Kingsoft Office 2025 Sustainability Report 1Content
01040608
Sustainability Governance Structure 19 Climate Change Response 61 Social Contributions 105
02 Sustainability Concepts 20 Adhering to Green Operation 68 Rural Revitalization 110
Stakeholder Engagement 21 Key Environmental Performance 77
03 Materiality Assessment 23Sustainability Due Diligence 25
Board Governance 12 Supply Chain Security 26
Business Ethics 13
0507111
Product and Service Safety and Quality 28 Safeguarding Employees' Rights and 82 112
Interests
Scientific and Technological Innovation 39
Supporting Employee Development 84
Data Security and User Privacy Protection 48
Conveying Employee Care 97
Key Employee Performance 101Kingsoft Office 2025 Sustainability Report 3
Chairman's reconstruction and upgrading" alongside "AI Office native energy efficiency upgrades and work with partners to value" we took multiple steps in 2025 to fulfill social exploration". On the one hand the Company promotes build a green office ecosystem. During the year as a key responsibilities and empowered high-quality social the full intelligent upgrade of its existing WPS component drafting entity we participated in formulating relevant development through inclusive technology. We are ecosystem deeply integrating AI capabilities into high- group standards for greenhouse gas accounting in cloud committed to education digitalization providing 1 million
Statement frequency office scenarios such as content creation document office scenarios leading green practices across WPS 365 Education Edition accounts to more than 20 formatting data analysis and presentation generation the industry. Meanwhile we have deepened refined million teachers and students from 200 colleges and so as to improve efficiency at the tool level. On the energy management. By upgrading park facilities and universities nationwide covering 75% of China's "Double other hand the Company has launched the exploration adopting green server rooms we have optimized our First-Class" universities. The total downloads of Docer
of a native office form centered on intelligent agents. energy consumption structure. Leveraging AI algorithm education resources reached 210 million. Furthermore
Through task understanding process orchestration and optimization and independently developed GPU cluster we launched the "Intelligence Office Project for the
The year 2025 marks the sixth year that Kingsoft Office has multi-model scheduling mechanisms it reconstructs technology we reduce carbon emissions at the source Education Industry". Over the next three years the
fully pursued the concept of sustainable development. office interaction modes and collaboration workflows injecting impetus into green development through Company will allocate a special fund of RMB 1 billion
Over the past six years we have witnessed industrial driving office software to evolve from functional tools technological innovation. covering five major areas including vocational education
evolution and transformative changes of the times. We to intelligent agents. This strategy not only ensures and higher education to continuously expand the
have not only achieved technological breakthroughs and the steady growth of the Company's existing business Employees are the most valuable resources of Kingsoft reach of WPS 365 Education Edition. We also promoted
gained market recognition but also gained a profound scale and profitability but also enables the Company to Office. Guided by the people-centric philosophy we inclusive education projects overseas. Through the
understanding of the responsibilities and missions of a establish a forward-looking layout in the competition are committed to creating a healthy positive equal China-Mozambique vocational education program we
national software enterprise. We are committed to deeply for the next generation of office forms. The Company respectful inclusive and win-win work atmosphere benefited 100000 African students expanding the global
integrating sustainable development into the Company's has consolidated our core competitiveness through helping every employee achieve their self-worth. In 2025 reach of inclusive technology. We devoted ourselves to
development strategy and have always believed that technological innovation and upheld a global vision to we expanded talent attraction pathways across multiple rural revitalization donating 9987 education accounts
corporate sustainable development is by no means an fulfill our ESG responsibilities steadily advancing toward dimensions attracting nearly 230000 job applications to 19 key counties and building information technology
isolated growth but a mutual journey toward social our vision of becoming a "global leader in office services". throughout the year. We deepened industry-university- innovation classrooms in border areas serving more than
progress and environmental harmony. We have always stuck to the bottom line of global research collaboration with 26 universities having 4000 students. We are lighting up the path to educational
compliance. The WPS Office mobile application strictly cultivated and recruited more than 830 outstanding Compliance governance is the foundation for the equity with technology. talents in total and received multiple authoritative
Company's sustainable development. We have adapts to privacy and data security regulations in various countries and regions establishing an operation system employer awards. We improved our talent development Looking ahead to 2026 we will always remain true progressively deepened our three-tier governance featuring localized adaptation and global compliance. system by holding 264 offline training sessions and to our original intention of "making the best national structure comprising the Board of Directors' Strategy We have jointly built a security ecosystem with several adding 62 new courses to the online platform achieving software" and fulfill our mission of "simple creation easy Committee the Management Layer and ESG-related leading domestic security vendors. While expanding 100% employee training coverage with an average of expression and the realization of value links". We will functional departments. We have strengthened the
Board's strategic guidance and regular oversight of overseas we deliver the concepts of low-carbon
7.4 learning hours per capita. We have continuously continue to deliver an office experience that exceeds
improved our incentive and promotion mechanisms expectations empower the low-carbon transformation
ESG affairs to ensure that the sustainable development development inclusivity and compliance enabling Chinese software services to gain global recognition. including 30% of core employees in the equity incentive of all industries through digital intelligence and strive to strategy advances in tandem with business objectives. We plan and established dual promotion pathways for become a company that users love employees are proud
focus on compliance risk control and employee ethical Green development is our unwavering pursuit. We have management and professionals. The "Talent Flow of and society respects. We will enable Chinese software
development conducting risk identification and special integrated the low-carbon concept into product design Program" has helped nearly 100 employees achieve cross- services to demonstrate greater value on the global
training to build a compliance ecosystem featuring full- and built a green office product matrix. Centered on departmental development. We have kept optimizing the stage!
process control and employee-wide participation so that online collaboration via Kingsoft Teams encrypted cloud workplace environment upgrading occupational health
integrity becomes embedded in the corporate DNA. archiving by WPS Office and cloud-based interaction management and a diversified benefit system so that
Technological innovation is the core engine driving through Kingsoft Meeting our solutions cover full office "employees' pride" becomes a distinctive hallmark of the
value creation. As a pioneer and leader in China's office scenarios reducing paper reliance cutting business company's development.software industry the Company has further clarified travel energy consumption and lowering our carbon Chairman
its development approach of pursuing "Office AI footprint. Relying on the WPS 365 platform we provide
Shared value is our unwavering responsibility. Guided Zou Tao
customized solutions for multiple industries to empower by our philosophy of "open integration and shared Mar. 25 2026Kingsoft Office 2025 Sustainability Report 4
About
Kingsoft
Office
smart and collaborative office. We have always been WPS HarmonyOS edition achieved rapid growth. In 2025 than 220 countries and regions around the world. The
user-centric committed to providing secure intelligent WPS became the Top 1 application on HarmonyOS PC number of monthly active devices for WPS had reached
Company and efficient office solutions for individuals and devices.As a new-quality-productive-forces platform 678 million an increase of 7.29% year-on-year with 329 organizations. We help individual users enhance creative WPS 365 integrates WPS Office WPS Teams and WPS million in the PC version of WPS Office up 13.18% year-on-
Introduction expression and work efficiency and empower enterprise AI Enterprise Edition and has pioneered an integrated year; and 349 million in the mobile version of WPS Office users to pursue deeper digital transformation and more model of "Document + Teams + AI". Centered on "unified up 2.28% year-on-year. WPS AI now boasts a monthly robust compliance governance. We continue to explore tools teams and management" it provides one-stop active user base of over 80.13 million representing a
technological innovation and scenario integration services including document creation meetings and year-on-year increase of 307%. The daily average token
striving to define the new future of work. AI applications empowering enterprises with efficient calls generated by WPS AI services have exceeded 200
Beijing Kingsoft Office Software Company Limited (688111. collaboration and digital upgrading. In 2025 guided billion marking a more than 12-fold growth compared
SH) is a leading office software and service provider in In 2025 the Company stayed committed to its core by the core principles of integration intelligence and to the same period last year. Kingsoft Office provides
China which is mainly engaged in the design research strategies of "AI collaboration and internationalization" internationalization the Company continued to upgrade office products and services to a wide range of industries
and development sales and promotion of WPS Office focused on the core segment of AI-powered office and and iterate WPS 365. Meanwhile the Company has jointly including party and government organs finance energy
software and services. On Nov. 18 2019 it was listed built a product system tailored to the needs of individual built collaborative office solutions with overseas partners aviation healthcare education and other important
on Shanghai Stock Exchange. Kingsoft Office has and enterprise users. Upholding innovative ideas the to effectively support global integrated office across fields. As at the end of the reporting period revenue
independently developed its main software products Company continuously iterated its products refined regions and languages. During the reporting period from software and services related to core technologies
and services and owns the independent intellectual solutions enhanced the practical application of AI office industry expansion and international layout achieved accounted for over 99% of the total operating revenue.property rights to core technologies. Adhering to the solutions and further consolidated its market advantages simultaneous breakthroughs. WPS AI has fostered a two-
brand concept of "Inspire Wisdom" we have continuously in the AI office sector. way integration of AI-enabled software and AI-native
deepened our expertise in the office sector over the past
WPS Individual Edition a one-stop office application software developing functions such as AI document 37 years. From pioneering the era of Chinese character revision and voice assistant. It has achieved a leap from
processing in computing to achieving breakthroughs serv ice plat form for indiv idual users provides
in key technological fields including typesetting comprehensive cross-platform coverage through WPS
tool-based applications to collaborative agents leading
spreadsheet calculation animation rendering online Office for PC (available for Windows macOS Linux and
new practices in AI-powered office work.collaborative editing secure documents collaborative HarmonyOS) and for Mobile (available for Android In 2025 driven by breakthroughs in core technologies
data sharing and artificial intelligence applications iOS and HarmonyOS). The product is equipped with the Company successfully built an office application and
we have successfully built a comprehensive service rich built-in components such as smart documents service system integrating cloud teams and AI creating
system of cloud collaboration and AI-powered office and multi-dimensional tables and supports real-time a new model of smart office and delivering a brand-
applications leading the industry's evolution toward collaborative editing by multiple users satisfying the new smart office experience to users. As at the end of
diverse office needs of individual users. Notably the the reporting period Kingsoft Office had served moreKingsoft Office 2025 Sustainability Report 5
Kingsoft Office Mission Vision Core Values
Mission Vision
Simple creation easy expression and the We will become a company that users love employees
realization of value links Core Values are proud of and society respects providing users with an incredible office experience that exceeds expectations and becoming a global leader in office services.Interpretation: As the leading office service provider Interpretation: In the next ten years we will use better service and advanced
in China Kingsoft Office's mission is not only to make User first commitment to innovation technology to provide users with a relaxed and efficient office experience.users' work and learning easier and more efficient To be a company that understands users best truly create value for users
but more importantly we believe that everyone has a integrity optimism and tenacity and win the love and trust of users we want to provide the best platform for
unique wisdom and every thinking and creation has employees where they can continue to learn break through grow fully show
extraordinary value. Therefore we must help users themselves and share every achievement with the company; we must always
express these ideas easily and perfectly showing adhere to the original intention of "making the best national software" so that
the unique charm of each person and connect these China's office software and services can go to the world and become a leader
wisdoms pass them on and create more possibilities. in global office services.Kingsoft Office 2025 Sustainability Report 6
Milestones of 2018 2022 2024Kingsoft Office held the "Simple·Creative·Remarkable: Accomplished "Border trilogy" after New-quality-productive-forces office platform WPS
Kingsoft Office Cloud AI-Future Office System Conference; WPS Office the Mongolian and Tibetan versions 365 was officially launched ushering in an era of 2019 Announced. and other ethnic language product one-stop AI office for enterprises and becoming the applications were released we official collaborative office software of the Chinese
released the WPS Viharko version; sports delegation at 2024 Paris Olympic Games; The
Released WPS Official Document WPS HarmonyOS edition made its debut and entered
1989 2011 2020 version Kingsoft Office Dark Horse public beta testing; WPS AI 2.0 was unveiled at the
Founder of Kingsoft WPS mobile Kingsoft Office Software became the official Proofreading V30; Completed the World Artificial Intelligence Conference; Kingsoft
Qiu Bojun announced appl icat ion collaborative office software supplier for the cooperation document guarantee of Office introduced its official mascot Jin Xiaomeng
the launch of WPS1.0. released. Beijing 2022 Winter Olympics and the Paralympics; the Beijing 2022 Winter Olympics and and opened its first official mascot-themed cultural
KDocs became the official and exclusive office the Paralympics with zero accident. and creative store; Additionally Kingsoft Office 2015 年
2005 software supplier for the Chengdu 2021 FISU World
released its first large-scale vertical domain model.One-Stop WPS+ University Games Summer; Kingsoft Office officially
Code rewriting fully Cloud Service released "Mission·Vision·Core Values"; WPS Office
compatible with MS released. was included in the National Computer Rank
Office free individual Examination; The WPS "CHAO" office conference
edition announced was held during which the new company product
strategy "Kingsoft Teams" was released.
200720172019202120232025
WPS made inroads WPS Office surpassed WPS Office for Mac Kingsoft Office announced the WPS AI released and started public beta testing In 2025 the WPS International Version
into the Japanese 100 million monthly OS was officially brand renewal and launched applying large language models to restructure was released further deepening its global
market and enabled active users on both released; Kingsoft a new brand slogan: Inspire office software achieving a pioneer ing ecosystem layout; at the 2025 World Artificial
internationalization PC and mobile; WPS Office Software was Wisdom; Kingsoft Office held implementation of AI in the domestic office Intelligence Conference WPS AI 3.0 - WPS
processes. Office Thai version successfully listed the 2021 Kingsoft Digital sector; WPS Office domestic individual edition Lingxi - was launched featuring four core
2001 w a s r e l e a s e d i n on the SSE STAR O f f i c e C o n f e r e n c e a n d officially discontinued third-party commercial functions: Lingxi Canvas AI PPT Lingxi Voice
Successfully achieved the Bangkok. MARKET with the released the "Kingsoft Digital advertising; Kingsoft Office Northeast Asia Assistant and the WPS Knowledge Base; the
first order for government 2012 stock code 688111. Office Platform" with strategic Cooperation headquarters was established in Company also developed Government Affairs procurement. significance. Harbin creating a digital office cooperation Model Enhanced Version to be compatible
WPS surpassed the standard center hub for the Kingsoft Office in Northeast with the Kingsoft AI Stack for Government
of "Important projects of Asia; WPS 365 provides customized collaboration achieving an integrated closed-loop service
core electronic devices office software and security control for the encompassing "model - application -
high-end general chips and Chengdu 2021 FISU World University Games hardware".basic software". 1 Summer under the characteristics of the event.
1. Important projects of core electronic devices high-end general chips and basic software i.e. He Gao Ji.Kingsoft Office 2025 Sustainability Report 7
Honors and Key Performance
Indicators
Industry Honors ESG Honors
Kingsoft Office was selected into the "Top 50 STAR Market Value Companies" chosen by CMG and the Kingsoft Office was selected for the Beijing Sustainable Information Disclosure Pilot Enterprise List.Shanghai Municipal People's Government.WPS Lingxi was recognized as "Treasure of the Museum" of 2025 World Artificial Intelligence Conference
(WAIC). Kingsoft Office was awarded an AA rating in the MSCI ESG Rating.Kingsoft Office was selected for the 2025 Forbes China Go-international Series Top 30.Kingsoft Office won "Industry Mover" of S&P Global Corporate Sustainability Assessment (CSA) Score
2024 and was selected into China Yearbook.
Kingsoft Office has been named to Fortune 's Most Admired Chinese Companies list.Kingsoft Office received the "ESG Outstanding Pioneer Excellence Award (Chinese Mainland)" from the
Kingsoft Office's "WPS AI Document Insight Algorithm Technology Framework" won "2025 Image and Hong Kong Quality Assurance Agency (HKQAA) as featured in Hong Kong's Ming Pao Daily News .Graphics Innovative Technology Gold Award" awarded by the China Society of Image and Graphics.Kingsoft Office was recognized as "Best Technology Innovation Award" at PT Expo China 2025 (PTEXPO). Kingsoft Office was selected for the 2025 China ESG Best Practices Cases of Listed Companies with its
practice themed "Unleashing the Momentum of New Quality Productive Forces Charting a Sustainable
Course for Enterprise Digitalization" published by the China Association for Public Companies.Kingsoft Office won the "Golden Bull Award for New Quality Enterprises" issued by China Securities
Journal. Kingsoft Office was selected in Green Transformation Practice Report of Chinese Enterprises for its case
named "Digital Intelligence Empowers Office Driving Green and Low-Carbon Transformation" at the
WPS AI was included as a benchmark product in general textbooks on artificial intelligence for colleges 30th Conference of the Parties to the UNFCCC (COP 30).and universities.Kingsoft Office won the "InnerSource Innovation Award" at the InnerSource Summit China 2025 for its
Kingsoft Office ranked first in the Information Technology Innovation Office Software List selected by InnerSource practice model characterized by "engineer culture rapid coverage and company-wide
China Internet Weekly. participation".K20in2g5s 环of境t O社ffi会ce和 2治02理5报 S告ustainability Report 8
Highlights of Sustainable Intelligent Office and
Development Performance Renewed Experience
in 2025
Kingsoft Office was included for the first time in
the S&P Global's Sustainability Yearbook 2026 in 678million RMB2.095billion 2
recognition of its outstanding performance in the
field of sustainable development. The number of monthly active devices of major R&D investment Internal security audits
products reached
22023.57%6
R&D investment increased by 23.57% over the same External security audits
Serving more than 220 countries and regions period last year
329 4million 35.34 %
internal and external attack and defense drills were
The number of monthly active devices of WPS Office R&D expense ratio conducted
PC version reached
349 164 100%million
The annual number of invention patent applications Responded to 100% of product complaints The number of monthly active devices of WPS Office
mobile version reached reached
138297.8%
User satisfaction rate though human-assisted service
The cumulative number of invention patent applications channel of
reachedKingsoft Office 2025 Sustainability Report 9
Low-Carbon Operations and Green Development
290 billion 1841486copies 16518.49tons of CO2 equivalent（up 12.98% year-on-year）
This year Kingsoft Office's internal employees used WPS This year the total greenhouse gas emissions (Scope 1 Scope 2 Scope 3) amounted to
Up to now the cumulative number of cloud documents 365 to send
uploaded by WPS domestic individual users through the
public cloud
Employee Centric and Value Driven
1450 billion papers 74818
If calculated based on an average of 5 printing paper This year Kingsoft Office's internal employees
pages save per cloud document the total amount of used WPS 365 to complete
paper saved by users through the use of online office 6385 100%
32 520000 The total number of employees is Employee training coverage reached million trees Kingsoft meetings
To produce this amount of paper would require the This year Kingsoft Office's internal employees held
consumption of approximately 520000 Kingsoft meetings 32.20% 264
100 40.30 of which 32.20% are female with 264 offline training sessions % million minutes
This year 100% of end-of-life servers and switches of the This year Kingsoft Office's internal employees
Company will be disposed of by qualified recyclers in a have a total meeting time of 100% 377893hours
compliant manner
Employee performance appraisal coverage reached a total of 377893 hours of class timeK20in2g5s 环of境t O社ffi会ce和 2治02理5报 S告ustainability Report 10
Intelligent Inclusion to Hold Shared Responsibility Business Ethics
166 245million 2.59million 3years
Kingsoft Office engaged 166 employee WPS Office's overseas products achieved a monthly With continuously expanded education Business ethics audits cover all business lines of the
volunteers active device count reaching resources the number of core resources such Company every
as test papers lesson plans and courseware
included in Docer has reached
5 62million 100%
in 5 public welfare activities with ASEAN countries contributing over 62 million 100% of employees are covered in business ethics
training (including full-time employees interns part-
timer employees and third-party contracted workers)
RMB 60000 20 million college teachers and students
in social contributions
allocating approximately WPS 365 Education Edition has served over 100%
Signing rate of the Kingsoft Office Employee Integrity
Commitment Letter among new employees reached
1.92million 210million
Approximately RMB 1.92 million was invested in rural The total annual number of downloads of
revitalization Docer education resources reachedKingsoft Office 2025 Sustainability Report 11
Corporate Governance
Kingsoft Office strictly adheres to the Company Law of the
People's Republic of China the Securities Law of the People's
Republic of China the Shanghai Stock Exchange Science and
Technology Innovation Board Stock Listing Rules and other
relevant laws and regulations as well as normative documents
to formulate the Articles of Association and internal control
systems. The Company continuously improves its corporate
governance structure and elevates its governance efficiency
to standardize operations. Rooted in compliance with the law
Kingsoft Office has formed a scientific governance mechanism
with clear responsibilities and operational efficiency.The Company's shareholders' general meeting the Board of
Directors and the supervisory board operate according to the
law with each functional department having clear divisions
of labor and effective coordination. The Board of Directors
has established four specialized committees: the Strategy
Committee Audit Committee Nomination Committee and
Compensation and Assessment Committee which provide
strong guarantees for standardizing corporate governance
strengthening daily management and making decisions on In 2025 Kingsoft Office held
significant matters. Kingsoft Office's internal control systems
are comprehensive operations are standardized and orderly
issues are regularly identified and targeted for improvement 7
and the Company actively promotes the formation of a long- Board of Directors' meetings
term mechanism for internal control evaluation. with all members in attendance. The board
deliberated made decisions and approved
matters related to the Company's operations
and development.Kingsoft Office 2025 Sustainability Report 12
Governance of the Board of Directors
Board Governance Information on List of Board Members and Composition
The Board of Directors as the permanent decision-making Board Members of the Specialized Committees
body of the Company is responsible to the shareholders'
general meeting. According to the Company Law of the
People's Republic of China and the Articles of Association
of the Company the Board of Directors makes effective
resolutions on the assessment and selection of senior
management personnel major production and operation
plans investment proposals basic management systems
etc. Independent directors play an active role in improving Board Strategy Audit Nomination Compensation and
the corporate governance structure and protecting the
interests of minority shareholders. 9 Members Committee Committee Committee Assessment Committee
Kingsoft Office values a diverse composition of the In 2025 Kingsoft Office has a total of 9 board members Lei Jun √ / / /
Board of Directors. The Nomination Committee considers
various factors when nominating candidates including Zou Tao √ √ √ √
but not limited to gender age cultural and educational
background professional experience skills knowledge Qiu Bojun / / / /
and tenure. Current board appointments are based on
the principle of "hiring talent for their abilities" ensuring 3
that the Board of Directors possesses the skills rich Ge Ke / √ / /
experience and diverse opinions needed for the business. independent
The implementation of the board's diversity is regularly directors Zhang Qingyuan √ / √ √
reviewed and supervised.Yao Dong / / / /
The current Board of Directors of the Company includes
1 female director 1 director with a master's degree Ma Yide / √ √ √
and 1 director with a doctoral degree. All members 6
have extensive industry experience covering fields executive directors
such as computer science business administration Fang Aizhi √ √ √ √
social sciences intellectual property law financial
management and investment operations. Wang Yuhua √ √ √ √Kingsoft Office 2025 Sustainability Report 13
Business Business Ethics Management Structure
Ethics The Audit Committee of the Board of Directors of Kingsoft Office bears the ultimate oversight responsibility for business ethics issues such as anti-commercial bribery anti-corruption and anti-fraud and receives quarterly reports on business ethics from the Business Ethics Working Group. The
Company's Business Ethics Working Group is led and coordinated by the CEO. The Audit and Supervision Department is responsible for business
ethics within the Company at the execution layer including conducting business ethics audits receiving reports of business ethics violations and
investigating the Company's anti-commercial bribery anti-corruption and anti-fraud efforts. The relevant work is jointly promoted by the Legal
Kingsoft Office adheres to business ethics and always Compliance Department the Finance Department and the Human Resources Center.takes the business philosophy of integrity and compliance.We strictly comply with the Company Law of the People's
Republic of China the Anti-Monopoly Law of the
People's Republic of China the Anti-Unfair Competition
Law of the People's Republic of China and the Interim
Provisions on Prohibition of Commercial Bribery and have Kingsoft Office Business Ethics Management Structure
formulated internal systems such as the Code of Business
Conduct and the Kingsoft Office Employee Handbook.In accordance with the Code of Business Conduct the Board of Directors' Audit Committee
Company comprehensively advances the development of
a business ethics management system covering contents
of anti-corruption anti-discrimination prevention of
information leaks conflict of interest avoidance anti- Coordinate Supervise Guide Report to
monopoly anti-money laundering insider trading
prevention and whistleblower protection. This aims to
build a national software brand that exemplifies legal
compliance integrity trustworthiness and independent
innovation. Business Ethics Working Group
Kingsoft Office complies with anti-commercial bribery
and anti-corruption agreements and laws in all CEO
jurisdictions where it operates. The Company has
formulated relevant internal management systems Audit and Supervision Department
and specifications including the Kingsoft Office Anti-
Fraud System the Kingsoft Office Red Line Management
Regulations the Guidelines for Reporting Integrity the Legal Compliance Department Human Resources Department Finance Department
Anti-Monopoly Compliance Guide the Anti-Commercial
Bribery Compliance Guide and the Bidding Compliance Promoted in a coordinated way
Guide ensuring that all business activities are conducted
with fairness integrity and transparency.Kingsoft Office 2025 Sustainability Report 14
Business Ethics Top 10 Red Lines of Kingsoft Office
Supervision and
Seeking Soliciting and
Management Personal Gain Accepting Bribes
The Kingsoft Office Business Ethics Working Group
conducts audits on the compliance of business ethics in
key risk departments every six months and supervises Interference with Commercial
the execution of business ethics to ensure the effective investigations Bribery
operation of the Company's business ethics management
system.The Company require employees to comply with Kingsoft
Office Red Line Management Regulations defining Top 10
red lines that include fabricating information soliciting
and accepting bribes unauthorized activity neglect of
duty disclosure of secrets and irregularities in bidding Irregularities in Fabricating
among others and we seriously investigate violations of Bidding Information
these regulations.Top 10 Red Lines
Conflict of Neglect of
Interest Duty
Disclosure of Unauthorized
Secrets ActivityKingsoft Office 2025 Sustainability Report 15
Reporting and Handling Process
Kingsoft Office has established diversified reporting The Company continuously refines its reporting and handing mechanisms ensuring that reporting channels remain
channels to facilitate comprehensive oversight from both accessible and that all reports are investigated promptly impartially and with timely feedback provided. Below is an
internal and external stakeholders. We encourage all overview of Kingsoft Office's business ethics reporting and handling process:
relevant parties including individuals and organizations
to report suspected ethical or disciplinary violations such
as bribery corruption or fraud via various channels
including email a reporting hotline in-person reporting Reporting and Acceptance
or written complaint either anonymously or with
real names to the Company's Audit and Supervision
Department. We specify the relevant regulations for whistleblower protection in the Code of Business Conduct the Kingsoft Office
Anti-Fraud System the Guidelines for Reporting Integrity etc. In instances where whistleblower confidentiality is
compromised or retaliation is taken the severity of the misconduct will be evaluated and those responsible may be
referred to judicial authorities for further action. This year Kingsoft Office has had no instances of employees facing
dismissal demotion suspension intimidation harassment or any other unfair treatment due to lawful reporting nor
have there been any retaliatory actions against external whistleblowers.Incident Investigation
The Business Ethics Working Group promptly investigates reports received performing fact-checking interviews
Reporting Email: jubao@wps.cn and other investigative procedures. When required by the judiciary the Business Ethics Working Group hires external
professional organizations to obtain evidence of illegal irregular or disciplinary violations ensuring that every case
is thoroughly investigated and supported by concrete evidence committing to the principle of "investigate when
necessary ensure factual accuracy in investigations".Reporting Hotline: 010-62927777 ext. 5999
Reporting Letter: Kingsoft Office Audit and Supervision Department Kingsoft Case Handling
Software Building No. 33 Xiaoying West Road Qinghe Sub-district Haidian
District Beijing
Once a case is verified we will issue handling opinions or accountability suggestions according to the relevant internal
systems and deal with the involved personnel internally or refer them to judicial authorities if necessary. The results of
the handling will be communicated to full-time employees interns part-time staff and third-party dispatched contract
workers (hereinafter referred to as all employees).Kingsoft Office 2025 Sustainability Report 16
Business Ethics Linking to
Performance
To ensure that employee conduct aligns with the
Company's business ethics compliance standards
Kingsoft Office has built a complete performance
assessment system. Key indicators from the Code of
Business Conduct and Employee Code of Conduct are
incorporated into the performance and compensation
assessment system. The Employee Code of Conduct is
deeply integrated into the values assessment focusing Business Ethics Audit
on core dimensions such as integrity behavior and
compliance awareness. It complements indicators Kingsoft Office's audits of business ethics across all business lines are conducted every three years to ensure that all operations comply with business
in the Code of Business Conduct such as integrity in ethics compliance standards.business activities and adherence to corporate values
comprehensively covering employees' professional This year the Company has implemented specialized audits as detailed below
behavior and value orientation. The results of this
assessment are directly linked to employees' performance
scores and compensation adjustments. Should an
employee fail to meet the required standards in the Audit Type Audit Plan
values assessment it will have a significant impact on
their overall performance outcome. This mechanism The Company conducted audits focused on commercial bribery and corruption risks across five high-risk
guides employees to consciously adhere to behavioral Audit of business units business units and two subsidiaries. A thorough review of identified issues was undertaken to ensure effective
norms and enhances the Company's internal business and subsidiaries remediation.ethics and compliance levels. Additionally we enforce a
zero-tolerance policy toward bribery and corruption. Any
breach of the prohibited behaviors stipulated in the Code
of Business Conduct will result in disciplinary measures To address bribery and corruption risks in critical roles the Business Ethics Working Group carried out seven
against the implicated employees by the Company which specialized audits involving 86 sales employees serving both individual and enterprise customer markets. The Sales employee audit
may include warnings reductions or cancellation of audit findings have been escalated to the Company's management layer and their respective business units
performance assessment scores or even termination of were directed to implement corrective actions.employment.Note: During the reporting period the Company did not experience any significant incidents of commercial bribery or corruption including incidents involving dismissal or disciplinary
action against directors management or employees for commercial bribery or corruption investigation by the relevant authorities termination or non-renewal of contracts with business
partners and litigation cases against the Company or its directors management or employees for commercial bribery or corruption.Kingsoft Office 2025 Sustainability Report 17
Business Ethics Anti-Unfair Co-building a
Training Competition Transparent Value
Chain
The Company conducts regular business ethics training for Kingsoft Office strictly adheres to laws and regulations such as the Company Law of the People's Republic of China
all employees. This year we organized 23 business ethics the Anti-Unfair Competition Law of the People's Republic of China and the Anti-Monopoly Law of the People's
training sessions covering 9 directors 707 management Republic of China . We have established internal systems on anti-unfair competition including the Code of Business Kingsoft Office is committed to building honest and
personnel and 5678 employees ensuring participation Conduct Anti-Monopoly Compliance Guide Anti-Commercial Bribery Compliance Guide and Bidding Compliance transparent business partnerships placing high importance on
by the Company's all directors management personnel Guide . The Code of Business Conduct mandates that employees exercise prudent judgment and actions in research the supplier integrity management. We strive to collaboratively
and employees. and development pricing and sales of products and services and distribution channel expansion avoiding any establish a transparent and healthy industry chain with the
monopolistic agreements with competitors. partners. We have established the Kingsoft Office Large-Scale The Company has constantly explored online integrity Material Procurement Management System which specifies
training models. We developed video training courses The Company has built a complete anti-unfair competition and anti-monopoly compliance system including a the conditions for selecting suppliers and rejects cooperation
compiling the Company's various compliance systems dedicated anti-monopoly compliance department that regularly reports to management layer on the Company's with those who have a history of unethical business practices.and uploaded them to the internal learning platform for anti-unfair competition and anti-monopoly work results. This anti-monopoly compliance department is responsible The Code of Business Conduct explicitly require all business
all employees. Additionally we utilized the Company's for developing and refining anti-unfair competition and anti-monopoly systems providing compliance advice partners including suppliers and agents to sign commitments
internal magazine and the enterprise office platform for daily operations organizing anti-monopoly compliance training and overseeing business processes and or agreements related to integrity and honesty such as the
"Kingsoft Teams" to publish anti-commercial bribery compliance management. Kingsoft Office Integrity Agreement. These documents clearly
compliance articles and compliance information and This year the Company conducted two anti-monopoly compliance anti-commercial bribery and compliance in stipulate the integrity responsibilities and obligations of both
conducted anti-commercial bribery training for all bidding and tendering training sessions for frontline sales staff in roles closely related to anti-monopoly practices parties thereby safeguarding their respective legal rights and
employees of the Company. covering a total of 295 participants. Through typical case studies the training clarified anti-monopoly related interests.All new employees are required to sign the Kingsoft concepts and common situations such as anti-monopoly agreements and abuse of market dominance while strictly In the current year we conducted two agent channel meetings
Office Employee Integrity Commitment Letter we have prohibiting employees from engaging in any agreements decisions or other cooperative behaviors that exclude or to reinforce the Company's zero-tolerance policy toward
formulated. Also they should complete integrity culture restrict competition. Following the training the Company evaluated the training results through examinations with any form of commercial bribery and to communicate the
courses during their onboarding training. These courses all participants achieving a passing score. Company's requirements in the Kingsoft Office Integrity
include the Kingsoft Office Anti-Fraud System the In the current year the Company did not face any litigation or major administrative penalties resulting from unfair Agreement to be signed by agents. Anti-corruption Kingsoft Office Red Line Management Regulations and promotional cards were distributed to participating entities
other relevant systems. Employees must also pass related competitive practices. outlining prohibited behaviors such as any form of commercial
examinations to ensure a thorough understanding of the bribery and transactions between partners and employees
Company's compliance requirements. We also focus on directly involved in business operations. Furthermore we
training for employees in high-risk positions. This year
In 2025 100% of new employees signed provided agents and suppliers with the Company's reporting we conducted online and offline specialized training on contact information to foster a collaborative approach to
integrity for new employees in the Sales Department with the Kingsoft Office Employee Integrity integrity management.
