong Provincial 100 and CSR China Education Award
Association of Entrepreneurs Responsibility 100 | Organizing Committee of
CSR China Education Award
2025 Fortune China 500 China Best Managed Companies Selected in the 2025 Global Brand Outstanding Brand for Global
Communication Rankings Expansion Award
Fortune China Deloitte China Xinhua News Agency CLS News
2025 China Top 50 Globalized Enterprises
2025 Top 50 Chinese Innovation & 2025 Top 500 Most Valuable Chinese Brands
2025 China Top 10 Globalized Enterprises Breakthrough Brands
CBN Research GYBrand Brand Finance and Federation
of Shenzhen Industries2025 Environmental Social and Governance Report 05
Quotes:Cooperation Overview George Zhu Founder and Chairman of Transsion Holdings stated: “The robust growth of Transsion would not have been possiblewithout the nourishment of the African land. We are committed to giving back to local communities through concrete actions
Preface by providing high-quality protection and educational support for refugee children and youth. Our goal is to empower them with the ability to realize their own potential while contributing to the broader good - enabling them to transform their lives throughknowledge and to inject continuous momentum into the sustainable development of the African continent.”
Education is the fundamental driving force behind the continuity of humancivilization transcending all boundaries of race and nationality. Sophie Muller UNHCR Representative in China stated: “Education is a cornerstone of resilience and hope for displaced youth. Weare excited to deepen our collaboration with TECNO. Their commitment has been instrumental in expanding access to education
In 2015 all member states of the United Nations adopted the 17 Sustainable for refugee children in Africa and exemplifies how private sector engagement can drive meaningful impact equipping displacedDevelopment Goals (SDGs) as a universal call to action for 2030. To achieve youth with the knowledge and skills they need for solutions and a brighter future.”
SDG 4—‘Ensuring Inclusive and Equitable Quality Education’ the United NationsHigh Commissioner for Refugees (UNHCR) has launched the “2030 RefugeeEducation Strategy” which aims to promote the enrollment rate of refugee Milestones/Data Achievements of Cooperation
children in primary and secondary schools to reach the average level of the
host country and increase the enrollment rate of refugee in higher education to Together We Can Fulfill the PROMISE
15%.
Cooperation
According to the UNHCR Education Report 2025 access to education for 2020 2021 2022
refugee children and youth continues to improve steadily. The primary school Milestones Transsion together with its brand TECNO Cont inued support for the Extended the partnership to
enrolment rate among refugee children has reached approximately 67%— officially launched its partnership with EAC program enabling over tertiary education by supporting
marking an upward trend despite remaining below the global average. Notably UNHCR supporting the global primary the Alber t E ins te in German
tertiary enrollment among refugee youth rose from 7% to 9% signaling refugee children education initiative Educate A Child (EAC) and 10000 Academic Refugee Initiative (DAFI)
consistent progress toward the "15by30" target (15% enrollment by 2030). providing access to education for more than in Africa to receive comprehen- scholarship program broadening
Beyond mere knowledge acquisition education empowers refugees to become 12000 sive educational assistance refugee children across Africa. access to un i ve r s i t y - l eve l including tuition and examina-
future leaders technical talents and community catalysts. Research highlights opportunities for refugee youth.tion fees learning materials
that educated refugees are not only more self-reliant but also serve as vital Donated 50000 medical masks and infrastructure enhancement
contributors to local recovery. Ultimately education acts as a catalytic force for tablet devices to UNHCR Kenya supporting and teacher capacity support.social stability economic revitalisation and cross-cultural integration. refugee children in safe school reopening
and continued learning during the pandemic.Those who shared the same vision walk the same path. UNHCR is working 2023
closely with its global partners to fulfill this mission. Since becoming UNHCR’s Provided access to tertiary education and internship opportunities for African refugee
first private sector partner in China in 2020 both parties have been focusing on youth. Between 2022 and 2023 fully funded 40 DAFI scholars covering four years of
Africa and continuously exploring efficient targeted and sustainable education university tuition textbooks commuting costs and other essential academic expenses.support paths. Over the past five years this close collaboration has benefited
more than 20000 refugee children and youth across Africa. At present the 2024 2025Continued support for UNHCR’s Primary Impact program benefiting approximately Deepened the global partnership by launching a
cooperation projects between the two parties have covered the entire growth 7000 refugee students in Kenya through school kits and learning materials hygiene three-year special project Together We Can Bring process from primary education to higher education and even internships. Education to African Children and Youth supporting both
Starting from 2025 both sides will deepen their global partnership for the next kits for girls infrastructure improvements and essential teaching resources. UNHCR’s Primary Impact program and the DAFI tertiary
three years empowering more refugee children and youth in Africa through Offered internship opportunities across various positions at Transsion Kenya for DAFI scholarship scheme. Under the global partnership
education and bringing hope for long-term sustainable development in Africa. scholars. This pioneering model for private sector engagement in humanitarian causes initial support aims at enefiting refugee
created a professional development pathway for African refugee youth. 18000
children and 5 DAFI scholars in 20251.
1 UNHCR (Chinese) official website:https://www.unhcr.org/cn/node/11
Special Topic on Responsibility:
Together We Can Bring HOPE2025 Environmental Social and Governance Report 06
Cooperation Cases
Together We Can Realize a DREAM
Refugee Internship Initiative - Bridging the “Last Mile” from Classroom to Office“At Transsion heroes come from all walks of life and every Stephen Lokangyo Meshakestriver has a stage.Democratic Republic of the Congo (DRC)
In 2019 UNHCR proposed the “15by30” target aiming to
increase the enrollment rate of higher education for refugee "My family still lives in the refugee camp. The DAFI scholarship gave me the opportunity to leave the camp after ten years and for
youth to 15% by 2030. As of now this number has reached the first time to travel to Nairobi to study at the University of Nairobi. It was my first glimpse of life beyond the camp. I majored
9%. The DAFI scholarship program supported by Transsion in Economics and Statistics. Now I am able to independently lead research assignments using the knowledge I gained. You might
is an important pillar in advancing this goal. However even even experience the results of my work through a TECNO smartphone in the near future."
after crossing the first threshold of university employment
remains the second and often steeper barrier. Policy
restrictions and social bias continue to constrain refugee
youth from fully accessing the job market.In response and building on the full sponsorship of 40 DAFI
scholars UNHCR and Transsion jointly launched the Refugee
Internship Initiative — an innovative pilot initiative designed
to bridge the “last mile” from education to employment.Stephen (far right) with two fellow DAFI students
As the first participants in this initiative three DAFI scholars Monica and Mabil outside the Nairobi office of
- Monica Mabil and Stephen - completed their internships TECNO a Transsion brand where they completed
in various departments at Transsion Kenya. Here they were internships across different local departments. @
not defined by the label of “refugee” but recognized as UNHCR/Charity Kamene Nzomo
professionals contributing alongside colleagues from around
the world.Special Topic on Responsibility:
Together We Can Bring HOPE2025 Environmental Social and Governance Report 07
Primary Education Support - Breaking the First Barrier from Home to School Epilogue
Retention in primary school shapes access to higher pads3 while learning materials were provided for Together We Can Build the FUTURE
education later on. But whether children stay in school 7000 refugee students in Kenya in 2024. These
often depends on factors beyond the classroom: supplies are vital as in conditions of extreme scarcity
access to clean water safe sanitation electricity menstruation often means forced absenteeism which Education empowers refugee children and youth to reshape their lives and contribute
reliable transport and basic hygiene supplies. For can indirectly lead to school dropouts. to society. With access to education they can significantly strengthen their language
refugee girls the impact of these issues is far greater proficiency technical capabilities and professional skills and ultimately give back
than for boys directly leading to lower enrolment and Gender should not be a barrier to education. In the to their communities as teachers skilled professionals and entrepreneurs etc. This
retention rates. Currently gender parity in primary Dadaab Refugee Camp Kenya the pilot site of the empowerment carries profound significance not only for refugee individuals but
education remains unachieved in 40% of countries Transsion-UNHCR partnership an 18-year-old student also for the societies that host them generating tangible economic and cultural
worldwide2. puts it this way: value. By partnering with UNHCR Transsion is not only fulfilling its corporate social
responsibility but also advancing a vision for a more equitable and resilient world.To this end Transsion has partnered with the UNHCR
turning its attention to these often-overlooked Shankaron Abdi
communities. Through joint actions more than 1000refugee girls received hygiene kits composed of daily Seven years of partnership have delivered tangible progress. From breaking the “first Somaliaessentials such as Vaseline shampoo and sanitary barrier” of girls’ access to school to the “last mile” for youth entering the workforce
the path for African refugee children and youth is becoming increasingly open
through the close collaboration between UNHCR and partners such as Transsion. It“I was born and raised in the refugee camp but I demonstrates that education rather than social labels such as gender status orbelieve every girl deserves learning opportunities limited resources is the true driver of one’s destiny.without barriers because we should never have tofeel ashamed of any natural biological process.”
Those who share the same vision walk the same path. Building on a deepened global
partnership Transsion will continue working alongside UNHCR with a sustained focus
on Africa exploring more effective and targeted approaches to refugee education.Education will remain a powerful engine for Africa’s sustainable development.Shankaron Abdi in front of a blackboard at the
Dadaab Refugee Camp Central Primary School
(? UNHCR/Mohamed Maalim)
2 UN SDGs (Chinese) official website: https://www.un.org/sustainabledevelopment/zh/education/
3 UNHCR official shop: https://shop93902710.m.youzan.com/wscgoods/detail/27cw9kuv7o0paaoscan=1&activity=none&from=kdt&qr=directgoods_3601741800&shopAutoEnter=1
Special Topic on Responsibility:
Together We Can Bring HOPE2025 Environmental Social and Governance Report 08
Materiality Assessment of Topics Impact materiality assessment
We collected over 700 Stakeholder feedback Based on the survey
The Company has conducted its materiality assessment in accordance with the Sustainability Report Guidelines issued by We identified key
factors for assessing valid questionnaires from along with input from
results and expert
the SSE while also taking into account relevant domestic and international regulations and standards. The identification assessment we the materiality of each stakeholders including external professional
and selection of material sustainability topics for the year have been based on the Company’s business model industry topic such as impact investors suppliers institutions was formed conclusions
development trends national policies and other factors. level and scale and government and regulators considered to set regarding thescored these factors. distributors consumers thresholds for the “Impactmateriality of eachand employees. Materiality” of each topic. topic’s impact.Steps for Materiality Analysis
Financial materiality assessment
As international ESG disclosure standards and regulatory requirements continue to improve we have conducted a thorough
research and analysis process to ensure the relevance and substance of this Report. The analysis has focused on two
We assessed the connection between each topic and the continuity of the Company’s business considering its reliance on resources
key aspects: whether these topics have a significant impact on the Company’s business operations and operating results and relationships and assessed the financial impact of each topic.(referred to as “Financial Materiality”) and whether the Company’s performance on these topics has a significant effect on
the economy society and the environment (referred to as “Impact Materiality”). To conduct this double materiality analysis Judgment criteria were established to determine the financial We established thresholds to determine whether each
impact of each topic. topic holds “Financial Materiality”.we surveyed our stakeholders analysed the feedback and incorporated the opinions of internal financial experts to derive
the financial materiality results. We conducted questionnaire surveys with relevant internal Based on surveys and expert assessments we reached
departments communicated on topics of financial materiality conclusions on the financial materiality of each topic.and incorporated input from external professional institution.Understanding the Company’s activities and business relationships and backgrounds
Review of topic materiality
We identified a broad range of stakeholders—including investors suppliers government and regulators
Step 1 distributors consumers and employees—based on the Company’s business model relevant laws and Taking into account the stakeholder feedback gathered above relevant international standards and peer
regulations policies and industry developments. We then analysed the engagement method of each Step 4 priorities we compiled a review checklist of material topics identified and analysed the degree of double
stakeholder group. materiality of each material topic for Transsion and stakeholders and consolidated the results into the
double materiality analysis.Establishing the topic list Topic determination
Step 2 Using the topics outlined in the sustainability reporting guidelines we organised our ESG topics and Step 5 The materiality assessment results were reviewed by the Board of Directors and Management who
compiled a list based on industry-specific characteristics development stages concerns from rating determined the material ESG topics for the year. A final topic matrix was also established.agencies and peer analysis.Due Diligence
Assessment and determination of topic materiality
To assess both financial materiality and impact materiality we applied a combination of qualitative In our routine business operations and management the Company organises and identifies factors related to business
Step 3 and quantitative methods taking into account the specific characteristics of our industry and business operations financial management and other elements that could impact the Company’s ESG performance such as human
operations. capital innovation and R&D and compliance management. Based on the identified risks we conduct due diligence in
relevant management scenarios and define the scope and procedures for such due diligence as necessary.2025 Environmental Social and Governance Report 09
Stakeholder Communication
We place great importance on two-way communication with our stakeholders and maintain a diversified communication mechanism to understand their concerns. Through continuous
engagement we seek to improve our management practices and proactively respond to stakeholders’ expectations and requirements.Stakeholder
Category Shareholders/ Employees Suppliers Industry-university- Government
investors research partners Distributors Media Consumers and regulators
● Sustained and ● Compensation and ● Fair procurement ● Responsible ● Win-win ● Product ● Information ● Business and
stable business benefits ● Long-term stable products cooperation optimisation and security tax compliance
growth ● Occupational partnerships ● Product ● High-quality innovation and privacy ● Corporate
Demands and ● Compliance health and safety ● protection● Business ethics optimisation and products and Compliance sustainable Expectations
Protection of Employee training and anti- innovation services ● ● ● High-quality development
shareholder rights and development corruption ● Business ethics products and
and anti- services
corruption
● Regular disclosure ● Establishment ● Establishment ● Raising awareness ● Expanding ● Maintain ● Strengthening ● Operating with
of operational of a fair and just of fair and of product channels for communication information integrity and
and financial compensation and transparent responsibility cooperation and with the media security paying taxes in
information benefits system procurement ● Strengthening communication ● Timely disclosure and privacy accordance with
● Compliance with ● Strengthening principles and industry- ● Facilitating of necessary protection the law
Some relevant laws and occupational
processes university-institute feedback information measures ● Implementing
Communication regulations health and safety ● Conducting collaboration channels for ● Ensuring smooth lean
and Response ● General Meeting of management regular products and consumer management
Methods Shareholders and ● Providing communication services feedback for sustainable
regular and ongoing diversified training and training with ● Strict compliance channels development
communication and creating suppliers with the laws and
with shareholders clear channels ● Advocating for regulations of
and investors for employee a responsible each operating
development supply chain region2025 Environmental Social and Governance Report 10
Materiality Analysis Conclusion ESG Governance
Following the double materiality analysis and extensive communication with stakeholders the Company has established
the double materiality topic matrix for 2025. The topics identified as having financial materiality include innovation- The Company places great emphasis on the sustainable development and actively carries out ESG governance across
driven growth risk and compliance management product and service safety and quality anti-commercial bribery & anti- environmental social and sustainability areas. We have fully embedded ESG matters into our development strategy
corruption & anti-unfair competition practices employee health and safety employment and protection of employee rights and business operations continuously improving our ESG governance structure clarifying responsibilities standardising
supply chain security and equal treatment of small and medium-sized enterprises (SMEs) addressing climate change. governance mechanisms safeguarding stakeholder rights and promoting sustainable development.In this Report we adhere to Guide No.13 for Self-Regulatory Supervision on Listed Companies of the SSE STAR Market—
Compilation of Sustainable Development Reports standards. Detailed disclosures are provided on these topics across the
four key elements: “Governance” “Strategy”“Impact Risk and Opportunity Management” and “Indicators and Targets”. ESG Governance Structure
We continually enhance our ESG governance structure optimising the process of ESG information organisation and refining
Governance Social Environmental No. Category Topic the Board of Directors’ oversight review and decision-making on key ESG matters. On 25 March 2025 the Company
convened the 13th meeting of the third Board of Directors where the Proposal to Restructure the Board Strategy Committee
1 Social Innovation-driven Growth into the Board Strategy and Sustainability (ESG) Committee and Amend the Relevant Work Rules was approved. This
2 Governance Risk and Compliance Management change grants the committee authority over ESG work management in addition to its existing responsibilities. Following the
3 approval of this proposal the Company’s ESG governance structure was appropriately adjusted. Under the guidance of the Social Product and Service Safety and Quality
1 Board of Directors the Strategy and Sustainability (ESG) Committee now leads the work related to the Company’s strategy
13 5 4 Governance Anti-Commercial Bribery Anti-Corruption and ESG governance system. The committee has also established an ESG Working Group responsible for the execution of
6 and Anti-Unfair Competition Practices3 ESG-related tasks.
4 2 5 Social Employee Health and Safety
11
10 6 Social Employment and Protection of Employee 12
7 Rights
15 9 7 Social Supply Chain Security and Equal 8 Treatment of SMEs
14
8 Environmental Addressing Climate Change Board of
Directors
16 9 Environmental Circular Economy
17 10 Governance Due Diligence and Stakeholder Communication
11 Social Employee Training and Development
12 Governance Corporate Governance
13 Social Data Security Privacy Protection and
Strategy and Sustainability (ESG) Committee
Technology Ethics Management
14 Social Rural Revitalisation and Social Low importance Importance to Transsion High importance Contribution
Holdings’ finance
15 Environmental Emissions and Pollution Management
16 Environmental Environmental Compliance and Transsion Holdings 2025 Double Materiality Topic Matrix Ecosystem and Biodiversity Protection
ESG Working Group
17 Environmental Use of Resources
Importance to economic social and
environmental impacts High importance2025 Environmental Social and Governance Report 11
01 Response to SDGsEnvironmental
Response to SSE Topics
The Company strictly adheres to various laws and regulations including the Environmental Protection Law
of the People’s Republic of China the Law of the People’s Republic of China on Energy Conservation the Climate Change Tackling Circular Economy Energy Usage Usage of
Law of the People's Republic of China on Prevention and Control of Environmental Pollution by Solid Waste Water Resources Waste Disposal Pollutant Discharge Environmental
the Administrative Measures for the Recovery of Renewable Resources and Management Measures for the Compliance Management and Ecosystem and Biodiversity Protection
Restriction of Hazardous Substances in Electrical and Electronic Products. The Company actively responds
to the national “dual carbon” strategy continuously enhancing its environmental management system
and advancing green operational practices. Transsion Holdings is committed to integrating environmental Response to HKEx Topics
responsibility throughout the entire product life cycle. Management measures have been implemented in A1: Emissions; A2: Use of Resources; A3: The Environment and Natural
key areas such as climate change and GHG management energy management green operations waste Resources; Part D: Climate-related Disclosures
management and ecological and green products all contributing to the Company’s ongoing efforts towards
building a green future.2025 Environmental Social and Governance Report 12
Addressing Climate Change
Climate change has become a major global challenge. The Company pays close attention to the risks and opportunities brought about by climate change and has made climate action a key
component of our ESG management. The Company continuously improves the climate governance system and systematically advances related management efforts. Through measures
such as optimising energy mix improving energy efficiency and promoting the use of renewable energy the Company is gradually reducing the carbon intensity of operations and
strengthening the climate resilience of business development.Governance
Recognising the importance of addressing climate change the Board of Directors has integrated climate-related topics along with other ESG topics into the Company’s routine
management and decision-making processes. The Board has authorised the Strategy and Sustainability (ESG) Committee to oversee the management of climate change-related matters. An
ESG Working Group operating under the Committee is responsible for executing ESG-related activities which include the identification analysis and addressing of climate change risks as
well as the formulation of related actions.The Company has continued to strengthen the Board of Directors’ capabilities in relation to climate-related topics. In January 2026 the Company organised the first dedicated training
session for all directors on climate change response. The training covered climate-related regulatory and policy requirements major climate risks and opportunities faced by enterprises and
the potential impacts of climate change on corporate governance and operational decision-making etc.Strategy
Based on scenario assumptions from the Intergovernmental Panel on Climate Change (“IPCC”) International Energy Agency (“IEA”) and Network for Greening the Financial System (“NGFS”4)
including Net Zero 2050 and Nationally Determined Contributions (“NDCs”5) the Company identified and categorised physical risks transition risks and specific opportunities. For each risk
and opportunity we conducted business impact analysis financial impact analysis and developed transition plans as detailed in the table on the following page.Climate Risks and Opportunities
The Company recognises the profound impact of various climate change-related risks and opportunities on our business. We conducted short-term medium-term and long-term climate
change-related risk and opportunity analysis in accordance with the ISSB’s International Financial Reporting Sustainability Disclosure Standard 2 - Climate-related Disclosures (IFRS S2)
recommendations the SSE’s Sustainability Report Guidelines and the HKEx’s ESG Reporting Code . We identified climate-related risks and opportunities in the short term (less than 1 year)
medium term (1 to 5 years) and long term (more than 5 years).
4 NGFS: The Network for Greening the Financial System (“NGFS”) is composed of 148 central banks and supervisory authorities together with 23 observer organisations and is committed to advancing climate- and environment-
related risk management systems for the financial sector. The NGFS provides a range of scenarios that help organisations understand how physical and transition risks may evolve under different scenarios.
