2024

Sustainability Report

Shenzhen Sunline Tech Co. Ltd.18th April 2025CONTENTS

01 About This Report 02

02 Chairman's Address 04

03 Company Overview 06

Company Introduction 06

Main Products and Business 10

Corporate Culture 16

Corporate Honors 20

Stock code 04 Sustainability Management 22

300348

ESG Governance System 22

Stakeholder Engagement 23

Materiality Identification and Analysis 24

05 Corporate Governance 26

Corporate Governance Structure and Governance Status 26

Investor Rights Protection 28

Legal and Regulatory Compliance 30

06 Social Responsibility 36

Serving Clients and Partners Collaboration 36

Employee Care 48

Social Welfare 58

07 Environmental Protection 60

08 Appendix 6401 About This Report

Shenzhen Sunline Tech Co. Ltd. ("the Company" "Sunline" or "we") hereby releases the 2024 Sus- Report Data Description

tainability Report ("this Report") which elaborates on the Company's sustainability philosophy poli-

cies and practices in environmental protection social responsibility and corporate governance in Unless otherwise specified the operational data cited in this Report is sourced from the Company's

2024. This Report aims to address the expectations and concerns of stakeholders regarding the periodic reports financial reports and other publicly available documents. Additional data is

Company's sustainability management and performance. obtained from internal records and all monetary figures are in renminbi (RMB).This Report is published in both Simplified Chinese and English. In the event of any discrepancies

between the two versions the Simplified Chinese version shall prevail.Report Scope

* Organizational Scope: Unless otherwise specified it is consistent with the scope disclosed in Report Access

the Company's 2024 Annual Report.Investors and stakeholders can access and download this Report from:

* Reporting Period: January 1 2024 to December 31 2024.* The Company's official website: https://www.sunline.cn/

* The China Securities Regulatory Commission’s designated information disclosure platform

Report Preparation Basis (CNINFO): https://www.cninfo.com.cn/

This Report has been prepared in accordance with the following regulations and guidelines:

* Guidelines for Self-Regulation of Listed Companies No. 2 – Standard Operation of GEM Listed

Companies (Revised December 2023) Contact Information

* Guidelines for Self-Regulation of Listed Companies No. 4 – Industry Information Disclosure of Board Office of Shenzhen Sunline Tech Co. Ltd.GEM Listed Companies (Revised 2023) Address: F/5 Building 2-A Zone I Shenzhen Bay Technology & Ecological Park West Shahe

* GEM Listing Rules (Revised 2024) Road Nanshan District Shenzhen China

* Guidelines for Self-Regulation of Listed Companies No. 17 – Sustainability Report (Trial) Phone: 0755-86168118-828

Additionally this Report references materiality disclosure topics for the software services industry Email: invest@sunline.cn

as outlined in the MSCI ESG Ratings framework while integrating Sunline’s specific operational and

sustainability context.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 0302 Chairman's Address While foundational AI and digital technologies command the spotlight today we believe the next transformative leap will Looking Ahead

come from application-level breakthroughs—real tangible

innovations that reshape daily life and industry. With more In this era of rapid change our guiding belief

than two decades of deep expertise in digital banking appli- endures: to create value through technology and

cations Sunline holds strategic advantages in philosophy to earn trust through service. Our confidence in

technology and market readiness. Seizing this opportunity the future rests on three convictions:

will elevate us to new heights.The rise of DeepSeek has deeply inspired us. It affirms that Confidence in Our Governance2024 in Review: Resilient Growth with perseverance clear values and continuous innovationThrough the Cycle Though publicly listed for 13 years our strategic even small companies can achieve greatness—a powerful direction remains firmly in the hands of “Sunlin-reminder of what is possible. ers”—those who know the company best and

Looking back we achieved strategic breakthroughs across three In this new era of intelligent platform-based ecosystems care most deeply about its long-term future. This

key dimensions: success hinges on deeply integrated platforms that unify resilient adaptive governance model provides

computing data and AI. We are advancing resolutely in this lasting institutional strength.Strengthened Fundamentals direction. Confidence in Our Path

While revenue and net profit were impacted by timing differences We also believe China possesses unique strengths to lead

in revenue recognition our core indicators reflected strong the coming global transformation—from its extensive

We are more certain than ever: we are entering

an Application-Driven Value Creation Era where

momentum reversing the sluggish trend driven by macroeconomic market experience to technological depth talent base and

headwinds: spirit of innovation. Our next mission is clear: to globalize

the true impact of digitalization and intelligence

broaden our vision and tell the story of Chinese technolo- will be realized through real-world applications.*Contract value reached RMB 2.29 billion up 16% year-on-year gy—through Sunline. For more than two decades we have pursued

maintaining double-digit growth for a second consecutive year. applied innovation with proprietary IP and a spirit

Strategic Adjustments Bearing Fruit of originality. Staying true to this path will lead us

*Operating cash flow exceeded RMB 122 million remaining ever forward.above RMB 100 million for two straight years and significantly To rise to future challenges and seize emerging opportuni-

improving our financial self-sufficiency. ties we launched several transformative initiatives in 2024: Confidence in Our Culture

*Year-end inventory surged to nearly RMB 700 million a 73% *We reaffirmed our “application-first” strategy accelerating Our foundation rests on two cultural pillars. First

year-on-year increase establishing a robust pipeline for future the integration of product lines to form an end-to-end long-termism—we plan and invest not for

growth. closed-loop digital finance solution. New integrated offer- short-term gains but for sustainable lasting

*Overseas business recorded a historic breakthrough including a ings like DataMind and SmartRT have already launched with success. Second a people-first ethos—we stand

single contract exceeding RMB 330 million. As a result overseas more to come in 2025. by everyone who chooses to grow and fight

The year 2024 was marked by immense contract contribution rose from 6% to 20%. alongside Sunline. These values will continue to guide our journey.challenges—and by extraordinary *We established a unified platform framework based on These milestones underscore Sunline’s resilience and adaptability our Taishan Open Application Framework comprising

resilience. In the face of adversity we in navigating economic cycles. The winter is behind us—spring is APStack (cloud-native platform) AIStack (AI productivity

stood shoulder to shoulder finding near. Our project momentum strategic positioning and capital platform) and DStack (integrated digital intelligence The progress we’ve made is built on your dedica-

reserves have laid a strong foundation for the next stage of growth. platform). Our aim is full product migration to this unified tion and trust. The future we envision depends strength and hope together. This year

structure—enabling cloud deployment and eventual on our unity and shared ambition. The future also represents a defining chapter in Sharpened Strategic Focus third-party openness. belongs to the steadfast.Sunline’s journey. On behalf of the Let us move forward—together with courage

Board of Directors I extend my sincere We are more convinced than ever that digitalization and intelli- *We reaffirmed our ‘Local is Global’ strategic doctrine and conviction—toward the vast horizon that lies

gence are the unstoppable tides of our time. Breakthroughs in AI

gratitude to our dedicated employees which centers on exporting China’s fintech DNA to the world. ahead for Sunline.are accelerating the digital transformation of society while digitali- Our core products have been embraced by top-tier interna-

and to all our investors for your unwav- zation in turn fuels the advancement of AI—together forming a tional clients proving that Chinese-developed solutions can

ering trust and support. self-reinforcing value acceleration loop that underpins the next era thrive on the world stage. We are now committed to an

of technological and societal evolution. integrated domestic and global development path.—— Chairman of the Board

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 0503 Company Overview

Company Introduction Over Two Decades of Industry Leadership Industry Leadership Serving Over 800 A Pioneer in the Financial Clients Fintech Industry

Since our inception in 2002 Sunline stands at the With an extensive portfolio Sunline employs 7000+

Basic Information we have diligently pursued forefront of China’s exceeding 800 financial sector professionals with over

our mission: fintech solutions industry clients our client base includes: 90% specializing in

Sunline is a global leader in fintech solutions and services. Since its inception in 2002 Sunline has been at "Pioneering Innovative excelling in: Banks Securities firms Fund technical fields Our 10

the forefront of innovation delivering comprehensive end-to-end solutions across core banking financial Financial Technology Enrich- * Core business systems management institutions Other subsidiary companies

ing Interconnected Living * Digital finance financial entities provide comprehensive management and advanced data platforms. Leveraging cutting-edge cloud-native technologies such as Experiences." Notable clients include: services reinforcing our

containerization micro-services and distributed architectures Sunline provides high-performance scalable * Big data analyticsOur sustained success is Postal Savings Bank of China position as the industry

tailored solutions to meet the evolving needs of financial institutions. * General ledger rooted in a steadfast commit- solutions Bank of Communications Bank of leader with the most

With a proven track record in AI-powered modelling methodologies Sunline redefines development effi- ment to professionalism * extensive and sophisticat-Intelligent financial China Industrial and Commercial

ciency and enables seamless digital transformation through automated processes digitized applications innovation and practical management Bank of China ed product portfolio.and agile delivery models. We empower financial institutions to optimize their operations enhance customer excellence. Our overall market coverage rate

experiences and adapt to the dynamic financial landscape. stands at 84%.Drawing on extensive experience from China’ s financial sector and global market insights Sunline has

helped diverse financial institutions worldwide. By fostering collaborative ecosystems with clients and part-

ners Sunline is committed to driving operational excellence and strengthen global competitiveness in the

fintech industry. Our dedication to collaboration and innovation positions us as a trusted partner for finan- 7 4 5000+ 15000+

cial institutions striving to thrive in the digital age. Key Delivery Centers Prominent Research and Development (R&D) Centers Dedicated Delivery Team Project Completions

Strategically positioned Sunline's R&D centers located in Our expert delivery team Leveraging extensive

* Embracing AI as the core driver of productivity innovation Sunline continuously across diverse regions Shenzhen Guangzhou Nanjing consists of highly skilled hands-on experience

integrates new technological advancements to enhance efficiency. in China our delivery and Changsha drive continuous project implementation Sunline has built a robust

centers ensure efficient technological innovation and specialists and certified support system with

* Strengthening competitive barriers in domestic markets while delivering greater high-quality project business advancements professionals dedicated standardized procedures

value-added products and services to clients. execution and on-time ensuring the development of to delivering excellence leading to over 50 industry

2024 * Expanding overseas with a long-term strategic vision showcasing the strength of implementation. sophisticated and market-ready across the region. accolades and a proven

Strategic Direction Chinese financial technology on a global scale.solutions. track record of success.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 07Company Overview - Company Introduction

Development History 2020- Present

Expanding Business Across China’s Financial Sector

Broader Expansion into State-Owned Banks

Pioneering New Frontiers

Embarking on New Horizons with

Establishing a Strong the Joint-Stock Banks Partnered with leading Chinese national banks including:

Foundation *First to implement independent and controllable *Postal Savings Bank of China *Industrial and Commercial Bank of China

application servers in joint-stock banks’ core business *Bank of Communications *And many more

Targeted Expansion in Small and systems *Bank of China

Medium-Sized Banking Institutions *First to deploy VAT reform solutions and intelligent financial management in joint-stock banks

*Served 100+ financial institutions Advancing a High-Quality Business Development Strategy

*Successfully delivered 1000+ projects for Global Outreach: A Journey Beyond Borders

large and medium-sized enterprises *Actively expanded into international markets

*Built leading-edge autonomous and *First to introduce intelligent financial solutions to a

scalable research & development (R&D) global audience Defined a strategic direction for Launched one-stop financial

capabilities financial services subsidiaries consulting services

Innovative Core Business Solutions Breaking New Ground:

Industry Firsts in Innovation Enhancing Core Products and Solutions Through Innovation

*SunLTTS Series Core Business System – A

cutting-edge solution for banking institutions *First distributed core business system in China

*SunCard Credit Card Business System – *First Chinese core banking system successfully replac-

Revolutionizing credit card operations ing a global core banking system overseas

*Comprehensive Credit Management System *First to develop a national database core banking First to introduce a microser- Developed the Established an integrated big

– Covering the entire credit lifecycle system in China vices-based unitized core next-generation bulk data platform combining stream

*First to introduce the transaction-level general ledger business system in the region credit management processing and batch process-

model system ing

Milestone Achievement: Public Listing

*Listed on the Growth Enterprise Market

(GEM) of the Shenzhen Stock Exchange Expanding into New Technology Domains Accelerating the Development of a Digital Finance Ecosystem

*Became the first publicly listed financial *Merged with Hadoop and established a data

technology company on GEM in China business subsidiary

Stock code: 300348 *Expanded into emerging areas such as digital Partnering with leading Chinese software and hardware providers

finance

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 09Company Overview - Main Products and Business

Main Products and Business Digital Financial Business Solutions

This category includes core banking systems credit and internet financial products credit card business

solutions banking channels business middleware and distributed technology platforms.With the rapid development of China's soft- ing as key assets for financial institutions. Si- Sunline has maintained a leading position in China's core banking systems offering a next-generation

ware industry the deep integrat ion of multaneously the global expansion of Chinese core banking system that integrates modern business architecture with advanced technical frameworks.next-generation information technology and fintech companies has surged becoming an Key Features:

financial industry business innovation has important trend. * Comprehensive business capabilities: Supports multi-entity structures an advanced financial product factory and flexible pricing strategies

become a defining trend. * Customer-centric approach: Enables rapid product innovation and quick adaptation to market

Sunline is a leading financial IT solutions pro- changes

In January 2022 the People's Bank of China vider in China specializing in serving banking * Secure scalable and agile architecture: Built on an enterprise-level distributed technology platform

issued the "Financial Technology Development clients. Leveraging independent core technol- with microservices + unitized architecture

Plan (2022-2025)" emphasizing the impor- ogies and integrating big data artificial intelli- * High efficiency and cost-effectiveness: Ensures low cost high availability and rapid deployment

tance of deepening digital financial applica- gence and blockchain Sunline delivers cut- * Robust development and maintenance: Offers agile development tools and enhanced operation con-

tions optimizing the balance between security ting-edge security solutions financial consult- trol

These solutions empower banks to achieve rapid digital transformation and maintain a competitive

and efficiency expanding open innovation ing fintech products and full-stack solutions edge in the evolving financial landscape.and overcoming the "last mile" of technological in digital finance smart finance and intelligent

transformation. financial ecosystems meeting the diverse digi-

tal transformation needs of financial institu- Big Data Application System Solutions

In 2023 the China Academy of Information tions. Sunline has extensive experience in financial big data applications offering comprehensive data solu-

and Communications Technology released the tions that span consulting planning implementation and management."China Financial Technology Ecosystem White Product Categories Key Areas:

Paper (2023)" highlighting fintech’s critical role * Data Foundation: Infrastructure and database management

in the structural reform and digital transforma- * Data Services: Seamless integration and interoperabilitySunline’ s products are categorized into four

tion of the financial sector. National policy * Data Applications: Business intelligence and analyticsprimary areas:

frameworks and top-level designs have posi- * Data Asset Management: Monetization and governance solutions

tioned fintech as a strategic priority paving These solutions form a closed-loop data value ecosystem enabling financial institutions to maximize data-driven decision-making.the way for extensive industry growth and in-

novation. Full Financial Value Chain Management Solutions

The increasing significance of digital transfor- With decades of expertise in financial technology Sunline has developed industry-leading financial

mation has presented new opportunities in transformation solutions to optimize enterprise finance management.financial technology with data assets emerg- Key Capabilities:

* Strategic Financial Management: Industry-finance integration

* Comprehensive Digital Solutions: Covering budgeting cost management accounting assessment

and business analytics

* Value-Driven Management: Enables enhanced business efficiency and operational insights

These end-to-end financial management tools empower institutions to enhance performance evalua-

tion strategic decision-making and financial control.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 11Company Overview - Main Products and Business

Overseas Business and Global Expansion

Sunline has been a pioneer in international fintech expansion becoming

the first Chinese fintech company to secure overseas contracts.

2024 *Signed a $49.6 million contract with SCB the largest core banking system

replacement in Sunline’s history

2023 *Secured Malaysia KIBB’s first overseas data lake project

*Won SCB’s largest-ever core banking system project

Pioneering Global Expansion *Achieved record-breaking international contracts in the billion-dollar range

*Completed a core banking system deployment in the Philippines in just 35 days

2016 Established Sunline Holdings in Hong Kong launching global operations

*Founded Sunline International in Malaysia marking entry into Southeast Asia 2022 *Strengthened Southeast Asian market leadership covering top banks in five

countries

*Led in digital core banking foreign exchange and lending

2017 Expanded into Indonesia Thailand and Singapore *Drove cloud computing and open banking innovations

*Secured CIMB Vietnam as a strategic partner

2021 *Secured projects with Hong Kong CNCBI Malaysia SCC Shanghai Pudong *De-

velopment Bank (Hong Kong) and Thailand’s Siam Commercial Bank (SCB)

2018 Expanded banking initiatives across Vietnam and Thailand *Launched digital banking projects for OCBC Singapore OCBC Hong Kong and

BNC Indonesia

*Developed a digital lending system based on Huawei Cloud for top-tier Thai

2019 Won core banking projects for Hong Kong’s first virtual banks banks

*Strengthened presence in Indonesia Thailand and Malaysia *Enhanced BNC’s customer data processing improving scalability from millions to

billions

*Expanded into credit card core systems and general ledger solutions

2020 Developed "Sabah Pay" for Sabah Credit Corporation (SCC) in Malaysia

*Partnered with Bank Neo Commerce (BNC) in Indonesia

2021- Present

*Launched Kept by Krungsri Bank in Thailand

New Strategies and Growth

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 13Company Overview - Main Products and Business

Market Leadership in Significant Achievements in Business Market Trend Observations and Future Development Directions

China's Banking IT Solutions

Market Trend Observations Company Future Development Directions

Core Business: Characteristics of Future Banks: Business Transformation:

* Business Modernization: Enhanced operational * Mobile and Ecosystem-Driven Channel Ser-

* Secured over 70% of efficiency and service models. vices: Enhancing customer interaction and en-

project tenders in the market. * Architecture Modernization: Adoption of flexible gagement.* Accumulated assets exceed- scalable and cloud-native architectures. * Digitalization of Core Financial Operations:

300 * Application Modernization: Integration of AI big

Streamlining traditional processes for efficiency.ing billion RMB in the data and automation for seamless operations. * Intelligent Business Management: Leveraging

past five years capturing over * Technology Modernization: Emphasis on security AI and automation for decision-making.

85% compliance and advanced digital capabilities. * Capitalization of Data Management: Unlock- of banking opportuni- ing value from financial data assets.

ties. * Awarded the first Kunpeng Native Development Certi-

* Leading in Core Business fication in China's financial industry. Future Banking Needs:

* Agility in Technology and Security: Ensuring

adaptability while maintaining robust security

System production and imple- * Anytime Anywhere: Seamless financial services frameworks.mentation. * "Kunpeng Native APStack Platform" won the "Most across all touchpoints.Scalable Case of Financial Technology Innovation Appli- * Personalized Experiences: Understanding and an-

cation" at the 4th "Jin Xintong" Financial Technology ticipating customer needs. Digital Ecosystem Development:

Industry Rankings: Innovation Application Awards. * Customization and Scalable Innovation: Flexible * Financial Institutions: Encompassing finance solutions that adapt to evolving demands. pan-finance and overseas finance sectors.* The Transaction General Ledger System received the

Intelligent Data Solutions

"Golden Ding Product Award" at the "Dingxin Cup" com- * Security and Reliability: Robust risk management

* Localization Partnerships: Strengthening col-

TOP3 laboration with regional players.petition for three consecutive sessions. and cybersecurity frameworks.* Green Responsibility: Sustainable and environ- * Technology Companies: Integrating cut-

* The "Distributed Bank Core Business System" received mentally conscious financial practices. ting-edge solutions from industry leaders.Digital Finance the "2023 Powered by Kunpeng Selected Solution Best

TOP5 Application Software Award." Transformation of Vendor Roles: Three Pillars of Future Growth:

* The "Distributed Bank Core System Solution" was rec- * From Single-Point Builders to Strategic Architects:

* Full-Stack Leadership: Delivering end-to-end

financial technology solutions.ognized in the "Xin Zhi Award – 6th Financial Data Intelli- Shaping holistic digital ecosystems.Compliance Risk Management gence Excellent Solution Selection" as one of the Top 10 * From Function Deliverers to Capability Enablers: * Comprehensive Services and Solutions: Ad-

TOP5 Expert-Recommended Solutions. Empowering financial institutions with future-ready dressing diverse client needs with tailored offer-tools. ings.* Jointly released the next-generation overseas bank From Passive Supporters to Active Value Co-Cre- * Excellence in Delivery and Product Innovation:

distributed core solution SunCBS in collaboration with ators: Driving innovation in collaboration with clients. Maintaining industry-leading quality and innova-

Huawei. tion standards.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 15Company Overview - Corporate Culture

