Stock abbreviation: BGI Genomics
Stock code: 300676
2025 Environmental Social and Governance Report01 Good Governance for a Solid Foundation and 03 Green Innovation for Appendix I: Key Performance Indicator 117
Steady Progress Shared Ecological Benefit
Appendix II: Report Index 121
Corporate Governance 21 Environmental Compliance Management
83 Appendix III: Reader Feedback Form 123
Risk and Compliance Management 27
Pollutant and Waste Management 87
Business Ethics 31
Addressing Climate Change 90
Energy Management and Circular
Economy 92
Ecosystem and Biodiversity Conservation
94
02 Quality First People-Oriented: Intelligence for Life 04 Inclusiveness for the Common Good
Product Safety and Quality 39 Employee Employment 97
Customer Service 49 Protection of Employee Rights 99
Innovation-Driven Development 59 Employee Training and Development 102
About This Report 01
Data Security and Customer Privacy 67 Occupational Health and Safety 107
About BGI Genomics 05 Supply Chain Management 73 Healthcare Accessibility and Inclusive
Healthcare 110
Sector Collaboration 78
ESG Management 09
Special Topic
Intelligently Shaping the Future
of GenomicsEmpowering a New
Ecosystem of Precision Medicine
with Digital Intelligence 15
CONTENTSBGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
About This Report
Introduction
This Report is the Environmental Social and Governance Report issued by BGI Genomics Co. Ltd. (hereinafter
referred to as "BGI Genomics" or the "Company") to its stakeholders. The Company has systematically reviewed
and presented its key ESG management initiatives progress and performance in 2025 framed within the three
dimensions of environment society and corporate governance. This Report illustrates the Company's approaches
and achievements in implementing sustainability concepts in its daily operations and management activities.Through clearer and more traceable disclosure of responsibility information the Company hopes to help all
stakeholders fully understand its ESG practices and respond promptly to their concerns and expectations.Reporting Period Global Reporting Initiative (GRI) Standards
This Report covers the period from January 1 2025 to December 31 2025. To enhance comparability some content Self-Regulatory Guidelines No. 2 for Listed Companies on Shenzhen Stock Exchange – Standardized Operation of
has been appropriately extended to previous and subsequent years. Companies Listed on the ChiNext Market
Reporting Boundary Self-Regulatory Guidelines No. 17 for Listed Companies on Shenzhen Stock Exchange – Sustainability Report (for Trial
This Report is based on BGI Genomics Co. Ltd. as the main entity. Unless otherwise specified the scope of this Implementation)
Report is consistent with the scope of the Company's consolidated financial statements for its 2025 annual report Self-Regulatory Guidance No. 3 for Companies Listed on the ChiNext Market of Shenzhen Stock Exchange –
covering the group's headquarters and its subordinate branches and subsidiaries. Preparation of Sustainability Reports
Data Sources Definitions
The qualitative and quantitative information used in this Report is derived from BGI Genomics' official internal For ease of expression and reading BGI Genomics Co. Ltd. is also referred to as "BGI Genomics" the "Company" or
documents and annual reports. The data disclosed in this Report is sourced from the Company's actual operational "we" in this Report.raw data publicly available government data annual financial data internal statistical reports third-party surveys How to Obtain the Report
and third-party evaluation interviews. The financial data in this Report is denominated in RMB. In case of any
This Report is available in electronic format. You can view it on the Company's website (https://www.bgi.com/) or on
discrepancies with the Company's annual financial report the annual financial report shall prevail.CNINFO (http://www.cninfo.com.cn). If you have any questions or suggestions regarding this Report please send an
Preparation Basis email to info@genomics.cn or call +86-755-36307265
United Nations Sustainable Development Goals (SDGs)
1 2BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
2026: A New Journey of Integrity and Innovation
— Safeguarding Public Health Through Genomics
quality development.With stable growth as our foundation we are committed to improving quality and efficiency and serving public
well-being. We will continue to focus on the steady growth and profitability of our core business strengthen lean
operations and cost control and build a solid foundation for development through sound management. We will
steadfastly uphold our mission of "Omics for All" making dedicated progress in critical public-need areas such as
reproductive health cancer prevention and control infectious diseases and chronic disease management. We will
use cutting-edge technology to build a strong line of defense for public health and safeguard the well-being of every
family with the warmth of technology.With intelligent large models at our core we will transition to a life and health intelligence platform. We will
To all our partners friends from all walks of life comprehensively promote the deep integration of AI and life sciences. Using the large-scale application of the GeneT
who care for and support BGI Genomics and clinical large model as a key entry point we will significantly improve the efficiency of pathogenic site analysis
every investor:
Chairman reduce the cost of gene interpretation and strive to close the loop between data governance and clinical translation.This will drive the Company's transformation from a gene testing service provider to a life and health intelligence
Wang Jian platform. By training vertical-domain life science large models with multi-omics data we aim to bring gene testing
into the hundred-yuan era. Meanwhile our SIRO high-throughput gene testing localized medical solution integrates
the four core advantages of standardization automation informatization and intelligence truly realizing the large-
scale and in-depth application of artificial intelligence technology in the field of gene sequencing.The year 2025 was a year of transformation building momentum and steady quality improvement for BGI Genomics.We remained true to our original aspiration in scientific research deepened our industrial application and With globalization as our wings we will expand into the "Belt and Road" and BRICS countries. We will make overseas
continuously solidified our foundation in technological innovation and global expansion leveraging our proprietary expansion a core engine for growth adhering to a country-specific and deeply localized approach. Through
technology platforms and core big data advantages to gather momentum for a new round of strategic upgrades. This a "technology export + local cooperation" model we will deepen overseas technology transfer and industrial
confidence in our steady progress is inseparable from the valuable experience accumulated through the dedicated implementation integrate local supply chains and collaborate with other Chinese enterprises going abroad to bring
efforts of our past management teams and even more so from the united and concerted efforts of all BGI employees China's gene technology standards and services to the world.and partners from all sectors.In 2026 challenges and opportunities coexist and our original aspiration and mission go hand in hand. Standing at
The year 2026 is a crucial year for forging ahead and achieving breakthroughs. As the inaugural year of the "15th the forefront of an era where biotechnology and the digital economy are deeply integrated all of us at BGI will always
Five-Year Plan" we are closely following the national strategic direction driven by technological innovation and embody the rigor of researchers the passion of entrepreneurs and the responsibility of strivers. We will empower life
meeting the era's demand for technological self-reliance seizing the momentum to plan for the long term. The Year sciences with AI connect the world through globalization and work together to create a magnificent vision of gene
of the Horse symbolizes momentum and breakthroughs. Standing at the forefront of an era where bio-intelligence technology safeguarding life and benefiting all of humanity!
and globalization are deeply integrated BGI Genomics will be driven by the twin engines of AI and globalization. We
will anchor our efforts in three major directions: "stable growth in core business leapfrog development of our life
platform and incremental expansion of our global footprint" as we forge ahead to embark on a new journey of high-
3 4BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
About BGI Genomics In the field of reproductive health the Company provides a complete "Five-pre" maternal and child health management product system covering the pre-marital pre-conception prenatal neonatal and child growth
stages. In cancer prevention and control it has formed a closed-loop management system for the entire life cycle of
Company profile tumors focusing on "prevention screening diagnosis and monitoring" offering comprehensive testing services at
each stage. For chronic disease management the Company is committed to improving the efficiency of screening
As a leader in the global genomics sector BGI Genomics upholds the mission of "Omics for All." Through over 20 and treatment for cardiovascular and cerebrovascular diseases and cognitive disorders promoting a diagnosis and
years of talent acquisition scientific research and industrial development we have established a marketing and treatment model centered on prevention and proactive health. In the area of infection prevention and control it has
service network covering more than 100 countries and all provinces municipalities and autonomous regions in developed precise testing product solutions for everything from common community infections to complex hospital-
China. We have become one of the few technology companies that cover the entire industry chain and all application acquired infections meeting the needs of all-scenario testing.fields in our sector. Leveraging our technologically advanced fully equipped and large-scale multi-omics output
platform we have become one of the world's few providers of scientific and technological services and operators of Business regions
precision medicine services.Main business Headquartered in Shenzhen China the Company has branches and medical laboratories in major domestic cities
The Company's main business is to provide research services comprehensive solutions for precision medicine such as Beijing Tianjin Wuhan Shanghai and Guangzhou. It also has overseas centers and core laboratories in
testing and health management services for scientific research institutions enterprises and public institutions regions including Hong Kong Europe Asia-Pacific and the Middle East. It has established a network that covers
medical institutions and social health organizations through multi-omics and big data technologies such as gene the entire country and reaches globally with business operations in over 100 countries and regions. This includes
testing mass spectrometry testing bioinformatics analysis and medical intelligent large models. more than 2000 research institutions and 2400 medical institutions in China over 3000 overseas medical and
research institutions in Europe the Americas and the Asia-Pacific region and cooperative relationships with health
authorities in more than 30 countries and regions.Corporate culture
Premarital and pre-pregnancy Prenatal Newborn Children & Adolescents
Infertility Mission Vision
Miscarriage cause
investigation
Chromosomal
Pregnancy "Omics for All" Health and Beauty Leading the Life abnormality
testing (CNV-seq) Science Era
Childbirth
Secondary prevention Tertiary prevention Auxiliary diagnosis
Non-invasive prenatal testing Newborn hearing loss Genetic disease testing
Primary prevention (NIFTY) gene screening (CNV-seq WGS)
Infertility IVF Non-invasive prenatal testing Newborn screening for
Expanded carrier for multiple monogenic inherited metabolic
screening for diseases diseases Precision medication
thalassemia genes Selection of Prenatal diagnosis of genetic Newborn genetic Genetic testing
healthy embryos diseases (CNV-seq WGS) disease screening for personalized
Preimplantation Prenatal nutrition testing medication guidance
genetic testing (PGT) for children
Middle-aged and elderly
Infection Cancer Chronic diseases
Precision diagnostics Cancer prevention Early cancer screening Risk assessment Nutritional
High-throughput genetic Genetic testing for DNA methylation testing Genetic testing for metabolism
testing for pathogenic hereditary tumors for colorectal cancer hereditary cardiovascular Precision
microorganisms HPV genotyping test DNA methylation testing diseases nutrition testing
Targeted genetic testing for Helicobacter pylori for liver cancer Genetic testing for the risk Precision Core Values
pathogenic microorganisms testing DNA methylation testing of premature coronary metabolism
Multiplex nucleic acid for cervical cancer heart disease testing
testing for pathogenic Companion Recurrence monitoring Homocysteine metabolism Unlocking the Mysteries of Life Composing a New microorganisms diagnostics pathway testing
Influenza A/B virus antigen Customized MRD testing Genetic testing Trimethylamine N-oxide self-test for tumors (TMAO) metabolism Industrial Chapter and Experiencing a Wonderful Lifefor personalized pathway testing
Medication guidance diagnosis and
treatment of single Multiple neurocarboxylic
Multiplex testing for bacterial cancer types acid testing
drug resistance genes Genetic testing Genetic testing for cognitive
Mycobacterium tuberculosis for personalized disorders
and drug resistance gene diagnosis and
testing treatment of pan- Precision medication
solid tumors Genetic testing for personalized medication
guidance for adults
Therapeutic drug monitoring
56
Marriage and pregnancyBGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Core honors of 2025
2025 Top 20 Chinese Biopharmaceutical Companies for
ESG Performance
2025 Top 500 Chinese Enterprises for ESG
Competitiveness Selected as a demonstrative case in "Biomedicine" for ChinaFund "2025 China Listed Companies Yinghua Won two first prizes of the 2024 Guangdong Provincial
new quality productive forces practice by the Global Award – A-share ESG Demonstration Case" Science and Technology Progress Award
Times
Selected for the "Top 100 Listed Healthcare Companies Selected as one of 36Kr's "2025 Innovative Enterprises Recognized as "Outstanding Sci-tech Innovation "Large-scale Application of AI-driven Precision Medicine
by Innovation Capability" for Globalization" Enterprise of the Year" Big Data" won the People's Artisan Technology Award
Selected by the National Data Administration as
Selected into the 2025 China Technology Fast 50 a pioneering unit for "High-quality Sector Dataset
Construction"
7 8BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
ESG management
Communications with stakeholders
BGI Genomics identifies government and regulatory agencies shareholders and investors customers employees
suppliers and partners and the community and public as its core stakeholders. Through regular communication
mechanisms such as earnings calls investor surveys customer forums employee interviews and supplier
conferences the Company continuously collects stakeholder requests and suggestions to align its ESG work with
their needs and concerns.BGI Genomics' key stakeholders and communication methods
Stakeholders Topics of concern Communication and response channels Stakeholders Topics of concern Communication and response channels
Corporate governance Corporate governance
Risk and compliance management Convening of the Two Meetings Risk and compliance management Regular communication and reporting
Anti-commercial bribery and anti- Periodic information disclosure Anti-commercial bribery and anti- On-site review
corruption Internal audit corruption Institutional research
Shareholders and senior Anti-unfair competition Roadshows and communication with the Government and Ethics of science and technology Policy implementation
management Due diligence Company regulatory agencies Environmental compliance management Information disclosure
Communications with stakeholders Pollutant and waste management
Supply chain security
Product safety and quality On-site communication Public bidding meetings
Industry collaboration
Customer service Market research Supplier audit
Product safety and quality
Innovation-driven development Customer complaint handling Strategic cooperation
Customer service
Data security and customer privacy Customer satisfaction surveys Participation in industry exhibitions
Customers Partners Equal treatment to small and medium-
protection Information security protection Exchange visits
sized enterprises
Employee activities
Employee employment Employee training Pollutant and waste management Environmental management
Protection of employee rights Employee care Contributions to the society and rural Community volunteer activities
Employee training and development Employee forums revitalization Medical community activities
Community public and
Employees Occupational health and safety Employee handbook Medical accessibility Social welfare support projects
media
Employee health check-ups
9 10BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Double materiality analysis Environmental dimension Social dimension Governance dimension
In 2025 guided by national policies research on domestic and international social responsibility standards 1.Environmental compliance management 8.Contributions to the society and 15.Protection of employee rural revitalization rights 22.Corporate governance
and industry benchmarking BGI Genomics conducted a systematic materiality analysis based on its business
development strategy operational management practices and key stakeholder concerns. Through a process of topic 2.Energy usage 9.Innovation-driven development 16.Employee training and 23.Risk and compliance development management
identification assessment and confirmation the Company ultimately identified a total of 27 material ESG topics to
address stakeholder demands more effectively. The Company prioritized these topics based on the two dimensions 3.Water resource management 10.Supply chain security 17.Occupational health and 24.Anti-commercial bribery and safety anti-corruption
of financial materiality and impact materiality providing a basis for defining annual sustainability management
priorities optimizing implementation sequences and setting long-term and specific ESG goals. 18.Equal treatment to
4.Pollutant and waste management 11.Product safety and quality small and medium-sized 25.Anti-unfair competition
enterprises
BGI Genomics' materiality analysis steps
5.Circular economy 12.Customer service 19.Ethics of science and technology 26.Due diligence
6.Ecosystem and biodiversity conservation 13.Data security and customer privacy protection 20.Medical accessibility
27.Communications with
Step 1 Topic benchmarking and screening stakeholders
7.Addressing climate change 14.Employee employment 21.Industry collaboration
Based on the Company's business development and current ESG management status and with reference
to the latest national sustainability policies and mainstream domestic and international sustainability
standards the Company comprehensively identifies ESG topics related to its business operations and
sustainability management. This process also involves benchmarking against the information disclosure 10
practices of leading peers and the key focus areas of mainstream ESG rating agencies in the capital 12 11
9
market. 9 19 13
72023
4
882417
2116
2115
Step 2 Communications with stakeholders 7 10
52214
663
The Company continuously monitors social needs and policy trends including regulatory requirements
sustainability status and trends and capital market dynamics. Through diverse communication 5 27
channels it maintains communication and exchanges with stakeholders establishing and preserving 254 26
essential positive relationships to fully understand their key concerns and feedback on sustainability 18
matters. 3
2
Step 3 Topic materiality assessment
12345678910
Building on prior identification and communication the Company further conducted a materiality Financial materiality
analysis to screen and confirm key topics closely related to sustainability. Integrating stakeholder
concerns the Company systematically assessed the relevance of each topic to its development and its With financial materiality but not impact
impact on stakeholders and prioritized them accordingly ultimately identifying three double materiality With both financial and impact materiality materiality
topics.With impact materiality but not financial Without financial or impact materiality
materiality
1112
Impact materialityBGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Sustainability governance
In accordance with the Working Rules of the Board of Directors' Environmental Social and Governance (ESG) Committee
BGI Genomics has established and continuously improved its sustainability governance structure. The Company has
embedded ESG requirements into the entire process including Board of Directors' supervision specialized committee
deliberation management execution and functional department implementation. This has gradually formed a closed-
loop ESG system with clear responsibilities a complete chain and top-down integration providing institutional support
for the Company's high-quality and sustainable development.BGI Genomics' ESG structure
Supervise material ESG-related matters of the Company
Review relevant proposals submitted by the ESG Committee
Board of Directors
Review strategic plans systems and working rules related to sustainability and ESG
Monitor and study ESG-related laws regulations and policies
Environmental Social
and Governance (ESG) Review ESG-related disclosure documents including the annual ESG report
Committee Monitor material ESG risks and opportunities and provide recommendations BGI Genomics was honored with the ChinaFund "2025 China Listed Companies Yinghua Award – A-share ESG
Demonstration Case"
Linking ESG performance with senior executive remuneration
BGI Genomics has formulated and improved the Remuneration Management System for Directors and
Organize and implement matters approved by the Board of Directors Senior Management linking the remuneration of directors and senior management with the Company's
long-term interests and sustainability. The performance-based remuneration of senior management is
Promote the integration of ESG requirements into business operations and tied to annual operating performance and individual performance evaluations. Furthermore a clawback
Management management mechanism for remuneration strengthens constraints on governance risk behaviors such as major
violations of laws and regulations and financial fraud.Provide ESG-related information
Functional departments Implement specific measures based on actual business needs
business units and
subsidiaries
13 14BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Special Intelligently Shaping the Future of
Topic Genomics Genetic digital intelligence strategy
Empowering a New Ecosystem of BGI Genomics regards artificial intelligence and digital intelligence as important engines for its strategic transformation
Precision Medicine with Digital Intelligence and upgrading. Centered on the overall concept of "generative biological intelligence" the Company continuously explores new paths to enhance the efficiency of life data insight and application through intelligent means. In terms
of its strategic path the Company has established an implementation pathway of "technological innovation – product
In accordance with the Working Rules of the Board of Directors' Environmental Social and Governance (ESG) Committee launch – large-scale operation" centered around the "ALL Plan." It adheres to a product strategy of "large models +
BGI Genomics has established and continuously improved its sustainability governance structure. The Company has vertical applications" to form a sustainable competitive advantage and long-term growth momentum.embedded ESG requirements into the entire process including Board of Directors' supervision specialized committee
deliberation management execution and functional department implementation. This has gradually formed a closed- iGeneT Pro: Promoting quality and efficiency in end-to-end gene interpretation
loop ESG system with clear responsibilities a complete chain and top-down integration providing institutional support
for the Company's high-quality and sustainable development. BGI Genomics continues to advance the deep integration At the clinical application level BGI Genomics has launched iGeneT Pro a professional-grade intelligent interpretation
of "gene technology + artificial intelligence" and expand its layout in "generative biological intelligence." Building on its platform for genetic testing. This platform promotes the evolution of genetic testing from traditional multi-step
existing capabilities in genetic testing genetic counseling and health management the Company further enhances its serial operations to an integrated model of "file upload – intelligent analysis – report generation – expert review." The
AI product matrix by focusing on a multimodal large model for genetic testing an end-to-end intelligent interpretation platform can perform multi-level bioinformatics analysis for SNV CNV and SV and supports single sample upload
platform a genetic counseling assistance system research support tools and ecosystem connectivity. This promotes the batch upload re-analysis and re-inference. Combined with AI-powered variant quality control evidence integration
upgrade of AI from single-point tool applications to multi-scenario full-process collaborative empowerment. With the automated interpretation and explainable decision-making capabilities it reduces repetitive manual labor and
GeneT multimodal large model for genetic testing as its foundational capability the Company continues to expand its improves interpretation efficiency. Clinical validation results show that iGeneT Pro has accumulated a similar case
products and solutions including iGeneT Pro ChatGeneT GeneT Agent GeneT Studio and GeneT API gradually forming library achieving a 99.8% recall rate for the top 30 prioritized variants in over 30000 clinical validations. In terms of
an intelligent system that covers clinical interpretation counseling assistance research support data governance and quality control the accuracy for SNP and Exon CNV quality control has reached 99.3%.capability output. iGeneT Pro core applications and advantages
BGI Genomics' digital intelligence product matrix
Genetic analysis and genetic counseling
End-to-end gene interpretation system:
A one-stop service from variant analysis
to intelligent reporting
Customized report * Routine reports can be fully generated
iGeneT Pro ChatGeneT GeneT Agent GeneT Studio GeneT API interpretation solutions Proprietary model trainingend-to-end by iGeneT Pro while complex
End-to-end gene Genetic counseling Genetic Counseling Agent Comprehensive solutions API & plugins reports require expert reviewComprehensive variant Develop customer-
interpretation platform assistance system interpretation report system based proprietary models using
Bioinformatics algorithm Digital intelligence- Task decomposition Digital intelligence- Capability API calls on population characteristics exclusive data to optimize
acceleration based information assisted reading clinical indications and regionally adapted analysis
summarization Data retrieval Flexible plugin access personalized needs results
Digital intelligence-based Assisted data cleaning
variant quality control Information retrieval MCP access Integration with hospital
Clinical data governance systems
Locus rating Full-process consultation Information aggregation Literature evidence Private medical data
Customized solutions Connecting hospital- integration warehouse constructionenhancement
In-depth interpretation side data
and reasoning Intelligent AI rating capability: Rapid establishment
recommendations Systematic extraction of of customized case
Report personalization ACMG standard evidence knowledge bases based on
items. Rating platform: a standardized clinical data
Rating review and governance system
governance platform
GeneT multimodal large model for genetic testing Rating database: 500000 Core servicegenomic variants
15 16BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
ChatGeneT: Genetic counseling assistance system and talent cultivation tool GeneTAgent:Intelligent agent for
genetic analysis scenarios
To address pain points in genetic counseling such as talent shortages decision-making overload information fragmentation
outdated knowledge and weak follow-up management BGI Genomics continuously improves the ChatGeneT genetic The GeneT Agent is capable of task decomposition
counseling assistance system promoting the empowerment of large intelligent models across all stages of consultation— database retrieval consultation enhancement self-
before during and after. The system supports pre-consultation with a patient-facing large intelligent model automatic reflection and pathogenicity analysis. It can call
extraction of test results and generation of structured consultation checklists. For doctors it offers functions like knowledge upon GeneT-related scenario capabilities in a one-
queries consultation assessment treatment suggestions and communication advice helping to improve consultation stop manner identify user needs through task-based
efficiency and quality. Additionally ChatGeneT can support re-analysis of genetic testing reports similar case queries and decision-making conduct personalized consultations
educational training scenarios. The educational version of ChatGeneT assists in doctor training and talent development intelligently detect conflicting data and dynamically
through methods like simulating patient dialogues with a large intelligent model enhancing personalized consultations and optimize automatically retrieve literature evidence
providing multi-dimensional capability assessments further expanding the application boundaries of artificial intelligence in to rate pathogenicity in real time and aggregate
the genetic counseling ecosystem. information from professional databases to meet
Application paradigm of the ChatGeneT genetic counseling assistance system more flexible demands for genetic counseling and One-stop access to the full-scenario interface of GeneT
intelligent analysis.Patients print their own medical Genetic counseling by doctors
Patient medical GeneT Studio & GeneT API: Expanding the boundaries of scientific research and ecosystem empowerment
Patients bring their records are stored in
records to the doctor the HIS system
Traditional GeneT Studio is a solution focused on scientific research and data governance scenarios. It integrates capabilities for
intelligent literature reading rapid data retrieval data cleaning and structured normalization. Through collaboration
Patients seek direct Doctors + multiple knowledge base websites Unstructured data among GeneT Genos and general large language models (LLMs) it supports tasks such as gene–phenotype association
medical consultation
Medical records are automatically Structured medical records storage Research analysis variant pathogenicity assessment historical case mining disease progression prediction and knowledge graph
sent to the patient enriches the patient case library applicationsNew discoveries construction driving the transformation of existing life science data into high-value resources that are usable analyzable
Patients upload based on big and translatable.materials online and AI Similar patient cases data mining
automatically generates provide more evidence for Meanwhile GeneT API as a capability output interface layer further strengthens ecosystem connectivity and hospital-side
treatment suggestions decision-making
ChatGeneT enablement. It supports API calls plugin integration and connections to hospital systems facilitating the embedding of
relevant models and analytical capabilities into the business workflows of hospitals testing laboratories and partners.Patient + Doctor + AI Structured patient case
questionnaire library This enhances product adaptability deployability and scalability reinforcing the development of an open collaborative BGI's Re-
database External analysis digital intelligence ecosystem for precision medicine.knowledge Software
Genetic
bases prediction counseling
training based Educational
Continuous feedback from follow-up results enriches the case library on AI + big data Accuracy of the Genos human genome GeneT + Genos + LLM joint multi-large-model applications foundation model data analysis mechanism
Variant pathogenicity prediction
Multi-omics analysis
(Pathogenic/Benign)
Historical case mining
Multimodal large model for
genetic testing
Gene–phenotype
association
Evo 2 1B
Variant pathogenicity
Human genome foundation assessment
Evo 2 7B model Disease progression
prediction
REVEL+SpliceAI
Knowledge graph
0 0.2 0.4 0.6 0.8 1 construction
General large models
…
Accuracy
ChatGeneT education edition application cases
17 18BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Good Governance for a Solid
Foundation and Steady Progress
BGI Genomics has always regarded high-quality governance as the fundamental guarantee for sound operations and 1
long-term value creation. We are committed to building a solid foundation for development through a standardized and
transparent governance system safeguarding strategic execution with prudent and forward-looking risk awareness
and fostering internal and external trust through honest and credible business ethics. We continuously promote mutual
reinforcement and coordinated enhancement between governance capabilities and development quality. The Company
deeply recognizes that good governance is not only an inherent requirement for lawful and compliant operations but also Corporate governance Risk and compliance management
a key enabler of organizational resilience stakeholder rights protection and sustainable development. The Company will
continue to strengthen its governance foundation and enhance governance effectiveness and accountability to higher
standards providing a solid guarantee for steady long-term progress and the creation of enduring social value. Business ethics
19 20BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Corporate governance
In 2025 the Company held 3 Shareholders' Meetings;
BGI Genomics strictly complies with laws and regulations including the Company Law of the People's Republic of China
the Securities Law of the People's Republic of China and the Code of Corporate Governance for Listed Companies to
establish a robust corporate governance structure and a sound internal control and risk management system ensuring The Board of Directors convened 4 meetings with an average attendance rate of 100%.standardized operations and scientifically informed decision-making.Operation of the "Two Meetings and One Level"
In 2025 BGI Genomics revised institutional documents including the Rules of Procedure for Shareholders' Meetings Board diversity and independence
and the Rules of Procedure for the Board of Directors continuously strengthening the corporate governance system BGI Genomics revised institutional documents including the Working System for Independent Directors the System
in which the Shareholders' Meeting the Board of Directors and senior management perform distinct roles operate for Special Meetings of Independent Directors and the Remuneration Management System for Directors and Senior
in coordination and maintain effective checks and balances. By standardizing mechanisms for meeting convening Management . The Company has continued to synergistically enhance the Board's diversity independence and
proposal deliberation resolution implementation and record retention the Company continues to enhance the professionalism and has continuously optimized the Board composition in terms of gender educational background
legality and compliance of decision-making procedures governance transparency and supervisory effectiveness. industry experience and professional expertise thereby strengthening the Board's comprehensive capacity to identify
Corporate governance structure risks anticipate trends and support strategy. Concurrently the Company has further improved the support system for
independent directors to fulfill their duties enhancing their ability to independently and lawfully perform their roles
ensuring they effectively contribute to decision-making participation oversight and checks and balances and professional
advisory functions thus further refining a standardized and transparent governance mechanism to better safeguard the
Internal Audit and
Shareholders' Meeting Company's overall interests and the legitimate rights of minority shareholders.Audit Committee Internal Control
Department Board of Directors diversification at BGI Genomics Co. Ltd.Nomination Committee
Board of Directors Corporate
Remuneration and Appraisal Committee Name Director category Education/professional title Sector expert
Finance
expert management
Office of the Board of Directors expert
Environmental Social and Governance Wang Jian Chairman Master's degree ? ?
