2024 Environmental Social and Governance Report
Shanghai United Imaging Healthcare Co. Ltd.1031420273856
Introduction Sustainable Development Accessible and Cutting-Edge Lean Products Equality Diversity
to the Report Management Inclusive Healthcare Technology and Quality Service and Common Growth
04 Management Statement 15 ESG Management System 21 Promoting Accessible Healthcare 28 Building Diverse Innovation Matrix 39 Ensuring Product Quality 57 Continuously Deepening
in Counties and Safety Talent Strategy
05 About the Report 16 Board Independence and 29 Driving Products Upgrade
Diversity 23 Promoting Medical Equality 48 Providing Premium Service 58 Protecting Employees’ Rights
06 Key Performance Indicators 33 Cultivating Innovation Ecology
Across the Globe and Interests
in 2024 17 Stakeholders Engagement 52 Implementing Responsible
25 Assisting in Building a “Industrial Purchasing 60 Empowering Employee Growth
09 About United Imaging Healthcare 18 Materiality AssessmentTalent Chain”
70 Listening to Employees
74 Creating a Fulfilling Workplace
76 Ensuring Occupational Health
788190102
Assuming Responsibilities and Clean Production Compliant Operation Appendix
Joining in Public Benefit Activities for Green Development for Steady Development
79 Engaging in Public Welfare 82 Focusing on Environmental 91 Practicing Compliant Operation 102 Index of Guidelines on Self-discipline
Activities Management Supervision of Listed Companies
94 Preventing Data Risks
No. 14 - Sustainable Development
80 Engaging in Medical Health 82 Undertaking Environmental
98 Implementing Responsible Report (Provisional) GRI Standards
Knowledge Protection
Marketing and United Nations Sustainable
89 Focusing on Climate Change
101 Protecting Intellectual Property Development Goals (SDGs)
Rights 105 KPIs
2Introduction
to the Report
Shanghai United Imaging Healthcare Co. Ltd. 2024 of Stocks on the Science and Technology Innovation the Shanghai Stock Exchange and the Group for easy
Environmental Social and Governance Report Board of Shanghai Stock Exchange the standards access by global stakeholders. This report has been
as the third ESG report released by the Group of the Global Reporting Initiative (GRI) and the reviewed and approved for publication by the Board
comprehensively demonstrates the practices and guidelines of the United Nations Sustainable of Directors on April 25 2025. We are committed
achievements in the environmental social and Development Goals (SDGs) and covers the entire to continuously improving the quality of the report
governance fields in 2024 with an aim to provide year of 2024 in terms of main business operations and actively promoting the implementation of the
transparent and detailed disclosure of information with appropriate retrospection of historical data to sustainable development strategy and sincerely
to the stakeholders including the government enhance comparability. All data have been rigorously welcome valuable suggestions and feedback from all
shareholders customers suppliers employees reviewed internally to ensure authenticity and sectors of the community.and the media. This report has been prepared in accuracy. The report is published simultaneously in
strict compliance with the Rules Governing the Listing both Chinese and English on the official websites of
3About the Report
Management Statement
In 2024 the global medical device manufacturing sustainable development of the medical industry we same time we continue to strengthen supply chain abreast of climate change so that we can take diverse
industry was at a critical juncture for market have intensified medical training programs school- management and establish close relationships with management measures to address climate risks and
validation. On the one hand as China’s institutional enterprise cooperation international talent training our suppliers to jointly improve product quality and seize climate opportunities during the transition.mechanism for developing new quality productive and collaboration between industry academia ensure responsible purchasing.forces of medical devices improved rapidly the research and medical sectors. These efforts are United Imaging Healthcare constantly improves the
industry ushered in a “golden development period”. aimed at building a strong industrial talent chain to At United Imaging Healthcare employees are crucial risk management to ensure consistent compliance with
On the other hand accelerating technological support fair and accessible medical resources. to our sustainable development. Therefore we relevant laws and regulations and timely response to
iteration intensifying market competition and constantly standardize employment management the regulatory policies of the medical device industry.tightening regulatory policies constantly posed Innovation in research and development is the expand diversified recruitment channels and build We continue to strengthen the compliance culture
challenges demanding us to adapt to changes and core driving force behind our development. We an inclusive and healthy working environment to focus on information security management safeguard
take the lead in innovation-driven development. continuously break through the boundaries safeguard the legitimate rights and interests of intellectual property rights practice responsible
In this era brimming with both challenges and of technological innovation through steady employees. We keep promoting the growth and all- marketing and apply the responsible governance
opportunities we strive to fulfill our responsibilities investment in R&D and deep collaboration with round development of employees by improving their across all aspects of our operation aiming to drive ourfor future development. Guided by our mission “To global universities hospitals research institutions professional skills via our comprehensive learning sustainable and steady development.Bring Equal Healthcare for All” we actively work to and industrial partners. We continue to promote and development system. To achieve common
forge a community for human health. product innovation in technology application and growth and progress we have introduced a variety In the pursuit of excellence we always bear in mind
design. During the reporting period new products of employee incentive mechanisms allowing them to that the success of an enterprise not only stems from
Health is a universal aspiration. In our quest to such as uMI Panorama uLinac HalosTx uMR Ultra share in our development achievements. the creation of economic value but also lies in the
achieve medical equality and universal well-being and uAngio AVIVA were launched which further adherence to and fulfillment of the environment
we have taken various measures to support the consolidated the complete technological ecological Green development is integral to every aspect of our society and responsibility. In the future we willconstruction of the grass-roots medical system and advantage of “core components- complete systems- operations as we strive for sustainable development. continue to realize sustainable development throughpromote the development of county-level medical intelligent platforms” and were widely recognized by We firmly practice the low-carbon concept in practical actions driven by innovation and aiming
services. In 2024 we worked with all related parties customers. greenhouse gas management waste management at sustainability to create more value for patients
to provide high-quality medical resources for (including waste gas wastewater and industrial customers and society.counties such as Quanzhou of Guangxi Shiyan of We value the quality of products and services. residue) energy and resource management and
Hubei Zhijiang of Hubei and Hongdong of Shanxi. To Through a comprehensive quality management product lifecycle environmental management. This
fulfill the responsibility of building a community for system and advanced digital production technology year we actively upgraded our system equipment
human health we have provided high-end medical we ensure the safety effectiveness and stability explored the use of photovoltaic and other clean
equipment made in China digital and intelligent of our offerings. Remaining customer-oriented energy sources actively promoted green electricity
medical solutions and medical resources to Mexico we continuously improve the customer service procurement increased the proportion of renewable
Malawi Ethiopia and other countries and regions. management system enhance service response energy use implementing energy saving and
We have also trained local medical professionals to speed and quality all in an effort to deliver an emission reduction and helping to achieve the
effectively improve local medical quality. To drive the outstanding customer service experience. At the carbon reduction target. Meanwhile we keep
4About the Report
About the Report
Shanghai United Imaging Healthcare Co. Ltd. Basis of Preparation Reporting Scope Access to the Report
has prepared the 2024 Environmental Social and
Governance Report of Shanghai United Imaging The Report is prepared mainly in accordance with the and Boundary The Report is published in both English and simplified
Healthcare Co. Ltd. (hereinafter referred to as the Rules Governing the Listing of Stocks on the Science and Chinese. In case of any inconsistency in content the Reporting scope of the Group: The content of the Report
Technology Innovation Board of Shanghai Stock Exchange the simplified Chinese version shall prevail. To support
“Report”) in accordance with the requirements covers all main businesses of the Group. Unless otherwise Guidelines on Self-discipline Supervision of Listed Companies environmental protection the Report is published in
of relevant rules and reporting standards. This is stated the performance indicators in the Report cover all No. 14 - Sustainable Development Report (Provisional) the electronic form which can be accessed and downloaded
the third ESG report issued by Shanghai United offices/production/R&D sites of the Group.Sustainability Reporting Standards of the Global Reporting on SSE Information Disclosure Website (http://www.sse.Imaging Healthcare Co. Ltd. and is aimed at Initiative (GRI Standards) issued by the Global Sustainability com.cn/disclosure/listedinfo/announcement/) or United
disclosing the Group’s environmental social and Standards Board (GSSB) and the United Nations’ Guide for Imaging Healthcare’s official website (https://www.united-
Business Action on the Sustainable Development Goals (SDGs) imaging.com/).governance (hereinafter “ESG”) activities and to continuously improve the disclosure transparency of
achievements in 2024 to the stakeholders including the Group’s sustainability-related information and respond Suggestions are welcomed through the following contact
the government and regulatory authorities to the stakeholders’ concern about the Group’s ESG details. Your opinions will assist us in further refining the
shareholders and investors customers suppliers management and performance. Report and enhance the Group’s ESG performance.and partners employees communities and the
Tel: 021-67076658
media in an objective standardized transparent and E-mail: IR@united-imaging.com
comprehensive manner. Abbreviation Address: 2258 Chengbei Road Jiading District Shanghai
201807 China.
Abbreviation Reference
The Group We the Company United Imaging Healthcare UIH Shanghai United Imaging Healthcare Co. Ltd. and its
subsidiaries
Changzhou Manufacturing Facility United Imaging (Changzhou) Healthcare Co. Ltd.Wuhan Manufacturing Facility Wuhan United Imaging Healthcare Co. Ltd. Report Disclosure
US Manufacturing Facility United Imaging Healthcare North America Inc.United Imaging Healthcare North America LLC Data and cases in the Report are derived from official
UIH Technologies LLC documents and statistical reports of the Group and
reviewed by relevant departments. The currency in the
Report is RMB. As some amounts and percentage numbers
Reporting Period Confirmation and Approval in the Report have been rounded the total amounts may not be the sum of the figures in some tables.Report publication frequency: The Report is released The Report was approved by the Board of Directors (“theannually. Board”) of the Group on April 25 2025.The Board commits
to supervising the content of the Report and ensuring
Reporting timescale: From 1 January 2024 to 31 December
that it does not include any false records or misleading
2024. In order to enhance the comparability and
statements and is responsible for the authenticity
completeness of the Report some contents are retroactive
accuracy and completeness of the content.to previous years as appropriate.
5About the Report
Key Performance
Indicators in 2024
Financial Performance The total operating revenue The revenue from overseas business The year-on-year growth rate Proportion of overseas business
Indicators of the company reached revenue of the overseas business in the total revenue increased to
The Group has made constant investment around
R&D technology quality marketing service supply 10.30billion 2.27billion 35.07% 22.00%
chain and other business sectors to improve product
and service quality and build a sound brand image
thus maintaining stable operation.The revenue from service The year-on-year growth rate Proportion of service business The proportion of the service business
business was of the service business in the total revenue increased to in the total revenue increased to
1.36billion 26.80% 13.16% 3.79pts
Net profit attributable to The gross profit Year-on-year increase The investment in R&D
shareholders of the listed company margin was of gross profit margin amounted to
1262million 48.54% 1.47pts 2.26billion
6About the Report「Key Performance Indicators in 2024」
Social Performance Indicators
Upholding the mission “To Bring Equal Healthcare for All” the Group
actively develops innovative products and improves the efficiency of
medical resources to promote the accessibility of medical services.Moreover the Group is devoted to philanthropy and cares about the
well-being of employees and communities thereby fully fulfilling its
social responsibilities.Cumulative total of patent applications Total employees in more than 30 branches Total training hours
subsidiaries and offices worldwide
9300+8100+362457.98
Covering training in business ethics anti-corruption
New employees recruited: 1600+ responsible marketing information security etc.Number of invention patent applications R&D employees Quality audits and inspections passed
7700+327138
Over 3400 invention patents have been granted Pass rate for audits: 100%
Total certified and launched products Countries and regions covered Public welfare donations
140+ 获证并推向市场1 85+ 17.1511 million Products with CE MDD/MDR ce2rtificat0ions: 4+6 款产品
Products with FDA (510K) approvals: 49
7About the Report「Key Performance Indicators in 2024」
Environmental Performance Indicators
The Group keeps promoting green and low-carbon development by
implementing diverse energy-saving renovations and exploring innovative
green production thereby contributing to the steady advancement of the
“dual carbon” strategic goal.Using 2023 as the base yearcarbon emission intensity Scope 1 and Scope 2 Down by 21000 tCO2e percentage reduction
per unit of revenue reduction target by 2035 GHG emissions (market-based) in Scope 1 and Scope 2 GHG emissions
50 % 54443.92 tCO e -28% 2
Scope 3 GHG emissions Scope 1 and Scope 2 GHG emissions intensity(market-based) Energy consumption
302843.64 tCO2e 5.29 tCO2e/RMB million 370557.75GJ
Water consumption Water consumption intensity Energy consumption intensity
272408 tonnes 26.45T/RMB million 35.98GJ/RMB million
8About the Report
About United Imaging
Healthcare
United Imaging Healthcare (stock code: 688271. of the end of the reporting period the Group had
SH) was established in 2011 with its headquarters cumulatively launched more than 140 products VISION
located in Shanghai. The Company has also set up to the market which were used by over 14000 Leading Healthcare Innovation
regional headquarters and R&D centers in the United medical and scientific research institutions in more
States the Netherlands Morocco and Malaysia than 85 countries and regions around the world.and has arranged production facilities in Shanghai Through deep collaboration with global universities MISSION
Changzhou Wuhan and Houston USA establishing hospitals research institutions and industrial To Bring Equal Healthcare for All
a global network for research and development partners we continuously break through the
production and service. boundaries of technological innovation accelerate
the advancement of precision medicine and forward- PROMISE
We are committed to providing global customers looking scientific research and continuously enhance Passion for Change
with high-performance medical imaging equipment the accessibility of high-end medical equipment and For more information please visit the Company’s official website and official WeChat.radiation therapy products life science instruments services worldwide. Official website: www.united-imaging.com
and digital and intelligent medical solutions. As
更多详情，请浏览公司的官方网站和官方微信官方网站：www.united-imaging.com
9About the Report「About United Imaging Healthcare」
United Imaging Healthcare
Development Milestones
2011201320142015
Shanghai United Imaging Healthcare Co. Ltd. North America Research and Development Center UIH High-end Medical Device Industrial Base was U+ online medical strategy was established to
was formally founded. was established in Houston Texas USA. built in Shanghai covering an area of 120000 provide a series of medical information solutions
square meters which provides powerful support for cloud-based healthcare services thereby
to the upgrading and development of medical promoting the development of tiered system of
health industry in China. diagnosis and treatment in China.
2016 2017 The brand and full product line of United Imaging Healthcare were officially announced and entered
the market.Changzhou Manufacturing Facility was formally series A financing of RMB 3.333 billion was
put into use functioning as an intelligent medical completed with a post-investment valuation of
device manufacturing base covering an area of approximately RMB 33.333 billion marking the
approximately 230000 square meters. largest single private financing in China’s medical 2021 2022
device industry in the current year.Wuhan Manufacturing Facility was officially Shanghai United Imaging Healthcare Co. Ltd.opened and the base integrates R&D production was listed on Science and Technology Innovation
2018 2020 and operation with a total area of more than Board (STAR Market) of Shanghai Stock Exchange.200000 square meters.
UIH North American Headquarters was The Company used its professionalism and hard
established in Houston Texas with an area of work to fulfill the mission and responsibility as a
approximately 9000 square meters providing large Chinese enterprise by sending emergency aid 2023 2024
R&D production marketing functions. to all provinces in China and more than 30 countries
around the world fighting against the global public United Imaging Healthcare launched nearly 120 The Company established the European
The Company debuted at the Radiological Society
health challenges. products on the market with operating revenue headquarters in Rotterdam the Netherlands. By
of North America (RSNA) with its full line of exceeding RMB 10 billion and more than 30 enhancing our marketing service and research
products and its exhibition scale exhibit variety subsidiaries and offices worldwide. We made our and development capabilities we have been
and number of listed papers hit the historical debut at the European Congress of Radiology accelerating globalization and expanding the
records in China’s medical imaging equipment (ECR) marking our official entry into the European brand’s influence in the European market aiming
industry embarking a journey to globalization in market. to provide regional customers with higher-quality
all respects. products and services.
10About the Report「About United Imaging Healthcare」
Awards and Recognitions
Innovation
Awards and Recognitions Issuing Authority
Image of the Year 2024 - the image combination of the uptake of targeted tracers in specific brain nuclei shown by Annual Meeting of the Society of Nuclear Medicine and
NeuroEXPLORER PET/CT Molecular Imaging (SNMMI)Hubei Provincial Science and Technology Progress Award the first prize - The project of “Development and Application Hubei Provincial People’s Governmentof Human Multi-Nuclear Magnetic Resonance (MRI) Equipment for Major Lung Diseases”Shaanxi Provincial Science and Technology Progress Award the first prize - The project of “New MRI Technology for The People’s Government of Shaanxi ProvinceNeonatal Brain Development and White Matter Damage”Beijing Science and Technology Progress Award the second prize - The project of “Research and Development and The People’s Government of Beijing MunicipalityClinical Application of AI-based Brain Magnetic Resonance Imaging Technology”
uRT-linac 506c selected as the “Promotion and Application Project of High-end Medical Equipment in 2024” Ministry of Industry and Information Technology of the PRC
National Health Commission of the PRC
uAngio 960 selected into the third batch of Shanghai Biomedicine “New and Excellent Equipment” Product Catalog Science and Technology Commission of Shanghai Municipality
uMammo 890i selected into the third batch of Shanghai Biomedicine “New and Excellent Equipment” Product Catalog Science and Technology Commission of Shanghai Municipality
Our technology development and model innovation of thoracic tumor radiotherapy won the Science and Technology China Anti-Cancer Association
Awards of CACA
5G+ Intelligent Radiotherapy Cloud Pilot Project selected into the “5G+ Healthcare Application Pilot Projects” National Health Commission of the PRC
11About the Report「About United Imaging Healthcare」
ESG-related Employer Branding
Awards and Recognitions Issuing Authority Awards and Recognitions Issuing Authority
MSCI ESG Rating Awarded Rating A MSCI 2024 NFuture’s Most Favored Campus Recruitment nowcoder.comMolecular Imaging (SNMMI)
Employer for Tech Talent
Ranked in the top 15% of global companies in the S&P Global
peers in S&P Global CSA 2024 Shanghai Zhipin Foundation Outstanding Charity BOSS Zhipin
Partner of the Year
Carbon Disclosure Project (CDP) Climate and Water Carbon Disclosure Project (CDP)
Questionnaire 2024 Rating B (Management Level)
ESG Golden Bull Award Top 100 China Securities Journal
ESG Investment Value Top 100 stockstar.com
Annual Excellent Public Welfare Partner Shanghai Zhipin Foundation
12About the Report「About United Imaging Healthcare」
Corporate Influence-related
Awards and Recognitions Issuing Authority
2024 Most Innovative STAR Market Listed Chinastarmarket.cn
Company
Fortune Tech 50 Fortune
Outstanding IR Team of the Year Gelonghui
Pioneer of the Year for Going Global TMTPost
2024 Index of China’s Top 20 Emerging Brands Haiwainet
Going Abroad
Top 100 Most Admired Companies 2023 - 2024 Economic Observer
2024 Globalization Emerging Brands TOP 30 EqualOcean
13Sustainable Development
Management
United Imaging Healthcare is deeply committed to social responsibility.Embracing the noble mission “To Bring Equal Healthcare for All” we steadfastly
pursue our corporate vision of “Leading Healthcare Innovation” and uphold
our brand commitment to “perceive create and engage with compassion”. By
formulating a clear sustainable development strategy and refining the sustainable
development management system we integrate the concept of sustainable
development into every aspect of our business operations. This ensures that
we fulfill social responsibilities and drive the sustainable development of the
healthcare industry while pursuing economic benefits.
14Sustainable Development Management
ESG Management
System
We value ESG management as the cornerstone of our sustainable adjusted our compensation policy to formally incorporate sustainable Imaging Healthcare reserves the right to suspend their salaries and
development. Our daily practices are in line with ESG principles. By development targets into the individual evaluation system for members allowances. For those with indirect shareholdings cash dividends may
adhering to all pertinent laws regulations and compliance standards of the Management Committee. Specifically 5% of the evaluation weight be deducted. If the annual distribution has already been completedwe continuously enhance our ESG governance structure tailored to the for the Management Committee members is directly linked to “ESG the deduction will be applied in the following year. We continuouslyunique aspects of our business operations. We have established a three- performance improvement”. This adjustment reinforces our commitment strengthen incentive and constraint mechanisms for management to
level governance framework spanning decision-making management to ESG performance and drives positive changes in key ESG areas ensure their diligence and responsibility thereby promoting the Group’s
and execution levels. Specifically the decision-making level is responsible creating long-term value for all stakeholders. steady development.for setting the strategic direction of ESG the management level
focuses on detailing tasks and overseeing their implementation and At the same time the Group has established regulations such as the
the execution level ensures that the ESG principles are integrated into Cadre Management System and the Authority and Responsibility Matrix
specific business operations and daily activities. This top-down level-by- to strengthen shareholder oversight of executive compensation. We Specifically the Management Committee’s evaluation
level approach guarantees the efficient operation and risk control of the also actively promote the development of a compensation clawback weight tied to ESG performance improvement is
Group effectively driving the achievement of sustainable development and malus mechanism to further refine corporate governance. These
goals. measures ensure that the actions of management are aligned with the
interests of the Group and shareholders. If directors supervisors or 5%
To ensure that the leadership team’s objectives are closely aligned with senior management cause losses to the Group or investors due to their
the vision and strategic goals of sustainable development in 2024 we actions they are legally liable for compensation. In such cases United
决De策ci层sion-making level Management level Execution level
The Board of Directors of United Imaging Healthcare serves as the The Group’s management guided by the Board of Directors and the Guided by the ESG management concept all functional departments
highest governing body for the Group’s ESG management responsible Strategy and Social Responsibility Committee manages various ESG and branches support the execution of various ESG tasks according
for devising the overarching ESG strategic plan and conducting regular tasks in detail. Based on overall ESG planning they drive relevant to the requirements of management and work in concert to fully
evaluations to ensure the effective and high-quality management departments to execute specific assignments and regularly report the implement the Company’s ESG strategy.of ESG initiatives. The Strategy and Social Responsibility Committee progress of each task to the Board of Directors and the Strategy and
operating under the purview of the Board of Directors provides Social Responsibility Committee ensuring the steady advancement of
regular updates to the Board of Directors and undertakes research ESG initiatives.and proposes ESG decisions and policies. It oversees and assesses the
Group’s fulfillment of ESG obligations and reviews the ESG reports.
15Sustainable Development Management
Board Independence rights and interests of shareholders. The optimization of the system the quality and transparency of governance. We also place significant further strengthens the independence and supervisory functions of emphasis on gender diversity. Currently there are a number of
and Diversity the independent directors ensures the fairness and scientificity of the female executives in our management team fully embodying our decision-making of the Board of Directors and effectively safeguards commitment to gender-diverse leadership.the interests of the listed company as a whole and protects the
legitimate rights and interests of the shareholders. For more details We also attach great importance to the diversified capacity building
We continuously refine the working mechanism for independent please refer to the Independent Director Work System※ disclosed by the of directors and actively encourages the members of the Board to
directors by appointing an Independent Lead Director to fully leverage Group on the website of Shanghai Stock Exchange (www.sse.com.cn). participate in various types of professional skills enhancement and
their proactive role in corporate governance. In 2024 we revised four compliance trainings covering national policies securities market
key policies: the Board Audit Committee Work Rules the Board Strategy In addition United Imaging Healthcare deeply recognizes that laws and regulations operational mechanisms corporate systems
and Social Responsibility Committee Work Rules the Independent Director the diversity and professionalism of the Board are crucial for our and topics related to the environment and social responsibility (e.g.Work System and the Independent Director Special Meeting System. sustainable development and sound governance. We continuously climate change). Through these trainings the compliance awareness
These policies clearly define the establishment and responsibilities of strive to build a diverse and inclusive Board in terms of gender age and ability of the members of the Board of Directors to perform their
the Lead Independent Director. On August 29 2024 the 11th meeting cultural background and professional experience. Leveraging their duties have been effectively enhanced. In 2024 members of the
of United Imaging Healthcare’s second Board of Directors considered multi-dimensional perspectives and rich experience we ensure Board attended a total of two annual trainings one of which focused
and approved the relevant amendments and elected Mr. Wang Shaofei comprehensive considerations for complex decision-making and on business ethics compliance with an emphasis on the latest anti-
as the Independent Lead Director of the second Board of Directors of strategic formulation. The Board of United Imaging Healthcare corruption related regulations and compliance requirements※※.the Group. According to the provisions of the system the Independent comprises members with diverse nationalities and cultural The other training was focused on the carbon emission reduction
Lead Director is responsible for convening and presiding over special backgrounds and expertise spanning multiple disciplines such as project of United Imaging Healthcare which explored in-depth the
meetings of independent directors soliciting their recommendations biomedical engineering physics law and financial management. Their Group’s carbon emission reduction targets carbon neutrality path
and communicating with senior management. They also propose professional experiences include roles at globally leading companies and zero carbon management practices covering the core topics of
agendas for special committees organize research on relevant and academic institutions. This diverse and professional background climate change response carbon emission management and product
independent director policies and suggest revisions. These effectively enables the Board to ensure that the Group’s policies align with responsibility and further enhanced the professional competence of
standardize the conduct of independent directors safeguard the international standards and best practices. Additionally it allows for the members of the Board in terms of sustainable governance.overall interests of the listed company and protect the legitimate more effective oversight and guidance of management enhancing
※ Independent Director Work System: https://static.sse.com.cn/disclosure/listedinfo/announcement/c/new/2023-12-30/688271_20231230_5BIY.pdf
※※ For more information on the Board’s business ethics training please refer to the “Practice Compliant Operation” section of this report.
