2025 | Environmental Social and Governance Report2025 | Environmental Social and Governance Report
CONTENTS
About This Report 02 Appendix I: ESG Performance Data 53
Chairman's Message 03 Appendix II: Index Table of the Self- 58
Regulatory Guidelines No. 17 for
About Farben Information 05 Companies Listed on Shenzhen Stock
Exchange—Sustainability Report (For
Highlights of Performance in 2025 09 Trial Implementation)
About This Report
ESG Governance
This report is the second Environmental Social and Governance (ESG) report issued by Shenzhen Farben Information Technology
Co. Ltd. The report aims to disclose to stakeholders the Company's initiatives and achievements in environmental social and
ESG Management Framework 13 governance aspects during 2025.Stakeholder Engagement and 13
Communication
Terminology Note Data Description
Employees For ease of expression and readability "Shenzhen Farben All data used in this report are sourced from official Information Technology Co. Ltd." in this report is also referred documents statistical reports or relevant public data of
Responsible Operation and Community to as "Farben Information" "the Company" or "we." Shenzhen Farben Information Technology Co. Ltd. Unless
otherwise specified all monetary amounts referenced in this
report are denominated in Chinese Yuan (CNY).Corporate Governance 19 Protection of Employee Rights and Interests 37 Time Range
Risk Management 21 Employee Development and Training 38
This report is an annual report covering the period from
Anti-Bribery and Anti-Corruption 22 Employee Well-being 42 January 1 2025 December 31 2025 with certain sections
extending moderately into adjacent years.Anti-Unfair Competition 22 Rural Revitalization and Social Contribution 46 Reliability Assurance
Report Scope The Company undertakes that the contents of this report contain no false records misleading statements or material
omissions.Unless otherwise specified the information and data in this
Environment report cover Shenzhen Farben Information Technology Co.Service and Quality and Climate Ltd. and its subsidiaries.Innovation-driven 25 Green Operations 49 Basis for Preparation Report Approval and Access
Product and Service Safety and Quality 28 Energy Utilization 49 This report has been prepared in accordance with the Self- This report was reviewed and approved by the Board of
Regulatory Guidelines No. 17 for Companies Listed on Directors on April 22 2026. This report is provided in
Data Security and Privacy Protection 31 Climate Change Response 51 Shenzhen Stock Exchange—Sustainability Report (For Trial electronic format. Readers may visit the official website of
Supply Chain Security 33 Implementation) and refers to current regulations such as the Farben Information (https://www.farben.com.cn/) to download
Ministry of Finance of China's Sustainability Disclosure the electronic version of the report.Standards for Business Enterprises—Basic Standard (Trial)
(Basic Standard) and the Global Sustainability Standards Board
(GSSB)'s Global Reporting Initiative Standards.
01 022025 | Environmental Social and Governance Report
Chairman's Message Cultivating a Fertile Ground for Talent Growth
Talent is the core asset in the digital age. We are committed to safeguarding the well-being and rights of our
employees enabling every member of the Farben family to feel warmth and a sense of belonging in their pursuit of
growth. We uphold an equal diverse and inclusive employment philosophy. As of the end of the reporting period“ we had 30570 full-time employees with women occupying 17.22% of STEM positions. We have established three 2025 marks the 19th year of Farben Information's deep commitment to the IT services industry and our 5th year as a career development tracks: management professional and technical. We integrate AI technology throughout listed company. As artificial intelligence moves from technological breakthroughs to large-scale application and as the curriculum development training delivery learning and operational management empowering employees to learn Information Technology Application Innovation (ITAI) ecosystem shifts from pilot projects to comprehensive restructuring on demand and apply what they have learned immediately. During the year the Company’s total training hourswe stand with greater resolve at the forefront of the digital economy wave. This year we have not only deeply integrated reached 86978 with a training coverage rate of 99.76%. In addition we have improved statutory and
ESG principles into strategic decision-making and daily operations but have also driven the synergy of responsibility and supplementary welfare benefits maintained open employee communication channels and a closed-loop complaint
growth with the twin engines of "AI + ITAI" writing a new chapter of sustainable development with secure inclusive and handling mechanism and carried out employee care activities such as women’s health lectures. We also regularly
green code. organize fire drills and first-aid training to enhance occupational health and safety. During the reporting period
work-related injury insurance coverage reached 100% and employee satisfaction remained high at 4.16.”
Riding the Wave of AI Technology
Large Language Models (LLMs) are reshaping every industry and artificial intelligence has become the core engine
of new quality productivity. We continue to deepen our “AI + ITAI” strategy leveraging the full-stack capabilities of
the FarAI technology matrix to drive continuous iteration and enhancement of our product portfolio including Honouring Our Green and Low-Carbon Commitment
GPTCoder (intelligent programming) GPTRecruit (intelligent recruitment) and FarCar (intelligent cockpit). We have
established a joint AI laboratory with Harbin Institute of Technology to deepen industry-university-research Green is the foundation of sustainable development. In active response to the national "dual carbon" strategy we
collaborative innovation. We have formulated the Standard for Intelligent Recruitment System Services Based on have fully launched a special green office campaign implementing refined management measures including
Large Models which has been officially released on the National Standards Information Platform. In addition we intelligent computer shutdown water conservation initiatives and paperless office operations. During the reporting
participated in formulating the Intelligent Software Engineering series of group standards and jointly launched with period we established a precise measurement system for greenhouse gas emissions. Our Scope 1 + 2 GHG intensity
Huawei the FarAI GPT series AI all-in-one machines based on the Ascend platform. As a Diamond-level Service stood at 0.16 tCO?e per million CNY of revenue and total energy consumption intensity was 0.04 tons of standard
Provider in the HarmonyOS ecosystem we have further strengthened our presence at the Wuhan HarmonyOS Base coal per million CNY of revenue. In response to extreme weather events such as super typhoons we promptly
established a full-stack HarmonyOS Technology Enablement Center and taken an active role in building the activated emergency responses to systematically enhance our climate resilience management capacity.domestic operating system ecosystem. During the reporting period our R&D investment reached CNY 181435000
with a total of 655 software copyrights and 48 invention patents applied to our core business.Strengthening the Foundation of Transparent Governance
Governance is the cornerstone of trust in the digital age. With a robust and efficient governance system we
continue to earn the trust of customers investors and society. In compliance with the Company Law of the People's Innovating with Determination Exploring the Future
Republic of China and regulatory requirements we have optimized our governance structure abolished the
supervisory board and transferred its oversight functions to the Audit Committee of the Board of Directors In 2026 we will continue to empower the digital transformation of all industries through the FarAI technology
achieving streamlined and integrated supervision. Our Board adheres to the principle of diversity emphasizing matrix rebuild industrial genes with the IT application innovation ecosystem and advance our ESG strategy from
gender balance and independent professionalism. We have established a three-tier risk management framework compliance-focused disclosure to value creation with more responsible governance more caring employee support
comprising the decision-making level coordination level and execution level embedding integrity and compliance and greener operational practices. We expect all Farben colleagues to continue taking AI as the oar and IT
throughout the entire business operation. During the reporting period total anti-corruption training hours reached application innovation as the sail riding the tide of digital civilization to chart a new course for responsible business.
1997 hours with 100% coverage of the Board and management. The Company recorded no incidents of commercial
bribery or position-related embezzlement and was not involved in any litigation or subject to administrative
penalties arising from unfair competition practices.
03 042025 | Environmental Social and Governance Report
About Farben Information Main Service Industries
Farben Information is a world-class information technology service provider dedicated to delivering advanced digital platforms
proven technologies and solutions. Leveraging innovative digital technologies we drive business transformation and value
* Professional Consulting Service
advancement comprehensively empowering enterprises in their digital transformation across all domains. Solution for the Financial Industry * Intelligent Cockpit Solution
Founded in 2006 and headquartered in Shenzhen China the Company has established branches in over 60 cities including Beijing * Product tool empowerment * Smart Cockpit/Integrated Vehicle
Shanghai Guangzhou Hangzhou Chengdu and Xi'an. It operates technical support centers in Germany Singapore and Japan. Its
* Full-scenario solution services Testing
services span more than 10 industries including finance automotive internet telecommunications operators energy and intelligent
* Software Development Services
manufacturing offering software development services products and solutions digital operation support services and consulting * Customization Requirement
services. Financial Development/Testing/Implementatio Automotive * Intelligent Driving / Overseas Testing
industry n Services industry * Automotive Digitalization
Farben Information has established a global presence across 15 countries and regions with a strong focus on China.* Efficient and Agile Delivery Service * Automotive Engineering
* Industry Expert Talent Pool
* Overseas market: Business covers more than 10 * Domestic market: Shenzhen Beijing Shanghai
regions including Europe Asia-Pacific North Guangzhou Nanjing Hangzhou Chengdu Xi'an Wuhan
America South America the Middle East and Africa Chongqing Suzhou Changsha Fuzhou and over 60
with a focus on key international markets such as other cities; the Company's operations have covered all * Fully meet customers' customized
Japan Singapore Malaysia Indonesia and other major provinces municipalities and cities across the service requirements
countries. country. * ITO services
* Diversified comprehensive solution
services * Digital Operations and Maintenance
Efficient and agile delivery service * AI and Data Solutions*
End-to-end IT technical services * KPO Indicator OperationsMilestones in Farben Information Development Internet * Internet
industry * With innovative product tools and industry * Digital Testing
advanced product/technical services * ICT Innovation Services
2006 2015 2021-2022 * Premium Consulting Services
Founded in Shenzhen Listed on the National Equities Ranked among China's top
specializing in IT technical Exchange and Quotations 100 software companies
services (NEEQ) certified under ISO expanded cloud services and
27001 and ISO 9001 obtained TMMi3 certification * Financial System Software Service * Financial System Software Service
2009-2013 * Artificial Intelligence Industry Service * Artificial Intelligence Industry Service
2019 2025 and beyond
Branch offices in Guangzhou Beijing and Series Series
Shanghai were successively established Awarded Embrace AI and * System Software Industry Services * System Software Industry Services
steadily expanding the business footprint CMMI Level 5 capture new digital * System Porting and Development * System Porting and Development
across South China North China and East Certification economy opportunities Services Services
China; partnered with Tencent and with global and Telecommu High-tech
obtained CMMI Level 3 certification domestic customers. nications * Software Product Localization industry * Software product localization
industry Services services
* IT Innovation Services * ICT Innovation Service
* Provide management consulting and
technical consulting services
* Big Data-Based Precision Marketing
* Energy System Solution Planning Push Solution
Service
2014 2020 * Intelligent Transportation Allocation * Self-developed replicable highly Plan
Awarded National Listed on the mature software
High-Tech Enterprise ChiNext market products/platforms/tools
* Customs Clearance Management
System
Certification stock code 300925 2023-2024 * Provide technical support services for Energy the product Aviation * Logistics Management System2007-2008 industry
2016-2018 Deepened expertise in * Provide services for information
logistics * Business Integrated Management
Serving service operator customers and niche markets such as system design and development industry Platform
obtaining Shenzhen National High-Tech Certified at CMMI Level 4 and ISO banking and testing operation and maintenance * Procurement Management System
Enterprise and Double Software 20000 with performance automotive and
Certification demonstrating the maintaining high-speed growth of obtained TMMi5 * Customized Application Scenario
Solution
Company's technical capabilities over 80% for five consecutive years certification Services
05 062025 | Environmental Social and Governance Report
Corporate Culture Annual Honors
Corporate Vision Core Values
To become a globally leading Customer First People-
IT integrated service provider Oriented Hard Work Teamwork Self-Criticism
5.深圳市法本信息技术有限公司
5.深圳市法本信息技术有限公司
Corporate Mission Enterprise Spirit 2024-2026 2025
Enabler of a Software-Defined Striving for Survival and Nanshan District "Green Artificial Intelligence
World Strength Channel" Enterprises Enterprise Awards
Management Principle
Factual scientific and compliant
5.深圳市法本信息技术有限公司
2025
Top 100 Competitive
Enterprises in Software and China Software Integrity
