2024
SUSTAINABILITY RE2PO0RT24
XUZHOU HANDLER SPEC可IAL VE持HICLE续 CO. 发LTD. 展报告
徐 州 海 伦 哲 专 用 车 辆 股 份 有 限 公 司Contents
Foreword
About This Report 01
Message from the Chairman 02
About Handler 04
010203
Appendices Environmental Social Governance
Embracing Green Principles to Uniting Stakeholders for Collective Upholding Prudent Operations to
ESG Performance Overview 58
Protect Ecosystems Progress Safeguard Enterprise Development
Content Index 61
Suggestions and Feedback 62 Rural Revitalization and Social Contributions 30 Corporate Governance 50Climate Change Response 12
Innovation-Driven Development and Technology Ethics 31 Sustainable Development Governance Mechanisms 53
Environmental Compliance Management 18
Supply Chain Management 38 Business Conduct 54
Pollution Prevention and Ecological Protection 20
Product Liability 39 Compliance and Risk Management 57
Resource Utilization Optimization 24
Data Security and Privacy Protection 42
Employee Rights and Interests Protection 43About This Report
Introduction Preparation Basis
The Report marks the inaugural sustainability disclosure by Xuzhou Handler Special Vehicle Co. Ltd. (hereinafter referred to as Self-Regulatory Guidelines No. 17 for Companies Listed on Shenzhen Stock Exchange— Sustainability Report (For Trial Implementation) issued
“Handler” “the Company” or “we”) to the public. Prepared in accordance with the principles of objectivity standardization transparen- by the Shenzhen Stock Exchange
cy and comprehensiveness it highlights Handler’s sustainable development practices and performance throughout the year 2024. Self-Regulatory Guidelines No. 3 for Companies Listed on Shenzhen Stock Exchange—Preparation of Sustainability Reports issued by the
Shenzhen Stock Exchange
Reporting Scope Sustainability Reporting Standards (GRI Standards 2021) issued by the Global Sustainability Standards Board (GSSB)United Nations 2030 Sustainable Development Goals (SDGs)
Time frame: The Report covers the period from January 1 2024 to December 31 2024 (hereinafter referred to as “the Reporting Period”).To enhance the comparability and completeness of the Report selected content may include retrospective data from previous years or Data Sources
forward-looking statements.Organizational scope: The Report focuses on Xuzhou Handler Special Vehicle Co. Ltd. including its subsidiaries. Unless explicitly stated The data presented in the Report is derived from Handler’s internal records official documents and audited financial statements with
otherwise the scope of the Report aligns with that of the Company’s 2024 Annual Report. certain financial figures extracted from the Company’s 2024 Annual Report. Unless otherwise specified all monetary amounts in the
Report are denominated in RMB.Release Cycle Report Access
The Report is published on an annual basis coinciding with the fiscal year.In support of our commitment to low-carbon environmental protection and sustainable development the Report is available for online
viewing and download in electronic format on the Shenzhen Stock Exchange website (www.szse.cn) and the Company’s official website
(www.xzhlz.com).Contact Information
Xuzhou Handler Special Vehicle Co. Ltd.Address: No. 19 Baoliansi Road Xuzhou Economic and Technological Development Zone Jiangsu Province China
Postal code: 221004
Email: hlzzqb@xzhlz.com
0102 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 03
Message from the Chairman
Handler Demonstrates a Proactive Approach to Responsibility
Empowering Partners for Shared Success.In 2024 the Company focused on rural public safety and infrastructure resilience construction in 69 cities and towns across 25 provinces nation-“ wide supporting the implementation of the rural revitalization strategy. With respect to our products and services we are committed to innova-tion-driven development continuously cultivating intellectual property assets and achieving significant breakthroughs in high-end coreDear friends technology research. Furthermore we are dedicated to optimizing customer service quality and I am pleased to report that annual customer
satisfaction reached a record high of 99.09%. Above all Handler prioritizes the well-being of its employees. Through a multi-faceted employee
On behalf of the Board of Directors of Handler I extend my welfare system a dual-track “management and professional” development pathway and a dual-engine training model incorporating “academicsincere gratitude for your unwavering care and support. advancement + skill certification” we foster a positive synergy between employee growth and enterprise development. In the realm of occupa-
tional health and safety Handler has achieved ISO 45001 certification and established a robust safety management system. We are committed
Against a backdrop of escalating global climate change and to continuously improving employee health protection and reinforcing our frontline defenses for work safety.an accelerating transition towards low-carbon economies
sustainable development has emerged as a core imperative
for high-quality economic growth. As a listed company
dedicated to specialized high-end intelligent equipment Handler Remains Focused on Strengthening Governancemanufacturing Handler remained steadfast in its “technolo- to Guarantee Integrity and Compliance.gy-driven differentiation” strategy throughout 2024. By
leveraging innovation to drive green transformation we are
committed to delivering more efficient low-carbon In 2024 Handler continued to strengthen its corporate governance framework and further optimize its governance structure to ensure scientific
intelligent equipment solutions to our global clientele. and efficient decision-making. We place significant emphasis on safeguarding shareholders' rights and investor returns. This year we canceled
Integrating sustainability into every facet of our operations 31.88 million repurchased shares and distributed a cash dividend of RMB34.59 million for 2023 allowing our investors to share in the dividends
we strive to foster a modern industrial ecosystem in harmo- of our success. Furthermore we are embedding sustainability at the heart of our governance developing a “Four-Dimensional Synergy”
ny with nature. approach to sustainable practices designed to fortify Handler’s competitive edge. With regard to business ethics Handler standardizes business
conduct through a comprehensive set of measures including commitment signing risk control inspections and training. We continuously
reinforce employees' business ethics awareness and ensure adherence to the principles of integrity and compliance in all business activities. We
also actively engage and collaborate with partners to promote a fair and transparent business environment and jointly maintain a healthy
industry order.Handler Champions Green Manufacturing Upgrades Looking ahead Handler will harness “New Quality Productive Forces” as the engine deepening its strategic initiatives in Specialized Equipment
Highlighting its Commitment to Environmental Friendliness. Innovation New Energy Transition Intelligent Transformation and Global Expansion. This will facilitate a profound integration of ESG strategy
with business growth. We remain steadfast in our commitment to advancing green operations and strengthening our social responsibility
In 2024 Handler achieved product carbon footprint certification for its “GKS28 Aerial Work Platform” and actively pursued the development of initiatives underpinned by transparent and efficient governance mechanisms. These concerted efforts will safeguard sustainable development
green products such as compressed air foam fire trucks and liquid nitrogen fire trucks. These efforts underscore our commitment to technolog- and create shared value for all stakeholders.ical innovation and application within the green and low-carbon sector. Furthermore we implemented initiatives such as the paint-to-powder
project and promoted circulating water reuse in product debugging areas continuously reducing emissions and optimizing resource conserva-
tion and recycling. In the face of climate change Handler is dedicated to mitigating its carbon footprint through enhanced energy management
and the implementation of energy-saving measures. We are also actively identifying and addressing climate-related risks and opportunities to Xuzhou Handler Special Vehicle Co. Ltd.effectively manage our exposure. Looking ahead we will continue to explore and refine our climate-adaptive product portfolio and enhance our Chairman
resilience to climate impacts. Ding Bo04 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 05
About Handler
Company Profile
Founded in 2005 Handler secured specialized vehicle production qualification from the National Development and Reform Commis- Shanghai Grumman International Fire Equipment Co. Ltd. a wholly-owned subsidiary boasts a century-long legacy as the birthplace
sion (NDRC) in 2006. In 2011 the Company made history by listing on the ChiNext Board of Shenzhen Stock Exchange (Stock Code: of China's fire truck industry. It has pioneered countless industry-first innovations including China's first fire truck first fire pump first
300201) becoming China's first listed company in the mobile elevating work platform (MEWP) sector. In late 2012 Handler successful- fire extinguishing agent and first portable pump engine. As a key player in China’s fire truck industry Shanghai Grumman offers a
ly acquired Shanghai Grumman International Fire Equipment Co. Ltd. Today Handler is a leading provider of specialized vehicles and comprehensive portfolio encompassing tank-type special-type aerial-lift and firefighting robotic solutions. Adhering to a
robotic solutions encompassing research and development (R&D) manufacturing sales and service. Our product range includes “military-first civil-military integration” strategy Shanghai Grumman’s military equipment demonstrates strong market competitive-
mobile elevating work platforms (MEWPs) emergency power generation vehicles emergency drainage vehicles fire trucks and ness.specialized vehicles for military applications.The Company's emergency power generation vehicles bypass live-line operation vehicles fire trucks firefighting robots and
Handler is honored to be recognized as a National High-Tech Enterprise a National Intellectual Property Demonstration Enterprise a decontamination vehicles have been instrumental in ensuring power security at major events such as the Shanghai Cooperation
National Quality Benchmark Enterprise a Jiangsu Provincial Innovative Leading Enterprise and a Jiangsu Provincial Specialized and Organization Summit National Day Military Parade G20 Summit Winter Olympics World University Games Asian Games and Asian
Sophisticated Enterprise. We remain steadfast in our commitment to a “technology-driven differentiation” strategy guided by the Winter Games. They have also played a critical role in emergency rescue efforts following the Zhengzhou Flood on July 20 (2021)principle of “transforming traditional industries through advanced technology and driving corporate growth through technological Sichuan Power Supply Assurance Operations (2022) the Tianjin Port Explosion on August 12 (2015) the Xiangshui Chemical Plantinnovation”. Our business model founded on “R&D innovation as the cornerstone differentiated design and customization as the Explosion on March 12 (2019) and the Shigatse Dingri County 6.8-Magnitude Earthquake (2025).core flexible manufacturing as the support and refined services as the guarantee” enables us to blend independent innovation withthe integration of cutting-edge global technologies fostering substantial growth in recent years. Driven by a business model that prioritizes “R&D innovation as the cornerstone differentiated design and customization as the coreflexible manufacturing as the support and refined services as the guarantee” and guided by a “technology-driven differentiation”
Handler plays a leading principal or participating role in drafting national or industry standards for aerial work vehicles aerial work strategy the Company pursues development through innovation and efficiency through technology. With a talented R&D team and
platforms power supply vehicles power distribution vehicles and fire trucks. The Company consistently leads the industry in advanced research laboratories the Company is dedicated to overcoming key core technologies promoting the localization of
lightweight design aerial work intelligent features and insulated live-line operation for aerial work vehicles securing a dominant high-end core components accelerating high-level scientific and technological self-reliance and securing a leading position in the
position in the mid-to-high-end market. Handler has achieved import substitution for insulated vehicles as the sole enterprise in the industrial and value chains. The Company focuses on developing specialized robots intelligent monitoring and command systems
industry to realize domestic production of insulated booms. Furthermore Handler has become a leading provider of power emergen- and intelligent operation support systems for a wide range of applications including flood control and drainage anti-explosion and
cy support vehicle systems in China offering the most comprehensive product range complete functionality and integrated solutions. firefighting emergency power supply and fire rescue contributing to society and benefiting the people through technological innova-The emergency drainage and rescue vehicles developed by the Company were successfully recognized as “Typical Cases for Applica- tion. Moreover the Company actively participates in emergency response efforts by repeatedly dispatching service personnel andtion and Promotion of Safety and Emergency Equipment in 2024” by the Ministry of Industry and Information Technology (MIIT). maintaining a dedicated emergency rescue team demonstrating a strong commitment to social responsibility.Handler has garnered numerous accolades including two National Science and Technology Progress Second Prizes one China Patent
Excellence Award five provincial and ministerial science and technology progress awards and three sets of First-of-its-Kind Major
Technical Equipment in Jiangsu Province. The “Handler” brand is recognized as a Jiangsu Provincial Famous Brand.06 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 07
Corporate Culture
Our Spirit
Integrity Innovation Faster and Stronger!