CEO (ESG) Committee Zhao Lijian Director Bachelor's degree ?
Securities Department
Operations and Management Team Li Ning Director Doctorate degree ? ?
Zhu Shida Director Doctorate degree ? ?
Employee
Zhang
representative Bachelor's degree ?
Guocheng
director
Master's degree Chinese Certified
Wang Yujue Director Public Accountant ? ?
Senior Accountant Senior Economist
Independent
Du Lan PhD Senior Economist ? ?
director
Independent
Yu Lisheng Doctorate degree ?
director
Independent
Hou Zhibo Doctorate degree ?
director
2122
Key performance
Support System
Business Unit
Big Data & Intelligence
Business Unit
Precision Medicine
Solution Business Unit
Marketing Regional Theater
Marketing System
Production & Delivery
System
Product R&D SystemBGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
In 2025 the Company held 6 specialized committee meetings in total including 4
In 2025 the Company's Board of Directors comprised 9 members including 1 female director
meetings of the Audit Committee; 1 meeting of the Remuneration and Appraisal Committee
accounting for 11.11% of the total; 3 independent directors accounting for 33.33% of the
and 1 meeting of the ESG Committee.total;This year 3 director training sessions were conducted.Board of Directors effectiveness evaluation
Development of specialized committees of the Board of
BGI Genomics continuously improves its Board effectiveness evaluation mechanism advancing Board performance
Directors from standardized operation toward efficient and accountable fulfillment of duties. This consistently enhances
In accordance with internal institutional documents such as the Working Rules for the Audit Committee of the Board capabilities in scientific decision-making professional oversight and strategic leadership laying a solid foundation
of Directors the Working Rules for the Nomination Committee of the Board of Directors Working Rules for the for elevated corporate governance and sustainable development. the
Remuneration and Appraisal Committee of the Board of Directors and the Working Rules for the Environmental Social
and Governance (ESG) Committee of the Board of Directors BGI Genomics enhances the depth of research and quality BGI Genomics' director evaluation methods and practices
of decision-making by the Board on matters such as financial review talent selection remuneration incentives and
sustainability. This is achieved by clarifying the responsibilities and operational protocols of specialized committees— All directors conduct a self-evaluation of their performance at year-end
including audit nomination remuneration and appraisal and ESG—thereby promoting more refined prudent and Self-evaluation
of directors' Non-independent directors prepare the Annual Report on the Work of the Board of Directorsefficient board governance.performance Independent directors prepare the Independent Directors' Debriefing Report and present it at
the annual Shareholders' Meeting
Functions of BGI Genomics' specialized committees
Formulate selection Comprehensive The Board combines self-assessment materials with actual performance throughout the yearReview financial criteria and procedures company
information and its evaluation Focus on meeting attendance proposal deliberation and provision of professional for directors and senior recommendations
disclosure management
Supervise and evaluate Nomination Screen review and make
internal and external Audit Committee Committee recommendations on
audit activities and candidates and their
internal controls Performance evaluation of Evaluate the operational performance of the Audit Committee Nomination Committee qualifications
specialized Remuneration and Appraisal Committee and ESG Committee
committees Focus on their roles in proposal deliberation oversight and decision-support functions
Formulate appraisal Review sustainability
standards for directors strategies policies and
and senior management Remuneration ESG Committee disclosure documents Conduct evaluations based on internal systems such as the Working System for
Review remuneration and Appraisal Monitor ESG risks
Committee Independent Directors and the System for Special Meetings of Independent Directorspolicies decision-making and opportunities System and
resource Strengthen performance incentives and constraints through the Remuneration processes and clawback and provide assurance Management System for Directors and Senior Management
arrangements recommendations Regularly organize directors to attend external training sessions hosted by the SZSE and
the Shenzhen Public Companies Association to enhance performance capabilities
2324
Key performance
Key performanceBGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Investor relations management Case Conducting investor engagement activities to enhance market communication and
study value recognition
In accordance with legal and regulatory documents such as the Guidelines for the Management of Investor Relations
of Listed Companies and the Company's Articles of Association BGI Genomics has formulated institutional In February 2025 BGI Genomics hosted a research visit by Goldman Sachs and overseas institutional investors.documents including the Investor Relations Policy the Information Disclosure Policy the Internal Reporting System Company management provided a systematic overview of its core business layout technological innovation
for Material Information and the Registration and Filing System for Insiders of Inside Information. The Company progress exploration of intelligent large model applications and future growth directions and engaged in in-depth
continuously refines its investor relations and information disclosure management mechanisms constantly discussions with investors on operational performance. This visit enhanced the capital market's understanding of
enhancing its ability to communicate transparently and respond appropriately to the capital market. the Company's strategic transformation and long-term development logic improved transparency in information
Meanwhile the Company adheres to the principles of compliance equality proactivity and integrity promoting communication and investor trust and supported the Company's efforts to deepen international market recognition
integrated efforts in investor communication grievance handling information disclosure and shareholder rights and shape its long-term value proposition.protection. This continuously deepens investors' understanding of and confidence in the Company's strategy
operations and governance. The Company strictly implements its information disclosure management system
continuously improves disclosure quality and promptly addresses investor inquiries through multi-channel
communication mechanisms to safeguard investors' right to information and legitimate interests.BGI Genomics' investor relations management system
Principles of compliance equality proactivity and integrity
The Board Secretary serves as the head of investor relations management and is also responsible
for implementing relevant management measures organizing specialized training and monitoring
feedback from media and online channels
BGI Genomics hosts a research visit by Goldman Sachs and overseas institutional investors
The Securities Department is the functional unit responsible for planning organizing and
executing various investor relations activities
Communication targets include investors securities and industry analysts financial media and
other relevant institutions In 2025 the Company held 3 earnings calls 2 online earnings Q&A sessions and 3
Communication content includes development strategy business operations material events
environmental and social governance information cultural initiatives ways to exercise shareholder
rights investor grievance handling and risk challenges online institutional research sessions 2 offline roadshows (including institutional strategy
Communication is primarily conducted via announcements Shareholders' Meetings earnings
calls investor surveys roadshows site visits telephone fax email the Company website and the conferences) and organized or participated in 20 offline research activities.Hudongyi platform
Investor complaints primarily concern matters such as information disclosure corporate
governance and investor rights protection; the Board Office coordinates handling with the Board
Secretary as the responsible officer
The process follows acceptance recording verification and investigation formulation of handling
opinions and response to the complainant. Handling is completed within the prescribed
timeframe and a classified ledger is maintained for archiving
For improperly handled matters or those involving illegal acts accountability is enforced per
the accountability mechanism; disputes are resolved through third-party mediation or legal
proceedings when necessary
2526
Key performance
Management Management Communication Communication
principles responsibilities parties and content channels Complaint handlingBGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Risk and compliance management BGI Genomics' internal control development and management measures
BGI Genomics places great emphasis on risk management and compliant operations. The Company continuously
enhances its integrated risk and compliance management system covering risk identification compliance control · F ormulate the Internal Control Development Plan and Program to clarify
Launch and
audit supervision and corrective improvement. Legal and compliance requirements are embedded throughout the implementation background scope work plan and other elements planning serving as the basis for subsequent activities and establishing the internal
governance decision-making business operations and employee conduct. Adhering to the principles of prevention control organizational structure.first balanced control and continuous improvement the Company steadily strengthens its capabilities to
identify respond to and remediate various operational and compliance risks promoting synergistic deepening of
standardized operations and sound business practices thereby establishing a robust governance foundation for
high-quality development.Internal
Risk management · B ased on the Basic Standard for Enterprise Internal Control and its control supporting guidelines; review
· C omprehensively review the Company's policies and conduct interviews
BGI Genomics continuously refines its compliance and internal control system covering risk identification audit with all business departments.supervision and corrective improvement. Risk management requirements are integrated into the entire process of
governance decision-making and business operations. The Company adheres to the principles of prevention first
balanced control and continuous improvement steadily enhancing its ability to identify respond to and remediate
operational risks thereby establishing a solid governance foundation for high-quality development.Identifying · Drawing on best practices and the Enterprise Internal Control Guidelines
Risk management governance structure internal methods such as benchmarking interviews process mapping and
control walk-through testing are used to assess the design and operational
deficiencies effectiveness of control measures and identify control deficiencies.In accordance with institutional documents such as the Internal Control Management Policy and the Internal Audit
Management Policy BGI Genomics has established an internal control system covering all business processes. It
regularly conducts internal control evaluations and audits and drives closed-loop rectification of identified issues.Risk management requirements are embedded into strategy governance and daily operations. Systematic internal
control procedures and necessary internal oversight mechanisms are implemented from the corporate level down
to individual business processes. The Company has established an Internal Audit and Internal Control Department · I n response to identified internal control deficiencies the internal
responsible for managing evaluating inspecting and supervising internal control activities reporting directly to the control team proposes improvement recommendations for the issues Formulation and
Board of Directors and the Audit Committee. found clearly defining implementation steps and the relevant personnel implementation
involved. These recommendations are tracked for rectification after of rectification
approval by the responsible manager. plan
Risk management mechanism
BGI Genomics continuously enhances its risk management and internal control framework organically integrating
risk identification process control supervision and evaluation and cultural development. The Company promotes
the integration of compliance requirements into daily business management steadily improving standardized
operational capabilities and sound development performance thereby providing assurance for stable operations
and high-quality growth.
27 28BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Compliant operation Compliance and internal control culture building
BGI Genomics consistently treats compliance culture building as a critical foundation for enhancing governance
BGI Genomics continuously enhances its compliance management strengthening risk defenses and ensuring sound operations. The Company continuously reinforces organization-
system covering compliance control corrective actions and wide compliance and accountability awareness fosters a positive environment of knowing observing and applying
continuous improvement. Guided by the principles of "good regulations and steadily improves its capacity for lawful and compliant operations providing a solid foundation for
governance applicability integrity transparency accountability high-quality development.and sustainability" and the policy of "lawful compliance ethical The Company regularly disseminates compliance cases industry briefings and related content through its
operations; full participation continuous improvement" the "BGIlianjie" (BGI Integrity) WeChat official account releases integrity and compliance-themed posters during
Company steadily strengthens its ability to identify respond to holidays and organizes compliance training at headquarters and regional offices to reinforce organization-wide
and remediate compliance risks promoting synergistic deepening compliance awareness through multiple dimensions.of standardized operations and sound business practices. In 2025
the Company successfully passed its recertification audit with an BGI Genomics is certified to the ISO 37301 Case Participating in global compliance summits to exchange cutting-edge practices and study strengthen compliance governance capabilities
outstanding result of "zero non-conformities." compliance management system
In April 2025 BGI Genomics participated in the "China Global
Compliance management mechanism Compliance Summit 2025" held in Shanghai engaging in exchanges and learning on frontier topics including evolving international
business environments corporate governance and sustainability ESG
In accordance with the Compliance Management Manual the Company has established a comprehensive compliance compliance ethical compliance culture international compliance
management system integrating compliance requirements into its strategy governance and daily operations and management systems data security and compliance cross-border
continuously enhancing its standardized operational capabilities and sound development performance. investment compliance risk mitigation and digital implementation
of compliance. This enhanced the Company's understanding of
BGI Genomics' compliance management measures international compliance trends standard frameworks and regulatory
changes providing strong support for continuously refining its internal
compliance system deepening compliance culture and strengthening
Compliance objective management Risk identification and assessment sound operational capabilities. BGI Genomics participated in the China Global
Compliance Summit 2025
Periodically review laws and regulations
Decompose monitor and track annual in accordance with ISO 37301 compliance
compliance objectives management system requirements
Focus on management effectiveness regarding Identify compliance obligations and risks in
major penalties risk handling and incident conjunction with business activities establish
response In 2025 the Company conducted 27 compliance training sessions;a Compliance Risk Repository and develop
categorized response measures
The number of incidents involving major public opinion crises or losses exceeding 0.5%
Monitoring evaluation Compliance culture building
and continuous improvement of the Company's annual revenue (based on audited revenue from the most recent fiscal
Continuously evaluate system effectiveness Promote compliance culture based on policies
year) due to administrative penalties was 0;
through monitoring and measurement such as the Employee Code of Business Conduct
internal audits management reviews and goal and Prohibited Employee Conduct The timely handling rate for high-compliance-risk cases the response rates for information
achievement assessments Continuously reinforce organization-wide
Dynamically track and improve responses to compliance awareness through new-hire
security incidents compliance incidents and legal proceedings were all 100%.high-compliance-risk situations and compliance orientation compliance training ISO 37301 all-
incidents staff examinations internal compliance training
and external seminars and exchanges
2930
Key performanceBGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Business ethics Additionally to identify and prevent conflicts of interest between employees and the Company mitigate management risks protect mutual interests uphold internal fairness and prevent corruption the Company requires
employees to declare and update their conflict-of-interest status. The Company uses holistic data analysis to identify
BGI Genomics has established institutional documents including the Anti-Fraud Management Policy the Anti- at-risk individuals strengthens supervision and control continuously enhances employee integrity awareness
Corruption and Anti-Commercial Bribery Management Policy the Conflict of Interest Management Policy and the and deepens its corporate integrity culture. During the reporting period the completion rate for conflict-of-interest
Integrity Agreement . The Company continuously refines its integrity management system covering governance declarations was 100%.business operations and employees. Adhering to a "zero tolerance" governance approach it integrates integrity
into systems processes oversight and accountability mechanisms steadily strengthening end-to-end anti- Whistleblowing and whistleblower protection
corruption governance capabilities—from preventive measures at the source and process controls to outcome-based BGI Genomics has established the Whistleblower Protection and Reward Policy maintaining open internal and
accountability—and continuously reinforcing business ethics to build a robust integrity firewall. external reporting channels and strengthening the acceptance investigation handling and feedback on corruption
Anti-commercial bribery and anti-corruption system and non-compliance leads striving to build a supervisory ecosystem where whistleblowers feel safe to report investigations are thorough actions are stringent and protections are robust. Through arrangements such as
BGI Genomics has always upheld the principles of transparent operations and ethical conduct establishing direct investigation by the Internal Audit and Internal Control Department strict confidentiality of whistleblower
a comprehensive anti-commercial bribery and anti-corruption system covering all employees and upstream/ information and zero tolerance for retaliation the Company further enhances the timeliness of issue detection and
downstream partners. Through four key measures—system development supervision and control training and the credibility of its oversight mechanisms.communication and whistleblower protection—the Company continuously enhances its anti-commercial bribery BGI Genomics' end-to-end whistleblowing acceptance investigation handling and feedback
and anti-corruption management framework. mechanism
BGI Genomics' anti-commercial bribery and anti-corruption system Multi-channel acceptance
Multiple reporting channels are available to employees
Core Zero tolerance suppliers distributors customers and other partners
principles Equal emphasis on prevention and
punishment Closed-loop feedback Standardized registration and
Internal and external collaborative on outcomes acceptance
oversight
For real-name reports the Reports must be fact-based. While
whistleblower is informed of real-name reporting is encouraged
Governance Anti-Fraud Management Policy investigation and handling anonymous or pseudonymous
level Internal Audit Management System outcomes within 3–6 months reporting is permitted to respect the
Internal Control Management Policy depending on case progress whistleblower's preference
Anti-Corruption and Anti-Commercial Case handling is linked with Whistleblowers should provide as corrective actions and internal much information as possible about
Bribery Management Policy control improvements to the reported individual violation facts
establish a closed-loop oversight evidence and valid contact details
BGI Genomics was honored as an "Excellent Supporting Unit"
by the Enterprise Anti-Fraud Alliance in 2025 system For real-name reports the Internal
Audit and Internal Control Department
Business Integrity Agreement responds with acceptance status within
level Conflict of Interest Management Policy Categorized handling and 3 days of receipt; for anonymous
Partner integrity clauses accountability reports an investigation is initiated within 3 days of receipt
For verified reports violators will be subject to
appropriate disciplinary action Independent investigation and verification
Violators will be held accountable in
Employee Employee Code of Business Conduct accordance with policies such as the Cadre The Internal Audit and Internal Control Department is the
level Prohibited Employee Conduct Accountability Policy the Employee Handbook Company's designated unit authorized to investigate acts and the Employee Disciplinary Regulations. of corruption reporting directly to the General Manager
Commitment training and Cases involving suspected criminal activity It conducts investigations and verifications on reported
accountability mechanisms will be referred to judicial authorities for legal matters ensuring the independence and integrity of the
proceedings acceptance and investigation processes
31 32BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
BGI Genomics reporting channels BGI Genomics' business partner integrity control mechanism
Reporting channels
Report via WeChat Official Account: "BGIlianjie" Business partner Business partner In-contract Issue resolution
onboarding engagement management and closed-loop
Report by phone: 0755-36307270 improvement
Report by email: P_IA@genomics.cn Make integrity Sign the Integrity Conduct on-site integrity Strict handling of
commitment a Agreement and embed awareness visits violations internal
Report by mail: East I Zone 9F Main Building BGI Center No.9 Yunhua Road Yantian District Shenzhen China prerequisite for integrity clauses in Issue integrity reminders notifications and warning
partnership contracts Administer integrity education enhancement Report in person by appointment perception surveys of business partner onboarding mechanisms
Other methods deemed appropriate by the whistleblower implementation of in-
depth background
checks and upgrading
of system audit trail
BGI Genomics whistleblower protection policy capabilities
Strict confidentiality Strict prohibition of Special protection Protection of reporting Partner protection Case
management retaliation for identified rights mechanism study Participating in the Youth Integrity Salon to build consensus on integrity governance
whistleblowers
Whistleblower identity Any form of direct Implement special Enhanced protections Partners who
information and indirect or retaliatory protective measures for internal proactively report and In April 2025 BGI Genomics was invited to participate in the "Youth Voices on Integrity" ESG-themed salon. The
reporting materials are action is explicitly for identified whistleblowing actively cooperate Company engaged in in-depth discussions with corporate representatives professional institutions and media on
kept strictly confidential prohibited whistleblowers employees regarding with investigations topics including integrity risk prevention for young employees corporate anti-fraud system development and ESG
Breaches of Such behaviors will be Dedicated personnel reward disbursement will be protected in
confidentiality will be dealt with seriously in manage information job transfers etc. accordance with laws requirements. This event helped broaden the Company's perspective on integrity governance promoting synergistic
rigorously investigated accordance with laws coordinate Prevent adverse and regulations efforts among institutional constraints technological safeguards and cultural guidance thereby offering valuable
and held accountable and regulations communications and consequences arising Relevant liabilities insights for cultivating an ethical workplace environment for young professionals and reinforcing the foundation for
implement protections from whistleblowing may be mitigated or
waived depending on sustainable development.circumstances
Anti-corruption culture building
The Company emphasizes integrity culture promotion and integrity awareness education standardizing employees'
ethical mindset and conduct from the outset. It comprehensively strengthens integrity culture through various
approaches including new-hire and specialized training participation in integrity and compliance conferences
dissemination of integrity reminders via its official account and organizing integrity education and promotional
activities.Supervision of business partners
BGI Genomics continuously extends its integrity requirements to suppliers distributors and other partners.Through arrangements such as pre-engagement commitments in-contract constraints on-site visits for awareness
promotion questionnaire surveys and corrective actions it advances partner integrity management from
contractual obligations toward full-process collaboration. The Company regards business partner compliance
management as a critical extension of its business ethics framework consistently fostering a cooperative ecosystem "Youth Voices on Integrity" ESG-themed salon
grounded in transparency integrity mutual trust and shared success.