Information Technology Demonstration Enterprise
Services
2025 Outstanding Software Product 2025 National Enterprise New Quality
Productivity Empowerment Typical Case
Farben Information
Unified Regulatory FarAI GPTCoder Enterprise-
Submission Platform V1.0 Level AI-Powered Coding
Assistance Platform
07 082025 | Environmental Social and Governance Report
Highlights of Performance in 2025 Total number of full-time employees (person)
30570
242049842
7850
Operating revenue (million)
1635420728
* Female
5109.52 * Male
20242025
Economic 4320.51
Performance 8.33% 31.69% 17.22%
of female of female of female in
senior management middle managemen STEM position
20242025
Total annual training expenditure
(CNY 10000) Total training hours (hour)
Social
Performance 809.46 1048.87 86978
73051
Total amount of hazardous waste (tonnes) 2024 2025 2024 2025
7.90 Total number of employees trained (person) Employee training coverage rate (%)
30498
6.9621728
99.76
89.77
202420252024202520242025
Scope 1+2 greenhouse gas emissions (tCO?e)
Environmental
Performance 797.10 1.99 100% 100%
of Board trained in anti-corruption of management trained in anti-corruption
* Scope 1 Total anti-corruption training person- Total anti-corruption training hours
676.07 1.87 795.11 greenhouse times (person-times) (hour)gas emissions
Scope 2 2129 1997*
674.19 greenhouse Governance Performance 1983 1035gas emissions
20242025
2024202520242025
09 102025 | Environmental Social and Governance Report
ESG
Governance
Topics involved
Farben Information consistently integrates ESG
governance into the entire process of strategic Stakeholder Engagement
decision-making and business management
establishing a clear and efficient governance structure
with well-defined responsibilities and effective
collaboration. Through systematic and transparent
management mechanisms the Company drives
comprehensive enhancement of environmental social
and governance value laying a solid foundation for
sustainable development.* ESG Management Framework 13
* Stakeholder Engagement and Communication 13
Contributing to the SDGs:
11 122025 | Environmental Social and Governance Report
ESG Management Framework Stakeholder Communication and Response
To strengthen the foundation of ESG governance the Company has established a three-tier ESG governance structure comprising
the "Decision-making Level—Management Level—Operational Level" clearly defining the responsibilities of each level and Stakeholders Expectations and Communication Response and Action
establishing a management closed loop with well-defined authorities and responsibilities and coordinated collaboration. Requirements Method
* Sustainable Investment * Shareholders'
Value Meeting * Establish a sound investor
Decision- Responsible for the oversight and decision-making on * Stable operation
* Information communication mechanism
making Level DisclosureESG matters; supervising ESG goals strategies Shareholders and * Regularly publish reports
(Board of * Open and transparent management and the annual ESG report. Investors information disclosure * Performance Directors) Announcement
* Honest business operation and paying
Responsible for developing ESG strategy policies and taxes in accordance with the law
reporting; identifying ESG and climate-related risks; * Regular reporting
determining material ESG issues; clarifying the * Adhere to compliant * Participating in government projects
Management responsibilities of department heads in ESG matters; operations * Supervision and and industry collaborations
designing ESG training programs; driving the inspectionGovernment and
implementation of ESG initiatives and providing resource * Promote economic * Actively implement the requirements Regulatory development * Research and support. of government departmentsAuthorities inspection
* Regular disclosure and ad hoc
reporting and communication
Operational Responsible for coordinating the implementation of ESG
Level (various work plans and arrangements promoting the Farben Information Social Responsibility * Improve the quality management
departments) achievement of ESG objectives; regularly reporting ESG-
Management System Certification
related information and progress. Certificate
system
* Provide high-quality
products and services * Satisfaction Survey * Enhance service quality
* Data Security and Privacy * Marketing campaign * Technology Research Development
Customer Protection and Innovation
* Ensure customer information security
Stakeholder Engagement and Communication
* Protect employees' rights
The Company has established a full-process management mechanism covering information disclosure investor communication and and interests * Protect employees' rights and
responses to stakeholders ensuring transparency efficient communication and timely responses to safeguard the rights of all * Staff Congress interests* Career Development and
parties to be informed and to participate thereby promoting collaborative development. Training * Employee * A reasonable promotion mechanism
Symposium and training system
Employee * Occupational Health and
Safety * Employee Activities * Improve the occupational health and Information Disclosure and Investor Communication safety management system
* Work-life balance
The Company strictly adheres to regulatory requirements and upholds the principles of truthful accurate complete timely and fair
information disclosure. In accordance with the Information Disclosure Management System and the Investor Relations Management * Strengthen supply chain management
* Ensure fair competition
System it conducts information disclosure and investor communication activities in a standardized manner. During the Reporting * Regular * Compliant Procurement
Period the Company held 2 earnings briefings and participated in 25 securities firm strategy conferences reaching nearly 1500 * Realize mutual benefit communication
investors. through integrity * Perform obligations in accordance
* Daily with the law
Suppliers and * Promote industry communication * Establishing a sound cooperative
Partners development and
technological advancement * On-site inspection relationship and adhering to mutual
Information Disclosure: The Company timely discloses periodic reports and interim announcements benefit and win-win outcomes
through statutory platforms such as the Shenzhen Stock Exchange and Cninfo.com ensuring compliance
and transparency in information disclosure.* Strengthen community
* Serve community
* Public Welfare communicationdevelopment Donation * Public welfare and charitable
Investor Communication: The Company maintains regular communication with investors through various * Engage in public welfare donations
channels including telephone email Interactive Easy earnings briefings and institutional research Community and charitable activities * Volunteer activities
effectively safeguarding investors' right to information and their lawful rights and interests. * Conduct volunteer activities
13 142025 | Environmental Social and Governance Report
Double Materiality Analysis Farben Information 2025 Double Materiality Matrix
Based on the "Guidelines No. 17 for Self-Regulatory of Listed Companies on Shenzhen Stock Exchange — Sustainable Development Topics with impact materiality but without Topics with both impact materiality and
Report (Trial)" and considering its industry characteristics operational features and the core concerns of various stakeholders financial materiality financial materiality
Farben Information systematically conducted a double materiality assessment for its 2025 sustainability reporting from both
financial and impact materiality perspectives. * Climate Change * Employee Compensation * Data Security and Privacy Protection
Response and Benefits
* Energy Utilization * Customer Relationship
By systematically reviewing mainstream domestic and international ESG standards national * Intellectual Property * Protection of Employee
regulatory policies and capital market focus areas conducting industry benchmarking
Topic Protection Rights and Interestsresearch aligning with the Company's operational realities and development strategy and
Identification strictly adhering to the relevant rules and requirements of the Shenzhen Stock Exchange an * Technology Ethics * Product and Service
* Supply Chain Security Safety and Qualityinitial ESG materiality topic list comprising 27 issues has been established.* Equal Treatment of SMEs * Anti-bribery and Anti-
corruption
* Innovation-driven
* Stakeholder Engagement
* Significance Assessment of Impact: Conducting a questionnaire survey among internal * Employee Care * Risk Management
and external stakeholders—including senior executives employees government and * Employee Development
regulatory bodies shareholders/potential investors customers and suppliers/business and Training * Anti-unfair Competition
Topic partners—to evaluate the scale scope and significance of the impact of key issues.Research Topics with neither financial materiality nor Topics with financial materiality but without
* Financial Materiality Assessment: Systematically identify the financial risks and impact materiality impact materiality
opportunities associated with each topic through expert interviews and surveys of internal
professionals. * Environmental * Waste Treatment
Compliance * Ecosystem and
Management Biodiversity Conservation
* Water Resource * Rural Revitalization
Agenda Based on the assessment results of impact materiality and financial materiality the topics are Utilization * Social Contribution
Order comprehensively ranked to form the Farben Information ESG double materiality matrix. * Pollutant Emissions
* Due Diligence
* Circular Economy
Internally the Company's management leads the organization of relevant departments to
conduct a comprehensive review of the screening and prioritization results of the topics
Topic ultimately identifying data security and customer privacy protection as issues of dual
Review and materiality.Disclosure
In the future the Company will implement focused management of key issues in its
operations and provide enhanced disclosure of these matters in its ESG report.Environmental
Energy Utilization Water Resource Utilization Circular Economy Waste Treatment
Environmental Compliance Pollutant Emission Climate Change Response Ecosystem and Biodiversity
Management Conservation
Social
Intellectual Property Equal Treatment of SMEs Employee Development and Customer Relationship
Protection Training
Innovation-driven Protection of Employee
Technology Ethics Employee Compensation Rights and Interests
Employee Care and Benefits
Supply Chain Security Product and Service Safety
Data Security and Privacy Rural Revitalization and Quality
Social Contribution Protection
Governance
Anti-bribery and Anti- Stakeholder Due Diligence Risk Anti-unfair
corruption Engagement Management Competition
15 162025 | Environmental Social and Governance Report
Responsible
Operation
Topics involved
Farben Information upholds compliance as the
foundation of its operations integrating governance Risk Management
standards risk control and business ethics throughout
decision-making and operational processes
establishing a sound transparent and responsible Anti-Unfair Competition
governance system to provide solid support for
sustainable development.Anti-bribery and Anti-corruption
* Corporate Governance 19
* Risk Management 21
* Anti-Bribery and Anti-Corruption 22
* Anti-Unfair Competition 22
Contributing to the SDGs:
17 182025 | Environmental Social and Governance Report
Corporate Governance Board Diversity
The Company has established and implemented the "Board Diversity Policy" guided by the core principles of "technical
The Company has established a clear and efficient governance structure to ensure standardized governance and sustainable compatibility complementary experience and inclusive perspectives" to promote board diversity in terms of professional
development. During the Reporting Period in accordance with the Company Law of the People's Republic of China and regulatory background management capability gender age nationality cultural beliefs and internal-external composition.requirements the Company carried out a special optimization of its governance structure by eliminating the board of supervisors
and transferring its supervisory functions to the audit committee of the board of directors. Concurrently the Company adjusted the
composition of its board committees strengthening the professional oversight role of independent directors and the audit
committee. The Company continues to improve the appointment duty performance management and accountability mechanisms Professional Priority is given to the alignment between professional expertise and the Company's strategic objectives
for directors and senior management advancing the transformation of the oversight system from a two-tier to a single-tier model Background and when selecting directors ensuring the board possesses diverse professional skills in accounting applied
thereby front-loading supervisory functions and enhancing internal control and compliance capabilities. Responsibilities economics IT business economics software and related fields.The supreme authority of the Company is the General Meeting of Shareholders. The Board of Directors has established four special
committees: the Strategy Committee the Remuneration and Assessment Committee the Nomination Committee and the Audit
Committee among which the Audit Committee directly leads the Internal Audit Department to ensure the independence of Experience and
supervisory functions. Below the Board of Directors Senior Management is established to be responsible for daily operation and Emphasize the director's management experience and leadership skills to promote the improvement of
management with the General Manager (or President) providing overall leadership. Senior Management oversees functional Management governance structure and business development.departments and business units including the Financial Management Centre Human Resources Center Quality Operations Center Capability
AI Innovation Center and various business divisions.Prioritize gender balance as a key criterion in the selection process proactively identify female
Corporate Governance Structure Gender Diversity candidates and strive to advance gender balance on the board.Strategy Committee
General Meeting of Shareholders (Supreme Authority) Studies long-term development strategies and
investments Age nationality Emphasize age distribution to integrate experience transfer with innovative thinking and actively expand
racial and ethnic diversity in nationality race and ethnicity by recruiting candidates with international experience and
Remuneration and Assessment Committee diversity cross-cultural competencies.Formulates remuneration plans and conducts