295 participants. Commitment Letter. 100%
As a member of the "Sunshine Integrity Alliance" Kingsoft
Office actively communicate and discuss integrity and
compliance issues with other members of the alliance. We
work together to enhance the ability of alliance members
to fulfill their responsibilities and to build their employees'
professional ethics creating a business environment based
on integrity. Kingsoft Office aims to work with value chain
partners to constantly improve industry business ethics
standards promote a culture of integrity and compliance and
build an accountable and clear business environment.Kingsoft Office 2025 Sustainability Report 18
Sustainability
ManagementKingsoft Office 2025 Sustainability Report 19
Kingsoft Office Sustainability Governance Structure
Sustainability
The Board of Directors' Strategy Committee is the highest governance body for ESG affairs at the Kingsoft Office. Its
Governance main responsibilities include overseeing the Company's overall ESG affairs such as identifying and assessing ESG-The Board related opportunities and risks supervising the progress of ESG strategic plans and objectives and reviewing ESG-
of Directors' related disclosures. During the reporting period the Company's Board of Directors' Strategy Committee held regular
Structure Strategy meetings to comprehensively identify significant ESG risks related to the Company. On Mar. 25 2026 the Proposal on Committee the 2025 Sustainability Report of Beijing Kingsoft Office Software Company Limited was reviewed and approved at the 2026 first annual meeting of the 4th Board of Directors' Strategy Committee at which the committee listened to the
company management's report on the progress of ESG work and the work plan for 2025 and discussed significant
ESG matters for the Company.Kingsoft Office is committed to promoting the Company's sustainable
development and creating long-term value for all stakeholders. We
continued to improve our sustainability governance structure and
strengthen the Board of Directors' supervision of ESG affairs in order
to ensure the effective implementation of ESG-related work plans.Currently the Company has formed a three-tier governance structure Company
Company management is the decision-making body for sustainability development at Kingsoft Office. It is mainly
Management responsible for formulating the Company's sustainable development strategy supervising the implementation of consisting of the Board of Directors' Strategy Committee company sustainability management and regularly reporting to the Board of Directors' Strategy Committee.management and ESG-related functional departments which
operate collaboratively and with clear responsibilities.ESG-related functional departments are the specific executing departments for Kingsoft Office's sustainability work
including the Office of the Board of Directors Human Resources Department Administrative Department Audit and
Supervision Department Security Technology Department and Legal Compliance Department. They are mainly
ESG-Related responsible for implementing ESG-related work based on the sustainability strategic blueprint planned by the
Functional company management regularly subject to supervision and inspection by the company management and adjusting
Departments work content promptly based on suggestions from the company management. During the reporting period ESG-
related functional departments implemented the ESG work regularly reported the progress to the decision-making
layer and governance layer and carried out special projects to improve key ESG issues.Kingsoft Office 2025 Sustainability Report 20
Sustainability
Concepts
We integrate sustainability concepts into our daily operations As a leading office software and service provider in China Kingsoft Office Employees are the most valuable resources of Kingsoft Office. We are
and management in four major areas: products and services is dedicated to providing efficient convenient and secure office solutions committed to creating a healthy equal and inclusive work atmosphere
environmental protection human capital development and to users. We uphold the corporate spirit of "technology for business" and continually optimizing our talent management strategy refining our
community investment. We actively adhere to the United Nations the concept of innovation and continue to expand the boundary of digital talent development system providing fair promotion and development
Sustainable Development Goals (UN SDGs) identify priorities of the offices. We are fully committed to continuously improving service levels channels fully unleashing the enthusiasm and creativity of our
UN SDGs and implement a consistent approach to achieve the SDG. and wholeheartedly providing users with an incredible office experience employees and helping them become better versions of themselves.that exceeds expectations.Kingsoft Office always adheres to the sustainability concepts integrating Guided by the philosophy of "leading with technology empowering
measures to respond to climate change risks into corporate operations through digitalization and co-creating a better future for social services"
products and services. As a "benchmark of Chinese innovation" in Kingsoft Office actively fulfills its social responsibilities demonstrating
foundational software we actively practice the national goals of gratitude to the society and serving the society. In combination with
reaching peak carbon emissions and achieving carbon neutrality. We are our main business operations we support public welfare initiatives and
committed to providing users with green low-carbon products to reduce rural revitalization efforts ensuring sustainable corporate growth and
their environmental impact and promote sustainable social development. consistent returns to investors while fostering sustainable economic and
social progress.Kingsoft Office 2025 Sustainability Report 21
Stakeholder Stakeholders Concerns and Engagement Issues Communication Channels
* Employees
Engagement * Innovation-driven * Data security and client privacy protection
* Telephone emails and meetings
* Science and technology ethics
Directors * Regular reports
* Anti-commercial bribery and anti-
Kingsoft Office attaches importance to maintaining effective engagement with all stakeholders with a strong focus on corruption * Temporary announcements
the substance method management and supervision of such engagement. * Stakeholder engagement
We conduct regular engagements with key stakeholder groups that are of importance to the Company as outlined in the * Due diligence
table below.* Environmental compliance management
* Employees
Stakeholders Concerns and Engagement Issues Communication Channels
* Innovation-driven
* Telephone emails and meetings
* Data security and client privacy
* Anti-unfair competition Senior protection * Regular reports * Regular reports
* Anti-commercial bribery and anti- Management Science and technology ethics Temporary announcements
corruption * Company announcements
**
* Anti-commercial bribery and anti- * Questionnaires
* Data security and client privacy * Shareholders' general meeting corruption
protection
* Performance briefings Environmental compliance management
* Product and service safety and quality
*
* Special reports
* Innovation-driven
Investor investigation * Employees * Employees' labor union activities Shareholders and *
Creditors * Science and technology ethics Roadshow * Occupational health and safety * Employee meetings *
* Environmental compliance management Innovation-driven Employee interview
* Press release * * Employees
* Climate change response
* Investors' hotlines *
Science and technology ethics * Complaint box for employees
* Energy utilization
IR email * Circular economy Department meetings and training* *
* Circular economy
* SSE E-interaction *
Stakeholder engagement * Questionnaires
* Employees
* Questionnaires
* Stakeholder engagementKingsoft Office 2025 Sustainability Report 22
Stakeholders Concerns and Engagement Issues Communication Channels Stakeholders Concerns and Engagement Issues Communication Channels
* Product and service safety and quality * Professional customer service team * Equitable treatment of SMEs
* Data security and client privacy
protection * Daily communication with users
* Anti-unfair competition
Users * Anti-commercial bribery and anti- * Reception of inspection * Science and technology ethics * User complaint handling and feedback corruption
* Innovation-driven * User satisfaction survey
* Regular reports
* Social contributions
* Questionnaires Government and * Company website * Stakeholder engagement Regulatory Bodies * Rural revitalization * Regular inquiries
* Data security and client privacy
* Supply chain security * Contract signing protection * Working session
* Equitable treatment of SMEs * Daily communication mechanism * Environmental compliance management
* Anti-commercial bribery and anti-
corruption * Bidding system
* Climate change response
* Stakeholder engagement Suppliers and * Energy utilization * Supplier return visits
Partners
* Innovation-driven * Supplier symposiums
On-site survey * Rural revitalization * Science and technology ethics *
* Social contributions * Participation in charitable donations
* Circular economy * Supplier training Ecosystem and biodiversity protection Community exchanges and visits
* Stakeholder engagement * Questionnaires
**
Community and
Public * Waste disposal * Community event participation
* Water resources utilization * Community event release
Rural revitalization * Climate change response * Visitation and reception *
* Social contributions Press conference *
Stakeholder engagement
*
NGOs and the * Innovation-driven * Media interviews and reports
Media * Climate change response * Industry seminars and exhibitions
* Product and service safety and quality
* Stakeholder engagementKingsoft Office 2025 Sustainability Report 23
Materiality
Assessment Evaluation and Analysis Process
1 Business panorama and stakeholder identification 3 Assessment and validation of double materiality of issues
The Company continuously improves the identification and assessment of
sustainability topics. This year for the first time we conducted a dual materiality
assessment of topics in accordance with the Guidelines No. 14 of Shanghai
Stock Exchange for Self-Regulation of Listed Companies - Sustainability Report * Analyze the Company's development strategy core * Design and distribute assessment questionnaires for impact
(Trial) (hereinafter referred to as the "Guidelines"). By examining both "financial products and services and the geographic locations materiality and financial materiality;
materiality" and "impact materiality" we identified and analyzed the importance where its products and services are conducted;
of sustainability topics closely related to the Company's business development * Collect and analyze the data to generate quantitative
ultimately forming a dual material issue matrix. * Analyze the overall sustainability industry trends and the assessment results; Company's upstream and downstream value chain;
* Integrate the final impact and financial materiality assessment
* Identify the affected stakeholders within the value chain. results incorporating expert opinions.
2 Development of a preliminary material issues screening list 4 Issues reporting and disclosure review
* Analyze the 21 sustainability issues listed in the Guidelines * Summarize the dual materiality methods processes and
and conduct a preliminary screening based on industry conclusions of the issues and compare a material issues
characteristics; report;
* Conduct in-depth interviews with key departments to * Submit the report to the Board of Directors' Strategy Committee
make a list for the impact of these issues on the Company for review and determine the disclosure scope and relevant
as well as potential risks and opportunities. content in accordance with the Guidelines;
* Finalize the formal disclosure text for inclusion in the core
chapters of the ESG Report.Kingsoft Office 2025 Sustainability Report 24
Dual materiality assessment results2 are as below:
Topic Impact material issue Financial material issue Dual material issues
Data security and client privacy protection √ √ √
Kingsoft Office 2025 Material Issues Matrix Product and service safety and quality √ √ √
Innovation-driven √ √ √
Environmental Social Governance Employees √ √ √
High Climate change response √
Data security and client privacy protection Supply chain security √
Anti-commercial bribery and anti-corruption
Science and technology ethics √
Product and service safety and quality
Stakeholder engagement Anti-commercial bribery and anti-corruption √Innovation-driven
Climate change response
Science and technology Anti-unfair competition √Supply chain security ethics Employees
Energy utilization Anti-unfair competition Stakeholder engagement √
Social contributions Energy utilization √
Equitable treatment of SMEs Rural revitalization Environmental compliance management √
Due diligence Due diligence √
Water resourcesutilization Environmental compliance
management Social contributions √
Waste disposal
Ecosystem and biodiversity protection Rural revitalization √
Ecosystem and biodiversity Equitable treatment of SMEs √
protection
Water resources utilization √
Pollutant emissions Circular economy √
Ecosystem and biodiversity protection √
Waste disposal √
Low High In this report we address the material issues
3 mentioned above helping stakeholders gain a more comprehensive
Importance to the Company's Finance understanding of the Company's sustainable development performance.
2. Kingsoft Office focuses primarily on software research and development and is not involved in direct product manufacturing. It is also not
classified as a key pollutant-emitting entity by national environmental protection authorities. The Company's environmental impact mainly arises
from energy and resource consumption and emissions during its operations. Since its business model does not include manufacturing processes 3. The Company has identified ESG-related risks and opportunities as well as the period over which they may have significant impacts on the
it does not generate industrial pollutants such as waste water waste gas or waste residues. Upon assessment the issue of "pollutant emissions" Company. As described in the corresponding sections of this report the short-term period means a period within three years and the medium to
is not considered to have financial materiality or impact materiality. long term period means three years or more.Importance to the Economy Society and Environmental ImpactKingsoft Office 2025 Sustainability Report 25
Sustainability
Due Diligence
Kingsoft Office places great importance on the sustainability-
related risks in its operations. We regularly conduct
sustainability due diligence to systematically identify prevent
and address both actual and potential risks ensuring the
Company's long-term and stable development. During
the reporting period due diligence was carried out by our
sustainability-related functional departments on data security
and client privacy protection business ethics and supply
chain security. Through stakeholder engagement surveys
and on-site visits to data center suppliers' server rooms we
systematically identified the Company's sustainability-related
risk points and accordingly developed detailed response
plans.Kingsoft Office 2025 Sustainability Report 26
Supply To thoroughly assess their performance in areas such as environment and labor we To ensure supply chain security the Company incorporates
conduct due diligence on potential suppliers based on the admission criteria in the suppliers into our network and privacy security system and
Chain Admission Kingsoft Office Supplier Management System . in selecting data center suppliers focuses on their physical and Hiring security measures and environmental practices. We also review suppliers' environmental protection qualifications such as the suppliers' Stage environmental management system certification and product green certificates. We * Through due diligence on suppliers we assess whether
Security consider the suppliers' environmental performance as a plus factor prioritizing green they are compliant in terms of network security and privacy products and services. protection. Through field visits we verify that leased data centers implement essential physical security measures
such as video surveillance and access control systems to
protect data security. For details of the Company's network
and privacy security management please refer to the
We conduct performance appraisals on suppliers at monthly quarterly semi-annual section "Data Security and User Privacy Protection" of this
Kingsoft Office attaches great importance to or annual intervals taking into account their significance and associated risk factors. report.supply chain risk management. With the goal of To ensure the appraisals are scientific comprehensive and objective we establish
maintaining a safe and stable supply chain the appraisal indicators based on dimensions such as Technology Quality Responsiveness * Moreover we also consider the site selection for our newly
Company systematically improves the overall Delivery and Cost (TQRDC) and score the suppliers' performance based on the built Wuhan park ensuring it is situated outside ecological
performance of its suppliers by improving the assessment results. Suppliers are categorized into four performance levels: S A B and protection red lines and away from wetlands and other
supplier due diligence system implementing a C. For suppliers rated as C or those with significant issues requiring remediation the natural reserves as well as from regions that possess
hierarchical performance appraisal mechanism performance appraisal responsible person is tasked with organizing relevant personnel significant ecological functions or are environmentally
and carrying out supplier capacity building. At Evaluation
and to analyze the suppliers' performance and provide improvement requirements along sensitive and fragile for office buildings. The Company's present the performance ratings of the Company's
Maintenance with developing a corrective action plan. For those rated S company-level activities production and operational activities have no significant suppliers have been continuously optimized and may be organized by the appraisal responsible person to maintain the partnership. impact on ecosystems and biodiversity.the supply chain system has been significantly Stage We employ this performance scoring mechanism to motivate suppliers' priority to
improved in terms of efficiency stability and environmental compliance labor management product quality delivery reliability * We evaluate the environmental compliance performance
social responsibility performance laying a solid and technological innovation capability thereby fostering the development of a high- of data center suppliers and equipment suppliers
foundation for supporting the long-term and quality supplier resource pool in the Company. incorporating their use of clean energy energy efficiency
sound development of the Company's business. and environmental certification qualifications into
For suppliers whose performance does not meet the Company's requirements we procurement considerations. For detailed information
To oversee suppliers throughout their entire provide rectification recommendations and applicable support requiring them to please refer to the section "Establishing a Green Supply
lifecycle the Company has established supply complete corrective actions in a timely manner. Chain" of this report.chain management systems such as the Kingsoft
Office Supplier Management System and the
Kingsoft Office Procurement Contract Management
System . At the same time we practice green
and environmentally friendly supply chain We have clarified the supplier exit procedures. For suppliers found to have Note: At the end of the reporting period the Company had no accounts
Exit Stage environmental and labor issues that cannot be rectified the Company will resolutely payable (including notes payable) exceeding RMB 30 billion or accounting management policies and plans comprehensively
execute the exit strategy. for over 50% of total assets. Kingsoft Office and its subsidiaries do not have conducting sustainability risk assessments at all any overdue payments to SMEs that are required to be publicly disclosed
stages of supplier admission cooperation and through the National Enterprise Credit Information Publicity System.ongoing maintenance.Kingsoft Office 2025 Sustainability Report 27
Intelligent Office and Renewed
Experience
As a leading enterprise in China's office software and
services sector Kingsoft Office relies on independent
innovation technologies to strengthen its product
foundation. Through full-scenario office solutions the
Company breaks efficiency boundaries and safeguards
user experience with stringent quality control and security
protection systems striving to create an intelligent
excellent and secure new Intelligent office ecosystem for
users.Kingsoft Office 2025 Sustainability Report 28
Product and Service Safety
and Quality
Governance Strategy
The Company has established a comprehensive product quality The Company adheres to the principle of "technology effectively managed their impacts may materialize in the
management system and is committed to providing users for business" and "user first" and iterates its products short term.with excellent products and high-quality services. In terms and services around the strategic directions of "multi-
of management structure the CEO and the Vice President in screen cloud content collaboration and AI". The To mitigate negative impacts and actively respond to
charge are responsible for decision-making and supervision Company fully recognizes the negative impacts that such risks the Company has established a full-process
of product quality-related matters. At the execution layer may arise from inadequate quality management quality management system covering R&D production
the Quality Assurance Department leads product quality of products and services. If there are deficiencies in and services. It has implemented strict admission and
management work with specialized execution groups under relevant management measures and mechanisms continuous evaluation mechanisms for its product
it including basic testing multi-platform application testing the negative impacts may extend throughout the matrix and AI tools optimized service management and
automated solutions and project management teams. Relying Company's operations and downstream value chain. capability building and ensured smooth user feedback
on professional technical capabilities these groups ensure This would not only directly affect the Company's and rapid response channels striving to achieve forward-
high-quality operation and stable delivery of products. operational efficiency and brand reputation but for looking prevention and long-term management of quality
downstream users product quality issues would risks.To ensure that product quality information is delivered in a directly reduce office efficiency and user experience
timely transparent and decision-supportive manner the Quality During the reporting period the Company was not subject thereby hindering users' digital transformation
Assurance Department has established a multi-dimensional to regulatory penalties due to product and service safety processes.and high-frequency quality monitoring communication and and quality issues. In response to relevant regulatory
management mechanism. Through digital dashboards it During the year we assessed the potential financial requirements the Company has invested in testing
monitors key product quality indicators in real time regularly impacts arising from risks related to the safety and equipment auxiliary tools and other related items.prepares product quality reports and organizes quality review quality of our products and services. Major quality The above risks did not have a material impact on the
meetings. Meanwhile the Company incorporates product issues concerning products and services if serious Company's current financial position operating results
quality assurance indicators into the performance assessment may result in regulatory penalties. To address such and cash flows and are not expected to have a material
of relevant personnel promoting continuous optimization of risks the Company needs to increase investment impact on its financial position operating results or cash
product quality through a long-term mechanism. The Quality in testing equipment auxiliary tools and other flows in the next year.Assurance Department reports its work to the upper-level resources related to quality assurance. If risks related
supervisory management in the form of meetings every two to product and service safety and quality are not
months forming a closed-loop quality control mechanism.Kingsoft Office 2025 Sustainability Report 29
Impact Risk and Opportunity Management Indicators and Goals
We apply stringent standards throughout the entire product lifecycle management process strictly safeguarding product The Company has formulated product and service quality goals and uses measurable indicators to objectively assess the
quality and content security. By tailoring digital intelligent office solutions to different industry scenarios we empower current status clarify improvement directions and ensure user experience in the actual use of products and services.more organizations and individual users to achieve creative expression and efficient collaboration. As at the end of the
reporting period Kingsoft Office has obtained ISO 9001 Quality Management System certification the Service Standard
Compliance Certificate for SMEs (Excellence Level) the Information Technology Innovation and Digital Intelligence
Technical Service Capability Certificate (Level 1) and several other qualification certificates. The Company actively
manages impacts risks and opportunities related to product and service safety and quality. For detailed information
please refer to the sections "Iterative Product and Services" "Empowering Thousands of Industries" "Guaranteeing
Product Quality" "Safeguarding Content Security" and "Providing High-quality Services" in this chapter.Management Objectives Management Progress
Achieve a 100% resolution rate of user 100% resolution rate of user feedback
feedback issues through human-assisted service issues was achieved through human-assisted
channels service channels in 2025
Achieve a user satisfaction rate4 of over 90% 97.8% user satisfaction rate was
through human-assisted service channels achieved through human-assisted service
channels in 2025
4. It includes satisfaction levels for "service items" related to user services and "non-service items" related to product quality.Kingsoft Office 2025 Sustainability Report 30
Iterative Product WPS Lingxi: Redefining work with intelligent agents
and Services
During the reporting period the Company launched "WPS Lingxi" marking the advent of the intelligent agent era for the office software industry.As a pioneer and leader in China's office software WPS Lingxi has now evolved into an “All-Round AI Office Partner” launching three intelligent agents for presentations spreadsheets and
industry the Company has fur ther c lar i f ied i ts documents. These are meticulously designed to address high-frequency workplace scenarios. This upgrade represents a deep integration
d e ve l o p m e n t a p p ro a c h o f p u r s u i n g " O f f i c e A I of AI capabilities into office workflows achieving the leap from “intention understanding” to “task execution”. The Spreadsheet Agent
reconstruction and upgrading" alongside "AI Office native incorporates native functionality to ensure traceable data analysis results; the Presentation Agent enables natural language-based content
exploration". On the one hand the Company promotes generation and fine-grained editing; while the Document Agent further enhances processing efficiency advancing office AI from a tool to a
the full intelligent upgrade of its existing WPS component true intelligent assistant. Simultaneously WPS Office has completed a comprehensive AI-driven upgrade of the core features across its four
ecosystem deeply integrating AI capabilities into high- main components redefining the all-scenario office experience. This has led to a notable increase in the adoption of key AI functions further
frequency office scenarios such as content creation solidifying the Company’s competitive edge in the field of AI-powered office productivity.formatting data analysis and presentation generation
so as to improve efficiency at the tool level drive the
intelligent transformation of WPS and positions it as Looking ahead to 2026 the Company
a globally leading AI-powered office software with w i l l re m a i n fo c u s e d o n d r i v i n g
the highest level of intelligence. On the other hand sustained advancements in AI. At the
the Company has launched the exploration of a native product level WPS AI 4.0 will pioneer
office form centered on intelligent agents. Through task future-ready AI-native offer ings
understanding process orchestration and multi-model deepen the applicat ion of Office
scheduling mechanisms it reconstructs office interaction Agent in real-world scenarios and
modes and collaboration workflows driving office strive to become a globally leading
software to evolve from functional tools to intelligent intell igent office solution. On the
agents. It provides superior AI Native office services for technological front the Company will
the future and leads the transformation of AI-driven office strengthen core capabilities such as
practices. task planning and tool orchestration for
AI agents enhancing their autonomy
in handling complex office workflows
and propelling the evolution of AI
from an assistive tool to an intelligent
collaborator.The core carrier of WPS AI 3.0 - "WPS Lingxi"Kingsoft Office 2025 Sustainability Report 31
WPS 365: Intelligence empowering enterprise
transformation
WPS 365 has completed a full-domain upgrade centered on AI with a multi-dimensional layout
covering technical framework collaboration system intelligent retrieval and digital employee
ecosystem. It empowers enterprises' digital and intelligent transformation in an all-round way and
improves office collaboration and operational efficiency. Based on the underlying technologies of WPS 365 One-stop Collaborative Office Platform
WPS clients and cloud documents WPS 365 has innovatively launched the "Knowledge-Augmented
Generation (KAG)" framework which overcomes limitations of traditional AI models such as
hallucinations and insufficient adaptation to professional scenarios. Through refined knowledge
governance and intelligent graph reasoning it provides reliable AI support for enterprises' critical
business scenarios.WPS 365 has continuously improved its digital employee ecosystem and adopted a development
model of "official standardization + enterprise customization". Official digital employees have been
made available on a large scale for out-of-the-box use including roles such as "Little K" "Older
Female Cousin" and "Digital Clone of Departed Employees": "Little K" efficiently handles personal
office affairs and compliance pre-review; "Older Female Cousin" optimizes team collaboration
efficiency; The "Digital Clone of Departed Employees" solves the problem of knowledge continuity and
handover. In parallel the Company launched a digital employee development platform that enables
enterprises to build their own dedicated digital employees achieving precise alignment between
AI capabilities and business scenarios. Currently the Company has co-created digital employee
applications with leading enterprise clients and continuously explored and accumulated high-value
and replicable scenarios.WPS 365 has continuously iterated and upgraded its AI search capabilities with the core objectives
of broad coverage high precision and in-depth mining. It supports precise retrieval of data across
all scenarios—such as chats documents meetings and emails—using natural language thereby
breaking down information silos within enterprises and improving employees' information acquisition
efficiency and decision-making response speed. Furthermore WPS 365 has officially integrated
OpenClaw capabilities enabling users to efficiently perform high-frequency collaborative tasks—
such as scheduling meetings summarizing messages and organizing documents—through natural
language commands. This facilitates the automation of multi-step operations further enriching the
ecosystem of AI-powered office productivity.Looking ahead to 2026 with the accelerating maturity of Agent technology trends represented by
OpenClaw the Company will continue to strengthen the development of core capabilities such as
intelligent agent task planning tool invocation and multi-step operation automation. This effort
will drive the evolution of WPS 365 into an enterprise-grade intelligent office platform equipped with
autonomous task execution capabilities.Kingsoft Office 2025 Sustainability Report 32
Kingsoft Office AI Collaborative Office Conference Launched Multiple AI Products Strengthening global presence to
serve worldwide users
In Nov. 2025 Kingsoft Office held the AI Collaborative Office Conference. WPS 365 completed upgrades of two core AI products: the Smart Document Library introduced
AI tools such as smart search and Digital Employee was iterated to Version 2.0. Meanwhile new products including WPS Lingxi Enterprise Edition Team Space and AI
Middleware were launched strengthening organizational users' capabilities in managing and applying enterprise-wide knowledge and enabling business process During the reporting period the Company pursued an international
automation and improved collaboration efficiency. development strategy by advancing the product upgrade and
overseas deployment of WPS International Personal Edition. Key
achievements included the international adaptation of product
interfaces languages and functionalities as well as the completion of
data center deployments in regions such as Europe the United States
and Southeast Asia. These efforts aim to meet global users' needs for
cloud-based collaboration and data security. The international edition
has now been upgraded and rolled out in multiple overseas markets
integrating globally leading AI models to consistently enhance
product competitiveness.Simultaneously the international expansion of WPS 365 has made
progress. By collaborating with overseas partners the Company
has built comprehensive collaborative office solutions. The product
now supports cross-regional multilingual global office capabilities
with core functionalities fully adapted to overseas work scenarios
effectively enabling efficient collaboration for multinational
teams. Currently WPS 365 International Edition already provides
comprehensive services to local clients in Hong Kong and Chinese
enterprises expanding abroad helping businesses achieve efficient
collaboration and digital-intelligent transformation.Looking ahead to 2026 the Company will further deepen its global
strategic presence by advancing initiatives on both product and
market fronts. On the product side building upon the existing
achievements of its international editions it will integrate globally
leading AI technologies and innovative product concepts to launch
competitive AI-native office services tailored for the worldwide
market. Meanwhile in terms of market expansion the Company will
increase resource allocation to overseas operations with a focused
effort on penetrating key regions such as Europe the United States
and Southeast Asia. This will include accelerating the development
Kingsoft Office AI Collaborative Office Conference of localized channels and fostering partnerships within regional
ecosystems all aimed at promoting WPS AI as a comprehensive
intelligent office solution serving users across the globe.Kingsoft Office 2025 Sustainability Report 33
Empowering partners with industry clout the Company has enhanced provides full-process intelligent support for financial market penetration efficiency and further expanded its For Private Enterprise Clients institutions such as banks insurance companies and reach among leading enterprises. This further broadened securities firms safeguarding efficient and compliant
Thousands of and deepened the application of WPS 365 across Kingsoft Office's WPS 365 one-stop smart office solution financial operations. various industries with steady improvements in market builds exclusive and secure digital collaborative platforms recognition and industry influence. for enterprises by focusing on integration intensification
Industries and intelligence. Leveraging core capabilities such as For Healthcare Industry For Government Clients document management cross-terminal collaboration and AI empowerment it efficiently resolves issues faced Clients
by private enterprises including poor collaboration
Kingsoft Office takes WPS 365 Government Edition as dispersed and difficult-to-manage documents delayed The Company launched WPS 365 Medical a dedicated
Kingsoft Office is committed to empowering various its core platform deeply integrating capacities of self- business response and high AI implementation costs. version for the pharmaceutical sector equipped with
industries to transcend the limitations of office efficiency developed Government Affairs Model (Enhanced Version) While accelerating digital transformation it also helps specialized features. It focuses on pharmaceutical report
and accelerate the transition to a new stage of digital to build a one-stop AI office platform for government achieve cost reduction efficiency improvement and writing scenarios represented by Clinical Study Reports
intelligent office work. The Company continues to deepen affairs. The product supports one-click generation of enhancement of core competitiveness. (CSR) that comply with the standards of the International
its strategic deployment in key sectors such as finance more than 30 types of official documents and offers Council for Harmonisation of Technical Requirements
manufacturing healthcare education and energy. functions such as multi-user online collaborative drafting For International Clients for Pharmaceuticals for Human Use (ICH). The solution
Through flexible deployment models and full-stack intelligent proofreading and standardized formatting directly addresses efficiency bottlenecks and compliance
solutions it precisely addresses high-frequency scenarios improving efficiency in document processing and text challenges providing pharmaceutical companies with
such as asset management and order management printing; through smart forms and multi-dimensional Kingsoft Office released the WPS 365 International full-process intelligent support ranging from data
establishes industry best-practice benchmarks and table tools it optimizes grassroots data collection and Version deeply adapting to compliance requirements integration and table processing to compliant output.promotes scalable replication and continuously expands personnel management reducing the burden on frontline and office scenarios in different countries and regions
its coverage among medium- and large-sized clients. public servants; relying on multi-terminal access and worldwide and building a multilingual cross-regional
Capitalizing on the opportunity to adopt AI in enterprises real-time sharing functions it meets cross-level and one-stop intelligent collaborative office platform. The For Education Industry
we actively collaborate with leading enterprises in the cross-regional meeting requirements and enhances product synchronizes core domestic R&D achievements
finance Internet and other industries on AI co-creation communication efficiency. The platform has introduced and supported by localized operations and a global Clients
projects jointly explore AI application scenarios activate distinctive features such as an electronic document delivery service system deeply participates in local
the potential of private-domain knowledge bases and resource library and intelligent official document writing government and enterprise digital development Closely al igned with national digital education
drive the enhancement of enterprises' digital asset value. comprehensively supporting the digital and intelligent promoting efficient trustworthy and sustainable transformation needs Kingsoft Office centers on the transformation of government agencies. international digital collaboration. deep integration of "Artificial Intelligence + Education"
In 2025 leveraging strong product capabilities and high- launching AI-exclusive solutions tailored to educational
quality services the Company's WPS 365 added many For Central State-Owned scenarios. Based on WPS 365 and AI capabilities it
benchmark clients including major Fortune Global For Financial Industry builds a smart campus platform featuring unified tools