16Sustainable Development Management
Stakeholders Stakeholders Expectations Communication
Engagement and Demands and Response
Governments Compliance operation Operating in compliance with the laws
and Regulators Economic development Tax compliance
Environmental protection Green operation
United Imaging Healthcare formulates the Group’s employees communities media and other
Social responsibility Response to policies
sustainable development strategies largely based on stakeholders. We also actively collect and address
the expectations and demands of all stakeholders. the key concerns of all parties.Through diverse communication channels such Shareholders Governance structure Standard governance
as telephone email investor relations interactive As a leading corporation in the field of high-end and Investors Operating performance Profit distribution
platforms the “Investor Relations” section on medical imaging equipment and radiotherapy Investor relations Information disclosure
the Group’s official website media interviews equipment United Imaging Healthcare is Intellectual property Intellectual property protection
and performance briefings we actively engage continuously improving medical devices and Innovative products R&D and innovation system
with stakeholders by publishing announcements services and assuming social responsibilities for
conducting e-interactive Q&A and organizing road stronger enterprise competitiveness and better
show and reverse road show activities. These efforts enterprise image. We also strive to achieve win-win Customers Product quality Quality and safety system establishment
aim to strengthen communication and exchange outcomes with our stakeholders and make greater Safety use Responsible marketing
with governments and regulators shareholders contributions to the global healthcare industry. Quality service Customer service management
and investors customers suppliers and partners Innovative products R&D and innovation system
Suppliers Fairness and transparency Fair opportunity
and Partners Supplier management Responsible purchasing
Marketing management Integrity
Mutual benefit and win-win results Industry communication activities
Employees Protection of essential rights and interests Legal and compliant employment
Health and safety Work safety management
Talent introduction and retention Remuneration performance and
promotion management
Diversity and equality opportunity Employee care activities
Employee training and development Diversified employee training
Communities Information disclosure Proactively releasing information
and Media Public communication Media and public communication
Social responsibility Supporting rural revitalization
Provision of inclusive products
Medical assistance services
17Sustainable Development Management
Materiality
Assessment
Having realized the importance of integrating the philosophy of sustainable
development into the enterprise long-term strategies and plans United Imaging
United Imaging's Materiality Matrix
Healthcare is continuously promoting sustainable development on the basis
of steady development of our business. Building upon our past years’ ESG
management performance and outstanding practices within the industry
we have further refined and updated our list of ESG priorities. In order to
comprehensively understand and objectively assess the significance of ESG Product Quality and Safety
topics we leverage our annual ESG management performance outstanding Quality of Product Service
practices within the industry and internal and external stakeholders' feedback. R&D and Innovation
Precision Healthcare
In addition external professional consultants were engaged to conduct in-depth Collaboration between Industry Academia Information Security
Research and Medical sectors
analysis and evaluation to rank the materiality of ESG topics for the current
Innovative Smart Healthcare
year and an ESG materiality matrix was generated to serve as the reference Intellectual
Property Protection
for strategic decision-making and sustainable development management. The Business Ethics
Inclusive Healthcare
matrix helps us focus on key and difficult ESG issues and move ahead toward Customer ServiceEHS Management
sustainable development. Responsible Marketing Compliance Operation
Risk Management Employee Rights and Benefits
Industry Development
Responsible Supply Chain
Inclusion and Diversity
Carbon Emission and Energy Management
Resource Usage Management
High Importance to the Company Extremely High
18
Extremely High Importance to the Stakeholders HighSustainable Development Management「Materiality Assessment」
Based on the results of materiality assessment the focus areas of our ESG management include:
Promoting Extend our products and services to a broader range of Cultivating a Working Safeguard employees’ legitimate rights and interests
Accessible people and regions and ensure healthcare for all citizens. Environment of Equality support employees’ growth and development and create
Healthcare Diversity Harmony and a warm happy and progressive workplace.Prosperity
Enhancing Elevate product technology and innovation enhance Practicing Green Actively address climate challenges improve energy
Innovation collaborations and exchanges in research and and Low-Carbon efficiency and emission reduction efforts optimize
Practices development and contribute to continuous progress and Operations carbon management throughout the product lifecycle
innovation in medical technology. and contribute to the “dual carbon” goal.Prioritizing Enhance customer service quality fully implement Actively Undertaking Engage in philanthropy and charity adhere to industry
Product Quality responsible procurement and collaborate with partners Corporate Social missions and promote medical science popularization to
Management. to establish a healthy industry ecosystem. Responsibility improve overall public health consciousness.We improve our ESG system and ESG operating framework and strengthen our
management and monitoring efforts related to the aforementioned areas. We
adhere to United Imaging Healthcare’s ESG commitments to realize sustainable
development.
19Accessible and
Inclusive Healthcare
United Imaging Healthcare as a crucial part The Group works closely with universities research
of China’s medical technology development is institutions and medical institutions to realize the
committed to promoting the balanced development deep integration of industry academia research
of medical resources. Paying close attention to and medicine. The cooperation involves in frontier
the immediate demand for high-quality medical research and technological innovation rapid
development in counties we continuously organize application of research achievements and medical
“Changes in County Area” seminars to discuss the technological progress. We also organize medical
essence of county medical development. We actively talent training and academic exchanges to enhance
promote digital and intelligent healthcare solutions the professionalism and quality of talents in the
worldwide to advance local medical capabilities. medical industry.
20Accessible and Inclusive Healthcare
Promoting Accessible
Healthcare in Counties
In the context of implementing the Strategy quality medical resources accessible to villages
of Healthy China and deepening the reform and building the county medical community. With
of medical and health system United Imaging these efforts we provide a wider range of grass-
Healthcare actively acts upon national policies roots with more convenient and efficient diagnosis
and assumes our social responsibilities and and treatment so as to improve county medical
missions. We are dedicated to making high- services.Changes in County Area - Mobile Healthcare Enables Assisting the People’s Hospital of Xinxing County in Building
Residents in Counties to Take High-Quality Medical Emergency Medical Care Centers for Five Diseases to Improve
Examinations at Doors Both Quality and Efficiency of Local Medical Care Services
Focusing on county healthcare development United rarefaction of bone bone abnormality lymph gland The People’s Hospital of Xinxing County founded in 1931 D to W time to 56.8 minutes far lower than the national
Imaging Healthcare continuously organizes mobile abnormality and oesophagus abnormality as well as is the only tertiary general hospital in Xinxing County. It is standard of 90 minutes; the stroke prevention center
healthcare charity activities for public benefits enhancing multiple eye disease screening. This demonstrated our also a standard national chest pain center and provincial has reduced its DNT median to 30 minutes less than the
the county healthcare services. In Quanzhou County devotion to providing medical support to rural education. stroke prevention center and is included in the List of the national requirement of 40 minutes; the trauma centerGuilin City Guangxi local teachers in remote mountainous In addition United Imaging Health joined hands with First Batch of County Hospitals of the “Thousand County has increased its fracture diagnosis efficiency by 50%. Allregions are faced with work fatigue and poor access to the Sinopharm Dongfeng General Hospital to carry out Project”. United Imaging Healthcare provided the hospital those efforts have enhanced not only the medical service
healthcare. To protect physical and mental health of all a public health screening activity in Shiyan City Hubei with high-end imaging equipment and AI software to efficiency but also the first-aid capabilities of Xinxing
village teachers in Quanzhou County United Imaging Province. The activity cared about the health of the local strengthen its first-aid efficiency and ability of precise County and played an important role in improving the
Health together with Guilin Hospital of the Second left-behind elderly with an emphasis on disease screening treatment and diagnosis. After the project was carried health of local residents.Xiangya Hospital of the Central South University provided for those at high risk of tumors. It helped residents in out the chest pain center has significantly shortened the
hundreds of local teachers with free physical examination. towns access quick and professional tumor screening
The examination covered pulmonary nodules coronary service locally and extended good medical resources to
heart diseases chronic obstructive pulmonary diseases counties.
21Accessible and Inclusive Healthcare「Promoting Accessible Healthcare in Counties」
Deeply Participating in Hubei “323” Helping the Traditional Chinese Medicine Hospital of Hongdong County
Health Campaign to Create Shanxi Province to Create a New Cardiovascular Disease Center to
the “City-County-Town” Enable “Local Residents to Receive the Treatment for Serious DiseasesRegional Stroke Prevention System Within the County”
United Imaging Healthcare equipped township health therapies and innovated the model of diagnosing and As a county-level tertiary traditional Chinese medicine CTA and coronary FFR which increased the number
centers in Zhijiang City the pilot city of Hubei “323” Health treating strokes for counties. In this way the model has hospital the Traditional Chinese Medicine Hospital of of examinations on common cardiovascular diseasesCampaign with intelligent CT equipment. The health lessened people’s burden of “falling back into poverty Hongdong County Shanxi Province was unable to provide like coronary heart disease and high-pressure blood.centers have realized vertical coordination in stroke due to illness and becoming disabled due to illness” and patients suffering from chest pain with first-aid treatment We also helped the department of cardiovascular build
prevention by virtue of 5G cloud computing AI and other provided precious experience in establishing the primary- or interventional therapy without sufficient equipment. the platform for PCI interventions and congenital heart
advanced technologies. As a result the township health level brain stroke prevention system. United Imaging United Imaging Healthcare assisted the Traditional disease interventions with which emergency patients
centers have the ability to diagnose and treat strokes. As Healthcare empowers primary-level health centers with Chinese Medicine Hospital of Hongdong County in with chest pain can be admitted and treated. By doingof October 2024 health centers throughout all towns had technologies to provide more equal healthcare services establishing the model of integrated cardiovascular so we contribute to realizing the goal of “Enabling Localcompleted a total of 99 cases of intravenous thrombolytic contributing to rural revitalization. diagnosis and treatment. We provided the hospital with Residents to Receive the Treatment for Serious Diseasesvarious equipment such as uCT 968 uAngio 960 coronary Within Hongdong County to Make It a Happy Hometown”.
22Accessible and Inclusive Healthcare
Promoting Medical Equality
Across the Globe
Against the backdrop of a global shortage and important way to enhance the capacity of global solutions to the world. By doing so we have made medical
uneven distribution of healthcare resources health governance. We actively respond to technologies accessible to a wider range of people and
strengthening inter-country healthcare the national call to bring Chinese-made high- effectively improve local medical care. We have made major
cooperation and sharing has become an end medical equipment and digital medical contributions to global healthcare.Digital PET Helps Children’s Hospital of Mexico Accelerate Helping Malawi Improve Its Healthcare Service
the Diagnosis and Treatment of Children’s Serious Diseases with a Series of Digital Medical Equipment
and Conduct Forward-looking Study on the Diseases
Children’s Hospital of Mexico is a specialized children’s experience and international research cooperation. In In Malawi medical institutions are often unable to provide engineers stayed in Malawi for more than half a year. In
hospital directly affiliated to Mexico Ministry of Health addition United Imaging Healthcare also designed a patients with immediate examinations and treatment addition to maintaining the equipment they also taught
and engages in healthcare education and research. Our “Finding Nemo” themed room for the hospital to help due to equipment shortage. Under the Malawi Health local engineers how to use the equipment during their
digital PET/CT equipment has been used by the hospital soothe children during examinations thereby improving Project by the World Bank United Imaging Healthcare stay. As a result local medical staff greatly enhanced their
improving its ability to diagnose and treat and study the accuracy of examinations and the efficiency of provided the country with uDR 596i a piece of advanced technological ability. Our digital medical equipment has
children’s serious diseases. In July 2024 a number of doctors. With independent innovation and high standards X-ray equipment which greatly improves the examination been used in more than 20 hospitals in Malawi greatly
medical experts and industry participants gathered at United Imaging Healthcare works with global well-known efficiency by shortening a single examination time from 10 reducing the local healthcare resource pressure and
the hospital to celebrate the access of new equipment. universities and medical institutions to improve healthcare minutes to 2 minutes. The equipment also presents clearer protecting the health of the people of Malawi. Our effortsThey also discussed about technology and performance services in Latin America and hit the goal of “To Bring images and helps doctors diagnose diseases precisely. Our have advanced global medical resource equality.diagnosis and treatment of serious diseases patient Equal Healthcare for All”.
23Accessible and Inclusive Healthcare「Promoting Medical Equality Across the Globe」
Setting an Example for China-Africa Collaborative
Healthcare Initiative by Working with Washington
Hospital in Ethiopia
Ethiopia’s medical system hardly satisfies the need for diagnosis and treatment
of diabetes high blood pressure obesity and other chronic diseases. Since 2022
United Imaging Healthcare has worked with Washington Hospital in Ethiopia
and provided the hospital with a series of high-end medical equipment such
as CT and MR. Those equipment with excellent images and performance has
significantly relieved the hospital’s pressure of scanning and promoted precise
diagnosis. In addition both parties cooperate with Washington University School
of Medicine in clinic research and talent cultivation to improve specialized
diagnosis and treatment. Currently the cooperative cardiac MRI project in
progress is expected to fill the gap in this field and makes the hospital become
the first provider of cardiac MRI service in Ethiopia. In the future a series of
high-end equipment and platforms such as uMR Omega uMI Vista uRT-
linac 506c uMammo 890i uOmnispace will be used in the tumor center and
cardiovascular center of the hospital under the second-phase construction.Through these efforts United Imaging Healthcare continuously promotes the
sustainable development of Ethiopia’s healthcare system and contributes to the
improvement of the health of Ethiopian people.
24Accessible and Inclusive Healthcare
Assisting in The “Qingyun Plan·Smart Radiotherapy Software Teaching Lab” Initiated by United Imaging Healthcare
Building a and Wenzhou Medical University Has Been Put into Use to Promote the Development of Radiotherapy Talents
“Industrial To break the bottleneck in radioactive medicine United Imaging Healthcare and Wenzhou Medical University initiated the “Qingyun Plan” - the first radiotherapy talent cultivation
program in the Yangtze River Delta region. Through the full integration of university-Talent Chain” enterprise resources and implementation of five measures including shared teaching practice and provision of more employment opportunities we support the growth of China’shighly skilled versatile radiotherapy professionals. The “Smart Radiotherapy SoftwareTeaching Lab” was put into use in this year and United Imaging Healthcare donated 16
Talents are the important impetus for the innovation radiotherapy systems and 16 radiotherapy information management systems for the
purpose of teaching to create a simulative clinic environment for students. Instructed by
and sustainable development in the medical mentors from United Imaging Healthcare students learned how to use the radiotherapy
industry. Recognizing the importance of talents software and system effectively improving their radiotherapy-related practical skills. WeUnited Imaging Healthcare is committed to building have assisted in forming a closed-loop talent cultivation model of “theoretical study at schoola team of high-quality and professional medical + simulation in the laboratory + clinical practice” gathering momentum for the long-term
talents driving the development of the healthcare healthy development of China’s radiotherapy industry.industry. We also provide professional medical
training to help our employees understand cutting-
edge medical technologies and improve their
service quality and efficiency. At the same time we Holding the First Employee Skill Competition for High-Performance Equipment
are carrying out an international talent cultivation Enterprises in Jiading Industrial Zone to Spread the Spirit of Craftsmanship
program by which our employees can broaden
their horizons and learn global medical knowledge. Adhering to the craftsmanship spirit of “Being Persistent Concentrated and Refined” United
The program aims at laying a solid foundation for Imaging Healthcare has been optimizing the employee skill training and the innovation
and creation system by which our employees have the opportunities to learn and grow.our international development and global medical
As a representative of high-performance medical equipment enterprises in Jiading United
cooperation. Imaging Healthcare organized 208 first-line production employees to attend the 2024
First Employee Skill Competition for High-performance Equipment Enterprises in Jiading
Industrial Zone and Production Skill Competition of Shanghai United Imaging Healthcare
involving welding assembly debugging testing and other front-line production positions
to comprehensively test the employee’s professional skills and practical ability. Through the
competition United Imaging Healthcare has fully explored employees’ potential stimulated
their awareness of innovation and promoted the overall competency improvement of the
teams to meet the needs of various positions. The competition has also helped employees
achieve self-value enhancement and rapid growth.
25Accessible and Inclusive Healthcare「Assisting in Building a “Industrial Talent Chain”」
School-enterprise
cooperation
School-enterprise cooperation can realize the deep integration of of universities and the practical experience of enterprises in the
education and the industry and promote resource sharing between market and accelerate the transformation of research results into
enterprises and universities to further the cooperation across the practical applications realizing win-win development for both sides
industry academia research and medicine. We continue to carry out and creating a good environment for talent cultivation in the medical
multi-channel multi-form and multi-level exchanges and cooperation industry.with universities. We integrate the rich scientific research resources
Sh决an策gh层ai Jiao Tong University ShanghaiTech University Yale University
Focusing on high-level talent cultivation United Imaging Healthcare United Imaging Healthcare exchanges with many professors of School United Imaging Healthcare and the PET Center of Yale University
promotes continuous exchanges about actual projects between of Information Science and Technology and School of Biomedical jointly work on the Neuro Explorer program and have established the
our own mentors and university mentors through the project of the Engineering through training and other activities. United Imaging mechanism of mutual visits among scientists. Professors from Yale“Special Pilot for the Reform of Cultivation of Engineering Master and Healthcare and ShanghaiTech University complement each other University come to United Imaging Healthcare and give lectures forDoctoral Students” to broaden our employees’ horizons and improve through joint cultivation of master students and organization of two or three times every year. During the lectures these professors
their abilities. various research activities which stimulate researchers’ innovation share hot topics of PET technology provide our employees with
potential and expand their innovation thinking. opportunities to update professional knowledge and upgrade their
skills. All of those efforts help us come up with innovative solutions.
26Cutting-Edge
Technology
United Imaging Healthcare keeps exploring technological innovation to make
more people access to advanced technologies. We regard innovation and
R&D as the core driver of our development. We invest in R&D and work with
global universities hospitals research institutions and industrial partners on
medical technology research and innovation. In this way we devote ourselves to
promoting progress and accessibility of medical technologies all over the world.
27Cutting-Edge Technology
Building Diverse R&D and Innovation Systems and Mechanisms
Innovation
In 2024 United Imaging Healthcare developed accuracy of R&D direction reducing decision- and development. In addition the uIPD also
Matrix the uIPD - a product development management making risks. The system adopts structured incorporates sustainable design concepts. It
system rooted in cutting-edge integrated process management setting up stages such as optimizes materials and processes promotes
product development (IPD) concept. The uIPD project initiation development verification and green supply chain management and aids in
emphasizes inter-departmental collaboration release. The Company conducts strict reviews upgrading the ecological and environmental
With the vision of “Leading Healthcare Innovation”
integrating resources across marketing R&D to optimize quality schedule and cost control protection of the industry.United Imaging Healthcare does the best to medical
testing supply chain and others. It ensures the thereby improving the efficiency of research
innovation.United Imaging Healthcare has given full play to the Product R&D Industry-University-Research- Internationalization Strategy
leading role of technological innovation. Through Innovation Medical Collaborative Innovation Implementation
continuous improvement of diverse innovation
matrix we display our forward-looking insights For product R&D and innovation we adhere to In terms of collaborative innovation between In executing our global strategy we adopt a tactic
and practical achievements of medical devices the principle of “putting customer first” and focus industry academia research and medicine of “aiming high for breakthroughs across allinside and outside the industry. United Imaging on clinic demands and customer values. We are we actively partner with many well-known fronts”. Focusing on our high-end products and
Healthcare continues to improve the technology also driven by technology innovation and clinic universities hospitals research institutes and technological excellence we make a breakthrough
innovation system and focuses on the introduction demands to upgrade our products. Practicing industrial partners worldwide. By leveraging both in high-end international healthcare markets
and cultivation of research talents. We also actively the concept of independent R&D and innovation internal and external technological resources and establish a strong presence in the industry.promote the breakthrough in key technology we also bend ourselves to master the core and supply chain networks through our platform- Therefore we have gradually expanded our reach
research realize the efficient transformation of technologies of large medical equipment such driven approach we continuously enhance R&D to other overseas markets and promoted our
innovation achievements in medical products and as medical imaging equipment and radiotherapy efficiency while expanding our integrated product advanced medical devices and innovative concepts
services. Through these initiatives we provide products to realize independent R&D of all high- technology platform capabilities. globally.smarter and higher-quality solutions for the global end medical imaging diagnosis and treatment
medical industry. equipment.
28Cutting-Edge Technology
Driving Products
Upgrade
Product iteration and upgrading have become
essential for enterprises to maintain competitiveness
and drive advancement amid rapid development
of the medical device industry. United Imaging
Healthcare actively adapts to new industry trends
and gives full play to the advantages in independent
R&D and technological innovation. We continuously
drive product upgrades in three key areas:
technological innovation application expansion and
design concept innovation. Through these efforts
we enhance product value through innovation and
fuel upgrades in the medical industry.Technological Innovation MR MI DSA
Targeting critical applications including precise With the introduction of a new generation of AI The DSA product develops "zero-noise" platform
United Imaging Healthcare focuses on R&D of new measurement of complex organisms and imaging algorithm DPR and CT Less AC function focusing on the challenge of noise suppression
technologies and algorithms. By enhancing product biosafety assessments in laboratory settings we the MI products effectively reduce the radiation iMn It产h产e产 i产m产a产g产i产n产g产 c产h产a产in产.产 BDyP lRev产eCrTa gLiensgs oArCig产i产n产a产l 产产产
digital intelligence we continue to drive technological
breakthroughs master core technologies in high-end medical have developed a transportable MRI detector dose of PET/CT scanning imaging. The uCare. aPlEgTo/rCitTh产m产产s 产a产n产d产 o产p产t产im产产iz产in产g产 uhCaardrew.iaQrCe 产in产 产a产 产产产产产产
equipment and industry-wide technological progress. array compatible with 3.0T MRI systems. This iQC quality control function is also introduced c产o产o产r产d产in产a产t产e产d manner it innovatively reduces the
Meanwhile United Imaging Healthcare focuses on reducing enables overall engineering and boosts China’s to reduce the radiation damage to patients and radiation dose in each acquisition mode by more
costs and alleviating the financial burden on healthcare independent innovation capabilities in MRI sector. technicians. than 60% while eliminating visible image noise.thereby continuously improving the accessibility of medical This not only elevates image quality to a new
resources. We are committed to enabling a wider population
to benefit from high-quality medical products and services level but also systematically enhances the signal-
and to improving the health of the entire population. to-noise ratio of the images and improves the CT RT ability to distinguish fine details. The reduction in
United Imaging Healthcare has made remarkable The R&D of the photon counting energy spectrum The R&D of core technologies and complete radiation dose leads to an increase in the ability to
achievements in technical innovation as demonstrated by CT aims to gain independent access to core systems of MR-LINAC and TPS has achieved the work for extended periods. And it is expected that
the impressive technical strength and innovation capabilities
of our products. These achievements have not only enhanced technologies of high-end medical equipment. first breakthrough in radiation therapy in China. the lifespan of key components will be doubled.our market competitiveness but also made an important It enables more people to benefit from the It has also boosted the technical improvement
contribution to the technological progress and industrial technology at lower medical costs. of disciplines such as radiophysics radiation
upgrading of China‘s medical device industry. oncology medical imaging mechanics and
control.
29Cutting-Edge Technology「Driving Products Upgrade」
Application Innovation uAngio Series Products uDR Aurora
United Imaging Healthcare is dedicated to exploring a wide range of The uAngio series products now feature voice-activated control The uDR Aurora series products leverage visual recognition of key
intelligent technology applications to enhance the precision of medical enabling doctors to easily perform auxiliary tasks such as image human body positions to help doctors achieve intelligent and efficient
technologies and the convenience of operations. Our technology manipulation and protocol selection. The human joint detection positioning. In addition they enable precise setting of the exposure
innovations optimize clinical workflows while revolutionizing diagnosis function powered by robot vision enables doctors to position the field of view (FOV) and exposure parameters. These products also
and treatment paradigms for critical diseases. By innovating in patient’s body parts with one-touch automatic motion in place swiftly feature intelligent diagnosis and AI quality control functions improving
technology application we simplify the diagnosis and treatment detect rotation trajectories through 3D scanning. This function helps to examination efficiency by 60% reducing invalid radiation by 44% and
process and improve medical efficiency. To enhance the quality and automatically identify collision risks streamline the scanning process increasing the rate of correct diagnosis by 30%.efficiency of the examination process we strive for perfection in improve the user experience and reduce X-ray radiation dosage.product interfaces and functional interactions developing accurate
and efficient tools to assist in diagnosis and treatment.决u策MI 层Panvivo uExcel Platform uAIFI Platform
The uMI Panvivo platform launched in 2024 brings cutting-edge PET The uExcel platform integrates a comprehensive AI solution including The uAIFI brain-like platform transforms the entire MR examination
detector technology to a more accessible range of platform products. AI-driven body position recognition to aid in positioning intelligent process through intelligent technology. It lowers the barrier to use
Replacing the water cooling system with an air cooling system planning of full-process scanning protocols and contactless whole- the equipment via innovative technologies such as ACS intelligent
significantly reduced the floor space required lowered the installation body motion management. constellation shuttling imaging EasySense intelligent perception
site requirements and improved equipment accessibility. and QScan silent scanning. It enables patients with special needs to
undergo MR scans effortlessly significantly improving equipment
accessibility.
30Cutting-Edge Technology「Driving Products Upgrade」
Design InnovationUnited Imaging Healthcare adheres to the design vision of “Design asVanguard Unveiling Beauty Ahead of Time” and follows the design
concept of “People-oriented Beyond Healthcare”. We fully integrate life
science and technology to create a comfortable user experience address
users’ needs and infuse the product with more humanistic care.Non-toxic materials Lightweight design Intelligent systems
United Imaging Healthcare adheres to the concept of environmental United Imaging Healthcare is dedicated to enhancing the user United Imaging Healthcare participated in a domestic medical imaging
protection and is committed to promoting the lead-free evolution of experience of medical equipment through innovation. We incorporated machine application demonstration project. The project fully tapped
medical equipment. The latest generation of PET/CT products have a lightweight carbon fiber panel into the uDR 380i Pro reducing the the optimization potential of the product in terms of technology
replaced the traditional lead shielding structure with more eco-friendly weight of the 1417 panel from 3.1kg to 2.3kg improving operational functions and user experience through clinical research and reference
materials and technologies effectively reducing environmental convenience and flexibility. to the domestic DSA evaluation system. We have comprehensively
pollution. The mammography DR collimator innovatively applied improved the quality and performance of the imaging machine by
steel instead of lead leaves to enable eco-friendly and harmless X-ray introducing advanced image processing algorithms and refining the
collimation and shielding. These eco-friendly innovations ensure high- user interface. We have also taken into account actual clinical needs
quality medical images while reducing the environmental impact and as well as patient safety and comfort which promotes the wide
决st策eerin层g the industry toward eco-friendly practices. application and development of domestic medical imaging machines
in the medical sector.