performance assessments
Board of Directors (Decision-making Body)
Nomination Committee Inclusivity of Upholding the principle of "diversity without discrimination" respecting differences in cultural
Nominates and selects directors and senior
management Cultural Beliefs backgrounds religious beliefs and marital status and fostering an equal and open communication
and Marital Status environment.Senior Management (Executive Body) Audit Committee
Led by the General Manager/President responsible for the Company's daily operation Oversees internal and external audits and financial
and management compliance
During the Reporting Period the Company's Board of Directors consisted of 8 members including 1 female director accounting for
Functional Departments and Business Units 12.50% and 3 independent directors accounting for 37.50%.Financial Management Centre | Human Resources Center | Quality Operations Center Internal Audit Department
AI Innovation Center | Various Business Divisions etc.Indicator Unit 2025 2024
Total no. of directors no. 8 7
Non-independent directors no. 5 4
% of non-independent directors % 62.50 57.14
Independent directors no. 3 3
% of independent directors % 37.50 42.86
Female directors no. 1 1
% of female directors % 12.50 14.29
Average attendance rate of the Board % 100 100
Farben Information wins the "Golden Board Award" for Outstanding Board of Directors at the 20th session Minimum attendance rate of the Board % 100 100
19 202025 | Environmental Social and Governance Report
Risk Management Anti-Bribery and Anti-Corruption
To effectively prevent operational risks the Company has established a comprehensive risk identification and control system The Company has established a clean governance system against corruption and fraud and has formulated and implemented
formulated and implemented the "Risk Management Framework Guidelines" and built a three-tier governance structure comprising multiple regulations including the "Employee Code of Integrity and Management of Self-discipline and Conflict of Interest" "Anti-
the decision-making level coordination level and execution level clearly defining the respective responsibilities of each tier in risk Fraud Management System" "Anti-Fraud Reporting Management Measures" and "Complaint and Reporting Management
decision-making system coordination and implementation. Measures" clearly defining employee integrity standards and procedures for handling complaints and reports. During the Reporting
Period the Company did not experience any violations or illegal activities related to commercial bribery or corruption.* Management of Professional Integrity: The Company has established and improved management standards for professional
integrity clearly defining requirements for all employees regarding conflicts of interest commercial bribery exchange of gifts
Hierarchy Organization Core Responsibilities financial compliance and other aspects. During the Reporting Period the Company continued to expand the scope of conflict-
of-interest management by implementing a full-process management mechanism of "universal declaration—tiered screening—
Decision-
making level Business Management Team
Advance comprehensive risk management and make decisions on significant closed-loop rectification" with a focus on directors senior management and personnel in key positions continuously
risk matters. strengthening the identification and control of conflict-of-interest risks.Establish the risk management system framework supervise the closed-loop * Whistleblowing Management: The Company has established a standardized whistleblowing mechanism which defines the Coordination
Level Quality Operations Center implementation organize risk training and report risk management matters
scope of acceptance and diversified reporting channels and improves the systems for investigation and handling whistleblower
to the decision-making level. protection and rewards. The Company strictly keeps whistleblowers’ information confidential to prevent information disclosure
and retaliation. Valid clues are rewarded while malicious reports are punished so as to ensure the standardized and efficient
Execution Monitoring responsible Department heads shall bear primary responsibility for identifying risk points operation of the reporting channels.Layer department business unit establishing risk lists and promptly reporting risk incidents.Indicator Unit 2025 2024
The Company has established a full-process management system centered on risk identification assessment response and
monitoring clarifying the principle of "early prevention and early control." Risks are categorized into three major areas: market and Anti-corruption training – Board no. 8 /
environment business operations and internal operations. Risk management-related indicators have been incorporated into the % of Board trained % 100 /
organizational performance evaluation system to achieve a closed-loop risk control process.Anti-corruption training – Management no. 279 /
% of Management trained % 100 /
Farben Information Risk Identification and Management Process
Anti-corruption training – Employees no. 1842 /
% of Employees trained % 6.03 /
The Quality Operations Center organizes the refinement of risk categories across all domains annually in Total anti-corruption training person-times person-times 2129 1983
Risk January identifies key risks for the year and develops the Company’s annual risk management map for
Identification itself and relevant business units. Board person-times 8 /
Management person-times 279 804
Employees person-times 1842 1179
Risks are classified into three levels based on the severity of their impact: high-risk medium-risk and Total anti-corruption training hours hour 1997 1035
low-risk.Risk Board hour 16 /
Assessment Crises are categorized into Level 1 Level 2 and Level 3 based on the extent of their impact.Management hour 139 16
Employees hour 1842 1019
Managers at all levels are primarily responsible for risk events within their jurisdiction. They shall report
incidents according to their level within the specified time limit promptly coordinate cross-functional
Risk
Response teams for resolution to prevent escalation and crisis events shall be centrally managed by the Quality
Operations Center. Anti-Unfair Competition
The Quality Operations Center conducts comprehensive risk identification and review on a monthly basis The Company strictly complies with laws and regulations related to the prohibition of unfair competition adheres to the principles of
reports to the business management teams and tracks the progress of rectification. Risk management fairness and good faith in market competition and firmly refrains from engaging in unfair competitive practices such as false
Risk indicators are included as deduction items in the performance assessments of all business units with a advertising commercial disparagement and imitation causing confusion. It actively contributes to maintaining a fair and orderly Oversight
maximum assessment weight of 5%. market environment. During the Reporting Period the Company did not experience any litigation or significant administrative
penalties arising from unfair competition practices.
21 222025 | Environmental Social and Governance Report
Service and
Quality
Topics involved
Farben Information with customer value at its core
drives comprehensive upgrades in product and service Innovation-Driven
quality through continuous innovation and lean
management committed to delivering exceptional
reliable and sustainable solutions for its clients. Product and Service Safety and
Quality
Data Security and Privacy Protection
Technology Ethics
* Innovation-driven 25
* Product and Service Safety and Quality 28 Intellectual Property Protection
* Data Security and Privacy Protection 31
Supply Chain Security
* Supply Chain Security 33
Equal Treatment of SMEs (Small and
Medium-Sized Enterprises)
Contributing to the SDGs:
23 242025 | Environmental Social and Governance Report
Innovation-driven Indicator Unit 2025 2024
R&D investment CNY 10000 18143.50 18348.90
The Company adheres to technology leadership and innovation-driven development treating innovation capability as the core
engine for sustainable growth continuously exploring cutting-edge technologies and expanding its business boundaries. The R&D investment as % of revenue % 3.55 4.25
Company has established and implemented systems such as the "Management Regulations for Product R&D Project Initiation" "R&D
Project Management System" and "Measures for the Management of the Technology Management Committee" building a No. of R&D personnel no. 644 603
comprehensive R&D management system covering the entire process including project initiation approval process control and
project completion review. % of R&D personnel % 2.11 2.49
Farben Information End-to-End R&D Management System
Ecosystem Collaboration
The Company adopts the OBP product R&D project initiation approach implementing a mechanism of
“centralised management and tiered decision-making” whereby decisions are made at different levels The Company continued to deepen its collaboration with academic and research institutions as well as leading enterprises in
by the product line the Technology Management Committee and the Business Management Team. technology and actively participated in the formulation of industry standards. During the Reporting Period the Company
Project Initiation The project initiation process consists of four stages: initiating an “OBP-defined project” conducting established a joint AI laboratory with Harbin Institute of Technology achieving key milestones in the core development of industry-
and Approval technical feasibility analysis preparing an OBP product project initiation application and undertaking specific large models; participated in drafting the "Intelligent Software Engineering" series of group standards and took the lead in
multi-level reviews. For each stage the required output documents and key review points are clearly developing the national standard "Service Specification for Intelligent Recruitment Systems Based on Large Models"; and jointly
defined. launched the FarAI GPT series of AI all-in-one machines based on Ascend with Huawei.The Company has established a full-lifecycle management mechanism for R&D projects implementing
hierarchical control over abnormal situations such as schedule delays project suspension requirement Farben Information Technology deeply participates in the development of the HarmonyOS ecosystem and
changes and project termination. A three-level handling mechanism (mild moderate severe) is set establishes regional innovation hubs
Process Control based on the degree of delay with clear approval processes for rectification plans and budget release
and Management rules defined. During project development budgets are allocated in phases based on key milestone During the Reporting Period the Company as a Huawei-certified HarmonyOS Ecosystem Platinum Service Provider and
nodes to ensure that resource investment is aligned with project progress. Pioneer Partner participated in the compilation of the HarmonyOS Talent White Paper and related standard development
and assisted in the implementation of the HarmonyOS talent subsidy program. The Company established a dedicated
subsidiary for HarmonyOS in Wuhan building a local innovation hub to enhance service capabilities for domestic operating
systems.After the project is completed as planned and achieves the expected objectives the project manager
shall submit the project closure statement and presentation PPT and the project can only be closed
Project Closure upon approval by the Technical Management Committee. After closure all relevant documents are
and Acceptance uniformly archived in the knowledge base to ensure the completeness and traceability of technical
assets. Farben Information showcases at Singapore FinTech Festival empowering global financial institutions in AI transformation
The Company has established a multi-level collaborative governance system comprising the business management team the During the Reporting Period the Company was invited to attend the Singapore FinTech Festival. Addressing industry pain
Technology Management Committee the Project Management Office and various business units. This structure clearly defines points such as the difficulty of core system modernization high migration risks and long implementation cycles for AI in
responsibilities and collaboration mechanisms ensuring standardized operation throughout the entire process of R&D projects— financial institutions' digital transformation the Company proposed a solution transitioning "from digital transformation to AI-
from decision-making and review to execution. driven transformation." Experts from the Company's financial industry solutions team delivered keynote presentations
introducing the technological architecture covering key scenarios including data governance intelligent risk control
regulatory compliance and smart payments.Organization Core Responsibilities
Business Management Responsible for decision-making and strategic direction of major R&D projects with ultimate decision
Team authority over high-risk initiatives
Responsible for technical strategy planning technical review and technical management with
Technical Management subordinate groups including the Technical Planning Team Technical Review Team and Technical
Committee Management Team to conduct technical feasibility assessments and make project initiation decisions for
R&D projects.Project Management Responsible for R&D project initiation coding and budget allocation progress monitoring and risk alerting
Office process control and project closure archiving ensuring standardized operation throughout the entire project lifecycle
Product Line/Business Unit Responsible for initiating projects forming teams reviewing project briefs and feasibility reports and accountable for the project's commercial success.To encourage technological innovation the Company has established project-based innovation awards including the AI Technology
Pioneer Leadership Award and the HarmonyOS Technological Innovation Breakthrough Award. Both awards target project teams
that have achieved technological breakthroughs accumulated exemplary cases and cultivated specialized talent in their respective
technical fields. The technical solutions must demonstrate innovation and industry leadership resulting in independent intellectual
Farben Information Financial Industry Solution Expert Speaking at Singapore FinTech Festival
property rights or key technological breakthroughs. The Company provides winning teams with special bonuses and honorary titles
to promote the transformation of technological innovation outcomes into commercial value.