500 companies such as China Mobile Walmart China Enterprise Clients Clients collaboration and management covering all scenarios Shandong Energy Group Jiangxi Copper GAC Group including teaching resources academic administration
Chery Automobile Ansteel and Hunan Steel. New clients management and collaborative office work. Under
also included party and government organs such as Kingsoft Office has developed a digital and intelligent WPS 365 integrated financial digital office solution focuses the assistance of the Company nearly 550 universities
the General Administration of Customs of the People's one-stop AI office platform solution towards information on the multiple needs of genuineness informatization including Fudan University Renmin University of China
Republic of China and the People's Government of technology innovation through WPS 365. The product innovation and digital transformation. It accurately Zhejiang University University of Science and Technology
Qinghai Province as well as large private enterprises deeply integrates collaborative office platforms addresses the core complaints of financial enterprises of China Shanghai Jiao Tong University Xi'an Jiaotong
such as East Money Lens Technology Transsion Holdings intelligent content management and AI large model in knowledge application data application and model University and Sichuan University have successfully
and Biren Technology. While continuing to strengthen implementation services. Guided by the principle of application. Leveraging large-model technology and implemented new intelligent collaborative office models
its client base among central state-owned enterprises "achieving more with less" the solution accurately smart document library capabilities the product deeply for all faculty and students. Additionally the Company
the Company has accelerated its expansion into private addresses key challenges faced by central state-owned activates the value of financial data elements helping has provided collaborative office and teaching research
enterprises foreign-invested companies and local state- enterprises during system upgrades including high costs address transformation challenges such as difficulty support services in Beijing Zhejiang Hubei Heilongjiang
owned enterprises. The Company has also increased weak business integration fragmented data systems and in knowledge accumulation weak data collaboration and many other provinces and cities.channel development and actively expanded into difficulties in AI adaptation. and slow implementation of intelligent applications. It
overseas markets. By introducing influential channelKingsoft Office 2025 Sustainability Report 34
Kingsoft Office Signs Strategic Cooperation Agreement Kingsoft Office Supports the Implementation of the Digital Kingsoft Office Empowers Conch Group to Establish a Benchmark for
with Zhejiang Smart Education Courtyard in Lancang Yunnan with AI Digital Intelligent Office in the Manufacturing Industry
In Jun. 2025 during the WPS 365 AI Office China Tour event Under the guidance of the Department of Science Technology In Sep. 2025 Kingsoft Office entered into a strategic cooperation with Conch
Kingsoft Office formally signed a strategic cooperation agreement and Informatization of the Ministry of Education Kingsoft Office in Group. Leveraging the industrial Internet platform "Yungong" the two parties
with Zhejiang Smart Information Industry Co. Ltd. elevating their collaboration with Beijing Normal University and the Beijing Kingsoft will build a group-wide digital intelligent office platform supporting the
long-term partnership to a new level. The two parties will focus Software Charity Foundation will jointly build the "Digital Education enterprise's upgrade from intelligent manufacturing to full-chain digital and
on three core directions: integrated product innovation solution Courtyard (Lancang Yunnan Station)" from Dec. 2025 to Dec. 2027 intelligent transformation. The platform integrates 15 core modules including
upgrades and joint customer value creation. Leveraging Kingsoft to support the digital transformation of rural education. The project a unified portal schedule management task management online documents
Office's technological expertise in AI office and collaborative work aims to develop localized digital teaching cases based on the National and enterprise cloud storage providing cross-terminal and multilingual
together with Zhejiang Smart's regional resource advantages Smart Education Platform and WPS tools; carry out multiple rounds of support services to more than 60000 employees. Through end-to-end data
they will jointly develop more competitive digital products and educational practice and specialized training; and provide teachers with security protection and AI collaboration capabilities the platform will enhance
services tailored to market needs. The partnership aims to create AI literacy assessment and training support thereby improving the digital the Group's collaboration efficiency and decision-making quality helping
value for government and enterprise clients in Zhejiang Province literacy and teaching capabilities of rural teachers. Kingsoft Office will Conch Group establish an efficient and intelligent digital office system and
and broader regions supporting higher-quality and more efficient provide AI teaching tools for the project using technology for good as offering a replicable industry model for full-chain digital transformation in the
regional digital transformation. its core mission and injecting intelligent momentum into rural education manufacturing sector.revitalization.Signing Ceremony for Strategic Cooperation between Kingsoft Office and Launch Ceremony for the Construction of the Digital Education Courtyard (Lancang Kick-off Meeting for the Construction Project of Conch Group's Digital Intelligent Office Platform
Zhejiang Smart Yunnan Station)Kingsoft Office 2025 Sustainability Report 35
Guaranteeing Product Quality
Product quality is the foundation for driving the Company's long-term development. We continuously optimize product During the year we comprehensively strengthened the development of a quality-oriented
quality assurance measures and establish stringent quality standards striving to provide users with outstanding culture. Through the "Enjoy New Knowledge" platform we shared quality assurance
products and high-quality services. During the reporting period the Company did not experience any major product- or models product performance analysis and other cutting-edge quality-related technologies
service-related safety or quality liability accidents. and practical applications. More than 200 employees participated in learning and exchange
activities effectively enhancing quality awareness and professional literacy across the
workforce.Product Development Phase
We implement technical upgrades and strategic optimization5 for automated product development system which
effectively reduces manual intervention in the product development process and improves product reliability and
stability. We adopted a "trunk-based development" model 6 to ensure flexible and stable development process.Product Testing Phase Product Launch Phase
We set up quality control access during the product We provide feedback on product quality issues to the
testing process7 adding new quality control parameters research and development department by monitoring
covering code review unit test integration test system public opinions and analyzing user complaints to
test etc. to achieve strict monitoring of software product continuously optimize product quality and user
quality and stability. In addition we have introduced AI experience. Meanwhile the Company has unified quality 5. The automated development system includes automated testing automated deployment automated
large model8 capability into the product testing program standards across multiple platforms covering more monitoring and other automated software development processes.leveraging their efficient and precise quality assessment than 40 indicators across seven dimensions including
capabilities to promptly identify and remediate potential functionality performance stability security and 6. Trunk-based development is a version control management practice where non-material updates are merged by developers into the core "trunk" or "main branch".issues ensuring that products meet expected quality compatibility to ensure integrity and consistency of user
standards prior to launch. experience across different platforms. 7. Quality control access management refers to a series of quality control checkpoints set up during the
software development process. Only products that meet specific standards and requirements can pass these
checkpoints and move on to the next stage of development.
8. AI large models refer to artificial intelligence models that are built by training with large-scale datasets and
powerful computational capabilities which are highly complex and have strong generalization abilities.Kingsoft Office 2025 Sustainability Report 36
Safeguarding Content Security
Kingsoft Office regards ensuring content security as a core We encourage users to participate in the joint governance
corporate responsibility. We will resolutely implement of platform content and report any adverse information
laws and regulations such as the Network Security Law of found during the use of the product. We set up a one-click
the People's Republic of China the Regulation on Internet reporting portal at the product terminals and disclose the
Information Services of the People's Republic of China reporting telephone and email on the Company's official
and the Regulations on Ecological Governance of Network website so as to open up the reporting channels. We also
Information of the People's Republic of China . We have arrange customer service personnel to verify the problem
formulated and constantly improved internal systems clues in a timely manner and once the existence of the
such as the Kingsoft Office Content Code of Conduct and problem is confirmed we will take immediate measures
the Kingsoft Office Emergency Handling Management to deal with it to ensure that the problem is effectively
System clarifying the overall principles strategies and solved.management framework for security work and providing
institutional safeguards for content security. To safeguard
content compliance on the platform and contribute to
building healthy safe and civilized network environment
we firmly block and promptly handle content that is
prohibited from dissemination by laws and regulations.Kingsoft Office Content Security Reporting
The Company has established a three-tier content
security management system. The Board of Directors' Channels
Strategy Committee is responsible for making decisions
related to content security while the Security Committee Reporting Hotline: 400-677-5005
is responsible for supervising and managing related
matters. At the execution layer the Content Security
Department comprises the content security leadership
group the manual content security review team and
the content security technical team. This department is Reporting Email: wps@wps.cn
tasked with managing product content review processes
addressing user-reported issues and other matters.Kingsoft Office 2025 Sustainability Report 37
Providing High-quality Services
Kingsoft Office adheres to the principle of "user first" Human-assisted Services We constantly optimize service processes for government and enterprise users to elevate service professionalism:
extensively collects user feedback improves its complaint
handling mechanism and continuously enhances the When the smart service mini program cannot meet
quality of its products and services striving to deliver user needs users can request human-assisted
efficient and convenient service experiences for users. services with one click on the mini program interface
to resolve complex and unconventional issues.Offline Exchange Meetings
Optimizing User Services
The Company hosts user face-to-face exchange Service System Development Service Quality Analysis
meetings to understand users' experiences and
Through technological innovat ion and channel expectations regarding our products providing We have established the Wuhan Remote Operation To constant ly enhance user sat is fact ion we
expansion we have built a comprehensive and multi- strong support for continuous product optimization and Maintenance Center Wuhan Remote Technology continuously conduct satisfaction fluctuation analysis
dimensional client service system. We continue to and iteration. Center and Special ized Del ivery Depar tment using the PDCA management method.
9We regularly
strengthen our proactive service mindset and intelligent accumulating and consolidating a vast array of user conduct in-depth analysis of typical service cases and User Learning Platform
response capabil it ies to ensure transparent and feedback resolution strategies and constructing a systematically summarize user service experiences.convenient communication between individual users and We have established the WPS 365 Learning Plaza professional knowledge base for user feedback. Training for Government and Enterprise Users
customer service personnel. system and continuously enrich the content of our Service Standard Improvement
self-directed learning platform "Da Wu Academy" We have delivered training services to over 800
by uploading online learning resources including We use AI technology to organize the knowledge base government and enterprise users across sectors such
instructional videos on Kingsoft Office's products forming a unified service response knowledge system. as government enterprise finance and education
further enhancing users' ability to master product We also handle mature and general scenario solutions conducting a total of 1200 training sessions with over
functions. in a standardized way. In 2025 we updated the Service 2400 hours of instruction and more than 250000
Response and Product Optimization Timeliness Manual participants. Training content includes genuine
Direct Connection with Leading Social Media and developed tiered SLA (Service Level Agreement) software policy interpretation product instructions
Smart Service Mini Program
In 2025 we opened a private-message fast- standards tailored to issues of different severity and digital transformation guidelines and customized
We have launched and continuously optimized a smart response channel on "Xiaohongshu" one of the diverse enterprise client needs. contents.service mini program integrating AI semantic recognition leading domestic social media platforms to ensure
technology and providing a series of automated service that users receive timely professional guidance and
solutions. This enables 24/7 accurate resolution of users' solutions when sharing experiences or providing 9. PDCA (Plan-Do-Check-Act) is a continuous improvement management cycle method aimed at the ongoing enhancement of product
frequently asked questions and improve service efficiency. feedback. and service quality.Kingsoft Office 2025 Sustainability Report 38
Strengthening Complaint Management Building Staff Capability
We comply with the Law of the People's Republic of China on the Protection of To maintain customer service quality the Company regularly identify skill gaps among customer
Consumer Rights and Interests Regulation on the Implementation of the Law service personnel through service quality inspections and competency assessments and design
of the People's Republic of China on the Protection of Consumer Rights and targeted training programs to enhance their capabilities. We have built an internal learning
Interests and other related laws and regulations formulating and continuously platform and established a diversified curriculum system from basic to advanced levels covering
improving the WPS Customer Service Department Complaint Handling Process product functions industry trends professional proficiency and other areas. This year we have
Policy . This policy details employees' responsibilities and code of conduct on newly added training content focused on AI function application and troubleshooting helping
products and services covering the complaint handling process service quality customer service personnel enhance their comprehensive capabilities.standards service response efficiency product optimization efficiency and other
specific requirements. This ensures an efficient and unblocked service process.This year we focused on optimizing the multi-channel collaborative response
mechanism to further shorten the turnaround cycle of cross-departmental * Comprehensive training for * Specialized training for government and enterprise
complaints. The customer service complaint handling team operates under the customer service personnel customer service personnel
"immediate action" service standard. By collaborating with decision-makers
across multiple business units we have established an efficient "green channel" In 2025 we conducted 129 online For government and enterprise customer services we
to ensure initial responses within 4 hours and resolution within 24 hours on and offline training sessions for organized over 70 specialized training sessions and
working days. After the complaint resolution we conduct regular reviews all customer service personnel assessments achieving a 100% pass rate. These sessions
of complaint cases to continuously refine our operational mechanisms and covering product knowledge ensure customer service personnel are well-versed
improve complaint response and handling efficiency. business processes service and in the Company's internal management policies and
communication skills compliance provide professional service support to government and
We also have bolstered our management of social media complaint responses. and privacy protection. The post- enterprise customers.We have established official service accounts on multiple leading domestic training employee assessment
social media platforms and appointed dedicated personnel to address social pass rate was 100%. Additionally
media complaints ensuring prompt response and effective resolution of user we have recorded these training
complaints on these platforms. sessions as online courses for new
employee onboarding training
In 2025 we received a total of 839 product complaints10 with a 100% complaint helping newly recruited customer
handling response rate and a user satisfaction rate of 98.2%. service personnel quickly acquire
the ability to deliver professional
and attentive services for users.
10. The statistical caliber of complaints includes behaviors such as complaints about product Conducting Training for the Customer Service Team
technology and service quality demands for problem resolution or claims for compensation.Kingsoft Office 2025 Sustainability Report 39
Scientific and Governance Impact Risk and Opportunity Management In 2025 to further drive the in-depth integration of business innovation and product technology the Company
officially established the Product Technology Committee serving as the supreme decision-making body for
Technological product R&D. Headed by the CEO as Director and a VP of the R&D system as Deputy Director the Committee brings together top internal experts from various fields as members. It has formulated and implemented the Deepening innovation management Articles of Association of the Product Technology Committee which clarifies responsibilities and standardizes
procedures in an institutionalized manner. This ensures that technology decisions and product development
Innovation directions are always aligned with corporate strategy and establishes a scientific and efficient collective Kingsoft Office remains dedicated to deepening its innovative decision-making mechanism laying an organizational foundation for continuously building competitive management. The Company has established the Kingsoft Office products and achieving long-term high-quality development. The teams of the R&D Business Unit are Code Open Source Management Measures the Kingsoft Office responsible for implementing technology decisions and conduct weekly meetings for communication PC Office Code Red Line Requirements the R&D Work Handover
and work reporting. To sustain the Company's R&D and innovation efforts indicators for product R&D and Guidelines and other internal systems. This year we formulated
innovation have been incorporated into the performance assessment of relevant personnel. and implemented the Kingsoft Office Industry and Research
Special Management Mechanism (Trial) and established a special
We strengthen R&D innovation management system continue to international project team achieving rational and efficient allocation
invest in R&D cultivate R&D talent built a collaborative innovation Strategy of R&D resources and dynamic management of R&D plans providing
ecosystem and propel the development of new quality productive support for the Company's R&D and innovation.forces. Furthermore the Company attaches importance to the
The Company fully recognizes the profound positive impact of "Innovation-driven Development". By The Company has comprehensively promoted digitalized R&D ethical governance of science and technology and strengthens combining independent innovation with external cooperative innovation the Company's innovation practices management and strictly implemented a three-level review intellectual property protection providing a secure guarantee for the not only introduce cutting-edge technologies to the industry and promote the coordinated development of mechanism for demand approval technical solutions and
transformation of our innovative achievements. new quality productive forces across the sector through innovative achievements but also provide clients with experience design ensuring that product design is always deeply
solutions that enhance office and production efficiency supporting their digital transformation. This impact aligned with user value. We have built a "Digital R&D Platform"
extends comprehensively to corporate operations suppliers and technology partners upstream in the value to conduct full-index monitoring and visual analysis of core
dimensions such as demand management process quality outcome
Commitment chain as well as clients and end markets downstream. quality and feedback response realizing full-process quality control Maintaining technological innovation is conducive to enriching the Company's product and technology of products from demand to launch. Meanwhile the Company
to Independent portfolio and may open up new growth drivers for the Company. It will also enhance the accumulation and
has completed in-depth unification of R&D processes across
strategic deployment of intellectual property form differentiated competitive advantages and increase the the organization establishing a transparent and efficient cross-
Company's operating revenue. It is expected that the impact of these opportunities will gradually emerge in departmental collaboration foundation and significantly improving
Innovation the medium to long term. cross-functional collaboration efficiency. To continuously expand positive impacts and seize opportunities the Company plans to improve its Kingsoft Office deeply recognizes that a new generation of
innovation management system optimize the allocation of R&D resources and accelerate the transformation information technology represented by artificial intelligence is
and implementation of innovative achievements. Through building innovation platforms and deepening reshaping the industry's competitive landscape and the way value
Kingsoft Office firmly believes that technological innovation is the core industry-university-research cooperation the Company will jointly build a collaborative innovation ecosystem is created. We have therefore firmly adopted "All in AI" as our
driving force behind the Company's sustainable development. This with value chain partners and ultimately achieve win-win development for both the enterprise and the
core innovation direction continuously exploring cutting-edge
technologies and committing to systematically integrating AI deeply
year the Company formulated its new five-year strategic blueprint industry. into product R&D and core operation systems. We promote the
continuously strengthened its independent innovation capabilities During the reporting period the Company continued to advance research development and application in use of AI programming tools launch AI code reviews and build a
and promoted the implementation of its three core strategies: AI the field of artificial intelligence strategically expanded into international markets and continuously iterated future-oriented highly resilient innovation engine. Based on general
collaboration and internationalization injecting vitality into the long- its cloud collaboration products thereby consolidating the competitive advantages of its existing businesses. large models we independently develop secure controllable and
term high-quality development of its business. Due to the fact that statistical methods and standards are not yet mature and uncertainties remain it is dedicated industry large models and agents providing clients in
currently not possible to separately identify and evaluate the impact of the aforementioned opportunities on finance manufacturing government affairs and other sectors with
the Company's financial position operating results and cash flows for the current period and the following business insights automated decision-making and personalized
fiscal year. services to support their digital and sustainable transformation.Kingsoft Office 2025 Sustainability Report 40
In addition we continue to participate in and lead the formulation of industry
standards and governance frameworks gaining in-depth insights into AI
development and integrating them into norms followed by the industry so as to
promote the coordinated development of new quality productive forces across the
whole industry. This year the Company participated in formulating 1 local standard
in the office field and 5 industry guidelines in the artificial intelligence field.Standards Formulated by Kingsoft Office in 2025
Local Standards:
DB32/T 5007-2025 Technical Requirements for Electronic Files Application and
Management in E-Government System (Jiangsu Local Standard)
Industry Guidelines:
TC260-PG-20258A Cybersecurity Standards Practice Guide - Labeling Method for
AI-Generated and Synthesized Content: Implicit Labeling via File Metadata for Text
Files(Published)
TC260-PG-20259A Cybersecurity Standards Practice Guide - Labeling Method for AI-
Generated and Synthesized Content: Implicit Labeling via File Metadata for Picture
Files (Published)
TC260-PG-20257A Cybersecurity Standards Practice Guide - Labeling Method for AI-
Generated and Synthesized Content: Implicit Labeling via File Metadata for Video
Files (Published)
TC260-PG-202510A Cybersecurity Standards Practice Guide - Labeling Method for
AI-Generated and Synthesized Content: Implicit Labeling via File Metadata for Audio
Files(Published)
TC260-PG-202511A Cybersecurity Standards Practice Guide - Labeling Method for
AI-Generated and Synthesized Content: Implicit Labeling via File Metadata for
Technical Guidelines for Safety Protection (Published)Kingsoft Office 2025 Sustainability Report 41
Cultivating Innovative Scientific and
Technological Talent
AI Programming Hackathon "Dialogue with Architects" Activity
We focus on unlocking the innovation potential of our To enhance employees' technical proficiency and stimulate To foster the inheritance and innovation of the
team continuously increasing resource investment their innovation potential Kingsoft Office held an AI Company's technology Kingsoft Office launched
and promoting the transformation of technological Programming Hackathon in 2025 encouraging employees the "Dialogue with Architects" activity. Senior
achievements into practical value. In 2025 the Company to leverage AI tools to improve work efficiency. The event technology experts are invited to serve as trainers
officially launched an internal open source platform attracted 141 teams and 306 participants. Through conducting technology sharing and exchanges with
attracting 2520 R&D staff to participate in joint two competition stages and 12 hours of immersive the Company's technology R&D staff. The activity
construction with a total of 285 open source projects development the high-quality projects that emerged from focuses on core business-aligned and cutting-
incubated. the hackathon have now entered an incubation phase. edge industry topics with trainers conducting in-
These projects not only focus on tool innovation but are depth analysis and exploration of R&D methods
Meanwhile the Company has improved its innovation also deeply integrated into business scenarios exploring experiences and problem-solving approaches
incentive mechanism and formulated the Kingsoft Office the practical application value of AI tools. This hackathon through "dialogue-based sharing and interactive
Patent Reward Policy which rewards employees who effectively expanded the application scope of AI tools discussions".successfully apply for patents and encourages them to within the Company fostered a strong atmosphere
integrate innovative thinking into daily work. In 2025 we of technological innovation and laid a foundation In 2025 multiple offline "Dialogue with Architects"
awarded approximately 400 employees who successfully for cultivating AI technical talent and advancing the AI Programming Hackathon activities were held in Zhuhai Wuhan and other
declared patents with the total reward amounting to over intelligent upgrading of business operations. office locations. These activities focused on topics
RMB 1 million. such as optimizing AI application performance
creating high-performance systems and exploring
To further cultivate an innovative atmosphere we global opportunities and challenges. The sessions
regularly carry out R&D training and technical exchange assisted technical staff in broadening their
activities. These efforts aim to discover and cultivate CODING Bazaar Activity horizons stimulating professional thinking and
innovat ive ta lent promote knowledge shar ing connecting technological legacy with innovation.and collaboration and stay abreast of the latest To continuously cultivate a culture of innovation the
technological trends thereby continuously enhancing the Company launched the "CODING Bazaar" activity to
comprehensive quality and innovation capabilities of our identify valuable and implementable ideas within the
R&D staff. Company assist employees in bringing their innovative
ideas to fruition incubate more valuable innovation
projects and provide project incubation funding and other
support. In 2025 a total of 11 innovative projects received
company-level awards and were successfully applied to
actual business operations. At the same time this initiative
helped cultivate a group of outstanding technical talents."CODING Bazaar" Awards Ceremony Event
"Dialogue with Architects" ActivityKingsoft Office 2025 Sustainability Report 42
Industry Ecosystem Co-Icnodnussttrruyc tEicoons ystem Co-construction
Kingsoft Office Joins Forces with Seeyon to
Empower Digital & Intelligent Productivity
Kingsoft Office continues to deepen collaboration with industry partners actively participating in industry cooperation In Oct. 2025 we signed a strategic cooperation agreement
and exchange meetings to jointly unleash the empowerment value of technological innovation on new quality with Beijing Seeyon Internet Software Corp. at the Kingsoft
productive forces with the value chain partners. Through resource integration cross-domain cooperation and such Office Global Core Ecosystem Partner Conference. This
methods we aim to improve product performance meet new challenges and search for new market opportunities with partnership aims to achieve deep integration of AI with
partners and build an industrial ecosystem featuring complementary advantages and mutual benefit. organizational collaboration driving the upgrade from
"tool intelligence" to "productivity intelligence". Centered
WPS Office for AI PC Debuts on Snapdragon X Platforms on five key dimensions including strategic synergy
and product solution integration we are deepening
our strategic layout in the AI era. The goal is to jointly
During the Snapdragon Summit in Sep. 2025 Kingsoft Office launched the AI PC version of WPS Office natively optimized build a "new integrated digital & intelligent operations
for Snapdragon X Series platforms. This marks the integration of "hardware computing power + software scenarios" foundation" creating a collaborative paradigm for "new
has entered a practical stage. Leveraging the performance and computing power advantages of Snapdragon X quality productive forces" and propelling organizational
Series platforms the product achieves high-speed responsiveness and low power consumption when handling large productivity toward an intelligent leap forward. Signing Ceremony of Strategic Cooperation Agreement
documents and complex spreadsheets with a 20% faster startup speed compared to other systems. As a builder of a
cross-system office ecosystem Kingsoft Office has covered mainstream operating systems and will deepen collaboration
with Qualcomm to build a "three-in-one" ecosystem integrating AI PCs cloud services and AI tools driving a seamless
cross-device office experience.Global Ecosystem Partner Salon Builds an
International Collaboration Network
To deepen its global ecosystem strategy and drive
product innovation and industry co-creation through
collaborative partnerships Kingsoft Office launched the
"Global Ecosystem Partner Salon" series of high-level
closed-door meetings this year. Centered on themes of
"enterprise going global" and "global ecosystem co-
construction" the salon brought together over 40 experts
from global technology services and software applications
breaking down industry and geographical barriers. It
provides partners with channels for resource matching
technical exchange and innovation collaboration uniting
efforts to explore pathways for product co-innovation.Moving forward we plan to progressively host the salon Global Ecosystem Partner Salon
in key markets such as Singapore Malaysia and Dubai
continuously improving our cross-regional collaboration
system.Global Ecosystem Partner SalonKingsoft Office 2025 Sustainability Report 43
Indicators and Goals
Over the next five years Kingsoft Office will continue to increase its R&D investment and unwaveringly advance the
implementation of its three core strategies: AI collaboration and internationalization. The Company will focus on
establishing WPS 365 as a leading brand in the domestic enterprise collaboration office market striving to become a
pioneer in AI technology and applications within the office sector. At the same time we are committed to building a
high-caliber large-scale R&D team to solidify the technical talent foundation for the Company's long-term innovation
and development. Additionally efforts will be prioritized to reconstruct overseas bases achieving a comprehensive
strategic upgrade in internationalization.As at the end of the reporting period the number of R&D As at the end of the reporting period Kingsoft
staff of Kingsoft Office from its 5 R&D centers in Beijing Office's total R&D investment has reached
Zhuhai Guangzhou Wuhan and Hefei has reached
4236 RMB 2.095billion
achieving an increase of
accounting for
23.5766.34 % compared with the same period of last year % and investment in R&D accounted for
of the total number of the Company's employees
35.34%
of the operating revenue.Kingsoft Office 2025 Sustainability Report 44
Ethical Governance of Here are our actions to enhance ethical governance of science and technology:
Science and Technology In terms of technology research and development In terms of user appeal
We continuously detect and correct model deviations exploring We have set up appeal and feedback channels within our products
Upholding the responsible AI philosophy of "free development innovation the interpretability transparency and fairness of AI to ensure that allowing users to raise questions or suggestions regarding AI-related
leadership and security control" Kingsoft Office places high importance on the decision-making basis and behaviors of AI can be explained functions (such as formatting suggestions content review intelligent
addressing scientific and technological ethical issues in artificial intelligence such and traced. We regularly conduct model fairness assessments and proofreading and permission allocation) through customer service
as data privacy transparency fairness bias and discrimination. The Company bias testing continuously optimizing algorithms and strategies channels as well. We actively address these inputs and continuously
continuously enhances its ethical governance of science and technology as for content generation and technological ethics risk review. By optimize AI-related features to effectively safeguard user rights and
well. We strictly adhere to regulations such as the Interim Measures for the leveraging technical means such as the expansion of keyword enhance the product experience.Administration of Generative Artificial Intelligence Services and the Provisions repository DPO11 reinforcement learning and reinforcement learning
on the Administration of Algorithm-generated Recommendations for Internet from human feedback we effectively improve the precision of our
Information Services jointly issued by the Cyberspace Administration of China and algorithm in intercepting ethical risks in science and technology
other departments establishing internal systems including the Kingsoft Office avoiding the occurrences of discrimination bias or illegal issues
In terms of employee training
Algorithm Security Incident Response System the Kingsoft Office R&D Incident caused by AI.Management Measures and the Kingsoft Office R&D Data Management Measures . To enhance employees' awareness in AI ethics we have been
This aims to comprehensively control the potential risks related to ethical developing courses and special training programs on ethics of
governance of science and technology during the product lifecycle. In the current In terms of content transparency science and technology for both technical and business staff
year the Company recorded no violations of ethics in science and technology and covering modules on ethical principles privacy protection fairness
incurred no penalties from regulatory authorities related to such ethical breaches. During the process of AI text generation we clearly label AI- transparency etc. We also irregularly invite industry experts and
generated synthesis to AI-generated images and other content to academics to share cutting-edge research results and insights
ensure that users can identify the source of content during use and with our technical staff in the format of interaction and discussion
distinguish between human-created content and AI-generated to broaden employees' cognitive horizons and deepen their
Kingsoft Office Responsible AI Philosophy content. understanding of technology ethics. In addition we encourage employees' active engagement in AI ethics research projects
In terms of data and permission management providing support for them to delve deeply into AI ethical issues * Free Development: Promoting the free development of human beings and promote the translation of research outcomes into product
and supporting the independent choice and personalized growth of development applications.individuals. The Company has established the User Privacy Committee improving
the data security management system standardizing the means of
managing the whole life cycle of data safeguarding the security of
* Innovation Leading: Becoming the engine of human innovation and users' private data. We implement strict permission controls for all
providing support for breakthroughs and progress in various fields. AI-related functions: for individual users AI features are activated
only upon their explicit authorization and initiation; for enterprise
and institutional users AI capabilities are made available according
to permissions configured by the organization's administrator 11. DPO (Direct Preference Optimization) is a novel reinforcement learning
* Security and Controllability: Serving as a security assisting enabling tiered authorization and traceable operations thereby optimization method designed to refine the behavior of language models or other
means for human beings ensuring that it is in accordance with mitigating the risk of AI misuse or abuse. generative models ensuring that their outputs align more closely with human
the values and long-term interests of human beings. preferences.Kingsoft Office 2025 Sustainability Report 45
Protecting Protecting Our Intellectual Property Rights
Intellectual
Building a review mechanism: Kingsoft Office conducts a patent examination process featuring
Property Rights multi-department collaboration and multi-level supervision to pre-evaluate and strictly review patent proposals and timely identify and correct defects in patent proposals and potential
