About Hikvision 02
Message from the Management 03
Environment Value Chain
Pursuing Low-carbon Operation Working Together for
and Green Development Mutual Success
ESG Management Responding to Climate Change 30 Embracing Responsible Procurement 81
Improving Energy Management 39 Driving Industry Growth 86
ESG Philosophy 05 Developing Green Products 42
ESG Governance Framework 06 Enhancing Water Resource Management 44
Identification of Material Topics 07 Managing Wastes and Emissions 45
Risk Management 10
Stakeholder Communication 11
Honors and Awards 12
Integrity Harmony
Championing Compliance Creating a Harmonious Workplace
ESG Spotlight and Prudence and Giving Back to Society
Tech for Good Improving Compliance System 49 Nurturing an Innovative Workforce 91
Upholding Business Ethics 51 Creating Social Value 102
Constantly Advancing Compliance Practices 54
Tech for Homeland 15 Respecting and Protecting Human Rights 56
Tech for Environment 17 Fostering a Culture of Compliance 58
Tech for Industry 20
Tech for Community 24
Tech for Culture 27
Reliability
Embracing Innovation
and Maintaining High Quality
Our Unwavering Commitment to Technological
Innovation 60
Appendix 1: Key Performance 110 Complying with Technology Ethics 64
Appendix 2: Indicator Index 116 Tackling Cybersecurity and Data Security Risks 65
Appendix 3: Report Verification 118 Ensuring Product and Service Quality 71
About This Report 119Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
About Hikvision
Leading the Future of AIoT
Founded in 2001 Hikvision is a tech company dedicated to technological innovation. At Hikvision we
uphold the business philosophy of "professionalism reliability and integrity" and practice the core value
of "dedicated to customers' continual success adding value to companies and communities acting with
honesty and integrity and pursuing excellence in every endeavor". Over the past two decades we started
with video technology and gradually built and enhanced our Internet of Things powered by Artificial
Intelligence (AIoT) system centered around IoT perception artificial intelligence and big data providing
security and scenario digitalization solutions to a variety of industries.Hikvision is committed to serving various industries through its cutting-edge technologies of IoT perception
artificial intelligence and big data leading the future of AIoT: through comprehensive machine perception
technologies we aim to help people better connect with the world around them; with a wealth of intelligent
products we strive to identify and satisfy diverse demands by delivering intelligence at your fingertips;
through innovative AIoT applications we are dedicated to empowering every individual to enjoy a better
future by building an intelligent world that is more convenient efficient and secure.
2024 ESG Report 02Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Message from the Management
In today's world sustainable development has been a global consensus and Environmental Social and Governance
(ESG) serves as a critical framework for guiding businesses toward sustainability. It encompasses environmental
protection social welfare and long-term stability of businesses. It also stands as the essential path for enterprises
to coexist and thrive with society. In deep recognition of this Hikvision has established a systematic framework that
integrates ESG into every aspect of our development to create value for society and shape the future for the Company.Innovation is embedded in Hikvision's DNA and serves as a driving force for its sustained development. In 2024 we
maintained the intensity of R&D investment explored deeper in the AIoT domain and launched multi-dimensional
perception products fostering our competitiveness in scenario digitalization business. Additionally we believe that our
long-term development depends not only on commercial achievements but also on the ability to leverage expertise for a
positive societal impact. With "Tech for Good" as the core we continuously advance innovative initiatives in education
support environmental protection and digital village promotion working toward a better and more sustainable world.In response to the global challenges of climate change Hikvision is taking proactive steps. Guided by the mission of
"connecting a green and low-carbon value chain with safe and efficient AIoT applications" Hikvision is adopting a top-
down approach to carbon neutrality management driving green transformation across all stages including product
design manufacturing and operations. The Company is also actively utilizing clean energy such as green electricity and
solar power. Through these efforts Hikvision is contributing to the sustainable development of our planet.Feng Wei
Board Secretary and By seeing far we gain vision; by acting on vision we go further. At Hikvision we remain steadfast in the original aspiration
Leader of the Sustainability of "Tech for Good". Driven by innovation guided by responsibility and in step with the times we are committed to
Working Group advancing with society and working hand in hand with you to thrive for a better future.April 2025
2024 ESG Report 03Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
ESG Management
Hikvision firmly believes that sustainability is key to sound industrial growth
and long-term corporate competitiveness. We carefully examine the
connection between ESG and various aspects of our business activities
including strategy operations value creation and development. By
improving our ESG management system and enhancing communications
with stakeholders we have managed ESG and other non-financial risks
more effectively ensuring robust operations and sustainable development.Our efforts have been recognized with the SA8000 Certification for Social
Accountability Management System and have been awarded the EcoVadis
2025 Silver Medal which places us in the Top 15% of 150000 companies
globally.
2024 ESG Report 04Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
ESG Philosophy
Hikvision upholds the ESG Reliability Integrity Value chain
management philosophy of
"integrating corporate social Leverage our strengths in cutting-edge Comply with high standards of business Build a robust AIoT ecosystem and foster
responsibility and sustainability technologies to deliver high-quality ethics and uphold integrity and compliance coordinated development through open
principles into business and striving products and services that meet
in business operations as the cornerstone collaboration with suppliers and industry
customer needs and facilitate digital of long-term growth. partners.to be a responsible global tech transformation across industries.company" and actively builds a
featured ESG model for effective
management.Like banyan trees that sustain
countless species after they
grow up Hikvision is dedicated
to fostering growth across
various industries while pursuing
sustainable development. This
commitment is embodied in our
THRIVE sustainability philosophy
which guides our ESG practices
in this new phase. With "Tech
for Good" as the core we focus
on five domains—Harmony
Reliability Integrity Value chain
and Environment—to jointly create
a more prosperous brighter future
with our stakeholders.In 2024 Hikvision joined the United
Nations Global Compact (UNGC).We uphold the Ten Principles of
the UN Global Compact which Harmony Environment
encompass human rights labor
environment anti-corruption and Provide ample opportunities for professional Take guidance from the concept of green
other aspects. This engagement development and support our employees in leading development continuously improve our energy better lives; leverage our technological expertise to structure and actively explore pathways to
also contributes to the realization of improve social welfare thereby bringing positive change carbon neutrality.the 17 United Nations Sustainable and hope to the world.Development Goals (SDGs).
2024 ESG Report 05Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
ESG Governance Framework
Hikvision has established a comprehensive Decision-making
ESG management structure that Board of Directors Level
encompasses decision-making
management and execution levels. The
Board of Directors serves as the highest Executive Management – Sustainability
Management
Level
governing body for ESG matters overseeing Steering Committee
the formulation of overall strategic decisions.The Sustainability Steering Committee Operational Sustainability Working Group Level
manages and supervises ESG-related
affairs while the Sustainability Working
Group handles the day-to-day management
and implementation of these affairs. Sustainability Technology Innovation Ecosystem and Employees and Value Chain Governance Team Carbon Neutrality Communities Team Coordination Team
(Integrity) Team (Reliability) Team (Environment) (Harmony) (Value Chain)
Hikvision's ESG Governance Framework
Under the Sustainability
Working Group
execution teams focus
on five key areas.The leader of the Integrity: Reliability: Environment: Harmony: Value chain:
corresponding core Strengthen the Reinforce the Focus on key topics Incorporate diversity and Enhance supplier
department takes management of anti- management of such as tackling climate inclusion into corporate management and
the leading role and commercial bribery technological innovation change application culture and day-to-day conflict minerals
operations leaders are anti-corruption and and product safety and of clean technology operations and improve management. Facilitate
appointed to foster anti-unfair competition quality and improve the and energy and waste the employee care and industry communication
cross-departmental topics to improve measures for information management. Implement benefits system for and cooperation to make
collaboration and internal risk prevention security and privacy systematic management a happier and more the supply chain more
efficient execution. and control mechanisms; protection; enhance the and innovative practices productive workforce; sustainable.integrate human rights awareness of technology explore an overall organize volunteer
protection into corporate ethics and continuously direction and set activities to give back to
operations to enhance refine internal policies clear objectives for our communities.governance. and guidelines. advancement and track
progress and outcomes
effectively.
2024 ESG Report 06Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Identification of Material Topics
Hikvision places great emphasis on stakeholder
concerns and inputs. In 2024 we refined our
assessment methods in line with the Self-
Regulatory Guidelines No. 17 for Companies Listed
on the Shenzhen Stock Exchange—Sustainability
Report (For Trial Implementation). We conducted
our first double materiality assessment which fully
integrated perspectives from multiple departments
and over 120 stakeholders of various types.Before sequencing and filtering the topics we
evaluated their relevance to "corporate finance"
and to the "economy society and environment".Topic identification Materiality assessment Sequencing and filtering
Based on the material topics identified in our 2023 Importance to the economy society and environment: We performed a quantitative analysis of the financial
ESG report and in line with domestic and international Stakeholders - including shareholders/investors materiality and impact materiality assessment results
policies ESG norms capital market rating criteria and employees customers government and regulators with the "materiality thresholds" set at one-third and
industry benchmarking outcomes we have compiled a suppliers/partners media outlets and NGOs/communities two-thirds. Topics are thus divided into three categories:
list of 25 key ESG topics. - participated in a survey on the magnitude of potential "less material" for topics scoring below one-third
impacts both positive and negative of Hikvision's "moderately material" for those scoring one-third or
performance toward the material topics. A total of 112 above but below two-thirds and "highly material" for
questionnaires were collected from these stakeholders. those scoring two-thirds or above.Importance to corporate finance:
Hikvision's senior executives and relevant department
heads contributed to the survey. They thoroughly
considered the risks and opportunities associated with
the material topics including the magnitude of their
potential impact on our business models operations
development strategies and financial standing. A total of
10 questionnaires were collected from these stakeholders.
2024 ESG Report 07Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Confirmation and approval
Upon review and confirmation by the Board of
Directors the Company recognized three double-
materiality topics (technological innovation
cybersecurity and data protection and response
to climate change). We will sharpen our focus
on material topics by engaging in targeted
disclosures and improving relevant practices.Hikvision's Topics Materiality Matrix for 2024
2024 ESG Report 08Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
We have summarized the impacts of the three doubly material topics along with the risks and opportunities they may bring. We have also
disclosed the effectiveness of relevant management strategies and actions in this Report.Material Topic Risk Opportunity Impact
Technologies such as big data AI and
multi-dimensional perception will drive
The challenges of technological devel- the digital transformation of the indus-
opment and the fast iteration of external Innovations driven by demands will con- try enhancing production efficiency and
Technological innovation technologies may hinder innovation ac- stantly sharpen our competitive edge and safety.tivities from achieving their expected out- reinforce our industry leadership.comes. The application of innovative technolo-gies for eldercare transportation health-
care and charity will enhance social
well-being.Non-compliance with data protection
laws and regulations or management Robust cybersecurity and data protection
Cybersecurity and data shortcomings may end in regulatory pen- Effective cybersecurity and data protec-
protection alties legal liabilities and risks includ- tion measures can boost customer trust
measures can prevent the misuse or leak-
ing data breaches unauthorized data ac- leading to an increase in market share.age of customers' personal information
and reduce the risk of financial loss.cess/destruction or data alteration.We will focus on decarbonization
We can better accommodate the evolv- throughout the product life cycle and
The escalating effects of climate change ing consumer preferences and further ex- spare no effort in green operations to
Response to climate change may drive up both the prices for green- plore market opportunities by developing help mitigate climate change.house gas (GHG) emissions and the costs and expanding low-carbon products and
of raw materials. services as well as by promoting diversifi- Through product carbon footprint verifi-
cation in our business activities. cation we will promote the construction
of a green value chain and supply chain.
2024 ESG Report 09Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Risk Management
We have established the Risk and Compliance Management Committee under the Board
of Directors and developed the Working Rules of the Risk and Compliance Management
Committee of the Board of Directors and the Risk Management Policy to integrate ESG-
related factors including human rights information security and data protection into our
risk assessment and internal control processes. Leveraging our risk management and
internal control systems we enhance the practical management of various topics strictly
control associated risks and vigorously pursue relevant opportunities to ensure long-term
stable development.Risk identification Risk assessments Risk responses Risk list publication and management
Each business unit (BU) comprehen- The magnitude of risks is evaluated Each BU selects appropriate risk re- The risk list is maintained in the
sively identifies risks associated with based on the likelihood of their oc- sponse strategies based on the risk Company's process management
business operations and categorizes currence alongside the impact they levels. These strategies include: platform following evaluation by
these risks following the guidelines could have. Likelihood assessment risk avoidance—suspending or ter- relevant departments and per-
set forth in the Hikvision Risk Dic- takes into account factors like busi- minating the relevant business ac- sonnel. The accuracy of the list is
tionary. The risks are then described ness models development strategies tivities when risks surpass accept- regularly checked and any identi-
in a standard format that typically en- and historical risks while impact as- able thresholds; risk reduction—im- fied issues are promptly commu-
compasses their causes and potential sessment covers financial reputa- plementing proper controls to lessen nicated to the concerned BUs.consequences. tional legal safety operational en- the likelihood or impact of risks; risk
vironmental and other dimensions. sharing—sharing risks with external
Risks are then divided into three lev- stakeholders through subcontract-
els: "high" "medium" and "low". ing or insurance; and risk retention—
accepting risks that fall within tolera-
ble limits without further action. The
selection of strategies is guided by
precise risk assessments and rea-
sonable cost-benefit analyses.Hikvision's Risk Management Process
2024 ESG Report 10Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Stakeholder Hikvision proactively develops new channels and methods for communication with both internal and external stakeholders including hosting performance briefings organizing suppliers' meetings and conducting employee surveys. We value
Communication stakeholder feedback as an important reference for making sustainability action plans and sharing information externally.Stakeholder Main Topics Communication Channel and Frequency Response
Continuous increase in corporate value Regular reports/interim announcements
● Maintaining consistent revenue growth
Shareholders/ Innovation-driven development Field research (sporadic) ● Offering industry-leading products and solutions
Business ethics and compliance Telephone communication (real-time)
Investors ● Establishing a risk management system and a compliance ecosystemRisk management Email correspondence (real-time)
● Improving the ESG management system
ESG management Performance briefing/Roadshow (quarterly)
Fulfilling tax obligations
● Fulfilling tax obligations
Promoting economic growth
Regular reports/interim announcements ● Developing new products and solutions in line with evolving social needs
Government and Addressing social issues Letters (sporadic) ● Establishing and improving the cybersecurity and quality management systems
Product safety and quality
regulators Field research (sporadic) ● Establishing a risk management system and a compliance ecosystemBusiness ethics and compliance
Government communication meetings (sporadic) ● Improving the ESG management system
ESG management
● Using clean technology to promote the low-carbon transition of Hikvision and the whole industry
Environmental protection
Innovation and R&D
Hotline (real-time) ● Expanding the innovation footprint to satisfy customer needs
Product safety and quality
Information feedback (real-time) ● Adopting a mature quality management system to ensure product safety and quality
Business ethics and compliance
Customers Letters (sporadic) ● Establishing a risk management system and a compliance ecosystemInformation security and data protection
Field research (sporadic) ● Improving the ESG management system
ESG management
Satisfaction survey (yearly) ● Establishing and improving the cybersecurity and quality management systems to constantly improve
Protection of customer rights our service standards
Protection of employee rights ● Establishing an equal and inclusive working environment to safeguard employees' rights and interests
Communication meetings (sporadic)
Compensation and benefits ● Upholding integrity and trustworthiness in business operations
Employee training (sporadic)
Employees Talent training and development ● Providing competitive pay and benefitsQuestionnaire (yearly)
Occupational health and safety ● Providing comprehensive career path programs and training opportunities
Hotline and email (real-time)
Business ethics and compliance ● Providing employees with safe workplaces and health protection
Open tendering (sporadic) ● Upholding integrity and trustworthiness in business operations
Business ethics and compliance Assessment and scoring (yearly) ● Integrating sustainability into every component of the supplier management process
Supplier management Field research (sporadic) ● Promoting conflict minerals management in compliance with high standards and strict requirements
Suppliers/Partners Conflict minerals management Suppliers' meeting (yearly) ● Building diverse communication and learning platforms for all upstream and downstream partners to
empower the supply chain
Data security Supplier empowerment training (sporadic)
● Adopting internationally recognized cybersecurity standards and best practices to comprehensively
Hotline and email (real-time) enhance our security capabilities
Community engagement Community activities (sporadic) ● Using tech for good and encouraging employees to engage in and promote charity
Community Public welfare Media coverage (sporadic) ● Promoting the concept of green office and reducing the potential negative impact of business
Environmental protection Interviews and research (sporadic) operations on the environment
Participating in industry forums and meetings (spo-
radic)
Product and service quality
Peers/NGOs/ Participating in industry topic research and standards Industrial development ● Sharing cutting-edge technologies information and platforms and collaborating with a wider range development (sporadic) of industry partners for common progress
Industry organizations Business ethics and compliance Joining international organizations (sporadic) ● Establishing a risk management system and a compliance ecosystem
CSR Letters (sporadic)
Communication meetings (sporadic)
2024 ESG Report 11Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Honors and Awards
Development Quality
Won the second prize of the State Science and Technology Entered the list of winners of the Fifth China Quality Award is- Won the second prize of the Fujian Provincial Science
Progress Award issued by the State Council sued by the State Administration for Market Regulation and Technology Awards issued by the Fujian Provincial People's Government
Recognized as a Leading Service Company in Artificial Named in the List of Top 100 Enterprises in Digital Economy and Named in the Top 100 Competitive Software and IT Service
Intelligence by the Zhejiang Provincial Development the List of Top 100 Enterprises Driving the Integration of Digital Enterprises List (2024) and the Top 100 Competitive Electronics
and Reform Commission Technologies and Real Economy issued by the China Enterprise and Information Enterprises List (2024) issued by the Evaluation Association China Federation of Electronics and Information Industry
Won the Outstanding Technology Award part of the 21st For Named among the Top 50 Leading Enterprises in China's Won the Supply Chain Transformation Model Award part of
The People Awards in 2024 hosted by people.cn Industrial Digital Transformation by e-works the 2024 "Dingge Award" Digital Transformation Pioneer List jointly issued by Caijing Magazine and SAP.
2024 ESG Report 12Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
2024 ESG Report 13Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
ESG Spotlight
Tech for Good
Technology is a capability we possess while using it for good is our choice. Beyond merely
"doing good" in technological innovation we also believe in "developing technology for a
good purpose". Hikvision is committed to the principle of "Tech for Good" integrating CSR and
sustainability into our business. We leverage our expertise across sectors such as education
energy transportation healthcare culture and environmental protection and continuously
improve our products and solutions and explore innovative approaches to address social
challenges. Through these efforts we contribute to a more inclusive and sustainable future.
2024 ESG Report 14Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Tech for Homeland
The hope for a better living
environment has been a fundamental Smart traffic management
aspiration of humanity. At Hikvision We are dedicated to specific scenarios such as improving traffic flow safety management law enforcement
we leverage cutting-edge technologies command and dispatch vehicle and driver administration and highway policing. By collaborating with traffic management authorities and partners we continuously strengthen our capabilities in addressing
to foster innovation in urban public traffic challenges to support refined traffic management.services enhancing urban planning
social services and community Optimizing traffic flow and reducing congestion Supporting traffic safety management
management. We embrace the We have delivered advanced traffic management solutions We have deployed traffic safety management services
concept of "happy communities" to over 300 cities optimizing traffic flow at more than across more than 220 cities addressing over 2600 53000 intersections. In cities such as Jingzhou Deyang specific risk scenarios. In provinces such as Shaanxi
by advancing smart solutions that Nanxun and Zhoushan our intelligent signal control Zhejiang Hubei and Jiangsu initiatives such as road systems have enhanced traffic efficiency by more than hazard rectification led to a significant year-on-year
create safer more comfortable 10% while our green wave technology has effectively reduction in the number of accidents by addressing road reduced commuting times by over 15%. hazards identifying high-risk vehicles and individuals and
and harmonious living spaces. enhancing safety education.Case
Refined traffic management enhances urban mobility
To mitigate congestion and address complex urban traffic challenges Hikvision implemented the Smart
Traffic Management project in partnership with the Traffic Management Bureau of Jingzhou Public Security
Bureau in Hubei Province. We developed a big data analyzing system and an intelligent signal control system
that integrates 627 traffic signal controllers within the city center. As a result 100% of the city's traffic lights
now operate under a networked and coordinated system. The project has delivered measurable improvements
in Jingzhou's urban traffic conditions: the travel speed on major congested roads increased by 14.65% the
congestion index declined by 11.03% and the average daily travel speed reached 36.76 km/h.Scan the QR code to learn more
2024 ESG Report 15Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Urban governance
We have developed IoT-based sensing solutions
including combustible gas detectors and radar flow Case
meters designed to enhance the management
of critical urban infrastructure. These products Safeguarding urban lifelines
enable intelligent sensing of multiple statuses In a city in Sichuan Province Hikvision conducted a systematic risk assessment and
and factors including flammable gas in enclosed implemented an intelligent sensing system to enhance the safety and efficiency of key urban
spaces flow rates in drainage networks and infrastructure including main pipelines and aging pipe networks. By leveraging pipeline
water levels during flooding. By providing modeling hazard management real-time monitoring performance evaluation and response
accurate and timely data our products support mechanisms the system enables real-time monitoring and early warning of methane gas
more standardized intelligent and refined urban concentrations dynamic monitoring of drainage networks and data collection and predictive
management. analysis for water supply systems improving risk management for urban lifeline systems.