31Cutting-Edge Technology「Driving Products Upgrade」
Towards the Future
United Imaging Healthcare is committed to becoming a global leader achievements. For product development we will further integrate AI into
in medical imaging technology innovation with continuous product medical imaging and treatment equipment. Through these efforts we will
and technological innovation. We are always mindful of our corporate improve the overall accuracy and efficiency of diagnosis and treatment
mission of “To Bring Equal Healthcare for All” constantly promoting with the help of digital intelligence meet multi-level medical needs by
the wider use of medical imaging technology and contributing to the optimizing product design and improve accessibility to medical resources.development of the global healthcare industry. In the future for R&D We consistently adhere to the low-carbon eco-friendly philosophy focusing
we will continue to invest heavily in technology products and talent on energy consumption management throughout the product lifecycle. By
cultivation improve internal innovation capabilities and technologies developing new energy-saving technologies we reduce the environmental
and promote the transformation and application of scientific research impact of our products thereby speed up the green transition.决策层
32Cutting-Edge Technology
Cultivating Coordination and Innovation of Industry
Innovation Academia Researchers and Medical Institutions
Ecology In 2024 United Imaging Healthcare continued to work closely with renowned universities research
institutes and hospitals both at home and abroad. We collaborate on talent development and academic
discipline building tackling key scientific challenges in medical engineering with a focus on medical imaging
United Imaging Healthcare is committed to putting patients first. We technology cutting-edge MRI technology and related clinical sciences brain science big data and AI. In this
have built an innovative ecosystem to improve the quality of medical way United Imaging Healthcare promotes interdisciplinary innovation and collaborative innovation between
services enhance the efficiency of medical resource utilization and industry academia research and medicine accelerates the transformation and application of innovation
promote the fairness and accessibility of healthcare. We leverage achievements and contributes to the sustainability of the industry.innovation platforms to create a multi-level and cross-industry
ecosystem. We also actively engage in industry exchanges to share
knowledge and experiences jointly building a positive environment Collaborating institution Collaboration details
for innovation.West China Hospital Application for the National Key R&D Program High-End Medical Imaging Equipment
Lifecycle Value Chain Collaborative Industrial Software Platform
East China Normal University Establishment of collaboration in medical imaging technologyTsinghua University Joint establishment of “Tsinghua University (School of Biomedical Engineering) – ShanghaiUnited Imaging Healthcare Co. Ltd. MRI Joint Research Center”Beihang University Development of “National Medical Research and Industry-Education Integration Platformfor High-end Medical Equipment and Devices”
Shanghai Jiao Tong University ShanghaiTech Joint cultivation of professional degree postgraduates in fields such as AI and health data
University and Xi’an Jiao Tong University analysis biomedical sensing and image processingSun Yat-sen University Cancer Center Conducting national and provincial continuing medical education programs: “AdaptiveRadiation Therapy Workshop”
Peking University Third Hospital Creating a “one-stop emergency radiotherapy” solution effectively alleviating pain
for patients with acute conditions
Ruijin Hospital Breaking radiotherapy silos through digital transformation initiatives
Peking Union Medical College Hospital Building online radiotherapy diagnosis and remote guidance system for cancer patients
Ruijin Hospital Zhongshan Hospital Shanghai Implementing the “Science and Technology Innovation Action Plan” innovative
Fengxian District Central Hospital and Shanghai medical devices application demonstration project
Public Health Clinical Center
33Cutting-Edge Technology「Cultivating Innovation Ecology」
Participating in the “Explorers Program” Promoting Leading the “14th Five-Year Plan” National Key Special
Collaborative Innovation to Achieve a Breakthrough Project to Jointly Make Technological Breakthroughs
in Photon Counting Energy Spectrum CT Technology in CT Slip Rings
We actively work with universities and research institutions In 2024 we collaborated with the Science and Technology In April 2024 a key special project led by United Imaging United Imaging Healthcare partnered with Huazhongto promote the research development and application Commission of Shanghai Municipality and other Healthcare titled “R&D and Application of CT Slip Ring University of Science and Technology Peking Unionof photon counting energy spectrum CT technology. We business representatives at the Explorers Program Using Wireless Power Transmission Technology” was Medical College Hospital the Fourth Hospital of Hebei
are committed to improving the accuracy and efficiency exchange meeting. The meeting kicked off a new round officially launched. It was a part of the national key R&D Medical University and other forces from the industryof medical imaging diagnosis. Traditional CT equipment of collaboration and further promoted the industrial program “Diagnostic and Therapeutic Equipment and academia research and medicine. We leverage theadopts scintillator-based energy-integrating detector application of photon counting energy spectrum CT Biomedical Materials” under the “14th Five-Year Plan”. strengths of all parties in R&D clinical practice and testing.which have limited imaging capabilities. Photon counting technology. Through collaboration we provide research The CT slip ring is a core component of high-end CT By doing so we aim to make breakthroughs in wireless
energy spectrum CT technology in contrast enables high funding for scientists and build a platform for collaborative equipment. Its technological level and localization rate power transmission technology promote the localization
spatial resolution and high signal-to-noise-ratio color innovation across industry academia research and directly impact the performance of CT equipment and the of slip ring components and address the “bottleneck”imaging and is hailed as “the greatest technological medicine speeding up the translation of basic research safety of the industry chain. Currently the domestic slip issues in high-end CT slip rings. We will further driveinnovation in CT in recent years”. Under the Explorers results. In the future we will continue to invest more in the ring mainly adopts mechanical carbon brush technology CT technological innovation and further integrate the
Program United Imaging Healthcare has teamed up Explorers Program broaden collaborative networks and which lags behind the international advanced level. For innovation and industry chains in China’s medical device
with leading scientific research teams in Shanghai to engage more research teams. This strategic expansion will the purpose of overcoming technical challenges to lay sector.work on detector and packaging technology for photon promote the intensive integration of industrial demand a foundation for the performance improvement of CT
counting energy spectrum CT. As the chief scientist of and basic research accelerate technological innovation equipment in the future the project implements wireless
photon counting energy spectrum CT at United Imaging and clinical application of high-end medical equipment. power transmission technology to transform the physical
Healthcare Professor Lai Xiaochun has led the team to Ultimately these efforts empower patients to enjoy more structure and energy transmission of slip rings.achieve significant advancements. The imaging quality accurate and more efficient diagnosis and treatment
of the photon counting energy spectrum CT under services.development is approaching the requirements for clinical
diagnosis and treatment.
34Cutting-Edge Technology「Cultivating Innovation Ecology」
Building a Global Nuclear Medicine Innovation Ecosystem: Co-work Working together to Promote
between United Imaging Healthcare and Ruijin Hospital of Shanghai Jiao the Technological Development
Tong University School of Medicine for Technological Breakthroughs in of One-stop Radiotherapy and
PET/MR and PET/CT Remote radiotherapy
In May 2024 Shanghai Jiao Tong University School of same time the uMI Panorama GS further demonstrated Through active collaboration and exchange with academic On September 9 2024 the first cloud clinic online lung
Medicine hosted an innovation summit. Global nuclear exceptional performance with an ultra-long axial field of institutions the Company endeavors to promote the cancer radiotherapy prescription and treatment plan
medicine experts and representatives from the industry view of 148cm and a 180-picosecond temporal resolution popularity and application of one-stop radiotherapy in China was launched in Guangzhou and Xuchang via
academia research and medical institutions gathered which reshapes the PET imaging pattern. Furthermore it’s and remote radiotherapy and drives forward standard remote collaboration. With the support of the technical
in the summit. They witnessed the unveiling of PET/ equipped with intelligent systems including automated and uniform radiotherapy. In collaboration with Peking team of United Imaging Professor Chen Ming’s team at
MR innovations by the Institute for Medical Imaging patient positioning artifact elimination and whole-body University Third Hospital we’ve developed a one-stop Sun Yat-sen University Cancer Center and Professor Wang
Technology (Shanghai Jiao Tong University - Ruijin - United motion compensation. These technological innovations not solution for emergency radiotherapy to overcome the Pengfei’s team at Xuchang Beihai Hospital worked together
Imaging Healthcare). The innovative applications of long- only enabled better precise visualization of physiological multi-site limitations of traditional radiotherapy. It enables to discuss and design a comprehensive treatment plan
axis PET/CT were also discussed in the summit. Focusing processes in real-time conditions but also support patients to complete the entire process in one place for a lung cancer patient. The plan involved evaluating the
on cross-border cooperation and ecological co-prosperity advanced integrated brain-body research initiatives. eliminating the need for multiple trips. As a result the patient’s medical history pre-chemotherapy efficacy tumor
the summit aimed to break down barriers between treatment time has been significantly reduced from 3-5 target area suspicious nodules esophageal protection
industry academia research and medicine and transform The summit brought together nuclear medicine experts days to 20-30 minutes effectively alleviating pain for CTV delineation and radiotherapy protocols. This action
clinical innovation inspiration into productivity. The from China the United States Germany Italy Austria and patients with acute conditions. aimed to enable remote radiotherapy collaboration
Institute developed a new generation of PET/MR which other nations. Participants explored cutting-edge trends between a national medical center and a prefecture-level
was backed by Ruijin Hospital’s clinical research experience in integrated diagnosis and treatment driving innovations In September 2024 based on the radiotherapy cloud hospital as well as to standardize treatments and ensure
with over 10000 PET/MR cases. 10-minute whole-body in research methods. Global experts also visited the platform of United Imaging Peking Union Medical College physico-technical quality control.multimodal imaging was achieved by virtue of digital headquarters of United Imaging Healthcare to explore Hospital provided online radiotherapy diagnosis and
intelligence providing comprehensive information support the application of long-axis molecular imaging to precise guidance to oncology patients at Central Hospital of
for neurological cardiovascular ontological and other diagnosis tumor microenvironment analysis and new Jinzhou in Liaoning Province.disease research. It enabled a fast silent and low-dose drug research and development. This contributed to the
one-stop solution for children elderly patients with heart scientific and technological transformation accelerating
and brain diseases and breast cancer patients. At the the innovation of the global nuclear medicine ecosystem.
35Cutting-Edge Technology「Cultivating Innovation Ecology」
Industrial Exchanges
and Cooperation
Leveraging its technical strengths United Imaging China International Medical Equipment Fair (CMEF)
Healthcare continues to optimize operations and and the Medical Industry Forum of Jiading Industrial
Attending the China International Medical Equipment Fair (CMEF)
deepen industry exchanges and cooperation in Zone. In addition we also participated other keywith a Number of New Products for the Creation of “Medical Newa bid to build a sustainable industry ecosystem domestic and international conferences for industryQuality Productive Forces”
for the long term. Throughout the year United and technical exchanges. By participating in these
Imaging Healthcare actively participated in global activities we have maintained close communication
Since 2015 United Imaging Healthcare has actively MRI brain platform uSenseCT active perception platform
medical industry events. Key events included with industry experts and partners. We have
participated in the China International Medical Equipment uExcel molecular imaging infinite technology platform
the European Congress of Radiology (ECR) the discussed cutting-edge technology trends shared Fair (CMEF) to promote industry exchange and innovation. and uAiD full-process intelligent imaging platform. These
annual meetings of the European Association of industry knowledge and experience promoted best In April 2024 leveraging technical and ecological strengths platforms empowered hospitals to address diverse
Nuclear Medicine (EANM) the Radiological Society practice and worked together to create a more United Imaging Healthcare showcased a range of cutting- clinical needs and enhance comprehensive diagnostic and
of North America (RSNA) the Society of Nuclear prosperous future for the industry. edge medical imaging equipment at CMEF. This included a treatment capabilities. Exchanges with the participants
new-generation 148cm whole-body PET/CT the industry’s deepened our perception on medical equipment
Medicine and Molecular Imaging (SNMMI) the
first intelligent bionic aerial robot DSA the first integrated intelligence and accelerated industry cooperation. We
CT ring linear accelerator a top-tier research 3T MRI and also jointly drive the industry’s innovative development in
a versatile large-aperture CT for diagnosis and treatment. digital intelligence.Additionally we introduced AI platforms such as the uAIFI
Attending 2024 European Congress of Radiology (ECR)
with a Variety of High-end “Smart” Products
In February 2024 in response to the conference theme of with leading global experts and scholars to discuss the
“Next Generation Radiology” United Imaging Healthcare application of high-field magnetic resonance brain-like
attended the European Congress of Radiology (ECR) platforms and the future direction of medical innovation.with high-end diagnostic and therapeutic equipment We shared the latest academic advancements clinical
such as uMR Jupiter 5T uMR Omega and uAngio 960. research and industry trends. The interaction drove the
By demonstrating the significant advancements of industry’s upgrade in advanced technology concepts
China’s medical imaging equipment to the global medical provided new ideas for global medical and healthcare
community we sought to advance our globalization. development further increasing our influence in the
At the conference United Imaging Healthcare engaged international radiology sector.
36Cutting-Edge Technology「Cultivating Innovation Ecology」
Attending the Annual Meeting of the Radiological Society
of North America (RSNA) to Demonstrate AI Technology Formulation of Industry
Strength in the New Era Standards
In December 2024 in the annual meeting of the leading MRI into the era of LIVE imaging. The DSA uAngio As a leading medical enterprise United Imaging opinion standards for Specification of Operation for
Radiological Society of North America (RSNA) United AVIVA the industry’s first intelligent bionic aerial robot is Healthcare actively participates in the drafting Total-Body PET/CT Imaging. We also collaborated
Imaging Healthcare displayed a range of multimodal equipped with the uLingo intelligent voice system. This
deliberation issuance and implementation of a with People’s Medical Publishing House Shanghai
innovations including uMR Ultra uAngio AVIVA and allows the robotic arm to be moved to a designated part
uOmnispace. United Imaging Healthcare equips the by issuing a voice command during surgery. The system number of national industry and joint enterprise University of Medicine & Health Sciences and
devices with self-developed AI platforms promoting deep supports over 10000 high-frequency clinical commands standards. We give full play to our advantages several other colleges and universities to develop
integration in the medical imaging field from R&D to and free dialogue in all scenes truly liberating doctors’ in technology and innovation to promote the teaching materials on medical device for national
clinical application. By doing so we provide patients with hands. The conference gathered experts and scholars from high-quality and standardized development higher vocational education. In the future we
more accurate and efficient diagnosis and treatment aid various professional fields including medical decision-
of the industry. In 2024 we participated in the will actively engage in the development of more
the transformation of medical imaging technology and makers radiologists and AI specialists. They discussed thespark the industry’s imagination for “medical imaging + potential and application scenarios of AI in radiology and drafting of the standards for Evaluation and industry standards promote the standardizationAI”. The world’s first new generation 3T MRI uMR Ultra is explored the innovation of AI-enabled medical imaging. Routine Testing in Medical Imaging Departments - of medical imaging equipment technology and
equipped with the uAIFI·LIVE platform. This transforms The conference promoted the integration of the medical Part 3-2: Acceptance Tests - Imaging Performance boost the industry’s high-quality development.magnetic resonance imaging from a static “photograph” and healthcare industry with AI and further strengthened of Mammographic X-ray Equipment and the group
to a dynamic “camera” presenting a “live photo” effect. United Imaging Healthcare’s influence in the global
It enables clinicians to observe and understand motion medical technology industry.
37Lean Products
and Quality Service
United Imaging Healthcare regards product and service response speed and quality all in an effort to
service quality as the foundation of enterprise deliver an outstanding customer service experience.development. We ensure the safety effectiveness At the same time we attach importance to supply
and stability of our offerings through a chain management and establish close relationships
comprehensive quality management system and with our suppliers to jointly improve product quality
advanced digital production technology. Always and promote the sustainable development of the
putting customer first we continuously improve the supply chain.customer service management system enhance
38Lean Products and Quality Service
Ensuring Product
Quality and Safety
Taking the quality strategy as an important component of the core
competitiveness United Imaging Healthcare has set up the quality management
goal of “zero defect” which has been deeply integrated into the Group’s
strategy management system. We have constructed a comprehensive quality
management system throughout the life-cycle of product R&D manufacturing
supplier quality and after-sales service. The aim is to achieve accurate
monitoring and continuous optimization across all stages through a digital and
intelligent quality control platform so as to ensure that the safety efficiency and
stability of our products and services reach world-leading levels.At the strategy level we have established a quality-oriented decision-making
mechanism to link quality objectives with business development objectives. This
enables us to ensure the effective implementation of the quality strategy based
on the establishment and implementation of the quality performance indicator
system. Furthermore we put more investments in quality technology innovation
to promote the in-depth application of AI big data and other advanced
technologies in the fields of quality prediction and quality improvement.As a result we have been able to create a new mode of intelligent quality
management.By implementing the “zero defect” life-cycle quality management strategy United
Imaging Healthcare is committed to building a world-class healthcare equipment
brand. In this way we can provide safe and reliable products as well as high-
quality and efficient services to clients around the world and drive the Group
forward to achieve high-quality development.
39Lean Products and Quality Service「Ensuring Product Quality and Safety」
Strict Product
Quality Control
Quality and Safety
Management Mechanism
United Imaging Healthcare strictly adheres to a range of domestic laws and
regulations including the Product Quality Law of the People’s Republic of China
the Regulations on the Supervision and Administration of Medical Devices the
Measures for the Supervision and Administration of Medical Device Production and
the Good Manufacturing Practice for Medical Devices. We also abide by overseas
regulatory requirements for medical devices such as 21 CFR 820 of the U.S. the
MHLW Ministerial Ordinance No. 169 of Japan and the European Union’s 93/42/
EEC(MDD) and 2017/745 MDR to fully guarantee product quality and safety.In terms of internal policies development we have developed Quality Manual
which applies to our products and related services that meet the definition of
medical devices covering all business divisions and related departments. In
addition we have formulated a range of key internal management documents
such as the Quality Management System the Product Development Process the
Production Control Procedures and the Marking Control Procedures. And thus
we can standardize product quality meet the requirements of domestic and
international medical device regulations and standards and ensure the safety of
our products. During the year we continued to improve our quality processes
updating a total of 184 quality and safety management documents thereby
constantly strengthening the foundation of our quality systems.We have a well-established organizational structure for quality management
which encompasses a Quality and Compliance Management Committee
responsible for managing and monitoring product quality to ensure that all of
our products meet industry regulations and regulatory standards. In addition
we have constructed a product quality life-cycle management system to
control quality at all stages including product R&D production procurement
and installation services. We have also formulated product risk management
procedures to strengthen post-marketing supervision and secure the actual
effect and safety of our products. All these efforts are aimed to ensure the
quality and safety of our products at every stage.
40Lean Products and Quality Service「Ensuring Product Quality and Safety」
Quality and Safety
Management Certificates System certificates
and Audits
By the end of the reporting period the quality management system certificate Quality Management System Certificate ISO 13485:2016 Medical Device
of United Imaging Healthcare covered all factories ensuring consistent quality Management System Certificate and Medical Device Single Audit Program
United Imaging Healthcare always implements
management standards across all manufacturing facilities. Moreover the fully (MDSAP) Certificate. Among them the MDSAP certificate covers the markets of
strict requirements relating to product quality
marketed products including MR PET/MR CT PET/CT RT DR DSA as well the U.S. Canada Japan Brazil and Australia laying a solid foundation for United
management and environment health and safety. By
as medical image post-processing software have obtained ISO 9001:2015 Imaging Healthcare to keep a competitive edge in the global market.taking the initiative to obtain various types of system
certificates and accepting internal and external
audits United Imaging Healthcare continuously
improves product quality and ensures operational
compliance.ISO 13485 Medical Device Management System ISO 13485 Medical Device Management System ISO 13485 Medical Device Management System
Certificate for Shanghai Manufacturing Facility Certificate for Wuhan Manufacturing Facility Certificate for Changzhou Manufacturing Facility
American Systems Registrar LLC a provider of third-party system registration and
accredited by the ANSI National Accreditation Board attests that:
UIH AMERICA INC./UIH TECHNOLOGIES LLC/
5281 Clyde Park Ave. SW Suite 1
Wyoming MI 49509 USA
www.asrworldwide.com UIH SOLUTIONS LLC
616-942-6273 UIH AMERICA INC. UIH TECHNOLOGIES LLC UIH SOLUTIONS LLC
9230 KIRBY DRIVE 9380 KIRBY DRIVE 9370 KIRBY DRIVE
HOUSTON TX 77054 HOUSTON TX 77054 HOUSTON TX 77054
with a scope of:
CONTRACT MANUFACTURING DISTRIBUTION INSTALLATION AND SERVICING OF
MAGNETIC RESONANCE IMAGING SYSTEM DIGITAL MEDICAL X-RAY IMAGING
SYSTEM COMPUTED TOMOGRAPHY X-RAY SYSTEM AND EMISSION COMPUTED
TOMOGRAPHY SYSTEM
has established a quality management system that is in conformance with the International
Quality System Standard
ISO 13485:2016
ASR Certificate Number: 8632
Date of Certification: October 10 2024
Date of Certification Expiration: October 9 2027
Date of Initial Registration: October 11 2021
Revision:
Re-Issue Date:
President
CERTIFICATE OF REGISTRATION
ISO 13485 Medical Device Management System MDSAP Certificate
Certificate for U.S. Manufacturing Facility
41Lean Products and Quality Service「Ensuring Product Quality and Safety」
Audit assessment
During the reporting period we received a total of
38 audits from domestic regulatory authorities and
third-party certification bodies. The audits included
but were not limited to: registration inspection of
the China Good Manufacturing Practice for Medical
Devices System audits of the ISO 13485:2016
Medical Device Management System ISO 9001:2015
CT MDR HSW MDR MI MDR RT Software MDR XR&MR MDR
Quality Management System and MDSAP audit
Certificate Certificate Certificate Certificate Certificate
and flight inspection under EU Medical Devices
Directive 93/42/EEC (MDD) audit under EU Medical
Device Regulation 2017/745 MDR INMETRO factory
inspection NRTL (Nationally Recognized Testing
Laboratory) factory inspection and CTF (Customers
Testing Facilities) factory inspection with an audit
pass rate of 100%.uCT ATLAS Astound uCT ATLAS NRTL uEXPLORER NRTL uMI Panorama uMI Panvivo
NRTL Certificate Certificate Certificate GS NRTL Certificate
Certificate
Total audits received from domestic regulatory
authorities and third-party certification bodies
38
Audit pass rate uMR Jupiter NRTL ISO 9001 Quality ISO 9001 Quality Management uMR770 uMR780 NRTL
Certificate Management System System Certificate for Wuhan Certificate
100 Certificate for Shanghai Manufacturing FacilityManufacturing Facility%
42Lean Products and Quality Service「Ensuring Product Quality and Safety」
Quality and Safety Testing
United Imaging Healthcare incorporates strict product testing into unit or equivalent with a 100% test execution rate and pass rate effectiveness of the final products. In 2024 the Company carried out a
the quality and safety management stage. Focusing on compliance required. And meanwhile we also conduct external customer cumulative total of 10.2121 million tests covering 184600 test cases
with product quality and safety management standards we conduct evaluations that cover customer experience workflow and interface involving more than 1955 components and nearly 230 systems with
product risk management testing design and clinical evaluation interaction. The evaluations cover the entire system the product the coverage rate reaching 100%.testing and product reliability testing. In addition to continuously software or a particular function and application of the product to
optimizing the production testing and quality control process we serve as a complement to customer inputs on product requirements. In addition to performing internal product testing we place equal
also strengthen the proactive and preventive nature of testing and emphasis on partnering with external organizations for product
implement the main responsibilities for product safety thereby We have set up a dedicated laboratory to test and verify the reliability testing. We have maintained partnership with Rheinland Technology
resolutely guaranteeing the effectiveness and safety of the products. and stability of our products under changing environmental (Shanghai) Co. Ltd Rheinland Technology (Suzhou) Co. Ltd TUV
conditions. Equipped with advanced testing equipment the SUD Certification and Testing (China) Co. Ltd. DEKRA Testing and
We rigorously control the product quality testing process by laboratory is capable of performing a wide range of tests including Certification (Suzhou) Co. Ltd. Bureau Veritas SGS CTI and DEKRA
formulating the Reliability Testing Standards the Packaging Reliability environmental vibration shock and durability tests. It also follows as well as other third-party certification organizations. In doing so
Testing Standards the Signal Integrity Testing Standards the HALT Testing strict test specifications to ensure that the quality and reliability of we jointly assess the quality and safety of our products in an all-
Standards and other product testing guidelines. This enables us to products are comprehensively assessed and guaranteed at all stages round way to ensure that our products meet market standards and
regulate and supervise the material and product testing so as to from design to manufacturing. requirements and to guarantee the quality and safety of our products
ensure the authenticity accuracy completeness and traceability of the in all aspects.results. We continuously promote product production testing and quality
control. By developing the Design Transfer the Process Development the
We follow the Risk Management Procedure to identify potential hazards Production Control and other production management processes we
and hazardous situations in advance throughout the product life-cycle. clarify the quality standards of all product production stages. We also
Besides we minimize the overall residual risk of our products through implement a rigorous raw material inspection and control process
design protection provision of safety information and user training assessing material risks and implementing appropriate control
to effectively prevent potential quality and safety issues. In addition measures to ensure that raw material quality meets production In 2024 the Company executed Covered
we conduct extensive analysis of the products’ usage environment requirements. At the process development and validation stage we
and key characteristics. For example we design diverse testing use analysis methods such as FMEA to identify potential defects and
scenarios that cover both common usage and extreme conditions prevent quality issues by improving process flow and enhancing quality 10+ 15+
while focusing on in-depth testing of key stages and identifying and testing. During the production process we develop an integrated million tests thousand test items
resolving potential problems and flaws in the product design through control program including personnel qualification management
repetitive testing temperature cycling and more. environmental monitoring equipment maintenance and product
sampling to ensure the precision of the product manufacturing
We perform design validation and clinical evaluation of our products. process. Addressed Both the coverage rate and
We engage clinical medical experts to evaluate and continually pass rate are required to reach
optimize the interactivity image quality and workflow of our products The final product testing and inspection stage involves extensive and
to ensure that our products are functionally specialized refined and detailed testing and inspection of all products before they are shipped 184.6
intelligent and can meet clinical needs. At the design validation stage out with over 15000 test items covering key technical indicators such 100%
thousand test cases
we require prototypes to meet the standards of an initial production as functionality performance and safety. This ensures the safety and
43Lean Products and Quality Service「Ensuring Product Quality and Safety」
Quality and Safety Training Course study Activity empowerment
and Promotion- We train our managers R&D staff and quality management - We conducted quality activities with the theme of “Responsibilitypersonnel on domestic and international medical device regulations Details Excellence - Operation Bright Sword” for Wuhan Changzhou
United Imaging Healthcare recognizes the importance of quality and and international standards across China the EU the U.S. and other and Shanghai Manufacturing Facilities to promote the creation of an
safety training. We integrate product quality management into the countries to ensure that employees fully understand and comply advanced quality culture.daily work of employees and make efforts to strengthen employees’ with regulatory requirements.awareness of quality management. In this way we ensure that - We launched the “Let’s find fault” quality campaign for installation
employees have a thorough understanding of the connotation of the - For all employees involved in quality and safety we offer them and service engineers around the world to improve product quality.Group’s quality and safety management standards and procedures courses on various procedures including those in the Quality
thereby reinforcing the concept of responsibility for quality and safety. Manual the Product Development Process the Production Control - We organized all staff to participate in QCC (Quality Control Circle)
Procedures and the Marking Control Procedures to ensure strict activities to push forward the application of innovative tools and
To ensure that employees fully understand and fulfil their compliance with the Group’s processes and standards. methods.responsibilities United Imaging Healthcare conducts full-coverage
quality and safety training for all employees including interns and - We provide a wealth of training courses for R&D process
outsourced personnel. By the end of the reporting period a total of Cultural developmentsales installation service and quality management personnel
338850.477 hours of product quality and safety training had been covering the basic and cutting-edge knowledge of various medical - In 2024 we pushed a total of 42 quality articles and activity
delivered across the Group covering 468513 employee participations. equipment such as the basics of magnetic resonance sequences notifications to all employees through the subscription of QM
and the principles of PET/CT with the aim to reinforce the Broadcasting Station covering industry regulations standards and
We plan and implement annual quality control and product safety professional knowledge base of our staff. interpretations and quality micro classes getting a total of 26898
training based on the requirements of medical device regulations views. The efforts effectively enhanced employees’ knowledge and
and standards following the latest regulatory trends of authorities. - We organize all employees to study the Quality Manual Chairman’s understanding of quality management.Meanwhile we carry out product quality and safety training through Guidelines on Quality Policy Dissemination and Implementation and
a variety of forms such as text or video classroom training self- the EHS Management Manual to consolidate and enhance the - We also regularly publish the internal publication Quality Journal
study training and periodic remote online courses online training awareness of product quality and safety among all employees. helping employees to keep abreast of changes in industry standards
on electronic systems and training on self-media subscriptions. On and regulations and to stay on top of quality management. A total
this basis we conduct personalized quality training for different - We organize R&D process production sales installation service of 60 issues of the publication had been released by the end of the
departments like R&D production service supply chain management and quality management personnel to attend hands-on training reporting period.and marketing based on their business characteristics to meet the including software development interface testing after-sales
learning needs of different employees and to promote the sound product knowledge and other practical courses to enhance the - We operate the “Quality Regulations Affairs” public-facing WeChat
development of quality products. practical skills and job adaptability of employees. Official Account to share our understanding of industry regulations
and standards and our experience in quality management and to
- We provide all new employees with training courses such as the popularize the knowledge of quality management. Up to the end of
Quality Management System and the EHS Environment and Health the reporting period we had pushed more than 80 in total articles
and Safety to cultivate among them a correct awareness of product through the account which had gained a total of 3703 followers.quality and safety. The cumulative times of view in 2024 is 23726.