infringement risks to improve the success rate of patent authorization.Kingsoft Office attaches great importance to intellectual Assessing intellectual property: The Company sets up the intellectual property assessment
property protection and has set up a special intellectual procedures and conducts the full-process intellectual property assessment management for major
property management group. We strictly abide by R&D projects providing intellectual property protection for business development.national laws and regulations such as the Patent Law Building databases: We have established the intellectual property database to systematically
of the People's Republic of China the Trademark Law of manage and record all aspects of intellectual property application review maintenance and right
the People's Republic of China and the Copyright Law protection We also conduct retrieval statistics and analysis of intellectual property data to learn
of the People's Republic of China and formulate and about the Company's intellectual property status and ensure normative IP management.implement internal systems such as the Kingsoft Office
Patent Application Policy the Kingsoft Office Trademark Taking evidence-collecting strategies: In the civil litigation and right protection process against
Search and Trademark Registration Management Policy intellectual property infringement timestamps are used by us to document the infringement
and the Kingsoft Office Copyright Management Policy ensuring the authenticity and traceability of infringements. We also identify the economic losses
etc. to standardize the intellectual property management directly caused by the infringement during evidence-collecting process reserving sufficient
process. Both taking protection of our own intellectual evidence to combat the infringement.property rights and those of others into consideration we
continuously conduct specialized training on intellectual
proper ty r ights to comprehensively enhance al l
employees' awareness of intellectual property protection
and compliance literacy.Respecting Others' Intellectual Property Rights
Intellectual Property Reminding users through multiple channels: We clearly inform users not to infringe on the intellectual property rights of others through various channels such as user agreements or product
Protection Measures interfaces.Unblocking complaint channels: Kingsoft Office has established various channels of right protection
The Company continues to improve the intellectual and complaint such as telephone and email and the Company's legal and user service team will
property protection. We protect our propriety intellectual verify the infringement of intellectual property rights. Once verified the Company will handle the
proper ty through various ways and respect the infringement complaint in accordance with laws and regulations and take necessary measures to
intellectual property of others. delete and block the infringement content.Kingsoft Office 2025 Sustainability Report 46
Enhancing Awareness
For new employees For R&D staff
of Intellectual Property The Company conducts systematic training on intellectual The Company conducts special training on intellectual
Protection property protection at the beginning of employment property risk identification and self-owned intellectual
and clarifies the relevant intellectual property systems property protection and enhances the legal compliance
and requirements to be followed in the scope of awareness and protection capabilities of R&D staff on
To enhance employees' awareness of intellectual job responsibilities enhancing the new employees' self-owned intellectual property;
property protection and reduce the risk of intellectual awareness of intellectual property protection;
property disputes and infringement Kingsoft Office has
developed corresponding intellectual property training
sessions for employees in different positions. In 2025 For business staff For sales staff
the Company conducted 33 intellectual property-related
training sessions for 4800 employees with each training The Company conducts training focused on core The Company conducts intellectual property risk training
session lasting for over 1 hour averagely. themes such as intellectual property litigation process to increase the importance and awareness of intellectual
strengthening business personnel's awareness of the core property among sales staff and reduce the risk of
value of intellectual property protection; infringement.In 2025
the Company conducted
In addi t ion we organized mul t ip le
internal and external exchange activities
on intellectual property protection and 33
information compliance at our office ntellectual property-related training
locations in Zhuhai Wuhan and Beijing. sessions
E x p e r t s f ro m t h e C o m p a n y ' s l e g a l
compliance department as well as external with each training session lasting for over
professionals were invited to give thematic
presentations enhancing employees'
intel lectual proper ty protect ion and 1hour
compliance literacy. These activities also averagely
served as a platform to share practical
experiences in refined intellectual property the number of training employees
management with industry peers. Kingsoft Office 2025 Intellectual Property Publicity Week reached
4800Kingsoft Office 2025 Sustainability Report 47
Intellectual Property Related Honors Awarded to Intellectual Property Related Performance of Kingsoft Office
Kingsoft Office in 202512
Beijing Intellectual Property 2025 Newly Added Quantity Cumulative Quantity
Advantage Unit Application Acquisition Effective Application Acquisition Effective
Count Count Count Count Count Count
(Pieces) (Pieces) (Pieces) (Pieces) (Pieces) (Pieces)
Invention patent 164 81 81 1382 728 728
Annual Intellectual Property
Excellence Impact Award
Design patent 3 5 5 38 31 31
The WPS trademark has been included in
the "18th Batch of Shanghai Key Trademark Software copyright 20 20 20 852 852 852
Protection List" and the "Xuhui District Key
Trademark Protection List"
Work copyright 1 1 1 15 15 15
2025 Leading Intellectual
Property Enterprise Trademark 283 191 191 2779 1839 1839
Total 471 298 298 5066 3465 3465
12. Kingsoft Office's intellectual property related honors in 2025 include those that were publicly announced during 2025 for
which relevant honor certificates have been received and whose certificates remain valid within their effective period.K20in2g5s 环of境t O社ffi会ce和 2治02理5报 S告ustainability Report 48
Data Governance Kingsoft Office Security Management Organizational Structure
A secur i ty management s t ructure composed of
Security governance management and execution layers was established by us. The Board of Directors' Strategy Board of Directors' Strategy Committee Committee of Kingsoft Office serves as the highest
governance body responsible for reviewing the The Committee is the highest governance body for information security and privacy and User Governance Company's network security and privacy protection protection and consists of five directors including Lei Jun Zou Tao Zhang Qingyuan layer strategies and overseeing the execution of security Fang Aizhi and Wang Yuhua. It is mainly responsible for strategic planning decision-
protection measures. The Board of Directors' Strategy making and review of matters related to information security and privacy protection.Privacy Committee sets up a Security Committee and a Privacy Protection Committee. They are required to report monthly to the Strategy Committee on the progress of
safety construction work. The Security Committee is
Protection Security Committee Privacy Protection Committee responsible for the management and decision-making of network security and data security; the Privacy Protection Its members include the CEO the CSO The Committee manages the Company's Committee is responsible for the management and and the SVP with overall responsibility personal information processing matters
supervision of the personal information processing. for the Company's network security and supervises the compliance security
The Security Technology Department functions at the Management
execution layer with a primary focus on issuing network layer
and privacy. It is tasked with making and stability of personal information
Facing the information security risks brought by the decisions on major network security and processing in the daily production and
high-speed development of AI and other emerging security management standards coordinating internal privacy risks and supervising the effective operation of Kingsoft Office.t e c h n o l o g i e s K i n g s o f t O f f i c e i s c o m m i t t e d t o and external audits advancing foundational security implementation of related measures.safeguarding the Company's data and privacy security capabilities conducting preemptive attack and defense
based on the principles of "legality and compliance drills facilitating the procurement of security equipment
ensuring security alignment of rights and responsibilities and organizing training and security dri l ls. The
and integrity and honesty". We continuously strengthen Company incorporates security work into performance
our information securi ty infrastructure through assessments focusing on foundational capability Safety Technology Department
technological upgrades attack and defense drills and development the coverage of attack-defense drills and
various other initiatives. By strictly implementing data achieving the goal of zero compromise during major The Center consists of teams for security management and compliance business
security compliance requirements we comprehensively security protection activities. The security governance security data security emergency response and security tool development. It is
enhance the integrated protection capabilities of our structure from top to bottom possesses the necessary responsible for issuing network security and information security management
office network thereby building a robust information knowledge and professional skills in data security and specifications coordinating with business departments on related work raising
security barrier for the Company's business development. user privacy protection. Concurrently relevant personnel
Execution
employees' security awareness and organizing and arranging internal and external
actively participate in specialized training to continuously layer information security audits.enhance their professional capabilities.Kingsoft Office 2025 Sustainability Report 49
Strategy During the reporting period the Company was not subject to regulatory penalties due to data security or
user privacy protection issues. In response to relevant Management Objectives Management Progress
regulatory requirements the Company has made
The Company fully recognizes the potential negative dedicated investments in software and hardware related
impacts arising from inadequate management of data to data security and user privacy protection. The above
security and user privacy protection. Deficiencies in risks did not have a material impact on the Company's In 2025 the number of data security incidents was
the Company's relevant management measures and current financial position operating results and cash Achieve 0 data security incidents
mechanisms could have repercussions throughout flows and are not expected to have a material impact on
its operations and downstream value chain. On one 0its financial position operating results or cash flows in
hand the Company's own operations would directly the next year.face compliance pressure and the risk of operational
disruption. On the other hand downstream users could
suffer direct losses from data leakage. Such incidents
could not only trigger a crisis of client trust but also Impact Risk and 0 In 2025 the number of personal information potentially damage the collective reputation of the entire Opportunity Management Achieve personal information leakage leakage incidents wasindustry.incidents
During the year we reviewed the potential financial 0
impacts arising from risks related to data security and The Company actively manages the impacts risks and
user privacy protection. Violations of laws and regulations opportunities related to data security and user privacy
related to data security and privacy protection may protection. Detailed information can be found in the
result in the Company being involved in major negative following sections of this chapter: Network Security
incidents such as data security breaches and privacy Management Privacy and Data Protection Security In 2025 the operational scope covered by
leaks which in turn could subject the Company to Awareness Enhancement Supplier Network Security Achieve over 95% operational scope security management certification exceeded
regulatory penalties. To address such risks the Company Management and Security Cooperation and Certification.needs to invest in relevant software applications and covered by security management certification 95%
hardware equipment. If data security and user privacy
protection controls are ineffective the impact of related
risks may manifest in the short term. Indicators and Goals
To mitigate negative impacts and proactively address
such risks the Company has established a data security The Company continuously monitors the effectiveness of
and privacy protection management system covering the its data security and privacy protection governance. We Employee training coverage on data security/ In 2025 the employee training coverage on
entire lifecycle. It strengthens risk prevention measures establish a series of objectives and regularly review their user privacy protection Achieve data security/user privacy protection reached
enhances emergency response and handling capabilities achievement committing to integrating data security
improves internal and external audit mechanisms and and privacy protection into every aspect of product
deepens transparent communication with clients and development and service delivery thereby guiding the 100% 100%
suppliers to uphold data security and privacy for all execution of the Company's security management efforts.parties in the value chain.Kingsoft Office 2025 Sustainability Report 50
Network Security Product Security Management System
Management
We have establ ished a comprehensive secur i ty in core scenarios clarify the root causes and impact
Network and data security are foundational to building management system that encompasses the entire pathways of risks and implement targeted governance
digital trust a comprehensive network security product lifecycle including requirement analysis design and reinforcement measures at different levels. By
management system and a risk management mechanism development testing deployment and operation & continuously integrating security capabilities into product
were established by Kingsoft Office for periodic maintenance. This integrates information security and structure and operational mechanisms we reduce the
network security audits. This year the Company has not privacy protection requirements throughout the entire overall security attack surface and enhance the security
encountered any data security incidents. process ensuring strict compliance with regulatory protection and resilience levels of core products and
standards. Based on this foundation we systematically services.Network Security identify weak points and high-risk areas prone to attack
Management System
Kingsoft Office strictly adheres to relevant laws and
regulations such as the Network Security Law of the 1 Security Requirement Analysis: We evaluate 4 Security Testing: Before product launch we
People's Republic of China the Data Security Law of the the security and privacy risks faced by different conduct compliance reviews and privacy
People's Republic of China the Personal Information products according to their characteristics functionality tests in line with the actual
Protection Law of the People's Republic of China and addressing potential issues at the source. situation of the product to ensure it meets
the Regulation on Internet Information Services of the standards and to improve product safety and
People's Republic of China . We have established a reliability.comprehensive network security system that governs
all relevant business lines involving all the Company's Security Design: We fully consider product safety
products and services. These include the Safety 2 requirements and establish clear safety baselines
Instructions the Network Security Management Policy to ensure product safety. 5 S e c u r e D e p l o y m e n t a n d O p e ra t i o n &
the Policy for R&D Security and Privacy Protection the Maintenance: After product launch we
Digital Asset Management Regulations the Kingsoft continuously perform security checks and
Office Third-Party Software Management Regulations the compliance assessments as well as deploy
System Security Management Regulations the Kingsoft 3 S e c u r i t y D e v e l o p m e n t : I n t h e p ro d u c t terminal detection and response testing.Office Security Red Line and the Supplier Security Red development stage we adhere strictly to secure Monitoring the activity status of terminal
Line. These regulations clearly outline compliance coding standards and employ white box testing devices allows us to promptly detect malicious
and security requirements related to data processing of code to analyze the internal structure and behaviors and take countermeasures to ensure
personnel management and access control. This year logic of the software. We check whether the the safety and stability of the operation &
the Security Technology Department updated the security product meets coding standards and specific
baseline execution standards to accommodate growing maintenance environment. functional requirements effectively enhancing
business needs and increasingly stringent external
regulatory requirements. These standards are integrated code security.into individual operations and throughout the entire
business process ensuring the effective implementation
of security controls.Kingsoft Office 2025 Sustainability Report 51
Network Security Risk Management
Risk Assessment
With the goal of "systemic compliance effective practicality and regular protection" we continuously optimize and * Conducting vulnerability crowdsourcing17 to expand the scope of risk assessment actively discovering system
improve our network security defense system. We deeply identify potential business risks analyze various risk factors vulnerabilities and enhancing system security;
and continuously enhance our protective technologies and methods and improve the overall risk disposal capabilities
achieving systematic and comprehensive control of network security risks. * Carrying out internal and external attack and defense drills using simulations of real attacks and defenses to identify
security flaws in information systems and make timely repairs and improvements. We prioritize the identification
of potential risk factors and develop remediation plans addressing nine primary categories of concerns including
high-risk ports and custom protocols18. In 2025 Kingsoft Office conducted 4 internal and external attack and defense
Risk Identification and Monitoring drills to effectively strengthen emergency response capabilities.* Analyzing third-party threat intelligence13 to identify the characteristics and patterns of potential threats reinforcing Risk Prevention
the security design and development of products;
* Conducting regular network vulnerability scans14 and analyze the results to promptly identify system vulnerabilities * Utilizing the Zero Trust model to launch a unified security gateway that integrates security measures throughout the
and weaknesses understand the causes and patterns of vulnerabilities and optimize the Company's security construction of the whole office network. Taking three practical objectives of unified application entrance unified
strategy and defense system; authentication and authorization and unified access control in order to enable foundational functionalities such as
device tracking and permission control assisting the Company in protecting critical assets and data.* Launching a mirror detection15 to assist the security team in identifying critical system vulnerabilities thereby
comprehensively enhancing security detection and management capabilities; * Conducting network security risk training for employees to help them identify common cyber-attack methods and
prevention strategies in order to reduce the risk of the Company suffering from cyber-attacks by enhancing the
* Launching a Diamond Host Security Detection Service (HIDS)16 to thoroughly evaluate host security continuously employees' defensive capabilities;
monitor system security risks prevent data breaches and protect the data security of host systems.* Using third-party apps of privacy detection platforms to evaluate the privacy protection compliance of the company Risk Response
applications improving the capability and standard of information security protection.* Improving the emergency handling mechanism for security incidents tailoring emergency response plans for
different business characteristics and promptly detecting and handling security incidents to minimize losses;
13. Third-party threat intelligence refers to intelligence about cyber threats attacker organizations and vulnerability exploitations
that are collected analyzed and integrated from external security professionals research organizations and open-source * Building a security emergency response platform referencing industry standards such as ISO/IEC 30111 and ISO/IEC
communities. 29147 establishing a security vulnerability response and emergency response mechanism to ensure timely response
upon discovering vulnerabilities.
14. Vulnerability scanning refers to the process of using automated tools to scan and inspect target systems (such as networks
applications or databases) for security vulnerabilities.
15. Mirror detection refers to the service that helps users discover high-risk system vulnerabilities application vulnerabilities
malicious samples configuration risks and sensitive data within images. 17. Vulnerability crowdsourcing refers to the organization of external professionals to conduct vulnerability discovery in company products.
16. Host security detection service refers to the service that conducts security checks on the hosts within the internal network 18. A custom network protocol refers to a specialized protocol designed and implemented for specific needs in network communication distinct
environment of an enterprise providing a series of security check technologies to discover and analyze security risks and hidden from existing standard protocols like HTTP or FTP. Such protocols are often developed to optimize performance reduce data transfer volume or
dangers in the host systems and provide corresponding repair suggestions and measures. enhance security in particular applications.Kingsoft Office 2025 Sustainability Report 52
Network Security Audits
Kingsoft Office hires third-party professional agencies
to conduct an annual external audit of the information
security system implementation of security technologies
security management structure and privacy information
management. The audits systematically inspect and
evaluate the Company's security technical level and
management capabilities in combination with interviews
on-site observations and reviews of document records
among other methods to assess potential security risks.For identified risks we urge the responsible departments
to make rectifications in a time limit to ensure the
robust operation of the information security system.At the same time we strictly carry out internal security
audits following the Internal Audit Control Procedures
to evaluate the effectiveness of the Company's security
measures.In 2025 the Company undertook a total of 6 external
network security audits primarily focusing on the
Company's security technology system security In 2025
management system and security operational system.The audits addressed the physical environment the Company conducted
communication networks zone boundary and computing
environments to verify the construction of the Company's
security systems identify potential information security 6
risks and reinforce security protection capabilities.Meantime 2 internal network security audits were external network security audits
conducted concentrating on sensitive data development
and the R&D and operation & maintenance of critical the Company conducted
systems. These audits encompassed data lifecycle
management the current state of system development
and operation & maintenance and exposure detection of 2
cyber-attack surfaces to ensure the security integrity and Internal network security audits
availability of the Company's information systems and
data.Kingsoft Office 2025 Sustainability Report 53
Privacy and Data Protection
Kingsoft Office has always prioritized user privacy and data protection. To safeguard data throughout its entire lifecycle we continuously
improve our privacy protection policies and optimize our privacy security risk management processes thereby creating a robust and trustworthy
digital environment for users. This year the Company did not encounter any incidents of user privacy leaks.Privacy Protection Management System
To ensure the compliance and security of user privacy such information only after obtaining the user's explicit consent. We include
data management Kingsoft Office strictly abides updates and releases of the privacy policies of products or services in the
by the Personal Information Protection Law of the Company's data security and user privacy management process. In 2025 the
People's Republic of China and other relevant laws and Company's Legal Compliance Department updated the WPS Privacy Policy once
regulations formulating and continuously updating to align with the actual changes in business and the requirements of relevant
rules and regulations including but not limited to the laws and regulations.Kingsoft Office Privacy Protection Policy Kingsoft Office
Policy for Personal Information Processing Compliance In the overseas version of Kingsoft Office products and services we follow up
Management the Kingsoft Office Personal Information and evaluate the data compliance and security risks involved in the products
Grading Management Policy the Kingsoft Office Policy and services in a timely manner according to the regulatory requirements for
for R&D Security and Privacy Protection the Kingsoft user privacy protection and data security in different countries and regions and
Office Personal Information Handling Process Policy the adopt dynamic monitoring and other technologies to effectively safeguard the
Personal Information Security Management Policy and the users' privacy security.Personal Information Impact Assessment Management Additionally we maintain a keen focus on the Measures for the Security
Policy and integrating the principles and concepts of Assessment of Outbound Data Transfer and the corresponding guidelines
protecting users' personal information into the entire concerning outbound data transfer-related issues. 19We organize training for
process of products or services. relevant personnel to participate in forums exchange meetings and closed
To help users understand our mechanism for processing sessions organized by the competent authorities to deepen their understanding
and protecting their personal information we have of the outbound data transfer system and relevant compliance requirements for
formulated the WPS Privacy Policy and other personal relevant personnel.information protection rules according to relevant laws.We clarify the types of personal information service
scenarios purposes of use and other information that
may be collected during the provision of products or 19. Outbound data transfer involves the provision of significant data and personal information
services as well as key contents such as data storage collected and generated within China to overseas entities. This includes transmitting or
user rights exercise and protection of minors. We process storing data abroad as well as storing data domestically while allowing overseas institutions
organizations or individuals to access retrieve download or export it.Kingsoft Office 2025 Sustainability Report 54
Preventing Privacy Leaks Identification and Verification:
The emergency response team conducts regular security
vulnerability scans. Upon identifying and verifying a
To prevent and address user privacy leak incidents we conduct security incident they promptly communicate with the
privacy leak security drills internal and external security attack relevant business units to ensure timely handling of the Security Emergency Response
and defense drills and system attack and defense testing incident. Mechanism
promptly identifying hidden dangers enhancing our capacity to
respond to emergencies unblocking user complaint channels
and comprehensively safeguarding user privacy and data security. Incident Reporting Incident happened
We have established a comprehensive security incident
Proactive Prevention Mechanism reporting mechanism. When employees identify
suspicious information security violations or potential
risk incidents during daily work they may promptly Emergency response team to analyze
We have established a dedicated emergency response team submit incident leads and supporting evidence through and report the incident
and have developed and continuously improved the Emergency the Company's information security incident reporting
Response Plan for Personal Customer Information Leakage channel. The emergency response team will accept and
thereby continuously increasing our response speed and keep detailed records of the incident and report it to
minimizing the negative impact of any incidents. Furthermore superior departments in a timely manner ensuring that
we also conduct annual privacy leak security drills internal security incidents are promptly addressed. Disconnect
and external security attack and defense drills and information leave samples
system attack and defense tests. These actions simulate attacks Analysis and Handling: and clean up
on our security systems including phishing application-layer malicious code
attacks and network-layer attacks to identify security system The emergency response team conducts analysis
vulnerabilities and potential risks and formulate remediation assessment and research of the security incidents by
plans and track improvements thereby improving our security analyzing data logs investigating information leaks and
Block the
defense systems. tracing the attack pathways. In coordination with product
attacker's IP
and technical teams they carry out evidence collection address
isolation remediation and risk mitigation measures and Trace attack
Emergency Response issue internal notifications or external security notices pathways within the scope of compliance. troubleshoot
Procedures and fix
vulnerabilities
Remediation and Summary
In response to information security incidents we have established The security department continuously follows up on
comprehensive emergency response procedures to minimize rectification efforts summarizes the occurrence and
potential impacts on users. handling process of security incidents and continuously
improves information security risk prevention efforts. Summarize the incident and
strengthen preventive effortsKingsoft Office 2025 Sustainability Report 55
Handling of User Privacy Complaints
Kingsoft Office has set up a dedicated personal information protection team to ensure the timely and efficient handling of user requests related
to personal information protection and to effectively safeguard users' privacy rights and interests. Users are provided with the right to submit
complaints through the customer service ports provided on our webpage and client side. We will accept and address all complaints within fifteen
business days of receipt. This process involves verifying the user's identity and the specifics of their feedback implementing appropriate measures
as appropriate and communicating the outcome to the user via email or telephone thereby ensuring that user claims are properly solved.Kingsoft Office User Privacy Complaint Handling Process
A user initiates rights complaint
Verify user identity and rights content
If the user is unaware of how to exercise their personal rights If the user's exercise of personal information rights affects
through the client side their normal use of service
Customer service personnel explicitly informs the client
how to exercise their rights via email or phone 1 Verify his/her authorization information Kingsoft Office Privacy Complaint Channel
2 Approve user rights matters and assist the user in exercising his/her rights
Tel.: 400-677-5005
3 Customer service personnel informs the user of the Email: grxxbh@wps.cn progress via email or phone
Address: Personal Information Protection Office Building 5
Kingsoft Software Park Front Island Loop Road 321
Tangjiawan Town High-tech Zone Zhuhai City Guangdong
Province
EndKingsoft Office 2025 Sustainability Report 56
Data Lifecycle Protection Data Transfer Data Destruction and Deletion
System
To protect data during transfers we employ field We have established unified destruction tools and
We have established a comprehensive data security encryption channel encryption de-identification and standards and carry out irregular checks to ensure the
management system that encompasses the entire data other techniques to address data breaches. We regularly compliant and effective destruction of data. Upon users' Legal Basis
lifecycle including data collection transfer storage * review and optimize our data encryption schemes verify request to deactivate their account associated with the
use and processing and destruction and deletion. In accordance with the relevant laws the data before and after transfers to ensure the integrity use of the Company's products and services launched
This ensures that data is fully controlled and protected and regulations including the Personal authenticity and availability of the data and secure the within Mainland China we will permanently destroy or
at every stage significantly reducing the risk of data Information Protection Law of the People's transfer channels nodes and data. anonymize the relevant account data to ensure that such
breaches. Republic of China and the Network Data data cannot be recovered after its destruction.Security Management Regulations we
provide users with c lear information In accordance with re levant nat ional laws and
regarding the purposes of col lect ing regulations we generally delete user information within Data Storage
Data Collection their personal information the methods 15 business days in cases where users exercise their right
of processing the intended use and the to delete make data storage life expired or handle illegal
identities of the third-party entities involved or non-compliant contents. In complex scenarios user
In addition to encryption storage technology we information will be deleted within 30 business days. For
We collect service-related data in accordance with the before such collection from such third-party implement measures such as "access approval" products launched and services provided by the Company
relevant provisions of the privacy policy and strictly entities and ensure that explicit consent is obtained from users prior to any such "operation traceability" and "least access permissions" in any countries or regions abroad we will delete user follow the "data minimization principle" clearly informing collection or disclosure. to strictly control personnel permissions. We establish information within the specified timeframe as required by users of the collection of their personal information. Our data storage standards to ensure the security of storage local policies and regulations.privacy policies across all products explicitly delineate media and storage logic and improve the capability of
users' rights concerning the processing of their personal encrypted storage data backup and recovery.information. We fully respect users' right to be informed
of their personal information to choose to access * Obligations for Information Protection
to copy to rectify to supplement to delete and other
rights.20 We establ ish the purposes methods
scope and security obligations for the Data Use and Processing
Except where required by laws and regulations or processing of personal information through
necessary for completing transactions and providing specific provisions in service contracts with
services we do not collect personal data from sell or third-party entities. We also oversee the
provide users' personal data to third parties. We have We strictly execute data de-identification rules control the compliance of these third parties with their
published a detailed list outlining the circumstances scope of data use implement data approval and control
20. Users can view copy update supplement and delete their
obligations. To fully secure the personal personal information or deactivate their accounts through the
under which we share personal information with third and clarify security specifications during the data analysis information we handle personal information
parties including the software development kits (SDKs) and processing. We emphasize access management
"Personal Center" or "Account and Security" interface in the Kingsoft
based on necessary security measures such Office product client side or web platform
supplied by third parties that we utilize. 21To ensure the establish strict rules for permission allocation and ensure as encryption access control and data
data security of users when collecting from or providing that each employee can only access information within 21. An SDK (Software Development Kit) is a collection of one or more backup.personal data to third parties we implement the their scope of responsibilities to minimize potential data software tools designed to assist developers in creating testing and
following measures: security risks.deploying software applications.Kingsoft Office 2025 Sustainability Report 57
Improvement of Security This year we have implemented the following information security and privacy protection training programs:
Awareness Objectives Training Topics Training Content Number of People Covered
Company Safety Red Lines
Social Security Awareness Security Incident Examples
Kingsoft Office has established a comprehensive security training and learning system which provides differentiated Recruits Training for New More than500Employees Common Cyber-Attack Techniques
security training sessions tailored to different job positions to enhance the security skills and awareness of employees. Personal Information Protection
Following the Safety Training Management Procedures the Company provides annual training on information security Compliance
and privacy protection to all employees. The training content includes product privacy compliance user profile and
algorithm recommendation technology compliance overseas privacy compliance and more.Company Safety Red Lines
Security Awareness Security Incident Examples
Fresh Training for
Graduates Onboarding Fresh Common Cyber-Attack Techniques More than500
Graduates Personal Information Protection
Compliance
19 R&D Data Security Product Function Security All
Employees R&D Safety Instructions Device File Security More than5000
In 2025 we conducted 19 training sessions on System Account Security
data security or user privacy protection for all Personal Information Security
employees
1 Case Studies of Common Common Network Network Security Attacks hour Group Security Attacks and Applicable Protection Measures More than1000
with each training session lasting for 1 hour per Countermeasures and Recommendations
capita Network Security Knowledge
99.44 We require all employees comply with the Company's established security management systems and continuously enhance their security awareness. To regulate employees' safety R&D behaviors we established the Kingsoft % Office R&D Accident Management Policy 4.0. In cases of non-compliance with relevant provisions by an employee
the training pass rate of 99.44% we adopt a "zero tolerance" approach and take appropriate disciplinary actions based on the severity of the
violation including but not limited to warnings suspension or termination of employment. In addition employees'
compliance with security policies is incorporated into the Company's performance appraisal system. Employees
found to have committed violations will have points deducted from their performance assessments.Kingsoft Office 2025 Sustainability Report 58
Supplier Network Security Management
Kingsoft Office has established the Supplier Security Red Line incorporating suppliers into the network and privacy
security management system and established a security assessment and penalty mechanism for suppliers to ensure At the Supplier Admission Stage