2024 ESG Report 16Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Tech for Environment
Hikvision contributes to natural
resource conservation and ecological Biodiversity protection
monitoring through our AIoT-powered Diverse flora and fauna are members of the vibrant nature. We are committed to protecting ecosystems and
integrated air land and water biodiversity applying solutions to promote harmonious coexistence between humans and nature.monitoring system. By protecting
interconnected ecosystems—including
mountains rivers forests fields Case
lakes and grasslands—Hikvision
supports the Beautiful China Protecting one of the world's rarest trees
Initiative with concrete actions. The Baishanzu fir (Abies beshanzuensis) is considered a "living fossil" in the plant world. Previously only
three mature wild specimens remained making it one of the world's 12 most endangered plant species.The three trees are native to Baishanzu National Park in Lishui a biodiversity hotspot home to species
such as the white-necked long-tailed pheasant and the Cabot's tragopan a critically endangered species
endemic to China often called the "giant panda of birds". To enhance biodiversity conservation Hikvision
partnered with Baishanzu National Park to deploy wildlife monitoring cameras and the GHD Flora and
Fauna Observation Cloud Platform creating an intelligent surveillance system for wildlife protection. This
technology supports the reforestation and wild population recovery of the Baishanzu fir significantly
improving its chances of survival. As a result the wild population of Baishanzu firs has grown from just three
trees to over 4000—a testament to the impact of ongoing conservation efforts.
2024 ESG Report 17Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Case
Leveraging technology to protect Fuheyuan wetlands in Jiangxi
Wetlands often called the kidneys of the Earth play a crucial role in ecological conservation. Jiangxi
Province which contains one of the largest concentrations of wetlands in the middle and lower reaches
of the Yangtze River has achieved a wetland protection rate exceeding 60%. Since 2022 Hikvision has
been supporting Fuheyuan National Wetland Park Guangchang County Jiangxi Province in building a
smart wetland system that provides intelligent wildlife monitoring 24-hour water quality analysis and
comprehensive aerial terrestrial and aquatic surveillance. By enhancing ecological monitoring scientific
research and refined management the system helps improve air and water quality strengthens wetland
conservation and optimizes patrol operations.Scan the QR code to learn more
2024 ESG Report 18Natural disaster prevention
We provide intelligent monitoring early warning and prevention solutions for natural disasters including
floods landslides collapses mudslides and forest fires. We have played a key role in disaster prevention
capacity-building projects across Zhejiang Guangxi Hebei Tianjin Fujian Qinghai and other provinces
and cities making disasters visible to avoid unnecessary casualties and economic losses.Case
Smart fire prevention system protects forests
Forests take centuries to grow but can be damage assessment and post-fire inspections.devastated by fire in a single night. To effectively As of December 2024 we have contributed to
prevent and control forest fires Hikvision forest fire prevention initiatives in 264 cities
integrates IoT perception AI and big data across 31 provinces significantly strengthening
analytics to develop a real-time high-frequency wildfire mitigation and ensuring long-term forest
and large-scale intelligent monitoring network for protection.forest fire prevention. The system provides fire
detection and early warning fire behavior analysis Scan the QR code to learn more
fire suppression command and coordination
2024 ESG Report 19Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Tech for Industry
Industries are the backbone of the
economy and the driving force for Digital operation
social progress. The wave of digital As technology advances rapidly digital transformation has become a key strategy for enterprises worldwide
transformation is reshaping industrial to maintain or gain competitiveness. Hikvision drives this transformation by empowering businesses to integrate digital solutions with diverse products equipment infrastructure and operational scenarios.operations making them greener These innovations digitalize production processes service delivery product usage processes and on-site
safer and more efficient. Leveraging management thereby promoting operational excellence.AIoT technologies Hikvision
empowers industries to digitalize Case
their operations enhance efficiency Empowering smart manufacturing for DENSO factories
and safety and drive sustainable DENSO a leading global supplier of automotive components and systems operates a factory in Qiantang
economic and social development. District Hangzhou China which produces 20 million small automotive motors and wiper systems annually
for global automakers. In 2024 Hikvision partnered with DENSO Manufacturing (Hangzhou) Co. Ltd. to
implement digital applications including AR-enabled workshops AI-driven quality inspection and digital
logistics solutions. These applications have significantly enhanced the company's smart manufacturing
capabilities driving operational efficiency and sustainability.● AR-enabled workshops provide integrated visualization of production equipment maintenance and energy
systems and key modules.●
Scan the QR code to learn more AI-driven quality inspection improves efficiency and visualization in quality control from raw materials to finished products.● Digital logistics increases logistics efficiency by over 20%."From production and equipment man- ● Real-time energy monitoring reduces carbon intensity per unit of value added by an average of 11.8% annually.agement to quality control logistics
and energy monitoring the majority of
our operational data is now visualized
on a 3D dashboard. These technologies
have enhanced production efficien-
cy improved product quality reduced
costs and strengthened our competi-
tiveness."
— Plant Manager DENSO Manufacturing
(Hangzhou) Co. Ltd.
2024 ESG Report 20Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Case
Driving digitalization of mining operations
On the Plateau at altitudes exceeding 5400 Hikvision and Zijin Mining Group to drive digital
meters advanced digital technologies are transformation across the entire mining lifecycle—
transforming mining operations. Automated from geological exploration and extraction to
weighbridge systems ensure unmanned vehicle mineral processing metallurgy and environmental "Zijin Mining in partnership with Hikvi-
weighing industrial acoustic diagnostic devices management. The collaboration accelerates the sion is advancing digital transformation
in the electrical room provide real-time equipment digital and intelligent transformation of the non- through AIoT solutions. These tech-
monitoring and detect unusual noises and an ferrous metals industry.integrated safety visualization system enhances nologies optimize business processes
operational oversight to ensure the safety of front- develop 'smart mines' and 'intelligent
line operations. These are the fruits of the years- factories' reduce costs improve effi-
long strategic partnership established between ciency and enhance workplace safety
strengthening our global operational
excellence."
— Chief Information Officer of Zijin Mining
Scan the QR code to learn more Group and General Manager of Zijin Zhixin
(Xiamen) Technology Co. Ltd.
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Safety management
We help enterprises strengthen safety
management capabilities through digital and Case
scenario-based monitoring. By identifying unsafe
behaviors hazardous equipment conditions and "Smart steelmaking" increases safety automation and efficiency
environmental risk factors early and quickly we Steel production operates in extreme conditions including high temperatures
help safeguard industrial operations. high pressures and heavy loads which pose tough challenges for raw material
handling equipment and production processes. In partnership with Nanjing
Iron and Steel Co. Ltd. (NISCO) Hikvision established a joint laboratory to
deploy digital safety solutions including anti-vibration cameras millimeter-
wave obstacle avoidance radars handheld acoustic imagers and two-color
pyrometers. These solutions have been implemented across sintering coking
conveyor belt transport blast furnace ironmaking and steelmaking processes
making operations safer more automated and more efficient."Equipment serves production. When equipment reliability im-
proves our production processes run more smoothly."
— Senior Technical Manager Intelligent & Automation Department Man-
ufacturing Division NISCO Scan the QR code to learn more
2024 ESG Report 22Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Quality and efficiency improvement
Through technological innovation we optimize the
management of key production factors—personnel Case
equipment materials and space—to streamline
processes enhance safety management achieve Bi-spectrum rapid coal quality analysis technol-
refined management and reduce costs. These ogy optimizes coal quality control
efforts drive continuous improvements in quality Coal quality data is fundamental to coal production facilities across the four major coal production
and efficiency across industries. sales settlement and utilization. However areas ports sales centers power plants and
traditional chemical coal quality detection methods chemical industries. As of October 2024 this
are often inefficient risky and costly limiting technology has helped analyze over 400 million
the clean and efficient use of coal. Since 2021 tons of coal. CHN Energy has leveraged this
Hikvision has worked with CHN Energy Investment rapid detection technology and data platform to
Group ("CHN Energy") to address this issue. expedite settlement processes for over 10 million
Through three years of R&D we developed the bi- tons of coal transactions with external users.spectrum rapid coal quality analysis technology.This technology overcomes the limitations of
traditional testing methods by enabling online real-
time and non-destructive testing of coal samples
in bulk. The technology has been deployed at nine
Scan the QR code to learn more
2024 ESG Report 23Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Tech for Community
Hikvision remains dedicated to leveraging Caring for vulnerable groups
digital solutions to improve public well-being Supporting vulnerable groups is fundamental to enhancing social equity justice and
and harnessing technology to foster a more harmony. We have developed multiple products and solutions to enhance the caring safety
harmonious society. By expanding the application and well-being of elderly people and children creating a smarter more secure and more
of advanced technologies in elderly care child convenient living environment for them.protection education and healthcare we
contribute to enhanced living conditions and
broader social welfare. Our efforts support the
vision of a society where elderly individuals
receive proper care children are well-protected
students have access to better education and
medical services are more available to all.Enhancing elderly care in nursing homes Protecting elderly people living Drowning prevention for children
alone in rural areas
We have developed intelligent care terminals equipped To enhance the safety of elderly people living alone in To mitigate the risk of drowning among children in
with millimeter-wave radar technology to provide rural areas we have implemented a suite of sensing rural areas we have developed an intelligent drowning
features such as vital sign monitoring fall detection devices including standalone smoke detectors gas prevention and alert system featuring smart column
emergency alerts and smart caregiving. These terminals leak detectors electricity usage monitors and smart speakers intelligent cameras and AI-powered analysis
have been deployed in nursing homes across Shanghai care terminals. These devices are integrated into a applications. This system has been deployed in places
Qingdao and other regions safeguarding the health and digital village management platform enabling detection such as Enshi in Hubei Province enabling village
safety of elderly people. and early warning of fire hazards and other risks. This committees to implement robust safety measures around
solution has been rolled out in Zhejiang Sichuan water bodies. The system provides intelligent patrols and
Chongqing and other provinces to protect elderly early warnings during high-risk periods such as school
residents from safety hazards. holidays weekends after-school hours busy seasons
of farming extreme heat and flood seasons building a
technology-driven safety net against drowning incidents.
2024 ESG Report 24Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Smart education
We are dedicated to advancing campus safety
digitalizing classroom instruction and integrating Case
intelligent platforms for education authorities and
schools. By fostering a secure and comfortable Transforming education with smart technology
digital learning environment we help teachers Since 2022 Hikvision has partnered with Lanzhou Dongjiao School to drive a comprehensive digital
enhance digital teaching capabilities while transformation in school management services and teaching environments. This initiative has cultivated
safeguarding students' physical and mental well- a dynamic and engaging learning community for students teachers and parents enhancing campus
being throughout their academic journey. management efficiency and quality and turning the vision of a "smart campus" into reality.Interactive smart boards provide students with a new way to explore knowledge. The digital student
evaluation system supports a holistic five-dimensional education approach encompassing moral
intellectual physical aesthetic and labor education. The smart family-school interaction platform enables
parents to submit leave requests for students view student performance class notifications and receive
dismissal notifications making family-school interactions more efficient and convenient. Teachers benefit
from an integrated ecosystem of smart technologies including lecture recording intelligent classroom
monitoring and interactive teaching assistants. Now they can prepare lessons online interact with students
during class and analyze student performance after class more efficiently.Hikvision has also implemented an intelligent security management system featuring dynamic campus
incident monitoring prompt alerts for critical areas and an integrated fire safety and emergency response
mechanism to ensure a secure campus.Scan the QR code to learn more
"With the support of an intelligent ter-
minal data platform we will continue to
explore the potential of education dig-
italization—using intelligence to drive
intelligence and fostering high-quality
school development."
—School leader of Lanzhou Dongjiao School
2024 ESG Report 25Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Healthcare
We provide multidimensional digital support for
medical scenarios integrating digital technologies Case
into the entire patient care process. Our solutions
include smart outpatient services intelligent Digital transformation empowers dynamic pressure ulcer care management
wards intelligent monitoring digital operating A critical aspect of hospital care is to dynamically monitor and manage pressure injuries for long-term
rooms telemedicine solutions and smart hospital bedridden and critically ill patients. Hikvision's Medical Pressure Ulcer PDA has helped Zhejiang Provincial
security ensuring safer more accessible and People's Hospital establish an integrated digital wound management system digitizing pressure ulcer
more efficient healthcare services for patients. care. The Medical Pressure Ulcer PDA scans patients' wristbands to access essential medical information.Featuring video capabilities deep learning algorithms and binocular vision ranging technologies the
device can automatically measure the sizes of wounds. It can also wirelessly upload accurate wound data
to the hospital system and generate pressure ulcer care records. By eliminating manual measurements and
record-keeping the PDA significantly enhances nursing efficiency.
2024 ESG Report 26Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Tech for Culture
Hikvision is committed to integrating
technology with cultural heritage Case
preservation working with institutions Hikvision partners with Henan Museum to preserve cultural artifacts using smart technology
such as the Dunhuang Academy the Henan Museum houses over 170000 invaluable into a smart security management platform
Palace Museum Henan Museum and cultural artifacts including the Jiahu Bone Flute eliminating data silos to facilitate seamless
Xi'an City Wall Center to enhance Lotus-Crane Square Pot Jade-Handled Iron system integration and data sharing. Utilizing
cultural heritage protection and Sword and Fu Hao Owl-shaped Vessel (Zun)— our digital twin technology we have created a each a testament to China's rich cultural heritage security monitoring system with 3D visualization
service innovation. By leveraging drawing visitors from around the world. In 2024 capabilities bridging the physical and digital
AIoT technology we contribute Hikvision's advanced technology significantly realms of the museum and further enhancing the
to the intelligent conservation of enhanced the museum's security management preservation of cultural heritage.making it more effective efficient and intelligent.cultural heritage ensuring a better Leveraging our IoT technology we have integrated
cultural experience for the public. the museum's security and fire protection systems
Scan the QR code to learn more
"The transformation of museum securi-
ty must fully leverage new technologies
and products. These are essential tools
that when used effectively reduce our
workload while improving efficiency."
— Director of Security Henan Museum
2024 ESG Report 27Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Case
The digital code of Xi'an City Wall
As a symbol of Xi'an's ancient history the Xi'an City Wall safeguarded the city for centuries.Today generations of "Wall Guardians" continue to protect the world's oldest and most well-
preserved ancient city wall integrating digital intelligence into heritage conservation.Hikvision together with the Xi'an City Wall Digital Industry Innovation Center has established
the Cultural Heritage Data Governance Laboratory to drive preventive conservation and
digital management of the ancient wall. We have developed an IoT base capable of multi-
dimensional perception and data governance for the Xi'an City Wall digital management
platform empowering cultural heritage protection with AIoT data. Looking ahead
Hikvision and Xi'an City Wall will continue their collaboration to explore IoT sensors and AI-
powered machine vision technologies for the data collection and governance for heritage
conservation providing digital assets for the preservation maintenance and tourism
development of Xi'an City Wall."Integrating new technology into the
ancient city wall enables us to proac-
tively manage its preventive conserva-
tion while taking preemptive actions to
better preserve and pass on cultural
heritage."
— Director Xi'an City Wall Digital Industry
Innovation Center
Scan the QR code to learn more西西西西西西西西西西西西西西
2024 ESG Report 28Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Environment
Pursuing Low-carbon Operation
and Green Development
Protecting the shared nature is also protecting ourselves.At Hikvision we tackle climate change with visionary
approaches ensuring optimal resource allocation and
efficient utilization. We strive to establish a low-carbon
and sustainable business ecosystem that contributes
positively to the environment helping protect our planet Responses to topics
as we pursue a greener future.● Response to climate change
● Energy management
Contributing to the following UN SDGs
● Application of clean technology
● Water resource management
● Circular economy
● Waste and emission management
● Environmental compliance management
2024 ESG Report 29Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Responding to Climate Change
Climate change is profoundly reshaping
the landscape of business development. At
Hikvision we proactively establish a governance Governance
framework to tackle climate change identifying At Hikvision we have tailored our organizational structure to address the
risks opportunities and impacts. We develop a challenges of climate change. Under the leadership of the Board of Directors
comprehensive climate risk management process related responsibilities are shared by the executive management team and the Carbon Neutrality Committee while the planning and implementation of
and set clear climate-related indicators and measures are handled by the Carbon Neutrality Operation Working Group. This
targets. These efforts represent strong steps structure ensures a cohesive top-down approach to climate change ensuring
towards mitigating the influence and adapting to alignment between strategy and implementation while enhancing our capacity to address climate impacts.climate change.