25 262025 | Environmental Social and Governance Report
Intellectual Property Protection Product and Service Safety and Quality
The Company has established and implemented the "Patent Management System" and the "Patent Application Process" to
standardize the management of patents throughout their entire lifecycle. The Company has set up an intellectual property The Company consistently regards product and service safety and quality as the core lifeline of corporate development and the
management department responsible for formulating patent strategies handling patent applications and maintenance managing fundamental cornerstone of customer trust using continuous improvement as an engine to drive upgrades in service quality and
patent assets and implementing patent incentive programs. It has also established a tiered approval process and corresponding continuously strengthen the foundation for sustainable development.reward guidelines.Farben Information's Strategic Layout and Patent Protection Measures Quality Management
The Company has established an overall quality objective of achieving a 100% project final acceptance pass rate. It has built a
Patent Portfolio & Layout Patent Maintenance quality management system centered on nested PDCA cycles and guided by a process-based approach enabling closed-loop
operations from planning to improvement and ensuring that products and services consistently meet customer needs.* The Company conducts patent document search and * The Company centrally manages patent-related
analysis prior to the initiation of product technology expenses and pays annual patent fees and
R&D projects to avoid risks of redundant R&D and maintenance fees in accordance with the law on
infringement. For technologies with overseas market schedule. For patents intended to be abandoned or Management System
potential the Company files overseas patent terminated the Company conducts standardized
applications after evaluation building a patent archiving management after demonstration ensuring
protection system covering both domestic and the effective existence and proper disposal of patent
international markets. assets. Support
and
Operation
Do Plan
Indicator Unit 2025 2024
No. of invention patents used in core business no. 48 39 Organization and its context Customer Satisfaction
No. of invention patent applications no. 9 11 Customer
requirements Plan Leadership Performance QMS Results
No. of granted invention patents no. 11 11 Evaluation
Needs and expectations
No. of newly granted software copyrights no. 83 115 of interested parties Product and
Service
No. of total software copyright applications no. 655 572
Act Check
Improvement
Technology Ethics
The Company adheres to ethical principles of responsible transparent and fair technology integrating ethical requirements
throughout the entire process of technological research and development and product application. With a particular focus on Farben Information Quality Management System
cutting-edge fields such as artificial intelligence and big data the Company ensures that technology applications do not infringe
upon user rights exacerbate social discrimination or harm public interests thereby promoting the coordinated development of
technological innovation and ethical standards.Phase Description
Identify internal and external contexts (e.g. organizational environment customer requirements stakeholder
Plan expectations) establish quality objectives and conduct risk assessment and resource planning. This serves as the
starting point and foundation of the management system.Do Translate planning into practical actions including resource allocation personnel training process control and delivery of products and services. Emphasis is placed on execution capability and standardized operations.Check Evaluate whether implementation outcomes meet expectations through monitoring measurement analysis and review. This primarily relies on performance evaluation mechanisms to identify issues and deviations.Act Take corrective actions based on inspection results optimize processes drive improvements achieve system upgrades and feed back into the next planning cycle forming a closed loop.
27 282025 | Environmental Social and Governance Report
During the reporting period the Company obtained the Information System Construction and Service Capability Level Certificate To enhance customer satisfaction and market competitiveness the
(CS3 Level) and the Information Technology Service Standards Conformity Certificate (ITSS Level 2). The Company did not Company has established a customer satisfaction management During the Reporting Period
experience any major safety or quality liability incidents related to its products or services received no administrative penalties as a mechanism designating the account owner as the primary person
result and incurred no related economic losses or adverse impacts. responsible for customer satisfaction and the delivery owner as the The Company conducted a customer satisfaction
primary person responsible for delivery satisfaction. The Company survey achieving an overall customer satisfaction
implements corresponding rewards and penalties for positive events— score of
such as customer recognition and strategic agreements—and negative
events—including complaints penalties and declines in service level 95.4/100
agreement rankings. It standardizes the complaint classification and
handling process and incorporates customer satisfaction into both
organizational and individual business commitments and key performance
indicators (KPIs) with assessment results issued quarterly by the Sales
Management and Support Center.Customer Complaint Handling Mechanism
The Company has established a tiered customer complaint management mechanism categorizing complaints by product type into
general complaints and major complaints. General complaints are handled and closed directly by the business units while major
Farben Information Information System Construction and ITSS Level 2 Conformity Certificate for Information Technology complaints are escalated for joint resolution by the product lines and business units to ensure effective issue resolution. The
Service Capability Level Certificate (CS3 Level) Service Standards of Farben Information Company provides multiple channels for receiving complaints including its official website hotline email and customer liaison
windows.Farben Information Customer Complaint Handling Process
Customer Relationship
The Company has established and implemented the "Customer Relationship Management System" and the "Customer Satisfaction Preliminary confirmation of key Drive the fulfillment of customer
Management System" building a three-tier customer relationship management framework covering organizational key and general Complaint information such as the complaint
On-site demands assess whether the
Complaint
levels. Responsibilities are clearly assigned to individuals with layered management and mutual visit requirements defined and Receipt incident project name and customer Handling complaint is a major one and directly
customer satisfaction is incorporated into performance evaluations. demands. close non-major complaints.Hierarchy Role Core Responsibilities
Decision-making System Head and Above-level Provide resource coordination and strategic guidance to support
level Management organizational customer relationships and participate in at least one Analysis Analyze the root causes formulate Escalation of Mobilize resources to promote executive-level exchange visit annually. and improvement measures and optimize Major complaint resolution and report major
Countermeasures processes and systems. Complaints complaints to the product line.Business Unit General Responsible for senior-level client relationships supporting the
Manager organization in building and achieving key client relationships.Management
General Manager of
Production Line General Provide product and technical solution support to facilitate key customer
Manager of Administration relationships with mutual visits implemented once per quarter.Communicate the handling plan with Track the implementation of measures
Feedback of Complaint
Business Department Responsible for key customer relationships within the customer decision- Handling Plan customers to obtain their Closure evaluate the effectiveness and close
Manager making chain. understanding and consent. the complaint.Execution Layer
System Director Responsible for overall customer relationships developing and driving the implementation of customer relationship plans.Coordination Sales Management and Coordinate planning and resource allocation for high-level visits manage Indicator Unit 2025 2024
Level Support Center corporate-level key clients and conduct regular reviews to ensure closed-loop follow-up. Customer Complaint Resolution Rate % 100 /
29 302025 | Environmental Social and Governance Report
Data Security and Privacy Protection Strategy
The Company operates in the information technology services industry which is characterized by data-intensive assets and
The Company consistently prioritizes data security and customer privacy protection as the core foundation of corporate governance stringent requirements for customer privacy protection. Data security and compliance capabilities directly impact business
and a critical cornerstone of compliant operations dedicated to building a comprehensive multi-layered and proactive defense continuity and customer trust. The Company systematically identifies risks and opportunities related to data security and customer
security protection system. privacy protection analyzes their financial implications and formulates corresponding mitigation measures.Governance Topic Title Time span Description of Risks and Opportunities Financial Impact Countermeasures
The Company has established and implemented internal regulations including the "Information Security Management System" Operational Risk: Data Increase Implement the principle of least privilege
"Personal Information Protection Management System" "Network Equipment Information Security Usage Regulations" "Data Backup Short- to breaches leading to emergency endpoint admission control USB interface
and Security Recovery System" and "Information Security Management System for Dispatched Employees." It has built a three-tier medium-term customer compensation response and legal disabling and data encryption for storage and
management structure comprising the "Decision-making Level — Management Level — Execution Level" forming an information contract termination and compliance costs transmission
security management system that covers the entire data lifecycle management and customer privacy protection. reputational damage
Compliance risk: Fines Increase Establish internal policies in accordance with
business restrictions and investment in international regulations such as the General Data
Hierarchy Responsible Department Core Responsibilities
Medium- and regulatory investigations compliance audits Protection Regulation (GDPR) and the California Data
long-term resulting from violation of and rectification Consumer Privacy Act (CCPA) conduct regular Decision- Business Management Team Approve the information security risk management system and make decisions on risk Security regulations comprehensive and specialized compliance audits making level treatment strategies. and and ensure cross-border data transfers comply
Responsible for the formulation promotion maintenance and updating of systems; Customer with national requirements.Quality Operations Center organizing risk assessments; coordinating risk control; supervising closed-loop Privacy Operational Risk: Customer
management; and identifying significant common risks. Protection Short- to claims and service breaches Increased recovery
Establish a data backup and recovery mechanism
costs and business implement dual offsite backups conduct regular
Process IT Management Assist in identifying technical content and support the identification and closed-loop medium-term caused by system losses recovery simulations and develop an emergency
Department management of major common risks interruptions response plan.Management
Delivery Management and Assist in establishing information security management guidelines conduct periodic Strategic Opportunity: A Reduce Continuously improve the information security
Support Center audits of operational sites and organize training for overseas project teams. Medium- to robust data security system compliance costs management system enhance overall awareness
long-term enhances customer trust and enhance through compliance audits and training and Business Process Assist in developing information security management guidelines conduct audits for
Outsourcing Business Center offshore delivery centers and organize relevant training sessions. and expands market reach brand premium
transform security capabilities into competitive
market advantages.Internal Audit Department Develop information security compliance audit content and requirements and organize compliance audits
Review and approve the department's information security management system and
Execution First-level Department plans; high-level risks shall be addressed by a prevention plan led by the head of the
IROs Management
Layer first-level department; the information security liaison is responsible for policy
communication risk identification reporting and follow-up. The Company incorporates data security and customer privacy protection risks into its comprehensive risk management system
establishing a closed-loop mechanism that emphasizes both technical protection and risk management.During the Reporting Period the Company's ISO 27001 Information Security Management System and ISO 27701 Privacy Information
Security Management System certifications remained valid and effective. Farben Information Technology Protection and Risk Management Mechanism
* Boundary and Access Control: Deploy enterprise-grade firewalls to achieve internal and external network isolation
access control intrusion prevention and DDoS attack protection. Implement port control IP whitelisting and zone
isolation based on the "principle of least privilege" and regularly review and clean up security policies.* Traffic Monitoring and Early Warning: Conduct real-time monitoring visualized management and anomaly
behavior analysis of network-wide traffic. Establish an automated early warning mechanism to promptly detect
Technical and respond to risks such as unauthorized external connections and sudden bandwidth spikes.Protection * Virus Protection: Build a unified antivirus system covering office endpoints servers and business terminals
Measures enabling centralized management automatic updates and real-time protection to effectively defend against
security threats such as viruses trojans and ransomware.* Risk Identification and Assessment: Establish a two-way risk identification mechanism integrating strategic goal
decomposition with departmental reporting to classify risks into high medium and low levels. Standardize the
documentation of risk information; high-level risks must have defined control plans submitted for approval by
relevant decision-making bodies.* Organizational Coordination and Compliance Audits: Establish a virtual information security management
organization to coordinate operations across relevant departments and track closed-loop risk remediation.Conduct regular comprehensive compliance audits and special audits to ensure effective implementation of
Risk management systems.Management * Incident Response Mechanism: Develop comprehensive emergency response plans for information security and
Mechanism personal data protection. Form dedicated response teams and establish end-to-end incident handling procedures
supported by 7×24-hour real-time monitoring. Implement timely measures such as disruption and mitigation and
Farben Information ISO 27001 Information Security Farben Information ISO/IEC 27701 Privacy Information Security enhance emergency drills and log traceability mechanisms to ensure rapid response and full traceability of
Management System Certificate Management System Certificate security incidents.