their strict compliance with Kingsoft Office's regulations on network security and privacy protection.We require all suppliers to fill out the Data Compliance
Request Form. Meanwhile due diligence is conducted to
verify their compliance performance in network security
and privacy protection. If they fail the assessment they
must make rectifications until they pass the assessment
before they can cooperate with Kingsoft Office.At the Supplier Hiring Stage
We require suppliers to sign the Data Processing
Agreement which clearly defines the network security
and privacy protection obligations that they must fulfill.At the Supplier Maintenance Stage
We regularly review the suppliers' compliance with
network security and privacy protection. For suppliers
who do not meet the review standards we require
them to make immediate rectifications and suspend
cooperat ion with them unt i l they complete the
rectification and pass our review again before continuing
cooperation. If a supplier commits a significant violation
we will pursue his/her responsibilities according to laws
and regulations internal management systems and
cooperation agreements.Kingsoft Office 2025 Sustainability Report 59
Security Cooperation Co-building a Security
and Certification Ecosystem
Kingsoft Office actively collaborates with regulatory bodies
industry partners and security vendors to build an open and
coordinated security ecosystem. In 2025 we engaged in in-
depth exchanges and discussions about issues such as network
Security Management security information security and privacy protection with relevant departments of the national and local supervision
Certification organizations. We also cooperated with multiple enterprises to hold offline and online meetings attack and defense drills
and threat intelligence mining absorbing external advanced
experiences to enhance our own security capabilities.We attach great importance to product security and continuously Furthermore we have established security partnerships with
carry out security certification work. This year Kingsoft Office several leading domestic security vendors aiming to jointly
has passed the ISO 20000 Information Technology Service advance the security development of domestic office products
Management System Certification the ISO 27001 Information in areas such as network security technology innovation and
Security Management System Certification ISO 27017 Cloud secure product R&D. The Company's security leaders actively
Service Information Security Management System Certification participate in joint initiatives and themed salons with external
ISO 27018 Public Cloud Privacy Security Management System vendors to promote the sharing of industry security best
Certification ISO 27701 Privacy Information Management practices. At the same time the Company deeply integrates
System Certification ISO 29151 Personal Data Privacy Protection AI technology into its security management practices and
Management System Certification BS 10012 Personal Information actively participates in public testing activities for AI large
Management System Certification CCRC Information Security model products organized by the National Cybersecurity
Service Qualification and Capability Maturity Model Integration Administration and the National Computer Network Emergency
CMMI Level 3 Certification. Our WPS 365 system WPS cloud Response Technical Team/Coordination Center of China
documents system WPS account system WPS Teams WPS continuously exploring innovative pathways for AI empowered
mailbox system WPS document center system WPS Document security governance.Middleware System WPS Meeting System Kingsoft PowerWord
Dictionary System and other systems have passed the National
Cybersecurity Level 3 Certification. Over 95% of Kingsoft Office's
operations are certified for information security management.Note: The first row of icons from left to right shows the following certifications for Kingsoft Office: ISO 20000 IT Service Management System Certification ISO 27001 Information Security Management System
Certification ISO 27017 Cloud Service Information Security Management System Certification ISO 27018 Public Cloud Personal Data Protection Management System Certification ISO 27701 Privacy
Information Management System Certification and ISO 29151 Personal Data Privacy Protection Management System Certification.The second row of icons from left to right shows: Kingsoft Office BS 10012 Personal Information Management System Certification Kingsoft Office CCRC Information Security Service Qualification
Kingsoft Office Capability Maturity Model Integration (CMMI) Level 3 Certification WPS Cloud Documents System National Cybersecurity Level Protection (Level 3) Certification WPS Account System
National Cybersecurity Level Protection (Level 3) Certification and WPS Mail System National Cybersecurity Level Protection (Level 3) Certification.The third row of icons from left to right shows: WPS 365 System National Cybersecurity Level Protection (Level 3) Certification WPS Collaboration System National Cybersecurity Level Protection (Level
3) Certification WPS Document Center System National Cybersecurity Level Protection (Level 3) Certification WPS Meeting System National Cybersecurity Level Protection (Level 3) Certification WPS
Document Middle-Platform System National Cybersecurity Level Protection (Level 3) Certification and Kingsoft PowerWord Lookup System National Cybersecurity Level Protection (Level 3) Certification. 2025 Beijing Cyber Security ConferenceKingsoft Office 2025 Sustainability Report 60
Low-Carbon Operations and Green
Development
Kingsoft Office steadfastly fulfills its commitment to
sustainable development and actively responds to the
national "dual carbon" goals integrating measures
to respond to climate change risks into corporate
operations products and services. As a leader in
domestic foundational software innovation we provide
users with green and low-carbon software products
empower their green office practices and drive society's
transition towards green and sustainable development.Kingsoft Office 2025 Sustainability Report 61
Climate Change Kingsoft Office Climate Change Management Structure
Response Supervising and management: supervising the Company's ESG-related matters including identifying climate
change risks and opportunities ensuring the achievement of strategic objectives.Kingsoft Office incorporates climate risk into our corporate risk management Board of System review and approval: approving the Company's climate change management-related systems.system assessing the related risks and opportunities to formulate response Directors' Strategy
strategies. We make the development of clean technologies one of the core Participation in major decision-making: deciding on other major matters related to climate change.Committee
strategies of responding to climate change and actively explore paths to clean
development supporting the construction of a beautiful China. In 2025 as
the main drafter in formulating group standards concerning greenhouse gas
accounting in cloud document office scenarios Kingsoft Office set technical
standards for emission reduction practices in cloud office scenarios and made a Action plan development:developing specific climate change-related action plans and guiding ESG-related
professional contribution to digital office thereby pioneering industrial carbon functional departments in executing specific tasks.emission reduction efforts. Climate change-related management: identifying and assessing climate change-related risks and
opportunities and formulating corresponding response strategies.Company
Management Racking and reporting: tracking and managing the execution of work by ESG-related functional departments
Governance reporting progress and outcomes to the Board of Directors' Strategy Committee at least annually.The Board of Directors' Strategy Committee of Kingsoft Office's is the highest Implementation: advancing the implementation of climate change-related management tasks such as
governing body for the Company's climate change governance overseeing energy-saving and emission-reducing measures and the use of renewable energy.ESG-related matters including the identification of climate change risks and
opportunities. The Company's management is responsible for identifying Decision support: collecting and summarizing management recommendations from climate change-related
and developing responses to climate risks and opportunities arranging ESG- ESG-Related actions to provide decision support for management.related functional departments to carry out specific tasks managing their work Functional Project management: mplementing climate change-related special projects ensuring timely completion and
execution. Departments achievement of expected project objectives.To ensure the achievement of climate goals the Company has established a
monitoring and reporting mechanism. The management regularly evaluates
progress on climate goals climate change risk and assessment works. We place high importance on enhancing the professional skills and capabilities of the Company's climate change management structure
Furthermore the management reports to the Board of Directors' Strategy members. The Company regularly engages external experts to deliver themed training on the latest regulatory developments in climate change
Committee at least once a year on the progress of climate change-related low-carbon energy transitions and other climate change-related topics. Furthermore the Company actively participates in industry conferences
management efforts through scheduled meetings or other methods. and seminars to exchange the best practices and insights with other enterprises promoting the sharing of climate change-related information.Kingsoft Office 2025 Sustainability Report 62
Strategy
Kingsoft Office Climate Change Risks and Opportunities
Climate-related Risks and Risk or Opportunity
Type Potential Impact Description
Potential Financial 23
Impact 22 Period Countermeasures and Transition Plans
Opportunities Assessment
* We will develop specialized extreme weather emergency response
The Company implemented the method of climate Extreme weather conditions such plan such as the Typhoon and Flood Emergency Response Plan
scenario analysis to analyze climate change risks and as typhoon tornadoes rainstorm and the Snowstorm Emergency Response Plan and configure
opportunities. Based on the projections from authoritative and flooding may damage the emergency power generation equipment at key business operation
institutions on natural and socio-economic changes Company's devices. sites. We will integrate extreme weather emergency preparedness
under various warming scenarios alongside the climate- Short Term into the regular security management system to prevent and
related risks and opportunities already identified by Physical Acute Also the increased frequency of such Increase in Operating respond to extreme weather incidents continuously strengthening
the Company we further reviewed the climate risks and Risks Risks severe and highly unforeseeable Expenditures Medium to Long the safety assurance capabilities for critical business operations
opportunities in our operational areas across different extreme weather events may lead Term and data center operations.timeframes. Furthermore based on the feedback from to large-scale water and power
business units on the likelihood and degree of influence outages in operational areas forcing * We will regularly organize employees to conduct specialized
of these risks and opportunities we assessed their levels business interruptions and resulting emergency drills and provide training on extreme weather
and prioritized risk responses to assist the Company in in economic losses for the Company. events such as typhoons and rainstorms. The effectiveness of
developing more comprehensive solutions and enhance these emergency response plans will be evaluated to enhance
climate resilience. The specific details are as follows: employees' awareness and response capabilities.* We plan to develop a more comprehensive and rational
Environmental Management Policy that incorporates climate
change management and the formulation of emergency response
plans.
22. This year we are actively sorting and exploring the impacts of climate change-related risks and
opportunities on the Company's financial condition operating performance and cash flows in the short
medium and long term. We will continue to deepen the aforementioned analytical work in the future and
will disclose such information at the appropriate time.
23. Short-term period is 1 to 3 years and medium- to- long- term is over 3 years.Kingsoft Office 2025 Sustainability Report 63
Risk or Opportunity Type Potential Impact Description Potential Financial Impact Period Countermeasures and Transition Plans
The rise in average temperatures may adversely affect the operation &
maintenance of our office locations and leased data centers including * In the cooling solution planning for office locations we will adopt
With the rise of temperatures the Company's office locations will face increased suitable advanced cooling technologies tailored to local climate
usage frequency and duration of air conditioning and other refrigeration Increase in Operating conditions such as using medium-temperature chilled water systems
Physical Chronic devices thereby increasing electricity consumption. Expenditures Medium to Long in North China to raise the chilled water supply temperature and
Risks risks Term reduce energy consumption from mechanical refrigeration.This may reduce the lifespan of devices in leased data centers and increase the Increase in Capital
frequency of equipment replacement. Expenditures * We will prioritize leasing data centers located in areas with lower natural environmental temperatures and abundant green energy to
The energy and water consumption for cooling and dispersion in leased data decrease energy consumption resulting from cooling operations.centers will also escalate.* With the assistance of professional consulting institutions we will gain
a systematic understanding of the disclosure requirements related
to climate change and continuously enhance the completeness and
Our country continuously introduces environmental protection-related policies professionalism of our information disclosure.Policy Risks and regulatory authorities require enterprises to increase environmental Increase in Operating Medium to Long
information disclosure and improve environmental management capabilities. Expenditures Term * We will closely monitor the development trends of policies laws
and regulations in our operating locations continuously refine our
environmental management system and ensure green and compliant
operations.Transition
Risks
* We will conduct prudent assessments for the introduction of new
low-carbon technologies comprehensively considering multiple
Technological To effectively respond to relevant policies the failure of investment or R&D in Increase in Capital Medium to Long dimensions such as technical feasibility business adaptability and
Risks new low-carbon technologies may result in financial losses. Expenditures Term cost-effectiveness. Through rigorous feasibility studies and scenario
testing we will ensure the robustness and reliability of technology
deployment thereby avoiding ineffective R&D investments.Kingsoft Office 2025 Sustainability Report 64
Risk or Opportunity Type Potential Impact Description Potential Financial Impact Period Countermeasures and Transition Plans
* If R&D costs are manageable we will actively develop low-carbon
office products and innovate green and low-carbon product and
service solutions. In 2025 as the main drafter in formulating group
Green products and services such as the WPS 365 low-carbon office solution Short Term standards concerning greenhouse gas accounting in cloud document Markets are in line with the national "dual carbon" strategy and may be favored by Income Increase office scenarios Kingsoft Office made a significant contribution to Opportunities Medium to Long individual and enterprise users. green digital office. Term
For details please refer to the section "Impact Risk and Opportunity
Management" of the chapter.Opportunities
* We will actively adopt air source heat pump water heaters and solar
thermal siphon system for hot water supply and install photovoltaic
streetlights to effectively utilize solar energy resources and reduce
dependence on traditional energy sources.Use of Low- The Company will integrate energy-saving measures throughout the entire Short Term
emission lifecycle of office location selection design and operation using new energy * We will maintain ongoing communication with local governments
Energy power based on local conditions to reduce reliance on fossil fuels and promote Decrease in Operating Costs Medium to Long in the Company's office locations to obtain clean power at more
Sources a low-carbon and clean transition. Term favorable prices thereby lowering the costs associated with acquiring clean energy. Our industry-leading performance meets the
requirements of investors and government regulators.For details please refer to the section "Impact Risk and Opportunity
Management" of the chapterKingsoft Office 2025 Sustainability Report 65
Scenario Analysis
We conducted a climate scenario analysis to gain an understanding of Kingsoft Office's
2526
risk levels under different climate scenarios. By fully considering the concentration of Risk and Opportunity Category Period Selected Climate Scenario
risk impact magnitude data availability and other factors we prioritized a detailed
assessment of the financial impacts arising from physical risks and transition risks under
low-carbon and high-carbon scenarios for our office locations. 24This could demonstrate Physical Risks Acute Risks 2030、2050 Two scenarios SSP2-4.5 and SSP3-8.5
27 published by the United Nations
the Company's climate risk response ability across various scenarios. To enhance our Intergovernmental Panel on Climate Change 28 (IPCC).climate resilience the results of the climate scenario analysis will be applied to the
formulation of climate response measures and transition plans.Under the selected high-emission and low-emission scenarios the most critical
physical risks and transition risks i.e. the rise in average temperatures extreme weather Two scenarios "Net Zero 2050" and "Current Policies" published by the
events such as typhoon tornadoes rainstorm and flooding as well as policy risks Transition Risks Policy Risks 2030、2050 Central Banks and Supervisors Network for Greening the Financial System
were analyzed and identified by the Company. The section "Climate-related Risks and (NGFS).Opportunities Assessment" above shows the potential impacts of these risks on business
and operational processes.Based on the scenario analysis results under the assumption of no significant changes
in the existing geographic locations and business models of our office locations the
asset loss due to typhoon tornadoes rainstorm and flooding is expected to show
a slight upward trend in the medium to long term but it is not expected to have a
significant financial impact. As we cannot entirely avoid the losses caused by extreme 24. Our key assumptions include: Mitigation measures for climate-related physical risks will remain largely unchanged in the future. An accelerated transition to low-carbon energy
weather events a series of disaster prevention systems and emergency response plans will be pursued to address transition risks.were established for our office locations considering the occurrence of extreme climate
events during site selection to minimize relevant impacts. We purchased catastrophe 25. The analyses for the years 2030 and 2050 are based on the average changes under each scenario over the respective timeframes used to assess the potential impacts of climate
insurance all-risk construction insurance and third-party liability insurance for the risks across different periods.buildings and devices of our newly built Wuhan Park to reduce the risk of asset loss due 26. When selecting scenarios the Company considered the following factors: The analysis period of the scenarios align with the Company's strategic planning horizon. The climate
to unforeseen events caused by extreme weather. In terms of transition risks if relevant factors included in the scenarios effectively describe the potential climate pressures the Company may face in the future.policy adjustments impact electricity prices the electricity costs for leased data centers
are expected to exhibit an upward trend in the medium to long term. To effectively 27. SSP2-4.5: A low-carbon emissions scenario (optimistic scenario) which describes carbon emissions peaking by 2040 and subsequently declining alongside stable economic
reduce energy costs the Company has prioritized leasing data centers that utilize growth.clean energy and green electronic equipment mitigating the impact of electricity price 28. SSP3-8.5: A high-carbon emissions scenario (pessimistic scenario) which describes continuous global increases in carbon emissions accompanied by uneven economic
fluctuations on energy usage costs. development.Kingsoft Office 2025 Sustainability Report 66
Impact Risk offer customized digital solutions for industries such as government agencies finance manufacturing and Kingsoft Office Facilitates Paperless education. These solutions increase users' efficiency in Office for Enterprises
and Opportunity Management scenarios involving documents management documents sharing online meetings and mobile office. By providing
users and partners with high-quality low-carbon Up to now the cumulative number of cloud documents
products and services Kingsoft Office is working hand-in- uploaded by WPS individual users through the public
We adhere to the environmental management strategy of In terms of infrastructure and resource-intensive hand with all parties to build a sustainable green office cloud has exceeded 290 billion. If calculated based on
"open source" and "cutting back" and actively carry out utilization Kingsoft Office's cloud documents deeply ecosystem. an average of 5 paper pages saved per document more
energy conservation and emission reduction practices. apply cloud computing technology to achieve the sharing than 1450 billion papers were saved through the use
We also actively seize clean development opportunities and dynamic precise allocation of computing resources. In terms of utilizing clean energyKingsoft Office of online office; to produce this amount of paper would
by providing low-carbon office solutions to users and This intensive operational model significantly improves integrates sustainable development into its corporate require the consumption of approximately 32 million
partners practicing our commitment to sustainable the comprehensive utilization rate of servers. While DNA continuously exploring business solutions that
development together with our value chain partners. reducing the number of physical servers deployed it achieve both corporate operational and sustainable
trees.More details on climate-related risk management are effectively decreases the spatial footprint and electricity development goals. We identify the strategic focus Among these features users can digitize physical archives
shown in the "Adhering to Green Operation" chapter. consumption of data centers. By building an efficient on clean technology development as one of the using the photo scanning function in WPS Office and
cloud ecosystem the Company provides users with core strategies of the Company's climate change share and collaborate via online documents. This replaces
In terms of green technology innovation and investment a more lightweight and low-carbon digital service response. Actively we evaluate and drive forward the the circulation of traditional printed paper documents
Kingsoft Office is committed to achieving transformative foundation. implementation of renewable energy projects. The reducing repetitive printing and paper waste. This year
energy efficiency improvements through the iteration Company actively explores the application of renewable users generated over 100 million documents through WPS
of underlying technologies. The Company leverages In terms of the innovation of low-carbon office product energy in multiple scenarios promoting low-carbon Office's photo scanning saving approximately 250 tons of
AI technology to improve algorithmic structure. By portfolio Kingsoft Office is committed to reshaping retrofitting of office areas. The Kingsoft Office Zhuhai office paper.eliminating redundant calculations and optimizing the paradigm of low-carbon office practices through Park has actively introduced air source heat pump water
loop recurs ion mechanisms i t reduces system digital tools. Kingsoft Teams helps enterprises reduce heaters and solar thermal siphon systems realizing low-
energy consumption at the source. The Company their reliance on paper in traditional office modes carbon hot water supply for showers and dishwashing
has independently developed the deployment and through online approvals reimbursements and archive rooms. In addition photovoltaic street lights are installed This year the Zhuhai Park had
optimization technologies of large scale GPU computing management circulation; WPS Office enables digital within the park utilizing solar energy resources to replace
clusters addressing the challenges of memory and file encryption and cloud storage reducing paperless traditional electric lighting. In the future the park plans to
computing power encountered in large model scenarios. archiving of documents; Kingsoft Meeting replaces further enhance the application of photovoltaic energy
By leveraging high-performance heterogeneous traditional offline meeting with cloud-based interaction gradually achieving the clean energy substitution of 80%
computing devices and networks we have designed decreasing energy consumption and carbon emissions standby power sources for server rooms and other key
a data-driven and cloud-native GPU management associated with business travel.Through the integrated facilities. We have proactively formulated the Kingsoft
of the domestic hot water and heat energy
platform solution based on the principle of storage- application of these innovative tools the Company has Office Clean Energy Transition Plan: committing to
used in air conditioning coming
from social energy29
computing separation. Through the synergy of hardware built a digital low-carbon office product matrix covering a continue to increase the share of renewable energy
and software optimization this solution improves video diverse range of office scenarios. and to increase the investment on developing clean
memory utilization rate and operator performance while energy-related projects on a yearly basis. Additionally
new single-machine computing power record achieved. In terms of empowering the green transformation of we incorporate the use of clean energy in leased data 29. Since part of the Company's leased office buildings and
Through high-speed interconnect communication and the value chain Kingsoft Office relies on its new-quality- centers into our procurement considerations prioritizing facilities have been uniformly equipped with solar power
computational offloading to the network we have productive-forces office platform WPS 365 to help the lease of green data centers to continuously increase equipment the company is unable to separately account for
achieved energy efficiency balance while meeting the enterprises achieve smart office practices and digital the proportion of renewable energy used.the greenhouse gas emission reductions resulting from the
explosive growth in demands for computing power. transformation through technological enablement. We
decreased consumption of traditional fossil fuels due to the
use of such equipment.Kingsoft Office 2025 Sustainability Report 67
Metrics and Targets
Total Greenhouse Gas Emissions (Scope 1 Scope 2 Scope 1 Greenhouse Gas Emissions
This year to respond to climate change risks and seize related Scope 3) Per Capita Greenhouse Gas Emissions
opportunities the Company has established climate change-related (Scope 1 Scope 2)
goals. Tons of CO2 Equivalent Tons of CO2 Equivalent
453.0127.27
Management Objectives Management Progress 1.11Tons of CO2
6632.90
From 2025 the Company will Equivalent / Person
organize at least one annual I n 2 0 2 5 t h e C o m p a n y 16518.49 425.74 453.01
training session on cl imate provided climate change-
change for a l l employees r e l a t e d t ra i n i n g t o a l l
continuing this initiative for employees. 9432.58
three consecutive years.From 2025 Kingsoft Office will I n 2 0 2 5 t h e C o m p a n y Scope 1 Scope 2 Scope 3 Gasoline Natural Gas
progressively reduce carbon c o n t i n u e d t o a c t i v e l y
emissions generated from its implement carbon reduction p ra c t i c e s a n d s t e a d i l y Scope 2 Greenhouse Gas Emissions Scope 3 Greenhouse Gas Emissionsoperational processes. improved energy efficiency. Tons of CO2 Equivalent Tons of CO2 Equivalent
285.58
This year we have calculated our greenhouse gas emissions using the 671.83 30.We have continuously improved the scientific
Corporate Accounting and Reporting Standard from the Greenhouse rigor comprehensiveness and accuracy of our
Gas Protocol developed by the World Resources Institute (WRI) and greenhouse gas emissions accounting. For the
the World Business Council for Sustainable Development (WBCSD). In greenhouse gas emissions disclosed in this reporting
2025 Kingsoft Office's total greenhouse gas emissions amounted to period we have thoroughly evaluated and selected
16518.49 tons of CO equivalent.30 For more information please refer 6632.90 2488.70 9432.58 appropriate calculation methodologies. This year the 2
to the "Key Environmental Performance" section. reported greenhouse gas emissions objectively reflect operational changes during this reporting period.For example Scope 2 greenhouse gas emissions
5986.47 increased significantly mainly due to improvements
in the office environment and supporting facilities of
the Wuhan park office building. Scope 3 greenhouse
Purchased Electricity for Office Buildings Capital Goods Purchased Goods and Services gas emissions from purchased goods and services
decreased significantly due to a decrease in procured
Employee Commuting Fuel- and Energy-Related Activities construction services this year.Kingsoft Office 2025 Sustainability Report 68
Adhering to
Green Operation Saving Energy Usage
Kingsoft Office consistently adheres to the principles of green and low-carbon operations Kingsoft Office deeply practices the concept of green
integrating supporting the construction of a beautiful China and ecological environmental and low-carbon development. By utilizing low- Management Objectives Management Progress
protection into the Company's development strategy and governance processes. We follow carbon equipment and clean energy implementing
the environmental management systems such as the Environmental Protection Law of intelligent equipment regulation refining energy
the People's Republic of China the Energy Conservation Law of the People's Republic of consumption management and promoting energy- The Company will carry out at least
China and the Solid Waste Pollution Prevention Law of the People's Republic of China saving awareness the Company has established a 1 energy-saving awareness training In 2025 the Company carried out . energy-saving awareness training.Furthermore we have established internal systems like the Kingsoft Office Environmental comprehensive and refined energy management each year 31
Management System - Trial the Code of Business Conduct the Office Environment and system. This has led to effective energy-saving
Safety Management Standards and the Operational Refinement Management (Energy practices and achieved environmental benefits.Saving and Consumption Reduction) Improvement Plan covering multiple dimensions
including energy consumption control environmental optimization facility maintenance
and behavioral norms. These initiatives systematically establish a refined green operations
management system supporting the Company's goal of achieving green and sustainable
development.The Company has developed an environmental management strategy centered on "open
source" and "cut back" focusing on the efficient use of energy and resources as well as
the scientific management of waste. The Company also actively responds to the national
goals of reaching peak carbon emissions and achieving carbon neutrality committing to
the sustainable development of a circular economy and urging employees suppliers and
partners to minimize their negative impact on the ecological environment collaboratively
building a sustainable supply chain. At the same time we also commit to effectively
reducing the negative impact of commercial activities on the environment and society.According to the classification standards of environmental emergencies in the National
Emergency Plan for Environmental Emergencies of the Ministry of Ecology and Environment
the Company is engaged in software research and development and does not involve the
production storage or transportation of toxic and harmful substances and other activities
so it does not involve major environmental incidents.
31. In 2025 the per capita electricity consumption at the Company's Zhuhai park increased compared with
2024 mainly due to changes in energy demand resulting from necessary technological investments and
business expansion during business development.Kingsoft Office 2025 Sustainability Report 69
The following energy-saving measures have been implemented by the Company:
Low-Carbon Equipment Intelligent Equipment Control Refined Energy Consumption and Clean Energy Utilization Management Energy Saving Awareness Promotion
* Tier 1 energy efficiency equipment: priority is given to * Precision intelligent control: A building intelligent * Temperature control and lighting standards: We * Specialized system: During the reporting year the
the procurement and application of office equipment control system is utilized to achieve precise energy have also established temperature standards for air Zhuhai park formulated the Operational Refinement
certified with the national Tier 1 energy efficiency management. conditioning in office areas during working hours: Management (Energy Saving and Consumption
standard. This includes printers water dispensers 24 ° C to 26 ° C for cooling and 25 ° C to 27 ° C for Reduction) Improvement Plan . Centered on four
refrigerators as well as fixed-speed centrifugal * Intelligent lighting system: Lighting fixtures in heating. Doors and windows must be closed when d imensions inc luding awareness guidance
chillers with high energy efficiency ratings and high underground parking garages can be automatically air conditioning is operating; We reasonably adjust institutional standards behavioral control and
integrated part load value (IPLV) for air conditioning. turned off during low utilization periods. Timers are the use of air conditioning according to the seasons equipment optimization the plan implemented ten
installed in public areas of apartment buildings to preferring natural ventilation in spring and autumn specific action measures and achieved significant
* Variable frequency technology: Variable frequency provide lighting on demand. and using methods such as water circulation cooling resource conservation results.technology is adopted for office building air
Heating optimization: Waste heat conduction is used and heat recovery to reduce air conditioning energy conditioning systems. The Wuhan park is equipped *
to shut down boilers in advance. Heat circulation consumption in summer. A natural light priority
* Energy saving signage: Energy saving reminders are
with variable frequency centrifugal chillers and strategy is implemented to minimize artificial lighting posted in key areas such as office spaces meeting
variable frequency cooling water circulation pumps pumps are installed at the gas terminal and during daytime. rooms and pantry areas to encourage employees to
to avoid the energy consumption caused by frequent coordinated with an automatic control system to turn off lights when leaving and conserve electricity.start stop operations. regulate combustion. * Equipment inspection responsibility system: A
* Special training Company-wide training sessions
* Low carbon transportation: Approximately 50 * Remote monitoring: Monitoring devices are installed
"dedicated responsibility system" is implemented
on energy saving and consumption reduction are
charging piles have been installed at the Wuhan at gas boiler terminals enabling abnormal energy
assigning specific personnel to conduct regular
inspections of power switches and equipment organized to introduce energy saving techniques
park to encourage employees to prioritize the use of consumption to be identified and remotely shut down
online. operation in office areas during non-working hours
in office scenarios and green office management
electric vehicles. to eliminate unnecessary lighting and standby power policies.* Clean energy: The Company is actively increasing the
consumption.* Online office: The Company promotes the use of
proportion of the use of cleaner sources of energy * Energy audit and review: To improve equipment Kingsoft Meeting to reduce energy consumption
and gradually reducing our reliance on traditional energy efficiency and reduce energy consumption associated with physical meeting rooms and carbon
fossil fuels. The section "Climate Change Response" of our Zhuhai park conducts annual energy consumption emissions from employee business travel. In 2025
this report shows detailed information on our goals audits for the air conditioning equipment in the Kingsoft Office's employees utilized Kingsoft Meeting
and practices related to clean energy usage. office buildings analyzes the audit results and take over 520000 times with a total meeting time of 40.30
corresponding improvement measures. million minutes.Kingsoft Office 2025 Sustainability Report 70
Rationally Utilizing
Water Resources
Kingsoft Office values the rational use of water resources and continuously focuses on improving water usage efficiency Kingsoft Office values the efficient use of water resources. By establishing and improving management mechanisms the
in its daily operations.32 The Company has established water saving targets and reviews progress toward achieving these Company integrates water saving targets deeply into its daily operations and conducts water use assessments to identify
targets in order to promote the sustained implementation of water conservation measures. conservation opportunities and enhance water usage efficiency. The Company has strengthened routine inspection
mechanisms for water use equipment in office areas. Through a combination of regular inspections and equipment
checks potential leakage risks can be identified and addressed in a timely manner. At the Zhuhai park the Company
has further implemented full lifecycle maintenance management for water use equipment established detailed
inspection records and explicitly required employees to promptly report any dripping taps or leaking pipes. Dedicated
Management Objectives Management Progress personnel are assigned to carry out systematic inspections and maintenance on a regular basis and aging or damaged
components are replaced in a timely manner to effectively reduce water resource waste.By 2026 compared to 2024 the per capita water
consumption of the Kingsoft Office Zhuhai Park In 2025 compared to 2024 the per capita water consumption
will decrease by 3 tons. of the Kingsoft Office Zhuhai Park decreased by 0.29 tons.In terms of hardware facilities the Company also actively implements the application of water-saving fittings by installed
water-saving sanitary fittings and accessories with a Level 2 water efficiency label or higher 33as well as sensor-based
water outlets in some office area restrooms. To optimize water resource use with greater precision the Company has
reduced the water flow rate of taps in pantries and restrooms achieving approximately 20% water savings through
From 2025 Kingsoft Office will implement water- In 2025 Kingsoft Office implemented water-saving taps pressure reduction.saving taps across all office locations in its across all office locations including Beijing Zhuhai and
operational areas. Wuhan. The Company is also actively exploring reclaimed water reuse. Municipal reclaimed water systems have been successfully
connected in certain office buildings and are used for toilet flushing effectively reducing reliance on tap water. In
addition the Company extends water conservation awareness to employees' daily behavioral standards encouraging
the development of responsible water use habits and minimizing waste. For landscape maintenance sprinkler and drip
irrigation methods are prioritized and watering is scheduled outside of midday high temperature periods to minimize
water loss due to evaporation.