Corporate Culture

Corporate Culture Structure Core Values

Sunline’s core values form the foundation of its corporate philosophy. They permeate every

aspect of the company— from internal systems and processes to team collaboration and

employee conduct. At the heart of Sunline's values lies a deep commitment to its people with

employees placed at the forefront. Employee sharing ranks as the top priority followed by

team collaboration ultimately leading to mutual success with customers and the sustainable

development of the company.Mission

Leading Financial

Technology. Enriching the

inter-connected way of life.Vision

Become the top global financial Employee Sharing

technology provider. Results among Employees

Three Core Values

Employee - Sharing results among employees.Team - Sharing responsibilities among team members.Customer - Sharing successes with customers. Core Values

Behavioral Requirements

Fostering a culture of shared responsibility and

growth at both the company and individual levels.Team Sharing Responsibilities Customer Sharing

among Team Members Successes with Customers

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 17Company Overview - Corporate Culture

Employee Sharing Results Team Sharing Responsibilities

among Employees among Team Members

Sunline is built on a culture of shared success. From its Unity is more important than “truth”. We should be open-minded to listen others'

inception the founding team envisioned an employ- opinions. Being pragmatic is helpful to solve the problem. There is nothing that is

ee-shareholding model ensuring that all employees are absolute right or wrong. Most importantly we should unite to make things happen.active stakeholders in the company’s growth. Sunline is a project-based company. We work as a project team. To accomplish project

goals a project team emphasizes pragmatism sharing collaborating and overcoming

difficulties together.Customer Sharing

Successes with Customers

Customer-oriented creating value for customers while reflecting our value.Benefit Sharing Platform Sharing Information Sharing The relationship between Sunline and its customers is mutually beneficial and win-win.We insist customer-orientation strategy and focus on customers' needs challenges and

Sunline ensures that Every employee is a stakeholder Sunline upholds honesty

employees' contribu- in the platform. Sunline creates transparency and open- pressures. We continue to make innovations and create value for customers.tions are recognized and opportunities for employee ness. There is no tolerance Customer win-win is our strategy. We take customer win-win as the basis to achieve the

rewarded fairly. Value development by sharing for falsehoods or common development of customers and the Company and to ultimately achieve a

creation is directly linked platform resources experiences withholding information harvest that can benefit staffs and the platform.to returns allowing and growth opportunities ensuring that information

employees to share in including but not limited to is shared openly and

the company’s success. career development knowledge transparently.Accountability is key— and skill accumulation sharing of

employees and best practices and access to

management work various training resources. This

together to navigate fosters mutual growth for both

challenges ensuring employees and the company.that growth is mutual.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 19Company Overview - Corporate Honors

Corporate Honors Recognitions from Industry

Media Association and Partners

* Designated Key Software Enterprise in National Planning Layout.* Integral Enterprise in the National Torch Program Software Industry Base.* Outstanding Enterprise in "Belt and Road" Projects in the Electronic and Information Industry.* Top 10 Information Technology Services Leaders in China’s Financial Industry.* Included in the Top 100 Enterprises for Comprehensive Competitiveness in China Software and

Information Technology Services.* Recognized as an Integrity Demonstrative Enterprise in China.* 2024 Forbes China Fintech Influence Enterprise TOP 50.* Excellent Practice Award of Kunpeng Native Development (2024).* Global Deep Cloud "North Star" Award (2024).* 2023 Shenzhen’s Top Industry Recommended Software.* Huawei's Outstanding Industry Solution Partner (2023).* Best Practice Award in Tencent Cloud Key Application Development Localization.* Alibaba Cloud Annual Industry Cultivation Award (2023).Industry Contributions and

Standardization Leadership

1.Industry Leadership * White Paper on Modern Financial Core Systems: Practical Applications.

in Financial Technology * Measurement Model for the Modernization Level of Bank Core Systems.* Guidelines for the Construction of Data Asset Management Systems.* Top 50 Fintech Companies in China – Recognized by CB Insights. * Terminology and Definitions for Data Assets.* Sole China Financial Technology Solutions Provider featured in IDC Financial Insights' report: * Development Report (White Paper) on Financial Data Warehousing.IDC Perspective: Pioneering Core Modernization in the Asia-Pacific Banking Sector. * Research Report on Privacy-Preserving Financial Applications Based on Consortium Blockchain

* Recognized as "The Leading IT Solutions Provider in the China Banking Sector" in IDC’s Technology.Industry Report. * Specification for Quantitative Assessment of Data Capabilities in the Financial Industry.* Consistent Presence in IDC’s Prestigious Global Fintech Top 100 List. * Reference Model for Evaluating the Maturity of AI Service Capabilities in Information Technology.* Guidelines for Data Security Classification in Financial Data Security.* Technical Requirements for Data Indicator Platforms.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 2104 Sustainability Management Stakeholder Engagement

Sunline values open and transparent communication with its stakeholders ensuring that their expectations

and key concerns are fully integrated into the company’s sustainability strategy. By maintaining active

engagement with shareholders investors regulatory authorities employees suppliers partners and the

wider community Sunline is committed to mutual growth and long-term sustainable development.Stakeholder

Groups Key Concerns Engagement Channels

1 Alignment with National Strategies Corporate Information Disclosure

ESG Governance System Governments 2 Compliance Management Company Website WeChat Official

and Regulators Account etc.

3 Technology Empowerment

In 2024 Sunline took significant steps to enhance its governance structure aligning with its strategic develop-

ment goals and reinforcing its Environmental Social and Governance (ESG) management framework. Key 4 Ensuring Steady Financial Returns Shareholders’ Meetings

improvements include:

5 Strengthening Corporate Governance

Regular Reporting

Supervision Level Shareholders 6 Compliance and Risk Management

Sunline’s Board of Directors renamed the Strategic Committee to the Strategic and ESG Committee broadening and Investors

its scope to oversee ESG-related matters. This committee is responsible for: Corporate Information Disclosure 7 Transparent and Timely Disclosures Company Website WeChat Official

* Developing ESG strategies goals and policies. Account etc.* Reviewing ESG reports and providing recommendations to the Board.* Supervising and evaluating ESG implementation offering timely guidance to ensure alignment with best 8 Employee Rights Protection Employee Training

practices. Employees 9 Employee Career Development Team Building Activities

Institutional Level 10 Talent Attraction and Retention Employee Care

To formalize ESG governance Sunline introduced and disclosed the Strategic and ESG Committee Work Rules.

11

These guidelines: Product and Service Quality Strengthen Quality ManagementCustomers

* Standardize ESG-related institutional processes. 12 Privacy and Data Security Establish Communication and

* Ensure compliance with ESG principles across corporate operations. Complaint Channels

* Identify areas for improvement fostering continuous enhancement of ESG initiatives. 13 Business Compliance

Partners Cooperation and Exchange

Execution Level 14 Business Ethics

The Board Secretary's Office serves as the daily operational hub of the Strategic and ESG Committee responsi-

ble for: 15 Support Social Welfare

Community Activities

Public and

* Coordinating daily ESG activities and communications. Community 16 Implement Energy Saving and Corporate Information Disclosure

* Organizing committee meetings and preparing decision-making materials. Emission Reduction Measures

* Compiling the annual ESG report ensuring transparency and accountability.Sunline remains committed to integrating ESG principles into its corporate strategy reinforcing sustainable Sunline remains dedicated to fostering strong collaborative relationships with all stakeholders ensuring that

development and driving long-term value for stakeholders. their concerns are addressed and their interests are aligned with the company’s long-term sustainability

goals.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 23Sustainability Management - Materiality Identification and Analysis

Materiality Identification and Analysis Materiality Issue Analysis

During the reporting period Sunline conducted a materiality assessment identifying 16 material issues for

the Company and its stakeholders based on its business operations and industry characteristics combined Stakeholder Groups Key Concerns Corresponding Sections

with the information disclosure requirements of the exchange regulatory and industry requirements and

the focus of ESG ratings. 1 Alignment with National Strategies 3.2 Main Products and Business

Governments

Materiality Analysis Process 2 Compliance Management 5.3 Legal and Regulatory Complianceand Regulators

3 Technology Empowerment 6.1 Serving Clients and Partners

Understanding *Assess the Company’s business operations value chain and external environment within the

Collaboration

Company financial software and IT services industry.Background *Identify key stakeholder groups affected by the Company’s activities and engage them to

4 Ensuring Steady Financial Returns 5.2 Investor Rights Protection

understand their expectations and concerns.Strengthening Corporate Governance 5.1 Corporate Governance Structure 5

*Align with the SZSE Self-Regulatory Guidelines for Listed Companies No. 17 – Sustainability Shareholders and Governance Status

Reports (Trial) (the Guidelines) national macroeconomic policies and industry regulations. and Investors 6

Developing an *Conduct peer benchmarking and incorporate stakeholder feedback.Compliance and Risk Management 5.3 Legal and Regulatory Compliance

Issue Inventory *Create an initial pool of 21 sustainability issues from the Guidelines and MSCI ESG Ratings’ 7 Transparent and Timely Disclosures 5.2 Investor Rights Protection

key disclosure points for the software services industry.*Screen and finalize 16 sustainability issues most relevant to the Company. 8 Employee Rights Protection 6.2 Employee Care

Assessing and *Engage stakeholder groups and internal/external experts to conduct quantitative analysis of 9 6.2 Employee Care

Prioritizing Issue impact significance and financial materiality.Employees Employee Career Development

Importance *Evaluate specific impacts risks opportunities likelihood and severity to assign scores and 10 Talent Attraction and Retention 6.2 Employee Care

determine priority rankings.Validating and *Develop a Materiality Matrix to visualize the prioritization of sustainability issues. 11 Product and Service Quality 6.1 Serving Clients and Partners

Reporting *Submit the matrix for review and approval by the Board of Directors. Customers Collaboration

Key Issues *Highlight key high-priority issues for 2024 in the sustainability report. 12 Privacy and Data Security 5.3 Legal and Regulatory Compliance

Materiality Issue Matrix High 13 Business Compliance 5.3 Legal and Regulatory Compliance

Medium-High High Priority Issues 5.3 Legal and Regulatory Compliance

Priority Issues 1 2 Partners 14 Business Ethics 6.1 Serving Clients and Partners

811

7、10 Collaboration

96、13

15 Support Social Welfare 6.3 Social Welfare

12 5 3 Public and

Community Implement Energy Saving and 16 7.1 Energy Conservation and 14 4 Emission Reduction Measures Emission Reduction

1615

2024 Materiality Matrix of Sunline

Low Relevance to Sunline's Finance Performance High

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 25

Significance of Economic

Social and Environmental Impacts05 Corporate Governance Strategy and

the Shareholders' ESG Committee

Meeting

Audit Committee

the Supervisory the Board of

Board Directors

Nomination

Committee

the Executive

Management Committee Remuneration and

Appraisal Committee

Corporate Governance Structure and Governance Status Composition of the Board of Directors and Supervisory Board

and the Operation of the Three Meetings in 2024

Governance Structure of Shareholders' Meeting

Board of Directors Supervisory Board and Management

Meeting type Meeting Proposals Frequency Reviewed

Sunline strictly complies with the "Company Law of the People's Republic of China" (the "Company Law") "Securi-

ties Law of the People's Republic of China" (the "Securities Law") "Corporate Governance Guidelines for Listed Shareholders' Meetings 3 23