31 322025 | Environmental Social and Governance Report
Metrics and Targets The Company places great importance on integrity and compliance management. In its collaboration with suppliers it incorporates requirements for integrity and self-discipline into cooperation agreements clearly defining both parties' rights and obligations
regarding ethical conduct. It commits to jointly adhering to laws and regulations as well as the principles of openness fairness and
The Company has established management metrics focused on data security and customer privacy protection. During the Reporting impartiality establishing a cooperative mechanism characterized by mutual supervision and integrity-based win-win outcomes.Period no privacy or data breaches caused by information security incidents occurred and the related economic losses amounted Employees found in breach of contract will be held strictly accountable in accordance with regulations. Suppliers violating the
to zero. agreement will be placed on a blacklist and banned from future cooperation as stipulated; those causing economic losses will be
pursued for legal compensation. The Company remains committed to fostering a clean transparent and healthy business
environment.Indicator Unit 2025 2024
Farben Information Supplier Business Ethics Reporting Channel
Amount of data security incidents CNY 10000 0 /
No. of information leakage incidents no. 0 /
Email ia@farben.com.cn
Amount of privacy leakage incidents CNY 10000 0 /
Phone (0755)26651580
Supply Chain Security
36th-38th Floor Unit 1 (A2) Building 1 Nanshan District Science and Technology Innovation Center
Address No. 880 Longzhu Avenue Yuncheng Community Xili Subdistrict Nanshan District Shenzhen
The Company has established a comprehensive supplier management system and formulated the "Procurement Management Guangdong Province China
System" managing suppliers in four aspects: supplier evaluation issue rectification and claims supplier elimination and supplier
appeals to ensure standardization and scientific management of suppliers. Meanwhile the Company adopts digital supply chain
management integrating a digital procurement platform with OA approval processes to enhance the efficiency and transparency of
supply chain management.Indicator Unit 2025 2024
The Company consistently adheres to the principles of fairness impartiality and transparency in its collaborations with small and
medium-sized enterprises (SMEs) providing them with equal business opportunities and respect as afforded to large enterprises. Total number of suppliers no. 658 635
During the Reporting Period the Company did not have any overdue unpaid amounts to SMEs.Mainland China no. 637 634
Farben Information Supplier Access Management Process Hong Kong Macao and Taiwan regions no. 1 1
overseas no. 20 0
Supplier * Complete the recommendation form including core supplier information; Number of Supplier Integrity Agreements Signed no. 551 /
Screening * Submit to the procurement/supplier management department to initiate the
preliminary review. Supplier Integrity Agreement Signing Rate % 83.74 /
* The procurement department based on the recommendation information clarifies the
inspection schedule inspection personnel and key inspection focus areas.Supplier
Evaluation * The inspection team conducted an on-site visit to the supplier's workplace to verify
the Company's basic information and investigate its business operation model.* Signed independently by each evaluator clearly stating the evaluation conclusion and
specific comments.* The supplier management department reviews the assessment comments form to
confirm whether the supplier meets the conditions for inclusion in the database.Supplier
Registration * Send warehouse entry invitations to qualified suppliers and categorize them into the
qualified/short-term response supplier pool.* For projects with confidentiality requirements sign non-disclosure agreements with
suppliers in advance to ensure the security of industry data.
33 342025 | Environmental Social and Governance Report
Employees and
Community
Issues involved
Farben Information adheres to a people-centric value
system focusing on employee well-being and Protection of Employee Rights
and Interests
professional development fostering harmonious and
stable employment relationships and cultivating a
diverse equitable and inclusive workplace Employee Development and Training
environment. The Company continuously enhances
internal communication channels and improves its
training systems and curriculum development Employee Compensation and Benefits
providing employees with a broad platform to realize
their full potential. Farben Information also actively
fulfills its social responsibilities by promoting Employee Care
collaboration and green development across the
industrial chain and proactively participates in
community public welfare initiatives working hand-in-
hand with stakeholders to create a sustainable and Social Contribution
prosperous future.Rural Revitalization
* Protection of Employee Rights and Interests 37
* Employee Development and Training 38
* Employee Benefits 42
* Rural Revitalization and Social Contribution 46
Contributing to the SDGs:
35 362025 | Environmental Social and Governance Report
Protection of Employee Rights and Interests Indicator Unit 2025 2024
Senior management person 36 32
Farben Information respects and safeguards the legitimate rights and interests of its employees actively promotes the principles of
diversity equality and inclusion advocates respect for individual differences opposes all forms of discrimination and fosters an By job level Middle management person 243 181
open and inclusive workplace environment.General employees person 30291 23991
Employment
The Company strictly complies with laws and regulations such as the Labor Law of the People's Republic of China and the Labor Diversity Equity and Inclusion
Contract Law of the People's Republic of China adheres to the principles of equal employment and openness and fairness
establishes a standardized and sound recruitment and employment management system rigorously implements internal human The Company adheres to the principles of equality fairness and impartiality in employment implements standards of equality
resources management policies standardizes recruitment procedures hiring criteria and employment management and ensures diversity and inclusion and respects employees of different ages races genders nationalities and physical conditions ensuring
that recruitment activities are conducted in a compliant and orderly manner. that the procedures and processes in recruitment compensation and incentives training and promotion are all conducted fairly and
equitably.The Company prohibits the use of child labor and has established a management mechanism to combat forced labor implementing
risk prevention and control measures such as identity verification and qualification review to eliminate violations such as child labor
and forced labor. During the Reporting Period the Company did not experience any incidents of forced labor or child labor nor did
any labor disputes or controversies occur.The Company continuously optimizes its talent pipeline by combining campus recruitment social recruitment and internal
recruitment. Meanwhile we provide career development opportunities for outstanding employees through an internal competitive
hiring mechanism.Farben Information Women's Day Event
Farben Information Recruitment Channel
Campus The Company holds dedicated recruitment events at universities and colleges to precisely attract outstanding "Farben Her Power" Campaign Month
Recruitment graduates continuously injecting fresh talent into its development.During the reporting period the Company held the
"Farben Her Power" Campaign Month showcasing the
By leveraging diverse channels such as job portals social media and talent markets the Company extensively
Experienced excellence of female employees in all roles and paying identifies various professional talents precisely matching them to job requirements to ensure efficient and
Recruitment tribute to their professionalism and dedication. The accurate talent selection. Company has always respected and empowered female
employees fully recognizing their professional
competence and accountability across diverse
Internal The Company actively expands supplementary recruitment methods such as internal referrals and employee positions while encouraging them to fulfill their duties
Competition recommendations fully leveraging employees' initiative and their personal networks to identify potential and realize their potential. Through concrete initiatives
for Positions outstanding talents. we foster a workplace atmosphere of diversity equality and inclusiveness and continuously promote the culture of gender
equality and inclusion.Indicator Unit 2025 2024
Total number of full-time employees person 30570 24204
In 2025
Female person 9842 7850
By gender
Male person 20728 16354 8.33% 31.69% 17.22%
29 years old and under person 17091 13876 of female senior management of female middle management of female in STEM positions
By age 30-49 years old person 13413 10254
50 years old and above person 66 74
Mainland China person 30551 24198 Employee Development and Training
By region Hong Kong Macao and Taiwan regions person 4 0
The Company values employee growth unleashing their potential through systematic training fair promotion and diverse
Overseas person 15 6 incentives supporting each individual in continuously advancing along their career path and achieving mutual success for both employees and the Company.