Our Values
We adhere to the business philosophy of "custom-
er's success as our mission".Our Vision We advocate the style of "honest man and earnest Our Development
work".Take the lead in professional achievements and Strategy
"Honesty trust and mutual respect" are the
honestly create social well-being.foundation for all our activities. We remain at the forefront of global technological
We are committed to the intelligent equipment
"Crisis awareness innovative spirit teamwork advancements leading domestic industry trends
manufacturing to strive to be industry expert and
good at authorization and commitment" are the through innovation. We are committed to deliver-
pioneer. We are engaged in all activities in good
backbones for our career success. ing premium products and services that empower
faith to be the creator of social well-being."Value embodiment" and "harmony" are the our customers to achieve success and satisfaction.Our Mission
pillars for our success. We actively expand our presence in both domestic
and international markets specializing in provid-
To make aerial work safer more comfortable and "Customer success" is the goal of our struggle.ing cutting-edge specialized vehicle solutions. By
swifter.leveraging advanced technologies to transform
To make emergency rescues safer smarter and
traditional industries we drive sector-wide prog-
more efficient.ress through continuous technical progress.We are dedicated to cultivating an exemplary
workplace promoting employee growth and
fostering a corporate culture rooted in trust
respect and harmony.Customer
Success
Value Demonstration Harmony & Happiness
Honesty Trust Mutual Respect
Our Shared Values
Commitment Fulfillment
Effective Delegation
Team Collaboration
Innovation Spirit
Crisis Awareness08 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 09
Annual Honors and Awards
XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. SHANGHAI GRUMMAN INTERNATIONAL FIRE EQUIPMENT CO. LTD.Included in the“2024 List of Typical Cases for Application and Included in the 2024 (First Batch) Shanghai Champion of a Single Product of the ShanghaiPromotion of Safety and Emergency Equipment” Jiangsu Provincial Specialized and Sophisticated SME Innovative Product Recommendation Catalog Manufacturing Industry of 2024
Jiangsu Provincial Department of Industry
General Office of the Ministry of Industry and Shanghai Municipal Commission of Shanghai Municipal Commission of
and Information Technology
Information Technology of the People's Republic of China Economy and Informatization Economy and Informatization
2024 Songjiang District Service-Oriented Certificate of Demonstration Enterprise for
Jiangsu Provincial May 1 Labor Award AAA Credit-Rated Enterprise
Seed Enterprise Patent Work in Shanghai
Jiangsu Provincial Trade Union Council Jiangsu Global Credit Rating Co. Ltd.Shanghai Songjiang District Economy Commission Shanghai Intellectual Property OfficeElected as Vice Chairman Unit of the China 2024 Certificate of “Philanthropic Enterprise inSpecialized and Sophisticated SMESafety Industry Association Agricultural Assistance”
Shanghai Municipal Commission of Economy and Informatization
China Safety Industry Association Shanghai Songjiang District Civilian Volunteers Public
Service Development Center10 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 11
Environmental
Embracing Green Principles
to Protect Ecosystems
Climate Change Response 12
Environmental Compliance Management 18
Pollution Prevention and Ecological Protection 20
Resource Utilization Optimization 24
SDGs addressed in this chapter12 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 13
Climate Change Response Type Climate-related risk description Financial impact Countermeasure
Policy and legal risks
Handler is proactively aligning with China’s “Dual Carbon” targets (achieving carbon peaking and carbon neutrality) embedding this commit- Closely monitor evolving policies
ment deeply within its corporate development strategy to drive concrete progress towards these goals. Recognizing the multifaceted impacts Amid recent energy conservation emis- and regulations related to the
of climate change on its assets supply chain trade and logistics operations the Company diligently assesses associated risks and opportuni- sions reduction and carbon emission trad- “Dual Carbon” targets compre-
ties. This forward-thinking approach informs the development of robust mitigation and adaptation strategies ensuring operational resilience ing regulations stricter carbon compliance hensively implement our carbon
and enabling sustainable development in a complex and evolving world. oversight on corporate facilities could man- Direct cost escalation reduction action plan accelerate
date the purchase of carbon emission research and development in
allowances triggering operational cost low-carbon technologies and
Climate Risks and Opportunities escalation. proactively our position within the
green and low-carbon sectors.Market risks
Handler closely monitors climate-related impacts continuously enhancing its capacity to assess and mitigate risks. The Company guides its
subsidiaries in developing tailored strategies to bolster climate resilience and ensure business continuity. Strengthen monitoring of evolv-Climate change trends may impact product
ing carbon footprint regulations.market access leading to shifts in custom-
Implement product carbon footprint
er purchas ing preferences and new
management and certification
requirements such as stringent carbon
Type Climate-related risk description Financial impact Countermeasure Direct cost escalation programs and develop zero-carbon footprint compliance. Failure to meet
demonstration projects.Acute risks market demand for green and low-carbon Direct revenue decline Intensify lean management-driv-
products could diminish competitiveness
en efficiency enhancement initia-
The increasing frequency and intensity of and sales. Additionally volatility in raw tives to achieve substantial and
extreme weather events such as typhoons material and energy prices may escalate effective improvements in opera-
and floods pose a significant threat to our operational costs. tional profitability.facilities equipment and infrastructure
potentially resulting in asset damage data Technological risks
Transition
loss and heightened safety risks for Indirect cost escalation Establish a robust emergency risks Amid the continuous advancement of ener-
employees. These disruptions can lead to management system. gy-saving equipment and technologies
equipment malfunctions service interrup- Direct revenue decline Refine contingency plans and traditional high-energy-consuming equip- Develop energy-sav ing and
tions and major operational breakdowns Fixed asset value depreci- conduct regular drills to enhance
ation ment faces an inevitable upgrade-and-re- carbon-reduction technologies thereby impacting business continuity and crisis response capabilities. placement trend. Consequently the Com- to advance clean energy equip-
causing direct or indirect financial losses. pany may incur increased capital expendi- ment.Physical Furthermore extreme heatwaves may tures due to the introduction of new ener- Indirect cost escalation Accelerate energy structure
risks induce electricity supply shortages disrupt- gy-efficient devices adoption of ener- transformation by implementing
ing energy-intensive operations and gy-saving and emission-reduction technol- energy efficiency retrofits and
leading to revenue declines. ogies or optimization of process systems. driving green industrial transi-
Additionally R&D expenditures on innova- tion.Chronic risks tive new energy products and alternative
technologies are also projected to rise.Upgrade energy-efficient equip-
Rising temperatures may escalate demand ment optimize cooling technolo- Reputational risks
for refrigeration equipment and amplify
Direct/Indirect cost gies and adopt digital manage- Pr ior i t i ze ESG in i t iat ives to
maintenance costs driving up operational escalation ment for systemic energy and strengthen our brand as a leader
expenditures. Water scarcity could heighten
Direct revenue decline carbon reduction.As stakeholders increasingly expect compa-
in sustainable development.expenditures through alternative water Promote water-saving initiatives nies to proactively address climate change Proactively engage stakeholders
procurement inflating business expenses. and implement integrated water and enhance disclosure transparency in
line with “Dual Carbon” targets and carbon Indirect cost escalation
identify and update material ESG
management. issues and integrate these prior-
neutrality policies insufficient progress in Direct revenue decline ities into our corporate strategy.emission reduction efforts may lead to
Ensure timely transparent and
reputational damage due to unmet envi-
equitable information disclosure
ronmental responsibility expectations.in compliance with all applicable
laws and regulations.Handler’s Climate Opportunity Identification and Response Framework14 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 15
Type Climate-related opportunity description Financial impact Countermeasure Green Actions and Initiatives
Upgrade energy-efficient equip-
ment and implement ener - Product Carbon Footprint Certification
gy-saving technological retrofit
Improving energy efficiency contributes to
Resource In response to the pressing global challenges of climate change and resource scarcity carbon footprint certification has emerged as a crucial
reducing operational costs in the produc- Direct cost decline
projects to enhance energy
efficiency efficiency. metric for assessing corporate green performance. It not only enables businesses to optimize their industrial chains and establish environ-
tion process for enterprises.Optimize management systems mentally sound logistics and supply chain systems but also fosters the growth of low-carbon industries and economies thereby enhancing
while promoting high-efficiency their competitiveness in the international marketplace. Aligned with China’ s carbon peaking and carbon neutrality strategies the Company
resource utilization. achieved carbon footprint certification for its “GKS28 Aerial Work Platform” during the Reporting Period. This accomplishment quantifies and
provides transparency into the product’s carbon footprint data significantly bolstering its environmental credentials.Promote the application of solar
Increasing the proportion of clean energy
energy and other clean energy
can reduce energy consumption costs;
Direct cost decline sources to drive the advance-optimizing production processes and Green Technologies
Energy ment and adoption of c lean
upgrading equipment can reduce green-
substitution Direct revenue technologies. The Company champions technological innovation as its core driver integrating green development principles into every facet of R&D and
house gas emissions thereby reducing escalation Adopt innovative production product design. Through pioneering green technologies and products we strive to create lasting value for society.sensitivity to changes in carbon emission
processes and new equipment
costs.to reduce energy consumption.Against the backdrop of the low-carbon
economic transition the growing consum-
Promote the green and low-car- Rooftop distributed photovoltaic
er preference for low-carbon products is
bon development of the transpor-
d r i v i n g d e m a n d g r o w t h f o r g r e e n Rooftop distributed photovoltaic (PV) systems convert solar energy boasting a total installed capacity of
tation industry and actively devel-
Market low-emission alternatives thereby unlock- Direct revenue
directly into electricity and are typically installed on building roof-
op new energy-powered vehicles.ing revenue growth potential for compa- escalation tops. These decentralized power generation systems offer several and products 3.88 MWStrengthen and expand strategic
nies offering vehicles with eco-friendly advantages including lower power output minimal pollution and
emerging industries in the green
attributes. Additionally developing new significant environmental benefits.and low-carbon sector. As of the end of the Reporting Period the Company had installed These systems generated approximatelyenergy products may qualify businesses for
government incentives and rewards. PV panels on its joint workshops and finishing facilities boasting a
total installed capacity of 3.88 MW. These systems generated 1000000 kWh
approximately 1000000 kWh of solar power during the year. of solar power during the year
Handler’s Climate Opportunity Identification and Response Framework
Rooftop Distributed Photovoltaic Handler’s Online Power Monitoring Platform – PV
Generation Monitoring16 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 17
Powder electrostatic spraying process
The Company's coating line utilizes a domestically leading powder electrostatic spraying technology which offers
critical advantages: Zero volatile organic compound (VOC) emissions eliminating atmospheric organic waste pollu- Case Liquid nitrogen fire truck
tion; No water consumption as a process material avoiding secondary solid waste treatment – conserving non-renew-
able water while preventing waste reprocessing; 100% recyclable powder materials reducing raw material waste and Developed in collaboration with Sinopec Institute of Safety Engineering Shanghai Grumman's liquid nitrogen fire truck utilizes
lowering production costs through closed-loop resource utilization. cutting-edge liquid nitrogen-foam mixed foaming technology positioning it as a global leader in firefighting innovation. Com-
pared to conventional foam fire trucks the liquid nitrogen fire trucks achieve more than double the firefighting efficiency while
In 2024 reducing foam concentrate consumption by over 40% (formulated as 6% foam concentrate + 94% water).the Company used an average of totaling effectively replacing approximately
1.4 tons of powder coating per month 17 tons for the year 51 tons of traditional paint
Green Products
Case 3RTS10&S12 face mask base material thermoplastic reformulation
The Company actively develops green products optimizing environmental performance throughout their lifecycle through innovative technol-
ogy R&D. This provides a green impetus for sustainable industry development.Handler transitioned from a thermosetting Sheet Molding Compound (SMC) front mask assembly to a thermoplastic PA66
mask moving from a non-recyclable thermoset material to a recyclable thermoplastic. This reformulation further reduced
waste generation during component production increasing the product’ s recyclability rate from 74% to 79% and achieving
compliance with the recyclability standard (> 75%).Case Aerial tethered UAV fire truck
In firefighting technology innovation the use of compressed air foam