33 34BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Case Building an integrity dialogue platform to foster industry-wide co-governance BGI Genomics' anti-monopoly and fair competition risk control measures
study consensus
In 2025 the "Integrity Ecosystem Empowering the Development of the Biopharmaceutical Technology Industry
Exchange Meeting" hosted by BGI Genomics and co-initiated with support from the Enterprise Anti-Fraud Alliance
was successfully held at the Spatio-Temporal Center attracting representatives from 23 leading biopharmaceutical
technology companies. The meeting featured in-depth exchanges on building an integrity ecosystem analyzing Institutional norms Risk identification
industry trends and innovating practical approaches facilitating experience sharing and consensus-building
among enterprises and providing strong support for addressing integrity governance challenges and promoting Clarify fair competition management Identify risks in key scenarios such as competitive
standardized healthy industry development. requirements and behavioral boundaries based conflicts improper benefit transfers misuse of
on policies such as the Conflict of Interest insider information and role conflicts
Management Policy
In-process control
Declaration and approval In-process control
Establish onboarding proactive and annual Continuously strengthen control over key risk
Group photo of the Integrity Ecosystem Empowering the Development of the Biopharmaceutical Technology Industry Exchange Meeting declaration mechanisms to enhance dynamic items through cross-departmental review
management of conflict-of-interest matters remediation tracking and information
confidentiality
In 2025 the Company conducted 13 anti-commercial bribery and anti-corruption training sessions
with 828 participants; The signing rate of the Compliance Commitment Letter by all employees was
100% and the signing rate of the Integrity Agreement by suppliers was 100%.
Oversight and feedback Accountability and enforcement
Business ethics audit and oversight
Maintain open consultation and reporting Strictly address undeclared unremediated or
Regarding internal audits of business ethics the Company's Internal Audit and Internal Control Department channels promptly accept verify and drive non-compliant behaviors in accordance with
focuses on ethical practices in business decision-making employee conduct supply chain management and closed-loop resolution of issues laws and regulations to reinforce institutional
anti-corruption. During the reporting period internal audit results demonstrated the Company's outstanding constraints
performance in business ethics. Both management and employees strongly endorsed and voluntarily adhered to
relevant requirements providing robust support for internal controls and sustained sound development.Anti-monopoly and fair competition management
BGI Genomics strictly complies with the Anti-Unfair Competition Law of the People's Republic of China the Anti-
Monopoly Law of the People's Republic of China and related regulations and standards. It has established the In 2025 no incidents of unfair competition occurred within the Company.Employee Code of Business Conduct Prohibited Employee Conduct and Conflict of Interest Management Policy
continuously integrating fair competition principles into employee conduct standards conflict-of-interest prevention
and partner management. The Company has built clear institutional boundaries to prevent unfair competition
focusing on integrity intellectual property protection insider information safeguards and avoidance of competitive
conflicts.
3536
Key performance
Key performanceBGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Quality First Intelligence for Life
Guided by the mission "Omics for All" BGI Genomics upholds the public health principle of "prevention over
cure accessible to all" for inclusive and precise disease prevention and control. The Company deeply integrates
technological innovation with global expansion driving genomics innovation in precision medicine through new 2
models and technologies. Committed to breaking down geographical barriers BGI Genomics strives to make genetic
testing fairly accessible worldwide transforming scientific innovation into an inclusive force for health equity and
contributing enduring momentum to the global community of health for all. To achieve this the Company has built
a comprehensive quality management system ensuring end-to-end quality control to safeguard human health
and safety through genomics. It has also innovated a digital customer service platform leveraging rapid-response Product safety and quality Innovation-driven development
mechanisms and encrypted privacy data to simultaneously enhance service value and customer trust. Furthermore
the Company deepens green supply chain development collaborating with upstream and downstream partners to
build a resource-efficient environmentally friendly industrial ecosystem. With an open approach it promotes co- Supply chain management Customer service
development of industry standards and technology sharing leading synergistic advancement in the bioeconomy era
so that the benefits of scientific progress reach every life. Data security and customer privacy Industry collaboration
37 38BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Product safety and quality
The Company places paramount importance on the quality management of its products and services steadfastly
adhering to the principle that "to lead the industry one must first lead in quality." Grounded in the unique Management system
characteristics of the life sciences field it has established a clear quality strategy and rigorously follows the quality
policy of "impartiality scientific rigor accuracy and timeliness." By formulating core policies including the Quality BGI Genomics places exceptional emphasis on quality management treating quality as its lifeblood. It adheres to the
Management Manual Product Quality Control Procedures and Adverse Event Handling Procedures the Company principle "to lead the industry one must first lead in quality" and strictly follows the quality policy of "impartiality
has achieved comprehensive quality coverage across the entire product life cycle. scientific rigor accuracy and timeliness." The Company has received numerous domestic and international
quality awards with its quality achievements widely recognized by third-party institutions. According to data
Governance from accreditation bodies and industry peers BGI Genomics is among the few organizations in gene sequencing covering reproductive health oncology infectious disease and multi-omics big data and simultaneously holds
comprehensive accreditations including ISO 13485 ISO 15189 ISO/IEC 17025 CMA ISO 37301 ISO/IEC 27001 ISO
Governance structure 9001 ISO 14001 and ISO 45001. It was also the first institution in China's high-throughput gene sequencing sector
to obtain ISO 15189 ISO/IEC 17025 ISO/IEC 27001 and ISO 37301 accreditations. During the reporting period its
BGI Genomics' product quality governance structure operates under Board oversight with top management—led by subsidiaries continued participating in domestic and international proficiency testing programs including those
the CEO—defining the quality strategy. An independent Compliance and Quality Department has been established from the National Center for Clinical Laboratories (NHC) and the European Molecular Genetics Quality Network
to implement end-to-end quality management standards while functional departments fulfill their respective (EMQN) achieving perfect scores in over 800 tests and maintaining leadership in laboratory testing quality.responsibilities to ensure product quality.BGI Genomics' product quality governance structure BGI Genomics' comprehensive quality management framework
Occupational health and safety
management system Quality management system
Environmental management
Board of Directors systemISO 45001:2018 ISO 9001:2015 ISO 14001:2015
Information Security
Management System Level III Classified Protection
Personal information
ISO/IEC 27001:2022 of Information Security
management system
ISO/IEC 27701:2019
CEO
Medical device quality Medical laboratory quality Information Security
management system management system Management System
ISO 13485:2016 ISO 15189:2022 ISO/IEC 27001:2022
Office of the Board of
Audit Committee Customer Scientific and Directors Medical Devices Medical services technological Customer needs services satisfaction
Mandatory Medical device registration/filing certificates medical device manufacturing/
thresholds distribution licenses medical institution practice licenses biosafety filings
Supply chain Product R&D Production & Sales & after- Compliance & Support & PCR filings human genetic resources filings proficiency testing etc.functional functional delivery sales quality safeguard
departments departments functional functional functional functional Compliance management systemdepartments departments departments departments ISO 37301:2021
3940
Continuous improvement of qualityBGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Strategy
BGI Genomics has always regarded product quality and safety as the cornerstone of its business operations and
sustainable development. The Company continuously evaluates the impact of quality management activities—
spanning R&D production delivery and service—from a full-life-cycle risk prevention perspective on compliant
operations customer trust brand competitiveness and long-term growth. It integrates end-to-end quality
governance capability with technological innovation and business scale-up evolving quality management from
baseline compliance assurance toward enhanced operational resilience brand value creation and leadership in
high-quality industry development.Risk/ Impact
Specific description Financial impact Response strategy
Opportunity duration
Core risk
BGI Genomics certified to ISO 9001 quality management BGI Biotechnology (Wuhan) Co. Ltd. certified to ISO 13485
system medical device quality management system
Key stages—including gene sequencing May increase costs related
analysis interpretation and report to review rectification
Implement standardized end-
Compliance issuance—demand high levels of Short-to- customer communication
to-end operations and multi-
risks in test stage review mechanisms
results and professionalism and standardization. medium
and compliance
Inadequate management and review term management and
enhance closed-loop report
reports may affect test result accuracy report exert pressure on brand
recall management and
reputation and business strengthen error control across compliance and customer trust. expansion. all processes.The R&D production delivery and after- May increase costs
sales chain is long and requires high related to rework quality Strictly implement core quality
Full life coordination. Deficiencies in quality Medium- improvement and management systems achieve
cycle quality standard execution and process control and operational coordination full life-cycle quality control
control risks may affect product/service stability long- and exert pressure on coverage and conduct regular
customer experience and operational term market trust and business internal quality audits and
efficiency. stability. inspections.BGI Genomics certified by CMA Wuhan BGI Technology Service Co. Ltd. Wuhan BGI Clinical Laboratory
accredited to ISO/IEC 17025 accredited to ISO 15189
Core opportunities
External quality management awards
Continuously refine the end-to-end Deepen the quality strategy
Opportunities to quality control system to deliver highly Medium- Reduced losses from
enhance quality reliable and compliant products and and quality incidents
build a high-quality end-to-end
control system and strengthen
brand and market services strengthen customer trust long- enhanced customer loyalty
In the Tianjin Binhai New Area Quality Improvement Competition won 3 competitiveness and brand reputation solidify industry term and brand premium and
core brand competitiveness
sustained revenue growth. through compliant operations
first prizes 2 second prizes 10 third prizes and 10 excellence awards; leadership and expand market share. and superior service.At the Shenzhen Quality Management Group Trustworthy Team
Achievement Exchange and Training Conference won 1 gold 1 silver 2 Opportunities Through quality initiatives
bronze and 4 excellence awards for QC groups; for quality Encourage quality innovation
enhancement technical optimization and process improvements the Company can Short-to- Reduced quality costs such and technical breakthroughs In Wuhan Quality Association QC group activities won 4 third prizes; cost
In Hebei Province QC group activities won 1 second-class achievement reduction and effectively reduce retesting rates error medium
as rework and retesting conduct regular QC group
rates and quality losses enhancing term and enhanced business activities and institutionalize
award. operational capacity and profitability. quality improvements into efficiency operational efficiency and lowering
improvement quality-related costs.standardized processes.
41 42BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Impact risk and opportunity management
R&D pilot trial Focused on pilot and small-scale trials enhancing product traceability and documentation
and traceability
The Company emphasizes risk management for its products and services regularly conducting risk identification management compliance through optimized coding document completion test/process optimization requests
analysis evaluation and treatment to control risks affecting test result quality and patient safety thereby preventing enhancement and feedback on documentation issues ensuring efficient R&D and pilot-scale advancement
and mitigating adverse impacts and potential issues. Additionally it has established a quality objective and indicator
monitoring system. By regularly tracking deviations from control limits it monitors QMS performance analyzes
data trends to promptly detect anomalies and implements preventive actions. To ensure the continued adequacy Core product
and effectiveness of the QMS the Company employs a multi-dimensional oversight mechanism—including routine process For the NIFTY extraction kit production process used technical control tools to optimize liquid optimization dispensing in buffer preparation and post-aliquoting packaging reducing cumulative production errors
inspections unannounced audits and system reviews—and drives continuous improvement through the PDCA (NIFTY extraction by 80% significantly improving dispensing accuracy and increasing production efficiency 20-fold
cycle. kit)
Indicators and targets Core product
process For the NIFTY sequencing kit production process optimized staffing and workflow reducing
optimization
(NIFTY personnel by one in the sample loading plate aliquoting step increasing aliquoting efficiency by 24%
sequencing kit) and decreasing per-kit production time by approximately 2.5%Quantitative indicator disclosure item Unit 2025 data
Product conformity rate % 99.5 Case study Quality Control (QC) group activities
From April to November 2025 the Company organized a seven-month BGI Genomics Quality Control (QC) Group
activity centered on the core goal of "full participation and continuous improvement." Following the PDCA (Plan-
Product quality improvement initiatives Do-Check-Act) cycle and systematically applying quality management theories and statistical methods the initiative
engaged employees throughout the entire quality improvement and innovation process. This activity effectively
To continuously strengthen product quality foundations and enhance operational and R&D efficiency the Company enhanced organization-wide quality awareness and delivered tangible results in reducing quality costs and
systematically advanced quality improvement initiatives across five dimensions: production site compliance end- improving production efficiency and economic returns driving continuous advancement in the Company's quality
to-end standardization management efficiency R&D traceability and core product processes. Through targeted management capabilities.optimizations significant improvements were achieved in production compliance operational standardization
management efficiency and core product output. Concurrently Quality Control (QC) group activities further
reinforced the end-to-end quality assurance system.Product quality improvement measures
Production site Optimized eight types of production labeling and workshop layouts to improve compliance and
and compliance space utilization effectively reducing contamination risks Quality Month – Tianjin Group photo of the Integrity Ecosystem Empowering the Development management of the Biopharmaceutical Technology Industry Exchange Meeting
optimization
End-to-end Achieved efficient standardized end-to-end production control through 10 improvements including
standardized dedicated equipment deployment optimized consumable selection and aliquoting processes and
production control standardized operating procedures
Management process Introduced intelligent office tools and optimized issue collection mechanisms and document templates
and office efficiency to streamline information flow enable closed-loop issue management and standardize record-keeping
enhancement comprehensively enhancing production and quality management efficiency Quality Month – Pipetting Competition Quality Month – Knowledge Quiz
43 44BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
End-to-end closed-loop quality testing and control mechanism Medical device vigilance management
The Company has established a closed-loop quality testing and control mechanism covering all processes and Medical device vigilance is a core component of the Company's full life-cycle quality management and a key measure
nodes—pre-analytical analytical and post-analytical—throughout the full life cycle of medical testing services. to protect public safety in medical device use and fulfill its social responsibility in healthcare. The Company strictly
This mechanism implements standardized and refined controls over all factors affecting test result accuracy aligns with domestic and international regulations and standards including the Regulations for the Supervision and
comprehensively ensuring the compliance accuracy and reliability of test results. Administration of Medical Devices and the Measures for Monitoring and Re-evaluation of Medical Device Adverse
Events . It has established core management procedures such as the Post-Market Surveillance Control Procedure
Vigilance System Control Procedure and Medical Device Adverse Event Monitoring and Re-evaluation Control
Procedure clearly defining management requirements execution standards and role responsibilities across the
Pre-analytical process quality control entire process—including adverse event collection monitoring/reporting investigation/analysis risk evaluation
control/measures product re-evaluation and system audit/optimization. This institutionalizes proceduralizes and
Focus on the testing origin by standardizing the entire process—from test ordering and sample collection to standardizes end-to-end vigilance activities providing robust policy and systemic support for compliant operations.transport and receipt—with clear operational protocols and acceptance/rejection criteria to ensure sample
compliance and integrity from the outset rigorously controlling quality at the testing entry point. Medical device vigilance system
The Company strictly complies with domestic and international medical device regulatory requirements prioritizes
Analytical process quality control product safety risk management and has established and continuously improves a medical device vigilance
management system covering the entire post-market life cycle.Anchor core testing stages and establish multiple quality defense lines. Rigorously validate and verify testing
methods to ensure clinical suitability. Implement full life-cycle management of instruments reagents Medical device vigilance management structure of BGI Biotechnology (Wuhan) Co. Ltd.and consumables with robust metrological traceability and performance verification to maintain stable
compliant testing conditions. Deploy a dual quality control system combining internal QC and external
EQA for routine process monitoring triggering immediate corrective actions upon anomalies. Enforce strict Responsible for approving adverse event-related management systems;
personnel authorization and competency controls to mitigate operational risks at the source. General Responsible for approving external communications;
Decision- manager Approve investigation and handling reports for adverse events and major
making level quality incidents.Post-analytical process quality control Responsible for developing and refining procedures for adverse event
Quality reporting and monitoring;
Strictly safeguard the result delivery stage and standardize the entire post-analytical process. A rigorous Management Responsible for organizing investigation analysis evaluation and handling
result review and release mechanism ensures all results are reviewed by authorized personnel before Management Department of adverse events;
level manager
issuance. A report management process guarantees immediate clinical notification to protect patient safety. Responsible for periodically organizing internal or external QMS audits
Report corrections and traceability are standardized to tightly control result application risks. Post-analytical covering adverse event monitoring.sample retention and disposal protocols balance retesting/traceability needs with biosafety compliance. Collect adverse event information per procedures and promptly report to
Adverse event drug regulatory authorities;
monitoring Participate in investigation analysis evaluation and handling of adverse Product recall management Execution specialist events and major quality incidents; complete periodic product risk
level
The Company adheres to its quality control baseline by establishing a comprehensive product recall mechanism evaluation reports.and strictly implementing specialized procedures including the Product Recall Management Procedure Recall
Management Procedure and Result Modification and Report Recall Procedure standardizing the closed-loop
Includes heads of core departments—Technical QC Sales Production
operation of recalls. For testing services it has built an end-to-end traceability system centered on sample IDs Heads of Engineering and Supply & Sales—who lead their teams in coordinated
fully recording information across all stages—including submitting units testing workflows report generation relevant
execution of vigilance tasks.and modifications/recalls—achieving full life-cycle traceability from sample receipt through report delivery and Coordination departmentslayer
subsequent handling effectively safeguarding customer rights and service quality/safety.
45 46BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Operation of the medical device vigilance system
The Company fully implements the "Three Proactive" management requirements establishing a multi-channel
comprehensive adverse event information collection network.Adverse event monitoring activities required of medical device registrants
Proactive disclosure of contact information
Disclose contact details including phone mailing address email and fax; designate a
contact person. Individual Group medical Periodic risk Key medical Product re-
medical device device adverse evaluation report device evaluation
adverse event event report monitoring
report report
(Innovative
Proactive collection and reporting products)
Organization and Proactively collect adverse event information from
personnel distributors user facilities and end-users.(Responsibilities)
Medical device vigilance training and management effectiveness
BGI Genomics places high priority on compliance management and professional capability development in
Proactive reporting and evaluation medical device vigilance integrating relevant training into its routine quality management program to continuously
Directly report and evaluate suspected adverse events via the national monitoring enhance compliance awareness and expertise across roles ensuring vigilance requirements are implemented at
information system and submit group incident investigation reports and periodic risk the post level and executed by individuals. In July 2025 the Quality Department of BGI Biotechnology (Wuhan)
evaluation reports as required. Co. Ltd. conducted a specialized training session on Medical Device Adverse Event Monitoring and Re-evaluation
covering supervisors and above from Production as well as staff from Quality Management Technical and Sales
Management departments. The session systematically covered regulatory requirements management systems
operational procedures and role responsibilities comprehensively strengthening participants' compliance execution
capabilities.For post-market medical devices the Company systematically conducts five core monitoring and reporting activities In terms of compliance effectiveness the Company's medical device vigilance system continues to operate in full
comprehensively covering individual adverse event reports group adverse event reports periodic risk evaluation alignment with domestic and international regulatory requirements with the standardization and effectiveness of its
reports key monitoring reports (for innovative products) and product re-evaluations ensuring that adverse events management practices recognized by regulators. In 2025 BGI Biotechnology (Wuhan) Co. Ltd. underwent a routine
and product safety risks of varying types and risk levels are monitored and addressed comprehensively consistently inspection by the Hubei Medical Products Administration receiving zero non-conformities in medical device vigilance
and precisely achieving seamless risk surveillance for marketed products. and adverse event monitoring management fully validating the system's compliance and maturity.
47 48BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Customer service The Customer Service Center fully aligns with ISO 9001 ISO 14001 ISO 45001 ISO 37301 ISO/IEC 27001:2022 ISO/IEC 27701:2019 and ISO 15189 requirements actively pursues certifications and rigorously implements standard
clauses. It enhances service efficiency through quality management builds customer trust via information
BGI Genomics' Customer Service Center is among the earliest established in China's genomics industry. Adhering security and privacy protection standardizes service conduct through compliance management ensures service
to the service philosophy "Empathy and Understanding Catering to Your Needs" it is committed to delivering sustainability with green and safe operations and strengthens professional support with medical laboratory
professional efficient and comprehensive technical support and services positioning customer service as the service standards. By consolidating business relationship data and team assets it continuously optimizes service
core nexus between the Company and its clients. In 2025 the Company continued enhancing its service system processes and customer experience fulfilling the mission "Omics for All" through systematic operations and
upgrading capabilities and optimizing experiences. By consolidating four core assets—business relationships continuous improvement. Below are the certification systems the center has participated in and passed along with
data and team—it solidified customer trust provided essential support for sustainable development and faithfully relevant audit clauses (departments primarily responsible for audits are indicated in red font):
fulfilled its mission "Omics for All."