37 382025 | Environmental Social and Governance Report
Employee Development The Company places great emphasis on building an internal talent pipeline and has established a dedicated management trainee development program to cultivate core management and professional talents for its medium- and long-term sustainable
The Company adheres to talent-driven development continuously improving its talent evaluation and career development system. It development. Centered on systematic and full-cycle development and mentoring the program sets clear objectives for talent
has established three major career track: management professional and technical—and built a multi-path advancement retention and development empowering trainee growth through scientifically designed development strategies.mechanism with clear pathways and scientific standards facilitating smooth career progression and helping employees achieve
their professional aspirations. At the same time the Company has established a comprehensive mechanism for identifying
developing motivating and appointing high-potential talent defined clear and transparent selection criteria and built a talent Farben Information Management Trainee Three-Year Development Plan
pipeline for key positions providing solid talent support and organizational assurance for the implementation of corporate strategy
and high-quality sustainable development.Objective Accumulate resources for the reserve talent pool of system managers
Farben Information Employee Development Sequence
Strategy Competency Development for Key Internal and External Linkage Customized Care Promotes Talent Positions Capability Development Development
Management Professional
Track Track
Special Actions Sales Trainee Program Special Three-year development strategy Previous one-on-one customized Project continuously improved care
Level 6 Senior Management Senior Expert
Level 5 Middle Manager Expert
Artificial Intelligence Training Empowerment
Level 4 Key Individual Front-line Manager Contributor
In response to the AI (Artificial Intelligence) technological revolution the Company has proactively embraced transformation and
seized emerging opportunities. On one hand the Company is deeply exploring innovative applications of AI in the field of employee
Level 3 Supervisor Individual Contributor learning and development comprehensively upgrading training effectiveness and employee learning experiences. On the other
hand the Company is systematically introducing cutting-edge AI concepts and learning resources into the training systems for
Level 2 Junior Individual Contributor management personnel and specialized teams continuously enhancing the organization's sensitivity and foresight regarding AI
technology trends thereby empowering the Company's long-term development through digital learning.Level 1 Beginner
Six-level Dual Career Path Framework Application of AI in the Four Core Steps
Employee Training
The Company has established and implemented the "Employee Training and Development Management System" to continuously Teaching and Instruction Curriculum Development and
enhance employees' professional skills and overall competencies. It assists employees in designing learning programs suited to their DesignEmpower training and enhance
individual career development paths encourages continuous learning and growth unlocks employee potential and achieves a win- learning motivation with AI- Intelligently generate course
win situation for both employees and the Company. powered live streaming; AI content and assist in courseware
The Company's training programs cover all employees. (Including part-time employees). They are categorized according to trainee instructors provide real-time design significantly improving
groups and training objectives into onboarding training for new employees competency development training management skills explanations and Q&A while AI development efficiency; AI-
development training comprehensive quality enhancement training corporate culture and policy communication training and tutoring and practice sessions powered course review ensures
specialized training programs. reinforce learning outcomes. high efficiency in maintaining
course quality and compliance.Farben Information Employee Training System
Type Applicable Employees Content and Objectives
New Employee Help new employees quickly integrate understand the corporate culture
Onboarding Training New employee systems and processes complete role transition and lay a solid professional foundation.Training Operations and Student Learning
Employee Competency Core team members Provide professional skills and industry knowledge training based on business and ManagementEnhancement Training job requirements to enhance job performance and work efficiency. Develop an AI learning assistant /
Management Capability All employees Focusing on management thinking team building and leadership development to
Intelligent question generation virtual tutor to meet employees'
Development Training optimize management effectiveness and cultivate a high-quality management team. and proctoring automated personalized learning needs for
completion of low-value-added "learning on demand and applying
Cultural System Promote corporate culture compliance policies and management systems to tasks freeing up human resources immediately" thereby enhancing
Promotion and Training All employees strengthen cultural alignment and compliance awareness ensuring standardized to focus on core training learning efficiency.operations. operations and optimizing
Specialized training Campus recruitment Provide onboarding training for campus recruits and deliver specialized technical
operational efficiency.employee and project training for specific positions.
39 402025 | Environmental Social and Governance Report
Indicator Unit 2025 2024 Employee Well-being
Total annual training expenditure CNY 10000 1048.87 809.46
The Company adheres to a people-oriented approach establishing a comprehensive employee benefits system and a multi-channel
Average employee training hours hour 2.85 3.02 two-way communication mechanism to listen to employee concerns address their needs optimize workplace experience stimulate
organizational vitality and strengthen the attraction and retention of key talent thus laying a solid talent foundation for sustainable
development.Total training hours hour 86978 73051
Senior Management hour 1152 670 Employee Benefits
By job level Middle management hour 2930 907 The Company consistently regards employee well-being as a cornerstone of corporate development establishing a comprehensive
benefits system that covers basic security living support health care and cultural development to create a higher-quality work and
General employees hour 82896 71475 life experience for employees. We fulfill our social responsibilities by legally providing all employees with endowment insurance
medical insurance unemployment insurance work-related injury insurance maternity insurance and housing provident fund
ensuring full coverage of social security.Female hour 28704 24351
By gender
Farben Information Employee Benefits
Male hour 58274 48700
Total number of employee training sessions person-times 144072 295265 Statutory Benefits Additional Benefits Family Welfare
Senior Management person-times 144 134
* Pension * Work injury * Accident * Meal * Annual leave * Maternity
By job level Middle management person-times 341 406 Insurance insurance Comprehensive allowance * Sick leave leave
* Medical * Maternity Insurance * Festival * Wedding
General employees person-times 143587 294725 Insurance Insurance * Communication benefits leave
* Unemployment * Housing Allowance * Employee
Insurance Provident Fund * Birthday gift Activities
Female person-times 24012 95213
By gender
Male person-times 120060 200052 During the Reporting Period the Company continued to organize employee activities utilizing diverse and multi-level cultural
sports and care initiatives to enrich employees' extracurricular lives foster a positive cohesive and collaborative work environment
Total number of employees trained person 30498 21728 and effectively enhance employees' sense of belonging and well-being.Senior management person 36 32
By job level Middle management person 179 79
General employees person 30283 21617
Female person 9842 7077
By gender
Male person 20656 14667
Summer Refreshment Online Fat-Burning Run
Employee training coverage rate % 99.76 89.77
Senior management % 100 100
By job level Middle management % 73.66 43.65
General employees % 99.97 90.10
Female % 100 90.15
By gender
Male % 99.65 89.68
Fun Sports Meet Fun Sports Event
41 422025 | Environmental Social and Governance Report
Farben Information organizes a women's health lecture themed "Her Health" Farben Information Employee Feedback Process
To genuinely support the physical and mental well-being of
female employees the Company organized women's health After employees submit their feedback through channels such as the mailbox or the APP work order
seminars during the Reporting Period. Inviting professional system a designated person will register and categorize the input then forward it to the responsible
medical teams the seminars provided expert lectures and Issue department for handling.Q&A sessions focusing on common women's health issues Received
physiological care and emotional management. These
initiatives helped employees systematically acquire health
knowledge enhance self-care awareness and strengthen
their ability to manage personal health thereby alleviating
work and life stress and fostering a warm and caring The responsible department shall advance the resolution of the issue as required maintain necessary
workplace environment. Farben Information Women's Health Seminar Issue communication with the employee throughout the process and ensure that the handling procedure is
Resolution transparent and traceable.Employee Communication
The Company builds a bridge of trust between the organization and its employees through diverse employee benefits and After the processing is completed a designated person will communicate the outcome to the
democratic communication mechanisms enabling every employee to grow with care and achieve mutual success through Issue employee and confirm that the employee's request has been addressed.communication uniting efforts to build a shared bright future. Feedback
The Company has established and implemented the "Employee Complaint Management Measures" to foster an open and diverse
employee communication environment. It has established and continuously maintains multi-dimensional core feedback channels
while comprehensively promoting various feedback pathways to employees through internal platforms onboarding training and
other methods ensuring effective transmission of employee concerns. Review and verify the processing results complete full-process archiving and establish a complete
Final closed management closed loop.loop
Dedicated Email The Company has established a dedicated email address to receive formal employee feedback and
Box for Employee suggestions incorporating the management and handling process into its internal policies to ensure
Letters that the process is standardized confidential and timely.The Company conducts an annual employee satisfaction
survey to systematically capture employee feedback and gain
a comprehensive understanding of their workplace
Self-developed Employees can submit inquiries suggestions or complaints at any time through the standardized experiences and key concerns. The 2025 survey results The Company's overall employee satisfaction score is
APP work order work order module in the internal office app specifying processing time requirements to ensure indicate that the Company's overall employee satisfaction
system efficient response to employee requests. score is 4.16 out of 5. the same as in 2024 maintaining a 4.16 out of 5
stable overall satisfaction level.Farben Information Employee Satisfaction Score
Regular The Company conducts annual/semi-annual anonymous surveys on employee engagement
anonymous organizational climate and satisfaction systematically collecting employees' feedback and 60%
surveys suggestions for improvement regarding Company culture management and work environment. 2024 2025 51% 51%
40%33%34%
Team The Company encourages employees to engage in face-to-face direct communication through
Communication departmental regular meetings team-building activities and atmosphere-sharing sessions thereby
Meeting establishing an effective channel for conveying frontline concerns. 20% 15% 14%
0.19%0.19%0.89%1.55%
The Company has established a standardized closed-loop mechanism for handling employee feedback centered on 0%
efficiently responding to and effectively addressing employee concerns and building a comprehensive system for 1 2 3 4 5
employee communication and rights protection through end-to-end management timeliness assurance and continuous
optimization. Very dissatisfied Very satisfied
43 442025 | Environmental Social and Governance Report
Occupational Health and Safety
The Company values employee occupational health and safety and continuously improves its occupational health and safety
management system. As the Company does not engage in any production operations the core safety risks are non-production- Indicator Unit 2025 2024
related such as fire and electrical safety risks in office environments. To address these risks the Company regularly conducts
specialized training on fire safety and electrical safety and organizes fire emergency drills to comprehensively enhance employees' Work injury insurance coverage rate % 100 100
safety awareness and emergency response capabilities thereby safeguarding employees' occupational health and safety rights.Investment in work injury insurance CNY 10000 469.09 370.90
Farben Information Organizes Annual Fire Drill
No. of work injury cases no. 43 46
During the Reporting Period the Company conducted annual fire drills to effectively strengthen employees' fire safety
awareness and their ability to protect and rescue themselves. Through on-site demonstrations and training employees Employee medical check-up coverage rate % 38.80 /