system (CAFS) by aerial tethered UAV fire truck represents a significant
advancement in fire suppression media. Equipped with a highly inte-
grated and intelligent CAFS these fire trucks developed by Shanghai
Grumman enable rapid response and can be deployed in under 5 min-
utes. Compared to traditional methods they boost firefighting efficien-
cy by 3-5 times and reduce water consumption by over 50%.Shanghai Grumman’s Aerial Tethered UAV Fire Truck Testing
3RTS10 & S12 Face Mask Base Material Thermoplastic Reformulation
Case Compressed air foam fire truck
Indicators Unit 2024
Shanghai Grumman's compressed air foam fire truck utilizes an intelligent control system to monitor flow and pressure param-
eters in real time precisely regulating the foam-to-air mixture ratio. This technology achieves a 75% reduction in water usage Carbon emissions tCO?e 113
compared to conventional systems. Furthermore the system significantly enhances firefighting efficiency and reduces theconsumption of foam concentrate. When equipped with a multi-agent fire suppression system the fire truck can achieve “wa- Carbon emission intensity tCO?e/RMB million revenue 0.071terless firefighting” through the optimal mixing of dry powder and high-pressure nitrogen.Handler’s Carbon Emission Profile18 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 19
Environmental Compliance Management Environmental Risk Identification and Management
The Company places a high priority on environmental risk identification and management standardizing procedures for the identification
evaluation and control of environmental risks through the Environmental Factor Identification Evaluation and Control Procedures. Integrating
Environmental compliance management is a cornerstone of Handler's green development philosophy. Handler is committed to national envi- environmental risk assessments into all phases of project construction and operations and considering both our operational conditions and
ronmental policies strictly adhering to environmental protection laws regulations and related requirements. We continually improve our the characteristics of the surrounding environment we systematically identify environmental factors associated with our activities (e.g. waste-
environmental management system to ensure the effective implementation of safety and environmental protection policies. The Company water discharge energy consumption). This ensures adherence to environmental regulations and enables the development of preventative
proactively manages environmental risks at the source continuously enhances its environmental management capabilities and scientifically measures to mitigate environmental risks.coordinates environmental protection efforts across its operations. We are dedicated to fulfilling our environmental responsibilities.Environmental Governance Environmental Investments
Performance Highlights
Environmental Management Structure Substantial environmental funding is essential for the Company to effec-
tively implement its environmental initiatives. In recent years the Company
Handler's Integrated Management Department undertakes the core responsibilities of environmental management ensuring that production During the Reporting Period has actively undertaken several key environmental projects necessitating
lines rigorously adhere to the Company's environmental policies and regulations. This structure clarifies and standardizes environmental the Company’s total investment in environmental substantial capital investment to facilitate the successful construction of
protection responsibilities at all levels ensuring the efficient promotion and orderly implementation of environmental management work. environmental facilities procurement and installation of advanced equip-protection amounted to RMB
ment and R&D of related technologies. The progressive completion of
1534100 these high-investment projects has not only substantially enhanced our Environmental Management System environmental capabilities through improved infrastructure but has also
established a solid foundation for ongoing environmental operations.Handler strictly complies with laws and regulations such as the Environmental Protection Law of the People's Republic of China and the Law of the
People's Republic of China on Environmental Impact Assessment ensuring that all business activities and production processes fully meet local
environmental regulations and industry standards. We are steadfast in fulfilling our corporate environmental responsibilities. The Company Environmental Training
has formulated and implemented a series of management documents including the Environmental Factor Identification Evaluation and Control
Procedures and the Environmental and Occupational Health and Safety Performance Monitoring Control Procedures which specify detailed environ-
mental protection requirements and standards. These emphasize pollution control at the source promoting cleaner production and full-pro- Handler prioritizes enhancing employees’ environmental awareness and practical skills and continuously conducts systematic environmental
cess pollution control. In addition the Company has established an environmental protection target accountability system and regularly training to reinforce their theoretical knowledge build professional competence in environmental protection and integrate environmental
conducts environmental supervision and assessments to ensure the effective implementation and continuous improvement of environmental awareness into the corporate culture.measures.During the Reporting Period the Company sponsored designated personnel to participate in over ten environmental knowledge training
sessions organized by local governments. In addition we conducted two internal environmental training sessions for 60 participants covering
Environmental Management System Certification departments and teams involved in hazardous waste generation such as the Painting Workshop and FRP Workshop with each session lasting
eight hours. Through this training employees improve their ability to effectively minimize hazardous waste generation in their daily work and
Handler is committed to advancing the certification of its environmental management implement appropriate handling procedures.system to ensure compliance and efficient operation guaranteeing that business activi-
ties meet relevant environmental standards. As of the end of the Reporting Period the
Company has obtained the ISO 14001 Environmental Management System Certification.Handler’s ISO 14001 Environmental
Management System Certification
The Company is actively promoting the creation of a “Green Factory” as a key initiative to
implement its sustainability strategy. To this end we have developed a comprehensive
and systematic green factory training plan to enhance all employees’ understanding and
practical capabilities regarding green manufacturing concepts. Training programs
include in-depth interpretations of green development policies familiarizing employees
with national and local guidelines regulations and incentives in this area. This training
lays a robust foundation for the construction of our Green Factory and supports the
Company’s steady progress toward sustainable development.Handler’s “Green Factory” Creation Training
Environmental Protection Training20 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 21
Pollution Prevention and
Ecological Protection
Case Paint-to-powder Conversion Emission Reduction Project
Handler views the management of pollutant emissions as a critical responsibility upholding a philosophy of ecological protection and adhering To reduce VOC emissions the Company actively promotes process design optimization aiming for both reduction and substitu-
strictly to national laws regulations and emission standards to rigorously control exhaust gases wastewater and waste. The Company continu- tion of traditional materials. In component painting powder coatings have replaced traditional paints with a powder recycling
ously optimizes its pollution prevention and management mechanisms promotes comprehensive governance of waste gas wastewater and rate exceeding 90%. This significantly reduces VOC emissions and minimizes hazardous waste generation.solid waste enhances environmental protection measures and strives to achieve green production and sustainable development.Waste Gas Emission Reduction
Handler strictly adheres to laws and regulations such as the Atmospheric Pollution Prevention and Control Law of the People's Republic of China the
Integrated Emission Standard of Air Pollutants (GB16297-1996) and the Standard for Fugitive Emission of Volatile Organic Compounds (GB37822-2019).The Company has also formulated internal management systems such as the Atmospheric Pollution Management Regulations which define
requirements for pollution prevention equipment management VOC governance and pollutant monitoring.Before Improvement After Improvement
Waste Gas Detection System
Handler actively collaborates with third-party online emission monitoring service
providers to ensure the proper and effective daily testing of exhaust gas emissions
and to maintain the stable operation of online monitoring equipment. This ensures
that emission data complies with all regulatory standards.Handler Continuous Emission Monitoring System Case Electrophoretic Coating Conversion Project for Cargo Compartment Skin Panels
Waste Gas Emission Reduction Measures (CEMS) for Atmospheric Pollutants
The primary air pollutants generated during the Company’s production processes include sulfur dioxide (SO?) nitrogen oxides (NOx) volatile Handler has upgraded the coating process for cargo compartment skin panels transitioning from a traditional spray-painting
organic compounds (VOCs) and particulate matter (smoke and dust). The Company continuously strengthens its waste gas treatment efforts method to electrophoretic coating. The original process involved degreasing oil removal and epoxy primer spraying which
to reduce emissions from production operations. By deploying standardized waste gas collection and treatment equipment implementing generated significant VOC emissions and paint waste. Now the Company utilizes pre-coated electrophoretically treated
comprehensive monitoring plans and adopting advanced emission control technologies we achieve comprehensive control over waste gas substrates significantly reducing the need for epoxy primer spraying and eliminating degreasing and polishing of bare metal
emissions and enhance overall treatment efficiency. sheets thereby resulting in a substantial decrease in VOC emissions.Before Improvement After Improvement
Painting Workshop Equipped with Centralized Welding Fume
VOCs Collection and Treatment Systems Collection and Treatment Equipment22 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 23
Indicators Unit 2024
Waste Management
Nitrogen oxides (NOx) Ton 0.58 The Company strictly adheres to laws and regulations such as the Law of the People’s Republic of China on the Prevention and Control of Environmen-
tal Pollution by Solid Waste and the Standard for Pollution Control on Hazardous Waste Storage (GB 18597-2023). Furthermore we have established
Sulfur dioxide (SO ) Ton 0.144 the Waste Classification Management Regulations to implement classified management of solid waste and standardize disposal procedures. The 2
Company establishes a target management system through institutional development source reduction classified storage resource recycling
Particulate matter Ton 0.324 environmentally sound disposal and public awareness campaigns to promote the implementation of improvement measures.Volatile organic compounds (VOCs) Ton 0.237
Recyclable solid waste Non-recyclable solid waste
Handler's Waste Gas Emission Profile Non-recyclable foam plastics kitchen waste
Scrap iron scrapped parts manufacturing waste etc. construction waste
Wastewater Treatment
The Engineering and Manufacturing Department is respon- The Engineering and Manufacturing Department is respon-
sible for collecting sorting and stockpiling scrap materials. sible for collection and transportation to designated waste
The Company strictly complies with laws and regulations such as the Water Pollution Prevention and Control Law of the People’s Republic of China These materials are periodically processed through mar- storage areas while the General Management Department
and the Integrated Wastewater Discharge Standard (GB8978-1996). Furthermore we have established the Wastewater Treatment Management ket-rate recycling partnerships with qualified contractors. coordinates with municipal sanitation authorities for envi-
Regulations to standardize the design of drainage and sewage facilities wastewater treatment equipment and wastewater discharge methods. ronmentally sound disposal.The Company’s wastewater primarily originates from domestic sewage generated within the facility with primary pollutants including chemical Hazardous waste
oxygen demand (COD) ammonia nitrogen (NH3-N) suspended solids (SS) and oil and grease.The waste-generating department is responsible for the collection classification
packaging labeling and proper documentation of hazardous waste. All materials
Waste paint buckets putty contain-
must be transported to the hazardous waste storage facility and registered in the
Drainage System Management ers waste putty paint sludge spent
waste management ledger. Both the waste-generating department and the Envi-
activated carbon paint-contaminat-
Handler adopts an eco-friendly principle in its plant drainage system design implementing a segregated storm sewer separation system. ronmental Health and Safety (EHS) Division shall maintain detailed operational ed waste waste mineral oil waste
Rainwater is directly discharged into the municipal storm drainage system through dedicated pipelines preventing mixing with sewage to records in compliance with hazardous waste management regulations. The EHS emulsion waste resin mixtures
reduce wastewater treatment plant (WWTP) loading and promoting rainwater recycling. In domestic wastewater management canteen effluent Division oversees the coordination with qualified disposal contractors to ensure
undergoes pre-treatment in an oil-water separator to remove oil and grease and suspended solids before being discharged into septic tanks environmentally sound treatment of hazardous waste.along with other domestic wastewater for biological treatment. Septic tanks utilize anaerobic microorganisms to decompose organic matter
effectively reducing pollutant concentrations. Finally the treated and compliant wastewater is conveyed to specialized wastewater treatment Handler’s Waste Classification and Management Measures Overview