2024 ESG Report 30Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Strategy
Hikvision identifies and analyzes climate risks and opportunities across its the International Energy Agency (IEA). This enables us to identify impacts in
value chain based on the 11 categories recommended by the TCFD framework the short medium and long term assessing comprehensively how climate
which is done through value chain mapping climate data screening and factors affect our business and financial planning. Based on these insights
industry research resulting in a comprehensive climate risk and opportunity we delineate our strategic direction for responding to climate change and
inventory. We also submit the CDP climate change questionnaire and assess adapt our strategies in accordance with our progress.our potential risks striving to enhance the precision and transparency of
our management. Meanwhile we incorporate the low- and high-emissions
scenarios from the Intergovernmental Panel on Climate Change (IPCC) and
Risk/Opportunity Category Time of Assessment Selected Climate Scenarios
● Shared Socioeconomic Pathways (SSPs) from the IPCC Sixth Assessment Report
Acute ● Low-emissions scenarios consistent with the Paris Agreement:
● SSP1-2.6 — This scenario emphasizes sustainable development and low-carbon transformation. The goal is to limit global
warming to approx. 2°C with a strong possibility of keeping it at or below 1.5°C. Net-zero emissions will be achieved
around 2075.Physical risks
● High-emissions scenarios:
● SSP3-7.0 — Regional rivalry: Under a fragmented global socioeconomic system each country pursues its own interests
Chronic leading to scant emissions reduction efforts. Global warming is likely to exceed 3°C.● SSP5-8.5 — Fossil-fueled development: The global socioeconomic system depends heavily on high-carbon energy
sources resulting in a lack of effective actions on reducing emissions. Global warming is likely to exceed 4°C.Policies and Short-term (2025)
regulations
Medium-term (2030)
Transition risks Technology
IEA
Long-term (2050)
Market Low-emissions scenarios consistent with the Paris Agreement:
Reputation ● Net-zero emissions scenario — Develop sustainable clean energy to limit global warming to 1.5°C (with at least a 50%
probability of success).Resource
efficiency High-emissions scenarios:
Transition Products and
services ● Stated policies scenario — Based on energy-related policies that are in place or under development around the world opportunities and in light of currently planned manufacturing capacities for clean energy technologies the average global temperature
is expected to rise approx. 2.5°C by 2100.Market
Resilience
2024 ESG Report 31Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
List of Climate-Related Risks
Risk Category Climate-Related Short-term Medium-term Long-term Risks (2025) (2030) (2050) Impact Mitigation Strategies
● The Company is required to enhance
climate management and information ● Stay updated with domestic and international emissions
Enhanced disclosure quality with an increase in reporting requirements to ensure compliance in disclosures.Policies project funding in the short term. ● Respond to domestic and international disclosure
and regula- emissions-
tions reporting
High High Medium ● Expenditures on product carbon requirements by establishing a mechanism for routine
obligations footprint assessments data management of emissions data. Develop plans and targets collection and verification are for carbon reduction and climate change response and
expected to increase over the medium continuously track progress toward these goals.to long term.● Keep track of the feedback regarding the Company's climate
● This risk has attracted wide attention tackling measures from domestic and international regulatory
Growing within a short period. authorities customers and other stakeholders along the
concerns and ● In the medium to long term with the supply chain.Reputation negative Low Medium High increase in regulatory requirements ● Cooperate with supervision and assessments by issuing ESG
feedback from the company will face higher reports facilitating external ratings announcing our climate compliance demands which may
stakeholders policies and engaging with specific groups.lead to an increased risk of negative
feedback. ● Constantly improve our climate policies and emissions
reduction measures to address stakeholder concerns.● Set and work to achieve energy conservation and efficiency
● In the short term the company targets based on policies and market demands and regularly
reduces emissions by adopting assess the input and output of low-carbon technologies.Costs of renewable energy.Transition transitioning ● Increase investments in emissions reduction technologies and ● In the medium to long term
risks Technology to low-carbon Medium Medium Medium enhance the frequency of using new energy technologies investments will increase in green and materials to reduce overall energy consumption.technologies products in response to the growing
market demand for low-carbon ● Gradually establish a mechanism for product carbon footprint
products. management by starting with a pilot project to reduce energy
consumption.● Our industry is not yet covered by
China's carbon trading market in the
short term. However if it is covered ● Stay current with the climate policies of various countries and
in the medium to long term relevant regions and adjust accordingly.Policies Increased operating costs will increase.and regula- GHG emissions Low Medium High ● Use renewables to enhance energy efficiency and reduce ● In the short term carbon tax policies operational carbon emissions.tions pricing in many countries are unlikely to
affect our industry. However as these ● Promote investments and practices in energy-saving
policies tighten in the medium to long technologies to reduce emissions.term the expanded coverage could
elevate our operating costs.● Main customers' demands for low-
Consumer carbon products and services are not ● Keep track of market demand for low-carbon products and
preference for yet apparent in the short term. services and adjust accordingly.Market low-carbon Low Medium High ● In the medium to long term ● Increase the use of new energy sources and the supply of
products and customers are expected to gradually low-carbon products and services.opt for low-carbon products and
services services which will affect revenues ● Obtain low-carbon labels certifications and patents.from established business operations.
2024 ESG Report 32Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
List of Climate-Related Risks
Risk Category Climate- Short-term Medium-term Long-term Related Risks (2025) (2030) (2050) Impact Mitigation Strategies
● Follow up on the impact of climate policies on upstream
● In the medium to long term upstream companies and make timely responses and adjustments.businesses might boost their ● Establish mechanisms for supplier communication and
Rising costs of investments in technologies and awareness building call on suppliers to reduce energy Market raw materials Low Medium High incur higher emissions costs. These consumption expand our pool of suppliers and control increases are likely to be reflected in procurement costs rationally.the prices of raw materials purchased ● Comprehensively assess cost increases and develop a
by the Company. reasonable pricing strategy by taking account of changes in
consumer demand.● Constantly address social concerns regarding energy
conservation emissions reduction and green development to
● As influenced by policies and public build a green brand image.Shifts in con- opinion the growing preference for
Reputation sumer prefer- Low Medium High low-carbon products and services will ● Stay ahead of market demand shifts by proactively developing
affect the Company's revenues from and launching green products and services.ences
established business operations. ● Adhere to our commitments as a UNGC member by joining
domestic and international sustainability associations and
advocating for green development.Increased se- ● Suppliers in coastal or flood-prone ● Foster synergies between production bases to ensure
verity of ex- regions face climate risks like
production stability.treme weath- typhoons and floods which might ● Adjust the geographic distribution of suppliers to ensure that Acute risks er events such Low Medium High affect supply continuity. As extreme each production base is supplied from geographically closer weather events become more suppliers.as hurricanes frequent these climate risks also
and floods ● Expand the supplier base to avoid reliance on procurement increase. from a single supplier.● Plan ahead and stay in touch with suppliers to ensure deliveries
Shifts in pre- Suppliers in coastal or high- in full within short lead times.●
cipitation pat- temperature regions face climate ● Foster synergies between production bases to ensure
Chronic terns and ex- Low Low Low risks related to precipitation and
production stability.risks treme chang- power brownouts which might affect ● Adjust the geographic distribution of suppliers to secure
es in climate the continuity of deliveries and their supplies from proximate locations.Physical patterns order fulfillment rate. ● Expand the supplier base to avoid reliance on procurement
risks from a single supplier.● This risk could result in frequent
extreme weather events increase ● Strengthen the inspection and monitoring of raw materials to
Rising energy consumption and
ensure they meet the quality standards.Chronic maintenance costs and even cause ● Require suppliers to improve their production processes
risks average Low Low Low damage to equipment. and equipment to boost efficiency and product quality. temperatures This risk may also accelerate the Enhance maintenance of equipment and devise reasonable ●
aging and deterioration of materials schedules that avoid peak production during periods of high
during storage and transportation. temperatures.● Coastal infrastructure including ● Enhance the protection standards for coastal ports and
ports may face inundation which logistics facilities and build sea walls and breakwaters to
Chronic Rising sea Low Low Low necessitates changes in route
mitigate the impact of saltwater intrusion and storm surges.risks levels planning. This could in turn lead to ● Change shipping routes to bypass areas most threatened by
an increase in transportation time rising sea levels thus reducing logistics interruptions and
and logistics costs. delays.
2024 ESG Report 33Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
List of Climate-Related Opportunities
Type Climate-Related Short-term Medium-term Long-term Opportunities (2025) (2030) (2050) Impact Mitigation Strategies
● Use digital products and solutions such as dark factories and digital
● Technology will be adopted to optimize the factories to enhance distribution and warehouse management
Adopting more Company's production operations and reducing energy loss and cutting costs.distribution processes thereby reducing
efficient produc- its operational costs. ● Constantly improve the hardware and software of digital products
tion and distribu- Low Medium Medium through technological R&D.Resource tion processes ● Customers will be equipped with digital capabilities and relevant revenues will ● Promote the Company's energy-saving mode to help more efficiency increase. businesses reduce costs enhance efficiency and improve quality
thereby generating additional business revenues.● Product trade-ins and the recycling of ● Reduce the use of disposable materials in our production and
Recycling Low Medium Medium internal resources will be promoted to operations processes to reduce production costs.reduce costs. Revenues could be boosted
through product cannibalization. ● Organize trade-in campaigns to boost relevant revenue streams.Development ● Investments will be made in low-carbon
and/or increase product design. The production ● Invest in innovative designs processes and technologies while
of low-carbon Low Medium High operations and sales management closely monitoring the effectiveness of R&D efforts so as to lower
products and processes will be improved to reduce energy consumption and reduce costs in the long run.services energy consumption at various stages.● As extreme weather conditions
become more frequent due to climate
change the public sector will increase ● Closely monitor business opportunities brought about by climate
Products and investments in emergency management change and cater to new market needs by intensifying product R&D
service R&D and Medium Medium High disaster prevention and relief efforts and the application of new scenarios.innovation presenting new business opportunities ● Develop and launch emergency response equipment and boost
in infrastructure projects like ports revenue with new products and solutions.channels mountain tunnels and urban
transportation systems.Products ● As extreme weather conditions become
and ser- increasingly frequent due to climate
vices change various industries will increase
investments in safety and emergency ● Constantly deepen our understanding of customer needs across
management thus presenting new various industries resolve existing security problems and provide
business opportunities. fire prevention and emergency management tools to generate Diversified busi- Medium Medium High additional business revenues.ness activities ● The Company can provwide various
industries with tools to reduce costs and ● Provide digital equipment and solutions to meet customers' needs
enhance efficiency during the production for reducing energy inputs and waste of raw materials thereby
operations and management processes generating additional business revenues.helping customers reduce emissions and
capture new business opportunities.● With tightening climate policies and
Shifts in con- growing climate awareness among ● In the medium to long term increase investments in low-carbon
sumer prefer- Low Medium High the public customers are increasingly favoring enterprises with low-carbon products and operations and offer a variety of digitization solutions
ences operations which opens up new business to meet new market demands and generate additional revenues.opportunities.
2024 ESG Report 34Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
List of Climate-Related Opportunities
Type Climate-Related Short-term Medium-term Long-term Opportunities (2025) (2030) (2050) Impact Mitigation Strategies
● Under the guidance of national policies
the Company's products can help
traditional industries improve quality and
efficiency go digital and go green. ● Stay current with relevant policies in various countries (regions) and industries and promote emergency management products and
● The Company establishes a carbon
Entering new solutions according to the actual situation to boost revenues.Market neutrality management system and markets High High High uses its influence within the industry ● Develop digital green products and solutions that cater to local and
and expertise in digital applications to niche markets and highlight our sustainable competitiveness and
help upstream and downstream partners value to increase our income from the deep integration of digital
reduce their carbon footprints. This can technologies and green development.constantly boost the Company's brand
value.Participation in
renewable pro- ● Various energy conservation and carbon ● Adopt air-source heat pumps and recover waste heat from air
jects and adop- reduction measures will be taken such compressors.tion of en- High High High as using renewables to reduce energy ● Promote energy restructuring by transitioning from fossil fuels to consumption improve production
ergy-saving clean energy sources such as installing PV systems on rooftops and efficiency and reduce production costs. purchasing green electricity.Resilience measures
Energy substi- ● Low-carbon green products and services
tution/diversifi- High High High will be introduced to address user ● Use clean energy sources including solar power and enhance the needs increase market share and boost market penetration of clean technology offerings.cation revenues.
2024 ESG Report 35Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Based on the analysis of risks and opportunities in climate scenarios we have incorporated our
decarbonization strategies into corporate policies and developed a carbon-neutral business blueprint that
encompasses the system operations and ecosystem aspects. We pursue the goals of energy conservation
carbon reduction and green development from four perspectives: low-carbon products intelligent
manufacturing digital & intelligent transformation and green operations. By infusing eco-friendly principles
into the processes of product design manufacturing and usage we integrate low-carbon and green
practices throughout our value chain fostering a sustainable ecosystem that extends beyond Hikvision."With its remarkable achievements in
energy conservation and carbon reduc-
tion Hikvision is contributing to global
environmental protection and climate
change mitigation. The company's prac-
tices prove that through ongoing tech-
nological innovation and proactive en-
vironmental management businesses
can not only attain commercial success
but also make substantial contributions
towards creating a greener more sus-
tainable future."
— Yicai's news report on the Carbon Neutrality
Performance Rankings
2024 ESG Report 36Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Management of Impacts Risks and Opportunities
Based on the Management Procedure for Greenhouse Gas Emissions we have established
the entire process of identifying assessing and managing climate-related risks and
opportunities. The Carbon Neutrality Committee regularly reviews climate-related risks and
offers guidance to the Carbon Neutrality Operation Working Group to tackle these risks
based on internal and external environmental shifts and any updates to business plans.The Entire Process of Identifying Assessing and Managing Climate-related Risks and Opportunities
The Company has organized carbon footprint
verification (CFV) for Phase I Phase II Phase
III and Phase IV projects in Binjiang District
Hangzhou; the Hikvision Electronics Co. Ltd. in
Tonglu; Hikvision's production bases in Chongqing
Wuhan Chengdu and Shijiazhuang and EZVIZ
Phase V project in Binjiang District. We have also
published an Internal GHG Verification Report and
engaged a third party to conduct CFV for Binjiang
Phase II and Tonglu production base (Phase I
and Phase II). With a precise understanding of
our emissions status we are able to effectively
implement and adjust our low-carbon development
strategy.Greenhouse Gas Verification Certificate and Internal Report on Greenhouse Gas Verification
2024 ESG Report 37Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Indicators and Goals
Given our internal and external environments as well as our development status we have defined our medium-
to long-term climate goals as follows: constantly enhance our green operations and smart manufacturing
capabilities; develop low-carbon products; empower upstream and downstream partners with our digital and
intelligent solutions; and support the decarbonization efforts of various industries. When it comes to low-
carbon products our plan is to conduct CFV for all product categories by 2026 and to expand the range of
product models with carbon footprint analysis by at least 20% each year starting from 2026.Indicator Goal Progress Greenhouse Gas Emissions
● We have upgraded part of our air-conditioning
equipment to the ones with the highest energy
● Enhance energy efficiency boost efficiency rating (EER) which has reduced emissions
Green resource recycling rates and from day-to-day operations.operations increase the share of renewable and
clean energy we use. ● We have purchased green electricity certificates that represent 18000 MWh of renewable electricity.● The annual PV output has amounted to 15900 MWh.● Elevate the levels of intelligent ● Production efficiency has increased by 15.1%.manufacturing for improved
production efficiency. ● We have saved nearly 1.5 million kWh of electricity
Intelligent annually by adopting low-carbon equipment and ● Improve aging schemes and
manufacturing processes and reducing man-hours and energy processes and utilize low-carbon ● Total GHG emissions (Scope 1 + Scope 2): 187650.94 tons of consumption.electrical components equipment carbon dioxide equivalent
and energy-saving robots to reduce ● Value from product disassembly and recycling has ● Scope 1: 14367.30 tons of carbon dioxide equivalent
energy consumption. increased by 24%. ● Scope 2: 173283.64 tons of carbon dioxide equivalent
● Establish and implement a ● We have launched a carbon footprint verification and ● Intensity: 2.05 tons of carbon dioxide equivalent per million (RMB)
carbon footprint verification and management system and conducted CFV for 103 Note: The 2024 statistical scope has expanded. Please refer to
management system. product models.Low-carbon Appendix 1 for details.products ● Promote the upgrading of high ● We have replaced or upgraded five types of devices
power consumption devices and with ultra-high power consumption and increased
power adapters to reduce power the percentage of DC power adapters we use in IPC
consumption. cameras to above 80%.● Help businesses go digital and green ● Our technologies have empowered intelligent
through our scenario-based digital manufacturing and decarbonization of traditional
solutions. industries such as coal and steel.Digital & intelligent
transformation ● Develop solutions for zero-carbon ● We have co-developed solutions for zero-carbon smart industrial parks. smart industrial parks with our partners.● Provide training on low-carbon ● We have organized more than 20 sessions on low-
development. carbon development.
2024 ESG Report 38Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Improving Energy
Management Green Manufacturing
According to the Management We strive to improve our green manufacturing capabilities by using low-carbon
Specifications for Energy-saving and equipment and processes and strengthening energy-saving and carbon-
Consumption Reduction the Entry reduction management in factories. In 2024 we conducted a quantitative assessment of our energy conservation and consumption reduction efforts
Criteria for Key Energy-Consuming propelling low-carbon and green transformation throughout our production
Equipment and the Management processes.Specifications for Key Energy-
Consuming Equipment we constantly
enhance our energy monitoring and
control systems. Our commitment
to precision energy management
in manufacturing and day-to-day
operations has earned us the ISO
50001 Energy Management Systems
certification.Low-carbon Production Initiatives and Progress
2024 ESG Report 39Green operations
To save energy and reduce power consumption in our operations we have developed relevant In 2024
mechanisms rules and an energy management platform for industrial parks enhanced server
room efficiency and implemented energy-efficient renovations. Additionally we actively Monitoring points incorporated into our energy
promote the use of clean energy and cultivate an eco-friendly culture with the goal of management platform amounted to
establishing a green and sustainable operational ecosystem. over 5000.The energy consumption of the first-class air-conditioner
at Wuhan production base accounted for
100%.
Intelligent energy management Clean energy use The green electricity certificates we purchased
represented renewable electricity of
In 2024 Hikvision continued to expand the scope of digital We have enlarged the construction of PV systems across
energy management. We introduced a smart industrial park our industrial parks and stayed updated with local green 18000 M Wh.energy consumption dashboard to our fundamental energy electricity policies. In 2024 we installed PV facilities at
management platform and used the dashboard for Binjiang the Wuhan production base (Phase I) and the Chongqing
Phases I-IV and the Tonglu production base embedding production base (Phase III) constantly increasing the share The total installed capacity of rooftop PV reached
energy conservation and carbon reduction into day-to-day of green electricity we use. 18.048 M W.operations. In alignment with the Regulations on Managing
Switches of Public Equipment and Facilities in Industrial The installed capacity grew by
Parks we specified energy conservation scenarios and
relevant responsibilities. We employed intelligent systems 27% YoY.to integrate incentives and penalties for energy use into our
regular monitoring and assessments. Additionally we set The annual PV output amounted to
up standards for server rooms and buildings operations
promoted green office practices and ensured energy 15900 MWh.conservation and carbon reduction across various sites
through the intelligent screen management system and
other measures.西西西西西西西西西西西西
2024 ESG Report 40Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Organize Diverse Energy-Saving Promotion Activities
2024 ESG Report 41Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Developing Green
Products
At Hikvision we constantly invest in
low-carbon and green innovations Green design Green packaging
aiming to integrate sustainability
concepts such as automation modular To promote greener design choices we integrate We prioritize environmentally friendly paper-based CO2 emission factors into the selection of key materials to increase packaging recycling rates.design and recycling into our R&D components including structures packaging We use mineral-free eco-friendly inks to reduce
design and packaging processes. We materials and cables. We list out five types of carbon footprints. We adopt standardized recyclable components with ultra-high power consumption and packaging solutions that are compatible with a
also improve our product lineup to reduce usage. We integrate solar power systems variety of products and automated production lines
focus on options that offer high-added into products to reduce reliance on traditional power to enhance load efficiency and pallet utilization. We sources eliminating the need for extensive wiring simplify manuals and avoid unnecessary materials
value produce lower emissions and while reducing emissions. We have developed to reduce packaging volume. We also call on our
consume less energy which ensures Reflective LCD (RLCD) displays that utilize ambient suppliers to replace cardboard boxes with reusable light for visibility reducing or eliminating the need turnover boxes. In 2024 we saved RMB 920000
our product life cycle (from the for backlighting and significantly decreasing energy through these efforts.acquisition of raw materials to the end- consumption and heating.of-life) aligns with green standards.Green logistics Recycling
By the end of 2024 In terms of logistics and transportation we guide We implement trade-in programs and improve suppliers in switching to new energy vehicles the processes for product returns and exchanges
resulting in the adoption of a total of 4469 electric domestically. We enhance the recycling standards
Number of product models vehicles. This initiative promotes green and across various product lines to increase the
performed carbon foorprint
calculations: sustainable logistics development reducing carbon reusability of structural components and sheet
103 emissions and environmental pollution during metal thereby lowering the scrapping rate. We transportation. We also advance the replacement continue to recycle packaging materials at our
of cardboard boxes with turnover boxes to reduce production bases including cardboard boxes corner
Number of product models certified unpacking operations. The percentage of turnover protectors pallets and soft foam. This initiative is
by China Environmental Labelling: boxes we use has increased from 20% to 30%. expected to save RMB 1.5 million in costs.