5 Nationally Determined Contributions (“NDCs”) are national plans and commitments proposed by countries under the Paris Agreement to reduce greenhouse gas emissions and address climate change. These contributions reflect
countries’ efforts in climate change mitigation and adaptation aiming to achieve the long-term objective set out in the Paris Agreement of limiting the increase in global average temperature to well below 2°C above pre-industrial
levels and pursuing efforts to limit it to 1.5°C.2025 Environmental Social and Governance Report 13
Risk or Opportunity Risk or
Type Opportunity Potential Business Impact Impact Period Potential Financial Impact and Line Item Response Plans
? Property plant and equipment (PP&E): Tropical cyclones may damage facilities and equipment at coastal production
bases and those of key suppliers increasing repair replacement and capital expenditures of PP&E and creating
potential impairment risks. ? Reinforce factory building structures and develop emergency Tropical cyclones may significantly damage the equipment and preparedness plans for cyclones.Tropical cyclones facilities of factories and suppliers located in coastal areas halting Short/medium term ? Operating costs: Production disruptions and emergency responses may increase costs for repairs and maintenance
production lines damaging equipment and disrupting logistics. temporary substitute capacity and expedited logistics. ? Purchase property insurance to cover damage from tropical
cyclones.? Operating revenue: Capacity constraints and delivery delays may disrupt shipment schedules and adversely impact the
timing of revenue recognition.? PP&E Inventory and asset impairment: Flooding at factories and storage facilities may result in inventory losses and ? Develop a comprehensive drainage system and establish
Flooding may also affect factories and storage facilities situated damage to PP&E increasing the risk of inventory write-down and asset impairment. emergency plans to address flooding risks.Flooding near rivers or coastlines leading to production stoppages equipment Short/medium term ? Operating costs: Expenditures for cleanup repairs and restoration of operations may raise operating costs for the ? Collaborate with suppliers to establish alternative supply channels
damage and inventory losses. period. and optimise the logistics network.Acute ? Operating revenue: Production stoppages or logistics disruptions may affect order fulfilment and revenue realisation. ? Purchase property insurance to cover flood damage.risks
Physical Extremely high temperatures can impact production efficiency ? Operating costs: Increased equipment failure rates higher maintenance frequency and greater cooling and energy ? Install efficient cooling systems optimise production schedules
Extreme high in factories located in tropical regions leading to an increase in consumption under high-temperature conditions may raise manufacturing costs. and avoid high-intensity operations during extreme heat periods.risk temperatures equipment failures health issues among employees and a decline in Short term ? Labour costs: Elevated employee health risks may reduce working-hour efficiency and indirectly increase labour costs ? Provide employees with heat prevention supplies and health
overall work performance. per unit of product. monitoring services.? PP&E inventory and asset impaiment: Waterlogging risks may damage equipment and inventories increasing risks of ? Build an efficient drainage system and implement emergency
Extreme rainfall can result in waterlogging at factories and storage asset repair costs or impairment. plans for extreme rainfall.Extreme rainfall facilities in regions prone to heavy rain causing disruptions to Short/medium term
production lines equipment damage and losses of inventory. ? Operating costs: Production recovery and flood prevention response expenses may increase operating costs for the ? Collaborate with suppliers to establish alternative supply channels
period. and optimise logistics routes.? PP&E: Damage to factory structures storage facilities and logistics infrastructure may increase repair or reconstruction ? Reinforce factory structures and establish emergency plans for
Extreme winds may cause damage to factories and storage facilities expenditure. strong winds.Extreme winds located in coastal and windy areas leading to production halts Short/medium term
equipment damage and inventory losses. ? Supply chain costs: Constraints on warehousing and transportation may result in additional logistics expenses or ? Develop a comprehensive warehousing and transportation
substitute supply costs. mechanism to safeguard against wind damage.? Operating costs: Shortages of water resource supply may increase water abstraction costs or require the adoption of
Chronic Shortage of alternative water sources and water-saving measures raising ongoing operational expenditure.risks water Shortages of common water sources increase direct costs. Long term
? Track changes in public service policies for water supply.? Capital expenditure: To secure a production water supply investment in water resource management or water-saving
facilities may be required.? Operating costs: Enhanced climate-related regulations and compliance requirements may increase costs associated with
? Establish a sustainable development-related management
Policy and The introduction of more stringent global climate policies gradually compliance management reporting and disclosure audits and internal controls. framework.regulatory risks increases compliance pressures on businesses. Medium/long term ? Capital expenditure: To comply with new regulations or regulatory requirements upgrades or retrofits to production
equipment energy systems or management systems may be necessary. ? Promote low-carbon and energy-efficient production processes.? Operating revenue: If the low-carbon attributes of our products or brands fail to keep pace with changing market and
Consumer preferences shift towards low-carbon products whilst customer preferences sales volumes and revenue growth may be adversely affected. ? Develop low-carbon product lines and launch green publicity to
Transition risks Market risks stricter green requirements within supply chains will contribute to Long term enhance market competitiveness by obtaining product carbon higher overall supply chain costs. ? Operating costs: Heightened green requirements across the supply chain may increase costs related to raw material footprint certification or low-carbon related certification.procurement compliance certification and supplier management.The rapid advancement of low-carbon technologies such as clean ? Capital expenditure: Rapid updates in low-carbon technologies may increase investment expenditure in new equipment
energy and carbon capture is creating challenges in identifying and new processes or pilot projects. ? Prioritise R&D investments stay aligned with industry innovations Technology risks selecting the most optimal energy-saving processes or equipment Medium/long term and collaborate with universities and research institutions to ? Cash flows from operating activities: Continued technology investment and uncertain payback periods may put pressure
upgrades. address core technological challenges.on mid- to short-term cash flows.Energy structure Demand for clean energy is surging across various industries. In ? Some of the Company’s factory sites have begun attempts to use
adjustment some domestic markets the unit price of clean energy is now lower Medium/long term
? Operating costs: In certain regions clean energy is price-competitive and may help reduce energy procurement costs
than conventional energy thus enhancing benefits. and lower unit production costs.clean energy. We will continue to embrace the energy structure
transformation trend in the future.Smart grids and Extreme weather events are accelerating the need for upgrades to Opportunities grid resilience and energy storage thereby expanding the market for Medium/long term ? Operating revenue: Growth in demand for smart grids and energy storage may help increase revenue from related
? Continue to focus on smart energy management and other
energy storage products or business. integrated solutions for households industrial and commercial the Company’s energy storage solutions. users in global emerging markets.Circular economy The pressure surrounding electronic waste management is driving Medium/long term ? Operating revenue: Increased demand for product recycling reuse and full life-cycle management may create new
? Continue to promote Carlcare our professional after-sales service
development the need for full lifecycle management of equipment. revenue opportunities for services or products. brand to provide repair and recycling services further advancing resource recycling initiatives.2025 Environmental Social and Governance Report 14
Risk management
The Company conducts risk management assessments
based on industry characteristics and our own business Integration of employee health and safety management under extreme climate conditions into day-to-day operations
operations and gradually integrates climate-related risk
factors into risk management strategies through policy
studies case sharing and data collection.The Company regards safeguarding employees’ health and safety We have incorporated the impacts of extreme climate (particularly high temperatures) on employees’ health
under extreme climate conditions as a core responsibility and and safety into regular management establishing a management mechanism guided by the principles of
systematically incorporates it into day-to-day ESG management. “prevention first timely response and adequate protection” and systematically integrating it into annual
Risk and opportunity list We have established a graded response process based on administrative management and trade union work plans. We implement relevant measures across multiple
meteorological alerts and embedded relevant requirements into dimensions including energy security health care medical support and routine monitoring to ensure
daily office and site management: employees’ occupational safety and physical and mental well-being under extreme climate conditions.The Company examines the risks relevant to
operations and then identifies assesses and
updates the list of risks and opportunities
accordingly.Promptly send safety and protection reminders to employees
and keep emergency medicines and supplies at all workplaces
to provide basic support for unexpected incidents;
Business impact analysis
Reduce the impact of extreme weather on employee health.For example in response to extreme conditions such as high
temperature in summer the Company regularly carries out
Transsion assesses the potential impacts of the special care initiatives such as “Sending coolness in summer”
identified risks and opportunities on our business. provides heatstroke-prevention and cooling supplies for
frontline and outdoor workers reasonably schedules outdoor
work and rest time and strengthens safety training for high-
temperature operations;
Trannsitoiiotna pl laun mforromf unlaatliopn noiti s nar T
When alerts for cold waves typhoons and other events are
escalated we promptly carry out site safety inspections.Based on the business impact analysis the
Company formulates transition plans each
year adjusting resource allocation based on the
likelihood of identified risks occurring. Send protection reminders to employees under extreme-weather alerts2025 Environmental Social and Governance Report 15
Metrics and targets Circular EconomyWe have established a series of climate-related indicators with reference to International Financial Reporting Sustainability The Company proactively aligns with the national new development philosophy of “innovation coordination greenDisclosure Standard 2 - Climate-related Disclosures (“IFRS S2”) the Guidelines No. 14 of Shanghai Stock Exchange for Self- openness and sharing” seeking and creating new drivers of growth. We are dedicated to shaping the full lifecycle
Regulation of Listed Companies—Sustainability Report (Trial) and the HKEx’s ESG Reporting Code in order to dynamically management of our products and actively engaging in ecological construction and biodiversity protection with the goal of
track climate management performance. In 2025 the company continued to expand the scope of its climate management building an environmentally friendly enterprise.strengthen the tracking statistics and management of emissions data; meanwhile we conducted data collection and
calculation for Scope 3 greenhouse gas emissions for the first time in 2025 categorising and identifying three types of
Scope 3 emissions data. Going forward we will uphold the principles of scientific rigour and materiality and progressively Green Products
enhance the quality of greenhouse gas emissions data management. On the basis of strengthening our data foundations
we will advance climate-related target setting and explore corresponding emission reduction pathways providing scientific The Company systematically integrates green principles into full lifecycle product management covering raw material
data support for target formulation. procurement product design manufacturing packaging and logistics product use and recycling continuously reducing the
potential environmental impacts of our products.Targets Progress Raw material procurement and supply chain management
In 2025 Transsion continued to advance emission
reduction measures focused on production process
Supply
To reduce greenhouse gas emissions by optimization energy-saving equipment upgrades and Reduce the use of plastic coatings opt for recyclable grey board paper and
the application of renewable energy continuously packaging
2 implement the recycling and reuse of materials such as pallets and trays.% by 2030 enhancing its greenhouse gas emissions management optimisation
capabilities and steadily progressing toward the
achievement of its goals.In 2025 Transsion continued to improve electricity
efficiency and refined management through digital Control of Require suppliers to pledge not to use banned substances by signing the
To reduce electricity consumption intensity by energy management the application of intelligent banned substances Agreement on the Non-use of Banned Substances at the onboarding stage.
2% by 2030 equipment and energy-saving optimization in production and warehousing steadily advancing
toward the achievement of its goals.During mass production and delivery systematically manage the validity period
Selection of of restricted substance reports and strengthen cooperation with environmentally
green raw
materials responsible suppliers selecting renewable biodegradable or certified green raw
materials to reduce environmental impact.2025 Environmental Social and Governance Report 16
Product design and development Product packaging and logistics
Lifecycle environmental assessment
Conduct lifecycle assessments to assess the environmental impact of our products and identify areas for Optimising
improvement. packaging Minimise packaging volume and reduce the use of packaging materials wherever possible.design
Sustainable design
Factor in environmental performance during the design phase by selecting low-energy low-pollution solutions Using eco-
and enhancing the product’s lifespan and maintainability. Opt for recyclable and biodegradable materials such as corrugated paper cardboard boxes friendly
materials woven bags foam and pearl cotton bags for packaging.Lightweight material design
Adopt a lightweight design whilst ensuring product quality such as using the ultra-thin fibreglass board for the
battery cover substrate which both lightens the product and reduces raw material consumption. Improving Use packaging materials such as paper ink adhesive films and glues that meet RoHS 2.0
packaging
standards certification standards.Non-harmful materials
Use transparent silica-based polymer to make organic silicone leather phone battery covers enabling sustainable
design and production under solvent-free conditions. Orderly Collect and sort waste packaging materials such as plastic trays pallets and cardboard
packaging
recycling boxes for recycling by certified service providers.Manufacturing
Smart
logistics for In 2025 the Manufacturing Centre implemented the Smart Warehousing and Logistics Project
reducing at the Chongqing Factory achieving workshop-to-workshop material integration between
consumption the factory and suppliers within the industrial park thereby reducing the use of packaging
No-paint process Eco-friendly renewable materials Compliant emissions management materials for raw and auxiliary materials and lowering energy consumption during transport.Implement no-paint aesthetic Continue investing in research into Str ict ly comply with local
materials for mobile phone eco-friendly renewable materials. ecological and environmental Product usage
casings to effectively control We have developed mobile phone laws and regulations construct
VOC emissions reducing harmful back covers from coffee grounds and operate environmental
gas and wastewater discharge. eco-leather and coconut eco- protection facilities and treat Product Carry out rigorous laboratory testing and safety checks at a CNAS-level reliability and safety reliability
leather which not only protect production exhaust to ensure testing laboratory on products before they leave the factory.the environment but also foster pollutant discharge meets
a heart-to-heart connection with relevant standards. Improved Increase the load per pallet to improve the overall loading efficiency of containers reduce
local communities. transport efficiency packaging material use and lower energy consumption during air and sea freight.2025 Environmental Social and Governance Report 17
Product recycling
Repair and recycling services Compliant disposal of electronic waste Promotion of the philosophy of recycling
Provide repair and recycling services Establish standards for the scrapping Actively promote the environmental
through the professional after-sales of defective products and collaborate protection philosophy and organize
service brand Carlcare. with certified local recycling agencies green recycling awareness campaigns
to ensure proper disposal of electronic in certain countries to raise public
waste. awareness of environmental protection.Eco-friendly organic silicone leather
Energy Storage Technology and Products
We have developed a new type of eco-friendly synthetic leather using silicone-based polymers and applied it to the
battery cover component of the SPARK GO 5G project. This organic silicone leather material requires no water organic
solvents or chemical additives during production and features low-carbon environmental performance and no release of
hazardous substances. Based on the understanding of uneven power infrastructure and insufficient stable electricity supply in target markets the
Company makes energy storage technology as one of the core drivers for deepening localised innovation. While enhancing
the user experience of end products the Company focuses on the R&D of efficient low-cost and adaptable energy storage
systems to provide customers and consumers worldwide with energy storage products and one-stop energy solutions.The Company has carried out R&D manufacturing and sales covering new energy power
equipment such as solar and energy storage systems:
Developed multiple se- Launched lithium bat- Provided integrated
ries of hybrid grid-tie tery products in multi- modular one-stop
and off-grid inverter ple capacity specifica- energy solutions for
products spanning 0.5 tions energy storage different application
kW to 300 kW. all-in-one units and scenarios.PV modules.By continuously advancing energy storage technology R&D and product commercialisation we are expanding our product
TECNO SPARK GO 5G featuring an organic silicone leather battery cover capabilities in energy-related fields supporting the practical needs of global customers and consumers across diversified
energy use scenarios.2025 Environmental Social and Governance Report 18
Transsion’s energy solutions Zero-carbon hotel project in Maasai Mara
Guided by customer needs the Company continuously develops and refines energy In Kenya’s Maasai Mara region the Company participated in the deployment of a PV-
storage products and technologies. We have launched two product lines namely energy storage microgrid (534 kWp PV + 600 kW / 1290 kWh energy storage) providing
itel Energy and DYQUE and established a dual-track product technology roadmap: a an off-grid power solution for a local zero-carbon hotel. The project adopts a DC-coupled During the Reporting Period the
general-purpose line and a premium line. These offerings provide reliable power support PV-energy storage system with virtual synchronous generator (VSG)-based off-grid
for households small businesses industrial users and public-sector utilities across operation delivering stable electricity centred on clean energy. Whilst ensuring the hotel signing rate of the Agreement on
emerging markets. can operate continuously it reduces reliance on conventional energy sources and minimises the Non-use of Banned Substances
impacts on the local ecological environment. In addition to supporting regional sustainable among all material suppliers for
development the project also provides a demonstrative example of clean energy use in the Company’s energy storage
eco-tourism settings.products reached 100%.The Company integrates energy storage
technology with local needs to deliver
sustainable user-centred energy solutions.By providing stable and reliable power
it helps meet essential daily needs and
supports households in income-generating
activities. Through localised innovation and
intelligent technologies it also enhances
product suitability and user experience in
complex environments.2025 Environmental Social and Governance Report 19
Use of Resources
The Company incorporates resource usage requirements including energy and water resource management into daily
operations and management mechanisms. Through technological improvements digital monitoring and employee * Refrigeration system and load management:
behaviour guidance we strive to reduce resource consumption intensity and achieve environmental objectives. By adding centrifugal chillers and plate heat exchangers the plant improved the energy efficiency ratio of air
conditioning system. Combined with a “water storage technology and peak-valley electricity price adjustment” solution
Energy Management it uses off-peak nighttime electricity to make ice and store refrigeration capacity to meet daytime refrigeration demand. With year-on-year output growth the increase in energy consumption per unit was lower than the increase in output.Focusing on major energy use scenarios such as manufacturing operations office and public facilities logistics and
transport and digital infrastructure the Company continuously advances energy efficiency improvements and renewable * Smart warehousing energy savings:
energy applications. Through a combination of institutional management technical upgrades and behavioural guidance we In logistics and warehousing scenarios the Chongqing Factory completed the development of a smart warehousing
reduce energy consumption and operating costs. system achieving a “lights-out warehouse” operating model and reducing electricity demand for warehouse lighting.Meanwhile the central warehouse formulated and implemented the Central Warehouse Lighting Management Policy to
Energy Efficiency Improvement in Manufacturing standardise lighting practices and reduce unnecessary electricity consumption.In manufacturing we treat energy cost per unit of product as a key factor in manufacturing cost control and include it in the Clean Energy Application
factory performance indicator system for routine management. These indicators are reviewed by the Manufacturing Centre
at regular business meetings driving the ongoing identification of energy-saving opportunities and the implementation of The Company continues to promote the application of renewable energy in production and operational scenarios. In 2025
improvement measures. the Bangladesh Factory built its own solar PV facility with an installed capacity of 509 kW reducing the consumption of
In addition we systematically promote energy efficiency improvement measures centred on production process purchased electricity. In logistics and warehousing solar PV facilities have also been installed at some warehouses to
optimisation equipment operation and energy-use management: support their operational electricity needs.Process and equipment optimisation:
Systematic energy management requires taking production
processes and manufacturing techniques as key entry
points. By identifying energy consumption risk points across
each production process conducting energy consumption
analyses and implementing process and equipment
upgrades we actively promote a gradual reduction in unit
energy consumption.After introducing an intelligent air compressor management
system the Chongqing Factory improved air compressor efficiency
and achieved overall energy savings. Intelligent air compressor management
Solar PV facility at the Bangladesh Factory
system at the Chongqing Factory2025 Environmental Social and Governance Report 20
Digital Energy Management and Monitoring Water Resource Management
To enhance the granularity of energy management the Company continues to advance digital energy governance:
The Company’s water use is mainly associated with employee living and office needs as well as the operation of public
facilities. Focusing on water metering water conservation management and compliant wastewater discharge the Company
In 2025 the Company updated the equipment procurement standards by adding requirements for smart circuit continues to promote standardised management and efficiency improvements in water resource use.breakers enabling real-time monitoring of equipment electricity use;
In terms of water sources Shenzhen Nanchang and Chongqing factories all obtain water from municipal supply systems.Overall water resources in these regions are relatively sufficient and current pressure on water sources is limited. Water
withdrawals at these factories are mainly used for employee living and public facility operations and do not involve large-
The Chongqing Factory advanced the implementation of an energy management system using data-driven
monitoring of energy use across production lines and key equipment in workshops providing data support for scale industrial water use.subsequent energy-saving optimisation;
Water Metering and Basic Management
In the mobile internet business the Company optimised operating costs and energy consumption associated with
cloud-based operations by building a full-stack AI technology platform optimising cloud architecture nodes deploying
containerised clusters and integrating and scheduling content delivery network (CDN) resources thereby improving We strengthen water use monitoring and control through institutionalised management:
resource centralisation and operations and maintenance efficiency.We have formulated and implemented the Environmental Management Procedures to standardise wastewater pollution
prevention and treatment. The procedures clarify requirements for the collection and treatment of industrial and domestic
wastewater as well as pollutant concentration testing ensuring that wastewater discharge complies with relevant laws and
Energy-saving Management for Offices and Public Facilities regulations.By installing and maintaining water meters we refine water use statistics and reduce ineffective consumption and potential
waste.For energy management in offices and public facilities the Company integrates policy development with behavioural
guidance embedding energy-saving requirements into day-to-day operations. The Company has implemented the
Management Regulations for Office Environmental Safety which standardise energy-use behaviours in the office
environment around energy conservation emissions reduction and resource recycling and are carried out in on-site Process and Facility Optimisation Directions
management and execution.The Company has set recommended air conditioning temperature standards promotes “switch off when leaving” and Based on the current water use structure we explore ways to improve water efficiency by
strengthens power management for lighting air conditioning and non-continuously used equipment. It also promotes optimising the operation of public facilities.paperless working and duplex printing to reduce paper consumption. In terms of resource recycling the Company has
established waste-sorting and recycling points and a secondary paper collection mechanism. Recyclables are centrally We conducted diagnostic assessments on the cooling water systems of central air conditioning and independent air conditioning units. By improving the cooling-water circulation system optimising pipelines and adjusting make-up water
managed and handed over to certified recycling agencies for treatment. control the recycling rate of cooling water has been increased.To ensure effective implementation of policies the administrative department has taken the lead in organising energy- Operating and maintenance procedures for air conditioning cooling water systems have been established specifying the
saving and environmental safety inspections and incorporated the results into routine management assessments. Through frequency of water quality monitoring and seasonal operating strategies. By improving system efficiency overall water
consumption has been indirectly reduced.ongoing communications we raise employees’ awareness of energy conservation. In 2025 the Shanghai office underwent
a third-party energy audit and the Company developed the next phase of dedicated energy-saving and emissions reduction
action plans based on actual energy use.2025 Environmental Social and Governance Report 21
Wastewater Treatment and Compliant Refined water management for administrative offices in the Chongqing region
Discharge
Shenzhen Nanchang and Chongqing factories are all equipped In 2025 the Company integrated refined water management into day-to-day operations:
with domestic sewage treatment facilities. After treatment
wastewater is discharged into the municipal sewer network and Water monitoring and anomaly identification
conveyed to municipal wastewater treatment plants for centralised
treatment. The Company continuously manages the quality of The Company established and maintained water use records and regularly logged readings from the main water meter and sub-meters in key areas. Through data
discharged water in accordance with regulatory requirements to comparison abnormal water use during non-working hours was identified in a timely manner providing a basis for leak detection and investigation.ensure compliant discharge.Facility inspection and leak prevention and control
Water-saving Management for Offices The Company included water supply pipelines restrooms and pantries in routine inspection checklists with a focus on taps toilet tanks and valve connections to
and Public Facilities reduce hidden leakage.The Company promotes water-saving practices through a Employee behaviour guidance
combination of institutional guidance and day-to-day management.We integrate water-saving requirements into on-site office The Company posted water-saving reminder signs at water-use points and promoted the habit of “turning off after use” through internal communications and
management and conduct ongoing inspections of facilities such meeting reminders. In landscaping and cleaning activities that involve shared water use work methods were optimised to reduce direct water flushing.as taps and washbasins to reduce leaks and prevent unnecessary
water loss. In 2025 the Company introduced reminders in
restrooms encouraging water-saving toilet use guiding employees
to develop reasonable water-use habits.Management of Other Raw Materials
The Company improves efficiency in the management
of other raw materials by optimising production and
logistics processes. In 2025 we implemented the Smart
Warehousing and Logistics Project at the Chongqing
Factory achieving workshop-to-workshop material
integration with suppliers within the industrial park and
reducing packaging use for auxiliary and raw materials.2025 Environmental Social and Governance Report 22
Emissions and Pollution Management Exhaust Treatment
For different types of exhaust generated during production the Company implements classified treatment and precise
Adhering to the principles of “waste minimisation waste valorisation and safe treatment” the Company continuously control in accordance with relevant laws and regulations emission standards and competent authority requirements
enhances waste and pollution prevention and control management. We reduce waste generation by optimising continuously enhancing the standardisation and effectiveness of exhaust treatment to ensure stable and compliant
production processes strengthen the classified collection and compliant disposal of hazardous waste and strictly control emissions.environmental impact factors such as wastewater exhaust and noise. Meanwhile we incorporate ecological principles
at the product design stage progressively increase the proportion of renewable materials used promote the recycling of Shenzhen Tecno Factory and Nanchang Factory adopt an “activated carbon adsorption” process to treat
end-of-life electronic products and collaborate with industrial chain partners to build a closed-loop resource management organic exhaust generated during production. The Company implements enclosed collection at pollutant
mechanism. These facilitate the effective conversion of waste into renewable resources and support the Company’s green Organic generation points and combined with end-of-pipe treatment facilities achieves centralised treatment
low-carbon transformation and sustainable development objectives. exhaust and effective purification of exhaust. Supporting process flow diagrams for exhaust treatment have been
treatment developed clarifying treatment stages and control points to ensure standardisation and traceability of the
At the institutional level the Company has formulated and implemented the Environmental Management Procedures exhaust treatment process.to centrally manage pollution prevention and treatment for wastewater exhaust noise and waste. The procedures
require each factory to establish supporting collection and treatment facilities and to conduct pollutant concentrationtesting in accordance with applicable regulations ensuring compliant discharge. Meanwhile the Company implements Based on process characteristics the Chongqing Factory applies a “high-efficiency filtration + two-stagethe Management Regulations for Office Environmental Safety to standardise the centralised collection and classified activated carbon adsorption” treatment process to exhaust generated from welding cleaning and wiping
management of hazardous waste such as waste batteries and spent fluorescent tubes in office areas. Professional Process
exhaust and operations. At the same time the Factory strengthens the management of emissions from hazardous recycling channels are engaged for different waste streams to promote proper disposal and resource recovery.multi-source waste storage and catering fume emissions. According to third-party monitoring results indicators such as particulate matter non-methane hydrocarbons (“NMHC”) and tin compounds in exhaust emissions all
emission comply with the limits set out in the Integrated Emission Standard of Air Pollutants (DB 50/418-2016) while
control fugitive emissions comply with the special limits specified in the Standard for Fugitive Emission of Volatile
Organic Compounds (GB 37822-2019).In 2025 the Company did not experience any material environmental pollution incidents. Compliance Monitoring and Environmental Risk Control
The Company continues to conduct external third-party testing and routine internal monitoring of exhaust emissions
Pollutant Management and compiles and analyses monitoring data. Factories under the Manufacturing Centre monitor pollutant discharge
concentrations in accordance with national laws and standards. Meanwhile the Company organises environmental
Transsion strictly adheres to the Integrated Emission Standard of Air Pollutants and other relevant national and local risk identification and emergency management drills to enhance prevention and response capabilities for potential
environmental laws and regulations and has established a pollutant management system covering key pollution sources environmental risks.such as exhaust and waste. Through a combination of institutional management and technical governance measures
the Company implements end-to-end control over pollutant generation collection treatment and discharge ensuring
environmental risks remain within a controllable range.Pollution Prevention and Treatment Management Mechanism During the Reporting Period domestic factories of the Company actively implemented pollution source collection
and treatment measures and conducted environmental risk identification and emergency management drills.The Company has formulated and implemented the Environmental Management Procedures to centrally manage the
prevention and treatment of pollutants such as exhaust and waste. The policy requires each factory to establish supporting Annual environmental monitoring achieved a 100% compliance rate and no material adverse impacts were
collection and treatment facilities according to pollutant types and to conduct pollutant concentration monitoring in caused to employees or residents in surrounding communities.accordance with applicable laws and standards ensuring pollutant discharge complies with regulatory requirements.2025 Environmental Social and Governance Report 23
Waste Management
Through scientific and systematic waste management measures the Company reduces negative environmental impacts
arising from production and operations and advances green transformation through waste sorting recycling and reuse Recycling network
reduction and harmless treatment. and coverage
Hazardous Waste Carlcare has established more than 2000 service outlets in over 70 countries and regions worldwide providing
infrastructure support for electronic waste recycling. The scope of recycled products covers electronic products of
The Company carries out standardised management of hazardous waste in accordance with the National Catalogue of both the Company’s own brands and non-owned brands. For the Company’s own brands recyclable items include
Hazardous Wastes mobile phone products such as mobile phone main unit motherboards batteries screens and chips as well as . Hazardous waste generated in production activities includes spent cleaning liquids scraps substandard digital accessories and household appliances such as televisions laptops refrigerators air conditioners speakers
products and components waste filter cartridges waste activated carbon waste hazardous chemical packaging materials and related components. While providing repair services the Company also recycles products that have reached
oily condensate wastewater and waste UV lamps among others. Each factory has established standardised temporary end-of-life. In addition the Company recycles mobile phones and related core components from brands other than
hazardous waste storage rooms with epoxy mortar anti-seepage layers laid on the ground and prominent warning signs Transsion further expanding the coverage of its electronic waste recycling network.installed reducing environmental risks during temporary storage and transfer.Recycling methods
During the Reporting Period all hazardous waste generated by the Company during production was entrusted to
qualified third-party agencies for legal transportation and disposal ensuring a 100% compliant disposal rate. Consumers may participate in electronic waste recycling through various channels such as drop-off mailing direct
collection or door-to-door collection and may also use Carlcare service outlets for centralised collection. During
the recycling process the Company does not charge consumers any fees and in certain cases provides trade-in
discounts and other purchase incentives.General Industrial Waste
The Company entrusts qualified resource recycling vendors for disposal and enhances the level of resource utilisation of
general industrial waste through graded and classified management ensuring that the disposal process is compliant and
controllable.Recycling advocacy
Electronic Waste
The Company promotes the philosophy of electronic waste recycling and reuse globally. Through dedicated recycling
Relying on our professional after-sales service brand Carlcare the Company continues to promote the recycling and reuse programs and environmental awareness campaigns irregularly we educate consumers on the importance of
of electronic waste within our operating regions. The Company strictly complies with the laws and regulations of each environmentally responsible recycling of electronic products ensuring that electronic waste is effectively collected
country or region in which it operates and follows the Basel Convention and its Basel Ban Amendment explicitly prohibiting and properly treated locally.the export of electronic waste to non-OECD countries.2025 Environmental Social and Governance Report 24
Environmental Compliance and Ecosystem and
Hazardous Substance Management
Biodiversity Protection
The Company has established and implemented the Hazardous Substance Management Specification systematically controlling
hazardous substances throughout the product life cycle covering key stages such as design materials production and shipment
The Company systematically integrates ecological and environmental protection requirements into production operations and ensuring effective prevention of related risks.product management continuously reducing potential impacts on the environment and ecosystems.Environmental Compliance Management Design Material management Production process Shipment
At the product initiation The Company strictly selects sup- Environmental controls are Finished products are subject to
By improving our internal environmental management system and strengthening measures such as water conservation and stage hazardous substance pl iers that meet environmental implemented throughout the sampling inspections for hazard-
recycling and reuse the Company achieves green development objectives and promotes a win–win outcome for environmental control requirements are protection requirements procures production process and tools ous substances to ensure com-
protection and economic development. In 2025 Shenzhen Transsion Holdings Co. Ltd. (including one subsidiary) Shenzhen Tecno specified in product defi- environmentally compliant materials and auxiliary materials are pliance with relevant regulations
Technology Co. Ltd. Chongqing Transsion Technology Co. Ltd. and Nanchang Chuanshuo Technology Co. Ltd. all received ISO n i t i on documents and conducts hazardous substance test- managed in a standardised and customer requirements.materials compliant with ing on materials and signs environ- manner to prevent the risk of
14001 Environmental Management System certification. environmental standards mental protection agreements with cross-contamination.