32. The Company's water supply primarily comes from municipal sources and there are no specific challenges related to water resource. The
Company's wastewater is discharged into the municipal sewage network where it is treated in compliance with regulations by the relevant
authorities.
33. According to the Measures for the Administration of Water Efficiency Labels jointly issued by the National Development and Reform
Commission the Ministry of Water Resources the State General Administration of Quality Supervision Inspection and Quarantine and the
Catalog of Products with Water Efficiency Labeling in the People's Republic of China labeling the water efficiency grades and other performance
metrics of water-using products. The second level of water efficiency appliances refers to water appliances with lower water consumption.Kingsoft Office 2025 Sustainability Report 71
Kingsoft Office's "Sponge Building" Water-saving Initiative Conducting
We make full use of green irrigation technology adopting Waste Management
water-saving irrigation methods such as sprinkler
irrigation micro-irrigation seepage irrigation and low-
pressure pipe irrigation to irrigate the green plants in The Company is dedicated to minimizing waste emissions in its office operations and has set forth the following
the office park. Around the buildings in Zhuhai park objectives:
ecological ceramic permeable bricks that can absorb
water have been laid allowing for the recovery and
reuse of rainwater for green watering reducing the
consumption of tap water for irrigating green plants in To continuously reduce waste generation at the source through the optimization of office processes the
the park. The park also features concave green spaces promotion of paperless office and the diminishment of disposable articles.rain gardens and other green spaces with rainwater
storage functions. The combined area of functional green
spaces and water bodies accounts for approximately 10%
of the park's green space with about 20% of the hard- Zhuhai Park of Kingsoft Office
paved ground area consisting of permeable paving. Regarding non-hazardous waste we set up sorted For hazardous waste we transport hazardous waste
trash bins in office areas to guide employees in sorting generated during company operations to qualified
waste. After property staff transport the waste to the hazardous waste disposal vendors for compliant disposal
waste recovery room it is handed over to municipal including printer cartridges ink cartridges batteries etc.waste treatment units for professional recovery and generated during office operations.In response to the national "Sponge City" construction processing. We actively promote online office platforms
initiative the Company laid permeable bricks and to achieve paperless collaborative office work. Our As for the leased data centers we require suppliers to
permeable concrete in Kingsoft Office's Wuhan park and independently developed online office platform Kingsoft strictly comply with laws and regulations such as the
installed a rainwater collection tank to use the recycled Teams includes functions such as cloud documents and Air Pollution Prevention and Control Law of the People's
rainwater as garage flushing water. light approval which reduce the use of paper in office Republic of China the Soil Pollution Prevention and
processes such as document and approval order printing Control Law of the People's Republic of China and the
while improving work efficiency. This year the Company Solid Waste Pollution Environment Control Law of the
carried out a Intelligent upgrade of its travel expense People's Republic of China for waste disposal. In 2025 all
reimbursement process with paperless reimbursements the end-of-life servers and switches in the data centers
accounting for 90 percent of the total. leased by Kingsoft Office were 100% compliantly disposed
of by qualified recyclers.Wuhan Park of Kingsoft OfficeKingsoft Office 2025 Sustainability Report 72
Developing the Circular Economy
Kingsoft Office actively responds to the national call for To enhance resource utilization and foster the circular economy the Company has implemented relevant measures below:
the circular economy and deeply integrates the principles
of "Reduction Reuse and Resource Recovery" into its
operational system. We continuously improve resource
utilization efficiency and promote the harmless disposal Circular Economy Initiatives
and reuse of office supplies and equipment.To further advance the development of the Recycling of Office Building a Recycling System: the Company has partnered with specialized recycling enterprises to establish a recycling system for the
circular economy we have established the Equipment and Electronic recovery and recycling of waste office equipment and electronic products. We encourage employees to recycle waste computers printers
following goals and conduct annual reviews of Products smartphones and other devices through related institutions promoting reuse and mitigating resource waste.progress toward achieving them. In 2025 all of
the following goals have been achieved.Building an Internal Recycling Mechanism: we have established dedicated recycling stations in our office locations to encourage employees
to dispose of electronic waste such as toner cartridges ink cartridges and batteries by sorting them appropriately. Additionally the
* The recovery rate of hazardous waste Company collaborates with professional waste disposal service providers to ensure that the waste is safely and effectively sorted and
including toner cartridges ink cartridges and recycled.batteries reached 100%. Recycling of Office
Supplies Promoting Shared Office Supplies:we have established a shared stationery zone within our office locations to encourage employees to
utilize shared office supplies.* 100% hazardous waste such as end-of-
life hard drives servers switches displays Conducting Paper Reuse: we have posted visible signs in the office area to encourage employees to prioritize double-sided printing mode
and batteries from the data centers leased for printing and copying and advocate for the reuse of paper among employees.by Kingsoft Office was disposed of in a
compliant manner by qualified recyclers.Enhancing Carrying out Training Activities:the Company integrates circular economy education into its employee training programs conducting regular
Circular training sessions focused on environmental protection. This aims to raise employees' awareness of resource reuse and circular economy
* Comprehensive waste classification was Awareness motivating them to actively participate in recycling and resource reuse.implemented across Kingsoft Office's owned
office buildings.Kingsoft Office 2025 Sustainability Report 73
Promoting a Green Lifestyle
Kingsoft Office places great emphasis on building a green corporate culture and is committed to transforming
environmental protection concepts into the conscious behavior of all employees. The Company strictly implements the
environmental provisions in the Code of Business Conduct and has established a closed-loop system ranging from policy
communication to practical implementation. We conduct regular training on energy conservation water conservation
and waste reduction to guide employees in deeply integrating low-carbon office practices into their daily work. In
addition the Company actively promotes energy saving green commuting paperless office practices and waste
sorting supplemented by energy-saving visual signage and waste classification guidance in office areas continuously
reducing the environmental footprint of operations. Through dedicated employee environmental protection education
we strive to work together with employees to build an environmentally friendly workplace.Special Training on Energy Conservation and Consumption Reduction
Energy Conservation Promotion PosterKingsoft Office 2025 Sustainability Report 74
Establishing a Green
Supply Chain
Type Strategy Specific Measures
We are committed to building a transparent and Adjusting Air Conditioning Parameters: set air conditioning temperatures and airflow to maintain optimal operational
responsible green supply chain. The Company gives efficiency.priority to partners that demonstrate outstanding
performance in energy conservation and emission Dynamic Cooling Control: establish a linkage mechanism between IT load and the cooling system. Based on the actual online
reduction climate governance and the fulfillment and offline status of servers and other IT equipment the fan speed at the air conditioning terminals is adjusted in real time to
of social responsibility working together to address ensure precise matching between supply airflow velocity and equipment heat dissipation demand thereby minimizing fan
environmental challenges. energy consumption while meeting cooling requirements.Seal Cabinet Gaps: to prevent ineffective dissipation of cooling capacity blanking panels are immediately installed to physically
Green Data Center seal idle cabinet spaces after servers are decommissioned effectively reducing cold air leakage in cold aisles and improving the utilization efficiency of cooled air.Refrigeration Device Optimizing the Operational Efficiency of Circulating Water Pump: expand the frequency adjustment range of circulating water
We take into account the PUE34 performance and the use Energy-saving pumps to allow flexible adjustment of operating frequency based on actual water delivery minimizing unnecessary energy
of clean energy of the leased data centers prioritizing the OptimizationEnergy Consumption consumption.rental of high-efficiency low-energy consumption green Reduction
data centers continuously increasing the proportion of High-efficiency Cooling Source Operation: during high-temperature and high-load conditions in summer monitoring and
renewable energy used. optimization of water treatment processes are mainly implemented to strictly ensure cooling water quality thereby keeping
chillers operating at optimal heat exchange efficiency at all times.During this year the data centers leased by the Company
continue to implement resource and energy conservation Utilization of Natural Cooling Sources: in the operation and management of the water system through enhanced technical
strategies and measures. training for operations teams and optimized control strategies the duration of the "free cooling" mode (i.e. utilizing natural
cooling sources) is extended as much as possible during transitional seasons and winter. This significantly reduces the energy
consumption of mechanical cooling and effectively taps into the energy-saving potential of natural conditions.
34. PUE (Power Usage Effectiveness) is a measure of a datacenter's
energy efficiency and is the ratio of all the energy consumed by the
data center to the energy consumed by the IT loads. The closer the
PUE value is to 1 the greener the data center is. UPS35 Equipment Adjusting UPS Operational Efficiency: when the actual load on the UPS unit is less than its rated power its operating status (e.g.
35. UPS (Uninterruptible Power System) refers to an uninterruptible Operational Status switching to a more efficient operating mode) can be adjusted to reduce operating losses and energy consumption.
power supply system a power conversion device that uses mains Optimization
electricity or a generator as its AC input energy. Through appropriate
conversion and regulation it provides stable and reliable AC power
to critical (or sensitive) loads.Kingsoft Office 2025 Sustainability Report 75
Type Strategy Specific Measures
On-demand Lighting Management: in public areas while ensuring the minimum illuminance required for safe operation the
Lighting System number of lights turned on and their operating duration are reduced to achieve lighting on demand.Optimization Intelligent Lighting Management:in server room areas motion-sensing intelligent lighting systems are deployed to ensure that
lights turn off automatically when no one is present eliminating unnecessary energy consumption from idle lighting.Energy Consumption
Reduction HVAC System Optimizing HVAC System: the core motors of the HVAC system36 are transformed into variable frequency start controls and
Optimization switched to natural cooling methods in winter to reduce overall energy consumption of supporting facilities.Waste Heat Collection Installing Waste Heat Collection Systems: the waste heat emitted by data center servers and other equipment is collected through waste heat recycling device for use in buildings' internal heating hot water etc.Using Water Saving Equipment: Reducing the water consumption of data center cooling towers37 by using the latest water-
saving technology equipment such as high-efficiency pumps and cooling tower.Recycling Rainwater: collecting and using rainwater to supply cooling towers replacing part or all of the municipal water
Water Resource supply and reducing the demand for fresh water in cooling towers.Conservation
Improvement of Water Resource Recycling Efficiency: Online water quality monitoring and automatic dosing control systems
are deployed to dynamically adjust the concentration ratio of circulating cooling water based on real-time changes in makeup
water sources and system water quality maintaining it within the optimal range. This ensures stable system operation while
significantly improving water recycling efficiency and reducing freshwater consumption and wastewater discharge.
36. HVAC system means heating ventilation and air conditioning
system.
37. Cooling tower is a type of heat dissipation equipment that is Installing Photovoltaics: distributed rooftop photovoltaics are installed. The Zhongjing cloud data center installed 2640
primarily used to remove heat from industrial processes. It reduces Clean Energy Usage photovoltaic panels on the roof which can generate about 700000 to 800000kWh of electricity annually and in conjunction
the temperature of water by spraying hot water inside the tower and
bringing it into contact with the air utilizing the principle that water with the design of energy-saving server rooms can save 810MWh of traditional energy consumption.absorbs heat as it evaporates.Kingsoft Office 2025 Sustainability Report 76
Environment-friendly
Products
The Company is committed to fully integrating environmental responsibility into its
procurement decision-making system and driving the low-carbon transformation of
business operations by establishing a standardized green supply chain management
mechanism.In the construction of Intelligent infrastructure and the configuration of office
equipment we thoroughly assess suppliers' environmental compliance capabilities.For electronic equipment such as hard drives servers and network devices used in
leased data centers and office areas we prioritize the procurement of green electronic
products with high energy efficiency ratios or authoritative energy-saving and
environmental certifications. In 2025 100% hard drives and servers procured by the
Company for the data centers possessed environmental certification certificates.In terms of office environment development he Company strictly implements
green renovation standards choosing non-solvent or water-soluble green paints
environmentally friendly high-density fiberboard and glass fiber and magnesium Energy-Saving and
cement board38 as the base materials. By strictly controlling material sources we Environmental Certification
effectively avoid the emission of harmful gases and toxic substances thereby creating Certificates for Electronic Products
a healthy and low-carbon workplace. At the same time the Company actively
advocates the sustainable use of forest resources and adopts FSC39 certification as
a key entry criterion for paper product procurement covering categories such as
office and sanitary paper. Among them the Kingsoft Office Wuhan park has achieved
100% FSC-certified printing paper usage demonstrating its corporate commitment to
protecting biodiversity and ecosystems through concrete actions.
38. Glass fiber and magnesium cement board is a kind of magnesium cementitious materials composed
of magnesium oxide magnesium chloride and water composition with stable performance which can
be used as wall panels ceiling panels fire prevention boards waterproof boards and so on. FSC Certification for Sanitary Paper
39. FSC (Forest Stewardship Council) certification is an international certification of forest products that
promotes responsible forest management. Such certification ensures that forest resources are managed
in a way that is consistent with environmental protection social responsibility and sustainable economic
development.Kingsoft Office 2025 Sustainability Report 77
Key Environmental Performance
Indicator Unit Year 2025 Year 2024 Indicator Unit Year 2025 Year 2024
Total Greenhouse Gas Emissions (Scope 1 Scope Scope 3 Greenhouse Gas Emissions Tons of CO2 Equivalent 9432.58 14404.18
2 Scope 3)40、 41、 42 Tons of CO2 Equivalent 16518.49 19200.30
Of which: Purchased Goods and Services Tons of CO2 Equivalent 5986.47 11190.71
Scope 1 Greenhouse Gas Emissions Tons of CO2 Equivalent 453.01 346.76
Capital Goods Tons of CO2 Equivalent 2488.70 2456.00
Of which: Gasoline Tons of CO2 Equivalent 27.27 23.23
Employee Commuting Tons of CO2 Equivalent 671.83 558.92
Natural Gas Tons of CO2 Equivalent 425.74 323.53
Fuel- and Energy-Related Activities Tons of CO2 Equivalent 285.58 198.55
Scope 2 Greenhouse Gas Emissions Tons of CO2 Equivalent 6632.90 4449.36
Per Capita Greenhouse Gas Emissions (Scope 1 Tons of CO2 Equivalent
Scope 2) /Person 1.11 0.87Of which: Purchased Electricity for Office
Buildings43 Tons of CO2 Equivalent 6632.90 4449.36
Total Hazardous Waste44 Tons 0.22 0.11
Per Capita Hazardous Waste Emissions Tons/Person 0.00003 0.00002
40. Due to the operation nature the Company's main emissions are greenhouse gas emissions generated from the use of gasoline natural gas
and electricity converted from fossil fuels.
41. The Company's greenhouse gas inventories include carbon dioxide (CO2) methane (CH4) and nitrous oxide (NOx). Greenhouse gas emissions
are presented on a CO2 equivalent basis. Greenhouse gas emissions for this year are calculated according to the 2023 CO2 Emission Factors for
Electricity issued by the Ministry of Ecology and Environment and the 2006 IPCC Guidelines for National Greenhouse Gas Inventories issued by
the Intergovernmental Panel on Climate Change (IPCC).
42. The Scope 3 calculation categories include purchased goods and services capital goods employee commuting and fuel- and energy-
related activities.
44. Hazardous wastes involved in the Company's operations mainly include waste batteries and used toner cartridges and ink cartridges
43. The statistics scope of purchased electricity in office buildings include the electricity consumption of offices in Beijing Shanghai Wuhan generated from office printing equipment. Waste batteries toner cartridges and ink cartridges are collected and disposed of by qualified
Nanning Zhuhai Hangzhou Suzhou Changsha Zhengzhou Hefei Guangzhou Shenzhen Xi 'an Shenyang Guizhou Nanjing. recyclers.Kingsoft Office 2025 Sustainability Report 78
Indicator Unit Year 2025 Year 2024 Indicator Unit Year 2025 Year 2024
Total Non-hazardous Waste 45 Tons 244.77 317.79 Indirect Energy Consumption MWh 14757.34 9342.66
Per Capita Non-hazardous Waste Emissions Tons/Person 0.04 0.06 Of which: Purchased Electricity for Office
Buildings 49 MWh 14757.34 9342.66
Amount of Waste Recycled 46 Tons 2.56 6.30
Per Capita Energy Consumption MWh/Person 2.60 1.96
Renewable Resources Consumption 47 Tons 1.15 0.98
Total Water Usage 50 Tons 102755.47 102748.99
Total Energy Consumption 48 MWh 16615.12 10764.69
Per Capita Water Usage Tons/Person 16.09 18.66
Direct Energy Consumption MWh 1857.78 1422.03
Of which: Gasoline MWh 111.40 94.90
Natural Gas MWh 1746.39 1327.13
45. The non-hazardous waste generated in the Company's office buildings mainly includes domestic garbage kitchen waste and electronic
waste all of which are handled by property management companies. The current scope of non-hazardous waste statistics includes offices in
Beijing Guangzhou Wuhan Zhuhai and Shenzhen. Other office buildings cannot be measured separately and the data on domestic waste from
office buildings have been estimated in accordance with the Manual on Coefficients of Production and Discharge of Urban Domestic Waste for
the First National Pollution Source Census issued by the State Council.
46. The Company's recycled waste consists primarily of electronic equipment and components such as hard disk drives solid state drives
laptops monitors mainframes and servers.
47. The Company's renewable resource consumption consists mainly of the amount of FSC- PEFC- and CFCC-certified printing paper used.
During the year the Company compiled usage statistics for its office buildings in Wuhan Zhuhai Guangzhou and Shenzhen with retrospective 49. This year the increase of the Company's purchased electricity consumption was primarily attributable to the improvement of office
adjustments applied to 2024 data. This year the consumption of FSC- PEFC- and CFCC-certified printing papers accounted for 52.39% of the total environment and supporting facilities in the office building of Wuhan park.。
printing paper consumption.
50. The Company's water supply comes from the municipal water mains network and there is no problem in finding suitable water sources. The
48. Energy consumption is calculated based on electricity and fuel consumption and the conversion factors in the national standard of the current water consumption statistics include Beijing Zhuhai Hefei Nanjing Guangzhou Shenzhen and Wuhan offices. Other office buildings
People's Republic of China i.e. the General Rules for Calculation of the Comprehensive Energy Consumption (GB/T 2589-2020). The total energy cannot be counted separately as the tap water cost is included in the property fee and has been estimated based on the coefficient specified in
consumption was calculated in tons of standard coal amounting to 2071.68 tons of standard coal equivalent. 2024 Statistic Bulletin on China Water Activities issued by the Ministry of Water Resources of the People's Republic of China.Kingsoft Office 2025 Sustainability Report 79
Employee Centric and Value Driven
Kingsoft Office regards employees as valuable assets for
its sustainable development. To build a healthy equal
and inclusive working environment and continuously
enhance talent management effect iveness the
Company strictly complies with relevant national laws
and regulations and has formulated and implemented
internal management systems such as the Kingsoft Office
Employee Handbook Employee Code of Conduct New
Employee Guide Internal Trainer Management System
and Manager Handbook. We are committed to optimizing
talent development mechanisms and improving the
talent development system providing employees
with fair and transparent promotion and development
pathways fully stimulating their enthusiasm and
creativity and supporting their personal growth and
value enhancement.Kingsoft Office 2025 Sustainability Report 80
Governance Strategy Impact Risk and
Opportunity Management
A sound human resources governance system is a Kingsoft Office has always adhered to the strategy of "attracting
core driver for achieving sustainable development. deploying developing and retaining" talent as the core of employee
The Company has established a Human Resources development. It is committed to building a high-quality talent To reasonably allocate talent resources and
Management Committee and a Compensation Committee echelon to stimulate the fundamental driving force for corporate provide a systematic reference basis for decisions
to coordinate guide and supervise matters related to development. related to job setting talent training employee
employee recruitment remuneration promotion and promotion compensation and incentives as
development training corporate culture employee The Company fully recognizes the potential negative impacts arising well as performance management Kingsoft
benefits as well as health and safety. These committees from deficiencies in the human resource system which may extend Office conducts an annual talent inventory for
set work objectives and evaluation mechanisms to to upstream partners Company's operations and downstream users. all employees identifying typical behavioral
ensure that organizational activities participation Inadequacies in the human resource system will not only affect talent styles in "execution" "thinking" "innovation"
levels and outcomes comply with company policies attraction and retention and create mismatches between employee and "interpersonal relationship" dimensions to
and employee needs. The Human Resources Center competence and position requirements but also impact upstream identify the potential difference between current
has a task force responsible for employee recruitment and downstream partners and user experience ultimately weakening behavioral performance of employees and future
promotion remuneration training and corporate culture. the Company's long-term competitiveness. talent development needs.The Administrative Center is responsible for regularly During the year we assessed the potential financial impacts
organizing mental health lectures safety training and arising from risks related to the employees. Such risks may include
emergency drills. The Human Resources Center and the duplicated recruitment talent turnover and reduced efficiency which
Administrative Center shall report their work progress will affect the Company's operational and management efficiency
and strategic recommendations to the Human Resources potentially leading to increased recruitment and training expenses
Management Committee or the Compensation Committee and even lower operating revenue. If risks related to employees are
on an annual basis submit regular periodic progress not properly managed and controlled their impacts may become
updates and provide timely emergency reports for major evident in the medium to long term.events or significant adjustments.To mitigate such negative impacts and proactively address
The employee governance structure is staffed at all these risks the Company will continuously optimize recruitment
levels with personnel equipped with professional human process management expand talent introduction channels and
resources management knowledge and skills. Meanwhile deepen industry-university-research cooperation to strengthen
relevant personnel actively participate in internal the development of its talent echelon. It will also improve its
seminars and external training programs to continuously compensation and performance incentive mechanisms establish
enhance the team's professional competence and trend career promotion paths provide support for career development
insight so as to ensure the scientific and effective human and continuously enhance the Company's talent competitiveness and
resources management and promote the sustainable organizational operational effectiveness.development of the Company.During the reporting period the above risks did not have a material
impact on the Company's current financial position operating results
and cash flows and are not expected to have a material impact on its
financial position operating results or cash flows in the next year.Kingsoft Office 2025 Sustainability Report 81
Kingsoft Office Talent Inventory Tools Metrics and Targets
Inventory preparation To systematically advance talent development and organizational capability enhancement and empower employees'
long-term career development we have set the following objectives. All 2025 annual objectives achieved phased
* Inventory basis: four progress. For quantitative performance indicators related to employees please refer to the section "Key Employee
dimensions of talent Talent assessments Performance" in this chapter.potential and four
standards of manager * Analysis of
leadership. external talent Application of results
* Inventory methodology:
market
Analysis of * Selection: talent Management Objectives Management Progressannual 360-degree *
surgery internal talent recruitment
Inventory outcomes
Inventory target: all status * Use: talent * promotion * Constructing employees Kingsoft Office Closely align with the talent needs of the Company's Through channels including internship conversion
* Training: talent talent echelon and core strategies build a systematic talent support campus recruitment social recruitment and school-
development creating a "striver- system and complete talent recruitment and reserve enterprise collaboration the Company received nearly
* Retention: oriented" corporate talent pooling. 230000 job applications ensuring talent supply for
compensation talent culture R&D management sales AI and other functions.and performance
incentives For more information please refer to the "Talent
Attraction" section of this chapter.Relying on the results of the talent inventory we broaden our recruitment channels to precisely attract Continuously advance the Company's systematic In 2025 the employee training coverage rate reached
matching talent and strengthen the Company's talent team. We also establish and improve a promotion training development covering new employee 100%.and training system to support rapid employee growth. By fostering a positive corporate culture and onboarding integration professional capability
offering competitive compensation and benefits we enhance employees' sense of belonging and loyalty improvement for core employees and leadership For more information please refer to the "Talent
achieving mutual development for both employees and the enterprise. development systems at all levels so as to reinforce Development" section of this chapter.the talent pipeline and build a sustainable internal
The Company proactively manages employee-related impacts risks and opportunities. For details talent development mechanism. The annual employee
please refer to the sections on "Safeguarding Employees' Rights and Interests" "Supporting Employee training coverage rate will reach 100%.Development" and "Conveying Employee Care" in this chapter.Kingsoft Office 2025 Sustainability Report 82
Safeguarding religious beliefs. We incorporate anti-discrimination and To identify groups vulnerable to labor rights violations anti-harassment principles into our employee training including employees children women contractor and and require all employees to participate in training to supplier employees and local community groups we understand and comply with related regulations. conduct human rights due diligence on our operations
Employees' Rights value chain and other activities relevant to our business. We strictly comply with the Regulations on the Prohibition We also assess potential labor rights risks associated with of Child Labor explicitly prohibiting the use of child labor. these groups such as the presence of discrimination During recruitment we have established a strict identity harassment human trafficking and the right to freedom
and Interests verification process requiring all candidates to provide of association. To mitigate potential risks we have identification to ensure they meet the requirements implemented corresponding preventive mitigating of minimum working age of the country or region. We and remedial measures including the establishment of
also prohibit forced labor in any form and require that diverse communication channels and the organization
employees are not forced to work through violence of specialized training. Simultaneously we maintain
threats or any other illegal means of restricting personal continuous risk monitoring to ensure the effective
freedom. During the reporting period there were no
Kingsoft Office strictly complies with laws and regulations implementation of these measures.Creating an incidents of child labor or forced labor in Kingsoft Office.such as the Labor Law of the People's Republic of The company has established internal reporting channels China the Labor Contract Law of the People's Republic We respect and safeguard employees' rights to freely
of China the Social Insurance Law of the People's Inclusive and escalation procedures actively encouraging associate and collectively bargain according to the law employees to provide feedback concerning workplace Republic of China the Law on the Protection of Women's and they have the right to freely choose whether or not to human rights values and related suggestions. To ensure
Rights and Interests of the People's Republic of China Workplace join labor unions. As at the end of the reporting period smooth feedback channels we have provided diversified and the Special Rules on the Labor Protection of all active employees of the Company had joined labor communication paths including the "Through Train Female Employees and supports the core conventions unions. We strictly abide by the requirements of relevant for Issue Reporting" email and telephone. Employees
formulated by the International Labor Organization the laws and regulations such as the Labor Union Law of the are allowed to file appeals and report anonymously.United Nations Global Compact and other international People's Republic of China and the Constitution of the Upon receipt of a report we will convene a dedicated
human rights protection initiatives. We have issued the Kingsoft Office adheres to equal employment recruit Chinese Labor Unions and formulate and implement project team composed of representatives from legal
Kingsoft Office Human Rights Commitment Statement candidates based on job qualifications and abilities and sound labor union management processes which clearly
(Trial) and formulated internal management systems such resolutely prevents any discrimination and bias during
compliance human resources and other relevant
states that the union has the right to represent employees departments to conduct an investigation and promptly
as the Kingsoft Office Employee Handbook and Kingsoft the recruitment process. At the same time we sign labor in equal negotiations with the Company. report the findings to the management. In cases where
Office Code of Business Conduct to fully ensure the legal contracts with all employees based on the principles of
rights and interests of employees. During the reporting honesty equality and voluntary agreement
51ensuring To effectively safeguard the legal rights and interests the incident is severe and requires judicial intervention
period the Company did not experience any significant compliant fair and transparent recruitment procedures. of employees the Company established the Workers'
we will offer necessary support to the whistleblower.labor dispute incidents. Congress which serves as a democratic decision-making
Throughout the incident handling process we uphold
We enforce a "zero-tolerance" attitude toward workplace body within the Company to oversee the implementation strict confidentiality concerning the whistleblower's
harassment and discrimination and our Kingsoft Office of employee rights and benefits. Members of the information and materials protecting the whistleblower
Code of Business Conduct explicitly prohibits the use of Workers' Congress regularly review the Company's and their privacy security.aggressive discriminatory insulting or other impolite regulations and systems related to employee rights
language in the workplace or sexual harassment through and benefits according to its development plans and 51. During the reporting period the Company signed labor contracts
physical behavior and prevents employment and in accordance with the law with all employees with whom labor verify the implementation and enforcement of employee
promotion decisions from being affected by differences relations were established and strictly implemented relevant labor compensation and benefits. They also provide opinions
in ethnicity race gender age marital status and laws and regulations. The Company has not set up any flexible and suggestions to the Company' management. employment positions nor employed any flexible employment
personnel.Kingsoft Office 2025 Sustainability Report 83
Occupational Health
and Safety
We value employees' health status with coverage of medical insurance and
workplace injury insurance for all active employees. 52 During the reporting
Kingsoft Office strictly follows laws and regulations such as the Labor Law of the People's period the total investment reached over RMB 3.38 million in workplace
Republic of China and the Fire Protection Law of the People's Republic of China and has injury insurance. To constantly optimize our employee health benefit system
developed workplace safety management systems such as Kingsoft Office Environment we offer free gym and physical therapy room organize annual medical