56244
Number of product models received
Energy Conservation Certification:
40000+
2024 ESG Report 42Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Case
Foster a green security system with AOV
Always On Video (AOV) a proprietary technology of EZVIZ significantly reduces power
consumption and maximizes battery life offering an extended video recording experience.With the use of solar power the technology saves more than 80% of energy for all-day
recording and enables 24/7 video capture. Harnessing advanced video encoding and storage
technologies and a human shape detection algorithm that minimizes false alarms EZVIZ
reduces bit rates eases network bandwidth pressure and reduces power consumption while
extending the lifespan of memory cards providing users with eco-friendly efficient and
intelligent video solutions.AOV & Use of Solar Power Significantly Extend Camera Battery Life
In 2024 we continued to refine our carbon footprint verification and management system. We launched a platform that
integrates environmental compliance analysis and life cycle analysis (LCA) performed LCA for 11 network camera models.Furthermore we undertook carbon footprint modeling and verification in accordance with ISO 14067 and EN 50693
standards and invited a third-party agency to conduct comprehensive assessments of our electronic and electric product
carbon footprint (PCF) management system assessment mechanism Product Category Rules (PCRs) performance on
self-assessment of PCF and PCF report quality based on process management system standards. We received the first-
ever certification for "Environmental Footprint of Product Process" from Bureau Veritas (BV) one of the world's leading
certification bodies
Product Carbon Footprint Process
Case Certification issued by BV
Hikvision receives the LED industry's first Green Product Mark Certificate from TüV Rheinland
In 2024 16 of Hikvision's LED display products received the Green Product Mark certificate from TüV Rheinland — the
first in the LED display industry to achieve this distinction. Recognized for their outstanding environmental performance
and sustainability these products passed comprehensive evaluations in technical compliance restricted substances
control carbon footprint and recyclability. Notably the casings of these products are made with up to 90% recycled
aluminum and packaging cartons use 100% recycled materials significantly reducing waste. Furthermore the next
generation of Hikvision's LED products incorporates three energy-saving technologies: flip-chip packaging common
cathode driver and intelligent power systems. These innovations further reduce carbon emissions during product use.Green Product Mark
Certificate Hikvision Receives
from TüV Rheinland
2024 ESG Report 43Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Enhancing Water Resource Management
We have enhanced our framework and mechanism for water resources
management. Specifically we have set up a steering group and a
working group for water conservation management developed and
implemented the Water Conservation Management Standards and set
up plans for water use and conservation. Through initiatives such as
balanced water testing water consumption monitoring water-saving
renovations and rainwater collection and utilization we aim to minimize
water waste and optimize the efficiency of water resource utilization.Watershed resources protection Water conservation Water recycling
We keep a close eye on how watershed resources Water-saving fixtures are employed in our All of the Company's new industrial parks utilize
are managed. At the watersheds where we industrial parks. For example Binjiang Phase IV a rainwater recycling system that separates rain
operate environmental protection facilities are features a grade-I water-saving certified cooling and sewage discharge allowing the collected
designed constructed and put into operation tower. rainwater to be filtered and reused for irrigating
simultaneously. greenery in the parks. In Binjiang Phases II and III
reclaimed water from direct drinking water is used
for basement floor cleaning.
2024 ESG Report 44Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Managing Wastes and Emissions Waste Disposal
We adhere to the Law of the People's Republic
Hikvision has established a robust system for managing waste and emissions of China on the Prevention and Control of
fostering a long-term environmental governance framework driven by institutional Environmental Pollution by Solid Wastes the
regulation risk control and technological innovation. The Company strictly Measures for the Transfer of Hazardous Wastes and the Standard for Pollution Control on
adheres to international standards and local environmental regulations across Hazardous Waste Storage among other laws
its operations conducts dynamic risk assessments and tiered management and and regulations ensuring safe and orderly waste
strengthens traceable waste management with a focus on resource recovery. disposal within our industrial parks. Additionally we constantly explore ways to enhance the
Guided by the principles of the circular economy Hikvision is committed to standardization and traceability of waste
continuously advancing the effectiveness of its environmental governance. disposal aiming to improve the overall utilization
of materials and the efficiency of solid waste
We have developed the Hikvision Ecological Compliance Management Guidelines the Environmental management. For instance we have partnered with
Factor Identification and Evaluation Procedures the List of Environmental Pollution Factors and the "Green Islands"* to advance the reuse of waste
Management Standards for Environmental Pollution Prevention and Control Facilities specifying the activated carbon from gas treatment facilities.main pollutants and potential risks. We also set annual targets related to waste and pollutants and strictly
adopt targeted treatment measures. All our operating sites within the Chinese mainland have undergone *A "Green Island" is a hub (area) established with government
specific environmental risk assessments while branches outside the Chinese mainland have conducted funding or government-led financing from various sources. It is equipped with eco-friendly public infrastructure that is
systematic risk identification and assessments based on project characteristics and potential risks. In 2024 shared among multiple market entities for centralized collection
we maintained our ISO 14001 Environmental Management System certification without incurring any major and governance of pollutants and compliance with emission
administrative penalties or criminal liabilities from environmental incidents. standards.We conduct monthly environmental protection awareness activities for all employees and organize
specialized training tailored to various business scenarios and position requirements. All personnel in key
positions have participated in specialized training that includes solid waste management pollution control
facilities and environmental compliance. By employing both fixed and dynamic training methods we
manage to update our employees' knowledge and enhance their skills. Inbound
The warehouse administrator is informed of inbound details
and coordinates with the applicant for storage
In 2024 03
Place Store
100% Notify the applicant of the storage information via Store solid waste by category email including: administrator contact details according to management
of hazardous wastes disposed warehouse location etc. and proceed with the 02 04 requirements in each warehouse
properly and legally disposal according to the provided information.
100% Dispose
of solid wastes sortied Identify Select recycling/disposal suppliers
33.05% Upon submission of storage request
that meet local requirements or
the system automatically categorizes 01 Solid Waste Disposal 05 qualifications for the bidding process
of solid waste recycled at our the solid waste. with outbound weighting by a
headquarters park Process networked electronic scale
2024 ESG Report 45Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
In 2024 we updated our solid waste categories
based on the latest Catalogue of Solid Waste Case
Categories and Codes issued by the Ministry
of Ecology and Environment. We are thus able Develop smarter solutions for managing solid
to handle and reduce industrial waste more waste collection vehicles
effectively by separating items into specific Hikvision has launched a solid waste collection system will issue alerts and intercept the vehicles
groups such as labeled oil paper plastic bags vehicle (SWCV) management project to improve concerned. This project enhances compliance
plastics (PMO ABS and Bakelite composite) the monitoring of SWCVs entering and exiting in solid waste disposal and reduces reliance on
acrylic plastic glass and hollow board boxes. its premises. This includes the introduction of an manual management demonstrating Hikvision's
Furthermore we built and piloted an online solid electronic workflow for solid waste operations another innovative effort to leverage technology
waste management system that integrates with and a new technical security system that for green and efficient operations.the environmental protection administration's mandates SWCVs follow designated exit routes
database setting an example for solid waste and schedules. In case of any deviations this
monitoring and management.Achievements of the SWCV Management Project
2024 ESG Report 46Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Pollutant Discharge
Prioritizing compliance in the management of In 2024According to the Law of the People's Republic of China on the
exhaust gas and wastewater we have adopted Prevention and Control of Atmospheric Pollution Integrated
an environmental management system for emission standard of air pollutant (GB 16297-1996s) and 100%
comprehensive process control and strengthened Standard for fugitive emission of volatile organic compound (GB compliance with standards for
the operation and monitoring mechanisms 37822-2019s) we rigorously oversee the production handling wastewater exhaust gas and
of pollution prevention and control facilities environmental noise managementand discharge of air pollutants. We enlist a qualified third party
and implemented controls on total emissions to conduct comprehensive monitoring at least annually and
and concentrations to effectively mitigate 0 constantly enhance our production processes and exhaust gas incidents of chemical leaks that
environmental risks. Additionally we welcome treatment systems aiming for "zero pollution". cause environmental pollution
public scrutiny and are committed to constantly
improving our environmental performance. 0
incidents of radioactive pollution
Particulate matters Volatile organic compounds (VOCs) NOx SOx and others
Local and central dust extraction systems We use paints and solvents with low VOCs and promote water- Boilers are equipped with low-nitrogen
are used along with wet methods and based paints and other eco-friendly materials. We carry out combustion technology to reduce NOx emissions.operations in enclosed spaces to mitigate operations in enclosed spaces or use negative pressure Laboratories employ fume hoods and activated
particulate pollution. processes to reduce VOC emissions. We also install VOC carbon to treat low-concentration exhaust gas.recovery or treatment devices such as activated carbon
adsorption units and enhance chemical storage management
to prevent leaks and volatilization.Air Pollutant Management Approaches
In terms of wastewater management we adhere to several laws regulations and standards
including the Water Pollution Prevention and Control Law of the People's Republic of China
Integrated wastewater discharge standard (GB 8978-1996) and Discharge standard of water
pollutants for electronic industry (GB 39731-2020). We employ methods such as filtration
chemical precipitation contact oxidation and biodegradation and integrated regulation
to reduce water contaminant levels in our production processes. Additionally we conduct
regular testing of wastewater from cleaning and laboratory operations continually assess the
effectiveness of our treatment methods and refine our processes to ensure full compliance
with sewage discharge standards.
2024 ESG Report 47Integrity
Championing Compliance
and Prudence
Hikvision steadfastly adheres to the core value of
"practicing integrity and compliance to achieve stable
and sustainable development". We rigorously follow
legal and regulatory requirements uphold business
ethics maintain integrity and self-discipline and
resolutely resist unfair competition. Our commitment
fosters a foundation of mutual respect and equal trust.Contributing to the following UN SDGs
Responses to topics
● Anti-commercial bribery and
anti-corruption
● Anti-unfair competition
● Respect for human rights
2024 ESG Report 48Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Improving Compliance
System
Compliance is fundamental to
corporate development and essential
for effective business management. Organizational Structure of Compliance Governance
Hikvision has fully integrated We constantly improve the organizational structure of compliance governance. In 2024 we set up a Risk and Compliance Management Committee under the Board of Directors formulated and revised the working
compliance management into business rules and policies of the committee and improved the structure of the Technical Ethics Committee. We
operations. Our robust compliance further consolidated the compliance governance framework in which the Board leads the strategic decision-
management system boosts making the management makes plans and delegates tasks and the Legal and Compliance Department assists in the implementation across the organization. We continuously enhance the mechanism and policy
employees' compliance awareness for compliance governance in a bid to clarify rights and obligations maintain standardized operations and
and skills constantly improves our ensure coordinated efforts throughout the Company.business management standards and
effectively mitigates compliance risks
to ensure healthy sustained corporate
development.Organizational Structure for Compliance
2024 ESG Report 49Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Compliance Management Framework
We are dedicated to institutionalizing and systematizing These efforts provide comprehensive and detailed regulatory
compliance management by constantly improving the framework foundation and guidance for the Company's compliance. We
that encompasses fundamental and specific regulations dynamically reviewed and optimized our compliance policies and
specialized guides and operational instructions. Based on regulations in response to changes in the legal regulatory and
our top-level framework the Hikvision Code of Ethics and industrial landscape so as to ensure our compliance framework
Business Conduct we developed special systems country- is applicable and up-to-date. We launched a compliance
specific guidelines and scenario-based operation manuals in webpage (https://www.hikvision.com/en/about-us/compliance/) Scan the QR code to
fields such as anti-corruption and anti-bribery fair competition on our official website. This webpage discloses the Company's learn more about the
trade compliance data protection human rights governance code of ethics compliance values and beliefs as well as relevant Company's philosophy
and ESG compliance. In addition all our BUs have incorporated policies. and policies on
compliance into business process management and created compliance
corresponding processes guidelines and operational standards.Compliance Implementation
Framework
To clarify the responsibilities of
compliance management raise company-
wide compliance awareness and
enhance compliance risk prevention
we have established the "Three
Defenses One Ecosystem" compliance
implementation framework comprising
business and functional departments
compliance management teams and
supervisory bodies. We also advocate
"Unity of Knowledge and Action
Making Compliance a Habit" helping all
employees integrate compliance into daily
business behavior. At the same time the
Company is also committed to building
a compliance ecosystem for customers
suppliers partners and other relevant
parties to promote industrial synergy and
steady development.Compliance Implementation Framework of "Three Defenses One Ecosystem"
2024 ESG Report 50 2024 ESG Report 50Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Upholding Business Ethics
Business ethics are the fundamental
principles that market participants Anti-corruption and Anti-commercial Bribery
should follow. Hikvision has been We uphold the business philosophy of "professionalism reliability and In 2024
engaging with business partners in a integrity" and enforce a zero-tolerance policy against corruption and bribery. We have developed and regularly updated the Hikvision Code of Ethics and Percentage of our employees
fair honest and mutually respectful Business Conduct Hikvision Global Anti-Bribery and Anti-Corruption Manual signed the Commitment to
manner aiming to establish win-win the Code of Conduct for Senior and Middle Management and the Code of Integrity:
relationships with customers and Business Conduct for Employees. Annually we require employees to sign the 99.92%Commitment to Integrity guiding them to conduct business activities fairly
partners. We strictly oppose all forms honestly and professionally. We have also intensified our efforts to manage Percentage of our employees
of commercial bribery corruption or integrity risks. This includes identifying integrity risks within our key business received anti-corruption and
improper competitive behaviors and processes assigning clear responsibilities to relevant departments and
anti-commercial bribery training:
promptly following up on the implementation of precautionary measures to
staunchly uphold a robust market order 100%avoid violations of corporate integrity policies. In 2024 the Company found no
a favorable industry environment and a cases that posed a significant risk of corruption.positive corporate image.Supervision and whistleblowing mechanisms
We have enhanced our anti-fraud whistleblowing and complaint mechanisms
by establishing protocols such as the Whistleblowing Policy and the Reporting
and Complaint Management Measures. We uphold and safeguard the rights
of employees partners and other stakeholders to voice their concerns. To
facilitate this we have provided multiple channels for reporting including an
email address a postal address and a whistleblowing hotline. Additionally we
have a firm policy that prohibits any form of retaliation against individuals who
in good faith make a report or an inquiry or participate in an investigation.Whistleblowing hotline and e-mail for potential
bribery or corruption behaviors
Hotline: 0571-86611816 Email: jubao@hikvision.com
2024 ESG Report 51Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Business ethics training
We have stepped up efforts to promote business ethics and corporate culture through various initiatives Offering integrity training
including orientation training integrity exams integrity messages for holidays on-site presentations and
Integrity Month. In 2024 we organized the "Hikvision Code of Ethics and Business Conduct" online training Communicate the concept of integrity by analyzing company policies and
sessions and compliance tests for all employees including outsourced employees and interns. We also presenting case studies—both internal
organized 16 online and offline sessions of integrity briefings targeted at senior and middle management and external—through online and offline
as well as personnel in key R&D marketing and supply chain management positions. Additionally we presentations.issued integrity reminders on important occasions such as the Spring Festival Mid-Autumn Festival and
International Anti-Corruption Day reinforcing our commitment to fostering a culture of integrity throughout
the Company.In 2024 we organized a series of Integrity Month campaigns including on-site presentations quizzes
games and "Sunshine Auctions". These campaigns were designed to help employees embrace and embody
our culture of integrity.Issuing an integrity manual
The Hikvision Integrity Manual guides
all employees in understanding our
anti-corruption requirements and
reaffirms our non-negotiable integrity
standards.Organizing integrity-themed events
On-site Presentation on Integrity Sunshine Auction Engage in online and offline interactions such as quizzes games and "Sunshine
Additionally we conduct annual business ethics audits to oversee the establishment of business ethics Auctions" injecting a dose of fun into our culture of integrity.standards the fostering of our ethical culture ethical business practices and the effectiveness of our
compliance management systems in high-risk business areas. During the reporting period we continually
enhanced our business ethics documentation and regularly organized integrity training and promotional
events to advance our ethical culture. According to our anti-fraud whistleblowing complaint and
supervision mechanisms we appropriately addressed any indications of fraud. For the procedures highly
susceptible to corruption and bribery relevant business departments established internal control processes
and measures and ensured their effective implementation.
2024 ESG Report 52Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Fair Competition
We adhere to the principles of fairness justice integrity and We are committed to creating a fair and responsible marketing
compliance in our business operations. Specifically we observe environment safeguarding the legitimate rights and interests of
the applicable fair competition and anti-monopoly laws and consumers and upholding the applicable laws and regulations
regulations in the regions where we operate. We maintain governing advertising and labeling in the jurisdictions where we
high standards of business ethics and uphold a fair and just operate. Internal regulations such as the Sales Management
environment for competition. We review and update our anti- Policy and Ten Red Lines for Integrity Practice are in place to
monopoly policies regularly refine our region-specific guidelines regulate the conduct of the marketing team and distributors
and enhance our anti-monopoly compliance training and testing ensuring that our promotional literature is accurate truthful and
for employees. These efforts aim to prevent involvement in legal. We also conduct training sessions on business market
monopolistic actions that could hinder fair market competition management and compliance management for the marketing
and to foster a favorable business environment. In 2024 we team. In 2024 we recorded no incidents of non-compliance
recorded no litigations investigations or penalties associated concerning marketing communications.with monopoly or unfair competition.
2024 ESG Report 53Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Constantly Advancing
Compliance Practices
By leveraging digital
management technologies
refining our internal management
policies and processes and
improving our compliance
practices in key areas we are
committed to strengthening the
enforcement of compliance rules
and boosting our risk prevention Trade compliance Data protection compliance
and organizational capabilities. As a global corporation we steadfastly fulfill our We place great importance on data compliance. We
responsibilities and obligations in global trade strictly comply with all applicable data protection
compliance. We strictly comply with the laws laws and regulations in the regions where we operate.regulations and requirements concerning export Drawing on global best practices we have devised the
control and economic sanctions imposed by various Hikvision Guidelines on Personal Data Protection to
countries regions and international organizations guide and regulate our global operations. Furthermore
such as the UN China the US and the EU. We build we develop and constantly update country- or region-
and continuously improve our trade compliance specific compliance guidelines and scenario-based
management framework procedure and system operating guides to meet the different requirements
capacities with a trade compliance management for compliance. From policy making organization and
system created based on countries/regions trading process design to execution we constantly strengthen
partners purposes items and licenses. The aim is our data compliance management mechanism by
to achieve efficient end-to-end trade compliance integrating relevant policies and regulations into main
management and supervision throughout the business activities including R&D sales internal
procurement R&D sales delivery and service operations and management. These efforts aim to
processes. In 2024 we reformed our trade compliance enhance the effectiveness of compliance controls
management by switching to advanced systems and risk prevention. In 2024 we further optimized
and practices which further expanded the scope of our data compliance management framework as
management enhanced the integration of compliance the appointments of Data Protection Officers for our
requirements into business processes achieved more subsidiaries in Singapore and Brazil greatly increased
granular and digital compliance management and the organizational capabilities. We also provided
shifted from effective to efficient compliance. ongoing training sessions on data compliance which
are tailored for different positions ranging from
R&D to sales and technical services to improve the
effectiveness of our compliance education.