System name Main clauses involved
Customer service management system 4.2 Understanding the needs and
5.3 Roles responsibilities and authorities
The Company has built a hierarchical dual-track closed-loop collaborative customer service management system. expectations of interested partiesISO 37301 7.3 Awareness
Guided by the top-level vision "Creating Wings for Customer Service" the business layer focuses on iterative 4.5 Compliance obligations 7.4 Communication
refinement of service processes and standards the capability layer emphasizes implementation of intelligent 4.6 Compliance risk assessment
systems and the foundation rests on comprehensive customer service empowerment forming a standardized
service management system covering all scenarios and processes. 4.2 Understanding the needs and
6.1.3 Information security risk treatment
ISO 27001:2022 expectations of interested parties
7.3 Awareness
BGI Genomics' customer service management system 6.1.2 Information security risk assessment
5.2.2 Understanding the needs and
5.4.1.3 Information security risk treatment
ISO 27701:2019 expectations of interested parties
5.5.3 Awareness
Hierarchical progression 5.4.1.2 Information security risk assessment
Deep integration of general and specialized capabilities
5.3 Organizational roles responsibilities and
Creating Business layer authorities 7.4 Communication
wings for Continuous improvement Capability layerIn-depth application and ISO 9001 6.2 Quality objectives and planning to 9.1 Monitoring measurement analysis and customer of operating processes and
service standards practice of intelligent agents achieve them evaluation (9.1.2 Customer satisfaction)
7.3 Awareness
5.3 Organizational roles responsibilities and
Customer All-scenario Customer intent Precise problem Intelligent agent authorities 7.3 Awareness
inquiries responsiveness handoff classification and application and
Data statistics and
analysis ISO 14001handling feedback 6.2 Environmental objectives and planning 7.4 Communication
to achieve them
Customer Research – Planning – Execution – Standardization – Implementation – Supervision –
5 Leadership and worker participation
7.3 Awareness
follow-up Results – Assessment – Incentivization – Continuous Improvement ISO 45001 6.2 OH&S objectives and planning to achieve 7.4 Communication
them
5.3 Laboratory activities (5.3.3 Advisory
Latest
Customer Latest strategies and Latest product Latest laws Latest internal
4.1 Impartiality activities)
service operating organizational and service regulations and contact ISO 15189 4.2 Confidentiality 6.2 Personnel
empowerment procedures structure processes safety standards network 5.6 Risk management 8.5 Actions to address risks and
opportunities
49 50BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
The Company is committed to delivering "accurate professional and reliable" medical and scientific research Customer Satisfaction Survey Management Procedure
services. By establishing standardized service protocols and defining response timeframes across all service
scenarios it has implemented an efficient and robust service response mechanism to effectively address diverse
customer inquiries regarding the testing process.Determining survey Designing and
Service type Specific items Committed processing time Defining survey Defining survey objectives
scope content establishing survey implementing survey
procedures questionnaires
Inquiring about testing progress
registering customer information
updates applying for report mailing 1 business day
and processing donation withdrawal
requests
Consultation Following up on customer intentions
and conducting dissatisfaction follow- 1–2 business days
ups
Donation withdrawal processed Within 5 business days
Follow-up Collection of survey
Data analysis on negative questionnaires and
evaluations quality control of
Accepting complaints 1 business day questionnaire data
Providing complaint progress updates 2 business days
Complaints
Post-resolution customer satisfaction
follow-up 1 business day Formulating Implementing Report writing
service and supervising and conclusion
Investigation and handling of service- improvement plans improvement plans sharing
related complaints 5–10 business days
Others SMS configuration 1 business day
Case study Early colorectal cancer screening: seizing the window for life
Customer Service Capability Improvement In February 2025 the Company launched a shareholder appreciation
initiative offering the Colotect colorectal health test to shareholders
as a demonstration of its commitment to stakeholder well-being
Customer satisfaction enhancement through genomics. Shareholder Mr. Han participated received a test
kit completed sampling and received results indicating positive
The Company has established a 7×24-hour uninterrupted omni-channel customer service system leveraging methylation in three genes. He promptly underwent a colonoscopy
diverse touchpoints such as telephone and online channels to rapidly respond to inquiries comprehensively per medical advice and was diagnosed with intramucosal carcinoma
address customer needs and efficiently resolve issues through closed-loop management—continuously delivering of the sigmoid colon. Thanks to the precise early detection the
professional convenient and trustworthy services. lesion was identified before cancer spread and he made a full
Simultaneously the Customer Service Center has established a regular customer satisfaction survey mechanism recovery post-surgery. Mr. Han later sent a heartfelt thank-you letter
designing tailored questionnaires for different products and conducting periodic surveys and proactive follow- and a commemorative banner sincerely acknowledging the clinical
ups via phone email WeChat and other channels. This enables comprehensive collection of customer feedback value of the Company's product and powerfully validating the real-
on products services and delivery quality which is compiled into dedicated reports to continuously refine service world impact of BGI Genomics' mission: "Omics for All."
quality enhance customer loyalty and long-term retention and support steady business growth. In 2025 agent-level
customer satisfaction remained consistently above 99% maintaining industry-leading service quality.
51 52BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Digital and intelligent service transformation
In 2025 the Company collected 1094 customer satisfaction survey responses achieving a
99% To continuously enhance service quality efficiency and digital intelligence the Company iteratively upgrades satisfaction rate of .
its end-to-end customer service support system. In 2025 it updated its knowledge base with over 10000 entries
solidifying the foundation for expert service delivery. Internally it enhanced the DingTalk app "Medical Encyclopedia"
to enable enterprise-wide knowledge sharing and reuse empowering frontline staff. Externally it upgraded the
intelligent agent "Gene" which—through specialized large-model training and dynamic updates from its proprietary
Customer service quality control management knowledge base—achieved a 70% AI reception rate in 2025 enabling precise detailed and natural interactions
with customers. This steadily advances the deep integration and innovative application of AI in customer service
The Company treats customer service quality as a key performance indicator implementing end-to-end refined continuously optimizing the user experience through technological innovation.control through an intelligent quality assurance system. This includes an AI-powered quality inspection platform
covering phone online and other channels conducting daily proportional checks and re-inspections on every
agent's interactions. Intelligent technologies enhance voice training and standardize service delivery. Real-time
monitoring of agent blind spots regular service philosophy training and sharing of exemplary cases minimize
performance variance. Customer feedback drives a closed-loop process optimization mechanism that rapidly
translates improvements into standardized operating guidelines. Additionally a four-tier quality inspection
workflow—agents inspectors re-inspectors and quality supervisors—ensures closed-loop management from
service record generation sampling re-inspection feedback and coaching training implementation to aggregated
optimization—ultimately enhancing both service efficiency and customer experience.Customer Service Center Quality Inspection Management Process
Agent Quality inspector Re-inspector Quality supervisor Continuous development of a professional customer service team
Drawing on years of operational experience the Company has built a professional stable and highly qualified core
service team with 14 years of deep industry expertise. As of the reporting period end it has served over 4.6 million
Review quality inspection Provide re-inspection
outcomes feedback individuals providing strong talent assurance for high-quality service delivery.Qualification category Number of certified individuals Professional value
Aggregate
Service record Sample for quality Re-inspect quality
and analyze
inspection results inspection results; propose National Senior Health Manager 23 Provide professional health management consultation and
process and guidance to clients
material
optimizations
National Senior Public Nutritionist 14 Provide professional nutrition-related consultation services
Deliver quality inspection
results with guidance
National Senior Customer Service 16 Ensure standardization of service processes and quality control Manager of services
Provide feedback to training lead
for coaching Junior/Intermediate Genetic 24 Provide professional technical services such as genetic Counselor counseling and report interpretation
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Key performanceBGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
The Company prioritizes building a future-ready talent team. It has formulated the Management Measures for Public Customer complaint handling process
Customer Service Training in the Customer Service Center and the Competency Verification Plan for Long-term
Employees. Regular systematic training and assessments are conducted to continuously enhance the professional
competence of the customer service team fully empowering them to meet diverse role requirements. The Company Process node Core work requirements Committed time limit
formulates a detailed annual training plan at the beginning of each year conducts year-end competency verification
and makes monthly adjustments based on actual conditions to ensure customer service personnel comprehensively Complaint Receive customer complaints through all channels
master product knowledge communication skills and system operations thereby delivering high-quality and acceptance and complete complaint assessment and classification and
transfer transfer to the corresponding responsible department
1 business day
efficient services to customers. and personnel
Case Conducting customer service training and competency verification to solidify the
study foundation of service professionalization Process Synchronize phased complaint handling progress with Complete the first progress feedback
feedback the customer and promptly communicate the handling status within 2 business daysIn 2025 the Company organized specialized training
competency verification and on-site assessments
focused on enhancing customer service capabilities. By Investigation For different complaint types such as service-related Complete investigation and handling of
integrating centralized lectures directive rollouts and and handling and quality-related conduct special investigations event service-related complaints within 5–10 grading and formulate and implement resolution plans business days
practical evaluations it strengthened customer service
personnel's understanding and application of business
processes service standards and communication Follow-up after
After complaint resolution complete a customer
resolution satisfaction follow-up to confirm the customer's 1 business day
requirements promoting the translation of training acceptance of the outcome
outcomes into on-the-job performance and further
solidifying the professional capabilities and service
Closed-loop Conduct root cause analysis of the complaint drive Continuous follow-up to achieve
quality foundation of the customer service team. The Company organizes on-site customer service training and optimization relevant departments to implement corrective actions systematic optimization
competency assessment and verification and track the effectiveness of improvements
In 2025 the Company conducted 7 customer service training sessions covering 100% of its
customer service personnel. In 2025 the Company received 35 customer complaints amounting to 1 complaint per RMB 100
million in revenue.The customer complaint resolution rate was 100%.Customer complaint handling
The Company has formulated the Management
Regulations for Handling Medical Customer
Complaints clarifying standards and time limits for Responsible marketing
the entire complaint handling process to ensure
customer concerns are addressed promptly in a BGI Genomics strictly complies with relevant laws and regulations including the Advertising Law of the People's
standardized manner and through a closed-loop Republic of China the Anti-Unfair Competition Law of the People's Republic of China and the Law of the People's
process. The core process is as follows: Republic of China on the Protection of Consumer Rights and Interests. The Company rigorously adheres to regulatory
red lines to ensure all marketing activities are conducted within the legal framework. It deeply integrates the concept
of responsible marketing into its entire business operations establishing a comprehensive end-to-end marketing
compliance management system. Marketing practices are strictly regulated to resolutely eliminate violations such
as false advertising and unfair competition fully committed to fostering a fair transparent and trustworthy market
environment safeguarding consumers' legitimate rights and interests and promoting the healthy and orderly
development of the genomics and health industry.
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Key performance
Key performanceBGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Routine closed-loop management of marketing activities
The Company has established a routine full-process control mechanism of "pre-review in-process monitoring and
post-review" to implement full-lifecycle closed-loop management of marketing activities and comprehensively mitigate
marketing compliance risks. In terms of building the science communication content system
Pre-review Centered on its core business areas—including reproductive health cancer prevention and control
The Company has established a stringent multi-tiered marketing content review system stipulating that all externally infectious disease prevention and control and chronic disease management—the Company has
released marketing information promotional materials and advertising content must undergo a dual-review process: developed a professional rigorous and accessible science communication content system. This
preliminary review by the business department followed by specialized review by the compliance and legal departments. system covers multiple dimensions such as disease prevention knowledge principles of genomic
The focus is on verifying the authenticity scientific validity and compliance of promotional content. Exaggerated claims technology product application scenarios and test result interpretation ensuring all content
false advertising absolute language or distorted facts are strictly prohibited ensuring all external marketing information is backed by authoritative scientific research and clinical data and avoiding any exaggerated or
is supported by authoritative scientific evidence. No content may be published externally without passing this review.misleading statements.In-process monitoring
The Company conducts routine dynamic monitoring of published marketing content and ongoing campaigns In terms of science communication channels and formats
establishing an omni-channel marketing behavior monitoring mechanism covering online new media platforms offline
promotional events academic engagements and channel partnerships. This enables timely identification and handling
of non-compliant promotional activities swiftly containing risk propagation. Simultaneously the Company strictly abides Online the Company leverages new media channels such as its official WeChat Official Account
by laws and regulations governing market competition prohibiting unfair practices such as improper benefit transfers video channels and live streaming platforms to continuously publish popular science articles
commercial bribery or undue promises. It also prohibits suppliers from seeking procurement advantages or monopolistic expert interview videos and short science videos creating a series of science communication IPs to
positions through improper means like benefit transfers or special returns fully committed to maintaining a fair and provide the public with convenient and accessible health knowledge services. It has also launched
orderly market competition environment. the ChatGeneT professional genomics consulting platform which offers the public knowledge
on genetic diseases genetics education and personalized health advice based on a professional
Post-review knowledge base lowering the cognitive barrier to understanding genomic technologies and related
The Company has established a marketing compliance risk review and rectification mechanism. For compliance issues products.and potential risks identified in marketing activities it conducts root cause analysis to identify underlying problems Offline in conjunction with health-themed days such as National Ear Care Day World Thalassemia
and assign rectification responsibilities formulates targeted optimization measures and concurrently updates review Day Cancer Prevention and Control Promotion Week and World Gut Health Day the Company
standards and control requirements to establish a closed-loop management system continuously refining the marketing collaborates with local health commissions medical institutions and public welfare organizations
compliance management framework. to conduct free clinics health lectures grassroots science outreach tours and public welfare
Conduct regular responsible marketing training screenings. These activities reach deep into communities and primary healthcare institutions providing face-to-face explanations of genomic health knowledge and the value of its products
The Company incorporates responsible marketing and compliance communication training into its company-wide and services. Simultaneously through academic marketing activities it engages in professional
training system conducting regular tiered specialized training for marketing-related personnel to continuously strengthen academic exchanges and product knowledge dissemination with clinical experts to enhance
enterprise-wide compliance awareness and the philosophy of responsible marketing solidifying the ideological scientific understanding of its products within the professional community and promote the delivery
foundation for marketing compliance. Adopting a blended online-offline training approach it achieves full coverage of
personnel across the entire marketing chain including the Customer Service Center and Marketing Center. Compliance of standardized scientific health knowledge.marketing training is also included as a mandatory component of new employee onboarding ensuring new hires are
familiar with marketing compliance red lines and policy requirements from day one and can only commence work after Others
passing relevant assessments.Deepening product and service popularization education Throughout the entire product promotion and customer service journey the Company has
The Company consistently adheres to the principle of "science popularization first scientific empowerment" integrating established a full-cycle consulting service system with professionals providing one-on-one product
product and service popularization education throughout the marketing process. It delivers multi-format multi-channel explanations report interpretations and health advice before during and after testing. This ensures
genomics and health knowledge dissemination to customers and the public helping them scientifically understand the customers gain a comprehensive and accurate understanding of relevant product and service
principles applicable scope value and limitations of the Company's products and services. This breaks down cognitive information enabling them to make informed consumption decisions truly empowering marketing
barriers eliminates misleading promotions and effectively safeguards consumers' right to be informed and their right to through science communication and safeguarding public health with a sense of responsibility.choose.
57 58BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Innovation-driven development Major R&D
project name Project purpose Project progress Intended goals
R&D and innovation
Domestic Completed replacement testing Achieve domestic substitution of
The Company continues to deepen the standardization of its R&D system focusing on full lifecycle management substitution of all imported raw materials major raw materials while ensuring for the NIFTY Achieve domestic production of product testing performance and
of R&D center projects. It has unified and standardized management requirements across the entire chain— non-invasive all raw materials for the reagent in the NIFTY reagent kit with
prenatal testing kit domestic reagents and initiated
stability significantly reducing
including project initiation execution process monitoring tech transfer and project closure—to vigorously testing costs and improving the
(NIPT) product the registration for raw material stability and controllability of raw
advance the transformation and full-cycle management of R&D outcomes. The Company strictly implements the reagent kit changes material supply
R&D Center Project Management Methodology to ensure R&D outputs are highly aligned with the Company's
strategic development needs project progress meets design objectives and R&D cost control satisfies accounting
requirements driving the comprehensive standardized scientific and efficient implementation of R&D
Develop carrier screening Completed the development Establish a "Five-pre" product
management. Development prenatal screening newborn of localized products for system based on the WGS
of "Five-pre" screening preimplantation carrier screening and newborn technology platform to provide a R&D and innovation management structure products based genetic testing (PGT) and other screening based on the one-stop comprehensive high-WGS technology platform level solution for the entire birth
Based on the actual operational effectiveness of its R&D management system the Company continuously reviews on the WGS technologies based on the WGS technology platform completing a full- and released localized WGS defect prevention and control
and optimizes its R&D management regulations and systems establishing a research management organizational platform line upgrade of the "Five-pre" testing solutions based on the system covering preconception
products MGISEQ-2000 and DNBSEQ-T7 prenatal preimplantation and structure with clear divisions of labor and well-defined responsibilities and authorities constantly strengthening the platforms preschool stages
foundational bedrock for the Company's innovation capabilities.Advance modular and
Head of the R&D center Discipline leader containerized R&D for WGS Promote standardized database Build a modular and pluggable WGS bioinformatics analysis platform
Oversee the overall strategic direction of Participate in the approval and R&D of a bioinformatics data analysis R&D based on standard modular
the R&D center and be responsible for decision-making for core stages modular and to enable rapid iteration and processes achieve standardized
that supports rapid iteration and
hot updates of clinical-grade
the holistic resource coordination and of R&D projects such as initiation containerized agile global deployment of WGS iterative management of WGS bioinformatics products; simultaneously improve products and diversified process analysis pipelines; develop a allocation of the R&D system. change tech transfer and closure. analysis analysis speed and reduce interfaces and rapidly deploy multi-modal deployment solution
platform for computing and storage costs express WGS carrier screening covering on-premises servers
R&D team WGS facilitating the comprehensive WGS and newborn screening private clouds and public clouds
of the R&D promotion and accessible WGS to meet compliance requirements
center application of WGS technology across different global regionsProject management position PBU leader
Does not directly participate in frontline Lead the entire R&D process for
R&D work. The core responsibility is to PBU projects and assume full
assist the project team in achieving R&D responsibility for execution and Continuously expand the detection
goals provide professional support for outcomes throughout the project's scope optimize detection
the entire project execution process lifecycle. performance and improve the
and conduct tracking monitoring and
control of project execution. Optimization Optimize the molecular diagnostic Deploy express testing for WGS
detection rate of monogenic
PBU members and upgrade of products and release a localized
disease testing products through
WES and WGS product portfolio and improve the express WGS solution based on iterative experimental technologies
Collaborate to complete various R&D products overall detection rate the DNBSEQ-T1+ sequencer and optimization of proprietary
execution tasks according to project analysis algorithms; enhance the
R&D needs and division of labor. functionality of the cloud-based
interpretation platform to support
product localization
Major R&D projects during the reporting period
BGI Genomics adheres to an innovation-driven strategy focusing on key technological breakthroughs and modular Optimization
and upgrade Develop single-molecule Release single-molecule
Achieve more comprehensive
upgrades of its sequencing platforms. By strengthening the domestic sourcing of core raw materials and enhancing of thalassemia thalassemia testing products thalassemia gene testing and
bioinformatics analysis efficiency the Company not only solidifies its foundation of technological self-reliance but gene testing thalassemia testing products and localized solutions product iteration through single-molecule sequencing technology.also continuously optimizes its product portfolio effectively supporting sustainable business growth and global products
expansion.
59 60BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
R&D and innovation achievements Case Launching the ChatBGI intelligent assistant to enhance the accessibility of precision
The Company actively leads or participates in the development of standards at all levels in fields such as reproductive study health services
health cancer prevention and control infection prevention and control and multi-omics big data. As of the end of the
reporting period the Company has cumulatively led or participated in the development of 121 standards including In February 2025 BGI Genomics Internet Hospital
1 international standard 2 "Belt and Road" regional standards 17 national standards and 60 group standards. The officially launched ChatBGI providing users with
issuance and implementation of these standards have further standardized the clinical application scenarios of genetic 24/7 intelligent services including genetic testing
testing technologies and provided critical support for the quality control of related products and services. Meanwhile the consultation product inquiries report interpretation
Company is deeply involved in the establishment of numerous domestic and international industry standard organizations and health management advice covering scenarios such
and industrial alliances playing a significant role in promoting the formulation and implementation of globally leading as reproductive health cancer prevention and control
standards and contributing to the high-quality development of the industry. chronic disease management and infection prevention
and control.In the field of deep integration between artificial intelligence and precision medicine BGI Genomics continues to deepen
external collaborations and achievement transformation. The Company has established partnerships with leading Leveraging the synergistic capabilities of a professional
institutions including Peking Union Medical College Hospital the National Clinical Research Center for Laboratory knowledge base and large language models this platform
Medicine at the First Affiliated Hospital of China Medical University the Obstetrics & Gynecology Hospital of Fudan has enhanced service response efficiency and user
University PengCheng Laboratory and Zhejiang Lab focusing on joint research in areas such as large models for rare experience providing support for the implementation BGI Genomics Internet Hospital launches ChatBGI intelligent
diseases AI demonstration bases multimodal models bioinformatics computing compression and intelligent Agent R&D. of "AI + testing services" and the democratization of health management assistant
The Company's related AI solutions have received multiple industry recognitions and its patent and software copyright precision health management.portfolio are steadily expanding.Hospital and scientific research cooperation Case Exhibited at international technology fairs showcasing innovative capabilities in study localized AI-powered testing
In June 2025 BGI Genomics participated in the 11th China (Shanghai) International Technology Import & Export
Fair (CSITF) showcasing the "SIRO High-throughput Gene Testing Localized Medical Solution" and presenting it
as a representative achievement at the CSITF press conference. This platform integrates standardized laboratory
workflows AI-powered intelligent analysis and localized deployment achieving a closed-loop "sample-in report-
out" process. It demonstrates the Company's technological prowess in intelligent testing for precision medicine
Engage in in-depth collaboration with
Peking Union Medical College on large Jointly apply with the National Clinical Collaborate with the Obstetrics Cooperate with PengCheng and provides a new pathway for bringing gene testing to grassroots levels and enhancing the accessibility of clinical
models for rare diseases including Research Center for Laboratory & Gynecology Hospital of Fudan Laboratory in fields such as
co-authored publications and joint Medicine at the First Affiliated Hospital University in Shanghai to apply bioinformatics computing
applications for clinical and translational of China Medical University to establish for the Shanghai Scientific services.projects and present findings at the 2nd an artificial intelligence demonstration Intelligence Reserve Project with
compression and life science
large models; cooperate with
Annual Conference on Rare Diseases of the base in-depth cooperation on prenatal Zhejiang Lab on Agent R&D
Chinese Medical Association multimodal large models
Hospital and scientific research cooperation
The intelligent integrated gene testing
iGeneT Pro was recognized as the "Annual solution for precision medicine won 6 core patents accepted
Sci-tech Innovation Practice Case" at the third prize in the Health Big Data iGeneT Pro won the BGI Genomics 3 software copyrights
2024 Southern Weekly Sci-tech Innovation Application Technology Track of 2024 Huabiao Award registered and multiple patent
Conference the Xiong'an Medical and Health applications pending
Technology Application Competition
BGI Genomics showcases SIRO high-throughput gene testing localized medical solution at CSITF
61 62BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Case Host the International Conference on Genomics building consensus on innovation in Case study Specialized training on trademark protection
study omics and AI
In October 2025 the 20th International Conference on Genomics (ICG-20) was held in Hangzhou gathering over 100 To comprehensively enhance the Company's professional capabilities in trademark application and protection
experts and scholars from 19 countries and regions for in-depth discussions on "The Future of Omics and AI." During and mitigate brand risks in business operations the Intellectual Property Department held a "Specialized Training
the conference BGI Research and Zhejiang Lab jointly launched Genos the world's first universal foundational on Trademark Protection" in April 2025. The training covered fundamental trademark knowledge registration
model for the human genome with tens of billions of parameters. This showcased the Company's cutting-edge application procedures examination criteria as well as practical matters such as trademark usage guidelines and
exploration at the intersection of omics and artificial intelligence and injected new momentum into global scientific evidence collection aiming to empower the development of new quality productive forces through high-quality and
collaboration and the innovative development of precision medicine and life sciences. efficient IP protection.The 20th International Conference on Genomics The specialized training on trademark protection
In 2025 R&D investment amounted to RMB 508 million. In 2025 a cumulative total of 802 patents were held.R&D investment accounted for 13.71% of operating revenue. A cumulative total of 919 software copyrights were held.A cumulative total of 1084 trademarks were held.Intellectual property protection
BGI Genomics adheres to institutional development as a key driver to promote the standardization and normalization 104 new patent applications were filed.of its intellectual property (IP) management. The Company has formulated and continuously refined internal
regulations including the IP Transfer Management Measures Patent Management Measures IP Reward Measures 55 new patents were granted.Trademark Management Measures and Technical Secrets Management Measures forming a hierarchical and well-
integrated institutional system. Concurrently the Company has established an Intellectual Property Department
as a first-level unit directly overseen by the General Manager to ensure the deep integration of the IP strategy with 43 new software copyrights were registered.the Company's overall business objectives achieving seamless alignment from top-level design to on-the-ground
execution.