and Safety Management System - Trial to standardize the management of office areas. check-ups and regularly host specialized medical events such as dental
We have also clarified the requirements related to the management of employees' clinics and traditional Chinese medicine therapy sessions by Grade 3 Class A
occupational health and safety in the Code of Business Conduct which applies to all hospitals offering our employees convenient and professional healthcare
employees and suppliers committed to providing a healthy safe and comfortable work services. Moreover we organize first aid lectures health Q&A and health
environment for employees. knowledge seminars constantly improving employees' health management awareness. In the event of injuries ill health illnesses and accidents we
We establish and continually refine our management system for employees' occupational investigate and deal with the relevant incidents in accordance with the
health and safety conducting regular safety inspections of all workplace equipment prescribed procedures to effectively protect the health rights and interests of
and facilities to ensure compliance with safety standards. We also systematically assess our employees. First Aid and Trauma Training
risks and hazards related to occupational health and safety determine the sequence of
work tasks and action plans and implement them. As at the end of the reporting period We care for employees' mental health continuously imparting mental
Kingsoft Office's Zhuhai office had obtained the ISO 45001 Occupational Health and health related knowledge through "Warm Heart EAP (Employee Assistance
Safety Management System certification. Program). We published a total of 13 articles on mental health awareness and 4 educational short videos and issuing special posters of psychological
We provide essential occupational health training safety training and fire emergency and emotional health guides every month to enhance employees'
drills to equip employees with knowledge on proper equipment usage and emergency understanding of mental health. We provide an online mental counseling
response procedures. This year we conducted 8 safety training for all employees service accessible to all active employees ensuring convenient access to
achieving the goal of "zero major security accidents". psychological support. Additionally we conduct offline mental counseling
activities at our office locations in Beijing Zhuhai Wuhan and Guangzhou
offering mental counseling services to 618 individuals. We also organize
extracurricular group sessions such as the EAP Carnival and Singing Bowl
Sound Therapy for Stress Relief to help employees alleviate stress from
work and daily life and care for their mental well-being.Stretching Training
This year we conducted 8
safety training for all employees 52. The Company is not classified as a production or operation entity required to purchase
work safety liability insurance under Article 51 of the Law of the People's Republic of China
Kingsoft Office Fire Drill for Employees on Working Safety and therefore does not hold such insurance.Kingsoft Office 2025 Sustainability Report 84
Supporting Campus Recruitment
In 2025 we continued to expand the scale of campus recruitment. Leveraging the
Employee "Spruce Program" and "Cloud Explorer Program" we further enhanced our campus recruitment efforts reaching top universities including Tsinghua University Zhejiang University and Nankai University. The focus of recruitment is primarily on technology
Development roles with a new emphasis on recruiting talent for AI algorithm development in alignment with the Company's AI strategy. Through diversified channels such as batch introduction joint training and direct recruitment fast track we collected
nearly 100000 job applications in total including more than 8000 applications from
overseas universities effectively expanding the Company's international talent pool.To foster engagement with university students the Kingsoft Office recruitment
Kingsoft Office supports the career growth of every employee strives to team serves as career mentors on campuses holding a total of 161 recruitment
build a sound career development platform and provides employees with and exchange activities. Meanwhile we invited senior executives and alumni
diverse learning opportunities and comprehensive career support. We to participate in special talent exchange meetings for the first time where they
continuously expand our outstanding talent team and refine our talent delivered in-depth interpretations of the Company's development strategy product
development system to help employees give full play to their potential at layout and talent development mechanism steadily strengthening the employer
work and achieve their self-worth. brand building. New employees excellent in various aspects are integrated into
our management trainee program to enhance their overall capabilities through job
rotational training.Talent Attraction
We places high importance to building a talent echelon by predicting talent
needs from our talent inventory results and aligning them with business
growth goals. We continuously expand our talent introduction channels we collected nearly including more than
including internship conversion campus recruitment social recruitment
and school-enterprise collaboration. These efforts promote laborers' high- 100000
quality employment. This year in line with the five-year plan we continued 8000
to advance the development of the talent system completed a new round of job applications in total applications from overseas
talent recruitment attracted nearly 230000 job applications and promoted universities
the steady development of the Company's talent echelon. holding a total of
161
recruitment and exchange activitiesKingsoft Office 2025 Sustainability Report 85
Recruitment Target Objective Recruitment Channels 2025 Project Outcomes
R&D Talent To enhance the Company's R&D Internship Conversion
capabilities and continuously Campus Recruitment Retained 84 Recruited and hired more than 200 Introduced 535 outstanding
drive technological innovation
School-Enterprise Collaboration interns who have passed R&D staff through the "Kingsoft Office New campus talents through campus and development. probation Future Training Camp" school-enterprise recruitment
Social Recruitment special joint training channel
AI Talent To suppor t the enterpr ise 's Internship Conversion Cooperation with 26 schools and
continuous exploration of AI Campus Recruitment
algorithm research development Retained 60 interns in Recruited 327 Al talents through
and application enhancing the School-Enterprise Collaboration Al-related position campus recruitment trained and recruited over 187
intelligence level of products. Social Recruitment university AI talents this year
Management Talent To build a talent reserve to Management Trainee Program
drive continuous innovation Social Recruitment
supporting the Company's Recruited 7 management trainees in 2025 with rotational training across 5 various positions within the Company.strategic development and
business goals.Sales Talent To build an experienced and Internship Conversion
diverse sales team to expand Campus Recruitment
business and increase market Hired 28 talents through campus recruitment including those from fields such as pre-sales support key account
share. School-Enterprise Collaboration sales sales strategy data analysis etc.Social RecruitmentKingsoft Office 2025 Sustainability Report 86
School-Enterprise Kingsoft Office Partners with Universities to Launch
Collaboration in Talent an AI Supply-Demand Docking Employment and Kingsoft Office Establishes Training Bases with a Number of UniversitiesEducation Project
Development In 2025 Kingsoft Office collaborated with universities including Since 2021 Kingsoft Office has established strong partnerships with many universities including
Huazhong University of Science and Technology Wuhan Huazhong University of Science and Technology China University of Geosciences (Wuhan) Wuhan
University of Technology Central China Normal University University of Science and Technology Wuhan University of Technology Central China Normal
School-enterprise collaboration is a vital approach Wuhan University of Science and Technology Central University Huazhong Agricultural University Hubei University and South-Central Minzu University.for enterprises to serve national strategies and University of Finance and Economics and South-Central Minzu The Company has integrated core industry technologies such as C++ and server-side development
deeply integrate with the disciplinary development University to jointly apply for an AI Supply-Demand Docking into university curricula in advance. Combining training campus with practical courses we have
of universities. This year we have engaged in in- Employment and Education Project. Through this school- enhanced students' engineering practice capabilities. Some graduating students joined the Company
depth cooperation with 26 key universities ensuring enterprise cooperation model we laid a solid foundation for for internships and were offered formal positions based on their performance. As at the end of the
the effective implementation of school-enterprise talent cultivation. Focusing on the integration of AI and smart reporting period nearly 3500 students had completed the training campus courses and over 830 of
collaboration in talent development. office scenarios the project promotes comprehensive reforms them had joined the Company as formal employees. This has effectively supported the employment
in training models curriculum design and career guidance of university graduates and the retention of local outstanding talent in Wuhan.establishing a talent development system with enterprises
as the technological foundation. The project has effectively In 2025 the Company further expanded this school-enterprise collaboration model nationwide and
enhanced students' practical capabilities supported high- launched the first Elite Engineer Development Program jointly with Xidian University and Northwest
quality employment for university graduates and continuously University extending the reach of industry-education integration.supplied better talent to the industrial chain fostering a
complementary ecosystem between the education chain and
the industrial chain.Project Approval Certificate of Kingsoft Office's Supply-Demand
Docking Employment and Education Project
Kingsoft Office - Huazhong University of Science and Technology's Third Enterprise Ecology CourseKingsoft Office 2025 Sustainability Report 87
In 2025 Kingsoft Office's talent recruitment efforts gained widespread recognition earning multiple honors
Cultivating Talent Through Competitions
Kingsoft Office "Spruce Empowerment and Selecting High-Potential Technical
Workshop" Technical Counseling Session Talent 2025 NFuture Most Socially Responsible
In 2025 Kingsoft Office successfully held the In 2025 Kingsoft Office co-hosted the "Kingsoft Campus Recruitment Employer and
"Spruce Empowerment Workshop" technical Cup" Programming Contest and International
counseling sessions at Xidian University and Collegiate Programming Contest Campus (ICPC) 2025 NFuture AI Recruitment Excellence
Northwest University. The Company invited with Wuhan University of Technology. This
outstanding alumni representatives to provide international authoritative competition focuses Leadership Award by Nowcoder
specialized training for students of the two on evaluating participants' algorithm design
universities focusing on C++ technologies. capabilities innovative thinking and problem-
Through practical case analysis interpretation solving abilities under extreme conditions. A total
of the talent development system and career of 26 teams from within and outside the university Moka 2025 China Human Resources
development guidance the Company further participated. Through the "talent cultivation
strengthened its employer brand influence. In the through competition" model high-potential Sirius Selection
future the Company will continue to rely on the technical talents were identified and selected
"Spruce Program" to consolidate its talent pool injecting new momentum into the Company's
empower youth development and promote the talent pipeline.development of an industry-education integration Liepin 2025 Beijing
ecosystem through diversified forms such as
technical sharing internship and practical training Outstanding Employer
and joint cultivation.CIWEI 2025 Most Innovative
Youth-Friendly Employer Brand
Mr. Offer 2025 Excellent Talent
Kingsoft Office "Spruce Empowerment Workshop" Technical "Kingsoft Cup" Programming Contest and ICPC International
Counseling Session Collegiate Programming Contest On-site Event Development Employer
OfferShow 2025 Star
EmployerKingsoft Office 2025 Sustainability Report 88
Talent Development Internal Offline Training Internal Online External Diverse
Resources Training Resources Training Resources
Kingsoft Office continues to improve its talent development system creating talent This year we hosted 264 offl ine training We established the "Da Wu The Company continues to collaborate with
training systems such as the New Employee Guide and Internal Trainer Management sessions accumulating 493.45 hours and 26394 Academy" online learning external education platforms such as Three
System to standardize the management and implementation of training activities. By participations. We continued to operate the platform to offer employees Classes as well as professional training
integrating internal and external resources we offer diverse courses both online and internal knowledge-sharing platform "Enjoy a flexible and convenient institutions including Siyichuang First Priority
offline continuously iterating training methods and projects to provide strong support New Knowledge" encouraging employees from learning channel. As at Beisen and Sino Consulting Co. Ltd. These
for enhancing employees' professional skills and overall quality. various business lines to share insights across the end of the reporting partnerships support employees in enhancing
the Company thereby promoting knowledge p e r i o d t h e C o m p a ny ' s their professional capabilities and broadening
flow dissemination and accumulation within internal learning platform the perspectives. In 2025 we introduced a variety
Improving the Training System the organization. This year we conducted 30 launched 62 new courses of courses tailored to different roles and ranks
professional sharing sessions for development with a learning participation including technical skills training leadership
testing AI security product and operations of 4204 individuals total training general workplace skills training and
Kingsoft Office places a strong emphasis on talent development consistently totaling 37.7 training hours and attracting learning hours of 31145 and new employee training. Related courseware was
advancing the construction of its training system and the refinement of its talent 2987 participant attendances with an average per capita learning hours of synchronized to our internal learning platform
development system. Guided by the philosophy of empowering employees in all satisfaction score of 4.88 out of 5. 7.4. for employees' free self-directed learning.aspects the Company invested approximately RMB 2.71 million in 2025 to create a
wide range of training projects tailored to employees at different levels and across
various professional fields. These programs are paired with personalized learning
pathways providing differentiated training for employees.Kingsoft Office 2025 Sustainability Report 89
Diversified Campus Recruit Development Pathway
Empowerment Jul.-Dec. of the First Year Jan.-Jun. of the Second Year Jul.-Dec. of the Second Year Jan.-Jun. of the Third Year Jul.-Dec. of the Third Year
Programs Warm-Up Stage Run-Up Stage Acceleration Stage Growth Stage
New Employee Training
New Employees Qualified Employees Excellent Employees Potential Talent Exceptional Elites
Focusing on the growth of new employees Shaping values &
enhancing workplace Acquiring Mastering thinking Building unique
Developing
post onboarding we have built a full-cycle leadership
development system of "new hire training + competence
professional skills techniques advantages capabilities
mentor empowerment". We conduct "Keep Moving"
and "Star Starting Point" traineeship programs
for campus and social recruits respectively New Employee Training
helping new employees to comprehensively learn
about the company culture business scope and
workflow quickly integrate into our team and Project Title Training Target Training Content Results
strengthen their sense of belonging by providing
theoretical courses practical operations team
competitions and cultural experiences "Keep Moving" Campus Recruits Through a comprehensive introduction to the Company's This year the " Keep Moving" training
Training Project products and business landscape development history project was conducted in four sessions
We implement a phased development plan for and cultural sharing sessions experience-sharing with 535 participants a total of 85.5
campus recruits post onboarding offering ample by outstanding senior colleagues and soft literacy hours of training and an average course
growth opportunities. In alignment with business
"Keep Moving" Fresh Graduates skills training a dedicated "3+1" training model is satisfaction score of 4.94 out of 5. units' or company job promotion pathways we Training Campus implemented to support fresh graduates in quickly
guide and motivate new employees in a targeted transitioning from campus life to the workplace.way to help their transformation from workplace
newcomers to elite professionals."Star Starting Social Recruits Centered on company history corporate culture This year the "Star Starting Point" project
Point" Training compliance requirements and safety guidelines conducted 14 offline training sessions
Project the project equips new employees with a thorough with 685 participants a total of 112
understanding of the Company's requirements and hours of training and an average course
enhances their understanding of the organization to fully satisfaction score of 4.95 out of 5.understand the job specifications.Ice-breaking Activities for Social
RecruitsKingsoft Office 2025 Sustainability Report 90
Succession Planning and Manager
Development
We provide development channels for successors Overview of Kingsoft Office Management Talent Development
and continuously optimize and implement our talent
succession plan. During the year based on the 435
53Manager Standard and in conjunction with the
annual talent inventory outcomes we incorporated key
employees with management potential into the "Talent
Reserve" as key candidates for reserve and development
across management positions at various ranks. At the Senior
same time we established a talent cultivation mechanism Thematic Management Training Management
for deputy positions and strengthened the development
of the deputy position succession pool thereby creating a
clear and coherent succession pathway for key roles.Mid-level
We conduct various forms of leadership training Management Middle-Level Specialized Training
according to the need of junior mid-level and senior New Manager Transition
managers and for managing reserve talent to meet future
job requirements. This year we specifically organized Level 2 Succession Pool - Deputy
rotational training programs for third-level managers
Succession Line Competency Line to enhance the performance capabilities of managers
at different levels. We also optimized the management
structure of second-level business units and in alignment Junior Management Pioneer Program
with business development needs strengthened the
management team. By building a clearly tiered and Excellence Program
synergistic manager echelon we promoted the deep Young Manager Class Level 1 Succession Pool - Deputy Cornerstone Program
integration of succession reserve capability development
and leadership echelon building.Key Employees Supervisor Program
53. Refers to the four dimensions three interpretations and five
behaviors in manager evaluation. The four dimensions refer to the
abilities to understand strategy innovate take responsibility lead
people. The three interpretations include strengths weaknesses and
overexertion in performance. The five behaviors encompass common
positive and negative actions.Kingsoft Office 2025 Sustainability Report 91
Leadership Training
Project Title Training Target Training Content Results
Newly Promoted Newly Promoted Continuously empowering junior managers with a focus on This year we conducted four sessions
Manager Training Managers the development of newly promoted managers. Based on the of newly promoted manager training
Company's management philosophy and manager standards with a total of 134 participants. The
we refined and optimized key points and the curriculum training satisfaction score reached
system. Through modular teaching integration of real 4.79 out of 5.business cases and sharing sessions by business experts
we ensured efficient delivery of core knowledge and deep
integration with real business scenarios steadily enhancing
training effectiveness.Young Core Staff Class Reserve Manager Talent We selected and cultivated high-potential young core This year based on the Company's
staff through a series of training programs helping young manager standards we identified
managers understand the Company's management c o r e c a p a b i l i t y a n d l i t e r a c y
philosophy clarify their management roles and mission requirements selected and trained
& responsibilities. Interactive teaching methods were 21 high-potential young managers
adopted to enhance young managers' comprehensive with a participant feedback score of
management capabilities systematic thinking innovation 4.82 out of 5.and collaboration and communication skills. Each participant
was also paired with a mentor and provided with one-on-one
communication opportunities with senior executives.Kingsoft Office 2025 Sustainability Report 92
Professional Skill Training
We have designed and launched a series of professional
skill improvement programs according to the career
growth pathways of employees closely focusing on the Professional Skills Training
actual business scenarios and pain points in-depth
excavation and refinement of the best business practices
and providing employees with extensive learning Project Title Training Target Training Content Results
resources for business knowledge. Furthermore we
established the "Professional Force" sharing platform
inviting employees from various business lines to share R&D Training Academy R&D Talents and Talents For newly hired graduate R&D staff we conducted three-month This year we organized training
their professional knowledge and practical skills thereby in Product Operations full-time technical training adopting a combination of "offline for graduate R&D staff with 516
promoting internal knowledge exchange. and Testing Positions classroom instruction and practical guidance" balancing theory and participants totaling 720 training
We have established a dual training effectiveness hands-on practice. Training is categorized by position: core R&D hours.evaluation mechanism based on both participant directions cover four major technical areas namely C++ server-side
feedback and supervisor assessments. Participants front-end and algorithms with a 12-week training cycle focused on
are invited to provide qualitative and quantitative programming professional skills; non-core R&D directions include
evaluations across dimensions including course content positions such as product operations and testing with a six-week
knowledge application trainer's teaching level and training cycle emphasizing AI tool usage and foundational AI
professional literacy. Direct supervisors are also invited programming skills. In addition to full-time trainers an additional
to assess participants' key competencies providing a 120 key business and technical experts also participate in such
third-party perspective on capability improvement and training in 2025 to enhance alignment between training and
training effectiveness. Based on these assessments we business practice.dynamically optimize training programs and continuously
enhance training quality.New Sales Training Sales Talent Based on the Company's key business direction for the year and This year we conducted two
Campus guided by the principles of "understanding products staying dedicated training sessions over
diligent and upholding discipline" we optimized the curriculum 27 days with 295 participants
system and teaching model. The training covered explanation totaling 174.5 training hours. The
of several major products industry trends industry case studies project received a satisfaction
business processes and systems company legal compliance and score of 4.82 out of 5.corporate history and culture. Adopting a "training integrated with
practice" approach we conducted staged and role-based full-
process client engagement drills based on real business scenarios
establishing a complete learning pathway of "knowledge input - in-
depth understanding - practical application" to comprehensively
enhance sales staffs' capabilities.Kingsoft Office 2025 Sustainability Report 93
Comprehensive
Development Support
Degree Course
We encourage and support employees in pursuing
degree programs through various channels such as
self-study exams correspondence courses distance
education and part-time graduate programmes to
enhance their academic qualifications. Employees who
obtain degrees related to their positions can apply for
partial reimbursement of learning or examination fees to
the Company motivating their continuous professional
development and self-improvement.Occupational Certification
Kingsoft Office is committed to offering certification
support opportunities for all employees. We encourage
all employees in obtaining professional skill titles and
vocational qualification certificates in their spare time
and assist employees in applying for relevant certificates
and their subsidies or national professional title
recognition.Kingsoft Office 2025 Sustainability Report 94
Talent Retention
Guided by the principle of fairness and transparency the Company continuously improves its talent
retention mechanism by integrating promotion remuneration and performance management.Through establishing dual development channels for management and professional development
optimizing a differentiated remuneration structure and implementing OKR-oriented performance Kingsoft Office Talent Development Pathways
management we fully stimulate employees' motivation and creativity ensuring that their efforts and
contributions are duly rewarded and fostering long-term mutual success for both employees and the
company.Management Professional
Promotion Management Development Channel Development Channel
Senior Vertical
Management Development 4 Communities
We value the career development of our employees fully respecting employees' occupational Pathway 22 Sequences
development planning and have established a diversified career development system that integrates Establishment of Mid-level
vertical promotion and horizontal mobility. corresponding Management talent standards
We have built a clear dual-channel promotion mechanism allowing employees to choose either a and promotion
management or professional development pathway based on their personal plans. The management Junior pathways
channels include promotion tiers at junior mid-level and senior management layers with succession Management Horizontal Cross-Channel
planning advanced in accordance with annual talent inventory results. The professional channels are Development Pathway
divided into four major communities namely industry and research operation sales and platform
comprising 22 professional sequences. Each sequence features clearly defined promotion pathways
and level standards with continuous improvement of the position sequence management system.We continuously improve our promotion mechanisms and optimize the promotion management system. The
To promote internal talent mobility and expand employees' career possibilities we have implemented fairness of promotions is guaranteed across four dimensions: strict departmental nomination control clear
the "Talent Flow Program" prioritizing internal recruitment to meet position requirements. evaluation standards transparent and impartial review processes and result calibration and alignment.Cumulatively over 70000 visits to internal job postings were attracted facilitating cross-department We continuously refine competency standards for each sequence cultivate core personnel and leverage
mobility for nearly one hundred employees. In addition we provide cross-department transfers exemplary employees as role models to enhance the overall quality of our talent pool. We publicly disclose
and job rotation opportunities supporting cross-regional and cross-track development. Guidance career development channels and competency standards within the Company and organize briefing sessions
is offered to employees undergoing transfers or rotations to help them quickly integrate into new during promotion cycles to ensure that employees can access and accurately understand rank requirements
positions and create value. at any time enabling them to conduct self-assessment and benchmark their capabilities accordingly.Kingsoft Office 2025 Sustainability Report 95
Remuneration System Optimization of Tiered Performance Differentiated Remuneration Incentive System Structure of Position Series
Kingsoft Office has established a remuneration system for all employees that is precisely incentivized Focusing on tiered incentive and target coordination we have For sales sequence employees we aligned
value-oriented and inclusive. Centered on the integration of long- and short-term incentives and equal established a performance incentive system with clear authority a larger portion of target bonuses with sales
emphasis on strategy and risk control we align company strategy business priorities and individual and responsibility and a well-defined orientation. For mid-level performance designing distinct incentive plans
contributions and formulate differentiated remuneration strategies based on employee sequence rank to management the focus is on overall team effectiveness and the tailored to different business models. A tiered
strengthen the effectiveness of talent incentives. achievement of departmental strategic goals. By increasing the commission mechanism is simultaneously
weight of annual bonus packages they are incentivized to coordinate established providing strong incentives for
resources and drive business breakthroughs. For senior management high-performing employees to achieve higher
and core personnel the emphasis is on the Company's long-term sales targets. For R&D and functional sequence
value creation and sustainable development. By raising the proportion employees we matched target bonuses
of long-term incentives within total remuneration their personal to position value and ranks ensuring their
Short-term Incentives Long-term Incentives interests are deeply aligned with the long-term development of the remuneration reflects the complexity of their work
enterprise. and their contributions.Including year-end bonuses We continue to implement equity incentive plans to attract
half-year bonuses quarterly and retain outstanding talent through stock incentives fully
bonuses monthly bonuses and motivating the Company's core team. All full-time employees
variable remuneration based on are eligible to participate in the selection. This year we granted
performance assessment results. a total of 3460000 restricted shares to core management
For key R&D projects staged personnel key technical staff and other employees who
bonuses are establ ished to have made significant contributions to the Company. Among
provide timely incentives to R&D employees below the senior executive level the overall
teams. participation rate in the equity incentive program was
approximately 30%.To ensure the scientific adaptation of remuneration system we regularly cooperate with external
professional agencies to conduct salary surveys constantly monitor employee salaries and dynamically
benchmark against peer enterprises. We place particular emphasis on ensuring the external
competitiveness and internal equity of compensation for our entry-level employees. In addition the
Company places significant emphasis on addressing gender pay gaps and ensuring equal pay for equal
work. Through regular reviews and analysis of employee remuneration data and other measures we
effectively monitor employee remuneration and ensure that all employees receive fair remuneration for
equivalent roles and performance levels. Additionally we advocate for a healthy work-life balance for
our employees. In cases where extra work is required we ensure through strict working hour monitoring
and overtime management that employees working overtime receive appropriate compensation.Kingsoft Office 2025 Sustainability Report 96
Performance Performance Objective Setting
Management We use the OKR (Objectives and Key Results) model to set clear and measurable performance objectives for each level of the business unit. Based on team goals the
team and individual employees ensure that organizational team and key position individual goals are highly synergistic through top-down strategy decomposition
and bottom-up goal co-creation.Kingsoft Office has devised and implemented the
Kingsoft Office Performance Management Method
continuously optimizing a performance management
cycle system that includes goal setting performance Performance Assessment
assessment performance interview and improvement
as the core links. We have established an online
performance assessment system adopting a multi- We consistently monitor employees' performance against their objectives conducting annual team performance assessment through performance review and
fa c e t e d p e r fo r m a n c e a s s e s s m e n t m e c h a n i s m . biannual individual performance assessment using employee self-assessment departmental superior assessment and grade-by-grade calibration. Building upon
Employees or teams are evaluated for their performance the existing foundation our performance assessment process has strengthened the "calibration and alignment" phase. By organizing calibration meetings we
quarterly with results serving as the significant basis conduct multi-dimensional comparisons and collective reviews of evaluation results to minimize assessment bias ensuring consistent evaluation standards and
for performance bonuses and rank promotions thereby fair outcomes. The results of both team and individual performance assessments collectively influence employees' bonuses remuneration and promotions. We are
motivating employee growth. The Company ensures that committed to fostering a more objective and equitable appraisal environment.its performance appraisal process is unbiased by race
gender age marital status or political ideology.Performance Interview and Improvement
We encourage regular agile dialogues between supervisors and employees 54offering timely guidance through communication to quickly adjust employees'
work direction and deepen their understanding of their roles. We actively listen to employees' opinions and suggestions carrying out agile iteration and flexible
optimization of performance management processes tools and practices ensuring that the management system remains dynamic and effectively supports
business development and employee growth.In 2025 Kingsoft Office achieved a
We have established systematic communication mechanisms for employees. Each employee can engage in one-on-one communication with their direct supervisor
100 regarding performance appraisal results to gain clear development feedback and improvement suggestions. To ensure the quality and effective implementation of % coverage rate for employee communication we have introduced a "post-interview questionnaire follow-up" mechanism. This reversely evaluates the actual execution of the interviews ensuring
that communication is effectively carried out. Additionally we provide employees with clear channels. Employees can initiate an appeal within a stipulated 7-day
performance appraisals window period for performance appraisal and other questions. The Company has designated personnel responsible for managing the entire process and promptly
addressing employee inquiries. Upholding principles of equality and fairness the Company actively engages with all parties and when necessary convenes review
panels to address employee appeals.