2024 ESG Report 54Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Tax compliance
The Company has established a Tax Risk Management Department and developed a comprehensive set of
tax management regulations such as the Hikvision Group Guidelines for Transfer Pricing Policy Framework
the Tax Management Policy for Overseas Branches and the Risk Management Regulations for Standing
Business Organizations Overseas. These documents outline management objectives organizational
responsibilities scope of work information communication supervision and improvement measures
ensuring the Company conducts tax-related activities in compliance with laws and regulations and
discloses tax information as required. Additionally we have leveraged information technology for tax risk
management established a tax management platform that stays current with domestic and international tax
policies and introduced an e-invoicing system. These initiatives have constantly enhanced our tax control
processes and measures while improving the accuracy and efficiency of tax compliance ultimately raising
the standard of our compliance management.Hikvision has been rated as Grade A in tax
credit rating for 10 consecutive years. During
the reporting period representatives from the
Company participated in a field training session on
tax policy hosted by the Ministry of Commerce's
Academy for International Business Officials
and co-organized by the Belt and Road Alliance
for Tax Collection and Administration Capability
Improvement and the Zhejiang Provincial Tax
Service the State Taxation Administration.Focusing on international tax management for
multinational corporations our team compared
notes with 36 fiscal and tax officials from
seven Belt and Road (BRI) countries garnering
significant recognition from external regulatory
authorities.A Gathering of Fiscal and Tax Officials from BRI Countries
2024 ESG Report 55Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Respecting and Protecting Protecting Human Rights
Human Rights We respect the human rights stipulated in the Universal Declaration of Human Rights the International Labor Organization Declaration on Fundamental Principles and Rights at Work the United Nations Guiding
Hikvision recognizes that respecting Principles on Business and Human Rights and the OECD Guidelines for Multinational Enterprises. At the same time we draw guidance from internationally recognized standards to formulate and optimize human
and protecting human rights is an rights policies and management mechanisms. The Hikvision Global Human Rights Policy for example
important foundation for sustainable integrates the fundamental spirit of "respecting and protecting human rights" into specific business
development. The Company has activities and processes. We closely monitor the evolving human rights expectations and best practices to continually enhance our compliance in business activities. Furthermore we proactively communicate our
developed and implemented its values of respecting and protecting human rights to our customers and suppliers with the aim of fostering
human rights policy. By regularly responsible business practices together. During the reporting period we developed the Human Rights
reviewing assessing and updating its Management Guidelines which further clarified the management requirements and standard procedures for identifying evaluating and controlling human rights risks and taking corrective measures. The document
management policies and proactively provides guidance to employees on their business conduct and helps both the Company and its employees
identifying mitigating and preventing in more effectively identifying and preventing human rights risks.human rights risks within the Company
and across the value chain Hikvision Employees： Product and business management: Supply chain management:
Treat each other "Tech for Good" with Joining hands on a
ensures that the protection of human with equality and a human-centered CSR journey
rights is integrated into its business mutual respect approach
practices.We are dedicated to fostering a To mitigate potential human rights We conduct our business activities
work environment characterized risks emerging from the use of in- with a strong commitment to so-
by equality inclusiveness mutu- novative products we have inte- cial responsibility actively monitor-
al respect and trust in full com- grated the principle of "respect- ing human rights risks in our sup-
pliance with applicable laws regu- ing and protecting human rights" ply chain management processes
lations and policies on equal em- into our R&D and application pro- and partnership with suppliers. We
ployment opportunities in the juris- cesses. We continuously review have issued the Statement Against
dictions where we operate. We ad- and enhance our practices and pol- Slavery and Human Trafficking and
here to fair and non-discriminato- icies on technology ethics and per- implemented effective policies and
ry treatment for all employees and sonal data protection. Additionally measures for managing conflict
strictly prohibit any form of vio- we have established due diligence minerals aiming to eradicate all
lence discrimination harassment processes and robust business forms of slavery human trafficking
or unsafe or unethical behavior in judgment mechanisms to identi- child labor or forced labor within
the workplace. fy and prevent human rights risks our supply chain.throughout the product lifecycle.Hikvision's Concept of Human Rights
Human rights governance is a vital component of our global compliance system. To minimize potential
negative human rights impacts stemming from our business operations we have issued the Whistleblower
Policy and established corresponding reporting mechanisms. The Legal and Compliance Department along
with other independent departments is responsible for investigating and verifying reported concerns to
ensure that any suspected human rights violations are addressed objectively fairly and efficiently.
2024 ESG Report 56Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Exchanges and Cooperation
We actively participated in international human rights exchanges and cooperation In November 2024
maintaining close communication with global human rights organizations. We draw on the We participated in the 13th United Nations Forum on Business
valuable experience of other enterprises in areas such as human rights protection labor and Human Rights in Geneva where we explored and exchanged
standards environmental management and anti-corruption mechanism to continuously views on key issues such as the rights of indigenous peoples
optimize our human rights compliance efforts. disability protection remedies for corporate infringements and
human rights due diligence. The forum provided us with valuable
management insights and practical experience.In December 2024
We attended a training session titled "Supporting SDGs
Through Responsible Business Practices in China's Overseas
Investments" organized by the United Nations Children's Fund
the United Nations Development Programme UN Women and
the International Labour Organization. The session deepened
our understanding of human rights due diligence and child rights
protection while promoting responsible business practices
across our overseas investments and operations.
2024 ESG Report 57Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Fostering a Culture of Compliance
We facilitate exchanges to foster a culture of compliance and We also prioritize improving the compliance awareness and
strengthen communication and connection with our stakeholders professional skills of all employees. We encourage all employees In 2024
to identify best compliance practices in the industry. In 2024 we to contribute to compliance aiming to foster an environment of
promptly provided our opinions when the European Commission full participation and proactive compliance across the Company. The percentage of employees
and Dutch Data Protection Authority sought public input on some In 2024 we helped every employee thoroughly understand participated in compliance
training:
provisions of the EU Artificial Intelligence Act. We keep abreast and apply compliance standards in their work through training
of pioneering legislation and changes in practices to ensure sessions case studies thematic events and online courses 100%
forward-looking compliance policies and efficient practices. and tests. Our Compliance Culture Month campaign themed
"Unity of Knowledge and Action Making Compliance a Beacon
of Light" was attended by all employees which showed how we
embrace compliance with concrete actions.Dissemination of compliance knowledge Offline specialized training Compliance culture events
Share compliance-related information (case studies Offer training on fair competition trade compliance Develop new forms of compliance publicity including
illustrated explanations etc.) with employees online technology ethics and data protection to employees engaging activities like quizzes ring toss games and
covering topics such as business ethics fair competition across different regions and business sectors and compliance scenario identification injecting a dose of
trade compliance data protection and human rights facilitate in-depth exchanges to improve employees' fun into compliance education.governance to help them easily understand these topics. compliance practices.
2024 ESG Report 58Reliability
Embracing Innovation and
Maintaining High Quality
Dedicated to technological innovation Hikvision
precisely understands customer needs while
remaining unwavering in our commitment to quality.With enhanced cybersecurity and data protection
measures we provide high-quality products
solutions and localized services that improve Responses to topics
customers' experience both at home and work.● Technological innovation
●
Contributing to the following UN SDGs Technology ethics
● Product safety and quality
● Premium customer service
● Cybersecurity and data protection
2024 ESG Report 59Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Our Unwavering Commitment
to Technological Innovation
Hikvision prioritizes building a strong
foundation for innovation. Backed by Governance
a robust innovation framework and
industry-leading R&D investment we have We have established a three-pronged innovation leadership comprising the Strategy Committee the Change Management Committee and the Process Management Committee
assembled the industry's largest R&D team responsible for formulating medium- and long-term strategies organizing seminars on
with world-class AIoT capabilities that innovation evaluating project proposals and steering Hikvision's innovation trajectory.fuel technological advances and propel We have also put in place incentive systems and policies that foster a culture of innovation leadership encouraging innovation in product technology and management and improving
sustainable corporate growth. innovation performance.Hikvision's Innovation System
2024 ESG Report 60Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Strategy
At Hikvision R&D investment and innovation platforms are the cornerstones of
our growth. By building highly skilled R&D teams and nurturing an environment
of innovation we enhance our innovation capabilities and efficiency which
spurs the effective transformation and application of new technologies. Our
rigorous intellectual property rights (IPR) protection ensures the regulatory
compliance and market competitiveness of our innovations reinforcing our
leadership in the global AIoT sector.Categories Risks and Opportunities Responses
● We prioritize the protection of IPR in core technologies in hardware software
● Amid intense global competition our competitors may deploy patent algorithms and information security. Many of our core technologies are world-
Intellectual property portfolios to create barriers. leading or advanced in their respective fields.rights ● An extensive patent portfolio can give us a competitive edge and ● We have established the Intellectual Property Rights and Standardization
facilitate expansion into new business sectors and markets. Department and developed a strategic patent portfolio with an emphasis on high-
quality patents. We were granted over 2800 patents in 2024.● We are committed to independent innovation as we continue to address technical
challenges leveraging our core technologies to strengthen our foothold in the
● The rapid pace of technological change demands continued market.substantial R&D investment to maintain our leadership position.Technology ● We established the Hikvision Research Institute to conduct systematic goal-oriented
● Ongoing breakthroughs in IoT perception AI and big data continue to research on both cutting-edge and existing technologies. The aim is to accelerate
sharpen our competitive edge in the AIoT sphere. the utilization of research findings develop technologies that pave the way for the
Company's development and implement key technologies that help us secure an
early lead and reinforce our market leadership in the long run.● We employ a global business strategy with tailored approaches for different
● Continued market expansion may expose us to competition in more countries (regions) and products which boosts our competitiveness and shapes a
markets. trustworthy brand image.Market
● Industry and regional market expansion fuels growing demand ● We have expanded into more industries and regions while refining our channel
providing us with vast market opportunities. infrastructure with 32 provincial business centers in China and operations spanning
more than 150 countries and regions worldwide.
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Impacts Risks and Opportunities
We have established a systematic innovation
management process encompassing key stages
such as technological pre-research innovation
incubation internal and external collaboration
and promotion and application. This creates a
complete innovation chain spanning from R&D to
market launch driving efficient transformation and
application of innovations to continuously boost
our core competencies.*
*
Hikvision's Innovation Mechanism
*TRIZ: Theory of Inventive Problem Solving.The Company
established a TRIZ Application Studio for product development
in 2020 introducing the TRIZ method. Through course training
application templates and innovation competitions the studio
encourages employees to innovatively solve practical problems.*HIK-TRIZ Cafe: a platform for innovation and knowledge sharing.
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Indicators and Targets
Hikvision values R&D investment and builds In 2024
expert R&D teams as we actively explore cutting-
edge technologies. We continue to reinforce
our industry leadership through IPR protection The R&D investment was RMB Number of R&D and Number of persons certified as Zhejiang The Hikvision Research Institute 11864 technical professionals was Provincial Level I Innovation Engineers: participated in the compilation of industry collaboration and exchange and million
participation in the development of industry 28272 121 10
standards. accounting for national standards
12.83% accounting for Number of persons certified as Zhejiang 47.37% Provincial Level II Innovation Engineers:of the annual revenue. 1 6
of our workforce. 3 industry standard group standards.Intellectual Property Rights 2024 Quantity
Number of patents granted in 2024 1600
Invention patent Total number of valid patents 7351
Number of patents under application 4900+
Number of patents granted in 2024 308
Utility model patent Total number of valid patents 1917
Number of patents under application 420+
Number of patents granted in 2024 744
Design patent Total number of valid patents 3388
Number of patents under application 410+
Number of software copyrights registered in 2024 216
Software copyright Total number of valid software copyrights 2197
Number of software copyrights under application 10+
Notes:
Basis for the calculation of patent-related numbers: Number of patents granted in 2024: Number of official licenses received as of the end of 2024. Number of patents under application: Number of official
notices of acceptance of patent applications received as of the end of 2024. Total number of valid patents: Number of valid patents as of the end of 2024.Basis for the calculation of software copyright-related numbers: Number of software copyrights registered in 2024: Number of software copyright registration certificates received as of the end of 2024.Number of software copyrights under application: Number of applications submitted to the copyright center as of the end of 2024. Total number of valid software copyrights: Number of valid software
copyrights as of the end of 2024.
2024 ESG Report 63Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Complying with Technology
Ethics
Hikvision complies with the Technology
Ethics Review Measures (Trial)
and relevant laws and regulations
strengthening ethical guidance and
oversight across all business operations.In 2024 we established a Science and Technology
Ethics Review (China) Committee under our
existing Technical Ethics Committee in line with the
regulatory requirements and good industry practices
in China and developed and released the Science
and Technology Ethics Review (China) Committee
Regulations. The review process follows principles
of scientific rigor independence fairness and
transparency. We objectively and carefully assess the
ethical risks associated with technological activities
conduct reviews in accordance with regulations
and accept supervision from relevant authorities.We raise awareness of technology ethics among all
our employees every quarter by providing them with
information on the latest developments and changes
in practices around the globe.Technology Ethics Governance Framework
2024 ESG Report 64Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Tackling Cybersecurity Governance
and Data Security Risks The Company has established a robust cybersecurity and data protection management system with
the Network and Information Security Committee as the highest governing body within its security
Hikvision attaches great importance organizational structure. Chaired by the Company's CEO the committee appoints the Cybersecurity
to data protection and strictly Department a permanent division responsible for cybersecurity strategy policy development and decision-
complies with the applicable laws making regarding significant conflicts or relevant issues.and regulations of the regions where Hikvision's cybersecurity management system is developed implemented and maintained according to the
we operate including but not limited Plan-Do-Check-Act (PDCA) cycle. The Network and Information Security Committee defines its scope and
to the China's Cybersecurity Law strategy. The Cybersecurity Department conducts risk assessments sets control objectives formulates risk management plans and drives implementation across business units. The department also monitors
Data Security Law and Personal the effectiveness of control measures reports to the Committee and relevant departments for review
Information Protection Law the EU's and implements corrective and preventive measures to optimize the management system. In 2024 we
General Data Protection Regulation revised several policy documents including the Information Security Strategy and Information Security and Confidentiality Management Guidelines as we continue to refine our information security management.(GDPR) the US' California Consumer
Privacy Act (CCPA) the California
Privacy Rights Act (CPRA) and Lei
Geral de Prote??o de Dados (LGPD).We are dedicated to refining our
cybersecurity and data protection
frameworks strengthening security
management enhancing security
awareness and collaborating with
partners to create a secure robust
network and digital ecosystem.Security Governance Framework
We are committed to establishing a multi-tiered system of data protection framework that maintains
global consistency while allowing local flexibility.By the end of the reporting period we had conducted
due diligence and research on the data protection laws and regulations of over 20 countries and regions
including Europe China North America Brazil Singapore and Türkiye. Based on global data protection
standards we published over 20 country-specific policies and operational guidelines. In accordance with
local legal requirements and regulatory recommendations we have also appointed Data Protection Officers
in places such as the Netherlands Germany and Singapore to oversee compliance efforts.
2024 ESG Report 65Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Strategy
To keep pace with the frequent emergence of Category Risk Description Responses
data protection legislation we have established
a regulation tracking mechanism that efficiently ● Physical interfaces on devices may be exposed
detects applicable new policies on data protection without adequate protection making them vulnerable to unauthorized access tampering ● We employ secure elements secure boot secure updates
and integrates them into our compliance measures. Endpoint or spoofing; and IP filtering technologies to ensure that both hardware and
We actively engage in public consultations on risks software are verified and validated at every stage from initial
data protection rules in various countries and ● Devices retain debugging interfaces or lack startup to software updates preventing unauthorized access robust update verification allowing attackers and data breaches and ensuring device security.regions.This involves interactions with national to implant unofficial firmware or bypass
and regional agencies including but not limited authentication.to the Cyberspace Administration of China and
the European Data Protection Board (EDPB). ● Data breaches may happen during collection ● We focus on data protection throughout its lifecycle spanning processing transmission and storage due to collection transmission storage processing exchange Recognizing the numerous security challenges lack of encryption or improper access control; and destruction. Measures such as data lifecycle security
within IoT environments we have developed Data risks management user data protection storage media encryption
an innovative security architecture and multi- ● Inadequate permission management at the audio and video data security digital watermarking and key
dimensional security system that accommodate application layer may lead to unauthorized management are implemented to ensure data confidentiality access to or leakage of critical data. integrity and compliance.the complexity of IoT devices in terms of software/
hardware environments and computational power. ● Unencrypted communication can be exploited
We aim to optimize management across endpoint through man-in-the-middle (MITM) attacks ● By implementing secure transmission protocols (such as
data application network and operational such as hijacking replay tampering and HTTPS and TLS) secure network services wireless security Network eavesdropping; measures and port security management we prevent attacks
security to ensure secure compliant and robust risks and other cyber threats and protect data during transmission
operations. ● Inherent vulnerabilities in network protocol such ensuring the confidentiality integrity and availability of
as lack of effective authentication may result in network communication.leaks on the access side.● The large variety of dispersed devices in
the application layer makes it challenging to
effectively manage device upgrades and security ● Through application code signing identity authentication
Application status; permission management access control Web/component/
risks API security and security functions we prevent malicious code
Improper configuration of applications execution data breaches and unauthorized access ensuring ●
frameworks containers and operating systems application security and reliability.may lead to security vulnerabilities.● Critical vulnerabilities are not promptly detected
due to limited assessment scope and blind spots
in monitoring resulting in increased risks of ● Through continuous monitoring regular security assessments
Operational system attacks; vulnerability remediation and incident response we
risks ensure the early detection and handling of security threats
● Issues such as compatibility conflicts delayed safeguarding system stability and business continuity.patches and slow responses may disrupt normal
system operations.
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The Company operates Hikvision Security
Response Center that receives addresses and
publicly discloses security-related vulnerabilities
in Hikvision's products and solutions fostering
industry collaboration and knowledge exchange.We have also published the Cybersecurity White Case
Paper and Product Security White Paper offering
stakeholders a transparent and comprehensive Hikvision leads global audiovisual industry trends and promotes cybersecurity innovation and talent
overview of our security capabilities. development
To offer strong support for the development of future-proof talent and exploration of cutting-edge
Hikvision is also committed to supporting solutions Hikvision fully supported the inaugural ISE Hackathon at Integrated Systems Europe (ISE 2025)
cybersecurity at the community level. Our next- in Barcelona Spain with significant contributions to the Cybersecurity track. Hikvision employees designed
generation video network firewall provides and judged the cybersecurity challenge providing professional technical support throughout the event. This
visualized and granular multi-dimensional security initiative underscores Hikvision's commitment to fostering innovation and advancing cybersecurity within
control integrating multiple security functions to the security and audiovisual industries.effectively address various security challenges.We also support the integration and networking of
IoT sensor data through a community networking
platform further bolstering cybersecurity defense
in communities.In 2024 we introduced 26 new cybersecurity
courses for domestic and international employees
such as Secure Development Lifecycle and
Endpoint Security. Throughout the year we
conducted 171 training sessions including
technical workshops phishing simulations and
cybersecurity drills which engaged all of our
employees. Beyond internal training we also
promoted cybersecurity awareness among the
public and business partners through articles and
webinars to jointly contribute to a cybersecurity
ecosystem.
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Impacts Risks and Opportunities
Our legal role varies across business scenarios. As a We have constantly enhanced our data compliance review and
manufacturer we adhere to the "privacy by design" principle supervision mechanisms which are customized for various
proactively integrating features like image blurring and default products services and business scenarios. Through a dual
deactivation of certain functions (e.g. audio capture) into our approach of proactive risk prevention and post-event monitoring
products. As a personal data controller we uphold the principles we ensure the compliance of data processing activities. For
of rationality security and controllability ensuring compliance example data compliance reviews are now an integral part of
throughout the personal data lifecycle. Our approaches include our app development lifecycle with mandatory compliance and
but are not limited to conducting impact assessments before privacy checks conducted before release. We have established
personal data collection verifying the legal basis informing the automated workflows for asset incident and business continuity
individuals involved and obtaining consent (if applicable) and management including processes for information security
minimizing data collection; taking encryption and other security incident handling risk assessment internal audit management
measures when transmitting data especially across borders; secure development and security response. These processes
masking data and exercising access control; encrypting stored are designed to enhance information security management
data and retaining it only as long as necessary; and promptly efficiency and responsiveness. In addition we have released
deleting anonymizing or destroying data after its use. the Information Security Internal Audit Procedure to guide our
annual information security audit. By developing audit plans
conducting audits summarizing findings and following up on
risk mitigation we ensure ongoing improvement and effective
risk control in our information security management practices.Secure Development Lifecycle
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Hikvision has obtained certifications for ISO 27017
and ISO 27018 along with certifications for Data
Management Capability Maturity (DCMM) CIC
Information Technology Application and Digital
Capability Assessment Information System
Development and Service Capability Level CS2
Artificial Intelligence Management System and
IEC 62443-4-1. We also successfully completed
re-certification audits for ISO 27001 ISO
27701 ISO 29151 and CSA-STAR along with
a surveillance audit for ISO 38505. In addition
multiple models of our network video recorders
obtained EN 303645 certification.Security Response Process
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Indicators and Targets
Indicator Target Statistics in 2024
Percentage of employees receiving information
security training 100% 100%
Mass breach of customer personal data 0 0
Honors?