44Lean Products and Quality Service「Ensuring Product Quality and Safety」
Reinforcing
United Imaging Healthcare “Quality Month”
Multi-themed Activities Production Safety
In response to the call of the National Quality Month campaign United Imaging and surprises to deliver more fun and increase the participation of employees. United Imaging Healthcare continues to intensify
Healthcare carried out “Quality Month” activities in September 2024. With a The “Quality Month” activities not only help employees to learn the latest production safety management and ensure the safety of
theme of “Quality - The Enabler of Lasting Excellence” the activities emphasized quality management knowledge and skills but also give employees a deeper production operations by managing production safety
the key role of quality in the long-term development of the company. During understanding of the application of quality management in practical work objectives conducting production safety inspections
the Quality Month we organized a number of special projects including through practical case studies and in turn propel the building of a quality strengthening production safety training for employees
the Quality Forum the Quality Knowledge Pass and the Quality Navigator culture. and organizing safety emergency drills.Selection. We also designed six special booths with brainteasers trendy thrills
Management of production
safety objectives
We adopt controls that engage different functional
departments at different levels to ensure effective
management at each stage. We hold regular departmental
meetings to review the achievement of objectives
analyze the root causes of failure and formulate targeted
improvement measures with follow-up actions in place to
ensure that the measures are effectively implemented and
facilitate the achievement of objectives.Safety emergency drill
We develop and implement annual emergency drill plans
covering situations such as chemical leakage electric
shock fire and CPR first aid. Meanwhile practical training
is conducted as part of the Safety Month activities to
enhance employees’ emergency response capabilities.
45Lean Products and Quality Service「Ensuring Product Quality and Safety」
Operational safety and security measures
- We keep on improving our production safety effectively protects operators from falling and ensures
management standards. We have updated the Hazard work safety.Identification Table and the Environmental Factor
Identification Table and newly formulated a range of - At the Manufacturing Facilities radiation dose alarm
production safety procedures and standards such as devices are additionally deployed in the shielded rooms
the External Construction Procedures the Safe Practices for and seamlessly connected to the dose monitoring system
Coil Turning and the Temperature Gradient Gel Touch-up for real-time monitoring. Once excessive doses are
Procedures. detected real-time alarms are issued to remind the on-site
staff.- We have built a multi-level and comprehensive inspection
system including daily inspection departmental - To address the high temperature of the dust removal
inspection CEO inspection and external audit to closely equipment due to long operation time automatic spray
monitor the production process and ensure risk-free sprinklers and a dust collector temperature control alarm
production safety. system are installed to automatically cool down the
equipment when the temperature is too high and to notify
- The U.S. Manufacturing Facility has introduced special the maintenance personnel to take proper measures in a
safety equipment for working at height including safety timely manner.belts connecting ropes and anchorage points which
Production safety training
- Workshop training: Workshop-level safety education is workshop training. Each department and team conducts
provided for employees and special safety training is also customized safety training at least once a month. We also
provided for on-the-job employees on a regular basis encourage cross-departmental communication for sharing
including forklift and crane safety education radiation best safety practices.safety training and electrical training. We also provide
monthly safety training for all employees including - Group level training new employees are required to
interpretation of the latest safety regulations and analysis complete comprehensive health and safety training
of accident cases. and pass exams upon joining the Group. The QM EHS
department regularly organizes safety publicity and
- Department and team training: New employees are system regulation training within the Group to ensure that
required to receive team safety education after completing employees comply with relevant laws and regulations.
46Lean Products and Quality Service「Ensuring Product Quality and Safety」
Boosting Digital Transformation
United Imaging Healthcare actively promotes digital transformation by
introducing automation equipment and devising digital and intelligent business
processes thus improving production and management efficiency and
enhancing market competitiveness.By applying automated equipment we focus on improving production efficiency laying a In addition we constantly promote the building of digital systems and process optimization to
solid foundation for the delivery of high-quality products. achieve intelligent production management.Automated spray It can replace the original manual dipping operation ensure the uniformity and consistency ERP business Shanghai Manufacturing Facility has launched an ERP rebuilding project and business process
coating of coating using the high-precision servo positioning technology and effectively shorten the process reform covering key aspects such as master data standardization supply chain integration
operation time. optimization production supply and marketing collaboration and business and finance integration. This
has improved the collaborative efficiency of production sales R&D and management.DBB automatic The rapid and accurate recording of serial numbers through a code scanner effectively Testing of Changzhou Manufacturing Facility has installed 200 monitoring and testing spots to visualize
tightening resolves the issues of low efficiency and poor traceability in the manual tightening process networked space and applied IoT technology to centrally monitor magnet system data and issue alerts
equipment saving assembly time and reducing space occupation. monitoring for abnormalities.
2D crystal The combination of piezoelectric injection valves and cooperative robots achieves a stable and Digital Wuhan Manufacturing Facility has completed the setup of an asset management system while
dispensing uniform dispensing effect. Customized suction cup grippers and 6-axis cooperative robots are collaboration putting the MES/WMS system into operation significantly improving the level of synergy in
equipment adopted to fit crystals of varying sizes effectively reducing single-crystal production time and management planning production warehousing and quality management.improving dispensing volume accuracy. system
Welding robot We have achieved fully automated robotic welding of key components such as pressure vessel System Wuhan Manufacturing Facility has introduced real-time monitoring quality management
workstation cylinders placeholder cavities liquid helium heads cold screen heads liquid helium tanks integration material tracking intelligent warehousing and electrostatic monitoring systems to achieve
and vacuum cylinders thereby enhancing welding quality while reducing labor costs. management multi-system integration and ensure the accuracy and consistency of production processes.Automatic forming With pre-set parameters the machine can continuously feed materials and form them Management via The US Manufacturing Facility has built an online review platform and linked the platform
machine for pins automatically. This reduces the processing time of each material and is highly cost-effective. online platform to warehouse forms for digital and semi-automated management of material warehousing
of resistors in tape- requisition and pickup processes improving work efficiency and accuracy.and-reel packaging
Automatic testing Automation software is adopted to control machines to perform automatic repetitive tests
through machines and reduce manual operations.controlled by
automation software
47Lean Products and Quality Service
Providing Premium Standardizing Supervision
Service and Management
United Imaging Healthcare strictly complies with the risk assessment recall initiation recall notification
requirements of laws and regulations in China and and recall execution. In addition we have put in placeUpholding the commitment to “Customer Care and Value Creation throughout the location where the Group operates such as the management systems such as the Vigilance SystemProduct Lifecycle” United Imaging Healthcare provides high-quality service Law of the People’s Republic of China on the Protection the Emergency Management System for Medical Device
throughout operations. We constantly improve the customer service of Consumer Rights and Interests and the Use of Quality Quality and Safety Incidents and the Focused Monitoring
management system and optimize the customer service process to ensure the Management System of Medical Devices in Regulations. We Management System for Medical Device Adverse Events to
provision of high-quality customer service striving to establish a brand image uphold product risk management standards as well as standardize management responsibilities and build a
worthy of customer trust. the standards and specifications for product safety and collaborative emergency response system.basic performance and continuously improve service
quality and efficiency to enhance mutual trust with our To realize effective control of product quality and
customers. safety risks we have set up an Adverse Event and
Crisis Management Team composed of the Group’s
We have issued the Product Risk Management the Post- top management which is responsible for monitoring
Market Supervision and Regulation Procedures and adverse events. The Post-Marketing Supervision
the On-Site Upgrade Procedures to standardize the Department (PMS) carries out specific post-market
supervision and management of marketed products supervision work and takes measures according to the
identify potential safety risks and take appropriate requirements. In addition Sales and CS collect feedback
measures in a timely manner. We have formulated a from the customers and conduct customer visits. At the
number of regulations such as the Complaint Handling same time we have established an efficient handling
Procedures the Service Management Procedures and process. Engineers of the PMS are required to report
the Customer Satisfaction Procedures continuously adverse events from regulatory agencies and the
optimized the customer service management system adverse event monitoring system in a timely manner.and perfected the process of dealing with customers’ Once any serious injury or group adverse event is
complaint promoting the steady improvement of reported the management will initiate investigations
customer satisfaction. Also we constantly improve the into the reported event within 12 hours and take
United Imaging Service Engineer’s Manual to clarify the measures such as discontinuation of use suspension
service specifications of the engineers and improve of sale and recall according to the investigation results
their service levels. In response to product recall so as to minimize the negative impacts of the adverse
we have fine-tuned the Recall Management System to events.further clarify recall steps like information collection
48Lean Products and Quality Service「Providing Premium Service」
Ensuring Service Quality
We are constantly improving our customer service system. We strengthen We have established a standardized customer to address concerns ensuring stable operation of
customer service management through measures such as updating system complaint handling process to clarify the equipment to create lasting value for customers.standards optimizing inspection mechanisms and refining project management responsibilities and coordination mechanisms at all
and actively respond to customer demands and advice. In this way we satisfy levels thus ensuring that customer complaints are We have formulated the Customer Satisfaction
the diverse needs of our customers and continuously improve the quality of our handled promptly and effectively. In the event of Procedures specifying that the Strategic Marketing
customer service. customer complaints the RCS Leader and the Service Department is responsible for customer satisfaction
Sales Leader at the provincial level are responsible surveys. The department prepares an annual
for preliminary handling of the complaints at the research report based on the analysis of the
technical and non-technical levels respectively. The feedback information and survey results providing
BM makes the final decision on disputed complaints. ideas for improving products and services. Each
RCS Leader needs to coordinate resources on site related department will formulate improvement
Service management system Service inspection and review solve problems and request assistance from the measures based on the survey results to improve
In 2024 we added the United Imaging Installation Engineer’s We have added unannounced on-site RTS inspections regional leader if necessary. Any complaint that customer experience. During the reporting period
Manual on the basis of the United Imaging Service Engineer’s as well as unannounced on-site inspections near the cannot be resolved within 7 days will be escalated to we conducted surveys on customer satisfaction
Manual to set up more comprehensive installation locations of the TA of Installation Department and the the regional headquarters. The regional headquarters by multiple means such as letters phone calls
standards. This newly added manual provides technical regional TA. The focus is on inspecting the work tools and
will coordinate resources or escalate the handling and return visits. Through these means we collect
guidance for engineers during the installation process and footwear tools and equipment on-site 7S management
ensures that all installation activities comply with industry and clocking-in and -out practices in the customer priority according to the urgency to ensure that adequate customer feedback in order to continuously
standards and the Group’s policies. service process to further enhance engineers’ awareness customer complaints are handled promptly and optimize the quality of products and services and
of good service practices. We strictly enforce the CS- properly. By the end of the reporting period United improve customer satisfaction. In 2024 the customer
EHS Safety Management Procedures organize monthly Imaging Healthcare had a 100% customer complaint satisfaction rate reached a relatively high level of
departmental safety meetings report and follow up on
handling rate. 98.3%.customer safety incidents to prevent similar incidents.We respond proactively to customer service needs and
provide high-quality solutions in an efficient manner.We provide a 7/24 human service hotline ensuring
Service data management Service assurance measures that we respond to repair requests nationwide within
In 2024 we developed 170+ customer service data We continuously optimize project-side delivery 10 minutes and provide a solution within 1 hour. In
management dashboards for our internal systems visualization and process mechanisms improve server- addition we ensure that engineers arrive at the site
improving service quality and speed of response by side installation standards and service models in
within the specified time according to the city level.identifying and eliminating unnecessary work. an effort to improve delivery quality and customer
satisfaction. Meanwhile we promote butler-style services We implement a support mechanism with three levels
to tap into customers’ potential needs respond promptly of escalation for fault diagnosis to ensure that on-site
and efficiently to resolve problems and achieve closed- engineers receive the necessary and timely technical
loop management. We further enhance customer support. With the Solar platform we remotely monitor
experience through regular inspections and customized
the operating status of equipment promptly identify
solutions.and warn of potential issues and respond rapidly
49Lean Products and Quality Service「Providing Premium Service」
We continuously optimize our customer service training system. For product service training sessions and customer training sessions with
instance we regularly provide our engineers with relevant training more than 900 participants from over 30 countries and regions. The
through various methods such as online and offline training biweekly center also conducted advanced product service training to continuously
technical exchange meetings and monthly meetings to continuously improve engineers’ technical skills and troubleshooting capabilities. By
improve the capability and quality of customer service. In this year the the end of the reporting period the Company’s global service network
technical support department conducted a total of 38 training sessions covers over 200 cities in more than 85 countries with more than 1000
on new products and iterative projects covering 583 employees. The service engineers. We have established regional service centers in 18
department also produced 27 overseas technical briefings to provide countries and regions and over 30 global spare parts warehouses.real-time updates on product developments and roll out solutions. The Relying on those capabilities our international service operation
after-sales service training center organized 69 TTT training sessions capability has been on the rise.Countries covered Cities covered
85+200+
Service engineers
1000+
Established regional service centers in 18 countries
and regions global spare parts warehouses
30+
50Lean Products and Quality Service「Providing Premium Service」
Advanced Product Training
for Customer Service Engineers
In 2024 the after-sales service training center carried and improved their ability to diagnose and solve
out advanced product training for customer service equipment faults. The training program not only
engineers including uCT uXR and uMR product enhances the professional skills of talents but also
training. The training helped engineers master promotes the sharing of knowledge and experience
the basic operating principles of each product among teams to ensure high-quality service.
51Lean Products and Quality Service
Implementing
Responsible
Purchasing
United Imaging Healthcare is constantly promoting
the building of a responsible and high-performance
supply chain management system. We have
formulated policies such as the Supplier Management
Procedures the Supplier Audit Procedures Requirements
and the Supplier Code of Conduct to standardize
the procurement management process. We pay
attention to the performance of suppliers in fulfilling
their environmental and social responsibilities and
include this in assessment so that we can work
together to practice the concept of sustainability.We comprehensively monitor and evaluate potential
risks in the supply chain identify and prevent any
risk factors that may disrupt our business thereby
ensuring the continuity and stability of the supply
chain. Meanwhile we actively communicate and
collaborate with our suppliers. Through initiatives
such as regular exchanges and joint training we
strengthen communication with them to explore
innovative solutions together in an effort to promote
the robust development of the industry.
52Lean Products and Quality Service「Implementing Responsible Purchasing」
Supplier Quality Management
2024 Supplier Audit/Evaluation Coverage and Frequency at All Levels
United Imaging Healthcare always adheres to the concept of responsible
purchasing to establish standardized norms in the processes of supplier Supplier Type Coverage Rate Frequency of Audit/Evaluation
admission qualification audit evaluation and elimination.Tier 1 supplier 100% An annual evaluation is conducted
An audit is conducted every two years
Supplier evaluation
Tier 2 supplier 100% An annual evaluation is conducted
An audit is conducted every two years
In the admission stage we conduct a rigorous substance control and employee occupational
screening and review of all candidate tier 1 2 health and safety. Tier 1 and 2 suppliers are
and 3 suppliers taking into account business assessed once a year while tier 3 suppliers are Tier 3 supplier 100% An evaluation is conducted
needs and professional opinions from relevant assessed once every two years. For suppliers that every two years
departments to ensure that suppliers satisfy the fall short of our requirements we will urge them
admission conditions. In 2024 we introduced 15 to make improvements and if necessary we will
new suppliers and the approval rate was 100%. implement an elimination process. In 2024 we Supplier audit
Meanwhile we regularly evaluate our tier 1 2 conducted annual assessments on 326 tier 1 2
and 3 suppliers in our day-to-day management. and 3 suppliers with a compliance rate of 100%. We conduct a comprehensive audit for our tier 1 that all certificates are up to date. By the end of
The evaluation criteria cover multiple critical A total of 98.2% of suppliers obtained third-party and 2 suppliers every two years which includes the the reporting period 100 tier 1 and 2 suppliers
areas such as technical support capabilities quality system certification further ensuring the quality system audit product audit and environmental had been audited with a 100% completion rate
business partnership support quality control reliability of product quality in the supply chain. requirement audit. We also urge suppliers to rectify any and 68 nonconformities had been rectified. We
environmental management hazardous issues identified during the audit. For tier 3 suppliers inspected and updated the systems or agency
we conduct a comprehensive qualification check and certificates of 111 tier 3 suppliers with a 100%
file review auditing agents’ qualifications and quality audit completion rate.New suppliers introduced in 2024 Approval rate
system certification and other certificates. This ensures
15100%
Annual assessments on 326 tier 1 2 and 3 Suppliers with third-party quality system
suppliers with a compliance rate of certification
100%98.2%
53Lean Products and Quality Service「Implementing Responsible Purchasing」
Supplier Environmental We set clear requirements and sign compliance commitments with our signed the Supplier Code of Conduct with all suppliers to eradicate corruption suppliers in the areas of environmental protection adherence to business and bribery and promote integrity in the supply chain. By the end of the
and Social Risk ethics and safeguarding the health and safety of our employees. We also reporting period all suppliers had signed the Supplier Code of Conduct.conduct admission assessments and reject suppliers that fall short of
Management our standards. Meanwhile we conduct annual assessment and audit of In terms of employee health and safety we focus on whether suppliers
suppliers covering environmental and social responsibility indicators. If have obtained the ISO 45001 certification for occupational health systems
a supplier fails to meet the performance requirements we will conduct based on our Supplier Management Procedures and requiring suppliers
a quarterly assessment. If the supplier still fails the assessment we will without relevant certifications to equip their employees with safety and
execute the elimination process. protective gears formulate safety and protective measures and pay
workers’ compensation insurance for their employees.In terms of environmentally friendly materials we have clearly set
environmental protection requirements in the quality agreements and Based on the results of the annual supplier assessment and audit in
contract orders for product procurement. We emphasize that the materials 2024 all suppliers of United Imaging Healthcare fully comply with the
used by suppliers must comply with environmental protection standards. requirements in terms of environmental protection business ethics
We have established an information system namely the Green Product standards and labor and employment practices.Management (GPM) platform to comprehensively monitor and manage the
environmental protection indicators of purchased materials. In addition we actively encourage suppliers to introduce energy
conservation and emission reduction measures in the production and
In terms of business ethics we have signed the Integrity Statement with operation process and to adopt clean energy such as solar and wind
all employees to clarify the requirements for integrity in the procurement power. Together we promote the green transition of the supply chain.process and ensure the integrity and honesty of procurement. We have
54Lean Products and Quality Service「Implementing Responsible Purchasing」
Supplier Synergy Development
To jointly promote the sustainable development of the supply
chain United Imaging Healthcare is committed to growing together
with suppliers. We carry out diversified supplier training while
strengthening communication with suppliers by actively participating
in industry events.Supplier Empowerment Supplier Communication
We formulate and implement annual training plans for all tier 1 2 In addition we conduct supplier training satisfaction surveys to collect We actively participate in industry supply chain associations and
and 3 suppliers and assess supplier quality representatives after the feedback and advice for training improvement. In this year the level related activities to strengthen industry exchanges and promote
training. The assessment covers quality and compliance requirements of suppliers’ satisfaction with the training content and practice sharing the building of a sustainable ecosystem. In 2024 we participated
and qualified participants are awarded the JQE certification. reached 100%. in organizations and activities such as the China Medical Device
Meanwhile we carry out special training covering quality system Equipment Association the China Federation of Logistics &
standards United Imaging Healthcare quality standards laws and Purchasing Medical Enterprise Supply Chain Association the
regulations and ESG management requirements to continuously Tenth Medical Device Supply Chain Annual Conference and the
promote supplier development. The forms of training include online China International Import Expo to optimize partnerships with
knowledge sharing public account promotion quality meetings upstream and downstream businesses and achieve synergy
procurement technical exchange meetings and individual training. development of supply chain companies.Annual Training Specialized Training
We organized annual training for all suppliers on the theme of We have completed more than 100 specialized training sessions for“Building a High-Quality Ecosystem Together Creating a World-Class suppliers and here are some of the examples. We shared packagingQuality Brand”. The training covered key topics such as customer asset experience through the JQE Club platform to help suppliers optimize
management management of environmentally hazardous substances packaging management. We organized quarterly business reviews
material confirmation change control control of non-conforming (QBR) to help suppliers with declining quality develop improvement
products handling of quality issues and appearance quality control. measures. Our Joint R&D Team coached 11 suppliers to improve
The training also included relevant quality regulations and standards their quality management and process control capabilities. We
as well as environmental regulatory requirements. conducted online Green Product Management (GPM) training
for 20 suppliers to ensure that they comply with environmental
regulations.
55Equality Diversity
and Common Growth
United Imaging Healthcare always adheres to the opportunities as well as smooth communicationcore values of “customer-centered innovation- channels and actively listen to and respond to theirdriven and striver-oriented development” and needs supporting our employees’ career growth
the mission of “To Bring Equal Healthcare for All”. and helping them achieve their personal goals. In
We regard employees as the core driving force to addition we provide employees with a full range
promote sustainable development of the enterprise of welfare systems and safeguards for health and
and firmly protect the basic rights of employees. The safety. The aim is to create a happy and harmonious
Group is committed to creating an equal inclusive workplace and promote the common growth of
and diverse workplace. We provide employees employees and the Company.with a variety of training and career development
56Equality Diversity and Common Growth
Continuously Deepening
Talent Strategy
United Imaging Healthcare prepares the annual investments. The overall plan will be put in place
human resources budget and overall human after been approved by the Group’s Executive United Imaging Healthcare continues to promote human capital
resources plan for the following year based on an Management Committee (EMC). Meanwhile we development and deepen the talent strategy. We are committed
analysis of its strategy and annual business plan as conduct human resources data analysis on a to building diverse talent pools and attract global talents through
well as the performance of current team members. monthly basis to inform human capital allocation innovative recruitment strategies to support the diversified and
The plan includes the number of employees by decisions. The analysis includes the total number internationalized development of our business including but not
function and job level for the next year employment of talents staffing status talent introduction (social limited to the following major directions:
types (full-time employees interns part-time recruitment and campus recruitment) talent
employees outsourced employees and rehired loss and other aspects covering all areas of R&D
retirees) labor cost investments and key position marketing operations and functions. Talent for key R&D positions
This talent pool is for experts and engineers with a solid
background in product marketing project management product
management systems engineering and other fields. It aims
to promote product R&D and management and ensure United
Imaging Healthcare’s sustained leadership in the medical
technology sector.International talent
This talent pool is for marketing and business development
professionals with an international perspective and cross-cultural
communication skills. It is designed to support United Imaging
Healthcare’s globalization strategy and promote the launch and
penetration of its products in international markets.Management reserve talent
We actively reserve management talents with outstanding
leadership and management skills to ensure that United
Imaging Healthcare has sufficient management staff capable of
supporting rapid expansion and transformation.