are selected. suppliers to clarify the responsibilities
of both parties.Certificate CN25/00001160
The management system of
Nanchang Chuanshuo Technology
Co. Ltd.Unified Social Credit Code: 91360106MACAGT5C4G
Business Registration Address: 2nd Floor Building 2 Optoelectronic No. 2 Park Yaohu West
Avenue Nanchang High tech Industrial Development Zone Nanchang City Jiangxi Province
P.R. China
Business Operation Address: First and Second Floors Building 2 Optoelectronic No. 2 Park Yaohu
West Avenue Nanchang High tech Industrial Development Zone Nanchang City Jiangxi Province
P.R. China
has been assessed and certified as meeting the requirements of
ISO 14001:2015 Ecosystem Protection
For the following activities
Manufacture of mobile phones (export only)
The Company reviews the ecological governance conditions in the locations where it operates and seeks to avoid any adverse
This certificate is valid from 26 February 2025 until 25 February 2028 and remains valid subject to satisfactory
surveillance audits.Issue 1. Certified since 26 February 2025
impacts of our production and operations on the external environment and ecosystems. In selecting factory sites the Company
Authorised by
Liz Moran
Business Manager
SGS United Kingdom Ltd
Rossmore Business Park Ellesmere Port Cheshire CH65 3EN UK strictly avoids establishing reconstructing or expanding factories within or in the vicinity of ecological conservation red lines or
t +44 (0)151 350-6666 - www.sgs.com
in areas with important ecological functions. Construction only commences after the Company obtains environmental impact
This document is an authentic electronic certificate for Client’ business purposes use only. Printed version of the electronic certificate are permitted and will be considered as a copy. This
document is issued by the Company subject to SGS General Conditions of certification services available on Terms and Conditions | SGS. Attention is drawn to the limitation of liability
indemnification and jurisdictional clauses contained therein. This document is copyright protected and any unauthorized alteration forgery or falsification of the content or appearance of
this document is unlawful.Page 1 of 1 assessment approval and the “three simultaneous requirements” for environmental protection for project construction management
are strictly implemented thereby reducing negative impacts on ecosystems.ISO 14001 Environmental ISO 14001 Environmental ISO 14001 Environmental ISO 14001 Environmental
Management System certification Management System Management System Management System
of Transsion Holdings Co. Ltd. certification of Shenzhen Tecno certification of Chongqing certification of Nanchang Biodiversity Protection
(including one subsidiary) Technology Co. Ltd. Transsion Technology Co. Ltd. Chuanshuo Technology Co. Ltd.With reference to the framework of the Taskforce on Nature-related Financial Disclosures (TNFD) the Company has conducted a
All production bases strictly comply with applicable environmental protection laws and regulations and relevant standards in China preliminary review of impacts and dependencies in relation to biodiversity. We use the LEAP (Locate Evaluate Assess and Prepare)
formulate and implement emergency plans for environmental incidents and complete required government filings. Emergency plans natural risk assessment model to identify relevant risks and opportunities.clearly define the emergency organisational structure division of responsibilities and response procedures and environmental risk
response capabilities are continuously enhanced through annual drills.Locate Evaluate Assess Prepare
Determine whether the Identify the assessment Assess the business Develop response
Company’s operational factors for the Company’s impacts based on the strategies or establish
sites are close to or dependence on and identified dependence regular operational
In 2025 Transsion did not experience any material environmental incidents. located within biodiversity impact on nature. and impact factors. mechanisms.protection areas.2025 Environmental Social and Governance Report 25
02 Response to SDGsSocial
Response to SSE Topics
We are committed to continuously enhancing our product quality management system with a strong focus Safety and Quality of Products and Services Innovation-driven Data Security and Customer Privacy
on risk mitigation and privacy protection. We strive for excellent level of innovation delivering intelligent Protection Ethics of Science and Technology Supply Chain Security Equal Treatment to Small and
safe and user-centric high-quality products that drive improved customer satisfaction. We recognise that our Medium-sized Enterprises Employees Rural Revitalisation and Contributions to the Society
employees are the cornerstone of the Company’s long-term sustainable development. By nurturing talent and
strengthening core human capital we aim to collectively foster the continued creation of value at Transsion.Upholding the principle of mutually beneficial cooperation we work in close partnership with both domestic Response to HKEx Topics
and international stakeholders to build a sustainable value chain. In alignment with national priorities we
actively support rural revitalisation initiatives engage in public welfare programs and remain committed to B1: Employment; B2: Health and Safety; B3: Development and Training; B4: Labour Standards; B5:
giving back to society—demonstrating our dedication to responsible corporate citizenship. Supply Chain Management; B6: Product Responsibility; B8: Community Investment2025 Environmental Social and Governance Report 26
Product and Service Safety and Quality Impact risk and opportunity management
Governance Quality Management System
The Company places a high priority on ensuring the safety and quality of its products and services. The Deputy General The Company strictly complies with the Product Quality Law of the People’s Republic of China and relevant laws and
Manager is responsible for quality management across the Company. Dedicated governance structures—namely the regulations in the places where it operates and continuously improves its quality management.Quality Management Department and the Customer Service Centre—have been established to oversee product quality and
customer service management. These departments are tasked with formulating and implementing policies and standards At the implementation level the Company organises relevant departments to systematically identify risks and opportunities
relating to product safety and service quality enhancing quality control and customer service systems. Meanwhile by in various business processes. In accordance with the Procedures for Managing Organisational Environment and
carrying out special initiatives to enhance safety quality and service excellence we strengthen responsibility promotion and Stakeholder Requirements and the Process Risk Identification and Evaluation Control Procedure the Company carries
implementation supervision thereby improving overall quality management standards and customer service capabilities. out the identification of and planning for risks and opportunities and documents the results in the QMS Process Risk
Identification and Control Table and the List of Risk and Opportunity Response Measures. By transforming potential risks
Strategy into identifiable assessable and manageable matters the Company provides support for steady operations and continuous
improvement.The Company strictly adheres to all applicable quality management regulations and has developed a comprehensive
quality management system supported by a robust risk prevention framework. The Company proactively obtains quality Quality Management System and Certification
management system certifications through standardised control procedures and professional training. These measures are During the Reporting Period Shenzhen Transsion Holdings Co. Ltd. (including two subsidiaries) Shenzhen Tecno Technology
aimed at the continual improvement of product quality and the sustained elevation of customer satisfaction. Co. Ltd. Chongqing Transsion Technology Co. Ltd. and Nanchang Chuanshuo Technology Co. Ltd. passed the ISO 9001
Quality Management System certification. Based on the ISO 9001 standard the Company has established a quality
Metrics and targets management system and mechanisms covering the entire product life cycle.Targets Progress Certificate CN18/31974 Certificate CN24/00002809
The management system of The management system of
SHENZHEN TECNO TECHNOLOGY Nanchang Chuanshuo Technology
CO. LTD Co. Ltd.Shenzhen Transsion Holdings Co. Ltd. (including two subsidiaries) Shenzhen Unified Social Credit Code: 91440300555406362K Unified Social Credit Code: 91360106MACAGT5C4G Business Registration Address: 101 Building 24 Waijing Industrial Park Fumin Community Business Registration Address: 2F Workshop 2 Optoelectronic No. 2 Park Yaohu West Road
Fucheng Street Longhua District Shenzhen City P.R. China Nanchang High-tech Industrial Development Zone Nanchang City Jiangxi Province P.R. China
Business Operation Address: 101 Building 24 Waijing Industrial Park Fumin Community
Fucheng Street Longhua District Shenzhen City P.R. China Business Operation Address: 1F& 2F Workshop 2 Optoelectronic No. 2 Park Yaohu West Road
Tecno Technology Co. Ltd. Chongqing Transsion Technology Co. Ltd. and Nanchang High-tech Industrial Development Zone Nanchang City Jiangxi Province P.R. China has been assessed and certified as meeting the requirements of Increase the coverage of quality ISO 9001:2015 For the following activities has been assessed and certified as meeting the requirements of
Manufacture of mobile phones ISO 9001:2015
For the following activities
certifications for Transsion-related entities Nanchang Chuanshuo Technology Co. Ltd. have successfully obtained ISO 9001 Manufacture of mobile phones (export only)
Quality Management System certification.This certificate is valid from 19 December 2024 until 18 December 2027 and remains valid subject to satisfactory
surveillance audits.Issue 3. Certified since 19 December 2018 This certificate is valid from 11 May 2024 until 10 May 2027 and remains valid subject to satisfactory surveillance audits.Issue 1. Certified since 11 May 2024
The Company has established multiple reliability and imaging laboratories both
Authorised by
Authorised by Jonathan Hall
Liz Moran Global Head - Certification
within China and overseas. These facilities are equipped to conduct testing on the Business Manager Services SGS United Kingdom Ltd SGS United Kingdom Ltd Expand the coverage of domestic and Rossmore Business Park Ellesmere Port Cheshire CH65 3EN UK Rossmore Business Park Ellesmere Port Cheshire CH65 3EN UK t +44 (0)151 350-6666 - www.sgs.com t +44 (0)151 350-6666 - www.sgs.com The certification information can be verified on the web site of Certification and Accreditation Administration of the People’s Republic of The certification information can be verified on the web site of Certification and Accreditation Administration of the People’s Republic of China www.cnca.gov.cn China www.cnca.gov.cn
international standards used in product reliability raw material certification and standards development of smart mobile
testing and strictly control the use of devices and peripheral products. The testing capabilities align with both domestic This document is an authentic electronic certificate for Client’ business purposes use only. Printed version of the electronic certificate are permitted and will be considered as a copy. This This document is an authentic electronic certificate for Client’ business purposes use only. Printed version of the electronic certificate are permitted and will be considered as a copy. This document is issued by the Company subject to SGS General Conditions of certification services available on Terms and Conditions | SGS. Attention is drawn to the limitation of liability document is issued by the Company subject to SGS General Conditions of certification services available on Terms and Conditions | SGS. Attention is drawn to the limitation of liability indemnification and jurisdictional clauses contained therein. This document is copyright protected and any unauthorized alteration forgery or falsification of the content or appearance of indemnification and jurisdictional clauses contained therein. This document is copyright protected and any unauthorized alteration forgery or falsification of the content or appearance of this document is unlawful. this document is unlawful.Page 1 of 1 Page 1 of 1
product materials and international standards including GB/T 2423 GB/T 17626 GB/T 4208 and YD/
T 1539. Shenzhen Transsion Holdings Shenzhen Tecno Technology Chongqing Transsion Nanchang Chuanshuo
Co. Ltd. (including two Co. Ltd. ISO 9001 Quality Technology Co. Ltd. Technology Co. Ltd.Enhance global overall Customer The Company achieved a global Customer Satisfaction Score (CSAT) of around subsidiaries) ISO 9001 Management System ISO 9001 Quality ISO 9001 Quality
Satisfaction (CSAT) 94% in 2025. Quality Management System certification Management System Management System
certification certification certification2025 Environmental Social and Governance Report 27
Quality Standards and Business Processes
The certifications obtained for the
As of 31 Company’s products included CE The Company continues to improve quality-oriented business processes and standard systems.December 2025 CB FCC WEEE BIS CA65 RoHS Through systematic review targeted optimisation and standardisation initiatives we continuously
and REACH etc. enhance product compliance quality stability and operational efficiency thereby strengthening the
foundation of quality management.Business The Company continuously optimises major business processes including non-conforming product Product Quality Management Mechanisms
Process management standards rework management processes quality management standards for pilot
Optimisation production projects as well as the management processes of software projects and pre-installation and
user experience management processes. These efforts help enhance product compliance management
Research and Through structured R&D quality planning and rigorous quality assurance and operational efficiency.development management practices quality control and review processes
process quality are embedded throughout product development to ensure The Company continues to improve and update quality standards. During the Reporting Period we
compliance with expected quality standards and the delivery Quality optimised multiple product and material quality standards covering the user battery life experience
of the project according to the quality requirements. Standards standard for smartphones appearance inspection standard for the structural components of
Optimisation smartphones carton inspection standards coaxial cable certification standards and protective film
inspection standards among others.Quality standards The establishment and management of product quality
standards ensure that products meet defined quality The Company has carried out a range of special process optimisation initiatives including legal and
requirements throughout their lifecycle. This encompasses regulatory identification and special enhancements to management special reviews of the environment
product lifecycle management well-defined product and Special Process health and safety (EHS) system optimisation of the environmental protection system full-dimensional
component standards as well as certification of individual Optimisation unannounced inspections on suppliers the review of the quality management process framework and
components. the review of material lifecycle management processes.Incoming material By controlling incoming material quality and ensuring The Company continues to advance the development and improvement of the documentation system.quality that materials meet established quality standards before Standardised During the Reporting Period more than 200 standardised documents and more than 200 forms were
entering the production process we safeguard the stability Documentation updated ensuring the continuous improvement and effective operation of process mechanisms.of material quality during production. Development
Process quality Focusing on the production process we implement process
quality planning quality control quality assurance handling
of abnormal issues and continuous improvement to ensure
stable quality during production.During the Reporting Period the Company did not experience any major safety or quality
Testing and Through systematic product testing and certification liability incidents related to products and services.certification processes we ensure that products comply with quality and
safety standards guaranteeing product stability reliability
and market compliance. Product Quality Training
The Company has systematically strengthened the internal quality management capabilities by
After-sales service Through after-sales issue management and indicator delivering training on ISO 9001 ISO 14001 and ISO 45001 system standards. During the Reporting
quality management we continuously enhance customer
satisfaction and improve product quality. Period over 80 training sessions on quality management and product inspection were conducted
across areas such as R&D incoming materials and manufacturing continuously deepening the
Company’s quality control system.2025 Environmental Social and Governance Report 28
Quality Risk Management Product Safety and Reliability
The Company has established a comprehensive quality risk prevention framework guided by internal policies such as the Process Risk Identification and The Company has established and operates multiple reliability laboratories and imaging
Evaluation Control Procedure and the Risk and Opportunity Response Planning Procedure . These systems enable structured identification assessment and laboratories domestically and overseas systematically building capabilities in whole-
response to quality-related risks. device reliability testing raw material certification and quality standard formulation for
intelligent mobile devices and peripheral products. Our testing capabilities are aligned
with both domestic and international standards including GB/T 2423 GB/T 17626 GB/
Quality Audits T 4208 and YD/T 1539 among others. A wide range of safety and reliability tests are
conducted such as drop testing high and low temperature environment testing leakage
testing waterproof testing flame retardancy testing high-temperature short circuit
Aligned with industry standards the Company continues to conduct quality management system audits. In 2025 internal audits of the ISO 9001 Quality testing heavy object impact compression resistance high-voltage resistance lightning
Management System were carried out across all domestic manufacturing sites alongside third-party external audits in order to systematically assess the surge high-voltage switching and automated APK testing in order to assess the safety
quality management operations. According to the potential risk points identified during the assessment process we promoted specific improvement measures performance of products under complex usage scenarios.to further consolidate quality assurance.With respect to battery safety management the Company ensures product safety by
setting stringent standards and strengthening baseline safety controls. We prioritise the
Product Inspection selection of long-life battery constituent materials. While meeting safety performance
requirements we also take into account environmental protection recyclability and
The Company has developed detailed inspection standards covering incoming materials manufacturing processes and finished product shipment. These flame-retardant requirements extending battery service life as far as possible and
standards apply across the Company’s in-house factories central warehouses subcontracted sites and overseas manufacturing sites. further strengthening battery safety and environmental requirements.Product Recall All-Round FastCharge 3.0
The Company attaches great importance to after-sales service and consumer rights protection. We have established a comprehensive product recall The Infinix Note 50 Pro+ supports 100W
management mechanism and standardised recall initiation execution and summary processes by formulating and implementing the Product Recall Control wired charging 50W wireless charging 10W
Procedure . Relying on a component-level product traceability system we achieve rapid identification precise location and effective handling of potential wired reverse charging and 7.5W wireless
quality issues. reverse charging it can be fully charged in
just 32 minutes in hyper mode. Cheetah X2
chip’s AI optimisation helps maintain battery
Transsion Holdings Product Recall Management Process capacity at no less than 80% over the long
term. Even under extreme conditions just 1%
battery is enough for up to 2.2 hours of calls
02 Form product 04 Issue recall
recall team or 30 minutes of navigation. It also delivers notice
No strong charging performance in demanding product quality-related usage scenarios helping to protect battery
recall incidents occurred during 01 Receive 03 Determine life and preserve overall phone health.the Reporting Period. problem feedback recall scope
08 Record 06 Handle recalled
keeping products
07 Corrective and 05 Recall and
preventive actions reassurance policy2025 Environmental Social and Governance Report 29
Customer Satisfaction Management Innovation-driven
Guided by a “customer-centricity” service philosophy the Company formulates and continuously improves policies processes
and standards relating to service quality management establishing robust service quality control and continuous improvement
mechanisms. By clarifying management responsibilities standardising service processes and strengthening process control Governance
the Company ensures effective implementation of service standards across all service stages continuously enhancing service
consistency professionalism and customer satisfaction and strengthening overall customer service capabilities.The Company continues to strengthen its user-focused and technology-driven R&D capabilities. It has established the
Technology Management Team (TMT) composed of a review team consisting of the R&D director the chief architect
Service Quality Assurance System and the head of the Technology R&D Department and supported by the heads of various fields responsible for guiding
The Company has established and implemented the Consumer Voice Processing Guidelines and the Voice of the Consumer technological direction managing resource allocation and supporting technology investment decisions. Under the TMT the
Circulation and Closed-Loop Process building a full-process management mechanism covering complaint reception issue analysis Technical Management Group (TMG) has also been established composed of domain-specific technical experts responsible
and resolution feedback. Consumer voices are collected through multiple channels including customer service hotlines the official for the management of technology field directions analysis and review of technical issues and the development of the
website and the Carlcare App. Through the recording and analysis of key indicators such as Dissatisfaction Reasons(DSAT) and Root technical field etc. The Company has established multiple technology R&D-related departments across different R&D fields
Cause Analysis (RCA) we are able to deeply explore underlying issues in customer feedback and formulate actionable improvement and key focus areas including the Technology Research Department Product Platform Department Hardware Engineering
plans. Department Software Engineering Department Imaging Department R&D Testing Department TEX AI Centre and
Industrial Design Department to implement specific R&D and innovation initiatives.Intelligent Customer Service and Application of Digital Tools
The Company continues to advance the digitalisation and intelligent development of customer service building an AI-driven Strategy
intelligent customer feedback handling system. Customer feedback from various channels is consolidated into the VOC module
of the CRM system for centralised management. Through an intelligent public opinion monitoring platform we conduct real-time The Company adheres to a strategy that balances innovation with quality positioning technological innovation as the core
monitoring to achieve risk identification and early warning ensuring timely intervention. The Carlcare intelligent customer service driver of high-quality development. The Company promotes product innovation safeguards intellectual property enhances
chatbot provides 7×24 hours online support and enables efficient responses to routine enquiries. For customer complaints the technological inclusivity supports industry development and provides strong foundations for a future where technology
system automatically generates work orders and establishes dedicated teams to handle them. Upon completion follow-up visits are
conducted to confirm customer satisfaction and relevant insights are fed back into product and service improvement processes and society progress in harmony.forming a management closed loop of “listening – responding – improving”.Professional Capability Development of Service Personnel
Metrics and targets
The Company attaches importance to the professional capability development of frontline service personnel and strengthens
service quality assurance through continuous training and assessment. In 2025 the Company organised a series of training sessions
and assessments for after-sales service centre employees enhancing the professionalism of customer-facing staff in customer
communication and issue resolution thereby supporting the stable improvement of service quality.Targets Progress
Increase investment in technology The Company has continued to strengthen investment in R&D. In
R&D on an ongoing basis
In 2025 the Company carried out global customer satisfaction surveys covering major product categories including 2025 R&D investment increased by 17.23% year on year.mobile phones home appliances and laptop computers. The overall customer satisfaction rate reached approximately
94%.2025 Environmental Social and Governance Report 30
Impact risk and opportunity management Active heat dissipation technology and gaming accessories empower a smooth gaming experience
Ensure Product Innovation Targeting hardcore mobile gamers and users with high performance requirements Infinix introduced the HydroFlow
Liquid Heat Dissipation Architecture. The system adopts the “Dual-Piezoelectric-Ceramic Single-Pump Technology”
in which electrical current drives high-frequency deformation of piezoelectric ceramics to enable rapid circulation of
The Company adheres to a “Think Globally Act Locally” approach and actively implements an innovation-driven the working fluid. This design enables full coverage of the motherboard’s core heat sources and significantly improves
development path led by AI. It deeply integrates AI technologies into a three-tier R&D system comprising fundamental heat dissipation performance compared with traditional vapour chamber (VC) heat dissipation solutions.research technology development and product development building an AI-centric R&D closed loop. Guided by a user-
and technology-driven R&D strategy the Company focuses on users’ core scenario needs strengthens hardware– Infinix has also introduced a piezoelectric fan designed specifically for smartphones. Featuring an ultra-thin membrane
software collaborative innovation and leverages AI algorithms to comprehensively enhance product experience structure it generates high-pressure airflow through high-frequency vibration achieving efficient active heat
dissipation with near-silent operation.including optimisation of industrial design improvement of communication efficiency enhancement of gaming immersion
and advancement of imaging quality. Meanwhile the Company continues to explore frontier directions and practical By integrating the HydroFlow Liquid Heat Dissipation Architecture with the piezoelectric fan Infinix has developed
applications of AI technologies proactively deploying new technologies new business forms and new models. Leveraging an integrated heat dissipation system that combines liquid cooling and active air cooling delivering more stable
full-stack AI capabilities we empower smart living for users and provide global users with more intelligent convenient and performance output and lower device temperatures. Infinix continues to explore the Full-Chamber Immersive Heat
localised product experiences. Dissipation solution allowing liquid to come into direct contact with key components for faster heat dissipation and
further pushing the boundaries of peak performance.R&D Investment Statistics To further unlock performance potential Infinix also exhibited the touch pressure-sensitive split handle which is
equipped with a large-sized pressure-sensing touchpad and ultra-low latency connection. Infinix also introduced
wireless magnetic triggers with mouse-grade micro-switches. This pioneering accessory suite transforms the
smartphone into an immersive professional mobile gaming station.