● Won the Excellence Award 2024 China Cybersecurity Contest for Outstanding Innovations (2024 National Cybersecurity Awareness Week)
● Received the Trusted Digital Plant Platinum Award issued by BSI
● Recognized as an Outstanding Contributor to Vulnerability Management by the China National Vulnerability Database (CNVD) an Outstanding Member of China
Cyber Threat Governance Alliance (CCTGA) and a Distinguished Enterprise in Vulnerability Management Practice by the National Vulnerability Database (NVDB)
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Ensuring Product and
Service Quality
Product Quality Management
Committed to a strong quality policy We comply with quality laws regulations and industry standards at home and abroad and uphold the
Hikvision constantly seeks to improve quality policy of "leading technology quality first customer satisfaction and continuous innovation." By
quality management and customer constantly improving our quality management system and capabilities we reinforce product quality as the
service. By fostering a company-wide cornerstone of our corporate growth.dedication to excellence and attention Optimizing the quality management system
to detail we enhance customer Hikvision has established a hierarchical quality management structure led by the Quality Management
satisfaction and build trust with our Committee and Quality Management Department. They define the Company's strategic direction of quality
customers by providing them with and medium- to long-term goals and are responsible for planning organizing supervising and driving
quality products and professional quality management initiatives across all levels. The Quality Management Department contains R&D supply chain and service quality management teams responsible for organizing and advancing quality
services. management practices in their respective domains with specific tasks executed by designated quality
assurance personnel. The Company has obtained certifications for ISO 9001 Quality Management System
and QC 080000 Hazardous Substance Process Management System.As the executive body of the Quality
Management Committee it is responsible
Level I for organizing supervising and promoting
the development of products and services Quality Management Department
to achieve quality management throughout
the whole process.It is responsible for
Level II quality management organization and R&D Quality Supply Chain Quality Service Quality
promotion in various Management Management Management
fields.It is responsible for the
implementation specific
Level III activities in quality-control Executive Roles of Quality Assurance
process and its further
promotion.Quality Management Structure
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Upholding a "company-wide proactive risk prevention and control approach for continuous improvement"
we have devised a comprehensive quality and safety management system with accountability at all
levels. This reinforces risk awareness throughout the organization and fosters a prevention-oriented risk
management culture. We have enhanced the maturity of product critical characteristics management with
digital solutions achieving precise quality and safety risk control through three core modules: identification
and implementation of product quality and safety characteristics rapid detection and resolution of quality
and safety issues and end-to-end product quality and safety risk management. In 2024 Hikvision recorded
no penalties related to product and service quality or safety.Case
LED traceability system guarantees quality
In 2024 Hikvision launched the first traceability
system for LED manufacturing reinforcing
transparency and quality assurance. Each LED
display is assigned a unique identifier and some
identifiers allow users to access video records
of key manufacturing stages. This online digital
traceability system provides visualized data and
improves user confidence in product quality
reflecting Hikvision's commitment to product
excellence and customer satisfaction.Scan the QR code to learn more
Quality and Safety Management System
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Enhancing quality management capabilities
We actively incorporate digital technologies
in R&D and production lines using advanced Case
big data analytics and AI to facilitate intelligent
software development and leveraging image Intelligent code quality management
algorithms and high-precision auto-focusing Hikvision employs defect and code modeling and uses defect feature
technology to overcome process bottlenecks. recognition to swiftly pinpoint common defects within the Company. Combined
Intelligent testing equipment has replaced manual with big data mapping we rapidly and accurately identify affected versions
inspections significantly improving testing products and orders for automatic fixes and interception. This has reduced
precision and accuracy. AI-powered production the time to resolve critical defects from several weeks to 1–2 days improving
lines enable 24/7 automated identification and defect removal efficiency by over 80%.positioning intelligent assembly inspection and
smart error proofing and warning enhancing
product quality.Our robust after-sales and product recall systems
enable the proactive or reactive handling of
products that pose risks to the market while
ensuring the communication and implementation
of risk mitigation plans (including options for
after-sales maintenance and proactive recalls).A dedicated product quality issue notification
process is in place with response time
requirements varying based on issue severity
(high medium or low).
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Fostering a culture of high-quality development
In 2024 we continued to champion a culture of high-
quality development. By organizing activities such as
Adherence to Quality Red Lines Efficient Execution
and Proactive Innovation we facilitated the transition
from quantity and growth rate to quality and efficiency.Adherence to Quality Red Lines
We have implemented proactive guidelines for quality
red line management shifting from reactive to preventive
strategies while providing process control guidelines
for relevant personnel. Through our Three Inspections
initiative encompassing self-inspection peer reporting
(mutual inspection) and specialized audits (special
inspection) we foster a culture of strict compliance
ensuring timely resolution of identified red-line issues.Efficient Execution
Company-wide programs such as Zero Defect Challenge
and Risk Reporting incentivized 5733 zero-defect
milestone achievements among operators and 2180 R&D
risk reports encouraging employees to strictly follow
operational standards and actively identify and report
risks. We also introduced the Hiklink* Badge Wall to Quality Culture Awareness Poster
incentivize our employees.*Hiklink is Hikvision's internal OA communication software.
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Premium Customer Service
We strictly comply with the Law of the People's Customer service system
Republic of China on the Protection of Consumer Aiming to meet customer needs and elevate customer satisfaction Hikvision has crafted an integrated
Rights and Interests. While maintaining an honest service system to provide high-quality products services and solutions. The three-level service system
pragmatic approach in pursuit of excellence while encompasses a wide array of services including standard services that come with the products installation
helping customers succeed and create value we and debugging project delivery operation and maintenance on-site support and more. With localized
are committed to providing professional services service resources deployed worldwide we can satisfy the diverse and specific business needs of
and putting customers first. By enhancing our customers.customer service system and capabilities we
continuously generate value for our customers. Domestically we operate 32 provincial technical service centers and over 300 municipal service stations
and have more than 3000 key partners and authorized service providers. Internationally we are expanding
authorized repair capabilities and offering replacement guarantee for select products. By accelerating
overseas inventory turnover visualizing local order lead times and optimizing warehousing and distribution
we are streamlining local delivery chains to ensure rapid response to customer needs.Three-Level Service System
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Hikvision has achieved ISO 20000 IT Service Management
System certification Level 1 Compliance with Information
Technology Service Standards (ITSS) in Operation and
Maintenance NECAS 5-Star National Commodity After-
Sales Service Certification CTEAS 7-Star (Excellence)
Certification for Thorough After-Sales Service System
and CTEAS 12-Star Certification for Continuous and
Effective Service Capability Verification. These credentials
underscore our robust after-sales services that are available
across China.
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Upgrading service capabilities
We take a holistic approach to the entire customer
service process as we improve our service quality
across three areas: customer outreach self-
service tools and knowledge sharing.Case
Connecting with customers in digital product
salons
In 2024 Hikvision organized 30 digital product
salons in 30 cities under the theme "Driving
Operational Excellence with Digitalization."
These information sessions engaged over
1000 customers totaling more than 2000
participations. Materials shared during the
sessions were downloaded over 60000 times. By
reaching out to customers we are able to deliver
our business value in a more targeted manner.Salon Activity with Customers from Key Industries
Customer outreach Self-service tools Knowledge sharing
We have integrated various service channels such as To address customer concerns about disorganized Our diverse collection of resources helps customers
offline technology official website online and customer tools and steep learning curves we have streamlined learn about our products. Throughout the product
service into an online tool market center which makes our desktop tools by integrating them into the HiTools lifecycle from pre-sales to delivery and usage we
the services more easily accessible for our users. Our Delivery client an all-in-one toolbox for product provide a variety of technical resources including
AI-powered customer service chatbot handles over delivery. By the end of 2024 the toolbox had been documentation videos images and troubleshooting
10 million queries annually in product support and downloaded over 200000 times. On mobile we are flowcharts which guide customers in product selection
maintenance achieving a 92.44% direct response rate offering more delivery functionalities for commonly used installation and debugging operation and maintenance
and improving efficiency by 30%. For customers out of devices (such as front-end and back-end equipment so that they can gain the knowledge needed for them to
China our new Uzbekistan call center expands support traffic and mobility solutions entrance/exit and access resolve issues independently.to Central Asian and Transcaucasian regions. Currently control products) to enable simple convenient and one-
we operate 18 call centers overseas providing click delivery.convenient and localized services worldwide.
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Listening to the voice of customers
We employ multiple communication channels including our 400-hotline Hikvision Online mini-program
partner portal and online customer service to ensure customers can connect with us anytime anywhere. In
2024 through our voice of the customer (VoC) management platform we introduced customer satisfaction
management at every step of the entire customer service process. By collecting customer feedback via
hotlines and online forms we efficiently capture and respond to customer needs continuously improving
our service capabilities.● Customer complaint handling
We have established a Closed-Loop Process for Negative Customer Feedback Management to address all
VoC. Besides collecting customer-initiated feedback such as service ratings and 400-hotline complaints
we arrange for chatbot/human agents to conduct follow-ups on randomly sampled service orders for quality
assurance. All negative feedback is handled through a closed-loop VoC management process and followed
up until resolution with a post-mortem analysis that identifies root causes and drives internal improvements.Complaint Handling Process
Channels for customer complaints:
Phone: 400-800-5998
Online: WeChat Official Account mini-program company website
Email: 400@hikvision.com
Feedback form: Company website (Complaints & Suggestions at the bottom right corner)
HPP Online Case (for customers outside China)
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● Customer satisfaction survey
We have developed protocols including the Customer In 2024
Satisfaction Control Procedures and the Technical
Service Customer Satisfaction Management NPS among domestic distribution customers: NPS among non-distribution customers:
Guidelines. Based on ongoing customer needs
and past survey data we design annual surveys to 89% 76%
measure customer satisfaction. We track annual
changes in customer satisfaction ratings across all Year-over-year increase: Year-over-year increase:
business segments and conduct deep dive analysis 11 percentage points 6 p ercentage points
of frequently reported issues to formulate targeted
improvement strategies.Case
EZVIZ Fans Festival: Smart Living Shared Future
In 2024 EZVIZ hosted its second annual EZVIZ
Fans Festival with the theme "Smart Living Shared
Future" welcoming 60 fans on-site. The event
featured a new fan DIY session where participants
showcased creative ways to customize their EZVIZ
devices. In addition "Product Face-to-Face" co-
creation sessions for four product categories
namely cameras smart locks smart home devices
and robot vacuums were held to facilitate in-depth
discussions between product managers and users.These sessions generated 124 pieces of customer
insights and suggestions which will be gradually
incorporated into EZVIZ products and services. The
event strengthened customer-brand engagement
while further advancing customer-centric product
innovation.Photo with EZVIZ Fans
*NPS = (Number of Promoters/Total Number of Respondants) × 100% ? (Number of Detractors/Total Number of Respondants) × 100%
2024 ESG Report 79Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Value Chain
Working Together for Mutual Success
Hikvision is committed to creating long-term value with
our partners by building a responsible supply chain
and strengthening multidimensional collaboration with
ecosystem partners. Leveraging our technological
platform we nurture industry talents share innovative
technologies and promote exchange and cooperation to
achieve mutual success.Contributing to the following UN SDGs
Responses to topics
● Supplier management
● Conflict minerals management
● Industry exchanges and
collaboration
2024 ESG Report 80Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Embracing Responsible Supplier Management
Procurement Hikvision advocates for transparent mutually beneficial partnerships and strictly adheres to agreed price terms and payment schedules ensuring timely payments to suppliers. We have established an
organizational framework for procurement risk management that incorporates environmental and social
Hikvision places high importance on factors into supplier approval assessment and exit criteria. We perform supplier due diligence to mitigate
building a sustainable supply chain. By risks and leverage our technological expertise to help suppliers improve their management practices. In
integrating environmental protection 2024 all new suppliers onboarded within the year have signed the Supplier Corporate Social Responsibility Commitment and the Supplier Integrity Agreement.and labor rights into supplier
management and procurement Procurement risk management
practices optimizing resource Our Procurement Management Committee serves as the highest decision-making body for material
allocation and mitigating supply chain procurement strategies and supplier management as well as the procurement risk management team. The committee is responsible for formulating procurement strategies promoting procurement policies
risks we sharpen our competitive edge evaluating market risks and providing decision-making guidance. At the execution level the Procurement
and establish a green and responsible Department and specialist teams develop procurement procedures to implement the strategies after
supply chain with our suppliers. breaking them down into actionable steps. They monitor external and internal risks related to procurement operations supplier management material market changes and technological advancements propose risk
mitigation measures and refine the Procurement Risk Checklist. The Internal Audit Department functions
as a third-party supervisory body that conducts regular audits of procurement-related departments to
monitor compliance and identify process or operational risks. It then issues risk control reminders for
relevant departments to implement corrective measures based on internal audit findings.Supplier Approval and Assessment
Supplier approval Supplier assessment Supplier exit
We have established a series of guidelines such as the We have formulated the Supplier Evaluation Management We have established the Supplier Exit Management
Comprehensive Procurement Management Guidelines Guidelines requiring all suppliers to adhere to the Guidelines. Suppliers that present significant quality
and Supplier Development and Selection Management Supplier Code of Ethics and Business Conduct and sign delivery environmental or social issues or risks will be
Guidelines. Priority is given to suppliers with strong the Supplier Integrity Agreement. We develop quarterly removed from the Company's supply chain.performance in environmental protection CSR and annual assessment plans to evaluate suppliers'
human rights and sustainability. Suppliers lacking ISO performance in terms of quality cost technology delivery
9001 certification REACH or RoHS 2.0 reports are and hazardous substances free (HSF) management.
disqualified. Suppliers are required to sign the Supplier Integrity
Agreement Supplier Social Responsibility Agreement
and Supplier Corporate Social Responsibility Commitment
and undergo annual audits on environmental impact
health and safety business ethics and conflict minerals.Based on their CSR risks suppliers are categorized into
four tiers: A (Excellent) B (Good) C (Pass) and D (Needs
Improvement) with different management strategies for
each tier.
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Due diligence
We conduct supplier due diligence through both online and on-site assessments focusing on suppliers' In 2024
performance in labor rights business ethics and environmental protection. We document findings in a
Social Responsibility Assessment Report as the key basis for evaluating suppliers' CSR performance. We Percentage of new suppliers conducted
also provide targeted suggestions to help suppliers enhance their practices. on-site sustainability audits on their
environmental protection and labor practices:
100%
Number of suppliers found to have significant
negative environmental or social impacts:
0
0102
Labor rights Business ethics
We verify supplier compliance with relevant labor laws and The Company requires suppliers to operate with integrity and
regulations with a focus on inspecting workplace environments prohibits any form of bribery and corruption. Upstream suppliers
and conditions and checking for child labor forced labor or any are informed of the Responsible Business Alliance Code of
form of discrimination. We also pay close attention to employee Conduct and are required to act in accordance with it. The
welfare policies labor contract signing and execution employee Company makes efforts to identify and verify risks in suppliers
training and career development programs to ensure that our and imposes punishments on suppliers involved in bribery and
suppliers adopt legal compliant and people-centric human corruption cases. Regarding the punishments we may require
resource management practices. the supplier who breaches relevant clauses to pay liquidated
damages as agreed put the supplier on a blacklist and no
longer cooperate with the supplier just to name a few.
0304
Occupational health and safety Environmental protection
We underline the importance for suppliers to strengthen their We pay attention to suppliers' environmental performance.safety education and investments in safety. Through proper We check whether they have a valid environmental impact
designs adoption of the right engineering technologies and assessment report approval of the report from environmental
controls effective prevention and maintenance safe operating regulators and reports on acceptance inspection of
procedures and continuous safety training suppliers can environmental protection facilities of completed projects. We also
protect their employees from hidden dangers in the workplace. carefully examine their pollutant discharge permits and records
In addition employees should be provided with appropriate and of environmental compliance to ensure they have not and do not
well-maintained personal protection equipment to create a safe commit any major regulatory violations and are not embroiled
and healthy workplace. in any complaints or lawsuits. We emphasize that suppliers
must implement effective measures for treating and managing
wastewater and exhaust gases as this is important for us to build
a green sustainable supply chain together.Key Areas to Focus on During Supplier On-Site Audits
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Supplier training
We have built a supplier training platform with four training modules covering 29 courses on environmental
protection compliance product quality management and other topics. We have established a digital
marketing training system to enhance distributors' online marketing skills. Our special workshops on quality
issues foster collaborative problem-solving motivating suppliers to steadily improve product quality. We
also provide green supply chain training materials to educate suppliers on green supply chain management
requirements and jointly promote new technologies and methods to strengthen the green competitiveness
of the entire supply chain.In 2024
Number of suppliers participating in Number of customers trained on digital Number of distributors supported in
courses on training platform: marketing: marketing promotions:
2932600+1580
Cumulative number of course views: Number of offline hands-on training Cumulative exposure from distributors'
16640 sessions: marketing promotions: 15 320 million times
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Green Supply Chain
Hikvision recognizes green supply chain management as a key element in driving sustainable development.We have released the Green Supply Chain Management Guidelines and developed a comprehensive green In 2024
supply chain strategy encompassing green procurement manufacturing logistics and recycling. We have
established a green supplier evaluation framework that prioritizes environmentally friendly and low-carbon
materials and services. This approach effectively reduces environmental footprints during manufacturing We evaluated the eco-friendly practices of
and transportation enhances product recycling and reuse systems and accelerates the transition to a
greener supply chain. 70 s uppliers.We presented green awards to
6 s uppliers.
Green Supply Chain Management
Strategy
Green
Green procurement Green logistics Green recycling
manufacturing
2024 ESG Report 84Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Conflict Minerals Management
While we do not directly use or purchase mineral
ores certain materials required for our production
may contain mineral resources such as tantalum In any supplier is found to have used conflict minerals we will screen and isolate
tin gold tungsten. We have established a conflict the products involved in the use of conflict materials and submit a screening report
minerals prevention and management system. to the material specialist team or the Procurement Management Committee for risk
We require all suppliers to sign the Procurement assessment and final decision-making.Framework Agreement to ensure that the materials
they provide to Hikvision are DRC conflict-free.In accordance with the Due Diligence Guidance
for Responsible Supply Chains of Minerals from
Conflict-Affected and High-Risk Areas formulated
by the Organization for Economic Co-operation For suppliers found to have committed any non-compliance during performance
and Development (OECD) the Company has assessment a task force will be formed to provide coaching and take other
established a conflict minerals management measures such as cutting orders from the suppliers suspending the launch of
system for mineral resources and products concerned products and terminating transactions with them.including tantalum tin gold tungsten to identify
and assess risks within the supply chain and
implement mitigation strategies.With reference to the Responsible Minerals
Initiative's (RMI) independent third-party
verification system we conduct third-party In case of serious implications for the Company we will reserve the right to take
assessments and audits of smelters or refiners further steps to hold suppliers responsible in accordance with the Procurement
in the supply chain systematically conduct due Framework Agreement.diligence on conflict minerals across our supply
chain and provide annual reports on supplier
due diligence processes and findings. In 2024 Hikvision Conflict Minerals Emergency Response Mechanism
we conducted conflict minerals due diligence for
100% of our new material suppliers. Through
online questionnaires we collect information about
suppliers materials supplied and the presence
and origin of tantalum tin gold and tungsten.The information is archived for internal traceability
management.A well-established emergency mechanism for
conflict minerals management is in place to deal
with possible emergencies. During the reporting
period there were no incidents of non-compliance
due to conflict minerals.
2024 ESG Report 85Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Driving Industry Growth
High-quality development of the
industry relies on collaboration among Ecosystem Partnerships and Exchanges
ecosystem partners. Through our We act as a catalyst for the ecosystem building industrial innovation alliances and engaging in extensive
"Banyan Tree" ecosystem model we collaboration with ecosystem partners across technology products solutions services and sales. This fosters synergistic relationships and shared success. The Company also works with third-party supply
strengthen cooperation with industry chain financial institutions to expand financing options and reduce business risks for our partners. We have
partners continuously advancing provided over RMB 1.6 billion in supply chain finance to more than 2000 core partners effectively easing
industry-academia-research their financial burdens.collaboration to support talent
development and technical exchange.By working together we tap into
opportunities in the AIoT sector and
address emerging challenges.Ecosystem Partner Cooperation
2024 ESG Report 86Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Case
Collaborative innovation for smarter manufacturing
In 2024 the Hikvision Intelligent Manufacturing Conference brought together industry leaders
academic experts and over 500 global partners under the theme "Making Machines More Intelligent
Making Intelligent Solutions More Accessible." The event served as a platform for discussing emerging
technological trends communicating innovative findings and showcasing the latest products. The
conference featured a 3000-square-meter interactive exhibition offering an immersive experience of the
entire intelligent manufacturing ecosystem. Through real-world scenarios attendees explored each stage
of the intelligent manufacturing process gaining cross-industry insights into smart manufacturing solutions
and fresh perspectives on intelligent transformation.