57Equality Diversity and Common Growth
Protecting Employees’
Rights and Interests
In United Imaging Healthcare employees are crucial to our sustainable
development. Therefore we constantly optimize employment management
system expand diversified recruitment channels and build an inclusive and
healthy working environment to safeguard the legitimate rights and interests of
employees. By doing so we continue to energize United Imaging Healthcare for
a stable development.Standardizing Employment
Management
United Imaging Healthcare strictly complies with national laws and regulations
such as the Labor Law of the People’s Republic of China the Labor Contract Law
of the People’s Republic of China the Employment Promotion Law of the People’s
Republic of China the Law of the People’s Republic of China on Safeguarding the
Rights and Interests of Women. We have also formulated policies and rules such
as the Recruitment Management System the Overseas Dispatch Policy and the
Regulations on the Management of Employees’ Leave to specify management
standards and operational norms in recruitment and dismissal salary and
benefits position promotion working hours and holidays.We adhere to the principles of fairness impartiality and openness in recruitment
provide equal employment opportunities and eliminate any discrimination
based on age gender nationality race ethnicity religion and other aspects.We strictly enforce identity verification and prohibit child labor. We respect
employees’ labor wishes and prohibit any form of forced labor. We also strictly
implement the scheme of standard working hours and appropriately manage
employees’ working hours.
58Equality Diversity and Common Growth「Protecting Employees’Rights and Interests」
Broadening Talent Building a Diverse
Recruitment Channels Platform
We are constantly exploring new recruitment In 2024 United Imaging Healthcare continued to We deeply understand and practice the values women ensuring that employees from diverse
strategies actively establishing partnerships with expand the recruitment channels. We expanded of diversity and equality and have made them backgrounds and in different conditions can
well-known universities at home and abroad our talent pools ensured the transparency the core drivers of the Group’s continuous work in a comfortable workplace. We firmly
promoting internship programs and actively and inclusion of the recruitment process and development. We respect individual differences protect the legal rights and interests of female
carrying out campus recruitment and social offered equal opportunities to more job seekers and strongly oppose any unequal treatment based employees and eliminate gender discrimination
recruitment. We widely attract global talents from various backgrounds. Based on campus on race ethnic minorities geographic background in the workplace ensuring that all employees can
through online and offline recruitment platforms recruitment social recruitment and employee nationality birthplace religion gender age or thrive in an equal and fair environment. In this
social media and employee referrals laying a referrals we partnered with online platforms marital status. We have implemented initiatives year we welcomed 1615 new employees and
solid foundation of human resources for the such as BOSS Zhipin LinkedIn and Nowcoder to create an inclusive office environment such hired 37 employees with disabilities satisfying job
continuous development and technological to improve recruitment efficiency. Additionally as multilingual office signs and conference requirements. By the end of the reporting period
innovation of United Imaging Healthcare. we have brought in third-party human resource systems elevators for people with disabilities we had a total of 8190 employees with a 100%
outsourcing agencies to support the recruitment and designated dining areas for pregnant signing rate of labor contract.of specialized talents in specific R&D fields
facilitating the introduction of professional talents.
59Equality Diversity and Common Growth
Empowering Career Development Plan at United Imaging Healthcare
Employee Growth
Part One: Part Two: Part Three:
Career Development Path Crafting of Development Plans Implementation of the
Development Plan
United Imaging Healthcare is dedicated to promoting holistic growth of
employees conducts diverse training programs to enhance employees’
professional skills and formulates career development plans to support their
career advancement. We also improve the compensation and performance Identify
incentive mechanisms and foster a proactive corporate culture. Develop a career employees’ Reach a Formulate a
development strengths/ consensus on development Review and
path competencies to development plan evaluation
be developed goals
Development
and Training Through the annual Based on the position Through face-to- Employees should During the talent assessment competency standards face discussions formulate specific implementation of the
we conduct a and development between superiors learning and career development
comprehensive goals superiors assess and subordinates we development actions in plan superiors and
United Imaging Healthcare attaches great importance to the training and appraisal of talents’ employees’ strengths a targeted manner to subordinates regularly
align the perspectives
development of talents supports the growth of employees stimulates their performance and and competencies to gradually narrow the review the progress of of managers
potential. Taking into be developed through capability gap between the plan and evaluate
potential builds a professional and excellent talent team and promotes account employees’ daily behavioral and employees their current status the development
coordinated development and innovation. The Group’s comprehensive talent own wishes we clarify observations regarding career and the development results and make
development plan covers modules such as leadership professionalism the development and prepare for development paths goals. Superiors should necessary iterative
directions of development and the definition provide corresponding updates to the
international talent cultivation and newcomer training. With the “U-Change” employees in the next interviews. of capabilities to be development development actions.Leadership Model and the “International Talent Competency Model” we help stage. developed so that they opportunities
managers and their successors improve their leadership continuously expand reach a consensus on and resources to
assist subordinates
employees’ international perspectives and professional skills and provide development goals. in continuously
employees with clear career paths and promotion opportunities. While meeting the enhancing their
development needs capabilities.of the organization
Based on the Company’s job level system and job qualification management we also take into
mechanism we promote employees to make their own career plans and achieve account individual
self-value enhancement. We encourage positive internal mobility for talents and development needs
have established policies for employee job transfers supporting a “zigzag”-style so as to maximize
personal development
career development path. Specifically we encourage and support employees to
motivation.apply for internal transfers based on their personal interests and career plans
so as to achieve diversified individual career development.
60Equality Diversity and Common Growth「Empowering Employee Growth」
Graduate Training
& Internship Programs
United Imaging Healthcare views the cultivation of students from our partner universities to undergo In terms of fresh graduate training United Imaging mentors. To better assist graduates in integrating
graduates and interns as a vital component of the a one-year internship at United Imaging Healthcare Healthcare has been implementing a comprehensive into the Company based on the survey resultstalent strategy. We have launched the “Newcomer and offer them the opportunity to become regular forward-looking and systematic training programs from last year we have added the “Month of RapidProgram” which designs different training courses employees in the second year. In 2024 the intern for many years to help new graduates accelerate Growth at Workplace” event. We have launched 8
and growth paths for fresh graduates and interns retention rate exceeded 50%. We have collaborated their career growth and cultural integration and at online courses centered around 4 major themes
aiming to cultivate talents with a strong sense of with the Department of Engineering Physics at the same time has customized a special marketing of workplace literacy including presentation skills
responsibility and professionalism. Tsinghua University and the Biomedical Engineering trainee program for the marketing segment to communication and reporting efficient delivery and
program at Huazhong University of Science and cultivate comprehensive marketing talents with business etiquette. By providing fresh graduates
In terms of intern training United Imaging Technology to carry out internship programs our characteristics. The training program involves with a higher-quality courses and diverse learning
Healthcare initiates school-enterprise cooperation providing students with opportunities for social four main areas namely R&D marketing functions and communication opportunities these measures
for intern training programs providing students with practice and helping them apply their theoretical and operations and includes onboarding training are designed to help fresh graduates smoothly
opportunities for in-depth workplace experience knowledge to practice. corporate culture workplace code of conduct and transition from campus students to professional
and professional development. Every year we select professional skills with instruction from professional workers laying a solid foundation for their career
development. In addition each department also
provides offline professional training for fresh
graduates to help them master the required
professional knowledge and skills improve their
professionality and adapt to workplace promptly. In
2024 United Imaging Healthcare conducted a total
of 44 offline group courses for fresh graduates with
525 participants covering 100% of fresh graduates.
In addition to the above training we also conducted
job rotation and regional rotation for the marketing
trainees. This helps the trainees master product
knowledge enhance marketing skills and establish a
global perspective through cross-functional practice
laying a solid foundation for future marketing
leadership. By the end of 2024 we had hosted the
marketing trainee program for 12 consecutive years
cultivating a total of 186 marketing trainees.
61Equality Diversity and Common Growth「Empowering Employee Growth」
New Employee
Onboarding Training
As a key component of the “Newcomer Program” social recruitment we organize cultural workshops.United Imaging Healthcare offers a comprehensive Through team interaction and open discussion in a
on-boarding training plan for new employees. relaxed and friendly environment we help them gain
Through a variety of methods including standardized a deep understanding of United Imaging Healthcare’s
on-boarding training intensive cultural program history development and culture thereby
online learning departmental professional training strengthening their sense of belonging. In 2024 we
and mentorship program we help new employees provided comprehensive on-boarding training to all
quickly integrate into the organization and enhance new employees achieving 100% training coverage.their job skills. For new employees recruited through
62Equality Diversity and Common Growth「Empowering Employee Growth」
Job-specific
Development Training
United Imaging Healthcare has launched diverse in marketing. Throughout the year the after-sales Conference and Room-Temperature Semiconductor understanding of industry standards and greatly
specialized training programs by integrating internal service team conducted a total of 69 internal and Detectors) Annual Meeting and the ISMRM improved the Company’s operational efficiency and
and external training resources fully taking into external training sessions totaling 2989 hours. (International Society for Magnetic Resonance in compliance. The pass rate of external audits of the
account the professional knowledge and skill With more than 900 times of people trained those Medicine) Annual Meeting. By the end of 2024 the quality management system went up from 96% in
requirements of specific business positions. This sessions covered over 30 countries in Asia Europe average training time for employees in key R&D 2023 to 100% in 2024.underpins the understanding adaptability and Latin America Africa the Middle East etc. This positions reached 16 hours with 100% coverage.capability of professionals in their roles fulfilling our improved the technical level of engineers worldwide Focusing on the internationalized business we
commitment to supporting the career development and their professional capabilities in equipment Focusing on the operational business we have invite top consulting experts from the industryof specific positions. Additionally we actively maintenance. Additionally through high-quality organized the “Six Sigma Project Application Practical to conduct training courses. These courses focusmaintain interaction with trainees for feedback. This customer training courses we have enhanced Training Camp” where experts from TüV SüD are on various aspects such as product features
ensures that our training initiatives continuously and customers’ understanding of our products and invited to conduct the sessions. The curriculum marketing strategies and business regulations.effectively promote individual growth in career and continuously improved customer satisfaction. covers key areas such as project management risk In 2024 we launched the Overseas GM Special
skill while also helping employees deliver business assessment and system tool analysis with a total Empowerment Project which provided systematic
performances. Focusing on the R&D business we cooperate with of 45 employees taking part in. In addition we training for overseas business leaders spanning
institutions such as Huixiang Tiandi to organize initiate project management training on Enterprise dimensions such as cultural understanding brand
Focusing on the marketing business we rolled out professional training events such as the Project Information Technology and Security Management building production management and leadership
the “Marketing Professional Training” program in Management Practical Training Camp. We invite Department (EIM) for project managers of development. In addition in overseas regions such
2024. Under this program we conducted Biweekly renowned experts to give lectures to help R&D operational team. The training promotes interactive as Latin America and Central and Southern Africa
Training for domestic marketing talents with staff build a systematic knowledge framework and learning and hands-on exercises to enhance project we have implemented the “Triangular” training
forms such as online courses regional rotation improve their project management and innovation managers’ skills in project risk management and program for marketing talents. The program which
training and external exchanges. The training skills. Moreover we customize the course content quality assurance with a total of 23 participants. covers strategic technology market analysis and
covered topics such as strategic technology based on the technical characteristics of each the sharing of practical experience has effectively
practical experience and team management and R&D business line. In addition we encourage Focusing on the functional business we work with enhanced the professional skills and business
was delivered by members of the Group’s senior our employees to attend international academic external experts to design specialized improvement capabilities of our overseas employees.executives and external experts attracting over conferences and industry summits and provide projects tailored to the specific circumstances. These
1400 marketing personnel. Also we organized a financial support for travel and other expenses. projects cover a range of areas including design
“Regional Commander Training” program for over Since 2023 a total of 172 employees have attended thinking information security and intellectual
60 marketing management including regional more than 40 major domestic and international property rights. In 2024 we organized 25 targeted
business directors and deputy general managers of training events. These include the AAPM (American training sessions on quality regulations for the In 2024 the after-sales team held training
major regions. The training covered role awareness Association of Physicists in Medicine) Annual functional departments at headquarters to improve sessions and exchanges totaling
management skills strategic planning and other Meeting the ASTRO (American Society for Radiation employees’ understanding of industry standards. A
topics comprehensively enhancing their practical Oncology) Annual Meeting the IEEE NSS MIC RTSD total of 2675 employees attended with an average
management capabilities. We also understand the (Institute of Electrical and Electronics Engineers training time of 1.5 hours per person. This series of 69
importance of customer service and word-of-mouth Nuclear Science Symposium Medical Imaging training sessions significantly enhanced employees’
63Equality Diversity and Common Growth「Empowering Employee Growth」
Collaboration with Higher Leadership Development
Education Institutions and Succession PlanningUnited Imaging Healthcare has established a joint This mechanism aims to broaden employees’ United Imaging Healthcare adheres to the core of “a group in service a group under cultivationtraining mechanism with renowned universities academic thinking enhance their scientific philosophy of “Talent-driven Innovation” and and a group taking up positions”. Thoseat home and abroad such as Shanghai Jiao Tong research capabilities and ensure the leadership has established the “U-Change Leadership efforts provide full-chain talent support for theUniversity ShanghaiTech University and Yale and applicability of their professional knowledge Development System”. The system precisely technological research and development clinical
University. This initiative focuses on cultivating and skills. identifies the capabilities of managers by transformation and quality and safety in the
high-level talents. By organizing academic introducing internationally authoritative medical industry. This system has entered into alectures and study tours the mechanism For more information on school-enterprise assessment tools such as Hogan. We have virtuous closed loop of “strategic decoding - talentpromotes communication and interaction cooperation refer to the “Assisting in Building established a three-level strategic framework empowerment - effectiveness improvement”.between employees and university mentors. 'Industrial Talent Chain' ” section of this report. that comprises the strategic leadership layer Through hierarchical capacity building and
(L1) the strategic driving layer (L2) and the a dynamic talent echelon it provides a solid
strategic execution layer (L3). Moreover relying guarantee for our high-end medical equipment to
on the “Climber Plan” we reserve high-potential gain global competitiveness.talents forming a dynamic iterative mechanism
L1 – Leaders Program L2 - Drivers Program
The program focuses on the strategic vision and The program focuses on strategic driving
transformational leadership of senior managers. and the improvement of organizational
Through annual strategic calibration workshops effectiveness. By implementing the “7-2-1”
and global medical innovation seminars it hybrid training model (70% practice in business
promotes the senior management team to reach scenarios + 20% benchmarking learning + 10%
a deep consensus in terms of business strategy course input) it strengthens the capabilities
resource allocation and cultural transmission. of middle-level managers in clinical demand
In 2024 more than 10 Top-team and culture transformation and cross-system collaboration.workshops were carried out and a mechanism In 2024 it covered 48 managers at the L2of “three-axis linkage of strategy organization level with an average training duration of 14and culture” was established. Our efficiency of hours per person. Within the year the initiative
strategic decision-making ranks at the leading promoted the industrial application of 78%
level in the global medical and health industry patents and drove an 11% rise in the efficiency
according to the organizational advantage survey of cross-departmental collaboration processes.conducted by the Boston Consulting Group (BCG).
64Equality Diversity and Common Growth「Empowering Employee Growth」
To comprehensively enhance the leadership skills of Regarding succession pool cultivation the
managers and cultivate a management team with Group offers customized development plans for
L3 - Practitioners High-Potential Talent Reserve
Program (“Climbers Program”) forward-looking thinking and outstanding leadership successors including leadership training Individual
abilities the Company launched the “Talent Club” live Development Plan and challenging projects and
The program focuses on the implementation of The program focuses on the forward-broadcast series of courses. In the form of a “night opportunities. These help them define their careerstrategies and team management. Through the looking planning for talents in strategicschool” it helps everyone continuously enhance goals and development paths further acceleratingmechanism of “standardized management tools fields. By establishing a high-potential talenttheir abilities in five aspects: strategy globalization the Group’s talent alignment with positions and+ scenario-based assessment” it accelerates the identification and development system
innovation operation and organization and talent. progressively increasing the depth of our talent
role transformation of newly promoted managers. suitable for the medical industry in 2024 we
A total of 29 sessions were held from August 2023 to pool. In 2024 we launched the High-Potential
In 2024 73 frontline managers completed the FDA completed a two-dimensional assessment
December 2024 achieving 100% training coverage Backup Talent Development Plan providing over 24
quality system certification and special training (Hogan assessment + innovation potential) of
for all managers. hours of specialized training to 122 high-potential
in team management (with an average training 122 high-potential talents. Through experiences
management reserve talents at L2 and L3. The
time of 12 hours per person) and the adaptation in strategic projects and the senior executive
Regarding succession pool management course includes core modules such as High-Quality
process was shortened to 90 days. mentoring system talents in emerging fields
United Imaging Healthcare has established a Decision Making Cross-Departmental Collaboration
such as surgical robots and medical AI were
comprehensive talent assessment system for the and Building High-Performance Teams. At the same
reserved and the reserve rate for key positions
succession pool. Through a process of nomination time we develop an Individual Development Plan
reached 76.4%.collective discussion and decision calibration we (IDP) for each reserve talent providing them with
review high-potential talents across departments tailored practical and learning opportunities. These
and organizations. We build a tiered and categorized include involvement in strategic transformation
succession pool and continually enrich and expand projects to help them clarify their career goals and
the succession talent reserve to ensure the supply adapt to new challenges.of talent for management positions. We employ a
dynamic management strategy and prioritize internal Going forward United Imaging Healthcare will
promotion regularly assessing the development continue to deepen the leadership and management
status of our talent in line with business needs to training and development strategy. We will also
maintain a vibrant talent pool. In 2024 we identified continue to refine our succession planning to ensure
more than 400 management reserve talents from that the Group has a robust management pool to
L1 to L3. Through the implementation of the support our global business expansion. We will
succession planning more than 160 reserve talents expand the scope and improve the quality of our
were promoted in 2024 accounting for 40% of the training programs to enable our managers to achieve
total reserve talent pool. The internal supply rate of excellence in their roles and drive continuous
managers increased from 72.1% in 2023 to 87.2% in innovation and growth.
2024.
65Equality Diversity and Common Growth「Empowering Employee Growth」
Professional Qualifications
and Degree Support
United Imaging Healthcare has established a flexible our employees to proactively acquire various
and diverse employee certification acquisition professional qualifications such as the Project
policy that encourages all employees including Management Professional (PMP) certification Six
full-time employees interns part-time employees Sigma and Good Clinical Practice (GCP) certificates.outsourced employees and re-employed retirees to In 2024 a total of 45 people attempted to become
enroll in courses and apply for certifications based certified effectively promoting the professional
on their personal interests career paths and goals development of our employees.and individual learning needs to enhance their
professional competencies. We have formulated We also encourage our employees to pursue
and implemented the Skill Certificate Subsidy Pilot advanced study. We support employees who are
Program which provides monthly subsidies to interested in advanced studies by participating
employees who hold certifications relevant to their in a part-time doctoral program jointly organized
positions. This not only motivates employees but by United Imaging Healthcare Shanghai Jiao
also helps them improve their professional skills. For Tong University and ShanghaiTech University.example we encourage and support our employees This program aims to enhance their professional
to obtain 20 types of special operation certificates knowledge and skills obtain higher degrees andincluding the “Special Equipment Operator Certificate make significant progress in their careers. Since- Crane Safety Management” and the “Special 2020 a total of 19 in-service doctoral candidatesOperation Certificate - Welding and Thermal Cutting in five cohorts have participated in the programOperations”. Since 2015 a total of 698 employees including 2 doctoral candidates from the Engineering
have received these certificates with 35 certificates Master’s and Doctoral Training Reform.awarded in 2024. In addition we motivate
Since 2015 a cumulative total of individuals In 2024 individuals obtained special
have obtained special operation-related operation-related certificates
certificates reaching totaling
69835
66Equality Diversity and Common Growth「Empowering Employee Growth」
Compensation
and Incentives
United Imaging Healthcare strictly complies with the framework for each job grade so as to ensure the
laws and regulations of the countries and regions market competitiveness of our employees’ salaries.in which we operate including the Labor Law the We have launched diversified employee equity ESOP
Employment Rights Act and the Pay Transparency incentive plans in various stages of development
Directive to ensure the legal compliance of including the Employee Stock Ownership Plan This involves the conversion of pre-IPO phantom shares into actual shares with a total of 62.0559 million
compensation management. We continue to (ESOP) the Second Type of Restricted Stock Plan shares granted to more than 800 high-performing employees. By implementing transparent vesting
optimize the performance-based compensation and the Employee Strategic Allocation Stock Plan. As rules and a flexible share reduction mechanism we reinforce our employees’ sense of ownership and
management system and formulate a reasonable of the end of 2024 the employee equity incentive belonging as shareholders in the Group.salary incentive mechanism according to the plans totaled 78.526 million shares cumulatively
characteristics of different positions. granted to more than 4000 times of individual.These plans cover employees in various countries
We have developed a compensation structure for and tiers ensuring that every eligible employee can Second Type of Restricted Stock Plan
employees including base salary variable pay share in the growth and success of United Imaging
To further broaden the scope of incentives the Group has specifically designed this plan for our high-
and long-term incentives. We compare the salary Healthcare.performing key employees around the world with a total of 2475 employees participated and a total of
levels with the market to timely update the salary
6.6219 million shares granted. This plan is also linked to United Imaging Healthcare’s operating results
with a portion of the equity tied to the market performance. It is designed to motivate employees to
contribute to increasing the market value of the Group.Employee Strategic Allocation Stock Plan
As a reward for their work performance the Group launched this plan before our IPO. A total of 754
employees participated in this plan subscribing for 9848191 shares with a subscription amount of
RMB 1.133 billion. This reflects the confidence of our senior managements and core employees in the
development of United Imaging Healthcare.Total shares of employee equity incentive plans Cumulatively granted to individuals
78.53mmiilllliioonn 4000+ times
67Equality Diversity and Common Growth「Empowering Employee Growth」
We adhere to the performance managementphilosophy of “drive value creation empowerorganizational capability enhancement andstimulate employee motivation”. Meanwhile
based on the Company’s performance
management mechanism we have established a
comprehensive system including key components
such as performance goal setting performance
feedback and coaching performance evaluations
and result applications. We are committed to
continually refining the performance management
cycle to create a virtuous circle of value creation
evaluation and distribution. This reinforces the
role of performance management in aligning
goals activating motivation and empowering
employees to create a win-win scenario for
individual skill development and organizational
goal achievement.Performance goal setting achievable relevant and time-bound. In this way Performance feedback and coaching encourage employees to share their suggestions.- personal potential stimulation we achieve a differentiated and refined approach to - two-way commitment Those efforts continuously promote a two-
managing employees across all levels and categories. way commitment between individuals and the
When setting performance goals for employees We encourage our employees to take an active We are committed to the growth of each employee organization achieving both personal growth
at the beginning of each year on the one hand role in setting goals using an open communication providing ongoing support and proactive guidance and organizational progress. To continually drive
we map the organization's core objectives to platform to increase their motivation and sense of to help them overcome challenges in achieving personal growth and business development.each level. On the other hand we place even ownership in achieving those goals. At the same their performance goals. We institutionalize To enhance managers’ performance feedback
greater emphasis on the need for managers time we implement dynamic goal management that performance coaching by integrating it into our skills we require each new manager to complete
to tailor individual goals for each employee tracks and reviews employees’ progress against their employees’ daily work and career development. In mandatory training on performance feedback
based on their career development stage and goals on a quarterly basis and provides corrective addition to formal annual performance interviews interview skills. In addition the Human Resources
specific job responsibilities. This ensures that guidance. If changes in the external environment we have established an open and timely feedback Department issues a Performance Feedback
the individual performance goals can stimulate or other factors necessitate an update of the mechanism. Managers provide regular feedback Interview Manual for study and reference to help
employees' personal growth potential meet Group’s strategy and key tasks during the strategic on employee performance through work review managers quickly master performance feedback
their career development needs and align with review period the employee goals can be adjusted meetings and daily communications. In addition we and coaching skills.the organization's development objectives. The accordingly. This ensures alignment with the
goal-setting process follows the SMART principle changing external environment or evolving personal
which ensures that goals are specific measurable development needs of employees.