Companies" "GEM Listing Rules of Shenzhen Stock Exchange" (the "Listing Rules") "Guidelines for Self-Regulation

of Listed Companies No. 2—Standard Operation of GEM Listed Companies" (the "Standard Operation Guidelines

for Listed Companies") and other laws regulations normative documents and relevant provisions of regulatory Board of Directors' Meetings 11 54

authorities as well as the requirements of the "Articles of Association" to establish and improve the internal man-

agement and control systems promote the standardize operation and ensure the efficient operation of the Com-

pany. Independent Directors' Special Meetings 8 20

Sunline has implemented a Three-Tier Corporate Governance System comprising the Shareholders' Meeting the

Board of Directors the Supervisory Board and the Executive Management Committee under the leadership of the Supervisory Board Meetings 11 38

Board of Directors.To strengthen governance and oversight the Board of Directors has established four specialized committees:

Audit Committee Remuneration and Appraisal Committee Nomination Committee Strategy and ESG Committee. Board of Directors Composition：

Additionally Sunline has implemented a special meeting mechanism for independent directors ensuring they Total Directors: 9，Independent Directors: 3 (33.33% of the Board)；

actively fulfill their duties in accordance with the Articles of Association and internal governance policies. These Female Directors: 2 (22.22% of the Board)

committees and independent directors provide expert opinions and recommendations to support the Board in

informed and strategic decision-making. Supervisory Board Composition：

This structured governance framework with well-defined responsibilities transparent decision-making process- Total Supervisors: 3 ，Employee Supervisor: 1es and coordinated operations continues to enhance corporate transparency compliance and long-term

sustainability.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 27Corporate Governance - Investor Rights Protection

Investor Rights Protection Shareholder Rights Protection

Sunline attaches great importance to investor

Information Disclosure Transparency and Quality strictly follows the profit distribution policies relations management implementing the "Infor- and approval procedures outlined in its Articles

mation Disclosure Management System" "Inves- of Association ensuring policy continuity and

Sunline strictly complies with the "Company During the reporting period Sunline issued 197 tor Relations Management System" "Major stability.Law" "Securities Law" "Listing Rules" "Mea- announcements and related documents with Event Information Internal Reporting System"

sures for the Administration of Information zero errors corrections or compliance issues and other regulations. The Company maintains To ensure fairness transparency and compli-

Disclosure of Listed Companies" and other successfully completing all information disclo- transparent and effective communication with ance in related-party transactions Sunline

relevant laws regulations normative docu- sure obligations for the year. investors through investor hotlines public inves- formulated and revised key regulations in 2024

ments and regulatory requirements. The Com- tor email interactive platforms investor visits including:

pany continuously enhances its information In addition Sunline is committed to standard- and participation in research activities organized

disclosure management ensuring that disclo- ized operation and legally compliant opera- by securities companies. *"Prevention of Major Shareholders and

sures are accurate timely and compliant. Reg- tions improving its corporate governance Affiliates Occupying Company Funds Man-

ular reports and temporary announcements are practices. The Shareholders’ Meetings incorpo- During the reporting period Sunline strength- agement System"

disclosed in a truthful precise timely and com- rate both on-site and online voting mecha- ened investor engagement by hosting the 2023

plete manner. nisms encouraging active participation from performance briefing and participating in the *"External Guarantee Management System"

small and medium-sized investors. This 2024 Shenzhen-listed Companies Collective

approach ensures that all shareholders—espe- Reception Day event enhancing investor under- These measures ensure that related-party

cially minority investors—are fully informed standing communication and recognition. transactions do not harm shareholder interests

engaged and able to exercise their voting with strict control over external guarantees.rights effectively safeguarding their legitimate Focusing on long-term and sustainable devel- During the reporting period Sunline’s relat-

interests. opment Sunline has established a continuous ed-party transactions remained routine and

stable and scientifically sound investor return minimal with all necessary procedures fulfilled

mechanism. The Company considers factors and disclosed. No external guarantees occurred

such as actual conditions development plans and no actions harmed shareholder interests.shareholder expectations social capital costs

and the external financing environment when

formulating its return policies. Adhering to regu-

lations such as the "Notice on Further Imple-

menting Cash Dividend Distribution by Listed

Companies" and the "Guidelines for the Supervi-

sion of Listed Companies No. 3—Cash Dividend

Distribution by Listed Companies" Sunline

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 29Corporate Governance - Legal and Regulatory Compliance

Legal and Regulatory Compliance Information Security Information Security

Management System Technical Measures

Internal Controls System Construction Since 2016 Sunline has maintained ISO 27001 certi- Sunline has implemented advanced technologies to

fication for its Information Security Management construct a multi-layered information security

Sunline has established a strict standardized compre- In the second half of 2024 Sunline completed System and has continued to optimize and upgrade protection system ensuring the security and control-

hensive and effective internal control system embedding the revision and disclosure of 19 internal this system. The Company has established a security lability of its information assets.risk management and compliance management require- systems including the Management System for management framework covering physical security

ments into business processes to ensure legal and com- Shares Held by Directors Supervisors and network security application security and data * Endpoint Security

pliant business operations. Senior Management and Their Changes Board security to embed information security across all The Company employs endpoint management soft-

The governance structure consisting of the Shareholders' Strategy and ESG Committee Work Rules and aspects of its operations. ware to centrally manage employee devices prevent

Meeting the Board of Directors the Supervisory Board Public Opinion Management System". These * Physical Security unauthorized software installations and reduce the

and management with clearly delineated responsibilities: updates were implemented to further strengthen risk of data leakage.the Company’s corporate governance frame-

*Board of Directors: Responsible for establishing and Strict access controls are enforced at key facilities work.ensuring the effective implementation of the Company’s including office areas and data centers to prevent * Data Backup and Disaster Recovery

internal control and risk management functions. unauthorized access to sensitive information. An off-site disaster recovery center has been estab-

*Risk Control Department and Internal Audit Depart- * Network Security lished. Critical business data is backed up regularly

ment: Oversees risk management internal control review Information Security to support rapid recovery in the event of emergen-

and internal audits. Assurance The Company deploys firewalls intrusion detection cies.*Supervisory Board: Supervises the Board of Directors systems and network access controls to mitigate * Security Auditing and Monitoring

in implementing internal control mechanisms. Sunline consistently regards information security the risk of cyberattacks and prevent data breaches.as a core pillar of business operations. The Com-

*Management: Organizes and leads the daily operation pany is committed to establishing a comprehen- * Application Security Sunline utilizes log management security audits

of internal controls. sive multi-level information security manage- and real-time monitoring tools to proactively identi-

Sunline has established internal control management Sunline adheres to secure development protocols ment system to ensure the security integrity and fy and respond to potential security threats main-

processes and systems covering: during the software development lifecycle and per-availability of its information assets. Through the taining secure system operations.forms regular code audits and penetration testing

*Risk Management adoption of robust technical measures stan- to ensure application system integrity.dardized management processes and ongoing

*Quality Management security training Sunline safeguards customer * Data Security

*Operation Management data internal company information and busi-

*Development Management ness systems- delivering reliable information Data encryption access control mechanisms and

*Security Management security assurance to both customers and part- regular backups are used to protect the integrity

ners. and confidentiality of customer and internal compa-

*Service Continuity ny data.These systems define the scope responsibilities and

management processes for internal control. Sunline regu-

larly reviews and updates its internal control risk and

compliance frameworks ensuring alignment with external

regulatory requirements and continuously improving

governance mechanisms.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 31Corporate Governance - Legal and Regulatory Compliance

Information Security * Data Privacy Protection Tax Compliance

Management System

The use of encryption and access control technolo- Sunline always adheres to the principles of lawful operation and honest tax payment strictly complying with

gies ensures the confidentiality and integrity of cus-

The Company has formalized its Information Security national tax laws regulations and policies. The Company actively fulfills its tax obligations while ensuring the

tomer data.Management System in alignment with ISO 27001 compliance standardization and transparency of all tax-related activities. A robust tax management system

standards. This framework covers security policies * Compliance supported by a professional tax team and ongoing tax training lays a solid foundation for Sunline’s sustainable

incident response procedures and emergency development.preparedness measures. Regular training and drills The Company actively monitors developments in

are conducted to raise employee awareness and domestic and international data protection regula-

enhance incident response capabilities. tions and security standards ensuring full compli- * Comprehensive Tax Management System * Tax Credit and Recognition

ance with applicable laws and best practices.* Security Policies Sunline has established a comprehensive tax man- Sunline has been recognized as a Grade A Taxpayer

agement system that covers tax declaration pay- by tax author i t ies for mult ip le consecut ive

Clearly defined information security objectives and International Certifications ment and tax risk prevention and control. Clear years—an acknowledgment of the Company’ s

principles provide structured guidance for system- and Recognitions job responsibilities and standardized processes lawful tax practices and integrity in operations.atic management across the organization. ensure orderly tax operations and effective risk

As Sunline expands globally its information security mitigation. The Company regularly reviews and Below is a summary of Sunline’ s tax contributions

* Security Incident Management

management practices have received recognition updates its tax management framework to align over the past three years (Unit: RMB Yuan):

A formal incident reporting and response mecha- from international standard-setting organizations. with the latest tax policies and regulations.nism ensures that security incidents are handled The Tax Payment Situation of

* PCI DSS Certification * Professional Tax Team

promptly and effectively. Sunline and its Subsidiaries

62236501.09

The Company's Suncard software product has ob- Sunline has built a professional tax team with deep 54204072.95

* Emergency Response

tained Payment Card Industry Data Security Stan- expertise in taxation accounting and financial

Sunline regularly organizes information security dard (PCI DSS) certification demonstrating compli- management. In addition to managing daily tax 25036758.06

emergency drills to strengthen team responsiveness ance with global standards for the secure handling filings and payments the team actively partici-

and ensure business continuity under unexpected of cardholder data and payment transactions. pates in tax planning for major projects ensuring

circumstances. cost optimization and operational efficiency within 2022 2023 2024

* SOC 2 Certification the bounds of legal compliance. The team main-

tains close communication with tax authorities to Note: The data includes taxes paid by Sunline and its subsidiaries