45
4.505000
40205037
2.953.623.663725
2.52
2.26
22.52500
Full-chamber immersive
heat dissipation solution
000
202320242025202320242025202320242025
R&D investment (RMB billion) Percentage of R&D investment in Number of R&D
operating revenue (%) personnel (person) All-in-one integration heat dissipation and cooling architecture Touch pressure-
sensitive split handle2025 Environmental Social and Governance Report 31
TECNO Slim Active visual backplate technology
As the industry’s thinnest 3D-curved Through precision optical microstructures such as
smartphone TECNO Slim innovatively micro-louvre arrays lenticular gratings and microlens
applies proprietary honeycomb space arrays reflected light is actively manipulated into a
back panel design that changes with viewing angles
stacking technology to precisely arrange and environments. Meanwhile the technology has
eight customised core components implemented innovative smart materials including
maximising internal space compression Bistable Thermo-Chromatic Ink and Starry Photochromic
and improving internal space utilisation Leather to actively shift the pattern and colour with
by up to 12% ultimately enabling a changes in temperature and ambient light. Equipped
with the proprietary Monolithic Cold-carved Polymer
breakthrough thickness of under 6 mm. structure the technology delivers angle-dependent
colour shifts 3D floating imagery multi-frame
animations and temperature-sensitive interactivity.Infinix ZERO series Mini Tri-Fold concept phone Infinix Perovskite PV and Energy Storage Technology
Featuring a breakthrough By integrating the Perovskite PV and
tri-fold structure and dual- Energy Storage Technology with
hinge design the device miniaturised Maximum PowerPoint
adopts a mini dual-axis Tracking (MPPT) technology and
folding architecture to optimising performance with AI
achieve a lighter more algorithms this technology enables
compact and more stable efficient capture and intelligent
tri-fold form significantly management of natura l l ight
enhancing portability and and indoor light sources within
functional extensibility. limited device space providing
smartphones with a stable power
supp ly across a l l -day mul t i -
scenario use.2025 Environmental Social and Governance Report 32
Protecting Intellectual Property Inclusive Translation: Overcoming Language Barriers
The Company remains committed to R&D investment values technological innovation and intellectual property protection The Company has remained focused on emerging markets and with particular attention to users of minority languages
and continuously enhances its competitiveness in technologies products and intellectual property to support business has accelerated the development of AI translation technologies for minority languages. Through long-term accumulation
development. The Company embeds intellectual property protection risk screening and response mechanisms into key of linguistic resources the Company has not only established an intelligent translation service system for Africa but has
business activities such as procurement R&D and sales and has established a sound intellectual property management also increased research and exploration into local languages in South Asia South-East Asia and other regions continuously
system. Meanwhile the Company actively participates in the formulation of international standards and continues to building a global multilingual intelligent communication system.promote the broad application of fundamental and applied technologies contributing to the development of global
communications technology and enabling more people to enjoy the benefits of technology at an earlier stage. Whilst Centred on AI translation technologies the Company has made extensive investments across the machine translation
focusing on protecting our own intellectual property we also respect the intellectual property of others and in compliance ecosystem and continues to broaden application scenarios which now include call translation social conversation
with industry intellectual property rules advance intellectual property and commercial cooperation with all parties across translation and simultaneous interpretation for meetings. These capabilities also provide translation support for the
the industry. Company’s intelligent voice assistant Ella delivering a more convenient and intelligent interactive experience for local
users. Transsion’s voice technologies support not only more than 100 major languages but also a wide range of minority
languages including those in Africa’s Niger–Congo and Afro-Asiatic language families as well as the Austronesian and Indo-
European language families in Asia. These technological capabilities have now been widely integrated across Transsion’s
product portfolio to meet the needs of users in different regions and are also being rapidly extended to empower our
In 2025 the Company added 993 new patent and copyright applications and obtained 808 new granted artificial intelligence of things (AIoT) ecosystem products.patents and copyrights including 166 new granted invention patents. Transsion won four championships at the Conference on Machine Translation (WMT2025) further expanding the reach of AI technologies for minority languages
Promoting Technological Inclusivity At the Conference on Machine Translation (WMT2025) hosted by the Association for Computational Linguistics (ACL) Transsion achieved outstanding results in the Low-Resource Indic Language Translation task winning first
The Company is committed to “Technological Empowerment for Development Innovation Promoting Inclusive Growth” place in the automatic evaluation for four languages: Assamese Manipuri Khasi and Mizo.working to improve quality of life.Inclusive AI: Integrating into Diverse Better Lives
The Company is committed to advancing technological inclusivity by developing an AI image Q&A feature to lower barriers
for users to access information and knowledge. This feature provides multidimensional capabilities of recognising and
understanding image content and supports a multimodal interactive experience. Users can send images and interact with
the voice assistant using natural language and speech to obtain answers relating to image content.The feature covers multiple practical use scenarios
“Photo-based Problem-Solving” provides “Image Understanding and Content Description” generates image descriptions
detailed step-by-step solutions and ex- providing inspiration for copywriting and story creation;
planations to support learning;
“Image Content Recognition” helps users identify objects and scenes in images
“Information Extraction” identifies infor- and provides educational information to broaden their knowledge.mation in images extracts text content
and summarises key points;2025 Environmental Social and Governance Report 33
Inclusive Communication: Connecting Every Corner Driving Industry Advancement
Access to communications and networks in emerging markets faces a range of challenges. Users frequently encounter The Company continues to monitor industry developments deepen cooperation and exchanges both within and beyond
issues such as limited network coverage high communication costs and slow internet speeds. Transsion actively advances the industry and actively participate in a range of activities. Working together with partners it pursues collaborative
the application of inclusive technologies and provides targeted solutions through communications technology innovation: innovation and creates greater value. In 2025 guided by our strategy “Think Globally Act Locally” the Company deepened
multidimensional cooperation we co-built industry–university–research platforms with universities such as Ko? University
in Türkiye to iterate the Universal Tone full skin tone imaging technology; worked with other enterprises to build a joint AI
Leveraging high-orbit geostationary satellite networks and next-generation chipsets the Company’s satellite innovation platform implementing cloud-edge collaborative AI voice assistants and photovoltaic energy storage solutions
communications technology delivers an all-weather all-terrain and intelligent communications experience with to enhance smartphone endurance; meanwhile actively participate in forums conferences etc. to jointly promote industry
second-level connection speeds even in extreme environments. Whether on glaciers in deserts or on remote exchanges the industrialisation of AI new materials and other technologies building a diversified collaboration ecosystem.islands users can access stable satellite communication services effectively overcoming signal blind spots.For cost-sensitive users and communications blind spots in remote areas without base station coverage the TECNO collaborated with Ko? University in Türkiye to study Turkish consumers’ skin tones and
Company has developed a long-range communication solution for areas without network coverage enabling free aesthetic preferences
connectivity for local users and extending digital services to more underserved populations.In March 2025 TECNO reached a strategic cooperation agreement with Ko? University in Türkiye. The two parties
conducted in-depth research focusing on Turkish consumers’ unique skin tones and aesthetic preferences in
smartphone photography. Using a combination of questionnaire surveys structured interviews and field research
Satellite communications they systematically explored Turkish consumers’ portrait photography habits the decision-making logic behind
typical behavioural journeys and pain points in use.Infinix’s satellite communications solution
is planned to cover nearly two-thirds of the
world’s land surface representing a significant
enhancement in satellite connectivity compared
with existing solutions. At the technical level
Infinix’s satellite communications supports a
transmission rate of 4 kbps enabling industry-
leading two-way high-definition voice calling
and messaging services. Based on an unified
communications solution users can seamlessly
switch between mobile network roaming and
satellite communications without additional
registration. The solution also supports both
speakerphone mode and Bluetooth headset
cal l ing. Even in windy environments i t
maintains clear voice pickup ensuring that
users remain connected in remote areas or in
situations where terrestrial signals are suddenly
unavailable.TECNO reached strategic cooperation with Ko? University2025 Environmental Social and Governance Report 34
TECNO collaborated with the University of Leeds in the UK and Dar Al-Hekma University
in Saudi Arabia to advance localised imaging technologies for Saudi Arabia Data Security Privacy Protection and
Technology Ethics Management
In December 2025 TECNO the University of Leeds and Dar Al-Hekma University jointly completed a special
study on localised imaging for Saudi Arabia. Addressing an industry pain point in the Middle East the lack of The Company continues to strengthen its information security and privacy protection strategy and has established
accurate skin tone reproduction the project established a localised skin tone database and developed dedicated a standardised framework covering certification and accreditation policy management security audits and solution
algorithms to achieve regional adaptation of TECNO’s Universal Tone full skin tone imaging technology. deployment. Through ongoing training and awareness programs it reinforces security awareness among all employees and
promotes the systematic operation of information security management.Data Security and Customer Privacy Protection
Management System
The Board of Directors at the Company places significant emphasis on information security and privacy protection. The
Company continues to improve the governance framework for information security and privacy protection. In 2025 we
established the role of Data Protection Officer (DPO) strengthening data and information security management from an
organisational structure perspective.Overview of Transsion Holdings Information Security and Privacy Protection Governance Structure
Governance
Structure Personnel Composition Main Responsibilities
Oversees the global information security strategy
Global Security and planning and policy development ensuring that
Privacy Committee Chaired by the director of Board information security and privacy protection
(GSPC) measures are effectively implemented across all business regions whilst continuously monitoring the
achievement of defined objectives.Comprised of designated representatives from
Security and Privacy the Process and Information Centre Mobile Internet Centre Software Engineering Department Promotes and implements information security and Management Office Legal Affairs Department Quality Management privacy compliance as required by GSPC.Department and other functional units
Information Security and Includes security liaisons from each relevant tier-one Responsible for coordinating the daily work related
Privacy Working Group department to information security and privacy protection of respective departments.Comprised of IT security technicians from the Process Responsible for collecting security threat
Security Technology and Information Centre Mobile Internet Centre intelligence security technologies communication
Working Group Software Engineering Department as well as both and learning emergency response to security
domestic and international manufacturing sites incidents and other related work.The DPO is established under the company's GSPC
TECNO reached strategic cooperation with the University of Leeds and Dar Al-Hekma University Data Protection Officer (DPO) framework with its core members consisting of
Fully coordinates and implements data privacy
compliance personnel from the Legal Department protection across the Company.2025 Environmental Social and Governance Report 35
Management System Risk Management
The Company attaches paramount importance to information security and privacy protection. It maintains strict compliance with To ensure the comprehensive protection of the Company’s information assets we continuously update and optimise our
relevant domestic legislation including the Data Security Law of the People’s Republic of China and the Personal Information information security system. A range of comprehensive measures has been implemented to strengthen our information
Protection Law of the People’s Republic of China as well as applicable information security and privacy protection regulations in management mechanisms and enhance our overall level of information security.all location of overseas business. At the institutional level the Company has established a “three lines of defence” internal control
system and formulated and issued internal management policies including the Data Encryption Management Measures the Data
Asset Security Management Measures the Privacy Impact Assessment Management Procedures the User Personal Information Transsion’s Information Security Management Framework
Rights Response Process Specification the Information Security and Privacy Incident Management Procedures and the Mobile
Application Compliance Standards.Graded and classified The Company applies differentiated management to information and data based on their classification
These policies are uniformly applied across all relevant business lines and subsidiaries. All departments and subsidiaries are required management levels. By continuously refining data classification standards and access control protocols the Company
to adhere strictly to the Company’s standards and share collective responsibility for safeguarding data and maintaining overall enhances the whole process of data storage and transmission ensuring accurate classification and
information security. In the Privacy Policy the Company has established a dedicated section that clearly sets out consumers’ rights effective management.in respect of their personal information under the laws of the relevant market countries and states that it will not sell personal
information to third parties or provide user information to third-party organisations without authorisation. A dedicated and expanding information management team is in place with clearly defined roles and
Dedicated personnel responsibilities for each position ensuring comprehensive oversight of the entire data lifecycle. A strict
management division of labour control system is enforced to ensure that employees only have access to systems and
data relevant to their specific roles.In 2025 no significant incidents relating to data breaches or the unauthorised disclosure of employee or customer Advanced encryption techniques are employed to safeguard sensitive data. Production databases Encryption and data
personal information. masking management containing personal information are protected through data masking. These measures ensure the
secure use of data across various compliance scenarios.Management System Certification
Internet application security assessments and penetration tests are conducted regularly on systems
The Company has established a compliance framework for information security management underpinned by internationally already launched to identify and promptly address security risks.recognised standards. During the Reporting Period the Company held certifications issued by DNV including the ISO/IEC 27001 Ensure that strict information security tests are passed before the new system goes online or
Information Security Management System certification the ISO/IEC 27701 Privacy Information Management System certification undergoes major version iterations.and the ISO/IEC 27018 Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII Evaluation of classified protection of information security is carried out for core information systems
processors. During the Reporting Period the ISO 27001 Information Security Management System certification covered more than Proactive risk in batches and emergency drills are organised at least once a year.
90% of the Company’s owned operations. The Company conducts an independent external information security audit once every prevention
year for our business scope continuously improving the effectiveness of the information security management system. Access to production databases is managed through bastion hosts with stringent permission
controls to mitigate data leakage risks.An intelligent risk early warning system has been established to identify risks in advance through big
data analysis. Information security drills are organised to enhance organisation-wide capabilities in
responding to risks.Pre-incident prevention: Under the overall governance of the Global Security & Privacy
Committee(GSPC) we strengthen end-to-end protection foundations through international
Information Security Information security certification systems data classification and encryption compliance review procedures and regular
Management System governance and training and drills.Certification Overview incident response Post-incident response: We have established a Security Response Centre (SRC) to build a rapid
response mechanism and continuously enhance incident handling capabilities through security drills.ISO/IEC 27001 Certificate ISO/IEC 27701 Certificate ISO/IEC 27018 Certificate2025 Environmental Social and Governance Report 36
Information Security Protection Technology Stakeholder Data Management
The Company has built a comprehensive information security technology protection system. By continuously optimising Consumer Data Privacy Protection
technical measures across key areas such as physical security network access endpoint protection and system hardening
we effectively safeguard secure business operations. Key initiatives include: Protecting user privacy is fundamental to a company’s ability to provide a secure and reliable product experience and is
also the key to fostering long-term customer trust. The Company provides users with the right to access correct and delete
their personal data ensuring that they retain control over and decision-making authority in relation to their data. To this
end a standardised User Data Rights Response Mechanism has been implemented. This mechanism integrates internal
governance with external channels ensuring that requests for user data deletion are addressed in a timely and compliant
manner.Physical Access Control Network Access Management
Internal response norms
Across our office locations in three regions The Company strengthened the VPN zero-
the Company has strengthened physical trust architecture and upgraded the intrusion The Company has formulated the User Personal Information Rights Response Process Specification which clearly defines
access control by updating encrypted detection systems. We implemented fine- user data rights departmental responsibilities and response procedures. Requests for personal data deletion are jointly
employee access badges from time to grained authority partitioning based on processed by relevant departments including the Legal Affairs Department and Information Security Department
time upgrading access control systems functions and strictly controlled device ensuring full compliance throughout the lifecycle—from initial receipt to resolution and confirmation of outcomes.and implement ing author ised access access through network access technology
management for key areas. with real-time monitoring of network traffic
to promptly detect alert and block abnormal
activities. External response channels
For products that involve the collection of personal data clear instructions for exercising data deletion rights are
included in the product’s privacy policy. These channels are actively maintained by designated personnel.During the Reporting Period the Company is clearly committed to users in the privacy-related agreement (including but not
Terminal Security Protection System Security Hardening limited to the privacy policy) that it does not sell personal information to third parties. Personal data is used or shared solely
within the scope necessary for service provision regulatory declarations or with explicit user consent. At the same time the
Company reminds users in the agreement that if there are relevant purposes that are not disclosed to users they will be
The Company upgraded terminal antivirus Routine vulnerability scans security baseline
software adjusted data leakage prevention checks on servers and databases as well as explained in the corresponding privacy policy or notice of the specific product or service.policies and strictly restricted the transfer security penetration testing and emergency
permission of sensitive internal files to ensure drills were carried out and security patches
security and compliance of terminal devices. were updated promptly to strengthen
system resilience and incident response
capabilities.2025 Environmental Social and Governance Report 37
Supply Chain Data Security Review and Management Data Leakage Incident Handling Process
The Company enforces stringent data security and privacy protection standards throughout supply chain. Prior to entering The Company has established a comprehensive data security incident management and emergency response mechanism
into partnerships the Company conducts compliance inspections of suppliers and provides specific privacy compliance to ensure prompt and collaborative handling of security incidents effectively reducing the impact of potential risks. A cross-
requirements. Key requirements include: functional emergency response team—comprising members from the department of Information Security IT Operations
R&D Legal and Customer Service—ensures swift coordination during incident response. The Legal and Customer Service
departments are responsible for managing external information release ensuring accurate and timely disclosure. For major
Suppliers must strictly comply with all applicable laws and regulations governing data security and privacy protection. data leakage incidents the Company follows the relevant processes including:
Suppliers are required to understand and align with the Company’s requirements for classified data protection as well as the
privacy protection policy and cooperate with due diligence processes.Suppliers must sign Non-Disclosure Agreements (NDAs) and relevant data processing agreements before cooperation.Identification and initial assessment of The emergency response team
the incident through system log moni- convenes meetings to assess Prompt containment of the source
Suppliers are contractually bound to fulfil data protection requirements and perform the information protection obligations toring security incident reporting and the situation and activate the of the leak and investigation into
including maintaining data processing records to demonstrate compliance the right to be audited on an annual basis by the user feedback. corresponding level of the emer- its cause.Company and the need to obtain our approval in advance if the suppliers introduce other trustees (i.e. subprocessors) etc. gency plan.Suppliers in accordance with agreements must implement appropriate technical and process specifications and organisational
measures to ensure our data and information security.Event identification Emergency response activation Source control
and assessment
Following the completion of access security compliance reviews and NDAs execution the Company further safeguards
supply chain data security through encrypted data transmission assigning minimum permissions based on roles and
periodic audits. Post-event review Problem rectification Information notification Impact assessment
Information Security Audit
To continuously enhance the Company’s capability to respond to data leakage risks the professional internal audit team Root cause analysis and Implementation of mit- Formulation and exe- Assessment of the
conducts annual reviews of information systems data storage and network security strategies. These reviews focus on the responsibility tracking igation measures and cution of the notifica- extent and risk level
appropriateness of access permissions remediation of security vulnerabilities and the implementation of relevant policies accompanied by opti- reinforcement of pro- tion plan for affected of the impact on busi-
whilst also tracking the execution of corrective actions. The Company has engaged third-party institutions to conduct misation recommenda- tective protocols. parties. ness operations and tions. customers.external independent audits review information security systems and continuously optimise the management system
based on audit findings.During the Reporting Period the Company conducted a total of 11 information security audits including 8 internal During the Reporting Period the Company did not experience any major incidents of customer privacy
audits and 3 independent external audits. information leakage.2025 Environmental Social and Governance Report 38
Information and Privacy Security Training and Publicity
The Company places great emphasis on fostering a culture of data security and privacy protection. Through ongoing training
and education the Company seeks to enhance employees’ security awareness and practical competencies. During the Reporting 2025 Transsion Information and Privacy Security Culture Week
Period the Company actively organised information security and privacy protection training. The content covered basic information
security concepts such as password security data classification and protection as well as privacy protection interpretation of
laws and regulations and case analyses. The training covered all employees of the Company including temporary employees
and contractors. In addition the Company conducts regular internal self-inspections and uses security knowledge tests to In October 2025 the Company organised the Fifth Information and Privacy Security Culture Week (the “Security Week”). In
assess employees’ mastery of security knowledge. External professional institutions are also invited to assess the Company’s addition to the organisation-wide examination the other activities in the series attracted more than 4800 participants globally in
security culture development and the Company continues to refine the security awareness enhancement measures based on the total effectively fostering a strong culture of information and privacy security.assessment results. In terms of overseas security culture development in May 2025 the Company successfully held our first Security Week event for
overseas employees in Bangladesh attracting more than 140 local employees to participate on site and effectively enhancing
overseas employees’ information security and privacy protection awareness.During the Reporting Period we actively organised and delivered 29 information security and privacy protection
training sessions reaching over 16000 participants.