68Equality Diversity and Common Growth「Empowering Employee Growth」
Performance evaluations announcement and application of performance Result applications
- value-oriented fair and objective results and performance appeals. This ensures - benefit sharing
that the evaluation results are consistent with the
Being value-oriented We conduct performance value contributions made by employees achieving Performance results are used in various employee Improvement Plans (PIPs) for employees who
evaluations based on a comprehensive and fairness openness and transparency. Once motivation scenarios such as salary adjustments need to improve their job performance. Managers
objective principle. Based on performance ratings performance results are confirmed managers are year-end bonuses promotions and non-material are responsible for analyzing each employee’s
we consider various factors such as business required to conduct formal face-to-face feedback incentives. These results serve as the primary basis areas for improvement developing customized
strategy environmental changes values and with employees to analyze the employee’s work for value distribution encouraging employees to improvement plans and providing knowledge
contributions. We then calibrate and evaluate performance and evaluation result provide an fully commit to value creation to realize benefit and skill-based support through performance
employees horizontally within the same level or objective evaluation of strengths and areas for sharing within the Group. At the same time we will coaching to drive performance improvement
category taking into account both work results improvement. Based on this they make suggestions develop a detailed and customized Performance wherever possible.and behaviors. The performance evaluation for improvement and work with the employee to
cycle runs from December to January of the set goals and personal development plans for the
following year and includes all employees. next performance cycle. This process is designed
The evaluation process follows a sequence of to maximize individual potential and increase the
employee self-evaluation manager evaluation willingness and ability for individual growth.TOC (Talent Organization Committee) decision
69Equality Diversity and Common Growth
Listening to Employees
Employee Appeals
United Imaging Healthcare values and welcomes United Imaging Healthcare divides the appeal - Appeals related to personal rights and interests
the voice of our employees provides a variety channels into two major categories according to the (such as career development and living benefits).of open channels for employee communication different types of employees’ appeal contents: Specifically the channels include uTalk UIH Circle
and implements a smooth and secure system and online consultation service desks.for employee complaints and reporting. We have - Appeals related to work affairs (such as
established the Whistleblower Protection Policy and performance-based compensation and compliance
Compliance Hotline Email
the Internal Investigation Policy which clearly define management). Specifically the channels the
UIH_Compliance@united-imaging.com
channels and complaint mechanisms for employee compliance hotline email (UIH_Compliance@united-
feedback to protect the legitimate rights and imaging.com) and the employee feedback email Employee Voice Feedback Email
interests of our employees. (Ourvoice@united-imaging.com); Ourvoice@united-imaging.com
70Equality Diversity and Common Growth「Listening to Employees」
In handling the first type of employee appeals - those related to work affairs United Imaging Healthcare’s handling process is as follows:
Complaints submitting Preliminary review In-depth investigation Decision making
Employees submit complaints Upon receipt of a complaint the appropriate department A designated team conducts a confidential investigation
through designated channels. immediately assesses the validity and urgency of the that includes interviews and document review. Based on the findings of the investigation the
complaint and prioritizes the handling of significant issues. investigation team will formulate proposed actions and
submit them to the appropriate level of management
for decision making. Issues that are more complex or
involve significant interests are discussed and voted on
Results archiving Result feedback
collectively by a higher level of management.All records of complaints and the handling processes are archived to ensure evidence If the compliant is made with the real name the result is sent directly back to the
is available for future management reference. complainants. If the complainants are dissatisfied with the result they may make further
appeals at which point we will initiate the secondary review and decision making process.In handling the second type of employee appeals - those related to personal rights and interests United Imaging Healthcare’s handling process is as follows:
Timely response Information verification Conducting investigation Result feedback
Human Resources Department Legal Compliance The relevant department will understand the content of The relevant department in collaboration with HRBP The relevant department will send feedbacks to the
Department and other relevant departments will the complaint and its validity and relevant information. (Human Resources Business Partner) will conduct a employee and archive the results.contact the employee within 24 hours. direct investigation.All the above channels are available around the When handling employee complaints and feedback Group about issues associated with their immediate By constantly optimizing and promoting the
clock to all employees worldwide (including full- we are committed to protecting the information of interests including remuneration working hours employee feedback and complaint mechanism
time employees interns part-time employees complainants or whistleblowers and keeping the rest and leave insurance benefits labor safety and United Imaging Healthcare has effectively protected
outsourced employees and retirees rehired by the investigation and handling process confidential. Any health and occupational training. the democratic rights and interests of employees
Company) ensuring that no matter when and where retaliation against complainants whistleblowers or and further promoted the continuous improvement
our employees are their demands and suggestions persons involved in the investigation is prohibited In 2024 via public channels mentioned above and healthy development of the Group. In the future
can be heard by the Company. Moreover to better to ensure that each complaint is handled fairly we received a total of 14 complaints and we will continue to refine the related mechanism and
protect employees’ privacy our channels allow and equitably. In addition we have established an recommendations and achieved 100% positive regularly update and disclose relevant data so that
both anonymous and real-name complaints which employee union. Employees may entrust the union handling in accordance with the process described we can timely respond to employee opinions and
employees can choose at their discretion. representative to collectively negotiate with the above. effectively protect employees’ rights and interests.
71Equality Diversity and Common Growth「Listening to Employees」
Employee
Satisfaction Survey
United Imaging Healthcare attaches great innovation. Through continuous efforts over three
importance to employees’ work experience and consecutive years our overall score increased
is committed to improving employee satisfaction from 3.8 points in 2022 to 4.0 points in 2023
through regular comprehensive and multi- and further to 4.1 points in 2024. Meanwhile we
dimensional research initiatives every year. continuously put every change in practice through
a closed loop of research feedback and action. In
Since 2022 we have involved an external third- the three dimensions - "organizational structure
party institution the Boston Consulting Group process system and leadership" the average
(BCG) to conduct a comprehensive satisfaction score went up by more than 10%. After review and
survey. The survey comprehensively examines the research we found that the following efforts were
organization across 12 dimensions from six major deeply felt among employees:
aspects including strategy organization talent and
Organizational structure Process system Leadership
We made more flexible We introduced mainstream We carried out more targeted
transparent scientific and digital tools. This not only talent development programs
reasonable adjustments to continuously enabled so that employees had more
the organizational structure employees to feel increasingly innovative and developmental
enabling more employees to higher productivity but also project opportunities
experience that working at allowed them to learn the enabling them grow and make
United Imaging Healthcare is latest technologies and achievements within the
clear-cut and highly efficient. concepts thus inspiring them organization.to think about their own
growth.
72Equality Diversity and Common Growth「Listening to Employees」
We regularly organize and carry out satisfaction 90.4%. After the survey we comprehensively analyzed
surveys for all employees every year. Based on the the results and found that among the issues raised The results of the 2024 anonymous The response rate for the 2024
results we identify potential problems develop by employees the feedback on welfare upgrade employee satisfaction survey show an anonymous employee satisfaction
a plan and implement improvement measures and management and communication efficiency overall satisfaction rate of survey was
accordingly. was more prominent. In the fourth quarter of the
year we immediately launched a special discussion
In August 2024 we conducted anonymous meeting within the Company to address the research 90.4% 70%
satisfaction survey for all employees on employee issues and produced a series of initiatives such as
involvement job duties teamwork salary and adding parking areas to alleviate employees’ parking
welfare and personal development in an effort difficulties establishing a special meeting mechanism
to collect genuine feedback from employees and and improving communication efficiency which were
identify key areas of management optimization. implemented one by one and made public. We will
About 70% of the questionnaires were answered continue to follow up respect the suggestions of every
and the overall employee satisfaction rate was employee and improve their work experience.
73Equality Diversity and Common Growth
Creating
a Fulfilling Health Accompaniment and Care throughout the Career
Workplace - Health Protection: We provide supplementary medical insurance for all - Onboarding Care: We provide comprehensive onboarding care at the
employees. In 2024 we invested a total of RMB 8.0422 million in commercial organizational level departmental level and individual level for newly recruited
insurance and check-ups covering 100% of the employees. In addition one- employees helping them quickly assimilate into the corporate culture and get
At United Imaging Healthcare we are always on-one psychological counseling is organized to help employees understand familiar with the Company’s business and work processes.concerned about “how to help employees better their health conditions from multiple dimensions and prevent the occurrence of - Anniversary Celebration: We provide annual leave paid sick leave and otherunderstand our welfare policies” and “how to provide various diseases. types of leaves to employees who have served for a full year according to theiremployees with more welfare projects”. We have - Health Promotion: We provide free gyms for employees encourage the years of service in the Company so that employees can have better rest and
developed a beyond-salary welfare system involving development of various clubs such as badminton table tennis and football vacations. In addition anniversary celebration among other things is organized
“healthcare” “career companionship” “recognition clubs and organize activities like basketball games and badminton games. These to enhance employees’ sense of belonging and loyalty.and commendation” and “communication and efforts aim to enrich employees’ spare-time lives help them expand their social - Birthday Congratulations: We provide employees with benefits such as birthdayconnection”. The system covers all employees circles and promote their physical and mental health. gift money enabling them to feel the care and warmth from the Company.(including full-time employees contract employees - Dietary Care: We actively provide subsidies for all employees to ensure the - Marriage Congratulations: We provide employees with benefits such as
interns and part-time employees). We also customize quality of their meals. A special dining table for pregnant female employees marriage gift money and extend our best wishes for their married life enhancing
and update welfare strategies for employees has been set up. By doing so we aim to meet the dietary needs of different their sense of happiness.and their families every year taking into full employee groups. - Childbirth Congratulations: We provide employees with benefits such as
consideration of the individual needs of employees - Family Care: We offer discounted commercial insurance for employees’ families childbirth gift money. Additionally we offer special leave benefits like public
in different regions and positions as well as the best organize summer camps for employees’ children and provide assistance for leave during pregnancy maternity leave and breastfeeding leave to female
practices of the industry. By doing so we endeavor employees’ children’s schooling. These initiatives aim to enhance employees’ employees. By doing so we are safeguarding the rights and interests of female
to ensure the competitiveness and advancement sense of belonging and happiness as we believe it is equally important to make employees and making employees feel the Company’s support for their family life.of our beyond-salary welfare for employees. At the employees’ families feel cared and warm. - Festival Celebrations: We provide employees with festival benefits including
same time we strictly abide by the Law of the People’s gifts for traditional festivals. This enables employees to feel the Company’s care
Republic of China on the Protection of Women’s Rights during festivals and enhances their sense of belonging and happiness.and Interests. We will not treat female employees
differently in terms of their career development on
the grounds of age pregnancy childbirth etc. and
prohibit any form of gender discrimination in the
workplace.
74Equality Diversity and Common Growth「Creating a Fulfilling Workplace」
决R策e层cognition Communication
and Commendation and Interconnection
- Company Awards: We have set up various public - Honorary Titles: By selecting winners of honorary - Satisfaction Survey: We conduct yearly satisfaction also helps the management better understand
non-material incentive awards for quarterly star titles such as Outstanding Employees and United surveys for all employees to understand their opinions employees’ needs and develop policies and
employees high-end product achievers high Imaging Healthcare Craftsmen we commend and suggestions regarding the Company’s work measures that are more in line with employees’
sales volume achievers etc. so as to make every employees for their excellent performance at work environment welfare benefits career development interests.employee feel recognized. and inspire them to keep working hard and making and other aspects. By doing so we timely identify
progress. problems and make improvements to enhance - United Imaging Healthcare Anniversary
employees’ satisfaction. Celebration: On important occasions such as the
Company’s anniversary we organize all employees
- Executive Exchanges: We organize one-on-one to participate in celebration activities to enhance
exchanges with employees especially communication employees’ sense of identity and belonging to
between executives and employees. This allows the Company. Moreover by looking back on the
employees to directly provide feedback on problems Company’s development history we can arouse
and suggestions to the management enhancing employees’ sense of pride and responsibility and
employees’ sense of participation. Furthermore it stimulate their ownership awareness within the
Company.
75Equality Diversity and Common Growth
Ensuring
Occupational Health
At United Imaging Healthcare we strictly comply with On the basis of improving the occupational health
laws and regulations such as the Work Safety Law and safety policy United Imaging Healthcare further
of the People’s Republic of China and the Law of the strengthens the construction of the occupational
People's Republic of China on Prevention and Control health and safety management system. Strictly
of Occupational Diseases. And we have formulated abiding by the international standard of ISO
many internal policies on occupational health and 45001:2018 management system we continuously
safety including the Labor Protection and Emergency enhance workplace safety to effectively prevent
Materials Management Policy the Fire Safety Policy injuries and diseases. By the end of the reporting
the Occupational Health Policy the Occupational period Shanghai United Imaging had successfully
Health Monitoring and Archive Management Policy and obtained the ISO 45001:2018 system certificate
the Occupational Disease Hazard Emergency Rescue covering all sites of product R&D and production. In
and Management Policy. Besides we have newly 2024 we completed the work safety standardization
issued the EHS Objectives Management Policy the assessment and was awarded the title of Level 2
Dual Prevention Mechanism Management Policy the enterprise of production safety standardization
Public Facilities Maintenance and Management Policy by the Shanghai Emergency Management Bureau.and others for the purpose of refining management Similarly Wuhan United Imaging obtained the ISO
mechanism and processes and building safe 45001:2018 system certificate covering all sites
workplace to protect the occupational health of of product R&D production and testing and was
employees. honored as a “Healthy Enterprise” in Wuhan by
Wuhan Patriotic Health Campaign Committee.ISO 45001:2018 System Certificate ISO 45001:2018 System Certificate
for Shanghai United Imaging for Wuhan United Imaging
76Equality Diversity and Common Growth「Ensuring Occupational Health」
To further refine our workplace health and safety annual study on EHS procedure documents and
management we assemble a professional safety arranges studies in accordance with the update of
Conducting Emergency Drills
management team at each R&D or production the documents. Each department provides pre-post
to Enhance Emergency Response Capabilities
department and establish a grid-based safety training at both departmental level and post level
management system to implement safety for new employees to ensure that employees are
accountability and create a new safety management familiar with the post-specific operation procedures During the Safety Month we organized night proficient in the emergency evacuation process. In
ecosystem that engages all departments for internal rules and regulations emergency handling evacuation drills in our employee dormitory addition production workshops organized on-site
joint efforts. With the establishment of the methods requirements on correct wearing of labor buildings aiming to test and enhance employees’ disposal drills for special emergencies based on
occupational health management system we protection equipment and EHS laws and regulations. ability to cope with emergency situations. During their own characteristics. With remarkable results
have realized the data-based management of In 2024 we provided 726 training sessions in relation the Fire Prevention Month we conducted daytime achieved the drills strongly enhanced employees’
physical examination which enable the automatic to EHS totaling 48633 hours with 111612 times emergency evacuation drills throughout the capabilities to deal with emergencies.sending of physical examination notifications and of participation. At the same time we provide our base complex to ensure that every employee is
results thus strengthening the management of employees with abundant opportunities to learn
employees' occupational health. We take measures and practice safety knowledge by organizing special
to continuously improve the efficiency of safety activities under themes such as Safety Month
management. This includes strengthening the safety Occupational Disease Prevention and Control
hazard identification and management mechanism Week and Fire Prevention Month which effectively
and enhancing the regular safety inspection and enhance the safety awareness of employees.internal audit system. Other efforts include adopting
scientific methods to thoroughly identify potential United Imaging Healthcare has innovativelysafety hazards at key areas such as production sites implemented the “Safety Improvement Proposaland R&D laboratories and promptly implementing Reward Program” and “EHS Excellence Departmentcorrective and preventive measures to eliminate the Selection” activities to fully mobilize the enthusiasm
potential hazards in time. and creativity of all employees to participate in
safety management. We encourage employees to
United Imaging Healthcare has built and improved take the initiative to identify and report potential
the three-tier safety training system to provide safety hazards and make practical suggestions
employees with workplace safety education and for improvement. For departments with excellent
training. The EHS Department provides weekly performance in safety management we reward
company-wide EHS training for new employees them with both public recognition and generous
and organizes regular special training on topics like incentives aiming to create a well working
occupational health radiation safety traffic safety atmosphere in which all employees are concerned
safety management of chemicals use of PPE and about workplace safety and actively participate in
fire safety. The department also organizes semi- safety management.
77Assuming Responsibilities and
Joining in Public Benefit Activities
Based on the strengths of the industry United Imaging Healthcare is committed
to actively giving back to the community and contributing to health and well-
being. Taking active part in various social welfare activities we fulfill our
corporate responsibility with actions. We endeavor to break down medical
knowledge barriers and pave the way for the masses to access professional
medical information to improve the health literacy of the whole population.During the reporting period the Group’s public welfare donations amounted to
RMB 17.1511 million.
78Assuming Responsibilities and Joining in Public Benefit Activities
Engaging in Public
Welfare Activities
United Imaging Healthcare always maintains a guardian of the community’s health United
high sense of social responsibility in business Imaging Healthcare shoulders the important
development. We actively engage in public welfare mission of giving back to the community and
and charitable causes promote the health and passing on love. We actively participate in public
well-being of the public and participate in a wide welfare activities conduct health education and
range of public welfare activities to contribute contribute to building a harmonious society.to the development of the community. As a key
Assisting Shanghai Xinghua Education Hosting Large Public Welfare Art Exhibition and Salon on Medical
and Poverty Alleviation Foundation in Imaging of Breast Cancer with Shanghai Anticancer Association
the “City Summer Camp” and Taikang Healthcare
On August 10 2024 United Imaging Healthcare conducted and broaden their horizons. At the end of the visit United United Imaging Healthcare together with Shanghai of females fighting cancer mammary gland image oil
medical knowledge popularization for 50 students in Imaging Healthcare presented the students with cultural Anticancer Association Taikang Healthcare and other paintings of breast image changes breast cancer data and
the “City Summer Camp” of Shanghai Xinghua Education and creative gifts. Hosting students in this program for two organizations held a large public welfare art exhibition cases of early screening and early diagnosis the exhibitionand Poverty Alleviation Foundation. This action aims to consecutive years United Imaging Healthcare had been and salon on medical imaging under the theme of “Breast gave the general public an in-depth understanding ofhelp students in impoverished areas gain knowledge on honored with the title of “Charity Partner” by the “Xinghua Brave Beautiful” in Shanghai. The exhibition consisted of breast cancer. Meanwhile the exhibition encouragedsoftware and hardware of medical imaging equipment Summer Camp”. three parts: Confusion and Curiosity Understanding and more people to pay more proactive attention to the breast
Exploration and Facing and Courage. Through stories cancer and the patient groups.
79Assuming Responsibilities and Joining in Public Benefit Activities
Engaging in Medical Health
Knowledge Popularization
We prioritize the popularization and promotion of medical health
knowledge and commit to raising public awareness of medical issues
Brain Science Popularization at Yungu Road Kindergarten
reinforcing health consciousness and contributing to the building of a
in Jiading Xincheng on Children’s Day
harmonious society with equal healthcare.By publishing popularization contents on health knowledge and usage United Imaging Healthcare is committed to the medical - “Brain Science and Brain-like Research” Major Project was led by
of medical devices via online social media platforms we provide readers popularization among children and the protection of children’s ShanghaiTech University and jointly organized by several universities
with a channel to get medical knowledge. Through easy-to-understand health. On June 1 2024 the Children’s Day United Imaging hospitals and United Imaging Healthcare. The project was planned
explanations we strive to carry forward the medical health knowledge Healthcare joined hand with a team of experts from the School of to track the brain development of thousands of children in five years
popularization in a more broad and in-depth way. For example we Biomedical Engineering of ShanghaiTech University to organize a and to build China’s first cohort for research on the brain development
carry out publicity on “Alzheimer’s Disease imaging - PET/MR scanning” brain science enlightenment activity for 30 6-year-old children at of infants and young children aged 0-6 years old. During the activity“Introduction to Parkinson’s Disease identification and diagnostic criteria Yungu Road Kindergarten in Jiading Xincheng aiming to popularize Professor Zhang Han and Mr. Quan Feiyu introduced the structureand research background direction and conclusion” “Staging methods knowledge on brain development in infants and young children. and function of brain to the children through fun games and quizzesand criteria of kidney cancer and the role of CT examination in kidney The project as one of the Science and Technology Innovation 2030 to stimulate their interest in brain science knowledge.cancer treatment” “Internal materials/structures/components assemblyand inspection of CT bulb” etc. By the end of 2024 we had released
more than 460 popularization articles getting a total of more than 550
thousand views.In addition we visit schools communities enterprises and other places
to provide offline medical knowledge lectures and training activities in
an endeavor to enhance the health knowledge reserve of the public in all
aspects and enhance people’s ability to cope with medical emergencies.Popularization articles Total views
released by the end of 2024 by the end of 2024
460 550 United Imaging Healthcare United Imaging United Imaging United Imaging Healthcare United Imaging thousand WeChat Official Account of Healthcare uSense CT Healthcare WeChat Meta MI WeChat Official Healthcare WeChat
MR WeChat Official Account Official Account of XR Account Official Account of RT
80Clean Production
for Green Development
Always upholding the concept of environmental protection and green and low
carbon United Imaging Healthcare continuously improves the environmental
management mechanism. We strive to create a zero-carbon environmentally
friendly and eco-friendly production and management operation mode to
promote the innovation and development of green practices for products.Also we actively respond to climate change risks endeavoring to realize the
harmonious coexistence between the Group and the nature.
81Clean Production for Green Development
Focusing on Undertaking
Environmental Environmental
Management Protection
We have established a sound environmental to carry forward environmental management Insisting on green production and operation United reduction measures efficiently utilizes water
management structure. The senior leaders of the practices. In our management practices in addition Imaging Healthcare strictly abides by regulations resources and strengthens noise management
Group review and approve major environmental to continuous real-time monitoring and assessment on environmental protection properly disposes taking effective actions to undertake the
protection decisions the QM EHS Department we have established an emergency response of wastewater waste gas and all kinds of wastes responsibilities for environmental protection.develops pro-environmental policies and monitors mechanism to efficiently control environment- actively implements energy saving and consumption
their implementation EHS engineers carry out related incidents. During the reporting period
specific tasks and the responsible persons of the both Shanghai Manufacturing Facility and Wuhan
Administration Department and related departments Manufacturing Facility obtained ISO 14001
implement requirements on environmental environmental management system certification.protection. Personnel at all levels work together
82Clean Production for Green Development「Undertaking Environmental Protection」
Emissions
Management
We strictly adhere to national laws regulations and (Scope 1 and Scope 2 market-based) down by system and a water purification device realizing the signs such as safety warnings categorized storage
standards such as the Environmental Protection Law 21000 tonnes or 28% compared to the baseline goal of zero discharge of production wastewater. sections and hazardous waste labels are posted at
of the People’s Republic of China the Water Pollution year of 2023. Over the same period the greenhouse the storage sites.Prevention and Control Law of the People’s Republic of gas emission intensity dropped to 5.29 tCO2e per In terms of waste gas management particulate
China the Law of the People’s Republic of China on the million of revenue a 20% year-on-year decrease. matters and non-methane hydrocarbon generated This year the pollutant prevention and control
Prevention and Control of Atmospheric Pollution the With regard to the medium-term target of reducing from production are purified and treated before facilities of United Imaging Healthcare operated
Law of the People’s Republic of China on the Prevention the emission intensity by 50% by 2035 our progress being discharged through the exhaust funnels. We normally and the pollutants were all discharged in
and Control of Environment Pollution Caused by came at 41%. To further enhance our greenhouse use UV photolysis and filtration methods (e.g. bag compliance with the standards. Besides Shanghai
Solid Wastes the Standard for Pollution Control on gas data management we engaged professional dust removal technology) to deal with welding fume Manufacturing Facility was included in the 2024
Hazardous Waste Storage and the Guidelines for external organization to verify our greenhouse gas and other particles and activated carbon to adsorb Shanghai Positive List for Ecological Environment
the Recovery and Recycling of Plastics Waste (GB/ emissions. At the same time we actively responded organic waste gases and conduct regular inspection Supervision and Enforcement.T 30102-2024). And we have established many the CDP rating achieving the B rating which and maintenance of filtration equipment. Third-
internal policies including the newly formulated encourages us to continuously improve greenhouse party agencies are engaged to monitor waste gas
Environmental Information Disclosure Policy and gas emission management. emissions to ensure that all indicators comply with
revisions to the General Industrial Solid Waste the emission standards of the locations where we
Management Policy the Pollutant Management Policy For more information on energy saving and emission operate. In addition we carry out regular trainingthe Hazardous Waste Management Policy and the reduction please refer to the section “Energy programs to improve employees’ skills in waste gasEnvironmental Health Management and Infrastructure Management” in this chapter. treatment and raise their environmental awareness.Scope 1 and Scope 2 GHG
Utilization Standards to further clarify the standards
emissions(market-based)
for environmental management and improve our In respect of wastewater management we treat In terms of waste management we have
capabilities for environmental management. domestic and production wastewater in strict established a waste management system and
compliance with wastewater treatment rules and a clear responsibility management system and
In terms of greenhouse gas management we have discharge standards. Domestic wastewater is subject have set up separate management ledgers for 54443.92
set aggressive targets for reducing greenhouse to the A/O wastewater treatment process and industrial solid waste and hazardous waste for tCO2e
gas emissions. Using 2023 as the baseline year discharged into the urban wastewater network after dedicated management. Besides we engage third-
we aim to reduce the carbon emission intensity being tested as up to standards by professional party organization to collect or dispose of solid
per unit of revenue (Scope 1 and Scope 2) by 50% third-party monitoring organization. Production waste and hazardous waste generated and verify
Percentage reduction in Scope 1 and
by 2035. This year with respect to production and wastewater is collected in a unified manner for the qualifications and technical capabilities of
Scope 2 GHG emissions compared to
operation energy use and optimization of operation treatment by a qualified third-party company that the treatment organizations to ensure that the
the baseline year of 2023
and production facilities we further set detailed we engage. Meanwhile we are in the process of disposals are in compliance with rules. Moreover
milestones for emissions within different scopes introducing wastewater treatment facilities to we set up temporary storage sites and warehouses
and implemented a number of carbon reduction strengthen our capabilities for wastewater treatment. for hazardous waste. The hazardous wastes are
measures. In 2024 the greenhouse gas emissions The production wastewater of Wuhan Manufacturing stored by sections in accordance with the principle -28%
of United Imaging Healthcare were 54443.92 tCO2e Facility is recycled through a wastewater treatment of categorized storage. Environmental protection
83Clean Production for Green Development「Undertaking Environmental Protection」
Energy Management Construction of energy consumption Lighting optimization for reduction HVAC
management platform of energy consumption Optimization
Strictly abiding by the Energy Conservation Law of
the People’s Republic of China and other relevant In 2024 Shanghai Manufacturing Facility completed the In 2024 Shanghai Manufacturing Facility replaced ordinary In 2024 Shanghai Manufacturing Facility upgraded the
construction of an electric energy management center lighting with high-efficiency induction LED energy-saving centralized air conditioning system enabling the central
laws and regulations we constantly explore platform. A total of 351 non-smart meters were replaced lamps for the basement public areas and production control of the temperature air speed and scheduled
efficient energy management approaches. We have or newly installed for 6 user stations and key equipment. areas saving 155 thousand kWh of electricity per year and shutdown of air conditioners in offices and production
developed management policies for power supply This enables the real-time monitoring alarm monitoring reducing carbon dioxide emissions by 90 tonnes/year. workshops. All air conditioners must be turned off after
and distribution and the HVAC and implement and automatic meter reading in the park providing work to effectively reduce energy consumption. This could
energy saving and consumption reduction measures data support for energy saving solutions. Shanghai In 2024 Wuhan Manufacturing Facility completed the save 200 thousand kWh of electricity per year and reduce
Manufacturing Facility plans to launch a smart park energy replacement of induction lamps for stairwells and non- carbon dioxide emissions by 115 tonnes/year.in all aspects of daily operation and production to consumption management platform in 2025 to realize motor vehicle parking sheds. The lighting was controlled
improve operation and production efficiency. At the visualized assessment and intelligent control of energy by time-control switches and half of the lighting at the At Wuhan Manufacturing Facility the air conditioning
same time we continue to promote the construction consumption. According to monitoring statistics Jiading workshop accesses and clean rooms would be switched system in the ultrasonic probe production workshop
of energy management and monitoring system. In Base saved 600 thousand kWh of electricity this year. off in case of no visits expected. This could save 5000 kWh allows for flexible adjustment according to the
addition to the focus on energy consumption status of electricity per year and reduce carbon dioxide emissions environment temperature and humidity. In the clean
Wuhan Manufacturing Facility has upgraded the by 3 tonnes/year. room the air conditioning system can reduce the fresh air
and the optimization of energy use structure we
intelligent power distribution operation and maintenance fan frequency from 40Hz to 35Hz while still maintaining
actively expand the use of clean energy to further management platform realizing visible and controllable Changzhou Manufacturing Facility completed the proper temperature and humidity. And in the offices
promote energy saving and consumption reduction. power consumption status in the park. The platform renovation of the basement and elevator hall. Ordinary a VRV centralized air conditioning system was applied
enabled accurate monitoring of high-energy-consuming lighting was replaced with induction lamps saving 20 to centrally manage the temperature air speed and
equipment and timely response to exceptions in power thousand kWh of electricity per year and reducing carbon scheduled shutdown of air conditioners. This could save
consumption. According to monitoring statistics Wuhan dioxide emissions by 10 tonnes/year. 40 thousand kWh of electricity per year and reduce
Base saved 240 thousand kWh of electricity this year. carbon dioxide emissions by 20 tonnes.At the U.S. Manufacturing Facility power and lighting
Changzhou Manufacturing Facility applied the Suwen systems in the testing room would be turned off in case of
Power Management System to accurately monitor power no production scheduled to reduce energy waste.consumption in the factory. The system enabled the
locating of high power consuming areas and equipment
contributing to the implementation of energy-saving
measures. According to monitoring statistics Changzhou
Base saved 700 thousand kWh of electricity this year.