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Key performance
Key performanceBGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Ethics of science and technology Building a culture of ethics of science and technology and social participation
BGI Genomics has always been guided by its corporate vision of "Omics for All." Deeply aware of the symbiotic The Company actively promotes the building of a culture of science ethics primarily through training and social
relationship between technological advancement and ethical governance the Company adheres to the principle of engagement. By conducting regular training on the ethics of science and technology it enhances employees' ethical
"responsible innovation" and upholds bioethics and the ethics of science and technology as its core values. While awareness and compliance capabilities ensuring that research and business activities adhere to ethical norms and legal
advancing scientific and technological progress the Company is committed to fully protecting participant rights requirements. Simultaneously BGI Genomics emphasizes social engagement proactively communicating with regulatory
safeguarding personal privacy and upholding social fairness and justice thereby achieving a harmonious unity bodies research institutions and the public sharing practical experience in science ethics and participating in industry
between technological development and ethical constraints. standard setting and research projects to foster ethical consensus and social responsibility in the life sciences field.Vision Uphold the core philosophy of "Omics for All" and make "tech for good" the starting point for all innovation Case study Symposium on "Intelligence Leading the Future Ethics Walking Alongside"
In April 2025 the BGI Science and Technology Ethics Committee held its annual meeting and the symposium on
Ethical Adhere to "responsible innovation" and uphold bioethics and the ethics of science and
principles technology as core values "Intelligence Leading the Future Ethics Walking Alongside" focusing on ethical governance in the integration of AI and
biotechnology. Experts from universities research institutes and medical institutions discussed frontier topics such
as algorithmic bias data privacy and human-machine collaborative responsibility analyzing the balance between
Development While advancing scientific and technological progress protect participant rights technological advancement and ethical constraints from an interdisciplinary perspective. The meeting reached multiple
goals safeguard personal privacy and uphold social fairness and justice consensus points including improving review standards establishing risk early-warning mechanisms and strengthening
ethics training. This reflects BGI Genomics' commitment to integrating ethical considerations into technological
Management system and structure for the ethics of science and technology innovation leveraging an open platform to gather collective wisdom and providing practical approaches for the responsible development of emerging technologies demonstrating the Company's leadership and social responsibility in
BGI Genomics has established an ethics management structure centered on the Science and Technology Ethics the field of science and technology ethics.Committee and the Compliance Department and has formulated institutional documents such as the Bioethics
Management Measures and Ethics Management Regulations. The Company's Science and Technology Ethics Committee is
responsible for conducting ethical reviews risk assessments and compliance consultations. Its members include experts
from fields such as ethics law and medicine ensuring the professionalism impartiality and independence of the ethical
review process. Meanwhile the Compliance Department oversees key areas including life science ethics data security
and human genetic resources management. It formulates relevant norms and regulations conducts risk assessments
compliance training and supervision and inspection to ensure the compliant development of all Company operations.BGI Genomics' management mechanism for the ethics of science and technology
Ethics training and consultation
The Science and Technology Ethics Committee provides ethics training courses for BGI employees and
accepts daily ethical consultations to help BGI employees enhance their awareness of the ethics of science
and technology
Daily management mechanism
Establish a graded and classified project management system and implement an ethical risk assessment
mechanism
Collaborative compliance management
The Science and Technology Ethics Committee collaborates with multiple departments including the
Compliance Department R&D management and Legal Affairs to conduct joint oversight effectively
preventing and promptly addressing potential ethical risks
65 66BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Data security and customer privacy 14 of BGI Genomics' key business systems have passed the Level III assessment and certification under China's
Classified Protection of Cybersecurity framework
BGI Genomics strictly complies with relevant laws and regulations including the Cybersecurity Law of the People's
Republic of China the Data Security Law of the People's Republic of China and the Personal Information Protection Cybersecurity
Law of the People's Republic of China . Adhering to the principle of coordinating development and security the classified
protection Name of assessed system
Company consistently treats data security and customer privacy protection as a critical foundation for ensuring assessment level
business continuity safeguarding customer rights reinforcing cooperative trust and supporting digital transformation.It promotes the establishment of a secure controllable standardized transparent and clearly accountable data ChatGeneT Genetic Counseling Assistance System iGeneT End-to-End Gene Interpretation
governance system providing robust support for the stable operation and long-term value creation of its precision Platform BGI Zhihui Health Management
medicine business. System Unified ID System Whale Cloud Report System PETA System Birth Defect Prevention
Governance Level III and Control System HALOS All-in-One Gene Sequencing System Government Public
Livelihood Testing Project Information System
BGI Genomics has formulated internal policies and systems including the Implementing Rules for Data Security BGI Genomics Medical Mall Cloud-based Public
Management Management Measures for Data Security Classification and Grading Management Measures for Livelihood Platform BGI Cancer Early Screening BGI Genomics certified with ISO/IEC 27001 System BGI Medical Testing Platform
Privacy Policies and Specifications for Personal Privacy Data Processing. The Company continuously enhances its Information Security Management System
data security governance system covering the full chain of decision-making supervision execution and business
usage. Data protection requirements are embedded into all aspects of business development R&D innovation
delivery operations and external collaboration driving the shift of data security from passive defense to proactive
governance. This provides foundational support for the Company's stable operations technological innovation and Strategy
compliant development. In 2025 the Company obtained ISO/IEC 27001 Information Security Management System
certification and implemented the ISO/IEC 27701 Privacy Information Management System for the first time ensuring BGI Genomics incorporates data security as a critical enabler of its digital operations and compliance management.standardized management of data security and customer privacy. The Company continuously assesses the impact of data processing activities on business continuity customer
trust and long-term development from a risk prevention and control perspective. It advances security governance
BGI Genomics' governance structure for data security and customer privacy protection capability building in synergy with digital business expansion extending data management from basic compliance
assurance toward enhanced operational resilience and value creation support.BGI Genomics' identification and response to risks and opportunities related to data security and
Data Security and Personal Information customer privacy
Decision-making level Protection Committee
Data Committee Office Risk/Opportunity Specific description Impact duration Financial impact Response strategy
Management and Compliance Legal Quality Management Risk
supervision level Department Department Department
The Company handles
Human Genetic Resources important data genetic Strengthen data asset
Execution level Administration Office Information Security identification data Increased investment inventory management
(Ministry of Science and Management Department Compliance risk and sensitive personal in compliance and implement
Technology) (classification grading information. Inadequate Medium- and remediation; potential classification grading
and management of data asset inventory long-term rise in penalties audit highest-standard
important data) classification grading or and legal response adherence and
differentiated protection costs. tiered protection
IT DeIpTar部tment Interna内l A审ud内it a控nd部 Internal Process and IT may lead to compliance requirements.Control Department 流程De与pa信rtm息en化t 部 breaches and liability risks.Other
participating levels Supply Chain Department Human Resources Department ......
67 68BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Indicators and targets
Risk/Opportunity Specific description Impact duration Financial impact Response strategy
BGI Genomics places high importance on data security and customer privacy protection consistently treating it as
Implement principles a vital foundation for ensuring stable operations maintaining customer trust and supporting sustainable business Risks such as leakage
Operational tampering unauthorized Business interruption of minimum necessity development. The Company adheres to the principle of balancing compliance management with business growth
risks (collection access and use beyond Short and losses; increased
permission control
secure transmission continuously enhancing its data governance capabilities and privacy protection standards and is committed to transmission use authorized scope exist medium term costs for customer log retention data building a secure standardized and trustworthy data management environment.and permission in data collection compensation and
management) transmission use and trust restoration. desensitization
export. and approval-based authorization. Key performance
Opportunities Indicator Unit 2025 data
Number of incidents related to data security and customer privacy breaches Cases 0
Monetary value involved in incidents of data security and customer privacy breaches RMB 0
Continuously improving
systems certifications Reduced losses from Continuously advance
Customer information security and privacy protection training conducted Sessions 8
Opportunities training and red-blue major incidents; system optimization for governance team exercises enhances Medium- and certification Participation in customer information security and privacy protection training Person-times 552
maturity and trust governance maturity long-term enhanced partnership
enhancement customer trust and stability and brand
maintenance training
trust. and drills and security
Information security emergency drills conducted Sessions 2
digital business support culture building.capabilities. Participation in information security emergency drills Person-times 500
Full life-cycle data security management
The Company is advancing BGI Genomics implements full life-cycle data security management with data classification and grading as the
OmicsDB a unified data Expanded revenue Continuously cornerstone. The Company establishes baseline rules for differentiated protection based on data attributes business security management from data products promote platform- purposes affected subjects and impact severity. Limited security resources are prioritized for high-sensitivity high-platform and a data asset
Opportunities for management system improved operational based management impact scenarios to align management requirements with protection intensity thereby enhancing the precision of
data assetization and to transform data from Medium- and efficiency of standardized long-term data assets and accumulation data governance and the efficiency of resource allocation.productization a resource into assets
products and services and strengthened growth compliant data
has begun exploring data drivers for new circulation and data businesses. product development. BGI Genomics' closed-loop management for full life-cycle data securityproduct commercialization
and value realization.Collection stage Transmission stage
Clearly define the purpose scope method and legal Utilize secure transmission channels encryption
basis of data collection implementing transparency integrity verification and access control to prevent
and the principle of minimum necessity. data leakage during transmission.Impact risk and opportunity management
BGI Genomics has established a closed-loop management system for impacts risks and opportunities centered on Deletion and destruction stage Use and sharing stage Storage stage
"pre-event identification and assessment – in-event tiered control – post-event emergency response – continuous Promptly delete anonymize or Data must be used strictly within Implement encryption
optimization and improvement." The Company embeds data security and personal information protection destroy data that has fulfilled its the authorized scope validity desensitization access control
processing purpose or reached period and purpose. Export of backup and recovery and
requirements into key scenarios including scientific research testing delivery system development and cross- its storage period ensuring the highly sensitive data is generally storage period management in
border collaboration. While mitigating risks such as data leakage non-compliant cross-border transfers and system entire process is traceable and restricted and any use beyond alignment with classification
anomalies it continuously strengthens the compliance support capabilities operational resilience and value auditable. the original purpose requires re- strategies.approval.conversion foundation of its digital business.
69 70BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Cross-border data transfer management BGI Genomics' specialized control measures for genetic data security
BGI Genomics regards cross-border data transfer management as a critical boundary control measure for aligning Define key scope
domestic compliance requirements with global business collaboration. Centered on compliance review tiered filing Include human genetic resources information raw gene sequencing data and genetic
and prudent approval the Company has established a cross-border data transfer control mechanism strengthening identification data as key protected data categories.identification and process management for outbound transfers of personal information important data and gene-
related data. This ensures cross-border business operations are conducted lawfully transparently and controllably
and that all cross-border data transfers comply with applicable laws and regulations. Strengthen collection compliance
BGI Genomics' control measures for cross-border data transfer Implement informed consent legal source verification and written authorization requirements to
standardize pre-collection management of genetic data.Implement approved delivery
Outbound data identification Tiered filing Implement tiered review for R&D scientific research and customer request scenarios with
responsibilities shared among the business department Human Genetic Resources Administration
Office Data Committee IT Department and Delivery Center.Clearly identify outbound data Implement filing approval or
subjects—including personal escalated decision-making for cross-
information important data genetic border data transfer scenarios of Strictly control the boundaries of use
identification data and human genetic varying scale and type. Data use is limited to the approved purpose and scope; transfer to third parties or changes in use
resources information—and enforce
the principle of "whoever transfers without authorization are prohibited.declares and is responsible."
Strictly adhere to the red line for cross-border transfer
Implement filing approval and specialized review requirements for cross-border transfer
of genetic data; for cases involving human genetic resources information follow prescribed
supervisory approval procedures
Specialized review Record review
Data security emergency management
Individual cases with unidentifiable risks Continuously verify outbound data
are submitted to the Data Committee content against actual transmissions In accordance with the Emergency Plan for Data Security Incidents BGI Genomics continuously refines its data
for approval; cases involving human through filing forms approval forms security incident response system treating emergency management as essential support for business continuity
genetic resources information undergo monthly reports and annual reviews.specialized approval procedures as customer privacy rights protection and compliance baseline integrity. Through proactive planning unified response
required by regulations. protocols and coordinated incident handling mechanisms the Company extends data security management from
routine protection to resilience capacity building enhancing rapid response resource mobilization and impact
containment capabilities during emergencies. This minimizes adverse effects on operations brand reputation and
stakeholder trust providing assurance for the steady development of its digital business.Specialized control for genetic data security
Privacy protection management
BGI Genomics designates genetic data security as a priority area within its data governance framework implementing
specialized management for highly sensitive and high-impact data such as human genetic resources information raw
BGI Genomics integrates privacy protection throughout information system development business process design
gene sequencing data and genetic identification data. The Company strengthens lawful collection classification and
and personal information processing activities. Focusing on compliant notification minimum necessity explicit
grading approved delivery usage constraints and cross-border transfer controls establishing a dedicated genetic data
consent data desensitization and anonymization the Company continuously improves its personal information
security control mechanism. It enhances human genetic resources management and ensures genetic data protection
protection mechanisms to balance legitimate data utilization with privacy rights safeguards thereby strengthening
requirements are integrated across key scenarios—including scientific collaboration product R&D testing delivery and
stakeholders' trust in its data governance capabilities.cross-border cooperation—continuously solidifying the compliance and trust foundations for its precision medicine
business.
71 72BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Case Conduct red-blue team exercises to enhance practical data security protection
study capabilities Supply chain management system and regulations
In November 2025 BGI Genomics organized a two-week professional red-blue team cyber exercise simulating Guided by the management principles of "standardization efficiency collaboration and controllability" BGI
real-world attack scenarios in a controlled environment to systematically test critical areas including identity Genomics has formulated institutional documents including the Procurement Management System Supplier
authentication access control network segmentation and supply chain security identifying and exposing potential Management System Supply Chain Bidding and Procurement Management System and Engineering Project
vulnerabilities. The exercise directly drove the implementation of security enhancements such as unified identity Procurement Management Measures. Through cross-departmental collaboration and SRM system implementation
authentication multi-factor authentication and network zoning further improving the specificity operability and the Company has evolved supply chain management from transactional procurement to a full-process governance
cross-team coordination of emergency response plans and continuously strengthening the Company's overall system encompassing demand initiation sourcing and pricing contract signing order execution and performance
cybersecurity posture. review continuously enhancing supply chain resilience and management precision.Case Conduct data security training to solidify the privacy protection line of defense across BGI Genomics' supply chain management governance structure
study the industry chain
Supply Chain Department
In 2025 BGI Genomics held 8 specialized data security
training sessions with approximately 542 participants and Coordinates supply chain procurement supplier management and performance
about 10 hours of instruction. The sessions provided in-depth execution serving as the core management unit for the supply chain.coverage of medical business compliance data security and
customer privacy protection systematically explaining data Business Execution Unit
classification and grading personal and sensitive information Sourcing Group
protection full life-cycle security management and legal
responsibilities reinforced by case studies to strengthen risk Responsible for category strategy formulation procurement sourcing supplier development and admission initiation and organizing on-site factory visits sample
awareness and protective measures. The training enhanced validation technical compatibility assessments and pricing process advancement.the compliance and privacy protection capabilities of
employees and partners jointly fortifying the supply chain's Demand Management Group
data security defenses and fostering a secure trustworthy Order Management Group: Responsible for order creation delivery tracking
collaboration environment. coordination of goods receipt and payment milestones handling returns exchanges
On-site data security training and replenishments and recording delivery and quality deviations in supplier performance.Supplier Management Group
Responsible for supplier qualification review admission assessment daily monitoring
Supply chain management performance evaluation suspension and exit file maintenance and risk monitoring; serves as the lead unit for supplier full life-cycle management.BGI Genomics adheres to the supply chain management philosophy of "collaborative win-win and sustainable
Collaborative Support Unit
development" strictly complying with relevant laws and regulations such as the Bidding Law of the People's
Republic of China. The Company has built a comprehensive supply chain management system and continuously Legal Affairs Department: Responsible for legal risk review and approval of contract
advances the standardization of the end-to-end process—including procurement sourcing bidding execution and agreement clauses.supplier admission performance evaluation exit management and file updates. Quality efficiency compliance risk Finance Department: Responsible for providing input on commercial terms
control and collaborative win-win principles are integrated across all supply chain activities promoting synergistic processing payment requests and supporting payment approvals.development and steadily enhancing supply stability business continuity and procurement transparency thereby Requesting Department: As the originator and user of procurement needs
laying a solid foundation for the Company's high-quality development. participates in supplier quality evaluation and provides feedback on performance
issues.Internal Audit and Internal Control Department: Responsible for monitoring process
execution investigating violations and recommending blacklisting.
73 74BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Supplier ESG evaluation admission and due diligence Supplier dynamic assessment and exit mechanism
BGI Genomics treats supplier ESG evaluation admission and due diligence as a key lever to enhance supply chain
quality resilience and responsible governance continuously embedding sustainability requirements at the outset of Daily monitoring Semi-annual performance Graded and classified
partnerships.Collect transaction data in real time via Conduct performance reviews Classify suppliers into five tiers
the SRM system to track performance every six months scoring (S A B C D) based on scoring
of all suppliers; conduct focused across five dimensions: quality results distinguishing excellent
BGI Genomics' supplier ESG evaluation admission and due diligence mechanism monitoring of core suppliers and key delivery cost service and good qualified emergency material suppliers accounting for the technology. backup and non-conforming
top 80% of procurement spend. suppliers.Classified admission management Basic qualification review
Implement differentiated admission Conduct preliminary reviews focusing on
criteria based on procurement legal entity status operational compliance Rectification and guidance Suspension and exit Rectification and guidance
scenarios collaboration frequency supply capability and performance
and procurement value to enhance the fundamentals to establish a robust Issue improvement requirements via For suppliers with no transactions for Issue improvement
relevance and standardization of supplier cooperation entry threshold. email or phone to emergency backup two consecutive years unsatisfactory requirements via email or
management. and non-conforming suppliers performance major incidents or legal/ phone to emergency backup
conducting on-site reviews when financial/audit/compliance risks initiate and non-conforming suppliers
necessary. suspension review exit or reinstatement conducting on-site reviews when
per established procedures. necessary.Rectification review and closure Embedding ESG requirements
Supplier ESG assessment management
Implement rectification Incorporate environmental
tracking and verification responsibility labor
for identified issues and human rights and BGI Genomics embeds green development requirements throughout procurement and collaboration management
ensuring effective linkage business ethics into establishing a green procurement system and prioritizing environmentally friendly materials and equipment.among admission review supplier evaluation and
issue remediation and contractual obligations Through environmental admission reviews environmental clauses in contracts socio-environmental impact
continuous improvement. extending responsibility assessments and environmental responsibility commitments from partners the Company ensures procurement
requirements to the front
end of procurement. activities balance business needs with environmental impact control promoting the integration of resource
conservation environmental friendliness and supply chain sustainability.BGI Genomics' supply chain ESG assessment management mechanism
Key on-site due diligence Technical and quality verification
Admission-
Organize cross-departmental on-site Ensure stable product quality technical Before new suppliers are added to the supplier database they undergo comprehensive evaluation on side
reviews for core materials and key compatibility and delivery feasibility quality environment cost delivery and service. embedding
suppliers to comprehensively verify through sample testing pilot trials and
production capacity assurance quality trial production validation. Contractual Require suppliers in procurement contracts to comply with applicable environmental regulations and
control and service capabilities. constraints explicitly prohibit supplied products from causing environmental pollution.Supplier evaluation assessment and exit Identify supply chain environmental risks and improvement opportunities through social and
Assessment-side
environmental impact assessments. implementation
BGI Genomics extends supplier management from "static admission" to a closed-loop mechanism encompassing Cooperation-
side Integrate environmental responsibility with daily supplier management to strengthen partners'
"continuous monitoring semi-annual review classified rectification suspension and exit and file maintenance." guidance environmental risk identification and self-management.Through hierarchical and tiered management it strengthens supply risk early warning and performance correction
ensures security of core material supply improves the overall quality and traceability of the supplier base and Promote sustained implementation of green requirements through framework agreements standard/ Management-
non-standard contracts and annual contract maintenance mechanisms. side support
shifts supply chain management from reactive handling to proactive prevention and continuous optimization. The
Company rigorously selects high-quality suppliers to ensure a stable and reliable supply chain.