2025 Transsion Holdings Information and Privacy Security Training and Exam
In 2025 the Company continued to deepen overseas data security
protection development and conducted on-site information security training
in countries including Bangladesh the Philippines and Pakistan with the
participation of more than 790 attendees in total. The training focused
on reinforcing day-to-day operational standards and data protection
awareness effectively enhancing overseas employees’ ability to identify
risks prevent risks and operate in compliance in their daily work.The Company also organised an information and privacy security
examination with organisation-wide participation. The examination was
bilingual in Chinese and English with a full score of 100 points and a
strict passing score set at 90 points. Meanwhile based on different job
responsibilities examination papers were divided into two categories—R&D
and functional roles—to implement differentiated assessments ensuring
that every employee has a high level of information security and privacy
protection awareness. The training scope was extensive covering full-
time employees temporary employees suppliers partners and dedicated
security and privacy personnel among others.2025 Environmental Social and Governance Report 39
Technology Ethics Management
Training and Awareness Campaigns
We have carefully drawn upon key regulatory documents such as the Opinions on Strengthening The Company places strong emphasis on enhancing
Governance over Ethics in Science and Technology the Measures for Science and Technology Ethics During the Reporting Period the Company did not engage in any employees’ awareness of technology ethics and
Review (Trial) and industry references including the Standardisation Guide for Artificial Intelligence conduct involving violations of technology ethics. behavioural standards. Through structured training
Ethics Governance and the White Paper on Artificial Intelligence Security Standards. Based on and a range of awareness activities we help
these we have established the Company’s internal technology ethics management system and employees understand and strictly adhere to the
operational mechanisms. Company’s technology ethics policies thereby
Management System providing ethical assurance for technological innovation and business operations.The Board of Directors holds overall responsibility for overseeing and managing operational risks. Through strategic planning and supervision actions are implemented across multiple levels.The Process and Information Centre Procurement Department Legal Affairs Department and other relevant departments work collaboratively to ensure data security whilst upholding Technology Ethics Training
ethical standards in technological activities.The Company provides training on
Management Mechanism technology ethics to employees at all
levels covering management R&D
personnel and employees in marketing
The Company has established a comprehensive mechanism encompassing three stages: pre-implementation prevention real-time monitoring and post-implementation adjustments. This and sales among other roles. Training
framework ensures that technological innovation remains aligned with ethical principles and social responsibilities. formats include both online and offline
methods such as classroom instruction
e-learning modules seminars and
Full Lifecycle Pre- Post- external expert-led lectures enhancing
Real-time
Management implementation implementation
monitoring engagement and practical relevance.Stage prevention adjustment
● Definition of risk boundaries: At the project initiation stage the application ● Human-machine relationship management: For AI assistants and interactive AI ● Accountabi l i ty review: After an ethics
scenarios capability boundaries and prohibited uses of AI technologies are products the Company continuously assesses risks arising from human-machine incident is handled the Company focuses on Technology Ethics Daily
clarified to avoid inappropriate uses. interaction design such as overreliance misplaced trust or the substitution reviewing the decision-making process and Awareness Campaigns
● Risk-tiered access: Based on technical capabilities target users and of critical judgement and controls such risks through design adjustments and institutional deficiencies and feeds lessons
potential social impacts risk-tiered management is implemented for AI prompt mechanisms. learned back into product design processes
projects. High-risk projects must undergo dedicated assessments and pass ● Model behaviour monitoring: During AI system operation abnormal outputs and management mechanisms.internal reviews before entering the development stage. extreme content and misleading recommendations are monitored and analysed ● Retrospective assessment of the external Through multiple forms of thematic
Details ● Review of ethical assumptions: At the product and model design phase the in real time to promptly identify potential ethical risks and take intervention environment: In light of regulatory changes discussions and cultural activities we
key assumptions on which AI systems rely (such as user capabilities usage measures. industry trends and public opinion the continuously strengthen employees’
environment and cultural background) are reviewed to prevent implicit ● Data use and model transparency management: In model training optimisation Company conducts periodic retrospective understanding of and attention to
assumptions from causing systematic adverse impacts on specific groups. and iteration the Company ensures internal traceability of data sources assessments of existing AI products and
purposes of use and changes in model capabilities to prevent capabilities from techno logy app l i cat ions and where
technology ethics enhancing their
awareness of technology ethics.drifting away from the original design objectives. necessary initiates functional adjustments
capability restrictions or product strategy
optimisation.2025 Environmental Social and Governance Report 40
Supply Chain Management and Equal Treatment Impact risk and opportunity management
of SMEs
Supply Chain Security
Governance
Responsible Supply Chain Management
Led by the Board of Directors the Company has established an ESG governance structure to oversee collective decision-making on
key matters in this area. The structure is responsible for managing topic-related risks monitoring progress towards annual targets
and is specifically coordinated by the Procurement Department. Other departments including the Quality Management Department The Company mandates that all suppliers strictly adhere to local laws regulations and internationally recognised standards. These
Process and Information Centre and the Audit and Inspection Department work collaboratively to comprehensively oversee the compliance obligations are fully integrated into suppliers’ daily operations and management via signed cooperation agreements.Company’s supply chain security management system thereby ensuring the security and stability of the supply chain. We continuously improve and implement the supplier access mechanism including supplier incentive and feedback management
as well as ad hoc qualification evaluations and risk assessments. In addition we perform regular audits of suppliers and offer
professional training to drive ongoing enhancements in their ESG performance.Strategy
·Supplier Access Management
The Company upholds the principle of win-win cooperation strengthening procurement risk management and defining full- We have established rigorous audit standards for supplier onboarding and apply these uniformly across all suppliers. These include
process management requirements for suppliers. It has also established an incentive mechanism for suppliers and actively pursued but are not limited to ensuring that suppliers possess full corporate qualifications appropriate professional credentials and relevant
transparent eco-friendly and mutually beneficial models of collaboration. The Company works closely with both domestic and service capabilities. Registration is typically conducted via public platforms to ensure that the supplier registration process remains
international partners to build a sustainable value chain whilst promoting the fair and orderly development of SMEs. fair and transparent.Transsion has introduced the Process for Introducing New Suppliers requiring suppliers to sign agreements such as the Safety and
Environmental Protection Agreement and the Agreement on the Non-use of Banned Substances etc. We have also developed
Metrics and targets the Supplier Evaluation Form-QSA which evaluates suppliers’ compliance with environmental and occupational health and safety
regulations thereby supporting green procurement and safeguarding labour and property security across the supply chain.When assessing supplier access we also actively consider environmental practices labour management and related aspects.We encourage suppliers to establish effective labour health and safety management systems. The Supplier Mandatory Criteria
Targets Progress Assessment Form sets out zero-tolerance criteria in relation to suppliers’ environmental and social responsibility performance including the prohibition of child labour forced labour and the provision of false information. In terms of supplier access audit
Eco-friendly transparent and sustainable All suppliers have signed the Declaration of Stake for Suppliers projects the Company has developed environmental fire control and safety audit projects. Suppliers demonstrating strong
performance in labour management environmental protection and social responsibility are prioritised for collaboration under equal
value chain and the Integrity Commitment Letter when accessing. conditions.Accurately identify supply chain risks and During the Reporting Period the Company conducted over 90
improve supply chain efficiency supplier audits with zero major procurement risk incidents.2025 Environmental Social and Governance Report 41
·Tiered Management of Suppliers
The Company formulated mechanisms such as the On-Site Supplier Audit Management Measures . By establishing a scientific evaluation system we implement
tiered supplier management based on dimensions including technical capabilities quality performance and delivery efficiency. All newly onboarded suppliers are
required to sign the Supplier Labour Compliance Statement clarifying Transsion’s specific requirements for suppliers’ labour management and ensuring that all
links in the supply chain comply with the Company’s ESG management standards.·Supplier Exit Mechanism
The Company has formulated the Supplier Exit Procedures to implement a standardised exit for suppliers that are unable to continuously meet requirements in
technology quality cost and delivery. Through dynamic optimisation of the supplier system we reduce procurement risks and continuously enhance the overall
competitiveness and resilience of the supply chain.·Supplier Incentive and Feedback Management
The Company has developed the Supplier Incentive Management Measures offering honorary financial and material incentives to outstanding partners. These
incentives are awarded by a review committee through a defined process fostering a mutually beneficial relationship between Transsion and our suppliers and
enhancing the operational efficiency benefit and competitiveness of the supply chain.We place great emphasis on supplier feedback and have established and implemented the Supplier Feedback Management Process. Dedicated personnel are
arranged to regularly distribute questionnaires to suppliers to collect their opinions and suggestions and the feedback received is compiled and organised
accordingly. The internal control team categorises and analyses the results and prepares a Supplier Suggestions Summary. The summary serves as one of the
important reference bases for the Company in formulating and optimising its procurement strategies.·Supplier Auditing Assessment and Risk Management
The Company has issued the Supplier Regular Audit Management Measures and the Supplier On-Site Audit Management Measures to support routine supplier
audits and assessments. During supplier audits the Company reviews suppliers’ employee management mechanisms and training records and assesses their
performance in areas including social responsibility information security environmental protection fire safety and workplace safety and compliant employment.This includes reviewing compliance with requirements such as the prohibition of child labour forced or compulsory labour guaranteed basic wages(including
overtime pay and minimum wage protection) and the prohibition of discrimination.·Supplier Training and Communication
To enhance supply chain collaboration efficiency and improve quality management standards the Company organises supplier training. The training covers
among other topics operating standards for the Supplier Relationship Management (SRM) quality collaboration module supplier process quality improvement
supplier performance improvement delivery business rules for new suppliers and ecosystem collaboration business rules helping suppliers better integrate into
the Company’s supply chain management system.2025 Environmental Social and Governance Report 42
Green and Integrity Procurement Employment and Protection of Employee Rights
During the Reporting Period all newly imported suppliers had signed the Declaration of Stake for Suppliers and the Integrity
Commitment Letter working jointly to implement transparent procurement practices.The Company requires both parties to clearly define responsibilities and obligations regarding integrity cooperation. All Governance
suppliers establish anti-corruption regulations or mechanism and pledge not to provide gifts or financial support whether
directly or indirectly to the Company’s employees their families or associated parties to obtain business opportunities or Under the leadership of the Board of Directors the Company has established an ESG management framework responsible
other improper benefits. Suppliers are strictly prohibited from offering kickbacks commissions gifts or any other forms of for collective decision-making on significant matters related to this topic. This framework is tasked with managing related
benefit to the Company’s management employees agents or related parties. Integrity clauses are explicitly included in risks and monitoring progress against annual objectives. The Human Resources Centre is fully responsible for workforce
procurement contracts to reinforce the mutual commitment to ethical conduct. planning talent recruitment career development employee rights and interests compensation and benefits employee
incentives and corporate culture initiatives etc. Additionally the Company has established Transsion College which
coordinates and implements employee training and development.Conflict Mineral Management
The Company complies with the requirements relating to conflict minerals reporting under Section 1502 of the Dodd-Frank Strategy
Wall Street Reform and Consumer Protection Act (Dodd-Frank Act). We conduct ad hoc conflict mineral due diligence and
collect relevant supplier reports. Meanwhile the Company has made a statement on the official website regarding non-use The Company takes proactive measures from the perspectives of performance management and organisational capability
of conflict minerals. enhancement to maintain a dynamic balance in workforce efficiency management. We also continuously improve talent
development planning accelerate talent cultivation boldly promote and appoint young talent and strengthen the depth of
The Company will further strengthen reviews of suppliers’ conflict-free minerals. All newly onboarded suppliers are required talent reserves. In addition we value employees’ diversified development. Through a robust performance appraisal system
to sign documents such as the Procurement Agreement and the Material Quality Agreement clearly requiring that all and remuneration and benefits framework we safeguard employees’ lawful rights and interests and promote the shared
raw materials for products are certified and traceable ensuring that the value chain meets international compliance growth of employees and the Company.requirements.Equal Treatment to SMEs Metrics and targets
The Company upholds the principle of win-win cooperation and actively seeks transparent environmentally responsible and
mutually beneficial models of collaboration. We work closely with domestic and international partners to build a sustainable
value chain and to foster the fair and orderly development of SMEs. We continuously improve governance mechanisms risk Targets Progress
management supplier management systems and other operational processes to enhance transparency. This ensures SMEs
within our business ecosystem have timely and equitable access to relevant information. Uphold the rights of every employee Established trade unions to safeguard employee
achieving mutual creation and sharing rights and interests
between employees and the Company
Build a diversified team improve the Team members come from nearly 100 countries
During the Reporting Period the Company’s management and settlement of accounts payable processes concerning internal development system and and regions improve diversified growth path
SMEs were fully compliant with national regulations and industry standards. promote personalised employee growth2025 Environmental Social and Governance Report 43
Impact risk and opportunity management
Employee Rights and Interests Transsion’s Human Rights Protection Commitment
We recognise the vital role that talent plays in driving the Company’s Human rights protection is the minimum standard for providing an equitable working environment. In our Social Responsibility Statement and Employee Handbook we make the following
development. Accordingly we are committed to providing a safe human rights protection commitments applicable to all directors managers and employees of Shenzhen Transsion Holdings Co. Ltd. and its subsidiaries and branches regardless of whether
healthy and equitable working environment for our employees. We they are employed on a full-time part-time or temporary basis.strictly adhere to applicable national laws and regulations including
but not limited to the Labour Law of the People’s Republic of China
the Labour Contract Law of the People’s Republic of China the Law
of the People’s Republic of China on Protection of Minors and the Compensation and Welfare
Provisions on the Prohibition of Child Labour. Respecting local laws Free Employment The Company pays the employee according to local laws and
and international practices the Company has established mature Do not force do not bind by contract do not enslave or traffic in regulations and the wage should not be below the minimum wage
talent management processes and systems covering employee labour. It is forbidden to ask employees to pay the deposit or to standard. The salary detail should be listed clearly through the files
recruitment employment training and development occupational leave the identity card in company. and corresponding holidays wages overtime pay as well as insurance
safety and remuneration and benefits among other aspects should be provided.ensuring that our talent management is compliant and efficient.We align our practices with global standards adhering to the Non-Discrimination
Guiding Principles for Business and Human Rights and the We promise to protect our employees from harassment and Prohibit Child Labourer
International Labour Organisation (ILO) standards and other discrimination; the recruitment wage training opportunity
international human rights standards such as the principle of promotion working arrangement (including working overtime) and It is prohibited to employ child labourer in any section of
autonomy on security and human rights. We respect the cultures dismissal are based on the ability of employee and the need of manufacturing. All the employees must be over the age of 16.customs and languages of the countries and regions in which we position. We are against and shall never allow any discriminations Employees under the age of 18 shall not be arranged to do
operate ensuring that our business activities remain harmonised related to race social class nationality religion disability gender works which may endanger the health or safety of juveniles.with the social contexts of each location. sexual orientation union membership and politics status.Freedom of Association Humane Treatment
The company respects employees’ freedom of association To ensure the physical and mental health of employees and to protect
including their right to form and join labor unions. their personality and dignity any kind of sexual harassment sexual
abuse physical punishment physical or mental oppression verbal abuse
and violent threats are strictly prohibited.During the Reporting Period no incidents involving
child labour forced labour or discrimination violating
local labour regulations occurred. Based on the above human rights protection commitments the Company has continued to improve relevant working mechanisms issuing policies such as the Non-discrimination Management
Policy and the Anti-sexual Harassment Management Policy and organising employees to carry out dedicated learning initiatives to strengthen policy implementation and cultural alignment.With respect to complaints relating to sexual harassment the Company has established a standardised handling process covering “complaint registration pre-investigation preparationinvestigation initiation case handling mediation and other remedial measures” so as to effectively protect the lawful rights and interests of employees.2025 Environmental Social and Governance Report 44
Smooth Communication Channels for Employees Human Resources Business Partner (HRBP) System
We attach great importance to communication with employees. We advocate an open and transparent communication culture and The Company has established an HRBP system serving as communication bridges for different departments collect and coordinate a range
encourage employees to proactively express their views through formal channels. The Company has established diverse communication of business needs and support departments in improving employee satisfaction. The Company has also set up dedicated online service
channels. Through our internal platform Transsion Knows and the principle of “No Deletion of Posts Respect Every Voice of Employees” we desks covering administration human resources payroll IT and finance. Employees may raise requests and suggestions through these online
seek to create an open and democratic environment for communication. We promote direct communication between the management and service desks or choose to visit the offline employee service desk for face-to-face communication and enquiries.employees through approaches such as promoting discussion and dialogue across all levels departmental monthly meetings new employee
communication meetings and trade unions ensuring timely responses to employees. For requests that remain unresolved we have
established clear escalation and appeal pathways. Employees may raise their concerns in sequence with their direct supervisor department
head and the Human Resources Centre or submit an appeal to the Audit and Supervision Department. Relevant channels include public email
addresses and the performance appraisal appeal process thereby ensuring that employees’ views can be effectively expressed and their Policy Communication
rights properly safeguarded.We respect employees’ suggestions and support their willingness to participate in the Company’s management and development. We We regularly organise themed policy briefings covering areas such as social insurance housing provident fund residency policies and
motivate employees’ initiative and proactivity and enhance their sense of belonging. We have established a trade union to legally protect company commercial insurance in order to help employees better understand and protect their rights. Multiple communication channels have
employee rights. The union has formulated the Transsion Holdings Union Committee Management System to participate in the formulation been created including informal team discussions workshops and forums for new hires all designed to improve understanding of employee
of corporate democratic resolutions to the vital interests of employees from the perspective of employees and offers recommendations and concerns foster dialogue and create an open communication bridge between managers and staff.opinions to the management on improving diversity health and safety employee welfare etc.Legal Employment
Social recruitment
Talent forms the cornerstone of enterprise development.We uti l ise a recruitment management system to
standardise our hiring processes and recruit talent
across multiple channels including social recruitment
campus recruitment and internal referrals. We have also
partnered with third-party platforms to build a dynamic
Multi-Channel talent pool enabling the systematic storage and in- Campus
Diversified depth exploration of candidate information. Meanwhile recruitment
Recruitment in accordance with relevant recruitment management
Process policies we prohibit discriminatory behaviour during
recruitment on the grounds of sex age race nationality
religious belief or other social and personal factors and
provide all employees and candidates with equal job
opportunities in accordance with the law.Internal referrals
“Partner Please Answer” Open Mic Event2025 Environmental Social and Governance Report 45
Internationalisation & Diversity Talent Pool Development
The Company values the internationalisation and diversification of talent development and promotes the global talent ecosystem through systematic measures. The Company has systematically built a global
talent pool to support diversified career develop-
ment pathways and precise talent allocation.The Company places a strong emphasis on the recruitment of international talent actively attracting local fresh graduates and experienced ● Tiered and categorised reserves: We estab-
In recruitment professionals. It has implemented inclusive employment and other specialised recruitment programs to offer equal opportunities to talent from lished the “Global Talent Pool” and implemented
diverse backgrounds. Additionally the Company leverages AI tools to improve talent acquisition efficiency and local adaptation capabilities. tiered and categorised management by country
target enterprises and job categories enabling
cross-regional talent sharing and efficient allo-
The Company continues to offer customised training for employees across different countries through a combination of online and offline methods cation.In training improving their professional skills. The concept of diversity has been incorporated into the new employee onboarding training system and specialised ● Specialised talent pool development: We devel-
courses are offered to cultivate an inclusive organisational culture. oped specialised talent pools such as marketing
establishing a tag-based management system
aligned with recruitment needs to enhance
The Company has increased the promotion and appointment of local employees aiming to build a diverse corporate culture which is also precise talent reserves and rapid activation effi-
In terms of talent appointment
for key positions incorporated into performance appraisals for management and staff.ciency.● AI tools empowerment: We deeply leverage AI
features across recruitment platforms to com-
prehensively enhance talent reach and match-
Employment Situation of Transsion Holdings in 2025 ing precision.By Gender By Age By Region
16633
6893
1177711807
As of 31 December 2025 Transsion
employed a total of 24025 In 2025 there were major personnel changes.staff globally spanning R&D 17132 no
production sales administration 12082 12185 In 2025 there were major labour disputes.and other functions. Of the senior no
executives 11% are women. Male Employee Aged 29 and below Employee from Mainland China In 2025 there were no complaints about human
Female Employee Aged 30 -49 Employee from Hong Kong Macau and Taiwan rights.Aged 50 and above Foreign Employee2025 Environmental Social and Governance Report 46
Compensation and Benefits
Benefits System
The Company complies with the Labour Contract Law
of the People’s Republic of China the Social Insurance The Company offers a comprehensive benefits system encompassing statutory benefits The Company has built a systematic employee activity matrix significantly enhancing employees’
Law of the People’s Republic of China the Special
Rules on the Labour Protection of Female Employees basic benefits and special benefits. The Company has also established dedicated Aid sense of belonging and organisational cohesion through regular care unique cultural IPs and a
and other relevant national laws and regulations. The Funds to support employees facing hardship. self-managed club ecosystem. During the Reporting Period the Company held monthly birthday
Company has developed the Employee Performance parties for all employees offering refined refreshments and group celebrations. We also sent
Management Measures and the Compensation birthday gifts to employees on assignment and overseas employees conveying organisational
Management Measures and defined compensation care. Meanwhile on occasions such as International Women’s Day the Dragon Boat Festival
principles based on job levels individual capabilities
and performance and promised equal pay for men the Mid-Autumn Festival and the Company Culture Day we organised themed festive activities
and women doing the same work. covering nearly 10000 employees globally and enriching their recreational lives.By the end of 2025 a total of RMB 2.8 million had been disbursed.Compensation and Performance The Company's 2025 themed activities such as festivals and birthday parties
Transsion has establ ished the Compensation
Management Measures applicable to employees
across Transsion and our subsidiaries and branches.The Company offers a competitive remuneration
package compr is ing f ixed sa lar ies var iab le Statutory Benefits Basic Benefits Special Benefits
performance-based pay performance bonuses and
year-end bonuses. A range of short medium and long- Statutory holidays Holidays beyond statutory holi- Marriage and childbirth benefits:
term incentive schemes is also in place. The Company days including sick leave work Marriage/birth bonuses marriage
conducts internal and external benchmarking analysis Social insurance in- injury leave and personal leave leave prenatal check-up leave
based on compensation level reports from third-party cluding basic pension annual leave etc. maternity leave paternity leave
consulting firms to comprehensively assess the salary insurance medical in- breastfeeding leave parental
competitiveness of different positions and ranks surance unemployment Traditional holiday gifts or bonuses leave etc.and adjusts compensation based on factors such as insurance and work for Spring Festival Mid-Autumn
employee promotion and performance. injury insurance etc. Festival Dragon Boat Festival etc. Work injury insurance
The Company conducts regular performance Housing provident fund Employee birthday gifts Commercial insurance
appraisals. Standards are set across multiple Other statutory employ- Meal allowance Accidental injury insurance
dimensions including the Company’s development ee benefits
individual performance work capabil it ies and Communication allowance Overseas assignment allowance
potential. In alignment with business development
stages and departmental responsibilities quarterly Annual health check-ups Aid Funds
semi-annual and annual appraisals are implemented.Performance results are communicated to employees
through face-to-face meetings alongside incentive
reinforcement and improvement guidance. I f
employees have objections to the appraisal results
they can appeal at each management level. If the During the Reporting Period employees cumulatively took more than
department level cannot resolve the issue employees Monthly employee International Women’s
can submit a written appeal to the Human Resources 2000 person-days of paid parental leave.Centre to ensure a timely response and effective birthday party Day event
resolution of the issue.2025 Environmental Social and Governance Report 47
Employee Health and Safety Impact risk and opportunity management