84Clean Production for Green Development「Undertaking Environmental Protection」
Application of innovative This could save 430 thousand kWh of electricity Green Transportation reduces the carbon emissions of the base’s shuttle
technology and systems per year and reduce carbon dioxide emissions by Management buses but also provides employees with a more
215 tonnes/year. environmentally friendly and comfortable mobility
In 2024 Shanghai Manufacturing Facility In a proactive response to the concept of green experience.completed the renovation for process cooling In 2024 Changzhou Manufacturing Facility and low-carbon development Shanghai United
water pumps air-conditioning circulating water completed the construction of the Phase II central Imaging Healthcare Co. Ltd. launched the In the future the Company will continue topumps and ground source hot water pumps. By control room using configuration software to project of “Questionnaire Survey on Carbon optimize the green mobility plan and exploreupgrading traditional pumps to variable frequency conduct intelligent centralized control over AHU Emissions from Daily Commute of Shanghai & more low-carbon initiatives such as promotingpumps the operating frequency of the pumps HVAC and PCW process water. Through real-time Wuhan UIH Employees” in 2024. The aim was carpooling platforms adding charging facilities
was finely adjusted with the help of sensors and monitoring of energy consumption temperature to comprehensively understand the commuting and launching green mobility reward programs.configuration control software. This could save air speed and other parameters the variable methods of employees and provide support for These efforts will further stimulate employees’
1118 thousand kWh of electricity per year and frequency unit could be intelligently adjusted formulating green mobility policies. enthusiasm for participating in green and low-
reduce carbon dioxide emissions by 650 tonnes/ to realize precise control. This could save 300 carbon activities. Together we will contribute to a
year. thousand kWh of electricity per year and reduce The Company encourages employees to give sustainable corporate ecosystem.carbon dioxide emissions by 150 tonnes/year. priority to energy-saving and environmentally
In 2024 Wuhan Manufacturing Facility completed friendly mobility modes such as public
the energy-saving transformation for the In 2024 Changzhou Manufacturing Facility transportation and shared bicycles jointly
central air-conditioning machine room. High- improved the Phase II magnetic resonance process practicing the concept of low carbon.As an
efficiency group control system for machine cooling water system. The new system uses high- important measure of the green mobility plan the
room refrigeration station was launched. With efficiency magnetic levitation refrigeration units Wuhan Base completed electrification of shuttle
the addition of electric valves the frequency in summer and the free cooling source in winter. buses in the second half of 2024 upgrading the
of valves and pumps could be intelligently This could save 1.05 million kWh of electricity per traditional fuel-powered shuttle buses to new
adjusted according to the workshop load. With year and reduce carbon dioxide emissions by 610 energy electric vehicles. This measure not only
the installation of cooling towers the operating tonnes/year.efficiency of air-conditioning unit was improved.
85Clean Production for Green Development「Undertaking Environmental Protection」
Training and Publicity on Energy training on product carbon footprint (ISO 14067: United Imaging Healthcare actively promotes the 2024 purchasing 3499281 kWh of green power
Saving and Environmental Protection 2018) and carbon inventory (ISO 14064-1). use of renewable energy. Through the photovoltaic and reducing CO2 emissions by 1877.7 tonnes. We
Through professional explanations and analysis construction plan the Group continuously increases also plan to purchase 11.75 million kWh of green
Training at smart park: Shanghai United Imaging employees’ understanding of energy conservation the use of clean energy. At Shanghai Manufacturing electricity in 2025 which is about one-third of the
Healthcare organized a special training at smart and consumption reduction standards and their Facility we continue to advance the construction base’s electricity consumption. This is expected to
park streamlining and simplifying processes for practical application abilities were improved. of a photovoltaic project with an installed capacity reduce carbon emissions by approximately 6697.5
various modules such as energy consumption of 5287.515 kW. This project is expected to start tonnes representing a decrease of about 15% in
and solid waste. Staff operational standards Publicity on energy conservation and operation in early 2026 which can produce carbon emission intensity compared to 2023. In
and specific responsibilities at each stage were environmental protection: We organized publicity over 5 million kWh of renewable electricity per addition Wuhan Manufacturing Facility plans to
clarified. Moreover the completion of energy activities concerning energy conservation and year equivalent to reducing 2850 tonnes of CO2 start direct power purchase in 2025 and purchase
conservation and environmental protection environmental protection. By promoting publicity emissions. At Wuhan Manufacturing Facility we have an appropriate proportion of green power to furtherprojects was included in the performance articles such as “Embracing Green Lifestyle been using a solar heating system for domestic hot promote green and low-carbon development.appraisal to motivate employees to actively Beautifying United Imaging Healthcare” and water since 2020. Up to now we have cumulativelyimplement energy-saving measures. “Spreading Positive Energy with Low-Carbon saved 70 thousand kWh of electricity and reducedEfforts at United Imaging Healthcare” to all CO2 emissions by 39.9 tonnes. Meanwhile we have
Specialized carbon training: An external employees we advocated energy-saving and low- actively implemented green power procurement.professional institution was invited to conduct carbon lifestyle in daily work. Jiading base started direct power purchase in
86Clean Production for Green Development「Undertaking Environmental Protection」
Water Resource Noise
Management ManagementUnited Imaging Healthcare continuously publicity and post slogans such as “Every drop counts save We strictly comply with relevant laws and ensure that noise within the boundary meetsstrengthens the protection for and rational water in our hearts please save water” to promote water regulations such as the Law of the People’s Republic the relevant limits. Meanwhile we regularly
conservation among all employees.utilization of water resources. The Group of China on Prevention and Control of Pollution from maintain noise-generating equipment to ensure
strictly complies with the Water Law of the Regularly inspect and maintain plumbing faucets and Environmental Noise as well as industry standards that noise reduction measures such as basic
People’s Republic of China and other laws and other water-related facilities in office areas and replace including the Emission Standard for Industrial vibration reduction soundproof enclosures
regulations and has established a strict water old water equipment with water-saving devices to improve Enterprises Noise at Boundary. We prioritize low- and soundproof windows and doors remain
quality monitoring system. Moreover the Group water efficiency. noise equipment actively implement noise effective. This year the noise at the boundary of
incorporates the awareness of water conservation reduction measures such as vibration reduction United Imaging Healthcare all met the discharge
Adopt closed-circulating cooling water to the production
into production and operations to constantly lines such as ISC-IS MR and US-TP probes. For the dicing sound insulation and noise elimination to standards.improve water management. machines self-produced ultra-pure water is used in cutting.In the MPS-TUBE production line the high-temperature
Improve water usage monitoring by deploying high- equipment is cooled by circulating cooling water. Cleaning
precision water meters to quickly detect and respond water for the surface treatment workshop is recycled by
to abnormal water usage. Conduct water conservation water circulation treatment equipment.
87Clean Production for Green Development「Undertaking Environmental Protection」
Product Lifecycle
Environmental
Management
United Imaging Healthcare considers the automatically waking up on customized working anti-yellowing and highly wear-resistant. These
environmental management throughout the days which is expected to save 24% of energy. features can extend the service life of the shell
In 2024 liquid helium saved
product lifecycle as an important driver for the Last but not least for the RT radiotherapy system materials and reduce the after-sales rework on the
Group’s sustainable development. This concept we have adopted a cloud computing platform to casings. We have also adopted solutions such as
is integrated into every aspect including product centralize the computing resources of the hospital’s foaming injection molding and structural material
liters
design production packaging transportation and treatment planning system and imaging modalities filling to replace the traditional spraying process 700000
application. In this way we can ensure that the including CT MR and PET. We have also optimized achieving weight reduction of the product casings.entire product lifecycle is environmentally friendly the hardware configuration across multiple terminals
contributing to the construction of a sustainable to reduce the overall energy consumption. In terms of product packaging and transportation we
ecosystem. use environmentally friendly packaging materials for
Regarding the utilization of production materials turnover materials supplier deliveries and product
In 2024 homogeneous materials tested
In terms of technological innovation we are actively we prioritize environmentally friendly and low- shipments and we actively recycle and reuse these
developing and applying environmental protection carbon options. For instance we have replaced materials. At the same time we are committed to
technologies. For example we have achieved a 20- lead with steel in the mammography DR collimator reducing the plastic content in packaging ensuring
30% reduction in component power consumption and all products in the latest generation of PET/CT that the total weight proportion of plastic packaging 40120
by developing and applying wide bandgap product line utilize lead-free materials. Furthermore materials is below 2%. We have adopted cold-chain
semiconductor SiC switching tubes in GPA. Moreover we have replaced the tooling with reusable metal transportation technology for MRI equipment which
we have innovated the water cooling dormancy sheets constructed a new type of helium-free has covered MR products in all product lines. This
technology enabling the water cooling system superconducting magnet introduced lightweight enhances transportation efficiency and substantially
to be turned off when the device is powered off flat carbon fiber panels for the mobile DR in the reduces liquid helium consumption. In 2024 we
Annual energy savings from CT
and reducing power consumption during standby. US and designed an innovative SF6 recovery device. saved nearly 700 thousand liters of liquid helium.deep sleep function approximately
Besides we have achieved a maximum power These efforts ensure that our production materials
consumption reduction of 50% by using variable- are environmentally friendly. On the other hand we In addition to enhance employees’ understanding
frequency HEC. In addition we have innovated the conduct internal tests for hazardous substances and and capabilities for practical application we invite
low-carbon technology scanning sequence to reduce entrust third-party laboratories to carry out testing external professional organizations to conduct 20%the requirements for GC and energy consumption. for all products. In 2024 a total of 40120 kinds of training on “Regulatory Trends on HazardousFurthermore a deep sleep function has been added homogeneous materials were tested to ensure that Substances in Medical Devices and Responses of
to the sleep mode of CT products which is expected the products comply with the systems and regulatory Enterprises - Special Training for United Imagingto save about 20% of energy annually. Also for standards in terms of environmental protection. Healthcare”.MI products we have planned to add an energy-
saving mode and an intelligent operation system — In terms of appearance design we apply the spray-
automatically going into hibernation at night and free process and use coatings that are dirt-resistant
88Clean Production for Green Development
Focusing on
Climate Change
United Imaging Healthcare pays great attention From daily operations and climate-related risk
to the impact of climate change on corporate assessments we identify climate risks with Changing demands Impacts of extreme
operations and business development. We potential significant impacts and formulate risk for low-carbon products weather
have established climate change management management measures.mechanisms enhanced our capacity to identify and The market requires products to have multiple Extreme weather events such as typhoons floods
assess climate-related risks and opportunities and In addition while addressing the risks posed sustainable attributes such as greater energy and earthquakes pose risks such as supply chain
formulated comprehensive response measures. By by global climate change we have actively efficiency longer life easy repairability easy disruptions production interruptions equipment
doing so we aim to enhance our climate-related risk identified and seized multiple opportunities. We recyclability and a lower carbon footprint damage injuries or fatalities and compromised
management capabilities effectively address the continuously adopt advanced energy-efficient throughout their lifecycle. Such requirements product delivery quality. In view of the above risks
challenges posed by climate change and capitalize equipment and technologies to reduce energy can lead to an increase in production costs. In we have formulated comprehensive emergency
on the opportunities it brings. consumption lower energy expenses and view of the above risks we follow the principle of response plans and set up an emergency command
improve operational efficiency. Additionally we “Ecodesign” and enhance our R&D capabilities in team. In this way we ensure a well-organized
The Strategy and Social Responsibility Committee are actively exploring green markets investing in low-carbon products. We continuously promote response to emergencies in accordance with
under the Board manages ESG affairs at the renewable energy solutions to reduce reliance on the transformation of R&D to ensure that our established emergency levels and procedures.strategic level. The committee develops and monitors traditional fossil fuels and cut energy purchasing low-carbon products can meet the needs of the Additionally we have enhanced operational facility
climate change policies assesses environmental costs. These initiatives not only demonstrate emerging low-carbon market. and emergency supply management by conducting
risks and opportunities and ensures our operations our commitment to climate action and social regular inspections maintenance and updates to
comply with sustainable development targets and responsibility but also strengthen the Group’s ensure the timely and effective utilization. We have
environmental laws. brand image and reputation. also established a mechanism for disseminating
risk monitoring and early warning information. By
installing meteorological monitoring devices we
ensure timely dissemination of weather alerts to
all employees. Furthermore we conduct regular
emergency drills and organize training programs
on climate change disaster knowledge and
emergency response skills. These initiatives aim to
enhance employees’ ability to respond effectively
to crises and improve their survival skills.
89Compliant Operation
for Steady Development
We strictly adhere to business ethics standards continually refine our
compliance management system and strengthen our compliance culture.In addition we focus on strengthening information security management
implementing responsible marketing and actively promoting intellectual
property protection. By standardizing our business conducts and driving the
steady corporate development we lead the industry in enhancing responsible
governance.
90Compliant Operation for Steady Development
Practicing Compliant
Operation
United Imaging Healthcare adheres to the principle The Strategy and Social Responsibility Committee Department and Customer Service Department. compliance committees such as the Marketing
of compliant operation. We build a comprehensive is responsible for setting long-term business ethics These departments are responsible for identifying Compliance Committee the Information Security
compliance management system and strengthen goals supervising the implementation of business and controlling compliance risks in daily operations and Privacy Protection Committee and the Anti-
internal audit and supervision while actively ethics policies assessing risks and proposing establishing operating procedures and internal control Corruption and Data Compliance Task Force have been
responding to external regulatory policies. With recommendations for improvement. The Audit mechanisms conducting regular self-inspections established to supervise and guide the compliance
these efforts we enhance our risk management Committee supervises the financial information and taking preventive measures. The second line of work within their respective fields. The third line of
capabilities and continue to practice compliant and its disclosure in accordance with the working defense consists of the Legal Compliance Department defense is the Audit Department which is responsible
operation. procedures ensuring the authenticity accuracy and and the Financial Control Department. The Legal for independently evaluating the effectiveness of the
completeness of financial reports. The committee Compliance Department is responsible for formulating compliance management reviewing the compliance
We strictly abide by laws and regulations such as the also evaluates the independence of internal audit and updating compliance policies providing guidance of business activities and external partners. The Audit
Anti-Unfair Competition Law of the People’s Republic of procedures and external audit agencies to ensure and supervision and conducting employee training. Department reports audit results to the Board of
China the Anti-Monopoly Law of the People’s Republic that business operations comply with business ethics The Financial Control Department oversees financial Directors and provides support for the management’s
of China and the U.S. Foreign Corrupt Practices Act standards. We have also established a Disciplinary processes and supports the compliance of business decision-making.
(FCPA) and the UK Bribery Act (UKBA). Additionally Committee to ensure the implementation of various departments. In addition specialized business
we have formulated policies such as the Business policies and to promptly detect investigate and deal
Conduct Guidelines the Conflict of Interest Policies with violations of the rules and regulations. This year
and the Anti-Bribery and Anti-Corruption Policy※. We the Audit Committee reviewed the financial reports
clarify the compliance management regulations and and the financial information in the regular reports
adhere to the principles of integrity transparency paid attention to the implementation of business
lawfulness and accountability. We require our ethics audits supervised key issues and timely
employees distributors and business partners to reported to the Board of Directors. The Strategy and
strictly comply with the relevant requirements for Social Responsibility Committee regularly reviews the
compliant operation. anti-corruption and anti-fraud measures assesses
business ethics risks and has approved the Anti-
The Group’s compliance management system Bribery and Anti-Corruption Policy the Whistleblower
for business ethics covers key areas such as anti- Protection Policy and the Responsible Marketing Policy.bribery and anti-corruption management for
conflicts of interest code of business conducts anti- United Imaging Healthcare has established
monopoly anti-unfair competition export control three lines of defense to strengthen internal
and economic sanctions. The system is directly risk management. The first line of defense is the
managed by the Board of Directors. The Board of business departments including the Sales and
Directors has established the Strategy and Social Marketing Department Procurement Department
Responsibility Committee and the Audit Committee. Supply Chain Management Department R&D
※ The Anti-Bribery and Anti-Corruption Policy: https://global.united-imaging.com/-/media/uih/pdf/investor/20240823/anti-bribery-
and-anti-corruption-policy_en.pdf
91Compliant Operation for Steady Development「Practicing Compliant Operation」
We continuously strengthen the internal supervision. audit plan targeting the area of business ethics. In and the Distributor Code of Conduct clearly defining the (including full-time employees interns part-
Under the leadership of the Board of Directors we 2024 the audit focused on domestic and overseas business ethics and anti-corruption standards that they time employees outsourced employees and
have established a business ethics audit system that business departments’ high-risk areas such as the must observe in business activities. We continuously dispatched workers). The training covers key areas
covers all aspects such as business and financial code of business conduct anti-bribery and anti- strengthen due diligence measures paying particular such as the code of business conduct bribery
activities to effectively supervise the Group’s code fraud information security and privacy protection attention to the business ethics and integrity-based and corruption internal fraud and conflicts of
of conduct. We have issued and implemented the employees’ conflicts of interest and confidentiality operation of our partners so as to ensure that our interest so as to enhance employees’ awareness
Internal Audit System along with 21 internal audit as well as employee training. From 2025 to 2026 we transactions with them are legal and compliant. of business ethics compliance. In addition we
practice guidelines to improve audit processes plan to conduct audits on key areas that have not have established a strict assessment mechanism
and rules and standardize internal business ethics been audited previously and to perform a second We continuously optimize the reporting management to evaluate and provide feedback on employees’
audits. At the audit preparation stage we conduct review on the previously audited high-risk areas to system encourage the supervision and reporting on learning achievements. This aims to consolidate
risk assessment procedures gather information ensure that business ethics audits cover all operating misconducts across the Group and create a transparent the training effectiveness and promote
on laws and regulations institutional processes entities worldwide every three years. During the compliance supervision platform. We provide multiple employees to better implement compliance
operating data and historical audit records. We reporting period we carried out regular audit reporting channels including the reporting mailbox requirements in their work. Furthermore during
also conduct a preliminary assessment for business work focusing on the code of business conduct of (UIH_Compliance@united-imaging.com) and the the reporting period we newly launched a Feishu
compliance and risk degree and formulate a detailed operating entities anti-bribery and anti-corruption reporting hotline (021-67076619). Additionally we have Official Account which is dedicated to regularly
audit plan. At the audit execution stage based on anti-fraud employee training employees’ conflicts added a new compliance supervision and reporting publicizing knowledge on internal control
the risk assessment results the Audit Department of interest and confidentiality. We provided feedback platform - Feishu Workplace. All channels are open compliance and business ethics to all employees.focuses on reviewing key high-risk areas such as on the rectification items identified during the audit around the clock allowing employees to submit During the reporting period we conducted a
anti-bribery anti-fraud and conflicts of interest. to the relevant business departments and issued anonymous or named reports and feedback. We special session on business compliance and anti-
The department conducts a detailed inspection for audit reports. This helped to identify and resolve the take all reports seriously and initiate an investigation corruption at the United Imaging Healthcare
relevant documents financial records contracts business ethics issues of the Group and continuously immediately. The Disciplinary Committee is responsible Marketing Conference.and transaction processes to ensure compliance. implement the compliance requirements and for making the final decision in accordance with the
At the preliminary result verification stage the measures related to business ethics. rules and regulations ensuring that the handling
Audit Department communicates with the audited of violations is transparent fair and reasonable. At
departments to confirm the issues and ensures that We firmly combat acts that violate business ethics the same time we have released the Whistleblower
the issues are fully explained and resolved through and implement the long-term management Protection Policy※ clarifying the requirements foron-site interviews and document verification. When mechanism of “dare not corrupt cannot corrupt whistleblower protection and strictly prohibiting anythe audit report is issued the audited department and do not want to corrupt”. We require all new form of retaliation. By doing so we strive to create a
is required to develop rectification measures. The employees to sign the Integrity Statement during safe and reliable supervision environment.audit team will continuously track the progress their onboarding process. Moreover the code of
of rectification to ensure that the problems are conduct and punishment for infringement are United Imaging Healthcare continuously strengthens
effectively resolved. The Audit Committee regularly specified in the Employee Handbook to ensure that the compliance culture construction and deepens the
hears reports on the work achievements and follow- every employee promotes awareness of business education and training related to business ethics. We
up plans of the Audit Department safeguards the ethics and anti-corruption. For employees in key comply with policies such as the Anti-Bribery and Anti-
independence and effectiveness of the internal audit positions and managerial positions we further Corruption Policy and the Business Conduct Guidelines
system and ensures that it meets the expectations clarify the requirements for integrity in business and have established a comprehensive training
of the Board of Directors. operations by means of compliance performance system with multi-channel multi-form and multi-level
appraisals. At the same time we require all suppliers approaches. Every year we conduct regular business
We have developed a “Three-Year Coverage” and distributors to sign the Supplier Code of Conduct ethics and compliance training for all employees
※ The Whistleblower Protection Policy: https://global.united-imaging.com/-/media/uih/pdf/investor/20240823/whistleblower-protection-policy_en.pdf
92Compliant Operation for Steady Development「Practicing Compliant Operation」
General business Board and management Specialized business ethics Partner business
ethics training ethics training training for key positions ethics training
We provide all employees with systematic training in Each year we organize dedicated compliance We provide specialized and targeted business We require each regional distributor to attend
business ethics and compliance and guide them in training for all directors and management to ethics training for key positions such as compliance training organized by United Imaging
studying the Anti-Bribery and Anti-Corruption Policy clarify key compliance requirements on business marketing. Though the training we guide Healthcare at least once a year. The training
the Whistleblower Protection Policy the Business ethics anti-corruption conflicts of interest and employees in conducting business interacting involves business ethics anti-corruption policy
Conduct Guidelines the Conflict of Interest Policies anti-unfair competition. The aim is to increase with healthcare professionals and organizing prevention of unfair competition and other
and other relevant documents every year. This is senior management’s understanding of the marketing activities in accordance with our related topics. This is to accelerate the building
to ensure that our employees fully understand and importance of compliance and to ensure that they compliance policy. Focusing on core topics such of a culture of compliance throughout the supply
comply with the Group’s code of business ethics. In act as role models to work in compliance with as business ethics anti-corruption anti-unfair chain.
2024 we organized the “Business Ethics Compliance rules. competition and conflicts of interest the trainingTraining: Anti-Corruption and Anti-Fraud Practices”. aims to enhance employees’ ability to understand
At the training we explained the relevant laws and and apply compliance requirements.regulations and our internal policies and emphasized
the importance of anti-corruption and anti-
fraud efforts. This helped to raise the compliance
awareness of all employees and related parties. This
training covered all our full-time employees interns
part-time employees outsourced employees and
dispatched workers. The total times of participation
was 17206 and the duration of the training was 7317
hours.
93Compliant Operation for Steady Development
Preventing
Data Risks
To strengthen information security and privacy strictly performed the responsibilities at all levels
protection United Imaging Healthcare constantly in the Management Policy of Information Security
improves the privacy protection policy and the data and Privacy Protection to ensure the effectiveness Decision-making level Establish the policy on information security and privacy
protection.security management system. We implement strict of information security and privacy protection. Information Security and Privacy Protection
Supervision and Management Committee Organize and formulate the overall plan for information data risk prevention and control strategies to prevent The Information Security and Privacy Protection security and privacy protection.information security risks and provide safe and Supervision and Management Committee is the Research and deploy and discuss and decide on major
matters of information security and privacy protection
reliable services to gain more trust from customers highest decision-making body for information work.and partners. security management. It lays down relevant policies
and specifies the implementation requirements.We abide by the laws and regulations including The Company Information Security and Privacy
the Data Security Law of the People’s Republic of Protection Leading Group and the Product
Planning and building the Company's security and
China the Personal Information Protection Law of Information Security and Privacy Protection Leading Management and review level privacy protection management system.Company Information Security
the People’s Republic of China the Cybersecurity Law Group are the auditors and supervisors. The specific Formulation of relevant internal systems.and Privacy Protection Leading Group
of the People’s Republic of China and the General implementation work is handled by the Information
Organization coordination supervision and inspection
Product Information Security of specific work.Data Protection Regulation of the EU (GDPR) and Security and Privacy Officers the Information and Privacy Protection Leading Group Report regularly to the Information Security and Privacy
regulatory requirements such as the Administrative Security Department the Information Technology Protection Supervision and Management Committee on the implementation of the work.Measures for Data Security in the Field of Industry and Department the Legal Compliance Department
Information Technology (for Trial Implementation). We the Product Network Security Committee and
have updated and revised the Information Security the Quality Management Department etc. which
Management Manual the Information Security Risk work together to carry forward specific information
Management Policy the Information Asset Security security management tasks. During the reporting Executive level
Management Policy the Supplier Information period the Information Security and Privacy
Security Management Policy the Private Data Protection Supervision and Management Committee
Security Management Policy and the Cloud Security held 1 meeting to conduct analysis and make
Management Policy in accordance with the latest decisions on the information security risk and
information security management specifications. privacy protection matters. Our information security-
This is our effort to continuously strengthen related departments hold communication meetings
information security management. on information security management issues on a
regular or ad-hoc basis to optimize the workflow and
We have established a top-down hierarchical maintain the efficient operation of the management
Information Security Management Organizational Structure of United Imaging Healthcare
information security management structure and system.