learned how to operate firefighting equipment thereby reinforcing the fire safety management system through
multidimensional approaches including drill exercises routine inspections and skills training.Rural Revitalization and Social Contribution
Farben Information consistently integrates social responsibility into its corporate development strategy actively responding to the
national call for rural revitalization. Leveraging its core strengths in information technology services the Company explores
technology-driven pathways for rural development and supports the consolidation and expansion of achievements in poverty
alleviation. Furthermore guided by the principle of sustainable development the Company proactively fulfills its responsibilities as a
corporate citizen—ensuring stable operations and continuous returns to investors—while actively engaging in public welfare
charitable initiatives and volunteer services demonstrating corporate compassion through concrete actions. Farben Information is
committed to deepening its social responsibility initiatives promoting the coordinated enhancement of corporate and societal value
and contributing to high-quality sustainable economic and social development.Farben Information Annual Fire Drill
Farben Information organizes public emergency training
During the Reporting Period the Company continued to strengthen employees' emergency response capabilities by
organizing participation in government-certified safety and first aid training programs. Several employees obtained relevant
safety training certifications acquiring professional competencies in operating AED (Automated External Defibrillator) devices
and managing sudden emergencies such as cardiac arrest. In addition the Company conducted internal training programs
on workplace first aid further enhancing employees' safety awareness and emergency response skills.Farben Information Emergency Training
45 462025 | Environmental Social and Governance Report
Environment
and Climate
Issues involved
Climate and the environment are fundamental to Environmental Compliance
human survival and serve as a critical foundation for Management
sustainable economic and social development.Understanding climate patterns proactively adapting Energy Utilization
to climate change actively protecting the ecological
environment and fulfilling environmental
responsibilities have become a shared consensus and Water Resource Utilization
course of action for society as a whole. Farben
Information values ecological conservation adheres to
the concept of green and low-carbon development and
Pollutant Emissions
is committed to reducing the impact of its operations
on the natural environment and dependence on
resources promoting high-quality business growth
through eco-friendly low-carbon and resource- Circular Economy
efficient approaches.Climate Change Response
* Green Operations 49
* Energy Utilization 49 Waste Treatment
* Climate Change Response 51
Contributing to the SDGs:
47 482025 | Environmental Social and Governance Report
Green Operations Indicator Unit 2025 2024
Gasoline consumption tce 0.96 0.91
Direct
Farben Information is committed to reducing its impact on and dependence on nature and developing its business in an eco- energy Direct energy consumption tce 0.96 0.91
friendly manner. During the Reporting Period the Company did not experience any major environmental incidents nor did it receive Direct energy consumption intensity tce/million CNY 0.0002 0.0002
significant administrative penalties from environmental protection or other relevant authorities or face criminal liabilities related to
environmental matters. Purchased electricity tce 184.17 154.41
Indirect
Waste and Emissions energy Indirect energy consumption tce 184.17 154.41
Indirect energy consumption intensity tce/million CNY 0.04 0.04
The Company complies with environmental protection laws and regulations such as the "Solid Waste Pollution Prevention and Total energy consumption tce 185.12 155.32
Control Law of the People's Republic of China" and has formulated and implemented the "Environmental Management Documents" Integrated
and "Standard Operating Procedures for Sanitation and Environmental Management." During the Reporting Period the Company did Energy Total energy consumption intensity tce/million CNY 0.04 0.04
not receive any major administrative penalties or face criminal liabilities related to pollutant emissions or waste disposal.The Company's core business is information technology services and does not involve any production-related operations. Waste
generated during operations originates solely from daily office activities and mainly includes waste paper used fluorescent tubes Water Resource Utilization
waste toner cartridges and discarded electronic and electrical equipment. The Company implements standardized classification
management for various types of office waste and regularly delivers it to municipal systems for unified recycling and disposal. The Company emphasizes water resource management and actively promotes the concept of green offices by prominently
The Company's emissions during operations primarily originate from domestic wastewater generated in office settings. All related displaying water conservation signs in all office areas to guide employees in using water responsibly. Meanwhile water-saving
wastewater is collected through the municipal sewage network and directed to urban wastewater treatment systems for centralized education is integrated into routine management through regular internal training and awareness campaigns continuously
treatment complying with local environmental discharge requirements. strengthening employees' awareness and sense of responsibility regarding water conservation.Indicator Unit 2025 2024
Farben Information Water-Saving Tips
Total non-hazardous waste tonnes 49.48 96.00
Non-hazardous waste intensity tonnes/million CNY 0.01 0.02 During the Reporting Period the Company conducted water conservation-themed practical activities in conjunction with
Total amount of hazardous waste tonnes 6.69 7.90 occasions such as World Water Day and National Energy Conservation Promotion Week. Employees were encouraged to
Hazardous waste intensity tonnes/million CNY 0.001 0.002 participate in a "Small Water-Saving Actions" check-in campaign capturing and sharing their own water-saving behaviors
Total wastewater discharge tonnes 8779.52 5660.80 and tips. Those who actively participated and demonstrated outstanding performance received appropriate rewards.Wastewater discharge intensity tonnes/million CNY 1.72 1.31 Meanwhile designated personnel regularly inspected water usage in office areas promptly stopped any wasteful practices
and guided employees to translate the concept of water conservation into concrete actions.Energy Utilization
Indicator Unit 2025 2024
Farben Information places great importance on efficient resource utilization and sustainable management advancing
comprehensive and refined control throughout the entire process in key areas such as energy management water resource Total water withdrawal cubic meter 10974.40 7076.00
management and the circular economy continuously improving resource efficiency. Total water consumption cubic meter 2194.88 1415.20
Total water consumption intensity cubic meters per million revenue 0.43 0.33
Energy Management
The Company complies with relevant laws and regulations such as the Energy Law of the People's Republic of China and the Energy
Conservation Law of the People's Republic of China and has established and implemented internal management systems including Circular Economy
the Air Conditioning and Lighting Management Regulations and the Electricity Conservation Rules and Regulations continuously
strengthening the management of the entire energy usage process. During the Reporting Period the Company effectively reduced The Company actively implements the concept of circular economy development and adheres to the 3R principles.3 Core principle:
unnecessary power consumption by implementing measures such as intelligent shutdown of office equipment and optimizing continuously advancing resource conservation efficient reuse and recycling. During the Reporting Period the Company promoted
electricity control during non-working hours thereby reducing operational costs and carbon emissions. These efforts promote green paperless office practices and established a dedicated recycling system for office waste paper strengthening resource recycling
and low-carbon operations through refined management. effectively reducing resource consumption and environmental impact and actively contributing to green low-carbon and sustainable
development through concrete actions.Farben Information launches green office initiatives to jointly build a low-carbon sustainable
working environment
In active response to the national "Dual Carbon" strategy and to implement
the concept of green low-carbon intensive and efficient development the
Company has fully launched a green office initiative during the Reporting
Period. This initiative demonstrates our commitment to corporate
environmental and social responsibilities and aims to foster a workplace
culture of energy conservation low-carbon practices and environmental
protection. We encourage all employees to start with small daily actions to Farben Information Paper Saving Campaign
adopt low-carbon office behaviors collectively creating a resource-efficient Farben Information Computer Intelligent Shutdown Plan
eco-friendly and sustainable green working environment.
3Reduce Reuse Recycle.
49 502025 | Environmental Social and Governance Report
Climate Change Response IROs Management
The Company fully integrates the management of climate-related impacts risks
Farben Information recognizes the urgency of addressing climate change and its profound impacts on global health and human and opportunities into its overall risk management system establishing a
well-being. The Company regularly identifies and assesses climate-related risks and development opportunities strengthening its comprehensive management framework for identification assessment
proactive response to changes in operations and market environments. prioritization monitoring and response. It employs qualitative methods to evaluate
risks and impacts appropriately determining the priority of climate risks within the
Governance broader risk management system. This ensures deep integration of climate risk management into the Company's internal management processes effectively
mitigating potential adverse effects of climate change on operations actively
The Company has established a three-tier climate governance structure covering "decision-making—management—execution" and seizing opportunities arising from green transformation and safeguarding the
is committed to systematically integrating climate change into its operational and management processes. Enhance internal Company's long-term stable operation and sustainable development.consensus by regularly disclosing climate-related information and dynamically communicating progress in climate management
through outreach activities. enhance participation at all levels. Regarding professional expertise and capabilities of governance
bodies the Company leverages external professional resources to conduct training and exchanges continuously enhancing the
team's expertise in climate strategy risk identification and low-carbon transition thereby providing strong support for the "Habaishan" Typhoon Emergency Response and Enhancing
implementation of its climate strategy. The Company continuously improves its climate-related supervision and management Climate Resilience Management Capability
system Include climate management performance in the assessment scope ensuring the orderly advancement and effective
implementation of the Company's climate governance. During the Reporting Period in response to the super typhoon "Habaishan"
the Company promptly activated its emergency response comprehensively
Strategy implemented flood prevention and waterlogging control measures quickly reinforced windows and doors in office areas inspected elevated facilities
such as outdoor air conditioning units cleared rooftop and ground drainage
The Company follows the disclosure recommendations of the International Financial Reporting Standard S2—Climate-related systems and pre-positioned flood control supplies including sandbags and
Disclosures (IFRS S2) issued by the International Sustainability Standards Board (ISSB) and identifies climate-related risks and emergency lighting ensuring unobstructed drainage and preventing
opportunities through qualitative descriptions. Based on this the Company develops risk response and mitigation measures tailored internal flooding. Through systematic protective measures the Company
to its own business characteristics thereby enhancing its adaptive capacity and climate resilience in addressing climate change. effectively mitigated the impact of flooding on office premises and
equipment safeguarding personnel and assets.Potential
Type Business Model Impact financial Time
impact Range
4
Extreme high temperatures lead to increased air conditioning energy
consumption in office areas and severe heat in certain areas may cause
Heatwave temporary work stoppages and reduced employee attendance efficiency. Rising costs S、M
At the same time high temperatures intensify cooling demands in data
Acute risk centers affecting the stability of service delivery.Heavy Extreme heavy precipitation and flooding may lead to water ingress in
precipitation and offices and data center server rooms causing equipment damage and
flooding business system outages thereby affecting service delivery and customer
Increased loss S
project fulfillment nationwide.Prolonged temperature increases continue to drive up energy
Chronic Average consumption for office and equipment cooling raising operational costs;
risk temperature rise meanwhile the rising frequency of extreme weather events caused by Rising costs Lglobal warming intensifies business continuity risks and undermines
customers' confidence in the stability of the Company's services. Farben Information Typhoon Warning Poster
With increasingly stringent carbon disclosure regulations in China