plants for centralized processing. This drainage and wastewater treatment model ensures compliant effluent discharge effectively mitigating
adverse environmental impacts.Indicators Unit 2024
Indicators Unit 2024 Total hazardous waste generated Ton 119.42
Wastewater indicators Total hazardous waste disposed Ton 121.40
Total wastewater discharge Ton 11500 Hazardous waste discharge intensity Ton/RMB million revenue 0.075
Biochemical indicators for sewage Total non-hazardous waste generated Ton 976.70
Ammonia nitrogen Ton 0.18 Total non-hazardous waste disposed Ton 976.70
Chemical oxygen demand (COD) Ton 2.22 Non-hazardous waste discharge intensity Ton/RMB million revenue 0.614
Biochemical oxygen demand (BOD) Ton 1.1 Handler’s Waste Generation and Disposal Profile
Total phosphorus (TP) Ton 0.024 Ecological Protection
Suspended solids (SS) Ton 0.367
Handler recognizes ecological conservation as a core tenet of corporate sustainability. Through innovative practices and enhanced manage-
ment we are committed to implementing biodiversity protection measures promoting the conservation of biological diversity fostering the
Handler’s Biochemical Indicators for Wastewater and Sewage integration of green manufacturing and ecological protection and achieving harmonious coexistence between economic growth and the
natural environment.24 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 25
Resource Utilization Optimization Indicators Unit 2024
Gasoline Ton 17.25
Handler consistently implements the principles of resource optimization and the circular economy in its daily operations. By enhancing resource
Diesel Ton 224.40
utilization efficiency continuously improving energy and water management and actively exploring process innovation technological advance-
ments and management upgrades the Company strives to maximize resource efficiency minimize waste and enhance overall resource Natural gas Standard cubic meter 386934
productivity.Purchased electricity MWh 4035.59
Energy Management Total energy consumption tce 1105.14
Energy consumption intensity tce/RMB million revenue 0.694
Handler strictly adheres to laws and regulations such as the Energy Conservation Law of the People's Republic of China and the Measures for the
Administration of Energy Conservation of Major Energy-Consuming Entities. The Company has established and implemented the Rational Energy Use
Management System while consistently following the principle of integrating conservation with efficiency continuously strengthening its energy Handler’s Energy Consumption Profile
management framework and adopting multiple energy-saving measures to enhance resource efficiency.Water Management
Workshop lighting improvement Handler strictly complies with laws and regulations such as the Water Law of the People's Republic of China rationally allocates water resources
The installation of high-transmittance skylight systems on workshop rooftops optimizes natural daylight and optimizes water usage structures. The Company has formulated and implemented the Water Conservation Management System to strength-
utilization effectively reducing daytime artificial lighting energy consumption. en water management actively promote wastewater recycling treatment and reuse reduce water pollution and waste and effectively improve
Annual electricity savings: approximately 10000 kWh water resource utilization efficiency.Upholding the management philosophy of “water conservation rational use and efficient utilization” the Company adheres to the principles
of resource conservation and recycling. All water-related testing facilities are designed and constructed with a focus on circular reuse. Addition-
ally the Company actively carries out water conservation awareness campaigns to enhance employees’ water-saving awareness and eliminate
Air compressor retrofit water waste.The adoption of variable-frequency air compressors to replace existing fixed-frequency units enhances
compressed air supply efficiency while reducing overall electricity consumption.Monthly electricity savings: approximately 6000 kWh yearly electricity savings: 72000 kWh
Pneumatic pipeline inspection
Through production line inspection and rectification of identified leakage points compressed air
supply loss caused by leaks has been minimized thereby reducing the energy consumption of the air
compression system.Annual electricity savings: approximately 3000 kWh
Intelligent energy management
The Company will launch the construction of an Intelligent Energy Management Platform (IEMP) to monitor and
record real-time consumption data of water electricity and gas. By aggregating operational data the system
will generate comparative performance reports to identify optimization opportunities. Furthermore variable
frequency logic control (VFLC) mechanisms will be implemented to reduce energy consumption costs.The platform is expected to be completed in 2025 with projected annual energy savings reaching 10000 kWh.Handler’s Energy Optimization Management Measures26 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 27
Recycling
Handler rigorously implements circular economy principles across its operations including material management manufacturing packaging
and transportation. The Company's primary raw materials include steel aluminum electrical components and hydraulic parts. Production
Case Implementing reuse of recycled water in product testing areas processes encompass cutting bending welding and machining. Throughout the production process raw materials do not undergo chemical
changes. Consequently with the exception of a limited number of components like plastics and sliders the vast majority of parts can be recycled
Handler has established specialized facilities including drainage vehicle test pools and rain simulation test benches in its product after reaching the end of their initial use. Furthermore the Company has developed the Guidelines for Product Disassembly Recycling and Reuse
testing zones. The water utilized during the commissioning process is filtered through the circulating water reservoir for reuse to standardize material recycling practices.with periodic make-up water replenishment to the reservoir. In 2024 a total of 396 van trucks were subjected to 30-minute water
spray tests per testing requirements. Based on pump flow rate calculations the average water consumption per vehicle was 67.5
cubic meters resulting in a theoretical annual water usage of 16730 tons. Accounting for a 10% loss rate the annual water
savings amount to approximately 15093 tons.Case Recycling process for tooling
Brackets used as carriers for transporting Type-A outriggers
are widely used both internally and externally. To ensure the
safe transport of Type-A outriggers the Company has
implemented a closed-loop tooling recycling process. Products
are stored and transported through the use of material codes
and QR codes which are delivered directly to assembly sites
upon arrival. After components are unloaded the shelves are
re-stacked collected and reused for subsequent deliveries.This approach not only avoids the waste of stacking space but
Rain Simulation Test Bench Drainage Vehicle Water Pump Testing Bench also improves the efficiency of material turnover.Recycling of Brackets in Production Processes
Indicators Unit 2024
Water consumption Ton 45683
Circulating water consumption Ton 16730
Case Recycling of aerial work vehicle superstructures
Water consumption intensity Ton/RMB million revenue 28.71
Handler’s aerial work vehicle superstructures are stored and
Annual water conservation rate % 9.58
transported on reusable shelves. Upon arrival the goods are
directly delivered to the workshop. After disassembling the
superstructures the racks are returned for reuse in
subsequent deliveries effectively reducing tooling fabrication
costs.Recycling of Aerial Work Vehicle Superstructures28 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 29
Social
Uniting Stakeholders for
Collective Progress
Rural Revitalization and Social Contributions 30
Innovation-Driven Development and Technology Ethics 31
Supply Chain Management 38
Product Liability 39
Data Security and Privacy Protection 42
Employee Rights and Interests Protection 43
SDGs addressed in this chapter30 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 31
Rural Revitalization and Innovation-Driven Development
Social Contributions and Technology Ethics
Handler actively aligns with laws such as the Law of the People's Republic of China on the Promotion of Revitalization of Rural Areas and the Law of Handler continues to prioritize innovation as the core engine for high-quality development adhering to a “technology-driven differentiation”
the People's Republic of China on Donations for Public Welfare fulfilling its social responsibilities as a listed company in the rural revitalization strategy and deeply integrating technology ethics into research and development product iteration and industrial upgrading. By fostering
strategy through targeted emergency equipment donations and a nationwide emergency service network. In 2024 the Company's rural new quality productive forces through innovative momentum the Company drives the sustainable development of the industry with a strong
revitalization efforts reached 69 grassroots areas across 25 provinces and municipalities with a focus on strengthening rural public safety and sense of responsibility. In 2024 the Company achieved significant breakthroughs in high-end core technology research by deepening indus-
infrastructure resilience. try-academia-research collaboration strengthening its intellectual property (IP) portfolio and optimizing talent development mechanisms.Furthermore we integrated ethical considerations such as safety reliability and social value throughout the entire value chain from
Targeted Donation Mechanism research and development to production and service delivery ensuring an organic alignment between technological innovation and societal
benefits.To address the shortage of fire equipment in remote regions the Company established a closed-loop mechanism of “Needs Identification -Targeted Donation - Efficacy Verification” specifically addressing gaps in rural emergency equipment. Innovation-Driven Development
In July 2024 Shanghai Grumman a subsidiary of Handler donated a PM180 foam fire truck valued at RMB1.1 million to the Leibo County Fire As a national high-tech enterprise Handler actively implements national industrial and economic policies with a clear development strategy.and Rescue Brigade in Sichuan Province. This donation enhanced local emergency firefighting capabilities safeguarded lives and property The Company adheres to a business model that prioritizes “R&D innovation as the cornerstone differentiated design and customization asand significantly strengthened the county’s fire emergency response capacity. the core flexible manufacturing as the support and refined services as the guarantee” focusing on the development of specialized high-end
intelligent equipment manufacturing. Driven by both solidifying its domestic market position and expanding its international presence we are
Nationwide Emergency Service Network deeply committed to the intelligent equipment manufacturing sectors of special vehicles specialized robots and the military industry.The Company has established a service network integrating preventive maintenance and emergency response capabilities. Its emergency Special Vehicle Sector
power generation vehicles bypass operation vehicles and other specialized products have been widely deployed in numerous emergency Product portfolio offers diverse structural types comprehensive categories and high-alti-
incidents and preventive power supply operations participating in various emergency rescue missions. tude operational capabilities
A state-designated enterprise specializing in the R&D production and sales of fire trucks
In 2024 the Company achieved the following: and other special-purpose vehicles
Preventive maintenance
Specialized Robotics Sector
Completed achieving A pioneer in specialized robotics development in China leveraging core technologies and a
621 100 Handler distinct first-mover advantage power %
equipment inspections across 6 provinces coverage of key support areas
including Gansu and Jiangxi
Emergency response Military Industry Sector
All products are maintained at industry-leading standards within China
Executed
127 specialized power protection missions Handler focuses on three core business areas to build a differentiated innovation ecosystem.
including Emergency drainage equipment support for flood relief efforts with The Company strictly adheres to laws and regulations such as the Law of the People's Republic of China on Scientific and Technological Progress
the Guilin Power Supply Company (Guangxi Province); Emergency power vehi- and the "technology-driven differentiation" development strategy. We have achieved certification for our R&D management system in accor-
cle support for flood drainage in Tuanzhou Township Huarong County (Hunan dance with DB32/T2771-2015 Enterprise R & D Management System Requirements. Besides we have also established design and development
Province); Power vehicle support for peak load reduction in Chongqing Munici- control procedures to improve the full-chain innovative management system from basic research to application development and commer-
pality; On-site emergency power generation vehicle support for disaster relief cialization of achievements. The Company has implemented a multi-dimensional collaborative management mechanism covering technology
during Super Typhoon Yagi in Hainan Province. R&D product design and customer service. By emphasizing both technological innovation and ethical constraints we enhance product core
competitiveness and industry leadership while ensuring compliance and a commitment to social value in all R&D activities.32 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 33
R&D MODEL
Handler's emergency drainage vehicle recognized by MIIT as a case for application and promotion
Case
of safety and emergency equipment
R&D-driven innovation as the foundation Differentiated design and customization as the core
Handler has developed a series of emergency drainage and rescue equipment solutions
significantly increasing drainage capacity from 500 cubic meters per hour to 6000 cubic meters
per hour. This innovation provides comprehensive solutions for emergency flood control in a
Management Innovation Product Innovation Differentiated Design Customized Development variety of urban environments including roads underpass tunnels and underground spaces.Notably Handler's emergency drainage vehicle was featured in the “2024 Typical Cases forApplication and Promotion of Safety and Emergency Equipment” published by the Ministry of
Industry and Information Technology (MIIT).Opera-
Organiza- Opera- Control Manufac- Integrat-