Customer Information Sunline Holdings (Hong Kong) Limited a whol-

across the country.stay abreast of policy developments and ensure

Security Protection ly-owned subsidiary has obtained SOC 2 certifica- regulatory foresight.tion affirming the Company’ s robust controls in * Employee Tax Awareness and Education

areas including security confidentiality and privacy * Tax Compliance and Risk Prevention

Sunline places strong emphasis on the protection of protection. Sunline promotes tax awareness among employees

customer data strictly adhering to relevant security Sunline places strong emphasis on tax compliance through a variety of tax education and training ini-

protocols throughout its service delivery processes and risk management. The Company conducts tiatives. During the annual individual income tax

to prevent unauthorized access or data leakage. regular internal tax audits and risk assessments to settlement period the tax department shares policy

ensure accuracy and compliance in tax reporting. A updates and guidelines—covering topics such as

* Off-site Service Management

tax risk warning mechanism has been established special additional deductions—via internal emails

While delivering off-site services the Company to identify and resolve potential issues in a timely and informational posters. These efforts aim to

complies fully with customers' information security manner thereby maintaining stability and reliability support employees in fulfilling their personal tax

requirements ensuring no unauthorized access to in tax management. obligations and foster a culture of legal compliance

sensitive systems or data. across the organization.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 33Corporate Governance - Legal and Regulatory Compliance

Intellectual Property Protection

Sunline places strong emphasis on the creation Legal Safeguards Internal Management Intellectual Property Achievements

protection and management of intellectual proper-

ty (IP) and is committed to developing financial Sunline actively enforces its intellectual property A robust internal IP management system ensures Through ongoing innovation and robust IP protec-

technology solutions with independent intellectual rights through legal mechanisms ensuring that its that all intellectual property is managed in a stan- tion practices Sunline has accumulated a broad

property rights. Through a combination of technical innovation achievements are fully protected. dardized compliant and efficient manner. portfolio of intellectual property which provides

safeguards legal protections and internal manage- critical support for its business development.ment mechanisms the Company ensures the * Intellectual Property Declaration * Intellectual Property Management Measures

protection of its legitimate IP rights which in turn * Software Copyrights

drives technological innovation and business The Company lawfully registers software copyrights Sunline has implemented dedicated IP management

growth. patents and trademarks. As of now Sunline has procedures to classify and govern patents copy- As of December 31 2024 Sunline holds 523 soft-

been granted 523 software copyrights and 11 pat- rights and trademarks. These procedures outline ware copyrights spanning core business systems

ents (including 9 invention patents) and continues application usage and maintenance workflows for big data platforms financial management solutions Technical Protection

to promote the formalization of technological inno- each type of IP. and related technologies.vations into protected IP assets.Technical safeguards form the foundation of * Employee Training * Patent Technologies

Sunline’s approach to intellectual property protec- * Legal and Regulatory Compliance

tion. The Company ensures the security and integrity Regular training sessions are conducted to raise As of the same date Sunline has obtained 11 pat-

of R&D outcomes through the following measures: Sunline’ s Legal Department is responsible for coor- employee awareness of intellectual property laws ents including 9 invention patents covering fields

dinating IP protection efforts initiating legal action and internal compliance requirements fostering a such as distributed architecture digital twins and

* Isolated Development Environment to counteract unfair competition including trade- culture of respect and responsibility toward IP process modelling.mark copyright and patent infringements. assets.Virtual desktop infrastructure (VDI) and network * Trademark Protection

isolation are employed to create a secure and inde- * Contractual Agreements * Confidentiality Agreements

pendent R&D environment preventing unautho- Trademarks have been registered for Sunline’ s core

rized access and data leakage. In all third-party collaborations Sunline clearly de- All technical personnel are required to sign Confi- brands and product lines safeguarding the legiti-

fines intellectual property ownership in contractual dentiality and Non-Competition Agreements upon macy and uniqueness of the Company’ s brand

* Permission Management terms to avoid disputes and ensure transparent and joining the Company. These agreements implement identity.enforceable IP boundaries. multi-level protections to prevent the disclosure of

Strict permission protocols are enforced to ensure trade secrets and core technologies.that only authorized personnel can access or utilize

specific technologies and software.* License Management

Sunline manages software product licenses to

ensure the legal and compliant use of intellectual

property thereby preventing unauthorized repro-

duction or distribution.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 3506 Social Responsibility Key Certifications and Recognitions

2024:

* Achieved TMMi-ML5 certification (highest maturity level for software testing recognized by the

TMMi Foundation)

* Passed CS4 level of the System Integration Construction and Service Capability Assessment

* Certified for ITSS Level 3 (Information Technology Service Standard Compliance)

2023:

* Received High-Tech Enterprise Certificate

* Passed ISO 22301 Business Continuity Management System certification

* Passed ISO 50001 Energy Management System certification

* Passed ISO 14001 Environmental Management System certification

2022:

Serving Clients and Partners Collaboration * Awarded AAA-Level Enterprise Credit Rating Certificate

* Passed ISO 9001 Quality Management System certification

* Passed ISO 27001 Information Security Management System certification

Technological Innovation * Passed ISO 20000 IT Service Management System certification

* Passed CMMI Level 5 assessment

Commitment to Innovation * assed ISO 45001 Occupational Health and Safety Management System certification

Sunline is dedicated to independent innovation investing heavily in R&D and cutting-edge technology. With

four R&D centers nationwide and a workforce composed of over 90% technical personnel over the Company

has obtained 523 software copyrights and 11 patents (including 9 invention patents).Sunline remains at the forefront of technological advancement by actively exploring emerging technologies

such as distributed systems cloud-native architectures big data and large AI models. The Company is com-

mitted to accelerating the practical application of these innovations within the financial industry. In key

domains such as core banking systems financial management big data platforms and credit solutions

Sunline has achieved multiple industry-first breakthroughs transitioning “from 0 to 1” and promoting the

scalable sharing of technological capabilities across the financial sector.Pragmatic Approach and Enterprise-Grade Capabilities

With a strong focus on practical implementation product excellence and customer-centric service Sunline

has evolved from an IT system provider into a comprehensive business solution partner. Backed by over 23

years of experience in the financial services industry Sunline has successfully supported numerous financial

institutions including state-owned commercial banks joint-stock commercial banks provincial rural credit

cooperatives and city commercial banks.Through the adoption of rigorous methodologies the Company has developed a robust banking IT asset

model enabling efficient reuse of organizational capabilities and streamlined enterprise-wide integration.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 37Social Responsibility - Serving Clients and Partners Collaboration

Global Vision and Leading Practices

In 2016 leveraging its leading position in the domestic market Sunline became the first Chinese financial

technology company to expand internationally and successfully secure overseas contracts. By developing

localized service systems and cultivating a robust ecosystem of partners Sunline has set a benchmark for

Chinese fintech enterprises in their global expansion efforts.With standardized products localized financial industry solutions and mature business models Sunline

strives to build a globally recognized Chinese brand of digital financial solutions. In response to the ongoing

digitalization and cloud transformation of the global financial sector Sunline actively shares its overseas

experience and collaborates with stakeholders across the value chain to bring Chinese technology to global

markets.Global Reach and Brand Recognition:

Operational presence in over Service coverage extending to over

10 countries and regions 60 overseas financial institutions

10+ 60+ Industry Recognition:

* Recognized as a leading Chinese fintech solutions provider in the IDC Financial Insights Report:

Pioneers of Core Modernization in the Asia-Pacific Banking Landscape

* Ranked among the Top 3 core banking platform providers in the Asia-Pacific region in Forrester's

2019 Global Banking Platform Deals Survey

* Honored as an Integrity Demonstrative Enterprise supporting the Belt and Road Initiative

* Listed among the Top 50 China Fintech Companies by CB Insights

Shenzhen * Named one of the seven founding companies of the Huawei Smart Finance Global Go Partner

深圳 Program (FPGGP)

Hong Kong

Macau 香港澳门

Thailand Vietnam

泰国 越南 Philippines菲律宾

Cambodia

Malaysia 柬埔寨马来西亚

Singapore Indonesia新加坡印度尼西亚

Tanzania坦桑尼亚

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 39Social Responsibility - Serving Clients and Partners Collaboration

Customer Situation Overseas financial institutions

Leveraging advanced in-house R&D capabilities mature product competitiveness and professional delivery services Sunline Foreign Banks

has established partnerships with over 800 global financial institutions. The Company plays a critical role in empowering the

digital transformation of clients across the banking securities fund management and pan-financial sectors maintaining a

leading market share in the industry. Overseas Banks

Sunline’s customer base includes: The People's Bank of China Three national policy banks Six large state-owned commercial

banks All national joint-stock commercial banks 65 city commercial banks with total assets exceeding RMB 500 billion 63 rural

commercial banks with comparable asset scale Together these partnerships result in a 97%+ coverage of financial institutions *Partial Showcase of Collaborative Clients (in no particular order)

with assets over RMB 500 billion.Beyond traditional banking Sunline also serves hundreds of non-bank financial institutions including:

Facilitating Market Entry Empowering Chinese

Finance companies Asset management firms Financial holding groups Consumer finance companies Auto finance providers

Agricultural guarantee institutions Credit reporting and scoring agencies. for Foreign Financial Financial Institutions to

By offering diversified products and tailored solutions Sunline has earned a strong brand reputation and continues to be Institutions in China Expand Internationally

recognized as a trusted digital transformation partner across the financial services ecosystem.Sunline actively supports the By leveraging our technological

integration of foreign financial capabilities and global delivery

Domestic financial institutions institutions into the Chinese financial experience Sunline enables Chinese

ecosystem by providing compliant banks to expand into international

Banks localized and innovative digital markets with differentiated position-

solutions. We have helped multiple ing helping them build compliant

State-0wned digital and traditional banks from scalable and regionally adapted

Banks various countries and regions digital platforms.Policy Banks establish a strong presence in China.Joint stock Banks Key international collaborations Key clients include: include:

*Macau Chinese Bank *Shanghai Pudong Development

city commercial *First Bank (Taiwan) Bank Hong Kong Branch(SPDHK)

Banks *Taishin International Bank (Taiwan) *Chiyu Bank Hong Kong Branch

*Fubon Bank (Hong Kong) *Dongguan Bank Hong Kong Branch

Provincial Rural *Nanyang Commercial Bank (Hong Kong) *Didi Financial Overseas Credit Card

Cooperatives *Hua Nan Bank (Hong Kong)

and ganks *CITIC Bank Hong Kong Branch*Standard Chartered Bank (Hong Kong) *Huaxia Bank Hong Kong Branch

*Bank of Nova Scotia (Hong Kong)