Strengthen the mandatory ESG information disclosure and mounting pressure from
Policy and requirements for downstream clients through CDP (Carbon Disclosure Project) inquiries Increased
Legal Risks emissions companies need to invest resources in improving their greenhouse gas compliance M、L
reporting emissions accounting and compliance disclosure systems; otherwise they costs
may face regulatory penalties and restrictions on client collaborations. Metrics and Targets
Customer Downstream customers' demand for low-carbon transition is increasing
behavior is incorporating ESG performance and carbon reduction capabilities into
The Company follows relevant laws and regulations and based on its own operational characteristics conducts dynamic monitoring
Market Risk constantly supplier qualification and bidding evaluation criteria compelling the
Risk of order
loss S、M and systematic evaluation of climate-related performance. By establishing and improving a climate performance monitoring system
evolving Company to undertake a low-carbon transition to maintain market it continuously tracks key indicators such as energy consumption carbon emissions and resource utilization providing a scientific competitiveness. basis for setting climate goals in the next phase.Insufficient The Company faces disclosure pressure from downstream customers
Reputation climate-related through CDP; insufficient disclosure or lagging progress in low-carbon
Risk disclosures / transition could trigger negative assessments from customers investors
Brand value S、M Indicator Unit 2025 2024
delayed low- and the public damage brand reputation and adversely affect market damaged
carbon transition expansion and capital market performance. Scope 1 greenhouse gas emissions tCO?e 1.99 1.87
The Company's core operational energy is electricity. Procuring green Cost
Energy Utilizing low- power directly reduces operational carbon emission intensity strengthens optimization Scope 2 greenhouse gas emissions tCO?e 795.11 674.19
Source carbon energy the competitiveness of the Company's green service brand and reinforces revenue M
long-term cooperative relationships with key clients. enhancement Scope 1+2 greenhouse gas emissions tCO?e 797.10 676.07
Scope 1+2 greenhouse gas intensity tCO?e/million CNY
4Short-term (S): within 1 year (inclusive); Medium-term (M): 1 to 5 years (inclusive); Long-term (L): more than 5 years 0.16 0.16
51 522025 | Environmental Social and Governance Report
Appendix I: ESG Performance Social Metrics
Innovation-driven
Economic and Governance Metrics
Indicator Unit 2025 2024
Economic performance R&D investment CNY 10000 18143.50 18348.90
R&D investment as % of revenue % 3.55 4.25
Indicator Unit 2025 2024
No. of R&D personnel no. 644 603
Operating revenue million 5109.52 4320.51 % of R&D personnel % 2.11 2.49
Corporate Governance Intellectual Property Protection
Indicator Unit 2025 2024 Indicator Unit 2025 2024
Total no. of directors no. 8 7 No. of invention patents used in core business no. 48 39
Non-independent directors no. 5 4 No. of invention patent applications no. 9 11
% of non-independent directors % 62.50 57.14 No. of granted invention patents no. 11 11
Independent directors no. 3 3 No. of newly granted software copyrights no. 83 115
% of independent directors % 37.50 42.86 No. of total software copyrights no. 655 572
Female directors no. 1 1
% of female directors % 12.50 14.29 Product and Service Safety and Quality
Average attendance rate of the Board % 100 100
Minimum attendance rate of the Board % 100 100 Indicator Unit 2025 2024
Customer Complaint Resolution Rate % 100 /
Anti-Bribery and Anti-Corruption
Data Security and Customer Privacy Protection
Indicator Unit 2025 2024
Indicator Unit 2025 2024
Anti-corruption training – Board no. 8 /
% of Board trained % 100 / Amount of data security incidents CNY 10000 0 /
Anti-corruption training – Management no. 279 / No. of information leakage incidents no. 0 /
% of Management trained % 100 / Amount of privacy leakage incidents CNY 10000 0 /
Anti-corruption training – Employees no. 1842 /
% of Employees trained % 6.03 / Supply Chain Security
Total anti-corruption training person-times person-times 2129 1983
Board person-times 8 / Indicator Unit 2025 2024
Management person-times 279 804 Total number of suppliers no. 658 635
Employees person-times 1842 1179 Mainland China no. 637 634
Total anti-corruption training hours hour 1997 1035 Hong Kong Macao and Taiwan regions no. 1 1
Board hour 16 / overseas no. 20 0
Management hour 139 16 Number of Supplier Integrity Agreements Signed no. 551 /
Employees hour 1842 1019 Supplier Integrity Agreement Signing Rate % 83.74 /
53 542025 | Environmental Social and Governance Report
Employment Indicator Unit 2025 2024
Indicator Unit 2025 2024 Total number of employees trained person-times 30498 21728
Senior management person-times 36 32
Total number of full-time employees person 30570 24204
By job level Middle management person-times 179 79
Female person 9842 7850
By gender General employees person-times 30283 21617
Male person 20728 16354
Female person-times 10023 7077
29 years old and under person 17091 13876 By gender5
Male person-times 20475 14667
By age 30-49 years old person 13413 10254
Employee training coverage rate % 99.76 89.77
50 years old and above person 66 74
Senior management % 100 100
Mainland China person 30551 24198
By job level Middle management % 73.66 43.65
By region Hong Kong Macao personand Taiwan regions 4 0 General employees % 99.97 90.10
Overseas person 15 6 Female % 100 90.15
By gender
Senior management person 36 32 Male % 99.65 89.68
By job level Middle management person 243 181
General employees person 30291 23991
Occupational Health and Safety
Diversity Equity and Inclusion Indicator Unit 2025 2024
Indicator Unit 2025 2024 Work injury insurance coverage rate % 100 100
Investment in work injury insurance CNY 10000 469.09 370.90
% of female senior management % 8.33 /
No. of work injury cases no. 43 46
% of female middle management % 31.69 /
Employee medical check-up coverage rate % 38.80 /
% of female in STEM positions % 17.22 /
Employee Training Environmental Metrics
Indicator Unit 2025 2024 Waste and Emissions
Total annual training expenditure CNY 10000 1048.87 809.46
Average employee training hours hour 2.85 3.02 Indicator Unit 2025 2024
Total training hours hour 86978 73051 Total non-hazardous waste6 tonnes 49.48 96.00
Senior management hour 1152 670 Non-hazardous waste intensity tonnes/million CNY 0.01 0.02
By job level Middle management hour 2930 907 Total amount of hazardous waste7 tonnes 6.96 7.90
General employees hour 82896 71475 Hazardous waste intensity tonnes/million CNY 0.001 0.002
Female hour 28704 24351 Total wastewater discharge8 tonnes 8779.52 5660.80
By gender
Male hour 58274 48700 Wastewater discharge intensity tonnes/million CNY 1.72 1.31
Total number of employee training sessions person-times 144072 295265
Senior management person-times 144 134
5The data includes the number of part-time staff who received training.
By job level Middle management person-times 341 406 6The total amount of non-hazardous waste in this period decreased compared to the previous year primarily due to the Company's ongoing initiatives to reduce and sort
everyday waste as part of conservation efforts. The total non-hazardous waste volume was estimated and calculated based on the actual daily weight of processed waste.General employees person-times 143587 294725
7The total amount of hazardous waste is estimated and calculated based on the actual daily weight of processed waste.
Female person-times 24012 95213
By gender 8All domestic wastewater from the Company is discharged into the municipal sewage network with no separate external discharge outlet; therefore the exact total
Male person-times 120060 200052 volume of wastewater discharge cannot be accurately determined. The wastewater discharge volume is calculated using a conversion factor of 0.8 multiplied by the water intake volume and this method has also been applied to revise the wastewater discharge data for 2024.
55 562025 | Environmental Social and Governance Report
Energy Management Appendix II: Index Table of the Self-Regulatory Guidelines
Indicator Unit 2025 2024 No. 17 for Companies Listed on Shenzhen Stock Exchange—
Gasoline consumption tce 0.96 0.91 Sustainability Report (For Trial Implementation)
Direct energy
Direct energy consumption tce 0.96 0.91 Dimension
Serial Topic Corresponding Corresponding Number Clause Section
Direct energy
consumption intensity tce/million CNY 0.0002 0.0002 1
Addressing climate
change Articles 21 to 28 Climate Change Response
Purchased electricity tce 184.17 154.41 This topic is neither financially material nor impact material to the Company. The Company's production and operations have no
Indirect energy 2 Pollutant emissions Article 30 material impact on the environment and it is not included in the
Indirect energy consumption tce 184.17 154.41 list of key pollutant-discharging entities. Relevant content has
been simplified and disclosed in light of actual circumstances.Indirect energy This topic is neither financially material nor impact material to the
consumption intensity tce/million CNY 0.04 0.04 Company. The Company's production and operations have no
3 Waste treatment Article 31 material impact on the environment and it is not included in the
Total energy tce 185.12 155.32 list of key pollutant-discharging entities. Relevant content has consumption9 been simplified and disclosed in light of actual circumstances.Total energy The Company is not involved in ecologically sensitive areas such
Total energy tce/million CNY 0.04 0.04 as ecological conservation red lines nature reserves and key consumption intensity Environment Ecosystem and ecological function zones and its production and operation
4 Biodiversity Article 32 activities have no material impact on ecosystems and biodiversity.
Conservation This topic is not applicable to the Company's business format and operation scenarios and is neither financially material nor impact
Water Resources Management material to the Company so it is not disclosed in accordance with
the relevant guideline provisions.This topic is neither financially material nor impact material to the
Indicator Unit 2025 2024 Environmental Company. The Company's production and operations have no
5 Compliance Article 33 material impact on the environment and it is not included in the
Total water withdrawal cubic meter 10974.40 7076.00 Management list of key pollutant-discharging entities so it is not disclosed in
accordance with the relevant guideline provisions.Total water consumption10 cubic meter 2194.88 1415.20 6 Energy Utilization Article 35 Energy Management
Water Resource
Total water consumption intensity cubic meters per 0.43 0.33 7million revenue Utilization
Article 36 Water Resource Utilization
8 Circular economy Article 37 Circular Economy
This topic is neither financially material nor impact material to the
Company. The Company's core business is information technology
Climate Change Response services and its business layout operation model and scale do
9 Rural Revitalization Article 39 not involve industrial investment related to rural revitalization. Relevant activities have no material impact on the Company's
Indicator Unit 2025 2024 financial position operating results and cash flow and relevant
content has been simplified and disclosed in light of actual
Scope 1 greenhouse gas emissions11 tCO?e 1.99 1.87 circumstances.This topic is neither financially material nor impact material to the
Scope 2 greenhouse gas emissions12 tCO?e 795.11 674.19 10 Social Contribution Article 40 Company and relevant content has been simplified and disclosed
in light of actual circumstances.Scope 1+2 greenhouse gas emissions tCO?e 797.10 676.07 11 Innovation-driven Article 42 Innovation-driven
Scope 1+2 greenhouse gas intensity tCO?e/million CNY 12 Science and 0.16 0.16 Society Technology Ethics Article 43 Technology Ethics
13 Supply chain security Article 45 Supply Chain Security
Equal treatment of
9 14 small and medium- Article 46 Supply Chain SecurityThe data on energy conversion into standard coal equivalents are sourced from the "General Rules for Calculation of the Comprehensive Energy Consumption" (GB/T
2589-2020); relevant data for 2024 have been corrected due to differences in statistical coverage. sized enterprises
Product and Service
10The modified water consumption for this year is defined as the amount of water withdrawn minus the volume of wastewater discharged reflecting the Company's overall 15 Safety and Quality Article 47 Product and Service Safety and Quality
impact on downstream water availability. Data Security and
11Scope 1 greenhouse gas emissions refer to direct greenhouse gas emissions generated from gasoline consumption during Farben's operational activities. 16 Customer Privacy Article 48 Data Security and Privacy Protection
Protection
12Scope 2 greenhouse gas emissions refer to indirect greenhouse gas emissions resulting from electricity consumption during Fabless Information's operations. The
emission factor for 2025 is based on the average carbon dioxide emission factor for 2023 as published in the "Announcement on the Release of the 2023 Power Carbon Protection of Employee Rights and Interests Employee
Dioxide Emission Factors" by the Ministry of Ecology and Environment of the People's Republic of China. The emission factor for 2024 is based on the average carbon 17 Employee Article 50 Development and Training Employee Well-being Occupational
dioxide emission factor for 2022 as published in the "Announcement on the Release of the 2022 Power Carbon Dioxide Emission Factors" by the Ministry of Ecology and Health and Safety
Environment of the People's Republic of China. This is an encouraging disclosure item. The Company has not
18 Due diligence Article 52 made special disclosure in light of its own business format and
Governance actual circumstances.related to 19 Stakeholder Communication Article 53 Stakeholder Engagement and Communicationsustainable
development
20 Anti-Bribery and Anti-Corruption Article 55 Anti-Bribery and Anti-Corruption
21 Anti-Unfair Competition Article 56 Anti-Unfair Competition
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