Workplace Safety
The Company has established an EHS management system. Acting as the
Governance leadership body for the Company’s environmental occupational health
and safety management the EHS Management Committee has developed
internal frameworks such as the Environmental Management System and Transsion’s Occupational Health
We have established an Environment Health and Safety (EHS) Management Committee which acts as the leading body the Manufacturing Centre Safety Performance Assessment Management and Safety Policy
for the Company’s environmental occupational health and safety management efforts. The EHS management system Measures etc. These systems govern and support the implementation of
has been developed identifying relevant EHS factors across departments and planning appropriate control measures EHS practices across all factories and departments. In addition the Company Compliance with laws and regulations
to address them. Designated personnel are assigned to oversee occupational health production safety environmental establishing a sound occupational health regularly conducts business training and skills assessments actively and safety system;
protection fire safety and other related areas. promotes equipment upgrades and works to enhance the overall safety People-oriented ensuring a healthy and
capabilities and standards. safe working environment;
The Company complies with applicable laws and regulations including Technology-driven constantly learning
Strategy from risk control practices;the Work Safety Law of the People’s Republic of China the Law of the
Innovative and pragmatic eliminating
People’s Republic of China on Prevention and Control of Occupational risk losses and continuously enhancing
Diseases the Measures for the Administration of Contingency Plans for Work performance;
The Company places strong emphasis on the occupational health and safety of employees. We regularly conduct safety Safety Accidents and other laws and regulations. We have also developed Participatory consultation providing
inspections in the workplace monitor occupational hazards identify and assess health risks provide safety education internal safety protocols such as the Management Regulations for Office conditions for employee participation in
and training organise regular employee health check-ups and offer a wide range of club activities. These efforts aim to Environment Safety which provide clear guidance to ensure employee safety consultation.safeguard their occupational health and safety whilst supporting both physical and mental well-being. and health in the workplace.ISO 45001 Occupational Health and Safety Management System Certification
Certificate CN20/30238 Certificate CN25/00001161
The management system of The management system of
SHENZHEN TECNO TECHNOLOGY Nanchang Chuanshuo Technology
Metrics and targets CO. LTD Co. Ltd. Unified Social Credit Code: 91440300555406362K Unified Social Credit Code: 91360106MACAGT5C4G Business Registration Address: 2nd Business Registration Address: 101 Building 24 Waijing Industrial Park Fumin Community Floor Building 2 Optoelectronic No. 2 Park Yaohu West Fucheng Street Longhua District Shenzhen City P.R. China Avenue Nanchang High tech Industrial Development Zone Nanchang City Jiangxi Province P.R. China Business Operation Address: 101 Building 24 Waijing Industrial Park Fumin Community Fucheng Street Longhua District Shenzhen City P.R. China Business Operation Address: First and Second Floors Building 2 Optoelectronic No. 2 Park Yaohu West Avenue Nanchang High tech Industrial Development Zone Nanchang City Jiangxi Province
has been assessed and certified as meeting the requirements of P.R. China
ISO 45001:2018 has been assessed and certified as meeting the requirements of
For the following activities ISO 45001:2018
Manufacture of mobile phones For the following activities
Manufacture of mobile phones (export only)
This certificate is valid from 18 January 2025 until 17 January 2028 and remains valid subject to satisfactory surveillance
audits.Targets Progress Issue 4. Certified since 04 February 2020
This certificate is valid from 26 February 2025 until 25 February 2028 and remains valid subject to satisfactory
surveillance audits.Issue 1. Certified since 26 February 2025
Authorised by
Authorised by Liz Moran
Liz Moran Business Manager
Ensure employees’ occupational In 2025 the Company did not experience any major occupational health Business Manager SGS United Kingdom Ltd SGS United Kingdom Ltd Rossmore Business Park Ellesmere Port Cheshire CH65 3EN UK Rossmore Business Park Ellesmere Port Cheshire CH65 3EN UK t +44 (0)151 350-6666 - www.sgs.com t +44 (0)151 350-6666 - www.sgs.com
health and safety and safety incidents. This document is an authentic electronic certificate for Client’ business purposes use only. Printed version of the electronic certificate are permitted and will be considered as a copy. This This document is an authentic electronic certificate for Client’ business purposes use only. Printed version of the electronic certificate are permitted and will be considered as a copy. This
document is issued by the Company subject to SGS General Conditions of certification services available on Terms and Conditions | SGS. Attention is drawn to the limitation of liability document is issued by the Company subject to SGS General Conditions of certification services available on Terms and Conditions | SGS. Attention is drawn to the limitation of liability
indemnification and jurisdictional clauses contained therein. This document is copyright protected and any unauthorized alteration forgery or falsification of the content or appearance of indemnification and jurisdictional clauses contained therein. This document is copyright protected and any unauthorized alteration forgery or falsification of the content or appearance of
this document is unlawful. this document is unlawful.Page 1 of 1 Page 1 of 1
Shenzhen Transsion Holdings Shenzhen Tecno Technology Chongqing Transsion Technology Nanchang Chuanshuo Technology
Ensure employees’ physical and The Company organised various health and fitness competitions and free Co. Ltd. ISO 45001 Certification Co. Ltd. ISO 45001 Certification Co. Ltd. ISO 45001 Certification Co. Ltd. ISO 45001 Certification
mental well-being medical consultation activities through different themed clubs.The Company continues to improve the EHS management structure and system. In line with legal and regulatory
requirements and practical needs we organise training on safety knowledge and emergency response skills allocate
emergency supplies that meet compliance requirements and regularly conduct emergency drills on various safety themes
such as fire evacuation drills lift emergency drills and on-site emergency response drills for electric shock incidents
enhancing employees’ ability to respond to extreme situations that may occur in office areas.2025 Environmental Social and Governance Report 48
Emergency supplies allocation for the Manufacturing Centre Safety training and emergency drills
Factories under the Manufacturing Centre with the objective of rapid and professional response in emergency In 2025 in line with legal and regulatory requirements and practical needs we organised dedicated training
management. On the basis of conventional safety facilities such as fire protection systems and fire extinguishers and drills to reduce the risk of workplace safety incidents helping employees master various safety knowledge
the factories have optimized the allocation of emergency supplies and equipped themselves with professional enhance safety awareness and strengthen their ability to respond to extreme events.emergency equipment including SCBA (self-contained breathing apparatus) fire fighting suits AED (automated
external defibrillator) etc. so as to enhance the on-site emergency response capacity of the factories.First aid training (including automated external First aid training (including AED usage)
defibrillator (AED) usage)
Emergency device guidelines Fire safety training Lift emergency safety training2025 Environmental Social and Governance Report 49
Occupational Health Health and fitness activities
The Company places a high priority on safeguarding the physical and mental well-being of our employees. We continuously
standardise operational requirements provide a safe working environment and supply necessary safety protection
measures. Employees are encouraged to undertake regular health check-ups and the Company organises a range of
wellness and fitness activities to support occupational health and safety.The Company strictly complies with national occupational health and safety laws and standards in China and in accordance
with Chinese legal and regulatory requirements implements similar occupational health and safety management measures
in our overseas factories in Bangladesh Ethiopia and other countries. The Company ensures that employees strictly adhere
to systems such as the Labour Protective Equipment Management Regulations and systematically carries out occupational
health hazard prevention and control.Risk identification and assessment
The Company regularly organises occupational disease hazard factor identification
establishes a list of occupational disease risk positions and uses these as the basis for
subsequent protective measures.Health surveillance implementation
Meditation courses
Employees in hazardous positions undergo pre-employment in-service and post-employment
health check-ups in accordance with national regulatory requirements and health monitoring
records are established.Personal protective equipment provision
Employees in relevant positions are provided with personal protective equipment that meets
standards and the Company supervises proper usage to reduce occupational exposure risks.Third-party testing and monitoring
The Company regularly commissions qualified third-party testing agencies to monitor
occupational hazard factors in the workplace ensuring that hazard factor concentrations/
intensities meet national limit requirements and enabling dynamic compliance management.Regularly Organising Health and Fitness Activities
The Company regularly offers diversified health programs such as Baduanjin yoga meditation and aerobics integrating
traditional wellness mind-body adjustment and energising exercise to help employees balance work and life. Additionally Aerobics classes
we hold annual fitness competitions providing employees with a platform for competition and showcasing their abilities.2025 Environmental Social and Governance Report 50
Employee Training and Development Transsion Holdings Training System
Production Line for Talent Replication
The Company has established Transsion College to oversee and plan employee training and development. A three-tier
management structure “Company – Departments/Business Units – Tier-two Departments” has been implemented
with leaders at each level responsible for developing talent within their respective teams. Key talent pool Enabler
The Company formulates tailored development plans for different levels of talent placing strong emphasis on
cultivating future leaders. New employees are assigned mentors and their progress is closely monitored with
Leading National continuous guidance. brand Product R&D
Extractor
talent manager manager Instructor
Course
developer Coach Mentormanager ...The Transsion E-learning System (TES) has been developed to support departmental training and experience sharing.The platform is designed to empower talent development and facilitate multi-channel engagement within the
organisation. Supply
chain Local retail
Local Knowhow
manager marketing......manager manager
Externally generic Internally exclusive
Diverse Training System
New cadres Form: courses cases experience articles etc.Transsion College draws on training resources across management professional and general skill categories and
leverages the AI-powered TES platform to deliver online learning solutions that help employees build professional Eagle Leading eagle
capabilities and increase their career competitiveness. In particular professional knowledge development for core
positions is advanced in the form of specialised talent training programs currently covering key positions such as
product managers local retail channels and country managers. These programs adopt a combined approach of
internal experience extraction and external expert engagement. New employee Demand scene
To nurture a “core talent” reserve force the Company has implemented a “selection and cultivation” integrated
model aligned with corporate development needs. Trainees in this program can receive timely feedback and guidance Training for new
through face-to-face communication with senior executives helping them clarify their development direction and Rookie employees from social Foster suitable demand
improvement paths. recruitment
In 2025 the Company continued to adopt the blended online and offline training camp model providing tiered and Development (selection and training integration) - Connection (create an atmosphere build a
categorised training for different groups such as fresh graduates managers and core talent strengthening talent platform strengthen both supply and demand accumulate organisational capacity)
pipeline development.Talent replication
Production line2025 Environmental Social and Governance Report 51
For All Employees For Fresh Graduates
In 2025 the online learning platform TES was upgraded in parallel in both platform functions and course resources: new AI- Rookie Program for fresh graduates is a dedicated talent development program designed by the Company to support
enabled functions were added including AI question generation AI-assisted marking AI summaries AI subtitle translation recent graduates. Its goal is to unlock their potential and help them integrate into the workplace. In the early onboarding
and course recommendations continuously enriching the experience of sharing and accessing general knowledge and skills. and integration stages the program provides a structured online “Turning Point Plan” and an intensive offline “BootcampEach department also has dedicated training mechanisms focusing on experience sharing and knowledge accumulation in Competition” assisting participants in evolving into capable professionals active contributors and well-rounded members
business domains forming a three-dimensional learning ecosystem that combines platform empowerment with in-depth of the Transsion team. Additionally for management trainees and other designated roles the Company has established
business capability building. customised development initiatives such as the Gyrfalcon Program for management trainees.Rookies Growth Objectives
Definition Definition
The “teamwork” and “results-oriented” concepts Through learning and understanding
are integrated into the pre-employment and Transsion’s current status products
bootcamp phases helping Rookies meet the basic and market the Rookies accelerate
requirements of professionals in the workplace. tion T their comprehensive understanding
rma
ran
fo ssi of their future work.o
Cooperation for Win-Win s
Understanding Transsion
● Skilled at utilising existing resources while
constantly seeking cooperation ● Existing company products and main markets
● Considerate of others’ feelings with a win- ● Key consumer groups and their characteristics
win mindset ● Current technological trends at Transsion
● Understands the importance of sacrificing
personal interests to balance team interests
Pro on
Mission-Driven activ ie Transforma
t Recognition of Transsion Culture
● Actively seeks to understand clarify and align with goals ● Acknowledges and practices Transsion’s culture
● Breaks down goals and creates action plans
● Actively seeks solutions when faced with difficulties
Definition Self-Driven Motivation Self-Refreshing
The learning approach transitions ● Strong sense of responsibility and ● Strong willingness to learn actively learning
from passive learning to learning ownership and accepting feedback
through competition strengthening
● Open mindset energetic spirit ● Timely reflection on the gains and losses of
the Rookies' active learning and the activities and activel sharing
●
acceptance of learning outcomes. Strong resilience under pressure
Overview of AI Functions on the TES Online Learning Platform and spreading positive energy ● Quick learning and application of knowledge
Professional Tran
ansformation
er
Tr
n2025 Environmental Social and Governance Report 52
Industry–Academia–Research and University–Enterprise Collaboration
The Company attaches great importance to the cultivation of young talent and the coordinated development of industry–
academia–research collaboration. Since 2018 aligned with business needs we have established long-term university–
enterprise partnerships with more than ten higher education institutions including Chongqing Institute of Engineering
Chongqing University Chongqing University of Posts and Telecommunications Tongji University and Beijing Foreign Studies
University. Through diverse forms such as industry–academia–research projects internship and practice bases co-creation
of courses order-based classes career planning guidance and scholarships we provide students with opportunities for
practical training and transition into employment cultivating interdisciplinary talent with professional capabilities and
an international perspective. In 2025 the Company further co-established an industry–education integrated innovation
practice base with the School of Economics and Management of Tongji University promoting deep integration between the
education chain the talent chain the industrial chain and the innovation chain.For Managers
Innovation design competition for rookies We have introduced structured programs for management development including the Eagle Program for grassroots
managers the Leading Eagle program for middle managers and the Future Leaders Training Camp for reserved senior
managers.In 2025 the Eagle Program underwent a comprehensive overhaul of its curriculum system. By combining online pre-learning
with offline bootcamp and through modules such as leadership assessments cognitive transformation workshops business
practical drills and “training through combating” it systematically supported participants in transitioning from individual
contributors to team managers.The Company has established the Management Measures for Further Education of Senior Executives which provide
opportunities for senior leaders to pursue further academic qualifications such as MBAs.Pre-employment training for Kenyan fresh graduate rookies
In 2025 more than 400 participants received training through the Company’s Rookie Program. Group photo of the Shanghai and Chongqing Eagle Classes2025 Environmental Social and Governance Report 53
Key Talent Development Programs
In 2025 we launched key talent development programs such as the User Insights Coaching program and the CMO CMO Overseas Marketing Manager Training Camp
Training Camp program.In 2025 the Company launched the CMO Overseas Marketing Manager Training Camp. Focusing on key themes
User Insights Coaching Programs such as brand premiumisation content marketing and the application of digital media tools it established a
structured system for the development of marketing talent at all levels.In 2025 the Company launched the User Insights Coaching Programs centred on the philosophy of “learning bydoing and building capabilities through real business practice”. The program went deep into regions including
Pakistan Saudi Arabia West Africa and East Africa achieving dual improvements in business output and
organisational capabilities.CMO Overseas Marketing Manager Training Camp
RSM Training Programs in Pakistan
The RSM Training Programs is designed to empower core local talent by implementing a localised training model.By combining intensive training sessions with mentorship we aim to develop core local business talent and
establish a talent pool for high-potential employees. This initiative also includes a robust incentive and support
system for overseas assignments successfully facilitating the movement of local talent to markets across Africa
and beyond thereby strengthening the resilience of our global talent pipeline.On-site training of the User Insights Coaching Programs2025 Environmental Social and Governance Report 54
Human Capital Management
The Company provides a range of performance-based incentives including floating salaries and short medium and long-
term incentives as well as annual salary reviews. These mechanisms are designed to ensure the incentives are fair and Restricted Stock Incentive Plan
effective.On 18 September 2025 the 18th meeting of the 3rd Board of Directors and the 14th meeting of the 3rd Board of Supervisors
were held. It was confirmed that the conditions for the second vesting period of both the initial grant and the reserved grant
Short-term
incentives Sales incentives Virtual project incentives
Company-level major outstanding under the restricted stock incentive plan had been fulfilled. In accordance with the Company’s restricted stock incentive plan the
contribution incentives
second vesting period of stock for the incentive recipients (including both the initial grant and reserved grant recipients) has been
completed. The number of individuals whose stock vested in the second period for the initial grant is 778 and the number for the
reserved grant in the second period is 197. The listing date for the vested stocks is 6 November 2025 with a total of 10833970
shares becoming tradable.Transsion
Holdings Medium-term Performance Unit Plan
Differentiated incentives (PUP) incentives R&D value incentives Management trainee incentivesIncentive
Mechanism Special Incentive Program in Pakistan
In 2025 the Company established special incentives for the development of core capabilities in the Pakistan Regional Division
specifically covering two initiatives: Enhancing channel efficiency and strengthening the international talent pipeline and team
Long-term capability improvement. For achieved outcomes we provided both material and non-material incentives to increase project Restricted stock
incentives Medium and long-term incentive fund members’ motivation.2025 Environmental Social and Governance Report 55
Excess Profit Special Incentive Program Incentive for outstanding local employees – Study tour to China
In 2025 based on the comprehensive achievement of profit revenue and mid-to-high-end sales volumes the In 2025 the Company organised multiple batches of outstanding local employees to travel to China for exchange and
Company provided certain target bonus incentives in key countries such as Kenya Indonesia Saudi Arabia Turkey study tours. They visited the Company’s headquarters and the Shenzhen manufacturing base deeply experienced
and the Philippines boosting employees’ motivation. Chinese culture and participated in diverse cross-cultural exchanges.Employee Promotion
The Company attaches importance to fair promotion for employees and has established dual-channel talent development
pathways comprising a management channel and a professional channel. Meanwhile the Company has implemented
Promotion program of Professional Serial Certification the Cadre Promotion program and other systems. Professional
and management channel promotions are carried out annually to support employees’ career development. Upholding the
principles of “fairness scientific evaluation and meritocracy” the Company has tailored assessment standards for each
career path. Performance and work capability are the key criteria for evaluation.In addition to vertical promotion the Company has also established a standardised internal talent mobility mechanism
(the “Talent Circulation Mechanism”) which supports horizontal development across different positions and teams. While
ensuring organisational stability this mechanism provides employees with diversified internal development opportunities
promotes precise role–person matching and the development of multi-skilled capabilities and supports talent allocation for Outstanding local employees visited China for study tours
new and key business.Cross-cultural themed sharing sessions
Promotion A “dual-channel” career development system allows employees to grow either through the
Mechanism management channel or the professional channel. In 2025 the Company held cross-cultural themed sharing
sessions and workshops in overseas business countries
including Bangladesh Ethiopia and Kenya attracting
employees from more than 20 countries to participate.Assessment Promotion plans are tailored to different categories (e.g. professional vs managerial) with Through cultural dialogue and experience sharing we
Criteria evaluation based on performance capability and so on. promoted understanding and mutual learning across
cultures and strengthened team integration. This initiative
also supported the implementation of Transsion’s
localisation strategy further deepening the Company’s
Candidates for management promotion are required to undergo leadership assessments deliver connection with local communities and cultures.Promotion presentations provide evidence of their work achievements and undergo evaluation by a panel
Supervision followed by a review and final validation. Final results are publicly announced and if uncontested
are submitted for approval. Cross-cultural themed sharing sessions2025 Environmental Social and Governance Report 56
Rural Revitalisation and Supporting rural industry and increasing incomes for the fifth consecutive year through consumption assistance
Social Contribution
To support the development of rural speciality industries and address temporary sales difficulties for agricultural products we have implemented our rural
revitalisation consumption assistance program for the fifth consecutive year. Through a model combining corporate procurement and employee benefits
The Company actively responds to the national call and promotes rural consumer behavior was transformed into direct support for rural industries.revitalisation and public welfare and charity. We contribute to rural
revitalisation through consumption assistance and rural education public In 2025 the Company provided targeted assistance to seven nationally or provincially supported regions including Luocheng and Daxin County in Guangxi Xuanwei City and Yulong County in Yunnan Meigu County in Sichuan as well as Kaizhou District and Yunyang County in Chongqing. The Company
welfare projects and actively engage in social charity consistently giving centrally procured more than ten categories of locally produced agricultural products including preserved pork sausages and brown sugar and distributed
back to society and deeply practising corporate social responsibility. approximately 8000 agricultural-support gift boxes to employees. These procurement activities helped increase farmers’ income create employment
opportunities and support the development of the local agricultural economy.In 2025 the Company invested approximately
RMB 6.87 million in external donations public
welfare and charity and rural revitalisation efforts.Rural Revitalisation
Aligned with the national rural revitalisation strategy we focus on areas
such as industrial development technology-enabled agriculture education
support and care for vulnerable groups. Through sustained project
operation we promote effective alignment between corporate resources
and practical rural needs.Centralised procurement of local speciality agricultural products2025 Environmental Social and Governance Report 57
“Mountain Village Science Courses” promoted science education and “Renewal Green Pepper Program empowers rural teachers and strengthens thePlan” improved sports facilities in rural schools foundation for improving education quality
The Company continues to support the “Mountain Village Science Courses” and the “Renewal Plan” promoting In promoting educational equity the Company supports teacher capacity building to facilitate long-term
the widespread and regular implementation of science education in rural primary schools improving school improvements in the quality of rural education.infrastructure and supporting the development of sports facilities in rural schools. In 2025 the Company collaborated with the China Social Entrepreneur Foundation to implement the “Green
2025 marked the second year of the “Mountain Village Science Courses”. The project equips schools with Pepper Program” providing online teaching training for specially appointed teachers in rural areas. The program
experimental material kits and remote teaching cameras enabling science courses to be delivered through a helps newly recruited teachers enhance their teaching capabilities and maintain stable teaching quality.combination of hands-on experiments and remote instruction. By the end of the year the program had supported The program covered Luodian County in Guizhou and Xuanen County in Hubei with approximately 400 specially
seven rural schools and benefited more than 900 students. appointed teachers participating in the training and benefiting more than 26000 students. By empowering
In 2025 the “Renewal Plan” entered its third year of implementation. By the end of the year the program had teachers the program helped enhance teachers’ professional skills and indirectly improved teaching quality in
funded the construction of basketball courts for four rural schools and provided sports equipment to 24 schools rural schools promoting a shift in education support from short-term assistance to long-term capacity building.gradually extending access to sports education resources in rural areas.Mountain Village Science Courses
Providing online teaching training for specially appointed teachers in rural schools
Construction of a new basketball court and provision of
sports equipment for Lixiang Central Primary School2025 Environmental Social and Governance Report 58
Public Welfare and Charity
The Company continues to carry out public welfare and charity in areas including education development talent cultivation support for vulnerable groups and Africa Hope Campus Plan improving educational environments
community capacity building. Through diversified public welfare programs both in China and overseas the Company seeks to transform corporate resources in underprivileged communities
into sustainable social value.To address the shortage of educational resources in underprivileged communities in
Africa the Company partnered with the Amity Foundation and the Dream Building
Service Association (DBSA) in 2024 to launch the Africa Hope Campus Plan. In 2025
Supporting UNICEF’s Learning Passport Program to promote educational equity in Africa the Company donated desks chairs and blackboards established reading corners
and provided extracurricular books to more than 20 schools in regions including
Nairobi (Kenya) Kampala (Uganda) and Arusha (Tanzania).From 2024 to 2026 the Company has partnered with the United Nations Children’s Fund (UNICEF) to support the Learning Passport Program in Nigeria. The
program provides children with digital learning resources through a combination of online and offline methods and offers professional training for teachers and
facilitators enhancing access to education.Students learning via the digital platform Africa Hope School Plan2025 Environmental Social and Governance Report 59
TECNO Dream Field Renovation Campaign Disaster relief in Pakistan
The TECNO Dream Field Renovation Campaign is a public welfare initiative jointly launched by TECNO a TECNO a brand under Transsion partnered
smartphone brand under Transsion and the Confederation of African Football (CAF). The aim of the campaign with the Alkhidmat Foundation to carry out
is to renovate 100 football fields across Africa between 2024 and 2028 to create joy and opportunity for youth flood relief operations in Pakistan donating
in underprivilege communities. Our mission targets the most neglected football fields and communities in Africa food daily necessities and other emergency
which often lack basic amenities like nets proper turf and boundary lines. We aim to turn these barren spaces supplies to support the basic living needs of
into vibrant safe and well-equipped football fields allowing children to play on better-quality pitches and pursue affected families.their football dreams. Through these efforts the Company seeks to promote greater inclusiveness in sport so