94
Quality Management
Department
Product Network
Security Committee
Product Information
Security and Privacy
Protection Leading Groups
Legal and Compliance
Department
Information Technology
Department
Information Security
Department
Information Security and
Privacy Protection OfficersCompliant Operation for Steady Development「Preventing Data Risks 」
Information Security
Management
System and Service
Qualification
By the end of 2024 United Imaging Healthcare had ISO 27001 Information Security ISO 27701 Personal Privacy Protection ISO 27017 Cloud Service
obtained certificates in key areas including Information Management System Certificate System Certificate Information Security
Management System
Security Management System (ISO 27001) Medical Certificate
Health and Safety Management System (ISO 27799)
Personal Privacy Protection System (ISO 27701)
Cloud Service Information Security Management
System (ISO 27017) and IT Service Management
System (ISO 20000). At the same time we received the
CCID Information System Service Delivery Capability
Certificate (Level 1 5-Star) the CCRC Information
Security Service Qualification Certificate (Level 2) and
the ITSS Information Technology Service Standard ISO 27018 Public Cloud Privacy ISO 27799 Medical Health and Safety ISO 20000 IT Service Management CCRC Information Security
Compliance Certificate (Level 3). They demonstrated Security Management System Management System Certificate System Certificate Service Qualification
our professional ability and commitment to information Certificate Certificate
and privacy security protection.CCID Information System Service ITSS Information Technology Service Standard
Delivery Capability Certificate Compliance Certificate
95Compliant Operation for Steady Development「Preventing Data Risks 」
United Imaging Healthcare is devoting increasing and server security by improving server baseline lawful and strive to ensure the security and To raise the awareness of information security and
efforts to information security management. For security. In addition by restricting access to high- compliance of the data processing environment. privacy among all employees we have conducted
example we have formulated the Information risk ports and removing a large number of expired We have taken various measures to protect information security training in the form of
Security Behaviour Management Rules for and unaccountable host accounts we further the security of customer privacy data. In terms online and offline seminars. The training covers
Employees. By detailing requirements for data enhanced our information security management. of security technology we regularly conduct key topics such as office environment security
application host and network security we have penetration testing and network testing and password security phishing email identification
established a comprehensive and multi-level United Imaging Healthcare takes the management participate in the “Rock-Solid Action” to improve and prevention trade secret protection and
information security risk prevention and control of customer privacy data as the core of our network security protection capabilities. As information security during travelling. At the same
system with diversified contents to effectively information security management and strictly part of our compliance project we assess the time we provide training on information security
manage and reduce information security risks. adheres to the relevant policies and guidelines. privacy protection ability of customer service policies that all employees need to understand
In 2024 we expanded the scope of information Specifically we collect store use and transfer tools and improve their privacy features. In the including the ISMS-101 Information Security and
asset maintenance and strengthened public cloud customer privacy data only when necessary and area of data management we have formulated Privacy Protection Management Manual the REG-
data deployment and transfer plans to ensure EIM-001 Management Measures for Regulated
the security and compliance of data transfer. Software Use the ISMS-206 Information Security
In our operations we improve privacy data Incident Management Provisions and the ISMS-
management and conduct full lifecycle security 201 Information Security Risk Management Policy.control over assets such as demagnetizing As the end of 2024 information security training
damaged equipment to prevent information covered 100% of our employees. In addition weleakage. In addition to our day-to-day security take measures such as the “Information Securitymaintenance and network protection activities Month” activities and information security credit
we have conducted around 32 emergency point-based management to carry out information
response drills and practices to accelerate security publicity. Through information security
the formation of a standardized emergency exams phishing email tests and other methods
response process. At the same time department we test how well our employees have mastered
responsible for information security conducts information security knowledge and reinforce
regular investigations and audits punishes non- the learning effectiveness. This ensures that
compliance and rewards compliance to strengthen our employees effectively identify and prevent
information security oversight. potential information security risks.Data - Data integrity and authenticity protection Application - User authentication and authorization Host - Operating system security reinforcement Network - Firewall
security - Anonymity of sensitive information security - User access security protection security - Anti-virus software security - Secure encrypted connection
protection - Hard disk data encryption protection - Emergency access supported protection - Regularly updated virus database protection - Network whitelisting
- Data transmission encryption - Application whitelisting - Regularly updated security patches - Network access mechanism
- Audit log - Trusted machine certificates - 24/7 monitoring
- Security scanning - Password management system - Situation perception
- Threat intelligence system
96Compliant Operation for Steady Development「Preventing Data Risks 」
United Imaging Healthcare’s Active Engagement “Information Security Month”
in Network Security Protection Activities of United Imaging Healthcare
In 2024 United Imaging Healthcare participated in risks through simulated attack tests. In a month In July 2024 United Imaging Healthcare held in daily work. We organized online and offline
the “Gong Fu Li Wang” network security protection of 24/7 security protection United Imaging the 7th “Information Security Month” event quizzes to enhance employees’ ability toactivity organized by the Shanghai Municipal Healthcare received full marks and was awarded themed “Upholding Cybersecurity Bottom Line understand and apply information securityCommission of Economy and Informatization and the title of “Excellent Blue Party” by the organizer and Safeguarding Information Security”. We held knowledge. During the event we published 10
the “Rock-Solid Action” for network protection of “Gong Fu Li Wang”. It’s the demonstration of three seminars on daily information security articles on information security. Topics included
organized by the Shanghai Communications our professionalism and reliability in information considerations and roles and precautions for preventing phishing emails setting strong
Administration. The aim is to improve enterprises’ security protection. employees in network protection. We invited passwords and protecting office security. The aim
ability to defend against information security external experts to analyze daily information is to encourage all employees to take active part
security cases and guide our employees to in information security protection.properly handle information security issues
97Compliant Operation for Steady Development
Implementing
Responsible Marketing
United Imaging Healthcare stringently implements and protect the rights and interests of consumers rightful honest and truthful respect fair competition Committee and an Ethics Committee comprising
the concept of responsible marketing and improves in accordance with market regulations and the comply with business ethics value customer trust senior management to oversee and review the
the responsible marketing management system to code of business ethics. This year we developed and protect patients’ rights and interests. We uphold compliance and ethics in our marketing activities.ensure consumers’ access to authentic and reliable and published on our website the Responsible Sales high ethical standards and oppose corruption and We have also set up a marketing system compliance
product and service information. We strive to build and Marketing Policy※ to regulate the marketing bribery. We endeavor to ensure that our marketing team to regularly review and audit marketing
a trustworthy brand image and create a positive and activities of our headquarters subsidiaries and activities comply with local laws industry standards compliance to ensure the compliance of marketing
healthy market environment for medical devices. branches. All marketing personnel (including and regulatory requirements and that our marketing activities.directors supervisors senior management full- content is authentic and accurate. We also take data
We comply with the Advertising Law of the People’s time employees dispatched workers part-time and information security very seriously and actively We constantly reinforce the management of our
Republic of China the Law of the People’s Republic employees temporary workers and consultants) protect the privacy of the information and data promotion and advertising processes. This ensures
of China on the Protection of Consumer Rights and third-party organizations that represent us or of our partners and customers in our marketing that descriptions of the features quality and uses
and Interests the Basic Standards for Enterprise participate in our business were required to comply activities. of our products and services in our promotional
Internal Control and other relevant laws and with the policy. The Responsible Marketing Policy materials are clear accurate objective authentic
regulations. We carry out responsible marketing clarifies that marketing activities must be legal We have established a Marketing Compliance and consistent with the latest scientific research
※ Responsible Sales and Marketing Policy: https://global.united-imaging.com/-/media/uih/pdf/investor/20240823/responsible-sales-and-marketing-policy_en.pdf
98Compliant Operation for Steady Development「Implementing Responsible Marketing」
findings trial data and clinical practice. We have and approval under local laws and regulations we These are designed to assess compliance with regulations. The investigations are kept strictly
prepared the Marketing Document Control Process will work to obtain such approval. the responsible marketing policy by our business confidential and the verified breaches of rules or
which requires that our marketing and promotional employees and third-party representatives and disciplines and personnel involved are punished in
materials must be consistent with our product We implement ongoing and systematic audit and to monitor the implementation of responsible accordance with the relevant policies.registration or filing documents. Under the process control procedures for responsible marketing and marketing. During the reporting period we
all scientific research statistical data survey conduct regular marketing compliance audits of all completed regular audits of responsible marketing United Imaging Healthcare continues to deepen
results and other promotional information must our operating entities each year. The audits focus focusing on the advertising and public relations the concept of responsible marketing to ensure
be authentic accurate and fully cited with sources on key issues such as risk assessment of marketing activities of all our operating units the conduct of that marketing activities meet the high standards
and expiration dates. Besides promotion of non- activities compliance with laws regulations and our distributors as well as employee training and of truthfulness accuracy legality and transparency
existent features or unattainable performance of internal policies and authenticity of disclosures. data protection. We have communicated the issues and to strengthen the relevant training mechanisms
products is also prohibited in the process. We do This is to ensure that the marketing activities of that needed to be addressed the audit reports and globally to enhance employees’ awareness of
not promote the safety and efficacy of products or the Group and our agents are consistent with the audit opinions to the relevant business units compliance and professional competence. In 2024
features that are not approved or registered and we responsible marketing principles and to prevent to improve our overall compliance performance the Group will further promote a multi-level three-
make their status clear in our promotional materials. misleading or false advertising. We have issued the and marketing activities. The Audit Department dimensional and systematic marketing training
When producing promotional materials business Internal Audit Practice Guide: Responsible Marketing has opened the reporting e-mail (internalaudit@ program for all employees to strengthen the
units are required to conduct a self-check using the Audits to provide our functional departments with united-imaging.com) to all our employees suppliers understanding and implementation of responsible
United Imaging Compliance Self-Checklist to identify clear guidance on responsible conduct and ensure distributors and other stakeholders to enable them marketing in a comprehensive manner ranging
compliance risks and make adjustments in advance. compliance in our marketing advertising and sales to anonymously report possible violations. This from the interpretation of the system to the practical
Before releasing the materials are subject to review activities. To better implement the policy we conduct strengthens our internal monitoring mechanism. operation.by the relevant departments to ensure compliance. comprehensive reviews and take corrective action The Audit Department receives reports and conducts
For advertising and promotions that require review including annual risk assessments and spot checks. investigations in accordance with the relevant
99Compliant Operation for Steady Development「Implementing Responsible Marketing」
During the reporting period United Imaging RSNA SNMMI CMEF and AHRA we provided Group will introduce international compliance cases the E-learning platform increase interactive
Healthcare provided training on responsible responsible marketing training for nearly 1000 in conjunction with global medical regulations to learning content and establish a regular assessment
marketing policies and practices for marketing employees. The training focused on the importance enhance employees’ understanding of compliance mechanism to ensure the continued effectiveness of
teams including sales branding and marketing of compliant and truthful advertising to promote requirements in different markets especially to the training.personnel. In-depth explanations and assessments compliant and transparent marketing. improve the compliance execution of overseas
on compliance requirements were carried out during marketing teams and ensure that global marketing By continuously deepening the responsible
the training to ensure the compliance of employee In the future the Group will further optimize the activities are in line with local regulations and marketing training United Imaging Healthcare will
behaviors and the authenticity accuracy legality and responsible marketing training system in a number standards. further consolidate the global marketing compliance
transparency of our product marketing materials. of areas to ensure that the coverage and depth of system promote a responsible marketing culture
More than 3000 employees participated in the training meets international best practice standards. In terms of the depth of training the Group will of integrity transparency and compliance ensure
training covering 100% of marketing personnel. Firstly the Group plans to gradually expand the strengthen simulated practical training and case that all marketing activities meet the high standard
At the same time we published a course on the scope of training from the existing sales and analysis through virtual case exercises and simulated of compliance requirements and provide reliable
Marketing Document Control Process on our E-learning marketing teams to other related positions involving inspections to help employees accurately identify products and services to customers and markets
platform and required relevant employees to study marketing content including product development potential compliance risks in actual marketing around the world.and pass the exam. More than 355 employees customer service and agents to ensure that all scenarios and enhance their compliance judgment
completed the course and passed the exam this employees are aware of compliance so as to realize and response capabilities. To further enhance the
year. For specific marketing campaigns such as full compliance management. In addition the effectiveness of the training we will also optimize
100Compliant Operation for Steady Development
Protecting
Intellectual
Property Rights
Paying equal attention to innovation and We implement the patent planning strategy to control we proactively identify IPR-related risks and We strengthen our IPR management and control by
compliance United Imaging Healthcare strives to build a patent barrier based on our technology effectively manage potential litigation. To ensure requiring each employee to sign a Confidentiality and
build a systematic intellectual property right (IPR) development paths the industry’s advanced compliance with relevant policies and regulations Non-Compete Agreement. This helps prevent gaps in
management system. By optimizing our patent technology and the direction of market development. we have control procedures for IPR policies laws and IPR management caused by business information
structure consolidating trademark strategies and Our patent mining mechanism covers the entire regulations. With regard to information security we leakage. We also provide systematic IPR training for
strengthening employee training we constantly technology development process ensuring that our adopt strict confidentiality measures for IPR-related new employees IPR department staff R&D staff and
improve the efficiency of our IPR management patent applications cover all product lines. At the information resources to prevent information marketing staff to continuously improve the IPR
and contribute to our sustainable innovation and same time we plan ahead and protect technologies leakage. In addition we have built a mature database awareness and skills of all employees.enhanced market competitiveness. that may be developed in the future during the and an IPR management platform for full lifecycle
R&D process in order to gain market advantage and management of IPRs including patents trademarks
We comply with the Patent Law of the People’s obtain more basic patents. In terms of trademarks copyrights and technical secrets in a bid to protect
Republic of China the Trademark Law of the People’s we have had a trademark plan in place since our our core technologies and brand value.Republic of China and other laws and regulations. inception in parallel with our product launch plan.We have formulated the Basic Policy for Intellectual We navigate overseas markets using the Madrid
Property Rights Management the Guidelines for System.Trademark Management and the Guidelines for
Software Copyright Registration on the basis of the By the end of 2024 we had filed a cumulative total of
Intellectual Property Management Manual and existing more than 9300 applications for patents including a
types of intellectual property rights. These policies cumulative total of more than 7700 applications for
enable us to resolutely protect our intellectual patents for invention. We had received a cumulative
property rights and innovation achievements. We total of more than 4600 grants of patents including
have an intellectual property management structure a cumulative total of more than 3400 patents for
consisting of the Intellectual Property Management invention.Committee Innovative Product Evaluation
Committee Intellectual Property Department and We have established a comprehensive and
emergency group for major intellectual property systematic IPR management system based on
disputes. They work together to ensure the orderly our development strategy covering all aspects of
and closed-loop management of all types of the acquisition maintenance use and monitoring
intellectual property rights. of intellectual property rights. In terms of risk
101Appendix
Appendix
Index of Guidelines on Self-discipline Supervision
of Listed Companies No. 14 - Sustainable Development
Report (Provisional) GRI Standards and United Nations
Sustainable Development Goals (SDGs)
Context Guidelines on Self-discipline Supervision GRI Standards SDGs
of Listed Companies No. 14 - Sustainable Disclosure Item
Development Report (Provisional)
Management Statement 2-11
About the Report 2-1 2-2 2-3
Key Performance Indicators in 2024 201
About United Imaging Healthcare 2-6
Sustainable Development Management Communication with stakeholders 2-9 2-12 2-13 2-14 2-16 2-29 3-1 3-2 3-3
Due diligence
Accessible and Inclusive Healthcare Rural revitalization 3-3 203
Social contribution
102Appendix
Context Guidelines on Self-discipline GRI SDGs Context Guidelines on Self-discipline GRI SDGs
Supervision of Listed Companies Standards Supervision of Listed Companies Standards
No. 14 - Sustainable Development Disclosure No. 14 - Sustainable Development Disclosure
Report (Provisional) Item Report (Provisional) Item
Cutting-Edge Technology Equality Diversity and Common Growth
Building Diverse Innovation-driven development 3-3 Continuously Deepening Employees 3-3
Innovation Matrix Talent Strategy
Technological ethics
Driving Products Upgrade Innovation-driven development 3-3 Protecting Employees’ Employees 2-3 2-7 3-3
Rights and Interests 201 402
405406
408409
Cultivating Innovation Innovation-driven development 3-3
Ecology
Empowering Employee Employees 3-3 401
Growth 404
Listening to Employees Employees 3-3 401 404
Lean Products and Quality Service
Creating a Fulfilling Employees 3-3 401
Ensuring Product Quality Safety and quality of 3-3 416 Workplace
and Safety products and services
Ensuring Occupational Employees 3-3 403
Providing Premium Service Safety and quality of 3-3 416 Health
products and services
Implementing Responsible Security of supply chains 3-3 204
Purchasing 308 414
103Appendix
Context Guidelines on Self-discipline GRI SDGs Context Guidelines on Self-discipline GRI SDGs
Supervision of Listed Companies Standards Supervision of Listed Companies Standards
No. 14 - Sustainable Development Disclosure No. 14 - Sustainable Development Disclosure
Report (Provisional) Item Report (Provisional) Item
Assuming Responsibilities and Joining in Public Benefit Activities Clean Production for Green Development
Engaging in Public Social contribution 3-3 203 Focusing on Compliance 3-3
Welfare Activities Environmental management of
Management environment
Engaging in Medical Social contribution 3-3 203
Undertaking Pollutant emissions 3-3 301
Health Knowledge
Environmental 303 306
Popularization Waste treatment
Protection
Ecosystem and
biodiversity
conservation
Energy utilization
Water resource utilization
Circular economy
Focusing on Responding to 3-3 201
Climate Change climate change 302 305
Compliant Operation for Steady Development
Practicing Compliant Anti-commercial bribery 2-23 2-24
Operation and anti-corruption 2-26 2-27
Anti-unfair competition
206
Treating small and medium-sized
enterprises equally
Preventing Data Risks Data security and customer 3-3 418
privacy protection
Implementing Responsible Anti-unfair competition 3-3 417
Marketing
Protecting Intellectual Innovation-driven 3-3
Property Rights development
104Appendix
KPIs
Social Indicators
Product Quality and Safety Supplier Management
Indicator Unit 2024 Indicator Unit 2024
Product safety and quality training for employees Total number of suppliers / 326
Number of sessions Time 1672 Number of suppliers by region
Times of participation / 468513
Total duration Hour 338850.48 China mainland / 293
Coverage % 100 Hong Kong Macao and Taiwan / 4
Overseas / 29
Product safety and quality testing
Supplier quality management
Cumulative number of tests Ten thousand time 1021.21
Coverage % 100 Percentage of suppliers adhering to supplier code of conduct % 100
(enterprise-defined)
Percentage of suppliers signing anti-corruption documents such as % 100
the Integrity Commitment and the Integrity Agreement
Customer Service Percentage of purchasing staff signing anti-corruption documents % 100
such as the Clean Procurement Commitment
Percentage of suppliers with certificates for quality environmental % 98.2
Indicator Unit 2024 and occupational health and safety management systems
Customer satisfaction % 98.3
Number of customer complaints Time 0 Percentage of suppliers audited and certified by tier
Percentage of complaints handled % 100
Tier 1 suppliers % 100
Tier 2 suppliers % 100
Tier 3 suppliers % 100
Coverage of supplier training % 100
105Appendix「KPIs」
Employee Information
Number of employees by region
Indicator Unit 2024
China mainland / 7737
Hong Kong Macao and Taiwan / 4
Employment contract signing rate % 100
Overseas / 449
Total number of employees / 8190
Number of employees by employment type
Employee Training
Full-time / 8173
Part-time / 17 Indicator Unit 2024
Number of employees by rank Number of trained employees by rank
Senior managers / 29 Senior managers / 29
Middle-level managers / 372 Middle-level managers / 372
General employees / 7789 General employees / 7789
Number of employees by gender Number of trained employees by gender
Female employees / 2177 Female employees / 2177
Male employees / 6013 Male employees / 6013
Number of employees by education background Coverage of trained employees by rank
Masters or above / 3351 Senior managers % 100
Bachelors / 2928 Middle-level managers % 100
Junior college graduates / 920 General employees % 100
Technical secondary school graduates or below / 991
Coverage of trained employees by gender
Number of employees by age
Female employees % 100
30 or below / 3385 Male employees % 100
31-40/3606
41-50/978
Above 50 / 221 Total duration of employee training Hour 362457.98
106Appendix「KPIs」
Anti-Corruption Management
Total duration of employee training by rank
Indicator Unit 2024
Senior managers Hour 334
Middle-level managers Hour 3627 Total number of anti-corruption training sessions Time 28
General employees Hour 358496.98 Total duration of anti-corruption training Hour 7317
Total duration of employee training by gender
Anti-corruption training
Female employees Hour 96345.67
Male employees 266112.31 Times of participation of trained employees 17206Hour /
Percentage of employees trained % 100
Average training hours by rank
Anti-Unfair Competition Management
Senior managers Hour/person 11.52
Middle-level managers Hour/person 9.75 Indicator Unit 2024
General employees Hour/person 46.03
Total number of anti-unfair competition training sessions Time 28
Average training hours by gender Total duration of anti-unfair competition training Hour 7317
Female employees Hour/person 44.26
Male employees Hour/person 44.26 Anti-unfair competition training
Times of participation of trained employees / 17206
Percentage of employees trained % 100
Occupational Health and Safety
Indicator Unit 2024
Information Security Management
Major and above work safety accidents Case 0
Indicator Unit 2024
Occupational health and safety training for employees
Total times of participation / 26752
Number of sessions / 726 Total number of training sessions Time 18
Times of participation / 111612 Total duration of training Hour 24050
Total duration Hour 48633 Percentage of participants passing the exam % 100
107Appendix「KPIs」
IPR Protection Waste8
Indicator Unit 2024 Indicator Unit 2024
Cumulative number of patent applications / 9373 Hazardous waste
Cumulative number of patent applications for inventions / 7734
Cumulative number of patents granted / 4664 Total hazardous waste Tonne 229.08
Cumulative number of invention patents granted / 3475 Hazardous waste intensity Tonne/RMB million revenue 0.02
Environmental Indicators Non-hazardous waste9
Total non-hazardous waste Tonne 2689.55
GHG Emission6 Non-hazardous waste intensity Tonne/RMB million revenue 0.26
Indicator Unit 2024
Direct (Scope 1) GHG emissions tCO2e 3123.13
Energy Consumption10
Indirect (Scope 2) GHG emissions (market-based) tCO2e 51320.79
Total GHG emissions (Scope 1 and 2) (market-based) tCO2e 54443.92 Indicator Unit 2024
GHG emission intensity (Scope 1 and 2) (market-based) tCO2e/RMB million revenue 5.29
Indirect (Scope 3) GHG emissions7 tCO2e 302843.64
Gasoline GJ 4800.72
Diesel GJ 2434.57
Piped natural gas GJ 13357.77
6Covering Shanghai United Imaging Healthcare Co. Ltd. and its subsidiaries: United Imaging Healthcare Poland Sp.z o.o. United Imaging Healthcare North
America Inc. UIH Technologies LCC United Imaging Healthcare North America LLC Wuhan United Imaging Healthcare Co. Ltd. and United Imaging Total consumption of non-renewable fuel GJ 20593.06
(Changzhou) Healthcare Co. Ltd. Our region-based Scope 2 emissions are 51406.88 tCO2e. Purchased electricity kWh 97212413
Total energy consumption within the organization GJ 370557.75
7Scope 3 GHG emissions include emissions from business travel upstream transportation and distribution downstream transportation and distribution
employee commuting purchased goods and services and waste generated in operations. Internal energy intensity GJ/RMB million revenue 35.98
8Covering Shanghai United Imaging Healthcare Co. Ltd. and its subsidiaries: United Imaging Healthcare Poland Sp.z o.o. United Imaging Healthcare North
America Inc. UIH Technologies LCC United Imaging Healthcare North America LLC Wuhan United Imaging Healthcare Co. Ltd. and United Imaging
(Changzhou) Healthcare Co. Ltd.
Water Resources11
9Covering Shanghai United Imaging Healthcare Co. Ltd. Wuhan United Imaging Healthcare Co. Ltd. and United Imaging (Changzhou) Healthcare Co. Ltd.
10Covering Shanghai United Imaging Healthcare Co. Ltd. and its subsidiaries: United Imaging Healthcare Poland Sp.z o.o. United Imaging Healthcare Indicator Unit 2024
North America Inc. UIH Technologies LCC United Imaging Healthcare North America LLC Wuhan United Imaging Healthcare Co. Ltd. and United Imaging
(Changzhou) Healthcare Co. Ltd.
Total water consumption Tonne 272408
11Covering Shanghai United Imaging Healthcare Co. Ltd. and its subsidiaries: United Imaging Healthcare Poland Sp.z o.o. United Imaging Healthcare Water consumption intensity Tonne/RMB million revenue 26.45
North America Inc. UIH Technologies LCC United Imaging Healthcare North America LLC Wuhan United Imaging Healthcare Co. Ltd. and United Imaging
(Changzhou) Healthcare Co. Ltd.
108
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