Pan-Financialinstitutions *Livi Bank Expanding Our Global Footprint

Secunitlesr / Capitalizing on leading fintech practices in the Chinese banking sector

Funds Sunline exports its core strengths—philosophy + technology +

FUND innovation—to global markets supporting the digital transformation

Financial of financial institutions worldwide.Companies

International engagements include:

Asset

Management *Sabah Credit Corporation (Malaysia)

*Siam Commercial Bank (Thailand)

Consumer *Oversea-Chinese Banking Corporation (OCBC Singapore)

Finance *Oversea-Chinese Banking Corporation (OCBC Hong Kong)

*Bank Neo Commerce (Indonesia)

Other *CIMB Bank (Vietnam)

Institutions *Krungsri Bank (Thailand)

*Union Digital Bank (Philippines)

*Kenanga lnvestment Bank Berhad (Malaysia)

*Partial Showcase of Collaborative Clients (in no particular order)

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 41Social Responsibility - Serving Clients and Partners Collaboration

Products and Solutions * Financial Management * Unitized Architecture Case: New Core-Banking System Project for a Provincial

Sunline empowers financial institutions to achieve digi- Each application operates independently enhanc- Rural Credit Union in East China

Process-Level Innovation tization in finance and accounting operations. Our ing system resilience maintainability high availabil- For a leading provincial rural credit union Sunline built a

financial management solutions support value-based ity and disaster recovery. The architecture supports high-performance highly available scalable and secure

* AI-Powered Modelling Methodology data measurement evaluation and analysis providing elastic scalability and dynamic peak-load manage- next-generation core banking system tailored to the dis-

the foundation for strategic decision-making and holis- ment to ensure seamless business continuity. tinct needs of the agricultural finance sector. The system

Sunline has pioneered an AI-Powered Modelling

tic financial value management. was designed to support unique business fields relevant

Methodology that integrates artificial intelligence * Parallel Verification

to agriculture and included customized agri-finance ser-

with industry best practices across the entire

Technology Platform A multi-round parallel verification mechanism en- vice modules.software development lifecycle (SDLC)—from sures system stability and data accuracy minimizing

requirement gathering and analysis to design the risk of system launch failures and facilitating a Key achievements of this project include:

development testing deployment and go-live. * APStack secure go-live process. * Seamless migration and full integration of the legacy

This approach enables the transformation of tra- Sunline’ s proprietary digital productivity platform AP- mainframe core system query-down platform and Inter-

ditional business requirements into structured Stack is cloud-native enterprise-grade and built on * Seamless Online Migration net core banking system.digital assets shifting development from a unit-based distributed architecture. Featuring a model- Our online migration solution features three inter-

code-driven to an asset-driven model. By em- ling and implementation methodology centered on connected systems: * Support for accounting separation and enhanced

bedding generative AI into each stage of the "application-centric" design APStack meets the core business field modeling.SDLC Sunline provides intelligent assistance to * Transition System: Supports dual-system mes-banking system’ s high requirements for security reli-

sage routing and traffic switching. * Provision of process tools capable of ingesting project help financial institutions reimagine development ability performance and agile development. It serves documentation and converting them into standardized

workflows and accelerate intelligent system con- as a digital foundation that enables financial institu- * Migration System: Offers rule-based incremental model assets greatly shortening the delivery cycle.struction. tions to undergo deep and effective transformation. migration scheduling and policy-driven execution.* Deep collaboration with rural commercial banks under

* Global Routing System: Accurately routes cus-

Comprehensive Product Portfolio the union’ s jurisdiction to ensure the system’ s full com-Solutions and Key Cases tomer and account data between legacy and new patibility with their unique operational needs.systems.* Digital Finance * Digital Financial Business Solutions The system currently serves:

This end-to-end strategy ensures uninterrupted

Built on a robust enterprise architecture Sunline’ s Our new-generation core banking system is designed operations and an imperceptible system transition * 60 rural commercial banks

digital finance solutions combine cutting-edge on an enterprise-level microservices framework with a for users. * 3000+ branch outlets

technology with deep financial business exper- unique "microservices + unitized" distributed architec-

tise. Utilizing microservices and componentized ture. It supports flexible service deployment limitless * Model Asset Construction via Process Tools * 10000+ inclusive rural financial service points

structures our offerings span core banking lend- scalability and customer-centric transformation Sunline leverages intelligent process toolkits to ac- It represents the largest and most widespread financial

ing card services and channe l manage- through multi-legal entity support a comprehensive celerate project implementation through rapid iter- service network among provincial institutions. By the end

ment—empowering end-to-end digital transfor- product factory and differentiated pricing mechanisms. ation and efficient asset reuse. These toolkits sig- of 2024 the network's total assets surpassed 4 trillion

mation for financial institutions of all sizes.Key Highlights: nificantly enhance productivity reduce implemen- RMB with leading rankings in deposit and loan growth

* Data Intelligence tation costs build team capabilities and ensure across provincial banks.* Seven Major Capability Centers long-term system stability. By transforming project

With a foundation in real-world financial data The upgrade of this core banking platform not only

The system is built around seven centralized capabili- documentation into standardized model assets the

practices Sunline provides full-spectrum data strengthens the digital backbone of the province’ s rural

ties: Customer Center Pricing Center Public Service tools shorten project timelines while supporting

solutions covering data strategy data middle financial sector but also accelerates its digital transfor-

Center Accounting Center Product Center Parameter refined project management and deep integration

platforms data governance analytics applica- mation journey—elevating the quality and efficiency of

Center Transaction Center. between business logic and technology. This ap-

tions and asset management. These solutions financial services for the agricultural economy.proach plays a key role in driving banks’ compre-

enable institutions to extract actionable insights These centers streamline business processes and con- hensive digital transformation.improve operational efficiency and drive data-in- solidate data enabling integrated agile operations.formed innovation.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 43Social Responsibility - Serving Clients and Partners Collaboration

* Big Data Application System Solutions reconstruction methodology. Departing from tradi- 1.Streamlined Data Assets * Full Financial Value Chain Management

In the age of data-driven finance emerging technologies tional manual data management this approach Data assets were reduced by nearly 50% improving data Solutions

such as data lakes data middle platforms and real-time uses a full-lifecycle fully online development and management efficiency. As commercial banks accelerate their digital

analytics are transforming how financial institutions governance model to simplify large-scale transfor- 2.Shortened Data Links transformation the deep integration of emerging

manage and utilize data. Yet traditional data warehouses mations. technologies such as big data cloud computing

remain foundational for analysis. Many financial institu- Key Methodology Elements: The data-processing link was streamlined reducing the and artificial intelligence with financial operations

tions after more than a decade of data warehouse devel- batch processing time by 50%.* Full Scope Coverage has become essential. To facilitate this transfor-

opment now face challenges including architectural com- 3.Accelerated Data Applications mation Sunline offers Full Financial Value Chain

plexity data redundancy and usability issues—stemming All participants and data objects involved in trans- Management Solutions that leverage these tech-

from outdated designs inadequate maintenance and a formation projects are governed using project Most data-related batch processing jobs were complet- nologies to enable comprehensive digitalization

lack of standardization. management tools ensuring visibility and control. ed ahead of schedule accelerating operational process- and enhance operational efficiency.es.To address these challenges Sunline has launched a * Full Process Control One of the most critical components of this

new-generation bank data warehouse model drawing 4.Resource Cost SavingsAll implementation steps follow a standardized transformation is the general ledger system

from over 20 years of industry experience. This model em- project execution model supported by defined The new system reduced CPU usage and storage usage which serves as the backbone of accounting

phasizes clarity usability and standardization offering a technical specifications and operational rules for by approximately 40% leading to significant cost sav- information systems. With the continued devel-

high-quality prototype that supports comprehensive each phase. ings. opment of financial technology this system has

business-aligned data construction. become a crucial entry point for banks to drive

* Full Tooling Support Throughout the reconstruction project Sunline and the

* Business-Oriented Data Models domestic substitution and advance digital finan-bank jointly developed specialized tools to facilitate

Sunline’ s tooling manages metadata throughout cial transformation.Designed from a business perspective these models are seamless migration and management. Key achievements the entire data lifecycle integrates with agile de-

intuitive business-readable and aligned with operational include: “Enterprise-Level Mega General Ledger” product velopment processes enforces technical standards

needs. offers three key advantages:and significantly reduces manual overhead. * Full Scope Management: The entire project was

* Clear Data Linkages comprehensively managed ensuring smooth and effi- * Industry-Leading TechnologyThis approach turns complex data warehouse cient execution.Well-defined architectural hierarchies and standardized overhauls into manageable structured and even Leveraging cutting-edge "domestic substitution +

data call protocols streamline data flow and improve pro- rewarding “puzzle assembly” experiences—bring- * High Automation Success: The migration process cloud-native" technologies this system utilizes a

cessing efficiency. ing order efficiency and accuracy to the digital achieved a 90% success rate for script automation while microservices + unitized architecture fully com-

transformation of financial data systems. the data comparison and verification process reached a patible with domestic ecosystems. It provides un-

* Universal Standardized Models 100% coverage rate ensuring accuracy and consistency. paralleled flexibility scalability and stability en-

Banking-standard-based models offer flexibility for a wide abling rapid response to product innovations and * Early Completion: Thanks to innovative project

range of downstream applications when integrated with Case: Comprehensive Reconstruction Project of a supporting both internal operations and future management and automation tools the project was

core systems. Joint-Stock Bank's Core Data Warehouse business growth.completed three months ahead of schedule shattering

* Layered Decoupling Architecture In December 2024 Sunline successfully launched the stereotype of long resource-intensive data ware- * Outstanding Product Performance

the "First Comprehensive Reconstruction Project of house reconstructions.The architecture decouples core and data processing The system integrates measurement accounting a Large Domestic Bank's Core Data Warehouse" in

layers isolating the impact of changes and enhancing * Zero Production Incidents: Over nearly two years of management and analysis capabilities delivering collaboration with a prominent joint-stock bank.system flexibility and adaptability. implementation the project achieved zero production unified real-time accounting processing for The project fully met all technical performance ex- incidents setting a new benchmark for successful diverse banking operations. With the capacity to

Efficient Full-Scope Data Warehouse Reconstruction pectations significantly enhancing the bank’ s op- large-scale data migrations. handle high-volume transactions and concurrent

Recognizing the complexity of large banks’ existing data erational capabilities and providing a strong boost processing scenarios it significantly improves ac-

environments—marked by massive data volumes tangled to its overall performance growth. The new core