75 76BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Supplier communication and cooperation Industry collaboration
BGI Genomics views supplier communication and cooperation as a key driver for enhancing supply chain stability BGI Genomics is committed to promoting high-quality industry development through open collaboration
advancing technological progress and strengthening quality assurance. Through mechanisms such as technical consistently treating sectoral cooperation as a key enabler for deepening technological innovation accelerating
exchanges framework collaborations joint reviews on-site visits and rectification re-inspections the Company achievement translation expanding application scenarios and elevating the industry's overall development level.encourages suppliers to evolve from transactional partners to collaborative partners continuously enhancing supply Leveraging its multi-omics technology platforms clinical research resources and global service network the
chain co-innovation capabilities and quality co-governance. Company actively engages with industry associations medical institutions research institutes academic alliances
BGI Genomics' supplier communication and cooperation mechanism and international partners continuously deepening collaboration in technical exchange expert consensus building
industry-academia-research synergy and international cooperation. This accelerates the transition of frontier life
science technologies from research exploration to clinical application public health practice and inclusive health
Supplier technical Arrange supplier technical exchanges to jointly advance technological innovation and quality services continuously injecting momentum into standardized industry development and precision medicine
exchanges improvement. ecosystem building.BGI Genomics' sector collaboration management measures and achievements
Framework agreement Prioritize framework agreements for high-spend or high-frequency procurement categories to reinforce
cooperation long-term collaboration. Building a collaborative network in the sector
BGI Genomics continues to expand its collaborative network operating in over 100 countries and regions globally.Negotiation It partners with over 2000 research institutions and 2400 medical institutions in China including more than 600
and bidding Standardize communication and selection through quotation comparison competitive negotiation
communication and procurement bidding.Grade-A Tertiary hospitals and collaborates with over 3000 overseas medical and research institutions having
established relationships with health authorities in more than 30 countries and regions.Medical institution collaboration and localized implementation
Joint on-site visit and Conduct cross-departmental on-site exchanges focusing on production capacity quality service and
exchange technical compatibility. BGI Genomics continues to advance localized implementation in hospitals having established partnerships with
over 2400 medical institutions in China including more than 1000 collaborating through the localized laboratory
model. The Company continuously upgrades its SIRO high-throughput gene testing AI+ localized solution which now
Case Host the "Inclusive Technology for a Healthy Life" conference to promote co- provides technical support for multiple testing products including non-invasive prenatal testing (NIPT) and CNV-seq.study construction of a precision health ecosystem
Clinical research and technical collaboration
In March 2025 BGI Genomics participated in the first Healthy Partners BGI Genomics has partnered with multiple leading medical institutions nationwide to launch a multi-center study
Conference hosted by BGI Group at the BGI Center inviting over on PTseq targeted high-throughput sequencing for mycobacteria and initiated a clinical multi-center study on
400 strategic distributors partners and industry representatives PTseq Plus targeted high-throughput sequencing for pathogenic microorganisms with over 20 domestic medical
nationwide. The event systematically showcased achievements institutions. As of the end of the reporting period PMseq and PTseq products have delivered over 560000 tests to
in precision health cell storage smart handheld ultrasound and clinical patients.home health monitoring with on-site signing of agreements with Professional training and capacity empowerment
approximately 30 partners. The conference facilitates the extension
BGI Genomics organizes comprehensive training on the full workflow of high-throughput sequencing for pathogenic
of cutting-edge life science technologies into household settings and microorganisms and continuously delivers specialized training for KOL clients on topics including pathogenic
public health services deepens industrial synergy and ecosystem co- microorganisms CNV-seq carrier screening and WES. This enables partners to develop dry-lab testing and analysis
construction and promotes the dissemination of proactive health capabilities enhancing their comprehensive service delivery and professional standards for end users.concepts and the practical application of scientific and technological The first Healthy Partners Conference hosted by
BGI Group Key specialty collaboration and clinical application
innovations.In oncology diagnosis and treatment BGI Genomics collaborates with over 500 Grade-A Tertiary hospitals in China
and has successfully piloted multiple oncology high-throughput sequencing laboratories delivering over 290000
Key performance tumor-related genetic tests. In chronic disease management the Company partners with nearly 100 Grade-A Tertiary
hospitals and has provided genetic testing for hereditary cardiovascular diseases to over 5000 individuals through
Indicator Unit 2025 data multi-center programs.Public welfare projects and public health collaboration
Total number of company suppliers Counts 2180
BGI Genomics continues to advance the implementation of public welfare programs based on genetic testing having
Localization ratio % 78 launched over 120 such initiatives across more than 20 provinces autonomous regions and municipalities with
Local procurement ratio % 96 cumulative screenings exceeding 30 million individuals. Among these a newborn genetic screening service program
was launched in Ordos and a free colorectal cancer screening project was implemented in Shijiazhuang.
77 78BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Case Deepening industrial synergy to advance innovative brain health diagnostics and Case Launching the i99 Smart Health System to advance the precision health management
study therapeutics study model
In March 2025 BGI Genomics signed a cooperation agreement with Vazyme to deepen collaboration in life sciences In April 2025 BGI Genomics launched the "i99 Smart Health" multi-omics health management system at the 13th
and in vitro diagnostics focusing on early screening precision diagnosis and treatment and efficacy evaluation West Lake International Medical Forum. The Company systematically articulated a new paradigm for precision
for chronic diseases such as Alzheimer's disease and promoting coordinated implementation of technology R&D health management and in collaboration with over ten institutions established a "Precision Health Management
product application and clinical translation. This partnership helps integrate domestic industrial chain resources Consortium" while simultaneously initiating expert consensus development on multi-omics health management.refine integrated brain health solutions and enhance capabilities for early detection and precise intervention of This initiative accelerates the translational application of multi-omics technologies in health management settings
related diseases. and drives the industry's evolution from traditional physical examinations toward a more precise proactive and
personalized health management model.On-site view of the 13th "West Lake International Medical Forum"
Case Releasing genetic data products and deepening strategic collaboration to drive value
study realization from precision medicine data
In June 2025 BGI Genomics entered into a strategic collaboration with the Shenzhen Data Exchange and launched
its first precision medicine data products: the "Hereditary Tumor Variant Knowledge Base" and the "Tumor Somatic
Signing ceremony of the cooperation agreement between BGI Genomics and Vazyme Mutation and Drug Therapy Knowledge Base." This initiative pioneers the deep integration of genomic data assets
with precision diagnosis and treatment scenarios filling a domestic gap in tumor precision medicine data products
Case and offering a new pathway for compliant medical data circulation data value realization and innovative upgrading Supporting the International Conference on Genomics to promote collaborative
study development of maternal and child health of the biopharmaceutical industry.In April 2025 BGI Genomics supported the Symposium on
Clinical Applications in Reproductive Health at the 20th
International Conference on Genomics held in Shenzhen. The
event brought together over 30 global experts in maternal
and child health and attracted nearly 60000 participants
online and offline. Discussions centered on breakthroughs
in genetic testing technologies innovative multi-omics
applications and optimization of birth defect prevention and
control. The symposium also launched two industry standard
development projects for clinical interpretation guidelines On-site view of the Symposium on Clinical Applications in Reproductive Health at the 20th International Conference on
contributing to enhanced maternal and child health services Genomics
and standardized sector development. On-site view of the strategic collaboration signing and product launch ceremony between BGI Genomics and the Shenzhen Data Exchange
79 80BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Green Innovation for Shared
Ecological Benefit
3
BGI Genomics regards green development as an intrinsic requirement for high-quality corporate growth. Deeply
aligned with ecological civilization China's "dual carbon" goals and global sustainability trends the Company
integrates the principles of respecting adapting to and protecting nature throughout its business management and
value creation processes. Environmental management is upheld as essential to maintaining compliance baselines Environmental compliance Energy management and
and ensuring stable operations. The Company continuously improves resource allocation efficiency enhances management circular economy
developmental resilience and builds long-term core competitive advantages. Looking ahead BGI Genomics will
further advance the synergistic co-creation of economic environmental and social value solidifying its green Addressing climate change Ecosystem and biodiversity conservation
foundation through more responsible practices and contributing corporate strength to building an eco-friendly
society and achieving harmony between humanity and nature. Pollutant and waste management
81 82BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Environmental compliance management BGI Genomics' environmental compliance management governance structure
CEO (Ultimate *O versees the overall environmental and energy management functions of the
Responsible Person)
BGI Genomics strictly complies with laws and regulations including the Environmental Protection Law of the Company.People's Republic of China the Water Pollution Prevention and Control Law of the People's Republic of China the EHS Management
Air Pollution Prevention and Control Law of the People's Republic of China and the Law of the People's Republic *Coordinates company-wide environmental and energy management.Committee
of China on the Prevention and Control of Environmental Pollution by Solid Waste. The Company closely monitors
evolving environmental regulations to ensure full compliance. It systematically embeds environmental protection
*T he general manager is responsible for implementing environmental protection
resource conservation and green operations into all stages of R&D production testing and laboratory management plans monitoring pollutant emissions conducting facility inspections liaising with
progressively establishing an integrated environmental management system that links institutional constraints Environmental regulators managing emergencies organizing training and maintaining records.organizational implementation risk identification monitoring and control and emergency response—thereby Protection Working Group * The environmental protection supervisor is responsible for implementing
enhancing corporate reputation and market competitiveness. environmental protection plans monitoring pollutant emissions conducting
facility inspections liaising with regulators managing emergencies organizing
Governance training and maintaining records.BGI Genomics has established core policies such as the Environmental Management Manual and Waste Management Strategy
Procedures supplemented by supporting documents including the Quality Environment and Occupational Health
& Safety Management Manual Laboratory Waste Management Regulations and Waste Disposal Management BGI Genomics consistently integrates environmental compliance into business management through the lens of
Regulations. The Company continuously refines its environmental management requirements pollution prevention "maintaining compliance baselines preventing risks enhancing capabilities and enabling transformation." The
measures and emergency response capabilities advancing environmental management beyond baseline Company identifies and assesses key environmental compliance-related risks and opportunities across critical
compliance toward refined routine and green operations. Environmental compliance is treated as a critical operational scenarios—including pollutant control hazardous chemical management standardized waste disposal
foundation for stable operations and mitigating environmental liability risks. Through alignment of group-level stable facility operations emergency preparedness and green laboratory initiatives—and aligns these with
mandates with on-site execution by subsidiaries the Company ensures environmental responsibilities are effectively operational stability cost control brand reputation and sustainability objectives. This approach shifts environmental
assigned to organizations systems facilities and individual roles. compliance from passive adherence to proactive capability building.BGI Genomics' identification and response strategies for environmental compliance-related risks and
opportunities
Risk/
opportunity Specific description Impact duration Financial impact Response strategytype
Risk
Environmental regulations pollutant
discharge management hazardous *C ontinuously update
Compliance waste transfer and environmental Increased costs for policy documents;
and emergency response requirements Medium- compliance remediation; *I mplement pollutant
supervision continue to tighten. Inadequate and long- potential risk of discharge registration and
risks implementation of systems term administrative penalties. filing management;
recordkeeping or filing maintenance *S trengthen training and
may result in compliance gaps. record retention.Increased costs in facility *E stablish routine
Operational Malfunctions in wastewater and inspection and third-party
risks of exhaust gas treatment facilities or Short
upkeep and emergency
handling; higher testing mechanisms;
pollution associated monitoring and emission and equipment may cause abnormal medium expenditures on retesting
*E nhance malfunction
control discharges or service interruptions term and remediation; partial
contingency plans;
facilities *S trengthen engineering disrupting normal operations. disruption to production operations. patrols and facility maintenance.BGI Genomics certified with ISO 14001 Environmental Management System
83 84BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Risk/ Emergency response to environmental safety risks
opportunity Specific description Impact duration Financial impact Response strategytype BGI Genomics has developed documents including the Emergency Response Plan for Environmental Emergencies
and consistently treats environmental emergency management as critical support for mitigating environmental risks
ensuring stable operations at key sites and safeguarding environmental safety baselines. By refining mechanisms
Processes involving chemical use Increased costs for for early warning response incident handling reporting and post-event review the Company shifts environmental Risks in compliant hazardous Enforce strict classification
hazardous waste liquid collection temporary waste disposal; packaging and labeling; risk management from reactive post-incident responses toward an integrated approach of pre-incident prevention
chemicals storage of medical waste and Short hazardous waste transportation carry and Higher expenses for standardize temporary in-incident control and post-incident improvement. This continuously enhances rapid response and coordinated and
hazardous risks of environmental contamination medium
incident response and storage areas; engage
cleanup; qualified third parties incident handling capabilities at critical facilities providing assurance for environmental compliance and business
waste and secondary incidents. Poor term continuity.management management may lead to leaks loss
Potential increase for disposal; conduct
or secondary pollution. in liability-related specialized drills.expenditures. Case Conduct chemical spill emergency drills to enhance on-site response and coordinated
study handling capabilities
In June 2025 the Company conducted an emergency drill simulating a dilute sulfuric acid spill causing injury. The
Events such as thunderstorms Increased investment in Establish a three-tier exercise covered the full response process—including incident reporting site cordoning reagent containment
Risks from extreme heat and flooding may Short emergency supplies and early warning and graded medical aid and personnel assembly—with all response teams arriving within three minutes and properly wearing
natural disrupt facility stability and heighten and rescue operations; response mechanism; protective gear. The drill effectively validated the feasibility of the chemical
disasters and environmental management risks medium Higher facility repair enhance the environmental
emergencies related to wastewater exhaust gas term costs; increased expenses emergency response plan; spill emergency plan enhanced on-site coordination and safety protection
and hazardous waste storage. for operational recovery. conduct realistic drills. capabilities and laid the groundwork for improving protective inspections and
external coordination mechanisms.Opportunities
Advancing "zero-waste laboratories"
Opportunities green offices energy-saving retrofits Reduced energy and Medium- operational costs; lower Promote green laboratory in green and resource conservation helps and long- resource consumption; initiatives; advance source laboratory reduce operational consumption term improved management reduction and classified construction and enhances the precision of efficiency. management.environmental management.On-site view of the chemical spill emergency response drill
Standardized environmental
management compliant emissions Enhanced partnership Continuously disclose Brand and
market and continuous improvement
Medium- trust and brand value; environmental performance; In 2025 the Company's total investment in environmental management was RMB 1.2195 and long- address ESG rating gaps;
opportunities enhance trust among customers term Reduced reputational regulators and investors damage risks. enhance verifiability of management systems. million with no administrative penalties imposed by the Ministry of Ecology and Environment strengthening ESG performance.or other relevant authorities due to environmental incidents;
A total of 17 emergency drills for sudden environmental risk incidents were conducted covering
Impact risk and opportunity management
BGI Genomics has established management procedures such as the Environmental Aspect Identification Evaluation 1595 participants.and Control Management Procedure and the Emergency Preparedness and Response Management Procedure.Centered on environmental safety the Company has built a comprehensive mechanism covering identification Indicator 2025 achievement status
assessment monitoring early warning response and post-incident review. Focusing on high-risk scenarios
in laboratories and production—including wastewater exhaust gas noise hazardous waste chemicals and Zero major environmental incidents throughout the year Achieved
emergencies—the Company continuously strengthens key activities such as environmental aspect identification Monitoring results for wastewater exhaust gas and noise all met
emission control third-party testing on-site inspections and emergency drills advancing environmental risk Achievedemission limit requirements
prevention and management capability in tandem.
8586
Key performanceBGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Pollutant and waste management BGI Genomics' waste recycling and utilization management measures
Classification and identification
BGI Genomics places high priority on managing toxic emissions and waste. The Company has established policy
documents including the Laboratory Environmental Monitoring Management Regulations Exhaust Gas Wastewater
and Noise Management Procedures and the Quality Environment and Occupational Health & Safety Management BGI Genomics' subsidiary Wuhan Biotechnology distinguishes recyclable from non-recyclable items in
Manual to strengthen end-to-end control of wastewater exhaust gas noise and waste. By focusing on key its policies
processes—classified collection standardized temporary storage compliant discharge outsourced disposal and Recyclable items refer to uncontaminated materials with recycling value
third-party monitoring—the Company extends pollution and waste management beyond point-in-time compliance Non-recyclable items refer to uncontaminated materials without recycling value
toward full-process traceability inspectability and continuous improvement solidifying the environmental safety
foundation in laboratory and production settings.Classified collection
Waste disposal and management
BGI Genomics has formulated policy documents including the Laboratory Waste Management Regulations Solid General solid waste is centrally collected by category and placed in designated areas
Waste Management Procedures Hazardous Chemicals Management System Experimental Hazardous Chemical Hazardous waste medical waste and liquid waste are classified packaged labeled and temporarily
Waste Management Process and Waste Disposal Management Regulations to strengthen full life-cycle waste stored as required
management—from generation classification and packaging through temporary storage transportation and final Mixing co-loading or random disposal of different waste categories is strictly prohibited
disposal. Aligning with management requirements for medical waste chemical waste liquid waste and general
solid waste in laboratory and production settings the Company advances waste governance from compliant
disposal toward source reduction standardized handling and auditable recordkeeping continuously reinforcing
Recycling and disposal
environmental safety foundations and supporting "zero-waste laboratory" initiatives and green operations.BGI Genomics' waste classification management measures Other solid waste is legally transferred to capable entities for recycling and disposal
General waste is uniformly collected and disposed of by the park or municipal sanitation system
Hazardous waste is legally transferred to qualified entities for utilization and disposal
General waste Hazardous waste Classification and identification
*Dispose by category; mixing with *Classified collection of infectious waste sharps chemical
medical or chemical waste is strictly waste liquid waste and waste organic solvents BGI Genomics' subsidiary Tianjin Medical Testing Laboratory advances "zero-waste laboratory"
prohibited *Use dedicated packaging or sealed containers for storage with construction
*After centralized collection by standardized labeling BGI Genomics' subsidiary Wuhan Biotechnology replaced foam inserts in NIFTY test kits with paper pads
departments place in designated *Establish hazardous waste temporary storage rooms with at its IVD production site
areas or containers time-limited storage and dedicated personnel management as Reduce process waste generation through packaging optimization and standardized management
*Collected and disposed of required
uniformly by sanitation authorities *After completing declaration registration or handover Compliant pollutant discharge
or the industrial park procedures transfer to qualified third parties for compliant
*Strengthen daily inspections transport and disposal The Company focuses on key aspects—pollution source identification treatment facility operation process
and cleanliness maintenance at *Maintain ledger records covering the entire process: collection monitoring and result verification—to gradually establish a pollutant discharge management mechanism
collection points temporary storage sterilization transport and handover encompassing daily control periodic testing and anomaly response. This enables key facilities to maintain
environmental compliance during stable operations supporting the Company's advancement in green operational
capabilities and refined environmental governance.