54. Agile dialogue refers to an unstructured approach to managing employee performance and development throughout the year.Kingsoft Office 2025 Sustainability Report 97
Conveying Workplace Benefits Health Benefits
Employee Flexible working: Health insurance:
flexible working hours and working-from-home arrangements in special circumstances annual health check-ups occupational health examinations paid sick leave
Care supplemental life and medical insurance etc.; new discounted health checkup packages Complete coverage: and dental care benefits for employees and their family members
six insurances and one housing fund Health seminar:
Tea break benefits: health knowledge popularization to gain new knowledge
We prioritize employees' physical and mental health
actively setting open and inclusive communication
platform and listening to their voices. We are committed installed coffee machines beverage dispensers and ice cream freezers; daily provision Specialty clinic:
to offering both emotional and material support to of health tea bags soy milk milk etc.employees. dental clinic ophthalmology clinic Chinese medicine physiotherapy clinic Dermatology
Cafeteria and supermarket discount: Prevention Institute clinic etc.Non-salary employee canteens offering delicious and affordable meals with discounted prices Mental health:for employees and their families; employee and their family members have Walmart
Benefits discount Warm Heart EAP Program for delivering mental health knowledge and one-on-one psychological counselling and consultation services for employees and their families
Hairdressing services:
Fitness places:
Kingsoft Office has always focused on employees' hairdressing rooms within office premises
senses of happiness and belonging providing multi- free gym fitness equipment etc. in the workplace
dimensional non-salary benefits including work health Personal care items:
subsidies family and activities that cover all employees. Health services:
The Company organizes a variety of activities to enrich
the employees' leisure time helping them to better disposable personal care items such as cotton swabs and dental floss in restrooms
achieve a work-life balance. The non-salary benefits of based on employee needs. For men we provide disposable razors; for women we offer physical therapy room in the workplace equipped with medical kits containing commonly
the Company covered 100% employees of the Company hair ties and more used medicines thermometers etc.including regular employees dispatched workers
outsourced staff and interns. Healthy activity:
regular sports competitions and eventsKingsoft Office 2025 Sustainability Report 98
Activity Benefits Family Benefits Subsidy Benefits
Club culture: Parenting support: Housing allowance:
found 10 employee clubs covering football basketball yoga outdoor club offer 3 days of marriage leave; maximum 208 days of maternity leave and 15 social recruits and out-of-town interns are provided with accommodation
and more and stand-up comedy shows summer employee camps skiing days of paternity leave; 10 days of parental leave each year with "Care Mum
social networking and other activities Rooms" providing childcare facilities Meal allowance:
Corporate culture: One-child care leave: lunch and overtime/missed meal allowance
corporate culture day and values role model story contest 15 days of care leave Transportation allowance:
Festival events: Family day: full reimbursement of transportation costs for overtime work
organized festival events such as Women's Day activities Dragon Boat Mid-Autumn Family Day Program Growth package:
Festival Nostalgia activities and Arts Festival; distributed festive gifts
anniversary packages
Annual travel:
Allowance benefits:
set a travelling benefit budget organize annual employee trips and hold a
selection activity for travel photography works
special allowance for employees in difficulty sickness and funeral allowance
Rescue fund:
according to the requirements of the Kingsoft Office Relief Fund Management
Measures to provide financial support for employees in difficultiesKingsoft Office 2025 Sustainability Report 99
To express the Company's recognition of and gratitude to employees we have established the "Legacy Award" where employees
receive an honorary certificate and a legacy medal upon completing every 5 years of service. We introduced the "Graduation Gift" care
scheme presenting a customized gold employee badge to those who have served at Kingsoft Office for 15 years or more as a token of
appreciation for their long-term dedication. In 2025 we launched the "Right Now Plan" which includes granting employees a lifetime-
valid WPS Premium providing them with WPS Gift Cards that can be gifted to family and friends along with a New Year gift package.This reflects the Company's continuous care for both employees and their families.Three New Year benefits of "Right Now Plan"
The year 2025 marks the first year of Kingsoft Office's five-year strategy release. We deeply integrated this strategy into our corporate
culture activities. By designing culture shirts embodying the essence of the five-year strategy and incorporating elements like sports
events we helped employees gain a clear understanding of the future development direction. We encouraged all first-level departments
to independently organize small-scale year-end party projects creating a cultural celebration characterized by "co-creation by all and
sharing for all" thereby fully showcasing the cultural charm of each team.Employee Activity BenefitsKingsoft Office 2025 Sustainability Report 100
Employee Engagement
Continuously optimizing internal communication mechanism Aiming at the core target of increasing the sense of happiness of
we are committed to providing a freer and more convenient all staff Kingsoft Office conducts multiple employee satisfaction
communication environment for employees. Through strategic surveys annually carrying out reviews and discussion based on
decoding activities we collected 428 employee feedback items the survey results. The survey focuses on corporate development
and addressed them in centralized Q&A sessions. We launched strategies corporate culture organizational systems performance
the "CEO Live Streaming Room" and "Business Unit Senior incentives administrative services employee benefits as well as
Executive Live Streaming Rooms" focusing on core company employees' "engagement" "purpose" "happiness" and "stress". We
issues to solicit and answer questions raised by employees. hold executive communication meetings to respond to employee
We established a linkage mechanism between the InnerSource feedback in the survey. Each business unit is promoted to implement
community and the iBBS technical section especially the iBBS at least one improvement plan based on the satisfaction survey
Internal Forum for Kingsoft Office's employees encouraging feedback.employees to freely exchange opinions share experiences
and discuss issues. This aims to significantly increases the In 2025 Kingsoft Office conducted 2 employee satisfaction
technical sharing efficiency across teams. Launched a 24- surveys on topics associating to employees' daily feelings such as
hour self-service HR Service Center (HR-SSC) covering high- work experience and office environment facilities achieving an
58
frequency HR scenarios such as onboarding offboarding average satisfaction rate of over 93%. Furthermore we earnestly
transfers and attendance inquiry. In 2025 the service center listen to employee feedback in satisfaction survey and promptly
received over 5000 queries significantly improving the implemented targeted improvement plans to comprehensively
efficiency of HR affaires processing. enhance their senses of gaining and happiness in the work and life.In 2025
the service center received over Kingsoft Office conducted achieving an average satisfaction rate of over
5000queries 2employee satisfaction 93% 55
surveys
55. In 2025 the average score across all dimensions in the employee satisfaction survey exceeded 93%.Kingsoft Office 2025 Sustainability Report 101
Key Employee Performance
Employee Recruitment Indicator Year 2025 Year 2024
Percentage of Female Employees (%) 32.20% 33.19%
Percentage of Female Employees in Management (%) 27.16% 26.06%
Indicator Year 2025 Year 2024
Senior Management56 Percentage of Female Employees
(%)18.18%22.09%
Total Number of Employees 6385 5505
Mid-level Management57 Percentage of Female 19.41% 18.11%
Full-time Employees 6048 5189 Employees (%)
By Employment Type
Employee Diversity Junior Management58 Percentage of Female Employees
Part-time Employees 337 316 Performance (%) 31.70% 31.18%
Employees Aged 30 and Below 3058 2890 Percentage of Female Employees in Sales and Marketing
Department Management (%) 40.99% 36.67%
By Age Group Employees Aged 31 to 50 3303 2599
Percentage of Female Employees in R&D Department (%) 23.04% 20.90%
Employees Aged 51 and Above 24 16
Percentage of Minority Ethnic Employees (%) 5.18% 4.81%
Management Employees 707 594
By Rank Percentage of Employees with Disabilities (%) 1.00% 1.05%
Non-management Employees 5678 4911
Male Employees 4329 3678 56. Heads of first-level departments
By Gender
57. Heads of second- and third-level departments
Female Employees 2056 1827
58. Heads of fourth- and fifth-level departmentsKingsoft Office 2025 Sustainability Report 102
New Employee Recruitment Employee Training
Indicator Year 2025 Year 2024 Indicator Year 2025 Year 2024
Total Number of New Employees Hired 2972 1526 Average Training Hours for Full-Time Employees 60 (Hours) 62.48 6.79
Percentage of Vacancies Filled by Internal Employees (Internal Recruitment)59 (%) 23.14% 46.49% Average Training Hours for Senior Management (Hours) 3.20 2.00
Number of New Male Employees 1785 950 Average Training Hours for Mid-level Management (Hours) 13.97 5.90
By Gender By Rank
Number of New Female Employees 1187 576 Average Training Hours for Junior Management (Hours) 10.79 5.30
New Employees Aged 30 and Below 2224 1168 Average Training Hours for General Employees (Hours) 69.22 6.87
By Age Group New Employees Aged 31 to 50 748 357 Average Training Hours for Male Employees (Hours) 70.85 7.70
By Gender
Number of New Employees Over 51 0 1 Average Training Hours for Female Employees (Hours) 43.61 4.95
Number of New Employees from Mainland China 2966 1523 Percentage of Trained Full-Time Employees (%) 100% 100%
Number of New Employees from Hong Kong Macau and Percentage of Trained Senior Management (%) 100% 100%By Region Taiwan 3 2
Percentage of Trained Mid-level Management (%) 100% 100%
Number of New Employees from Overseas 3 1 By Rank
Percentage of Trained Junior Management (%) 100% 100%
Percentage of Trained General Employees (%) 100% 100%
Percentage of Trained Male Employees (%) 100% 100%
59. Percentage of Vacancies Filled by Internal Employees (Internal Recruitment) (%) the total number of vacant positions filled by internal
employees within the Company/the total number of vacant positions in the Company during the reporting year. By Gender
Percentage of Trained Female Employees (%) 100% 100%
60. The statistical scope of employee training only includes full-time employees.Kingsoft Office 2025 Sustainability Report 103
Employee Turnover Employee Health & Safety
Indicator Year 2025 Year 2024 Indicator Year 2025 Year 2024
Voluntary Employee Turnover Rate 61(%) 5.62% 6.22% Number of Working Days Lost due to Work-related Injuries (Injury
Leave) (Days) 62 92.75 0
Male Employee Turnover Rate (%) 5.12% 5.11%
By Gender
Female Employee Turnover Rate (%) 6.73% 8.30%
Senior Management Turnover Rate (%) 0 2.44%
Mid-level Management Turnover Rate (%) 4.05% 0
By Rank
Junior Management Turnover Rate (%) 0.67% 0
General Employee Turnover Rate (%) 6.10% 6.27%
Employee Turnover Rate for Age 30 and Below (%) 6.49% 6.29%
By Age Group Employee Turnover Rate for Age 31-50 (%) 4.84% 5.22%
Employee Turnover Rate for Age 51 and Above (%) 11.11% 5.88%
Employee Turnover Rate in Mainland China (%) 5.60% 6.29%
61. The statistical caliber for voluntary employee turnover rate only includes full-time employees who left the Company voluntarily during
Employee Turnover Rate in Hong Kong Macao and the reporting period. The following statistical caliber for employee turnover rate data by gender rank age and region are all based on full-By Region Taiwan (%) 13.33% 5.88% time employees who voluntarily left the Company during the reporting period. Voluntary employee turnover rate during the reporting period =
Number of full-time employees voluntarily separated during the reporting period / (Number of full-time employees at the end of the reporting
period + Number of full-time employees voluntarily separated during the reporting period).Overseas Employee Turnover Rate (%) 0 0
62.A total of three employees were injured during the year mainly due to incidents such as traffic accidents that occurred during commuting.Kingsoft Office 2025 Sustainability Report 104
Intelligent Inclusion to Hold
Shared Responsibility
Guided by the philosophy of "leading with technology
empowering through digitalization and co-creating
a better future for social services" Kingsoft Office
actively aligns its social responsibilities with commercial
development and serves the society with the digital
capacities. Leveraging its technological advantages in the
office software field the Company consistently engages
in social welfare initiatives and rural revitalization
efforts. It advances technology for good empowers
government and enterprise digitalization promotes
industry-academia-research integration and supports
the digitalization of education. Through technological
inclusivity and diverse public welfare practices the
Company helps enhance social operational efficiency
promote educational equity and support talent
development. By giving back to society in a sustainable
manner it contributes to the sustainable economic and
social progress of the broader community.Kingsoft Office 2025 Sustainability Report 105
Social Kingsoft Office Partners with Chinese Vocational Colleges to Boost WPS Suji Real-time Subtitle Transcription: Breaking Intelligent Talent Development in Mozambique Communication Barriers for Hearing-impaired Users
Contributions In Jul. 2025 Kingsoft Office reached a cooperation agreement with a Mozambican In July. 2025 WPS Suji (voice-to-text) developed by Kingsoft delegation launching the China-Mozambique Vocational Education Digitalization Office launched the "Real-time Subtitle Transcription" function. Project. Through initiatives including the development of ICT63 discipline standards When users watch videos take online courses or play audio
systems collaboration with Chinese colleges to create localized curricula and the recordings the feature supports real-time speech-to-text
establishment of "WPS Digital Workshops" the Company is exporting its domestically conversion and subtitle generation. It not only improves the
proven "textbook development - teacher training - skills certification" integrated model efficiency of information recording and organization but also
This year the Company allocated approx. RMB 60000 towards social overseas contributing to the digital upgrade of education in Africa. The project is expands the application boundaries of AI voice technology. The
contribution activities such as tree planting charity sales elderly expected to reach 100000 students. core highlight of this update lies in the integration of "real-time
and children care activities organized 5 public welfare activities bilingual subtitles + AI speaker summary". Whether in multilingual With a business presence spanning over 220 countries and regions and over 200 million
and engaged 166 employee volunteers. communication or multi-person meetings the system can overseas monthly active devices Kingsoft Office is a key partner in Africa's Intelligent accurately capture and distinguish different voiceprints
development. Through products such as WPS 365 and WPS AI the Company continues to enabling mutual translation and labeling among Chinese
lower the barrier to office skills and promote the Intelligent transformation of education.Technology English and other languages. Meanwhile the newly added AI This initiative promotes Intelligent technology inclusivity and international education automatic summarization function helps users quickly extract key cooperation and also reflects Kingsoft Office's ongoing commitment to advancing information enhancing work and study efficiency. To continue
for Good global education equity. the "WPS AI Making Hearing Possible" public welfare initiative launched by Kingsoft Office in Dec. 2024 the "Real-time Subtitle
Transcription" feature will also be made available free of charge
to hearing-impaired users helping them break communication
Kingsoft Office remains grateful to the society by utilizing its barriers. To date tens of thousands of hearing-impaired users
expertise in digitalization and intelligent technologies to explore have already benefited from this initiative.innovative ways technology can drive social good promoting global
technology inclusion and enhancing convenience and well-being for
society through diversified practices.Launching Ceremony of Kingsoft Corporation Supporting China-Mozambique Vocational Education
63. ICT: Information and Communications Technology. Program WPS SujiKingsoft Office 2025 Sustainability Report 106
Enterprise Client Empowering Overseas Enterprises Accelerating Intelligent Transformation
Empowerment with Technology in Government Affairs
Driven by R&D and innovation as its core engine Kingsoft Office Empowers ASEAN64 Market with Technology Enabling Kingsoft AI Stack for Government Facilitates Intelligent Government
Kingsoft Office focuses on the needs of enterprise clients Increasing of Overseas Business Development
both domestically and internationally. Leveraging its
diversified product matrix the Company empowers Kingsoft Office continues to deepen its presence in the ASEAN market attracting In Jul. 2025 Kingsoft Office and Kingsoft Cloud jointly launched the AI Stack for
clients to enhance quality and efficiency. Internationally hundreds of government and enterprise clients across multiple ASEAN countries to Government providing an "out-of-the-box" intelligent solution for government
the Company continues to deepen its presence in the adopt its products. Its business covers sectors such as government banking insurance office work. This product integrates the Kingsoft Government Office Model and the
ASEAN market promoting the large-scale deployment and telecommunications injecting momentum into the efficient office work of local DeepSeek-R1 large model covering 15 categories of statutory document writing
of products such as WPS Office and WPS AI to enable enterprises. During the 2025 ASEAN Expo the Company showcased WPS AI and WPS 365 scenarios and 61 refined creative scenarios. It seamlessly interfaces with various
efficient office work for hundreds of overseas enterprise and shared its achievements in overseas expansion. As of now WPS Office's monthly government business systems ensuring secure closed-loop data security flow.clients. Domestically the Company has launched a fully active devices in ASEAN countries exceeded 62 million a year-on-year increase of
localized government affairs model (Enhanced Version). 20% while its overseas monthly active devices reached 245 million. WPS AI reached Currently the product has been piloted in Zhuhai Wuhan and Shanghai's Pudong
Through pilot applications it has significantly improved 1.3 million monthly active users becoming one of the first Chinese AI applications to New Area improving document drafting efficiency by approximately 45% reducing
the efficiency of official document processing freeing achieve large-scale deployment in the ASEAN region. proofreading and review time by 60% and freeing up 30-40% of government
up grassroots manpower and accelerating the quality workforce. Service window processing time has decreased by nearly 30%. This initiative
and speed of government services through digital and not only enhances government office efficiency and reduces grassroots workloads
intelligent solutions. but also empowers digital government construction through domestic technology
promoting accessible and convenient government services.
64. ASEAN: the full name is the Association of Southeast Asian
Nations (ASEAN) the members of which comprise Malaysia
Indonesia Thailand the Philippines Singapore Brunei Vietnam Booth of Kingsoft Office in 2025 ASEAN Expo AI Stack for Government Officially Released
Laos Myanmar and Cambodia.Kingsoft Office 2025 Sustainability Report 107
Industry-University-Research
Integration
"Intelligence Office Project for the Education Industry" Objective
Kingsoft Office actively promotes the integration of industry academia and research.Through diverse initiatives such as building cross-sector collaboration platforms
promoting technology inclusivity and participating in talent development programs
we continuously foster deep alignment between our core business capabilities and
academic research needs. This contributes to enhancing educational quality and
building a talent pool for the industry.Kingsoft Office's "Intelligence Office Project for the Education
Industry": Promoting High-quality Education Development through
Technological Inclusion
In May 2025 Kingsoft Office launched the "Intelligence Office Project for
the Education Industry" a smart education platform initiative providing one
million WPS 365 Education Flagship Edition accounts to over 200 colleges and
institutions nationwide. The Peking University campus edition for instance
integrates functions such as an AI assistant and an exclusive template library
significantly enhancing teaching research and learning efficiency for faculty
and students. Concurrently the Company will build an industry-education-
integrated cloud platform for 10 million vocational college students deepening
the application of practical training scenarios through digital tools such as
document collaboration and smart spreadsheets thereby fostering a deep ￥
connection between technical skills and industrial demands.Over the next three years the Company will allocate a special fund worth RMB
1 billion covering five major areas including vocational education and higher
education to continuously expand the reach of WPS 365 Education Edition.Currently WPS 365 Education Edition serves over 20 million faculty and students
achieving a 75% coverage rate among "Double First-Class" universities. This
underscores Kingsoft Office's social commitment to promoting educational
equity and empowering talent development through technological inclusivity.Kingsoft Office 2025 Sustainability Report 108
Kingsoft Office Supports the Implementation of the Industry-University Collaborative
Talent Development Action Plan for Information Technology Application
In Jul. 2025 the "Industry-University Collaborative Talent Development Action
Plan for Information Technology Application" guided by two major teaching
guidance committees of the Ministry of Education was officially launched.As one of the first batch of supporting enterprises Kingsoft Office deeply
participated in the initiative providing support for teaching environment
construction and textbook development to 20 universities. Seven jointly
compiled textbooks are scheduled for publication. Leveraging this plan the
Company collaborates to build an integrated cultivation system characterized
by "standards guidance resource co-creation and ecosystem empowerment"
connecting the entire talent development chain. This contributes to achieving
the core objective of "forming a replicable and scalable excellent talent
cultivation model within three years and cultivating versatile talent possessing
both strong technological capabilities and soft innovation skills". Sample Textbook
Kingsoft Office and Tsinghua University PBCSF Jointly Improving
Industry-University-Research Integration and Innovation
In May 2025 Kingsoft Office hosted a visit from
participants of the Young Entrepreneurs Program at
Tsinghua University's PBCSF engaging in in-depth
discussions on AI development trends and enterprise
intelligent transformation. The Company shared its
AI strategy product matrix and cases of technology
implementation. This event established a dialogue
mechanism among academic institutions industry
players and entrepreneurs contributing to the
industry-university-research integration as well as the
development of innovative talent.Entrepreneurial Students from Tsinghua PBCSF Visit Kingsoft Office
for ExchangeKingsoft Office 2025 Sustainability Report 109
Education resources with AI technology it effectively addresses Intelligent teaching challenges faced by teachers in different regions. By year-end the service had covered 120000 teachers and Kingsoft Office and Jilin University of Chemical Technology Jointly Build a Smart Campus
Development of generated 80000 lesson plans. The Docer platform continued to expand its education In Dec. 2025 Kingsoft Office and Jilin University of Chemical
Digital Intelligence resource library with core resources such as test papers Technology reached a strategic cooperation agreement to jointly exam materials lesson plans and courseware reaching 2.59 establish a "WPS Smart Campus Demonstration Unit". Relying million items and total downloads reaching 210 million. The on the WPS 365 Education Edition they built a one-stop AI collaborative office platform and carried out in-depth cooperation
platform has established a dual matrix of "traditional templates in areas such as smart campus construction and talent
+ AI innovative resources" lowering the threshold for office development. By integrating document meetings approval and
Kingsoft Office is committed to promoting the development of work and improving efficiency. In 2025 it included over 120 other business systems the university improved administrative
digital intelligence in the education industry. By empowering million materials 4 million templates and more than 1000 AI management efficiency by 50% and increased large-scale event
the digital transformation of basic education with AI teaching innovative templates serving 270 million users with downloads organization efficiency by 66% effectively resolving issues such as fragmented office products and difficulties in data storage. In
tools and the Docer resource library and leveraging WPS of core office templates exceeding 210 million. teaching and research scenarios collaborative documents and
365 to build smart campuses and deepen school-enterprise AI proofreading functions optimized academic collaboration and
collaboration tailored to the full-scenario needs of higher the standardization of research outputs. Meanwhile through
education institutions the Company injects intelligent Digitalization of University the "Intelligence Office Project for the Education Industry" the
momentum into the education industry. This contributes to the Company provided students with free AI access accounts and
Signing Ceremony for Strategic Cooperation between
construction of an open collaborative and smart education and College Education organized training sessions and competitions to comprehensively Jilin University of Chemical Technology and Kingsoft enhance digital skills among faculty and students. Office
ecosystem.Kingsoft Office actively promotes the Intelligent transformation
Basic Education Digitalization of higher education providing universities with comprehensive
Intelligent solutions covering smart campus construction Kingsoft Office WPS 365
optimization of teaching and research talent development WPS AI Empowers Universities in Intelligently Empowers NJUPT's
Kingsoft Office continues to promote the development of and global education accessibility. Through strategic school- Nigeria and Ethiopia
Intelligent elementary education actively responding to the "Campus Brain"enterprise cooperation and international public welfare
national education strategy. By leveraging targeted initiatives donations the Company supports universities in enhancing Kingsoft Office's WPS 365 has established in-depth In Mar. 2025 relying on the UNESCO-ICHEI Kingsoft Office
and collaborating with partners the Company builds a high- management efficiency optimizing the teaching and research cooperation with Nanjing University of Posts and donated WPS AI products to Ahmadu Bello University in
quality Intelligent educational resource system. Through office experience and strengthening Intelligent skills among Telecommunications to jointly build a "Campus Nigeria and Addis Ababa University in Ethiopia supporting
integrating cutting-edge technology education resources and Brain" digital service platform. The project intelligent teaching and research activities for faculty and faculty and students advancing the Intelligent transformation integrates 15 categories of on-campus knowledge students at both institutions and fulfilling its mission of
establishing a smart education platform it precisely addresses of higher education ecosystems both domestically and resources including institutional policies and empowering the digital development of higher education.the needs of frontline teacher development contributing to internationally through diverse practices. mental counseling. Leveraging AI technology it The donated products integrate cloud collaboration
the balanced allocation of educational resources. This injects has created an "AI Senior" entry point capable advanced PDF processing and multilingual support
technological momentum into advancing the Intelligent of responding within 30 seconds to freshmen's functions helping the two universities establish cross-
transformation of basic education and enhancing educational inquiries about changing majors and pushing regional collaborative platforms optimize academic
equity and quality. 120000 notifications such as postgraduate graduation document management and international cooperation requirements while also linking with the "NJUPT processes and effectively enhance digital practice Tree Hole" platform to provide psychological care. capabilities among faculty and students. This cooperation In 2025 Kingsoft Office launched its AI teaching design service This cooperation promotes the implementation successfully implemented a tripartite collaboration model
establishing a Intelligent education tool system covering covered teachers of Kingsoft Office's AI capabilities in educational of "international organization + technology enterprise +
all educational stages including primary and secondary By year-end scenarios digitally empowering the upgrade of university" demonstrating its feasibility in bridging the
schools vocational education and kindergartens. The system AI teaching campus services with greater efficiency optimizing digital divide in education and providing a reference model
integrates AI-powered lesson plan customization open class 80000 service response logic and knowledge circulation for global digital education transformation. Meanwhile design service design lecture script generation and interactive classroom delivering precise services to faculty and students Kingsoft Office leveraged real application scenarios to and supporting the digital transformation of the iteratively optimize its products achieving coordinated
setup accurately meeting teachers' lesson preparation and had covered generated lesson plans campus education ecosystem. development of commercial growth and social value.teaching observation needs. By integrating educationalKingsoft Office 2025 Sustainability Report 110
Rural Kingsoft Office Launches a Five-Year Action Kingsoft Office Showcases Solutions at CIFTIS Bringing Intelligent Education to Plan to Intelligently Empower Rural Education Border Regions
Revitalization In 2025 Kingsoft Office officially launched its Five-Year Kingsoft Office with WPS 365 participated in the Beijing Solutions Exhibition at the 2025 China Action Plan to digitally empower rural education. To International Fair for Trade in Services (CIFTIS) demonstrating its integrated "AI + Office + thoroughly implement the important directives of General Education" technology system and launching a one-stop smart education solution designed to
Secretary Xi Jinping on rural revitalization and the spirit improve the quality of rural education. The solution was successfully selected as a typical case
of the National Education Conference and to fulfill the in the "AI Office" category at this year's CIFTIS. The corresponding computer science classrooms
requirements of the Opinions of the Ministry of Education for basic education are jointly built by leading information technology innovation enterprises
Kingsoft Office actively responds to the national rural revitalization and Three Other Departments on Effectively Linking the in Beijing equipped with high-quality software including Kingsoft Office with complete
strategy using digital technology as a driving force to support rural Consolidation and Expansion of Educational Poverty and practical functions. At present these classroom have been implemented in border rural
education revitalization and coordinated regional development. Alleviation Achievements with Rural Revitalization schools such as Lhasa Experimental Primary School in Xizang serving more than 4000
The Company adheres to the synergy between social responsibility Kingsoft Office focuses on the educational development students of various ethnic groups. Relying on fully independent core technologies the project
and business development deepening the strategic integration of needs of key rural revitalization assistance regions and precisely addresses the challenges of equal access to education resources and information
digital rural construction with its core business and continuously ethnic minority regions leveraging digital capabilities technology development in border and rural areas injecting educational momentum into rural
injecting professional momentum into the digital and intelligent to support the building of a strong education country. revitalization through digital empowerment.transformation of rural education. This year the Company benefited Targeting the educational development challenges in
government institutions and public organizations in rural towns 160 key rural revitalization counties nationwide the
townships subdistricts and administrative villages (self-governing Company actively responds to national initiatives and
organizations) with an investment of RMB 1.92 million in rural works closely with the education system to advance
revitalization initiatives. the digital transformation of rural education. In 2025
Kingsoft Office donated to the education bureaus of 19
key counties targeted for rural revitalization support.The initiative delivered 9987 WPS 365 Education Edition
cloud office service accounts—representing a product
donation valued at approximately RMB 19 million—and
benefitted over 1.2 million students and teachers in local
schools. With a service period of five years this initiative
has built a high-quality digital office and teaching
collaboration platform for teachers and students in rural
schools.Kingsoft Office 2025 Sustainability Report 111
About this
Report
Overview Reference Standard Confirmation and Approval
This is the 2025 Sustainability Report of Beijing This report is prepared in accordance with the Guidelines No. This report has been reviewed and approved by the
Kingsoft Office Software Company Limited 14 of Shanghai Stock Exchange for Self-Regulation of Listed Board of Directors.(referred to as "Kingsoft Office" "the Company" Companies - Sustainability Report (Trial) and the Guidelines No.or "We") which comprehensively presents our 1 for Self-Regulatory Supervision on Listed Companies of the SSE
sustainability concepts and practices and reports STAR Market - Standardized Operation; and with reference to the
on the progress of our major sustainability work Enterprise Sustainability Disclosure Standards - Basic Standards Report Access
in the year. (Trial) the Sustainability Disclosure Standards for Enterprises Contact us by phone or by letter if
No. 1 - Climate (Trial) and the Shanghai Stock Exchange Self- you have any questions about the
Regulatory Guidelines for Listed Companies No. 4 - Preparation This report is published in both print and electronic contents of this report.Reporting Period of Sustainability Reports (Revised in Jan. 2026) the Guide No. 13
formats in Chinese and English. The electronic version
for Self-Regulatory Supervision on Listed Companies of the SSE of the report can be found on the official website of Our contact information is as
STAR Market - Compilation of Sustainable Development Reports. Kingsoft Office (www.wps.cn) and the website of the follows:
(Revised in Jan. 2026). In addition we referred to the Global Shanghai Stock Exchange (www.sse.com.cn).This report covers the period from Jan. 1 2025 Reporting Initiative (GRI) Standards and the UN Sustainable
to Dec. 31 2025 and some contents may be Development Goals (SDGs). Beijing Kingsoft Office Software Company
beyond the above scope. Limited
Address: Kingsoft Tower No. 33 Xiao Ying West
Report scope and Report Sources Road Haidian District Beijing China 100085
boundaries Email Address: Ir@wps.cn
The information data and cases used in this report are all Fax: （010）82325655
from official documents statistical reports financial reports or
The scope of this report is Beijing Kingsoft Office public documents of the Company as well as information on Fax: （010）82325655
Software Company Limited and its subsidiaries sustainability practices collected and summarized by various
unless otherwise stated. functional departments of the Company.Kingsoft Office 2025 Sustainability Report 112
AppendixesKingsoft Office 2025 Sustainability Report 113
Guidelines No. 14 of Shanghai Stock Exchange for Self-Regulation of Listed Companies -
Sustainability Report (Trial) Index
Disclosure Requirement Clause Corresponding Sections of This Report Disclosure Requirement Clause Corresponding Sections of This Report
Chapter III Environmental Information Disclosure Kingsoft Office focuses primarily on software research
and development and is not involved in direct product
Article 20 Climate Change Response manufacturing. It is also not classified as a key pollutant-
emitting entity by national environmental protection
Article 21 Climate Change Response authorities. The Company's environmental impact mainly
Article 30 arises from energy and resource consumption and emissions
Article 22 Climate Change Response during its operations. Since its business model does not include manufacturing processes it does not generate
industrial pollutants such as wastewater exhaust gases or
Article 23 Climate Change Response Section 2 Pollution Prevention and waste residues. Upon assessment the issue of "pollutant
Ecosystem Protection
Section 1 Climate emissions" is not considered to have financial materiality or
Change Response Article 24 Climate Change Response Key Environmental Performance impact materiality.Article 25 Key Environmental Performance Article 31 Adhering to Green Operations Key Environmental Performance
Article 26 Climate Change Response
Article 32 Supply Chain Security Adhering to Green Operations
Article 27 Climate Change Response
Article 33 Adhering to Green Operation
Article 28 Climate Change Response
Article 34 Adhering to Green Operation
Section 2 Pollution Section 3 Resource Utilization and
Prevention and Article 29 Adhering to Green Operation Circular Economy
Ecosystem Protection Article 35 Adhering to Green Operations Key Environmental PerformanceKingsoft Office 2025 Sustainability Report 114
Disclosure Requirement Clause Corresponding Sections of This Report Disclosure Requirement Clause Corresponding Sections of This Report
Adhering to Green Operations Key Article 47 Product and Service Safety and QualityArticle 36 Environmental Performance
Section 3 Resource Utilization and
Circular Economy Article 48 Data Security and Protection
Article 37 Adhering to Green Operations Key Environmental Performance Article 49 Safeguarding Employees' Rights and Interests
Section 4 Employees
Chapter IV Information Disclosure Safeguarding Employees' Rights and Interests
Article 50 Supporting Employee Development Conveying
Employee Care Key Employee Performance
Article 38 Social Contributions Rural Revitalization
Chapter V Disclosure of Governance Information Related to Sustainable Development
Section 1 Rural Revitalization and
Social Contributions Article 39 Rural Revitalization
Article 51 Sustainability Governance Structure
Article 40 Social Contributions Sustainability Concepts
Section 1 Governance Related to
Sustainable Development Article 52 Sustainability Due Diligence
Article 41 Scientific and Technological Innovation
Article 53 Stakeholder Engagement
Section 2 Innovation-Driven and Ethics
of Science and Technology Article 42 Scientific and Technological Innovation
Article 54 Business Ethics
Article 43 Scientific and Technological Innovation
Section 2 Commercial Conduct Article 55 Business Ethics
Article 44 Stakeholder Engagement Supply Chain Security
Article 56 Business Ethics
Section 3 Suppliers and Customers Article 45 Supply Chain Security
Article 46 Supply Chain SecurityKingsoft Office 2025 Sustainability Report 115
GRI Sustainability Reporting Standard Index
First-level sections of the report Second-level sections of the report GRI Standards First-level sections of the report Second-level sections of the report GRI Standards
Company Introduction GRI2 Intelligent Office and Renewed Data Security and User Privacy GRI2、GRI203、GRI404、GRI414、
Experience Protection GRI418
About Kingsoft Office Milestones of Kingsoft Office GRI2 Climate Change Response GRI2、GRI302、GRI305
Honors and Key Performance GRI2 Low-Carbon Operations and Green Indicators Development Adhering to Green Operation GRI2、GRI302、GRI303、GRI306
Governance of the Board of GRI2 Key Environmental Performance /Directors
Corporate Governance
GRI2、GRI205、GRI206、GRI404、 Safeguarding Employees' Rights
GRI2、GRI401、GRI403、GRI405、
Business Ethics and Interests GRI406、GRI407、GRI408、GRI409、GRI414 GRI412
Sustainability Governance Structure GRI2 Employee Centric and Value Driven Supporting Employee Development GRI2、GRI404
Sustainability Concepts GRI2 Conveying Employee Care GRI2、GRI401
Stakeholder Engagement GRI2 Key Employee Performance /
Sustainability Management
Materiality Assessment GRI3 Social Contributions GRI203、GRI413
Intelligent Inclusion to Hold Shared
Sustainability Due Diligence GRI2 Responsibility Rural Revitalization GRI203
Supply Chain Security GRI2、GRI308 About this Report GRI2
Product and Service Safety and
Quality GRI2
Intelligent Office and Renewed
Experience
Scientific and Technological
Innovation GRI2、GRI203、GRI404
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