This groundbreaking project not only streamlined the counting efficiency and supports business deci-

architecture and extensive interdependencies—Sunline data warehouse achieved four key improvements

bank’s core data management but also introduced inno- sion-making.over its predecessor: vative methods for data warehouse construction mark-has developed an efficient tool-driven data warehouse ing a significant achievement in the industry.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 45Social Responsibility - Serving Clients and Partners Collaboration

* Extensive Implementation Expertise Sunline's Role: * Overseas Business and Related Solution Partners Ecosystem

Sunline has successfully implemented enter- Sunline’s general ledger system was selected due to its Case: Core-Banking System Modernization Partnership with

prise-level mega general ledger systems for over robust capabilities and flexible full-stack localization SCB Sunline maintains close collaborations with

60 financial institutions including 40+ banks 13 of adaptability making it an ideal solution for this ambitious leading partners such as Huawei Tencent

which manage assets exceeding one trillion RMB. project. The collaborative effort aims to deliver a secure In 2024 Sunline secured a strategic agreement with Siam Com- Cloud and Alibaba Cloud.This extensive experience has allowed Sunline to high-performance and scalable general ledger system mercial Bank (SCB) in Bangkok for the modernization of its core

develop proven implementation methodologies that is fully localized to meet the specific needs of the banking system. This partnership marks a significant milestone

*Huawei Connect 2024:

and data standards ensuring rapid deployment of bank. as SCB becomes the first Thai bank to choose a Chinese fintech At the Huawei Connect 2024 conference

fully localized general ledger systems for financial provider demonstrating a breakthrough for Chinese financial themed "Win-Win Industry Intelligence"

institutions. The system will help the bank achieve: technology companies in the Southeast Asian market. Sunline alongside Huawei and other part-

*Refined Financial Management * Cooperation Highlights ners released the "Modern Financial Core

System White Paper: Practice Chapter" andCase: Next-Generation Transaction-Level Mega Enhanced management of financial data to support *Core-Banking System Modernization: Sunline will provide jointly launched the “Huawei FinancialGeneral Ledger Project for a State-Owned Large real-time decision-making and financial planning. SCB with comprehensive core IT infrastructure upgrades and Distributed New Core Solution 5.0.” Addi-

Commercial Bank digital transformation solutions aimed at enhancing the bank’ s *Unified Accounting Standards tionally Sunline signed strategic agreements operational capabilities and customer experience. with Huawei Cloud and introduced a joint

In alignment with national financial technology Streamlined integration across all financial departments

innovation policies and aimed at accelerating its *Technical Advantages and Industry Experience: Leveraging

solution for financial core modernization.ensuring standardized accounting processes.financial digital transformation a state-owned 23 years of industry experience Sunline’ s technological inno-

This partnership underscored Sunline’s

product strength innovative solutions and

large commercial bank launched a three-year ini- *Business-Finance-Tax Integration vation stood out winning the project and reinforcing its com-

petitiveness in the global market. leadership in the financial digital-intelligent tiative focused on the digitalization of its financial Seamless integration of business financial and taxation transformation field contributing to the

core systems. This initiative is designed to inte- data facilitating comprehensive data analysis and regula- * Strategic Significance shared vision of a new future for digital-in-

grate business-finance-expense-taxation man- tory compliance. *A Key Milestone in Sunline's Internationalization Strategy: telligent finance.agement improving efficiency and ensuring a

future-proof infrastructure for the bank. *Flexible System Operations This collaboration is a significant breakthrough for Sunline's *Tencent Industry Partners Summit 2025:

international expansion positioning it as a key player in theGuided by the principle of “consolidating founda- Agile system capabilities that can quickly adapt to chang- Southeast Asian market and setting a benchmark case for At the 2025 Tencent Industry Partnerstions and prioritizing urgent needs” the bank em- ing business requirements. future business growth in the region. Summit in Sanya Sunline was invited due to

barked on the development of a next-generation its long-standing successful collaboration

*Autonomous Controllability

transaction-level mega general ledger system. The *Promoting Sino-Thai Cooperation and Digital Transforma- and significant influence in the industry.system aims to meet the growing demands for Empowering the bank to maintain full control over its tion: Beyond strengthening its market influence Sunline’s part- During the event Sunline was honored withgreater financial transparency flexibility and inte- financial systems and operations. nership with SCB enhances the digital transformation efforts of the “2024 Financial Industry - Best Practicegration of financial data across different depart- Thailand’ s financial industry marking a pivotal moment in Award”. This award highlights Sunline’s inno-

ments. Sino-Thai cooperation. vative breakthroughs in the financial tech-

This collaboration will significantly accelerate the bank’s

financial digital transformation advancing its technologi- * Future Outlook

nology sector and acknowledges its ongoing

partnership with Tencent Cloud to accelerate

cal innovation and enhancing its ability to meet modern Sunline will continue to focus on technological innovation the financial industry’s digital transformation.financial service demands. driving the global digital transformation of the financial tech-

nology industry. The company is committed to providing effi-

cient and sustainable solutions for its international customers

strengthening its global competitiveness.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 47Social Responsibility - Employee Care

Employee Care Recruitment Channels

Sunline attracts top talent through diverse recruitment channels offering employees expansive

Sunline adheres to a "people-oriented" philosophy striving to create a healthy harmonious and vibrant working

environment. We are committed to safeguarding employee rights fostering professional growth enhancing career development opportunities:

well-being and ensuring a mutually beneficial cycle of development between employees and the Company. Our

approach encompasses diversified recruitment channels a comprehensive compensation and benefits system Campus Recruitment

varied career development paths enriching employee activities and holistic health support.Sunline recruits fresh graduates through partnerships with universities and industry-academia-re-

search projects. The "Reserve Program" launched in 2023 and 2024 offers graduates significant career

growth opportunities. In March 2024 Sunline also partnered with Shenzhen University to establish the

"AI Financial Software Engineering Joint Laboratory" promoting deep integration between industry

academia and research in alignment with national strategic goals for next-generation AI development.Social Recruitment

Through platforms like BOSS and 51jobs Sunline attracts talented professionals from a wide range of

fields. We also strategically use specialized recruitment platforms to efficiently match candidates with

specific industry needs.Internal Job Posting

Sunline provides vertical and horizontal career development opportunities encouraging current

employees to expand their capabilities and achieve the best internal job-employee alignment.Employee Referral Program

The "Bo Le Plan" rewards employees who successfully refer candidates enhancing team cohesion while

attracting high-quality talent.Rehiring Program

Emphasizing an "open and inclusive" culture Sunline welcomes outstanding former employees back to

the Company bringing valuable experience business insights and continuity of trust.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 49Social Responsibility - Employee Care

Employee Compensation and Benefits Career Development and Training

Sunline adheres to a compensation and benefits system that prioritizes fairness legal compliance and employee Sunline offers diverse career paths and extensive training resources to help employees achieve their personal and

well-being. Guided by the Labor Law of the People’s Republic of China and the Labor Contract Law we ensure professional goals. By focusing on dual career paths structured training systems and employee competency

strict adherence to salary regulations and distribution. Our compensation policy integrates qualification manage- development Sunline fosters continuous growth and development for all team members.ment and performance management mechanisms promoting both internal equity and cost-effectiveness.Dual Career Paths

Compensation System

Employees can choose between two distinct tracks—management or professional—depending on their career

Sunline’s compensation policies are designed to be fair and reasonable taking into account job responsibilities aspirations. Both tracks are supported by tailored training programs and promotion channels. Regular career

individual performance and market benchmarks. Annual performance evaluations and incentive mechanisms assessments and feedback sessions ensure employees are aligned with their development goals and help them

ensure that outstanding employees are duly rewarded for their contributions supporting both personal and orga- adjust strategies to reach their desired career milestones.nizational growth.Training System

Benefits System

Sunline’s training system encompasses a broad range of learning opportunities for new hires existing employees

We offer a comprehensive range of benefits to ensure the well-being and satisfaction of our employees including: and management:

* Health Protection * New Employee Training

Supplementary commercial insurance and regular health checkups to safeguard employees' health. Our onboarding programs are designed to help new employees integrate seamlessly into the company culture

* Holiday Care and their roles. Training includes business skills development professional modules and mentorship programs.By utilizing blended learning (both online and offline) and hands-on practice new employees quickly master

Special celebrations during key holidays such as the Spring Festival and Mid-Autumn Festival along with dedi- core job skills and become valuable contributors to the Sunline team.cated activities for Programmer’s Day to recognize and appreciate our tech teams.* Professional Skills Training

* Paid Leave

Sunline offers a range of technical and business courses. Internal experts conduct training sessions sharing

Employees are entitled to statutory holidays annual leave and additional family visit rewards to ensure a healthy practical knowledge and real-world experience. This approach ensures efficient talent development aligning

work-life balance. employee growth with the company’s business expansion goals.* Internal Special Care Fund * Management Training

To further support our employees Sunline established the Internal Special Care Fund in 2018. By December 31 Sunline employs a targeted and differentiated training approach for different levels of management:

2024 the fund had accumulated over RMB 1.36 million benefiting more than 30 employee families facing excep-

tional hardships. This initiative reflects Sunline’s strong commitment to employee care and well-being. Reserve Cadre Pool: Sunline builds a systematic talent resource pool to identify and nurture individuals with ex-

ceptional potential for managerial roles. Tailored programs enhance their business knowledge management

* Team-Building Activities skills and team collaboration capabilities helping them evolve into effective leaders.We regularly organize team-building activities cultural events and sports activities to foster communication col-

laboration and team cohesion.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 51Social Responsibility - Employee Care

New Manager Transition: From February to May 2024 Sunline launched a comprehensive New Manager Transi-

tion Camp. The camp offered a combination of practical case studies leadership coaching and experi-

ence-sharing sessions to support newly appointed managers as they adapted to their new responsibilities.Current Managers: To foster continuous leadership development Sunline offers a diverse online course library

covering areas like leadership team management strategy and more. Managers can engage in self-directed

learning at any time. Additionally seminars and workshops are regularly held to promote innovative thinking

helping leaders enhance their strategic decision-making and organizational management capabilities. In 2024

Sunline organized workshops focused on management standards enabling managers to discuss key metrics

and application scenarios. These discussions fostered a unified understanding of leadership principles and en-

couraged self-reflection and continuous improvement.Employee Competency Development

* Role-Specific Training

Sunline helps employees develop the core skills necessary for their specific roles thereby improving efficiency

and quality. As part of our internationalization strategy Sunline actively responds to market demands by offering

specialized programs including English learning initiatives English proficiency certifications and cross-cultural

exchange programs. These efforts help broaden employees’ global perspectives enhance cross-cultural commu-

nication skills and equip the organization with versatile talent for international growth.* External Certifications