tional Structural Organi- Strategic Demand
tional tional Tech- turing Thematic Customer ed
Mecha- Technology zational Safe- Explora-
Structure Workflow nology Processes Research Response Customi-
nisms Support guards tion zation
Performance Highlights
Handler’s R&D Model
During the Reporting Period
the Company’s R&D expenditure totaled RMB representing
64870200 4.08 % of its operating revenue
As of the end of the Reporting Period
the Company employed representing
120 R&D personnel 15.06 % of its total workforce
This included research-grade senior engineers and
Handler’s Certification of Compliance with DB32/T2771-2015 Handler was re-verified as a Jiangsu Provincial 64 mid-to-senior engineers 9 33 senior engineers
Enterprise R & D Management System Requirements Specialized and Sophisticated SME in 2024
5 leaders 5 1 Xuzhou
for Jiangsu Provincial “333 Project” discipline Xuzhou Municipal Outstanding Talents Municipal Distinguished Expert
Case Handler’s first 64-meter ultra-high aerial work vehicle redefined domestic ultra-aerial equipment benchmarks 1 Jiangsu Provincial First-Batch 1 member of the National Standardization
Industry Professor Committee for Aerial Work Platforms
At the bauma CHINA 2024 Handler launched China’s first 64-meter ultra-high aerial work vehicle integrating intelligent technol- and
ogies such as obstacle crossing environmental recognition and intelligent memory. It is the domestic product with the highest
technical content and a comprehensive suite of features filling a significant gap in the domestic market for ultra-aerial work 2 members of the Fire Protection Special Committee of the National Standardization Committee
equipment. This product not only improves the operational accuracy of equipment but also adapts to aerial environments under
challenging conditions providing customers with safe and efficient work tools. It promotes industry advancement through The R&D team's expertise spans a wide range of disciplines including vehicle engineering automotive technology construction
intelligence and efficiency while fulfilling social responsibilities for safety emergency response and sustainable development. machinery mechanical design and manufacturing hydraulic transmission and control automation computer science information
engineering materials science and engineering mechanics. This comprehensive and complementary knowledge base enables the
development of complex mission-critical projects with world-leading technological capabilities in the industry.34 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 35
Techno-Ethical Collaborative Governance Intellectual Property Management
ree-De”: A Th imensi
Handler has established an innovative decision-making system guided by a ultur onC a- ll Su Handler has established a dedicated IP strategy integrating intellectual property into its risk management framework. Through systematic a pp
“technology-driven differentiation” strategy deeply embedding the api
t o
C rt identification evaluation and corresponding control measures—supported by comprehensive and rigorous IP analytics—it mitigates prior-art
principle of “doing and forbearing wisely”. By adhering to technology ethics risks and prevents infringement liabilities.in R&D product iteration and industrial upgrading we harness innovation Strategic
to cultivate new quality productive forces and demonstrate industry leader- Guidance Top-Level The Company has the Intellectual Property Management System (IPMS) certification establishing a forward-looking efficient and mature R&D
ship through responsible practices for sustainable development. Design mechanism with a comprehensive innovation system. This has become a core driver for high-quality development. As a leading or primary
participant in drafting national and industry standards for aerial work platforms and vehicles we consistently pioneer advancements in
Through an innovation-driven and techno-ethical collaborative governance Process Governance lightweight design extended reach intelligent systems and insulated live-line working technologies.Dynamic Controlmechanism centered on “strategic guidance process governance and valuetransformation” and supported by “talent capital and culture” Handler has
achieved breakthroughs in core high-end technology R&D and import Value Transformation Our IP achievements are outstanding with patent filings and grants reaching record highs:
substitution. Additionally the Company integrates ethical consider- Industrial Empowerment
ations—including safety reliability and social value—throughout the entire
R&D production and service value chain ensuring that innovation aligns Handler’s Innovation-Driven and Techno-Ethical
with ethical principles of security and societal benefit. Collaborative Governance Mechanism
Strategic guidance (top-level design) Value transformation (industrial empowerment)
Establishing an innovation decision-making system Adhering to a product development strategy of
under the “technology-led differentiation” strategy customer extension and technology extension we
fostering an industry-academia-research collaborative establish an agile innovation model where market
ecosystem strengthening IP portfolio management demand feeds back into R&D. By co-building joint labs
and optimizing talent recruitment and development with key clients to deeply analyze pain points in sectors Handler’s Invention Patent Certificates (Selected)
mechanisms. This consolidates R&D foundations such as power and emergency response we continu-
achieves breakthroughs in intelligent and digital ously expand our product portfolio through proactive
technologies advances domestic substitution of market exploration. This enables us to deliver innova- Performance Highlights
high-end core components and elevates product tive integrated solutions that maximize customer
differentiation industry leadership and societal value. satisfaction while driving the advancement of
emergency response industries.As of the end of the Reporting Period
the Company has been awarded and
2 National Science and Technology 5 Provincial/Ministerial Science and
Progress Awards (Second Class) Technology Progress Awards
Process governance (dynamic control) Support system
with an active IP portfolio comprising:
Deepening product and technological innovation with Implementing a three-dimensional framework of
a market demand orientation precisely identifying talent-capital-culture synergy. We recruit and cultivate 333 valid patents (126 inventions 191 utility models 16 designs)
differentiated needs in sectors such as leasing and top technical talent while retaining them to establish a
power through industry-specific research initiatives talent pipeline strengthen financial support through
and enabling rapid market response via an integrated policies such as additional tax deductions for R&D
“R&D-Transformation-Application” innovation system. expenses and foster a culture of responsibility via
initiatives such as Quality Month and ethics training 40 7
programs. This establishes a sustainable development registered software copyrights PCT-authorized international patents
paradigm for strategic emerging industries.“Talent-ste
m
Sy36 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 37
Sharing Development Experience
Handler actively engages in industry associations to advocate for sector development while sharing its experience and achievements at major
Case Establishing a tiered IP training system to strengthen innovation protection capabilities industry events to foster collective progress. Key participation in 2024 included:
In 2024 the Company developed a tiered intellectual property training system delivering specialized IP programs for R&D
marketing and other key functions. With over 80 participants trained the initiative significantly enhanced the IP competency of
core employees. This system has effectively reinforced the implementation of the Company's technology-driven differentiation
strategy while substantially strengthening innovation protection capabilities. 2024.4
Wuhan International Emergency Safety Expo
Collaborative Advancement with Industry Partners
The Company is committed to fostering an open and synergistic industrial ecosystem. By actively engaging in industry affairs standard system
development and technological paradigm evolution we have institutionalized corporate practices into baseline frameworks for sustainable
industry development driving consensus on responsibility and coordinated actions across the value chain.
2024.12
In recent years the Company has accelerated its strategic presence in the emergency response sector. In December 2024 the China Safety The Third Member Congress of the China Safety Industry
Industry Association convened its 3rd Member Congress in Xuzhou City Jiangsu Province where Handler was elected as a Vice Chairman Unit Association and High-Quality Development Seminar on
of the newly appointed leadership.
2024.6 Safety and Emergency Industry
Standardizing Industry Practices Guangzhou International Emergency Safety Expo
Through active participation in drafting national industry and consortium standards and technical specifications the Company shares its
expertise to establish industry benchmarks and drive technological advancement.
2024.11
2024.11 The Fourth Session of the Fourth Member Congress of
the Decoration and Aerial Work Machinery Branch of
bauma CHINA (Shanghai)
China Construction Machinery Association (CCMA) and
the 2024 Annual Conference
Handler participated in the revision of the Mobile Elevating Handler participated in drafting the Mobile Elevating Work
Work Platforms—Design Calculations Safety Requirements and Platforms—Operator's Controls—Actuation Displacement
Test Methods (GB/T 25849-2024) Location and Method of Operation (GB/T 43601-2024)38 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 39
Supply Chain Management Product Liability
Handler strategically prioritizes supply chain management as a cornerstone of corporate development recognizing that a high-performing In the aerial work vehicle sector Handler has pioneered a unique business model grounded in "R&D innovation as the cornerstone differentiat-
supply chain is fundamental to its sustainable growth. Guided by a win-win philosophy we maintain equitable partnerships with suppliers of all ed design and customization as the core flexible manufacturing as the support and refined services as the guarantee". Committed to the
scales with particular emphasis on empowering SMEs. Our approach focuses on: Establishing long-term stable collaborations streamlining intelligent equipment manufacturing sector the Company has established itself as an industry expert and strives to lead as a pioneer in the field.procurement processes through digital transformation implementing rigorous supplier evaluation and management systems and ensuring The Company upholds integrity in all operations positioning itself as an architect of societal well-being. While pursuing professional excellence
reliable and efficient raw material supply. Handler actively conducts technical exchanges and collaborates with suppliers. Through initiatives we remain dedicated to generating social value through ethical business practices achieving sustainable synergy between corporate growth
such as organizing Supplier Annual Conferences the Company empowers suppliers to enhance production capabilities collaboratively building and societal advancement.a more competitive supply chain system to provide a solid foundation for the enterprise’s high-quality development.In 2024 the Company leveraged external expertise to vigorously advance supply chain management consulting. By addressing gaps in market- Product Quality Management
ing plan accuracy improvement optimizing planning computation models enhancing production BOM precision resolving component quality
issues promptly strengthening supplier on-time delivery assessments and improving supplier management capabilities we systematically The Company strictly complies with the Product Quality Law of the People's Republic of China and other relevant laws regulations and provisions.revised internal supply chain processes. This initiative focused on proactively identifying and resolving upstream challenges implementing Upholding the quality policy of “Service—Timely and Effective Pursuit—Customer Satisfaction” we continuously improve our quality manage-
design finalization cycle time improvement safety stock management and vendor-managed inventory (VMI). Additionally we intensified ment system and mechanisms based on the Quality Management Systems (GB/T 19001-2016) and the Implementation Rules for Compulsory
performance evaluations for suppliers and procurement personnel achieving significant progress in assembly complete kit rates. Product Certification – Motor Vehicles (CNCA-C11-01:2020). This comprehensive framework covers all stages including raw material procure-
ment production control responsible sales and R&D and after-sales service establishing a company-wide all-encompassing and end-to-end
quality management model. Through this systematic approach we consistently enhance product and service quality.Quality Implemen-
tation
Objectives Product Delivery Satisfaction Target Standards Customer Complaint Resolution Rate
98%100%
Customer Service Satisfaction Rate Target Customer Service Satisfaction Rate
98%≥98%
Handler’s Quality Management Objectives and Implementation Standards40 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 41
Quality Management System Customer Rights and Services
Since its inception the Company has introduced quality management system standards. By rigorously adhering to third-party certified system Handler regards customer rights protection and service innovation as core drivers of sustainable development. Upholding the business philoso-
standards the Company has refined its quality management organizational structure and established the Quality Management System Control phy of “Committed to Customer Success” the Company adheres to a product development strategy centered on “customer and technologyProcedures. We continuously enhance our end-to-end quality management system covering R&D production and service. By defining measur- extension”. This approach ensures products and services closely align with customer needs while continuously upgrading intelligent service
able quality benchmarks for design manufacturing and inspection Handler achieves full-process quality control from raw material procure- capabilities to create additional value and cultivate new market opportunities. We strive to balance economic prosperity social progress and
ment to after-sales service consistently maintaining industry-leading product pass rates. environmental stewardship to foster harmonious and sustainable growth.