87 88BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
BGI Genomics' management measures for compliant pollutant discharge Addressing climate change
Wastewater management
BGI Genomics integrates climate change response with
* At BGI Genomics' subsidiary Wuhan Biotechnology laboratory wastewater from Building B1 is treated by an green operations energy conservation low-carbon
integrated sewage treatment unit and from Building B2 by a centralized wastewater treatment plant prior to
discharge; annual environmental monitoring in Wuhan confirms compliance for pH COD BOD5 suspended R&D stable facility operations and environmental risk
solids and ammonia nitrogen; mitigation. The Company closely monitors evolving
*G eneral wastewater at BGI Genomics' subsidiary Tianjin Medical Testing Laboratory undergoes quarterly requirements and challenges under China's "dual carbon"
third-party testing with all results meeting emission limits. goals regarding corporate transformation and physical
climate risks. It has formulated the Carbon Emission
Management Measures extending energy-saving
Waste gas management emission-reduction and green transition principles across
the full life cycle of products and services. Subsidiaries
* At BGI Genomics' subsidiary Tianjin Medical Testing Laboratory volatile organic compounds from nucleic are actively implementing energy-saving and emission-
acid extraction are treated using a "filter + UV photocatalytic oxidation + activated carbon adsorption"
system; reduction projects and environmental equipment and
* At BGI Genomics' subsidiary Wuhan Biotechnology exhaust from the B1 quality inspection area and B2 pilot processes are prioritized in facility construction and
testing area is collected and treated via activated carbon adsorption before discharge; Wuhan monitoring equipment procurement—enhancing energy efficiency BGI Genomics' non-invasive prenatal genetic testing service
data confirm that total non-methane hydrocarbons and formaldehyde meet regulatory limits; while reducing carbon emissions and advancing low- obtained a Product Carbon Footprint Verification Statement
*Key emission points are included in routine inspections and monitoring programs. carbon product management.Identifying climate change risks and opportunities
Noise management BGI Genomics continues to integrate climate change into core green operations and low-carbon transformation
strategies. Across the full life cycle of laboratory operations production delivery facility construction and product
*B GI Genomics' subsidiary Wuhan Biotechnology implements sound insulation vibration damping and services the Company identifies climate-related risks and opportunities affecting operational stability energy costs
noise attenuation measures for noise sources such as ultrasonic cleaners and HVAC units; daytime and environmental management and green development. Key focus areas include physical risks from extreme weather
nighttime noise levels at the IVD facility boundary comply with Class 2 standards; disrupting environmental infrastructure and lab environments transformation opportunities from energy efficiency
*B GI Genomics' subsidiary Tianjin Medical Testing Laboratory maintains routine noise control in
and low-carbon R&D and the positive impact of green products and operations on brand image customer trust and
laboratories with an annual average of approximately 55 dB meeting emission limits.long-term competitiveness. Climate change management is evolving from conceptual awareness toward project
implementation and performance validation.BGI Genomics' climate change risk and opportunity identification results
Key performance
Risk/
opportunity Specific description Impact duration Financial impact Response strategy
Indicator Unit 2025 data type
Risk
Total amount of hazardous waste generated Tonnes 136.56
? Develop a Group low-carbon
Total hazardous waste generated per RMB 100 million in revenue Tonnes 3.69 National and local policies on transition roadmap and integrate
low-carbon transition carbon carbon management across the full
reduction and biodiversity Increased compliance life cycle of R&D production and
Total exhaust gas emissions Cubic meter 1864328.6 Policy and conservation continue to Long- costs penalty expenses supply chain
legal risks tighten; failure to comply term and risk of international ? Monitor domestic and international
Total amount of wastewater discharge Tonnes 6722.75 promptly may result in revenue decline climate policy updates conduct
regulatory restrictions fines or carbon compliance training
project approval delays and establish a carbon footprint
Total water withdrawal Tonnes 66140 accounting system
89 90BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Risk/
opportunity Specific description Impact duration Financial impact Response strategy
Energy management and circular economy
type
? Establish a climate disaster early BGI Genomics strictly adheres to the Circular Economy Promotion Law of the People's Republic of China and related
Extreme heat floods
warning mechanism and share regulations. It has established policy documents including the Energy and Resource Consumption Management
earthquakes and other disasters Facility repair costs
information with meteorological
can damage laboratories revenue losses from Procedure and Energy Conservation Management System embedding energy management and circular economy
Acute and emergency management
biobanks and cold-chain Short- business interruption principles throughout business operations. The Company aligns resource and energy allocation with green
physical authorities
logistics facilities leading to term emergency response development requirements balancing energy efficiency resource intensity and process reduction outcomes. This
risk ? Enhance off-site disaster recovery
data/sample loss and disruption and sample
systems for samples/data conduct enhances operational resilience to resource and environmental constraints fostering a greener more resource-
of production/sequencing preservation expenses
regular emergency drills and efficient and sustainable development model that supports long-term stability and high-quality growth.services
assess infrastructure resilience gaps
BGI Genomics' energy utilization management measures
Ongoing climate warming ? Adjust research portfolios and
and ecological shifts alter Increased R&D strengthen sequencing and early-
pathogen distribution and realignment costs warning research on emerging
Chronic sample collection environments higher sample infectious and climate-sensitive
Long-
physical reshaping disease profiles and acquisition expenses diseases Policy and accountability Control of key energy- Metering monitoring and Energy-efficient operations
term
risk research priorities; drought/ fluctuating water costs ?A dvance water-saving retrofits and implementation consuming processes analysis optimization
water scarcity in supply chain and risk of project water recycling systems in labs;
regions affects production water termination optimize ecological resilience of Establish the Energy Prioritize natural Implement Optimize HVAC
reliability global sample collection sites Conservation lighting meter reading cooling and
Management System Use LED energy- management heating systems
Opportunities Assign energy-saving efficient lighting Compile Improve energy
responsibilities Turn off equipment monthly energy utilization
Climate change drives demand ? Develop diagnostic kits for climate- for key areas when unattended consumption efficiency
for emerging infectious disease related diseases and environmental (common areas Operate air reports Reduce air
Product surveillance sequencing of genomics monitoring solutions production QA conditioning on- Analyze anomalies conditioning
Medium- Revenue growth brand
and service climate-sensitive conditions ? Create "climate health + gene
and long- premium and new R&D warehousing) demand with and report findings costs in common
innovation and environmental genomics technology" service models
term market expansion and appoint an temperature in regular meetings areas
opportunities monitoring—creating growth and participate in national and overall energy controls Develop additional
opportunities for related testing international climate-health
and research services research initiatives conservation lead to energy-saving
ensure departmental measures based on
and role-level anomaly analysis
? Advance photovoltaic retrofits implementation
in campuses and procure green
Opportunities Increase clean energy use to
power for data centers to increase
in energy reduce carbon emissions from Long- Lower energy costs and
renewable energy share
structure labs and data centers and term improved cost stability
?O ptimize lab energy consumption
optimization mitigate energy price volatility Resource utilization and circular economy
and deploy high-efficiency
equipment BGI Genomics continues to integrate resource efficiency enhancement and circular economy principles into its green
operations framework shifting resource management from basic operational support toward a balanced focus
Proactive climate action
Brand and Lower financing costs ?D evelop brand cases showcasing on efficiency gains cost optimization and environmental value creation. Centered on laboratory and production
enhances corporate ESG
ESG Long- stronger customer "gene technology empowering operations the Company adopts a full-process management mindset to coordinate resource conservation source
performance and builds trust
opportunities term loyalty reduced market climate adaptation" to enhance reduction and standardized utilization—continuously strengthening awareness of resource constraints and refining
with investors customers and
access barriers corporate social value
the public management capabilities to drive a more intensive low-consumption and sustainable development model laying a
solid foundation for green transformation and long-term resilience.
91 92BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
BGI Genomics' key resource management measures 关键
绩 In 2025 total energy consumption was 2439.47 tonnes of standard coal.Management 效
scope Key management measures
And purchased electricity amounted to 19849241 kWh.Water *User departments conduct daily inspections of water fixtures in labs and production areas and promptly
conservation report leaks to the engineering department;*The property management team inspects water fixtures in common areas daily and repairs leaks
management immediately.*Maximize natural lighting; avoid artificial lighting when natural light suffices;
*Use LED energy-efficient lamps to reduce energy consumption and extend service life;
*Turn off personal computers monitors and meeting room equipment (projectors audio systems) when
Energy leaving;
conservation *Select energy-efficient office equipment such as ENERGY STAR computers printers and air conditioners;
management *Air conditioning in common areas is user-activated on demand with summer settings no lower than
26 ° C and winter settings no higher than 28 ° C. In 2025 BGI Genomics' subsidiary Wuhan Biotechnology's
IVD production site is projected to save approximately RMB 300000 annually by discontinuing the park's
centralized HVAC system and switching to Hitachi lab units for heating/cooling.Ecosystem and biodiversity conservation
*Promote double-sided printing reduce document printing volume and encourage electronic document BGI Genomics integrates its business characteristics into environmental impact control during operations engaging
Green office circulation and storage to conserve resources; in ecosystem and biodiversity conservation. Through pollution prevention standardized waste handling risk *Leverage digital platforms; use DingTalk or Tencent Meeting for training and conferences to enable mitigation and green operations the Company minimizes disturbances from laboratory and production activities on
paperless operations and achieve energy savings and emission reductions.surrounding environments.Meanwhile leveraging its technological strengths the Company advances environmental innovation by exploring
biotechnological applications in pollution remediation—such as bioremediation for soil and water purification—and
employs gene sequencing to monitor ecosystem health.
93 94BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
People-Oriented: Inclusiveness for
the Common Good
4
BGI Genomics deeply embeds social responsibility throughout its corporate development anchoring its
commitments in safeguarding public health protecting employee rights and promoting inclusive industry growth.Adhering to a people-centered philosophy the Company has built a full-cycle employee care system covering hiring Employee employment Protection of employee rights
rights protection training and development and occupational health and safety—ensuring employees' legitimate
rights and enabling shared growth with the organization. Simultaneously leveraging its core expertise in genomics Employee training and development Occupational health and safety
BGI Genomics advances medical accessibility and equitable healthcare extending cutting-edge genetic technologies
to broader populations and actively fulfilling its corporate social responsibility to support Healthy China and societal Medical accessibility and equitable healthcare
sustainability.
95 96BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Employee employment By rank By educational attainment
BGI Genomics steadfastly upholds its "people-first" philosophy strictly complying with the Labor Law of the People's 20 219 134
Republic of China and related regulations and resolutely prohibiting child labor forced labor and employment 493
discrimination. The Company has established a compliant employment management system spanning the full 1086
employee lifecycle—from onboarding and attendance to contract fulfillment. Centered on the Employee Handbook
it has developed a comprehensive policy framework signed labor contracts with 100% of employees and lawfully 1081
contributed to the five social insurances and housing fund. Upholding principles of diversity and equal opportunity
BGI Genomics attracts professionals from diverse backgrounds building a robust talent foundation for innovative
growth on a platform of compliant operations. 2260
Employee composition 1867
Number of senior management employees Number of employees with doctoral degrees
Number of middle management employees Number of employees with postgraduate degrees
Total number of employees Number of junior management employees Number of employees with a bachelor's degree
Number of general employees Number of employees with junior college degrees or below
3580
Compliance and diversified employment management system
Including: Number of newly hired employees
Anti-child labor and Anti-discrimination
forced labor and diversity
348
*The Employee Handbook contains a strict *The Company fully integrates the principles
requirement that all job applicants must of diversity equity and inclusion (DEI) into
be at least 18 years of age; those under 18 all stages of the employment lifecycle. The
are automatically deemed ineligible for Employee Handbook explicitly prohibits
employment thereby eliminating child any form of discrimination including
By gender By age labor risk at the recruitment source; but not limited to discrimination based
All forms of forced or compulsory labor on legally protected characteristics such
38 人 *are strictly prohibited. The Company as race color sex age religion national
safeguards employees' personal freedom origin disability marital status veteran
2056 人 and right to voluntary employment
status sexual orientation or gender
throughout the entire hiring and identity.
1219 人 management process and has established *As of the end of 2025 the Company
a routine monitoring mechanism. employed 55 international staff from
1524 人 25 countries and 16 employees with
disabilities achieving a diverse and
inclusive workforce.
2323人
关
键 In 2025 the labor contract signing rate for full-time employees was 100%.Number of employees aged 30 and below 绩
Number of male employees 效Number of employees aged 30 to 50 No confirmed incidents of discrimination child labor or forced labor occurred.Number of female employees Number of employees aged 51 and above
97 98BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Protection of employee rights Employee care and communication
Employee care and two-way communication serve as vital links for BGI Genomics in fostering harmonious labor
Protecting employee rights is a cornerstone for BGI Genomics to attract talent and achieve sustainable development.The Company places employee rights at the heart of its management philosophy and has built a comprehensive relations and cultivating a positive workplace culture. The Company follows a labor dispute resolution principle
multi-tiered and human-centered protection system covering core needs across the entire employee career lifecycle of "prioritizing amicable negotiation followed by internal mediation with legal recourse as a last resort" lawfully
through four dimensions: compensation and benefits communication and care grievance response and hardship addressing employee concerns to maintain stable labor relations. Communication channels—including employee
support. Through a competitive and caring compensation and benefits framework the Company safeguards labor forums suggestion boxes and internal platforms—are established to routinely gather feedback. Leveraging the labor
rights; it listens to employee voices via diverse communication channels refines management practices through union the Company builds a diversified platform for cultural and recreational activities and periodically launches
scientific survey mechanisms and conveys corporate warmth through a regularized support system—thereby interactive welfare initiatives to enrich employees' lives and strengthen their engagement and sense of belonging
upholding employees' legitimate rights and enhancing their sense of belonging well-being and identification with
the Company. ensuring humanistic care permeates every stage of their career journey.Compensation and benefits protection Case Rapid response to employee accidents and timely insurance payout to reinforce study support mechanisms
With the Employee Handbook as its institutional core the Company strictly adheres to the principles of "position- In 2025 an employee suffered a severe traffic accident while cycling colliding with a motor vehicle resulting in
based grading grade-based pay person-job fit and pay adjustment upon position change" establishing an
integrated four-component compensation and benefits system comprising "fixed salary + variable performance pay + injuries classified as Grade 10 disability. Immediately after the incident the Company activated its commercial
long-term incentives + diversified benefits." The compensation structure is position-based and performance-driven insurance claims assistance process assigning a dedicated coordinator to manage all steps—from initial reporting
ensuring high performers are highly rewarded. For key talent long-term incentive plans—including employee stock to final settlement—providing comprehensive support. In addition to statutory compensation the employee
ownership and restricted stock units—are implemented to align employee and corporate interests for shared growth. successfully received a RMB 30000 disability payout under the commercial accident insurance policy. This financial
Concurrently the Company continuously enhances supplementary protections such as commercial insurance support significantly aided the employee's subsequent rehabilitation fully demonstrating the protective function of
holiday benefits and expatriate allowances to comprehensively safeguard employee rights and enable them to share the Company's commercial insurance program and reflecting BGI Genomics' commitment to humanistic care and
in the Company's success.safety-net support.Commercial insurance protection Life support benefits Employee satisfaction surveys
* Coverage includes group accident insurance and *Holiday benefits are distributed during the Spring The Company has established a dual-dimensional employee satisfaction survey system. Annual surveys are
overseas business travel insurance effectively filling Festival International Women's Day and Mid-Autumn conducted regularly to comprehensively assess employee perceptions across key areas including corporate
gaps in statutory social insurance and providing Festival; management compensation and benefits and career development. Daily pulse surveys are embedded throughout
financial support to employees affected by accidents. *Dedicated team-building budgets are allocated to each employee service touchpoints to capture real-time feedback. Based on insights the Company operates a closed-loop
department to enrich employees' extracurricular lives;
*Dedicated nursing rooms are provided for pregnant "survey–analyze–improve–feedback" management mechanism and provides special recognition for constructive
and lactating female employees; employee suggestions. Guided by genuine employee needs the Company continuously refines its management
*An employee gym is open offering fitness programs to systems driving mutual enhancement of employee experience and organizational capability.comprehensively meet daily wellness needs.Employee satisfaction survey mechanism
Special
non-statutory Annual systematic survey (overall evaluation)
benefits A comprehensive annual satisfaction survey is conducted each year focusing on four core dimensions: business
*Provides employees with one new non-cumulative paid *Innovatively launched the "Huayitong" program providing satisfaction service evaluation metrics online service platform assessment and improvement suggestions.sick day per month; full-time employees and their spouses and children
*Employees with one full year of service are entitled to with end-to-end solutions for major disease prevention
3 days of paid family visit leave. Those who do not take diagnosis treatment rehabilitation and medical expense Daily routine survey (real-time evaluation)
the leave may receive a family visit subsidy of up to RMB reimbursement; Real-time satisfaction surveys are administered following each service delivered by the Company's HR Shared
1500. *The "Employee Gene Mall" continues to operate offering Service Center focusing on core dimensions such as response efficiency service attitude and digital intelligence
*Parental and caregiving leaves compliant with full-time employees and their immediate family members level—enabling immediate quality monitoring dynamic follow-up and a continuous service oversight mechanism.local government regulations are provided with five complimentary genetic testing slots annually
clear guidelines covering accrual application and extending the Company's genomics expertise to employee Dynamic iteration
calculation procedures. welfare. The survey system undergoes continuous optimization and expansion. Offline QR code rating channels have been
Comprehensive leave protection Special health benefits added for scenarios such as onboarding/offboarding and talent applications and the survey scope has been
extended nationwide to achieve full coverage across both service scenarios and geographic regions.
99 100BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
关
键 In 2025 annual employee satisfaction reached 4.90 (on a 5-point scale) corresponding to a Employee training and development绩
效 BGI Genomics consistently regards talent as the primary driver of innovation and development. Placing high
satisfaction rate of 98.03%. importance on employee capability enhancement and career progression the Company has built a full-cycle talent
4.88 77.22 development system that is horizontally categorized and vertically stratified. Anchored by policies such as the Job Daily employee satisfaction scored and employee engagement reached %. Qualification Management System and Training Management System it has established a dual-track "management
+ professional" career path to break through developmental ceilings. A layered role-specific training system
integrating learning with real-world application provides targeted growth opportunities for employees at all levels
Assistance for employees in hardship and functions aligning individual advancement with corporate strategy and fueling sustained innovation through a
steady pipeline of talent.BGI Genomics has established a standardized employee hardship assistance system led by the labor union with
coordinated support from HR and relevant departments. It defines multi-dimensional end-to-end support measures Career development
to provide a safety net for employees facing accidents illness or family difficulties. Through diversified initiatives— Viewing talent as the core engine of innovation the Company upholds the philosophy of "developing talent through
including commercial insurance claim assistance dedicated hardship funds and compassionate outreach—the projects and driving growth through missions" establishing a strategy-aligned systematic and closed-loop talent
Company delivers financial aid practical support and psychological counseling to address employees' urgent needs development mechanism. Precisely mapping core competencies required for strategic execution it has built an
ensuring every individual feels the Company's care and warmth. end-to-end career development framework covering talent standards assessment systems decision-making
planning cultivation pathways and career tracks. Key practices include: defining competency benchmarks through
Assistance measures for employees in hardship job qualification criteria; identifying high-potential talent via multi-method assessments; optimizing deployment
and development plans through talent reviews; enhancing capabilities through job rotation combined with hands-
on projects; and guiding growth through dual-track career paths—ensuring talent development keeps pace with
business evolution and solidifying the Company's talent foundation.Talent cultivation system
Deliver Offer job Provide Conduct
financial coordination one-on-one periodic BGI's Grand Vision
assistance and employment psychological follow-up visits
through information counseling with assisted Type Curriculum system Curriculum system
dedicated tailored to the and emotional individuals
hardship funds employee's support 1. Leadership development Eagle Program Xing Program Super
and temporary and family's Management 2. High-potential talent cultivation Stem Cellcompetency
subsidies circumstances enhancement Cultivation of "International Iron Triangle" Capability reserves of management teams for global expansion
/ Overseas JV operations leaders
* Product knowledge Sales competency
training enhancement
Talent
development Professional
programs competency R&D Production Marketing Support Latest industry General competency track trends developmentenhancement
关 "Three-All" training Classic case library
键 In 2025 the Company invested over RMB 1.31 million in employee commercial insurance premiums Role-specific onboarding: History and culture + Company policies and
绩 Experienced hire – New employee New hire business overview + Product self-study assessment + Mentorship training
效 achieving 100% coverage; development
plan Spreading Wings training: Corporate history and culture + BGI business Campus recruitment – Spreading Wings
immersion + Executive dialogues + Team integration Program
During the reporting period (January 1 2025 to December 31 2025) no employees met the criteria for Training
hardship assistance * resource Platform management Course management Instructor management Funding managementsystem Peer Academy Development delivery recording Certification empowerment publication and promotion promotion and incentives Budgeting and expenditure review
Therefore no actual assistance cases occurred. Training * operations Training operations management system: Needs analysis program design implementation and evaluation
management
system
101 102BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Dual-track "management + professional" career development system Specialized development for young high-potential talent
Vertically structured dual tracks:
Horizontally career paths a management sequence (career
are organized into five job progression through team leadership and A high-potential talent program selects outstanding young professionals globally each year cultivating elite
families—Management organizational coordination assessed talent with multi-directional potential through strategic project immersion and rotational assignments.Technology Marketing "Management + professional" on strategic thinking leadership team Production and Support— dual-track career management and business acumen) and a
comprising 32 job categories development
system professional sequence (deep specialization and 624 positions. within a discipline assessed on technical External training
expertise innovation job contribution
and professional achievements).Training system Includes external company visits third-party training and academic coursework. Employees must submit
advance applications for external training which requires multi-level approval prior to implementation.Centered on the Training Management System and supported by specialized policies such as the Internal Trainer
Management System the Company has built a full-cycle stratified and role-based training framework that integrates
learning with real-world application. A standardized internal trainer certification and management system ensures
professional instructional quality. The "Peer Academy" digital learning platform breaks time and space barriers
offering all employees accessible bite-sized learning. Focused on three pillars—new hire integration management
capability building and technical empowerment—the Company delivers tiered development programs and
conducts business-aligned technical training embodying the philosophy of "developing talent through projects and Case
driving growth through missions." Through diversified and precision-targeted initiatives the Company enhances job study Advancing high-potential programs to build long-term youth talent capacity
proficiency and holistic competence enabling mutual empowerment between employee growth and organizational
advancement. In 2025 BGI Genomics focused on nurturing young high-potential talent
by advancing the Super Stem Cell program completing two cohorts during
Employee training program system the year. This exclusive initiative aims to cultivate young professionals with
New employee training multi-directional differentiation potential and self-renewal capabilities
building a core talent reserve for long-term growth. Deeply embodying the
A four-phase onboarding system ensures new hires rapidly integrate and achieve role readiness; "develop talent through projects" philosophy the program recruits top
Tailored onboarding programs: "Friendly Wings" for international hires "Spreading Wings" for campus young talent globally and assigns them to strategic company projects with
recruits and customized onboarding for experienced hires. significant responsibilities enabling rapid capability development through
real-world challenges and strengthening the foundation of the talent
pipeline.On-the-job employee training
Role-specific technical training: Departments deliver targeted programs on operational standards technical
skills and product knowledge aligned with business needs;
Management development: The "Flying Eagle Program" for mid-level managers focuses on strategic thinking
leadership team management and business acumen through a blended learning-and-practice model. The
"Leading Wings Program" for newly appointed frontline managers centers on role transition team leadership
and financial literacy to support their shift from "individual contributors" to "team leaders";
Company-wide foundational training: Mandatory programs on industry knowledge professional conduct
compliance and information security foster a learning organization.On-site training for the "Super Stem Cell" high-potential talent program
103 104BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Case Conducting specialized training on the SIRO integrated solution to strengthen Key performance
study employees' genomics testing expertise
Indicator Unit 2025 data
In 2025 to facilitate the implementation and deep application of SIRO technology and help employees accurately
grasp the core features and application scenarios of related instruments BGI Genomics organized a series of Total number of employee trainings conducted by the Company Sessions 477
specialized training sessions on the SIRO integrated solution for genetic testing. Aligned with practical technical Total training expenditure Ten thousand 102
needs the training innovatively combined in-depth theoretical instruction online assessments and hands- yuan
on practice in a progressive multi-modal approach. This enabled employees to rapidly master critical technical Total training hours Hours 66827
competencies significantly enhancing their practical expertise and laying a solid foundation of professional
capability for the successful rollout and advanced application of SIRO technology within the Company. Average training hours per employee Hours 16.28
Employee training coverage rate % 100
Performance feedback and appeals
Centered on the Performance Management System the Company has built a full-process closed-loop performance
management framework that deeply integrates appraisal outcomes with the entire career development chain—
including bonus allocation salary adjustments promotions and training—to realize "high performance high reward;
mobility based on merit." For employees deemed not yet competent individualized Performance Improvement
Plans (PIPs) are developed supported by targeted coaching and training. A standardized and accessible performance
appeal channel safeguards employees' right to voice concerns and protects their legitimate interests ensuring
On-site training for the SIRO integrated solution fairness transparency and credibility in performance management.Case Implementing a stratified training plan to systematically enhance management Performance goal setting Performance coaching
study capabilities
In 2025 BGI Genomics continued its "cross-system Goals are set using the OKR framework cascaded Direct supervisors and employees review goal
from departmental objectives through collaborative progress at least monthly analyzing performance
integration" management development programs— alignment between employees and direct variances designing improvement actions and
the Leading Wings Program and Flying Eagle Program— supervisors to ensure deep integration of individual providing necessary resources.applying tiered strategies by leadership level to precisely and organizational goals.enhance managerial competencies. The Flying Eagle
Program for mid-level managers uses a blended
learning-and-practice model over nine-month cycles
focusing on four capability pillars including strategic
Performance appeal Result feedback and thinking and cross-functional leadership complemented Performance appraisal
by intensive workshops value creation projects and On-site training photo from the "Flying Eagle Program"
review meetings
review presentations to drive individual growth and Employees may file an appeal Following the review direct Mid-year and year-end
within 5 business days after the supervisors hold performance performance reviews are
team performance. The Leading Wings Program for feedback meeting deadline; feedback meetings with conducted following a
newly appointed frontline managers delivers role- approved appeals take effect employees to communicate "direct supervisor evaluation
transition training through blended methods to build while unfiled appeals are results analyze strengths department head review"
team leadership and financial literacy supporting their deemed accepted. and gaps and co-develop process with department
evolution from individual contributors to team leaders performance improvement heads authorized to calibrate
and strengthening the foundation for high-performance plans. results.cohesive teams. On-site training photo from the "Leading Wings Program"
105 106BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Occupational health and safety Employee physical and mental health management measures
Leveraging its genomics expertise the Company has built a "multi-omics–based precision
health screening system." Building upon standard physical exams it integrates life-omics
BGI Genomics strictly complies with laws and regulations including the Work testing digital health records and cell preservation services from the China National GeneBank
Safety Law of the People's Republic of China and the Law of the People's to enable early diagnosis and intervention for major diseases while rigorously protecting
Republic of China on the Prevention and Control of Occupational Diseases . employee health data privacy under the highest security standards.Actively promoting a culture of health and fitness for all the Company designates its
Adhering to the principle of "safety first prevention-oriented and comprehensive Precision anniversary on September 9 as the "99 Health Festival." Annual comprehensive fitness
governance" the Company has established a holistic occupational health and physical assessments are organized in Shenzhen and eligible regions covering three dimensions: body
safety management system encompassing work safety occupational disease health composition physical function and physical fitness. Complementary activities such as hiking
prevention and physical and mental well-being and has successfully obtained management and trekking challenges are held to encourage employees to embrace healthy lifestyles.ISO 45001 certification. The Company implements a "whoever is in charge is The Company has launched the "Caring Hearts Program" mental health service brand inviting
responsible" accountability system cascading occupational health and safety professional counselors to provide psychological support on themes such as emotional
regulation self-exploration and family-of-origin dynamics;
responsibilities to every department and position. Through multi-dimensional
efforts—including system development facility provisioning training and
education emergency preparedness and health support—the Company not only The Company is certified under the ISO On-site one-on-one psychological counseling services are offered with exclusive monthly
45001 Occupational Health and Safety
fortifies a robust defense against workplace hazards and occupational diseases appointment slots covering multiple dimensions—including career development relationships Management System
but also builds a supportive ecosystem for employee well-being comprehensively Professional and family parenting and anxiety/grief support—to comprehensively safeguard employee
mental mental health.safeguarding employees' health and lives. health
services
Occupational health and work safety assurance mechanism
Case Hosting the 99 Health Festival hiking event to empower employee well-being and
study strengthen team cohesion
For high-risk roles in laboratories and production involving occupational hazards a dedicated In September 2025 to celebrate its 26th anniversary BGI Genomics simultaneously hosted the "99 Health Festival"
occupational health protection mechanism is implemented to standardize operational hiking event at its Shenzhen headquarters and regional sites advancing its commitment to employee well-being. The
Prevention procedures and provide employees with nationally compliant personal protective equipment Shenzhen main venue featured two routes—a 9.9 km wellness route and a 26 km endurance route—to accommodate
and control of
occupational (PPE); regular occupational health and safety training and emergency drills are organized. varying fitness levels. The event fully embodied ESG green principles by promoting "leave-no-trace hiking" and
disease hazards was supported by comprehensive medical aid volunteer services and shuttle transportation to ensure safety and
order. By integrating outdoor activity with teamwork the event effectively enhanced physical fitness reinforced the
corporate ethos of "I own my health" and significantly strengthened organizational cohesion.Reinforcing safety accountability across all staff: All employees sign individual work safety
responsibility agreements that clearly define departmental and role-specific safety duties
strengthening awareness and ownership through formal acknowledgment;
E nhancing emergency science communication: Specialized training on various emergency response
topics is conducted focusing on "everyone can respond" to disseminate practical knowledge and
elevate organization-wide safety literacy;
Conducting self-inspections and corrective actions: Smoking unauthorized electrical connections
improper use of high-power appliances and non-compliant equipment operation are strictly
Full-process
work safety prohibited in production and office areas; regular hazard inspections and rectifications are carried
management out and clear emergency response protocols are established to maximize protection of employee
lives;
End-to-end emergency drills: Specialized fire emergency exercises are conducted covering fire
alarm activation full evacuation high-rise firefighting ladder rescue cardiopulmonary resuscitation
(CPR) automated external defibrillator (AED) use and the Heimlich maneuver—significantly
enhancing employees' hands-on emergency response capabilities.