Sunline encourages employees to pursue relevant professional certifications to increase their career competitive-

ness and expertise in their fields.* Growth Platforms

Employees are supported with personalized learning plans career counseling and hands-on project opportuni-

ties. These resources ensure that each employee has the tools and guidance necessary to grow both personally

and professionally.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 53Social Responsibility - Employee Care

Employee Activities and Cultural Development

Sunline places a strong emphasis on fostering team cohesion and cultivating a positive company culture. Through

a variety of engaging activities Sunline promotes employee well-being celebrates traditions and strengthens

collaboration across all teams.Health Initiatives

Sunline promotes healthy lifestyles through various wellness lectures running clubs and fitness programs. These

initiatives encourage employees to prioritize their physical health ensuring a well-rounded and balanced work-life

environment.Festive Events

To celebrate traditional holidays such as Lunar New Year and Mid-Autumn Festival Sunline organizes festive Team Building

events that not only bring employees together but also foster a deep sense of belonging and community spirit.These celebrations provide employees with opportunities to connect outside of work reinforcing cultural tradi- Sunline regularly organizes offsite team-building activities designed to enhance collaboration and strengthen

tions and team unity. interpersonal relationships. These activities create a positive and supportive atmosphere helping teams work

more cohesively and effectively toward shared goals.Role Model Recognition

The "Sunline Role Model" program recognizes and honors employees who consistently demonstrate outstanding

performance and embody Sunline's values. By highlighting these role models the program spreads positive energy

throughout the organization motivating others to strive for excellence and contribute to the company’s collective

progress.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 55Social Responsibility - Employee Care

Health Support and Mental Well-being Employee Feedback and Communication

Sunline is dedicated to supporting the physical and mental well-being of its employees through comprehensive Sunline places a high value on employee input fostering an open environment for communication:

health initiatives:

Satisfaction Surveys

Health Checkups

Regular satisfaction surveys are conducted to gather employee feedback helping the company identify areas

Sunline offers annual comprehensive medical examinations to ensure employees' health is consistently monitored for improvement and enhance management practices.promoting a proactive approach to well-being."Visit Project Sites" Initiative

Wellness Lectures

As part of the "Visit Project Sites" initiative executives regularly engage with frontline teams. This approach

Expert-led wellness lectures are organized to raise awareness about health issues and disease prevention. These allows leadership to better understand challenges improve operations and demonstrate a strong commitment

sessions help employees improve their understanding of maintaining a healthy lifestyle both physically and men- to the well-being of employees.tally.Employee Incentives

Sunline motivates and recognizes employees for their contributions through various incentive programs

designed to drive performance and long-term success:

Equity Incentive Plans

Introduced in 2022 equity incentive plans have been implemented in 2023 and 2024 to align core talent with

the company’s long-term growth. These plans aim to increase employee engagement boost retention and

provide employees with a stake in the company's success.Diverse Incentives

Sunline provides performance-based bonuses including project year-end and sales bonuses as well as allow-

ances and recognition awards to incentivize employees. These rewards promote a culture of innovation and

encourage employees to achieve outstanding business results.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 57Social Responsibility - Social Welfare

Social Welfare

In 2024 Sunline reaffirmed its commitment to giving back to society by engaging in impactful public welfare

initiatives:

* "Walk for Good" Charity Event (April 2024)

Sunline organized the "Walk for Good" charity event which saw widespread participation from employees. The

funds raised through this initiative were donated to support educational development in two rural schools in

Guizhou Province. These donations contributed to the construction of 8 public reading corners providing children

with access to books and learning resources. This effort played a pivotal role in promoting rural education and

fostering hope for the future.* Public Educational Exchange Program (August 2024)

Sunline hosted an educational exchange program for students and teachers from Guangxi Baise Tianyang High

School and Shenzhen University of Technology Affiliated Middle School. During the program Sunline shared

insights into Shenzhen’s transformation into a modern metropolis its corporate journey and its achievements since

inception. Participants had the opportunity to experience Sunline's corporate culture and workplace environment

inspiring future collaborations with outstanding students and contributing to the growth of the next generation.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 5907 Environmental Protection

Sunline prioritizes environmental protection as an integral part of its commitment to sustain- Lighting Efficiency

able development. Through energy-saving initiatives paperless operations green travel

encouragement and responsible waste management we strive to reduce our environmental Natural Light Utilization

footprint and support carbon neutrality goals.Areas with sufficient natural light minimize artificial lighting.Energy-Efficient Lighting

Energy Conservation and Emission Reduction

All offices use energy-saving bulbs and employees are encouraged to turn off lights when not in use.Sunline applies scientific management and technological innovation to reduce energy consumption and

carbon emissions effectively.Equipment Efficiency

Air Conditioning Efficiency

Computers and Printers

Scheduled Shutdowns Employees are required to set monitors to medium brightness and enable duplex printing to reduce

paper and energy use.Air conditioners are turned off 20 minutes before daily closing time to avoid standby energy consump-

tion.Standby Management

Temperature Control

All devices must be powered off when unused to eliminate standby consumption.Summer cooling is set no lower than 26°C while natural ventilation is prioritized in winter to reduce

usage.Maintenance

Annual cleaning and maintenance (at least twice yearly) ensure optimal performance and energy

efficiency.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 61Environmental Protection - Paperless Operations

Green Travel

Sunline advocates for low-carbon commuting and business travel:

Public Transit

Employees are encouraged to use buses subways or other public transportation for daily com-

mutes and business trips.Cycling and Walking

Employees living nearby are urged to bike or walk to work.Carpooling and EVs

Carpooling is promoted and employees purchasing vehicles are encouraged to choose new

energy models.Paperless Operations

Sunline actively promotes paperless workflows to reduce paper consumption and enhance Waste Management

resource recycling. Sunline has implemented a comprehensive waste management system to promote recycling

and reduce environmental impact.Print Management

Duplex printing is encouraged and single-sided paper is reused where possible. Recyclables

Old computers printers and other recyclables are centrally collected and processed for reuse.Digital Processes

Email electronic documents and digital tools replace paper-based workflows. Hazardous Waste

Batteries and other hazardous materials are collected and disposed safely to avoid environ-

Office Supplies Management mental contamination.Employees are encouraged to request supplies based on necessity and prioritize reusable

items such as refillable pens.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 6308 Appendix Environmental Performance

Indicator Unit 2024

Total Greenhouse Gas Emissions (GHG) tCO?e 467.04

GHG Intensity (per million revenue) tCO?e/million revenue 0.27

GHG Intensity (per m2) tCO?e/m2 0.05

GHG Intensity (per capita) tCO?e/person 0.46

Gasoline Consumption (official vehicles) liters 4980.15

Key Performance Indicators Total Electricity Consumption 10000 kWh 84.99

Electricity Intensity (per capita) kWh/person 839.87

Economic Performance (Financial Indicators) Electricity Intensity (per m2) kWh/m2 99.99

Total Water Consumption tons 5301.63

Indicator Unit 2024 Municipal Water Supply tons 5103.95

Bottled water (barrel) tons 195.70

Total Operating Revenue RMB 10000 173642.18

Bottled water (bottle) tons 1.98

Total Profit RMB 10000 2871.82 Water Intensity (per capita) m3/person 5.24

Water Intensity (per m2) m3/m2 0.62

Total Tax Payment RMB 10000 6223.65 Office Paper Consumption kg 4345.89

Paper Consumption (per capita) kg/person 4.29

Total Assets RMB 10000 288486.10

Notes:

Basic Earnings Per Share (EPS) RMB/share 0.0243 * GHG emissions include direct emissions from official vehicles indirect emissions from purchased electricity

(calculated using factors from the China Energy Statistical Yearbook 2022 and guidelines from the Ministry of

Ecology and Environment) and Scope 3 emissions from business travel (per GHG Protocol standards).* Floor area covers offices in Shenzhen Beijing Shanghai and Guangzhou. Headcount excludes on-site proj-

ect staff.

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 65Appendix - Key Performance Indicators

Employee Performance Indicators GRI Standards Content Index

Indicator Unit 2024 GRI Standard Indicator/Content Report Section

Total Number of Employees Persons 7147 1.1 Organizational Profile 3.1: Company Introduction

GRI 1: Foundation 1.2 Reporting Content 1: About This ReportFull-Time Employees Persons 7147

1.3 Reporting Period 1: About This Report

By Employment Type Employees in Mainland China Persons 7006 1.4 Contact Information 1: About This Report

Employees in Hong Kong Persons 141 2.1 Organizational Name 1: About This ReportMacao Taiwan and Overseas

2.2 Activities Brands Products Services 3.2: Major Products and Business

Female Employees (% of Total) % 26.3 2.3 Headquarters Location 1: About This Report

By Gender

Male Employees (% of Total) % 73.57 GRI 2: General 2.4 Operational Locations 3.1: Company Introduction

Disclosures

≤30 Years Old % 44.28 2.6 Markets Served 6.1: Client and Partner Collaboration

2.7 Organizational Scale 3.1: Company Introduction

By Age Group 30–50 Years Old % 54.13

2.8 Employee Information 8.1: Key Performance Indicators

>50 Years Old % 1.58 3.1 Material Topic Identification 4.3: Materiality Analysis

GRI 3: Material

Master’s Degree or Higher % 3.28 Topics 3.2 Material Topic Management 4.3: Materiality Analysis

By Education Level

Bachelor’s Degree or Below % 96.71 201 Economic Performance 8.1: Key Performance IndicatorsGRI 200: Economic

202 Market Presence 6.1: Client and Partner Collaboration

Annual Training Coverage (Key Groups*) % 100

302 Energy 7: Environmental Protection

Total Annual Training Hours (Key Groups*) Hours 7061 8.1: Key Performance Indicators

303 Water 7: Environmental Protection

Average Annual Training Hours (Key Groups*) Hours/Person 15 GRI 300: 8.1: Key Performance Indicators

Environmental 305 Emissions 7: Environmental Protection

8.1: Key Performance Indicators

306 Waste 7.4: Waste Management

401 Employment 6.2: Employee Care8.1: Key Performance Indicators

404 Training and Education 6.2: Employee Care8.1: Key Performance Indicators

GRI 400: Social

405 Diversity and Equal Opportunity 6.2: Employee Care

8.1: Key Performance Indicators

413 Local Communities 6.3: Social Welfare

418 Customer Privacy 5.3: Legal and Regulatory Compliance

2024 Sustainability Report

Shenzhen Sunline Tech Co. Ltd. | 67Shenzhen Sunline Tech Co. Ltd.Address: F/5 Building 2-A Zone I Shenzhen Bay Technology & Ecological Park

West Shahe Road Nanshan District Shenzhen China

Phone: 0755-86168118-828

Email: invest@sunline.cn