2024 Quality Enhancement Initiatives
To safeguard customer equity the Company strictly adheres to legal and ethical business practices establishing a long-term strategic partner-
In 2024 the Company innovatively established a tripartite mechanism – integrating digital empowerment lean operations and specialized ship ecosystem with suppliers and customers. Leveraging a flexible model of “Customized Production + Predictive Mass Production” we ensure
initiatives – within its annual quality management enhancement efforts. This framework has transformed quality management practices personalized delivery while enhancing resource utilization efficiency achieving industry-leading reductions in customer lead times. Additionally
shifting from reactive responses to proactive prevention and evolving from localized optimization to system-wide enhancement. It has not only the Company integrates social responsibility into service practices conducting regular customer training and safety supervision to ensure
significantly improved product reliability and customer satisfaction but also cultivated a quality-centric sustainable competitive advantage for products comply with national safety standards throughout their life cycles. Intelligent monitoring technologies are employed to mitigate
the enterprise. equipment operation and maintenance risks ensuring the harmonious advancement of customer rights protection and sustainable develop-
ment goals.Digital Empowerment Lean Operations Specialized Initiatives After-sales Services
The Company has proactively established a “15-minute response + 5-hour onsite arrival” itinerant after-sales service mechanism. Leveraging a
Upgrade the ERP system and Deepen the application of lean I m p l e m e n t t a r g e t e d q u a l i t y nationwide technical service network and digital coordination platform we provide customers with sustained technical support and fault
implement the MOM project to management principles establish enhancement programs for key resolution beyond standard warranty periods delivering on the commitment of “zero-distance service 24/7 protection”.enhance the integration of IT and incentive programs to recognize products using the insulated vehi-
industrial processes in manufac- and reward employee-driven quali- c le pro ject as a model . Form Under the direct management of the Technical Service Center the Company operates eight dedicated service centers in Xuzhou Shijiazhuang
turing thereby advancing smart ty improvements and foster a cross-departmental quality task Guangzhou Xi'an Nanjing Nanchang Quanzhou and Kunming complemented by 12 mobile service stations. This multi-tiered service network
manufacturing capabilities. company-wide cul ture where forces to strengthen full-lifecycle of 20 strategically located nodes ensures nationwide coverage with a guaranteed 5-hour onsite arrival window for after-sales service.“every employee champions quali- quality control spanning fromty”. product design to after-sales
service. Headquarters Service
Hotline WeChat Video
Experts Specialists
15-MINUTE 5-HOUR
Handler’s 2024 Quality Management Enhancement Mechanism RESPONSE
Handler Service Emergency
ONSITE ARRIVAL
operation Service Technical Center
Official Account
2025 Quality Enhancement Directions Video Resources
Stations
The Company firmly adheres to its three-year strategic development plan continuously implementing the “technology-driven differentiation” Handler’s “15-Minute Response + 5-Hour Onsite Arrival” Proactive Itinerant After-Sales Service Mechanism
strategy. With technological innovation as the engine and targeted quality enhancement initiatives as the focal point it integrates strategic
objectives with problem-solving approaches. By systematically advancing five key areas—technological innovation market expansion quality Responsible Marketing
upgrading intelligent operations and service optimization—the Company consistently enhances product competitiveness and value creation
capabilities injecting robust impetus into sustainable development. The Company has established a comprehensive responsible marketing management system that spans the entire marketing process. This
system ensures the compliance and transparency of all marketing activities through a framework of institutional controls process management
Specialized
Smart Operations Enhance and technology empowerment in strict accordance with laws and regulations such as the Advertising Law of the People’s Republic of China and the Increase R&D Strategic Market Quality
investment Positioning Enhancement Transformation service value Anti-Unfair Competition Law of the People’s Republic of China and other relevant regulatory requirements.Program
Policy Constraints Process Governance Technology Empowerment
The Company's policies and proce- Implement a Three-Tier Review and Leverage AI platforms to automatically
Concentrate on break- Deepen key market Focus on resolving Conduct supply chain Strengthened After- dures strictly prohibit false advertising Approval Process: Idea Generation – detect and flag non-compliant terms
throughs in core tech- expansion and busi- c r i t i ca l i ssues and management consul- market Services and exaggerated claims and fraudulent Copywriting – Release. (e.g. superlatives like “best” “first” ornologies and bolster- ness structure optimi- improving van prod- tations and drive the Business Model Inno- bidding activities. Establ ish standardized customer exaggerated claims such as “100%ing R&D capabilities. zation. uct quality. implementat ion of vation. All product features and data must be profile management and contract effective” ). Implement trigger mecha-
smart manufacturing substantiated by official test reports information access protocols. n isms for immediate removal of
projects. from accredited authorities. c o n t e n t c o n t a i n i n g p r o h i b i t e d
keywords ensuring real-time compli-
ance.Handler’s 2025 Quality Enhancement Directions
Handler’s Responsible Marketing Management42 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 43
Customer Satisfaction Enhancement Employee Rights and Interests Protection
The Company adheres to the “Customer-First” service concept continuously improving service response speed and quality through three key
initiatives: building a nationwide service network strengthening professional team construction and promoting digital service transformation.A high-caliber talent pool serves as the cornerstone for Handler to sustain rapid growth and maintain its core competitiveness. Handler strictly
Service network Service capability Service digital complies with labor and social security laws and regulations including the Labor Law of the People's Republic of China the Labor Contract Law of
development enhancement transformation the People's Republic of China and the Social Insurance Law of the People’s Republic of China. Guided by a people-centric philosophy the Company
advocates the style of "honest man and earnest work". We are dedicated to upholding employee rights and interests promoting equitable
The Company has optimized its nation- The Company has innovatively imple- The Company has developed a smart employment practices and ensuring transparent career advancement opportunities for all employees fostering a fair environment for profes-
wide network of agents and mainte- mented a “One-on-One Mentorship” APP offering features such as real-time sional development. Furthermore we actively support employee well-being through a variety of initiatives designed to enhance job satisfaction
nance hubs launching industry-wide training program complemented by a parts inventory inquiry self-diagnosis and promote a harmonious balance between corporate objectives and individual aspirations ultimately maximizing both employee and organi-
service outreach campaigns such as technician skill certification system and and automated troubleshooting lead- zational value.“Service Tour for the Leasing Industry”. regular technical workshops to culti- ing to significant improvements in
By offering value-added services like vate a high-caliber service team. service efficiency and customer experi-
complimentary filter replacements and ence. Employee Rights and Interests and Well-being
wear-and-tear parts customer experi-
ence has been significantly enhanced. Handler prioritizes the protection of employee rights and interests by maintaining lawful and compliant employment practices and standardized
labor policies. The Company champions equal employment opportunities cultivating a diverse workforce and fostering a work environment free
from discrimination retaliation harassment and any form of abuse. Handler strictly prohibits child labor and rejects all forms of forced or
compulsory labor. The Company diligently implements regulations concerning maternity and lactation leave safeguarding the rights of female
Performance Highlights
employees during pregnancy and the postpartum period.In 2024 The Company consistently optimizes its workforce composition to ensure a balanced representation of gender age and educational
background thereby cultivating a truly diverse and inclusive workplace. As of the end of the Reporting Period the Company employed a total of
the Company’s service satisfaction rate reached 797 individuals.
99.09 % hitting a record high and fully demonstrating the outstanding efficacy of its service system.
12%15%16%
Data Security and Privacy Protection Employee Employee Structure Structure
by Gender by Age
Under 30
Handler is committed to upholding data security and privacy and strictly adheres to laws and regulations such as the Cybersecurity Law of the 88% Male 69% 30-50
People's Republic of China the Personal Information Protection Law of the People's Republic of China and the Data Security Law of the People's Female Above 50
Republic of China as well as other relevant regulatory requirements. In alignment with its information security management system the Com-
pany has established institutional frameworks that govern the entire data lifecycle. These frameworks standardize operational criteria and
procedures for critical stages including data collection storage transmission and destruction. Furthermore the Company employs technical
safeguards such as data masking and encrypted transmission to comprehensively implement a robust protection system ensuring informa-
tion security data integrity and privacy.
2.63%12.05%3.76%47.05%29.49%
Performance Highlights
14.81% Employee Employee
Professional Production staff Educational
Composition Sales staff Attainment Master's degree or higher
In 2024 Structure Structure
Technical staff Bachelor's degree
the Company experienced and 23.46% 37.39% 29.36%Administrative staff Junior college
0 Finance staff Other data security incidents 0 customer privacy breaches.44 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 45
Employee Rights and Interests Protection In August 2023 while formulating its three-year strategic development plan Handler launched a new restricted stock incentive plan granting
20.8 million restricted shares to 80 eligible participants. On September 20 2024 Handler’s Sixth Board of Directors and Sixth Board of Supervi-
In 2024 Handler continued to strengthen team and talent development establishing robust mechanisms for talent cultivation recruitment and sors convened their respective fifth meetings to review and approve the Proposal on the Fulfillment of Conditions for the First Vesting Period of the
internal mobility. The Company has implemented a competitive total rewards system that balances short-term incentives with long-term value Initial Grant of the 2023 Restricted Stock Incentive Plan. The vesting registration was completed on October 16 2024 granting a total of 6.656
creation complemented by a performance management and incentive framework designed to continuously optimize its human capital. million shares to 80 employees. Furthermore on August 13 2024 Handler granted 4.16 million Type II restricted shares to 23 eligible
participants at an issue price of RMB1.93 per share. By implementing equity incentive plans Handler enhances its long-term incentive mecha-
nisms attracting and retaining top talent fully engaging its workforce and enabling employees to share in the benefits of the Company's
Compensation Management Framework
Performance Management System sustainable growth. This effectively aligns the interests of shareholders the Company and core team members focusing all stakeholders on the
Ensure fair and competitive compensation
Align performance with compensation through long-term success of Handler and the achievement of its strategic and operational objectives.through value assessment and market bench- Foster an goal setting and feedback mechanisms.marking. employee rights
protection
mechanism Employee Benefits Guarantee
that balances
Position Value Evaluation equity Incentive mechanism Handler is dedicated to providing a diverse and comprehensive employee benefits program that addresses the economic material and and incentives
Activate organizational vitality through differ- health-related needs of its workforce. Handler’s well-structured benefits program not only enhances employee satisfaction and organizational Develop scientific position grading and salary
entiated incentive programs. performance but also fosters long-term sustainable human capital thereby underscoring its role as a socially responsible corporate leader.curves using the IPE4 tools.Legal Rights Quality of Life Humanistic Care
Handler’s Employee Rights and Interests Protection System Protection Dimension Assurance Dimension Dimension
Establish statutory social security Address employee housing Establish an Employee Health
system (Six Insurances and Two needs through innovative solu- Management Program with
Funds). tions including interest-free annual physical exams union
Compensation management system home loans and housing subsi- activities and holiday allowanc-
dies. es.The Company employs a “Value Assessment – Compensation Benchmarking – Dynamic Adjustment” approach to
Comprehensive Support System
ensure employees receive fair competitive and performance-based compensation.
(Catering & Transportation)
Handler’s Employee Benefits System
Position value evaluation
The Company utilizes the innovative IPE4 methodology combined with regression analysis to construct a scientific
job architecture and compensation structure. This ensures internal equity across diverse roles including manage-
ment technology production and sales while maintaining external competitiveness through regular industry
compensation surveys.Performance management system and incentive mechanismHandler has established a robust full-cycle performance management system based on “Goal Setting – ProcessManagement – Performance Feedback”. This system promotes a high-performance culture by deeply integrating
departmental and individual performance indicators within a structured management framework. The framework
incorporates an annual cycle of objective setting mid-year progress reviews and comprehensive year-end evalua-
tions enabling a clear and direct linkage between performance outcomes and compensation adjustments. This
system underscores Handler's commitment to recognizing the value of employee contributions and effectively
fosters organizational vitality through differentiated incentives providing a strong foundation for sustainable
development.46 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 47
Employee Development and Training Safety Management System
Demonstrating its commitment to international best practices Handler achieved alignment with international standards as early as 2009. The
Handler recognizes employee development and growth as essential to its long-term success. The Company offers equitable and diverse Company maintains effective operation of its ISO 45001 Occupational Health and Safety Management System certification. A multi-tiered safety
development opportunities and targeted training programs enhancing the “management and professional” dual-career path system. A management structure is in place closely aligned with annual work safety objectives. Safety responsibility agreements are signed at each
structured talent cultivation and succession management framework safeguards employee career development rights while adhering to management level clearly defining responsibilities and accountability. Furthermore the Company has optimized its full-cycle safety manage-
principles of fairness and sustainability. Handler promotes employee competitiveness and strengthens its talent pipeline through a dual-track ment system in accordance with the Work Safety Management System.approach of “academic advancement + skills certification”. This systematic approach to talent development ensures a positive synergy between
individual growth and organizational advancement providing a solid foundation for sustainable development.Strategic Embedding safety accountability from strategic decision-making to frontline execution with continuous manage-
Prioritization ment system optimization
Case Encouraging employee skill enhancement to strengthen organizational talent reserves
Innovatively integrate Heinrich's Law and the 'Four No-Overlook' Principle to strengthen root-cause governance.Enhance
Handler places a high value on employee personal growth and career advancement. To meet the diverse learning needs of its Establish a full-cycle safety management closed-loop system (Prevention - Response - Improvement) including: Management