2024 ESG Report 87Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Case
Digital empowerment for online marketing
In June 2024 Hikvision launched the E-Commerce Digital Marketing Academy with the first batch of
courses and case studies that last 300 minutes. Other features were added later including smart script
generators teleprompters and case recording. Distributors completed over 28000 learning sessions
throughout the year. The smart script generator was used more than 1000 times and created over 5000
scripts significantly enhancing distributors' digital marketing efficiency. We also offered special digital
store marketing programs including online marketing elite training camps online store marketing diagnostic
groups and in-person marketing coaching helping stores enhance both online and offline marketing
capabilities.Case
Building a global tech community
In 2024 Hikvision launched HikTech Star a series of online and in-person events aimed at fostering a global
collaborator community. The HikTech Star Show an online short video contest attracted participants from
around the world to showcase and share their innovative ideas. The HikTech Star Tour offline event brought
together over a hundred industry elites for an immersive journey in Hangzhou where they explored cutting-
edge technologies and shared profound insights.Participants in the HikTech Star Tour
2024 ESG Report 88Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Industry Talent Development
Hikvision continues to strengthen collaborations
with universities and research institutions in
technological innovation and talent development
as we build an ecosystem of innovation that
fosters industry-academic partnerships for
mutual success. Through ongoing collaborations
in research projects competitions and talent
training we are cultivating a new generation of
skilled innovative professionals to support the
industry's sustainable growth.Case
V Club a platform for technical exchange
Hikvision has developed the V Club a platform for sharing knowledge on machine vision and mobile
robotics. By offering free one-stop access to resources and tools engineer certification technical
support knowledge sharing applications and competitions V Club has attracted professional engineers
to participate in discussions obtain the latest news solve technical challenges and explore endless
possibilities. The platform also features a series of instructional videos including "Learn from Hotshots" and
"Technology Mini-lectures" which introduce the underlying technologies behind products and explain how
to use them. These videos have lowered the learning cost for beginners and improved the awareness and
understanding of cutting-edge technologies among a broader audience. By 2024 V Club has accumulated
over 59000 registered users with 7.16 million page views and over 1000 daily visits.Case
HikRobot certification boosts talent development
Leveraging our expertise in machine vision and mobile robotics we offer professional skills training and
certification for HikRobot users partner engineers university students and industry professionals. These
programs enhance the participants' professional skills and technical expertise and help them keep up with
the rapidly evolving AI and big data technologies driving the development of the industry.
2024 ESG Report 89Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Harmony
Creating a Harmonious Workplace
and Giving Back to Society
Hikvision champions a principle of "people-oriented
and shared growth" actively creating supportive work
environments and ample opportunities for career
advancement for our employees. Harnessing cutting-edge
technologies we contribute to rural revitalization. We also
provide community service and contribute to social value
striving to build a better future for all. Responses to topics
● Diversity and inclusion
Contributing to the following UN SDGs ● Employee care and benefits
● Employee development and
training
● Occupational health and safety
● Public welfare and volunteering
● Rural revitalization
2024 ESG Report 90Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Nurturing an Innovative Employee Well-being and Inclusion
Workforce With a goal of cultivating a workplace that embraces diversity and harmony we welcome talents with an open equitable and inclusive mindset. Through competitive compensation incentive programs and
employee engagement we create a supportive environment where individuals can achieve their aspirations.Hikvision firmly believes that people
are the key drivers of sustainable Diversity equity and inclusion
corporate growth and the core of Hikvision complies with labor laws and regulations and is committed to providing equal opportunities to
our competitive advantage. With a all candidates as outlined in our Recruitment Management Regulations and other policies. Our Employee
corporate culture that emphasizes Handbook explicitly prohibits workplace discrimination or harassment based on factors such as race
respect and care for each individual color religion gender age nationality heredity disability or any other irrelevant factors to the Company's lawful and legitimate interests. We uphold and respect employees' rights to equal opportunities freedom of
we bring together top talents association freedom of expression and personal information protection across all levels of management
from around the world safeguard culture and practice. Unfair treatment in any form is strictly prohibited as we foster a diverse equitable and
employees' legitimate rights and inclusive workplace.interests and provide a safe and We have established complaint channels including email the Dabai Hotline and the My Voice section on
healthy workplace. By supporting BBS to ensure the protection of employees' rights and interests and prompt resolution of any employee
employees in realizing their full concerns. We also provide halal food options in our cafeteria to accommodate the needs of employees from different religious backgrounds.potential we grow and thrive together.We strictly prohibit child labor and forced labor and no such incidents occurred during the reporting period.In 2024
Percentage of employees who
had joined the labor union:
93.46%
Percentage of employees at the
Hangzhou headquarters who
had entered into the collective
contract:
100%
Percentage of female executives:
13.33%
Number of employees from
non-Han ethnic groups:
2562
Number of employees with
disabilities:
23
2024 ESG Report 91Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Case
Empowering women in the workplace
On March 13 2024 Hikvision launched an online
women's empowerment program titled "Success In April 2024 the Company also organized a
Starts with Me: Unleashing the Power of Women." special dialogue forum for women in leadership
The program offered a series of online and in- positions themed "The Power of Women: Like
person courses on three key themes: "Finding Water Like Evergreen." Guests shared their career
Your Anchor in Life" "Coexistence Rather stories at Hikvision industry analyses workplace
Than Balance" and "Women's Continued Self- insights and personal wisdom. Widely attended
Improvement." The program aimed to explore the by employees the event explored the limitless
potential and strengths of women enhance their possibilities of women in their professional and
self-awareness tap into their inner leader and personal lives.build their confidence.Dialogue with Women in Leadership
2024 ESG Report 92Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Improving pay and incentives
Hikvision hires people with an equal open and total compensation comprises basic salary
inclusive attitude and strictly abides by the performance bonuses and year-end bonuses. assess current employee salaries against local
Labor Law Labor Contract Law Trade Union Additionally we offer medium- and long-term living wage benchmarks to ensure that wages of
Law and other employment-related laws and incentives for innovative business co-investment all employees meet or exceed regional living wage
regulations at home and abroad. We uphold fair opportunities which ensure that sustained standards.and transparent employment policies as explicitly business growth and individual development go
stated in our Employee Handbook: "All employees hand in hand. Beyond monetary incentives we continue
are entitled to fair compensation policies without to explore innovative tools. In July 2024 we
discrimination based on race ethnicity social To maintain fair and reasonable compensation introduced the Badge Wall feature on Hiklink.origin social class ancestry religion disability we regularly review external data sources such Departments can design and award badges to
gender family responsibilities marital status as government statistics market intelligence recognize employee achievements and boost
union membership political views age or other and reports from consulting firms. Based on our intrinsic motivation. Employees can also showcase
characteristics." We fully implement the principle operational strategies and individual performance earned badges on their profiles which further
of equal pay for equal work. evaluations we perform in-depth analyses to boosts morale. Since its launch over 200 badges
identify any pay discrepancies and make timely have been created for learning assessments skill
We have built a fair competitive compensation adjustments. This ensures that our compensation certifications performance awards and project
framework that emphasizes performance- structure remains competitive in the market while contributions with more than 34000 badges
driven incentives where all employees' aligning with our long-term business goals. We awarded during the reporting period.Enhancing employee communication
Adhering to the principle of "respecting the voice
of every employee" Hikvision has established
various platforms including the Vision Forum
Dabai consultation hotline and Dialogue with
Managers and organized the Workers' Congress
to foster open communication and identify and
respond to employee needs. The Dabai hotline
not only provides professional guidance but also
offers employees an avenue for seeking support
and expressing concerns. Collectively the hotline
has handled over 20000 employee inquiries
with an overall satisfaction rate exceeding 99%.The Workers' Congress played a pivotal role in
safeguarding employee interests and promoting
compliant democratic processes within Hikvision
as part of our ongoing commitment to enhancing
employee welfare.
2024 ESG Report 93Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Caring for employees
We show our care and appreciation for every employee with holiday perks get-well-soon gifts birthday
gifts and team-building activities. Furthermore we provide parental leave and nursing leave as well as
various amenities within the park including nursing rooms health care stations and kindergartens with the
aim of continually improving employee well-being.The Company enriches employees' lives by actively organizing various recreational activities and
encouraging employees to start or join interest clubs. Through collaborative efforts we have fostered a
relaxed and joyful workplace characterized by mutual trust and support thereby enhancing employees'
sense of belonging and happiness.Childcare support Healthcare services Care for special populations
Partnering with the Binjiang District Education Bureau The Hikvision Health Care Station offers one-stop health We have nursing rooms for female employees and
we established Hikvision Kindergarten the first services including general consultations traditional accessible restrooms for employees with mobility
kindergarten situated in an industrial park in Hangzhou Chinese medicine (TCM) physiotherapy chronic disease challenges aiming to create a safe supportive and
which has since enrolled over 750 children. The facility management and emergency services. Employees have comfortable workplace.also provides after-school care summer daycare and convenient access to on-site pharmacies at any time. In
winter daycare services to ease the burden of working 2024 the station recorded over 10000 visits. We also
parents. In 2023 the IoT Town Kindergarten jointly offered 49 free clinic sessions including on-site medical
established by the Binjiang District Education Bureau consultation weekend clinics evening consultations and
and IoT Industrial Park opened to the children of TCM ointment festival with a total of more than 2000
employees working in companies located on Wulianwang participantions.(IoT) Street further addressing childcare challenges. At
the time of writing this report 293 children of Hikvision
employees have attended this facility.Hikvision Kindergarten (up) and IoT Town Kindergarten (down) Hikvision Health Care Station Hikvision Nursing Room
2024 ESG Report 94Lecture by Chinese Nursing Association (left)
Book Club (right)
Anniversary Celebration (left)
Mid-Autumn Festival Concert (right)
International Employee Holiday Celebrations
2024 ESG Report 95Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Occupational Health and Safety Focusing on occupational health
We prioritize the occupational health and safety The Company strictly adheres to laws and regulations on occupational health such as the Law
of our employees at all times. By creating safe on the Prevention and Control of Occupational Diseases and Measures for the Administration
workplaces and promoting safety awareness we of Occupational Health Examination. We have established a robust occupational health
safeguard the well-being of our workforce. and safety management system with clearly defined policies and medium- to long-term
goals allowing us to continuously improve our safety and occupational health management
practices. We regularly hire third-party institutions to perform thorough inspections of
occupational disease hazards. Employees exposed to such hazards are provided with
Workplace Safety
Environment and Health Department protective gear and required to undergo periodic occupational health examinations. Hikvision
has obtained certification under ISO 45001 Occupational Health and Safety Management
Sets corporate EHS objectives and metrics divides Systems.the objectives into smaller goals and distributes
them to individual business units and supervises We have developed an occupational health screening process that standardizes the
manages and evaluates the implementation of EHS
management plans by each department against the scheduling of annual occupational health check-ups for all employees. Our 1+X plan includes
set EHS metrics and goals. a standard check-up package with the option to select additional tests based on individual
needs. After the physical examinations we arrange for medical specialists to provide on-site
one-on-one interpretations of the reports helping employees address their health concerns
Workplace Safety Management Committee and improve health consciousness in their daily lives.Reviews corporate EHS objectives and metrics Public areas in our facilities (including lobbies employee dormitories and gyms) are
evaluates the implementation of EHS management equipped with automated external defibrillators (AEDs). Designated personnel conduct
plans by each department against the set EHS regular inspections of AED batteries accessories and operational status to ensure the AEDs
metrics and goals and provides resources to help are ready to use at any time. We provide employees with regular training on AED use and
each department achieve EHS goals. cardiopulmonary resuscitation (CPR) techniques to prepare them for potential emergencies.Individual departments Indicator Target Progress in 2024
New cases of occupational diseases 0 0
Each department develops its own EHS goals
metrics and management plan based on corporate Detection rate of occupational
EHS objectives; promotes departmental awareness hazards 100% 100%
of the EHS goals metrics and management plan;
and implements the plan with regular monitoring Personal protective equipment
and review. compliance rate for employees 100% 100%exposed to occupational hazards
Cases of serious injuries or more
EHS Management Structure critical conditions
00
Percentage of minor injuries ≤ 3‰ of all employees ≤ 1‰ of all employees
Percentage of corrected safety
hazards 100% 100%
Percentage of employees doing
high-risk jobs with required 100% 100%
certificates
2024 ESG Report 96Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Ensuring workplace safety
Hikvision prioritizes employee safety in the workplace
In 2024 and adheres to relevant laws and regulations including
the Work Safety Law and Law on the Prevention and
Workplace safety investment: Control of Occupational Diseases. We have implemented
RMB 49.95 million a robust workplace safety management system and compiled the 2024 Environment Occupational Health
and Safety Objectives Metrics and Management Plan
Safety training investment:
3.9 which outlines clear annual goals and pathways. We RMB million have released multiple policy documents including the
Hazard Identification and Risk Assessment Control
Percentage of employees provided with Procedure Workplace Safety Guidelines and Fire
workers' compensation insurance: Safety Management Protocol. We follow the hierarchy
100% of risk controls detect and mitigate hazards and
implement targeted measures to enhance our workplace
safety management.Rule-based management Risk management and control Objective and assessment
Hikvision has formulated the Regulations Hikvision has established a workplace safety Hikvision has established EHS objectives and
on the Safety Management of Hazardous management platform that uses information metrics and formulated the Standards for
Operation. These regulations outline processes technologies structured processes and AI to Assessing Workplace Safety. The Company
requirements and technical measures for comprehensively manage risks based on the has implemented a system of accountability
managing hazardous operations aiming hierarchy and identify and address hidden for workplace safety across the board and set
to ensure safety stability and efficiency dangers. regulations on workplace safety management
throughout the entire process. for departments and subsidiaries.Safety Risk Identification and Management
2024 ESG Report 97Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Chemical Spill Response Drill in an Assembly Workshop Hazardous Chemical Warehouse Fire Drill
Hikvision maintains a cautious stance on the use
of hazardous chemicals in the production process.Adhering to a policy of "avoiding the use of banned
chemicals and minimizing the use of hazardous Rigorous chemical classification and Specialized training and education
chemicals" we have issued the Measures for the management
Safety Management of Hazardous Chemicals. We provide safety training to employees We maintain a chemical catalog and who work with chemicals ensuring proper We assess the hazardous property of incoming ensure all chemicals are reviewed clearly operation and emergency preparedness.chemicals and establish control measures labeled and accompanied by Material
throughout the entire process encompassing Safety Data Sheets (MSDS).collection storage and handling.In 2024 we released the Regulations on the
Management of Hazardous Precursor Chemicals
and Explosive Chemicals to prevent the risks of
hazardous chemicals and strengthen chemical
safety management.Environmental monitoring and protection Emergency response protocols and
drills
We regularly monitor chemical concentration
levels in work environments and ensure We devise emergency response protocols
necessary ventilation and protective for chemical spills and accidents and
equipment is installed. organize regular drills.Chemical Safety Management Measures
2024 ESG Report 98Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Employee Development and Training
Building a culture of safety We are committed to growing alongside our employees
To enhance employee safety awareness skills worldwide. With streamlined career progression paths and
In 2024 and health knowledge ensure a safe and healthy comprehensive training programs we empower our employees
workplace and reduce occupational diseases and and help them reach their full potential.Attendance of online and offline work-related injuries we offer classroom lectures
health and safety training
sessions: external expert seminars and online courses Streamlining career paths
37000+ covering the interpretation of laws regulations Committed to "fair impartial and merit-based employment" and policies and workplace safety emergency the Company provides diversified career progression paths for
management and first aid skills. We also provide employees. Periodic performance and development reviews
certificate training programs for employees in involve 100% of our workforce. During the reporting period
specified or high-risk roles. we continued to refine our qualification system and job levels
to assist employees in accurately identifying their development
We regularly distribute educational posters and trajectories within the Company. Employees can chart their
promote safety awareness via email corporate promotion path in 40 channels and 102 sub-channels across 5
BBS and departmental social media accounts. major categories—R&D marketing specialist supply chain and
In work areas we support safety campaigns technical support & professional services.such as Workplace Safety Month Fire Prevention
Month and Occupational Disease Prevention with
slogans display boards and safety handbooks Management Specialist
fostering a safety-conscious culture.M5 Senior Management Leading Experts of Professionals Areas P5
M4 Middle Management Experts of Professional Areas P4
M3 Mid-level Managers in Experts of Departments/Departments Senior Core Staff P3
M2 Junior Management Professionals Core Staff P2
Entry-level P1
Hikvision's Career Development Paths
2024 ESG Report 99Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Building a comprehensive talent training system
The Company has developed various policies including the Hikvision Training Management
Policy Hikvision Course Management Policy and Hikvision Internal Trainer Management In 2024
Policy. Our sophisticated talent training framework aligns with our dual-track promotion
system and offers tailored training at every career stage. Within our training framework the Employee training investment:
onboarding training accelerates new hires' integration into their roles and the general skills RMB 15.32 million
training enhances workplace competencies. Specialist track curricula are structured around
job-specific requirements while the management track offers leadership training for all Average training hours per employee:
levels. The Ferry Mentor Program fosters a team of professional internal trainers who share
their experience and provide customized training for employees at all levels. 26.73 hours
2024 ESG Report 100Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Our training programs cover 30 tracks in five major categories: For our international workforce we have designed localized
onboarding general skills management technical and curricula and training programs tailored to each region such
functional roles. By integrating online and offline learning we as sales training in Central Asia and Transcaucasia language
cater to employees at all levels. Our Hi-Learning online platform courses in Thailand and Mars and Venus Training Programs
now hosts over 6000 courses combining digital resources in the Middle East and Africa. These programs enhance the
with internal trainer sessions and course materials to facilitate professional skills and competencies of our global employees to
company-wide learning and development. support their career growth.Hi-Learning Online Platform Mars Training Program for Employees in the Middle East and Africa
2024 ESG Report 101Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Creating Social Value
While continuing to create commercial Support for Rural Revitalization In 2024
value through technological innovation In alignment with China's rural revitalization strategy we harness our
and product excellence we are equally Number of national pilot projects technological expertise in AIoT to advance agricultural and rural modernization. participated in building beautiful
committed to transforming these Our digital village solutions focus on five key pillars namely industrial prosperous and habitable countryside:
achievements into drivers of societal development ecological conservation governance enhancement service improvement and cultural promotion. 9
progress. By actively supporting
rural digitalization and revitalization Number of rural digitalization projects served:
extending the reach of our STAR
Program and engaging in volunteer nearly 1000
initiatives with diverse stakeholders
we are committed to shaping a more
compassionate society through
responsible action.
2024 ESG Report 102Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Case
Intelligent transformation of Bailang County
In Bailang County Shigatse in the Xizang Autonomous Region Hikvision
played an important role in supporting intelligent rural transformation with
smart digital solutions in production daily life and management. Multispectral
vegetation sensors and agricultural IoT cameras were deployed on highland
barley farms enabling real-time crop monitoring and data-driven decision-
making to ensure bountiful harvests. To address the frequent flooding of the
Nianchu River we installed water level and rainfall monitoring equipment
integrated with prompt alerts from digital village management platforms
ensuring the safety of residents along the river. Our smart broadcasting and
video conferencing systems now connect 27 remote villages facilitating
efficient remote meetings and enhancing communication. Additionally we
developed quality-of-life apps that provide residents businesses and tourists
with a wide range of services including cultural resources travel information
agricultural updates agricultural technologies and employment opportunities.These diverse digital innovations provide a strong impetus for the continued
rural revitalization of Bailang County.Intelligent Monitoring at a Highland Barley Farm
2024 ESG Report 103Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Case
Smart agriculture technologies revolutionize potato farms
An agricultural enterprise has expanded its potato farming operations in recent years to boost yield
and income for local farmers. However challenges such as inefficient field inspections incomplete
monitoring coverage and inconsistent data collection have become more apparent. To address
these issues Hikvision's multispectral vegetation sensors provide comprehensive vegetation
indices which are transmitted to management platforms for real-time 360° fixed-point monitoring.This enables a complete overview of potato growth throughout the lifecycle. Additionally these
sensors support routine management and ecological restoration including pest and disease
monitoring water and fertilizer management yield forecasting and invasive species detection. By
introducing cutting-edge technology to potato farming we help the industry achieve higher quality
and greater profits.