that everyone can enjoy the game empower young talents to reach their potential and strengthen bonds in
local communities. We hope to make a lasting impact on communities in the continent providing safe spaces
for children to play and fostering young footballing talent. By the end of 2025 the Company has completed the
renovation of 11 community football fields in countries such as Nigeria Senegal Mali Ghana Cameroon Tanzania
and Kenya with more renovations ongoing.Carlcare’s Vocational Technical Training Charity Program
Carlcare Transsion’s after-sales service brand launched the Vocational Technical Training Charity Program
in Nigeria to empower local youth by helping them acquire mobile phone repair skills and gain employment
opportunities. The program consists of four key components: Specialised Scholarship Incentives Mobile Phone
Repair Skills Competition Short-term Public Training Courses and Community Repair Activities. In 2025 the
program first rolled out the scholarship incentives. During the graduation ceremony three outstanding students
and one education support staff member were recognised for their achievements.Renovated football field in Nigeria Renovated football field in Cameroon2025 Environmental Social and Governance Report 60
03 Response to SDGsGovernance
Response to SSE Topics
The Company is committed to continuously refining the governance framework to ensure the scientific rigour Anti-commercial Bribery Anti-corruption and Anti-unfair Competition
and transparency of decision-making processes. In terms of risk management and control we continue to
improve and strengthen our systems enabling us to effectively identify assess and mitigate various risks
that may affect the business. We place significant emphasis on upholding high business ethics cultivating
a corporate culture rooted in integrity. The principles of honesty fairness and transparency are consistently
implemented throughout our business operations. Response to HKEx Topics
B7: Anti-corruption2025 Environmental Social and Governance Report 61
Corporate Governance
Sound corporate governance is the cornerstone of the Company’s long-term development. We have established a robust corporate governance framework to ensure the efficiency and
transparency of decision-making processes. Our focus is on creating long term value while achieving sustainable governance. We actively promote the Board diversity by incorporating
members with varied backgrounds and expertise ensuring a range of perspectives and balanced decision-making. Simultaneously we place great emphasis on protecting the rights of
minority shareholders. Through fair information disclosure and transparent decision-making mechanisms we share the fruits of the Company’s growth.Corporate Governance
Standardised governance is an important foundation for the Company’s stable operations. We conduct governance in strict accordance with the Company Law of the People’s Republic
of China the Securities Law of the People’s Republic of China the Code on the Governance for Listed Companies the Rules Governing the Listing of Stocks on the STAR Market of the
Shanghai Stock Exchange and other relevant regulations issued by the China Securities Regulatory Commission and other regulatory authorities. The Company effectively implements
institutional documents including the Articles of Association Rules of Procedure for the General Meeting of Shareholders and Rules of Procedure for the Board of Directors. In line with
regulatory requirements and the Company’s own development needs we continuously improve the corporate governance system and governance structure to promote standardised and
institutionalised governance operations.In November 2025 in accordance with the Company Law of the People’s Republic of China (Revised in 2023) the Transitional Period Arrangements for the Implementation of Supporting
Rules and Regulations of the New Company Law and the Guidelines on the Bylaws of Listed Companies (Revised in 2025) as well as other laws regulations and normative documents
the Company adjusted the governance structure in light of actual circumstances. The Company no longer has a Board of Supervisors and the powers previously exercised by the Board of
Supervisors are now exercised by the Audit Committee of the Board of Directors. Accordingly the Rules of Procedure for the Board of Supervisors of Shenzhen Transsion Holdings Co. Ltd.was abolished and relevant references to the Board of Supervisors and supervisors in the Company’s various systems were adjusted accordingly.Governance Structure of Transsion Holdings as at the End of the Reporting Period
General Meeting of Shareholders Strategy and Sustainability (ESG) Committee
During the Reporting Period the Company fulfilled
governance procedures in accordance with the law held
Audit Committee 3 General Meetings of Shareholders
Board of Directors 9 Board of Directors meetings and
Nomination Committee 7 Board of Supervisors meetings.Management Remuneration and Evaluation Committee2025 Environmental Social and Governance Report 62
Protection of Minority Shareholders’ Rights
The Company fully respects the rights and interests of all shareholders
ensuring that minority shareholders enjoy equal standing. In accordance Audit Committee Nomination Remuneration Strategy and Sustainability (ESG)
with the Articles of Association we publish an announcement prior to Committee Committee Committee
the General Meeting of Shareholders in compliance with the information
disclosure requirements of the stock exchange. This announcement includes Chairman of the Independent Director Independent Director Independent Director Director
the proposed agenda items for the meeting as well as the date and location. Committee
The General Meeting of Shareholders adopts a combination of on-site and
online voting to ensure that all shareholders can fully exercise their rights. Directors 1 1 1 2
In addition for resolutions requiring separate vote counting for minority
shareholders the Company discloses the results of such separate voting in
the announcement of the resolutions of the General Meeting of Shareholders Independent Directors 2 2 2 1
thereby reflecting the views of minority shareholders.Proportion of
Board of Directors Diversity Independent Directors
67%67%67%33%
The Board of Directors has established the Strategy and Sustainability
(ESG) Committee the Audit Committee the Nomination Committee and the In November 2025 the Company convened the 20th meeting of the third Board of Directors. Upon deliberation by the Board it was agreed to
Remuneration Committee. Each specialised committee exercises its powers nominate Ms Huang Qiwen as a candidate for independent director of the third Board of Directors of the Company. Her term of office will commence
and performs its duties to effectively implement and supervise corporate from the date on which the H Shares issued by the Company are listed and traded on the HKEx and will end on the expiry date of the term of the third
governance safeguard the rights and interests of shareholders and the
Company and ensure the rational allocation of internal resources and the Board of Directors the Company will add one more female member to the Board of Directors.efficiency of operational decision-making. We attach great importance to
the diversity of Board members. In appointing Board members we fully
consider a range of diversity factors including but not limited to professional Information Disclosure
expertise experience educational background age and gender.As at the end of the Reporting Period Transsion Holdings had 9 Board The Company strictly fulfils its information disclosure obligations in accordance with relevant laws and regulations normative documents and the
members including 6 non-independent directors (including 1 female Company’s Information Disclosure System. We also attach great importance to compliant information disclosure and strengthen training for directors
director) and 3 independent directors. Independent directors accounted supervisors and senior management in performing their duties thereby enhancing employees’ compliance awareness. The Company ensures that
for one-third of the Board of Directors. All 9 directors possess extensive
industry and relevant experience with professional expertise in fields such information disclosed is truthful and complete with no false records misleading statements or material omissions thereby increasing the Company’s
as communications technology and finance. 3 independent directors are transparency and effectively playing the role of protecting the right to know of minority shareholders.professionals in finance taxation and accounting with backgrounds in
financial risk management.2025 Environmental Social and Governance Report 63
Risk and Compliance Management Strategy
Guided by the working approach of “full life-cycle risk prevention and control and multi-scenario compliance empowerment” the Company
Governance continues to improve the legal and compliance management system. In terms of management tools the Company has upgraded the BPM contract review system through iterative improvements to support the standardisation and efficiency of contract review processes. In
management practice based on actual business needs and focusing on business scenarios such as cross-border data transfer and overseas
The Company has established a comprehensive and multi-layered internal control development and employment the Company organised specialised emergency drills to enhance preparedness for responding to related risk scenarios. In terms
risk management system primarily supported by the Board of Directors the Audit Committee and of compliance culture development the Company conducts compliance training through a combination of online and offline approaches. Such
internal controls. In terms of internal control we have developed a robust risk management and training covers frontline business personnel to strengthen risk early-warning awareness and promote the understanding and implementation
internal control system underpinned by the “Three Lines of Defence” framework. of compliance requirements in daily operations.Metrics and targets
First Line of Each business department serves as the foundation of risk management undertaking responsibility for identifying assessing and initially responding
Defence to risks in daily operations. The Company integrates risk management Targets Implement risk culture development and strengthen risk and compliance awarenessBusiness responsibilities into the routine activities of these departments requiring
Departments each department to proactively identify report and control risks within its
respective business processes.Progress Risk management training is conducted for directors and employees to enhance decision-making
capabilities in risk response and to promote awareness of risk compliance.The second line of defence consists primarily of the Company’s internal
Second Line of risk management legal compliance and internal control teams oversees
Defence the risk management activities of the first line of defence while providing Impact risk and opportunity management
Risk Management policy support and guidance. The Company continuously optimises risk
and Compliance management policies and procedures and strengthens communication
Team with the first line of defence to ensure the effective implementation of Enhancement of the Compliance System
risk management policies.The Company attaches great importance to operating in accordance with laws and regulations continuously improving the compliance
management system and steadily advancing the implementation of compliance requirements in business operations. In response to
business development and evolving risks the Company continuously strengthens the institutional foundation and promotes the coordinated
The Audit and Supervision Department is responsible for independently implementation of compliance management alongside business operations.Third Line of assessing the effectiveness of the Company’s overall risk management
Defence In 2025 the Company further integrated risk management responsibilities into the entire business process and introduced a new business system and control measures. The Company ensures the independence
Audit and of internal audits. Through internal audit reports improvement risk self-inspection procedure. Each business department is required to submit a monthly risk identification list and compliance verification
Supervision recommendations are provided to management and the implementation checkpoints have been established in core business processes such as sales and procurement to support the timely identification reporting
Department of corrective measures is monitored to enhance the overall level of risk and handling of risks. At the same time the Company upgraded the risk monitoring system establishing a compliance risk early-warning
management. mechanism covering major overseas markets. Multiple specialised training sessions were conducted for frontline business teams to promote
the effective implementation of relevant policies and requirements in business operations.2025 Environmental Social and Governance Report 64
Strengthening Risk Management and Control Crisis Management Implementation
The Company continues to strengthen risk management and control. Through The Company continuously improves the crisis management mechanisms. In consideration of our business characteristics and external factors such as global
institutional arrangements and routine implementation we enhance the ability to development trends geopolitical developments and climate change we systematically identify potential crisis scenarios that may affect operations. The scope
identify assess and respond to key risks. In 2025 the Company adopted a combination of identification covers multiple dimensions including work safety environmental issues supply chain risks business ethics data security and responsible
of routine compliance training and specialised risk investigations to regularly review procurement with the aim of enhancing the forward-looking identification of and response to risks that may disrupt key business operations.and assess risk exposure in key business areas covering areas such as export control At the legal and compliance management level based on the risk characteristics of different business models the Company has established major project
sanctions compliance cross-border data transmission and AI application compliance. tracking and risk identification mechanisms for businesses including marketing supply chains manufacturing plants research and development and internet-
Based on training feedback and changes in business scenarios the Company organises related operations. Meanwhile the Company has established emergency response mechanisms for major compliance incidents and major litigation. Specific
a review of risk identification and response measures regularly to ensure that response risk issues are continuously tracked and handled through dedicated measures. After the handling of relevant incidents is completed the Company summarises
plans remain aligned with the latest regulatory requirements and market conditions. the experience gained and proposes corresponding optimisation suggestions or rectification plans to support the continuous improvement of related
The Company continuously carries out specialised internal audits on compliance and legal management mechanisms.risks covering several local markets including Pakistan the Philippines and Tanzania. In terms of event early warning and response coordination the Company has established a routine early warning communication mechanism. When an event
These audits examine contract management and data compliance implementation triggers a risk warning the Company promptly conducts an assessment and classifies the risk into different levels including warning events general events
and promote corrective actions in response to identified issues. At the same time the major events and crisis events. For matters requiring response a dedicated task force is established with clear division of responsibilities and coordinated
Company has established a regular internal audit and supervision mechanism and actions to ensure jurisdiction safety.conducts periodic internal reviews of business processes related to data privacy. In
2025 the Company further optimised the sampling and assessment methods for internal
audits incorporating new risk areas such as data security and anti-fraud into theannual audit scope. Through a closed-loop management mechanism of “audit findings Compliance Training and Promotion– rectification follow-up – effectiveness verification” the Company supports continuous
follow-up and implementation of corrective measures.To strengthen the development of a sound compliance culture the Company conducts diversified compliance training and promotional initiatives.In terms of identifying emerging risks the Company pays close attention to the potential
impact of changes in the external environment on operations. In response to supply In 2025 the Company organised more than ten specialised compliance training sessions. Differentiated training was implemented according to job functions
chain volatility and rising costs of key components the Company identified fluctuations covering topics such as export control and sanctions data compliance AI compliance international logistics law and local contract management requirements
in memory prices which combined with geopolitical factors and exchange rate volatility across multiple countries and regions helping employees enhance their ability to identify and prevent legal risks.may place pressure on costs. The Company responds to these impacts by improving To improve training effectiveness the Company introduced localised customised content and emerging risk topics into certain courses and invited external
operational efficiency promoting cost reduction measures and optimising product lawyers to participate in delivering the training. After the training the Company evaluates learning outcomes through questionnaires and assessments
structure. promoting the continuous strengthening of compliance awareness across different organisational levels and regions.2025 Environmental Social and Governance Report 65
Anti-commercial Bribery Anti- Impact risk and opportunity management
corruption and Anti-unfair Competition
Anti-commercial Bribery and Anti-corruption Management
Governance The Company strictly complies with relevant laws and regulations on business ethics including the Anti-monopoly Law of the People’s Republic of China the
Anti-Unfair Competition Law of the People's Republic of China and Interim Provisions on Prohibiting Commercial Bribery and has formulated and implemented
The Company has established an ESG governance structure led by the Board of Directors which is internal regulations such as the Transsion Holdings Red Line Management System. We publish the code of ethics governing corporate operations on the
responsible for collective decision-making on this topic managing associated risks and monitoring Company’s official website providing an institutional basis and behavioural guidance for business ethics management.progress towards annual objectives. Specifically the Audit and Supervision Department oversees
anti-commercial bribery and anti-corruption measures including system development policy We have established a business ethics management framework. The Company adheres to strict integrity standards in all business interactions and prohibits
formulation case reporting follow-up and integrity culture promotion. The Company’s Legal Affairs any form of bribery corruption extortion and embezzlement of public funds.Department is responsible for managing anti-unfair competition practices ensuring compliance with To further strengthen risk prevention and control capabilities in 2025 we conducted systematic fraud and compliance risk assessments for internal employees
relevant laws and regulations and sharing case studies to reinforce best practices. and external partners. Special audits were also carried out to examine key business processes including sales marketing promotion materials procurement
manufacturing after-sales services and research and development. Based on the list of issues identified through audits and corresponding rectification
Strategy pathways the Company continuously advanced mechanism-based improvements enhanced the risk management and control system and promoted the
upgrade of business management towards greater refinement and compliance.The Company always upholds high standards of business ethics taking integrity fairness and
transparency as the core principles of our operations and continuously improving anti-corruption Integrity Development
mechanisms. The Company actively encourages employees and partners to report misconduct and
fully protects the rights and interests of whistleblowers. We are committed to building a supervisory
system with the participation of all employees and jointly fostering a clean and upright business In 2025 the Company continued to strictly implement the Transsion
ecosystem. Holdings Red Line Management System and maintained a zero-
tolerance attitude towards all forms of fraud. At the same time the
Company conducted specialised training on integrity culture to enhance
Metrics and targets employees’ awareness and understanding of integrity and self-discipline
requirements. This supports the implementation of integrity principles in During the Reporting Period Transsion Holdings did not experience
daily business management and strengthens the integrity foundation for any major litigation cases related to commercial bribery or corruption.the Company’s healthy development.Targets Progress
Development and Improvement of the Institutional System
Continue to promote integrity development In 2025 the Company organised all domestic
and expand the coverage of business ethics and overseas employees to participate in
training business ethics training. The Company continuously improves policies related to integrity and business ethics and further refines the Transsion Holdings Red Line Management
System . By clarifying the standards for defining violations standardising investigation authority and disciplinary measures and establishing convenient and
transparent reporting channels the Company encourages employees to proactively report misconduct. Meanwhile the Company safeguards the legitimate
Continue to strengthen the prevention In 2025 Transsion Holdings was not involved rights and interests of whistleblowers supporting the maintenance of compliant business operations and a culture of workplace integrity.and crackdown on unfair competition in any major cases of anti-unfair competition
monitor changes in the market competition behaviour did not face any major unfair Focusing on key positions and critical business processes the Company has formulated the Code of Conduct for Procurement Personnel which clearly
environment in real time and adjust anti- competition lawsuits and was not subject to stipulates integrity requirements and business ethics principles for procurement staff in supplier cooperation and other business activities. Furthermore
unfair competition strategies to address new any major related administrative penalties. the Company has established regulations such as the On-Site Supplier Audit Management Measures and the Internal Feedback Management Process to
challenges and risks standardise the business ethics and integrity management in the supply chain process and promote the implementation of these requirements in supply
chain management.2025 Environmental Social and Governance Report 66
Targeted Promotion
Focusing on integrity and compliance requirements the Company conducts targeted awareness initiatives for different groups promoting the Whistleblowing channels
understanding and implementation of relevant policies and principles across various organisational levels and business entities.Email: Ad@transsion.com
For Employees For Suppliers Tip-off hotline (the same as WeChat): 15618156753
Address: 31st Floor T33 Full Time Centre No.8 Xianyuan Rd Xili Sub-district Nanshan District
The Transsion Holdings Red Line Management System applies We continue to promote integrity and compliance awareness Shenzhen City China
comprehensively to all employees of the Company. The system among suppliers. Through irregular on-site supplier visits we listen
is prominently displayed in the OA system and communicated to to external feedback and promote the continuous optimisation of
employees worldwide. Through the organisation of a global online internal management. During supplier audits and the onboarding of
integrity examination for employees together with multiple integrity new suppliers the Company ensures the reading and signing of the Acceptance Process of Reporting and Supervision of Transsion Holdings
training sessions and themed activities conducted both online Integrity Commitment Letter clearly defining integrity requirements
and offline we continuously strengthen employees’ awareness of for both parties. This supports cooperation conducted on the basis
integrity requirements. of fairness impartiality and openness and helps prevent risks Relevant information Whether it N Signed and confirmed by the relevant responsible Information archiving
related to commercial bribery and improper conduct. Reporting registration by the is eligible for and feedback to the Reporting register investigation person of Audit and Supervision Department Reporter
Y
Reporting
acceptance
Whether it involves information security Y
human resources and legal affairs
N
During the Reporting Period we organised 1 global online integrity examination for employees more than 20 offline integrity training Designate an investigation leader
to set up an investigation team
sessions and more than 30 100 Establish a joint investigation team and online activities achieving % coverage of the Company’s global business segments. designate the person in charge
Develop investigation procedures
Develop investigation procedures and carry
and carry out the investigation out the investigation
Whistleblowing Mechanism
N
The Company attaches great importance to business ethics management. By establishing and improving whistleblowing mechanisms we Obtain evidence and issue
investigation findings Confirmation by
support the timely identification and handling of misconduct and compliance risks. At the governance level the Board of Directors and the Audit the management
Committee undertake supervisory and management responsibilities for the Company’s overall operational risks. At the execution level the Audit Prepare an investigation report Y
and Supervision Department is responsible for supervising the establishment and operation of the internal risk management system and for
organising the implementation of relevant management requirements. Whether the case needs to Y Refer to justice
be referred to the justice for handling
The Transsion Holdings Red Line Management System clearly stipulates requirements such as the protection of anonymous whistleblowers and N
the prohibition of retaliation. The “Integrity Culture Development” section of the Company’s official website also outlines whistleblowing reward Issue opinions on awards or punishments in accordance
and protection mechanisms providing institutional safeguards for employees and relevant stakeholders. At the same time the Company has with the Company’s relevant regulations
formulated the Administrative Regulations for Initiating Supervision Projects standardising the procedures for receiving initiating and handling Announce the opinions on
whistleblowing cases thereby promoting the standardised and orderly implementation of whistleblowing management. awards or punishments
To facilitate reporting from all parties the Company continuously maintains diversified whistleblowing channels further enhancing their Close and archive the case
accessibility and convenience.Closure Handling Reporting Investigation Reporting
acceptance2025 Environmental Social and Governance Report 67
Anti-unfair Competition
We strictly comply with the Anti-Monopoly Law of the People’s Republic of China Anti-Unfair Competition Law of the
People’s Republic of China and other relevant laws and regulations and have developed the Anti-Monopoly Guidelines
which clearly regulate related definitions and prohibited behaviours. We adhere to the principle of fair trading prohibiting
employees from manipulating markets exploiting privileged information or gaining improper benefits in an unfair manner.Focusing on business practices the Company systematically prevents unfair competition behaviours such as abuse of
market dominance deceptive conduct commercial bribery false advertising infringement of trade secrets and false prize-
based sales safeguarding fair and orderly market competition.With changes in the market competition landscape and the continued strengthening of regulatory requirements the
Company closely tracked regulatory developments in the field of anti-unfair competition in 2025. In response to newly
introduced industry regulatory rules and supplementary local provisions the Company continuously monitored and
improved the internal Anti-monopoly Guidelines and strengthened behavioural compliance requirements for emerging
business models. These guidelines cover scenarios such as digital marketing and big data applications explicitly prohibiting
practices such as algorithmic collusion to manipulate prices or implementing discriminatory treatment through precise
targeting thereby supporting the Company’s operations in complying with the latest laws and regulations.During the Reporting Period Transsion Holdings was not involved in any major cases of unfair competition or any
major significant lawsuits related to unfair competition and was not subject to any major administrative penalties.Tax Management
We strictly comply with the tax laws and regulations applicable in all jurisdictions in which we operate fulfil our tax
obligations in accordance with the law and exercise our rights as taxpayers. The Company adheres to the principle of
commercial substance over form. We do not adopt tax arrangements lacking commercial substance and do not use
secrecy jurisdictions or so-called tax havens for tax avoidance. The Board of Directors supervises and guides the Company’s
tax management matters supporting the implementation of tax compliance requirements and the principles of integrity
and compliance in the Company’s business operations.2025 Environmental Social and Governance Report 68
Appendix ESG Indicator Category Unit 2025 Data
Gasoline consumption Tonne 15.45
Appendix 1: ESG Data Table and Notes Diesel consumption Tonne 18.50
Natural gas consumption m3 69621.00
Environmental Indicators6 Purchased electricity consumption kWh 59937391.73
Energy
consumption Renewable energy usage kWh 320764.00
management8
ESG Indicator Category Unit 2025 Data Direct energy consumption tce 142.29
Total VOCs emissions kg 1558.72 Indirect energy consumption tce 7366.31
Total energy consumption tce 7508.59
Wastewater discharge volume Tonne 172864.60
Pollutant
management Energy consumption intensity tce/RMB billion revenue 114.48
Chemical Oxygen Demand (COD) Tonne 27.84
Water resource Water withdrawal volume Tonne 197602.60
Biochemical Oxygen Demand (BOD) Tonne 12.23 management Water withdrawal intensity Tonne/RMB billion revenue 3012.64
Total hazardous waste Tonne 20.96
Hazardous waste density Tonne/RMB billion revenue 0.32 Social Indicators
Waste
management Total non-hazardous waste Tonne 4933.00
Non-hazardous waste density Tonne/RMB billion revenue 75.21 ESG Indicator Category Unit 2025 Data
Total packaging materials used for finished products Tonne 4622.91 Total number of employees Person 24025
Total number of non-independent director and senior executives Person 12
Scope 1 GHG emissions tCO2e 255.73
Number of other management personnel Person 512
Scope 2 GHG emissions tCO2e 31802.78 Human
resource Number of grassroots employees Person 23501
Greenhouse gas
management7 Scope 3 GHG emissions tCO2e 1497897.04
management
Number of full-time employees Person 24025
Total GHG emissions tCO2e 1529955.56 Number of part-time employees and interns Person 1061
GHG emission intensity tCO2e/RMB billion revenue 23325.61 Number of male employees Person 17132
6 In 2025 the company continued to expand the coverage of ESG data and strengthen the tracking statistics and management of related data.