employees Handler actively encourages participation in academic improvement programs skill enhancement training and Systems near-miss incident traceability and analysis mechanisms dynamic hazard control and accountability clarification
professional certification initiatives with the goal of building a high-quality and professional workforce. mechanisms five-dimensional inspection protocol regularized safety training mechanisms.Each year Handler provides a number of fully-funded postgraduate training opportunities offering valuable learning opportuni-
ties for employees seeking to further their education. In addition the Company provides strong support for employees who
independently pursue academic or skills-based training in their professional fields. Upon successful completion of studies and Implement
certification employees are eligible for reimbursement of 50% of their tuition fees. risk-tiered Dynamic hazard identification assessment and monitoring
management
Occupational Health and Safety Individual Achieve vertical penetration and horizontal collaboration of safety responsibilities through cmprehensive safety
Safety responsibility checklists Risk-tiered control mechanisms
Account-
Handler prioritizes work safety above all else. In strict compliance with applicable laws and regulations including the Work Safety Law of the ability Enforce a multi-level safety accountability system with signed safety responsibility agreements at all levels.People’s Republic of China the Law of the People's Republic of China on the Prevention and Control of Occupational Diseases and the Measures for the
Administration of Contingency Plans for Work Safety Accidents. the Company implements robust internal management procedures such as the
Work Safety Management System and the Environmental and Occupational Health and Safety Performance Monitoring and Control Procedures. This
commitment ensures a globally aligned and standardized safety and occupational health management system. Through the systematic Continuous
allocation of responsibilities implementation of science-based risk prevention and control measures and the promotion of a company-wide Improvement Through Five-dimensional Inspection Mechanism
safety culture Handler strives to enhance the precision and effectiveness of its workplace safety management aiming to provide a safe and Cyclical Multi-level Safety Training & Organization-wide Safety Culture Development
healthy working environment for all employees and to establish a benchmark for safety management within the industry. Enhancement
Handler’s Safety Management System
Occupational Health Practices
Handler consistently prioritizes employee occupational health management. In strict accordance with the Law of the People’s Republic of China on
the Prevention and Control of Occupational Diseases and other relevant regulations the Company integrates occupational health risk identification
into its safety management processes. The Company has established a comprehensive occupational health management system that includes
various safety training programs and hazard identification initiatives. Additionally we also organize diverse health education seminars and
targeted medical check-ups while continuously optimizing workplace environments and working conditions to safeguard the overall health
safety and well-being of our employees.48 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 49
Governance
Upholding Prudent Operations
to Safeguard Enterprise
Development
Corporate Governance 50
Sustainable Development Governance Mechanisms 53
Business Conduct 54
Compliance and Risk Management 57
SDGs addressed in this chapter50 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 51
Corporate Governance Remuneration Governance for Directors Supervisors and Senior Management
Handler maintains a Board Remuneration and Appraisal Committee (comprising three directors) governed by the Implementation Rules of the
Board Remuneration and Appraisal Committee. This structure establishes a robust and equitable framework for evaluating and compensating the
Handler is committed to sound corporate governance principles adhering strictly to all relevant laws and regulations. The Company has directors supervisors and senior management.established a well-defined “Three Committees and One Tier” governance structure (Shareholders’ Meeting Board of Directors Supervisory
Board and Senior Management) ensuring efficient and effective governance mechanisms. Furthermore the Company prioritizes transparent In April 2024 Handler’s commitment to standardized compensation practices was further demonstrated through the review and approval of the
information disclosure and proactive engagement with investors protecting shareholder rights and building a robust foundation for sustain- Proposal on the 2024 Remuneration Plan for Directors the Proposal on the 2024 Remuneration Plan for Supervisors and the Proposal on the 2024
able growth. Remuneration Plan for Senior Management. Directors: Compensation is determined based on a combination of industry benchmarks regional
economic performance and specific company performance. Supervisors: Compensation is based on position years of service and performance
Governance System assessment outcomes. Senior Management: Compensation includes a base salary annual performance bonuses and performance-based
incentives tied to specific responsibility agreements.Handler operates in full compliance with the Company Law of the People's Republic of China the Securities Law of the People's Republic of China andthe Code of Corporate Governance for Listed Companies. The Company’s governance framework centered on the “Three Committees and One Remuneration Decision-Making Processes and Determination Basis for Directors Supervisors and Senior Management:Tier” structure is formalized through the Articles of Association of Xuzhou Handler Special Vehicle Co. Ltd. and related internal regulations.Remuneration Decision-making Remuneration Determination
Through effective collaboration among the Shareholders’ Meeting Board of Directors Supervisory Board and senior management Handler procedures for Directors Basis for Directors Supervisors
has established a governance system characterized by clear delineation of responsibilities mutual checks and balances and robust accountabil- Supervisors and Senior Management and Senior Management
ity. To further enhance governance effectiveness the Company has established three special committees under the Board of Directors: the The compensation of directors and supervisors is decided by Remuneration is determined based on the Company's
Strategy Committee the Remuneration and Appraisal Committee and the Audit Committee. These committees provide multi-faceted support the General Meeting of Shareholders. profitability as well as the division of responsibilities and
for key decision-making processes strengthening the scientific rigor foresight and strategic alignment of board decisions. The compensation of senior management is decided by the performance of directors supervisors and senior manage-
Board of Directors. ment. Performance indicators are evaluated by the
Performance Highlights Remuneration and Appraisal Committee.During the Reporting Period Protection of Shareholder Rights and Interests
Handler held the following meetings: Annual General Meeting and Handler places a high priority on protecting shareholder rights and interests. In strict compliance with laws and regulations including the
Company Law of the People’s Republic of China and the Securities Law of the People's Republic of China as well as the provisions outlined in the
3 Shareholders’ Meetings 1 2 Extraordinary General Meetings Articles of Association Handler promotes standardized operations safeguards the Company’s overall interests and protects the legitimate rights
and interests of all shareholders with particular attention to minority shareholders.To strengthen shareholder rights and interests Handler’s Articles of Association include specific clauses on shareholders' right to information.
11 3 The Company also facilitates minority shareholder participation in corporate governance through online voting at shareholder meetings. These
Board of Directors Meetings Remuneration and Appraisal Committee Meetings institutional arrangements not only guarantee democratic and transparent decision-making but also enhance the influence of minority
shareholders on major corporate decisions.
7 and Information Disclosure
Audit Committee Meetings 11 Supervisory Board Meetings
Handler adheres to the Company Law of the People’s Republic of China the Securities Law of the People's Republic of China the Work Guidelines for
the Investor Relations Management of Listed Companies the Measures for the Administration of Information Disclosure by Listed Companies and the
Rules Governing the Listing of Stocks on ChiNext of the Shenzhen Stock Exchange. Consistent with these regulations and the Company's specific
Board of Directors Composition circumstances Handler has established the Information Disclosure Management System the Internal Reporting System for Major Information and
the Registration and Management System for Insiders of Inside Information. These systems are designed to standardize information disclosure
Handler’s Board of Directors strictly adheres to the principles of meritocracy diversity and inclusion in the director selection process. Director practices enhance the management of information disclosure and protect investors’ right to know and other legitimate rights and interests.candidates are rigorously selected based on the Company's strategic objectives and practical operational needs. The Company comprehensively
assesses candidates’ age educational background professional expertise and industry experience to ensure a diverse board composition that The Chairman of the Company has ultimate responsibility for information disclosure. The Secretary of the Board of Directors as the primary
aligns with business requirements broadens decision-making perspectives and enhances board effectiveness and executive capabilities. person in charge of information disclosure manages all related affairs. The Company’s Securities Department under the direct leadership of
the Secretary of the Board of Directors handles the daily management of information disclosure. Key components of Handler’s information
The Board of Directors consists of 9 members (including 3 female directors) with 3 independent directors. Board members include professionals disclosure include regular reports (Annual Report Interim Report and Quarterly Report) and ad hoc announcements (e.g. Resolutions of the
with expertise in finance law and corporate management possessing the knowledge skills and qualities necessary to effectively perform their Board of Directors Resolutions of the Supervisory Board Resolutions of Shareholders' Meetings and Significant Event Notices).duties and provide strategic oversight.In 2024 Handler made a total of 179 disclosures ensuring that all information disclosures throughout the year were legal compliant and free
from any false records misleading statements or material omissions.52 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 53
Investor Relations Sustainable Development
Handler is committed to maintaining strong investor relations by adhering to all relevant laws regulations and the provisions outlined in its
Articles of Association. The Company has established the Investor Relations Management System to standardize and enhance these activities. The Governance Mechanisms
Company’s investor relations are structured with the Secretary of the Board of Directors overseeing investor relations management. The
Securities Department functions as the operational unit responsible for the daily management of investor interactions. Guided by a strong commitment to sustainable development Handler integrates these principles into its core corporate strategy and business
operations. The Company aims to create long-term sustainable value for all stakeholders by deepening its ESG management practices and
In addition Handler has established diversified communication channels with investors. Through a multi-level and comprehensive communica- contributing to high-quality sustainable economic and social development.tion system the Company ensures timely and transparent two-way communication regarding critical information including development
strategy business results and R&D advancements.Sustainability Strategy Implementation
Performance Highlights
Handler is dedicated to implementing national strategic objectives by deeply embedding
sustainable development principles into all facets of its corporate governance and operations.During the Reporting Period Taking a dual domestic and international perspective Handler leverages scientific and Differentiated Digital-
Intelligent
technological innovation as its primary driver supported by advanced manufacturing capabil- Competition Transition
ities and guided by a commitment to green development. This approach enables the Compa-
Handler addressed hosted and conducted
ny to build a dynamic management system that fosters the coordinated advancement of ESG
102 6 2 factors. By integrating stakeholder needs with the evolving requirements for new quality Green Human- inquiries through the EasyIR platform investor exchange meetings online performance briefings Centricproductive forces Handler is building a sustainable development ecosystem that generates Development Development
both economic benefits and social value.The Company has established a “Four-Dimensional Synergy” sustainable development
practice system implementing corporate sustainable development from four aspects: Handler’s Four-Dimensional Synergy Framework
Interactive differentiated competition digital-intelligent transition human-centric development and for Sustainable Development Practices
Legal Disclosure Channels Communication Platforms Proactive Engagement Mechanisms green development to enhance its core competitiveness.Timely release of significant infor- Integration of offline events such Active participation in industry
Differentiated competition Digital-intelligent transition
mation through regular reports as shareholder meet ings and events such as brokerage strategy
and ad-hoc announcements. investor exchanges and online meetings to proactively communi- Handler is committed to a sustainability strategy centered Handler actively pursues sustainable development by
channels including performance cate the Company's value proposi- on “technology-driven differentiation”. The Company leveraging the Fourth Industrial Revolution and accelerat-
briefings the EasyIR platform and tion. actively shapes industry standards by leading significantly ing its transition to intelligent digitally-driven manufactur-
direct telephone consultations. contributing to or participating in the drafting of national ing processes. The Company enhances efficiency through
and industry standards for products such as aerial work production line upgrades and intelligent transformation of
vehicles aerial work platforms power supply vehicles key flexible production processes accelerates the develop-
Handler’s Diversified Investor Communication Channels distribution vehicles and fire trucks. ment of smart manufacturing and promotes a service-ori-
ented manufacturing model through digital and intelligent
technologies.Human-centric development Green development
By continuously refining its organizational structure Handler explores innovative green development pathways
enhancing incentive mechanisms and investing in talent developing products such as aerial tethered UAV fire trucks
cultivation and team building Handler supports its innova- that reduce water consumption by over 50% mobile energy
tive trajectory. storage vehicles with peak-shaving and valley-filling
capabilities streetlight maintenance vehicles equipped
with solar panels and is advancing the development of
low-energy alternatives such as hydrogen-powered
generators.54 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 55
Business Conduct Anti-Corruption Oversight and Inspections
Handler conducts regular internal anti-corruption inspections strengthens daily oversight through various means and
Handler is dedicated to strengthening its business ethics management system placing integrity and compliance at the heart of its operational utilizes a closed-loop management mechanism of “inspection - rectification - accountability”. For violations the Compa-
principles. The Company promotes a fair and competitive market by rigorously regulating business conduct through robust anti-bribery and ny applies a tiered approach using measures such as interviews education rectification and accountability based on
anti-corruption mechanisms. Upholding accessible reporting channels we firmly oppose all unethical practices and are committed to fostering the severity of the circumstances.a trustworthy transparent and sustainable business environment.Anti-Corruption and Integrity Building
Handler strictly adheres to a comprehensive suite of laws and regulations including the Criminal Law of the People’s Republic of China the Compa- Supplier Integrity Management