107 108BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Case Conducting scientific organization-wide fitness assessments to holistically empower 关
study employee well-being 键
绩 In 2025 the Company invested RMB 39700 in specialized occupational health and safety
In 2025 BGI Genomics conducted annual organization-wide fitness assessments in Shenzhen and eligible regions 效 initiatives for employees.deepening its holistic approach to employee health. Distinct from routine medical check-ups this assessment
scientifically evaluates physical capacity across a broad age range (20–79 years) using age-stratified models to
comprehensively assess body composition cardiopulmonary endurance strength flexibility and other fitness The Company organized specialized occupational disease screenings for 213 employees in high-risk
indicators. Complementary activities—including mountain hiking and trekking challenges—were organized to help positions across multiple locations to comprehensively mitigate occupational health risks.employees translate health awareness into daily practice significantly raising health management consciousness
and fostering a vibrant workplace culture. No major or higher-level work safety accidents occurred throughout the year.Medical accessibility and equitable
healthcare
Medical accessibility and inclusive healthcare are central to BGI Genomics' mission of "Omics for All" and a key
contribution to the "Healthy China 2030" strategy. Leveraging its genomics leadership the Company drives the
democratization and accessibility of advanced medical technologies. It empowers precision medicine in Belt and
Road countries and implements public health programs in China for birth defect prevention and early cancer
screening. Simultaneously it enhances primary care capacity through rare disease relief and nationwide health
education. Through innovation affordable pricing and philanthropy BGI Genomics extends precision medicine to
more people globally safeguarding universal health.Case
study Hosting multi-themed psychological salons to strengthen mental health safeguards
In 2025 the BGI Genomics Labor Union focused
on mental health management hosting nine
psychological salon sessions throughout the year
to foster positive mindsets work-life balance Expanding product accessibility Reducing healthcare costs
and creativity among employees. Centered
on core themes—emotional regulation self- *E xpanded access to genetic *I mplemented health
exploration and family-of-origin dynamics—the testing in grassroots poverty alleviation projects
salons innovatively blended lectures interactive healthcare settings to providing free or subsidized
games art and writing. Professional counselors strengthen local service genetic testing services to
were specially invited to guide participants in capacity; underserved regions;
exploring inner worlds listening to psychological * Delivered mobile medical
needs and addressing personal challenges. *C onducted public health services to improve
Through evidence-based psychological insights science outreach to healthcare accessibility.and experiential engagement the salons helped enhance awareness and
employees effectively manage emotions restore understanding of genomics;
mental-physical equilibrium solidify mental
health resilience and cultivate an uplifting
workplace psychological climate.
109 110BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Belt and Road Initiative Healthcare accessibility
Case Empowering precision medicine in Central Asia and advancing equitable genomics Case Participating in centralized procurement of genetic testing services and securing
study along the Silk Road study insurance reimbursement to significantly reduce public healthcare costs
In 2025 BGI Genomics through its Uzbekistan joint venture In 2025 BGI Genomics actively engaged in national centralized procurement policies driving price adjustments to
Genscreen deployed advanced genomic technologies in lower the cost of genetic testing through volume-based pricing and improving access to birth defect prevention
Central Asia to support inclusive healthcare and improve services. The Company participated in Jiangsu Province's NIPT centralized procurement—the nation's first for
medical access. The lab led a pilot newborn genetic diagnostic services—achieving multiple systemic breakthroughs. Prices dropped by over 70% and as of January
disease screening program implementing NOVA inherited 2025 NIPT was officially included in Jiangsu's Class B medical insurance with minimal out-of-pocket costs benefiting
metabolic disorder screening and NIFTY non-invasive hundreds of thousands of families annually. In Guangdong the Company supported a 62.7% price reduction for NIPT
prenatal testing (NIPT) enabling early diagnosis of multiple and advocated for its inclusion in maternity insurance enabling insured pregnant women to access the service at
treatable rare diseases and securing critical treatment "zero out-of-pocket" cost. Implemented across multiple Pearl River Delta cities this policy has substantially reduced
windows. Genetic literacy was continuously promoted the financial burden of prenatal care.via social media clinical training was provided to local
physicians and AI-driven solutions integrating large-scale Case
genetic data were explored. These efforts systematically study Launching Proactive Health Kiosks to enhance access to precision health services
enhanced local genomic service capacity advancing
universal access to cutting-edge testing in Central Asia In December 2025 BGI Genomics established a Proactive Health Promotion Center (also known as the Proactive
and empowering the "Healthy New Silk Road" through Health Kiosk) at Zhuhai People's Hospital bringing precision health management and genomics directly to the Dr. Fediakov shared the advantages of non-invasive prenatal
genetic testing genomics. public. Powered by BGI's multi-omics precision health system the center offers accessible services—including basic
health screenings and complimentary skin analysis—blending engaging health exploration with professional medical
assessments. This initiative moves genomics out of the lab and into everyday life making precision health services
more tangible promoting proactive health behaviors and significantly enhancing the inclusiveness and accessibility
of healthcare.Case
study Localizing precision health systems to enable inclusive healthcare in Thailand
In 2025 BGI Genomics through its Sino-Thai joint venture
Bangkok Genomics Innovation Public Company localized its
multi-omics precision health management system for Thailand.Aligning with local healthcare realities the team adapted testing
methodologies redesigned referral pathways and developed
cost-effective test panels under the "global solutions + local
wisdom" approach. Following the successful model of NIPT—
initially launched in private clinics and later integrated into
national insurance—the system first validated efficacy through
premium services with the ultimate goal of integration into
Thailand's public health system. Early screening programs now
span multiple provinces and hereditary cancer testing has gained
public trust. By emphasizing "prevention before illness" the
initiative shifts the health focus upstream embedding proactive
health concepts in Thailand and advancing inclusive healthcare Bangkok Genomics Innovation Public Company BGI Proactive Health Kiosk
across Southeast Asia. Genomics' joint venture in Thailand
111 112BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Case Launching free "two cancers and four highs" screening in Harbin to enhance Public awareness and inclusivity
study grassroots healthcare accessibility through genomics
In November 2025 BGI Genomics' Harbin public welfare project for "two cancers and four highs" screening was
selected as a 2025 People's Enterprise Social Responsibility Action Case. The project provides free screening for
digestive tract cancers and the "four highs" (hypertension hyperlipidemia hyperglycemia and overweight/obesity) Case Implementing multi-dimensional public welfare initiatives to promote precision
to 2.4 million residents utilizing Colotect fecal DNA methylation technology. Deployed through over 300 urban and study medicine and health awareness
rural primary healthcare facilities it employs an online booking and at-home sample collection model drastically In 2025 BGI Genomics focused on birth defect prevention—a key public health priority—and leveraged national
lowering participation barriers. As of July 2025 over 800000 appointments had been made effectively advancing health awareness days to drive science communication and public service campaigns promoting widespread
early cancer detection. The Company has also rolled out maternal-child and oncology screening programs across adoption of precision health concepts. On International Rare Disease Day National Ear Care Day World Thalassemia
multiple provinces extending the benefits of genomics to broader grassroots populations. Day National Eye Care Day and World ALS Day the Company collaborated with local health commissions disabled
persons' federations medical institutions and NGOs to deliver targeted initiatives. On National Ear Care Day 12
free clinics offered genetic testing and counseling for hereditary deafness. On World Thalassemia Day a patient
story campaign reinforced that thalassemia is preventable. On Birth Defect Prevention Day 13 medical partners co-
hosted clinics with genetic testing and counseling and expert-led educational videos were produced to disseminate
prevention knowledge fostering broad societal engagement.BGI Genomics' Harbin "two cancers and four highs" public welfare screening project was successfully selected as a "2025 People's
Enterprise Social Responsibility Action Case"
Case Advancing Phase III of the ALS public welfare gene testing project to empower
study inclusive care and research for rare diseases
In 2025 BGI Genomics partnered with AskHelpU ALS Patient Platform to advance the public welfare gene testing Birth Defect Prevention Day activities
project for amyotrophic lateral sclerosis (ALS) to Phase III. Co-initiated by both organizations' founders the project
receives full technical and financial support from BGI to provide free genetic testing and data analysis for ALS
patients significantly improving access to rare disease care. Utilizing BGI's proprietary single-molecule long-read
nanopore sequencing technology—which covers complex genomic regions—it aims to identify ALS pathogenic
variants missed by short-read sequencing. A large-scale patient genomic database is being built to uncover ALS-
specific genetic signatures through BGI's analytical and research capabilities generating critical insights for novel
therapeutic target discovery and advancing solutions to ALS diagnosis and treatment challenges.Case collection and promotional posters for public health awareness days
113 114BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Case Deepening thalassemia relief through comprehensive public welfare practices Case Advancing public welfare services for rare diseases and cancer prevention to shift the
study study health defense line forward
In March 2025 BGI Genomics deepened its thalassemia relief efforts by establishing a full-chain support system
backed by dedicated funds and distinctive charitable activities. Supported by the Guang Foundation and Hua In 2025 in alignment with the Healthy China 2030 Plan
Foundation the Company hosted the 8th "Born to the Sun Walking with Love" charity concert partnering with BGI Genomics advanced public welfare programs for
Shenzhen NGOs and disability associations to create a performance platform for individuals with Down syndrome rare disease and cancer prevention moving the health
thalassemia visual impairments and hearing loss. Funds raised aided thalassemia and hereditary eye disease intervention frontier upstream. For rare diseases the
patients fostering public support for birth defect prevention. Additionally through the Hua Foundation and World Company partnered with AskHelpU ALS Patient Platform
Without Thalassemia Fund the Company provided HLA typing transplant surgery and gene therapy support to offer free genetic testing and interpretation for ALS
delivering tangible relief to affected families. patients leveraging its capabilities to uncover genetic
profiles of Chinese ALS patients and generate leads for
novel therapeutic targets. By the reporting period's end
Phase III launched with a technology upgrade featuring
BGI's proprietary "CycLoneSEQ long-read sequencing"
to probe ALS pathogenesis. In cancer prevention during
National Cancer Prevention Week the Company co-
hosted eight "Community Health Public Welfare Tours"
for anti-cancer education collected 17 real patient
stories through an online campaign and held four
expert-led livestreams on colorectal cancer screening—
"Born to the Sun Walking with Love" Charity Concert promoting the principle that "prevention outweighs
cure."
关 Promotional poster for cancer prevention case collection
键 As of the end of 2025 the Hua Foundation had completed 23432 public welfare samples for绩
效 severe thalassemia
Reached 7868 families and helped 858 children with thalassemia find fully matched donors;
The World Without Thalassemia Fund has assisted over 70 children with severe thalassemia in
successfully undergoing hematopoietic stem cell transplantation.BGI Genomics' "Community Health Public Welfare Tour" cancer prevention campaign
Case Organizing specialized study tours for thalassemia families to promote social
study
In August 2025 BGI Genomics partnered with Shenzhen Media Foundation · Hua Foundation Mammoth Foundation's
World Without Thalassemia initiative and multiple compassionate enterprises to host the "Leaping Over the Thalassemia
'Poverty' Line Little Dreamers Building Futures — The First Parent-Child Study Tour for Thalassemia Families." Designed
as an immersive science-themed educational tour the program aimed to empower children living with thalassemia
by fostering their social inclusion. The nine young participants were selected from families previously supported by
BGI Genomics. Through a thoughtfully curated itinerary spanning three provinces the initiative created meaningful
opportunities for these children to connect with society experience care and encouragement and build self-confidence
and social engagement. This effort not only embodied BGI Genomics' deep commitment to social responsibility but
also—through subsequent outreach—significantly heightened public awareness and understanding of inherited genetic
"Leaping Over the Thalassemia 'Poverty' Line Little Dreamers Building Futures — The First Parent-Child Study Tour for
disorders helping cultivate a more compassionate and inclusive environment for individuals affected by such conditions. Thalassemia Families" Event
115 116BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Key performance
Indicator Unit 2024 2025 Indicator Unit 2024 2025
I. Governance Performance Signing rate of supplier integrity agreements % 100 100
Number of Shareholders' Meetings held Times 4 3 Number of annual fair competition violations Cases 0 0
Number of Board meetings held Times 7 4 Total number of annual compliance training sessions Sessions / 27
Total number of Board Special Committee meetings held Times 13 6 Number of data security/customer privacy breach incidents Cases 0 0
Average Board attendance rate % 100 100 Financial impact of data security/customer privacy breaches RMB 0 0
Proportion of independent directors on the Board % 33.33 33.33 Number of annual information security and customer privacy training sessions Sessions 13 8
Proportion of female directors on the Board % 11.11 11.11 Number of participants in annual information security and customer privacy Person-
training times / 542
Number of annual director training sessions Times / 3
Number of annual information security emergency drills Sessions / 2
Number of incidents involving major public controversy or revenue losses
exceeding 0.5% due to administrative penalties Times 0 0 Information security incident response rate % / 100
Timely resolution rate of high compliance risks % 100 100 II. Innovation and Operational Performance
Compliance incident response rate % 100 100 Product conformity rate % / 99.5
Legal proceeding response rate % 100 100 R&D investment amount RMB 10000 67694.75 50820.00
Number of external disclosures issued during the year Copies 152 144
Proportion of R&D investment to operating revenue % 17.51 13.71
Number of regulatory penalties for disclosure violations Cases 0 0
Number of times achieving full scores in domestic and international proficiency Times Over 800 Over 800
Number of annual earnings calls held Times 4 3 testing annually
Number of annual offline research events organized/participated in Sessions 23 20 Timely response rate to quality issues % 100 100
Number of annual online institutional research sessions Times 5 3 Customer feedback response rate % 100 100
Number of annual offline roadshows (including institutional strategy Annual overall customer satisfaction % 99 99
conferences) Sessions 7 2
Number of customer satisfaction survey responses collected annually Copies 976 1094
Number of annual anti-bribery and anti-corruption training sessions Sessions 12 13
Customer complaint resolution rate % 100 100
Number of participants in anti-bribery and anti-corruption training Person-times / 828 Number of annual customer service training sessions Sessions / 7
Signing rate of employee compliance/integrity pledges % 100 100 Training coverage rate of customer service personnel % / 100
117 118BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Indicator Unit 2024 2025 Indicator Unit 2024 2025
III. Social and Employee Performance Number of work-related injuries and occupational illness incidents during the
year Times 0 0
Total number of employees at year-end Persons 3702 3580
Cumulative number of severe thalassemia public welfare samples tested by the
Number of new hires during the year Persons 530 348 Hua Foundation
Cases 21965 23432
Proportion of female employees % 57 57 Cumulative number of thalassemia children helped by the Hua Foundation to find fully matched donors Persons 805 858
Number of international employees Persons 79 55 Cumulative number of children with severe thalassemia assisted Persons Nearly 50 Over 70
Number of employees with disabilities Persons / 16 IV. Environmental Performance
Labor contract signing rate for full-time employees % 100 100
Total annual investment in environmental management RMB 10000 152.27 121.95
Social insurance coverage rate % 100 100
Number of annual administrative penalties for environmental incidents Times 0 0
Number of confirmed incidents of discrimination/child labor/forced labor Cases 0 0
Number of annual emergency drills for sudden environmental incidents Sessions / 17
Total number of annual employee training sessions Sessions / 477
Number of participants covered by emergency drills Person- / 1595
Total annual expenditure on employee training RMB 10000 313 102
times
Tonnes of
Total annual training hours Hours 48659 66827 Total annual energy consumption standard / 2439.47
coal
Average annual training hours per employee Hours 13 16.28
Annual purchased electricity kWh / 19849241
Employee training coverage rate % 100 100
Annual total water withdrawal Tonnes / 66140
Annual overall employee satisfaction % 99.63 98.03
Total annual wastewater discharge Tonnes / 6722.75
Employee engagement % 77.22 77.22
Total annual exhaust gas emissions Cubic meter / 1864328.6
Annual investment in employee commercial insurance premiums RMB 10000 / Over 131
Total annual hazardous waste generated Tonnes / 136.56
Employee commercial insurance coverage rate % 100 100
Total hazardous waste generated per RMB 100 million in revenue Tonnes / 3.69
Annual specialized investment in occupational health and safety RMB 10000 29.77 3.97 Number of major environmental accidents during the year Cases 0 0
Number of employees in key positions receiving specialized occupational
disease screenings annually Persons 313 213
Occupational disease screening coverage rate % 100 100
Annual work safety training coverage rate % 100 100
Number of major work safety accidents during the year Cases 0 0
119 120BGI Genomics Co. Ltd. 2025 Environmental Social and Governance Report
Benchmarking Index
Relevant provisions of Self-Regulatory Relevant provisions of Self-Regulatory
Guidelines No. 17 for Listed Companies Guidelines No. 17 for Listed Companies
on Shenzhen Stock Exchange – Relevant provisions of GRI Standards on Shenzhen Stock Exchange – Relevant provisions of GRI Standards Report section Report section
Sustainability Report (for Trial 2021 Sustainability Report (for Trial 2021
Implementation) Implementation)
Corporate governance Article 11 Article 12 GRI 2: General Disclosures Employee training and development Article 50 GRI 404: Training and Education
Risk and compliance management Article 18 Article 52 GRI 207: Compliance Occupational health and safety Article 51 GRI 403: Occupational Health and Safety
Business ethics Article 53 Article 54 Article 55 Article GRI 205: Anti-corruption GRI 206: Anti- Medical accessibility and equitable 56 competitive Behavior healthcare Article 39 Article 46 GRI 203: Indirect Economic Impacts
Product safety and quality Article 40 Article 41 GRI 416: Customer Health and Safety
Customer service Article 41 GRI 416: Customer Health and Safety
Innovation-driven development Article 38 GRI201: Economic Performance
Data security and customer privacy
protection Article 42 Article 43 GRI 418: Customer Privacy
GRI308: Supplier Environmental
Supply chain management Article 44 Article 45 Assessment GRI 414: Supplier Social
Assessment
Industry collaboration Article 54 GRI206:Anti-competitive Behavior
Environmental compliance
management Article 29 GRI 207: Compliance
Pollutant and waste management Article 30 Article 31 GRI 305: Emissions GRI 306: Waste
Addressing climate change Article 20 to Article 28 GRI 305: Emissions GRI 201: Economic Performance
Energy management and circular
economy Article 34 Article 35Article 37
GRI 302: Energy GRI 303: Water and
Effluents GRI 306: Waste
Ecosystem and biodiversity
conservation Article 32 GRI 304: Biodiversity
Employee employment GRI 401: Employment GRI 405: Diversity
Article 49 and Equal Opportunity GRI 406: Non-
Protection of employee rights discrimination
121 122BGI Genomics Co. Ltd.
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