7 Scope 1 and Scope 2 greenhouse gas emissions mainly arise from fossil fuel combustion (including gasoline and natural gas) and purchased electricity consumption. We use the operational control approach and calculate greenhouse gas emissions with reference to the Guidelines for Accounting Methods and
Reporting of Greenhouse Gas Emissions for Enterprises in Other Industrial Sectors and the GHG Protocol. The carbon dioxide emission factor for electricity is based on the national average electricity carbon dioxide emission factor set out in the Announcement on 2023 Electricity Carbon Dioxide Emission Factors
issued by the Ministry of Ecology and Environment of the People’s Republic of China and the National Bureau of Statistics. Scope 3 is calculated with reference to the Greenhouse Gas Protocol Corporate Value Chain (Scope 3) Accounting and Reporting Standard and the relevant emission factors are sourced
from domestic and international databases including the China Product Life Cycle Greenhouse Gas Emission Factor Database and US EPA Emission Factors.
8 The scope of Transsion Holdings’ energy consumption statistics covers energy consumption from facilities directly controlled or owned during the reporting period. The parameter sources and calculation basis are the General Principles for Calculation of Comprehensive Energy Consumption (GB/T 2589-2020).2025 Environmental Social and Governance Report 69
ESG Indicator Category Unit 2025 Data ESG Indicator Category Unit 2025 Data
Number of female employees Person 6893 Number of employee work-related fatalities over the past three year Person 0
Number of employees aged 29 and below Person 12082 Employee fatality rate % 0
Number of employees aged 30–49 Person 11777 Number of employees with work-related injuries Person 11
Number of employees aged 50 and above Person 166 Working hours lost due to work-related injuries Hour 1537
Number of employees in Mainland China Person 12185 Coverage rate of work injury insurance % 100
Number of employees in Hong Kong Macao and Taiwan Person 33 Total training hours Hour 272613.30
Number of foreign employees Person 11807 Average training hours per employee Hour 11.35
Number of ethnic minority employees Person 774 Average training hours per male employee Hour 13.28
Employee turnover rate % 34.51 Average training hours per female employee Hour 6.55
Male employee turnover rate % 38.92 Average training hours per non-independent director and senior executive Hour 5.03
Female employee turnover rate % 25.95 Average training hours per other management personnel Hour 7.67
Turnover rate of employees aged 29 and below % 41.89 Average training hours per grassroots employee Hour 11.43
Employee
Employee Turnover rate of employees aged 30–49 % 23.90 trainingturnover rate9 Number of employees trained Person-time 390634
Turnover rate of employees aged 50 and above % 23.15 Training coverage rate of male employees % 100.00
Employee turnover rate in Mainland China % 34.97 Training coverage rate of female employees % 100.00
Employee turnover rate in Hong Kong Macao and Taiwan % 23.26 Training coverage rate of non-independent director and senior executives % 100.00
Turnover rate of foreign employees % 34.06 Training coverage rate of other management personnel % 100.00
Occupational Total duration of work safety training10 Hour 1500.60 Training coverage rate of grassroots employees % 100.00
health and
safety Number of participants in work safety training Person-time 46023 Total investment in employee training RMB million 17.97
9 The employee turnover is calculated based on voluntary turnover rate.
10 The total duration of safety production training is calculated as the sum of the actual duration of relevant training conducted without considering the number of participants.2025 Environmental Social and Governance Report 70
Appendix 2: Benchmarking Index Table
Index Table for the Shanghai Stock Exchange Sustainability Report Guidelines
ESG Indicator Category Unit 2025 Data Disclosure Requirements Corresponding Section in This Report
Number of suppliers in the Chinese Mainland HongKong Macao and Companies 3042 Climate change tackling Environmental – Addressing climate change Taiwan
Number of overseas suppliers Companies 9374 Pollutant discharge Environmental – Emissions and pollution management
Supplier
management Signing rate of the Integrity Commitment Letter for newly onboarded % 100 Waste disposal Environmental – Emissions and pollution managementsuppliers
Signing rate of the Declaration of Stake for Suppliers of newly imported Ecosystem and biodiversity protection Environmental – Environmental compliance and ecosystem and biodiversity protection
supplier % 100
Environmental compliance management Environmental – Environmental compliance and ecosystem and biodiversity protection
Number of quality management training sessions Time 85
Energy usage Environmental – Use of Resources
Total duration of quality management training Hour 5100
Product Total number of participants in quality management training Person-time 2825 Usage of water resources Environmental – Use of Resourcesresponsibility
Number of product recall incidents caused by major product quality issues Case 0 Circular economy Environmental – Circular economy
Total number of product/service-related complaints received Case 3652 Rural revitalisation Social – Rural revitalisation and social contribution
Information
security Coverage rate of information security and privacy protection training for Contributions to the society Social – Rural revitalisation and social contribution
and privacy full-time employees % 100
protection Innovation-driven Social – Innovation-driven
Total number of non-independent directors and senior executives receiving Person 12 Ethics of science and technology Social – Data security privacy protection and technology ethics managementanti-commercial bribery and anti-corruption training
Total number of full-time employees receiving anti-commercial bribery and Supply chain security Social – Supply chain management and equal treatment of SMEs
Business ethics anti-corruption training
Person 24025
Equal treatment to small and medium-sized
Number of cases related to anti-corruption Case 0 enterprises Social – Supply chain management and equal treatment of SMEs
Signing rate of the Transsion Holdings Red Line Management System % 100 Safety and quality of products and services Social – Product and service safety and quality
Total investment in rural revitalisation RMB million 2.03
Data security and customer privacy protection Social – Data security privacy protection and technology ethics management
Public welfare
and charity Amount invested in public welfare and charity RMB million 4.65 Social – Employment and protection of employee rights
Total amount of external donations RMB million 0.19
Employees Social – Employee health and safety
Social – Employee training and development2025 Environmental Social and Governance Report 71
Disclosure Requirements Corresponding Section in This Report Topic Requirements Report Sections
Due diligence Materiality assessment of topics Environmental -
Addressing climate
Communications with stakeholders Materiality assessment of topics
KPI A1.5 Description of emission target(s) set and steps taken to achieve
change
them. Environmental –
Anti-commercial bribery and anti-corruption Governance – Anti-commercial bribery anti-corruption and anti-unfair competition A1: Emissions and pollution
Emissions management
Anti-unfair competition Governance – Anti-commercial bribery anti-corruption and anti-unfair competition
Description of how hazardous and non-hazardous wastes are Environmental –
KPI A1.6 handled and a description of reduction target(s) set and steps Emissions and pollution
Governance – Corporate governance taken to achieve them. management
Self-disclosure topics
Governance – Risk and compliance management General Disclosure Environmental – Use of
Policies on the efficient use of resources including energy water and other raw materials. resources
Direct and/or indirect energy consumption by type (e.g. electricity
KPI A2.1 gas or oil) in total (kWh in ‘000s) and intensity (e.g. per unit of ESG data table and notes
Index Table for the HKEx ESG Reporting Code production volume per facility).KPI A2.2 Water consumption in total and intensity (e.g. per unit of production ESG data table and
A2 Use of volume per facility). notes
Resources
Topic Requirements Report Sections KPI A2.3 Description of energy use efficiency target(s) set and steps taken to Environmental – Use of achieve them. Resources
A.Environmental Description of whether there is any issue in sourcing water that is
General Disclosure KPI A2.4 fit for purpose water efficiency target(s) set and steps taken to
Environmental – Use of
achieve them. Resources
Information on:
(a) the policies; and Environmental – KPI A2.5 Total packaging material used for finished products (in tonnes) and ESG data table and
(b) compliance with relevant laws and regulations that have a significant impact on Emissions and pollution if applicable with reference to per unit produced. notes
the issuer management Environmental –
relating to air emissions discharges into water and land and generation of hazardous and General Disclosure Environmental
non-hazardous waste. Policies on minimising the issuer’s significant impacts on the environment and natural compliance and
A1:
A3 resources. ecosystem and Emissions
KPI A1.1 The types of emissions and respective emissions data. ESG data table and Environment
biodiversity protection
notes and Natural
Resources Environmental –
Total hazardous waste produced (in tonnes) and where appropriate ESG data table and Description of the significant impacts of activities on the Environmental KPI A1.3 intensity (e.g. per unit of production volume per facility). notes KPI A3.1 environment and natural resources and the actions taken to compliance and
manage them. ecosystem and
Total non-hazardous waste produced (in tonnes) and where biodiversity protection
KPI A1.4 appropriate intensity (e.g. per unit of production volume per ESG data table and
facility). notes2025 Environmental Social and Governance Report 72
Topic Requirements Report Sections Topic Requirements Report Sections
B.Social General Disclosure Social – Supply chain
management and equal
General Disclosure Policies on managing environmental and social risks of the supply chain. treatment of SMEs
Information on:
(a) the policies; and Social – Employment KPI B5.1 Number of suppliers by geographical region. ESG data table and
(b) compliance with relevant laws and regulations that have a significant impact and protection of
notes
on the issuer employee rightsB1: B5 Supply Description of practices relating to engaging suppliers number of Social – Supply chain
Employment relating to compensation and dismissal recruitment and promotion working hours rest periods Chain KPI B5.2 suppliers where the practices are being implemented and how they management and equal
equal opportunity diversity anti-discrimination and other benefits and welfare. Management are implemented and monitored. treatment of SMEs
KPI B1.1 Total workforce by gender employment type (for example full- or ESG data table and Description of practices used to identify environmental and social Social – Supply chain part-time) age group and geographical region. notes KPI B5.3 risks along the supply chain and how they are implemented and management and equal
KPI B1.2 Employee turnover rate by gender age group and geographical ESG data table and monitored. treatment of SMEsregion. notes
General Disclosure Description of practices used to promote environmentally preferable Social – Supply chain
Information on: KPI B5.4 products and services when selecting suppliers and how they are management and equal implemented and monitored. treatment of SMEs
(a) the policies; and
Social – Employee health
(b) compliance with relevant laws and regulations that have a significant impact General Disclosureand safety
on the issuer Information on:
B2 Health relating to providing a safe working environment and protecting employees from occupational (a) the policies; and Social – Product and
and Safety hazards. (b) compliance with relevant laws and regulations that have a significant impact service safety and
KPI B2.1 Number and rate of work-related fatalities occurred in each of the ESG data table and on the issuer qualitypast three years including the reporting year. notes
relating to health and safety advertising labelling and privacy matters relating to
KPI B2.2 Lost days due to work injury. ESG data table and notes products and services provided and methods of redress.KPI B2.3 Description of occupational health and safety measures adopted Social – Employee health and how they are implemented and monitored. and safety Percentage of total products sold or shipped subject to recalls for Social – Product and
General Disclosure KPI B6.1 safety and health reasons. service safety and Social – Employee quality
Policies on improving employees’ knowledge and skills for discharging duties at work. Description training and
of training activities. development
B3: ESG data table and B6: Product
Development notes
KPI B3.1 The percentage of employees trained by gender and employee ESG data table and Responsibility Number of products and service related complaints received and and Training category (e.g. senior management middle management). notes KPI B6.2 how they are dealt with. Social - Product and
service safety and
quality
KPI B3.2 The average training hours completed per employee by gender and ESG data table and employee category. notes
General Disclosure KPI B6.3 Description of practices relating to observing and protecting of Social – Innovation-intellectual property rights. driven
Information on: Social – Employment
(a) the policies; and and protection of Social – Product and
(b) compliance with relevant laws and regulations that have a significant impact on the issuer employee rights KPI B6.4 Description of quality assurance process and recall procedures. service safety and
B4: Labour relating to preventing child and forced labour. quality
Standards Description of measures to review employment practices to avoid Social – Employment KPI B4.1 Social – Data security child and forced labour. and protection of employee rights KPI B6.5 Description of consumer data protection and privacy policies and privacy protection how they are implemented and monitored. and technology ethics
Description of steps taken to eliminate such practices when Social – Employment managementKPI B4.2 discovered. and protection of employee rights2025 Environmental Social and Governance Report 73
Topic Requirements Report Sections PART D: Climate-Related Disclosures Report Sections
General Disclosure (I) Governance Environmental – Addressing climate change
Information on: Governance – Anti-
(a) the policies; and commercial bribery (II) Strategy
(b) compliance with relevant laws and regulations that have a significant impact anti-corruption and
on the issuer anti-unfair competition Climate-related risks and opportunities
relating to bribery extortion fraud and money laundering. Business model and value chain Environmental – Addressing climate change
Number of concluded legal cases regarding corrupt practices Strategy and decision-making
B7: Anti- KPI B7.1 brought against the issuer or its employees during the reporting
ESG data table and
period and the outcomes of the cases. notes
Financial position financial performance and cash flows
corruption Climate resilience
Governance – Anti-
KPI B7.2 Description of preventive measures and whistle-blowing procedures commercial bribery (III) Risk Management Environmental – Addressing climate change and how they are implemented and monitored. anti-corruption and
anti-unfair competition
(IV) Metrics and Targets
Governance – Anti-
KPI B7.3 Description of anti-corruption training provided to directors and commercial bribery staff. anti-corruption and Greenhouse gas emissions
anti-unfair competition Climate-related transition risks
Climate-related physical risks
General Disclosure Social – Rural Climate-related opportunities Environmental – Addressing climate change
Policies on community engagement to understand the needs of the communities where the revitalisation and social Capital deployment ESG data table and notes
issuer operates and to ensure its activities take into consideration the communities’ interests. contribution Internal carbon prices
B8 Remuneration
Community
Investment KPI B8.1 Focus areas of contribution (e.g. education environmental
Social – Rural Industry-based metrics
concerns labour needs health culture sport). revitalisation and social contribution Climate-related targets
Applicability of cross-industry metrics and industry-based metrics
KPI B8.2 Resources contributed (e.g. money or time) to the focus area. ESG data table and notes2025 Environmental Social and Governance Report 74
GRI Standards Index
General Standard Disclosures Report Sections General Standard Disclosures Report Sections
2-1 Organisation details Company overview 2-17 Collective knowledge of the highest governance body Governance – Corporate governance
2-2 Entities included in the organisation's sustainability report About this report 2-18 Evaluation of the performance of the highest governance body Governance – Corporate governance
2-3 Reporting period frequency and contact point About this report 2-19 Remuneration policies Social – Employment and protection of employee rights
2-4 Restatements of information Not applicable
2-20 Process to determine remuneration Social – Employment and protection of
2-5 External assurance / employee rights
2-21 Annual total compensation ratio /
2-6 Activities value chain and other business relationships Social – Supply chain management and equal treatment of SMEs 2-22 Statement on sustainable strategy Message from the management
Social – Employee health and safety 2-23 Policy commitments /
Social - Employment and protection of
employee rights Message from the management
2-7 Employees
Social — Employee training and 2-24 Embedding policy commitments Social – Supply chain management
development and equal treatment of SMEs
GRI 2:
General ESG data table and notes
Disclosures 2-25 Processes to remediate negative impacts
Social – Product and service safety
2021 2-8 Workers who are not employees /
and quality
ESG governance About this report
2-9 Governance structure and composition
Governance – Corporate governance 2-26 Mechanisms for seeking advice and raising concerns Governance – Corporate governance
Social – Employment and protection of
2-10 Nomination and selection of the highest governance body Governance – Corporate governance employee rights
2-11 Chair of the highest governance body Governance – Corporate governance Environmental
2-27 Compliance with laws and regulations Social
2-12 Role of the highest governance body in overseeing the management of impacts Governance – Corporate governance
Governance
2-28 Membership of associations Not applicable
2-13 Delegation of responsibility for managing impacts ESG governance
2-29 Approach to stakeholder engagement Materiality assessment of topics
2-14 Role of the highest governance body in sustainability reporting ESG governance
2-30 Collective bargaining agreements /
2-15 Conflicts of interest Governance – Corporate governance
2-16 Communication of critical concerns Materiality assessment of topics2025 Environmental Social and Governance Report 75
General Standard Disclosures Report Sections General Standard Disclosures Report Sections
3-1 Process to determine material topics Materiality assessment of topics GRI 206:
GRI 3: Anti- Governance – Anti-commercial
Material 3-2 List of material topics Materiality assessment of topics competitive 206-1 Legal actions for anti-competitive behaviour anti-trust and monopoly bribery anti-corruption and anti-unfair
Topics 2021 Behaviour practices competition
3-3 Management of material topics Materiality assessment of topics 2016
201-1 Direct economic value generated and distributed / 207-1 Approach to tax /
GRI 201: 201-2 Financial implications and other risks and opportunities due to climate Environmental - Addressing climate Governance – Anti-commercial
Economic change change GRI 207: Tax 207-2 Tax governance control and risk management bribery anti-corruption and anti-unfair
Performance competition
2016 201-3 Defined benefit plan obligations and other retirement plans Social – Employment and protection of
2019
employee rights 207-3 Stakeholder engagement and management concerning tax /
201-4 Financial assistance received from government Refer to the 2025 Annual Report
207-4 Country-by-country reporting /
GRI 202: 202-1 Ratio of standard entry-level wage by gender compared with local Market minimum wage / 301-1 Materials used by weight and volume ESG data table and notes
Presence GRI 301:
2016 202-2 Proportion of senior management hired from the local community / Materials 301-2 Recycled input materials used Environmental – Circular economy
2016
GRI 203: 203-1 Infrastructure investments and services supported / 301-3 Reclaimed products and their packaging materials Environmental – Circular economy
Indirect
Economic 302-1 Energy consumption within the organisation ESG data table and notes
Impacts 2016 203-2 Significant indirect economic impacts /
302-2 Energy consumption outside of the organisation /
GRI 204 : GRI 302:
Practical 302-3 Energy intensity ESG data table and notes
Procurement 204-1 Proportion of spending on local suppliers /
Energy 2016
2016 302-4 Reduction of energy consumption Environmental – Use of resources
Governance – Anti-commercial 302-5 Reduction of energy requirements of products and services Environmental – Circular economy
205-1 Operational sites assessed for risks related to corruption bribery anti-corruption and anti-unfair
competition 303-1 Interactions with water as a shared resource Environmental – Use of resources
GRI 205: Anti- Communication and training about anti-corruption policies and Governance – Anti-commercial 303-2 Management of water discharge-related impacts Environmental – Use of resourcescorruption 205-2 procedures bribery anti-corruption and anti-unfair
GRI 303:
2016 competition Water and Effluents 303-3 Water withdrawal ESG data table and notes
Governance – Anti-commercial 2018 303-4 Water discharge Environmental – Use of resources
205-3 Confirmed incidents of corruption and actions taken bribery anti-corruption and anti-unfair
competition 303-5 Water consumption Environmental – Use of resources2025 Environmental Social and Governance Report 76
General Standard Disclosures Report Sections General Standard Disclosures Report Sections
Operational sites owned leased managed in or adjacent to GRI 308:
304-1 protected areas and areas of high biodiversity value outside Not applicable Supplier 308-1 New suppliers that were screened using environmental criteria
Social – Supply chain management and
equal treatment of SMEs
protected areas Environmental
Assessment 308-2 Negative environmental impacts in the supply chain and actions taken Social – Supply chain management and
GRI 304: Environmental – Environmental 2016 equal treatment of SMEs
Biodiversity 304-2 Significant impacts of activities products and services on biodiversity compliance and ecosystem and
2016 biodiversity protection 401-1 New employee hires and employee turnover ESG data table and notes
304-3 Habitats protected or restored Not applicable GRI 401:
Employment 401-2
Benefits provided to full-time employees that are not provided to Social – Employment and protection of
temporary or part-time employees employee rights
304-4 IUCN Red List species and national conservation list species with Not applicable 2016habitats in areas affected by operations
401-3 Parental leave Social – Employment and protection of employee rights
305-1 Direct (Scope 1) GHG emissions ESG data table and notes
GRI 402:
305-2 Energy indirect (Scope 2) GHG emissions ESG data table and notes Labor/
Management 402-1 Minimum notice periods regarding operational changes Not applicable
305-3 Other indirect (Scope 3) GHG emissions ESG data table and notes Relations 2016
GRI 305:
Emissions 305-4 GHG emissions intensity ESG data table and notes 403-1 Occupational health and safety management system Social – Employee health and safety
2016 305-5 Reduction of GHG emissions / 403-2 Hazard identification risk assessment and incident investigation Social – Employee health and safety
305-6 Emissions of Ozone-depleting Substances (ODS) / 403-3 Occupational health services Social – Employee health and safety
305-7 Nitrogen Oxides (NOx) Sulphur Oxides (SOx) and other significant air / 403-4 Worker participation consultation and communication on occupational emissions health and safety Social – Employee health and safety
306-1 Waste generation and significant waste-related impacts Environmental – Emissions and Social – Employee health and safetypollution management GRI 403: 403-5 Worker training on occupational health and safety Social – Employee training and
Environmental – Emissions and Occupational development306-2 Management of significant waste-related impacts pollution management Health and
Safety 2018 403-6 Promotion of worker health Social – Employee health and safety
Environmental – Emissions and
GRI 306: 306-3 Waste generated pollution management 403-7 Prevention and mitigation of occupational health and safety impacts Waste 2020 directly linked by business relationships Social – Employee health and safety
ESG data table and notes
403-8 Workers covered by an occupational health and safety management Social – Employee health and safety
306-4 Waste diverted from disposal Environmental – Emissions and systempollution management
403-9 Work-related injuries ESG data table and notes
306-5 Waste directed to disposal Environmental – Emissions and pollution management 403-10 Work-related ill health Social – Employee health and safety2025 Environmental Social and Governance Report 77
General Standard Disclosures Report Sections General Standard Disclosures Report Sections
404-1 Average hours of training per year per employee ESG data table and notes GRI 411:
GRI 404: Rights of Programs for upgrading employee skills and transition assistance Social – Employee training and Indigenous 411-1 Incidents of violations involving rights of indigenous peoples Not applicableTraining and 404-2
Education programs development Peoples 2016
2016
404-3 Percentage of employees receiving regular performance and career Social – Employment and protection of
Responsibility topics
development reviews employee rights GRI 413: 413-1 Operations with local community engagement impact assessments and development programs Social – Rural revitalisation and social Local contribution
GRI 405: Social – Employment and protection of Communities
Diversity 405-1 Diversity of governance bodies and employees employee rights 2016 413-2 Operations with significant actual and potential negative impacts on Not applicable
and Equal ESG data table and notes local communities
Opportunity
2016 405-2 Ratio of basic salary and remuneration of women to men / GRI 414:
Supplier 414-1 New suppliers that were screened using social criteria
Social – Supply chain management
and equal treatment of SMEs
GRI 406: Non- Social
discrimination 406-1 Incidents of discrimination and corrective actions taken Social – Employment and protection of Assessment 414-2 Negative social impacts in the supply chain and actions taken Social – Supply chain management
2016 employee rights 2016 and equal treatment of SMEs
GRI 407: GRI 415:
Freedom of Public Policy 415-1 Political contributions Not applicable
Association 407-1 Operations and suppliers in which the right to freedom of association
2016
and Collective and collective bargaining may be at risk Not applicable
Bargaining GRI 416: 416-1 Assessment of the health and safety impacts of product and service Social – Product and service safety
2016 Customer categories and quality
Health and
GRI 408: Child Safety 2016 416-2 Incidents of non-compliance concerning the health and safety impacts Social – Product and service safety
Labour 2016 408-1 Operations and suppliers at significant risk for incidents of child labour Not applicable of products and services and quality
417-1 Requirements for product and service information and labelling Social – Product and service safety GRI 409: and quality
Forced or GRI 417:
Compulsory 409-1
Operations and suppliers at significant risk for incidents of forced or
compulsory labour Not applicable Marketing
and Labelling 417-2 Incidents of non-compliance concerning product and service Labour 2016
2016 information and labelling
/
GRI 410: 417-3 Incidents of non-compliance concerning marketing communications /
Security
Practices 410-1 Security personnel trained in human rights policies or procedures / GRI 418:
2016 Customer 418-1 Substantiated complaints concerning breaches of customer privacy
Social – Data security privacy
Privacy 2016 and loss of customer data
protection and technology ethics
management2025 Environmental Social and Governance Report 78
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