ny Law of the People's Republic of China the Oversight Law of the People’s Republic of China the Law of the People's Republic of China on Administrative
The Company firmly monitors the entire process of supplier corruption requiring suppliers to sign integrity commit-
Discipline for Public Officials and the Regulations on Integrity in Professional Conduct for Leaders of State-Owned Enterprises. The Company has
ment letters and incorporating these into their performance evaluations. A blacklist system for non-compliant suppliers
established a multi-dimensional collaborative oversight system to enhance anti-corruption management. By establishing cross-departmental
has been established along with hierarchical disciplinary measures to uphold a fair and competitive market environ-
collaboration mechanisms Handler effectively consolidates oversight resources creating a closed-loop supervision system encompassing
ment and ensure the healthy and stable operation of the supply chain.pre-emptive prevention in-process control and post-event accountability thereby continuously improving the effectiveness of compliance
management.Handler’s anti-corruption practices include signing Enterprise Cooperation Integrity Agreements with relevant parties and securing Employee
Integrity Commitment Letters from 205 employees. These agreements encompass senior executives marketing and sales personnel after-sales
service staff procurement directors and personnel R&D directors and designers finance directors and deputy directors general management Anti-Unfair Competition
directors and deputy directors/office directors and equipment safety officers and information technology personnel.Handler consistently adheres to laws and regulations including the Anti-Unfair Competition Law of the People’s Republic of China and the Anti-Mo-
nopoly Law of the People's Republic of China to regulate its business activities and employee conduct. The Company firmly opposes unfair compe-
tition practices such as false advertising and trade secret infringement striving to maintain a fair just and transparent market competition
Anti-Corruption Risk Management environment.Handler maintains a zero-tolerance stance against corruption implementing dedicated integrity risk prevention
According to internal policies Handler requires all employees to uphold the principles of integrity and legality in all business activities. In market-
initiatives in key operational areas such as procurement and marketing. The Company operates a robust procurement
ing the Company adheres to the fundamental principles of integrity and transparency strictly guaranteeing the authenticity and accuracy of all
bidding management system empowering all employees and bidders to monitor the bidding and implementation
marketing information while prohibiting the dissemination of any false or misleading information. Employees are clearly instructed to obtain
processes. Any irregularities discovered can be directly reported to the General Manager. The Audit Department is
business opportunities through fair and legal competition with strict prohibitions against winning business through improper means such as
responsible for preparing special reports and addressing any abnormal issues arising during the bidding process.offering undue benefits. Furthermore Handler prohibits employees from exchanging competitively sensitive information such as product
prices and costs with competitors illegally obtaining competitors' confidential information or maliciously spreading false information about
competitors or other products and services to ensure the fairness and impartiality of market competition.Integrity Education and Training
Handler views integrity education as a cornerstone of its anti-corruption efforts providing a comprehensive anti-cor-
ruption training program that covers all employees with an emphasis on key positions. Through systematic and
ongoing training the Company cultivates a strong ethical foundation equipping all employees to resist corruption.During the Reporting Period
Handler conducted reaching
2 integrity training sessions 205 participants56 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 57
Reporting Mechanism Compliance and Risk Management
In order to maintain the Company's good business order and the legitimate rights and interests of employees Handler continuously optimizes
the management process for whistleblowing acceptance and investigation ensuring that all types of violations can be promptly and effectively
Handler places a high priority on compliance and risk management establishing a comprehensive compliance management system to
addressed.strengthen its compliance culture and enhance employee awareness. Furthermore the Company rigorously adheres to relevant regulations
refining its risk management and internal control systems by establishing multi-layered safeguards for precise risk mitigation. By optimizing
In practice the Company ensures that reported issues are promptly escalated to relevant departments through clearly defined accountability at
internal control processes we ensure sustainable corporate development.all levels. Investigations are conducted with impartiality and objectivity to ensure the accuracy and authority of the findings. Furthermore
Handler places high importance on whistleblower protection strictly keeping whistleblowing information confidential and safeguarding
whistleblowers’ legitimate rights and interests fostering an honest and upright corporate environment. Compliant Operations
Handler prioritizes compliance management by establishing a comprehensive multi-tiered compliance management system designed for the
Reporting Channels accurate identification timely alerting and effective mitigation of compliance risks thereby fundamentally preventing the occurrence of various
compliance breaches. Building upon existing structures the Company continuously optimizes and strengthens compliance through enhanced
Handler has established a comprehensive communication and complaint mechanism allowing employees to submit opinions and suggestions
mechanisms for review reporting corrective action whistleblowing and accountability. These improvements ensure effective policy enforce-
to department leaders and supervisors in charge. Additionally a parallel supervision mechanism is in place enabling employees to report
ment and comprehensive compliance integration across all business operations. Personnel in high-risk roles and critical functions are required
personal opinions suggestions and complaints to the General Management Department and Audit Department in accordance with relevant
to sign mandatory compliance pledges reinforcing accountability and clarifying responsibility boundaries thereby promoting the establish-
regulations.ment of a long-term compliance management mechanism.To ensure unimpeded and convenient reporting channels Handler provides multiple avenues including dedicated email addresses hotlines
Recognizing that a compliance culture is pivotal for sustainable corporate development Handler places a high priority on employee compliance
secure drop boxes and face-to-face consultations to safeguard whistleblowers and facilitate secure and efficient disclosure of concerns.training offering diversified training programs to enhance employee awareness and professional competence. The Company actively promotes
Dedicated personnel are assigned to receive and handle whistleblowing information regularly summarizing and forming work records and
and practices a compliance philosophy involving all employees fostering a culture of proactive and self-driven compliance embedding compli-
conducting timely analysis research and disposal to ensure efficient resolution of whistleblowing matters.ance values deeply within the organization and establishing a solid cultural foundation for high-quality corporate growth.Whistleblower Protection
To effectively safeguard whistleblowers' legitimate rights and interests and create a conducive supervision environment Handler actively
improves its whistleblower protection mechanism. The Company prioritizes the confidentiality of whistleblower information implementing
stringent measures to protect reporters' identities and the information they provide. Access to this information is strictly limited to authorized Case Shanghai Grumman Employees’ Compliance Training
personnel to prevent leakage or dissemination. During the handling of whistleblowing matters all involved staff and other relevant personnel
are required to strictly follow the work procedures properly keep whistleblowing materials and are strictly prohibited from disclosing the During the Reporting Period Shanghai Grumman conducted 12 compliance training sessions covering 172 participants with a
identities of whistleblowers and the content of whistleblowing matters to the reported parties and other irrelevant personnel. total duration of 20 training hours. The training program included the dissemination of the Risk Assessment Guidelines for
Equipment Procurement Contract Performance and Quality Management System and Qualification Supervision Requirements for
Furthermore Handler explicitly prohibits any form of retaliation against whistleblowers categorizing such acts as severe violations of corporate Equipment Manufacturers as well as legal education and training including the prevention of enterprise secret risks and the
policy. For acts of retaliation causing adverse consequences Handler will initiate accountability investigations in accordance with laws and Government Procurement Law.regulations imposing disciplinary sanctions commensurate with the severity of the offense thereby safeguarding whistleblowers' legitimate
rights and ensuring the integrity effectiveness and fairness of the reporting mechanism.Risk Management
Handler attaches great importance to risk management and actively constructs a robust risk management and internal control system. Through
multi-tiered safeguards with full-process penetration the Company implements precision risk mitigation to maintain risks within acceptable
thresholds thereby ensuring sustainable corporate development.Handler prioritizes enhancing internal controls. During the Reporting Period the Audit Department finalized the Internal Control Manual which
clarifies and standardizes internal control standards and operating procedures. Furthermore the Company continuously conducted audit work
completing over 30 audit projects covering key areas such as sales procurement and production at headquarters subsidiaries and affiliated
companies. We continuously tracked and inspected the rectification of issues raised in audit reports continuously optimizing existing internal
control management processes and strengthening the control of risk points. Moreover we implemented systematic internal control evalua-
tions to comprehensively assess the design and operational effectiveness of controls mitigating compliance risks and enhancing oversight in
critical areas.58 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 59
Appendices Indicators Unit 2024
Environmental performance
ESG Performance Overview Suspended solids (SS) emissions Ton 0.367
Total hazardous waste generated Ton 119.42
Total hazardous waste disposed Ton 121.40
Indicators Unit 2024
Hazardous waste discharge intensity Ton/RMB million revenue 0.075
Economic performance
Total non-hazardous waste generated Ton 976.70
Operating revenue RMB100 million 15.91
Net profit attributable to the shareholders of Total non-hazardous waste disposed Ton 976.70
the listed company RMB100 million 2.24
Non-hazardous waste discharge intensity Ton/RMB million revenue 0.614
Basic earnings per share RMB/share 0.23
Water consumption Ton 45683
Total assets RMB100 million 25.81
Circulating water consumption Ton 16730
Weighted average return % 15.59
Water consumption intensity Ton/RMB million revenue 28.71
Total Taxes Paid RMB100 million 1.06
Annual water conservation rate % 9.58
Environmental performance
Total environmental protection investment RMB10000 153.41
Total GHG emissions tCO?e 113
Number of environmental training sessions Sessions 2
Gasoline Ton 17.25
Number of environmental training participants Persons 60
Diesel Ton 224.40
Environmental training hours Hours 8
Natural gas Standard cubic meter 386934
Employee performance
Purchased electricity MWh 4035.59
Number of employees Persons 797
Total energy consumption tce 1105.14
Male Persons 698
Energy consumption intensity tce/RMB million revenue 0.694 Number of employees
by gender
Female Persons 99
Nitrogen oxides (NOx) emissions Ton 0.58
Aged under 30 Persons 124
Sulfur dioxide (SO2) emissions Ton 0.144
Number of Aged 30–50 Persons 550
Particulate matter (PM) emissions Ton 0.324 employees by age
Aged over 50 Persons 123
Volatile organic compounds (VOCs) emissions Ton 0.237
Production staff Persons 375
Total wastewater discharge Ton 11500
Sales staff Persons 187
Ammonia nitrogen emissions Ton 0.18 Number of
employees by Technical staff Persons 118
Chemical oxygen demand (COD) emissions Ton 2.22 professional
composition
Finance staff Persons 21
Biochemical oxygen demand (BOD) emissions Ton 1.1
Administrative staff Persons 96
Total phosphorus (TP) emissions Ton 0.02460 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 61
Content Index
Indicators Unit 2024
Employee performance
The Issue Index of the Self-Regulatory Guidelines No. 17 for Companies Listed on Shenzhen Stock Exchange— Sustainability Report (For Trial Implemen-
M a s t e r ' s d e gree or higher Persons 30 tation) issued by the Shenzhen Stock Exchange
Number of B achelor's degree Persons 235 Dimension No. Issue Chapter/Section
employees by
educational
background Junior college
Persons 234 1 Climate Change Response Climate Change Response
Others Persons 298 2 Pollutant Emissions Pollution Prevention and Ecological Protection
Proportion of females in management % 5 3 Waste Disposal Pollution Prevention and Ecological Protection
Employee turnover % 7.18 4 Ecosystem and Biodiversity Protection Pollution Prevention and Ecological Protection
Environment
Total training hours of employees Hours 16291 5 Environmental Compliance Management Environmental Compliance Management
Total number of employees trained Persons 661 6 Energy Utilization Resource Utilization Optimization
Average training hours per trained employee Hours/person 24 7 Water Resource Utilization Resource Utilization Optimization
Number of occupational health and safety training sessions Sessions 5 8 Circular Economy Resource Utilization Optimization
Number of emergency drills Time 4 9 Rural Revitalization Rural Revitalization and Social Contributions
Number of work-related fatalities1 Persons 0 10 Social Contribution Rural Revitalization and Social Contributions
Governance performance 11 Innovation-driven Development Innovation-Driven Development and Technology Ethics
Number of Board members Persons 9 12 Ethics in technology Innovation-Driven Development and Technology Ethics
Number of independent directors Persons 3 Social 13 Supply Chain Security Supply Chain Management
Number of female directors Persons 3 14 Equal Treatment of SMEs Supply Chain Management
Integrity education training sessions Sessions 2 15 Product and Service Safety and Quality Product Liability
Number of integrity education training participants Persons 205 16 Data Security and Customer Privacy Protection Data Security and Privacy Protection
17 Employees Employee Rights and Interests Protection
18 Due Diligence /
Sustainable 19 Stakeholders Engagement Corporate Governance
Development
Governance 20 Anti-commercial Bribery and Anti-corruption Business Conduct
21 Anti-Unfair Competition Business Conduct
1 Statistical scope: work safety accidents62 XUZHOU HANDLER SPECIAL VEHICLE CO. LTD. FOREWORD ENVIRONMENTAL SOCIAL GOVERNANCE APPENDICES 63
Suggestions and Feedback
Thank you for reading Handler’s 2024 Sustainable Development Report. To provide more valuable insights for you and other stakeholders as
well as to enhance Handler’s ESG management capabilities and standards we sincerely welcome your comments and suggestions on this
Report. Please provide your feedback through the following channels:
Xuzhou Handler Special Vehicle Co. Ltd.Address: No. 19 Baoliansi Road Xuzhou Economic and Technological Postal code: 221004
Development Zone Jiangsu Province China
Email: hlzzqb@xzhlz.com
1. Which of the following stakeholder groups apply to you
Governmental and regulatory agencies Shareholders and investors Customers Employees
Suppliers and other partners The public (media or communities) Industry association or business organization
Charity organizations Others
2. Do you think this Report adequately present Handler’s sustainability performance
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3. Do you think this Report adequately addresses the expectations and requirements of Handler’s stakeholders
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4. Do you think the quantitative information disclosed in this Report is objective truthful and effective
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5. Do you think this Report is clear and easy-to-read
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6. Do you think the layout design of this Report helps you understand relevant information
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7. What aspects of Handler’s ESG management and sustainability disclosure you think require further improvement or refinement