2024 ESG Report 104Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
As of the end of 2024 Hikvision STAR Program for Social Good
The STAR Program established Hikvision champions Tech for Good and embraces "Sustainability through Technology Actions for Responsibility" (STAR)
partnerships with as our core philosophy. The STAR Program actively seeks and collaborates with non-profit and technology partners
over 30 worldwide focusing on projects in biodiversity monitoring and conservation environmental monitoring and protection digital village promotion and cultural heritage preservation. Through STAR we aim to cultivate a sustainable and
non-profit organizations harmonious public welfare ecosystem.and facilitated projects at home
and abroad.
2024 ESG Report 105Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Case
Creating a safe habitat for South Africa's rhinos
From 2020 to 2024 Hikvision partnered with the Kariega Foundation through
the STAR Program to support rhino conservation. In 2024 we upgraded the "These network cameras are really re-
video surveillance system at Kariega Game Reserve with high-definition ally helpful in protecting our wildlife.cameras and handheld thermal imagers. With expanded coverage across
the reserve the upgraded system allows conservationists to track rhino These network cameras are helpful for
populations more accurately detect potential poaching activities and monitor our Anti-Poaching Unit. That means we
other wildlife species contributing to more scientific and effective protection of have boots on the ground eyes on the
the reserve's ecosystem. ground on a daily hourly basis 24/7.For our people on the ground knowing
that there are cameras on crucial points
of the reserve will help them to focus
more on their actual job – looking after
the rhinos for the rhinos."
—Manager of Anti-Poaching Unit Kariega
Game Reserve
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Case
Shared learning through Hikvision's Concurrent Classroom program
To channel urban educational resources into rural schools Hikvision's STAR Program in
collaboration with the Shaanxi Sanyou Service Team and the China Council of Lions Club
launched the Spring Sprout Concurrent Classroom program. This initiative allows urban
students to attend courses in history culture psychology and logical thinking in person
while students in remote areas join via video conferencing. On World Book Day 2024 the
program continued in Sanchahe Town in Shangluo Shaanxi Province where students
participated in remote reading classes that broadened their horizons and filled their hearts
with hope."The children are always excited be-
fore each Concurrent Classroom ses-
sion. The program has opened their
minds and motivated them to explore
the world beyond. Knowledge is power.I sincerely hope they will have a bright
future ahead."
— Homeroom Teacher Sanchahe Town
School Shangluo Shaanxi Province
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Case
Preserving China's largest single-span covered bridge with smart technologies
The Lanxi Bridge in Qingyuan County Zhejiang Province is the largest surviving single-
span covered bridge in China. Built without a single nail or steal its arch is formed solely
by Chinese traditional tenon and mortise. While the bridge has stood firm for centuries its "Those of us who work in cultural herit-
wooden structure makes it extremely vulnerable to fire. In 2024 partnered with the Qingyuan age protection are like couriers of time.County Cultural Heritage Protection Center Hikvision through its STAR program installed
multispectral fire detectors alarm systems and network column speakers at Lanxi Bridge. Lanxi Bridge is a letter passed down
These intelligent fire prevention solutions enable accurate early fire detection and provide from our ancestors. It is now our duty
one-touch alarm activation for pedestrians and facilitate fast location tracking and rapid to pass it on to future generations. With
response significantly improving fire safety. Hikvision's technological support I'm
sure this letter will endure much longer
to reach many more generations to
come."
— Director Qingyuan County Cultural Heritage
Scan the QR code to learn more Protection Center
2024 ESG Report 108Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Employee Volunteer
Service Science
Hikvision actively supports Outreach
a wide range of volunteer
activities including science
education environmental
protection and aid for
disadvantaged communities. Introduction to AI Course at Yanglingzi School Hangzhou STEM Workshop at Danfeng Experimental Primary School Hangzhou
Employees are encouraged
to spread love through acts
of kindness. Through various
public welfare initiatives
we extend the value of Environmental
technology advocate for eco- Protection
friendly lifestyles support
local communities and help
vulnerable groups. These
efforts have created many
positive changes in our Xianghu Lake Cleanup Xiaoshao Ancient Trail Conservation Qiandao Lake Cleanup
society.Supporting
Disadvantaged Visit to Fangjiazhuang Primary School Pingshan County Hebei Province Fifth "House of Dreams" Donation Drive at Da'ao Primary School
Community
Community Support at Sijihai Village Qinghai Province "Starlight" Special Needs Children Outreach in Xining City
2024 ESG Report 109Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Appendix 1: Key Performance
Economy
KPI Unit 2022 2023 2024
Direct economic value RMB million 83166.3 89341.2* 92495.53
Cash dividend RMB billion 6.555 8.398 6.435*
Tax paid RMB million 5947.0 6494.8 6679.32
* The direct economic value for the year 2023 was RMB 89341.2 million slightly differs from the data disclosed in the 2023 report due to retroactive adjustments made in 2024.* Given that the Company is still in the process of repurchasing shares the total number of shares eligible for the 2024 annual dividend distribution cannot be determined yet.The RMB 6.435 billion is a preliminary estimate based on the total number of shares outstanding excluding the repurchased shares as of March 31 2025. The exact dividend
amount will be announced in the Company's future dividend distribution implementation announcement.Environment
KPI Unit 2022 2023 2024
Energy Use
Gasoline Ton 282.4 463.7 1909.06
Diesel Ton 31.3 35.0 167.06
Natural gas 10000 cubic meters 195.6 247.2 376.66
Purchased electricity MWh 223072.1 283433.1 362596.02
Including: Photovoltaic power MWh 4508.3 12533.7 33989.22
Energy Consumption
Total energy consumption Ton of coal equivalent (TCE) 30253.2 36193.3 51758.70
Direct energy consumption Ton of coal equivalent (TCE) 2837.6 3452.8 7195.65
Indirect energy consumption Ton of coal equivalent (TCE) 27415.6 32740.5 44563.05
Energy use intensity TCE per million (RMB) 0.36 0.41 0.56
2024 ESG Report 110Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
KPI Unit 2022 2023 2024
Greenhouse Gas Emissions
Total emissions Ton of carbon dioxide
(Scope 1 + Scope 2) equivalent 159454.1 157687.7 189877.79
Scope 1 Ton of carbon dioxide equivalent 5153.9 6838.9 14385.48
Scope 2 Ton of carbon dioxide equivalent 154300.2 150848.8 175492.31
Intensity Ton of carbon dioxide equivalent per million (RMB) 1.92 1.77 2.05
Water
Total water withdrawal Ton 2336502.7 2598300.3 2178073.27
Municipal water Ton 2326204.7 2584328.7 2173969.35
Underground water
(overseas operations only) Ton 10298.0 13969.2 4102.05
Surface water
(overseas operations only) Ton 0 2.4 1.88
Total discharge Ton 1991264.4 2253223.0 1769300.66
Total consumption Ton 276319.6 345077.3 408772.61
Water withdrawal intensity Ton per million (RMB) 28.09 29.08 23.55
Packaging Materials
Total use Ton 43857.4 51236.7 62265.85
Plastics Ton 7471.4 8762.2 8684.62
Cartons Ton 33164.0 37413.9 45896.51
Wood Ton 3035.3 4865.1 7594.61
Metal boxes Ton 186.7 195.5 90.12
Packaging material use
intensity Ton per million (RMB) 0.53 0.57 0.67
2024 ESG Report 111Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
KPI Unit 2022 2023 2024
Recyclable Waste
Total Ton 17708.4 18021.4 22433.82
Plastics Ton 3295.3 2901.9 4644.37
Wood Ton 1271.7 1251.4 1958.97
Paper Ton 9432.7 9474.9 11803.65
Metal Ton 2640.7 2424.9 2627.47
Others (wiring harness oiled
paper etc.) Ton 1067.9 1968.4 1399.37
Recyclable waste intensity Ton per million (RMB) 0.21 0.20 0.24
Non-Recyclable Waste
Total Ton 7546.0 7527.0 10428.35
Kitchen waste Ton 2362.4 2492.9 3031.12
Office waste Ton 3141.3 2661.8 4368.88
General industrial waste Ton 2042.3 2372.2 3028.36
Non-recyclable waste
intensity Ton per million (RMB) 0.09 0.08 0.11
Hazardous Waste
Total hazardous waste Ton 723.1 884.2 1105.42
Hazardous waste intensity Ton per million (RMB) 0.009 0.01 0.01
Exhaust Emissions
Nitrogen oxide (NOx) Ton 0.33 0.10 4.36
Sulphur oxide (SOx) Ton 0 0.001 0.02
Particulate matter (PM) Ton 2.93 7.35 10.49
Volatile organic compounds
(VOCs) Ton / / 17.89
2024 ESG Report 112Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
KPI Unit 2022 2023 2024
Wastewater
Total industrial wastewater Ton / / 134753.00
Total domestic wastewater Ton / / 1580834.59
Chemical oxygen demand
(COD) Ton / / 435.67
Biochemical oxygen demand
(BOD) Ton / / 141.05
Ammonia nitrogen (NH3-N) Ton / / 43.39
Total nitrogen (TN) Ton / / 3.10
Total phosphorus (TP) Ton / / 6.58
Notes on Key Environmental Performance:
● The time scope of environmental data is from January 1 2024 to December 31 2024. The organizational scope of environmental data is significantly expanded compared with the last year with details listed
below:
1. Energy use consumption and GHG data: For the calculation of such data in China the measurement method has shifted from the location-based one to the company-based one resulting in a significant increase in the number of
entities (from 40 to 123 companies) included in data quantification and more accurate results. For data outside China three innovation-driven subsidiaries have been added for data calculation. Specifically the following organizations
are involved in the calculation: R&D parks production bases and marketing centers in China (123 companies in total) and international marketing centers (in 61 countries and regions) the Brazil production base the Indian production
base and the marketing centers and production bases of EZVIZ HikRobot and HikMicro out of China.
2. Scope of other environmental data: For calculation of such data in China four innovation-driven subsidiaries have been added. For calculation of the data outside China three innovation-driven subsidiaries have been added.
Specifically the following organizations are involved in the calculation: the R&D and production parks (Binjiang Phase 1 Phase II Phase III Phase IV and Phase V in Hangzhou) Tonglu production base Chongqing production base
Wuhan production base 32 marketing centers and the digital marketing centers and production bases of EZVIZ HikRobot HikMicro and HikAuto in China as well as international marketing centers (in 61 countries and regions) the
Brazil production base the Indian production base and the marketing centers and production bases of EZVIZ HikRobot and HikMicro out of China.● Photovoltaic (PV) power includes the amount of electricity generated from solar as indicated on the purchased green electricity certificates and that produced by PV systems at Hikvision's production bases.● Total energy consumption is calculated in tons of coal equivalent with reference to the National Standard of the People's Republic of China GB/T 2589-2020 General Rules for Calculation of the
Comprehensive Energy Consumption.● Intensity is calculated using the total amount in 2024 divided by the Company's revenue for the year in millions of RMB.● Direct greenhouse gas emissions (Scope 1) are from the use of gasoline diesel and natural gas. The calculation of Hikvision's Scope 1 emissions in China follows the Guidelines for Accounting and Reporting
Greenhouse Gas Emissions — China Electronic Equipment Manufacturing Enterprises (Trial) issued by the National Development and Reform Commission of the People's Republic of China. The calculation
of Scope 1 emissions out of China follows the EIB Project Carbon Footprint Methodologies.● Indirect greenhouse gas emissions (Scope 2) are from the use of purchased electricity (from non-renewable energy). The calculation of Hikvision's Scope 2 emissions in China in 2024 follows the
Announcement on the Release of Carbon Dioxide Emission Factors for Electricity in 2022 (December 16 2024) issued by the Ministry of Ecology and Environment of the People's Republic of China; the
calculation of Scope 2 emissions out of China follows the EIB Project Carbon Footprint Methodologies.
2024 ESG Report 113Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Society
KPI Unit 2022 2023 2024
Employment
Worldwide workforce Person 58284 58544 59689
Male Person / / 42636
Female Person / / 16217
Unknown gender Person / / 836
Age: 18-30 Person / / 28158
Age: 31-40 Person / / 26298
Age: 41-50 Person / / 3952
Age: above 50 Person / / 332
Unknown age Person / / 949
Occupational Health and Safety
Occupational diseases cases Case 0 0 0
Percentage of employees
who received safety % 100 100 100
education*
Training and Education
Total investment in employee
training RMB1000 17226 15080 15320
Training hours per employee Hour/person 32.1 26.2 26.73
*Only employees in China are counted for the calculation of the percentage of employees who received safety education.
2024 ESG Report 114Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
KPI Unit 2022 2023 2024
Innovation and R&D
R&D investment RMB million 9814 11392.9 11864.01
R&D investment as a
percentage of revenue % 11.80 12.75 12.83
R&D personnel Person 27951 28479 28272
Proportion of R&D personnel % 47.96 48.65 47.37
New patents Piece 2194 1884 2652
New software copyrights Piece 181 166 216
Supply Chain Management
Percentage of new suppliers
selected using environmental % 100 100 100
criteria
Percentage of new suppliers
selected using social criteria % 100 100 100
Distributor Training Person-times 82991 (number of distributors) 293309 184752
Social Responsibility
Employee volunteer activity
participation Person-times / Approximately 500 Approximately 200
Volunteer activity hours Hour / 20000 Approximately 8000
2024 ESG Report 115Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Appendix 2: Indicator Index
Self-Regulatory Guidelines No. 17
Report Framework GRI Standards for Companies Listed on Shenzhen Stock Exchange—Sustainability
Report (For Trial Implementation)
About Hikvision-Leading the
Future of AIoT
Message from the Management 2-22
2-6；2-9；2-12；2-13；2-14；2-22；2-28；
ESG Management Stakeholder Communication
2-29；3-1；3-2；3-3；207-3
ESG Spotlight: Tech for Good 203-1；203-2；304-2；413-1
Responding to Climate
3-3；201-2；305-1；305-2；305-4；305-5 Response to climate change
Change
Improving Energy
3-3；302-1；302-2；302-3；302-4；302-5 Energy utilization
Management
Environment: Pursuing Low-
Making Green Products 3-3；301-1；301-2；301-3 Circular economy
carbon Operation and Green
Development Enhancing Water
3-3；303-2；303-3；303-4；303-5 Water resource management
Resource Management
Pollutant emissions; waste
Managing Wastes and
3-3；306-1；306-2 disposal; environmental compliance
Emissions
management
Improving Compliance
2-27；3-3
System
Upholding Business 2-23；2-24；2-25；2-26；3-3；205-1；205-2； Anti-commercial bribery and anti-
Ethics 206-1；417-1；417-2 corruption; anti-unfair competition
Integrity: Championing Constantly Advancing
207-1；207-2；207-3
Compliance and Prudence Compliance Practices
Respecting and
2-23；2-24；2-25；2-28；3-3；406-1；409-1
Protecting Human Rights
Fostering a Culture of Anti-commercial bribery and anti-
Compliance corruption
2024 ESG Report 116Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Self-Regulatory Guidelines No. 17
Report Framework GRI Standards for Companies Listed on Shenzhen Stock Exchange—Sustainability
Report (For Trial Implementation)
Our Unwavering
Commitment to 3-3 Innovation
Technological Innovation
Complying with
Reliability: Embracing Innovation 2-23；2-24；3-3 Technology ethicsTechnology Ethics
and Maintaining High Quality
Tackling Cybersecurity Data security and customer privacy
3-3；418-1
and Data Security Risks protection
Ensuring Product and Product and service safety and
3-3；416-1；416-2
Service Quality quality
Embracing Responsible 2-6；2-23；2-24；3-3；308-1；308-2； Supply chain security; due
Value Chain: Working Together Procurement 414-1；414-2 diligence
for Mutual Success
Driving Industry Growth 2-6
2-7；2-23；2-24；2-29；2-30；3-3；201-3；
Nurturing an Innovative 401-2；401-3；403-1；403-2；403-3；403-4；
Harmony: Creating a EmployeesWorkforce 403-5；403-6；403-7；403-8；403-9；
Harmonious Workplace and 403-10；404-1；404-2；405-1
Giving Back to Society
Rural revitalization; social
Creating Social Value 3-3；203-1；203-2；304-2
responsibility
2-4；2-7；201-1；301-1；302-1；302-3；
303-3；303-4；303-5；305-1；305-2；305-4；
Key Performance
305-7；306-3；306-5；308-1；403-10；404-1；
405-1；414-1
Indicator Index 305-7；306-3；306-5
Report Verification 2-5
About This Report 2-2；2-3；2-14
2024 ESG Report 117Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Appendix 3: Report Verification
2024 ESG Report 118Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
About This Report
This Report is the 7th Environment Social and Governance (ESG) report released by Hangzhou Hikvision
Digital Technology Co. Ltd. The ESG report is released annually and aims to address stakeholder
expectations by providing a comprehensive overview of the Company's ESG principles actions and
achievements.Reporting Period Data Source
This Report covers the period from January 1 to December 31 2024. The financial data included in this Report comes from the 2024 Annual Report which has been
Some sections include data beyond the stated reporting period for independently audited by Deloitte Touche Tohmatsu Certified Public Accountants LLP. Other information
continuity and completeness. and data mainly come from the official documents internal statistical reports or documents of the
Company. The monetary amounts herein are denominated in RMB.Organizational Scope Reporting Principles
Unless otherwise stated this Report follows the same organizational Materiality: Material topics are defined according to the Self-Regulatory Guidelines No. 17 for
scope as the 2024 Annual Report. "EZVIZ"or "EZVIZ network" refers Companies Listed on the Shenzhen Stock Exchange—Sustainability Report (For Trial Implementation).to Hangzhou EZVIZ Network Co. Ltd.; "HikRobot" refers to Hangzhou Based on discussions with internal and external stakeholders we have identified issues with significant
Hikrobot Co. Ltd.; "HikMicro" refers to Hangzhou Hikmicro Sensing impact on stakeholders and the Company's financial performance as the focus of this Report.Technology Co. Ltd.; "HikAuto" refers to Shijiazhuang Sensortech
Smart Technology Ltd.; "HikSemi" refers to Wuhan Hikstorage Accuracy: We have made every effort to ensure the accuracy of the information provided. The Board
Technology Ltd.; "HikFire" refers to Hangzhou Hikfire Technology Ltd.; of Directors guarantees that this Report is free of any false records misleading statements or major
"HikRayin" refers to Hangzhou Rayin Technology Ltd.; and "HikImaging" omissions.refers to Hangzhou Hikimaging Technology Ltd. In context the
abbreviated subsidiary names may also refer to their respective business Quantitation and Consistency: This Report discloses quantitative targets and performance data
operations. The "Headquarters park" refers to Binjiang Phase I Phase II tracked against environmental and social indicators. All indicators have specified statistics scopes
Phase III Phase IV and Phase V. and calculation methods. Performance data against some indicators have been disclosed for three
consecutive years. The Report follows the statistics disclosure methodology adopted in the previous
annual report. Changes will be indicated in this Report if any.Balance: The Report provides an unbiased picture of the Company's performance and avoids selections
Basis of Reporting omissions or presentation formats that may inappropriately influence a decision or judgment by the report reader.This Report is prepared in compliance with the Self-Regulatory
Guidelines No. 17 for Companies Listed on the Shenzhen Stock
Exchange—Sustainability Report (For Trial Implementation) the Global
Reporting Initiative Sustainability Reporting Standards (GRI Standards)
developed by the Global Sustainability Standards Board (GSSB) and the
SDG Compass by the United Nations.
2024 ESG Report 119Contents ESG Management Tech for Good Environment Integrity Reliability Value Chain Harmony Appendix
Report Access and Feedback
This independent ESG Report is available in both Simplified Chinese and English. To view online
or download please visit
Hikvision Official Sites: https://www.hikvision.com/cn/ and https://www.hikvision.com/en/
We highly value stakeholder feedback and insights. You can share your thoughts with us through
the provided contact methods or by scanning the QR code. Your suggestions will help us further
improve this Report and enhance our ESG performance.Contact: 0571-88075998
Email: ESG@hikvision.com
Address: No. 518 Wulianwang Street Binjiang District Hangzhou Zhejiang Province
Scan the QR code to send feedback
2024 ESG Report 120
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